Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. We handle massive amounts of data continuously streaming up to the cloud from people improving their health and wellness - from the world’s greatest athletes to people managing and seeking to improve their health and longevity.
The Platform Software org focuses on building features that retain our member’s trust through security, expand our global presence through international expansion, as well as drive our developer experience.
As a Product Manager on the Platform Team, you will define and drive the strategy and roadmaps, for our Identity team and our internationalization team. You will drive direct member facing improvements for members all over the world, helping them securely access and control their accounts and data. Own the end-to-end identity platform, including authentication, authorization, identity lifecycle systems, while delivering seamless member-facing experiences across mobile, web. You will also drive a coordinated roadmap on our international expansion across multiple languages and decide expansion strategy directly impacting bookings.
RESPONSIBILITIES:
- Take ownership of key company metrics related to member account security, login and access conversion rates, usage rates of login controls, and other relevant indicators that report up to the executive team.
- Set a product strategy, roadmap, and measurable goals for your product area and team.
- Manage end-user experiences, including login across mobile, web, and API.
- Balance security with user experience for a product worn and utilized daily across the globe.
- Collaborate with Engineers and Analysts to break down and prioritize user needs, and to scope and define detailed product requirements.
- Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies.
- Conduct in-depth analysis to formulate compelling business cases for new product ideas and to assess the performance of launched features.
- Develop and manage relationships with third-party suppliers, vendors, and services to ensure smooth operations.
- Facilitate product discovery, development, and delivery for new products and improvements across mobile and back-end infrastructure.
- Collaborate cross-functionally with Software, Information security, Finance, Marketing, Growth, and other departments to drive business strategy and integration of critical workflows.
QUALIFICATIONS
- Proven experience in Product Management with a clear record of successful delivery and impact collaborating with a highly technical engineering team.
- Deep analytical skills and a bias for data driven decision making.
- Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job).
- Experience with AI tools to drive productivity and data analysis.
- Experience working with security teams and translating security requirements to product deliveries.
- Experience working on subscription products, within a DTC company/team, and/or on both mobile and web products is preferred.
- Experience coordinating across multiple teams and stakeholders to deliver business impact.
- Curiosity led and willingness to learn and grow in a fast paced environment.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $155,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a staff software engineer to be a technical leader on our Metadata team, which owns the metadata layer of the dbt platform — the discovery API, catalog, lineage, and run history services that let customers understand, trust, and act on what their data is doing.
As a
Staff Software Engineer
, you'll contribute to the technical direction for the team. You'll own the architecture of major subsystems, lead complex projects that span multiple engineers, and raise the bar for design and code quality across the team. You'll spend your time on the hardest technical problems, and multiply the team through design reviews, coaching, and mentorship.
This is a full-time, fully remote position. We do expect the successful candidate to come to the Oakland, CA office from time to time.
Technologies You'll Use
Python, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Lead the design and delivery of complex, team-level projects across the Metadata services, coordinating development across multiple engineers
Independently design and develop the architecture of new subsystems, and own team-level subsystems end to end
Use AI tooling and agents — across development and SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Review and approve technical designs, ensuring they meet a high quality bar, and identify design deficiencies before they ship
Drive technical initiatives across the team's responsibility areas — discovery API, catalog, lineage, and run history
Set and uphold design, architecture, and coding best practices, and hold teammates accountable for code quality
Coach and mentor engineers, demonstrably improving the quality of code across the team
Write technical specs, document common components, and keep the team accountable for necessary project documentation
Fix and optimize critical parts of the codebase, drive incident follow-through, and advance the reliability and performance of the services you own
Participate periodically in the on-call rotation
Skills We're Looking For
8+ years of software engineering experience with a track record of leading complex, team-scope technical work to completion
Deep expertise designing and owning subsystems in distributed, cloud-based systems
Demonstrated ability to set technical direction for a team and drive multi-engineer initiatives across an area of ownership
Excellent design and architecture judgment; identifies design flaws in existing systems and proposes sound solutions with clear trade-offs
Writes exemplary, well-tested code that serves as a model for others, and reliably estimates and delivers sprint to sprint
Strong track record of raising quality through code review, coaching peers, and enforcing accepted engineering practices
Experience partnering with QE on test strategy and owning operational health — incidents, post-mortems, reliability, and performance
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and managing dev infrastructure
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to author, review, and synthesize SDLC artifacts — and able to model those practices for a team
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience architecting metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$196,033
—
$245,041.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As an AV Operations Specialist, you'll be accountable for how the AV spaces perform, how support requests get resolved, and how events land in the space you're responsible for. This role will help own all areas within the AV landscape. In a given week you might execute a preventative maintenance sweep across a floor of conference rooms, work the support queue and drive a recurring failure to root cause, and then run technical coverage for an all-hands or an executive presentation that evening.
You'll be the regional presence our AV Engineering and Production teams build on — the person who catches problems before users report them, and who turns what you learn on the ground into standards the rest of the team can run from. Your work directly enables the collaboration and transparency that advance our AI safety mission.
