Вакансии

Задачи: — разрабатывать и оптимизировать SQL-запросы, процедуры, функции, триггеры, views; — работать со структурой БД, индексами и миграциями; — анализировать execution plans, находить блокировки, deadlock и проблемы производительности; — контролировать изменения БД в Test и Production; — мониторить состояние и нагрузку БД; — заниматься backup/restore, репликацией и отказоустойчивостью; — участвовать в расследовании Production-инцидентов; — взаимодействовать с разработчиками, DevOps и QA. Требования: — опыт работы DBA / Database Engineer / SQL Developer; — уверенный SQL; — хорошее понимание реляционных БД; — опыт оптимизации запросов и анализа execution plans; — понимание индексов, транзакций, locking и deadlock; — опыт работы с Production-БД; — понимание backup/restore, репликации и High Availability; — Git и версионирование SQL-кода. Будет плюсом опыт в FinTech, банках или платежных системах, а также работа с высоконагруженными БД. Условия: — официальное трудоустройство по ТК РК; — понятный онбординг и поддержка на старте; — обучение и развитие за счёт компании; — частичная компенсация занятий спортом; — корпоративные активности и мероприятия; — работа в офисе в Караганде или удалённо по всему Казахстану.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products. Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it. You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here. WHAT YOU'LL DO - Own detection and response end to end: what we log, what we alert on, how we triage and how we recover - Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume - Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read - Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit - Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls - Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one - Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find - Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team - Participate in an on-call rotation for security incidents WHAT YOU'LL NEED - Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward - Experience building and tuning detections in a modern SIEM, ideally managed as code - Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs - Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools - Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity - Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job - Judgment about what to alert on, what to automate and when to wake someone up EVEN BETTER IF YOU HAVE - Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets - Experience building detections or guardrails for AI agents, LLM tooling or MCP servers - Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody - Published open source detection content Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Kundl, Austria D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First and second level technical support – calls/tickets/user interaction Provide prompt responses to IT related questions from end-users Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests) Create, maintain, utilize knowledge articles Provide IT onboarding trainings to new starters Contribute to continuous improvement initiatives Requirements Language skills: fluent German and English, other languages are a plus 5+ years of experience in a similar role Strong problem solving/analytical abilities Excellent communication skills and customer orientation Attention to detail and ability to multi-task, handling multiple stakeholders Ability to prioritize and willingness to work self-sufficiently and well organized Team player and supportive personality Experience in regulated IT environments is a plus (e.g. GxP) All candidates must provide a Criminal record not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits A minimum salary of EUR 43,078 gross per annum (depending on your skills and experience) Is IT in your DNA?

Задачи: — Разработка и поддержка системы доставки и конфигурирования ПО; — Создание схем релизов, версионирования ПО; — Настройка и развитие мониторинга сервисов и инфраструктуры; — Внедрение и развитие систем обеспечивающих кибербезопасность; — Расследование инцидентов, связанных с отказами инфраструктуры. Требования: — Понимание OS Linux на уровне системного администратора; — Знание Python, Bash, SSH, Git, Docker, Gitlab, Gitlab CI, Ansible; — Опыт работы с системой мониторинга prometheus (или Victoria Metrics); — Знание сетевого стека: протоколы TCP/IP, статическая маршрутизация, DNS, DHCP, VLAN, VPN и межсетевых экранов (Firewall); — Навык и готовность работы с оборудованием; — Опыт работы Nginx. Будет плюсом: — Опыт работы с маршрутизаторами mikrotik; — Опыт Yocto Project; — Опыт работы с PXE; — OpenTelemetry; — Понимание PKI.

