Задачи:
— поддержка серверной и офисной инфраструктуры: VPS, dedicated servers, Proxmox, Windows и Linux;
— настройка и обслуживание VPN, MFA, firewall, удалённого доступа, мониторинга, логирования и резервного копирования;
— администрирование сетевого оборудования, VLAN и Wi-Fi;
— администрирование Google Workspace и других корпоративных SaaS-сервисов;
— hands-on поддержка пользователей L1/L2 на macOS и Windows, онбординг и офбординг, управление доступами;
— администрирование 1С и корпоративного мессенджера;
— взаимодействие с подрядчиками и провайдерами, работа с оборудованием, лицензиями и инвойсами;
— автоматизация регулярных задач.
Требования:
— от 5 лет опыта системным администратором или универсальным IT-специалистом;
— практический опыт работы с Windows, Linux и macOS;
— уверенное знание сетей и опыт с Cisco, MikroTik, Ubiquiti, Fortinet, UserGate или другим сетевым оборудованием;
— опыт виртуализации: Proxmox, Hyper-V, KVM или аналоги;
— опыт с VPN, firewall, мониторингом, логированием, backup и recovery;
— опыт администрирования Google Workspace; сильный опыт с Microsoft 365 или Яндекс также рассмотрим;
— навыки автоматизации на Bash, Python, PowerShell или аналогичных инструментах;
— опыт администрирования 1С;
— английский от B1 обязателен для рабочих созвонов и взаимодействия с зарубежными дата-центрами;
— самостоятельность, ответственность и готовность к hands-on работе.
Будет плюсом опыт администрирования Slack или другого корпоративного мессенджера, интеграций и сервисов OpenAI/GPT.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
Specifically, you’ll be working on Modal’s machines layer: the fleet of bare-metal and cloud hosts that every Function, Sandbox, and training job runs on, and the control plane that provisions, images, monitors, and repairs them.
You’ll automate the integration of new capacity from a growing set of hardware providers, from auditing and benchmarking hosts and clusters to maintaining our machine images, configuring GPUs, RDMA, networking, and storage, and getting machines into production. You’ll build the automation that keeps the fleet healthy without human intervention: detecting bad GPUs, thermals, and disks. You’ll dig into whatever is between the hardware and the software that runs on top of it, whether that is a kernel panic, a broadcast storm during boot, or getting our container runtime to run on new architectures and platforms.
WHAT YOU'LL WORK ON:
- Automate remediation of unhealthy machines (power cycling, reimaging, GPU recovery) to maximize uptime and minimize operator toil
- Automate integration of new CPU, GPU, and storage servers into the fleet while managing hardware and network heterogeneity
- Monitor network health and reliability across many datacenters, and standardize bare-metal network configuration
- Automate hardware acceptance testing and benchmarking (CPU, disk, GPU, interconnect, network)
- Build our custom network bootloader, machine image pipeline, and kernel and firmware management across the fleet
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve operated fleets of physical hardware (bare-metal provisioning, BMC/IPMI, PXE or network boot, firmware) or built the control planes that manage them (the more challenges you’ve worked through, the better)
- You have strong cloud skills
- You have strong knowledge of low-level operating system foundations (Linux kernel, drivers, networking, file systems, containers, etc.)
- You’re effective at debugging across layers, from BGP flapping, Linux RPS, and vBIOS bugs to a Python control-plane service
- You’re willing to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVES:
- Experience with GPUs and the NVIDIA software stack in production (drivers, health monitoring, XIDs, RDMA/NVLink)
- Prior experience with Go
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
The WHOOP legal team plays a critical role in supporting that mission by enabling the business to move quickly and responsibly around the world. We are rigorous but pragmatic, risk-aware rather than risk-averse, calm under pressure, excellent communicators, and deeply committed to being trusted partners to the business.
WHOOP is hiring an Assistant General Counsel, Litigation to oversee and manage litigation and regulatory enforcement matters. In this role, you will report to the Chief Legal Officer (CLO) and, in conjunction with the CLO, be responsible for developing and implementing litigation and regulatory enforcement strategy. The successful candidate must be comfortable managing all manner of litigation, including commercial disputes, consumer class actions, intellectual property matters, employment disputes, and investigations by federal, state, and international regulatory bodies.
WHOOP is a rapidly scaling, global business built upon a dynamic consumer brand that involves hardware, software, and healthcare. Accordingly, this role will be engaged with an extraordinarily broad array of legal areas. The successful candidate will be a seasoned litigator who possesses the first-hand experience and judgment necessary to assess litigation and regulatory risks and opportunities, hire and manage the outside counsel representing WHOOP, and ensure WHOOP receives the highest quality representation from its law firm partners.
In addition to managing the litigation docket, you will serve as a strategic counselor to all business and corporate functions regarding legal risk and opportunity. The successful candidate will be more than an experienced litigator. They will be a business-minded litigation leader who knows when to fight, when to settle, and when litigation risk should drive changes in the business.
RESPONSIBILITIES
- Own the Company's litigation portfolio, with responsibility for the strategy, oversight, and resolution of lawsuits, arbitrations, pre-litigation disputes, and other contested matters involving the Company, independently driving matters while exercising sound judgment as to when legal, business, or reputational risks warrant escalation.
- Develop litigation strategy for significant matters, including evaluating claims and defenses, determining strategic objectives, identifying key decision points, and recommending litigation and settlement positions.
- Provide senior leadership with clear and actionable assessments of litigation risk, including exposure, ranges of potential outcomes, strategic alternatives, costs, business implications, and recommended courses of action.
- Select, retain, and manage outside counsel, establishing clear expectations regarding strategy, staffing, budgets, work product, responsiveness, and outcomes, and independently pressure-testing outside counsel’s strategic recommendations throughout the entire litigation life-cycle.
- Exercise rigorous oversight of litigation spending, including reviewing budgets and forecasts, scrutinizing staffing and billing practices, identifying opportunities for alternative fee arrangements, and ensuring that legal spending is proportionate to the Company's exposure and strategic objectives.
- Develop settlement strategies and lead significant settlement negotiations, balancing legal exposure, litigation costs, business considerations, precedent risk, reputational considerations, and operational impacts.
