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Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Technical Program Manager (NPI) to support manufacturing execution for new hardware products from early development through mass production ramp. In this role, you will coordinate factory readiness, manage manufacturing schedules and risks, and work cross-functionally to resolve technical and operational challenges during product development and launch. You will partner closely with Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, Supply Chain, and Operations teams, both at WHOOP HQ and international manufacturing sites, to help deliver high-quality products on time and at scale. Responsibilities - Drive manufacturing execution for assigned hardware NPI workstreams across prototype, EVT, DVT, PVT, and mass production ramp, ensuring build objectives and milestones are met. - Coordinate contract manufacturer readiness for engineering and production builds, including materials, equipment, manufacturing processes, and test infrastructure. - Develop and maintain manufacturing schedules, build plans, risk trackers, and issue lists, proactively identifying risks, tracking dependencies, and escalating challenges as needed. - Partner with Manufacturing Engineering, Test Engineering, and Quality to support process development, validation, test deployment, and production readiness. - Coordinate cross-functional issue resolution during NPI builds, tracking root cause investigations, corrective actions, and critical risks through closure. - Support build readiness reviews, monitor manufacturing performance and key metrics, and provide clear program updates to cross-functional stakeholders while identifying opportunities to improve NPI execution. Qualifications - Bachelor's degree in Engineering, Supply Chain, or a related technical field, or equivalent practical experience. - 3+ years of experience in technical program management, manufacturing development, hardware engineering, or related roles, preferably in consumer electronics or hardware manufacturing. - Experience supporting hardware NPI programs, engineering builds, or production ramp activities in a cross-functional environment. - Experience working with contract manufacturers or external manufacturing partners, preferably in an international manufacturing environment. - Working knowledge of hardware manufacturing processes, including SMT, assembly, test, and pack-out, and familiarity with manufacturing metrics such as yield and throughput. - Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities, track technical issues, and drive follow-through. - Effective communication and collaboration skills, with familiarity using project management and collaboration tools; willingness to travel internationally up to 25% to support manufacturing builds and production readiness. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $120,000 - $160,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Sainte-Anne-de-Bellevue, Canada 📍 Location: Sainte-Anne-de-Bellevue, QC, Canada 📄 Employment Type: Full-Time 🏢 Work Arrangement: Remote Opportunity for US and Canadian citizens and relocation assistance and bonus for UK and European citizens. 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Important Screening Requirements Must have a B.Sc. in Electrical Engineering, Aerospace Engineering, Physics, or a related field . 10+ years of experience preferred , but candidates with slightly less experience may be considered based on the strength and relevance of their GNC/AOCS background Strong experience in orbital mechanics, attitude dynamics, and control-law design . Experience implementing real-time filtering and control algorithms in embedded code . Hands-on experience with navigation sensors and actuators . Strong aerospace systems engineering background. Experience supporting systems integration, testing, and troubleshooting . Experience with Confluence and JIRA . Ability to work independently with limited supervision. Excellent written and verbal communication skills in an English and French work environment . About the Role We are seeking a senior Guidance, Navigation & Control (GNC) Systems Engineer to support the design, integration, verification, and operational support of GNC subsystems for current and next-generation remote sensing and communications satellites . This role spans the complete GNC subsystem lifecycle—from algorithm development and hardware implementation through integration, verification, and on-orbit operational support. The ideal candidate brings deep expertise in orbital dynamics, attitude determination and control, navigation, and real-time flight software integration , while being comfortable working closely with subsystem and mission operations teams throughout the spacecraft lifecycle. What We're Looking For We’re looking for a senior GNC/AOCS systems engineer who can work across the full spacecraft lifecycle and bridge GNC algorithms, spacecraft hardware, flight software, systems engineering, integration, verification, and mission operations. The ideal candidate goes beyond analysis and simulation, with hands-on experience translating GNC concepts into integrated spacecraft systems and supporting those systems through testing and on-orbit operations. Key Responsibilities Architecture & Requirements Derive GNC functional, performance, and safety requirements from mission-level requirements. Define requirements related to pointing accuracy, slew rates, orbit-maintenance ΔV, and fault tolerance. Develop and maintain System Requirements, Interface Control Documents (ICDs), and system description documentation . Manage requirements and maintain bidirectional traceability throughout the project lifecycle. Modeling & Trade Studies Conduct trade studies involving navigation sensor suites and actuator families. Perform high-fidelity spacecraft dynamics simulations using MATLAB/Simulink and STK . Develop and maintain error budgets. Analyze control-law stability, fuel consumption, and survivability margins. Evaluate GNC architectures and design alternatives. Algorithm Development Design and implement attitude-determination algorithms. Develop orbit-determination solutions. Develop control laws for: 3-axis stabilization Slew maneuvers Station keeping Validate algorithms using Monte Carlo analysis and worst-case scenarios . Support Software-in-the-Loop (SIL) and Hardware-in-the-Loop (HIL) testing on avionics test benches. Cross-Functional & Systems Engineering Translate GNC algorithms into requirements for real-time flight software. Collaborate with C&DH and flight software teams on telemetry/telecommand, schedulers, and FDIR logic. Present technical status, risk analyses, and trade-study results to senior management. Negotiate and maintain ICDs with other spacecraft subsystems. Support Phase 0 and pre-Phase A activities. Hardware Selection & Design Specify GNC sensor and actuator hardware. Define electrical, mechanical, and thermal interfaces. Conduct trade studies involving redundancy architectures. Work with structures and thermal engineering teams to ensure appropriate mounting, thermal paths, and vibration survivability. Review harness routing and power distribution for GNC electronics. Integration & Verification Develop Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft-level GNC testing. Lead functional testing, including: Sensor calibration Actuator command-response testing Closed-loop attitude-control testing On-orbit checkout sequences Conduct FMEA, FTA, and reliability assessments . Support system integration and troubleshooting activities. Technical Leadership & Documentation Mentor and guide junior engineers and interns. Serve as a technical liaison with customers, partners, and external vendors. Contribute to continuous improvement initiatives, engineering standards, and organizational knowledge bases. Support technology road-mapping and innovation activities. Maintain GNC standards covering sensor/actuator interfaces, filter design, and control-law documentation. Ensure analyses, software, deliverables, and technical documentation are properly version controlled. Support major design reviews including SRR, PDR, CDR, MRR, and TRR . On-Orbit & Operations Support Support operational procedures for detumble, orbit maintenance, safe mode , and related GNC activities. Provide real-time GNC support during launch, early-orbit checkout, and contingency events . Analyze on-orbit telemetry and update filter parameters as required. Generate GNC performance reports. Support Satellite Operations Handbook (SOOH) development and operator training. Required Qualifications Bachelor’s degree in Electrical Engineering, Aerospace Engineering, Physics, or a related field . 10+ years of experience, but candidates with slightly less experience may be considered based on the strength and relevance of their GNC/AOCS background Strong knowledge of: Orbital mechanics Attitude dynamics Control-law design Classical and modern optimal control Experience with navigation sensors and actuators. Experience implementing real-time filtering and control algorithms in embedded code. Strong understanding of aerospace systems engineering fundamentals. Hands-on experience supporting systems integration, testing, and problem resolution. Experience with Confluence and JIRA . Ability to work efficiently with limited supervision. Strong analytical and problem-solving capabilities. Excellent written and verbal communication skills. Preferred Qualifications Master’s degree in Electrical Engineering, Aerospace Engineering, Physics, or a related field. Specialized academic or professional background in flight dynamics, control theory, or navigation . Experience across the complete spacecraft GNC lifecycle, from concept and algorithm development through integration and on-orbit operations. Experience with MATLAB/Simulink and STK . Experience with SIL/HIL testing and avionics test benches . Experience with spacecraft FDIR, telemetry/telecommand, and flight software integration . Experience supporting spacecraft design reviews and Phase 0/pre-Phase A activities. Experience with GNC hardware interfaces, redundancy architectures, and spacecraft environmental considerations. Experience conducting FMEA, FTA, and reliability analysis .