О компании: Мы ООО «Датаномика», собираем инженерные команды под задачи крупного бизнеса. 6+ лет на рынке, 160+ инженеров в штате, 45+ реализованных проектов в финсекторе, телекоме и ретейле. Развиваем шесть направлений экспертизы: высоконагруженные банковские системы, хранилища данных (DWH), генеративный ИИ, комплаенс-системы, кибербезопасность и импортозамещение софта. Аккредитованная ИТ-компания. О вакансии: Сейчас у нас открыта вакансия DevOps на проект в крупный Российский банк. О команде: Команда подразделения Комплаенс занимается задачей выявления конфликтов интересов у сотрудников Банка в кредитных сделках. Задачи: — Реализация новых типологий проверок на конфликты интересов участников команды сделки в существующем сервисе. — Интеграция со смежными командами для получения новых данных. — Проектировать Jenkins-пайплайны, shared библиотеки. — Настраивать RBAC, NetworkPolicies, HPA/VPA в Kubernetes. — Писать и поддерживать Helm-чарты для сервисов команды. — Разбираться в Istio: VirtualService, DestinationRule, mTLS, telemetry. — Писать Dockerfile под конкретное приложение. Требования: — Опыт работы DevOps от 3 лет. — Высшее техническое образование. — Знания Linux. — Опыт работы с Git: Merge strategies (rebase vs merge), Git-flow, Code review через merge request. — Опыт работы с CI/CD: пайплайны Jenkins, Shared libraries в Jenkins (Groovy-код), параметризованные сборки, conditional stages. — Опыт работы с Kubernetes: RBAC (роли, ролевые биндинги, ServiceAccount), NetworkPolicies (изоляция pod-трафика), HPA/VPA (автоскейлинг по метрикам). — Опыт работы с Istio: VirtualService (маршрутизация трафика), DestinationRule (политики подключения: circuit breaker, outlier detection), mTLS (включение/отключение, STRICT vs PERMISSIVE mode), Telemetry (access logs, трассировка через Jaeger/Zipkin). — Опыт работы с Docker: Multistage build (разделение build и runtime, опционально), слои (порядок COPY vs RUN для кэша). Условия: — Гибридный или удаленный формат работы. — Работа в аккредитованной ИТ-компании. — Проекты в крупнейших банках и корпорациях с реальной нагрузкой и масштабом (mission-critical системы, высоконагруженная обработка данных). — Регулярное обучение и профильные конференции за счёт компании, современное оборудование. — Официальная «белая» зарплата, оформление с первого рабочего дня, полное соблюдение ТК РФ. — Интересные амбициозные задачи с достижимым результатом.

Задачи: — разработка, поддержка и оптимизация CI/CD конвейера для ускорения и повышения надежности процессов разработки и поставки ПО — создание и поддержка инфраструктурного кода: написание и модернизация Helm-чартов, работа с Kustomize — администрирование и поддержка тестовых сред, обеспечение их стабильности, доступности и соответствия требованиям — настройка и развитие систем мониторинга и логирования для кластеров OpenShift/K8s и VM — автоматизация рутинных операций и решение нестандартных задач для повышения эффективности работы команды разработки — освоение, интеграция и поддержка новых программных продуктов и технологий в инфраструктуре банка — выполнение требований внутренних регуляторов в части DevSecOps. Требования: — высшее образование — опыт работы на позиции DevOps\SRE-инженера от 2 лет — понимание методологии DevOps, принципов CI/CD и полного жизненного цикла ПО (разработка, тестирование, интеграция, развертывание, мониторинг) — практический опыт работы с СУБД (PostgreSQL), включая написание SQL-запросов и понимание административных задач — навыки работы с ключевыми инструментами DevOps-стека: Jenkins, Ansible, Git, Nexus, Docker, K8s, Service Mesh, Bash/Python/Groovy, Sonar, ArgoCD, ELK, Prometheus\Grafana — опыт прикладного применения AI-ассистентов (GitHub Copilot, Amazon CodeWhisperer и т.п.) для ускорения разработки IaC, анализа логов, генерации документации. Условия: — офис рядом с метро Кутузовская — формат работы гибридный — ежегодный пересмотр зарплаты и годовая премия — корпоративный спортзал и зоны отдыха — подписка Прайм с возможностью совместного использования на трёх близких — более 400 образовательных программ СберУниверситета для профессионального и карьерного развития — гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ — расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа — вознаграждение за рекомендацию друзей в команду Сбера.

