Location: Worldwide
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Log in using your 20four7VA-issued email address to access the portal.
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Title:
T-CPT-11757
Web & IT Systems Administrator Virtual Assistant
Independent Contractor – T-CPT-11757 Web & IT Systems Administrator Virtual Assistant /Technical VA/Any Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Texas-based mental health practice is seeking an experienced Web & IT Systems Administrator to support website maintenance, business applications, user account administration, and recurring technical operations.
The position combines practical website support with daily administration of Zoho Enterprise, RingCentral, employee access, and related healthcare systems. The VA will work with practice leadership and coordinate with external vendors when more specialized technical assistance is needed.
The ideal candidate will bring hands-on systems administration experience, Zoho and RingCentral proficiency, website troubleshooting skills, and a solid understanding of security and privacy requirements in a healthcare environment.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Website Maintenance & Technical Support
Maintain and update the practice's existing website hosted through GoDaddy
Update provider profiles, insurance information, website content, and routine page elements
Troubleshoot website errors, forms, scripts, and chatbot functionality
Make practical HTML, CSS, and JavaScript adjustments when required
Test website changes and resolve routine functionality issues
Coordinate more complex hosting or development issues with appropriate vendors
Zoho & Business Systems Administration
Administer and troubleshoot the practice's Zoho applications and user accounts
Support Zoho Desk, Cliq, Workplace, Forms, Sheets, People, Campaigns, Sign, and related applications as used
Maintain forms, templates, application settings, permissions, and routine workflows
Troubleshoot RingCentral user accounts, extensions, call routing, and voicemail
Assist with VPN and general connectivity issues
Provide technical support and document recurring system problems
Employee Access & Healthcare Systems Support
Set up and remove employee and provider access using approved onboarding and offboarding procedures
Maintain accurate user permissions and account records
Assist with administrative access to eClinicalWorks and relevant payer or referral platforms
Coordinate unresolved EHR or application issues with vendor support
Maintain security documentation, access records, and related administrative procedures
Follow HIPAA and practice requirements when working with systems containing patient information
Security, Integrations & Operational Support
Assist with multifactor authentication, user access security, and routine system safeguards
Identify suspicious activity and escalate potential security issues
Maintain organized vendor, subscription, licensing, and system records
Support straightforward integrations and automations between approved business tools when within the candidate's capabilities
Help troubleshoot approved website chatbot and AI-assisted workflows
Provide basic digital account administration as needed
Document system configurations, completed work, and outstanding technical requests
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2+ years of website maintenance, IT support, or systems administration experience required
RingCentral administration and troubleshooting experience required
Website maintenance experience with HTML, CSS, and basic JavaScript required
Experience managing user accounts, permissions, and employee onboarding/offboarding required
Knowledge of MFA, access security, phishing prevention, and backup practices required
Experience with website hosting, domains, and technical troubleshooting strongly preferred
Healthcare IT and HIPAA familiarity preferred
eClinicalWorks or other EHR/EMR technical support experience preferred
Experience with business application integrations, automation, or AI tools preferred
Strong English communication, organization, and technical documentation skills required
Hands-on Zoho Enterprise administration experience preferred
IDEAL CANDIDATE PROFILE
Resourceful, organized, and confident in troubleshooting technical issues
Comfortable supporting multiple systems and remote team members
Highly attentive to security, privacy, and accurate documentation
Capable of investigating problems independently while recognizing when to escalate
Proactive with system maintenance and access administration
Strong communicator who can explain technical issues to nontechnical staff
Dependable and comfortable adapting to changing technology needs
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
RingCentral – Required
GoDaddy / Website Hosting
HTML / CSS / JavaScript
eClinicalWorks – Preferred
VPN / Remote IT Support Tools
Microsoft Office / Google Workspace
Approved AI & Automation Platforms – Preferred
Zoho Enterprise / Zoho Applications – Preferred
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD-CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Any
Contracted Hours per Week: 20 hours/week
Daily Working Time: TBD-CST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Professional English Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Field marketing at Linear is just getting started. Its job is to put us in front of the right people in the right room: executive dinners, conferences, partner events, and programs built with our Customer team around named accounts.
We're hiring our first Field Marketing Manager in Europe to take that motion from strategy to execution. You'll own the executive dinner calendar across cities, decide which third-party events and partner programs are worth our time, and build the invitations and follow-up that help our sellers turn a good evening into a real conversation. This is a hands-on role. You'll tap your venue and vendor network, build the run of show for each program, and be on site to run it.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in Europe, with London preferred. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. This role involves frequent travel for events, including evenings.