Responsibilities
Site Ownership & Room Health
Serve as the AV owner for your office — accountable for the health, readiness, and performance of every room and event space in the building
Execute preventative maintenance programs and recurring room sweeps on a defined cadence, not only in response to tickets
Maintain accurate inventory of room systems, peripherals, wireless microphones, cameras, and portable production gear, including spares strategy and replacement cycles
Coordinate AV scope for office moves, room reconfigurations, and new-space readiness in partnership with Workplace and AV Engineering
Know your estate: maintain the room documentation, as-builts, and site-specific gotchas that make your office supportable by anyone on the team
Support Operations
Help own the AV support queue — triage, prioritization, resolution, and escalation with clear diagnostic context
Participate in the regional AV on-run rotation (West, East, or EMEA), covering AV issues during local business hours alongside the daily room-check discipline
Systematically isolate faults to a point in the signal chain rather than reaching for reboots and cable swaps
Drive recurring issues to root cause and surface them to AV Engineering as candidates for platform-level or design-level fixes
Contribute to runbooks, standard operating procedures, and knowledge base documentation that other technicians follow
Event Support & Production
Provide technical coverage for live and hybrid events in your office — from small executive presentations and team meetings through to all-hands and company-wide broadcasts
Operate event production systems including audio consoles, video switchers, camera systems, playback, and streaming encoders
Run pre-event readiness: walkthroughs, rehearsals, source checks, gear staging, and failover planning
Handle scoping conversations with requesters — translating what a stakeholder wants the event to feel like into an equipment and staffing plan that fits the team's SLA
Turn novel one-off events into repeatable standards — a template, runbook, or gear list that makes the next one easier for the whole team
Vendor Direction & Cross-functional Partnership
Direct AV integrators, contractors, and event labor on site, holding them to defined scope, SLAs, and quality standards
Partner with Workplace, Events, and IT on lead times, expectations, and readiness
Act as the regional feedback loop to AV Engineering — what's failing, what's missing, and what the standard should be
Communicate status, risk, and resolution to non-technical stakeholders in clear, calm, jargon-free language
You May Be a Good Fit If You:
Have 8+ years of hands-on experience in AV operations, workplace technology, or technical event support
Have owned a standing estate — the same rooms, the same stakeholders, week over week — and were accountable for how those spaces performed over time
Bring working fluency across room systems, event audio, video, camera, and streaming, with enough depth to diagnose problems rather than only report them
Are comfortable being the only AV person in the building, and can prioritize independently across maintenance, support, and events
Bring structure to ambiguity — checklists, intake processes, maintenance cadences, and documentation
Are energized rather than drained by being the front-facing technical partner to executives, event producers, and everyone else who walks up to you in a hallway
Take ownership end-to-end, from noticing a recurring failure to getting it permanently fixed
Thrive in a fast-moving environment where standards are being written rather than inherited
Strong Candidates May Also Have Experience With:
Q-SYS DSP platforms — comfortable navigating and reasoning about existing audio/video routing and control designs
Logitech CollabOS and Sync, Google Meet hardware, Zoom Rooms, and enterprise room system administration
Preventative maintenance and room-sweep programs across a distributed room fleet
Broadcast video switchers such as Blackmagic ATEM, Ross Carbonite, or NewTek TriCaster
Digital audio mixing consoles such as Yamaha DM7 or CL/QL series, and Shure wireless systems
PTZ camera systems and multi-camera workflows
Ticketing and workflow systems such as Jira, and participation in an on-run rotation
Coordinating AV contractors, integrators, and labor for site support and event coverage
CTS certification or equivalent demonstrated capability
Role Specific Location Policy:
This role will be based in our New York office
This role is expected to be in office 5 days per week
Occasional evening and early-morning coverage is expected around major events
4-6 weeks of travel annually may be expected for this role for distributed support, office buildout support, and event coverage as needed
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a skilled and motivated Lead Product Deployment Engineer to lead the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves onsite visits to customer facilities, data collection, lab-based simulations, leading the planning and execution demos, managing deployment projects, acceptance testing and leading solution integration. This position requires commitment to maintaining the highest standards, operational leadership, technical expertise, problem-solving skills, and a customer-centric approach.
WHAT YOU'LL DO
- Lead the deployment and implementation of humanoid robot solutions at customer locations.
- Plan, organise, and supervise on-site Proof of Concept (PoC) and Pilot projects, both short and long-term.
- Integrate technical development activities into the overall deployment project, working closely with technical leaders to manage delivery risks.
- Supervise visits to customer facilities to gather data, assess requirements, and ensure successful integration of robotic systems.
- Supervise the construction and use of test environments in our lab for reliability and performance testing. Define lab test and site acceptance testing strategies.
- Lead and supervise product demonstrations in the lab for customers, investors, and internal stakeholders.
- Represent the company at expos and industry events, delivering live product demos.
- Manage and coordinate the testing of different product releases, ensuring timely delivery to customer sites.
- Oversee solution integration in customer facilities, ensuring seamless operation.
- Prioritise product data and customer feedback; coordinate implementation of improvements to product performance and deployment efficiency.
- Prioritise, plan and supervise minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
- Collaborate with engineering, product development, and customer support teams to lead optimisations to deployment strategies.
- Support key go to market activities working closely alongside our Business Development teams, including customer use case analysis and solution development.
WHAT WE'RE LOOKING FOR
- Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
- Experience with leading projects in robotic solutions, automation systems, or related technologies.
- Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
- Experience managing concept/pilot projects and deployment processes.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
- Excellent organisational and communication skills to coordinate with internal teams and customers.
- Ability to work independently and adapt to dynamic environments.
- Ability to build effective working relationships with customers, including senior stakeholders and operations staff
- Ability to lead and coach others
- Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approx 40% travel.
PREFERRED QUALIFICATIONS
- Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.
- Familiarity with software integration and sensor-based automation.
- Experience with CAD modeling, 3D scanning, or digital twin technology.
- Experience with commissioning or acceptance testing
- Experience with automation business case development.
- Experience working in complex operational environments
- Ability to deliver engaging presentations and live demonstrations to diverse audiences.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $130K–$160K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Temporary Clinical Research Associate, you will provide monitoring and clinical operations support across WHOOP’s portfolio of clinical research studies. You will support assigned studies at various stages of the clinical lifecycle, including startup, active study conduct, monitoring, and closeout.
You will conduct monitoring activities, review study documentation, support Trial Master File quality, track study issues, and help ensure that studies are conducted in accordance with approved protocols, Good Clinical Practice, applicable regulations, and WHOOP procedures.
This role requires a detail-oriented and collaborative CRA who can independently manage assigned monitoring activities, communicate effectively with research sites and internal teams, and escalate risks or compliance concerns appropriately. Depending on study timelines and business needs, you may support one or more studies during the contract period.
This is a 6 month, temporary position with an hourly pay rate of $45/hr.
RESPONSIBILITIES:
- Conduct remote and onsite monitoring activities for assigned studies, including Site Initiation Visits, Interim Monitoring Visits, Closeout Visits, and other study-specific visits.
- Perform monitoring activities in accordance with approved protocols, monitoring plans, Good Clinical Practice, applicable regulations, and WHOOP procedures.
- Review informed consent documentation, participant eligibility, source documentation, case report forms, protocol adherence, safety documentation, and study data for accuracy and completeness.
- Prepare accurate and timely monitoring visit reports, follow-up communications, action-item trackers, and study status updates.
- Identify, document, track, and escalate protocol deviations, data quality concerns, safety issues, compliance risks, and operational challenges.
- Support site readiness activities, including review of essential documents, training completion, systems access, and operational preparedness.
- Assist with site and study team training on protocols, study procedures, documentation requirements, and clinical systems.
- Create and maintain assigned study logs, trackers, monitoring templates, and clinical operations documentation.
- Collaborate with Clinical Operations, Clinical Science, Clinical Research Coordinators, Data Management, Regulatory, Quality, investigators, research sites, and external vendors.
- Support study closeout activities, including document reconciliation, action-item resolution, final monitoring activities, and Trial Master File completion.
QUALIFICATIONS
- Bachelor’s degree in life sciences, nursing, public health, clinical research, or a related field, or equivalent relevant experience.
- 3+ years of experience in clinical research, including at least 1 year performing clinical monitoring or CRA responsibilities.
- Strong attention to detail and the ability to identify and clearly document study risks, compliance concerns, and data quality issues.
- Strong written communication skills, including the ability to prepare clear monitoring reports and site follow-up correspondence.
DESIRED:
- Experience supporting medical-device, digital-health, wearable-technology, or remote-monitoring studies.
- Familiarity with ISO 14155 or clinical research involving medical devices.
- Experience working in a sponsor, CRO, or research-site environment.
- Experience supporting studies related to cardiovascular health, women’s health, sleep, metabolic health, or digital biomarkers.
Location: Hong Kong; Singapore; US / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
CertiK has spent years building security, risk, monitoring, and blockchain expertise across thousands of digital asset companies and institutional customers. As digital assets increasingly become part of mainstream financial infrastructure, security, financial crime risk, and regulatory compliance are converging. We believe there is an opportunity to build a new generation of institutional digital asset risk and compliance products at that intersection. This role will have significant influence over what that product becomes. We are looking for someone who wants to build it.
About the Role
CertiK is building the next generation of risk and compliance products for financial institutions and digital asset businesses. We are looking for a product leader to own this product area from customer discovery and product strategy through delivery, go to market, adoption, and expansion. This is not an internal compliance role. You are here to build the products that compliance, AML, financial crime, and risk teams use. You will work directly with financial institutions, exchanges, VASPs, fintechs, and other digital asset businesses to understand how their compliance teams operate, identify the problems that matter most, and turn those problems into scalable products. The product space may include areas such as blockchain and entity risk, transaction and wallet monitoring, sanctions and KYT, risk scoring, investigation and case management workflows, continuous monitoring, and compliance evidence and reporting. A core part of your job will be deciding which problems CertiK should solve first and which ones we should not. You will work closely with Product, Engineering, Data, Compliance, Business Development, and company leadership to build this product line.
Responsibilities
Own the product vision, strategy, and roadmap for CertiK's AML and digital asset compliance products.
Spend significant time with customers and prospective customers, including CCOs, MLROs, AML teams, investigators, and risk leaders, to deeply understand their workflows and unmet needs.
Identify repeatable market problems behind individual customer requests and determine which problems should become scalable products.
Translate customer and market insights into product concepts, prototypes, requirements, and clear engineering priorities.