Задачи: — Автоматизировать процессы развертывания (CI/CD) — Обеспечивать деплой сервисов и поддержку dev, prod-среды — Настраивать и поддерживать мониторинг (Prometheus, Grafana) — Администрировать linux сервера — Обеспечивать бесперебойную работу сервисов и их высокую доступность — Решать возникающие инциденты, участвовать в их разборе и предотвращении — Оптимизировать инфраструктуру, масштабировать системы и балансировать нагрузку — Документировать процессы и участвовать в развитии инфраструктуры компании. Требования: — Опыт работы DevOps-инженером от 5 лет в проектах веб-разработки и высоконагруженных веб-приложений — Уверенные знания Linux и сетей — Опыт организации и сопровождения CI/CD — Уверенные знания Nginx и HAProxy — Опыт сопровождения Kubernetes в продуктивных средах — Опыт работы с Docker (Docker Compose, Dockerfile) — Опыт работы с Ansible — Опыт работы со стеком управления логами: Elasticsearch / OpenSearch, Logstash, Kibana / OpenSearch Dashboards — Понимание сетевых протоколов (TCP/IP, HTTP/HTTPS, DNS, SSH; основы маршрутизации) — Опыт работы с Prometheus и Grafana — Знание PHP: понимание принципов работы PHP-приложений, PHP-FPM, конфигурации PHP и диагностики проблем производительности — Опыт работы с MySQL: базовое знание SQL запросов — Навыки написания скриптов (Bash, Python) — Опыт работы с Helm, включая создание Helm Charts — Опыт работы с Apache Kafka — Будет плюсом: Опыт работы с RabbitMQ, ClickHouse, Sonatype Nexus Repository, Argo CD и OpenTelemetry. Условия: — Официальное трудоустройство в аккредитованную IT компанию — Комфортный офис центре Москвы (возможен гибридный/удаленный формат работы) — Участие в масштабных проектах с современным стеком технологий — Привлекательную заработную плату, соответствующую скиллам и экспертизе — Поддержку на период адаптации и демократичное общение с руководителями, которые поощряют твою инициативу — Программу медицинской поддержки сотрудников (после прохождения испытательного срока) — Корпоративную технику — Профессиональное развитие вместе с компанией: курсы, сертификации, конференции — Программу лояльности для сотрудников - специальные условия на заказ на сервисе Здравсити

Задачи: — Ведение документооборота; — Администрирование сети; — Участие в реализации проектов ПТК АСУ ТП и контроль за их выполнением; — Подготовка оборудования ПТК АСУ ТП к работе и ввод его в эксплуатацию; — Техническое обслуживание АРМ и периферийных устройств, проведение их профилактического и текущего ремонта; — Контроль состояния оборудования АСУ и работы программного обеспечения; — Обеспечение бесперебойной работы программного обеспечения как на отдельных ПК, так и в сети в целом. Требования: — Наличие высшего технического образования; — Опыт работы с сетевым оборудованием: навыки настройки и обслуживания устройств Cisco, Juniper, Eltex или аналогов; — Уверенное владение ОС Windows и Linux на уровне администратора; — Уверенное владение ПК и офисными программами: MS Outlook, Excel, Visio, Р7-Офис; — Знание сетевых технологий: понимание модели TCP/IP, сетевых протоколов (TCP, UDP, ICMP, HTTP/HTTPS, DNS, DHCP, SSH, SNMP), принципов маршрутизации и коммутации; — Понимание сетевой безопасности: знание принципов работы межсетевых экранов, ACL, сегментирования сети (VLAN, подсети) и базовых практик защиты от распространенных атак; — Работа с IP-адресацией и подсетями: уверенное владение IPv4, умение рассчитывать подсети, маски и диапазоны адресов; — Соблюдение регламентов и информационной безопасности; — Понимание важности политик доступа; — Опыт работы со SCADA-системами «Текон», SPPA-T3000 (будет преимуществом). Условия: — Филиал: ТЭЦ-20; — Полное соблюдение ТК, белая зарплата с выплатами два раза в месяц, оплачиваемые больничные; — ДМС после 3 месяцев работы, расширенная программа «Высокие медицинские технологии»; — Страхование жизни сотрудников; — Выплаты и дополнительные дни отдыха при регистрации брака, рождении ребенка, в сложных обстоятельствах; — Питание в столовой на филиале, детский отдых и детский сад; — Для иногородних – найм жилья, проездной; — Обучение за счет компании во внешних учебных заведениях и в Учебном центре Мосэнерго; — Программа «Кадровый резерв» с поддержкой ментора для ускоренного карьерного роста; — Целевое обучение детям сотрудников в ведущих технических вузах и колледжах Москвы; — Корпоративные мероприятия, спортивные тренировки и соревнования (футбол, волейбол, бег, лыжи, хоккей); — График работы: 5/2 с 8:00 до 17:00, пятница до 15:45, выходные суббота и воскресенье.