What you’ll do
- Own the executive dinner calendar across cities: pick the city, the venue, the date, and the theme for each dinner
- Build each guest list with our Customer team, equip sellers with invitation sequences, and track RSVPs so every seat goes to someone worth having there
- Manage venues and vendors, negotiate menus and minimums, and keep per-dinner spend, contracts, and travel logistics within budget
- Brief our hosts and executives on who's attending and what we want to learn, be on site to run the night, and hand follow-ups to Sales afterward
- Evaluate conferences and sponsorship offers by audience quality, account coverage, and expected return, then plan how we show up: booth or no booth, side dinners, customer meetings, and speaking slots
- Co-host dinners, workshops, and meetups with partners, and agree up front on guest lists, costs, and who follows up
- Sit with Sales each quarter to pick target accounts, build lightweight formats an AE can request for a key account, and report on attendance, meetings held, pipeline influenced, and feedback from attendees and account owners
What we’re looking for
- 3+ years in field marketing, event marketing, or B2B events, ideally at a software company. Experience in developer tools, SaaS, or another technical product is a plus
- A track record of running dinners, roundtables, or other small-format events end to end, plus experience planning around conferences: sponsorships, side events, and customer meetings
- Experience working next to Sales. You know how to build a target account list, get an AE to care about an event, and tell them afterward what happened
- Strong project management. You can run several cities and events at once without dropping details
- Comfort with budgets, vendor contracts, and a spreadsheet. Hands-on time with HubSpot and event attribution is a plus
- Clear writing and an easy way with senior guests, hosts, and partners. Experience marketing to engineering and product leaders is a bonus
- Experience building an event series from the ground up, including a playbook someone else could run
- Willingness to travel often, including evenings
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Birch Plaza/ Birchwood
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "
to empower our people and elevate communities
." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
CLASSIFICATION
: Part-time, Non-Exempt
COMPENSATION:
$12/H, Hourly, part-time, with the ability to earn performance bonuses
BENEFITS:
401K Plan with up to 6% matching
POSITION SUMMARY:
The Leasing Specialist assists with day-to-day leasing and administrative operations for Rexburg Housing’s student communities. The role is based at Birch Plaza and Birchwood and reports to the Leasing Manager there. The Leasing Specialist helps Property Managers reach all KPI goals, especially occupancy, pre-lease, and lead response, and support the wider Rexburg Housing team as needs arise.
KEY DUTIES & RESPONSIBILITIES:
Own lead follow-up for Birch Plaza and Birchwood.
Respond to every new lead quickly (our standard is under 24 hours, and we aim for much faster on weekdays). Follow up consistently and move prospects toward a tour and a signed lease. Every message should give a personalized reply, a clear next step, and an honest reason to act now.
Support the broader team.
Occasionally assist at other Rexburg Housing communities when staffing needs come up, helping with leads, residents, and day-to-day tasks.
Stay flexible on scheduling.
Hours are part-time and can vary with team needs, move-in and move-out periods, and the BYU-Idaho semester cycle. Clear, early communication about your availability is important.
Serve residents with empathy.
Answer resident questions by text, email, phone, and in person. Answer the actual question asked, show you understand their concern, and follow up until the issue is resolved.
Coordinate with the team for proactive leasing.
Work closely with the Leasing Manager to find creative ways to find new prospective leads for the properties.
Manage your own workload.
Stay organized, prioritize without being told, and find the next task that moves the property forward when things are quiet.
Provide front-desk customer service, help with tours and application processing, and support leasing activities and administrative tasks as needed.
Work in Entrata (property management software), Funnel (lead and resident messaging), and excel every day.
WHAT WE’RE LOOKING FOR:
The person who does well here responds fast, but also does what they say they will do. Only promise what you can deliver, then close the loop every time. Speed matters, and so do quality, warmth, and reliable follow-through.
EXPERIENCE & QUALIFICATIONS:
1-2 years of customer service and sales experience
Strong written and verbal communication skills, including professional, friendly texting and email
Experience with Entrata Software or familiarity with PM software is a plus
Ability to remain calm and collected in high-stress situations
Strong organization and follow-through; able to manage many conversations at once without dropping any
Flexible availability and a team-first attitude
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Strong computer skills: excel for record keeping and auditing, typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Location: Amsterdam
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
As the Sales Engineering Manager for Northern Europe, you will lead a team of sales engineers from our hub in Amsterdam, working with our customers across DACH and Benelux. You'll help build and shape the team, grow the people in it and make sure our customers get the technical partnership they need to build and run great agents in production. This is an opportunity to have outsized impact at a company shaping the future of AI-powered software.