Location: Remote, Any, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We're looking for a Partner Solutions Architect to own the global technical relationship with Snowflake and Databricks. Snowflake and Databricks are two of Fivetran + dbt Labs’ largest platform alliances. This is a global role scoped to those two partners. For each, you will own the technical alliance plan worldwide, the joint technical narrative, and our joint integration and roadmap priorities with each partner to drive cosell revenue. You will also own our technical presence at major milestones such as Snowflake Summit and Databricks Data + AI Summit, our two largest partner events. Functionally, the role sits at the intersection of field engineering, product management, partnerships, and partner marketing. Your closest counterparts are the global alliance managers for Snowflake and Databricks, the regional partner sales managers who run the Snowflake and Databricks motions in AMER, EMEA and APJ, the geo partner solutions architects, and product managers across both product lines. You will report to the global head of partner solutions architecture. This is a full-time position, which can be either remote (US) or hybrid depending on location. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You’ll Do Own the global technical alliance plans for Snowflake and Databricks. Build each plan with the partner's alliance and product leadership, agree it with our own, and drive it through both field organizations. Own the joint technical narrative and the capability messaging for the combined dbt + Fivetran platform on Snowflake and Databricks, including reference architectures, integration patterns, and the joint value story that partners and sellers use with customers. Build reusable collateral, playbooks and enablement assets for the broader partner solutions architecture team and for the partners delivering on Snowflake and Databricks. Maintain a single, current view of integration state, gaps and opportunities across the combined platform on Snowflake and Databricks, covering ingestion, transformation, Fusion, the semantic layer, catalog and metadata, open table formats, and agent and MCP interfaces, and collaborate with our Product organization to drive the right outcomes. Serve as the primary technical counterpart to the partner engineering and partner product teams at Snowflake and Databricks, and run the standing technical cadence with each. Own our technical presence at Snowflake Summit and Databricks Data + AI Summit, including hands-on labs, sessions, demos, and the technical readiness of the team who staff each event. Partner with the regional Partner Solutions Architects and Partnerships organization so global alliance strategy turns into regional execution, and so they can run the motion without you in the room. Travel approximately 30% for alliance planning, technical workshops, executive meetings and partner events, including international travel. Skills We’re Looking For 6+ years in solutions architecture, sales engineering, partner engineering, technical product management, developer relations, or another customer-facing technical role in data and analytics. Fluency across the modern data stack (ingestion, transformation, orchestration, warehouses and lakehouses, open table formats, semantic layers, catalogs, BI, and the emerging agent and MCP layer) and the ability to explain how the pieces fit. Hands-on knowledge of Snowflake and/or Databricks, plus strong SQL and data modeling fundamentals, with genuine technical credibility in front of partner engineers. Sound product and strategic judgment and reasoning Strong presentation and facilitation skills for workshops, hands-on labs, keynote-adjacent sessions and large partner technical audiences. Proven ability to drive outcomes in ambiguous, fast-moving environments with multiple stakeholders Bonus Skills​ Experience owning a technical alliance, with a track record of shaping what a partner built and how the two products fit together Experience with partner-facing APIs, SDKs, drivers, or integration certification programs Background in product management or technical product marketing alongside a field engineering career Familiarity with cloud marketplace motions and co-sell programs OTE (On Target Earning) $209,748 — $262,185.60 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: New York; San Francisco Workplace: Hybrid ABOUT ALCHEMY Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com. THE ROLE Build and run the internal data platform that helps Alchemy understand product usage, revenue, and the cost of serving customers. The existing Data Engineer intake centers on ingestion, Snowflake operations, workflow orchestration, data quality, and collaboration with analytics partners. You will own ingestion, schema changes, and checks that show whether shared datasets are current and correct. You will work with analytics engineers and data scientists to define those datasets for reporting, analysis, and AI-assisted tools. WHAT YOU WILL DO - Build batch and streaming pipelines that connect operational databases, product events, billing systems, and external sources to the internal data platform. - Make ingestion recoverable through change-data capture, schema-change handling, idempotent processing, and safe backfills. - Operate and improve Snowflake, including access controls, workload management, query performance, and compute and storage costs. - Improve orchestration and deployment workflows so engineers can test, ship, and debug pipelines safely. - Build data-quality checks that detect stale, missing, duplicated, or inconsistent records before they reach downstream consumers. - Work with analytics partners on shared data models, source definitions, and documentation. Make dataset ownership and upstream dependencies clear. - Reduce recurring manual work and build reusable tools for self-service data access. - Participate in production support and incident response for pipelines and the data platform. Restore data flow, reconcile affected datasets, and fix the causes of recurring failures. WHAT WE ARE LOOKING FOR - Experience independently building and operating production data pipelines and the infrastructure around them. - Strong SQL and Python skills, including testing, debugging, and maintainable software design. - Experience with Snowflake or a comparable warehouse, including performance tuning and access management. - Experience with workflow orchestration and transformation tools such as Airflow and dbt, or equivalent systems. - Understanding of data modeling, incremental processing, schema evolution, and data-quality testing. - The ability to trace a data discrepancy from a downstream report back to its source, explain the cause, and fix it. - Good judgment about stakeholder needs: turn recurring requests into reusable datasets or tooling, and make trade-offs clear. Blockchain experience is not required. HELPFUL EXPERIENCE - Kafka, database replication, or change-data-capture systems. - Apache Iceberg, Spark, Trino, or other lakehouse and query technologies. - Infrastructure as code, data observability, lineage, and disaster recovery. - Usage metering, billing and revenue data, or semantic layers for self-service analytics. WHAT SUCCESS LOOKS LIKE Within three months: - You own a production pipeline and have shipped an improvement to its freshness, reliability, or operating cost. - Downstream users can see whether its data is current, recovery procedures have been tested, and a recurring manual request has become a reusable dataset or tool. BENEFITS & PERKS 🏥 Private Health Insurance 💪 Gym Reimbursement 🚅 Commuter Benefits 🌴 Flexible Time Off 🥙 In-Office Group Meals 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/