Задачи: — Автоматизировать процессы сборки, поставки и развертывания компонентов продукта — Автоматизировать выдачу результатов продукта конечным потребителям, включая перевод текущих ручных процессов в автоматизированный формат — Настраивать и развивать CI/CD-процессы для нескольких взаимосвязанных компонентов — Автоматизировать поставку компонентов в витрины/целевые контуры — Оптимизировать процессы сборки и доставки продукта с учетом требований к надежности и скорости поставки — Участвовать в доработке и реализации технических требований, направленных на повышение надежности и критичности продукта — Поддерживать и развивать инфраструктурные решения, необходимые для стабильной работы продукта — Взаимодействовать с командами разработки, тестирования и эксплуатации для выстраивания эффективного процесса поставки Требования: — Опыт создания и администрирования кластеров Kubernetes — Опыт написания автоматизации на ansible и jenkins — Опыт администрирования Linux — Понимание принципов работы виртуализации/контейнеризации — Опыт в построении и поддержке отказоустойчивых систем — Знание работы современных сетей Будет плюсом: — Разработка/умение читать golang-код — Понимание REST API, gRPC, WebSocket, HTTP — Умение автоматизировать тесты — Опыт работы с VictoriaMetrics и Grafana — Опыт работы с Keycloak — Опыт работы с Hadoop, Ozone, Spark, Flink — Опыт администрирования СУБД PostgreSQL — Опыт отладки и профилирования приложений Условия: — Внутренние семинары, митапы, обучение новому — ДМС со стоматологией для сотрудников и скидка на покупку ДМС для ближайших членов семьи — Техника для комфортной работы — Сессии профессионального развития персонала с планом индивидуального развития каждого сотрудника

Задачи: — создавать и корректировать процессы автоматического разворачивания стендов — создавать и корректировать процессы установки релизов для автоматизированных систем — участвовать в процессах тестирования/внедрения новых релизов автоматизированных систем, приемо-сдаточных испытаниях и аварийных учениях — проводить технологические изменения, настраивать и поддерживать промышленные и тестовые среды — анализировать отклонения, решать и анализировать инциденты, возникающие при работе автоматизированных систем — анализировать ИТ-риски, планировать и проводить мероприятия по их компенсации или устранении. Требования: — опыт в сопровождении АС от 3 лет или devops 1 год — понимание архитектуры автоматизированных систем, принципов CI/CD — знание сетевых технологий — опыт работы с инструментами DevOps, системами мониторинга и логирования — опыт работы с OpenShift/Kubernetes — опыт с Kafka, helm, Git — опыт с SQL (PostgreSQL) — опыт создания AI-агентов и использования их в работе будет преимуществом — будет плюсом: опыт с AI агентами, ArgoCD, Graylog/ELK, CI/CD Условия: — срочный трудовой договор, декретная ставка — гибридный формат работы (1 день в офисе, Вавилова 19, м. Ленинский проспект) — годовой бонус и ежегодный пересмотр — расширенный ДМС с первого дня + стоматология и льготное страхование для семьи — корпоративный университет Сбера, внутренняя образовательная платформа, участие в IT-конференциях — офис на Ленинском проспекте с зонами отдыха и спортзалом — льготная ипотека в Сбере, корпоративная пенсионная программа, подписка СберПрайм с возможностью совместного использования на трёх близких, скидки от партнеров и сервисов группы компаний.