- Partner closely with Finance and Accounting regarding litigation reserves, contingent liabilities, insurance recoveries, settlement accounting, budgeting and forecasting, and other financial implications of litigation.
- Partner closely with the People Team regarding employment disputes.
- Manage litigation-related insurance matters, including providing timely notice of claims, coordinating with insurers and brokers, pursuing available coverage, and managing coverage disputes where necessary.
- Oversee discovery and evidence-preservation obligations, including litigation holds, document collection and review, information governance, e-discovery strategy, privilege issues, and the use of technology and outside vendors to manage discovery efficiently.
- Conduct and oversee sensitive internal investigations where appropriate and coordinate with employment, compliance, privacy, security, or other specialists depending on the subject matter.
- Establish and continuously improve litigation playbooks, processes, and technology, enabling the Legal team to manage a growing litigation portfolio efficiently and consistently as the Company scales.
- Promote appropriate use of data and technology in litigation management, including e-discovery tools, matter-management systems, litigation analytics, and emerging AI-enabled legal technologies.
QUALIFICATIONS
- J.D. from an accredited law school and active membership in at least one U.S. state bar.
- 7+ years of relevant legal experience, including experience at a nationally recognized law firm and/or an in-house legal department managing litigation.
- Experience as the lead or managing attorney on complex litigation. Strong command of litigation strategy and procedure, including discovery, dispositive motions, expert practice, mediation, trial preparation, settlement negotiations, and appeals.
- Demonstrated ability to balance legal risk with practical business considerations and deliver actionable advice in a fast-paced environment.
- Ability to translate complicated legal issues into concise, practical advice for senior executives and business leaders.
- Experience in building and improving legal processes, playbooks, and operational infrastructure to support a scaling business.
- Excellent written, verbal, and interpersonal communication skills, with the ability to build trusted relationships across cross-functional teams.
- Highly organized, detail-oriented, and comfortable managing multiple priorities in a dynamic environment.
- Experience supporting technology, consumer products, healthcare, or subscription-based businesses is strongly preferred.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $220,000 to $250,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— писать статьи, лендинги, кейсы, технические блоги и материалы для сайта;
— готовить тексты о продуктах компании: облачная миграция, резервное копирование и аварийное восстановление — backup & disaster recovery;
— адаптировать информацию от инженеров и продуктовых менеджеров в понятные тексты для разных каналов;
— участвовать в подготовке пресс-релизов, White Paper, email-рассылок и презентаций;
— работать в связке с маркетингом, продуктовой командой и техническими экспертами;
— поддерживать единый Tone of Voice бренда;
— следить за корректностью терминологии.
Требования:
— опыт копирайтинга 1–3 года, из них не менее года в IT;
— подтверждённый опыт текстов о сложных IT-продуктах: облачные технологии, виртуализация, Docker, Kubernetes, backup-решения, disaster recovery, информационная безопасность и др.;
— умение работать с технической документацией и общаться с инженерами;
— грамотная письменная речь;
— умение просто и понятно объяснять сложное;
— готовность к долгосрочной проектной работе;
— обязательное портфолио с примерами текстов на IT-тематику.
Будет плюсом:
— опыт написания текстов на английском языке;
— техническое образование или IT-бэкграунд.
Условия:
— долгосрочное сотрудничество на подрядной основе;
— гибкий график по загрузке;
— удалённая работа;
— минимум бюрократии;
— работа в команде профессионалов;
— оплата по договорённости по результатам работы над задачами.
Location: Dubai, United Arab Emirates; Cairo, Egypt; India; Riyadh, Saudi Arabia
Job Description
We are looking for an experienced
SAP Basis & Security Consultant
to manage SAP technical administration, system performance, security, user access, and SAP landscape operations. The ideal candidate should have strong hands-on experience in SAP Basis as well as SAP Security and authorization management.
Key Responsibilities:
Perform SAP Basis administration across SAP environments.
Manage SAP system installation, configuration, upgrades, patches, and system maintenance.
Monitor SAP system performance, availability, and health.
Manage SAP transports, jobs, users, RFCs, interfaces, and system connectivity.
Handle SAP system copies, refreshes, backups, and recovery activities.
Troubleshoot SAP technical and performance issues.
Design and maintain SAP Security roles and authorizations.
Manage user provisioning, role assignments, access requests, and authorization concepts.
Perform SAP Security audits and support compliance requirements.
Identify and resolve authorization issues and security risks.
Support SAP GRC processes where applicable.
Work with functional and technical teams to ensure secure and stable SAP operations.
Support SAP upgrades, migrations, and cloud transformation projects when required.
Requirements:
6+ years of experience in
SAP Basis
.
Strong hands-on experience in
SAP Security and Authorizations
.
Experience managing SAP landscapes across
DEV, QA, and Production
.
Strong knowledge of SAP user administration, roles, profiles, authorizations, RFCs, transports, and system monitoring.
Experience with SAP HANA administration is preferred.
Experience with SAP S/4HANA is preferred.
Knowledge of SAP GRC Access Control is an advantage.
Experience with SAP cloud environments is an advantage.
Strong troubleshooting and problem-solving skills.
Good communication and stakeholder-management skills.
Mandatory Certification:
Valid SAP Cloud certification is mandatory.
Candidate must hold a recognized
SAP Cloud certification
, preferably related to
SAP S/4HANA Cloud, SAP BTP, or SAP Cloud Technology
.
Candidate must provide the
certification name and certificate/credential ID
.
УдалённоDubai, United Arab Emirates; Cairo, Egypt; India; Riyadh, Saudi Arabia
Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Head of Technology Operation in our Cyprus office - a certified Great Place to Work®.
You will lead the teams that run and support the company's technology services, ensuring reliable service, effective support, safe changes, tested recovery and clear operational ownership.