Location: United States, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Marketing Technologies Director The Marketing Technologies Director, leads PlayStation's global marketing technology organization across engineering, product management, UX, measurement and experimentation, audience activation, and marketing data. This leader owns the technology vision, architecture, product strategy, and roadmap for platforms used by marketers worldwide to reach hundreds of millions of players. The role is accountable for building secure, scalable, AI-enabled capabilities that improve marketing effectiveness, speed, and customer experience. We are seeking a technology leader with direct software or data engineering experience building marketing technology products and platforms. The successful candidate can lead engineers and technical product teams, make architecture and build-versus-buy decisions, and translate marketing needs into durable systems. Experience limited to administering vendors or managing a marketing technology stack without direct engineering experience does not meet the requirements of this role. Key Responsibilities Technology Engineering and Product Leadership Lead multidisciplinary teams responsible for marketing technology engineering, product management, and UX, with clear goals, operating rhythms, and accountability for delivery. Own end-to-end delivery and operation of global marketing platforms, from discovery and architecture through launch, adoption, reliability, and continuous improvement. Set the architecture for marketing platforms, APIs, data pipelines, audience services, orchestration, and activation integrations. Define the marketing technology product vision and prioritize a multi-year roadmap based on customer value, technical feasibility, business impact, risk, and platform health. Establish engineering standards for security, privacy, reliability, observability, scalability, and the management of technical debt. Lead product discovery and UX research with marketing teams globally, converting user needs into intuitive workflows and measurable product outcomes. Evaluate build, buy, and partner options with technical rigor, and ensure third-party platforms integrate into a coherent, maintainable architecture. Measurement Experimentation and Audience Activation Lead the measurement and experimentation function, including test design, measurement frameworks, platform capabilities, and the use of results in marketing decisions. Lead audience activation and marketing data teams responsible for identity, segmentation, consent-aware audience management, data quality, governance, and activation readiness. Connect audience, measurement, and activation capabilities across marketing channels so teams can plan, execute, learn, and optimize through shared data and platforms. Partner with Data Science and Analytics leaders to embed experimentation, causal measurement, predictive models, and decision support into marketing workflows. Assess and scale AI and automation use cases that improve marketer productivity, decision quality, and customer relevance. Strategy and Transformation Serve as the technical and strategic partner to Media, Creative, Brand Marketing, Product Marketing, Marketing Operations, Data Science, and Business Analytics leaders. Align SIE teams that own or influence the marketing technology stack around a single architecture, product vision, roadmap, and set of investment priorities. Lead high-priority transformation initiatives, managing execution, organizational dependencies, adoption, and measurable business outcomes. Partner with marketing leaders to redesign workflows, processes, decision rights, and operating models around new platform capabilities. Balance global platform standards with appropriate local and product-level flexibility while maintaining security, privacy, and architectural integrity. Define success measures and post-launch KPI tracking for platform performance, adoption, marketing effectiveness, and business impact. Skills and Qualifications Bachelor's degree in software engineering, computer science, data engineering, or a related technical field; equivalent practical experience is acceptable. An advanced degree is preferred. 12+ years of experience across software or data engineering, technical product management, and marketing technology, including leadership of global teams. Direct software or data engineering experience and a record of leading engineering teams that built and operated production marketing technology systems. Demonstrated success building, launching, and operating enterprise SaaS products or internal platforms, beyond implementing or administering third-party tools. Technical depth in cloud architecture, APIs, systems integration, data pipelines, identity and audience systems, security, privacy, reliability, and scalability. Experience leading multidisciplinary organizations spanning engineering, product management, UX, measurement and experimentation, analytics or data science, and audience activation. Strong command of experimentation methods, marketing measurement, analytics, and the use of data to improve product and marketing decisions. Experience with AI-powered products, machine learning platforms, or automation in production environments. Experience owning multi-year technology and product roadmaps and making investment, architecture, and build-versus-buy decisions. Ability to influence senior leaders, communicate technical tradeoffs clearly, and lead transformation across teams and regions. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $207,400 — $311,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Marketing Technologies Director The Marketing Technologies Director, leads PlayStation's global marketing technology organization across engineering, product management, UX, measurement and experimentation, audience activation, and marketing data. This leader owns the technology vision, architecture, product strategy, and roadmap for platforms used by marketers worldwide to reach hundreds of millions of players. The role is accountable for building secure, scalable, AI-enabled capabilities that improve marketing effectiveness, speed, and customer experience. We are seeking a technology leader with direct software or data engineering experience building marketing technology products and platforms. The successful candidate can lead engineers and technical product teams, make architecture and build-versus-buy decisions, and translate marketing needs into durable systems. Experience limited to administering vendors or managing a marketing technology stack without direct engineering experience does not meet the requirements of this role. Key Responsibilities Technology Engineering and Product Leadership Lead multidisciplinary teams responsible for marketing technology engineering, product management, and UX, with clear goals, operating rhythms, and accountability for delivery. Own end-to-end delivery and operation of global marketing platforms, from discovery and architecture through launch, adoption, reliability, and continuous improvement. Set the architecture for marketing platforms, APIs, data pipelines, audience services, orchestration, and activation integrations. Define the marketing technology product vision and prioritize a multi-year roadmap based on customer value, technical feasibility, business impact, risk, and platform health. Establish engineering standards for security, privacy, reliability, observability, scalability, and the management of technical debt. Lead product discovery and UX research with marketing teams globally, converting user needs into intuitive workflows and measurable product outcomes. Evaluate build, buy, and partner options with technical rigor, and ensure third-party platforms integrate into a coherent, maintainable architecture. Measurement Experimentation and Audience Activation Lead the measurement and experimentation function, including test design, measurement frameworks, platform capabilities, and the use of results in marketing decisions. Lead audience activation and marketing data teams responsible for identity, segmentation, consent-aware audience management, data quality, governance, and activation readiness. Connect audience, measurement, and activation capabilities across marketing channels so teams can plan, execute, learn, and optimize through shared data and platforms. Partner with Data Science and Analytics leaders to embed experimentation, causal measurement, predictive models, and decision support into marketing workflows. Assess and scale AI and automation use cases that improve marketer productivity, decision quality, and customer relevance. Strategy and Transformation Serve as the technical and strategic partner to Media, Creative, Brand Marketing, Product Marketing, Marketing Operations, Data Science, and Business Analytics leaders. Align SIE teams that own or influence the marketing technology stack around a single architecture, product vision, roadmap, and set of investment priorities. Lead high-priority transformation initiatives, managing execution, organizational dependencies, adoption, and measurable business outcomes. Partner with marketing leaders to redesign workflows, processes, decision rights, and operating models around new platform capabilities. Balance global platform standards with appropriate local and product-level flexibility while maintaining security, privacy, and architectural integrity. Define success measures and post-launch KPI tracking for platform performance, adoption, marketing effectiveness, and business impact. Skills and Qualifications Bachelor's degree in software engineering, computer science, data engineering, or a related technical field; equivalent practical experience is acceptable. An advanced degree is preferred. 