DEs work alongside our sales team to help our prospects and customers build reliable, scalable agents for their business using our suite of products: LangChain, LangGraph, Deep Agents and LangSmith. The team focuses on pre-sales efforts, but stays on accounts to not only close new business but also to make our customers wildly successful.
Your first job is your people. You will support great sales engineers, ramp them quickly, coach them through live customer work and build a team where they do the best work of their careers. You'll stay close enough to the technology and to our customers to be credible with both: unblocking your team on hard engagements and stepping in on the region's most important opportunities.
You will report to the Director of Deployed Engineering, EMEA and partner closely with LangChain's sales leaders covering DACH and Benelux, with shared ownership of regional outcomes.
This role is mostly people leadership, with real customer engagement and revenue accountability alongside it. As part of the EMEA deployed engineering leadership team, you'll also bring what you learn back into the playbooks, processes and standards we use globally.
WHAT YOU'LL DO:
- Grow the DACH/Benelux DE team: support recruiting, interviewing and closing candidates as the team grows and raise the bar with every hire.
- Onboard and ramp new DEs quickly, with a clear definition of what "ramped" looks like and the support to get each person there.
- Coach your team through live customer work: join calls, review architectures and proofs of value to provide direct, specific feedback that makes people better.
- Own performance management: set clear expectations, recognise great work and address underperformance early and fairly.
- Run the team's operating rhythm: account coverage, capacity and load balancing, deal and engagement reviews and the regional cadence with sales.
- Partner with sales leadership in DACH and the Benelux on account strategy, coverage and technical win plans, with shared accountability for revenue outcomes and customer success.
- Bring regional insight to the global DE team: what's working with customers in the region, product feedback and contributions to shared playbooks.
- Develop future leaders, growing the senior DEs who will lead the next teams in the region.
HOW TO BE SUCCESSFUL IN THE ROLE:
- 7+ years of experience in sales engineering, solutions architecture, engineering, or similar customer-facing technical roles at a dev tools, AI, or infrastructure company.
- 2+ years managing customer-facing engineers, including hiring, coaching and performance management.
- A track record of developing people: engineers you hired and grew who went on to bigger scope or roles.
- Technical credibility with your team and your customers: you're not a stranger to Python, and are well-versed in software engineering, platform engineering and solutions architecture. Hands-on experience building with LLMs or agents is a strong plus.
- Experience working with or selling to developers and engineering-led buyers and an understanding of how enterprises in the region evaluate and buy (procurement, data protection, hosting and sovereignty requirements).
- Exceptional communication and technical storytelling skills, with the ability to simplify complex concepts for customers and coach others to do the same.
- A bias for action, comfort with ambiguity and a consistently high bar for excellence.
- Fluent English; German strongly preferred.
- Must be available to work in Amsterdam, with regular travel across the region.
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York City Office
Workplace: Hybrid
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As an Implementation Engineer, you’ll build, test, and support automation solutions for Tennr’s most complex customers: large-scale health systems, national provider groups, and strategic partners. This is a hands-on, highly technical, customer-facing role that demands strong judgment, quality discipline, and the ability to deliver on committed timelines.
You’ll work alongside an Embedded Solutions Engineer who owns solution design, while you own the build, the testing, and the health of the account after go-live. You’ll pressure test designs before you build them, ship work that holds up under real operational load, and keep multiple build threads moving at once.
This role sits within Embedded Solutions and works directly with Solutions Engineers, Account Partners, Product, and Engineering.
