Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re hiring a People Business Partner to support our team during a critical phase of growth. This is a highly strategic, high-impact role for someone who has partnered closely with leadership teams and helped organizations scale with intention.
You will be deeply embedded with managers, bringing clarity and rigor to how teams are structured, how leaders operate, and how talent is developed across the organization. You’ll help shape team effectiveness, identify critical talent gaps, drive talent and performance strategies that enable high-performing teams, and build the people practices and change management approaches that allow us to scale with both speed and discipline.
This role requires strong business judgment and the ability to operate with deep context. You’ll partner closely with leaders to navigate complex organizational decisions, anticipate challenges before they surface, and bring a clear point of view on what great looks like at every level of the organization.
RESPONSIBILITIES
Strategic partnership to leadership
- Serve as the trusted people partner to leadership, maintaining deep business context and translating it into people priorities by proactively surfacing systemic issues, risks, and opportunities before they become urgent.
- Bring data-driven insights to advise management on org design, succession planning, performance, retention, and engagement.
- Build management capacity across the org, equipping leaders with the skills and frameworks to hire well, set clear expectations, give direct feedback, and develop their teams.
- Partner with leadership, Talent, and Finance on headcount planning and tracking. Support annual planning and ongoing adjustments to hiring plans as business priorities and team needs evolve.
- Support change management efforts across teams, ensuring leaders and cross functional teams can successfully navigate growth, evolving strategy and changing org structure.
Performance and talent management
- Drive a high-performance culture, supporting clear expectation setting, rapid ramping, ongoing accountability, regular performance reviews, and rigorous performance management.
- Navigate high-stakes people matters (investigations, performance exits, organizational change), balancing compliance and risk management with compassion and a human approach.
- Advise on role architecture, career pathing, and promotion readiness within the org, proactively identifying top talent and flight risks to inform retention and development strategies.
- Collaborate with Compensation on salary benchmarking, equity strategy, and offer approvals to keep hiring competitive and internally equitable.
- Partner closely with People Operations on employee lifecycle execution. Develop best practices and strong documentation practices for role changes, promotions, leaves, and terminations.
- Collaborate with Workplace Experience to ensure teams have what they need across our offices, from team onsites and offsites to day-to-day environment asks.
REQUIREMENTS
- 6+ years of progressive People Business partner experience, partnering with all levels of management, from VP+ leaders to frontline and first-time managers, across a range of functions.
- Experience supporting 400+ employee organizations through rapid growth, with deep expertise in org design, performance management, talent strategy, and leadership development.
- Strong business acumen, with the ability to understand priorities and trade-offs and quickly build credibility and deep context with the functions you support.
- Proven ability to navigate complex, high-stakes people decisions with speed and sound judgment, grounded in risk awareness.
- Highly analytical and first-principles thinker who uses data to diagnose root causes and builds simple, scalable processes over heavyweight systems.
- Thrives in high-growth environments defined by ownership, pace, and ambiguity. High-ownership mindset with a bias toward execution and building repeatable systems.
- Extremely clear written and verbal communication skills, balancing nuance with directness to build trust and align stakeholders.
- Able to work in-person 3+ days per week in San Francisco.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Fort Belvoir, Virginia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is seeking a Program Manager who will be responsible for the management and oversight of contract performance supporting the Defense Threat Reduction Agency (DTRA) Combat Support (CZ) Directorate.
The Program Manager (PM) shall ensure full functionality and ensure changes to business practices are effectively communicated to all relevant staff. The PM will serve as the primary interface with the Contracting Officer (KO), Contracting Officer’s Representative (COR), Alternate Contracting Officer’s Representative (ACOR), or Technical Point of Contact (TPOC). The PM will be fully empowered to manage resources and make program decisions that are within the scope of the contract. The PM shall provide management oversight of all program activities, inclusive of the processes, procedures, reports, checks, audits, and systems put in place to ensure the quality of work effort and deliverables.
The DTRA Combat Support (CZ) Directorate provides advisory and operational support to Combatant Commands (CCMDs), Interagency partners, and Special Operations Forces (SOF) to enhance Countering Weapons of Mass Destruction (CWMD) capabilities. This support includes campaign management, operational planning, irregular warfare support, and WMD defeat advisory services. These efforts will enhance DTRA’s situational understanding of Combatant Commands (CCMDs) with the integration of analysis, capabilities, technologies, and lessons learned to defeat the enemy networks that employ emerging threat weapons and WMD for strategic effect.
The position will be based in Fort Belvoir, VA and is contingent upon contract award.
Responsibilities
Oversee contract execution, ensuring compliance with contract objectives.
Manage relationships with the client.
Lead a large, geographically dispersed team, ensuring collaboration, coordination, and clear internal team communication.
Ensure deliverables, products, services, and personnel meet government needs and expectations.
Provide innovative approaches to team management.
Provide technical support, leadership, and creation of processes in execution of the contract.
Lead quality assurance and technical excellence of work on the contract and team; ensure deliverables and products are delivered timely and of quality acceptable to both the client and Dexis.
Identify and mitigate schedule, performance, technical, and financial risks.
Conduct cost monitoring and variance analysis.
