Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We’re looking for a Product oriented Fullstack Engineer to design, build, ship, and own end-to-end product features used by thousands of developers and hundreds of millions of end-users.
We’re specifically looking for someone with a strong backend foundation who is also genuinely proficient in React.
This is a hands-on IC role. We are looking for someone product-focused, but deeply technical. You’ll work across frontend, backend, and data boundaries, making thoughtful tradeoffs to deliver reliable, high-quality systems. You’ll take ownership from problem definition through production rollout and long-term maintenance, the scoping and prioritization work as much as the code.
“Product-focused” at RevenueCat means pairing strong engineering fundamentals with good judgment, customer obsession, and a bias toward shipping — not trading correctness, reliability, or scalability for speed, but also not letting “perfect” get in the way of “shipped today.”
ABOUT YOU
- You have 8+ years of professional software engineering experience, with a strong backend foundation and a track record of building and operating high-scale production systems.
- You can write advanced SQL statements beyond basic SELECT and UPDATE statements.
- You’re proficient in React and have genuinely built on the frontend before. You’re comfortable owning UI work, not just backend APIs.
- You have solid HTML, CSS, and JavaScript fundamentals, and an understanding of HTTP and browser–server interactions
- You hold a high bar for quality and instinctively know which details matter, but also are discerning enough to cut scope when needed while still delivering value.
- You’re customer-obsessed: you imagine yourself as the developer, product manager, or marketer using the feature or experiencing the issue.
- You’re a builder, not an implementer: scoping, prioritizing, and driving rollout in partnership with our Product team. This isn’t a role where you check off items from a detailed specification.
- You can quickly familiarize yourself with code you didn't write yourself and improve it.
- You're comfortable coding alongside AI tools like Copilot, Cursor, or Claude Code. You use them to move faster on the parts that don't need your full attention, and you're detail-oriented enough to catch when they're wrong.
- You’re scrappy and biased toward shipping. You’d rather ship a good version today and iterate than wait to ship a perfect one next quarter.
- You communicate clearly, both in real-time and asynchronously. We’re a fully remote team, and how you write is as important as how you code.
- You’ve shipped meaningful user-facing features to production, monitored their usage and adoption, and improved them over time.
- You write high-quality, well-tested code, debug issues methodically, and help raise the engineering bar through thoughtful feedback and mentorship.
- You act like an founder:: you notice problems, propose improvements, and follow through fast.
TECHNOLOGIES YOU’LL LIKELY WORK WITH:
- TypeScript
- React
- PostgreSQL
- Python
- Flask
- AWS-hosted systems, following best practices for deployment, monitoring, and reliability
A note: Our interview process includes two separate live-coding sessions: one on frontend fundamentals and one on SQL, data logic, and algorithmic programming. We've found strength in both is a strong predictor of success in this role.
IN THE FIRST MONTH, YOU’LL:
- Meet frequently with your team and manager to get up to speed.
- Get familiar with our tools, processes, and core subscription-business concepts.
- Complete a First Ship project.
- Jump in early: fix bugs, ship small improvements, and weigh in on PRs.
WITHIN THE FIRST 3 MONTHS, YOU’LL:
- Have shipped a medium-sized project successfully.
- Understand the main product areas your team owns and how they work end to end.
- Scope and work on projects self-sufficiently, from idea to post-launch improvements.
- Actively participate in code reviews, bug bashes, and technical discussions.
- Continuously improve areas of your team’s codebase and product.
WITHIN THE FIRST 6 MONTHS, YOU’LL:
- Become the go-to engineer for certain focus areas.
- Proactively contribute to architecture discussions that impact more than just your team.
- Debug issues across frontend, backend, and data; communicate clearly during incidents; drive fixes that prevent repeats.
- Engage directly with customers to understand how your work actually lands.
- Mentor other engineers joining the team and raise the bar through feedback and guidance.
WITHIN THE FIRST 12 MONTHS, YOU’LL:
- Know all the major components of our system and be able to debug complex issues across it.
- Spec and architect large projects, gather feedback, and drive design validation and rollout plans.
- Lead your own initiatives for improving our product and systems, grounded in real customer and business priorities.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We’re looking for a Backend Engineer to design, build, ship, and own end-to-end product features used by thousands of developers and hundreds of millions of end-users.
This is a hands-on IC role. We want someone that loves shipping products, not just code. You are an engineer obsessed with the customer and passionate about software. You’ll take ownership from problem scoping to production rollout to long-term maintenance. You have both the engineering fundamentals to write performant systems that operate at huge scale near flawlessly and the product sense that doesn't let “perfect” get in the way of “shipped today.”
ABOUT YOU
- You have 8+ years of experience as a backend engineer designing complex, fast-growing systems that didn't exist before you.
- You can write advanced SQL statements beyond basic SELECT and UPDATE statements.
- You hold a high bar for quality and instinctively know which details matter, but also are discerning enough to cut scope when needed while still delivering value.
- You’re customer-obsessed: you imagine yourself as the developer, product manager, or marketer using the feature or experiencing the issue.
- You’re a builder, not an implementer: scoping, prioritizing, and driving rollout in partnership with our Product team. This isn’t a role where you check off items from a detailed specification.
- You can quickly familiarize yourself with code you didn't write yourself and improve it.
