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Location: North Macedonia; Moldova; Romania; South Africa; Croatia Build a creator partnerships program for a leading wellness brand. Work with influencers, negotiate deals and turn content into ads. Remote | Full-time | Reports to Head of Growth PaleoHacks is one of the largest wellness platforms online, dedicated to helping people live healthier lives through paleo and keto nutrition. From cookbooks and meal plans to recipes and practical tips, we've supported millions on their health journeys. We're a remote-first company with a small, talented team of 16 full-time team members spread across the globe. With five growing brands under our umbrella, we're now doubling down on data because better reporting leads to better decisions and even bigger growth. We're looking for a Performance Creative Producer. We need someone who enjoys being the operational quarterback of the creative process: organizing people and assets, maintaining momentum, and ensuring strong ideas become finished ads that are ready to test. You'll own the day-to-day production of paid-media creative across our portfolio of consumer brands, turning approved concepts, scripts and testing priorities into launch-ready advertisements for Meta, TikTok and YouTube. 📋 Turn approved concepts and scripts into clear, production-ready creative briefs ✏️ Gather and organize raw footage, product imagery, testimonials, UGC, b-roll, graphics, voiceovers and other required assets 🤝 Coordinate projects across the growth team, copywriters, video editors, designers, creators and freelancers 📅 Assign projects, communicate expectations, manage deadlines and track every asset from concept through final delivery 💡 Give editors and designers clear direction on hooks, pacing, visual storytelling, captions, graphics, CTAs and overall execution 🔄 Manage feedback, revision rounds, approvals and final quality control 📦 Ensure assets are delivered in the correct lengths, dimensions, aspect ratios and variations for each advertising platform 📊 Maintain a reliable weekly production schedule that supports ongoing creative testing 💾 Organize creative files, source assets, working files and final exports using consistent folder structures and naming conventions 📈 Maintain a clear production tracker showing the status, owner, due date, testing purpose and next step for every asset 🎯 Prepare for and help lead weekly creative meetings by identifying priorities, blockers, deadlines and production needs 💻 Partner with the Head of Growth and media buyer to turn performance insights into new iterations of winning ads 💡 Contribute ideas for new concepts, hooks and iterations based on what you see working in production and performance data 👥 Help identify and manage freelance editors, designers, UGC creators and other production resources as creative volume increases 🚨 Proactively identify missing assets, unclear instructions, timeline risks and production bottlenecks before they delay delivery At least 4 hours of daily overlap with 8am-2pm US Mountain Time (core hours), with flexibility for real life Requirements To be successful in this role, you need: ✅ Three or more years of experience in creative production, advertising production, performance creative or a related role ✅ Experience producing paid-social creative for ecommerce or direct-to-consumer brands ✅ Strong project-management skills and the ability to coordinate multiple projects, contributors and deadlines simultaneously ✅ A working understanding of direct-response advertising and how paid-media creative differs from traditional brand content ✅ Experience managing video editors, designers, creators and freelancers ✅ Ability to translate a high-level concept into a detailed, actionable production plan ✅ Strong visual judgment and the ability to provide clear, constructive creative feedback ✅ Exceptional organization, attention to detail, communication and follow-through ✅ Comfort working in a fast-moving environment where production priorities may change based on performance ✅ Familiarity with project-management and collaboration platforms such as Asana, Airtable, Notion, Slack and Google Drive ✅ Basic familiarity with metrics such as CAC, ROAS, CTR, conversion rate, hook rate and creative fatigue Brownie points for: ⭐ Experience with health, wellness, supplements, beauty or other consumer products ⭐ Experience producing creative for Meta, TikTok and YouTube ⭐ Experience coordinating UGC creators, customer testimonials or remote content production ⭐ Strategic creative instincts - an eye for what makes a paid ad work and the ability to suggest concepts, angles or improvements beyond the brief ⭐ Familiarity with AI-assisted creative tools and emerging content-production workflows ⭐ Basic knowledge of video editing or design software, even if you will not personally edit every asset ⭐ Experience building or improving a creative-production system for a growing brand The ideal candidate moves quickly and enjoys bringing structure to a high-volume creative pipeline. They're proactive about spotting better hooks, new angles or iterations worth testing. This role suits someone who is performance-minded and comfortable in a fast-moving environment where priorities may shift based on performance. You bring your own ideas to the table and take ownership of making the production process run smoothly. An eye for what makes a strong ad, combined with the ability to coordinate multiple contributors without losing momentum, will set you apart. Benefits What’s in it for you? 