12+ years of experience across software or data engineering, technical product management, and marketing technology, including leadership of global teams. Direct software or data engineering experience and a record of leading engineering teams that built and operated production marketing technology systems. Demonstrated success building, launching, and operating enterprise SaaS products or internal platforms, beyond implementing or administering third-party tools. Technical depth in cloud architecture, APIs, systems integration, data pipelines, identity and audience systems, security, privacy, reliability, and scalability. Experience leading multidisciplinary organizations spanning engineering, product management, UX, measurement and experimentation, analytics or data science, and audience activation. Strong command of experimentation methods, marketing measurement, analytics, and the use of data to improve product and marketing decisions. Experience with AI-powered products, machine learning platforms, or automation in production environments. Experience owning multi-year technology and product roadmaps and making investment, architecture, and build-versus-buy decisions. Ability to influence senior leaders, communicate technical tradeoffs clearly, and lead transformation across teams and regions. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $226,200 — $339,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris; London Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE We’re hiring Solutions Engineers to build Synthesia’s pre-sales function in France and Southern EMEA. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building whilst scaling, we’d love to hear from you. As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product. This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across France and Southern EMEA.   WHAT YOU'LL DO - Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges. - Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product. - Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value - Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution. - Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward. - Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy. - Keep your deal team and manager informed on deal status, timeline, and technical dependencies. - Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally. - Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface. - Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.   WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience). - Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell). - Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires. - Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned. - Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect. - Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization. - Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly. - Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines. - Willing to travel for customer discovery and on-site demos as needed. - You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development. - Strong written and spoken communication in English and French   WE'D BE PARTICULARLY EXCITED IF - Like working in a fast pace environment - Can also speak Spanish and or Italian - Based in Paris or London so you can spend time in our offices. This is a hybrid role, with 2-3 days a week in the office.   COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Toronto; Montreal Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the role We're hiring a Chief of Staff to keep Cohere's AI organization running at full speed. You'll report to and support the Chief AI Officer and work to bridge across all teams and functions at Cohere (including research, modelling, product, delivery, security, sales and operations). In any given quarter, the org ships new AI product demos and releases, customer pilots and scaled solutions, security updates, often across regions and time zones. Your job is to make sure the right work priorities win when everything feels urgent, that our plans turn into high-quality shipped work, and that our Chief AI Officer can focus on leading instead of firefighting. Much of this is operational: the planning calendar, the budget, the headcount plan, the weekly business reviews, the communication strategy (internal and external), the cross-functional handoffs. Your role is the operating rhythm of the org: meetings, priorities, plans, and the decisions that come out of them. You will be a member of an experienced, high-performing and supportive leadership team. What you'll own Own the operating rhythm and planning: annual and quarterly planning, goal-setting, and the weekly and monthly business reviews. Drive budget and headcount planning against the slate, and keep both honest as priorities shift mid-quarter. Keep major programs from colliding or stalling across research, modelling, product, delivery, and security. Be the person teams come to when it isn't clear who owns a decision, or how to navigate trade-offs. Be the connective tissue between the Chief AI Officer’s org and the rest of the company: cross-functional planning with product, engineering, security, and finance, so the org's commitments are realistic and its dependencies are visible. Own and lead special projects: Lead the things that don't fit neatly on any one team's plate: a reorg, a new partnership, a flagship research event, an org-wide planning week. Own them end to end. Who you are You have 12+ years of operating experience, with real time inside an AI/ML organization in a Chief of Staff, business operations, or senior program-operations seat. You know how to partner with teams shipping fast & often to high-stakes organizations, and you know how to change course with agility when needed. You understand how AI actually works—at the level of someone who's done it rather than managed it from a distance. You can talk credibly about how a model turns into a product, what data requirements demand from both research and engineering, and where delivery motions usually break. You're fluent in the numbers. Model performance metrics, data pipeline throughput, budget-to-impact. You don't have to run every program yourself. You do have to understand them well enough that the people who run them respect your judgment. You hold strategy and execution in the same hand. You can sit in a planning conversation with the Chief AI Officer in the morning and chase down a stuck deliverable in the afternoon. You thrive in a fast-paced environment, you handle ambiguity with curiosity and confidence, you stay calm when it's messy. You have a track record of bringing order to a fast, complex org without grinding it to a halt. You are an outstanding communicator and know how to wield soft power. Clear writing, straight talk, the ability to influence teams and individuals, and the executive presence to represent the Chief AI Officer in high-stakes conversations. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: The Director of Finance Systems Engineering is a technology and engineering leader responsible for delivering and evolving systems that enable critical Finance capabilities. Reporting to a Senior Director in IT, this role will lead teams responsible for enterprise planning and forecasting platforms, custom-built Finance solutions, and SaaS applications that complement the core SAP ERP ecosystem. The Director will lead a multidisciplinary team that includes planning model builders, systems analysts/product owners/TPMs, and software engineering professionals. This leader will partner closely with Finance to translate business priorities and transformation objectives into scalable technology solutions that simplify processes, improve decision making, and enable greater use of data, automation, AI, and machine learning. A key responsibility of the role is strengthening the team’s ability to connect Finance domain expertise with specialized data and machine learning capabilities, enabling Finance to translate its AI and ML objectives into scalable solutions. The successful candidate will combine strong engineering and people leadership with Finance domain knowledge and experience across enterprise planning platforms, custom software development, SaaS solutions, integration architectures, data, and AI/ML technologies. What you'll be doing: Finance Systems Leadership & Business Partnership Lead multidisciplinary teams responsible for planning and forecasting platforms, custom Finance solutions, and Finance-related SaaS applications. Partner with Finance leaders to understand business priorities and translate Finance transformation objectives into technology strategies, roadmaps, and solutions. Own the technology portfolio and multi-year roadmap balancing business priorities, technical debt, platform lifecycle, and operational sustainability. Establish engineering and product practices that balance speed, business value, user