- You're comfortable coding alongside AI tools like Copilot, Cursor, or Claude Code. You use them to move faster on the parts that don't need your full attention, and you're detail-oriented enough to catch when they're wrong.
- You’re scrappy and biased toward shipping. You’d rather ship a good version today and iterate than wait to ship a perfect one next quarter.
- You communicate clearly, both in real-time and asynchronously. We’re a fully remote team, and how you write is as important as how you code.
- You’ve shipped meaningful user-facing features to production, monitored their usage and adoption, and improved them over time.
- You write high-quality, well-tested code, debug issues methodically, and help raise the engineering bar through thoughtful feedback and mentorship.
- You act like a founder: you notice problems, propose improvements, and follow through fast.
IDEALLY, YOU HAVE:
- Experience in Python.
- Experience in PostgreSQL.
- Experience building SDKs.
- Shipped a mobile app with in-app purchases.
- Some experience with React and SPA applications.
IN THE FIRST MONTH, YOU'LL:
- Meet frequently with your team and mentor to get up to speed.
- Set up and get familiar with repositories, task management, and the dev environment.
- Implement and ship your first project.
- Get familiar with RevenueCat’s dashboards, logging, debugging tools, cloud providers, infrastructure, and general architecture.
- Learn about the mobile app economy and subscription-business concepts that shape our product decisions.
WITHIN THE FIRST 3 MONTHS, YOU'LL
- Scope and work on projects self-sufficiently, end to end.
- Talk to customers or support directly to understand how the systems you own actually get used and where they break down.
- Learn the basics of incident response and join the on-call rotation.
- Participate in code reviews and contribute to reliability and quality across the codebase.
- Understand every product your team owns.
WITHIN THE FIRST 6 MONTHS, YOU'LL
- Review code, write proposals, and contribute to architectural discussions.
- Contribute to your team’s roadmap and technical direction — the “why,” not just the “how.”
- Be the go-to person on a couple of your team’s focus areas.
- Have shipped a major product or feature, start to finish.
WITHIN THE FIRST 12 MONTHS, YOU'LL
- Know all the major components of our system and be able to debug complex issues across it.
- Have your own initiatives for improving our products, grounded in real customer and business priorities.
- Spec and architect medium-to-large projects, gather feedback, and drive design validation and rollout plans.
- Mentor other engineers joining the team.
- Push the org to improve reliability, scalability, and performance.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: London
Workplace: Hybrid
Why loveholidays?
At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.
The impact you’ll have:
As our Senior CRM Executive, you will play a key role in delivering and improving CRM campaigns and customer journeys across our channels. You’ll be close to the detail of campaign build, journey optimisation and performance, with the opportunity to grow your ownership over time.
You’ll work closely with the CRM Manager, Head of CRM and wider Marketing, Product and Engineering teams to turn agreed customer opportunities and briefs into well-executed campaigns and journeys. You’ll help move us away from legacy campaign cycles by building reliable, increasingly automated lifecycle activity. We are looking for a thoughtful, high-velocity operator who can turn clear direction into accurate live journeys.
Your day-to-day:
- You’ll build and maintain multi-channel automated journeys using branching logic, API triggers, and real-time data, working from agreed briefs and priorities.
- Identify manual bottlenecks and support the implementation of AI-assisted workflows, using tools like n8n and Claude (training will be provided).
- Use Braze to identify optimisation opportunities within your journeys and help make delivery faster, more accurate, and more consistent.
- Provide hands-on campaign support to the wider team in deploying campaigns. You’ll ensure accurate execution through rigorous, increasingly automated QA processes.
- Work collaboratively with Marketing, Product and Engineering to deliver agreed workstreams and help create a frictionless experience from search to rebooking.
- Monitor the performance of your campaigns and journeys. You’ll be comfortable using Looker to maintain reports, monitor health metrics, and surface actionable insights that support optimisation.
Your skillset:
- You are a reliable operator who takes ownership of your assigned campaigns and journeys from brief through deployment. You ask the right questions, flag risks early, and deliver with consistency and precision.
- You can move from a clear brief to deployment rapidly, maintaining high standards and following agreed processes.
- You are naturally curious and look for practical ways to improve processes, reduce manual tasks, and make delivery more efficient.
- You have experience with Looker, Tableau, or SQL, and BQ and confidence using data to monitor performance.
- Hands-on experience with Braze or similar. You should be comfortable with Liquid logic, audience segmentation and personalisation.
- You are comfortable working with data models and propensity scores to support relevant segmentation and measure campaign impact.
- The ability to work well across Marketing, Product, and Engineering teams, taking direction and communicating clearly to keep delivery on track.
Desirable:
- Experience supporting CRM activity across multiple international markets, including handling localisation, consent frameworks, and currency differences within automated journeys
- Familiarity with n8n or similar workflow automation tools
- Experience writing Liquid logic for content personalisation
- Exposure to AI-assisted workflows or agentic tooling
- Background in travel, marketplace, or another high-frequency transactional category
The interview journey:
1. Meeting with a member of the Talent Acquisition team - 20 minutes
2. Virtual Interview with Hiring Manager
3. Final Stage interview in office presenting pre-determined task and a meeting a few stakeholders - 1 hour 30 mins
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Location: Skopje, North Macedonia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are looking for a highly motivated and data driven
Account Manager
to join our growing team.
