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Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About This Role GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Senior Manager on the Delivery team, you will play a key role in building team capacity, strengthening response systems, and ensuring GiveDirectly can deploy effectively at scale. You will mentor and develop Delivery Managers and surge roster members, contribute to the strategic direction of the team, and serve in assigned functional roles during responses. This role does not currently carry direct line management responsibility, though this may be added as the team scales. Senior Managers should be able to: Understand and clearly communicate about the market/landscape and GiveDirectly's value proposition in their domain and across domains Mentor teams and contribute to resource planning to develop individual members Oversee excellence in design and implementation, with a constant drive to improve, iterate, and learn What You'll Do Support and Develop High-Performing Teams Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational best practices, building long-term capacity across the team Participate in the evaluation of the team's learning opportunities and contribute to the professional development of individual team members with key performance indicators Support quality assurance across responses, providing expertise and guidance to ensure consistent operational standards Contribute to the strategic vision and direction of the Delivery team, in coordination with the Delivery Director Support broader surge roster readiness, including onboarding and preparing internal and external surge staff for deployment Strengthen Response Systems and Capabilities Support steady-state work as assigned by the Delivery Director, including development of tools, protocols, and documentation Contribute to the development and continuous improvement of operational tools and protocols to accelerate readiness across a growing number of countries Conduct operational diligence and feasibility inputs for potential responses, in coordination with the Delivery Director Define, track, and report on operational efficiency metrics to support performance management and continuous improvement During responses, serve in an assigned functional role as directed by the Delivery Director Support Fundraising and External Representation Translate field learnings and operational experience into inputs for donor proposals, updates, and campaign materials, in coordination with the Fundraising team Represent GiveDirectly at external and internal forums as assigned, including media engagements as necessary Staff Emergency Cash Responses Deploy on short notice to implement Emergency Cash crisis response programs When deployed or remote: supervise program implementation, test approaches and tools, drive program design, liaise with local authorities and other response actors, and ensure excellent communication and documentation during responses When deployed: conduct field assessments, coordinate field logistics, and ensure the safety and security of the deployed team What You'll Bring Alignment with GiveDirectly values: exceptional alignment with values and an active demonstration of our core competencies — emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity 5–7+ years of experience: in a role focused on problem solving, team management, cross-functional collaboration and/or new business development. Prior humanitarian/emergency experience strongly preferred 5+ years of experience: working in difficult settings, including low-resource and high-insecurity contexts 3–5+ years of experience: providing direct mentoring or coaching to teams, with the ability to assess strengths and opportunities for improvement, as well as measure performance growth Analytical problem solving: looks at problems with an analytical and iterative mindset, with a strong framework for prioritization and the ability to bring structure and process to ambiguous problems Strong project management skills: the ability to manage multiple workstreams, prioritize and explicitly deprioritize, and hold a high quality bar Strong technical skills: including data analysis and ease with learning new third-party tech platforms and tools Fundraising: preference for candidates with a strong partnership and relationship-management background Strong communication skills: skilled in speaking, writing, presenting, and negotiating across multiple stakeholders Enthusiasm for fast-paced environments: which may lack a pre-defined playbook for success and involve significant "learning by doing." Comfort with ambiguity and building systems from scratch Language Requirement: English (professional fluency) Language Preference: Additional proficiency in French, Portuguese, Arabic, or other languages is a plus Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff's total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. United States Base Salary: $115,000 Bonus at Target Performance: 10% (~$11,500, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $13,455 in 2025) Estimated Total Compensation at Target: $126,500+ Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £73,900 Bonus at Target Performance: 10% (~£7,390, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be £8,646 in 2025) Estimated Total Compensation at Target: £81,290+ Annual Benefits Stipend: £2,760 Kenya Base Salary: $79,825 Bonus at Target Performance: 10% (~$7,983, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $9,340 in 2025) Estimated Total Compensation at Target: $87,808+ Annual Benefits Stipend: $8,453 If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Valencia Workplace: OnSite - Title: Staff Structural Analysis Engineer - Location: Valencia - Department: Space Systems - Reports to: Mechanical Engineer - Employment type: Permanent - Workplace model: On-site / Hybrid - Employment is subject to applicable security screening (incl. SUPO) WHY THIS ROLE MATTERS: As a Staff Structural Analysis Engineer, you’ll lead structural analysis and engineering efforts to ensure ICEYE’s satellites meet demanding aerospace requirements for structural integrity, reliability, and manufacturability, enabling mission success from launch through on-orbit operations. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. YOUR DAY-TO-DAY RESPONSIBILITIES - Define structural requirements from mission and launcher constraints down to system and subsystem levels - Lead and contribute to trade studies, design reviews, and verification and qualification documentation - Ensure smooth and timely product delivery from concept through qualification - Drive continuous improvement of structural design and analysis methods - Collaborate with hardware engineering, AIT, and quality teams to ensure compliance with launch and in-orbit environments - Work with system and subsystem engineers to define requirements for new products - Support integration, validation, and issue resolution across internal and external teams WHAT ARE WE LOOKING FOR MUST HAVES: - Master’s degree in Structural Engineering, Aerospace Engineering, or related field - Experience leading and managing structural analysis - Experience designing satellite structures, subsystems, or complex electromechanical systems - Deep understanding of mechanical stress, vibration, and thermal effects on space structures - Strong expertise in finite element analysis, including structural dynamics and failure analysis - Experience with mechanical, hybrid, and bonded joints for load-carrying composite structures - Familiarity with aerospace standards such as ECSS, NASA, or MIL - Ability to collaborate cross-functionally with systems, electrical, and manufacturing teams NICE TO HAVES: - Experience with PLM or PDM systems for configuration control - Hands-on experience with mechanical assembly, integration, and testing - Experience with launch vehicle or spacecraft environments APPLICATION PROCESS - Recruiter screening - Hiring manager interview - Technical task - Technical panel interview - Final interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help. Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: San Francisco Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build lasting businesses, including paid and free memberships, community chats, live experiences, and one-time purchases. Ultimately, our goal is simple: fund the creative class. We're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet - 25 million+ paid memberships on Patreon today We're continuing to invest in building the best creator platform and team in the creator economy. We're looking for an Executive Assistant to help advance that mission. This role is based in San Francisco and is open to candidates who can work in-office three days per week under our hybrid model. ABOUT THE TEAM The Office of the CEO provides high-touch support to Patreon's CEO & Co-Founder and executive team, spanning calendar management, communications, travel, and cross-functional coordination. This role partners closely with the Chief of Staff to keep the CEO's priorities, schedule, and business rhythms running smoothly. ABOUT THE ROLE - As a member of the Office of the CEO, you will provide support to the CEO & Co-Founder and work closely with the Chief of Staff - Proactively manage complex calendars 3-6 months out, partnering closely with Biz Ops to ensure the CEO's calendar and the exec team's calendars stay aligned; maintain and adjust business rhythms as needed - Proactively communicate calendar updates and priorities to the Rhythm of Business (ROB) stakeholders (Business Operations, Executive Assistants, Communications teammates) - Maintain the CEO's inbox, draft correspondence - Work with the Chief of Staff to procure or create meeting agendas and presentations - Attend meetings, take notes, track action items and deliverables - Coordinate offsites and events for the Executive Team - Celebrate birthdays, anniversaries and new family member arrivals of Executive Team members - Coordinate all of the CEO's business travel and some personal travel, including bookings and logistics - Build and share quarterly/annual travel lookaheads with CEO's family office to support long-range planning - Maintain, organize, and code receipts, expenses, and reimbursements - Work with the Chief of Staff to create project management processes for cross-functional initiatives, building and maintaining systems that scale with the office Projects you may work on: - Coordinating activities, logistics and agendas for exec team offsites - Meeting coordination during company planning, annual reviews - Supporting monthly All Hands efforts - Special projects on an as-needed basis - Board meeting coordination and planning - Annual company kickoff (PKO) planning and support ABOUT YOU - 3-5 years EA experience supporting C-level executives in startup or high-growth environments - Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA - This is a San Francisco based role for a hybrid model company, in office 3 days/week - Extremely organized and detail oriented - Exercises sound judgment, confidentiality and professionalism - Moves quickly without sacrificing efficiency or effectiveness - Prioritizes shifting demands with a high degree of accuracy and consistent follow up - Excellent written and verbal communication skills - Strong project management skills; able to build and run systems and processes independently - Ability to: - Work autonomously - Problem solve - Think five steps ahead - Create and maintain structure and processes - Advanced knowledge of business-related tools including (but not limited to) Google Suite, Slack, Notion, and AI tools, with strong AI fluency and a demonstrated ability to leverage AI to improve productivity ABOUT PATREON Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our people: - Put Creators First | They're the reason we're here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don't quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion are critical to our ability to serve creators worldwide. If you're excited about this role but your experience doesn't match every qualification above, we strongly encourage you to apply. If you're a creator at heart, energized by our mission, and share our company values, we'd love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please contact accommodations@patreon.com. http://patreon.com Patreon offers a competitive benefits package, including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching. Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal is to be intentional about in-person time and strengthen our sense of community. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we share the expected salary range for each role. The posted range may encompass multiple levels within the role's job family and depends on location. The final offer will reflect the candidate's experience, skills, competencies, geographic location, and alignment with Patreon's leveling framework. For remote employees located outside California and New York, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: San Francisco, CA; New York, NY; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU’LL DO As an Agent Strategist, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Translate mission goals, policy requirements, and operational workflows into an agent that performs reliably in the real world. - Be a trusted strategic advisor to public sector leaders. Work shoulder-to-shoulder with agency executives and program leaders to define success, prioritize opportunities, and shape an AI strategy grounded in mission impact. - Partner with working teams day to day. Run working sessions with program, operations, technology, security, legal, and procurement stakeholders; resolve issues as they arise; and make the decisions that keep deployments moving toward launch. - Identify new ways to expand our impact. Understand our partners' most urgent needs and develop roadmaps for new use cases, including proactive outreach, multilingual access, and long-horizon agents that can support people across multi-step journeys. - Directly shape the product and our public sector strategy. Surface unmet needs from customer work, prototype new approaches, and partner with research, product, platform, and public sector leadership to influence Sierra's roadmap, market strategy, and repeatable solutions for government. EXAMPLE PROJECTS These are the kinds of projects that strategists on our public sector team have worked on recently: - Improve access to benefits and services. Launch an agent that helps residents understand eligibility, gather the right information, and navigate a complex application or recertification process across channels and languages. - Modernize constituent support. Design an agent that answers policy and program questions, provides case or application status, and routes sensitive or exceptional situations to the right public servant with full context. - Make critical reporting easier and safer. Build trusted conversational experiences for reporting fraud, safety concerns, or other high-stakes issues while meeting rigorous privacy, security, accessibility, and auditability requirements. - Enable proactive government services. Create a roadmap for outbound agents that remind people about deadlines, explain program changes, or help them complete important next steps before a benefit or service is interrupted. - Build repeatable public sector capabilities. Use a live agency deployment as a design partnership to shape new platform capabilities, evaluation standards, or implementation patterns that can serve institutions across federal, state, and local government. WHAT YOU’LL BRING - Ownership and delivery. A track record of leading multiple complex, high-visibility initiatives and driving cross-functional teams from an ambiguous starting point to measurable outcomes - for example as part of an early team, consultancy, or otherwise.. - Technical aptitude. Comfort engaging directly with technical concepts, including reading API documentation, understanding data models and system architecture, and following engineering and security tradeoffs in design discussions. - Commitment to public service. A passion for public sector work and a belief in the potential of institutions to improve outcomes for the people and communities they serve. - Communication. Clear, direct, and persuasive communication across executive, operational, policy, and technical audiences, with the ability to turn complexity into shared decisions. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as policy, stakeholder, or implementation conditions change. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - Experience working in or with federal, state, or local government, including familiarity with procurement, security and compliance, accessibility, policy implementation, or systems integration. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week. - Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel. - Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales. - Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations. - Help a marketplace handle order status and buyer–seller disputes at enormous scale. - Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?” - Ideate and create a roadmap for growing value for large healthcare payers and providers. - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics. - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates. - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY Workplace: OnSite About the Company Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. Rain operates around the world and services global businesses and platforms with embedded financial products and services. We work with some of the biggest businesses in the world and serving them means servicing their end users around the world. Getting there usually means expanding our licensing coverage either through direct force projection or through strategic partnerships. Once we’re in a market this work transitions to getting our products and services up and running to ship local products. Market Expansion is a high impact, small, SWAT-like team that owns launching local financial products in each of our target geographies. We like to work in person and we work on every market Rain decides to enter. As part of this team, you will go exotic places, meet exotic people, and build exciting products. The team is, by definition, heavily cross functional requiring team members to work with Product, Legal, Compliance, and Go To Market. We are accountable for the outcome, not for the project plan. The model is deliberately temporary in each market. A launcher deploys into a market, launches the product, hires and hands over to a local GM, and moves to the next one. A market launch is a complex project that runs 3 to 12 months, touches around twelve cross functional capabilities and more than ten internal functions. If you want a clean, independent role inside one function, this is not for you. If you want to be personally accountable for making an impact on one of the fastest growing financial technology companies, keep reading. What you’ll do - Be Global: Spend significant time, in person, in each market you launch. - Be Autonomous: Own a market launch end to end, from the point the entry decision is made to the point the business runs without you. - Operate Across the Company: Work with our legal team to manage the local regulatory and legal processes for licence expansion or transfer where we go direct. - Define and execute the operationalization strategy for each market, meaning the specific decisions about how Rain's technology, team and systems get deployed in the local market. - Identify and solve blockers to quick market launch. - Coordinate and drive a 100 day plan for each market, including the workstream owners, the sequencing, the reporting cadence, and the escalation path when a workstream slips. - Identify and hire the key local roles, usually a country lead and their first two or three hires, and ramp them up / coach them through the first few weeks at their roles. - Detect what is missing before it becomes a problem. Additional licences, gaps and remediations that nobody has scoped. - Own and improve the playbook. You are likely to succeed if you have: - Background: roughly 5 to 7 years of experience in strategy consulting, private equity operations, or an operating role in a regulated fintech