experience, scalability, reliability, security, and maintainability. Develop strong partnerships with Enterprise Architecture, Data Engineering, ML Engineering, Integration, Infrastructure, Cybersecurity, and other technology teams to deliver cohesive end-to-end solutions. Manage strategic technology vendors and implementation partners to ensure successful delivery, operational excellence, and continuous innovation. Build and develop a high performing organization across model building, systems analysis/product ownership, and software engineering disciplines while fostering a culture of accountability, collaboration, innovation, and continuous learning. Planning, Finance Applications & Software Engineering Provide technology leadership for enterprise-scale financial planning, budgeting, forecasting, and scenario-modeling solutions used across Finance. Lead the engineering, maintenance, and support of custom applications and services that address Finance-specific business requirements. Provide leadership for Finance SaaS applications adjacent to the core SAP ERP ecosystem. Ensure Finance solutions integrate effectively with SAP and the broader enterprise application and data ecosystem while maintaining appropriate architectural standards and controls. AI, ML and Data Enablement Partner with Finance leaders to identify opportunities where data, AI, and machine learning can improve planning, forecasting, financial analysis, automation, and decision making. Assess capability gaps and establish development plans, role expectations, and ways of working that prepare the Finance Systems Engineering organization to collaborate effectively with Data Engineering and ML Engineering teams. Enable teams to translate Finance business problems and domain knowledge into well-defined data, AI, and ML use cases. Partner with specialized technology teams to incorporate enterprise data, predictive models, and AI/ML services into Finance applications and business processes. Define how Finance Systems Engineering will evaluate, adopt, and govern AI and ML capabilities available through enterprise applications, internal data and ML platforms, and approved external services. Help drive adoption and operationalization of AI/ML capabilities within Finance while ensuring alignment with enterprise architecture, data governance, security, privacy, and technology standards What we're looking for: Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. 10+ years of progressive experience leading enterprise application or software engineering organizations in a large enterprise environment, including accountability for multidisciplinary teams, technology delivery, and operational performance. 5+ years leading through managers, including responsibility for organizational design, talent development, performance management, and succession planning. Demonstrated experience building and leading multidisciplinary teams across software engineering, enterprise applications, planning applications, systems analysis, product ownership, and technical program management Experience leading enterprise scale financial planning, budgeting, forecasting, and scenario-modeling platforms, including responsibility for platform strategy, delivery, lifecycle management, and operational performance. Strong understanding of Finance processes, particularly financial planning, budgeting, forecasting, and related Finance operations. Demonstrated ability to partner with senior business leaders, translate business and transformation objectives into technology strategy and execution, and own multi-year portfolio roadmaps that balance business priorities, technical debt, platform lifecycle, and operational sustainability. Strong understanding of software engineering, enterprise architecture, integration, data, and cloud concepts. Demonstrated ability to develop technical talent and build new capabilities within an engineering organization, including preparing teams to partner effectively with Data Engineering and ML Engineering and to operationalize data, AI, and machine learning capabilities. Strong executive communication, stakeholder management, and cross functional leadership skills. Preferred Qualifications Experience with one or more enterprise-scale planning and forecasting platforms, such as Anaplan, Workday Adaptive Planning, or SAP Analytics Cloud, including solution design, model governance, integration, or platform administration. Experience leading software engineering teams building custom enterprise solutions using Golang, Java or comparable programming languages. Experience with event-driven and streaming architectures and enterprise integration patterns. Experience leading a portfolio of Finance SaaS solutions, such as Coupa, Rightsline, or comparable platforms, including vendor management, integration, lifecycle planning, and operational governance. Experience with SAP S/4HANA and integration of Finance applications and services with the core ERP environment. Experience in jointly delivering production AI or machine learning capabilities with Data Engineering and ML Engineering teams, including integration into enterprise applications or business processes. Understanding of how AI and machine learning can be applied responsibly to Finance use cases, including forecasting, predictive insights, anomaly detection, decision support, and process automation, with attention to data governance, security, privacy, and enterprise technology standards. Experience supporting technology enabled Finance transformation within a large, global organization. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Amsterdam Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About the Programme This is a structured 18–24 month global programme designed to launch high-potential commercial careers. You don’t need prior sales or payments experience; what you need is ambition, curiosity, resilience, and the drive to build relationships and solve complex problems. You will join a global cohort of Business Development Representatives (BDRs) with structured learning, dedicated coaching from sales leaders, and real commercial responsibility from month one. Throughout the programme, you will master enterprise sales: researching strategic accounts, engaging senior decision-makers, conducting sharp discovery conversations, and building pipeline that drives real business growth. High performers transition into Sales, Account Management, and other commercial roles across the business. Many of our top commercial leaders, including our Chief Revenue Officer, started their journey at Checkout.com http://Checkout.com as BDRs or interns. Whether you are a recent graduate, an early-career professional with 1–3 years of experience, or a career switcher, what matters most is your hunger to learn and achieve. What You’ll Do - Research Strategic Accounts: Identify high-value targets by researching key organizations, industries, and executive stakeholders. - Initiate High-Impact Outreach: Open doors with senior decision-makers using personalized outreach across email, phone, and LinkedIn. - Build Qualified Pipeline: Drive consistent growth momentum through disciplined prospecting, rigorous follow-up, and account mapping. - Run Consultative Discovery: Uncover merchants' technical and business challenges to align Checkout.com http://Checkout.com’s solutions with their goals. - Partner on Live Deals: Work alongside Sales Representatives to support opportunities through to deal execution. - Leverage AI & Modern Tech: Use CRM, intent data, and approved AI tools to streamline research, refine outreach, and work smarter. Who We’re Looking For We welcome applications from recent graduates and professionals with 1–3 years of experience looking to change careers. Regardless of your background, we are looking for the following core skills to set you up for success: - Driven & Goal-Oriented: You set high personal standards, work hard, and stay motivated when tackling challenging commercial goals. - Resilient & Adaptable: You bounce back quickly from rejection, view obstacles as practice, and maintain consistent output. - Relational & Engaging: You genuinely enjoy starting conversations, asking sharp questions, and building trust with diverse stakeholders. - Track Record of Achievement: You demonstrate drive and ownership through professional, academic, athletic, or entrepreneurial success. - Commercial & Tech Curiosity: You are eager to learn complex fintech products and use AI and sales tools to work smarter. - Coachability & Clear Communication: You listen well, articulate ideas clearly, and actively apply feedback to improve performance. What You’ll Get Out of It A 2-year structured programme that ensures you have a successful career in sales. A clear progression pathway built around key pillars: - Fintech & Enterprise Sales Mastery: Build deep expertise in global payments, digital