Qualifications
Must possess a mastery of the day-to-day operations within the Combat Support Directorate (CZ) Directorate.
Bachelor’s degree from an accredited college/university.
Active Top Secret security clearance with SCI eligibility.
At least ten (10) years of A&AS program management experience.
At least five (5) years of program management experience supporting DTRA, with Combat Support Directorate experience preferred.
PMP
Preferred Qualifications
PhD
Subject matter expertise in CWMD, CBRN, threat reduction, or counterproliferation.
Experience managing a large professional services contract.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$150,000
—
$250,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is seeking an execution-oriented Senior Governance, Risk, and Compliance Analyst to lead the day-to-day execution and support the ongoing operation of the GRC program in a fast-paced, high-growth environment. This role is responsible for operations of GRC initiatives - including but not limited to structured cybersecurity and AI risk assessments, exceptions management, SDLC reviews and security compliance process ownership. The role will partner closely with Legal, Security, Product, and other teams to advance compliance objectives, reduce enterprise risk, and strengthen operational resilience.
The ideal candidate combines strong analytical thinking, critical risk mind-set with the ability to communicate complex risk scenarios clearly to both technical and non-technical stakeholders.
RESPONSIBILITIES:
- Lead cyber, AI, and technology risk assessments across systems, cloud environments,
business processes, and major initiatives, evaluating threats, vulnerabilities, control
effectiveness, and residual risk
- Maintain and operate the enterprise cyber risk register, including drafting risk statements,
tracking mitigation plans, and supporting governance and reporting processes
- Translate technical findings, architectural concerns, and control gaps into clear business
risk scenarios that support prioritization and decision-making
- Support and help mature quantitative cyber risk analysis approaches such as FAIR to
improve how risk is measured and communicated
- Prepare materials and analysis to support the Cyber Risk Committee and executive risk
reporting
- Partner with Security Architecture to assess risk in system designs, cloud architecture,
identity models, data flows, and platform changes
- Collaborate with Security Engineering, Product Security, Legal, IT, and business teams
to evaluate new initiatives, technology changes, artificial intelligence use cases, and
third-party integrations through a risk lens
- Conduct risk assessments for emerging technologies including artificial intelligence and
machine learning systems, evaluating data usage, model behavior, external
dependencies, and security implications
- Develop dashboards and reporting that provide leadership with visibility into key
cybersecurity risks and trends.
- Contribute to the continued development of cyber risk management processes
QUALIFICATIONS:
- 6+ years of experience in cybersecurity or enterprise risk management, information
security, or a related field
- Demonstrated experience conducting structured cybersecurity or IT risk assessment
- Experience maintaining risk registers and tracking risk mitigation or treatment activities
- Deep understanding of security frameworks such as NIST CSF, ISO 27001, or PCI DSS,
and familiarity with regulatory environments such as GDPR, HIPAA or other privacy and
data protection requirements
- Ability to translate technical findings into clear business risk for non-technical
stakeholders
- Strong written and verbal communication skills with experience presenting findings to
cross-functional teams
- Experience assessing risks related to artificial intelligence, machine learning systems, or
emerging technologies, including familiarity with emerging AI governance frameworks
such as NIST AI RMF, ISO/IEC 42001, or similar standards
- Professional certifications such as CRISC, CISSP, CISA, or CGRC are a plus
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Ciudad de México, Mexico
Workplace: on-site
We are looking for a highly analytical and detail-oriented
Senior Accountant
to join our Finance team. This role will be responsible for ensuring the accuracy and integrity of the company's financial records, supporting month-end and year-end closing activities, managing banking reconciliations, payroll accounting, and contributing to financial reporting. The ideal candidate has strong technical accounting knowledge, excellent analytical skills, and experience working in fast-paced environments.
General Accounting
Maintain accurate and timely accounting records in accordance with applicable accounting standards and company policies.
Prepare and review journal entries, accruals, provisions, and account reconciliations.
Support monthly, quarterly, and annual financial closing processes.
Ensure the integrity of the general ledger and investigate accounting discrepancies.
Monitor balance sheet accounts and perform detailed reconciliations.
Banking & Card Reconciliations
Perform daily and monthly bank reconciliations across multiple accounts.
Reconcile credit card (TDC) transactions, payment processors, and merchant settlements.
Identify, investigate, and resolve discrepancies between bank statements, accounting records, and operational systems.
Monitor cash movements and support treasury-related activities.
Ensure the proper recording of customer payments, refunds, chargebacks, and banking fees.
Payroll Accounting
Support payroll accounting processes by validating payroll calculations, taxes, employee benefits, and deductions.
Record payroll-related journal entries and ensure accurate accounting treatment.
Reconcile payroll accounts and statutory liabilities.
Coordinate with HR and external payroll providers to ensure accurate and timely payroll processing.
Monitor payroll provisions, vacation accruals, bonuses, and other employee-related liabilities.
Financial Reporting & Analysis
Prepare monthly financial reports and supporting schedules for management.
Analyze financial information and identify unusual variances or trends.
Provide recommendations to improve accounting processes and financial controls.
Support budgeting and forecasting activities when required.
Assist in preparing reports for senior management, investors, and auditors.
