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Location: Australia; Kalgoorlie - Boulder, Australia; Esperance, Australia; Coolgardie, Australia Description Join Intellect and help shape the future of workplace mental health in Australia Intellect is a modern mental health company on a mission to make high quality mental healthcare more accessible, effective, and measurable. We partner with organisations to deliver evidence based mental health support, and we are helping redefine workplace mental health in Australia through strong clinical governance, psychosocial risk capability, and outcomes focused care. We are now hiring a CISP - Required, ( AHPRA - preferred but not mandatory) registered Clinical Psychologist for a full time, freelance remote role based in Kalgoorlie-Boulde r . This is a unique opportunity for a psychologist who wants more than a traditional therapy role. You will combine direct clinical care with workplace assessments, psychosocial risk work, stakeholder partnership, crisis response support, and research collaboration. You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. Why join Intellect Full time, remote, freelance role based in Kalgoorlie-Boulder Varied scope across therapy, assessments, workplace mental health, and crisis support Clinical supervision provided Admin support provided No need to build your own referral pipeline Be part of the broader Clinical team, in a role with both direct client impact and systems level influence Join a clinically led team focused on quality, governance, and measurable outcomes About The Role This role is ideal for a clinician who: enjoys variety in their work wants to apply their skills beyond a therapy room only is confident engaging both clients and non clinical stakeholders is motivated by evidence based practice and systems level impact Team and support You will be part of Intellect's broader Clinical team, working in a collaborative environment with clinical, operational, and cross functional partners. This role is designed to support high quality clinical work, with supervision, CPD support, and admin support in place, so psychologists can focus on care quality and impact. You will play an important role in delivering high quality care, supporting workplace mental health initiatives, and helping build Intellect's clinical and research presence in Australia. Key Responsibilities Clinical Care and Psychological Assessments Provide evidence based psychological therapy, both in person and virtually, in line with AHPRA requirements and Intellect clinical governance standards Maintain a hands on clinical caseload with a focus on high quality, outcomes oriented care Conduct psychological and workplace related assessments, including return to work assessments and other psychosocial or functional assessments Provide case management and care coordination where required, including risk monitoring and escalation Workplace Mental Health and Psychosocial Risk Contribute to psychosocial risk assessments and workplace mental health initiatives across client organisations Support the development of clinically sound recommendations and reports Translate clinical insights into practical guidance for internal teams and client stakeholders Stakeholder partnership and Clinical Account Support Liaise with client representatives and internal stakeholders to uphold clinical quality, service standards, and reporting integrity Act as a trusted clinical voice in programme discussions, helping ensure delivery remains evidence based, safe, and fit for purpose Crisis and Critical Incident Support Support on site crisis response deployments when required, including psychological first aid, group briefings, and individual stabilisation sessions Ensure clear follow up pathways, continuity of care, and appropriate escalation after critical incidents Research and Evidence Generation Contribute to Intellect's research and evaluation efforts in Australia, including partnerships with universities and applied workplace mental health studies Support clinically grounded data collection, interpretation, and programme improvement initiatives Help strengthen Intellect's evidence base and thought leadership in workplace mental health and psychosocial safety Requirements Requirements CISP - Required, (AHPRA - preferred but not mandatory) registered Clinical Psychologist Master's or Doctoral qualification in Clinical Psychology Minimum 3 years of clinical experience in psychological therapy and assessment Experience in case management and workplace related assessments, including return to work and workplace reports, is highly regarded Experience in psychosocial risk assessment or workplace mental health programmes is highly regarded Strong clinical judgement and communication skills Comfortable working across individual care, organisational contexts, and stakeholder engagement Experience supporting complex, high risk, or safety critical populations is advantageous Benefits Benefits Why You'll Love Working With Us: Global company - work in a diverse environment with people from nearly 20 countries Flexible work arrangements - work in a way that suits your lifestyle and goals Work-life balance - a culture that values personal time and long-term wellness Mental health support - premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care