commerce, and complex deal execution alongside experienced Account Executives. - AI-Native Commercial Skills: Master modern sales tools, intent data, and AI to automate routine tasks and focus on high-impact prospecting. - Coaching & Leadership Growth: Receive 1:1 mentorship from sales leaders, earn certifications, and take on senior BDR responsibilities, from mentoring peers to working on live deals through pricing and signing - Direct Career Acceleration: Graduate with a tight-knit global network and a direct pathway into Account Executive, Account Management, or Commercial Strategy roles. Want to Stand Out? When we review your CV, ensure you show us why you're great for this role. Ensure and share something you’ve built, led or achieved, whether that’s hitting a target, launching a side project, or leading a team effort. Frequently Asked Questions (FAQs) - Who should apply? Recent graduates, early-career professionals (1–3 years experience), and career changers with strong commercial drive. - When does the programme start? We have start dates in March and September 2027. - What is the application deadline? Apply early for the best chance of being reviewed. We will close once we receive a sufficient number of applications. - Where are the roles located? We have roles in London, New York, Barcelona, Amsterdam, Riyadh, Dubai, and Shanghai. - Do I need a second language? Fluent English is required. Specific local language proficiency may be required depending on the hiring region. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Johannesburg, South Africa Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. The Role Own a portfolio of small and mid-sized advertisers across South Africa, selling media solutions on behalf of our partner platforms. This is a new-business hunting role first and an account management role second. If you are energised by clear targets and an active client list, this is your seat. What You Will Do Revenue and growth Deliver your quarterly portfolio (BU) target, agreed with your Sales Manager. 100% achievement meets expectations. Track against year-to-date and annual targets, quarter on quarter. Grow your portfolio 20% year on year and retain 80% of your existing client base. Generate 10% of quarterly revenue from new business: clients not yet onboarded, or inactive for 6+ months. Reactivate 10 churned accounts every quarter (no spend for two full quarters or more) through proactive outreach and welcome-back incentives. Send at least 2 revenue-driving proposals per week (deck, one-pager or email with a clear idea plus KPIs or benchmarks). Account management Hold at least 8 client or agency meetings per week (in person, virtual or by phone), each logged with a recap. Run at least 6 client workshops per quarter (2 per month) and stay in weekly contact with clients. Deliver at least 2 post-campaign reports per week, plus QBRs for key accounts. Support Ad Ops to drive delivery and help clients reach campaign KPIs: optimise, troubleshoot and recommend solutions. Spot and close upsells (IO top-ups, budget additions, extensions) and record them at project level in Salesforce. Product and client knowledge Know each client's business, history, spend and campaign performance. Build deep working knowledge of our partner platforms, their products and updates, and educate clients through workshops. Administration and Ad Ops Execute Ad Ops processes accurately and on time, in line with Aleph procedures: trafficking bookings, sending IOs for signature, creating ad accounts, loading or publishing funds and granting access. Reconcile client accounts, monitoring Go-Lives, slow-pacing IOs and expiring budgets. Maintain tool expertise, internal process proficiency and administrative hygiene. Salesforce and sales hygiene Log everything in Salesforce: emails, calls, meetings, contacts, companies and upsells. Maintain a BANT-qualified pipeline with genuine week-on-week movement and accurate closing dates. Submit a bottoms-up weekly forecast within 20% of your agreed quarterly target. Send meeting recaps within 24–48 hours, respond internally and externally within 24 hours, and escalate any opportunity delayed beyond 72 hours. Keep client folders and collateral current on the shared drive (linked, never attached). Schedule prep and debrief time around meetings, with a written agenda in every invite. Prepare a handover document with a designated buddy for all approved leave. Who You Are 3+ years in digital media, adtech or platform sales, ideally across SMB or high-volume portfolios A genuine hunter — you enjoy cold outreach, you work the reactivation list, and you do not wait for inbound Relentless energy and activity levels: five meetings and two proposals a week without being asked twice Disciplined in CRM — you treat Salesforce as your own forecasting tool, not as admin Confident presenting to founders, marketing managers and agency teams, and comfortable running workshops Commercially sharp, resilient under target pressure, and quick to turn a client conversation into a proposal Johannesburg-based, with a valid driver's licence and willingness to travel locally for client meetings Why Join Aleph Impact: Sell media products advertisers genuinely want to buy, helping small and mid-sized businesses across South Africa reach new customers through leading digital platforms. Growth: Build your own book of business in a high-growth market with real headroom and clear targets you can see and influence. Development: Get hands-on training and direct access to our partner platforms, their products and their teams. Team culture: Join a collaborative team that goes Above and Beyond the Call of Duty for each other, with a designated buddy to cover you when you are on leave. Market: Aleph connects the world's leading digital platforms with advertisers in high-growth markets, putting you at the centre of South Africa's growing digital advertising scene. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Brazil, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is an American company with more than 125 years of history, specializing in products and services that celebrate important milestones and achievements. The company partners with thousands of K–12 schools, colleges, universities, sports teams, and organizations across the United States, providing products such as yearbooks, graduation regalia, class jewelry, and championship rings. Its mission focuses on fostering belonging, achievement, and pride through meaningful experiences and lasting traditions. What You’ll Do Lead multiple concurrent IT projects and programs from planning through delivery, managing milestones, scope, timelines, risks, issues, dependencies, and deliverables. Maintain project plans, track commitments, and provide clear status reports, executive updates, and leadership presentations. Partner with business and IT stakeholders to clarify objectives, validate requirements, align dependencies, and resolve delivery risks. Serve as Scrum Master for a software development team, facilitating Agile ceremonies and promoting consistency, transparency, and continuous improvement. Support sprint planning, backlog refinement, sprint goals, team capacity management, and delivery tracking. Facilitate team discussions, decision-making, and conflict resolution to keep initiatives moving forward. Coordinate delivery across e-commerce, integration, backend, and enterprise service teams, working with vendors, offshore resources, internal stakeholders, and plant operations. Apply systems analysis and established PMO practices to identify gaps, challenge assumptions, and proactively escalate risks, blockers, and cross-team dependencies. Balance hands-on execution and tactical follow-up with broader program-level oversight. Use Jira, Confluence, and Microsoft 365 tools to support planning, collaboration, documentation, and reporting. What You Bring Experience in IT project management and/or Scrum Master roles, including software development delivery. Experience serving as a Scrum Master for software development teams. Extensive experience working in Agile environments, with the ability to apply Agile, Waterfall, or hybrid delivery methodologies according to project needs. Proven experience managing multiple concurrent projects with cross-functional impact. Experience coordinating delivery across e-commerce, integrations, backend services, and enterprise systems. Demonstrated ability to align business stakeholders and technical teams to achieve quality outcomes and on-time delivery. Experience working with vendors, geographically distributed teams, and offshore resources. Comprehensive project planning, organization, time management, and stakeholder management skills. Excellent communication and facilitation skills, including the ability to lead discussions with engineering teams and business