RESPONSIBILITIES
- Build, test, and optimize customer workflows on Tennr’s platform against the Solutions Engineer’s architecture
- Pressure test designs up front and flag logic gaps, edge cases, and downstream effects with a proposed fix
- Run multiple concurrent build threads while keeping timelines and status clear for internal stakeholders
- Test your own work end to end, including edge cases and failure scenarios, and prevent regressions on live enterprise deployments where a bug has immediate operational impact
- Own post-go-live support for your accounts, handling customer communication and issue resolution
- Stay with the customer past go-live to build on top of the core workflows, expand automation into new areas, and evolve the build as their business changes
- Write well-scoped product tickets and collaborate with Product and Engineering to improve the platform
- Work in an agile cadence (sprints, grooming, estimation) and give an accurate forward read on capacity and at-risk dates
QUALIFICATIONS
- 3+ years building, testing, and deploying software integrations for external, enterprise customers
- A degree in Computer Science, Engineering, Data Science, Information Systems, or Industrial/Operations Engineering is preferred. Equivalent experience is welcome
- Comfortable working directly in code across APIs, data workflows, and system integrations, and able to debug your way through an unfamiliar system
- Fluency with agentic and AI-assisted workflows
- Strong QA discipline: you test your own work thoroughly and catch issues at build time
- Clear communicator with customers and internal teams
- Experience running work in an agile cadence (sprints, grooming, estimation)
- Able to manage several concurrent workstreams and own a date
- Comfortable with ambiguity and fast-paced, high-ownership environments
- Based in New York City area (or open to re-location) and able to work on-site 4 days/week
NICE TO HAVES
- Experience with healthcare systems and data, such as EHR integrations, HL7/FHIR, revenue cycle, or referral and authorization workflows
- Experience with enterprise go-lives
- Advanced fluency with agentic and AI-assisted development. Coding agents are a core part of how you work, you know how to scope and direct them through non-trivial builds, and you can spot when the output is wrong before it ships
- Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., Workato, UiPath)
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
We are seeking an experienced and driven Area Sales Director to join our growing US sales organization. Each Area Sales Director owns a portfolio of approximately 20-30 enterprise accounts within our CPG business unit.
Provide technical support to employees and end users through email, phone, and remote support tools. Troubleshoot hardware, software, network, and operating system issues.
УдалённоmiddleСША; Candidates from eligible locations across the United States can apply; Ability to support users across different time zones may be required; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
Provide technical support to employees and end users through phone, email, chat, and ticketing systems.
УдалённоmiddleСША; Candidates from eligible locations across the United States are encouraged to apply; Availability to support different US time zones may be required; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
•Analyze product requirements based upon customers’ needs and engineering standpoint; •Communicate with development and management teams to help them develop features and find potential weaknesses;
Location: United States
At Reltio®, an SAP company, we believe data should fuel success in the enterprise AI era. Our context intelligence solution turns fragmented data into trusted, connected context so AI agents and systems can act with expert-level judgment at the scale of your business. Our open-by-design SaaS solution harmonizes, unifies, and enriches structured and unstructured information, giving organizations 360-degree views of core data in milliseconds to any application, user, or AI agent. Trusted by the world’s largest enterprises across life sciences, financial services, healthcare, and technology, Reltio helps organizations fuel frictionless operations, drive innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The successful Territory Account Executive is highly energetic, proactive, competitively driven, and achievement-oriented. Territory Account Executives combine a strong foundation in technology and business-to-business sales with a hunger to grow into full-cycle enterprise sellers. Working within an assigned North America territory and as part of a regional sales team, Territory Account Executives drive expansion revenue within existing accounts and close net-new business generally under $150K in ARR, while building the skills and track record needed to advance into a broader Account Executive role.
Job Duties and Responsibilities:
Meet or exceed an annual quota of estimated $800K-$1M in ARR by driving expansion revenue within an assigned base of existing customers and closing net-new business generally under $150K in ARR within an assigned North America territory.
Apply the Reltio Sales Methodology, MEDDPICC: Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champions, and Competition.
Build consultative relationships with stakeholders, influencers, and decision-makers within existing accounts and new prospects to uncover expansion and net-new opportunities.
Manage all sales activity within your territory, including opportunity development, account planning, pipeline management, and accurate forecasting in Salesforce.
Partner with your Regional VP and regional sales team, including senior Account Executives, Sales Engineers, and Customer Success, to develop account strategy and escalate or hand off opportunities that exceed territory scope.
Participate in the development and delivery of compelling value propositions and product demonstrations.
Identify expansion opportunities within existing accounts by understanding customer use cases, business drivers, and renewal timelines.
Use Salesforce to manage clients, prospects, partners, and business processes.
Negotiate pricing and contractual agreements to close the sale.
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor's degree or equivalent practical experience.
1-3 years of business-to-business sales experience (technology or SaaS sales preferred); prior sales development (SDR/BDR) or account management experience is a plus.
Demonstrated ability or aptitude for managing a territory, including account planning and pipeline prioritization across existing and net-new accounts.
Familiarity with sales methodologies such as MEDDPICC or similar frameworks (formal training provided).
Experience or strong aptitude for managing a full sales cycle, from prospecting through negotiation and close.
Experience with CRM tools (Salesforce preferred).
Exposure to or interest in selling Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), or other cloud-based platforms.
Track record of meeting or exceeding goals or quotas in prior sales, sales development, or customer-facing roles.
Excellent verbal and written communication skills.
Strong personal productivity computer skills, including Google Applications, Salesforce, Microsoft Word, PowerPoint, and Excel.