or payments business. - Communication skills: you can independently write high-quality formal documents, and represent Rain in high-stakes meetings (e.g., with regulators, investors, partners, customers…). - Business and tech acumen: can work through complexity across different workstreams (e.g., pricing, tech, legal, compliance) identifying what matters in a context full of noise. - Project management experience: you have driven complex projects to completion, particularly when task owners don’t directly report to you. - Practicality and effectiveness: you get things done quickly despite challenges, and are able to deliver a high amount of output when required. - Intellectual curiosity: you are eager to go deep into technical topics, particularly when the response is not obvious. - Desire to travel: you are interested in spending significant time in person in the target markets to launch the product, hire a local team, and solve problems. - Location: you are based in New York or Madrid, or have a willingness to relocate. - Languages: you speak native / fluent English. Bonus attributes: - Direct experience with regulatory approval processes, market expansion, post-merger integration, on either side of the table. - Experience in payments, card issuing, e-money or banking, whether at an operator, a regulator, an adviser or a network. - Having expanded a business into a new geography, including taking a product or a programme live in a new jurisdiction. - Knowledge of the payment / crypto regulatory landscape for payments and digital assets. - Familiarity with stablecoins and how onchain tech interacts with traditional payments. - Additional languages, particularly Spanish, Portuguese, Chinese or Arabic. - Experience building a function from scratch, including hiring the team who came after you. Things that enable a fulfilling, healthy and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Menlo Park Workplace: Hybrid Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust. We are seeking a Technical Solutions Consultant (Pre-Sales), a customer-facing technical expert responsible for helping financial institutions evaluate, design, and adopt Blockstream's enterprise software solutions. Operating within the Consulting Services organization, the Solutions Engineer partners closely with Enterprise Sales, Product Management, Engineering, and Delivery teams to support the customer journey from technical discovery and solution architecture through product demonstrations, Proof of Concepts (PoCs), and technical validation. This is not a traditional pre-sales role. You will spend significant time working directly with customers, often onsite, understanding their business, technical, and regulatory requirements, designing enterprise-grade solutions, and acting as a trusted technical advisor throughout the sales cycle. You will help financial institutions understand how Blockstream's products solve complex business challenges while ensuring proposed solutions are scalable, practical, and aligned with customer needs. What You'll Be Doing (Responsibilities): Customer Engagement & Technical Sales - Partner with Enterprise Sales to support strategic opportunities across financial institutions. - Lead technical discovery workshops to understand customers' business, operational, regulatory, and technical requirements. - Build trusted relationships with customer stakeholders, including CIOs, CTOs, Enterprise Architects, Operations, and Engineering teams. - Deliver compelling product demonstrations, technical presentations, and solution walkthroughs. - Support Proof of Concepts (PoCs), solution validation activities, and technical evaluations. - Serve as the primary technical advisor throughout the sales process. Solution Design & Architecture - Design end-to-end solution architectures leveraging Blockstream's enterprise software products. - Translate customer requirements into scalable technical solutions and implementation approaches. - Define solution assumptions, integration approaches, deployment models, and technical dependencies. - Collaborate with customers to identify implementation risks and recommend best practices. Commercial & Deal Support - Lead or contribute to responses for RFPs, RFIs, technical questionnaires, and security assessments. - Support commercial discussions by providing technical expertise and solution positioning. - Help package Blockstream products into repeatable enterprise offerings, demonstrations, and implementation approaches. - Clearly communicate the value proposition and differentiators of Blockstream's products. Cross-Functional Collaboration - Partner with Product Management, Engineering, Security, Delivery, and Consulting teams. - Feed customer and market feedback back to Product Management. - Help improve demos, technical collateral, reference architectures, and solution playbooks. - Contribute to repeatable implementation methodologies and sales enablement materials. What We Look for In You (Required Qualifications): - 5-8 years of experience in Solutions Engineering, Sales Engineering, Solution Architecture, Technical Consulting, or Enterprise Software Pre-Sales. - Experience supporting enterprise software sales within banking, financial services, fintech, or technology infrastructure environments. - Strong understanding of enterprise software architecture, APIs, integration patterns, cloud technologies, and modern software deployment models. - Experience designing end-to-end enterprise solutions for complex customer environments. - Strong presentation, communication, and storytelling skills, with the ability to explain complex technical concepts to both business and technical audiences. - Experience delivering customer workshops, technical demonstrations, and executive presentations. - Experience supporting RFPs, RFIs, technical proposals, and solution validation. - Ability to work collaboratively across Enterprise Sales, Product, Engineering, Consulting, and Delivery teams. - Self-starter with proven ability to manage multiple customer engagements while delivering a high-quality customer experience. - Willingness to travel regularly to customer locations. Languages: - Excellent English skills required Location: - Menlo Park (Hybrid) Nice To Haves (Preferred Qualifications): - Experience working with financial institutions, including private banking, wealth management, custody, payments, treasury, or capital markets. - Background in blockchain, Bitcoin, digital assets, tokenization, or fintech. - Knowledge of core banking platforms, financial market infrastructure, or enterprise integration technologies. - Familiarity with Layer-2 technologies and digital asset infrastructure. - Experience in enterprise software organizations serving regulated industries. - Track record of feeding customer and market feedback into product strategy.

