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Location: Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary As part of the Professional Services, Solution Services team, the Software Implementation Consultant, will act as the principal liaison with the customer to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor, guiding them on recommended business practices and use of the solution, that will drive value and impact for their business. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup. Working as part of a high performance, cross collaborative team you will be an integral driver of customer value and solution adoption.  The applicant should expect up to 30% travel to customer sites and regional meetings.   The Software Implementation Consultant will report to the Manager, Professional Services. Key Responsibilities Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value Translate technical requirements and execute system configuration setup Ensure data quality, integrity, and security requirements for all customer databases Assess and validate the implementation plan and manage communication among project stakeholders Troubleshoot and resolve configuration issues with great attention to detail Update and maintain training databases to incorporate new product releases, enhancements, and leading practices Identify and suggest configuration improvements to drive efficiency and enhanced customer outcomes Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance. Test, pilot, and document new professional services offerings Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes When needed, travel to customer on-site locations to lead and direct meetings and presentations Required Experience Post-secondary education in business or technology related field (preferred) Excellent communication, organizational and collaboration skills Previous experience configuring or implementing a software solution, database testing and end-user support, preferred Strong analytical and problem-solving skills Demonstrated attention to detail and quality validation process adherence Consulting experience within a software organization performing workflow analysis and documenting and delivering recommendations to drive operational excellence Experience working on a multiple project teams simultaneously balancing milestones and objectives efficiently and on time Proven ability to take accountability for a project, demonstrating initiative, and delivering on Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills 2-4+ years in a software implementation role Healthcare market experience, preferred At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $80,000 - $89,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $80,000 - $89,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Remote; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Preferable to have someone near one of our offices in NYC or San Francisco, but open to hiring around the world for the right candidate. Runway Enterprise is a complete solution for enterprises, offering out-of-the-box creative tools, a generative media developer platform, model licensing, and forward-deployed creatives and researchers that embed directly within enterprises. We're hiring an Enterprise product marketing leader for Runway Enterprise, leading the segment and developing priority verticals including Media, Retail/eCommerce, Software, and more. This is not a purely positioning or “launch” role. You'll own the success of the enterprise segment, partnering closely with the sales & enablement team, enterprise marketing & growth. You’ll lead the development of Runway’s overall enterprise messaging and positioning and create tailored, vertical-specific messages and value propositions, built from your first-hand experiences engaging directly with Runway’s customers. This is a builder's role. You'll be defining the discipline, working shoulder-to-shoulder with sales, product, creative, marketing and growth; you'll be measured on the growth of the business (not just on assets shipped or messaging consistency). WHAT YOU'LL DO - Own the Enterprise segment. Define Runway audiences in the enterprise: who they are, the jobs they hire Runway for, how they differ across verticals. Ground audiences in hands on customer research, win/loss details, and usage analysis. Turn these insights into a point of view that product and leadership actually build against. - Own positioning and messaging for enterprise & vertical solutions. Define how Runway is positioned across its audiences, with tight value propositions and proof points for key verticals. You’ll make the story sharp, consistent, and reflective of Runway's ambitious brand, and make sure a professional buyer recognizes themselves in it. - Drive acquisition and conversion, not just awareness. Partner with growth to move the funnel that matters for this segment: acquisition channels and targeting that find more customers within our ICPs. You're comfortable owning metrics and running experiments, not just producing the narrative around them. - Drive competitive intelligence and response. Track and deeply understand the key players across the AI creative tools market. Turn your market understanding into a living point of view on where we win, where we're exposed, and how we respond, and make it legible to product and leadership. - Partner on enablement. Partner with the sales enablement team to develop assets that drive confidence in Runway’s customers and sellers alike. - Player & coach. You’ll operate hands on as the direct owner of Enterprise and Solutions Marketing; opportunity to lead and manage a team of PMMs for candidates of the right seniority. WHAT WE'RE LOOKING FOR - 8+ years in product marketing, including