Internal Controls & Compliance
Ensure compliance with internal accounting policies and regulatory requirements.
Support internal and external audits by preparing schedules and responding to audit requests.
Maintain proper documentation for accounting transactions.
Participate in implementing and strengthening internal controls.
Ensure accounting documentation is complete, organized, and audit-ready.
Cross-functional Collaboration
Partner closely with Finance, Operations, Customer Service, Product, and other business teams to ensure accurate financial reporting.
Support new product launches by evaluating accounting impacts.
Collaborate with external vendors, banks, auditors, and tax advisors when necessary.
Provide accounting guidance to stakeholders across the organization.
Process Improvement
Identify opportunities to automate accounting processes and improve operational efficiency.
Participate in ERP implementations, system improvements, and process optimization initiatives.
Develop standardized procedures and documentation for accounting operations.
Leverage accounting software such as CONTPAQ, NOI, SAP, Oracle, NetSuite, or other ERPs to streamline workflows.
Communication
Prepare financial reports and presentations in both Spanish and English.
Communicate accounting matters effectively with local and international stakeholders.
Support meetings with auditors, finance leadership, and external partners when required.
Qualifications
Bachelor's degree in Accounting, Finance, or related field.
CPA (or equivalent certification) is a plus.
3–5+ years of progressive accounting experience.
Experience in financial services, fintech, banking, or high-growth companies is preferred.
Strong knowledge of accounting principles and financial reporting.
Advanced Excel skills (Pivot Tables, Power Query, Lookups, financial modeling).
Experience with ERP systems (CONTPAQ, NOI, SAP, Oracle, NetSuite, Dynamics, or similar).
Experience with banking reconciliations, payroll accounting, and financial analysis.
Strong analytical, organizational, and problem-solving skills.
High attention to detail and ability to manage multiple priorities.
Advanced English (written and spoken) required.
Location: United States; Austin; Chicago; Nashville; Denver; Atlanta
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the Americas region.
At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.
Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow.
You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator.
You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way.
This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you.
Key Responsibilities :
- Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach)
- Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity
- Qualify and schedule high-value meetings that convert into tangible sales opportunities
- Present and clearly articulate Oyster’s global employment platform to target buyers
- Organize, optimize, and manage your pipeline for maximum efficiency and predictable results
- Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy.
What we value:
- Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth
- Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward
- Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression.
- Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times
- T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results
What will make you successful:
- Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts.
- Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure.
- Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you.
- Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline
- Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action.
Candidates who stand out possess:
- Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome.
- Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.)
- A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language skills
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Montreal
Workplace: remote
ABOUT YOU
We are looking for a Site Reliability Engineer (Monetization) who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness.
Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role.
This is a hybrid embedded role: you remain part of the SRE organization (practices, standards, duty rotation) while being functionally embedded into the Monetization product domain. You'll build long-term working relationships with the domain's engineering teams, own a meaningful share of their application infrastructure execution, and co-author the reliability practices used company-wide.
If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own the application-level infrastructure of the Monetization domain: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations
Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling
Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation
Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation
Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain
Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks
Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts
Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads
Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change
Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems
Participate in the SRE duty rotation, supporting developers across the company
Qualifications & Skills
3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services
Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP)
Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes)
Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry
Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams
GCP experience (IAM, networking, managed services)
Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions)
Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash)
Practical experience with incident response, post-mortems, and driving reliability improvements from incidents
Strong collaboration and communication skills — this role works embedded with product development teams daily
Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems
Nice to Have:
Kubernetes certifications
Google Cloud Platform certifications
HashiCorp certifications
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Site Reliability Engineer (Monetization) position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Handling infrastructure that processes sensitive financial transactions
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Salary varies depending on experience level and location.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking two mid-senior level investment professionals for its portfolio management team, who will each be responsible for building and managing an evergreen portfolio comprised of private equity and/or private real asset investments. Each hire will serve as the primary portfolio manager for a newly launched evergreen, registered fund: one focused on private equity fund investments and co-investments, and one focused on private real assets fund investments and co-investments. These professionals will play integral roles in helping grow iCapital’s evergreen registered fund business.
Responsibilities
Perform due diligence on private equity and private real assets co- and fund investment and co-investment opportunities, as applicable to the relevant fund mandate.
Manage portfolio construction and liquidity across multiple underlying strategies.
Drive overall strategy and play a key role in discussions with existing and potential investors.
Monitor portfolio performance and manage external partnerships with underlying general partners.
Collaborate with internal teams, including Distribution, Finance, Legal, and Compliance.
Qualifications
7-12+ years of relevant experience in private markets investing
Experience participating in fundraising discussions with prospective investors
Familiar with risk management concepts associated with portfolio construction
Experience with private equity or private real assets, depending on the relevant fund mandate
Experience with evergreen and registered offerings is a plus
Experience in the wealth channel is a plus
Strong qualitative and quantitative analytical capabilities
Excellent verbal and written communication skills
Able to problem-solve and make sound recommendations under pressure
Professional and confident demeanor, including comfort interacting with senior industry professionals
Benefits
The base salary range for this role is $160,000 to $220,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking two mid-senior level investment professionals for its portfolio management team, who will each be responsible for building and managing an evergreen portfolio comprised of private equity and/or private real asset investments. Each hire will serve as the primary portfolio manager for a newly launched evergreen, registered fund: one focused on private equity fund investments and co-investments, and one focused on private real assets fund investments and co-investments. These professionals will play integral roles in helping grow iCapital’s evergreen registered fund business.