💰 3,500 USD per month* 💼 Full-time 🌍 Fully remote 🌴 Unlimited PTO and sick days - we trust you to do your job and manage your own time 📅 At least 4 hours of daily overlap with 8am-2pm US Mountain Time (core hours), with flexibility for real life 💬 Async-first culture - Slack with one weekly video call 📊 Clear scoreboard tied to real P&L 📚 Detailed documentation, recorded context, and AI-generated briefs provided for the handover *Salary range depends on your experience and skills. *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq

Location: South Africa; Romania; Serbia; Bulgaria; Croatia Independently manage Amazon for five DTC wellness brands. Set strategy, optimize listings, own the P&L. War stories welcome. $3-4k/month | Full-time | 4hr overlap MT PaleoHacks is one of the largest wellness platforms online, dedicated to helping people live healthier lives through paleo and keto nutrition. From cookbooks and meal plans to recipes and practical tips, we've supported millions on their health journeys. We're a remote-first company with a small, talented team of 16 full-time team members spread across the globe. With five growing brands under our umbrella, we're now doubling down on data because better reporting leads to better decisions and even bigger growth. We’re looking for an Amazon Marketplace Manager to bring Amazon in-house after several years with an agency. You’ll independently manage every listing, case and storefront across all five brands. You’ll build the strategy with our CMO and execute it yourself. Our agency stays on for your first 30 days while you learn the accounts, then remains available as a consultant. But the accounts are yours to run, and you set the agenda. About 70% of the job is keeping five accounts healthy: staying on top of cases and account health so no listing gets suppressed or deactivated. Most listings are already well reviewed and optimised. The other 30% is project work, planned one item at a time. New-product launches are deliberate, roughly one a quarter. By 90 days, success means a clean handover, no unmanaged account-health incidents and a weekly scorecard that runs without chasing. Within 12 months, every major listing should have a measured optimisation cycle and and the last three SKUs not yet in Transparency should be enrolled. Our 2027 Amazon revenue target is roughly $3.2M, up from $2.5M. Start by auditing every listing, case and account-health item, setting your baseline scorecard and coming back with your recommended priorities. The handover includes rebuilding campaigns in our own accounts with the paid-media team, resolving an existing UPC/ASIN conflict, completing a new Transparency account and an OPR packaging transition, tackling an FBA capacity crunch and landing multipack launches. Detailed documentation, recordings and AI-generated briefs will support you. Here is what you will own: 📈 Build the portfolio’s Amazon plan with our CEO, and later our CMO: per-brand priorities, pricing, promotions, Subscribe & Save and seasonal pushes aligned with each brand’s wider activity. 🛠️ Optimise copy, images, A+ content, keywords/SEO, flat files, variations, parentage and per-serving price display. Creative is produced with our marketing team. Keep a Manage Your Experiments test queued for every listing. 🧾 Resolve account-health issues, suppressed or blocked listings, ASIN and GS1/UPC conflicts, Brand Registry problems and compliance flags across five accounts. Case management is where you must be excellent. 🚀 Launch new listings when needed, including multipacks, bundles, pack-size changes and packaging transitions. 📦 Plan weekly FBA replenishment with our Supply Chain Lead using sell-through rates. Manage capacity, inbound shipments and case-pack templates, and evaluate MCF. Stockouts and overstocks are both your responsibility. 🛡️ Protect the brands through Transparency enrolments, code ordering, OPR transitions and action to keep resellers off the buy box. 📑 Maintain GMP certifications, COAs and testing documentation for supplement and food listings, staying ahead of Amazon policy changes. 🎯 Connect PPC and listing performance through keyword/search-term strategy, per-brand TACOS targets and ad-data feedback. Campaign execution may sit with our paid-media team; that split is being finalised. Hands-on campaign experience is a big plus. For the right person, the role can grow into full campaign ownership. 