Reporting to: CTO
Responsibilities:
Lead and manage the Technology Operations function, including Infrastructure & Cloud, IT Operations, Application Support, Business Systems & CRM, Trading Platform Operations and regional technology operations
Ensure the reliable day-to-day operation, availability and support of business-critical technology services
Establish clear service ownership, support coverage, operational procedures and escalation processes across the technology environment
Lead the response to major technology incidents, coordinating service restoration, stakeholder communication, root-cause reviews and corrective actions
Drive continuous improvements in incident management, service reliability, recovery and operational resilience
Ensure robust backup, recovery and business continuity procedures are established and regularly tested
Oversee operational changes and release readiness, ensuring that environments, monitoring, support, rollback procedures and handovers are in place before releases
Oversee application support activities, including issue triage, diagnosis, authorised workarounds and escalation to Engineering and Product teams where required
Support and deliver authorised technology and security-related operational initiatives, working closely with Information Security and Technology Risk
Ensure operational security actions are properly assigned, tracked and completed with appropriate evidence
Work closely with Engineering, Product, Data, Risk, Dealing and other business stakeholders to ensure effective technology service delivery
Manage technology suppliers and service providers, including performance, costs, renewals and service quality
Manage delegated technology budgets and maintain visibility over operational expenditure
Lead, develop and mentor Technology Operations managers and specialists, including workforce planning, recruitment, succession planning and knowledge transfer
Establish and monitor operational KPIs, service targets and improvement plans, providing regular reporting to the CTO
Identify operational risks, capacity constraints, dependencies and service gaps, and ensure timely escalation and resolution
Drive the successful onboarding and operational handover of new technology services
Candidate profile:
Proven experience leading multiple Technology Operations teams, technology managers or substantial technology service providers
Strong experience managing business-critical technology services in a high-availability environment
Demonstrated success improving
service reliability, incident management, operational support, recovery and change management
Solid technical understanding of:
Cloud and infrastructure
IT operations and workplace technology
Identity and access management
Monitoring and observability
Database reliability
Application support
Trading platforms and/or other business-critical systems
Experience establishing clear service ownership, operational processes and effective service handovers
Experience working with Information Security / Technology Risk teams and delivering security remediation activities
Strong experience in people leadership, including managing managers, building teams, workforce planning and succession planning
Experience managing technology budgets, suppliers and third-party service providers
Strong understanding of incident response, business continuity, disaster recovery and operational resilience
Excellent stakeholder-management and communication skills, with the ability to work effectively with both technical and business leadership
Strong analytical and problem-solving skills, with a structured and hands-on approach to operational challenges
Ability to work
full-time from our Limassol, Cyprus office (Hybrid model after probation)
Nice to Have
Experience within
financial services, fintech, brokerage or another highly regulated environment
.
Experience supporting
trading platforms
or other high-volume, business-critical technology environments
Experience with
CRM and business systems engineering/integrations
Experience managing technology operations across multiple regions
Previous experience establishing, scaling or restructuring a Technology Operations function
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to a dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with HR (30 - 45 min)
Technical interview with the CTO (1 h)
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Riyadh, Saudi Arabia
We are seeking an experienced
Plant Tissue Culture Technician
responsible for the laboratory-based propagation of rare, endangered, difficult-to-propagate, and high-value plant species using
tissue culture and micropropagation techniques
.
The role will support living plant collections, plant conservation programmes, and specialised in-vitro propagation activities. The successful candidate will establish and maintain sterile laboratory conditions, prepare culture media, initiate and maintain plant cultures, monitor plant development, and support the acclimatisation of tissue-cultured plants.
Key Responsibilities
Propagate rare, endangered, difficult-to-propagate, and high-value plant species using tissue culture and micropropagation techniques.
Initiate, establish, multiply, root, and maintain
in-vitro plant cultures
according to species-specific protocols.
Select and prepare suitable explant material for tissue culture initiation.
Perform surface sterilisation and maintain strict aseptic techniques to minimise contamination.
Prepare and modify plant tissue culture media, including nutrients, vitamins, plant growth regulators, carbohydrates, and gelling agents.
Monitor cultures for growth, development, contamination, physiological abnormalities, and overall performance.
Conduct routine subculturing and transfer plant material under sterile conditions.
Maintain appropriate temperature, photoperiod, light intensity, and other environmental conditions for tissue cultures.
Operate, clean, sterilise, and maintain laboratory equipment including
autoclaves, laminar-flow cabinets, growth chambers, balances, pH meters, and microscopes
.
Monitor equipment performance and coordinate maintenance and calibration requirements.
Implement laboratory cleaning, sterilisation, contamination-control, and waste-management procedures.
Identify sources of microbial contamination and implement corrective and preventive measures.
Support the transfer and acclimatisation of tissue-cultured plants from
in-vitro to ex-vitro
conditions.
Develop, refine, document, and standardise tissue culture protocols for priority plant species.
Maintain detailed records covering explant sources, media formulations, culture dates, subcultures, treatments, contamination rates, multiplication rates, rooting success, and plant survival.
Maintain laboratory inventories of culture media components, consumables, chemicals, glassware, and sterile materials.
Support plant conservation and recovery programmes for endangered, threatened, rare, and difficult-to-propagate species.
Assist with research and trials aimed at improving propagation success.
Provide practical training and technical guidance to staff, interns, and students.
Ensure laboratory activities comply with applicable health, safety, chemical handling, biological material, biosecurity, and laboratory operating requirements.
Requirements
Degree in
Biology, Plant Biology, Botany, Biotechnology, Plant Sciences, Horticulture
, or a related field.
Formal training in
plant tissue culture, micropropagation, plant biotechnology
, or related laboratory techniques is preferred.
Minimum 5+ years of relevant laboratory experience
involving plant tissue culture and micropropagation.
Demonstrated practical experience in
culture initiation, multiplication, subculturing, rooting, and culture maintenance
.
Experience propagating
rare, endangered, difficult-to-propagate, or high-value plant species
is highly desirable.
Strong practical experience in
explant selection, preparation, surface sterilisation, and aseptic handling
.
Demonstrated experience preparing and modifying plant tissue culture media and working with
plant growth regulators
.
Extensive experience maintaining sterile laboratory conditions and controlling contamination.
Hands-on experience operating
autoclaves, laminar-flow cabinets, growth chambers, pH meters, balances, microscopes
, and related laboratory equipment.