time leading PMM for a winning enterprise product at meaningful scale. You’ll bring a track record of work that moved business metrics and grew new verticals (not just launches & messaging that you shipped). - Core & Vertical expertise. You’re comfortable leading product positioning exercises at the executive level. You come with a proven track record of industry/vertical product marketing, including defining, developing, and launching new verticals. - Exceptional positioning and narrative craft. You can take research concepts and technical products and make them land for a discerning, professional audience. You create sharp positioning, ad creative, and launch stories (and you can write them yourself). - You thrive in an environment with rapid pace and a high accountability culture. You move very fast, make decisions with incomplete information, and instinctively gravitate toward shipping today (not writing docs for tomorrow). - Sharp competitive instincts. You track markets closely, form a real point of view on where to win, and translate it into product and messaging decisions. - Excellent written and verbal communication. You confidently assess the state of the business, call out challenges, and articulate your plans to solve them. - (Bonus) Pricing and packaging experience. You've shaped how a product is packaged and priced across individual and team/enterprise tiers, and you understand the tradeoffs a self-serve-to-enterprise motion creates. - (Bonus) PLG. You've led product marketing efforts in a growth stage company with both PLG & Sales Led motions. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Who we are Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase. With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once. Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love. If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us. Hours & location 🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week. Preferred locations: EST Europe Why this job is exciting Source code is at the heart of Sourcegraph. We support multiple code hosts and retrieve, store, index, and serve source code - to end users, admins, and other internal services. This role gives you the opportunity to solve complex, challenging, and highly technical problems for our customers, both internally and externally, help unleash the potential and productivity of our Engineering teams, and delight our customers with industry-leading quality software. The Platform team primarily focuses on building a fully managed platform for using Sourcegraph, Sourcegraph Cloud, our SaaS offering. As a member of the Platform team, you will work closely with both external customers and internal stakeholders to meet their needs. You will: Develop inter-cloud connectivity solutions to support enterprise customers from highly regulated industries to use Sourcegraph Cloud. Build a control plane to orchestrate a fleet of single-tenant Sourcegraph Cloud instances. Expose complex infrastructure as API to support internal customers to iterate faster. Dive into upstream dependencies (e.g., CDK for Terraform, Terraform providers for GCP)  to debug and patch non-trivial problems. Be an advocate for building reliable services and work with leadership to help product teams achieve operational excellence. Participate in on-call rotation to uphold our contractual SLA commitments. 📅 Within one month, you will… Onboard onto the Sourcegraph architecture, tooling, and development workflow. Build a solid understanding of the team’s areas of ownership, technical challenges, and problems the team solves for our customers, and know how all of these align with the top-level company goals. Actively participate in team meetings, sharing ideas and insights to contribute to the overall team goals. Start contributing to the team goals and deliverables by shipping new features, debugging issues, and fixing bugs. 📅 Within three months, you will… Demonstrate a comprehensive understanding of the Cloud infrastructure, its underlying technologies, and its integration within the Sourcegraph ecosystem. Lead initiatives contributing to team goals through both discovery and delivery phases, collaborating directly with product and design partners, other engineering teams, and non-technical stakeholders from different departments. Contribute to the architectural design and implementation of new features or improvements, actively shaping the future direction of Cloud infrastructure based on customer needs. Lead initiatives contributing to team goals on the roadmap by going through the entire product development lifecycle discovery, design, implementation, and delivery. Participate in our on-call rotation. 📅 Within six months, you will… Be defining long-term technical vision and strategies for new product development, scaling existing services, and managing technical debt. These plans will consist of multiple smaller milestones that you will deliver iteratively with the team. Collaborate with the Engineering Manager on defining the team’s growth strategy based on the long-term product vision, the technical vision, and the team’s needs. Seek feedback from customers and stakeholders to identify opportunities for further improvements or new features, actively iterating on the Cloud infrastructure to ensure it continues to meet our high bar. About you You bring a product mindset in balancing architectural flexibility and philosophy with meeting immediate customer demand. You are an experienced software engineer who seeks to solve problems by writing code rather than through one-off operations. You are passionate about user experience and self-service. You balance maintaining and designing high-impact systems with a pragmatic understanding of how to make