Highly coachable, competitive, and resilient, with a strong desire to grow into a senior sales role.
Willingness and ability to travel domestically as needed (estimated to be 25%).
Must be based in North America.
Skills That Are Nice to Have:
Cloud Selling Certifications
Industry experience in HLS, FNS, Life Sciences, or B2B2C
Experience working in an ABX Framework
Prior quota-carrying experience in a defined territory, SMB, or commercial segment
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$71,200
—
$121,600 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Ukraine
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Responsibilities/tasks
Design visually compelling static and animated graphics across marketing campaigns, product experiences, and medical education.
Collaborate with cross-functional teams (UA, product, content, medical, social) to conceptualize and execute visual assets that drive engagement and understanding.
Translate complex health and scientific topics into easy-to-digest illustrations and infographics.
Utilize insights from user research, experimentation (e.g., A/B testing), and analytics to refine design outputs for effectiveness.
Ensure that all creative output aligns with accessibility standards and inclusive design principles.
Stay up to date with design trends, tools (including AI), and innovation relevant to health communication.
Present creative concepts clearly to stakeholders, incorporating feedback while maintaining strong design rationale.
Produce basic to mid level animations / video edits to compliment static concept production (a plus)
Key results/objectives
Elevate the quality, clarity, and brand consistency of visual design across marketing.
Improve user comprehension and engagement through effective storytelling and design craft.
Support cross-functional teams with design solutions that influence campaign outcomes and product metrics.
Qualifications
Basic Qualifications:
3+ years of experience in graphic design, with significant experience in digital or app-based contexts.
Advanced proficiency in Figma, Adobe Illustrator, and Photoshop; working knowledge of After Effects.
Strong portfolio demonstrating visually engaging designs across channels (ads, app, social).
Understanding of design for impact — from A/B tested assets to inclusive UI/UX visuals.
Experience collaborating with content, product, and growth teams in a high-velocity environment.
Excellent English communication and storytelling skills, both visual and verbal.
Attention to detail and ability to manage multiple design tasks in parallel.
Preferred Qualifications:
Experience mentoring or onboarding designers, setting visual quality standards.
Background in health, education, or behavior-change-related design.
Comfort working with AI-assisted creative tools (e.g., ChatGPT, Midjourney, Runway, Adobe Firefly).
Familiarity with motion and video editing software (a plus)
Starting Salary from 3400 EUR based on experience
#LI-Remote
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Poland
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Responsibilities/tasks
Design visually compelling static and animated graphics across marketing campaigns, product experiences, and medical education.
Collaborate with cross-functional teams (UA, product, content, medical, social) to conceptualize and execute visual assets that drive engagement and understanding.
Translate complex health and scientific topics into easy-to-digest illustrations and infographics.
Utilize insights from user research, experimentation (e.g., A/B testing), and analytics to refine design outputs for effectiveness.
Ensure that all creative output aligns with accessibility standards and inclusive design principles.
Stay up to date with design trends, tools (including AI), and innovation relevant to health communication.
Present creative concepts clearly to stakeholders, incorporating feedback while maintaining strong design rationale.
Produce basic to mid level animations / video edits to compliment static concept production (a plus)
Key results/objectives
Elevate the quality, clarity, and brand consistency of visual design across marketing.
Improve user comprehension and engagement through effective storytelling and design craft.
Support cross-functional teams with design solutions that influence campaign outcomes and product metrics.
Qualifications
Basic Qualifications:
3+ years of experience in graphic design, with significant experience in digital or app-based contexts.
Advanced proficiency in Figma, Adobe Illustrator, and Photoshop; working knowledge of After Effects.
Strong portfolio demonstrating visually engaging designs across channels (ads, app, social).
Understanding of design for impact — from A/B tested assets to inclusive UI/UX visuals.
Experience collaborating with content, product, and growth teams in a high-velocity environment.
Excellent English communication and storytelling skills, both visual and verbal.
Attention to detail and ability to manage multiple design tasks in parallel.
Preferred Qualifications:
Experience mentoring or onboarding designers, setting visual quality standards.
Background in health, education, or behavior-change-related design.
Comfort working with AI-assisted creative tools (e.g., ChatGPT, Midjourney, Runway, Adobe Firefly).
Familiarity with motion and video editing software (a plus)
Starting Salary from 3400 EUR based on experience
#LI-Remote
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Vilnius
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Responsibilities/tasks
Design visually compelling static and animated graphics across marketing campaigns, product experiences, and medical education.