Experience identifying and troubleshooting contamination, culture decline, abnormal growth, poor multiplication, and rooting problems.
Experience monitoring environmental conditions for in-vitro cultures.
Experience with
hardening and acclimatisation
of tissue-cultured plants to greenhouse or nursery environments.
Experience developing, testing, refining, or documenting species-specific micropropagation protocols.
Strong laboratory record-keeping, data-management, inventory-management, and technical documentation skills.
Experience supporting
plant conservation, ex-situ conservation, or endangered species propagation
projects is preferred.
Ability to collaborate effectively with
botanists, horticulturists, researchers, conservation specialists, and academic institutions
.
Demonstrated ability to train staff, interns, students, or laboratory personnel in tissue culture techniques.
Strong troubleshooting, analytical, observational, and problem-solving skills.
Strong attention to detail and ability to perform laboratory procedures consistently and precisely.
Previous experience in a
botanic garden, plant tissue culture laboratory, research institution, university, conservation facility, commercial micropropagation laboratory, or comparable plant-science environment
is preferred
Location: San Ramon, United States
A bit About Flosum:
Flosum occupies the vanguard of technological innovation within the Salesforce DevOps arena, proffering a comprehensive solution that seamlessly integrates merge tools, version control, continuous deployment, and meticulous code analysis.
In addition, Flosum boasts Enterprise-grade Disaster Recovery Solutions, complemented by a game-changing Cybersecurity framework meticulously tailored for Salesforce Programs. This framework has been astutely harnessed to amplify the DevSecOps paradigm in collaboration with our esteemed Partners.
Our well curated suite of products harmonizes seamlessly within the expansive Salesforce ecosystem, catering to the needs of Developers, Administrators, Architects, and Chief Information Officers.
If the notion of contributing to a progressive enterprise equipped with proven offerings within a rapidly evolving market beckons you, this extraordinary opportunity awaits your consideration.
A bit About You:
You’re a dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management.
You have experience selling to technical buyers and working with resellers, VAR’s, and channel partners.
You’re an ambitious Account Executive with a proven track record over 5+ years growing revenue within Enterprise customer accounts with a customer-centric approach.
You thrive working remotely, cherish structured routines, and exemplify a professional demeanor.
You are highly organized and thrive in a high-velocity environment that, although reasonable and respectful, often has ambiguities and competing priorities.
You are internally driven by curiosity and continuous learning. You have proven that you can be entrusted with big decisions, and you strive to bring thoughtfulness and empathy to all of your work.
You are humble, and collaborate well with other people. You thrive working within a team, and exhibit excellent communication and interpersonal skills.
You are self-motivated, reliable, and can function effectively in a distributed team.
Available to travel up to 25%.
Multilingual proficiency to elevate global engagement is a distinct advantage.
Bonus Points for:
Certified Sales Certifications & demonstrated ability to consistently achieve $1mm+ quotas.
Expertise in Salesforce platform support, development or CyberSecurity.
Background in project or product management.
Experience in process design and documentation.
Prior exposure to DevOps solutions.
Within 1 Month, You'll...
Complete orientation.
Begin 1:1s with your manager.
Meet with other team members and stakeholders in Sales, Customer Success, Solutions Engineering, Business Development, Partnerships and Operations.
Introduce yourself to your accounts.
Listen and learn from shadowing calls of your peers.
Develop your Flosum 30 / 60 / 90 day plan.
Within 3 Months, You'll...
Have a strong understanding of Flosum and feel comfortable pitching our software and services.
Become an expert with our internal tools and processes.
Work closely with Business Development reps to collaborate on prospecting into your accounts.
Within 6 Months, You'll...
Meet or exceed your pace to quota.
Continue to focus on the objectives within your annual plan.
Navigate and execute most aspects of your role independently. (though help is always available)
Within 12 Months, You'll...
Be seen as a trusted business-advisor and Flosum expert, making a significant impact on the Sales Team.
Be considered a top-performing AE on the team by consistently exceeding your goals.
Set an example for new Account Executives and assist in the training, onboarding and motivating new team members.
Requirements
In the role as an Enterprise Account Executive, you will:
Build relationships with prospective enterprise-level clients.
Leverage the following strategic sales motions:
Strategic Account Planning
Account Based Sales (ABM)
Tailored Sales Automation Drip Campaigns (Salesloft / Outreach.io)
Embrace Enterprise GAP / Value / Solution Sales Methodologies
Execute Upsell / Cross-Sell / Nurture / GTM / Awareness Sales Campaigns
Construct and Deliver Interactive Growth Presentations and Proposals
Deliver exceptional Customer Experiences with new clients, ensuring their triumphant onboarding.
Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects.
Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications.
Convey the value of our products through innovative approaches.
Drive the adoption of novel features and enhancements, perpetuating growth.
Conduct Quarterly Business Reviews and interactions grounded in value with clients.
Oversee the complete customer lifecycle, including escalations and touchpoints.
Amass insights and recommendations from clients to inform product refinement.
Exemplify thought leadership and orchestrate customer advocacy.
Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars.
Rigorously document and classify client interactions for valuable insights.
Benefits
Join Us at Flosum
Become an integral part of an environment that empowers excellence, irrespective of your location. As a globally distributed company, we champion equal opportunity and nurture a culture of collaboration. Embark on a journey of growth and innovation by applying now.
Competitive Compensation Package
Health Benefits including Vision and Dental
HSA & FSA
401(k)
Unlimited Flex Time Off Plan + All Major U.S. holidays
Flexible Work Hours
Remote Work Location
Phone / Internet Monthly Capped Reimbursement
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Make Replit the single place where businesses can buy everything they need through their agents. As a Staff Software Engineer on Replit’s Money team, you’ll set technical direction and build the commerce platform that lets users discover, evaluate, purchase, and manage the products and services they need to build and run their businesses—without leaving Replit.
Replit already enables businesses to accept payments through integrations such as Stripe. This role builds on that foundation to expand what businesses can buy and accomplish through Replit Agent. You’ll design commerce experiences that combine the simplicity consumers expect with the controls enterprises need, making agent-assisted purchasing useful, trustworthy, and reliable.