appropriate tradeoffs (e.g., cut scope, low-tech vs. custom complex solutions) to ship quickly and iterate when necessary. Qualifications: Proficiency in Go, or other strongly typed languages. Knowledge in one of the public cloud platform providers (GCP, AWS, Azure) Experience with Terraform (or similar IaC solutions) and Kubernetes to build tooling and automation. Skilled at debugging distributed systems, followed by designing and implementing solutions to those problems. This means you should know your way around various OS-level primitives, e.g., network, CPU, and memory. Ability to communicate clearly and empathetically, especially in writing and documentation. Preferred time zone between UTC-8 and UTC+2 Nice to haves: Built services and exposed them as API for external consumption  (e.g., gRPC). Comfortable implementing system-level software  (e.g., custom transport protocol) if needed or has contributed to Kubernetes controllers/operators. Published blog posts and/or tech talks about your work. Experience working on small high-performing teams, preferably tech startups. Level 📊 This job is an IC3.  You can read more about our job leveling philosophy in our Handbook. Compensation 💸 We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an open and transparent company, our compensation philosophy and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive. Your base salary is determined by the IC3 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone. 💰The starting salary for the IC3 pay band in each zone is: Zone 2: $148,000 USD Zone 3: $111,000 USD Zone 4: $74,000 USD 📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous perks & benefits . Interview process Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! We expect the interview process to take 4.75 hours in total. 👋 Introduction Stage - we have initial conversations to get to know you better… [30m] Recruiter Screen [30m] Hiring Manager Screen 🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners… [Async] Take-home exercise [60m] Take-home exercise walkthrough + System Design [60m] Pairing Exercise [60m] Resume Deep Dive [60m] Cross-functional Team Collaboration Interview / Values Interview 🎉 Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holistically… [30m] Leadership We check references and conduct your background check Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process. Learn more about us You can learn more about what it is like to work at Sourcegraph by reading our handbook . We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our culture , competitive compensation and benefits here. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds. Sourcegraph participates in E-Verify for U.S. Employees.

Location: Yerevan; Poland; Spain; Ukraine; Serbia Workplace: remote About the role: Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts. You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness. Domain Focus Deep, current expertise in one or both of our priority verticals is a leading selection criterion: Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows. Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling. You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries. Forward-Deployed Delivery (FDE / FDX) Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other: FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos. FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment. Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential. Requirements: Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context. Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery. Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping. 5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms. Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements. Fluent English. A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must. GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders. Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks. Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs. Design thinking, data-driven decisions, strong communication and executive storytelling. Bias to action; thrives in ambiguity with structured problem-solving. Enough engineering empathy to earn credibility with senior engineers and architects on day one. Nice to Have: Second priority vertical beyond your primary FSI/HCLS focus. Prior experience in a Premier AWS or Anthropic partner environment. Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early. Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP. Software development background. What You'll Do: Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery. Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs. Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments. Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result. Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream. Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows. Break complex work into incremental releases; balance delivery against technical debt and architecture. Sprint-Enable-Realize engagement model. Lead Agile execution - backlog, sprint planning, release process. Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program. Define success metrics and analytics; drive continuous improvement and root-cause analysis. Support change management, enablement, and reusable playbooks so wins repeat across accounts. Why Join Us: Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact. Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment. Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers. Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks. Remote-friendly culture. Private medical insurance or sports coverage Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work.