📊 Run the weekly Amazon scorecard and deliver monthly per-brand revenue, fee and ROI figures by the 7th for finance close. This is a full-time, fully remote role requiring at least four hours of daily overlap within 8am to 2pm US Mountain Time, with flexibility for real life. There is one weekly video call; everything else is async in Slack Requirements To be successful in this role, you need : ✅ 3-4+ years of hands-on Amazon Seller Central experience, in-house or agency side, ideally across several brands ✅ Expert case-management skills, demonstrated through reinstatements, stranded-inventory saves and catalogue conflicts you personally resolved ✅ Expert listing optimisation: flat files, variations and parentage, A+ content, keyword/SEO strategy and structured A/B testing ✅ The ability to run an account independently, set priorities and bring the agenda ✅ Experience coordinating FBA replenishment with a supply chain or operations team ✅ Excellent written English and confidence working asynchronously in Slack with a weekly video call ✅ At least four hours of daily overlap within 8am to 2pm US Mountain Time Brownie points for: ⭐ Hands-on Amazon PPC management across Sponsored Products, Brands and Display, with TACOS discipline. Strongly preferred: you need to speak the language fluently. ⭐ Amazon Transparency and OPR experience ⭐ Supplements or food and beverage experience, including GMP, COAs and compliance documentation ⭐ Helium 10, Data Dive or similar toolchain fluency ⭐ Experience taking an account over from an agency ⭐ Comfort using AI tools daily, as ours will be part of your workflow from week one You communicate proactively, anticipate what supply chain needs and think in per-brand P&L terms rather than vanity metrics. You’re comfortable taking ownership and being judged by measurable results. Benefits What’s in it for you? 💰 $3,000-$4,000 USD per month depending on experience* 💼 Full-time 🌍 Fully remote 🌴 Unlimited PTO (including public holidays). We trust you to get the job done 🤒 Paid sick leave 📅 At least 4 hours of daily overlap with 8am-2pm US Mountain Time (core hours), with flexibility for real life 💬 Async-first culture - Slack with one weekly video call 📊 Clear scoreboard tied to real P&L 📚 Detailed documentation, recorded context, and AI-generated briefs provided for the handover 📈 Potential for the role to grow into owning Amazon PPC campaigns outright *Salary range depends on your experience and skills. *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq

Location: Romania; Croatia; Serbia; Bulgaria; South Africa Own AI and systems for a scaling CPA firm. Automate workflows, integrate APIs, build real AI capacity gains. $3,500-4,000 USD/month | Full-time | Overlap to 2pm ET Craig Cody & Company is a US-based CPA firm headquartered in New York, working with a large base of agency clients. We support over 70 agency clients, many of them connected to AMI (Agency Management Institute), on their accounting and tax work. The firm is almost entirely remote with around 30 people: CPAs across the US in the Carolinas, Texas, California and Washington State, a small admin and bookkeeping team in the Philippines, and team members in the UK. Hiring remotely and internationally is something we are already very comfortable with. Compared to most small CPA firms, we lean heavily into technology. The attitude here is simple: let's spend the money, let's get the tech, let's use it. We are not a hierarchy, we are pretty flat, and we are nice people, so no one is snapping at anybody. Core IT is handled by an MSP provider we have worked with for around 15 years. We're looking for an AI & Systems Specialist to help the firm take advantage of AI and better integrate the systems we already use, so we can increase capacity and efficiency across the business. You will become the internal go-to owner of the firm's systems, working alongside our long-standing MSP provider to implement and evolve an AI strategy, likely built around a locally hosted AI model. Here is what you will be doing: 🔗 Tie together our core systems (Karbon practice management, QuickBooks Online, HubSpot and CCH Axcess tax software) using APIs where available. 🤖 Implement AI into existing processes, for example drafting account-manager email replies by pulling from recorded client calls, email threads, notes and Karbon data. ⚙️ Automate recurring workflows, such as pulling data out of QuickBooks Online for tasks done for every client. 📄 Support AI-assisted first-pass review of tax returns, for example working with XML output from CCH Axcess rather than 100-plus page PDFs. 🖥️ Stand up and manage AI infrastructure flexibly, including local AI (a Mac Studio is on order) and cloud environments such as AWS, depending on data sensitivity. 🛠️ Interact with our existing MSP provider (2 to 3 people) on IT matters. 