Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Canada (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
-Разрабатывать и поддерживать backend-сервисы на Python (FastAPI, asyncio). -Развивать логику диалогового агента: сценарии и состояния звонка, извлечение данных из реплик, работу с LLM.
Location: Dubai; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a
Senior Product Owner
to build how Capital.com detects and prevents fraud and money laundering as we expand into new financial products and markets.
You will own the roadmap for fraud prevention and transaction monitoring. That covers the rules, models and systems that flag risky activity, and the tools teams use to review it. You’ll use AI to clear routine alerts automatically, so people can focus on the cases that need a person. You’ll work closely with Compliance, Operations, Data, Engineering and the Financial Investigation Unit. Because this is a new capability, you’ll shape it from the ground up and, over time, build the team that runs it.
Responsibilities:
Own and prioritize the product roadmap for fraud prevention and transaction monitoring within the agreed financial crime strategy.
Translate fraud threats, money-laundering risk scenarios and control requirements into clear product requirements, detection logic and acceptance criteria.
Lead the development of rules, models and preventive controls with Engineering, Data, Operations and Compliance. Apply AI and machine learning where they demonstrably improve detection, prevention and case handling.
Establish reliable, timely data inputs for detection. Identify gaps in data quality, availability or coverage and prioritise their resolution.
Evaluate proposed controls using historical data and realistic test scenarios. Assess detection coverage, missed activity, false positives and the impact on legitimate customers.
Deliver changes through the agreed approval process, with clear testing, staged rollout, monitoring and rollback plans.
Measure performance after release, including fraud losses, detection effectiveness and customer friction. Use the findings to improve controls without treating fewer alerts as proof of success.
Adapt fraud prevention and transaction monitoring capabilities to emerging threats, new products, markets and transaction types. Make readiness requirements and unresolved coverage gaps visible before launch.
Coordinate delivery across product teams and control owners, making priorities, dependencies and trade-offs clear and escalating decisions that require accountable leadership.
Requirements:
5+ years in product ownership or product management, including end-to-end ownership of a product roadmap at a senior level.
Strong financial crime experience covering both fraud and money laundering, gained in fintech, banking, payments or another regulated business.
Hands-on experience building detection capabilities such as rules, models or transaction monitoring systems.
Experience using AI or automation to reduce manual alert review, for example automated customer outreach, while keeping people on complex cases.
Strong data skills: you understand where data comes from and how reliable it is, and you can evaluate detection using historical data, coverage and false-positive analysis.
Experience releasing changes to live controls safely, with testing, staged rollout, monitoring and rollback.
Excellent stakeholder management, including working with Compliance and control owners through approval processes.
Experience building or growing a product team is desirable.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Dubai; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a
Senior Product Owner
to build the products behind our new Financial Investigation Unit as we expand into new financial products and markets.
You will own the roadmap for investigation case management and customer offboarding. You’ll use AI to give investigators a complete picture of each case faster, and turn approved decisions into workflows that run reliably. You’ll work closely with investigators, Compliance, Operations and Engineering. Because this is a new capability, you’ll shape it from the ground up and, over time, build the team that runs it.
Responsibilities:
Own and prioritise the product roadmap for financial investigation case management and customer offboarding, focusing on investigation quality, timely decisions and reliable execution.
Translate investigator needs into clear product requirements and acceptance criteria. Design workflows that make case ownership, status, next actions and escalation routes clear.
Lead the development of AI and automation to assemble evidence, support analysis and reduce manual investigation work. Ensure outputs are traceable and subject to appropriate human review and approval.
Bring relevant information together across systems, with clear sources and appropriate access controls. Enable complete, auditable case records that preserve evidence and reasoning through reviews and handovers.
Translate approved offboarding procedures into reliable workflows with operational and control owners. Define approvals, dependencies, sequencing and exception handling, with clear confirmation that required actions have been completed.
Deliver changes with Engineering through testing, staged rollout and monitoring. Test interrupted processes, duplicate requests and unavailable dependencies, with recovery routes and records of completed and outstanding actions.
Measure investigation quality, case rework, avoidable delays and offboarding failures alongside user feedback. Use the findings to improve performance without treating faster case closure as proof of quality.
Prepare Operations and Compliance for product changes, support adoption and resolve issues after launch. Feed quality reviews, audit findings and recurring operational problems into the roadmap.
Requirements:
5+ years in product ownership or product management, including end-to-end ownership of a product roadmap at a senior level.
Strong financial crime experience across investigations, AML, fraud or customer offboarding, gained in fintech, banking or another regulated business.
A track record of building workflow or case-management products for operational users.
Experience shipping AI or automation that cut manual work while keeping people in charge of key decisions.
Ability to write precise requirements and work closely with engineers on complex, failure-tolerant workflows.
Strong analytical skills, with experience defining metrics and using data to set priorities.
Excellent stakeholder management, including working with Compliance and control owners on regulatory requirements.
Experience building or growing a product team is desirable.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Japan. This role is critical to Anthropic's Japan expansion.
You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Japan.
The ideal candidate will have a deep understanding of Japanese business culture, a passion for developing people, and the ability to navigate Japan's consensus-driven sales environment.
Responsibilities:
Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success
Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas
Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems
Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Japanese enterprise buying cycles and decision-making processes
Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales
Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails
Build strong partnerships across the organization to drive strategic initiatives
Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments
Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build consensus
You may be a good fit if you have:
10 years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies
3+ years of sales leadership experience within the Enterprise segment
Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs
Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations
Strong technical acumen with ability to enable credible AI conversations
Track record of successful partnership with technical teams throughout the customer journey
Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries
Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives
Experience managing complex enterprise sales cycles and helping AEs secure strategic deals
Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives
Strategic approach to market analysis combined with tactical excellence in execution
Passion for AI technology and commitment to its safe, responsible development
Business-level Japanese required; English proficiency strongly preferred
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Senior Manager, Business Development, you’ll lead a North American Business Development Representative (BDR) team within Sales, balancing inbound lead qualification with proactive outbound prospecting. You’ll coach individual contributors, strengthen pipeline-generation practices, and help build a scalable talent engine that supports 1Password’s mission. Reporting to the Director, Business Development, this role is based onsite in Austin, Texas, with occasional travel.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
• Significant experience in business development or sales, including at least two years managing Business Development Representative (BDR) or Sales Development Representative (SDR) teams and delivering measurable performance and talent-development outcomes.
• A track record of leading both inbound and outbound motions, with particular strength in designing and improving outbound campaigns, pipeline generation, lead qualification, and forecasting.
• Experience coaching teams through ambiguity, adapting priorities as needs change, and contributing directly to team performance when hands-on support is needed.
• Strong communication and collaboration skills, with the ability to build trust, provide clear feedback, and work effectively with Sales, Marketing, Operations, Enablement, and Channel partners.
• Working proficiency with Salesforce, Outreach, and LinkedIn Sales Navigator, along with the ability to evaluate Artificial Intelligence (AI)-enabled tools and workflows thoughtfully.
• A practical, team-first leadership approach that prioritizes shared outcomes, collaboration, and accountability.
What you can expect:
• Lead, coach, and develop BDRs across inbound and outbound activities, helping the team consistently build qualified pipeline.
• Inspect activity, conversion, pipeline, and forecast signals to identify opportunities, remove barriers, and improve performance.
• Design and scale outbound campaigns while improving lead routing, outreach, follow-up, qualification, and handoff processes.
• Build a strong talent pipeline by identifying development opportunities and preparing BDRs for future roles across Sales.
• Serve as a senior, visible leader in the Austin office by encouraging collaboration, supporting team connection, and helping address shared office needs.
• Partner with Sales, Marketing, Operations, Enablement, and Channel teams to improve messaging, processes, and Ideal Customer Profile (ICP) insights.
• Use sales technology and AI-enabled workflows to improve productivity, strengthen decision-making, and help the team adapt as the business evolves.
USA-based roles only: The annual base salary for this role is between $121,000 USD and $175,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Rome, Italy; Russia
AHS, is seeking a highly professional, discreet, and experienced
Close Protection Officer / Travelling Security
to provide personal security and protection for a high-profile principal during daily activities, private engagements, and international travel.
The successful candidate will be responsible for maintaining a secure environment, conducting proactive risk assessments, coordinating travel security arrangements, and ensuring the principal's safety, privacy, and comfort at all times. This role requires exceptional situational awareness, sound judgement, flexibility, and the ability to operate discreetly within a private, high-net-worth environment.
Responsibilities
Provide close protection and personal security for the principal during daily activities, private engagements, and international travel.
Conduct advance security assessments of destinations, venues, residences, hotels, and travel routes.
Plan and coordinate secure movements, transportation, and travel logistics.
Identify potential security threats and implement appropriate preventive measures.
Maintain continuous situational awareness and respond effectively to security incidents or emergencies.
Coordinate with local security teams, venue personnel, drivers, and relevant authorities when required.
Protect the principal's privacy and maintain strict confidentiality regarding personal, professional, and travel-related information.
Monitor changing security conditions and adapt protection arrangements accordingly.
Maintain professional conduct, readiness, and flexibility in line with the principal's schedule and operational requirements.
Prepare security briefings, incident reports, and relevant risk assessments as required.
Requirements
Proven experience in close protection, executive protection, travelling security, or a comparable personal security role.
Experience protecting high-net-worth individuals, senior executives, VIPs, or private principals is highly desirable.
Relevant close protection or security training and certifications.
Strong knowledge of threat assessment, advance planning, secure movement, and emergency response procedures.
Experience accompanying principals on international travel and operating in different security environments.
Excellent situational awareness, discretion, communication, and decision-making skills.
Physically fit, professionally presented, and capable of maintaining a high level of readiness.
Flexible and available to accommodate international travel and changing operational schedules.
High level of integrity, confidentiality, emotional control, and professionalism.
Valid driving licence and strong driving skills are an advantage.
First aid and emergency medical response training are preferred.
This position requires the highest standards of discretion and confidentiality when handling all matters relating to the principal, their family, residences, movements, and private affairs.
Personal Attributes
Discreet, trustworthy, and security-conscious.
Calm and composed under pressure.
Proactive, observant, and detail-oriented.
Adaptable to demanding schedules and international environments.
Able to work independently while coordinating effectively with the principal's wider support team.
Benefits
Why Join AHS?
Innovative Environment
: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Exclusive Properties
: Work with a portfolio of some of the most prestigious and exclusive properties in the market.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Client-Centric Approach
: Be part of a company that prioritizes exceptional customer service and client satisfaction.
Competitive Compensation
: Receive a competitive salary and benefits package that rewards your hard work and dedication.
Global Network
: Leverage a robust network of industry contacts and high-net-worth clients.
Cutting-Edge Technology
: Utilize the latest sales management software and CRM systems to enhance your efficiency and effectiveness.
Recognition and Rewards
: Benefit from a culture that recognizes and rewards outstanding performance and achievements.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
Please Note:
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
Location: Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
We are seeking an experienced Lead Digital Solutions Analyst to support advanced AI technology initiatives and contribute to the development of next-generation AI solutions. The successful candidate will work on AI modules, scalable data pipelines, backend infrastructure, and real-time data processing systems, supporting the development of Large Language Models (LLMs), Large Time-Series Models, and Large Vision Models.
Key Responsibilities
Develop and implement AI modules, pipelines, solutions, and services for advanced AI technologies.
Design and develop scalable backend infrastructure to support real-time data ingestion, AI model inference, and user access.
Build real-time data processing components using event-driven architecture.
Apply microservices and agentic AI architectures to support scalability and flexible system development.
Develop data pipelines for data preprocessing, normalization, labelling, transformation, feature engineering, and storage.
Support research and development initiatives for sovereign AI technologies, including Large Language Models, Large Time-Series Models, and Large Vision Models.
Collaborate with cross-functional teams to develop, integrate, and optimize AI-driven solutions.
Requirements
Bachelor's degree in Graphic Design or an equivalent qualification, as specified for the position.
Minimum 10 years of relevant professional experience in graphic design, data science, AI technologies, or a related field.
Experience in AI solution development, data pipelines, or AI technology implementation.
Knowledge of backend infrastructure, real-time data processing, and event-driven architectures.
Familiarity with microservices, agentic AI architectures, and scalable AI applications.
Understanding of data preprocessing, transformation, feature engineering, and data storage.
Exposure to Large Language Models, time-series models, or computer vision technologies is an advantage.
Strong analytical, problem-solving, and collaboration skills.
leadDhahran, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Trust & Safety Engineering
Why this role exists
Our ML and analytics teams already work on fraud detection and risk analysis. This role owns the backend that turns their signals into reliable protections across accounts, credits, payments, and generation. You'll integrate risk checks into product flows, build enforcement services and operator tools, and make sure controls work correctly in production. We're looking for an engineer we can trust to take a backend problem from an unclear starting point to a working solution.
What you'll actually do
- Risk integrations: connect existing ML scores and risk signals to account creation, credit usage, payments, and generation flows, with clear timeouts and fallback behavior.
- Enforcement services: implement configurable rules, rate limits, account restrictions, and credit or payment controls with consistent behavior across services.
- Operator tooling: build APIs and workflows for reviewing cases, inspecting decision history, and safely applying or reversing restrictions.
- Production reliability: handle retries, duplicate events, concurrent requests, and safe rollouts; add monitoring and audit trails so failures can be traced and fixed.
- Work in other teams’ codebases to add signals or interventions without hurting their stability or architecture.
- Ownership: clarify the control with ML, analytics, and operations → scope the smallest useful implementation → ship → verify production behavior and review impact with the team. Our release cycle is days, not quarters, so your first shipped protection happens fast.
Must-haves
1. You've taken a difficult problem from an unclear starting point to a working system used in production, and can explain your own decisions, contribution, and results.
2. You can build reliable backend services: APIs, data models, queues, transactions, idempotency, and concurrency. You can integrate external services and debug failures across the request and event lifecycle.
3. You choose the next steps, remove blockers, and ask for help when needed. You cut scope to test an idea, adapt from evidence, and keep working through difficult problems.
4. You work with ML, analytics, and operations to turn risk requirements into clear backend behavior. You use operator feedback and customer cases to improve controls and learn unfamiliar systems quickly.
5. You take feedback, change your mind when the evidence changes, and do the work the team needs. You share knowledge and responsibility so others can operate and extend what you build.
Who this is not for
- You prefer problems where requirements stay stable after launch.
- You prefer work centered on training models or producing analysis rather than building and operating backend services.
Nice to have
- Fraud prevention, payments risk, or platform abuse experience.
- Integrating risk-scoring services or building rules engines and rate limiters.
- Case management, appeals, and risk operations tooling.
- Familiarity with Stripe.
- Experience building real-time scoring, graph-based account linkage systems.
- Python/Go experience.
Interview process
1. Recruiter screen: role expectations, logistics, and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Additional technical interview, if needed: a deeper discussion of technical skills and open questions.
4. Product fit interview: take an existing risk signal and an operator need, scope a backend protection, and work through failure cases and effects on legitimate customers.
5. Offer.
What we offer
Competitive base in USD, equity, relocation support, and ownership of protections that preserve both company revenue and customer trust.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Trust & Safety Engineering
Why this role exists
Higgsfield builds tools for AI creators: creative workflows, collaborative projects in Cinema Studio, and a community for sharing work. We need a backend engineer who combines deep database and architecture expertise with the initiative to own product outcomes, from the first idea to production.
What you'll actually do
- Build AI creation workflows, Cinema Studio collaboration, and community features: sharing, discovery, contests, profiles, and follows.
- Own features and bugs through release and follow-up. Define API contracts and coordinate frontend work to deliver the complete feature.
- Deliver responsive UX: live progress, timely updates, and clear failure recovery, even when it takes more engineering effort.
- Remove database and service bottlenecks under high traffic; improve correctness, latency, and reliability.
- Define success metrics, build dashboards and alerts, and track adoption and system health after launch.
Must-haves
1. Deep database expertise: data modeling, indexes, query plans, partitioning, transactions, and locking. You diagnose production bottlenecks and understand the trade-offs behind your fixes.
2. Strong architecture judgment: service boundaries, APIs, asynchronous workflows, caching, and failure handling. Hands-on Kubernetes and CI/CD experience, from design and testing to deployment and debugging.
3. A track record of shipping and operating backend systems across multiple projects, including high-traffic workloads. You can explain your decisions and measurable results.
4. API security: authentication, object-level authorization, and tenant isolation. You prevent IDOR in reads and writes, including resource IDs in request bodies, and test access across users and workspaces.
5. You've built or studied social networks and collaborative tools, and can explain design trade-offs in feeds, follow graphs, notifications, sharing permissions, real-time sync, and concurrent edits.
6. High agency and ownership: you find worthwhile problems, propose improvements, remove blockers, and follow through without waiting for assignments.
7. Low ego: you welcome direct feedback, admit mistakes, change your mind with evidence, and help wherever the team needs you.
8. Ambition and optimism: hard goals and rapid growth energize you. You challenge assumptions constructively and commit to making ambitious ideas work.
9. Energy for an intense pace, shifting priorities, and urgent launches or production issues that can require work outside regular hours.
Our tech stack
- Languages and frameworks: Python (FastAPI), Go (Gin), and TypeScript (React/Next.js on the frontend).
- Data: PostgreSQL and Redis; analytical databases such as BigQuery or ClickHouse.
- Messaging: Kafka, Amazon SQS, and RabbitMQ; event-driven services and asynchronous workers.
- AWS: S3, DynamoDB, ECR, and Secrets Manager.
- Infrastructure: Docker, Kubernetes on Amazon EKS, Helm, Argo CD, and GitHub Actions.
- Observability: Prometheus, Grafana, OpenTelemetry, and Sentry.
Interview process
1. Recruiter screen: role expectations, logistics, and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Additional technical interview, if needed: a deeper discussion of technical skills and open questions.
4. Product fit interview: turn a user problem into a small first release, decide what to leave out, and explain how feedback would change the solution.
5. Offer.
What we offer
Competitive base in USD, equity, relocation support, and ownership of product experiences that directly shape how people create with AI.
Задачи:
— Сценарист: написание историй, диалогов и сюжетных линий для визуальных новелл;
— Нарративный дизайнер: проработка сюжетных веток, выборов, последствий решений и отношений между персонажами;
— SMM-специалист: ведение социальных сетей проекта, создание публикаций и помощь в продвижении приложения;
— Композитор: создание музыкального сопровождения и атмосферных композиций для историй;
— 2D-художник: создание персонажей, фонов, локаций и различных ассетов для визуальных новелл.
Условия:
— Работа ведётся на добровольной основе;
— После запуска приложения планируется введение оплаты для участников;
— Удалённая работа;
— Занятость: частичная (part-time).
Описание компании:
Mirage of Stories — проект по созданию приложения с визуальными новеллами, стремящийся создать уникальный продукт с собственной атмосферой и идеями. Команда открыта к новым идеям и предлагает участникам возможность влиять на развитие проекта.
• Проектировать и развивать боевые системы: оружие, танки, солдат, специальные классы, гаджеты и перки. • Настраивать Gunplay: урон, TTK, отдачу, разброс, прицеливание и другие параметры стрельбы.
Who We Are:
At Yuno, we build payment infrastructure enabling companies to participate in the global market. Founded by experts from payments and tech industries, our technology provides access to leading payment capabilities, allowing companies to engage customers confidently and maintain global operations through seamless integrations. We empower teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. Using advanced AI and latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role:
We seek a Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America. This leadership role requires deep technical expertise, team inspiration, customer trust-building, and driving impactful outcomes. You will be the senior technical voice for strategic accounts in the region and set standards for technical partnership at Yuno. Daily, you will lead a team of TAMs while addressing complex customer challenges. LATAM is a fast-growing payment ecosystem with unique local nuances and high-stakes integrations, rewarding precision and resilience under pressure. This role is central to Yuno's cross-functional engine, collaborating closely with Product, Development, Sales, and Partnerships teams to translate customer insights into improvements and ensure internal teams have necessary context. You will define best practices, scale the TAM function, and ensure quality and reliability in integrations.
Your contribution will be:
— Serve as senior technical contact for strategic accounts, managing escalations and resolving complex integration challenges
— Lead high-level discussions with customer leadership on technical strategy, product trade-offs, incident management, and risk mitigation
— Define and implement best practices for technical onboarding, integration delivery, and account health monitoring
— Build deep knowledge of customers' business models, technical stacks, and operational needs to unlock value proactively
— Partner with developers and senior engineers to provide strategic technical guidance and support solution design
— Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap
— Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth
— Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery
— Champion the LATAM customer base internally, bringing regional intelligence into Yuno's strategic conversations
Skills You Need:
Minimum Qualifications:
— Fluency in English and Portuguese is a plus; Spanish is a plus
— 5+ years experience in technical account management or integration engineering, preferably in fintech or payments
— Proven track record of leading or mentoring technical teams
— Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger
— Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks
— Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent
— Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar
— Strong analytical, problem-solving, and project management skills
— Excellent organizational skills managing multiple accounts, team priorities, and concurrent projects
— Clear and compelling communication with technical and non-technical stakeholders at all seniority levels
— Experience with ticketing systems is a plus
What We Offer at Yuno:
— Competitive Compensation
— Remote Work – work from anywhere
— Home Office Bonus – one-time allowance for home office setup
— Work Equipment
— Stock Options
— Health Plan wherever you are
— Flexible Days Off
Identify, generate, qualify, and close new business for customers and prospects in a defined territory. Responsible for managing the full sales lifecycle, and building the go-to-market.
Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ГибридseniorDubai; London, England, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридseniorDubai; London, England, United Kingdom
Tokyo, Japan
ГибридseniorГеография найма не уточнена
Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Rome, Italy; Russia
ОфисAlmaty, Kazakhstan; Competitive base in USD, equity, relocation support, and ownership of protections that preserve both company revenue and customer trust
ОфисAlmaty, Kazakhstan; Competitive base in USD, equity, relocation support, and ownership of product experiences that directly shape how people create with AI