Location: Russia; Belgrade, Serbia; Tbilisi, Georgia; Kazahstan, Kazakhstan; Lagos, Nigeria We are scaling our SME Lending direction and looking for a Product Manager - Lending Lead who can own the product end-to-end and drive measurable growth from day one. This role requires someone hands-on, data-driven, and commercially sharp — with real experience in building and scaling digital lending products for B2B / SME clients. We expect first tangible outcomes within 6–8 weeks . What You’ll Do Own the SME Digital Lending product lifecycle end-to-end Improve risk models, approval flows, and credit decision logic Optimize acquisition and distribution channels Drive portfolio growth while balancing risk and profitability Prioritize based on data, unit economics, and business impact Work closely with Risk, Data, Engineering, Operations, and Commercial teams Adapt proven international lending practices to the Nigerian market Requirements 4–7 years of Product Management experience Strong background in lending for SME / B2B clients Experience in international markets (Europe, LatAm, SEA, USA, UK, Russia, etc.) Solid understanding of risk frameworks, scoring, underwriting, and portfolio metrics Proven track record of scaling lending products Strong stakeholder management skills Highly data-driven decision-making approach Fluent English Benefits Remote work from anywhere in the world Performance bonus, 25+ paid vacations and day-offs, personal development plan Purpose: shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary Growth: thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

Location: Lagos, Nigeria We are expanding our B2B banking ecosystem and looking for a Product Manager (Internal Products) to build and scale the internal tools that power our SME operations. This is a highly execution-focused role. You will work closely with Engineering, Risk, and Operations to improve and automate internal systems that directly impact credit decisions, portfolio performance, and customer experience. We are looking for someone who can start delivering value within the first 4–6 weeks: defining roadmaps, writing specs, and working with engineering and operations. What You’ll Do Improve and scale internal tools used by SME operations and credit teams Gather requirements from stakeholders and turn them into clear product specs Write detailed PRDs and manage backlog with Engineering Identify inefficiencies in processes and propose automation solutions Support rollout of new features and ensure adoption by internal teams Bring practical best practices from international fintech / banking markets Requirements 4–7 years of Product Management experience Hands-on experience building or improving internal/back-office systems Experience in fintech or banking Strong execution mindset — comfortable moving fast and delivering Experience working with cross-functional teams (Engineering, Risk, Ops) Exposure to international fintech/banking markets Fluent English Benefits Remote work from anywhere in the world Performance bonus, 25+ paid vacations and day-offs, personal development plan Purpose: shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary Growth: thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

Location: Portland, United States; Tigard, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Kalgoorlie - Boulder, Australia; Australia; Esperance, Australia; Coolgardie, Australia Description Join Intellect and help shape the future of workplace mental health in Australia Intellect is a modern mental health company on a mission to make high quality mental healthcare more accessible, effective, and measurable. We partner with organisations to deliver evidence based mental health support, and we are helping redefine workplace mental health in Australia through strong clinical governance, psychosocial risk capability, and outcomes focused care. We are now hiring a CISP - Required, ( AHPRA - preferred but not mandatory) registered Clinical Psychologist for a full time, freelance remote role based in Kalgoorlie-Boulde r . This is a unique opportunity for a psychologist who wants more than a traditional therapy role. You will combine direct clinical care with workplace assessments, psychosocial risk work, stakeholder partnership, crisis response support, and research collaboration. You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. Why join Intellect Full time, remote, freelance role based in Kalgoorlie-Boulde r Varied scope across therapy, assessments, workplace mental health, and crisis support Clinical supervision provided Admin support provided No need to build your own referral pipeline Be part of the broader Clinical team, in a role with both direct client impact and systems level influence Join a clinically led team focused on quality, governance, and measurable outcomes About the role This role is ideal for a clinician who: enjoys variety in their work wants to apply their skills beyond a therapy room only is confident engaging both clients and non clinical stakeholders is motivated by evidence based practice and systems level impact Team and support You will be part of Intellect’s broader Clinical team, working in a collaborative environment with clinical, operational, and cross functional partners. This role is designed to support high quality clinical work, with supervision, CPD support, and admin support in place, so psychologists can focus on care quality and impact. You will play an important role in delivering high quality care, supporting workplace mental health initiatives, and helping build Intellect’s clinical and research presence in Australia. Key Responsibilities Clinical Care and Psychological Assessments Provide evidence based psychological therapy, both in person and virtually, in line with AHPRA requirements and Intellect clinical governance standards Maintain a hands on clinical caseload with a focus on high quality, outcomes oriented care Conduct psychological and workplace related assessments, including return to work assessments and other psychosocial or functional assessments Provide case management and care coordination where required, including risk monitoring and escalation Workplace Mental Health and Psychosocial Risk Contribute to psychosocial risk assessments and workplace mental health initiatives across client organisations Support the development of clinically