Responsibilities
Perform due diligence on private equity and private real assets co- and fund investment and co-investment opportunities, as applicable to the relevant fund mandate.
Manage portfolio construction and liquidity across multiple underlying strategies.
Drive overall strategy and play a key role in discussions with existing and potential investors.
Monitor portfolio performance and manage external partnerships with underlying general partners.
Collaborate with internal teams, including Distribution, Finance, Legal, and Compliance.
Qualifications
7-12+ years of relevant experience in private markets investing
Experience participating in fundraising discussions with prospective investors
Familiar with risk management concepts associated with portfolio construction
Experience with private equity or private real assets, depending on the relevant fund mandate
Experience with evergreen and registered offerings is a plus
Experience in the wealth channel is a plus
Strong qualitative and quantitative analytical capabilities
Excellent verbal and written communication skills
Able to problem-solve and make sound recommendations under pressure
Professional and confident demeanor, including comfort interacting with senior industry professionals
Benefits
The base salary range for this role is $160,000 to $220,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Berlin Office; Poland; Germany; Ireland; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
RESPONSIBILITIES
- Build n8n's Deal Desk function from scratch, AI- and automation-first: intake, approval workflow, and pricing guardrails.
- Advise Sales on deal structure and pricing to protect margin without slowing down the sales cycle.
- Maintain a simple set of discount and pricing rules that Sales can apply on their own, without escalating every deal.
- Run a monthly and quarterly deal war room to keep deal velocity high, especially around month-end and quarter-end close.
- Handle contract redlines and non-standard terms directly, keeping most negotiations out of Legal's hands.
- Build a redline clause library of accepted and rejected language, so AI can suggest fallback terms on routine deals.
- Automate approvals and quoting in CPQ, and use AI to triage incoming requests and flag which deal changes actually need re-approval.
- Own Salesforce data quality and executed-contract hygiene for every deal.
- Support Customer Success on non-standard renewal and expansion structuring.
- Coordinate security and compliance requests (DPA, SOC 2, security addenda) between Sales, Security, and Legal.
- Report monthly on deal desk performance: cycle time, discounting, and exceptions.
REQUIREMENTS
MUST-HAVES
- 📈 Deal desk knowledge: You have in-depth experience developing and operating a deal desk function, not just executing a process someone else fully designed.
- 📐 SaaS commercial fluency: You have a strong understanding of SaaS pricing models, revenue recognition and ARR reporting principles, and enterprise contract structures.
- ⚖️ Contract negotiation and redlining: You can negotiate and redline order-form-level terms directly with a customer and know when to involve Legal.
- 🛠️ CPQ/ Salesforce hands-on: You've configured and operated both a CPQ and Salesforce yourself, not just used what someone else set up.
- 🤖 AI-native working style: You default to AI and automation in your own work, with concrete examples of deal or approval workflows you've automated.
- 🤝 Stakeholder management: You have outstanding communication skills and can influence and manage complex stakeholders such as Sales, Legal, RevOps, and Finance.
NICE-TO-HAVES
- 🏗️ 0-to-1 builder: You've spun up a deal desk or similar function from the ground up, defining the underlying processes and policies yourself.
- 🔧 Modern CPQ/billing exposure: You've worked with Salesforce CPQ or modern platforms like Hyperline or Solvimon.
- 🧩 Product curiosity: You're curious about n8n and ideally have already successfully built a workflow.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Worldwide
Workplace: hybrid
Job Opening: Chief Engineer – Cruise Ship
Vessel Type: 290 m Length, 85,000 GT / 335 m Lenght ,150,000 GT | Azipod Propulsion
Contract Type: Rotational
Location: Worldwide Itineraries
We are seeking a skilled and experienced Chief Engineer to join our cruise ship fleet.
Key Responsibilities:
· Ensuring preventive maintenance and repairing machinery, avoiding delays on sea passage or during the turnaround of the vessel. The Chief Engineer shall work closely with all departments in this respect;
· Reporting directly to the Master and the Technical Manager any matters affecting Quality, Safety & Health, Environmental protection and Energy Efficiency;
· Ensuring close liaison and cooperation with all department heads to facilitate smooth and efficient vessel operations;
· Ensuring that the Planned Maintenance System (PMS) is updated and operated in compliance with Company’s requirements;
· Ensuring that Engine Officers and Crew are familiar with the Company's Management System;
· Motivating the Engine Officers and Crew in executing their duties according to the Company's Management System;
· Ensuring that a robust Safety & Health culture and Environmental and Energy Efficiency awareness is encouraged and maintained;
· Providing the Master with a positive report prior to each departure, that the vessel is ready to proceed to sea, with respect to the main and auxiliary machinery and the responsibilities of the Engineering section;
· Ensuring close co-operation with the Staff Captain with particular regard to the safe loading of the vessel, stress and stability;
· Responsible for safe and efficient fuel oil, diesel oil and lube oil bunkering operations;
· Ordering spares and repairs (including dry-dock specifications) as required via the Technical Manager; Ensuring that activities are well planned, organized and safeguards established against all identified risks;
· Issuing appropriate orders and instructions in a clear and simple manner and verify that specified requirements are observed;
· Ensuring that corrective and preventive actions are implemented timely and effectively;
· Reviewing the Company’s Management System on a regular basis and reporting to the Master proposals for improvement.