💬 Sit down with team members, such as our HR and Admin lead, to understand their processes and identify where AI and automation can help. This is a full-time role. You will need to overlap with US hours, working until around 2pm US Eastern. Requirements To be successful in this role, you need: ✅ Strong experience integrating SaaS systems via APIs and building automations. ✅ Hands-on AI implementation experience, using the right model or tool for the job (local versus cloud, sensitive versus non-sensitive data). You don't need to be a hardcore developer: building with AI and low-code tools is fine, as long as you understand the technology well enough to judge the right approach. ✅ Solid working knowledge of local AI setups and cloud environments, with proficiency in AWS. ✅ Excellent spoken and written English, and the ability to explain things in plain terms and train non-technical team members. You will translate business problems into technical solutions. ✅ To be willing and able to overlap with US hours, up to around 2pm US Eastern. ✅ Your own laptop and a reliable high-speed internet connection. Brownie points for: ⭐ Experience or interest in the accounting and finance world (interest matters more to us than direct experience). ⭐ Familiarity with any of our core tools: Karbon, QuickBooks Online, HubSpot, CCH Axcess. You will fit in well here if you are a self-starter who doesn’t need hand-holding. You bring us ideas, we approve them, and you run with them. When we suggest doing something one way and there’s a better way, you tell us why. Some of what we want may not be technically possible yet, and we’d rather hear that early. You build trust with non-technical colleagues rather than being seen as just the techy person. We are looking for someone who is long-term minded and excited to grow with a fast-moving firm at the forefront of AI in accounting. Benefits What’s in it for you? 💰 $3,500 to $4,000 USD per month.* 📄 Full-time independent contractor position. 🌍 Fully remote, with flexibility on location as long as you overlap with US Eastern hours until around 2pm ET. 🏖️ 2 weeks of paid vacation. 🤒 5 sick days. 🎄 Christmas week and July 4th week off with pay. 📅 5 local holidays. *Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq

Location: Bengaluru, India We are looking for a Senior Performance Engineer with solid experience across performance testing and strong JMeter scripting skills. You will define performance requirements with product owners and developers, validate environment readiness, run load, stress, spike, and soak tests, find root causes through full-stack observability, and give engineering teams and leadership evidence for release decisions. You will also own the performance framework and its CI/CD pipelines, build dashboards in CloudWatch and Grafana, run chaos and fault-injection tests on AWS and Azure, and test front-end performance alongside server-side performance. This position is intended for Hyderabad-based candidates who are available to work from the office. The client operates a scaled Quality Engineering function across a broad technology landscape running primarily on AWS, with Azure as the secondary cloud. Most applications run on containers. Performance engineering covers load, stress, spike, and soak testing, full-stack observability, root cause analysis, and chaos and resiliency testing for distributed systems. Performance engineers own performance testing delivery across multiple applications, from requirements and environment readiness through execution, root cause analysis, and release-readiness reporting. Own performance testing delivery across multiple applications, from requirements through execution, analysis, and reporting. Define performance requirements with product owners and developers, and validate environment readiness before each test cycle. Build and maintain JMeter scripts, workload models, and test data in GitHub. Own the performance test framework and its CI/CD pipelines on GitHub Actions or an equivalent tool, with defined thresholds. Run load, stress, spike, and soak tests, including autoscaling, caching, load balancing, and failover on containerized workloads. Test front-end performance alongside server-side performance. Build dashboards in CloudWatch and Grafana covering RUM, APM, infrastructure, logs, and traces, using Prometheus or OpenTelemetry data. Correlate New Relic and Google Analytics data with test runs, and validate golden signals, SLIs, and SLOs. Use observability data to pinpoint bottlenecks across application, API, database, network, and container layers. Recommend tuning and scaling changes and validate them with repeat tests. Run chaos and fault-injection tests on AWS and Azure using native tooling. Contribute reusable scripts, dashboards, and runbooks that explain each application's resiliency setup. Track performance defects to closure in Jira, coordinating with developers and product teams on priority and impact. Deliver test summary reports in Confluence with release-readiness evidence for engineering teams and leadership. Use AWS (primary) and Azure for deployment, secrets, database services, and performance test infrastructure. Senior-level performance engineering experience across multiple applications. Strong JMeter scripting and workload modelling experience, with scripts and test data maintained in GitHub. Hands-on experience with load, stress, spike, and soak testing. Experience with CI/CD integration of performance tests using GitHub Actions or equivalent tools. Experience validating autoscaling, caching, load balancing, and failover on containerized workloads. Experience with an APM or observability platform such as CloudWatch, Grafana, New Relic, or similar. Experience validating golden signals, SLIs, and SLOs. Strong root cause analysis and tuning skills across application, API, database, network, and container layers. Experience with front-end performance testing alongside server-side testing. Experience