sound recommendations and reports Translate clinical insights into practical guidance for internal teams and client stakeholders Stakeholder partnership and Clinical Account Support Liaise with client representatives and internal stakeholders to uphold clinical quality, service standards, and reporting integrity Act as a trusted clinical voice in programme discussions, helping ensure delivery remains evidence based, safe, and fit for purpose Crisis and Critical Incident Support Support on site crisis response deployments when required, including psychological first aid, group briefings, and individual stabilisation sessions Ensure clear follow up pathways, continuity of care, and appropriate escalation after critical incidents Research and Evidence Generation Contribute to Intellect’s research and evaluation efforts in Australia, including partnerships with universities and applied workplace mental health studies Support clinically grounded data collection, interpretation, and programme improvement initiatives Help strengthen Intellect’s evidence base and thought leadership in workplace mental health and psychosocial safety Requirements CISP - Required, (AHPRA - preferred but not mandatory) registered Clinical Psychologist Master’s or Doctoral qualification in Clinical Psychology Minimum 3 years of clinical experience in psychological therapy and assessment Experience in case management and workplace related assessments, including return to work and workplace reports, is highly regarded Experience in psychosocial risk assessment or workplace mental health programmes is highly regarded Strong clinical judgement and communication skills Comfortable working across individual care, organisational contexts, and stakeholder engagement Experience supporting complex, high risk, or safety critical populations is advantageous Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care

Location: Palm Beach, United States; Bal Harbour, United States; Orlando, United States; Boca Raton, United States; Naples, United States; Miami, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Paramus, United States; Short Hills, United States; East Rutherford, United States; Parsippany, United States; West Long Branch, United States; Red Bank, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Beverly Hills, United States; West Hollywood, United States; Glendale, United States; Woodland, United States; Costa Mesa, United States; Hawthorne, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Broome, Australia Shape the Future of Luxury – Join Us as a Brand Evaluator Are you passionate about luxury fashion, beauty, hospitality, or automotive experiences? As a Luxury Brand Evaluator, you’ll enjoy exclusive access to some of the world’s most iconic brands and play a vital role in shaping their future through your feedback. This is not just a role; it’s a unique opportunity for individuals who value elegance, attention to detail, and exceptional service. Why Join Us? Experience luxury from the inside: Gain front-row access to top-tier brands, whether you’re visiting elegant boutiques, exploring digital storefronts, or evaluating luxury environments. Make your voice count: Your opinions and insights directly contribute to refining the customer journey for some of the world’s most discerning brands. Enjoy the freedom of freelance work: select missions that suit your schedule and interests, with most visits lasting around 20 minutes. What You’ll Do Select missions that match your personal style and preferences. Visit boutiques, online platforms, or luxury showrooms and engage authentically with the experience. Observe and evaluate every element, from ambiance and service to post-purchase care. Share your insights through a simple online questionnaire. We’re seeking individuals with a true appreciation for luxury — people who notice the subtle details, value exceptional service, and see beauty in craftsmanship. Whether you’re a fashion aficionado, a hospitality enthusiast, or a luxury connoisseur, if you care deeply about premium experiences, this role is for you. About CXG At CXG, we connect the world’s leading luxury brands with over 80,000 evaluators across 70 countries. With almost two decades of retail expertise and 12 offices worldwide, we’re trusted by the most prestigious names in luxury. Through our mobile app CXG Live, you can easily browse missions, manage certifications, and submit your evaluations anytime, anywhere. Requirements Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem. - Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?" - Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. - Genuine interest in healthcare and improving patient/member experiences EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London, England Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: £150,300 — £225,400 GBP Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: New York, NY Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... We’re looking for a Senior Creative Director to set the creative vision for Duolingo’s brand building and marketing efforts and lead a team that delivers culturally resonant, high‑impact work across campaigns, social, partnerships, and user acquisition. You will raise the creative bar, turn bold ideas into clear concepts, and guide execution from brief through launch—collaborating closely with Brand Marketing and Growth, International Marketing, Product, Design, BD, and global agency partners to build an iconic brand with measurable business impact. Reporting to the Head of Brand Marketing, this role will lead other creative leaders in the Marketing function. 