Location: Berlin Our Story Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day. How we work Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry. Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal. These drivers shape how we work together and what we expect from ourselves and our leaders. We are seeking an analytical, enthusiastic marketing professional to join us as a Senior Customer Acquisition Manager. In this role, you will own the marketing budget for our games and partner with various teams to develop and execute a data-driven user acquisition and growth strategy. You will spend millions of dollars per month across multiple platforms in pursuit of Wooga’s user acquisition goals, while continuously identifying opportunities to improve performance through testing, experimentation, and innovation. A key part of the role is to continuously develop and test new hypotheses across channels, audiences, creatives, and the user journey, turning insights and data into actionable experiments and scaling successful learnings. You will work closely with Creative Production, Product, Analytics, and other teams to develop and test new ideas that drive acquisition and overall game growth. In addition to managing UA campaigns, you will support the marketing team’s internal analysis pipeline, producing regular reports and insights for executive management and the wider marketing team. About the role Take responsibility for allocating our marketing budget for your respective networks. Participate in high-level strategic discussions on growing our games and determining the size and allocation of our budgets. Develop and continuously evolve UA strategies through ongoing testing and experimentation. Proactively identify opportunities, formulate hypotheses, design tests, analyze results, and scale successful learnings across markets, platforms, and campaigns. Collaborate internally with the User Acquisition team as well as externally with the Playtika organization to share knowledge and drive best practices across teams. Advance our internal tools and processes using dedicated engineering and analytics resources. Strengthen our relationships with advertising partners, including Applovin, Google, and others. Identify and evaluate creative growth opportunities for global expansion. Partner closely with the Creative Production team to develop, test, and iterate on creative concepts, translating UA insights and performance data into new creative hypotheses and opportunities. Work closely with Product, Analytics, Ad Monetization and other teams to identify and test opportunities that can improve acquisition, conversion, retention, and overall growth. Support game teams through structured experiments and advise Product teams on features and improvements that can positively impact user acquisition and growth. Foster a culture of experimentation by continuously challenging existing approaches, bringing new ideas to the table, and turning insights into actionable tests. About you Relevant prior work experience in mobile games or apps (gaming experience is a big plus). A professional background in quantitative analysis. Up to date on current marketing trends, tools, and consumer behavior. You can juggle multiple projects simultaneously, and use data to figure out what's actually working. You proactively spot issues before they become problems, and don't wait around for someone else to flag them. You bring your own ideas to the table, back them up with data, and know how to find consensus. You are comfortable collaborating closely with people from different disciplines, prioritizing the best idea over being right. Excellent written and spoken English. Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive. Our Promise Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games. We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens? Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others. Enjoy the yoga, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause! Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other. With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad. At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way! By clicking “Submit Application” you acknowledge that you have read our Candidate Privacy Policy

Location: New York Workplace: Remote Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust. We are seeking a Technical Solutions Consultant (Pre-Sales), a customer-facing technical expert responsible for helping financial institutions evaluate, design, and adopt Blockstream's enterprise software solutions. Operating within the Consulting Services organization, the Solutions Engineer partners closely with Enterprise Sales, Product Management, Engineering, and Delivery teams to support the customer journey from technical discovery and solution architecture through product demonstrations, Proof of Concepts (PoCs), and technical validation. This is not a traditional pre-sales role. You will spend significant time working directly with customers, often onsite, understanding their business, technical, and regulatory requirements, designing enterprise-grade solutions, and acting as a trusted technical advisor throughout the sales cycle. You will help financial institutions understand how Blockstream's products solve complex business challenges while ensuring proposed solutions are scalable, practical, and aligned with customer needs. What You'll Be Doing (Responsibilities): Customer Engagement & Technical Sales - Partner with Enterprise Sales to support strategic opportunities across financial institutions. - Lead technical discovery workshops to understand customers' business, operational, regulatory, and technical requirements. - Build trusted relationships with customer stakeholders, including CIOs, CTOs, Enterprise Architects, Operations, and Engineering teams. - Deliver compelling product demonstrations, technical presentations, and solution walkthroughs. - Support Proof of Concepts (PoCs), solution validation activities, and technical evaluations. - Serve as the primary technical advisor throughout the sales process. Solution Design & Architecture - Design end-to-end solution architectures leveraging Blockstream's enterprise software