Collaborate with cross-functional teams (UA, product, content, medical, social) to conceptualize and execute visual assets that drive engagement and understanding.
Translate complex health and scientific topics into easy-to-digest illustrations and infographics.
Utilize insights from user research, experimentation (e.g., A/B testing), and analytics to refine design outputs for effectiveness.
Ensure that all creative output aligns with accessibility standards and inclusive design principles.
Stay up to date with design trends, tools (including AI), and innovation relevant to health communication.
Present creative concepts clearly to stakeholders, incorporating feedback while maintaining strong design rationale.
Produce basic to mid level animations / video edits to compliment static concept production (a plus)
Key results/objectives
Elevate the quality, clarity, and brand consistency of visual design across marketing.
Improve user comprehension and engagement through effective storytelling and design craft.
Support cross-functional teams with design solutions that influence campaign outcomes and product metrics.
Qualifications
Basic Qualifications:
3+ years of experience in graphic design, with significant experience in digital or app-based contexts.
Advanced proficiency in Figma, Adobe Illustrator, and Photoshop; working knowledge of After Effects.
Strong portfolio demonstrating visually engaging designs across channels (ads, app, social).
Understanding of design for impact — from A/B tested assets to inclusive UI/UX visuals.
Experience collaborating with content, product, and growth teams in a high-velocity environment.
Excellent English communication and storytelling skills, both visual and verbal.
Attention to detail and ability to manage multiple design tasks in parallel.
Preferred Qualifications:
Experience mentoring or onboarding designers, setting visual quality standards.
Background in health, education, or behavior-change-related design.
Comfort working with AI-assisted creative tools (e.g., ChatGPT, Midjourney, Runway, Adobe Firefly).
Familiarity with motion and video editing software (a plus)
Starting Salary from 3400 EUR based on experience
#LI-Hybrid
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11597 CS1 Patient Onboarding Agent (Customer Support)
Independent Contractor – CPT-11597 CS1 Patient Onboarding Agent (Customer Support)/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company helps patients across the United States diagnose and treat obstructive sleep apnea with at-home sleep tests and custom oral appliances. We are seeking a detail-oriented, empathetic, and tech-savvy CS1 Agent to guide patients through our onboarding journey, from purchase through manufacturing readiness, so every patient has a consistent, high-quality experience. The ideal candidate is highly organized, calm under pressure, and comfortable managing a large patient caseload across phone, SMS, and email. Experience in customer support, de-escalation, and meeting response-time SLAs is strongly preferred.
This is a long-term, ongoing opportunity with an ASAP start date.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
• Own each patient's onboarding journey from purchase through telehealth scheduling, impression kit delivery and return, and handoff to manufacturing.
• Manage a personal caseload of 100+ patients at different stages of the funnel, keeping work organized and prioritized every day.
• Respond to inbound patient messages by phone, SMS, and email within team SLAs, and make proactive outreach to keep patients moving forward.
• Serve as the patient's main point of contact, coordinating with insurance, clinical, sales, and manufacturing teams to resolve issues and prevent delays.
• Guide patients through completing and returning their impression kits and follow up on kits that are outstanding or need to be redone.
• Handle cancellation, refund, and billing concerns with empathy, using approved de-escalation scripts and escalating per the team's handoff process.
• Route clinical or medical questions to the clinical team. CS1 Agents do not provide medical advice.
• Document every patient interaction accurately and promptly in Salesforce.• Protect patient privacy and handle protected health information (PHI) in line with HIPAA.
• Share patient feedback and process gaps with leadership to help improve team SOPs.
● Proactively contact patients by phone immediately after purchase, particularly when they appear confused about the transaction or do not understand that they have purchased the treatment device, to clarify what occurred and explain the next steps.
● Offer direct phone calls or video meetings when patients need more personalized assistance or when text and email communication are insufficient to resolve their concerns.
● Provide clear, patient-friendly explanations of the onboarding process and guide patients through unfamiliar or confusing steps to ensure they understand what is required of them.
● Conduct proactive follow-ups with patients who have received their impression kits but have not completed or returned them, identifying potential barriers and providing step-by-step assistance as needed.
● Investigate patient concerns by reviewing relevant records and available supporting documentation before providing explanations or communicating resolutions.
● Take ownership of escalated patient concerns by acknowledging frustrations, gathering relevant information, and providing appropriate assistance or coordinating the necessary next steps.
● Identify recurring patient concerns, common call and email inquiries, and areas of confusion, and share these findings with leadership to support updates to team procedures and patient communication guidelines.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
• 1+ years of customer support, patient support, or call center experience; healthcare, telehealth, or e-commerce experience is a plus.