Location: Dublin, Ireland; London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: We're looking for an exceptional marketing leader to drive Notion’s growth across EMEA— the team responsible for both the fuel that powers our regional go-to-market and the engine that converts it into pipeline and revenue. You'll lead a multi-disciplinary group of marketers across digital, demand, content, and campaigns, and you'll own the end-to-end system that turns regional narratives into measurable growth across markets. WHAT YOU'LL ACHIEVE: - Lead and develop a high-performing team - Manage and grow a cross-functional team of marketers spanning digital, demand generation, content strategy, and campaign execution. Foster a culture of craft, speed, and accountability. - Own the EMEA content and campaign narrative - Develop messaging houses grounded in real customer problems, use cases, and outcomes. Build modular, deployable content bills of materials (BOMs) — stories, assets, templates, talk tracks, proof points, and examples — that travel across channels and markets. - Lead regional demand generation - Leadership over the EMEA demand engine—across self serve and sales assist audiences, with repeatable programmes that have clear positioning, modular assets, and measurement plans that connect directly to pipeline and revenue. - Orchestrate market launches and flagship campaigns - Translate global narratives into market-ready messaging, toolkits, and channel plans. Lead the content and toolkit workstream for product launches and flagship regional campaigns. Keep cross-functional plans, assets, and timelines aligned and deployable across EMEA. - Enable the wider regional team - Partner with Country Marketing, Storytelling, Sales, and global Product Marketing to ensure consistent storytelling, proof points, and talk tracks across every market and channel. Your team's output is what others build from. - Scale with AI - Build and apply AI-driven workflows to accelerate research, drafting, localisation, and asset iteration at speed — without sacrificing accuracy or customer relevance. Model this capability for the broader team. - Measure and sharpen - Use funnel insights — engagement data, customer feedback, and business metrics — to continuously refine messaging, content, and programmes. Report on what's working and make the case for change when it isn't. SKILLS YOU'LL NEED TO BRING: - 12+ years in B2B marketing — with meaningful time owning both content/narrative and demand generation in a high-growth or enterprise SaaS environment. - Proven people leadership — experience building, managing, and developing multi-disciplinary marketing teams. You know how to hire for craft and lead through ambiguity. - Narrative and content mastery — you can write a compelling messaging house, build a scalable toolkit, and coach others to do the same. Customer empathy is instinctive, not a checklist item. - Demand generation depth — hands-on experience running and optimising paid, email, webinar, and outbound programmes, with a strong grasp of funnel metrics and revenue attribution. - AI fluency — you actively use AI tools to accelerate your work and can design workflows for your team to do the same. Not a curiosity — an active working practice. - EMEA market knowledge — experience running multi-market programmes across EMEA with an understanding of localisation needs, cultural nuance, and go-to-market variation across the region. - Cross-functional influence — able to align and work effectively across global and regional stakeholders in Sales, Product Marketing, Comms, and Country teams — without always having formal authority. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €140,000 - €165,000 per year. NICE TO HAVES: - Notion user: you're comfortable and familiar with Notion's value to businesses - Business level proficiency in French or German - Experience with freemium business models By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position We are seeking a meticulous and self-driven Senior Admissions Solutions Coordinator to take full ownership of the end-to-end admissions process for our UK and US partner universities. Working remotely from Poland, you will manage a live caseload, ensuring every application is processed accurately and efficiently while consistently meeting established KPIs. This role requires complete accountability for each student file from application through to enrolment. Key Result Areas · Manage a live portfolio of student applications, ensuring every case remains accurate, complete, and progresses efficiently through each stage of the admissions cycle. · Review, verify, and process application documentation in accordance with the admission requirements and quality standards of UK and US partner universities. · Take full ownership of individual performance metrics by meeting application deadlines, proactively identifying risks, and ensuring timely resolution of outstanding issues. · Act as the primary point of contact for students, partner universities, and internal teams, ensuring clear communication and seamless coordination throughout the admissions process. · Maintain the highest standards of accuracy and compliance by ensuring all applications meet institutional requirements before submission. · Monitor personal performance, analyse workflow efficiency, and implement process improvements to enhance productivity, accuracy, and student experience. Requirements Essential Criteria · Bachelor's degree or equivalent qualification. · Minimum of 2 years' experience in admissions management, student enrollment, or a similar administrative role within higher education or university admissions. · Proven experience managing high-volume application processing, documentation, and casework with exceptional accuracy and attention to detail. · Demonstrated ability to work independently in a remote environment, effectively managing priorities and delivering results with minimal supervision. · Self-motivated, disciplined, and capable of working independently in a remote, KPI-driven environment. · Excellent written and verbal communication skills, with the ability to manage multiple stakeholders professionally. Desirable Criteria · Excellent organisational and time management skills, with a strong eye for detail. · Strong analytical and problem-solving abilities, with a continuous improvement mindset. · Proficiency in using CRM systems, admissions platforms, and Microsoft Office applications. · Highly accountable, taking full ownership of work and outcomes. · Calm, resilient, and able to perform effectively under pressure while managing competing deadlines. · Committed to delivering a high standard of service, accuracy, and compliance throughout the admissions process. Location The position is home-based with travel if required. Other Information Please note this position is only available on our consultancy agreement. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.

Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position We are seeking a meticulous and self-driven Senior Admissions Solutions Coordinator to take full ownership of the end-to-end admissions process for our UK and US partner universities. Working remotely from Poland, you will manage a live caseload, ensuring every application is processed accurately and efficiently while consistently meeting established KPIs. This role requires complete accountability for each student file from application through to enrolment. Key Result Areas · Manage a live portfolio of student applications, ensuring every case remains accurate, complete, and progresses efficiently through each stage of the admissions cycle. · Review, verify, and process application documentation in accordance with the admission requirements and quality standards of UK and US partner universities. · Take full ownership of individual performance metrics by meeting application deadlines, proactively identifying risks, and ensuring timely resolution of outstanding issues. · Act as the primary point of contact for students, partner universities, and internal teams, ensuring clear communication and seamless coordination throughout the admissions process. · Maintain the highest standards of accuracy and compliance by ensuring all applications meet institutional requirements before submission. · Monitor personal performance, analyse workflow efficiency, and implement process improvements to enhance productivity, accuracy, and student experience. Requirements Essential Criteria · Bachelor's degree or equivalent qualification. · Minimum of 2 years' experience in admissions management, student enrollment, or a similar administrative role within higher education or university admissions. · Proven experience managing high-volume application processing, documentation, and casework with exceptional accuracy and attention to detail. · Demonstrated ability to work independently in a remote environment, effectively managing priorities and delivering results with minimal supervision. · Self-motivated, disciplined, and capable of working independently in a remote, KPI-driven environment. · Excellent written and verbal communication skills, with the ability to manage multiple stakeholders professionally. Desirable Criteria · Excellent organisational and time management skills, with a strong eye for detail. · Strong analytical and problem-solving abilities, with a continuous improvement mindset. · Proficiency in using CRM systems, admissions platforms, and Microsoft Office applications. · Highly accountable, taking full ownership of work and outcomes. · Calm, resilient, and able to perform effectively under pressure while managing competing deadlines. · Committed to delivering a high standard of service, accuracy, and compliance throughout the admissions process. Location The position is home-based with travel if required. Other Information Please note this position is only available on our consultancy agreement. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About The Role: We're an advertising company that lives or dies by how well we connect to the outside world. We integrate with the major social and ad platforms (Meta, Google, TikTok, LinkedIn, Snap, and more) and wire them into our internal systems for billing and reporting. Data moves constantly and in both directions, at scale, and a meaningful part of our estate is legacy. You'll own the technical direction that keeps all of this coherent, resilient, and evolvable — and you'll stay close enough to the code to prove it. This is the top of our individual-contributor ladder. You won't have direct reports; your leverage comes from setting direction, building the hard parts yourself, writing the decisions down, and getting engineers and leadership to build behind them. This is not a role that only draws diagrams — you'll ship production code on the riskiest paths, cut the spike that de-risks a migration, and go deep in the incidents nobody else can crack. We work across PHP, Go, Python, TypeScript, and JavaScript; PHP and Go are both first-class and here to stay, and the right tool for a problem can land in either. You'll be the person who decides where new capability lands, how legacy gets retired, and how we absorb the constant churn of third-party APIs without breaking delivery. What You'll Own: The integration architecture for ingesting from and pushing to external ad/social platforms — versioning, rate limits, backfills, idempotency, webhooks, and graceful degradation when a partner API changes underneath us. The data architecture for information flowing between platforms and internal systems: pipelines, reconciliation, contracts between services, and the path from operational data to reporting. A pragmatic strategy for modernizing the legacy estate — strangler-fig migrations, clear service boundaries, and sound judgement about which language and pattern fit each problem — carried far enough into code that teams can follow the pattern. The engineering bar for integration and data work: the reference implementations, patterns, and standards the org builds against, ratified through the technical committee. What You'll Do: Set the technical direction for new products and major changes, and stay the technical decision-maker through build and post-launch — with the authority to course-correct when implementation