As an
Account Manager
you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
Day-to-day in this role you’ll:
Partner growth - drive the commercial growth of existing retail partners;
Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;
Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;
Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.
Our humble expectations
2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;
Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
Project management - skilled in stakeholder management and process implementation;
Ownership - proactive, structured and detail - oriented and a “can do” attitude;
Excellent communication skills, fluency in English;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders.
Next steps
If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Software Engineer (L2) - for Voice Trust: helping ensure Twilio’s Voice customers have reliable voice communication with their customers that ensure their customers will answer their calls.
About the job
This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.
Responsibilities
In this role, you’ll:
Be an owner:
Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
Wear the customer's shoes:
Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
Write it down:
Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
Be bold:
Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
Draw the owl:
Figure out novel ways of solving customer problems for the Voice channel
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Minimum 2+ years of hands-on experience in a large scale, distributed applications environment on JVM based technologies
Experience building RESTful services, API design and event-driven architectures (Kafka, SQS)
Understanding of CI/CD pipelines
Hands on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure
Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance)
Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability
Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents
Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples
Bachelor's degree in Computer Science or a related engineering field
Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
Able to work well in a team setting and both highly motivated and motivating
Desired:
Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana)
Can demonstrate how you effectively use AI to deliver value efficiently
Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
Knowledge and experience working with SIP protocol
Knowledge and experience working with Stir/Shaken protocol
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Beograd, Serbia
Workplace: remote
We’re Novakid School, the next-generation early English learning platform that allows kids around the world to learn English efficiently, through play and fully remote practice with native-speaking teachers. Think cutting edge technology like AI-powered games and training apps that promote English speaking and comprehension based on the use of authentic content in English language. Think certified professionals with years and decades of expertise in children’s psychology and learning methods.
We’re looking for a CRM Marketer who excels as a collaborative team player within our fully remote environment. This role involves utilizing various customer insight frameworks to understand and address customer needs effectively, driving engagement through our Customer Data Platform (CDP) Bloomreach.
Key Responsibilities:
Customer Insights and Analysis: Apply various frameworks (such as Jobs To Be Done, Persona Development, Empathy Mapping) to gain a deep understanding of customer pains and needs.
CRM Strategy Development: Use insights derived from customer analysis to develop and execute CRM strategies that enhance customer interaction and drive business results using Bloomreach.
Campaign Execution: Design and implement engaging multichannel campaigns (email, whatsapp, sms, push, ensuring content is tailored to customer segments identified through insight frameworks.
Data-Driven Optimization: Leverage analytics tools to analyze campaign performance and refine strategies based on robust data analysis.
Cross-Functional Collaboration: Work closely with product, sales, product marketing and analytics teams to ensure seamless integration and alignment of CRM strategies with overall business goals.
You have…
Technical Skills:
Proficient with Bloomreach or similar CDPs for data management, campaign execution, and analytics.
Skilled in email design and coding using tools like Stripo.
Competent in using analytics platforms and/or SQL for data analysis and decision-making.
Copywriting skills are a plus.
Soft Skills:
Strong communication and collaboration skills, essential for working effectively in a remote team environment.
Proven ability to apply customer insights frameworks effectively to CRM strategies.
High adaptability with a commitment to learning and applying new methodologies in customer insight and CRM.
Education:
Bachelor’s degree / course in Marketing, Business Administration, or a related field.
Language:
Fluent in English at an Upper-Intermediate level or higher.
We offer…
Remote work. We are very good at it.
Flexible working hours, not less than 40 hours per week
Interesting and promising project
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams.
What you’ll do
Enable effective execution with Quality and Speed, in partnership with the team’s Product Manager
Ensure 3+ 9s availability of Dedicated infrastructure, ensuring security and automating for maximum scalability and number of tenants.
Provide clear direction, meaningful feedback and foster an environment where meaningless toil gets ruthlessly automated and Devops ownership is enforced.
Continuously improved owned artifacts in a direction of optimizing platforms for self-service ownership of production for feature implementers.
Recruitment, onboarding and development of excellent and productive team members.
Be a role model for the team: provide Proof of concepts, agentic mindset and extreme simplification of processes and removal of human toil. Show and Tell, not only Tell.
Role model Incident Management best-practices, lead in fast resolutions, escalations and train and codify best practices to the whole of GitLab
Data driven approach to prioritization, impact quantification and management of risk and technical debt.Able to use AI to demonstrate concepts and translate technical complexity to drive stakeholder decisions.
What you’ll bring
Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
A history of building and managing high-performing, accountable team cultures, including managing out when necessary
Comfort driving complex projects to completion without relying on a dedicated TPM
Experience leading distributed and remote teams effectively
About the team
The Enterprise Platform team focuses on delivering the infrastructure and operational capabilities that let large, security-conscious customers run GitLab on their own terms. Within that group, the Dedicated team builds and operates GitLab Dedicated, our single-tenant SaaS offering that gives customers full data and source code isolation, private networking, and data residency in the AWS region of their choice — all deployed and maintained by GitLab with zero infrastructure overhead for the customer. We work asynchronously across regions and partner closely with Cell Infrastructure, Security, Compliance, and the Duo Agent Platform teams to extend agentic AI capabilities and multi-cloud support into single-tenant environments without compromising isolation guarantees.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Athens
Workplace: OnSite
Role highlights:
- Production Reliability Engineer
- Location: Athens
- Department: Mission Assurance & Reliability; Global Manufacturing Organisation
- Reports to: Manager, Mission Assurance & Reliability
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO)
Why this role matters:
This role is responsible for assuring the reliability and quality of ICEYE’s subassembly production line, ensuring that assemblies meet design intent, space-grade quality requirements, and operational standards. The Production Reliability Engineer works closely with AIT engineering, production technicians, and integration teams to prevent quality escapes, ensure proper operator self-verifications, and drive proactive improvements through risk-based quality assurance methods.