with chaos and fault-injection testing. Working knowledge of AWS and Azure. Working knowledge of Docker and Kubernetes. Working knowledge of distributed systems and resiliency patterns. Experience with defect tracking and reporting in Jira and Confluence. Ability to present findings to engineering and business stakeholders. Experience working in Agile teams. Experience working in DevOps environments. Ability to communicate clearly with developers, product, and delivery teams. Hands-on use of AI coding assistants (GitHub Copilot, Claude Code, Cursor, Codex, or equivalent) to write and generate load test scripts. Familiarity with GenAI, LLMs, and agentic workflows for maintaining performance scripts. Familiarity with RAG and MCP concepts for QE tooling and for generating test data for load scenarios. Experience with service virtualization using WireMock or an equivalent tool, so performance suites can run when a dependency is unavailable. Experience with Tableau or an equivalent reporting tool. Experience with Azure Monitor.

Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country We are looking for a QA Engineer to join a team supporting an AI platform/product team. This role requires a more technical profile than a traditional QA position, with a strong focus on backend systems, API testing, and close collaboration with engineering teams. The ideal candidate has solid quality assurance experience, strong technical capabilities, and preferably a background in software development or SDET practices. This individual will help ensure the quality, reliability, and performance of AI platform services within a rapidly evolving AI environment. Beyond technical expertise, this person is an effective communicator who works well with developers and cross-functional teams, asks for support when needed, adapts quickly to change, and takes initiative to solve problems and improve processes. They thrive in collaborative environments and are motivated to contribute to the success of innovative AI-powered products. Design, develop, and maintain automated test suites using TypeScript and Playwright Create and execute functional, regression, smoke, and end-to-end tests Collaborate with developers and product teams to define test scenarios and acceptance criteria Identify, document, and track defects with clear reproduction steps Maintain and improve test frameworks, test data, and automation best practices Contribute to CI/CD integration for automated test execution Support release validation and quality assurance activities Review application changes and assess test impact Work closely with the team to improve test coverage, reliability, and execution efficiency Strong hands-on experience in QA Automation with TypeScript and Playwright. Experience designing and maintaining automated end-to-end and regression test suites. Solid understanding of software testing principles, QA processes, and defect management. Experience working with web applications, APIs, and modern frontend technologies. Ability to collaborate with developers, product owners, and other team members in an Agile environment. Experience with test framework maintenance, test data management, and CI/CD integration. Strong analytical and problem-solving skills with attention to detail. Good communication skills and ability to document test results and issues clearly. Experience with API testing tools or frameworks Experience with CI/CD tools such as GitHub Actions, Jenkins, or GitLab CI Familiarity with performance or accessibility testing Experience in data, analytics, or BI-related products Experience with test reporting tools and quality dashboards

Location: El Salvador; Colombia; Nicaragua; Honduras; Bolivia, Plurinational State of; Guatemala We are seeking a detail-oriented and personable Bilingual Dental Insurance & Patient Coordinator to support our client's Prosthodontic and Periodontal dental practice in Florida. The ideal candidate has hands-on dental insurance verification experience in a U.S. dental office, communicates confidently in English and Spanish, and is comfortable balancing benefits verification, pre-authorizations, and patient scheduling while following established office scripts and workflows. This is a dedicated, full-time placement: you will work directly with one practice as an extension of its front-office team. Key Responsibilities: • Verify dental insurance eligibility and benefits for scheduled patients, including deductibles, annual maximums, waiting periods, frequency limitations, and coverage percentages. • Contact insurance carriers by phone and portal to clarify benefits and resolve coverage questions. • Submit and track pre-authorizations and pre-determinations for prosthodontic and periodontal treatment. • Document benefits breakdowns and verification results accurately in Open Dental. • Answer inbound calls and make outbound calls in English and Spanish, following office scripts. • Schedule new patients, confirm upcoming appointments, and manage the provider schedule. • Follow up on cancellations and no-shows to rebook patients and fill open slots. • Maintain patient demographics and insurance information in Open Dental and support new