Задачи: — Проектирование, развёртывание и поддержка инфраструктуры для микросервисных приложений (on‑prem и/или облако); — Построение и развитие CI/CD-процессов (от сборки до доставки в production); — Контейнеризация и оркестрация сервисов (Docker, Kubernetes); — Настройка и поддержка систем мониторинга, логирования и алёртинга; — Обеспечение отказоустойчивости, масштабируемости и безопасности инфраструктуры; — Участие в архитектурных решениях по инфраструктуре совместно с разработчиками; — Автоматизация рутинных операций (infrastructure as code, скрипты, tooling); — Взаимодействие с командами разработки и бизнеса при запуске новых сервисов и релизов. Требования: — Опыт коммерческой работы DevOps/SRE/Infra‑инженером от 3–4 лет; — Уверенное владение Linux и сетевыми технологиями (TCP/IP, HTTP, DNS, SSL/TLS); — Опыт работы с контейнерами и оркестраторами: Docker, Kubernetes (k8s); — Опыт настройки и эксплуатации веб‑инфраструктуры: Nginx, балансировка нагрузки, reverse proxy; — Понимание и практика CI/CD (GitLab CI / Jenkins); — Опыт работы с реляционными и NoSQL БД (например, PostgreSQL, MongoDB, Redis); — Уверенная работа с Git, умение выстраивать процессы вокруг него; — Опыт работы с системами очередей/стриминга (RabbitMQ, Kafka или аналоги); — Умение писать скрипты для автоматизации (bash, Python или аналогичный язык). Будет плюсом: — Опыт работы с в области создания ИИ решений; — Опыт работы с публичными облаками; — Знание подходов trunk based development, feature toggles, blue‑green / canary deployments; — Опыт настройки инструментов мониторинга и логирования (Prometheus, Grafana, ELK/EFK и т.п.); — Базовые знания языков программирования (Python/Go) для написания сервисных утилит. Условия: — Официальное оформление по ТК РФ; — Конкурентоспособная "белая" зарплата + годовой бонус; — Удаленная работа на территории РФ; — Расширенный социальный пакет (ДМС (со стоматологией), льготы и компенсации предусмотренные коллективным договором для сотрудника и семьи, тренажерный зал с сауной в офисе и пр.); — Ежегодная индексация ЗП; — Оплачиваемые компанией курсы, обучение в академии Росатома, профессиональные подкасты, книги, вебинары и прочее; — Пятидневный режим работы.