The position reports to the Reliability & Mission Assurance team and serves as the quality assurance representative embedded in the subassembly production line. It plays a key role in maintaining product reliability, manufacturability, and compliance with space standards by implementing preventive quality practices, monitoring key metrics, and fostering a culture of quality ownership at the production level.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Oversee subassembly production activities, ensuring compliance with quality requirements, approved processes, and product specifications.
- Manage and support quality-related change management activities, including impact assessments, implementation follow-up, and effectiveness verification.
- Review, approve, and disposition non-conformances, ensuring timely resolution through use-as-is, rework, repair, or corrective actions as appropriate.
- Lead and support corrective and preventive action (CAPA) activities, including planning, implementation, and effectiveness monitoring.
- Perform and oversee final inspection activities, including visual inspections, configuration verification, and confirmation of inspection and test results.
- Prepare and review Acceptance Data Packages (ADPs) to ensure completeness, accuracy, and compliance with customer and regulatory requirements.
- Plan and conduct process audits, perform spot checks of newly implemented procedures, and follow up on corrective actions to verify sustained compliance.
- Develop, maintain, and continuously improve inspection plans, checklists, quality requirements, and inspection procedures in collaboration with Engineering and Production teams.
- Monitor production and quality performance indicators, including non-conformance trends, yields, rework, and process effectiveness, to drive continuous improvement.
- Provide guidance and training to production personnel on quality requirements, inspection standards, ESD/FOD control, cleanliness, and product handling practices.
- Ensure production readiness by verifying that required inspections, verifications, approvals, and quality gates are completed before manufacturing activities proceed.
- Collaborate with Engineering, Production, and Quality teams to identify risks, resolve quality issues, and improve manufacturing and inspection processes.
What we’re looking for
Must haves:
- Bachelor’s degree in Electronics, Mechatronics, or Electrical Engineering.
- Hands-on experience with electronics or PCBA.
- Practical experience in a high-reliability electronics production environment.
- Minimum 5 years of experience in production quality assurance, manufacturing engineering, or process reliability within electronics, aerospace, or high-reliability manufacturing.
- Solid understanding of subassembly production processes (gluing, soldering, assembly, and testing), process control, ESD/FOD/cleanliness requirements, and space or electronics manufacturing standards.
- Familiarity with standards such as IPC-A-610 Class 3, IPC/WHMA-A-620 Class 3, J-STD-001, and quality systems (ISO 9001 / AS9100)
- Proficiency in data-driven problem solving (e.g., 8D, 5 Whys), and fluency in English (written and verbal).
- Strong risk-based thinking, analytical mindset, and a hands-on approach.
- Demonstrated ability to train, influence, and collaborate with operators and engineers.
- Ability to influence and drive results without direct authority
- Structured problem-solving and analytical thinking
- High ownership with a proactive, hands-on approach
- Ability to manage multiple priorities in a fast-paced, evolving environment
Nice to haves:
- Experience with ECSS-Q-ST-20 or other space-quality assurance frameworks.
- Experience performing or leading PFMEA and control plan development.
- Hands-on experience implementing Lean or Six Sigma initiatives in electronics manufacturing.
- Experience supporting internal or external audits (ISO, or customer).
Application Process
- Screening
- Initial Interview
- Task & Presentation
- Final On-site Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help.
Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Lead on the User Well-Being team, you will be responsible for managing our child safety, mental health, abuse and exploitation, and age assurance enforcement workflows. This will include managing the team responsible for scaling, maintaining, and continuously improving the systems and processes we use to detect and respond to these harms.
This is a management role. You will serve as the central point of contact for those who conduct content review, managing day-to-day workflows, quality assurance, and escalation processes. You will also work closely with internal Engineering, Policy, and Legal teams to scale detection systems and close enforcement gaps as the threat landscape evolves.
Important context for this role: In this position you will regularly be exposed to and engage with explicit content of a sexual nature involving minors, as well as content that may be violent or psychologically disturbing. Anthropic takes the wellbeing of team members working in this area seriously and provides access to wellness resources and support. Candidates should carefully consider this aspect of the role before applying.