🧠  You will... Drive all creative work in the Marketing function, ensuring it consistently ladders up to the company strategy and moves key brand and business metrics. Lead, mentor, and grow a team of creatives; set a high bar for craft, narrative, and taste while creating space for diverse voices and experimentation. Turn great ideas into end‑to‑end campaign concepts; guide direction across channels (social, video, experiential, partnerships), from insight to execution. Partner with Brand Marketing to shape briefs, make strategic trade‑offs, and deliver work that’s part of culture and drives brand love and growth. Partner with Growth Marketing to build a performance marketing creative studio enabling our user acquisition efforts across the globe. Partner with our Country Marketing team to lead and evolve our global agency roster; ensure scopes, standards, and handoffs produce A+ creative worldwide. Oversee creative feedback and quality across all project stages; provide clear, timely decisions that keep momentum without sacrificing excellence. Inspire the organization with industry trends, creative references, and new platforms; codify what’s “on‑brand” and how we measure brand success. ✅  You have... Experience in brand/creative roles with significant time leading other creative leaders; proven success shipping integrated campaigns across a wide range of budgets at a high bar. Demonstrated ability to set vision, influence senior stakeholders, and connect creative decisions to strategy, KPIs, and ROI. A track record of turning insights into iconic, culture‑driving ideas and guiding multi‑disciplinary teams from concept to launch. Excellent communication and feedback skills; you simplify complex topics, make fast, sound calls, and bring others along. Experience managing agencies and external partners across markets, with a reputation for raising quality and speed. The ability to work from or relocate to New York City or London, UK ⭐  Exceptional candidates will have... Experience working with IP-led brands Global brand experience, including creative leadership across multiple regions and cultures. A portfolio demonstrating world‑class craft and storytelling— work that drives buzz and earned media attention instead of relying on paid channels for distribution. Deep familiarity with social media and creator ecosystems, and how to translate cultural signals into breakthrough brand ideas. Experience establishing clear creative operating mechanisms with marketing, product, and design partners. The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $236,800 — $355,200 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: United Kingdom, Europe, North America, and Australia ScaleMath is hiring a Staff Writer and Editorial Lead to work directly with the founder and help drive high-leverage initiatives across the business. This is not a traditional "writing-only" role. You’ll be involved in content and editorial work, but you’ll also jump into partnerships, sales support, client calls, messaging, positioning, internal projects, and whatever else the business needs. The common thread is: you’re a high-judgment operator who can own work end-to-end and ship high-quality outcomes. This role exists because our current internal “right hand” is becoming a bottleneck. We need someone with the same level of written English ability and attention to detail to share the load and help ScaleMath move faster without lowering standards. WHAT WE’RE LOOKING FOR We’re looking for someone who fits the following criteria: - Strategic + hands-on – able to set direction and execute, owning initiatives end-to-end with real accountability - Exceptional attention to detail – holds a high precision bar and catches issues others miss - Elite written communicator – writes clearly, confidently, and with strong structure and flow - High-level copywriter / “sentence designer” – strong at line-level writing: clarity, rhythm, persuasion, and restraint - Quality bar setter – elevates the standard for what “good” looks like across content and messaging - Strong editorial judgment – knows what to cut, what to keep, what to emphasize, and what will confuse the reader - Execution-first mindset – reliably ships finished work, not just drafts, outlines, or ideas - Brand voice steward – maintains consistency of tone, positioning, and messaging across channels - Trusted internal reviewer – improves others’ work through thoughtful critique, rewrites, and refinement WHAT YOU’LL DO This role will evolve over time, but you can expect to work across areas like: - Writing and editing high-quality content (including founder-led content) - Improving messaging, positioning, and narrative clarity across the business - Reviewing and polishing important documents, emails, and customer-facing assets - Supporting partnerships: outreach, coordination, follow-ups, and deal flow - Joining client and partner calls where strong communication matters - Supporting sales efforts with copy, decks, follow-ups, and materials - Owning internal initiatives end-to-end (research, execution, and delivery) - Acting as a force multiplier for the founder and the team WHAT SUCCESS LOOKS LIKE - Work that used to bottleneck now ships consistently, without quality dropping - Our content, messaging, and outbound feels sharper, clearer, and more “ScaleMath” - Initiatives move forward because you proactively push them forward - The founder’s time is protected and the business moves faster WHO THIS IS PERFECT FOR This role is ideal if you’re someone who: - Loves writing, editing, and high-quality communication - Also enjoys business problem-solving and cross-functional execution - Wants real ownership, not narrow job lanes - Can switch between “craft” work and “operator” work without losing quality LOCATION UK is preferred, but we’re open to hiring globally for the right person. HOW TO APPLY Send us: - A short note on why this role fits you - 2–3 examples of your best writing (published or private is fine) - Anything that shows how you operate (projects, initiatives you owned, etc.)