Drive products from discovery through design, development, launch, adoption, and iteration.
Define the key workflows, risk models, decision systems, and user experiences required by institutional compliance teams.
Work closely with Engineering and Data teams to make appropriate product and technical trade offs.
Partner with Business Development and customer facing teams during strategic sales cycles, including discovery, product demonstrations, pilots, and design partnerships.
Work with Compliance and regulatory experts to translate evolving AML, sanctions, and digital asset requirements into scalable product capabilities.
Measure success through customer adoption, product usage, enterprise wins, expansion, and other measurable business outcomes.
Requirements
Significant product management experience building B2B software in fintech, regtech, financial services, risk, compliance, or digital assets.
A track record of owning meaningful products or product areas from discovery through launch and adoption.
Deep understanding of AML, financial crime, transaction monitoring, sanctions, KYC/KYB, investigations, or related compliance workflows.
Experience building or working closely with products such as transaction monitoring, blockchain analytics, wallet screening, risk engines, case management, investigation platforms, or compliance workflow systems.
Strong customer discovery skills. You can speak credibly with senior compliance leaders and frontline analysts, understand both what they say and what they actually need, and translate those insights into product decisions.
Strong product judgment. You know the difference between a one off customer request and a repeatable market need, and you are comfortable making hard prioritization decisions.
Commercial instincts. You understand that a successful enterprise product must not only work, customers must adopt it, pay for it, and expand their usage.
Ability to operate in an ambiguous, early stage product environment and personally drive work forward rather than simply coordinate across teams.
Bonus Points
Experience building AML or compliance products at a blockchain analytics, fintech, regtech, exchange, bank, or financial infrastructure company.
Experience with blockchain analytics, KYT, wallet screening, on chain investigations, or digital asset risk.
Previous experience as an AML practitioner, compliance officer, MLRO, investigator, or financial crime professional.
Experience working with regulated financial institutions and understanding how compliance products are evaluated, procured, implemented, and operated.
Experience with regulatory examinations, VASP licensing, or financial crime remediation.
CAMS or another relevant professional qualification.
Relationships with compliance and risk leaders across banks, fintechs, exchanges, VASPs, regulators, or law enforcement.
The expected annual base salary range for this position in the United States is $150,000 to $220,000. Compensation for candidates outside the United States will be determined based on location, experience, and qualifications.
#blockchain
#startups
#hiring
CertiK accepts applications for this position on an ongoing basis.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: India
Workplace: Remote
The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, and is planned to report to our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases).
Note: This person can be remote in India, but must be open to regional travel as required for onsite customer visits.
A TAM Architect will be successful in the role if they provide the following aptitude and approach:
- Highly technical with a focus on providing useful solutions to our users, customers, and prospects
- Great communicator with team members and customers
- Consulting, support, and project management skills and background
- 50% of the work will be case-initiated consultative support of strategic users/customers/prospects
- 50% of the work will be TAM functions (project guidance, onboarding coordination, escalations, communications, documentation, roadmap, meeting leadership)
- Some onsite regional travel will be required, estimated currently at up to 35% of the time
WHAT YOU WILL DO:
- Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs
- Provide architectural, technical, and migration guidance and assistance
- Lead projects, escalations, and meetings to enable ongoing user/customer success
- Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team
- Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Assist with hiring and mentoring new team members
- Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs
WHAT YOU BRING ALONG:
- 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles
- 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS")
- Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
- Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
- Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2).
- Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, and legal teams to ensure our products reach customers to support Anthropic's rapid growth while maintaining the financial discipline and risk management practices essential for a frontier AI company. You'll have the opportunity to build scalable processes from the ground up and directly impact some of our most strategic customer relationships.
Responsibilities
Financial Analysis
: Conduct growth and margin analysis, discount impact assessment, and deal profitability modeling to support data-driven decision making
Deal Structure Optimization
: Collaborate with sales teams to structure deals that meet customer needs while protecting Anthropic's financial and strategic interests
Deal Review and Approval Management
: Review and analyze enterprise deals exceeding standard parameters, focusing on pricing structures, contract terms, and financial implications
Cross-Functional Coordination
: Serve as the primary liaison between sales, finance, legal, and compliance teams throughout the deal lifecycle, ensuring smooth coordination and timely approvals
Risk Assessment
: Evaluate potential risks in non-standard deal terms and escalate appropriately to senior stakeholders
Policy Implementation
: Help develop and maintain deal approval policies, pricing guidelines, and exception handling procedures aligned with company objectives
Process Development
: Create and refine approval workflows, escalation procedures, and standardized templates that enable efficient processing of complex deals while maintaining appropriate controls
Documentation and Reporting
: Maintain comprehensive deal documentation and provide regular reporting on deal strategy metrics, trends, and performance
You may be a good fit if you
Have 7+ years of experience in deal strategy, deal desk, finance, sales strategy and operations, or related analytical roles, preferably in a high-growth technology environment
Possess hands-on experience building sophisticated financial models, conducting pricing optimization, and structuring complex deals
Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
Are detail-oriented with strong process improvement instincts and the ability to design scalable workflows
Have experience with CRM systems, CPQ tools, and contract management platforms
Can work effectively in fast-paced, ambiguous environments while maintaining accuracy and attention to detail
Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership
Strong candidates may also have
Experience at a SaaS, cloud, or AI/ML company with complex enterprise sales cycles
Background in consulting, investment banking, or other roles requiring deep analytical and strategic thinking
Experience with deal desk operations at companies with subscription and consumption-based business models
Knowledge of enterprise software contract terms and industry-standard commercial practices
Understanding of AI business models and the unique commercial considerations
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking by region and channel, sequencing, and team initiatives
- Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
- Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
- Coordinate cross-functional initiatives that span Product, Eng, Design, Legal, Sales, and Ops teams—driving alignment, timelines, and accountability
- Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
- Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
- Build our outbound operations playbook in partnership with Legal and continuously improve it so we can scale with quality and intention
WHAT YOU’LL BRING
- 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
- Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
- Experience partnering closely with Legal, Product, and Engineering, including third-party vendors
- Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
- Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
EVEN BETTER…
- Experience with outbound communications compliance — TCPA, do-not-call, SMS sender registration, or similar calling/messaging regulations in the US or internationally
- Experience at an early-stage startup or scaling product org
- Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
- Background in product management, engineering, or consulting/strategy with deep operational exposure
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives
- Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
- Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
- Coordinate cross-functional initiatives that span Product, Eng, Design, Brand, Sales, and Ops teams—driving alignment, timelines, and accountability
- Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
- Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
- Build our internationalization operations playbook and continuously improve it so we can scale with quality and intention
WHAT YOU’LL BRING
- 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
- Proven track record building and scaling operational processes from scratch
- Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
- Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels
- Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
- Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
EVEN BETTER…
- Experience at an early-stage startup or scaling product org
- Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
- Background in product management, engineering, or consulting/strategy with deep operational exposure
- Experience with vendor management and localization expansion efforts
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Workplace: Hybrid
OUR PURPOSE
At Melio, we’re here to supercharge small businesses. By making business payments more efficient every day, connecting them with powerful technology, and empowering a community behind them, their potential is limitless. We don't just solve issues; we consider ourselves Brand Builders who help small businesses thrive by maximizing the value they get from Melio.
HOW YOU’LL MAKE AN IMPACT
We are seeking a high-performing, analytical, and strategic CX Workforce Management (WFM) Manager to lead and elevate our global Customer Experience workforce strategy. In this critical leadership role, you will be responsible for end-to-end WFM functions; including long-term capacity planning, multi-channel volume forecasting, scheduling optimization, real-time management, and operational analytics across internal global teams.
The ideal candidate thrives in a fast-paced, data-driven environment, possessing deep expertise in omni-channel contact center metrics, modern WFM platforms, and predictive modeling. You will act as a strategic business partner to Operations, Finance, and People teams, ensuring we balance exceptional customer experience (SLAs/CSAT) with operational efficiency and agent well-being.
WHAT YOU’LL DO
Strategic Forecasting & Capacity Planning
- Develop, maintain, and refine multi-channel forecasting models (voice, email, chat, messaging, and AI/bot handoffs) using historical data, product roadmaps, marketing campaigns, and seasonal trends.
- Build 12-to-18-month rolling long-term capacity models to guide hiring strategy, onboarding timelines, shrinkage allocations, and budget planning in partnership with Finance and Talent Acquisition.
- Conduct scenario modeling and risk analysis to evaluate business changes, product launches, or operational pivots.
Scheduling & Real-Time Execution
- Oversee the creation and optimization of agent schedules, ensuring optimal coverage against interval-level demand while honoring staff preferences, local labor laws, and shift flexibility.
- Lead Real-Time Analysts to manage intra-day performance, shrinkage, adherence, and queue dynamics, implementing dynamic tactical adjustments to safeguard SLAs.
- Establish robust processes for PTO management, training allocation, dynamic offline time, and overtime deployment.
Analytics, Insights & Continuous Improvement
- Design and deliver executive-level WFM dashboards tracking KPI variances (Forecast vs. Actuals, Occupancy,Adherence, Cost per Contact, SLA attainment).
- Leverage advanced analytics to identify operational bottlenecks, handle time anomalies, and automation opportunities, translating data into actionable operational recommendations.
- Own the selection, optimization, and continuous improvement of enterprise WFM technology platforms and integrations.
People Management & Team Leadership
- Directly manage, mentor, and develop a high-performing team of WFM Analysts, Data Analyst, and Real-Time Coordinators.
- Establish clear team KPIs, operational standards, and career development pathways within the Workforce Management function.
- Conduct regular 1:1s, performance evaluations, and skill-building sessions in forecasting methods, statistical analysis, and WFM tools.
- Foster a collaborative, growth-oriented culture that balances operational efficiency with employee engagement and well-being.
SUCCESS LOOKS LIKE
- Success in this role means transforming our workforce management into a competitive advantage by delivering high forecasting accuracy (±5% target variance) across all customer channels while optimizing agent occupancy and labor spend.
- Seamlessly unify internal and outsourced BPO operations through rigorous SLA governance, dynamic capacity models, and automated scheduling workflows.
- Ultimately, you will elevate the function by cultivating a high-performing WFM team, maintaining optimal service levels, and directly impacting both customer satisfaction (CSAT) and operational profitability.
WHAT YOU’LL BRING WITH YOU
Critical competencies
Experience
- Data-Driven Decision Making: Converts complex datasets into intuitive operational strategies.