• Proven de-escalation skills, including handling cancellation and refund conversations.
• Ability to manage a high-volume caseload with strong organization and time management.
• Excellent written English and neutral spoken English.
• Strong attention to detail and accurate documentation habits.
• Empathetic, patient-first communication style.
• Ability to work independently while coordinating effectively with cross-functional teams.
• Familiarity with HIPAA or experience handling sensitive personal information preferred.
• High school diploma or equivalent required; bachelor's degree preferred.
SOFTWARE & APPLICATIONS
• Salesforce (CRM)
• Microsoft Teams
• Microsoft Outlook
• Microsoft Excel• Microsoft SharePoint
• Microsoft Word
• Cloud-based phone and SMS tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST
training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST
Daily Working Time: 9:00 AM – 6:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week per VA
Daily Working Time: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST
training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST
REPORTING TO/POC: To Be Determined
Number of VAs: 3
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral / Level A
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Uniontown, OH
Associate Project Manager - Power Foundations
Power Foundations | Transmission Foundations | Substation Foundations | Heavy Civil Construction
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 80% Travel Required
Build the Foundation for Critical Power Infrastructure
Reliable power infrastructure starts with a strong foundation. From transmission lines and substations to renewable energy facilities and power delivery systems, power foundations are a critical component of the infrastructure that keeps communities and industries connected.
As an
Associate Project Manager - Power Foundations
, you'll support the successful delivery of complex foundation construction projects while working alongside experienced Project Managers, Construction Managers, Superintendents, engineers, and field teams. This role is ideal for individuals looking to accelerate their construction management career while gaining exposure to project execution, cost management, scheduling, procurement, field operations, and customer relationships.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Associate Project Manager - Power Foundations
, you will support the overall planning, coordination, and execution of power foundation construction projects across North America. Working under the guidance of Project Managers and Operations leadership, you will assist with project administration, scheduling, forecasting, procurement, subcontractor coordination, reporting, customer communications, and field support.
You'll gain hands-on experience supporting projects involving transmission structure foundations, substation foundations, drilled shafts, spread footings, micropiles, ground improvement, and other foundation systems that support critical power infrastructure.
Success requires strong organizational skills, attention to detail, a willingness to learn, and the ability to work effectively with both office and field teams.
Key Responsibilities
Support Project Managers in the execution of power foundation construction projects.
Assist with project planning, scheduling, forecasting, procurement, and resource coordination activities.
Track project costs, production quantities, budgets, and progress against project goals.
Coordinate with Construction Managers, Superintendents, field personnel, subcontractors, and suppliers.
Support customer communications, reporting, documentation, and project meeting preparation.
Maintain a strong focus on safety, quality, productivity, and customer satisfaction.
What You'll Do
Assist in managing power foundation projects from award through closeout.
Support projects involving:
Transmission structure foundations
Transmission line foundations
Substation foundations
Drilled shaft foundations
Spread footings
Micropiles
Ground improvement systems
Heavy civil foundation construction
Assist with project schedules, cost tracking, forecasting, and financial reporting.
Support procurement and material coordination activities.
Review drawings, specifications, contracts, and project documentation.
Track production quantities, schedule progress, change orders, and project performance.
Coordinate subcontractors, suppliers, and field operations to support project objectives.
Participate in customer meetings, project reviews, and internal planning sessions.
Support project turnover, closeout documentation, and final reporting requirements.
Travel to active project sites to support project execution and gain field experience.
Why Michels Power, Inc.?
We help build and maintain the infrastructure that powers communities and industries across North America.
We execute challenging projects involving transmission, distribution, substations, renewable energy, and foundation construction.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer outstanding opportunities for advancement into Project Management and Operations leadership positions.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical and operational challenges.
You thrive in both office and field environments.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Civil Engineering, Construction Engineering, Engineering, Project Management, Business, or a related field, or an equivalent combination of education and experience.
1-5 years of construction, project engineering, field engineering, estimating, project coordination, or project management experience preferred.
Experience supporting heavy civil, foundation, utility, energy, transmission, substation, renewable energy, or infrastructure projects is preferred.
Strong interest in developing a career in project management and construction operations.
Understanding of construction plans, specifications, schedules, and project documentation.
Strong organizational, communication, analytical, and problem-solving skills.
Ability to effectively communicate and collaborate with field and office personnel.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, HCSS, Procore, AutoCAD, or other construction management software is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
80%
and support long-term onsite project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote or Mississauga
Workplace: remote
Job Title:
Sr. Product Manager - Senior Living
Location:
Canada – Remote /
Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles:
If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them.