drifts, and the habit of being in the codebase to catch the drift early. Build the hard parts yourself. Write production code on the riskiest, highest-leverage paths; prototype the uncertain approach to turn an argument into evidence; build the reference implementation others extend. Turn intangible trade-offs — partner API risk, team capability, long-term scalability, cost of change — into clear, written decisions (ADRs) that leadership and the technical committee can sign off on. Define service and data contracts, integration patterns, and resilience strategies that survive third-party API deprecations and outages. Go deep when it breaks: lead diagnosis on the gnarliest production incidents and performance regressions, and land the fix and the systemic follow-up. Identify the infrastructure (compute, data, messaging, observability) needed to meet current and near-future goals. Raise the bar through others: mentor engineers and tech leads, set the standard in code review, and drive cross-functional decisions across engineering, product, security, and operations — through influence, not line management. Evaluate third-party and vendor solutions against our integration and data requirements. Monitor systems against performance and business benchmarks and escalate with concrete recommendations. What We're Looking For: Substantial experience as a staff/principal engineer (or equivalent) on integration-heavy, data-heavy systems — ideally where you didn't control the external APIs. Still hands-on. You lead by building, and you're demonstrably strong in production code, not only in design. Depth in at least one of PHP, Go, or Python , and comfort across a polyglot estate (TS/JS on the front). A track record of modernising legacy systems incrementally without halting delivery. Fluency in integration and data patterns: idempotency, eventual consistency, rate limiting, queuing, backfills/reconciliation, API versioning. A history of driving technical decisions through influence rather than authority — getting senior leadership and peer engineers to commit to a direction, and backing it with working code. Nice To Have: Experience with ad/martech platform APIs (Meta Marketing, Google Ads, TikTok, etc.). Data warehouse / analytics pipeline experience (e.g. BigQuery). Multi-region, multi-currency, or high-volume billing/reconciliation backgrounds. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Sao Paulo, Brazil; Serbia; Almaty; Armenia; Baku; Barcelona; Berlin, Germany; California; Canada; Cyprus; Dubai, United Arab Emirates; Georgia; Istanbul; Montenegro; Kuala Lumpur Workplace: remote ABOUT YOU We are looking for an experienced Game Tech Lead to drive the engineering direction of a next-generation immersive multiplayer platform built with Unreal Engine 5. This is a senior leadership role focused on gameplay systems, multiplayer architecture, scalability, and technical performance. You will work closely with cross-functional creative and technical teams to deliver high-quality interactive experiences across large-scale virtual environments. The role combines hands-on engineering, technical strategy, and team leadership in a fast-moving product environment. ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. RESPONSIBILITIES Lead the technical implementation of gameplay systems in Unreal Engine 5 Architect and maintain multiplayer systems, networking, and server-side gameplay infrastructure Drive engineering best practices, code quality, and long-term technical scalability Optimize runtime performance across gameplay and multiplayer systems Collaborate with technical art and creative teams on integrated production workflows Support cloud-delivered interactive experiences and scalable online environments Mentor engineers and contribute to technical leadership across the project Work closely with production and stakeholders to align technical execution with project goals REQUIRED SKILLS & EXPERIENCE Strong expertise in Unreal Engine 5 Advanced knowledge of C++ and Blueprints Proven experience building and shipping multiplayer gameplay systems Deep understanding of networking, dedicated servers, and online infrastructure Experience with gameplay architecture and performance optimization Experience integrating game clients with backend platform services (identity, inventory, commerce, matchmaking, social, or similar) Strong technical leadership and mentoring experience Ability to work across engineering, art, and production disciplines Excellent communication and problem-solving skills NICE TO HAVE Experience with cloud-streamed or online interactive experiences Familiarity with persistent online worlds or immersive virtual platforms Experience scaling multiplayer environments and live systems Background in technical prototyping or platform-level systems BENEFITS   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Задачи: — Разрабатывать и поддерживать микросервисную архитектуру — Интегрировать платежные системы и игровые агрегаторы — Развивать существующие платежные модули и создавать новый функционал — Проектировать базы данных, оптимизировать запросы и участвовать в миграциях — Работать с инфраструктурой (Docker, Kubernetes, AWS) — Взаимодействовать с backend-командой, QA и продуктом — Участвовать в code review и технических обсуждениях Требования: — 3–6 лет коммерческого опыта в Backend-разработке — Уверенное знание Node.js и NestJS — Опыт работы с JavaScript и TypeScript — Опыт проектирования и разработки микросервисов — Хорошие знания PostgreSQL, MongoDB и Redis — Опыт работы с Docker, Kubernetes, RabbitMQ и AWS — Понимание принципов построения отказоустойчивых и высоконагруженных систем — Английский язык от уровня B2 Будет плюсом: — Опыт с Go — ClickHouse — Unit и Integration Testing — Опыт в Live Casino, Streaming или Real-Time системах Условия: — Новый продукт и возможность влиять на его развитие с самого начала — Современный технологический стек — Международная команда — Официальное трудоустройство для сотрудников в Праге