Key responsibilities
Manage a team of individual contributors across multiple policy areas under the User Well-Being banner
Serve as the primary point of contact for review partners conducting content review, including onboarding, training, quality assurance, and ongoing relationship management
Design and improve enforcement workflows to scale effectively as volume grows, while maintaining high accuracy and consistency across review decisions
Partner with Engineering and Data Science teams to optimize detection models and automated enforcement systems for User Well-Being policies
Develop and maintain internal documentation, decision trees, and review guidelines that enable accurate and consistent enforcement at scale
Keep up to date with emerging AI policy enforcement best practices, evolving legal frameworks, and developments in technology, and use these to inform our workflows
Identify and report trends in misuse patterns to internal stakeholders, including Policy, Legal, and Trust & Safety leadership
Coordinate reporting obligations to relevant external bodies (e.g., NCMEC) in accordance with applicable law and Anthropic policy
Minimum qualifications
Experience managing teams in the User Well-Being space
Experience in trust & safety, content moderation operations, or policy enforcement with direct exposure to child safety, mental health, abuse and exploitation, and age assurance harm areas
Experience managing or coordinating content review operations, including quality assurance and workflow management
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to monitor workflow health, review queue metrics, and surface enforcement trends
Experience identifying emerging risks and communicating findings to cross-functional stakeholders, such as Product, Policy, Engineering, and Legal teams
Understanding of the challenges involved in implementing product policies at scale in the content moderation space
Preferred qualifications
Deep subject matter expertise in child safety, child sexual exploitation and abuse (CSEA), online child protection, mental wellness, and age assurance
Experience working with or reporting to NCMEC, IWF, or equivalent child safety reporting bodies
Familiarity with relevant legal and regulatory frameworks, including CSAM reporting obligations, KOSA, COPPA, or equivalent international frameworks
Experience working with generative AI products, including an understanding of how AI systems can be misused to generate or facilitate abusive content
Experience designing or evaluating trauma-informed support structures and wellness protocols for content reviewers working with harmful material
Proficiency in Python for workflow automation or data analysis
Experience working with hash-matching technologies (e.g., PhotoDNA, CSAI Match) or perceptual hashing tools used in CSAM detection
Familiarity with age assurance technologies and their role in child safety enforcement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Analyst focused on Conventional Weapons, your work spans detecting and mitigating attempts to misuse Anthropic's AI systems to facilitate real-world harm, specifically utilizing conventional weapons and dangerous technology. You will be responsible for building and executing operational workflows to assess model behavior, drive enforcement decisions, and develop evals across a technically demanding range of policy areas.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, graphic, hateful, or psychologically disturbing nature.
Key responsibilities
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy
Develop and maintain evals that measure model performance on these policy areas, surface regressions, and inform policy and model improvements
Partner with Engineering and Data Science to optimize detection and automated enforcement systems for potential policy violations
Review flagged content to drive enforcement decisions and surface policy gaps, with particular attention to novel or technically sophisticated misuse attempts + emerging tactics
Support the Safeguards policy design team by providing structured feedback on policy gaps and enforcement ambiguities based on real enforcement scenarios
Develop and maintain enforcement guidelines and reviewer documentation that enable accurate, consistent enforcement across a wide range of content
Keep up to date with emerging weapons trends and applications, regulatory changes, and AI policy enforcement best practices, and apply these to inform our workflows and evals
Identify and escalate emerging misuse patterns, novel attack vectors, and signs of coordinated violent activity
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence to make enforcement decisions
Experience in policy enforcement, threat intelligence, counterterrorism, government, or a closely related field, with direct exposure to harmful content, dangerous technology, or physical harm facilitation
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health
Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Preferred qualifications
Subject matter expertise in conventional weapons and dangerous technology, autonomous systems, or critical infrastructure protection
Familiarity with relevant legal and regulatory frameworks governing dangerous technology, conventional weapons, and critical infrastructure
Experience developing evals or red-teaming AI systems, particularly for harmful content or policy enforcement use cases
Experience with threat actor profiling and threat intelligence frameworks (e.g., MITRE ATT&CK)
Experience tracking threat actors, extremist networks, or misuse patterns across surface, deep, and dark web environments
Experience with large language models and an understanding of how AI technology could provide meaningful uplift toward serious harm
Proficiency in Python for data analysis and workflow automation
Background in law enforcement, national security, defense, counterterrorism, or a relevant regulatory environment
Experience assessing the technical plausibility and real-world harm potential of content, including the ability to distinguish between general educational content and genuine operational uplift, and between protected speech and genuine incitement/mobilization
Familiarity with cross-platform threat analysis and OSINT techniques
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$330,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Director of Security Operations
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
Role Overview
The Director of Security Operations leads the organization's day-to-day cybersecurity operations across traditional and AI-enabled environments. Reporting to the CISO, the Director leads Security Operations while partnering closely with the Director of Security Architecture & Engineering.
This is a hands-on technical leadership role requiring experience implementing and operating security controls as well as leading teams, incidents, and security programs.
Key Responsibilities
Lead security monitoring, incident response, threat hunting, security analytics, vulnerability management, adversary emulation, identity security, and operational resilience.
Establish operational priorities, service objectives, metrics, playbooks, and processes based on organizational risk and business needs.
Serve as incident commander for significant cybersecurity events and ensure lessons learned drive improvements to controls and operations.
Drive responsible adoption of AI-assisted detection, investigation, vulnerability analysis, threat hunting, and response capabilities.
Ensure effective security monitoring and response for AI applications, autonomous agents, workloads, and non-human identities.
Use automation to reduce manual work and compress detection, analysis, containment, and remediation timelines.
Partner with Security Architecture & Engineering to ensure controls are effectively designed, implemented, operationalized, monitored, and validated.
Develop security talent and provide the CISO with clear reporting on incidents, exposure, operational performance, risk, and program maturity.