products. - Translate customer requirements into scalable technical solutions and implementation approaches. - Define solution assumptions, integration approaches, deployment models, and technical dependencies. - Collaborate with customers to identify implementation risks and recommend best practices. Commercial & Deal Support - Lead or contribute to responses for RFPs, RFIs, technical questionnaires, and security assessments. - Support commercial discussions by providing technical expertise and solution positioning. - Help package Blockstream products into repeatable enterprise offerings, demonstrations, and implementation approaches. - Clearly communicate the value proposition and differentiators of Blockstream's products. Cross-Functional Collaboration - Partner with Product Management, Engineering, Security, Delivery, and Consulting teams. - Feed customer and market feedback back to Product Management. - Help improve demos, technical collateral, reference architectures, and solution playbooks. - Contribute to repeatable implementation methodologies and sales enablement materials. What We Look for In You (Required Qualifications): - 5-8 years of experience in Solutions Engineering, Sales Engineering, Solution Architecture, Technical Consulting, or Enterprise Software Pre-Sales. - Experience supporting enterprise software sales within banking, financial services, fintech, or technology infrastructure environments. - Strong understanding of enterprise software architecture, APIs, integration patterns, cloud technologies, and modern software deployment models. - Experience designing end-to-end enterprise solutions for complex customer environments. - Strong presentation, communication, and storytelling skills, with the ability to explain complex technical concepts to both business and technical audiences. - Experience delivering customer workshops, technical demonstrations, and executive presentations. - Experience supporting RFPs, RFIs, technical proposals, and solution validation. - Ability to work collaboratively across Enterprise Sales, Product, Engineering, Consulting, and Delivery teams. - Self-starter with proven ability to manage multiple customer engagements while delivering a high-quality customer experience. - Willingness to travel regularly to customer locations. Languages: - Excellent English skills required. Location: - New York (Remote) Nice To Haves (Preferred Qualifications): - Experience working with financial institutions, including private banking, wealth management, custody, payments, treasury, or capital markets. - Background in blockchain, Bitcoin, digital assets, tokenization, or fintech. - Knowledge of core banking platforms, financial market infrastructure, or enterprise integration technologies. - Familiarity with Layer-2 technologies and digital asset infrastructure. - Experience in enterprise software organizations serving regulated industries. - Track record of feeding customer and market feedback into product strategy.

ArtWorkout is a mobile app that teaches users how to draw in a fun, gamified way. With over 1 million monthly active users, 4000+ lessons, and a hybrid monetization model (subscription + ads), the app is scaling quickly. It is used worldwide by people who want to learn to draw with step-by-step lessons and real-time feedback, have fun and relax, improve hand coordination after strokes or injuries, and give kids meaningful screen time. Key Responsibilities: — Be the primary source of innovative ideas for product growth, focusing on paywall conversion, user onboarding, and retention strategies. — Take full ownership of the first-session customer journey mapping (CJM), analyze every step, remove friction, and enhance user delight. — Develop and maintain a clear product roadmap, prioritizing features and experiments based on user feedback, data analysis, and business goals. — Use analytics tools to monitor key product metrics, conduct A/B tests, and make informed decisions for continuous improvement. — Work with engineering, marketing, and support teams to implement ideas and keep the product message unified. — Analyze market trends, competitor strategies, and emerging technologies in mobile apps and EdTech. Requirements: — 3+ years of experience as a Product Manager for a B2C mobile application with a strong portfolio of successful projects. — Demonstrated success optimizing paywalls and implementing monetization strategies such as freemium, subscriptions, and in-app purchases. — Deep understanding of user psychology and passion for intuitive, engaging user experiences. — Ability to derive actionable insights and compelling hypotheses from data. — Creative and strategic thinking with confidence to challenge the status quo and propose bold ideas. — Proactive, autonomous ownership and ability to drive projects forward with minimal supervision. Conditions: — Competitive salary aligned with the market and experience. — Impactful work on a product used by a global audience. — Collaborative and supportive team of talented professionals. — Opportunities for professional development and learning. — Standard benefits package including paid vacation and sick leave.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is actively looking for a strategic-thinking, resourceful and highly driven Account Management Specialist to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the first point of contact to a merchant post integration process and provide valuable business insights. You will act as the voice of our product and ambassador of our brand, becoming a trusted advisor and strategic partner to our merchants. Key for success will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition. The ideal candidate is an independent, hard-working individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced, start-up company and contribute to crafting its future, this is the role for you to make a difference. How you’ll make an impact - Grow a portfolio of existing merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services. - Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy. - Analyse payment performance and provide recommendations to optimise payment flow - Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs - Tracking merchant project deliverables and ensuring merchant activities are updated within SalesForce, Clari, and other CRM tools. - Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience - Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights. What we’re looking for - 1-2 + years experience in a B2B Account Management, Relationship Management, Sales role or Customer Success role - Experience in the FinTech and/or Payments industry is preferred - A strategic problem solver with excellent project management skills and is not afraid to get their hands dirty - Customer-centric approach with robust relationship-building skills - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently - Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: San Francisco Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.   