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Location: London, United Kingdom WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a Manager of Forward Deployed Engineering on Notion’s Services team, you will lead a team responsible for the hands-on technical delivery of our most complex customer engagements. Your team will design, build, and deploy production-ready solutions that help enterprise customers integrate Notion as the operating layer for their business. You will combine people leadership, technical judgment, and customer-facing delivery. You will coach Forward Deployed Engineers through discovery, architecture, implementation, and launch while remaining close enough to the work to guide difficult technical decisions, unblock delivery, and build trust with senior customer stakeholders. The team’s work includes custom code, production-grade agents and AI workflows using MCP, Agent APIs, and Notion’s automation and execution infrastructure, as well as integrations, data pipelines, enterprise migrations, and complex challenges involving scale, permissions, and governance. You will help establish how Services delivers complex technical implementations across EMEA. This includes building a high-performing team, improving delivery standards and reusable technical assets, partnering with Sales, Product, CX, and Engineering, and turning lessons from customer deployments into product and platform improvements. WHAT YOU'LL ACHIEVE - Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA. - Create a high-performance team environment with clear expectations, strong technical standards, effective feedback, and meaningful career development. - Own the quality and outcomes of engagements from technical discovery and requirements gathering through solution design, implementation, launch, and handover. - Act as a trusted technical and delivery advisor to customer engineering, IT, security, and business leaders, helping them make informed architectural decisions and deepen their use of Notion. - Guide the design, build, and operation of custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows. - Oversee large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, cutover, and post-migration optimization. - Review technical designs and implementation plans, identify delivery risks early, and step in directly when an engagement requires senior technical leadership. - Partner with Sales and Services leaders on qualification, feasibility, scoping, effort estimation, staffing, and delivery planning for strategic opportunities. - Balance customer priorities, team capacity, and technical complexity to make sound staffing and sequencing decisions. - Help define and scale the operating model for Forward Deployed Engineering, including hiring, onboarding, delivery methodologies, quality reviews, documentation, and engineering best practices. SKILLS YOU'LL NEED TO BRING - 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a similar hands-on technical role. - 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery. - A strong track record of hiring, developing, and retaining high-performing technical teams. - Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python, with the technical depth to review production-quality code and guide implementation decisions. - Hands-on experience with APIs, integrations, authentication, data transformation, and production systems. - Experience leading technical discovery, assessing feasibility, identifying risks, scoping work, estimating effort, and translating ambiguous requirements into executable plans. - Strong architectural judgment and debugging skills, with the ability to isolate root causes across code, APIs, permissions, integrations, data quality, automation logic, system limits, and customer-specific environments. - Demonstrated success managing multiple complex customer engagements while maintaining quality, team health, and clear stakeholder communication. - Strong written and verbal communication skills, with the ability to influence technical and business audiences from practitioners through executive stakeholders. - A customer- and outcomes-oriented approach, with sound judgment about when to standardize, when to customize, and how to manage tradeoffs. NICE TO HAVES - Experience building or scaling a Forward Deployed Engineering, professional services, or customer engineering function in a startup or high-growth environment. - Experience deploying AI agents in complex coding or business workflows. - Experience designing or implementing AI-powered workflows involving MCP, APIs, LLM applications, prompt engineering, retrieval or RAG systems, or workflow orchestration. - Experience with ETL or ELT workflows, schema mapping, validation scripts, and large-scale content or data migration tooling. - Experience partnering with product and engineering teams to influence roadmaps or architectural decisions based on customer implementation needs. - Experience supporting pre-sales and early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, prototypes, and custom scripts. - Experience establishing technical delivery standards, quality review processes, discovery methodologies, or internal engineering tooling from the ground up. - A strong track record of successful enterprise implementations across multiple industries or regions. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: NYC (SoHo) Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 3+ years in technical support, developer support, or systems engineering. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems This is a full-time role that can be held from our NYC office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 3+ years in technical support, developer support, or systems engineering. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems This is a full-time role that can be held from our Foster City, CA office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: United Kingdom (Hybrid) Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM 👥 Here at Cleo, we have ~70 Data Scientists (Product Analysts) working embedded into our Pillars ✨ They stay connected and share knowledge consistently through monthly meetings and slack channels to scale approaches and ensure everyone learns in the same way. They thrive through clear communication with their squad and stakeholders to influence product or company decisions, being that bridge between the non-tech and technical sides of the team. We have deeply structured data and a great experimentation culture using StatSig for all analysts to dive into! ABOUT THE ROLE ✍️ We're hiring a senior analytics leader to own the analytics strategy and operating model across Cleo's Financial Services Product pillars. You'll lead and develop the analytics leadership layer itself - L4/L5 managers and senior ICs - setting company-level standards for metrics, experimentation, and reporting across pillars. - Own the analytics strategy and operating model across Financial Services Product pillars - coherent measurement, experimentation, and insight cadence mapped to company priorities - Lead and develop the analytics leadership layer (L4/L5 managers and senior ICs), building a strong bench, growth plans, and succession so the function doesn't rely on any single person - Drive the experimentation programme as a product - fixing structural issues like single source of truth, standard bucketing, automated conflict detection, sizing and priors - and raise the bar on rigour across squads - Improve observability of live user flows and metric movements, partnering with Engineering on the event framework and product-health reporting - Champion responsible use of agentic AI as a force multiplier for analytics, with sensible guardrails - Partner with Product, Credit, Engineering, Commercial, and ML leadership to shape roadmaps and trade-offs with evidence, giving senior leadership clear visibility on what's driving key metrics - Set and enforce company-level standards for metrics, experimentation, and reporting, reducing duplicated, siloed work across pillars WHAT WE'RE LOOKING FOR 🕵️ - 8+ years in data analytics, data science, BI engineering, or analytics engineering, ideally in a high-growth, product-led company - Proven management experience of at least 4+ ICs - Deep experimentation expertise beyond stat-sig testing - fixing structural problems in a testing programme: bucketing, conflicts/collisions, sizing, priors, governance - A builder's instinct: bias for automation, ownership, and shipping - Ability to set standards and an operating model that teams actually adopt, measurably improving delivery beyond a single team - Commercial sense - can translate product/user metrics into revenue, profitability, and LTV, and hold your own with Product Directors and Commercial stakeholders - Systems thinker, comfortable in a mature, complex product environment with interacting parts (e.g. payments, credit risk, ML models feeding user experience) - Exec-ready storytelling - can synthesise across pillars, land insight at the right moment, and set and defend targets with senior stakeholders - Player-coach instinct - creates leverage through delegation, templates, and self-serve, but goes hands-on on the highest-leverage or most ambiguous problems when needed - Comfortable using AI tools (Claude, Cursor) as leverage, with the judgement to know when to trust output and when to verify - Interest in fintech and Cleo's mission to make money easier and more human - Nice to have: causal inference depth (CUPED, Bayesian methods, PSM, uplift modelling) and the judgement to know when it's worth the effort - Nice to have: genuine enthusiasm for agentic AI as a force multiplier in analytics workflows - Nice to have: credit-risk analytics exposure - arrears, defaults, how ML risk models interact with product analytics and UX - Nice to have: fintech, personal finance, lending, or high-growth consumer subscription experience WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma's largest enterprise customers, working closely with customer enablement, sales, and product teams to guide sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. This role sits at the intersection of customer success, enterprise architecture, and developer workflows, with a goal of reducing technical risk, accelerating adoption, and ensuring customers are set up for long-term success. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance Surface technical insights and opportunities that support renewals, expansion, and long-term account growth Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value We'd love to hear from you if you have: 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks Experience advising on or implementing AI-powered solutions within enterprise environments, including evaluating architectural considerations, governance requirements, and integration strategies for emerging AI technologies Superb communication skills and the ability to confidently engage both technical and non-technical audiences A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments helping tackle technical challenges While it’s not required, it’s an added plus if you also have: Familiarity using Figma or other design and developer collaboration tools Understanding how to tailor AI output through the use of guidelines and skills to enrich context for MCP servers and LLMs A background in frontend development or familiarity with design-to-code workflows Delivered technical workshops, enablement sessions, or advisory services in past roles At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia You care about developer tools, clear technical storytelling, and helping software engineers do their best work. You know how to take complex product capabilities and turn them into clear narratives, launches, and campaigns that resonate with a highly technical audience. If you thrive on autonomy, take pride in your technical craft, and want to help shape how .NET developers worldwide view our tools, this role is for you. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do Developer tools are changing fast, and how we talk about .NET tools needs to stay grounded, credible, and clear. We need someone who can take ownership of technical product marketing across Rider, ReSharper, and dotUltimate, ensuring our messaging cuts through industry noise and focuses on genuine developer needs. In this role, you’ll dig into products and developer workflows yourself, identify the stories worth telling, and help determine how we bring them to market. You will work closely with Product Managers, software engineers, Developer Advocates, Research, Growth, and other Marketing teams. Decisions here live close to the work – you’ll have the autonomy to generate ideas, test new campaign approaches, and shape product messaging without needing permission at every step. Day to day, you will: Develop clear positioning, messaging, and product stories around Rider, ReSharper, dotUltimate, and related .NET developer experiences. Turn complex technical capabilities and developer workflows into clear content, including launch stories, product pages, blog posts, case studies, video scripts, and campaign assets. Own product and feature marketing for key capabilities, working from product priorities and product manager input to shape developer-facing stories. Coordinate selected release marketing workflows, including planning and producing What’s New content and ensuring release stories are accurately represented. Build a deep understanding of .NET developers, their workflows, customer needs, market trends, and community conversations to shape priorities and campaigns. Develop and execute developer-focused campaigns around important product bets, defining the audience, message, channels, assets, and measures of success. Extend product stories beyond release day through follow-up content, campaigns, customer stories, and amplification. Measure the performance of launches, content, and campaigns, share what we learn, and adjust our approach when needed. Help tell the evolving story of professional developer tools as AI changes how software is built, including workflows involving agents and code intelligence. Contribute hands-on by writing articles, testing features, building briefs, editing landing pages, and capturing product visuals directly on demo projects. What you’ll bring High technical curiosity and a deep respect for developer workflows and software craft. Comfort taking ownership, making decisions independently, and carrying ambiguous opportunities through execution. A habit of asking good questions and challenging assumptions constructively before building a campaign. Clear, direct communication style with an ability to explain complex technical ideas clearly and credibly. Strong organizational skills to manage multiple workstreams and collaborate smoothly across distributed teams. A pragmatic approach that balances strategic thinking, creative problem-solving, and hands-on execution. What you’ll need Practical experience in technical product marketing, developer marketing, or a comparable role for a technical software product. Ability to understand software development well enough to work directly with engineers and translate technical capabilities into developer benefits. Proven track record of bringing software products, features, or releases to market within frequent release cycles. Solid understanding of positioning, messaging, audience segmentation, channel selection, and campaign measurement. Excellent written and spoken English, with the ability to create compelling technical content and collaborate effectively with global teams. We’d be especially thrilled if you: Have worked on developer tools, IDEs, APIs, SDKs, cloud or developer infrastructure, DevOps, or another product built for software developers. Have hands-on development experience or regularly work with code and developer tooling. Know C#, .NET, Rider, ReSharper, Visual Studio, VS Code, or related developer ecosystems. Have marketed AI-assisted development tools or are familiar with modern coding agents and AI developer workflows. Have created technical content such as case studies, tutorials, product videos, demos, technical articles, or developer-focused campaigns. Have experience working directly with developer communities or technical customers, including through webinars, interviews, or customer conversations. What success looks like Success means crafting clear, credible product narratives that help .NET developers understand the value of our tools, earning the trust of product and engineering teams, and continuously improving how we bring releases and campaigns to market. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. If this sounds like you, we’d love to hear from you. *Some benefits may vary depending on location. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: USA Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are seeking passionate, proactive, and results-driven Customer Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with SMB & Corporate segment clients across US and Canada markets, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table. You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated. The role is based in Poland and requires availability to work a shifted schedule from 1:00 p.m. to 10:00 p.m. CET to ensure effective cross-regional collaboration. International travel may be required for this role. Responsibilities: -Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment. -Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives. -Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues. -Help customers achieve their desired outcomes through product consulting, value realization, and high ROI. -Grow customer's portfolio through zero churn and active cross and up-sales. Requirements: -3+ years of experience working with global segment customers (preferably North America region); -Fluent in English — both verbal and written with executive-level communication; -Experience with CRM / ERP / Core systems / LC/NC solutions / other corporate software; -Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners; -Experience managing or overseeing software implementations, customizations, or in-depth product demos for corporate software; -Strong Customer-Centric Communication and Presentations Skills; -Commercial acumen, including negotiation and renewal management; -Excellent time management and efficiency skills. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion. The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization. General Information (About the Client): Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model. They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements. Tasks and Deliverables: SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap. Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards. Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready. PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag. Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution. Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle. Required Experience: SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies. GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements. Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata). Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls. Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.

Location: Portugal Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture. Who We're Looking For We are seeking an innovative Business Analyst to join our No-Code Development Team. Our mission is to address real-world challenges and drive transformative impact through no-code technology In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively. Responsibilities UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process. Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation. Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems. Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication. Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity. User Story Decomposition: Decompose User Stories into executable tasks for no-code creation. Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement. Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements. Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes. Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes. Requirements Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features. Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects. Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently. Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills. Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences. Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions. A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set. Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders. Will be a plus Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience. Coding skills, with the ability to understand and communicate technical concepts effectively. Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience. What to expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job This role unites Security and Infrastructure under a single organizational mandate to ensure security practices align directly with rapid engineering execution and platform scalability. Flo Health protects the data of over 80 million monthly active users, holding ISO 27001 and ISO 27701 certifications alongside privacy-first features such as Anonymous Mode. The VP of Security & Infrastructure is accountable for maintaining and elevating these security, privacy, and architectural standards across the organization. We are building organisation where secure is the default path and the fast path. Core Ownership & Responsibilities 1. Security Strategy & Governance Security Stategy and Roadmap: Develop, evolve and communicate Flo’s security strategy and roadmap, promoting strong shared security ownership culture. Security Programme: Oversee all aspects of Flo’s security programme, risk management, security architecture, product security, and security operations, including embedded security engineering functions. Data Protection & Governance: Define and enforce standards for storing, protecting, and deleting personal and health data across production systems, analytics warehouses, AI model training sets, backups, and search indexes. Regulatory & Compliance Engineering: Deliver and oversee the performance of technical controls, automated evidence extraction, and ongoing compliance for ISO 27001, ISO 27701, SOC 2 Type 2, HIPAA, EU AI Act, and Cyber Resilience Act. Third-Party & Supply-Chain Risk: Establish evaluation criteria and ongoing governance controls for vendors, SDKs, and external partners accessing internal environments or data. Vulnerability Management: Oversee the management life cycle of code, third party and platform vulnerabilities, ensuring remediation paths are transparent, risk-based, and tracked to closure. Security Operations & Incident Response: Oversee detection engineering, continuous threat monitoring, and serve as the accountable executive for major incident escalations. 2. Platform & Infrastructure Engineering Cloud & Developer Infrastructure: Own GCP and AWS multi-account architecture, Kubernetes, Terraform, and developer platform delivery to drive down lead times and change failure rates. Secure SDLC: embed technical security requirements across the development lifecycle, optimising automated security controls within CI/CD pipelines, and ensuring well informed platform and product security architecture decisions drive strong protection, resilience and scalability. Corporate IT & Access Controls: Manage IT service provision, including identity, hardware devices, collaboration tools and joiner-mover-leaver lifecycle workflows through automated, self-service access controls. 3. User Identity & AI Security Product Identity & Access Management: Direct cross-functional roadmaps for user facing security services and account safety, including authentication, sessions management, and cryptography,while balancing conversion metrics with security controls. AI & Machine Actor Security: Establish governance, scoping, permissioning, appropriate security guardrails and auditing for AI-assisted engineering agents and consumer-facing AI features. 4. External Trust and Transparency Advocate for Security In FemTech: Set and continually raisethe bar as market leader, executing transparent and proactive external communications and raising Flo's security profile through external events and industry engagement. Key Qualifications & Technical Requirements Leadership Experience: Proven track record of managing combined or parallel Security and Production Infrastructure functions at consumer scale (tens of millions of active users). Product Integration: Demonstrated experience partnering with Product, Design, and Mobile/Backend Engineering teams to ship user-facing features to roadmap. Audit Track Record: Successful execution and ongoing maintenance of ISO 27001, SOC 2, HIPAA, or equivalent certification frameworks through external audits. Data Privacy Systems: Deep technical experience implementing GDPR, automated data deletion, retention policies, DPIAs, and cross-border transfer controls programmatically. AI Governance & Security: Practical implementation experience securing AI models, autonomous code/development agents, and automated permission/audit systems. Preferred Qualifications: Experience with consumer sign-in optimization, health/biometric data protection, in-house offensive security engineering, and mobile platform security. Annual Salary Range (ranges may vary based on skills and experience) £200,000 — £220,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: Remote, Poland GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Pipeline Authoring group develops tools for creating and managing your pipelines. We balance maintaining core functionality of the product with developing newer areas. Our key areas of focus are CI/CD components and the CI/CD Catalog , which allows users to discover, reuse, and contribute CI/CD components to make software development more efficient and productive. As a Backend Engineer, you will work on maturing our Catalog and Component functionality and reliability, improve and maintain performance, scalability and security of Pipeline Creation, and always consider usability and user experience in these key areas of the product. Your contributions and collaboration with your fellow team members will ensure that GitLab CI/CD remains a best in class solution. Some of the things we have recently been working on include: Inputs for Pipelines Inputs for Jobs Inputs Enhancements CI/CD Catalog - UX improvements Learn more on the Pipeline Authoring direction pages: Pipeline Composition Component Catalog About the team The Pipeline Authoring team is made up of experienced Engineers, some having worked in this area for many years and some having joined more recently. The team shares a passion for finding solutions to complex challenges that scale and are maintainable. Located across five countries and several time zones, async communication is key to our success. The team lives by GitLab’s core values and is always eager to improve. Many things in GitLab begin with a pipeline, so our team regularly interacts with other GitLab teams, community contributors and customers as we strive to create the best possible Pipeline Authoring experience. Learn more on the Pipeline Authoring group handbook page and Pipeline Authoring Unfiltered playlist . What you’ll do Write high-quality, efficient, and maintainable code while adhering to best practices and contributing to code reviews. Ship small features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects. Advocate for improvements to reliability, security, and performance. Recognize impediments to our efficiency as a team (“technical debt”), propose and implement solutions. Participate in agile development practices, including async planning sessions, stand-ups, and retrospectives, to drive iterative software development and continuous improvement for the team. Contribute to our development process by asking questions and providing feedback to make us better as a team. Embrace continuous learning and stay connected with industry best practices, tools, and technologies to drive improvements in our software. Participate in Tier 2 on-call rotations to assist troubleshooting product operations, security operations, and urgent engineering issues. What you’ll bring Proficiency with Ruby and Ruby on Rails Proven experience writing testable code in Ruby on Rails Experience with Relational Database Management Systems (PostgreSQL is a plus) Experience with GraphQL is a plus An ability to self manage and organize in an asynchronous and collaborative work environment Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions Familiarity with various stages of software development end-to-end (Agile methodologies is a plus) Proven ability to work effectively in a team including product managers, designers, and other engineers A commitment to continuous learning and openness to giving and receiving feedback as a part of fostering individual and team development The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits. Poland base salary range: 248,000zł- 372,000zł How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer with the Database Excellence group , you'll build and evolve the data frameworks and tooling that keep GitLab's application datastores scalable, healthy, and safe across both GitLab.com and thousands of self-managed instances. A primary focus for this role is building proactive data growth controls for GitLab.com, including retention and lifecycle management frameworks, enforcement of retention policies at schema-change time, and tooling that keeps database growth sustainable as AI-driven development accelerates how quickly data accumulates. You'll help teams across GitLab reason confidently about data architecture, placement, and lifecycle management, while proactively identifying saturation points in our GitLab.com infrastructure and driving corrective actions with partner teams. With the team's recent move into the Data Engineering organization, you'll also shape new scalability and data health features for self-managed customers, working hands-on with PostgreSQL and Ruby on Rails in a fully remote, highly collaborative environment. Some examples of our projects: Data Growth Controls (retention enforcement and data lifecycle management) SQL Traffic Replay Tooling Background Operations Framework What you'll do Develop and iterate backend features and data frameworks that make it safe and efficient for GitLab teams to work with data at scale across SaaS and self-managed deployments. Design and build data retention and lifecycle management frameworks, including retention policy enforcement, bulk data removal tooling, and automated identification of tables that need retention policies. Build shift-left guardrails, such as static analysis checks and schema-change-time enforcement, that catch unsustainable data growth patterns before they reach production. Collaborate closely with product management, UX, frontend, infrastructure, software delivery, and analytics teams to design and ship high-performing solutions Review and improve database-related changes from other engineers and community contributors, ensuring data integrity, safety, and performance across all deployment scenarios. Design, build, and maintain tooling such as SQL traffic replay and background operations frameworks to proactively surface and address scalability and performance issues. Research, design, and implement improvements to data retention and lifecycle management, database performance, scalability, and data health, including areas like soft delete strategies and database migration testing. Document database best practices, patterns to avoid, and data architecture guidance to enable developers to make informed decisions. Develop proactive tooling and guardrails that help developers detect and remediate potential performance and data issues early in the development lifecycle. What you'll bring Professional software engineering experience working with PostgreSQL in large, complex production environments, including high availability solutions with automatic failover and zero-downtime data migrations as well as managing large or fast-growing datasets through approaches such as data retention, archiving, partitioning, or lifecycle management. Proficiency with Ruby on Rails or another Ruby framework, including designing, implementing, and reviewing backend features. Ability to reason about software design, algorithms, and performance trade-offs at a system level. Strong written communication skills and comfort working asynchronously in an all-remote, distributed team. Self-directed work style with effective organizational skills and the ability to manage priorities as a "manager of one". Alignment with GitLab's values, including transparency, collaboration, inclusion, and contribution to open source. Openness to learning and applying new tools and approaches, including transferable experience from related data, infrastructure, or developer tooling domains. Willingness to participate in our tier 2 dabase on-call rotation in your time zone. The Database Excellence Group is a remote, agile backend team that builds and maintains the frameworks, patterns, and tooling that enable GitLab teams to work confidently with data at scale across all application datastores. As part of the broader Data Engineering organization, we focus on data scalability, health, and developer enablement for both GitLab.com and thousands of self-managed deployments, collaborating closely with infrastructure, software delivery, and analytics stages to ensure data changes are safe, performant, and compatible across diverse environments. We are independent, self-organized contributors, and we collaborate asynchronously across regions. We are currently expanding our mission from proactively identifying and addressing saturation points in GitLab.com infrastructure to also delivering scalability features and data health initiatives to self-managed customers. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dubai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. JOB DESCRIPTION The Role As an Enterprise Technical Account Manager (TAM) at Checkout.com http://Checkout.com, you are the technical heartbeat of our most strategic merchant relationships. You're more than a problem-solver; you are a payment performance consultant, an incident commander, and a trusted partner who ensures our largest merchants thrive on our platform. Your technical expertise and strategic guidance will directly impact their success and drive the growth of our business. What You'll Be Doing Strategic Growth & Performance - Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities. - Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products. - Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants. Technical Ownership & Delivery - Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure. - Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication. - Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery. Merchant Advocacy & Enablement - Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap. - Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform. QUALIFICATIONS - 4+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company. - A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience. - Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows. - Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams. - A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents. What makes you stand out: - Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. - Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization. - Direct experience with the MENA payments ecosystem, including knowledge of key local payment methods (Mada, NPG, KNET, Fawry, Benefit, etc.) - Fluency in Arabic is an advantage. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia If you want to build and own the automated testing platform that powers a core piece of developer infrastructure, this is for you. You will focus on writing high-impact code, removing engineering friction, and setting the technical direction for quality on TeamCity. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do As our user base grows and enterprise pipelines become more complex, ensuring the highest quality for TeamCity is critical for the people who depend on us daily. We are looking for a senior engineer to own the quality engineering platform behind TeamCity. This is not a manual testing role or a suite maintenance job. You will spend your time writing code, building the tooling and frameworks that enable dozens of product engineers to ship confidently, removing manual work surrounding releases, and making our developer experience measurably better. You will lead the technical direction for quality on a large, feature-rich product, bring practical AI approaches into the workflow where they genuinely add value, and collaborate across teams to help product engineers own their tests. Day to day, you will: Evolve the automated testing platform, including frameworks, infrastructure, reporting, and CI/CD chains. Identify slow, manual, or fragile parts of our engineering process – such as release automation, feedback loops, and test flakiness – and fix them at the root. Integrate AI into the quality workflow for test generation with guardrails, automated failure triage, and self-healing tests. Work directly with product teams to help them write and own their tests, review their contributions, and evangelize solid test design. Investigate failures and flakiness across both tests and product code to drive them to resolution. Participate in all stages of product development, from initial design through release, interacting with internal and external users. What you’ll bring An engineer’s approach to quality, preferring to build tools and automate processes rather than maintain legacy tasks. Strong architectural judgment and a commitment to writing clean, maintainable code. Practical curiosity about AI, with a clear point of view on where it genuinely helps and where it falls short. A habit of working independently without formal specifications, figuring out the product, and determining what matters most. Clear, direct communication skills and the initiative to walk up to developers and persuade teams to improve how they work. An interest in mentoring colleagues, setting technical standards, and sharing knowledge across teams. What you’ll need Advanced skills in Kotlin or Java, with a solid grasp of object-oriented design and design patterns. Hands-on experience building and maintaining test automation for complex, mission-critical backends, web services, or desktop applications. Proficiency with testing frameworks (TestNG or JUnit) and browser automation (Selenium WebDriver, Selenide, or Playwright). Experience with build automation tools such as Gradle or Maven, containerization using Docker or Podman, and reporting tools like Allure. Command of Git and a solid understanding of software testing principles and concurrent programming concepts. A proven track record of creating internal platform tools or developer-experience improvements that measurably speed up engineering workflows. Fluency in spoken and written English. What success looks like Success in this role means transforming our quality infrastructure into a seamless, fast, and reliable platform that engineering teams love to use. You will have eliminated major sources of manual release work, reduced test flakiness, and established automated feedback loops that let developers ship code with total confidence. Product engineers will independently write high-quality tests using your frameworks, and your pragmatic integration of AI tools will have measurably improved failure triage and test creation. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Berlin, Germany We are Onfy - a German pharmacy marketplace founded in 2021. We are on a mission to constantly find new and innovative ways to support your health online. We empower our customers to take their health into their own hands by providing an easy, convenient and affordable experience. Our website www.onfy.de launched in November 2021, and since then it has developed into an online platform that offers consumers the unique ability to order and to receive health products from several pharmacies at once with low prices and fast delivery. We are an agile, rapidly growing team of forward thinkers, and we believe in people who want to change the world of health for the better using the latest technology available. Onfy is one of the key businesses of Joom, an international tech-centric group of e-commerce companies that was founded in 2016 in Latvia. Joom Group also includes the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; and JoomPulse, an AI analytics tool for Mercado Livre sellers. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products. We continue to evolve our product experience, making it more advanced, reliable, and engaging for users. We are looking for a Senior Backend Developer to join the Onfy team - someone with deep backend expertise who can own complex technical areas, make strong architectural decisions, and actively contribute to product discussions. The main focus of the role is backend development. At the same time, we value T-shaped engineers. We expect the person in this role to be interested in working across platform boundaries and growing beyond frontend when it brings value to the product.We actively use AI in our engineering workflows and welcome candidates who thoughtfully apply AI tools to improve development speed, quality, and decision-making. Tech stack: Kotlin, Spring, PostgreSQL, AWS, Kubernetes, Redis, Spark, Scala Responsibilities We’re hiring a Senior Backend Engineer to build and maintain a fast, reliable backend, solve scaling challenges, and own platform architecture Requirements 5+ years of backend engineering experience in production environments 3+ years of recent experience with Kotlin or another JVM language Strong software architecture skills Relational DBMS expertise (PostgreSQL schema design & safe migrations) Proven track record in customer-facing product development Experience with AI tools and modern AI practices Strong written and spoken English Preferred Experience as a tech lead or engineering team lead AWS / Kubernetes experience Observability mindset (metrics, logging) Experience with analytics workloads (Spark / Scala) Full-stack experience, especially React We offer Compensation package: base salary and performance-based bonuses Office-first: flexible hours with a possibility to work remotely 52 days per year, and 28 days of paid annual leave Care & Wellbeing: health insurance for the employees, including dental care (Barmenia Mehr Zahn 100), daily meal allowance AI-first approach: licenses and access to a wide range of AI tools Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work Before applying for the above position please review our Candidate Privacy Notice here . By responding to the vacancy, you acknowledge that you have read our Privacy notice.

Heatherglade — международная игровая студия, разрабатывающая собственные mobile idle-проекты. Наши текущие проекты включают Idle Guy, From Zero To Hero и другие, а также в разработке находится новый casual idle-проект. Задачи: — Разрабатывать и поддерживать игровые системы и client-side архитектуру в Unity — Реализовывать новые игровые механики и фичи — от идеи до релиза и поддержки — Работать над масштабируемыми real-time gameplay решениями — Использовать AI-assisted инструменты и workflow в ежедневной разработке — Оптимизировать производительность проекта под широкий спектр мобильных устройств — Интегрировать и поддерживать сторонние SDK, сервисы и нативные плагины — Исследовать production-проблемы и находить решения на основе данных и аналитики — Взаимодействовать с дизайнерами, аналитиками и продуктовой командой — Участвовать в развитии архитектуры и технических процессов проекта Требования: — Более 3 лет коммерческого опыта разработки — Хорошее понимание ООП, паттернов проектирования, алгоритмов и структур данных — Уверенные знания C# (или другого OOP-языка) — Опыт разработки мобильных игр на Unity — Понимание работы Unity scripting API, UI-систем и анимационных workflow — Опыт оптимизации производительности и работы с profiling tools — Практический опыт использования AI-assisted инструментов разработки (Claude Code, Cursor или аналогичных платформ) — Опыт интеграции сторонних SDK и сервисов — Навыки коммуникации и взаимодействия в распределённой команде — Способность самостоятельно вести задачи и фичи Будет плюсом: — Опыт работы с live mobile-продуктами — Опыт использования AI-assisted инструментов (Cursor, Claude Code и аналогов) — Опыт работы с аналитикой и Firebase — Понимание CI/CD процессов — Участие в проектировании архитектуры Условия: — Полностью удалённая работа — Работа в европейских часовых поясах — Гибкий график (5/2, обязательные синки) — Работа над собственными игровыми продуктами — Возможность влиять на технические решения и развитие проектов — Возможность работать с современными AI-инструментами и workflow — Участие в развитии существующих игр и новых продуктов — Дружелюбную команду и высокий уровень самостоятельности — Реальное влияние на продукт и качество игрового опыта — Заработную плату обсуждаем индивидуально

Location: Remote, Poland GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive, you will own a portfolio of strategic and large customers and prospects in Poland, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker. What you’ll do Own a portfolio of strategic and enterprise accounts, driving both net-new customer acquisition and expansion within existing customers. Lead complex sales cycles from prospecting and qualification through negotiation and close, using a consultative approach grounded in customer business needs. Develop and execute structured account plans that map customer priorities to GitLab’s DevSecOps and AI-powered platform capabilities. Collaborate closely with pre-sales, customer success, support, and strategic channel partners to ensure successful evaluations, rollouts, and long-term adoption of GitLab. Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal stakeholders. Generate and nurture qualified pipeline through targeted outreach, joint activities with channel partners, and effective use of existing relationships. Prepare and maintain accurate activity, pipeline, and forecast reports, and contribute to win/loss analysis to continuously improve sales execution. Partner with Marketing to shape and execute account-based and regional campaigns that support pipeline generation and expansion in your territory. What you’ll bring Experience owning and growing large, complex accounts, including both new business development and expansion within existing customers. Background selling into strategic or enterprise organizations, ideally within software, developer tools, or related technology environments. Ability to run a consultative sales process, from prospecting and discovery through proposal, negotiation, and closing. Demonstrated skill in account planning, forecast management, and coordinating cross-functional resources across pre-sales, post-sales, and support. Effective communicator who can translate customer needs into clear feedback for product, marketing, and technical teams. Comfortable discussing business value with senior stakeholders and aligning solutions to customer goals and challenges. Familiarity with Git, software development tools, or application lifecycle management, and ability to learn GitLab’s platform. Alignment with GitLab’s values and openness to bringing transferable experience from different industries or backgrounds. About the team You’ll join a regional Strategic Sales team that focuses on our largest and most complex customers in Central Europe. We own a defined list of strategic prospect and existing accounts and collaborate closely with Solutions Architects, Customer Success, Support, and Channel partners to drive both new customer acquisition and expansion of GitLab’s footprint. Our Strategic Sales team spend a lot of time collaborating and meeting with customers, so travel will be expected. We are focused on helping enterprise customers adopt the GitLab DevSecOps platform at scale, navigating complex buying centers, and shaping long-term partnerships that support customers’ business and technology goals. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration. Impact of a Customer Retention Manager: As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models. What to expect: — Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close. — Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools. — Own direct outreach to smaller and long-tail accounts by proactively building relationships. — Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions. — Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies. — Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation. — Negotiate pricing, contract terms, and multi-year agreements within company guidelines. — Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals. — Collaborate closely with internal teams to support retention strategy and customer engagement. What you bring: — Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration. — Commercial negotiation skills for pricing, contract terms, and multi-year agreements. — Ability to identify at-risk accounts early and collaborate on save strategies. — Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes. — Solid understanding of customer health scoring, lifecycle automation, and retention strategy. — Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives. — Comfort operating across customer-facing engagement and systems/process design conversations. — Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations. Where we hire: Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries. How we hire: Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required. What we offer: — A product with positive impact as a proud B Corp. — Recognized workplace by Forbes and France’s Best Workplaces for Women. — Flexible, open, and inclusive culture valuing employee voice. — Global diverse team. — Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program. You belong here: Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.