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Location: United States - Remote; Chicago, IL; Texas - Remote; Boston, MA; Florida - Remote; Minneapolis, MN; Michigan - Remote; Canada - Remote Workplace: remote About the Role The Azul Sales Engineer is a hands-on, deeply technical pre-sales leader responsible for delivering the technical win across opportunities within their territory. Azul sells to the most demanding Java estates in the world — enterprises running mission-critical, high-throughput, latency-sensitive applications on the JVM — so this role demands genuine engineering depth, not just presentation polish. A Sales Engineer earns credibility with engineers, architects, and executives alike by getting hands on: running technical evaluations in the customer’s own environment, tuning the JVM, interpreting GC and performance data, and translating measurable technical outcomes into clear business value. Beyond individual deals, the Sales Engineer uses their experience to mentor and uplevel the broader SE team. What You'll Do (aka Responsibilities) Own the technical win. Drive pre-sales engagements end to end — discovery of the prospect’s business and technical challenges, mapping Azul portfolio capabilities to those challenges, and validating the solution through demonstration and hands-on proof. Lead hands-on pilots. Design, scope, and personally execute product pilots and proofs-of-concept inside the customer’s existing environment: installing and configuring the JVM, running representative workloads, and capturing empirical results the customer trusts. Prove performance. Plan and run performance-focused engagements: establish benchmarks and success criteria, measure latency, throughput, GC pause behavior and resource efficiency, analyze GC and JIT logs, tune JVM settings, and quantify the improvement Azul delivers against the incumbent. Win at enterprise scale. Navigate complex, multi-stakeholder enterprise engagements (large production estates, strict SLAs, security and compliance review, and long procurement cycles) coordinating technical validation across many teams and environments. Present at every altitude. Deliver presentations and demos across all technical levels, from CxOs to hands-on developers, to “make the complex simple” and communicate Azul’s value to each audience. Respond to technical requirements. Understand and respond to solicited and unsolicited proposals (RFI/RFP) by aligning Azul capabilities against detailed technical and business requirements. Orchestrate the extended team. Engage Product Management, Engineering, and the CTO office as needed to remove technical blockers and secure the win. Partner on territory strategy. Work alongside your Account Executive(s) on territory planning: pipeline generation, growing existing accounts, and enabling partners. Grow and retain customers. Nurture existing clients to promote customer success and to create new upsell and cross-sell opportunities. Evangelize. Present at conferences, workshops, and roadshows to raise awareness of the Azul portfolio and build funnel. Mentor the team. Provide expert assistance to other SEs on pilot planning and execution, run training sessions, and serve as a primary mentor to onboarding SEs. Be a trusted advisor. Advise your manager on product, territory, and team matters. Technical Competencies These are the core technical strengths that define a successful Sales Engineer at Azul: Java & the JVM. Deep, hands-on knowledge of Java internals and the JVM: class loading, JIT compilation, memory model, and garbage collection. Able to read and reason about GC logs and runtime behavior, not just describe them. Performance engineering. Practical experience benchmarking, profiling, and tuning JVM-based applications for latency, throughput, and scale; comfortable diagnosing GC pauses, warm-up, jitter, and resource-efficiency issues in production-like conditions. Hands-on aptitude. Confident on the command line and in customer environments: installing, configuring, and troubleshooting runtimes; able to build and run a POC independently. Enterprise application stacks. Solid understanding of Java-based applications and frameworks that run on or alongside Azul products (e.g., Cassandra, Kafka, Solr, Spring). Cloud & containers. Working knowledge of cloud platforms (e.g., AWS, Azure, GCP) and container/orchestration technologies (e.g., Docker, Kubernetes). Portfolio SME. Demonstrate SME-level depth and breadth across the entire Azul product suite, and continuously grow technical acumen through enablement, hands-on experimentation, and self-study. What You'll Bring Qualifications 5+ years in a Sales Engineering / pre-sales role supporting enterprise software, ideally in the Java, middleware, performance, or infrastructure space. 3+ years of hands-on Java development or testing experience with a demonstrable command of Java architecture. Proven track record of hands-on pilots and POCs and of performance-related engagements where you measured and demonstrated technical results in a customer environment. Experience selling into large enterprises — complex, multi-stakeholder, mission-critical production environments. Bachelor’s degree (or equivalent) in Software Engineering, Computer Science, or a related IT discipline; a master’s or higher in an IT or business discipline is a plus. Working knowledge of cloud and container technologies (e.g., AWS, Docker/Kubernetes). Solid knowledge of sales process and CRM (MEDDICC and Salesforce preferred). Willing and able to travel up to 30%. Fluent in your territory’s primary language, with strong professional English. Skills & Attributes Strong oral and written communication, effective one-on-one and in front of large groups. Proven critical-thinking and problem-solving skills; able to solve complex technical challenges with minimal supervision. Highly organized, detail-oriented, with excellent time management. Highly professional and ethical. Thrives in a fast-paced environment and can multitask across client challenges, meetings, and team needs, occasionally outside normal business hours. Collaborates across disciplines, with the EQ to understand multiple perspectives toward a common goal. A proven winning record. #LI-MD1 What we Offer ·         Comprehensive compensation and healthcare packages ·         Referral Program ·         Work-life balance, remote-first, paid time off, company shutdown, holidays ·         Work with top experts worldwide whom contribute to the Java ecosystem   Our Culture & Values   ·         Maniacal Customer Focus ·         Innovation & Excellence ·         Initiative & Courage ·         Impact & Influence ·         Integrity & Transparency ·         Diversity, Inclusion & Teamwork   Azul participates in E-Verify. As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.   Employment at Azul is contingent upon the completion of reference and background checks. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job $150,000-$175,000.  This job is also eligible for commission/variable pay.  Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, equity participation plan, 401(k) plan, and a wide range of paid time off options.