Location: Riyadh, Saudi Arabia Muller’s Solutions is seeking an experienced ServiceNow Technical Lead (Facility Management) to lead the implementation of a ServiceNow-based Facility Management solution for a large enterprise client in Saudi Arabia. The successful candidate will provide technical leadership, solution design, platform configuration, and integration with SAP systems to deliver an enterprise Facility Management solution that supports operational excellence. Key Responsibilities Lead the end-to-end implementation of the ServiceNow Facility Management solution. Design and implement scalable ServiceNow solutions aligned with business and technical requirements. Configure and customize ServiceNow modules supporting Facility Management operations. Deliver core capabilities including: Maintenance Management Work Order Management Service Requests Workplace Support Services Transportation Services Telecommunications Services Inventory Management Customer Relationship Management Technical Support Asset Engineering KPI & SLA Management Reporting and Dashboards Design and oversee integrations between ServiceNow and SAP for: Vendors Contracts Purchase Orders Service Entry Sheets (SES) Payment Status Lead technical design sessions, architecture reviews, and development activities. Develop and review integrations using REST/SOAP APIs, IntegrationHub, MID Server, and other ServiceNow integration technologies. Provide technical leadership to developers and implementation teams. Support solution testing, SIT, UAT, production deployment, and hypercare activities. Prepare technical documentation, solution designs, and implementation artifacts. Ensure adherence to ServiceNow best practices, governance, security, and performance standards. Requirements Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 8+ years of ServiceNow implementation experience. At least 3 years of experience as a Technical Lead or Solution Architect. Proven experience delivering end-to-end ServiceNow implementations. Hands-on experience with ServiceNow Workplace Service Delivery (WSD), Workplace Services, Facility Management, or related ServiceNow modules. Experience implementing Maintenance, Work Orders, Service Requests, Asset Management, and Workplace Services. Strong experience integrating ServiceNow with SAP ERP, SAP S/4HANA, and/or SAP Ariba. Hands-on experience with IntegrationHub, Flow Designer, Script Includes, Business Rules, Client Scripts, REST APIs, SOAP APIs, and MID Server. Strong knowledge of ServiceNow platform architecture and development best practices. Preferred Skills ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Certified Implementation Specialist (CIS). Experience with Workplace Service Delivery (WSD), ITSM, ITAM, or CSM modules. Experience with enterprise reporting, dashboards, KPI, and SLA management. Experience working on large-scale enterprise implementations. Strong stakeholder management and communication skills. Preferred Experience Experience delivering ServiceNow Facility Management implementations in large enterprise environments. Experience integrating ServiceNow with SAP procurement and finance processes. Experience leading technical teams throughout the full project lifecycle from design to go-live and post-production support.

Location: Yerevan, Armenia; Dubai, United Arab Emirates Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Thai-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Thai-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Thai and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Thai and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus. Additional Information Benefits & Perks Our client offers a competitive benefits package, including: Hybrid working policy Discretionary performance-related bonus Personalized flex benefits Wellbeing initiatives and access to self-development tools Medical insurance Comprehensive leave package of 40 days inclusive of public holidays Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Location: King of Prussia, United States; McKnight, United States; Newtown Square, United States; Philadelphia, United States; Pittsburgh, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Nashua, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Melbourne, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Jacksonville, United States; Orange Park, United States; Fleming Island, United States; Atlantic Beach, United States; Jacksonville Beach, United States; Green Cove Springs, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Columbus, United States; Worthington, United States; Upper Arlington, United States; Bexley, United States; Easton, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Austin, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.