Qualifications
Experience leading Security Operations, Incident Response, Detection Engineering, Vulnerability Management, IAM, or related cybersecurity functions.
Demonstrated hands-on experience implementing and operating security controls across cloud, infrastructure, applications, identity, endpoints, and networks.
Strong technical understanding of security analytics, detection engineering, exposure management, adversary emulation, and identity security.
Experience leading significant cybersecurity incidents and cross-functional response activities.
Experience implementing security automation and AI-assisted operational capabilities.
Strong leadership, mentoring, communication, and executive presentation skills.
Experience in cloud-native or large-scale distributed environments and familiarity with modern cybersecurity and AI-risk frameworks is preferred.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $205,000 - $230,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Hyderabad, India
Location:
India (100% Remote / Flexible)
Contract Type:
Full-Time / Enterprise Project Engagement
About Xenon7
Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Job Summary
We are seeking a high-caliber
Forward Deployment Engineer (FDE)
to sit at the intersection of enterprise AI platforms and executive Finance business functions for our Fortune 100 enterprise client. This role bridges advanced AI platform engineering with direct business impact—translating ambiguous financial challenges into working AI applications, deploying them into regulated client environments, and iterating in tight loops to drive measurable ROI.
Rather than building static models or waiting for formal spec sheets, you will operate as a product-minded technical lead. You will prototype user-facing tools in days, deploy agentic and RAG workflows on top of enterprise data stacks (Databricks Genie), and ensure high adoption across FP&A, Controllership, Treasury, and CFO leadership.
Key Responsibilities
End-to-End AI Application Prototyping & Delivery
Own the full lifecycle of AI solutions for Finance business units—from initial discovery with CFO stakeholders to production deployment, user adoption, and ROI measurement.
Rapidly prototype vertical applications using Streamlit, Databricks Apps, FastAPI/Flask, or lightweight React interfaces within 1–2 weeks to gather real user feedback.
Handle "last mile" execution: edge cases, data quirks, business rule exceptions, and user training to turn prototypes into sticky enterprise products.
Agentic Systems & LLM Engineering
Build production-grade vertical AI tools leveraging Databricks Genie (Genie Spaces, semantic models).
Construct robust RAG pipelines incorporating advanced chunking, vector databases (Pinecone, Chroma, FAISS, Azure AI Search, Cortex Search), retrieval evaluation, grounding, and citation.
Implement LLM orchestration frameworks (LangChain, LangGraph, LlamaIndex) and apply rigorous prompt engineering with hallucination and accuracy evaluation discipline.
Enterprise Data & Regulated Integration
Deploy applications inside heavily regulated enterprise environments, adhering strictly to RBAC, data residency, audit, and compliance constraints (SOX, GxP).
Connect solutions to governed datasets, semantic models, and core enterprise platforms (SAP, Workday, Coupa, ERP) via secure REST APIs.
Instrument all deployed apps with usage metrics, telemetry, and business outcome tracking from day one.
Strategic Stakeholder Advisory & Pattern Extraction
Work directly with senior Finance leadership (CFO office, FP&A, Controllership) to translate ambiguous operational friction into crisp technical roadmaps.
Extract reusable code components, prompt templates, evaluation harnesses, and retrieval patterns into shared enterprise assets for broader deployment.
Requirements
Experience & Mindset
Experience:
5+ years of hands-on software development and full-stack AI application deployment.
Product-Shaped Builder:
Strong bias for action; comfortable shipping rough prototypes in Week 1 over polished spec documents in Week 4.
Ambiguity Tolerance:
Proven ability to navigate vague business problems without predefined specifications.
Stakeholder Communication:
Outstanding ability to interface directly with senior business leaders without requiring intermediary Business Analysts.
Must-Have Technical Stack
Languages & Frameworks:
Python, FastAPI/Flask, SQL, and UI frameworks (Streamlit, Databricks Apps, React).
AI Platforms:
Direct hands-on experience with
Databricks Genie
.
LLM Engineering:
Production experience with LangChain, LangGraph, LlamaIndex, vector search engines, and prompt evaluation harnesses.
Cloud & DevOps:
Deep working knowledge of Cloud platforms (Azure preferred, AWS/GCP acceptable), modern Git workflows, CI/CD, and basic MLOps awareness (observability, versioning via LangSmith, Datadog, etc.).
Domain Competency (Finance Focus)
Solid foundational understanding of core Finance business processes (FP&A, order-to-cash, procure-to-pay, record-to-report, close cycles) and common financial metrics (OPEX, EBITDA, gross margin, working capital).
Nice-to-Haves & Certifications
Prior FDE, Solutions Engineer, or Field Engineer experience at high-growth AI/Data companies (Palantir, Databricks, OpenAI, Anthropic).
Industry background in Life Sciences, Pharma, Healthcare, or CPG enterprise Finance.
Experience with enterprise Finance software (SAP S/4HANA, Veeva, Workday Adaptive, Oracle Financials).
Certifications: Databricks Certified, or Azure AI Engineer Associate (AI-102).
What This Role Is NOT
Not a pure Data Scientist or ML Researcher:
You will not be training or fine-tuning foundation models from scratch; you are applying existing models to business problems.
Not a non-coding Architect:
This is a 100% hands-on builder role.
Not a pure Backend or MLOps Engineer:
You must be comfortable owning the user-facing interface and direct business interaction.