Location: Must be based in or relocate to Singapore. Company: Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 companies worldwide with integrated financial solutions. What you will do: — Own the multi-year vision and roadmap for global support, including service tiers, coverage, and follow-the-sun operations. — Architect and manage a 24/7 operating model with regional hubs, escalation paths, and robust governance. — Define global SLAs (FRT, resolution time) and manage the end-to-end analytics engine for CSAT and NPS. — Lead digital transformation by optimizing the support tech stack and driving AI-driven deflection initiatives. — Act as the primary bridge between Support and Product/Engineering to improve supportability and lead crisis management. — Build a high-performing global team and oversee the vendor/BPO strategy, performance, and commercials. Requirements: — 10+ years in Customer Support/CX, with 5+ years leading multi-region global teams at scale. — Proven track record of improving key outcomes (CSAT, resolution time, cost-to-serve) in high-growth environments. — Expertise in capacity planning, workforce management, and building scalable operational processes. — Strong analytical skills with proficiency in Excel, BI tools (Looker, Tableau), and ideally SQL. — Hands-on experience applying AI and automation (LLMs, automated triage, chatbots) in support workflows. — Must be based in or relocate to Singapore. Nice to have: — Experience in B2B SaaS, fintech, or complex regulated payment environments. — Proficiency with global support platforms like Zendesk and knowledge systems like Confluence. — Success in BPO vendor relationship management, including commercial optimization and compliance. Culture & Benefits: — Environment for successful builders with founder-like energy and a focus on true ownership. — Collaborative culture that values humility and a "get stuff done" mentality. — Opportunity to solve complex, high-visibility problems within a high-growth, well-funded global company. — Commitment to diversity, equity, and equal opportunity employment.

Location: San Francisco, CA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Safeguards Enforcement Analyst on the account abuse team, you'll build and execute enforcement workflows that keep our products safe, with a focus on detecting and mitigating potential harm. Your focus will be driving a number of enforcement areas including access controls and identity verification. You'll own the policy layer of these systems: what we ask users for, when, on what grounds, and what passes. The work sits at the intersection of policy, operations, and regulatory exposure. This position may expand into broader areas of enforcement over time. Safety is core to our mission, and you'll help shape policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way. Key responsibilities Set collection policy for identity signals: what we request, in which enforcement states, and what evidence reinstates access Improve verification program health — accuracy, appeal coverage, and consistency of outcomes Own access policy for hard cases, including geographic restrictions and reseller arrangements Run the operational queue for access-control cases alongside contractor support, authoring playbooks and QA'ing scaled review output Work with Legal, Public Policy, and Privacy stakeholders to keep our approach proportionate, privacy-preserving, and responsive to an evolving regulatory landscape Coordinate enforcement consistency with third-party platform partners Keep up to date with emerging AI policy enforcement best practices, and use these to inform our decision-making and workflows Stand up graduated enforcement in practice — verification requests, conditional reinstatement, and appeal pathways that satisfy regulatory requirements for automated decisions Minimum qualifications Experience in trust & safety, integrity, or risk policy work Hands-on operational experience — you've owned or quality-checked live enforcement queues, not only authored policy Subject matter expertise in one or more of: KYC, identity verification, age or identity assurance, or verification program operations Experience navigating evolving regulatory landscapes (including frameworks like the DSA and GDPR) as design constraints rather than blockers Experience driving cross-functional initiatives with Product, Engineering, Legal, and Policy partners — especially where safety, privacy, and usability tradeoffs need to be navigated together Comfort using data (SQL or similar tools) to measure what's working and inform decisions Strong written communication skills, with experience producing clear briefs and recommendations for technical and non-technical stakeholders Excellent judgment and the ability to make consistent, defensible calls on ambiguous cases Preferred qualifications Experience with graduated/tiered enforcement systems rather than binary ban models Experience with geographic access restrictions, sanctions screening, or reseller/channel policy Experience building or scaling a contractor review bench A deep interest in AI safety and responsible technology development Experience writing effective prompts for generative AI systems in a content review or enforcement context The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $285,000 — $330,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Yerevan, Armenia Description We are looking for a data-driven Business Data Analyst to join our Partner Performance Analytics Team. This role is focused on analyzing partner business performance, evaluating bonus campaign effectiveness, identifying growth opportunities and business risks, and providing actionable recommendations that drive partner success and company profitability. The ideal candidate combines strong analytical capabilities with business thinking and has experience working with performance metrics, commercial analysis, and data-driven decision-making. Experience within iGaming, online betting, casino, or retention analytics environments is highly preferred. Responsibilities Analyze partner performance across key business metrics and identify growth opportunities and performance gaps Monitor and evaluate the effectiveness of bonus campaigns, promotional activities, and retention initiatives Assess the impact of bonuses and promotional costs on revenue, profitability, retention, and player behavior Identify trends, anomalies, risks, and underperforming business areas through data analysis Prepare actionable recommendations to improve partner performance and business outcomes Translate complex data into clear business insights and recommendations Requirements 2+ years of experience in Business Analytics, Business Intelligence, Commercial Analytics, Performance Analytics, or a similar role Strong analytical and problem-solving skills Advanced SQL knowledge Experience with Power BI or similar tools Experience working with large datasets and performance reporting Ability to identify business drivers behind data trends Upper-Intermediate or higher English level Experience in iGaming, Sportsbook, Casino, Affiliate, CRM, Retention, or Loyalty Analytics Understanding of key iGaming metrics such as GGR, NGR, Retention, Bonus Cost, Conversion, Churn, ARPU, and LTV Experience analyzing promotional and bonus campaign performance Familiarity with A/B testing and performance optimization methodologies Knowledge of Python is a plus Ability to transform data into actionable recommendations Strong attention to detail Ability to work independently in a fast-paced environment Focus on business impact rather than reporting only