You’ll own architecture and lead cross-team delivery across merchant and service-provider integrations, agent tools, purchasing workflows, and the lifecycle after a transaction. The challenge goes beyond executing a payment: agents need to understand what a user wants, present clear choices and costs, act within delegated authority, and verify that the purchase delivered the intended outcome. You’ll stay hands-on with design and code while aligning partners, mentoring engineers, and turning an ambitious product vision into incremental customer value.
Set the architecture and technical roadmap for agentic commerce, making Replit a single place to discover, buy, and manage the products and services businesses need.
YOU WILL:
- Lead end-to-end purchasing experiences through Replit Agent: translate user intent into relevant options, communicate prices and terms, obtain appropriate authorization, execute purchases, and confirm fulfillment or provisioning.
- Build extensible integrations with merchants, software vendors, and service providers so the platform can expand its commerce offering without rebuilding each workflow from scratch.
- Build on existing Stripe and payments capabilities, extending payment integrations where needed to support new purchasing experiences rather than treating basic payment acceptance as a greenfield problem.
- Design agent-facing APIs and tools with clear contracts, secure credentials, scoped permissions, spending limits, and appropriate confirmation for consequential actions.
- Partner with product and security to support enterprise purchasing requirements such as role-based access, approval workflows, purchasing policies, and auditable transaction histories, while keeping simpler purchases easy.
- Own the purchase lifecycle beyond checkout: provisioning and access, order and subscription state, receipts, renewals, cancellations, refunds, and reconciliation across providers.
- Make agent-driven transactions reliable with idempotency, verified events, durable state, safe retries, and recovery from partial failures; evaluate whether workflows complete the authorized task without duplicate purchases or unintended spend.
- Lead ambiguous initiatives across teams, define incremental milestones, stay hands-on with implementation, and raise the engineering bar through mentoring, design reviews, and production ownership.
REQUIRED SKILLS AND EXPERIENCE:
- A track record of Staff-level technical leadership on complex customer-facing products or platforms, taking ambiguous initiatives from architecture through launch and production operation across multiple teams.
- Strong hands-on engineering and system design skills, including API design, data modeling, distributed workflows, and thoughtful evolution of existing systems.
- Experience building extensible third-party integrations and handling asynchronous events, duplicate requests, partial failures, and changing provider capabilities.
- Strong product judgment: you can turn complex, multi-step workflows into simple user experiences and balance rapid delivery with correctness and long-term flexibility.
- A security-conscious approach to authentication, authorization, credentials, sensitive data, and actions performed on a user’s or organization’s behalf.
- Demonstrated ability to align engineering and cross-functional partners on technical direction, document decisions clearly, and drive execution without relying on reporting authority.
- Experience mentoring engineers and improving the quality of architecture, implementation, and operations beyond your own projects.
- Comfort using AI-assisted development tools while taking responsibility for the correctness, security, and maintainability of the code you ship.
PREFERRED QUALIFICATIONS
- Experience building commerce platforms, marketplaces, purchasing or procurement systems, or products that connect buyers with multiple vendors.
- Experience with agent tool calling, multi-step agent workflows, or evaluations for reliable execution of actions against external systems.
- Familiarity with payment and purchase lifecycles, including authorization, checkout, subscriptions, fulfillment or provisioning, refunds, and reconciliation.
- Experience building enterprise capabilities such as approval workflows, role-based access, purchasing policies, budget controls, or audit trails.
- Experience with Stripe or other payment providers, developer platforms, or partner integration ecosystems.
BONUS POINTS:
- Experience with emerging agentic-commerce protocols, MCP, or delegated authorization for agent-initiated transactions.
- Experience integrating software and service catalogs, pricing and availability, entitlements, or automated provisioning.
- Familiarity with recurring and usage-based costs, renewal management, international purchasing, or multi-provider transaction workflows.
- These are additional strengths, not a checklist; prior experience spanning every commerce domain or payment provider is not expected.
WHAT WE VALUE:
- Customer outcomes: success means a business can get what it needs through its agent, with clear costs and a verified result—not merely a completed API call.
- User control and trust: agents act within explicit authority, surface consequential choices, and make purchases and ongoing commitments understandable.
- Consumer simplicity and enterprise readiness: straightforward experiences should coexist with the controls organizations need.
- End-to-end ownership: we own the experience from intent through purchase, fulfillment, and ongoing management.
- Pragmatic technical leadership: we build on what exists, deliver incremental value, and invest in correctness and extensibility where they matter.
- Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
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О компании и продукте
Международная продуктовая IT-компания развивает B2C subscription-продукты на Tier 1–2 рынках. Платежная инфраструктура уже построена на базе нескольких PSP и acquirers; следующий этап - масштабирование и развитие ее в Billing-as-a-Service platform.
Почему стоит рассмотреть
• Развитие уже работающей multi-PSP инфраструктуры до Billing-as-a-Service platform
• Прямое влияние на revenue через approval rate, renewals, failed payment recovery и снижение involuntary churn
• Масштабирование платежной инфраструктуры на Tier 1–2 рынках, нескольких продуктах и юрлицах
• Возможность определять PSP / acquiring strategy, routing, payment economics и развитие всего Payments-направления
• Сильная техническая составляющая роли: понимание платежной архитектуры end-to-end и тесная работа с Billing Engineering
Важно
• 5+ лет в Payments / Acquiring / Billing / Payment Operations на стороне B2C merchant
• Практический опыт subscription payments: initial charges, renewals, retries, dunning, failed payment recovery
• Опыт масштабирования multi-PSP / multi-acquirer infrastructure: orchestration, routing, cascading, failover, MID strategy
• Личный опыт работы и переговоров с PSP / acquirers: onboarding, underwriting, commercial terms, escalations
• Подтвержденные цифрами результаты по approval rate / renewal rate / recovery rate
• Понимание payment risk: fraud, chargebacks, disputes и card scheme monitoring programs
• Опыт международной платежной инфраструктуры с несколькими рынками / продуктами / юрлицами
• English — Upper-Intermediate+
• Роль для кандидатов на Кипре или готовых к релокации.
Задачи:
— Писать статьи, лендинги, кейсы, технические блоги и материалы для сайта.