Location: US PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale. What’s the job to be done? You will advise and handle support requests from customers and developers on the PlanetScale platform. You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows. You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials. You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements. You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale. These attributes best describe you. You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own. You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior. You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads. You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business. You can operate independently, but you know when to ask for help and how to bring the right people into an issue. You are highly organized and able to operate in ambiguous or changing situations. You are data-driven, team-oriented, and comfortable communicating across many audiences. You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements. What you will need. Experience supporting production applications, databases, developer tools, infrastructure, or other technical products. Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL. Strong debugging skills and the ability to reason through application and database behavior. Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues. Experience with common application frameworks, ORMs, database connectors, or application deployment patterns. Willingness to explore new languages, frameworks, tools, and customer environments as needed. Strong written and verbal communication skills. Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively. What else will help you be successful. Experience working in a remote organization. Experience with cloud platforms such as AWS, GCP, or Azure. Knowledge of monitoring, observability, and debugging tools. Experience helping build support processes, documentation systems, or teams from an early stage. Why PlanetScale. We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate! Total Compensation and Pay Transparency An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $150,000 - $200,000 USD

Задачи: — Предоставлять второй уровень поддержки для всех офисов и локальной команды в Лимассоле. — Администрировать GitLab, Google Cloud IAM и управлять запросами на доступ. — Автоматизировать повторяющиеся задачи и улучшать IT-процессы. — Обеспечивать соответствие и работу конечных устройств на macOS и Windows. — Администрировать Jira и Confluence, поддерживать интеграции и автоматизации. Требования: — Опыт работы в IT-поддержке/системном администрировании не менее 4 лет, из них минимум 2 года на втором уровне поддержки. — Опыт работы с Okta, Google Workspace, Jamf, Intune, GitLab и сетевыми технологиями. — Глубокие знания администрирования Jira и Confluence. — Свободное владение английским языком и отличные коммуникативные навыки. Желательно: — Знание русского языка. — Опыт работы с Fortinet, скриптингом и AI-инструментами в рабочих процессах поддержки. — Сертификат ITIL Foundation. Условия: — Конкурентная зарплата, бонусы и опционные программы (каждый сотрудник — партнер). — Официальное трудоустройство на Кипре с поддержкой визы для сотрудника и супруга. — Офис в Лимассоле с обеспечением питания и дружелюбной атмосферой. — Медицинская страховка (100% для сотрудника, 75% для семьи). — Доступ к матчам и мероприятиям футбольного клуба Aris Limassol. — Возможности для профессионального роста и корпоративные семейные мероприятия. Формат работы: в офисе (Лимассол).

Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. WHAT YOU’LL DO - Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic - Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms - Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces - Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes - Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production - Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. - Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail - Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system - Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite - Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions - Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting WHAT YOU’LL NEED - 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code - You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS - Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals - SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it - Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here - Git, PR review, CI, staging and feature flags as your default way of working - Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like - Judgment about where a fix belongs, in code, in the agent or in the knowledge base - A track record carrying signal between support, product and other functions and turning it into action - Comfort managing your own work in a fast-moving environment, high ownership and high autonomy - Genuine interest in AI, creative tools or both WHAT SETS YOU APART The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. FOR YOUR APPLICATION During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview We're looking for a Staff Network Systems Engineer to help drive the transition of our global network infrastructure from manually managed and inconsistent configurations to a standardised, version-controlled and increasingly automated operating model. This hands-on staff-level individual contributor will