Location: London Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Commercial Director, UK & Nordics at Via, you will be the driving force behind how cities rethink and deliver public transport. You’ll own Via’s commercial strategy in the region, lead the full end-to-end sales cycle, and build lasting partnerships with authorities, transport operators, and key public and private-sector leaders. Our Partnerships team combines hands-on execution with strategic thinking to help communities move more efficiently, sustainably, and equitably, while delivering on revenue targets and positioning Via as a trusted partner and visible voice across the mobility ecosystem. About the Role: Lead the full-cycle commercial strategy across the UK & Nordics, from identifying and engaging prospective partners to structuring, negotiating, and closing complex, multi-stakeholder deals Build trusted, long-term relationships with decision-makers, from elected officials and transport authorities to transport operators, positioning Via as a strategic partner and helping cities and regions turn mobility ambitions into tangible systems. Navigate complex regional buying landscapes by leveraging Via’s full platform, including Citymapper and Remix , to develop evidence-based business cases that demonstrate value to cities and regions, unlock funding, and bring regional transit plans to life. Act as a thought partner to councils and regions, advising on network design, funding mechanisms, and implementation strategies that ensure communities benefit from more efficient, sustainable, and equitable transportation (E.g. Milton Keynes and WECA ) Represent Via externally in your market, championing our mission and technology through local marketing efforts, conferences, and thought leadership: showing stakeholders how innovative mobility can shape the future of urban living. About You: 10+ years of experience closing complex, consultative deals in sales, business development, or strategy (ideally in enterprise, government, infrastructure, or tech-enabled services) A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative Curious, resourceful, and comfortable in ambiguity: you don’t wait for perfect information to start moving A natural leader with excellent judgment: you know when to push, when to listen, and when to rethink the strategy You thrive in high-ownership environments where you’re trusted to run your market like it’s your own business Experience in transportation, mobility, or public-sector sales is a big plus, but not a requirement What We Offer Becoming part of a company that was awarded for its commitment to social good Competitive compensation including variable pay and equity A hybrid working model and a spacious office near Chancery Lane where you can enjoy weekly team lunches Comprehensive benefits package, including generous paid parental leave, and health scheme offered through AXA Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1  #LI-Hybrid

Location: Houston, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering. RESPONSIBILITIES - Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts). - Lead demos and technical scoping to align on success criteria, architecture, and deployment approach. - Own benchmarking and repeatable deployments, including: - Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc. - Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups. - Driving consistent “playbook” style deployments for common models and use cases. - Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them - Drive POC and project execution, including: - Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps. - Acting as the “ringleader” or project manager for POCs. - Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed. REQUIREMENTS - AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders. - Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements. - Technical depth to scope solutions, without needing to write production code. - Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows. NICE TO HAVE - Experience running or supporting benchmarks for ML inference deployments. - Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning). - Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Taiwan (Remote); Canada (Remote); Australia (Remote); China (Remote); USA (Remote); UK (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects. In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others. You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations. WHAT YOU’LL DELIVER - Depending on the task, you may be asked to generate original content or assess AI-generated outputs. - Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit. - Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches. - Provide concise, structured annotations that can be used directly for model improvement. - Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards QUALIFICATIONS - Native fluency in the target language - Strong command of English - Experience as AI reviewer, annotator, or evaluator preferred - Comfortable working with both textual and audio/video materials - Ability to follow detailed guidelines consistently and provide clear feedback - High attention to detail and ability to thoroughly and accurately categorize content WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. WHAT TO CONSIDER BEFORE APPLYING - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY 1 - Submit your application including an updated copy of your CV in English 2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills 3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.