Location: Remote - US About the Job: The Mid-Market Account Executive will drive LaunchDarkly's growth across a blended book of net-new and existing accounts. Acting as the "quarterback" for a defined book of business, you will develop and execute account strategies, run technical discovery and proof-of-concept cycles, and help customers successfully test, purchase, and adopt LaunchDarkly's platform. Responsibilities: Pipeline Generation: Qualify and convert inbound leads at a rapid pace while prospecting into ICP target accounts. Value Articulation: Articulate and sell the value of LaunchDarkly's platform subscriptions and usage-based pricing model. Technical Discovery: Prepare for and run discovery sessions with prospects to surface core use cases and align pricing to third-party architectures (AWS, Azure, GCP). Solution Demonstration: Customize and deliver demos with the Solutions Engineering team, and run proofs of concept for prospects. Account Expansion: Own, build, and develop relationships with existing customers, uncovering and developing new opportunities within the install base. Customer Success: Educate, evangelize, and guide customers through successful adoption, delivering their feedback back to Product and Engineering. Revenue Growth: Consistently hit revenue targets across both net-new and expansion motions. Collaboration: Work with your manager, Sales Engineers, and cross-functional teams to ensure seamless execution and customer success. Strategic Thinking & Execution: Design and execute account strategies that balance net-new acquisition with expansion of existing customers. Identify and capitalize on usage-based pricing signals and third-party architecture fit to prioritize opportunities. Adapt strategies as customer needs and market dynamics evolve, ensuring continuous growth and a competitive edge. Full-Cycle Sales Expertise: Proven track record managing a full sales cycle, from inbound qualification and prospecting through close and expansion. Deep understanding of usage-based pricing models and the ability to manage discovery, demo, and proof-of-concept stages. Skilled in selling to Engineering Leaders, Platform Teams, CTOs, CIOs, and other technical decision-makers. Customer-Centric Problem Solving: Assess customer pain points and design tailored solutions, including proofs of concept, that create measurable value. Build long-term relationships with existing customers, acting as a trusted advisor who drives product adoption. Overcome obstacles and find innovative ways to expand LaunchDarkly's footprint within an account. Independent Decision Making: Work autonomously with minimal day-to-day supervision, making sound decisions based on account signals and data. Take ownership of your book of business, managing both acquisition and expansion motions with confidence. Prioritize tasks and make decisions quickly, ensuring alignment with broader revenue goals. Analytical Skills & Data-Driven Insights: Gain and apply an understanding of third-party cloud architectures to accurately position and price the usage-based model. Evaluate account signals and customer data to prioritize the accounts most likely to convert or expand. Keep all data current in SFDC, Aviso, and Outreach, and use these tools to track and analyze performance. Negotiation & Deal Structuring: Negotiate platform subscription agreements that balance customer needs with company goals. Create mutually beneficial agreements that support long-term adoption and expansion. Handle objections, overcome resistance, and close deals in a competitive market. Communication & Influence: Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders. Present solutions and negotiate with technical decision-makers, ensuring clear understanding and alignment. Communicate complex, usage-based pricing concepts concisely and compellingly to diverse audiences. Collaboration & Team Leadership: Collaborate effectively with your manager, Sales Engineering, Product, and Customer Success to align efforts and drive growth. Demonstrate leadership in managing internal resources, ensuring alignment with company goals. Motivate and influence team members across departments to achieve common objectives. Results-Driven Focus: Maintain a strong focus on achieving measurable outcomes across both new-logo and expansion revenue. Accurately forecast sales targets on a weekly, monthly, and quarterly basis. Take ownership for results, holding yourself accountable for hitting quota. Qualifications: 2+ years of full-cycle sales experience. Proven track record of hitting or exceeding quota. Exceptional written and spoken communicator. Highly organized and autonomous. Comfortable and energized operating in a fast-moving organization. Entrepreneurial and self-motivated. Enthusiastic about learning and growing at LaunchDarkly. Intellectually curious and ambitious. Knowledge or experience in the developer tool space a plus. Experience selling to mid-market companies a plus. Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 136,000 - $187,000 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $1 22,000 - $168,000 ** Zone 3: All other US locations - $ 116,000 - $159,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render’s mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works. We’re evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. As our users’ apps grow from a single service into complex, multi-service architectures, our biggest challenge is keeping it all feeling simple. We need a Product Designer to take that "pile of parts" and turn it into a cohesive system that actually makes sense. As a Staff IC, you'll also help raise the bar across the organization through mentorship, design leadership, and thoughtful cross-functional influence. This is a craft-focused IC role, and it's web UI at its most demanding. You'll own the surfaces developers depend on when the clock is ticking and things are breaking. Designing for infrastructure is unique: your screens see the most traffic when the user is most stressed, and "failure" is a first-class state, not an edge case. We’re looking for someone who finds that responsibility energizing. You’ll join a design team that takes its craft seriously, with weekly critiques and deep cross-functional collaboration. You’ll thrive here if you love untangling complex, messy problems and turning them into accessible, beautiful experiences. YOU WILL: - Make a multi-service system legible at a glance. Design