patient intake. • Use Weave for patient calls, texts, and outreach. • Handle patient information with discretion and in full compliance with HIPAA. Requirements Must Have: • Minimum of 1 year of dental insurance verification experience in a U.S. dental office. General medical insurance verification does not qualify — only candidates with dental insurance experience will be considered. • Bilingual in English and Spanish with excellent written and verbal communication skills. Fluent, natural spoken English with a clear, professional phone presence is required (American accent preferred). • Experience documenting dental benefits and handling pre-authorizations / pre-determinations. • Dental scheduling experience, including managing cancellations and no-shows. • Strong attention to detail, accurate data entry, and the ability to follow scripts and procedures consistently. • Solid understanding of HIPAA and patient confidentiality. • Private, quiet home office with a reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset. Nice to Have: • Open Dental experience. • Weave experience. • Prosthodontic or periodontal practice experience. • Experience in a busy dental front office or specialist scheduling. Please note that this is a full-time contractor position with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Thursday, 7:00 AM–4:00 PM EST, and Friday, 7:00 AM–12:00 PM EST. HIPAA training is required for all placements.

Location: Milan, Italy; Brescia, Italy; Bergamo, Italy; Italy; Como, Italy; Varese, Italy RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As an Account Manager , you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market. This is a remote vacancy open to candidates residing in Lombardy, Italy. Job Responsibilities: Expand and consolidate presence in the assigned territory; Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance; Collaborate with the sales team to identify and grow opportunities within the territory; Follow-up with existing and new partners in order to provide system training; Position the brand within the travel trade through ongoing product presentations and networking events; Address incident issues, ensuring partners support; Payments control: oversee and ensure accuracy in transaction processing; Spend approximately 40%-50% of your working time on business trips, including meetings with clients, industry events, and other business-related events; Provide market & competitive environment analysis; Provide regular comprehensive reporting through CRM and internal systems; Maximize and develop API deals with the potential and existing partners. Requirements Relevant Experience. Minimum of 3 years of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies. Experience within the travel, IT, or e-commerce industries would be a plus; Language knowledge . Fluent in Italian and Intermediate English; Location: Lombardy, Italy Travel Requirements. Up to 40%-50% of travel time may be required; Car is mandatory for business trips; Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards; Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Competence in API technology deals is a plus. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Colombia; El Salvador; Nicaragua; Honduras; Guatemala; Bolivia, Plurinational State of We are seeking a warm, organized, and professional Bilingual Front Desk Receptionist to support our client's Facial Plastic Surgery and ENT (Otolaryngology) practice in Southern California. The ideal candidate has hands-on front-desk experience in a U.S. medical practice, communicates confidently in English and Spanish, and is comfortable managing a busy phone line, patient scheduling, insurance eligibility checks, and front-office administration with accuracy and excellent patient care. This is a dedicated, full-time placement: you will work directly with one practice as an extension of its front-office team. Key Responsibilities: • Answer inbound patient calls in English and Spanish, addressing questions about appointments, procedures, office policies, and general inquiries. • Make outbound calls for appointment confirmations, reminders, rescheduling, and patient follow-ups. • Schedule, reschedule, and cancel patient appointments for consultations, procedures, and follow-up visits, keeping the provider's calendar accurate and organized. • Coordinate new patient consultations for both cosmetic and ENT services, ensuring patients have the information they need before their visit. • Verify patient insurance eligibility and benefits for ENT visits and update coverage information in the system. • Enter and update patient demographics, insurance details, and appointment information in Office Ally. • Take accurate messages and route clinical questions to the provider or appropriate staff member. • Manage voicemails, emails, and general front-office administrative tasks using Google Workspace. • Handle all patient information with discretion and in full compliance with HIPAA. Requirements Must Have: • Minimum of 1 year of front-desk or medical receptionist experience in a U.S. healthcare practice. • Bilingual in English and Spanish with excellent written and verbal communication