— Готовить тексты о продуктах компании: облачная миграция, резервное копирование и аварийное восстановление (backup & disaster recovery).
— Адаптировать информацию от инженеров и продуктовых менеджеров в понятные и убедительные тексты для разных каналов.
— Участвовать в подготовке пресс-релизов, White Paper, email-рассылок, презентаций.
— Работать в связке с маркетингом, продуктовой командой и техническими экспертами.
— Поддерживать единый tone of voice бренда и следить за корректностью терминологии.
Требования:
— Опыт копирайтинга от 1–3 лет, из них не менее 1 года — в ИТ-сфере.
— Подтверждённый опыт написания текстов о сложных ИТ-продуктах: облачные технологии, виртуализация, Docker, Kubernetes, backup-решения, disaster recovery, ИБ и т.п.
— Умение разбираться в технической документации и общаться с инженерами на одном языке.
— Грамотная письменная речь, умение просто и понятно объяснять сложное.
— Готовность к долгосрочному сотрудничеству на проектной/подрядной основе.
— Портфолио с примерами текстов на ИТ-тематику (обязательно для отклика).
Условия:
— Удалёнка.
Location: Dubai, United Arab Emirates
We are looking for an experienced
Senior Planning Engineer
to join our luxury construction team. The ideal candidate will have strong experience in planning and project controls within high-end construction projects, with a proven track record of managing project schedules, monitoring progress, and coordinating with multiple stakeholders.
Previous experience working specifically as a Senior Planning Engineer in UAE is mandatory.
Key Responsibilities
Develop, maintain, and monitor detailed project schedules from project commencement through completion.
Prepare baseline programmes, recovery programmes, look-ahead schedules, and progress updates.
Monitor project progress against approved schedules and identify delays, risks, and potential impacts.
Prepare regular progress reports, dashboards, and schedule updates for management.
Coordinate with project managers, site teams, consultants, subcontractors, and other stakeholders.
Analyse project performance and provide recommendations for corrective and preventive actions.
Track critical path activities and ensure timely execution of key milestones.
Conduct delay analysis and assist in developing mitigation and recovery plans.
Review contractor and subcontractor programmes and ensure alignment with project objectives.
Monitor planned vs. actual progress and maintain accurate project records.
Participate in project planning meetings and provide updates on programme status.
Support resource planning, productivity monitoring, and forecasting.
Ensure planning and reporting processes are aligned with project requirements and company standards.
Requirements
Bachelor's degree in Civil Engineering, Construction Management, or a related field.
Proven experience in planning and project controls within the construction industry.
Previous experience specifically serving as a Senior Planning Engineer is mandatory.
Experience working on luxury, high-end residential, hospitality, commercial, or premium construction projects is highly preferred.
Strong knowledge of construction planning, scheduling, and project controls.
Advanced proficiency in
Primavera P6
is mandatory.
Strong knowledge of project scheduling, progress measurement, critical path analysis, and delay analysis.
Excellent understanding of construction methodologies and project execution.
Strong analytical, organisational, and reporting skills.
Ability to manage multiple priorities and work effectively with project teams and stakeholders.
Strong communication and coordination skills.
Benefits
Opportunity to work on high-end luxury construction projects.
Professional and collaborative working environment.
Exposure to premium and technically demanding projects.
Competitive compensation package based on experience and qualifications.
Career growth opportunities within the organization.
Задачи:
- Проектирование и разработка архитектуры, выбор технологического стека
- Проектирование и поддержка real-time алгоритмов ценообразования (pricing engines), алгоритмов кэширования, мониторинга и профилирования нагрузки, отказоустойчивости
- Оптимизация производительности и масштабируемости сервиса
- Выбор архитектурных паттернов, анализ технических рисков
- Разработка ТЗ, взаимодействие с другими командами для обсуждения архитектуры решения, предложение и реализация улучшений
- Оптимизация архитектуры для обработки больших объемов данных
- Проектирование и реализация интеграций с внешними источниками данных: API, базы данных, очереди сообщений
- Работа с базами данных: PostgreSQL, Redis, ClickHouse и др.
Требования:
- Опыт в Golang-разработке и проектировании высоконагруженных систем от 5 лет
- Опыт проектирования отказоустойчивых систем: Fault Tolerance, Disaster Recovery, опыт построения масштабируемых систем: Horizontal/Vertical Scaling
- Опыт интеграции систем по HTTPS, REST, JSON, Kafka, gRPC
- Опыт работы с базами данных: PostgreSQL, Redis, ClickHouse
Будет плюсом:
- Опыт в банковской или финансовой сфере
- Опыт работы с HFT-системами: алгоритмический трейдинг, маркет-мейкинг, арбитраж
- Опыт построения сервисов по расчету цен/риск-параметров/параметров портфелей
- Понимание работы кэширования (L1/L2 Cache, Distributed Cache)
- Владение инструментами AI для анализа, генерации и автоматизации
Location: Dubai, United Arab Emirates
We are looking for a skilled
System Administrator
to manage, maintain, and troubleshoot the organization’s IT infrastructure. The role involves administering servers, networks, user accounts, security systems, and IT services while ensuring reliable and secure day-to-day operations.
Key Responsibilities
Install, configure, maintain, and monitor Windows/Linux servers and IT systems.
Manage user accounts, permissions, Active Directory, Microsoft 365, and access controls.
Monitor network and system performance and troubleshoot technical issues.
Perform system backups, recovery procedures, and disaster-recovery activities.
Manage hardware, software, printers, and other IT infrastructure.
Apply security patches, updates, antivirus protection, and system hardening.
Maintain IT documentation, configurations, and asset records.
Respond to help-desk escalations and provide technical support to users.
Requirements
Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
2–5 years of experience
in system administration or IT infrastructure.
Experience with Windows Server and/or Linux.
Strong knowledge of Active Directory, DNS, DHCP, TCP/IP, and networking.
Experience with Microsoft 365 and cloud platforms such as Azure or AWS is an advantage.
Knowledge of virtualization technologies such as VMware or Hyper-V.
Familiarity with backup, monitoring, cybersecurity, and endpoint-management solutions.