the views that let a developer see how their services connect and depend on each other, instead of stitching the picture together one service at a time. This comprehension gap is where design can make a complicated system feel cohesive and friendly. - Design system-level observability. Aggregated logs, metrics, deploys, and events across a whole project, filterable by environment and resource — so a developer can answer "what's going on with my system" in one place. This is high-density information design where hierarchy, scanning speed, and progressive disclosure are the whole game. - Design deployment as a coordinated act. When an application has many services, coordination gets hard. You'll design cross-service deployment and rollback, and a preview model so shipping feels safe at any scale. - Design and consider all product states. You'll own the "unglamorous" moments. Like build errors, failed deploys, and empty states, and turn them into helpful experiences. Since developer tools earn their reputation by how they handle problems, your focus is on guiding the user to success even when things go wrong. - Own a first-run experience worth recommending. The path from signup to first successful deploy is where trust starts. You'll design it so that a developer's first ten minutes make them want to tell someone. - Contribute to where the platform goes next. Alongside the shipping work, you'll bring concept explorations and a strong point of view to a design-led discovery track, shaping the platform's future through a weekly critique cadence with the rest of the team. WE'RE LOOKING FOR: - 7+ years of relevant experience. Whether you’ve worked on developer tools, cloud infrastructure, or another complex, high-stakes product, we care more about your impact than your title. - Exceptional taste and craft. You have an eye for detail that borders on obsessive — typography, spacing, motion, density, interaction feedback. You notice when something is 2px off and it bothers you, and you've shipped work other practitioners admire. - Strong information architecture. You can take a tangle of objects and relationships and make it feel like one obvious thing. - You design the whole journey, not a screen at a time. Your portfolio shows a user carried coherently across every surface a feature touches — entry point to empty state to failure to recovery — not a set of polished screens that don't add up to a system. - Fluent in developer language. You know your way around services, CI/CD, and deployments. You don’t need to have built a cloud platform before, but you’re curious enough to get deep into the weeds of how it works. - Respect for failure states. You believe an error message is an interface, and you design for the user having a bad day, not just the happy path. - Systems fluency. You're comfortable working in and contributing to a design system as the product's surface area grows, extending it rather than fighting it. - Strong product judgment under fast launch velocity. You frame problems well, prioritize ruthlessly, and know which details matter and which can wait. - Clear, direct communication and a genuinely collaborative way of working with product and engineering partners — including sharing a problem space with another designer without needing hard fences between you. NICE-TO-HAVES: - Experience designing complex dashboards, monitoring tools, or console interfaces where data density and high-stakes clarity matter. - You've been on-call, run side projects, or debugged systems in production. You don’t just design for developers; you understand their mental models and the specific frustrations they face. - You’re as excited to design a CLI tool or shape an SDK as you are to build a web dashboard. You’re ready to explore new frontiers like agentic workflows and AI-assisted design, not just standard web UI. - Design-engineering literacy: comfort near code, motion, or prototyping. - Writing, talks, or side projects that demonstrate your craft and point of view. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. We are seeking an Associate Director, Core Algorithms (Cloud) to lead the teams responsible for WHOOP's cloud-based algorithmic intelligence — the models and systems that transform physiological data into the sleep, recovery, and training insights our members rely on daily. This role is also responsible for ensuring our cloud algorithms evolve alongside WHOOP hardware, partnering with Sensor Intelligence and Hardware teams to translate new sensor capabilities into production-grade algorithmic experiences. You will own the technical vision, execution, and organizational health of this team. You'll drive the evolution of our core production algorithms such as workout detection, strain, and sleep staging toward higher accuracy, better member experiences, and more mature development practices. You will partner closely with ML Platform, Sensor Intelligence, Research, Product, and Software Engineering to define what WHOOP algorithms can enable — not just how they perform technically, but how they show up for members. This is a role for someone who has built and shipped physiological ML at scale in a consumer product, who has a deep product instinct for what algorithms mean to end users, and who knows how to elevate an ML organization's practices: raising the bar on tooling, processes, and standards to match the ambition of the work. RESPONSIBILITIES - Lead the cloud ML team responsible for the algorithms powering sleep, recovery, and training - Directly manage applied ML scientists and ML engineers; provide coaching, career development, and performance feedback that grows individual contributors into strong technical leaders - Ensure the technical quality bar for algorithm development is maintained by establishing the processes, reviews, and standards that guarantee rigor from research through deployment, and diving into designs and architectural decisions where necessary - Help drive the vision for what WHOOP algorithms and next-generation sensors can enable; advocate for member experience and push the boundaries of what our data makes possible - Ensure cloud algorithms remain compatible with future hardware generations; partner with Sensor Intelligence and Hardware to evolve proof-of-concept algorithms that leverage new sensor capabilities and bring them to production readiness - Establish and improve development lifecycle practices: experiment management, model validation, deployment pipelines, and production monitoring - Partner with ML Platform / MLOps to define requirements and drive maturity improvements across experiment tracking, model monitoring, deployment automation, and observability - Drive cross-functional alignment with Sensor Intelligence, Product, Software Engineering, and Research teams QUALIFICATIONS - 8+ years of experience in machine learning or applied data science, with hands-on experience developing and shipping ML models for a consumer product - 4+ years of people leadership experience directly managing machine learning