· Furthermore, in accordance with the requirements of the Company’s environmental procedures the Chief Engineer is responsible for:
· Ensuring the Engineering Department is in compliance with all applicable environmental legislation and regulatory controls as well as Company’s Environmental & Energy Management System;
· Ensuring that all engine room personnel have appropriate training on environmental & energy policies and procedures, including but not limited to training on the operation and use of pollution prevention equipment, bilge and ballast pumps, Incinerator, Sewage Treatment Plant and Oily Water Separator (OWS);
· Ensuring that all engine room personnel have appropriate training to make entries in the Oil Record Book, the Garbage Record Book, the Engine Room Bilge, Oil Residue and Sludge Tank Sounding Log or any other logs required by the Company environmental procedures, or any other maritime environmental protection and energy efficiency requirements;
· Ensuring that the Incinerator, the Oily Water Separator (incl. the Oil Content Meter) the Sewage Treatment Plant and any other pollution prevention equipment installed onboard are operational and tested in accordance with the relevant Machinery Space Operation Procedures. Inform immediately the Technical Manager, the and the Designated Person Ashore (DPA) if there is a malfunction of the above listed equipment;
· Ensuring that the Chief Engineer’s handover notes include an environmental component and description of the current status of operation, maintenance, and repair, for the Incinerator, Oily Water Separator (OWS), Oil Content Meter (OCM) and any other pollution prevention procedures or equipment, the status of spare parts for the aforementioned equipment, and an estimation of the day-to-day bilge loads and accumulations; Entries in the handover report must be descriptive, not solely answers marked as “Yes” or “No” or “Good”;
· Ensuring that all Engine Room records, soundings and tank measurements are accurate and recorded truthfully. Rough notes, sounding logs and/or other documents used by engine room personnel to record tank soundings and monitor tank levels are maintained for one year, and such notes are dated even if managed on scrap paper;
· The completeness, accuracy and readiness of the Oil Record Book and authenticating the accuracy of each entry;
· Working closely with the Environmental & Energy Officer to communicate the Company’s environmental objectives and targets to the Engineering Department, encouraging their participation and contribution;
· Reporting to the Master, Technical Manager and the Designated Person Ashore (DPA) all instances where inadequate response associated with spare parts delivery, maintenance and repair or other factors, caused conditions leading to excessive production in shipboard waste streams;
· Ensuring that bunkering procedures are implemented and bunker samples and bunkering records are properly kept and maintained onboard as explained in the relevant Machinery Space Operation Procedures. Inform immediately the Master, Technical Manager and the Designated Person Ashore (DPA) if contaminated fuel is received onboard.
Qualifications & Experience:
•Valid STCW certification and Chief Engineer (Unlimited) license.
•Minimum 3 years’ experience as Chief Engineer on passenger vessels of equivalent tonnage.
•In-depth knowledge of Azipod propulsion technology and marine engineering systems.
•Strong leadership and team management skills, with the ability to motivate and lead a multinational crew.
•Proficient in English (spoken and written); additional languages a plus.
•Excellent problem-solving and troubleshooting abilities.
•Experience with energy efficiency measures and environmentally friendly technologies onboard.
This post is for active pooling recruiting. We are very happy to connect with interested candidates
Location: Kyiv, Ukraine
Workplace: Hybrid
[https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png]
HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу
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HOLYWATER TECH СЬОГОДНІ — ЦЕ:
- понад 100+ млн завантажень застосунків
- стратегічне партнерство з FOX Entertainment
- х2 рази — щорічне зростання компанії за 2024-2025 роки
- 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie
- понад 100 млн годин переглянутого та прочитаного користувачами контенту
- провідні позиції у своїх нішах на ринках США та Європи
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Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо Head of Accounting, Reporting & Control, хто готовий/-а долучитися й творити його разом із нами.
ТВОЯ МІСІЯ:
Побудувати сильну, прозору та масштабовану функцію бухгалтерського обліку, звітності й фінансового контролю для міжнародної групи компаній.
- Відповідати за якість і точність бухгалтерського обліку.
- Керувати процесами закриття місяця та року, консолідацією і підготовкою управлінської звітності.
- Вибудувати єдині стандарти обліку, фінансові політики та контрольні процедури відповідно до IFRS.
- Забезпечувати коректний облік доходів, витрат, payroll, активів, податків, міжкомпанійних операцій і боргових інструментів.
- Побудувати масштабовану систему внутрішніх контролів із фокусом на SOX-ready середовище.
- Координувати зовнішній аудит, податкових консультантів і локальних бухгалтерів у різних юрисдикціях.
- Партнеритися з CFO, FP&A, Finance Operations, HR та іншими командами, щоб фінансові дані були точними, своєчасними й корисними для бізнес-рішень.