- People Empowerment: Mentors and elevates WFM team members to build analytical capability and leadership.
- Cross-Functional Influence: Translates WFM technicalities into clear business impacts for FP&A and Executive leadership.
- Agility & Resilience: Thrives in high-growth, changing environments with rapidly shifting volume dynamics.
- 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment, with at least 3+ years in a senior manager or leadership role directly managing WFM teams.
- Advanced hands-on proficiency with enterprise WFM platforms (e.g., Nice CXone, Verint, Assembled) and CRM/CCaaS tools (Zendesk, Salesforce, Talkdesk).
- Bachelor’s degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred.
- Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you will own a portfolio of strategic and large customers and prospects in Poland, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker.
This role will need to be based remotely in UK, Ireland, Netherlands, France, Spain or Germany but selling to accounts in Poland.
What you’ll do
Own a portfolio of strategic and enterprise accounts, driving both net-new customer acquisition and expansion within existing customers.
Lead complex sales cycles from prospecting and qualification through negotiation and close, using a consultative approach grounded in customer business needs.
Develop and execute structured account plans that map customer priorities to GitLab’s DevSecOps and AI-powered platform capabilities.
Collaborate closely with pre-sales, customer success, support, and strategic channel partners to ensure successful evaluations, rollouts, and long-term adoption of GitLab.
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal stakeholders.
Generate and nurture qualified pipeline through targeted outreach, joint activities with channel partners, and effective use of existing relationships.
Prepare and maintain accurate activity, pipeline, and forecast reports, and contribute to win/loss analysis to continuously improve sales execution.
Partner with Marketing to shape and execute account-based and regional campaigns that support pipeline generation and expansion in your territory.
What you’ll bring
Experience owning and growing large, complex accounts, including both new business development and expansion within existing customers.
Background selling into strategic or enterprise organizations, ideally within software, developer tools, or related technology environments.
Ability to run a consultative sales process, from prospecting and discovery through proposal, negotiation, and closing.
Demonstrated skill in account planning, forecast management, and coordinating cross-functional resources across pre-sales, post-sales, and support.
Effective communicator who can translate customer needs into clear feedback for product, marketing, and technical teams.
Comfortable discussing business value with senior stakeholders and aligning solutions to customer goals and challenges.
Familiarity with Git, software development tools, or application lifecycle management, and ability to learn GitLab’s platform.
Alignment with GitLab’s values and openness to bringing transferable experience from different industries or backgrounds.
About the team
You’ll join a regional Strategic Sales team that focuses on our largest and most complex customers in Central Europe. We own a defined list of strategic prospect and existing accounts and collaborate closely with Solutions Architects, Customer Success, Support, and Channel partners to drive both new customer acquisition and expansion of GitLab’s footprint. Our Strategic Sales team spend a lot of time collaborating and meeting with customers, so travel will be expected. We are focused on helping enterprise customers adopt the GitLab DevSecOps platform at scale, navigating complex buying centers, and shaping long-term partnerships that support customers’ business and technology goals.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Position Summary: The Medical Science Liaison (MSL) reports to the Sr. Director, National Field Medical Affairs and is responsible for fostering strong relationships with key opinion leaders (KOLs) and supporting the scientific and clinical strategy of Orca Bio's next generation allogeneic cell therapies. The ideal candidate will have deep expertise in hematopoietic stem cell transplantation (HSCT), cellular therapy, and the evolving cell therapy landscape, including clinical, operational, regulatory, and market access considerations. The MSL will serve as a trusted scientific partner between Orca Bio and external healthcare providers (HCPs), establishing strong professional collaborations with investigators and other HCPs within the designated territory (Southern California, Arizona, New Mexico, or Colorado). The MSL will also be an active leader and contributor on projects supporting Medical Affairs Strategic Objectives.
Responsibilities:
— Serve as a subject matter expert in stem cell transplantation, cell therapy, and cellular immunotherapy, providing scientific insights on treatment paradigms, clinical operations, patient access, and competitive landscape.
— Identify, develop, and maintain deep scientific, peer-to-peer relationships with academic stem cell therapy experts, thought leaders, HCPs, and access stakeholders to answer scientific and product-related questions and ensure safe and appropriate use of Orca Bio products.
— Prepare and maintain a territory management plan shared with Medical Leadership and internal stakeholders.
— Engage with Orca field team members to provide medical support for onboarding activities related to treatment center authorization, adverse event reporting, handling out-of-spec products, and partner with Market Access colleagues to provide medical education and support to local payers.
— Maintain a deep and current understanding of hematologic malignancies, stem cell transplantation, cell therapy, cellular immunotherapy, and competitive developments to facilitate high-level scientific exchange.
— Assess transplant and cell therapy landscape through engagement with KOLs, investigators, and academic centers to identify scientific trends, evidence gaps, and research opportunities relevant to Orca Bio's therapies.
— Serve as primary liaison for Orca Bio's Investigator-Sponsored Trial (IST) program, supporting research concept development, proposal and protocol development, governance communication, and scientific oversight throughout study phases.
— Gather and communicate actionable scientific insights and stakeholder feedback to leadership and cross-functional partners to inform medical strategy, evidence generation, and lifecycle planning.