scientists/engineers, with demonstrated growth of team members and a track record of building high-performing teams - Experience scaling a production ML organization: growing teams and leaders, identifying gaps in the development lifecycle, and driving improvements that increase velocity, reliability, and rigor - Deep product sense: ability to think about algorithms from the member's perspective, drive the vision for what algorithms can enable, and ensure the team is building toward meaningful user outcomes - Ability to evaluate technical designs, guide architectural decisions, and ensure quality at the system level, without needing to write code day-to-day - Experience defining and driving cross-functional programs with engineering, product, and science partners - Strong communication skills with the ability to translate complex ML concepts to diverse audiences including product, engineering, and executive stakeholders PREFERRED - Experience building algorithms using physiological or wearable sensor data (e.g., PPG, accelerometer, temperature, bioimpedance) - Experience managing through hardware-coupled development timelines where sensor availability and device generations constrain algorithm roadmaps - Familiarity with time-series modeling, sequential data, and the specific challenges of continuous physiological monitoring This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.    Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $200,000-$245,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: Lisbon, Portugal Joom Group is an international tech-centric group of e-commerce companies founded in 2016 in Latvia. We are here to transform the largest industry in the world, global trade, making it more transparent, efficient, and technology-driven. Today, Joom Group brings together the following businesses: Joom, a platform for shopping from all over the world; JoomPro, the first end-to-end cross-border B2B marketplace, with successful operations in Brazil and plans to expand to other markets; JoomPulse, data platform that provides analytics and recommendations for marketplace sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group’s offices are located in China, Brazil, Portugal, Latvia, and Germany, with headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses, and products. Our team is small and operates with high autonomy. We avoid the bloat of massive tech corporations. Instead, we empower individual engineers to solve problems that would typically require entire outsourced departments. At Joom, your work doesn't just improve metrics – it can fundamentally change the global trade. About the Role Mission Critical: You will be working on most challenging problems and impactful products – whether it’s optimizing cross-border logistics through ML, architecting high-load B2B systems, developing service infrastructure with AI agents, or pioneering LLM-driven internal tools Direct Impact: Drive significant business impact by combining technical excellence with smart, innovative ideas that improve user experience and optimize business efficiency. Who You Are You are an Exceptional Software Engineer: You have a track record of building complex, reliable systems and possess a deep understanding of the full stack, from infrastructure to ML-serving You are "AI Ready": You treat tools like Cursor, Claude Code, GitHub Copilot, etc. as extensions of your own capabilities to move faster and think bigger You are confident in making decisions grounded in data and measurable outcomes Our Tech Culture High Engineering Density: Work in a compact, expert and strong team serving large business Advanced Tooling: We encourage use of the most modern tools available (OpenAI, Gemini, Anthropic, etc), allowing to build everything you can imagine Fast Loops: Our infrastructure is built for speed – experiment, deploy, and see the business effect in real-time Values & Culture Move Fast: We operate in a hyper-dynamic and competitive environment, where challenges and opportunities pop-up every day and successes are immediately copied. That’s why we must move fast: make smart decisions, test hypothesis and quickly scale winning solutions Strive for Excellence: Move Fast doesn’t mean that speed is more important than quality. Only well-executed work can enable a startup to become a successful, long-lasting company Be Open and Honest: To become stronger, we openly discuss problems, are not afraid to acknowledge mistakes and look deeply into their core Together We Win: We only win when we play as one team. Regardless of business unit, country, or department, we work toward a shared goal and do what’s best for the team as a whole Innovate: We are here to create services that solve customer needs far better than existing alternatives We offer Compensation package: base salary, performance-based bonuses and stock options Office-first: flexible hours with a possibility to work remotely 52 days per year Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave Relocation Support: full assistance for a smooth relocation for the employees and their family AI-first approach: licenses and access to a wide range of AI tools Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work Before applying for the above position please review our Candidate Privacy Notice here . By responding to the vacancy, you acknowledge that you have read our Privacy notice.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role. At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. Key responsibilities: Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What we're looking for: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Requirements: Experience with LLMs, prompt engineering, and building applications powered by GenAI. Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Nice to have: Experience building or working with agent frameworks or multi‑agent workflows. Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks) Experience building tools for data engineering. In the US, the Base compensation range for this role is $ 154,445 - $185,334 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany; France Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role As the Account Management Lead you'll lead a team of experienced Account Managers across the Western Europe region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: - Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals. - Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. - Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. - Set strategic direction for the team, aligning account manager initiatives with company goals and market trends. - Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency. - Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact. - Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves. - Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. - Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. - Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams. Requirements • 10+ years of experience in account management or post-sales roles within SaaS, ideally some of this within Western Europe accounts. • Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes. • 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. • Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. • Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. • Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). • Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. • Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset • Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team. • Proficiency in German or French is required. This role is remote-first, so it can be executed from anywhere within Europe. If you prefer, you can work from our offices in London, Dublin or Paris. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Baku Workplace: onsite ABOUT US   Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship. ROLE OVERVIEW The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on. Key Responsibilities Strategic Leadership & Ownership Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps. Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities. Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams. Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the SDLC . Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data. Technical Excellence Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6). Define and maintain standards for test code quality - including code reviews, PR contributions, reusable libraries, and modular test design. Deep understanding of Git workflows - branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories. Expert-level knowledge of CI/CD pipelines - design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar). Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage. Drive adoption of infrastructure-as-code practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production. Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations. AI Integration & Innovation Proven track record of using AI in day-to-day QA activities - not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging. Champion and operationalize AI-assisted quality engineering across the organization - specifically using Claude AI for code generation, test design, automation scripting, and documentation. Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards. Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation. Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates. Team Leadership & People Development Lead, mentor, and develop a distributed team of 30+ QA professionals - including QA Leads, Senior QA Engineers, and QA Engineers - across multiple time zones (Americas, Europe, Asia-Pacific). Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety. Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders. Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members. Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery. Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset. Process Rigor & Quality Governance Enforce rigorous QA processes across the organization:  • Test case management : Create, maintain, and execute comprehensive test cases in Qase with full traceability (pass, fail, blocked statuses). Bug documentation : Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards. Automation framework documentation : Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute. QA Score : Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability. Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly. Conduct root cause analysis on production escapes and implement systemic corrective actions. Cross-Functional Collaboration Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle. Work effectively in Agile/Scrum environments - participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies. Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes. Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator. Common Expectations Across All QA Roles Must be technical and able to write code for testing and automation. Use Claude AI to assist in code creation, automation, and test design. Follow QA processes rigorously: create and execute robust test cases in Qase , maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file Staging Bugs with detailed documentation following training standards. Contribute to iterative improvements in QA Score and testing processes. Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning. Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups. Required Qualifications 15+ years of experience in QA/Quality Engineering , with at least 6+ years in Senior Manager or Director-level roles . Proven experience leading teams of 30+ people distributed across multiple time zones and cultural contexts. Hands-on technical proficiency - you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java. Deep expertise in test automation frameworks : Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL. Performance testing experience : K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests. Expert knowledge of Git : branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos. Expert knowledge of CI/CD : designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures. Demonstrated use of AI tools in professional QA work - Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples. Strong understanding of Agile/Scrum methodologies and experience operating within and across Agile teams. Experience with test management platforms (Qase, TestRail, Zephyr, or similar). Excellent communication skills - ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience). Preferred Qualifications Experience in the video game, fintech, or e-commerce/payments industry - understanding the unique quality challenges of high-throughput transaction systems. Experience with cloud-native architectures (GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures. Familiarity with containerization and orchestration (Docker, Kubernetes) for test environment management. Experience building or managing unified test environments - non-production environment strategies that enable safe, deterministic, and scalable validation. Knowledge of security testing fundamentals ( OWASP , penetration testing, vulnerability scanning). Experience with data pipeline testing and data quality validation. Background in establishing QA Centers of Excellence or transforming QA organizations from manual-heavy to automation-first. What Success Looks Like (First 12 Months) 90 days : Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps. 180 days : Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams. 365 days : Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Mexico You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more Develop and expand our portfolio to support most popular Cloud apps (200+) Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use. About Us At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System We genuinely care We do not waste time on manual or mundane task We have a fun environment We own it We are