___________________________________________________________________________
ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД:
- 10+ років релевантного досвіду у фінансах, бухгалтерському обліку, звітності та фінансовому контролі.
- Досвід побудови або суттєвої трансформації фінансової функції в міжнародній компанії.
- Досвід управління кількома фінансовими напрямами та командами.
- Глибока експертиза в IFRS, консолідації та роботі з кількома юридичними особами в США і Європі.
- Досвід взаємодії з Big 4, міжнародними аудиторами, консультантами та податковими радниками.
- Сильний automation mindset і досвід автоматизації фінансових процесів та контролів.
- Бізнес-мислення: здатність не лише забезпечувати compliance, а й допомагати бізнесу приймати якісні рішення.
- Сильні комунікаційні навички та здатність будувати партнерські відносини з CFO, керівниками функцій, аудиторами й зовнішніми стейкхолдерами.
- Практичний і зрілий підхід до трансформацій: уміння формувати послідовний roadmap, управляти ризиками, складнощами та ітераціями.
- Професійна сертифікація ACA, ACCA, CPA або еквівалент.
- Досвід роботи з NetSuite або аналогічною ERP-системою.
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ЩО ОТРИМАЄШ ВІД НАС:
- Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української.
- Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там.
- Техніку та сервіси. Все, що треба для роботи.
- Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні.
- Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я&
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ЧОМУ З НАМИ КЛАСНО?
- Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті.
- Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10.
- Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу.
- Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають.
Можливо, це — твій шанс стати нашим наступним big name?
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ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ:
Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k
Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається
Хочеш творити історію разом із нами в HOLYWATER TECH?
Відгукнися на вакансію!
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
WHOOP is hiring a Software Engineer II focused on backend development to build and enhance systems that power our platform. This role will directly contribute to delivering scalable and secure services that support millions of members worldwide. While backend development expertise is the primary focus, familiarity with cybersecurity concepts (data privacy, AuthN/AuthZ, etc) or cloud infrastructure concepts (AWS, IaC, Kubernetes, etc) will be considered a strong plus.
This is a top-funnel role: depending on your background and interests, you may align more closely with our Product Security team (focused on secure-by-default guardrails, compliance, and data privacy) or our Application Infrastructure team (focused on scalability, reliability, and developer enablement). Either way, you’ll have the opportunity to shape core platform practices and help WHOOP grow to the next level.
RESPONSIBILITIES:
- Design, develop, and maintain robust, scalable backend systems that power WHOOP’s core infrastructure and member experience.
- Collaborate with product managers, data engineers, frontend developers, and other cross-functional partners to deliver features that enhance member engagement.
- Build and maintain APIs to enable seamless integration with frontend applications and third-party services.
- Ensure system reliability, scalability, and performance through effective testing, monitoring, and optimization.
- Implement secure coding practices and contribute to designing systems that safeguard member data.
- Stay current with backend technologies and contribute to improving team engineering standards and best practices.
QUALIFICATIONS:
- 2-4 years of backend software development experience, ideally in languages like Java, Python, or C#.
- Experience designing and building RESTful APIs and microservices.
- Exposure to event-driven architecture (messaging/streaming tech such as Kafka, RabbitMQ).
- Familiarity with database design and management (e.g., PostgreSQL, MySQL, or NoSQL databases).
- Understanding of cloud infrastructure (AWS, GCP, or Azure).
- Familiarity with cybersecurity principles (data privacy, authentication, and authorization) is a plus but not required.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Good communication skills and ability to collaborate across teams.
BONUS QUALIFICATIONS:
-
- Experience working with infrastructure as code and developer enablement platforms.
- Familiarity with containers and orchestration (e.g., Docker, Kubernetes).
- Background in cloud security or incident response.
- Exposure to building translation or localization platforms to support multi-language content delivery.
- Hands-on experience with observability tools (logging, monitoring, alerting) in production environments.
ABOUT YOU
- You thrive on ownership and want to shape the foundation of WHOOP’s platform.
- You automate everything you can, always seeking to replace manual work with scalable tooling.
- You enjoy working cross-functionally and can communicate complex infrastructure and security topics clearly.
- You believe reliability, security, and visibility are just as important as speed and scale.
Learn more about our engineering teams and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP http://apply.whoop/ is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Henderson, Australia
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
We are seeking an experienced Estimating Subject Matter Expert (SME) to join our team in Henderson, Western Australia. This is a pivotal position responsible for leading the development of high-quality cost estimates, providing commercial insight, and supporting strategic bid activities across complex projects and tender opportunities.
As the organisation's estimating authority, you will partner closely with Operations, Engineering, Commercial, Finance, Procurement, and Legal teams to deliver accurate, transparent, and competitive estimates that support informed business decisions and sustainable growth.
If you thrive in a fast-paced bid environment, enjoy turning complex opportunities into winning commercial strategies, and have a passion for mentoring others, we'd love to hear from you.
About the Role
The Senior Estimator will be accountable for the end-to-end development, review, presentation, and approval of project estimates while providing commercial analysis and strategic input throughout the tender lifecycle.
You will play a key role in maintaining estimating standards, improving estimating capability across the business, and ensuring estimates are robust, defendable, and aligned with organisational processes and objectives.