— Provide scientific and clinical expertise to support internal and external stakeholders through advisory boards, clinical investigator meetings, educational meetings, professional organizations, advocacy groups, GPOs, and speaker bureaus.
— Support clinical trial activities to enhance patient recruitment, enrollment, and discussions on safe and effective use of investigational products, ensuring adherence to Good Clinical Practice (GCP) and regulatory standards.
— Lead collection, analysis, synthesis, and dissemination of scientific information from congresses and scientific exchanges, translating data and feedback into actionable recommendations.
— Coordinate efforts of other MSLs for congress coverage when assigned.
— Provide medical and scientific support for health outcomes, real-world evidence, and payer/provider engagement strategies.
— Initiate and autonomously execute projects aligned with Orca Bio’s scientific, clinical, and business operations, partnering with research, clinical development, commercial, market access, regulatory, and quality functions.
— Provide education and training to commercial marketing and sales teams on therapies and disease states.
Required Qualifications:
— Advanced clinical degree in life-science or basic-science discipline (MD, DO, PharmD, NP, PA, DNP, M.Sc, or Ph.D.) and industry experience as an MSL.
— Significant clinical and/or industry experience in malignant hematology, HSCT, cellular therapy, CAR-T, immune effector cell therapies, or other advanced therapy modalities.
— Strong understanding of cell therapy ecosystem including transplant center operations, apheresis and cell processing workflows, treatment center authorization, patient referral pathways, and competitive cell therapy products.
— Strong understanding of clinical development, regulatory requirements, and commercial strategies; HEOR data experience is a plus.
— Excellent interpersonal and communication skills to engage and influence diverse stakeholders.
— Ability to interpret and present complex scientific data to diverse audiences.
— Strong strategic thinking, problem-solving skills, and solution-oriented mindset.
— Ability to collaborate with cross-functional colleagues to serve internal and external stakeholder needs.
— Ability to work independently and manage multiple priorities in a fast-paced, dynamic environment.
Preferred Experience:
— 5+ years of industry experience as an MSL.
— Experience with field medical launch planning, execution, and post-launch support.
— Direct experience supporting cell therapy, stem cell transplantation, CAR-T, or other advanced therapeutic platforms.
— Experience working in a small biotech company or start-up environment.
Compensation and Benefits:
— Annual salary range $195,000 - $245,000 based on experience, education, location, and other factors.
— Eligibility for pre-IPO equity and annual bonus.
— Competitive medical, dental, and vision benefits.
— PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits.
— Other perks include subsidized daily lunches and snacks at on-site locations.
Location: Kyiv, Ukraine
Join our global team as a Regulatory Affairs Specialist in Ukraine.
Regulatory Affairs Specialist
is responsible for assigned projects and related tasks, applications and dossiers submissions, communication with clients and national authorities.
Position is in
Ukraine, Kyiv.
All CV's must be submitted in English language for an assessment.
Responsibilities:
Prepare and maintain regulatory submissions, registrations, renewals, variations for medicinal products and medical devices, and notifications for food supplements
Ensure compliance of products, labeling, packaging, and promotional materials with Ukrainian regulations
Monitor regulatory changes and assess their impact on the product portfolio
Liaise with regulatory authorities and external partners
Support product launches, lifecycle management activities, and compliance initiatives
Support pharmacovigilance activities, including the submission of safety-related documentation to regulatory authorities.
Coordinate implementation of safety-related labeling updates and variations
Collaborate with local and global PV teams on safety communications, regulatory commitments, and inspection readiness
Maintain regulatory documentation and databases
Vendors management
Participate in audits
Requirements
University degree in Pharmacy, Life Science, Medicine, or a related field
Fluent English, and Ukrainian languages
4-5 years experience in Regulatory Affairs with medicinal products, medical devices and food supplements
Excellent knowledge in the field of registration of medicinal products, medical devices and food supplements according to national rules
Time management skills
Ability to solve problems and make decisions
Benefits
Professional growth and career opportunities
International team and environment
Bonus based on annual performance
Personal accident and business trip insurance
Additional health insurance
Remote/home based
Rewarding referral policy
Team building, global meetings
Location: Amman, Jordan
We are looking to hire a Business Development Manager (BDM) with 5-10 years’ experience in sales of banking and payment solutions. The BDM must have worked with all renowned banks in Jordan and will be responsible for the sales cycle from cold calls to signing contracts to recurring maintenance. BDM will perform market analysis and will develop the relationships with the management and senior staff in the banking and Financial Service Industry.
Responsibilities
Achieve and enhance sales targets established by ProgressSoft.
Prepare and execute a sales plan for Jordan's market which meets ProgressSoft’s 2022-2026 Strategy and Business plan.
Manage the whole sales cycle, coordinating with Product Owners, Project Managers and Technical Team Leaders.
Work with related ProgressSoft team to ensure proper engagement with customers and understanding their requirements.
Cooperate with the Bidding Team to deliver documents and proposals which detail the Business Requirement and ProgressSoft competence.
Negotiate proposals and contracts of solutions and recurring maintenance.
Excessive use of ProgressSoft’s CRM to build and update client profiles.
Analyze and prepare comparison sheets between ProgressSoft and competitive products.