skills. Fluent, natural spoken English with a clear, professional phone presence is required (American accent preferred). • Strong experience handling inbound and outbound patient calls and appointment scheduling. • Experience verifying patient insurance eligibility. • Hands-on experience with at least one EMR/practice management system. • Solid understanding of HIPAA and patient confidentiality. • Strong organizational skills, attention to detail, and the ability to work independently. • Private, quiet home office with a reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset. Nice to Have: • Office Ally experience. • Experience in plastic surgery, ENT/otolaryngology, aesthetics, med spa, or dermatology practices. • Previous experience as a Virtual Medical Assistant or Virtual Receptionist. Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $6 - $7.5 per hour depending on skillset and experience. The schedule is Monday through Friday, 8:00 AM–5:00 PM PST (10:00 AM–7:00 PM Central America time / 11:00 AM–8:00 PM Colombia and Ecuador time). HIPAA training is required for all placements.

Location: Ukraine Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: United Kingdom Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Serbia Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Romania Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Portugal Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Poland Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Netherlands Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Belgium Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Belarus Who We Are Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. Why This Role Exists We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. What You’ll Build High-performance backend services and APIs powering enterprise-grade SaaS applications Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Requirements Read this section carefully. We are specific about what we need because we are serious about who we hire. Non-Negotiable Technical Requirements 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale. Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it. Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why. Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments. Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale. Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines. Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles. Highly Preferred (These Will Set You Apart) Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us. Experience building or contributing to Salesforce ISV (AppExchange) products. Vue.js front-end development experience, particularly with Vue 3 Composition API and state management. Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR). Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. The Kind of Person We’re Looking For Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. Benefits What We Offer Competitive compensation commensurate with your experience and impact Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock The opportunity to work on enterprise-grade products used by some of the largest organizations in the world Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy Remote-first flexibility with a results-oriented work environment

Location: Australia; Hong Kong The Global Security Operations Engineer is a senior technical role responsible for strengthening the firm's ability to detect, investigate, respond to, and recover from cybersecurity threats across its global environment. Working as part of the Global Security operations team, the successful candidate will lead complex security investigations, develop and optimize threat detection capabilities, and implement automation to improve the effectiveness and efficiency of security operations. The role combines hands-on incident response with proactive security engineering, helping the firm move from reactive alert management toward an increasingly automated, intelligence-led security operating model. Operating within a geographically distributed organization, the successful candidate will work closely with global and regional technology and security teams, provide technical leadership during significant incidents, and contribute to the continuous improvement of security capabilities. Based in APAC, the role will provide critical regional coverage as part of a coordinated global security operations function. Responsibilities Advanced Investigation and Incident Response Serve as a senior escalation point for security incidents, assuming ownership of complex, ambiguous, and high-severity events that exceed first-line triage capability. Conduct detailed investigations to establish initial access vectors, attacker activities and objectives, scope of compromise, and dwell time, documenting findings to an appropriate evidentiary standard. Perform root cause analysis on confirmed incidents and near misses, identifying underlying security control or process failures rather than simply addressing immediate symptoms. Act as technical lead during significant incidents across containment, eradication, and recovery, coordinating activities across global and