Strong troubleshooting and problem-solving skills.
Relevant certifications such as
Microsoft, CompTIA, Cisco, or VMware
are an advantage.
Benefits
Competitive salary package
Supportive and collaborative work environment
Career growth and promotion opportunities
Dubai, United Arab Emirates
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Задачи:
— Развертывание и эксплуатация Bitcoin Core nodes.
— Построение отказоустойчивой инфраструктуры для backend-сервисов.
— Мониторинг состояния Bitcoin-нод и внутренних сервисов.
— Настройка metrics, logging, alerting и dashboards.
— Secrets management и безопасная работа с credentials.
— Backup и disaster recovery.
— Автоматизация deployment и infrastructure provisioning.
— CI/CD.
— Контроль доступов и сегментация инфраструктуры.
— Анализ и устранение production-инцидентов.
— Capacity planning и оптимизация ресурсов.
— Совместная работа с security engineer над hardening инфраструктуры.
Требования:
— Опыт DevOps/SRE в production-системах.
— Linux на уверенном уровне.
— Docker и контейнерная инфраструктура.
— Опыт с Kubernetes или аналогичными orchestration-платформами.
— Infrastructure as Code: Terraform, Ansible или аналоги.
— Опыт построения monitoring/alerting систем.
— Понимание сетей, firewall, TLS и управления доступом.
— Практический опыт secrets management.
— Опыт построения backup/recovery процессов.
— Умение расследовать production-инциденты.
Будет плюсом:
— Опыт эксплуатации Bitcoin Core nodes.
— Понимание Bitcoin P2P/networking.
— Опыт эксплуатации blockchain infrastructure.
— Опыт с security-sensitive или financial infrastructure.
— Опыт защиты публичных сервисов от DDoS/DoS.
— Опыт построения privacy-oriented инфраструктуры.
Что важно в этой роли:
Для проекта критична не только доступность сервисов, но и минимизация инфраструктурных рисков и утечек метаданных. Поэтому нам нужен инженер, который рассматривает security и privacy как часть инфраструктурной архитектуры, а не как отдельный этап после запуска.
Location: USA (Remote)
Workplace: Remote
Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value.
Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact.
Mysten Labs is looking for a Staff Product Designer to set the experience strategy for the DeepBook financial stack and the first-party products built around it, spanning spot trading, margin, prediction markets, liquidity, and the workflows that connect users and builders to onchain finance on Sui.
This role requires strong product judgment, exceptional design craft, people leadership, and real fluency in financial markets and DeFi. You will work with product and engineering from strategy through launch, build a design team that can cover a growing product surface, and stay close enough to the work to lead critical product flows yourself.
The right person knows how to make complex financial systems clear without removing the information users need to assess risk. You should be comfortable designing for retail and professional users, working through technical and regulatory constraints, and using research and product data to improve adoption, execution quality, retention, and trust.
What You Will Do
- Set the design vision, principles, and priorities in partnership with product, engineering, and business leadership.
- Own the end-to-end experience across DeepBook spot, margin, prediction products, liquidity workflows, and related first-party applications.
- Lead the design of core journeys including onboarding, funding, market discovery, order entry, transaction review and signing, portfolio and position management, collateral, liquidation risk, settlement, and recovery from failed states.
- Design for distinct audiences such as retail traders, experienced DeFi users, market makers, liquidity providers, institutions, and developers without creating a fragmented product experience.
- Remain hands-on in the highest-priority work by framing problems, developing concepts, prototyping, testing, and reviewing implementation quality.
- Build a scalable design system and shared interaction patterns for dense financial data, charts, tables, order entry, account states, alerts, and risk communication.
- Establish a practical research program using interviews, usability studies, product analytics, support feedback, and market observation.
- Partner with engineering to understand protocol behavior, transaction states, latency, data dependencies, security boundaries, and platform constraints.
- Work with legal, security, marketing, business development, and ecosystem teams to launch products responsibly and communicate financial concepts accurately.
- Define design and product quality measures, then connect the team's work to activation, conversion, trading success, retention, support burden, and user trust.
What You Will Have
- 10 or more years of product design experience, including meaningful experience leading, hiring, and developing designers in a fast-moving product organization.
- A portfolio that shows both exceptional individual craft and leadership impact across complex, data-dense products.
- Experience designing trading, investing, fintech, payments, crypto, marketplace, or other high-stakes products where users make consequential decisions.
- Fluency in DeFi and direct experience using onchain products. You can discuss swaps, order books, liquidity, routing, slippage, collateral, leverage, liquidation, settlement, smart-contract risk, and transaction signing.
- Strong product judgment and a record of shaping strategy, prioritization, and product decisions with product and engineering partners.
- Skill in interaction design, information architecture, visual design, prototyping, research, and systems thinking.
- Experience building design systems and operating practices that improve consistency and delivery across multiple products.
- Comfort working through ambiguity and making progress while product, technical, market, and legal inputs continue to change.
Nice to Have
- Experience leading design for an exchange, order book, derivatives or margin product, prediction market, wallet, aggregator, or institutional trading platform.
- Experience with both retail and professional trading experiences, including charts, market data, portfolio analytics, and execution workflows.
- Familiarity with Sui, Move, programmable transaction blocks, DeepBook, Slush, or object-based blockchain architectures.
- Experience designing products in legally complex or regulated financial categories.
- Prior experience as a founder, design executive, principal designer, trader, DeFi power user, or ecosystem operator.
Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information.
Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers.
To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!
Location: Bogotá; Mexico; San José; Panama; Montevideo; Asunción; Lima; Santiago; Sucre; Quito
Workplace: remote
We are looking for an experienced Senior QA Engineer to own quality for our AI voice virtual agent. This role is for someone who is equally comfortable reasoning about a large language model's behavior and reading a SIP trace.
You should be interested in testing non-deterministic systems. A voice agent takes a live phone call, transcribes speech that may be accented or noisy, interprets intent, reasons over an LLM, generates a spoken reply, and decides whether to resolve the request or hand it to a human—all within a latency budget callers will notice. Nothing in that chain can be validated with a simple assertion of equality, so you will design the evaluation approach that makes it testable anyway.
You should also be interested in the underlying telephony. Testing this agent means placing real calls: provisioning SIP endpoints and softphones, driving calls programmatically, controlling media conditions, and distinguishing a model failure from a codec, jitter, or call-routing issue.
PLEASE SUBMIT CV IN ENGLISH.
ONLY ACCEPTING CANDIDATES FROM LATAM.
ADVANCED SPOKEN ENGLISH IS REQUIRED.
Responsibilities
Embed fully within a Scrum team
, participating in all ceremonies and maintaining associated artifacts.
Own the end-to-end test strategy
for the AI voice virtual agent across the LLM, speech, and telephony layers.
Design test scenarios for complex conversational behavior
, including multi-turn dialogues, interruptions and barge-in, ambiguous or incomplete input, out-of-scope requests, human escalation/transfer, and failure recovery.
Build and maintain an evaluation framework for non-deterministic output
, leveraging golden datasets, semantic/rubric-based assertions, and automated regression detection for prompt, model, or retrieval changes.
Adversarially test the agent
against hallucinations, incorrect grounding, guardrail bypasses, prompt injections, and unauthorized disclosure of customer data.
Prepare and provision SIP devices
, endpoints, and call scenarios to automate call origination end-to-end.
Diagnose failures across the entire stack
, isolating issues down to the LLM, ASR (speech recognition), TTS (text-to-speech), media path, or call routing layer.
Extend automated coverage
and integrate test suites into the CI/CD pipeline to serve as release gates.
Define and track core quality metrics
, including task completion, containment, intent accuracy, transcription accuracy, response latency, and escalation correctness.
Maintain documented test coverage in the TMS
with full traceability to business requirements.
Communicate and escalate quality risks
to stakeholders backed by data and evidence.
Requirements:
5+ years in QA
, with recent hands-on ownership of a complex, integrated product.
Practical experience testing SIP/VoIP systems
, including call flows, SIP signaling, media handling, softphones, or SIP trunking, with the ability to troubleshoot using SIP traces or packet captures.
Demonstrated creativity in test design
(live scenario design will be a core part of the interview process and heavily weighted).
Proficiency in Python
, sufficient to independently build and maintain automation frameworks.
Experience testing non-deterministic or probabilistic systems
, with a clear approach to designing assertions for variable outputs.
Strong analytical skills
, including the ability to define quality metrics, justify their calculation, and use data to back release decisions.
Hands-on experience with formal TMS tools and Jira
.
Professional fluency in English
(spoken and written), with reliable overlap with US Eastern business hours.
We use the following technologies:
Python with pytest
for test automation.
Playwright
for browser and WebRTC-based call driving.
JsSIP / WebRTC
for programmatic call origination and media control.
SIP softphones and devices
for manual and exploratory testing.
Allure TestOps
as our TMS, linking automated runs to documented test cases.
Jira
for project management and issue tracking.
Jenkins & GitHub Actions
for CI/CD pipelines.
Grafana
for quality and delivery metrics.
LLM APIs and evaluation tooling
— currently in active development, and we are open to any effective approach.
Pluses:
Direct experience testing LLM-based or conversational AI products
, including evaluation frameworks and LLM-as-a-judge approaches.
Familiarity with speech technologies
, including ASR/transcription accuracy measurement (WER), TTS quality assessment, endpointing, and silence detection.
Experience with RAG or retrieval-grounded systems
, specifically in evaluating grounding correctness and context retrieval.
WebRTC and media-layer testing experience
, including codec behavior and performance degradation under jitter or packet loss.
Background in testing IVR, contact center, or conversational IVR platforms.
Multilingual testing capabilities
, with emphasis on Spanish/English code-switching.
Literacy in prompt engineering
, sufficient to analyze system prompts and identify potential failure modes
We are pleased to offer:
Remote work opportunity!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program: get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Creativity is a core requirement for this role, not a nice-to-have. The defects that matter here are found by someone who imagines the caller who interrupts mid-sentence, switches languages halfway through, gives a partial account number, answers a different question, or deliberately tries to jailbreak the agent. Scenario design is the primary skill we are hiring for.
Current State: We have automated call testing built on JsSIP/WebRTC with Python and Playwright, alongside a growing body of test scenarios. The evaluation layer—how we score responses consistently, catch regressions when a prompt or model changes, and report quality metrics leadership can act on—is where this role will have the most impact.
About us:
IDT Technologies is a part of IDT Corporation—an American telecommunications company founded in 1990 and headquartered in New Jersey. It is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1,500 people across 20+ countries, and have revenues in excess of $1.5 billion.
Net2Phone (https://www.net2phone.com/) is a global provider of unified cloud communications solutions. It offers an integrated communications suite featuring powerful collaboration tools, including voice, messaging, chat, and unlimited domestic and international calling to 23+ countries.
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Задачи:
— Проектировать и реализовывать критичные компоненты: policy engine, signing orchestration, key lifecycle, recovery flows, approvals, audit trails, multi-tenant wallet/account сервисы
— Строить высоконагруженные multi-tenant SaaS-системы (изоляция тенантов, rate limiting, backpressure и т.д.)
— Работать с distributed systems, reliability patterns, security-by-design
— Активно использовать AI-инструменты (Claude Code, Cursor, Codex) как core-компетенцию
Требования:
— Сильные CS fundamentals (concurrency, distributed systems, consistency и т.д.)
— 7+ лет backend на Go
— Реальный опыт работы с современными AI coding tools + умение критически проверять AI-код
— Опыт построения высоконагруженных multi-tenant SaaS
— Опыт работы в криптоиндустрии (криптобиржи, блокчейн-проекты, Web3)
Будет большим плюсом:
— Опыт в custody/wallets/MPC/HSM/Ledger
— Blockchain (EVM + Bitcoin обязательно, остальное в плюс)
— Регулируемая среда (SOC 2, ISO 27001 и т.д.)
— Kubernetes, SRE-практики
Условия:
— AI-first культуру с бюджетом на инструменты
— Сильную команду (криптографы, security, SRE, Product)
— Оплата в EUR / USD / криптовалюта
— Полностью удалённый формат работы
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