Key Responsibilities
Estimating Leadership
Lead the preparation and development of detailed project estimates to required levels of accuracy and detail.
Analyse tender documentation, specifications, scopes of work, and project requirements.
Develop, document, and manage the Basis of Estimate (BOE) process.
Facilitate and chair estimate review sessions and approval workshops.
Present estimates and supporting documentation to internal approval committees.
Develop estimating strategies and plans for major tender opportunities.
Plan, schedule, and lead estimate reviews and bid presentations.
Ensure compliance with internal estimating processes, procedures, and governance requirements.
Promote the use of standard estimating systems, tools, and methodologies.
Proactively manage bid timelines and maintain visibility of progress across stakeholders.
Support the ongoing maintenance of estimating databases, productivity benchmarks, escalation indices, and historical cost information.
Mentor and develop estimating team capability through coaching, guidance, and technical support.
Cost Analysis & Commercial Insight
Produce detailed cost analysis and reporting to support business decisions and approval outcomes.
Liaise with Engineering, Procurement, Finance, Legal, Tax, Operations, and external suppliers to develop accurate project cost models.
Act as the custodian of estimate accuracy, transparency, and cost visibility.
Develop and maintain standard labour rates for white-collar and blue-collar resources.
Produce location-based resource rate cards and benchmarking data.
Conduct detailed productivity, quantitative, and cost analysis.
Participate in contract rate reviews and repricing exercises.
Develop cost models and pricing structures from customer value propositions.
Maintain benchmarking databases and market intelligence to support future opportunities.
Commercial Strategy & Bid Support
Develop detailed cash flow and financial models.
Evaluate supplier and subcontractor quotations.
Conduct qualitative and quantitative risk assessments.
Perform tender and project SWOT analyses.
Develop innovative and commercially competitive pricing strategies.
Support tender clarification processes, reviewing operational, legal, and commercial deviations and providing recommendations.
Conduct Win/Loss Analyses (WLA) with clients and stakeholders to drive continuous improvement.
Lead project handovers for awarded contracts, ensuring smooth transition from bid phase to project execution.
Requirements
About You
To be successful in this role, you will bring:
Essential Experience
Proven experience as an Estimator with Mechanical, Electrical, or Industrial experience
Significant experience in estimating, commercial analysis, quantity surveying, project controls, or cost engineering roles.
Proven experience developing and reviewing estimates for complex projects, tenders, or programs.
Strong understanding of estimating methodologies, cost modelling, benchmarking, and risk analysis.
Demonstrated ability to influence senior stakeholders and present commercially sound recommendations.
Experience working within multidisciplinary project environments.
Advanced analytical and problem-solving skills.
Strong communication, presentation, and stakeholder engagement capabilities.
High attention to detail with a commitment to accuracy and quality.
Desirable
Experience within Defence, Marine, Shipbuilding, Engineering, Construction, Infrastructure, Resources, or Industrial sectors.
Knowledge of tendering and contracting frameworks.
Experience developing cash flow models and business case analysis.
Familiarity with estimating software and project controls systems.
Tertiary qualifications in Engineering, Quantity Surveying, Commerce, Finance, Construction Management, Project Management, or a related discipline.
Benefits
Why Join Us?
Work on high-profile and technically complex projects.
Be recognised as a key technical and commercial leader within the business.
Collaborative and supportive team culture.
Opportunity to influence major tender and business growth decisions.
Professional development and career progression opportunities.
Convenient Henderson location with onsite parking.
Apply Now
If you're a commercially minded estimating professional who can combine technical expertise with strategic thinking and wants to play a critical role in winning and delivering major projects, we'd love to hear from you.
Apply today and help shape the future success of our projects and bids.
Why EnerMech?
When you join EnerMech, you're joining a company that values expertise, encourages innovation, and supports its people. You’ll be part of a collaborative team that’s focused on delivering results – safely, efficiently, and with integrity.
Ready to energize your career? Apply now and be part of something bigger.
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: London, United Kingdom
About Flosum
Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.
Role Overview
We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.
Requirements
Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.
Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership.
Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.
Required Qualifications
6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations.
Experience managing complex, multi-stakeholder accounts with long sales cycles.
Excellent written and verbal communication skills; ability to build trusted advisor relationships.
Strong commercial acumen — able to construct ROI narratives and business cases for expansion.
Experience working with SaaS platforms, preferably in the Salesforce ecosystem
Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)
Preferred Qualifications
Experience with Salesforce DevOps tools or release management processes
Familiarity with CI/CD, version control, or agile development practices
Background working with enterprise customers
Salesforce certifications (Admin, Platform App Builder, etc.)
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking for an Assistant Vice President to join its Fund Finance Private Equity team to focus on Private Capital Fund Accounting and Administration duties. This individual will work closely with other team members, vendors, management, and clients on a variety of accounting and reporting processes. This role will report to the Vice President, Fund Finance Private Equity.
Responsibilities
Work with third-party administrators to ensure all quarterly valuations are completed in a timely manner, general ledger entries are accurate, and investments are valued in accordance with fair value market principles.
Review fund expenses and accruals and compare them to annual budgets to identify outliers and propose adjustments as necessary.