leaders. Hands-on experience with Jira, Confluence, and Microsoft Office / Microsoft 365. Demonstrated ownership, accountability, follow-through, and problem-solving skills in fast-paced environments. Nice to have Solid systems analyst background, including requirements analysis, dependency mapping, data flows, and process gap identification. Experience with retail or e-commerce platforms. Experience working with Salesforce CRM. Experience leading delivery across both product/platform initiatives and enterprise integrations. Ability to balance detailed execution and operational follow-up with broader program oversight. English level Intermediate/Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world. Top companies hire Toptal freelancers for their most important projects. We’re currently looking for a new member of our English Screening Team. In this hourly, remote engagement, you will serve as one of the first points of contact for applicants entering the Toptal network. Your ability to communicate clearly, assess candidates effectively, and create a positive experience will play a key role in maintaining Toptal’s high talent bar. Responsibilities: — Conduct English screening assessments through live interviews and recorded video submissions, evaluating candidates’ English proficiency, professionalism, as well as their overall fit for the Toptal network — Provide notes and documentation after each interview — Guide candidates through the screening process and ensure a smooth and positive experience — Collaborate with the team to ensure alignment on screening standards and processes — Contribute to continuous improvement of screening workflows and candidate experience What to Expect: — Engage with candidates from diverse professional backgrounds (developers, designers, finance experts, etc.) — Represent Toptal as a first touchpoint, ensuring a strong and professional brand impression — Work in a fast-paced, fully remote environment with a focus on efficiency and quality — Handle multiple screenings per day while maintaining high evaluation standards — Work under an hourly engagement structure — Workload may vary, but you can generally expect up to 8 hours of work per day depending on team needs and your availability Requirements: — Excellent written and verbal English communication skills — Strong interpersonal and interviewing skills — Experience conducting interviews or candidate assessments is preferred — Comfortable handling video calls and engaging with global candidates — Highly organized with strong time management skills — Ability to work independently and manage workload effectively — Comfortable using tools such as Slack and other collaboration platforms — Experience in remote work environments is a plus Preferred Qualifications: — Background in recruitment, HR, BPO, or talent operations — Experience working with international candidates — Familiarity with screening or evaluation frameworks Availability: — Ability to commit to a consistent schedule — Flexibility to cover key time zones (APAC, EU and US time zones) — Availability to support an hourly engagement model, with capacity to work up to 8 hours per day as needed

Location: Paris; New York; US (EST); US Workplace: Remote ABOUT MORPHO Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.   WHY MORPHO EXISTS Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/. LOCATION: Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team). ABOUT THE ROLE: As Head of Security, you'll define and drive Morpho's security strategy across the entire organization - corporate IT, cloud and infrastructure, application, supply chain, identity, incident response, threat intelligence, and counterparty security - and you'll build the team and function to deliver it. This is a hands-on leadership role: in the early days you'll personally do the work while you hire, and you'll stay close enough to the technical detail to earn the trust of a deeply technical organization. You'll also be Morpho's credible security voice, internally to leadership, and externally to the integrators, institutions, and ecosystem partners who depend on us. You'll partner closely with Engineering on infrastructure and deployment integrity, and with our Integration team, which works with various partners across the Morpho ecosystem. RESPONSIBILITIES: - Own and continuously evolve Morpho's security strategy and roadmap across, cloud/infrastructure, application, supply-chain, identity, and operational security. - Build and lead the security function - hire, grow, and develop the team, recruiting skillsets across security operations and application security. - Oversight of the IT function - Stay hands-on. Personally execute critical security work - threat modeling, architecture review, control implementation, and incident command - while the team scales. - Set the governance architecture: a coherent security framework that ties tooling and controls together, rather than accumulating tools in isolation. - Own incident response end to end - runbooks, incident command, severity and escalation structure, and market communication during an event. - Build and run a counterparty security program for curators and partners - identity verification, screening, operational diligence, and bidirectional incident-coordination channels. - Lead Morpho's certification strategy (e.g. SOC 2, ISO 27001), meeting both the spirit and the letter sustainably. - Represent Morpho's security posture externally - to fintechs, financial institutions, and the broader ecosystem - and internally to executives. - Partner cross-functionally with Engineering, Protocol, and Integrations, driving security outcomes through both direct ownership and influence. WHAT SUCCESS LOOKS LIKE: FIRST 30 DAYS - You've built a clear, independent picture of Morpho's posture, architecture, threat model, and in-flight work - and pressure-tested the existing strategy against it. - You've met the team and established working relationships with the people who own the surfaces you'll most depend on. - You understand the path-to-funds attack surface in depth and have an early, evidence-based view of the highest-severity risks and quick wins. - You know exactly where incident-response readiness stands today. FIRST 60 DAYS - You've published a clearly prioritized security roadmap with clear sequencing, owners, and the rationale for what's deferred and aligned leadership behind it. - You've defined the team build-out plan and opened the first hire. - You're personally driving the top-severity gaps - identity and authentication enforcement, deployment guardrails, and a documented incident-response runbook among them. - You've set the governance framework and the certification path in motion. FIRST 90 DAYS - Demonstrable progress closing the highest-priority gaps, with key controls enforced rather than optional. - A documented incident-response capability that's been validated by at least one tabletop exercise. - Hiring underway, and a clear operating rhythm established with Engineering, Protocol, and Integrations. - Morpho's external security posture is taking shape - trust surface, counterparty security program, and ecosystem engagement - and you're recognized internally and externally as Morpho's credible security voice. MUST-HAVE EXPERIENCE & SKILLS: - 10+ years in security, several of them building or leading a security function, ideally at a crypto/web3, fintech, or financial-services company where security is core to the business. - Strong grasp of the crypto/web3 threat model - Proven experience building and growing a security team from a small base, recruiting across security operations and application/infrastructure security. - Deep, hands-on technical expertise across cloud, infrastructure, CI/CD, supply-chain, identity, and application security - you do the work, not just direct it. - Owned incident response end to end, including incident command and external communication. - Sharp prioritization and the ability to galvanize action through hard and soft influence, including driving outcomes through teams you don't own. - Exceptional, organized, responsive communication - credible to executives and to external audiences from fintechs to Fortune 500 institutions. - Humble. NICE TO HAVE: - An established network and public profile in the security or crypto-security community, and comfort representing security work publicly (talks, writing, framework contribution). - Offensive security depth, or experience standing up red/blue capabilities. - Familiarity with institutional and regulatory expectations and threat-sharing networks (e.g. Crypto ISAC, TIBER-style frameworks). - Taken an organization through certifications (SOC 2, ISO 27001, or equivalent) PERKS & BENEFITS We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.   EQUAL OPPORTUNITY We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.