regional teams. Conduct host and network forensics and malware triage, engaging specialist forensic providers where investigations exceed internal capabilities. Translate technical findings into clear statements of business risk for leadership and drive post-incident corrective actions through to closure. Investigate identity-based attacks, account compromise, unauthorized access, and suspicious activity across cloud platforms and enterprise applications, including Microsoft 365 and Entra ID. Participate in an on-call rotation and provide out-of-hours escalation support during serious incidents, and undertake additional projects and activities as required. Security Automation & Detection Engineering Design, build, tune, and maintain detection content mapped to the MITRE ATT&CK framework, identifying and reporting coverage gaps against threat actor tactics, techniques, and procedures relevant to the firm. Reduce false-positive volume and analyst alert fatigue through systematic tuning, suppression logic, and automated alert enrichment. Operationalize threat intelligence by translating reporting and indicators of compromise into actionable detections, threat-hunting hypotheses, and preventive controls. Design, develop, and maintain automated response playbooks, including Logic Apps, automation rules, and SOAR workflows, to reduce mean time to detect and respond. Write and maintain queries, scripts, and code (KQL, PowerShell, Python, or equivalent) supporting detection, enrichment, automated triage, and reporting. Integrate security tooling and data sources through APIs and connectors, including onboarding new log sources with appropriate parsing, normalization, and validation. Continuously assess and improve security monitoring, detection, and response capabilities, identifying opportunities to strengthen coverage, reduce operational complexity, and improve effectiveness through automation and technology optimization. Identify opportunities to apply AI-assisted investigation, alert triage, and security automation capabilities to improve detection effectiveness, reduce manual effort, and accelerate incident response. Conduct proactive threat hunting to identify suspicious activity, validate detection effectiveness, and uncover threats that may evade existing security controls. Requirements This is a hands-on technical role requiring demonstrated depth in security operations, sound technical judgment, and the ability to work with limited supervision. We value analytical rigor, curiosity, initiative, and a willingness to share knowledge and develop others as highly as any individual technology or certification. Compulsory Requirements: 5+ years of experience in security operations, incident response, or detection engineering, including demonstrable experience working in a Security Operations Center (SOC). Proven experience leading complex technical investigations end to end, from escalation through root cause analysis to documented remediation. Deep, hands-on expertise with modern SIEM and endpoint detection and response (EDR) platforms, including authoring and optimizing detection logic, conducting investigations, and managing data onboarding. Strong practical automation and scripting abilities, including KQL and at least one of PowerShell or Python, with demonstrated experience developing and operating automation in production. Experience designing and maintaining automated response playbooks using Logic Apps, automation rules, or comparable SOAR capabilities. Advanced knowledge of the MITRE ATT&CK framework, Cyber Kill Chain analysis, and established incident response methodologies, such as PICERL. Strong working knowledge of TCP/IP and networking, Windows and Linux operating systems, Active Directory, Entra cloud identity and authentication, and security operations across cloud and hybrid environments. Experience with host and network forensics, malware triage, and the analysis of malicious email headers, links, and attachments. Strong written and verbal communication skills, including the ability to communicate technical findings and security risks to both technical and nontechnical audiences. Ability to work independently and collaborate effectively with geographically dispersed teams, with flexibility to provide out-of-hours support during significant security incidents. Occasional travel to support global cybersecurity operations and incident response may be required Preferred Requirements: Bachelor's degree in Information Security, Information Technology, Computer Science, or a related discipline, or equivalent professional experience. Industry certifications such as GCIH, GCIA, GCFA, GREM, OSCP, CySA+, SC-200, AZ-500, or CISSP. Hands-on experience with Microsoft security technologies, including Microsoft Sentinel, Microsoft Defender XDR, Microsoft Entra ID, and Microsoft Azure. Experience operating within a global, federated, or shared-services model, ideally in professional services or another highly regulated sector. Familiarity with ISO 27001, the NIST Cybersecurity Framework, or comparable control frameworks Benefits Benefits are aligned with the respective location. The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.