experts on what we do We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. - Best Relationship- Winter 2024 - Leader Americas Winter 2024 - Best Results - Winter 2024 - Best Usability - Winter 2024 About the Role The Forward Deployment Engineer (FDE) is a hybrid role at the intersection of engineering, business analysis, and customer success. Acting as the bridge between product teams and enterprise clients, FDEs ensure smooth deployment of AI-driven solutions, workflow automation, and SaaS integrations. They combine technical expertise with business acumen to translate client needs into production-ready solutions that drive measurable impact. Roles and Responsibilities Customer Discovery: Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes. Solution Design: Translate business requirements into technical workflows, automations, and integrations. Deployment Execution: Configure, test, and deploy solutions, ensuring seamless go-live and adoption. Workflow Automation: Build and customize automations using APIs, scripts, or low-code platforms. Technical Troubleshooting: Diagnose integration issues, resolve blockers, and iterate based on client feedback. Customer Advocacy: Serve as the technical expert during onboarding and beyond, ensuring long-term customer success. Feedback Loop: Provide insights from deployments to product and engineering teams to shape roadmap priorities. Skills and Qualifications Bachelor's degree in Computer Science, Engineering, or related field — or equivalent demonstrated experience shipping production integrations. 4–8 years in a customer-facing technical role where you personally wrote and owned the code (Forward Deployed Engineer, Solutions Engineer, Integration Engineer, Implementation Engineer, or similar). Strong coding ability (Python, Java, Go, or similar) — able to build and debug real integration logic, not just configure a UI. Deep familiarity with SaaS systems, REST/SOAP APIs, webhooks, and authentication patterns (OAuth, API keys, SSO basics). Experience with workflow automation platforms, CI/CD, and basic observability/monitoring tools. Comfortable with SQL and at least one BI tool (Looker, Tableau, Superset) for validating data and demonstrating impact. Demonstrated ability to operate independently in ambiguous, loosely-scoped situations and drive to a working solution. Excellent communication skills — able to run a discovery workshop, explain a technical trade-off to a non-technical stakeholder, and write clear documentation. Strongly Preferred Hands-on experience with LLM/agentic frameworks (LangChain, LangGraph, CrewAI, or similar) and applying them to real workflow or data problems. Experience with RAG pipelines, prompt/eval design, or AI observability and guardrails. Prior experience embedded on-site with enterprise clients during implementation. Nice to Have Background in consulting or early-stage startup environments (frequently correlates with FDE success due to comfort with ambiguity and ownership). MBA preferred. Location: Mexico (Remote, LATAM region) Shift Timings: U.S. Shift (8:00 AM CST - 5:00 PM CST) For more information about DBSync, visit www.mydbsync.com. Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB Requirements Benefits

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts. - People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team. - Enterprise experience: You've run and managed end-to-end complex deals ($1M+). - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts. - People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team. - Enterprise experience: You've run and managed end-to-end complex deals ($1M+). - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Majors Customer Success Manager at Chainguard, you will serve as the strategic business partner for a select portfolio of our most important financial services customers. You will be the post-sales primary point of contact, responsible for driving outcomes, building executive relationships, and ensuring customers realize measurable value from Chainguard. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, and Sales, with the SA owning technical implementation so you can stay focused on business outcomes, relationship depth, and long-term account health. This is a high-touch, consultative role. Your book of business will be intentionally smaller so you can invest deeply in each account, understand each customer's business priorities, and position Chainguard as a strategic partner rather than a vendor. What you'll do: Strategic Account Management: Build and maintain trusted relationships across customer organizations, from practitioner teams to CISOs and executive sponsors. Understand each customer's business objectives, risk priorities, and regulatory environment to align Chainguard's value accordingly. Customer Onboarding and Success Planning: Lead the business-focused elements of onboarding, including success planning, stakeholder alignment, and value delivery milestones. Partner with Solutions Architects who own technical implementation, ensuring business and technical workstreams stay coordinated. Executive Engagement: Lead and facilitate executive business reviews, strategic planning sessions, and escalation conversations. Know when to bring in Chainguard's executive team and how to navigate complex stakeholder dynamics in large financial institutions. Renewal and Expansion: Work closely with your sales counterparts to identify expansion opportunities, mitigate renewal risk, and build multi-year account strategies grounded in demonstrated value. Customer Advocacy: Represent the voice of the customer internally, translating customer needs into product and roadmap feedback. Influence cross-functional teams including Product, Engineering, and Sales on behalf of your accounts. Issue Management: Coordinate with Technical Support and Engineering on escalations, serving as the business-facing lead while the SA manages technical resolution. What we're looking for: 5+ years in enterprise customer-facing roles, with a strong preference for experience in or adjacent to financial services. Customer Success, Strategic Account Management, or Consulting backgrounds are all relevant. Demonstrated ability to operate as a strategic business partner, not just a relationship manager. This means understanding customer business goals, navigating organizational complexity, and connecting Chainguard outcomes to measurable business value. Familiarity with financial services regulatory and compliance drivers (SOC 2, FedRAMP, PCI DSS, operational resilience frameworks) and how they shape security buying decisions. Working knowledge of one or more of the following domains: software supply chain security, vulnerability management, DevSecOps, container security, or application security. You do not need to be a technical implementer, but you need to speak credibly to business and security outcomes in these areas. This is a high-autonomy role. You are expected to take full ownership of your portfolio, make independent decisions about account strategy and escalation, and build new playbooks when existing ones do not fit. Strong executive presence and communication skills, both written and verbal. High emotional intelligence, strong prioritization instincts, and comfort navigating ambiguity. Strongly Preferred: Prior experience managing strategic accounts at a cybersecurity or infrastructure software company Experience supporting or selling into financial services customers such as banks, asset managers, insurers, or fintechs Familiarity with the security and compliance obligations that shape procurement and adoption cycles in regulated industries Previous early-stage startup experience If your experience is close but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. Compensation: up to $200K base salary (plus bonus) A few of the benefits we offer: Equity/stock options Unlimited PTO Remote work with flexible coworking and team meetup opportunities Home office and internet stipend 100% health/dental/vision insurance coverage for you and your family Paid parental leave to support you and your family Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Privacy Policy. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: United States; Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Staff Product Manager, AI to own the agents and the platform they run on inside Source, a new product where modern marketing teams and their AI agents build, optimize, and scale digital experiences together. Source connects a company's codebase and marketing stack into one governed workspace. Your area spans the experience of working alongside those agents, the platform underneath (the framework, sessions, memory, and evals), how agents reach Source from outside it through MCP and the CLI, and the durable context every agent works from. That means serving two groups at once. The developers who connect and extend the system, and the marketing teams doing the ongoing work of building brand and driving growth inside it. Both now work alongside agents, and neither will hand over real responsibility to something they can't trust. Much of what "good" looks like here hasn't been written yet, and you'll define it. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States  (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $212,500 - $255,000 - Zone B: $200,00 - $240,000 - Zone C: $186,700 - $224,000 - Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada - 232,000 - 278,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.  Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position - Reporting to the Director of Product As a Staff Product Manager, AI, you'll… - Own the vision, strategy, and roadmap for the agent platform underneath Source: the agent framework and service, agent sessions, shared context and memory, the core orchestrator, and the experience of steering agents while they work. You'll set the direction and drive it through to delivery with Engineering, Design, and Data. - Ensure agents are capable, and safe to hand real responsibility to. Agents should disclose what they can do and where they came from, run with limited permissions, and land their work as a reviewable change rather than a silent merge. You'll define how autonomy expands as trust builds, along with the audit trail and cost visibility that make it defensible. - Set the standard for what "good" means when products never behave the same way twice. Define the quality bar for agent experiences, and the eval infrastructure, harnesses, guardrails, and metrics that hold the whole area to it. - Build the primitives once that every Source workstream ships on. Teams across Webflow are building specialized agents on your platform, from site building and content to optimization and marketing. Sequence the work so the pieces reinforce each other rather than solving the same problem three times. - Make Source reachable from wherever the work happens. Own the MCP and CLI interfaces so outside agents and scripts get the same capabilities as embedded agents, under the same disclosure and permission model. - Centralize the context agents build from. Agent Instructions give a project durable, governed steering, so every agent works from the same brand, structure, and business context instead of rediscovering it session by session. You'll decide how that concept evolves inside Source. - Drive alignment across Webflow, not just your own teams. Represent the agent area to leadership and to the other Source workstreams, partner closely with the team building deterministic and long-running agent workflows, and navigate cross-functional disagreement independently and constructively. - Roll up your sleeves and build. Product Managers at Webflow deliver value any way they can, up to and including contributing to the product directly in code. You'll prototype ideas, ship improvements yourself where it helps, and stay close enough to the implementation to make sharp product calls. - Place durable, multi-quarter bets as the AI landscape shifts. Models, protocols, and techniques are evolving fast; you'll stay close to customers, tell real standards from fads, and keep raising the bar on how fast and how well we ship. ABOUT YOU: Requirements: - BS / BA college degree or relevant experience You'll thrive as a Staff Product Manager, AI, if you: - Have 8+ years of product management experience, with deep expertise in AI-powered systems and a track record of owning strategy for large, ambiguous product areas. Experience with platforms, APIs, and extensibility. - Know where LLM-based tools shine and where they break down, from substantial hands-on work with agent systems, code generation, or programmable interfaces. - Have set the bar for "good" on non-deterministic products, defining the evals, guardrails, and success metrics that keep quality high when outputs vary from run to run, and getting a team to hold to them. - Have built platforms other product teams ship on. You've treated other teams as your customers, drawn the line between what to build once and what to leave to them, and can point to primitives that outlived the first thing built on top of them. - Can serve two audiences at once. You've built developer-grade tools and approachable products for marketers, and hold both in view without shortchanging either. - Enjoy the full craft of building software. You're curious about every part of how products get made and like getting into the details wherever the work needs you, whether that's opening a pull request, leading a user interview, prototyping an idea, writing a query to pin down a metric, or writing a sharp brief. - Lead through influence rather than authority. You set strategy and bring Engineering, Design, GTM, and leadership along, holding your own with senior stakeholders and moving decisions forward without waiting to be told. You set patterns other teams adopt and mentor as the practice grows. - Stay curious. building fluency in emerging AI to speed up both your own work and your team's. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.