Review investor allocations to confirm profits, losses, and fees are calculated in accordance with the partnership operating agreements. Approve investor capital account statements on a quarterly basis.
Review and approve quarterly management fee and trailer calculations.
Determine review of third-party administrator’s preparation and coordination of investor capital calls and distributions, in coordination with the third-party administrator, including investor allocation calculations and call and distribution notices.
Reconcile accounting data between iCapital and third-party administrator, using automated tools and applications. Coordinate with internal and/or external parties to resolve discrepancies.
Liaise with underlying fund managers when required.
Handle ad hoc requests.
Monitor fund’s compliance with the partnership operating agreement terms.
Review of the preparation of annual fund financial statements in accordance with US GAAP.
Qualifications
Bachelor’s degree in accounting or finance
6-10+ years of financial services or Asset Management accounting and operations experience. Alternative Investments Fund Administration and Operations is a plus
Advanced degree and/or credentials, or progress towards, such as MBA, CPA, CFA, or CAIA Designation is a plus
Passion for the application of innovative technology
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
High level of integrity
Willingness to learn new topics and work in an evolving business environment
Organized and detail oriented with big picture capability
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
The Application Infrastructure team enables iOS, Android, Backend, and Web engineers to reliably and quickly deliver new features to members. We own and operate critical shared infrastructure, including Kubernetes and Kafka, and build the tooling and guardrails that allow teams across WHOOP to ship safely at high velocity.
As a Senior Platform Engineer on the AppInfra team, you will play a key role in driving large-scale architecture projects, collaborating with cross-functional teams to design and implement infrastructure that is highly scalable, resilient, and secure. You will build systems that help increase the safety of deployments to Kubernetes while also increasing the velocity of releasing new features. You will be responsible for ensuring optimal performance and stability for the entire software delivery pipeline. You will help set the direction of the AppInfra team to impact engineers across all WHOOP technology stacks.
RESPONSIBILITIES
- Design, develop, and operate WHOOP’s Kubernetes clusters running on AWS infrastructure
- Drive architectural decisions to improve scalability, resiliency, performance, and security across the build and deployment platform
- Build systems and tooling that increase deployment safety and accelerate release velocity to Kubernetes
- Advance CI/CD capabilities to support frequent, reliable production deployments
- Lead developer productivity improvements through tooling, automation, and platform integrations
- Partner with application, security, and data teams to embed secure-by-default infrastructure practices
- Participate in incident response, root cause analysis, and postmortems to continuously improve platform reliability
- Mentor and provide technical leadership to engineers on the Application Infrastructure team
- Help define and execute the long-term roadmap for infrastructure and Kubernetes management at WHOOP
QUALIFICATIONS:
- 5+ years of experience in DevOps, Platform, Site Reliability, CloudEngineering, or Backend Software Engineering roles
- Deep understanding of Kubernetes architecture and core components
- Strong knowledge of container networking concepts, including overlay networking, service meshes, and network policies
- Experience with multi-cluster Kubernetes environments and inter-cluster communication patterns
- Hands-on experience operating cloud infrastructure, preferably in AWS (e.g., IAM, VPC, EC2, S3, RDS, CloudTrail, Organizations)
- Hands-on experience with Infrastructure as Code tools (e.g. Terraform)
- Experience developing backend or infrastructure-adjacent services using Java, C#, or Python
- Proven ability to evaluate system performance, identify bottlenecks, and use data to drive improvements
- Experience collaborating with multiple stakeholders and prioritizing work for maximum business impact
BONUS QUALIFICATIONS:
- Experience operating Kafka or other large-scale distributed systems
- Experience with Kubernetes security best practices, including RBAC, secrets management, and pod security standards
- Exposure to service reliability practices such as SLOs, SLIs, and error budgets
- Prior experience supporting compliance or security-focused infrastructure initiatives
ABOUT YOU:
- You bring a security-first mindset to everything you build and operate
- You enjoy working on infrastructure that enables hundreds of engineers to move faster
- You’re comfortable operating in complex, high-scale production environments
- You enjoy teaching, mentoring, and raising the technical bar for those around you
- You’re curious, adaptable, and excited to learn across a wide range of systems and technologies
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India.
What you’ll do
Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models.
Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth.
Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture.
Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles.
Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators.
Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs.
Guide
the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation.
Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap.
What you’ll bring
Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure.
A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture.
Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones.
Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics.
Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication.
Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale.
Demonstrated ability to retain and develop technical team members in a dynamic hiring market.
Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful.
About the team
The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously.
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Fort Belvoir, Virginia, United States
ОфисseniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоUnited States; Austin; Chicago; Nashville; Denver; Atlanta
УдалённоMontreal
Greenwich, Connecticut, United States
New York, New York, United States
juniorГеография найма не уточнена
УдалённоBerlin Office; Poland; Germany; Ireland; United Kingdom; Spain
ГибридМожно работать из любой страны
ГибридheadKyiv, Ukraine
ОфисГеография найма не уточнена
seniorHenderson, Australia; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоLondon, United Kingdom
Salt Lake City, Utah, United States
ОфисseniorГеография найма не уточнена
Bangalore, India; Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones; Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones; We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits
