Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester.
The Role
As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team
You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, this is an ideal role for an individual who has prior experience leading teams to success, ideally in an account management background with exceptional communication skills.
What you’ll be doing
Executing a remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo
Own and implement remote account management model ensuring the potential opportunity of each partner, incentivises proactive, self-led improvements by the partner while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required
Collaborate with a cross-functional team involving B2B Marketing, L&D Support, Product and Finance teams to drive best in class results
Delivering a seamless partner support service such that Deliveroo is considered the service leader across our portfolio of UKI & EU partners
Ensure our partners maximise their potential on the platform and drive best outcomes for consumers, restaurants and Deliveroo from the first day of partnering together
Leverage process improvements and contact centre technologies to ensure agents are supporting requests from partners are handled in a timely manner with high level of satisfaction
Utilise data and partner insight to understand root-causes of partner issues and to work with central Product teams to address them
Establish consistent routines to measure partner satisfaction that are acted upon within the SMB team and wider Deliveroo business
Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing
Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues
Recruit and coach team members that are commercially and operationally astute with high customer- and people-centricity
Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo
Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration
Supporting the day-to-day Contact Centre operations ensures the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives via timely communication through a variety of methods such as visual presentations, weekly communication packs, ad hoc announcements and monthly All Hands meetings.
The Candidate
This role is at the heart of our operation, the ideal candidate will be someone who enjoys working in a fast paced environment and is an exceptional communicator. The candidate will be passionate about driving best in class results and have a strong track record in building and maintaining relationships at all levels. The successful candidate will have a keen eye for detail and will be someone who has the ability to manage a number of projects at the same time.
The required skills include:
Exceptional senior leadership skills; proven track record in driving engagement through medium-large sized workforces
Strong commercial acumen with the ability to drive better outcomes for partners and businesses through implementation of relevant frameworks
Strong attention to detail, setting and maintaining high standards
Excellent communication skills; with the ability to present in a clear and concise manner that enables key stakeholders to understand the relevant actions that are required
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
Good problem solving skills with the ability to work independently
The desired experiences include:
Minimum 3 years in Account Management Leadership roles
Ideally Contact Centre Experience
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Location
We operate a hybrid approach to our working location, this role will be expected to be on site in our Manchester office 3 days a week.
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
headManchester, United Kingdom; We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: New Jersey; New York; Connecticut
Workplace: remote
About the role:
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access
— Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous.
You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth
— build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open-source contributions, published work under your own name.
Requirements:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What We Offer:
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
No Visa sponsorship
We’re real:
A person reads your application.
We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification.
Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with.
We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
4. Soft skills interview.
5. Offer discussion.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $104,000 - $130,000 + bonus or commission + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $112,000 - $140,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States (Remote); Canada (Remote)
Workplace: Remote
ROLE SUMMARY
We have an opening to hire a Staff Software Engineer - Agent Optimization
Temporal provides a reliable foundation powering AI leaders such as OpenAI, NVIDIA, Cursor, Lovable, and others. Its adoption is expanding to users spanning a broad range of AI applications ranging from agents to data pipelines and everything in between.
The mission of the AI Foundations team is to accelerate Temporal adoption across the entire ecosystem. Our approach combines a deep understanding of use cases with rigorous application of computer systems and software design principles.
In this role, you will lead our agent optimization efforts. You will design tools and mechanisms to help Temporal users build agents that are optimized for token spend and response time while maintaining result quality. Model routing is a first step, but represents the tip of the iceberg of techniques that we can apply. For example, multi-agent architecture, cache policy, and context management are all relevant. Candidates for this role should have direct experience with this problem domain.
You will work closely with other AI Foundations team members, e.g., those who focus on agentic development, maintaining a set of agents skills that lift performance of Codex, Claude Code, and similar tools for developers of Temporal applications. Other team members build ecosystem integrations or develop policy and security systems.
If you thrive on blending theory and practice, then this is the right team for you. We are an action-oriented group that loves to ship fast and solve customer problems. We also seek thorough technical grounding for our work and invest in systems and practices that foster long-term success.
Most of Temporal’s work is open source—see for yourself here: https://github.com/temporalio [new window]
WHAT YOU'LL DO
- Work as a software engineer
- Maintain and expand a deep understanding of agentic coding
- Design and build agentic coding systems that we can trust to deliver high-quality outputs
- Develop a deep understanding of AI application development patterns and techniques, including emerging approaches and architectures.
- Take end-to-end ownership of new features, working with other teams to deliver exceptional reliability and a great developer experience.
- Work with multiple programming languages: Python and TypeScript, Java, Go.
- Serve as a domain expert on AI design patterns, collaborating with field staff to provide best-practices and canonical examples.
- Work directly with our developer community to debug issues that need expert attention and get feedback on Temporal features and APIs.
- Write public technical documentation describing Temporal concepts and APIs.
- Go the extra mile to support a customer in need, on the rare occasion that our teams’ engineering expertise is needed.
- Travel to meet your coworkers for a week once or twice a year.
- Attend the occasional developer conference to talk about how great Temporal is (optional).
WHAT YOU’LL BRING
- 8+ years of professional work experience.
- Proven experience in optimizing AI systems using both machine learning and systems techniques
- Experience and passion for harnessing generative AI, particularly for agents and coding.
- A deep appreciation for how to use AI to improve quality, not only to increase quantity.
- A sense of taste in code and software development practice. Your approach should be opinionated and thoughtful, but not dogmatic.
- Fluency in multiple programming languages, and an affinity for learning new ones.
- Deep experience with concurrent programming—you should know how to use mutexes, atomics, and other concurrency primitives safely.
- Experience designing APIs and writing documentation for publicly-available libraries or modules.
- Strong technical communication skills—written and verbal—in English.
- BS or MS in Computer Science (or a closely-related degree), or equivalent work experience writing production-grade software.
NICE TO HAVE
- Familiarity with Temporal’s programming model (e.g. you’ve written an app on Temporal).
- A track record of open source software contributions, including contributions to 3rd party libraries.
- Experience contributing to the architecture and design of large-scale distributed systems.
- Deep background in machine learning, model training, data science, or machine learning systems.
- Graduate degree in Computer Science.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities
Product Strategy & Innovation
Define and execute the European product strategy aligned with business objectives, customer needs and regulatory requirements.
Own the European product roadmap, priorities, investment allocation and portfolio performance.
Identify market opportunities, customer trends and emerging technologies to drive innovation and growth.
Develop competitive product propositions across priority European markets.
Product Management & Development
Lead the European Product Management function, overseeing product managers and end-to-end product lifecycle management (from discovery, user journey design, to planning and execution).
Drive product development across spot trading, derivatives, payments and investment services, subject to regulatory approvals.
Translate business requirements and customer insights into product specifications and development priorities.
Partner with Technology, Engineering and global Product teams to ensure effective product delivery and scalability.
Business Intelligence & Analytics
Lead the European Business Intelligence function, providing actionable insights to support strategic and operational decisions.
Own business performance reporting, dashboards, KPIs and analytics across products, customers and commercial activities.
Drive customer segmentation, market intelligence, revenue analysis and business forecasting.
Identify growth opportunities and performance improvements through data-driven insights.
Customer Experience & Product Performance
Own the product experience across onboarding, KYC, trading, payments and customer engagement.
Drive product adoption, activation, conversion, retention and revenue growth.
Use customer research, analytics and experimentation to continuously improve product performance.
Ensure intuitive, reliable and competitive digital experiences across European markets.
Product Governance & Regulatory Compliance
Ensure product development and launches meet applicable European regulatory requirements, including MiCA, EMI, MiFID II, DORA and payment services regulations.
Establish effective product governance covering product approval, risk assessment and lifecycle management.
Partner with Compliance, Risk and Legal to ensure appropriate product controls, customer protection and regulatory readiness.
Leadership & Collaboration
Build and lead high-performing European Product Management and Business Intelligence teams.
Set clear objectives, KPIs and accountability across both functions.
Act as a key member of the European executive leadership team, contributing to business strategy and commercial growth.
Collaborate with global and local stakeholders to align product capabilities with European market and regulatory requirements.
What We're Looking For
15+ years of relevant experience in product management, digital financial services or technology, including significant executive leadership experience in crypto, fintech, trading, brokerage or capital markets.
Proven experience leading product strategies, multi-market product portfolios and high-performing international teams.
Strong understanding of crypto trading, derivatives, digital assets, payments and investment services.
Demonstrated experience developing and launching financial products in regulated environments.
Proven experience leading Product Management and Business Intelligence functions.
Strong knowledge of European regulatory frameworks, including MiCA, MiFID II, EMI, DORA and payment services regulations.
Experience in product analytics, business intelligence, customer segmentation, financial forecasting and performance reporting.
Strong commercial and analytical mindset with experience managing product adoption, conversion, trading volumes, retention and revenue.
Experience working with agile development methodologies, digital platforms, UX/UI and product lifecycle management.
Excellent strategic thinking, leadership, communication and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in Business Administration, Computer Science, Engineering, Finance, Economics or a related field; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll own the products that help loveholidays grow direct relationships with hotels. By making it easier for partners to join us, manage their supply and improve their performance, you’ll help hotels achieve their commercial goals while giving our customers greater choice and value.
Our ambition is to build an industry-leading operating system for our suppliers: bringing together onboarding, day-to-day management and the insights partners need to make better commercial decisions. You’ll help turn that ambition into a clear product direction. Your initial focus will be simplifying hotel onboarding and improving how effectively we turn direct hotel supply into bookings.
You’ll be part of the Direct Hotels team, reporting to the Head of Product for Supply Platform. Working closely with Engineering, Design, Commercial, Operations and Analytics to build capabilities for hotel partners that support our broader supply strategy. The team sits within Platform, which provides shared technology and tools to help teams across loveholidays deliver the outcomes that drive value for our suppliers and experiences that delight our customers.
Your day-to-day:
- Own the product direction and roadmap. Translate the Direct Hotels ambition into prioritised opportunities, clear outcomes and achievable delivery increments. Make informed trade-offs between supplier needs, commercial value and technical investment.
- Understand the people using our products. Work directly with hotel partners, contracting teams and loading operations to uncover problems, test ideas and understand what will drive adoption.
- Improve the journey from onboarding to bookable supply. Simplify how information is collected, checked and maintained, using automation and self-service where they make the experience easier to navigate and more reliable.
- Build towards supplier self-service. Develop capabilities that progressively give hotels more control over their relationship with us, working towards connected management tools and useful commercial insights.
- Take products from discovery through to measurable impact. Work closely with Engineering and Design to prototype, test, deliver and iterate. Explore practical applications of AI, define success measures and use evidence from adoption, supplier feedback and commercial performance to guide what comes next.
Your skillset:
- Product ownership and strategic delivery: A track record of taking complex problems from discovery through to delivery and demonstrating meaningful user and business outcomes. The ability to connect a long-term vision to the next useful improvement, navigate uncertainty and drive delivery.
- Supplier and user understanding: The ability to understand different users’ goals and turn complicated workflows into useful, intuitive products. Experience with B2B, supplier, partner or marketplace products would be particularly valuable.
- Commercial and analytical judgement: Confidence connecting product decisions to growth, margin and operating costs, while considering value for both hotel partners and holidaymakers. Experience defining success measures, investigating performance and using data alongside qualitative research to make decisions.
- Communication and technical fluency: Clear communication and the ability to align commercial, operational and technical colleagues around priorities, decisions and outcomes. Comfortable discussing APIs, integrations, data and platform constraints with Engineering.
- Experimentation and AI curiosity: A practical approach to testing ideas and applying new capabilities, including examples of how you have used or evaluated AI to improve products or ways of working.
Experience in hotel distribution or travel technology would be welcome, but is not essential. We’re also interested in people who have solved comparable supplier, marketplace or operational challenges in other industries.
The interview journey:
- Talent intro, 30 minutes
- First stage with the hiring manager, 45 minutes
- Final stage with key stakeholders, including a platform case to present, 1 hour
- Behavioural and culture conversation with the VP of Product, 45 minutes
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As Chief of Staff to the Co-CEO, you will lead the operations of the Office of the CEOs, owning how the Co-CEO’s time, travel, and meetings are managed. This role extends well beyond traditional executive support and requires a genuine understanding of the business being run.
You will stay close to company priorities and cross-functional initiatives so the Co-CEO’s time is directed where it has the greatest impact. As a trusted partner, you will help prepare for and execute the company’s highest-priority conversations, from one-on-one meetings to Board sessions and company-wide forums.
You will report directly to the Co-CEO and work closely with the executive team and administrative staff.
This is an on-site role in San Francisco. This role requires extensive domestic and international travel with the Co-CEO.
THE OPPORTUNITY
- Own the Co-CEO’s calendar end to end: prioritize, protect focus time, resolve conflicts, and anticipate needs before they become problems
- Own preparation for the Co-CEO’s meetings, with briefing materials, context, and follow-ups
- Learn the business and track company priorities, surfacing gaps, risks, and decisions that need the Co-CEO’s attention early
- Build and run operating rhythms for the Office of the CEOs, including executive team meetings and leadership forums, and drive follow-through on action items
- Serve as the first line of intake for requests to the Co-CEO, triaging effectively and routing to the right owner
- Partner with functional leaders across Product, Engineering, Finance, Legal, and Compliance to keep initiatives aligned and moving
- Lead special projects for the Co-CEO that span teams and are critical to the company’s success
- Travel with the Co-CEO and other executives, handling logistics, scheduling, and day-of coordination
- Manage logistics for Board meetings, executive team meetings, and company-wide meetings
- Identify ways to improve how the Office of the CEOs operates and build processes that scale
WHAT YOU BRING
- Experience as a Chief of Staff, senior Executive Assistant, or Business Partner to a C-level executive, ideally in a high-growth startup
- Experience supporting a CEO through board cycles and company-wide communications
- Experience in crypto, fintech, or another regulated industry
- A proven record of managing complex, high-stakes calendars and logistics with exceptional precision and no missed details
- Exceptional judgment and discretion in handling confidential matters and acting on the Co-CEO’s behalf
- Excellent communication skills and the executive presence to work comfortably with C-suite leaders, board members, and external partners
- Experience managing or mentoring executive assistants or other administrative professionals
- Ability to travel at a moment’s notice
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow.
With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products.
We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces.
ABOUT THE TEAM
Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products.
We're looking for a Fraud Specialist to help protect our marketplace by monitoring suspicious activity, investigating potential fraud, and ensuring timely resolution of fraud-related cases. You'll play a key role in identifying emerging risks, supporting fraud prevention efforts, and improving the processes that keep our platform safe for millions of users.
If you're detail-oriented, analytical, and enjoy investigating complex cases while making a real impact on customer trust and platform security, we'd love to hear from you
RESPONSIBILITIES
- Monitor marketplace transactions and user activity to identify suspicious behavior and potential fraud.
- Review and process daily fraud-related tickets, including account unban requests, held transactions, and Know Your Customer (KYC) verification cases.
- Investigate suspicious transactions and account activity, following established procedures and escalating complex cases when necessary.
- Analyze transaction data and user behavior to identify unusual patterns and potential fraud risks.
- Use existing fraud monitoring tools, dashboards, and alerts to support daily fraud prevention activities.
- Document investigation findings and maintain accurate records of fraud-related cases and decisions.
- Collaborate with Fraud Analysts and other internal teams to resolve cases and improve fraud prevention processes.
- Share observations and suggest improvements to existing fraud detection workflows and procedures.
REQUIREMENTS
- Some experience in fraud prevention, risk operations, customer support, payment operations, or a similar analytical or operational role.
- Strong attention to detail and the ability to identify unusual patterns or inconsistencies.
- Basic analytical skills and confidence working with data, spreadsheets, or reporting tools.
- Good problem-solving skills and the ability to make informed decisions based on available information.
- Ability to follow established procedures, manage daily tasks, and escalate issues when needed.
- A proactive attitude, willingness to learn, and curiosity about fraud prevention and online marketplaces.
- Good communication and teamwork skills, with the ability to collaborate across different teams.
- Good command of English, both written and spoken.
WHAT IT'S LIKE TO WORK AT ENEBA
- Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace.
- Opportunity to participate in Eneba's Stock Options program, subject to eligibility.
- Access to applicable performance-based bonuses and referral programs.
- Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities.
- Take advantage of paid volunteering opportunities, where eligible.
- Enjoy additional paid time off, where included in your engagement terms.
READY TO JOIN US?
We'd love to learn more about you! Please submit your CV in English.
To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight.
You’re going to fix that.
THE OPPORTUNITY
We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet.
We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude.
- Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro.
- Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back.
- Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it.
- Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay.
- Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers.
- Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself.
- Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t.
- Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next.
- Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms.
WHAT YOU’LL BRING
- 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team.
- Product savvy. You understand how products work, why people use them, and how to turn features into growth.
- UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it.
- High AI competency. Enabling you to multiply your impact and keep up with demand.
- Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories.
- Speed under pressure. Markets don’t wait for approval cycles and neither do you.
- Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed.
- Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale.
- Familiarity trading culture, and the language traders use.
- Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
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Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: European Union; Remote Colombia / Argentina / Peru
Workplace: Remote
About the Role
At Playson, we work with a deliberately small team of people who own what they do. This role follows that model. You’ll ensure our presence at the industry’s biggest international exhibitions, organise our signature Playson&Friends parties, and the exclusive experiences we create for our closest partners. Here, one person’s ownership makes a visible difference. You’ll have real autonomy, direct access to decision-makers, and a brand that cares about quality in everything it puts its name on.
We’re looking for someone who takes a complex project with dozens of moving parts and closes it end to end: budget, vendors, logistics, brand, guests, and the details nobody else noticed. Our clients come to expect the same standard from our events as from our games, and that standard is quality.
Key Responsibilities
International exhibitions and industry events
- Participation at major iGaming events such as ICE, SiGMA and SBC. This runs from strategy and budget through booth design and build to on-site delivery and post-event review.
- Negotiating with organisers, agencies and suppliers to get high-quality delivery within budget, and taking responsibility for both.
Client experiences
- Planning and producing Playson&Friends parties, our signature events where partners come together to celebrate and connect.
- Designing and delivering high-end experiences and one-of-a-kind moments for small groups of key clients.
- Handling every aspect: concept, venues, travel, hospitality, safety, timing and guest experience. Ensuring each experience feels effortless for the guest and reflects Playson’s brand.
Branded client hampers and promotional gifting
- Partnering with Account Managers to turn their promotional initiatives into branded and themed client hampers, including concept, sourcing, production, personalisation and international delivery.
- Building a reliable supplier network and a process that can deliver consistent quality at scale and on short notice.
Requirements
- 3+ years in event management, client hospitality or BTL marketing, ideally in iGaming, tech or entertainment.
- A proven track record of delivering complex international projects end to end, with personal accountability for the outcome. We’ll ask you for examples.
- The ability to manage several large projects at once and stay calm and decisive when plans change on-site.
- Experience producing premium, high-touch experiences for VIP or key-account audiences.
- Strong budget management and confident negotiation with suppliers and agencies.
- A creative eye, strong taste and close attention to brand consistency.
- Excellent communication and stakeholder management skills.
- Excellent spoken and written English.
- Knowledge of the global iGaming landscape and events ecosystem is a plus.
- Willingness to travel frequently.
What we Offer
- Benefit from a transparent and systematic quarterly bonus system.
- We offer a flexible work schedule to accommodate your needs.
- Choose to work remotely, providing greater flexibility and comfort.
- Enjoy unlimited paid vacation leave, including bank holidays.
- Take unlimited paid sick leave whenever necessary.
- Get reimbursement for professional development courses and training. We provide access to the latest tools and training for continuous growth.
Recruitment Process
- HR Interview
- Technical interview
- Final interview
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Remote
Workplace: Remote
ABOUT US
At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow.
With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products.
We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces.
ABOUT THE TEAM
Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products.
We're looking for a Fraud Analyst to take ownership of fraud detection and prevention for one of our products. You'll identify suspicious patterns, investigate emerging risks, develop effective countermeasures, and continuously improve our fraud prevention processes.
If you're analytical, proactive, and enjoy solving complex problems while making a measurable impact, we'd love to hear from you.
RESPONSIBILITIES
- Take full ownership of fraud detection and prevention for one of Eneba's products, from identifying risks to implementing solutions.
- Analyze large datasets to identify fraud patterns, anomalies, and emerging attack vectors.
- Design, implement, and continuously optimize dynamic fraud detection rules that scale with the business.
- Monitor and improve false positive rates, balancing effective fraud prevention with conversion and customer experience.
- Analyze conversion, rejection, and verification drop-off rates to identify opportunities for improvement.
- Develop and maintain fraud detection logic, alerts, and workflows that support Fraud Specialists in their daily operations.
- Collaborate with Product, Commercial, Data, and Engineering teams to strengthen fraud prevention and verification processes.
- Track fraud trends and key risk indicators, translating findings into clear, actionable recommendations.
- Take accountability for decisions and outcomes, continuously refining fraud prevention strategies based on results.
REQUIREMENTS
- Proven experience in fraud analysis, payments risk, or risk management, with clear ownership over outcomes.
- Experience writing and monitoring dynamic fraud risk rules.
- Effective communication skills, able to explain complex topics in simple words adjusted for different stakeholder groups.
- Solid understanding of fraud patterns, user behavior, and KRIs.
- Confidence in making data-backed decisions and owning the impact of those decisions.
- Strong problem-solving and critical thinking skills.
- Full professional proficiency in English.
PREFERRED, BUT NOT REQUIRED
- Experience working with SQL to analyze datasets and investigate fraud patterns.
- Previous experience in fintech, payment processing, marketplaces, or high-growth product companies.
- Familiarity with analytics platforms such as Databricks and Mixpanel.
- Experience with Know Your Customer (KYC) verification processes.
- Experience working in international, multi-market environments.
WHAT IT'S LIKE TO WORK AT ENEBA
- Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace.
- Opportunity to participate in Eneba's Stock Options program, subject to eligibility.
- Access to applicable performance-based bonuses and referral programs.
- Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities.
- Take advantage of paid volunteering opportunities, where eligible.
- Enjoy additional paid time off, where included in your engagement terms.
READY TO JOIN US?
We'd love to learn more about you! Please submit your CV in English.
To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is a data company, and data is our most valuable asset. The Data, Analytics & AI (DAA) organization turns WHOOP data into trusted intelligence that sharpens every team's decisions. As the data and AI ecosystem grows, making that data trustworthy and safe by default has become a strategic capability, so every product built on it can be relied on.
We are seeking a Director, Data Governance to lead the function as a new pillar within the DAA organization. You will report to our VP of Data, Analytics and AI Acceleration. As the first dedicated leader of this function, you will define the strategy, operating model, and roadmap for data ownership, contracts, event taxonomy, cataloging, access policy, data quality standards, and privacy and compliance. Governance sets the policy and standards; the Data Platform & Engineering pillar engineers and implements them, so this role leads through influence, clear standards, and strong cross-functional partnership.
WHOOP operates a mature data platform. This role builds the governance layer on top of it: formal ownership models, data contracts, an event taxonomy, cataloging and discovery, classification frameworks, and the policies that let the company scale into regulated environments without slowing down. You will build and lead a team and champion intelligent, AI powered approaches to continuously monitor the health and trust of our data.
You should be equally comfortable setting strategy and rolling up your sleeves, and as effective presenting a data classification framework to senior leadership as you are working through a data quality standard with an engineer. Working across Data Platform & Engineering, Analytics, Data Science, Product, GRC, Legal, InfoSec, and RAD, you will earn trust across technical and business teams, drive adoption, and ship enforceable governance outcomes.
RESPONSIBILITIES
- Define and lead the data governance strategy, operating model, and roadmap spanning data ownership, contracts, event taxonomy, cataloging, access policy, data quality standards, and privacy and compliance (HIPAA, GDPR, CCPA), aligned with the DAA strategy.
- Build, lead, and coach a small, senior team, developing your people while partnering closely with Staff level technical leaders across the org.
- Establish a formal data ownership model, partnering with engineering and business stakeholders to assign stewardship and accountability for critical datasets.
- Define the standards for data contracts between producing and consuming teams, covering schema stability, SLA adherence, and breaking-change management, with implementation owned by Data Platform & Engineering.
- Own the event taxonomy governance framework, bringing structure to event tracking and standardizing how product and engineering teams define, name, and instrument events across platforms.
- Set data quality standards (freshness, validation, monitoring) and the incident response expectations, partnering with Platform to operationalize automated testing and anomaly detection.
- Champion AI powered governance approaches that proactively surface quality issues, ownership gaps, policy violations, and compliance risks.
- Partner with GRC, Legal, and InfoSec to define the privacy, HIPAA, and compliance standards for how sensitive data is handled, which the platform then implements.
- Define role-based access policy across the data platform, balancing security with self-service accessibility, with enforcement engineered by Platform.
- Embed governance standards directly into engineering and developer workflows so the right way is the easy way, rather than relying on manual processes.
- Develop governance metrics and reporting to track adoption, compliance, and data health across the organization.
- Build a culture where trusted data is a shared responsibility across technical and business functions.
QUALIFICATIONS
- 10+ years in data, engineering, or data governance roles, with a strong background in data governance, data quality, data engineering, or data platform.
- 4+ years of experience leading and building teams.
- Direct experience building data governance programs or frameworks, ideally in a high-growth environment where governance was not yet formalized.
- Hands-on experience with modern data stack tooling: Snowflake, dbt, Airflow/orchestration, and data catalog/lineage tools.
- Working knowledge of healthcare data regulations (HIPAA), or willingness to develop deep expertise quickly given the WHOOP expansion into regulated healthcare products.
- Experience implementing data quality frameworks with automated monitoring and alerting.
- Experience with access control design and administration in cloud data platforms (Snowflake RBAC, row-level security, dynamic data masking).
- Ability to drive cross-functional alignment on data standards and policies, and to lead highly cross-functional initiatives. Comfortable influencing engineering, product, and business teams.
- Experience operating in regulated environments.
- Proven track record managing data oversight for complex research initiatives, such as IRB-regulated studies or trials or regulatory filings for the FDA.
- Excellent executive communication and organizational leadership. Able to translate technical governance concepts into business value for non-technical stakeholders and senior leadership.
- A player-coach orientation. Willing to be deeply hands-on while building repeatable processes and growing a team.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $190,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
London, UK
Role summary
As an IT Operations Specialist I, you will provide essential onsite IT support and help maintain daily workplace technology at our corporate office. Working in a heavy macOS and Google Workspace environment with additional support for Windows and Linux endpoints, you will deliver hands-on technical assistance, maintain office AV systems, and manage end-to-end hire-to-retire lifecycle processes. In this role, you will also leverage our internal AI technology tools to optimize support workflows and documentation. You will collaborate closely with broader IT teams, the IT Service Desk, HR, Places & Office, and Security teams to ensure a seamless technical experience for all employees.
Role responsibilities
Act as the primary onsite technical support resource, managing employee walk-ups, support tickets, and hardware troubleshooting across macOS, Windows, and Linux endpoints.
Work closely with broader IT engineering and operations teams to execute infrastructure updates, enforce system policies, and resolve escalated technical issues.
Manage complete hire-to-retire IT operations, including hardware provisioning, account setup, leading IT orientation for new hires, offboarding asset recovery, and access revoking.
Administer day-to-day user accounts, permissions, and group access within Google Workspace and connected corporate SaaS tools.
Manage physical IT asset lifecycle operations, including inventory tracking, hardware check-in/check-out, stock audits, and secure device disposal.
Utilize internal AI technology tools to summarize support incidents, speed up ticket resolution, and draft self-service Knowledge Base (KB) documentation for end users.
Support office conference room technology (Google Meet Hardware and Zoom Rooms) and provide live technical setup for corporate town halls and department events.
Participate in a scheduled on-call rotation (evenings and weekends) to address critical after-hours P1/P2 incidents, system outages, and urgent executive support needs.
This is an in-office/onsite position. This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
Examples of desirable skills, knowledge and experience
1–2 years of hands-on IT support or help-desk experience in a corporate environment.
Strong expertise troubleshooting macOS hardware, software, and enterprise OS configurations.
Working knowledge of Windows OS and basic Linux desktop administration or CLI troubleshooting.
Practical administrative experience with Google Workspace (User management, Shared Drives, Groups, Admin Console).
Willingness and availability to work fully onsite 5 days a week and participate in a scheduled on-call rotation for after-hours support.
Readiness to utilize internal AI tools and assistants to streamline ticketing, troubleshooting, and technical documentation.
Strong written and verbal communication skills with a customer-first approach to technical support and leading new-hire orientations.
Application requires a current resume/CV detailing relevant IT workplace support experience.
Bonus points
Experience with macOS endpoint management using Mobile Device Management (MDM) platforms like Jamf Pro or Kandji.
Experience using corporate ticketing platforms such as Jira Service Management or Zendesk.
Relevant technical certifications such as Apple Certified Support Professional (ACSP), Google Workspace Administrator, CompTIA A+, or ITIL 4 Foundation.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Dubai, United Arab Emirates; Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for Developer Productivity Engineer to help QVAC application teams develop, review, test, and deliver reliable software with less friction. Your focus will be our desktop and mobile applications and their shared runtime, AI harness, and skills packages. You will build and maintain developer tools, integrate AI agents into engineering workflows, and improve code quality and delivery automation.
This is a hands-on engineering role with room to shape the tooling roadmap. You will work with engineers to identify useful improvements and own them from implementation through adoption and ongoing support. Success means shorter feedback loops, dependable automation, and tools that developers trust and use.
Responsibilities
Evaluate, integrate, and maintain developer tools and AI agents, including the repository guidance and integrations they need to work effectively.
Build and operate agents in CI and scheduled workflows that investigate failures, propose fixes, and give engineers evidence they can act on.
Improve automated pull request reviews, evaluating finding accuracy and reducing noise for reviewers.
Develop code quality scripts and checks for complexity, function and file size, dependency cycles, and performance regressions. Work with package owners on practical thresholds and targeted refactoring.
Improve development environments, testing, and build and release workflows so engineers and agents can verify changes reliably.
Prioritize improvements with engineering teams, support adoption through documentation and onboarding, and measure effectiveness, reliability, and operating costs.
Example projects include agents that investigate CI failures, diagnose compatibility and performance regressions, and flag changes that affect package interfaces or architecture. You will choose and refine these workflows with the engineers who use them.
Experience building and maintaining developer tools or engineering automation used by others, with strong JavaScript/TypeScript and
Node.js
skills.
Hands-on experience using and integrating AI coding tools or agents, with sound judgment about their limitations, output validation, and human review.
Experience with Git, CI/CD, automated testing, and systematic debugging of build, test, or integration failures.
A strong approach to code quality: maintainable code, useful automated checks, and refactoring that preserves behavior.
Ability to work independently, collaborate with engineers, and communicate clearly in English within a remote, globally distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
УдалённоseniorNew Jersey; New York; Connecticut
ГибридseniorMississauga, Ontario
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридseniorLondon
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоГеография найма не уточнена
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоEuropean Union; Remote Colombia / Argentina / Peru
УдалённоГеография найма не уточнена
ОфисBoston, MA
География найма не уточнена
УдалённоDubai, United Arab Emirates; Lugano, Switzerland