establish Infrastructure as Code practices, reusable automation, automated validation and safe delivery pipelines. The role will reduce configuration drift, make changes repeatable and auditable, and help the wider team adopt modern software-engineering practices. Working across network engineering, security, architecture and platform teams, you'll help frame and influence technical direction, create practical standards and guardrails, and remain actively involved in enterprise network engineering and operational delivery. What you'll be doing: Assess the network estate, toolchain and operational workflows; identify sources of configuration variance, manual effort and change risk; and help define a phased modernisation roadmap. Establish the Infrastructure as Code operating model, including the authoritative source of truth, configuration standards, source control, peer review, testing, release governance and secure handling of credentials. Build reusable automation using object-oriented or comparable programming languages such as Python and Go (Golang), together with Terraform, Ansible, APIs and configuration-management tooling. Develop CI/CD pipelines with automated linting, testing, intended-state validation, drift detection, policy checks, approvals, controlled rollout and reliable rollback patterns. Partner with engineering, architecture and security teams to translate network intent into version-controlled implementations and influence reference architectures, standards, lifecycle plans and service roadmaps. Lead the safe migration of existing services into the automated model while remaining hands-on during complex delivery, business-as-usual operations, critical changes, troubleshooting and major incidents. Participate in technical authority and design-review forums, mentor engineers, and ensure automation becomes a sustainable team capability rather than knowledge held by a single specialist. What we are looking for: A strong track record of modernising network infrastructure through automation or Infrastructure as Code in a large, complex production environment. Strong software-engineering skills in object-oriented or comparable programming languages such as Python and Go (Golang), including maintainable code, structured data, API integration, testing, error handling and documentation. Practical experience with Terraform, Ansible or comparable tooling, including reusable, idempotent automation components and controlled infrastructure delivery. Strong working knowledge of Git, pull-request workflows, CI/CD pipelines, automated testing, release controls, policy enforcement and secrets management. Deep enterprise networking knowledge across routing, switching, wireless, resilient design, network access control and secure remote connectivity, together with advanced Juniper Mist, EX Series and Junos experience or equivalent platform expertise. Expert troubleshooting and engineering judgement, with experience supporting operational delivery, complex changes, major incidents and root-cause improvement. Staff-level influence and communication skills, including shaping technical direction across teams, building consensus, contributing to governance forums and developing other engineers. Desirable Experience Network APIs and data models, including REST, NETCONF, RESTCONF, JSON, YAML and YANG-based workflows. GitHub Enterprise, GitHub Actions, automated policy enforcement, artefact management and developer enablement. Azure or AWS networking, enterprise authentication, Zero Trust principles and network observability platforms. Architecture governance, technical authority panels, strategic vendor engagement and globally delivered service operations. High-availability gaming, digital-media, creative or similarly demanding production environments. Work Expectations and Measures of Success This is a staff-level role combining hands-on engineering with technical leadership across a global network environment. You'll build production automation, guide others and remain engaged with operational delivery. The objective is to establish an engineering system the team can operate and improve over time while maintaining secure, resilient and supportable network services. Success will be demonstrated through: Increased coverage of network infrastructure managed through version-controlled automation. Reduced configuration drift, manual intervention, operational toil and dependency on individual subject-matter experts. Shorter and more predictable change lead times, with improved auditability, validation and rollback confidence. Lower change-failure rates, maintained service reliability and faster recovery from configuration-related incidents. Sustained adoption of automation standards, modules and delivery practices across the wider engineering team. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. Base $109,400 - $164,000 + Bonus & Benefits. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote, AMER Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for a OrioleDB Deployment Engineer to join our OrioleDB Team and help elevate our OrioleDB offering. You’ll work closely with the OrioleDB team, playing an instrumental role in technical decision-making and refining internal methodologies. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR - Package software into our supabase/postgres repo using Nix (with flakes), and help us transition our packaging from traditional to Nix packaging more over time. - Manage OrioleDB release lifecycles, ensuring timely major, minor, and extension upgrades. - Expand platform release systems to allow developers to increasingly self-service. - Optimize CI/CD and tooling, specifically expanding GitHub Actions, team tooling, and testing/release approaches. - Resolve production issues by proactively identifying and fixing problems in customer deployments. - Maintain best practices and tests to ensure enhanced stability and decreased deployment risks. - co-owning the integration of OrioleDB into the supabase product YOU MIGHT BE A GOOD FIT IF YOU - Have 3+ years of experience with PostgreSQL and its ecosystem, including extensions and performance optimization. - Are an Infrastructure Expert with proven experience in management, tooling, and optimization. - Are proficient in the Nix package management system (including flakes) alongside Ansible, Packer, Docker, QEMU/KVM, AWS, and Kubernetes. - Have experience building for multiple architectures, specifically Linux and Darwin/macOS aarch64 targets. - Are comfortable with polyglot environments, including builds for C/C++, Go, JavaScript, and Rust-based projects. - Communicate clearly across both technical and non-technical audiences, especially when interacting with customers. - Have experience in async or globally distributed teams and value independent, proactive problem-solving. - Are willing to mentor, taking on responsibility for teaching the engineering team to use and contribute to our Nix-based work. - Have experience with integration of emerging features into widely used managed hosted product platforms WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - 200+ team members - 40+ countries - 15+ languages spoken - $496M raised - 430,000+ community members - 30,000+ memes posted (and counting) We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Задачи: — Администрирование и поддержка CRM: создание, сопровождение и актуализация рабочих воронок коммерции и клиентского сервиса (лидогенерация, сделки, сопровождение клиентов, внедрение, саппорт). — Управление пользователями: настройка прав доступа, ролевых моделей, логики очередей и статусов сотрудников. — Контроль качества данных: проверка заполнения обязательных полей, выявление дублей, разбор зависших сделок. — Первая линия помощи сотрудникам: оперативный разбор обращений по сбоям, интерфейсу и логике работы систем. — Настройка стандартных автоматизаций штатными средствами (роботы, автозадачи, триггеры смены статусов, умные сценарии, смарт процессы, списки). — Сопровождение Helpdesk: поддержка интеграции с хелпдеском Eddy, проверка создания тикетов, связок с клиентами и передачи статусов в CRM. — Изучение и администрирование интеграций и связок CRM с IP-телефонией (Телфин, Naumen): контроль очередей, добавочных номеров, распределения звонков и корректности записи разговоров в карточки. — Выгрузки и регулярная отчетность: подготовка операционных срезов, реестров и выгрузок по запросу руководителей направлений (воронки, активность, звонки, оплаты). — Другие автоматизации: интеграции с сервисами телефонии, мессенджерами и др., оптимизация схем работы по запросу смежных отделов. Требования: — Уверенный практический опыт работы с Битрикс24 на уровне администратора/продвинутого пользователя (настройка воронок, прав доступа, базовых роботов и триггеров). — Опыт работы со службами поддержки / Service Desk (Eddy или аналогами). — Внимательность к деталям, системность и аккуратность при работе с данными. — Умение читать регламенты, инструкции и блок-схемы процессов. — Будет плюсом опыт администрирования или сопровождения корпоративной телефонии (Телфин, Naumen или аналогичных платформ), работа с amoCRM. — Знание языков программирования, разработка и верстка не требуются. Условия: — Оформление по ТК РФ с первого дня и полностью белая зарплата. — Полный рабочий день, график 5/2 с 10:00-19:00 по мск. — Удаленный формат работы - строго в пределах Российской Федерации. — Скидки через BestBenefits (спорт, рестораны, салоны красоты). — Внутренняя валюта, которую можно копить и получать за неё уникальный мерч. — ДМС и сервис корпоративного психолога. — Обучение за счет компании, менторство и работа с продуктом-лидером.

Задачи: — Подключение, настройка, проверка работы и диагностика промышленного и складского оборудования (сканеры штрихкодов, весы, ТСД, принтеры этикеток, маркираторы) к MES-системе; — Заведение данных и оборудования в 1С; — Техническая поддержка и консультирование специалистов заказчика; — Сбор логов и анализ данных о работе оборудования для поиска неисправностей; — Выезды на заводы мясопереработки (командировки). Требования: — Среднее либо высшее техническое образование; — Опыт настройки, подключения, диагностики принтеров этикеток, весов, ТСД, сканеров штрихкода; — Умение разбираться в новом оборудовании; — Базовый технический английский (чтение документации, работа с интерфейсами программ и оборудования); — Базовые знания сетевых протоколов и понимание принципов обмена данными по сети (IP-адресация, порты, TCP/IP); — Готовность к командировкам; — Готовность учиться и расти до профессионала. Будет преимуществом: — Опыт работы с маркировочным оборудованием: Bizerba, RBS, Videojet или аналоги; — Опыт работы с терминальными программами и снифферами; — Опыт работы с 1С; — Начальный уровень любого языка программирования; — Базовые знания электроники, навыки пайки. Условия: — Официальное трудоустройство; — Достойный «белый» доход; — График работы с 9.00 до 18.00 5/2, гибкий график работы; — Возможность работы в офисе или удалённо; — Возможности карьерного роста и профессионального развития; — Необходимое оборудование для работы; — Корпоративные мероприятия.