Location: Kuala Lumpur, Malaysia; Philippines; Taiwan
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
The mission of this role is to establish and scale our client in USA into a high-performing, controlled and profitable business platform capable of supporting long-term growth.
This is a hands-on leadership role responsible for building the operational and financial foundations of the US business. The successful candidate will guide the set up of the business and its operations, establish finance controls, support banking and payment controls, and ensure operational execution does not become a barrier to growth.
You will oversee contract-to-cash execution, logistics oversight, documentation standards, customer service processes, performance reporting, risk controls and team development. You will build the structure needed for the US business to scale through its first stage of growth.
Working closely with commercial and global business leaders, you will ensure our client in USA has the standards, controls and responsiveness required to serve customers, support suppliers and convert trading opportunities into profitable cash outcomes.
This is not a purely strategic role. It requires someone willing to get into the detail, solve problems quickly, hold standards and create the practical operating rhythm needed for a new business to grow.
Essential Duties & Responsibilities
Business Establishment & Leadership:
Lead the set up and development of the US operating platform.
Establish scalable operational, finance and reporting processes.
Develop the organisational structure and hiring plan for the US operation.
Build and develop future operational, logistics and finance team members.
Identify growth constraints and implement practical solutions.
Drive accountability, ownership and performance standards across the business.
Operational Management:
Oversee contract execution from trade confirmation through to cash collection.
Ensure operational excellence across logistics, documentation and customer service.
Develop procedures to support growth while managing risk.
Ensure customer and supplier requirements are handled with speed and accuracy.
Drive continuous improvement across the full execution process.
Ensure clear communication between commercial, operations, finance and logistics teams.
Financial Control & Governance:
Support the establishment of banking relationships and payment control processes.
Oversee customer credit, deposit, balance payment and cargo release disciplines.
Support financial reporting, budgeting and performance management activities.
Ensure strong commercial controls are maintained during periods of rapid growth.
Work closely with finance teams to protect working capital, manage risk and improve cash conversion.
Global Coordination:
Work closely with colleagues across the US, UK, Europe, Türkiye, Asia, Australia and LATAM.
Support global trading opportunities by ensuring US operations can execute reliably.
Maintain consistent operating standards across regions.
Challenge constructively when payment, risk, customer service or operating standards need to be protected.
Build strong working relationships while remaining firm on the standards required to protect the business.
Team Development:
Recruit, lead and develop a high-performing operational team.
Create a culture of ownership, accountability, customer focus and continuous improvement.
Coach team members to understand the full trade execution process.
Develop future leaders capable of supporting long-term growth.
Ad hoc duties as and when required and not limited within the role.
Requirements
Knowledge (Education & Related Experience):
Minimum of 10 years’ experience in operational leadership, business management, trading operations, logistics, supply chain or related fields.
Experience within commodity trading, chemicals, polymers, recycling, logistics, freight forwarding, supply chain or related industries.
Strong understanding of contract-to-cash processes.
Experience working across multiple countries, offices and time zones.
Experience leading and developing teams.
Experience implementing operational controls and business processes.
Experience in a multinational business or globally distributed operating model.
Experience using ERP, CRM, reporting or business management systems an advantage.
Skills & Abilities:
Strong financial and commercial acumen.
Able to establish practical controls without slowing the business down unnecessarily.
Able to build credibility quickly with commercial, finance, logistics and operational teams.
Able to challenge senior colleagues constructively when business standards need to be upheld.
Able to manage and respond quickly to changing or competing priorities.
Highly organised, detail-minded and able to work independently.
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high standard.
Able to use the full suite of O365 products, especially Outlook, Excel, Word and Teams.
Competencies:
Non-Negotiables:
Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative.
Professional and ethical in their approach.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Takes ownership of outcomes and follows through.
Location: Guangzhou, China
The Company
Our client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades.
The Role
The
Enterprise Architect – OMS Platform (Composable Commerce)
acts as the architectural anchor between the client’s Business, Technology, and ISV/Product Partner teams on a composable OMS platform program. The role is accountable for translating business intent into a scalable technical landscape, owning solution direction from discovery and architecture definition through delivery governance and production stability. The architect is expected to actively shape scope and commercial outcomes, driving decisions on what should be configured out-of-the-box (OOB) versus custom-built, while minimizing customization wherever the platform’s native capability can meet the need.
Experience
: 12+ years, with demonstrated architecture/solutioning ownership (not only hands-on delivery) across at least 3–4 years.
Engagement Model
: Client-facing. Works directly with client Technology, Business, and ISV/Product Partner teams as the architectural anchor for the engagement.
Primary Product Context
: Composable OMS platforms, with preference for Burgeon OMS. Standalone OMS product experience or OMS capability embedded within an ERP suite (e.g., Oracle EBS) are both relevant.
Location
: Guangzhou, China.
Language Proficiency
: Mandarin and English (both required).
Working Hours
: Core delivery hours, plus flexible overlap with PST for client leadership meetings, governance forums, and handoffs.
Key Responsibilities
Define and own end-to-end enterprise architecture across OMS core, extension microservices, integration layers, and downstream systems.
Translate business and functional requirements into technical solutions, ensuring alignment with business outcomes.
Architect custom microservices as OMS extension points using cloud-native and event-driven patterns.
Own non-functional requirements, including scalability, resiliency, security, latency, and cost.
Collaborate with business, technology, and ISV teams to define scope, estimates, timelines, milestones, and phased delivery plans.
Provide cost inputs and trade-off analysis (build vs. configure, in-house vs. ISV-delivered).
Evaluate requirements against OMS OOB capabilities before recommending customization.
Document OOB versus custom decisions and rationale.
Define architectural standards, coding guidelines, integration patterns, and governance processes.
Establish architecture review checkpoints and maintain architecture documentation.
Lead solution workshops, architecture reviews, and trade-off discussions with business and technical stakeholders.
Represent architecture decisions in client governance forums.
Domain & Technical Expertise
Strong B2B OMS domain knowledge, including order lifecycle, inventory/allocation, fulfillment orchestration, and returns.
Preference for direct Burgeon OMS experience; experience with standalone OMS products and ERP-embedded OMS modules (e.g., Oracle EBS Order Management) is relevant.
Knowledge of OMS integrations with Payment Gateways, PLM, Loyalty Platforms, Recommendation Engines, WMS, and Promotion Frameworks.
Expertise in Java/J2EE, microservices, event-driven architecture, RESTful services, and integration patterns.
Strong understanding of cloud architecture, preferably AWS, including Lambda, API Gateway, CloudWatch, SQS, SNS, EventBridge, Kinesis, Secrets Manager, and S3.
Engineering, Governance & Support
Define and enforce Agile delivery practices, architecture governance, and CI/CD standards.
Review delivery execution and ensure alignment with architectural standards.
Define observability strategies using New Relic, Datadog, Grafana, and Splunk.
Guide L3 support processes and work with L1/L2 teams to resolve systemic issues.
Proactively identify recurring issue patterns and drive automation opportunities.
Troubleshoot and resolve cross-functional production issues requiring architectural judgment.
Requirements
Required Qualifications
12+ years of technology experience, including architecture, technical leadership, or solutioning ownership.
Prior OMS implementation experience is mandatory; Burgeon OMS experience preferred.
Experience building custom microservices as extension points to commercial OMS platforms.
Must be locally based in China.
Business proficiency in Mandarin and English (spoken and written).
Proven experience defining scope, estimates, timelines, and phased delivery plans in client-facing engagements.
Ability to operate effectively at both business and technical levels.
Flexibility to overlap with IST and PST hours for client meetings and governance activities.
Location: Toronto; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE
We're looking for an Engineering Manager to lead our Deployment Engineering team in North America. This isn't a typical management role - we need someone who thrives in a fast-paced, high-growth environment and leads from the front: technically sharp, hands-on, and relentlessly focused on impact. You'll manage a team of Forward Deployed Engineers on the front lines of building agentic solutions with Cohere's North platform, balancing technical excellence with the kind of team leadership that actually moves things forward. You'll be solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
WHAT YOU'LL DO
- Lead and mentor a team of Forward Deployed Engineers focused on building agentic solutions with North in on-premises environments.
- Take ownership of customer success from technical implementation through delivery.
- Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises.
- Build relationships with technical stakeholders on the customer end.
- Foster a culture of continuous improvement and innovation, focusing on bringing agentic solutions to every step of the development process.
- Define and implement processes that scale agent development and deployment across multiple client environments
WHAT WE'RE LOOKING FOR
- 8+ years of experience in software engineering
- 2+ years of experience managing software engineering teams
- Experience managing engineers in a fast-paced, high-growth environment
- Hands-on experience building and deploying enterprise software at scale, with focus on agentic applications
- High agency - you don't wait for permission to solve problems
- A doer mentality - you dig in, get stuff done, and can execute in fast-paced environments
- Excellent communication skills in English, with ability to translate technical concepts for both technical and business audiences
NICE TO HAVE'S
- Experience with AI/ML infrastructure
- Background in enterprise security and compliance.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Canada; United States
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
We're looking for an Engineering Manager to lead our Deployment Engineering team. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with.
Location: North America (remote-first)
WHAT YOU'LL DO
- Lead and mentor a team of Forward Deployed Engineers
- Drive end-to-end deployment of North in private cloud and on-premises environments
- Take ownership of customer success from technical implementation through delivery
- Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises
- Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments
- Optimize performance for OpenSearch, databases, and other K8s services
- Define scaling guidelines for GPU and CPU compute resources
- Build processes & technology that scales — we're growing fast.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in software engineering with demonstrated leadership
- Hands-on experience deploying enterprise software at scale
- Strong expertise in cloud infrastructure (Azure, AWS, GCP)
- Experience with Kubernetes, Helm, and CI/CD pipelines
- High agency — you don't wait for permission to solve problems
- A doer mentality — you dig in and get stuff done
- Experience managing engineers in a fast-paced, high-growth environment
- Excellent communication skills in English.
NICE TO HAVE'S
- Fluency in additional European languages
- Experience with AI/ML infrastructure
- Background in enterprise security and compliance.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоseniorEMEA
ГибридseniorLondon
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УдалённоKuala Lumpur, Malaysia; Philippines; Taiwan; Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States; Experience working across multiple countries, offices and time zones
Guangzhou, China; : Core delivery hours, plus flexible overlap with PST for client leadership meetings, governance forums, and handoffs; Flexibility to overlap with IST and PST hours for client meetings and governance activities