What you’ll do - Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management. - Be the interface between partnerships and product/engineering teams, both internally and externally. - Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts - Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps. - Technical evangelist for platform partners internally and externally. - Build integrations into tech stacks, including APIs. - Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.   Qualifications - 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus). - Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs. - Highly familiar with API-based integration methods. - Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others. - DevOps experience from a technical and customer solutions point of view. - Strong communicator who can both explain high-level takeaways and drill into technical details with clarity. - Confident working closely with product and engineering teams. - Highly organised and able to prioritise shifting workloads and responsibilities effectively. - Able to thrive in a fast-paced environment. - Fluent in English Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Berlin Perplexity is seeking an experienced Machine Learning Research Engineer to help build the next generation of advanced search technologies, with a focus on retrieval and ranking. Responsibilities - Relentlessly push search quality forward — through models, data, tools, or any other leverage available - Architect and build core components of the search platform and model stack - Design, train, and optimize large-scale deep learning models using frameworks like PyTorch, leveraging distributed training (e.g., PyTorch Distributed, DeepSpeed, FSDP) and hardware acceleration, with a focus on retrieval and ranking models - Conduct advanced research in representation learning, including contrastive learning, multilingual, and multimodal modeling for search and retrieval - Deploy models — from boosting algorithms to LLMs — in a scalable and performant way - Build and optimize RAG pipelines for grounding and answer generation - Collaborate with Data, AI, Infrastructure, and Product teams to ensure fast and high-quality delivery Qualifications - Deep understanding of search and retrieval systems, including quality evaluation principles and metrics - Proven track record with large-scale search or recommender systems - Strong proficiency with PyTorch, including experience in distributed training techniques and performance optimization for large models - Expertise in representation learning, including contrastive learning and embedding space alignment for multilingual and multimodal applications - Strong publication record in AI/ML conferences or workshops (e.g., NeurIPS, ICML, ICLR, ACL, CVPR, SIGIR) - Self-driven, with a strong sense of ownership and execution - Minimum of 3 years (preferably 5+) working on search, recommender systems, or closely related research areas

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE ROLE Join Mistral AI’s Defense team to build software for defense institutions and industry. We are looking for an experienced software engineer with strong engineering fundamentals and a background in data engineering or transactional, analytical or distributed systems. You will help shape the architecture, write production code and own substantial software components, from design through deployment and operation. This role offers the scope and autonomy of a senior technical individual contributor in a small team. It is particularly suited to engineers operating at Senior or Staff level in demanding product engineering environments who want broad ownership and to stay deeply involved in implementation. WHAT YOU WILL DO - Design and build services for data ingestion, transformation, storage, querying and operational workflows. - Develop shared data models, APIs and SDKs that help engineers build applications on a consistent foundation. - Make authorization a core part of the architecture: define and enforce which users, applications and agents can access data or perform actions, with clear audit trails. - Solve problems involving data consistency, schema evolution, concurrency, performance and failure recovery across services and data systems. - Turn needs from our applied engineers and defense users into reusable software capabilities, making pragmatic choices about what to build and how to evolve them. - Own delivery end to end, including implementation, testing, observability, debugging and maintainability in demanding deployment environments. - Use AI coding tools and coding agents extensively to accelerate implementation, testing, refactoring and debugging. Help the team improve these workflows while maintaining a high engineering standard. WHAT WE ARE LOOKING FOR - Strong practical familiarity with AI coding tools and agentic engineering workflows. You use coding agents regularly, can break complex work into well-scoped tasks, provide effective context, review generated code and validate the result through tests and debugging. You remain accountable for the architecture, correctness, security and maintainability of what you ship. - A strong track record of building and operating production software, with substantial ownership of complex systems. - Experience in data engineering or in building transactional, analytical or distributed systems. You understand