You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.
If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here.
Position Summary:
The Sr. Product Manager - Senior Living position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action.
This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living.
Key Responsibilities:
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
Identify, communicate, and bring the right people together to manage risks timely and effectively.
Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
Understand the broader product portfolio and how solutions work together to create value for customers.
Participate in industry events, and lead customer and partner facing engagements as a product expert.
Understand competitive landscape.
Inspire, energize, and motivate cross-functional teams.
Required Skills & Qualifications:
Bachelor’s Degree in business, computer science, or computer engineering.
5+ years of Software Product Management experience.
Experience working in healthcare technology is a plus.
Experience working with Cloud - Azure hosted environments.
Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices.
Experience managing SaaS products.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$121,400 - $151,700
+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: United States; Denver; Chicago; Seattle; Austin; New York; San Francisco
Workplace: Remote
ClickHouse is an open-source company building the fastest and most resource-efficient real-time data platform. Our documentation is a core part of how users learn, adopt, and succeed with ClickHouse.
Our Docs team is deeply technical, independently able to use our products, read source code, test behavior, and write accurate, high-quality documentation from scratch. The team also enables contributions from across the organization and open-source community, ensuring the documentation remains consistent, discoverable, and trustworthy.
Beyond the content, the Docs team owns the documentation infrastructure as a critical, production-facing service. Its availability, performance, and reliability directly affect our users' ability to work with ClickHouse. The team is responsible for building, operating, and continuously improving this experience.
We're looking for a Documentation Engineering Manager to lead this work. This is a hands-on player-coach role for someone who can lead a small, highly technical team while contributing directly to both technical documentation and the engineering of the documentation website and its supporting infrastructure.
WHAT YOU’LL DO
- Lead the execution, development, and prioritization of the Docs Engineering team while remaining hands-on in both technical writing and engineering.
- Own the reliability, availability, performance, and technical evolution of the ClickHouse documentation website, treating it as a critical part of the product experience.
- Research, develop, and write technical documentation directly, including independently understanding product functionality through source code, experimentation, testing, and collaboration with Engineering and Product, rather than relying on others to provide initial drafts.
- Define and execute documentation strategy in partnership with Engineering, Product, Product Marketing, Learning, Support, Growth, and the open-source community.
- Improve docs-as-code contribution workflows so that engineers, product managers, the Docs team, and external contributors can create and maintain excellent documentation efficiently.
- Review documentation pull requests, triage issues, unblock contributors, and directly author or substantially improve high-impact content.
- Build and maintain the documentation site's infrastructure, publishing systems, automation, CI workflows, monitoring, and quality checks.
- Establish organization-wide workflows, safeguards, and quality standards for documentation generated or maintained with AI agents.
- Work directly with teams across ClickHouse to understand their needs, translate them into practical documentation processes, coach authors, and resolve competing priorities.
- Ensure documentation remains accurate, comprehensive, discoverable, and aligned with the pace of product development.
- Make documentation a driver of product adoption and growth, helping users discover ClickHouse, get started quickly, and convert into active users through an intuitive, frictionless documentation experience.
WHAT WE’RE LOOKING FOR
- Prior experience managing and developing a technical team.
- A hands-on leader who is comfortable moving between people management, technical writing, software engineering, process design, and day-to-day execution.
- Strong technical writing skills and experience independently producing documentation for complex software products, including the ability to investigate functionality, read and understand source code, validate product behavior, and translate findings into clear, accurate documentation for developers.
- Experience building, maintaining, and operating production websites, with a strong understanding of reliability, availability, performance, monitoring, and operational best practices.
- Strong experience with documentation-as-code workflows and modern software-development practices.
- Comfort working with Astro, TypeScript/JavaScript, GitHub Actions, pull-request workflows, and CI pipelines.
- Experience designing or operating content quality systems, automation, and contributor workflows at scale.
- Experience working productively with coding agents and a thoughtful point of view on applying AI to documentation without sacrificing accuracy, consistency, or trust.
- Excellent cross-functional communication skills and the ability to draw out requirements, influence technical and product partners, set clear standards, and make progress in ambiguous situations.
- Comfort operating in a fast-paced, high-expectation environment.
NICE TO HAVE
- Experience with ClickHouse or similar database technologies.
- Experience contributing to or maintaining an open-source project.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
seniorCanada - Remote; United States - Remote
УдалённоВеликобритания; This role is open to candidates based in Europe, with London preferred
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