Location: Brazil, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is a leading education technology company that develops digital platforms and software solutions to support learning and improve educational experiences. The organization combines technology, data, and innovation to deliver scalable solutions to users and institutions worldwide. What You’ll Do Design, develop, and maintain reliable, scalable data pipelines and ELT processes using SQL and dbt. Build, optimize, and maintain data transformations, ensuring data quality, consistency, and reliability. Manage and maintain infrastructure using Terraform and infrastructure-as-code practices. Develop and support web applications and services using Node.js, TypeScript, GraphQL, and React. Collaborate with data, product, and engineering teams to deliver integrated data and application solutions. Contribute to the monitoring, troubleshooting, and continuous improvement of data pipelines, applications, and infrastructure. Participate in code reviews, technical discussions, and engineering best practices using GitHub and related tools. Participate in the on-call rotation, serving as the primary on-call engineer for one week out of every four and as backup on-call engineer for an additional week out of every four. What You Bring Strong hands-on experience with data engineering and ELT processes, including advanced SQL and dbt for building and maintaining data transformations and pipelines. Practical experience with Terraform and infrastructure-as-code practices for managing and maintaining technical environments. Proven web application development experience with Node.js, TypeScript, GraphQL, and React, with the ability to contribute across backend and frontend components. Strong problem-solving and troubleshooting skills, with a focus on reliability, maintainability, and production support. Ability to collaborate effectively with distributed, cross-functional teams and work with colleagues operating in the US Mountain Time zone. Availability to participate in the on-call rotation, including one primary on-call week and one backup on-call week in every four-week cycle. Nice to have Experience with Snowflake and AWS cloud services. Familiarity with Apache Airflow for workflow orchestration, Looker for analytics and business intelligence, and Python for scripting or data engineering. Experience with GitHub-based development workflows, including version control, pull requests, and collaborative code reviews. English level Intermediate/Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Our AI-Enabled Screening Process As an AI-first company, Exadel uses an AI recruiter to conduct a brief initial screening for this highly specialized position. This conversation helps us understand each applicant’s relevant experience and alignment with the role’s core requirements. The AI recruiter supports the process but does not make the final hiring decision. Candidates who successfully complete the initial screening will be connected directly with a member of our Talent team for the next step. If you require an accommodation or an alternative screening format, please let us know. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Remote; Sofia; Poland; Spanish LATAM; Philippines; Canada ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This is a contracting role that is fully remote. ABOUT THE ROLE You will enjoy the role if you enjoy doing the following: - Rapid Response: Quickly and effectively resolve customer support tickets, ensuring a seamless user experience and customer empathy. - Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot issues and provide straightforward, user-friendly solutions. - Keeping Things Top-Notch: Stay informed about developments, proactively and reactively contribute to documentation and help center articles to ensure users have the information they need when they need it, and serve as the liaison between customers and the company, giving the users a voice within the company. You're the vital link between our customers and our team, fostering a sense of connection. - Building a Safe Space: Take pride in your role as a guardian of our community by actively ensuring that user-generated content complies with our guidelines, maintaining a respectful and secure environment for everyone, while also contributing to the review and moderation of our voice library, upholding high-quality content that meets our platform's standards. WHO YOU ARE We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:  - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.   - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.  - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.  - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. WHAT YOU BRING - 2-3 years experience in a technical customer support department in SaaS or at a high-growth technology company - Experience working in a start-up with international teams in a remote setting - Experience troubleshooting technical issues related to APIs or browser errors - A detail-oriented mindset with a focus on delivering high-quality work - Autonomous and execution-focused mindset - General interest in AI and technology (you will get extra points if you are already an ElevenLabs user!) #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.   The difference you’ll make: You’ll sit in the Applied AI who are part of the wider AI Centre of Excellence reporting to the Lead Applied AI Engineer. You’ll work closely with our business verticals, engineering, security, vendors and business stakeholders to build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. Together, the Centre of Excellence teams builds and operates applied and agentic AI workflows, SaaS services, integrations and data pipelines to deliver the business objectives of the supported verticals. You’ll contribute to production services from day one, developing your skills while improving reliability, automation and operational outcomes. The team sits within Business IT & AI Operations, providing the technical expertise, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively. Your day-to-day: - Administer and continuously improve a rangeSaaS platforms and AI-enabled services, including configuration, access, environments, integrations and lifecycle management. - Build and maintain applied and agentic AI workflows and automation pipelines that connect models, tools, business data, APIs and SaaS systems. - Use Google ADK or similar frameworks to build, test and iterate on tool-using agents and AI-powered automations. - Monitor service health, usage, cost and performance; lead testing, evaluation and incident triage to improve reliability and prevent recurring issues. - Partner with product, engineering, security, vendors and business teams to translate needs into effective platform configurations, integrations and automations. - Document configurations, dependencies and runbooks, applying secure change-management, governance and operational practices. Your skillset: - SaaS Administration: Experience administering cloud-based business systems, including configuration, user access, environments, integrations, release management and vendor support. - Applied AI & Agentic Workflows: Experience building agentic workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Familiarity with Google ADK or similar frameworks is desirable. - API & Data Integration: Strong knowledge of REST APIs, webhooks and event-driven or scheduled pipelines for connecting SaaS platforms, AI services and backend systems. - Familiarity with cloud environments, preferably Google Cloud Platform, CI/CD, observability, incident management and secure operational practices. The interview journey: - Intro with a member of the Talent Acquisition team - 30 mins - 1st stage video interview with Lead Applied AI Engineer - 1 hour - Applied AI and SaaS administration task - Final stage with Director of Applied AI and senior stakeholders - 1 hour Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Cycle to work scheme, season ticket loan and eye care vouchers Our commitment to inclusion: At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

• Ensure the security of the company’s server, network, and cloud infrastructure. • Monitor and analyze information security events to detect attacks, scanning activity, anomalies, and unauthorized access attempts.