the trade-offs behind data models, storage, query execution and service boundaries. - Experience building products where access control, permissions and data governance are central to how the system works. Work on platforms such as Foundry, or systems with comparable requirements, is particularly relevant. - Broad software engineering skills and the ability to move between architecture, implementation and production debugging. You are comfortable working across unfamiliar parts of a codebase. - Strong proficiency in Python or another programming language, solid SQL skills and the ability to become productive quickly in a Python and TypeScript environment. - High autonomy and sound judgment: you can turn an ambiguous problem into a concrete plan, make technical decisions and deliver useful increments with limited supervision. - A collaborative approach to technical leadership through code, design discussions, reviews and mentoring, and a clear motivation to build software for defense institutions and industry. NICE TO HAVE - Experience building a data platform or developer product used by other engineering teams. - Experience with fine-grained authorization, multi-tenant architectures, data lineage or auditable operational workflows. - Experience with self-hosted software, restricted networks or other demanding deployment constraints. - Familiarity with LLM applications and their integration with data and tools. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Home-based, Mexico Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ROLE PURPOSE The Periodic Review Due Diligence Specialist is responsible for conducting AML periodic reviews and AML event driven reviews of merchants and sub merchants to ensure customer information, ownership structures, business activity, transaction profiles and supporting documentation remain accurate, current and compliant with internal standards and applicable regulatory requirements. The role supports Checkout.com http://Checkout.com’s ongoing monitoring framework by assessing whether a merchant’s existing risk rating and due diligence level remain appropriate, and taking the appropriate action through case management, escalation and stakeholder engagement. The role is also expected to embody Checkout.com http://Checkout.com’s Operating Principles in how work is performed: putting the customer first through high-quality review outcomes and clear communication, acting with ownership and urgency, maintaining a high bar for accuracy and evidence, collaborating as one team across stakeholders, and continuously improving review quality, process discipline and operational effectiveness. KEY ROLES AND RESPONSIBILITIES - Conduct end-to-end AML periodic reviews and AML event driven reviews of merchants and sub merchants in line with internal procedures, policy requirements and review timelines. - Review merchant information including ownership structure, business activity, line of business, processing activity, regional exposure and supporting documentation to ensure and confirm that the customer profile remains accurate and complete. - Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings. - Complete required review actions within the relevant internal systems and tools, including Salesforce and Fircosoft Compliance Link. - Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained. - Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required. - Perform enhanced due diligence reviews where required for higher-risk merchants, including analysis of risk triggers, supporting documentation and rationale for final decisions. - Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval. - Maintain clear, accurate and audit-ready case commentary, review notes and evidencing to support decisions taken. - Immediately escalate unusual or suspicious activity in line with internal reporting obligations. - Support quality, control and continuous improvement initiatives by highlighting process gaps, tool issues, documentation weaknesses and operational inefficiencies and suggesting solutions. - Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team. INDIVIDUAL PROFILE The ideal individual is a detail-oriented and risk-aware specialist with strong AML and customer due diligence knowledge, sound judgement, and the ability to manage a high volume of cases while maintaining quality and discipline. They should be comfortable analysing customer information, identifying discrepancies, following structured procedures and documenting decisions. They should also be able to communicate clearly with both internal and external stakeholders, manage competing priorities, and escalate issues promptly where risk, policy or operational thresholds are met. SKILLS - 3+ years' relevant work experience. - Strong understanding of AML, KYC, KYB, CDD and EDD principles. - Ability to review and interpret corporate documents, ownership structures and merchant information. - Strong analytical and investigative skills, with the ability to identify inconsistencies, red flags and material changes in risk profile. - Ability to make structured, evidence-based decisions in line with policy and procedural requirements. - Strong written communication skills for case notes, RFIs, internal escalations and stakeholder updates. - Good stakeholder management and follow-up discipline. - Ability to manage workload effectively across multiple live cases and deadlines. - Strong attention to detail and data accuracy. - Good judgement in identifying when to escalate or seek secondary review. - Ability to work with case management and due diligence tools. - Comfortable using internal platforms and review-supporting tools as required. - Ability to work within controlled processes while remaining adaptable to system and procedural changes. CORE COMPETENCIES - Risk awareness and sound judgement - Analytical thinking - Investigative mindset - Attention to detail - Decision quality - Accountability and ownership - Organisational and time management skills - Clear written and verbal communication - Collaboration and teamwork - Resilience under workload pressure - Process discipline and compliance mindset - Continuous improvement orientation Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/