Identify new markets and opportunities.
Develop strong distribution channels with renowned global, regional and local firms.
Requirements
Proven track record of sales in Jordan, In the banking and financial sector.
Ability to deal with all levels of staff within an organization.
Strong negotiation skills with decision makers.
Excellent command of English language.
Very good communication, presentation and interpersonal skills.
Very good understanding of banking and payments systems.
Organized, focused, ambitious and independent.
Location: Dubai, United Arab Emirates
We are looking for an experienced
Cost Control Engineer
to join our construction team in Dubai. The ideal candidate will have strong experience in
construction project cost control
, with hands-on responsibility for monitoring project budgets, expenditures, commitments, variations, forecasting, and overall cost performance.
Construction company experience is mandatory.
Candidates whose experience is limited to general accounting, finance, or non-construction cost control will not be considered.
Hence, The ideal candidate will be someone who has worked directly within a
construction project environment
and understands how engineering, procurement, subcontracting, site progress, variations, and project expenditure affect overall project costs.
Candidates with purely accounting or finance backgrounds without hands-on construction cost-control experience will not be considered.
Key Responsibilities
Monitor and control project costs from project commencement through completion.
Prepare and maintain project budgets, cost plans, forecasts, and cost reports.
Track actual project expenditure against approved budgets and identify variances.
Monitor commitments, purchase orders, subcontractor costs, material costs, and site expenditures.
Maintain project cost codes and ensure accurate allocation of project costs.
Prepare monthly cost-control reports and provide analysis to project management.
Monitor project progress against budget and forecast the expected final cost.
Prepare and maintain
Estimate at Completion (EAC)
and cost-to-complete forecasts.
Identify potential cost overruns and provide recommendations for corrective action.
Monitor and assess the financial impact of project variations, claims, and change orders.
Coordinate with Project Managers, Quantity Surveyors, Procurement, Finance, and Site Engineers regarding project costs.
Review subcontractor and supplier commitments and ensure they are accurately reflected in project cost reports.
Monitor accruals, invoices, commitments, and actual costs.
Assist in project cash-flow forecasting and expenditure planning.
Analyze cost trends and provide management with accurate financial information for decision-making.
Ensure proper documentation and reporting of project costs in accordance with company procedures.
Support project teams in maintaining cost efficiency and minimizing unnecessary expenditure.
Requirements
Bachelor's degree in
Civil Engineering, Quantity Surveying, Construction Management, or a related engineering/construction discipline
.
Proven experience as a
Cost Control Engineer / Project Cost Control Engineer
within the construction industry.
Mandatory: Previous experience working directly for a construction company.
Strong understanding of construction project cost control and project financial management.
Hands-on experience with project budgets, cost forecasting, commitments, variations, and cost reporting.
Experience with
EAC, ETC, actual vs. budget analysis, accruals, and cost-to-complete forecasting
.
Strong knowledge of construction project expenditures, subcontractor costs, procurement, and material costs.
Ability to analyze cost variances and identify potential project cost overruns.
Strong MS Excel skills and experience with relevant ERP/project management/cost-control software.
Good understanding of construction contracts, BOQs, variations, subcontractor agreements, and project documentation.
Strong analytical, numerical, and reporting skills.
Excellent coordination and communication skills.
Ability to work closely with project and site teams.
Must be willing to work on-site in Dubai.
UAE construction experience is highly preferred.
Benefits
What We Offer
Opportunity to work with an established construction team.
Competitive salary based on experience and qualifications.
Employment visa and medical insurance.
Career growth and professional development opportunities.
About Truv: Truv is building the infrastructure layer that powers consumer-permissioned income, employment, identity, and asset verification. They help lenders, fintechs, and financial institutions make faster, more accurate decisions while delivering a seamless consumer experience. As they continue to expand their data network and verification capabilities, they are looking for a Lead Product Manager to own and scale their Data Sources platform—the foundation that powers document ingestion, fraud detection, bank connectivity, and data reliability across Truv products.
What you’ll do:
— Own the execution of the roadmap and execution for the systems that collect, process, and validate consumer financial data.
— Work at the intersection of data infrastructure, machine learning, fraud prevention, and financial data aggregation.
— Build scalable capabilities that improve data coverage, quality, reliability, and trust across Truv's platform.
— Collaborate closely with Engineering, Data Science, Fraud, Operations, Customer Success, and GTM teams to deliver products that impact conversion, customer satisfaction, and operational efficiency.
Who you are:
— Experienced product manager with a track record of delivering data-intensive, scalable platform features.
— Strong collaboration skills across cross-functional teams including Engineering, Data Science, Fraud, Operations, Customer Success, and GTM.
— Deep understanding of data ingestion, processing, validation, quality, and reliability.
— Ability to translate complex data requirements into clear roadmaps and measurable outcomes.
Requirements:
— Proven experience as a product manager for data platforms or data sources with ownership of end-to-end delivery.
— Experience coordinating with data engineering, ML, and fraud risk teams.
— Strong problem-solving skills and data-driven decision making.
— Ability to define success metrics and track progress against them.
— Excellent communication and stakeholder management.
Qualifications:
— Bachelor’s degree in a relevant field; MBA or advanced degree a plus.
— 5+ years of product management experience in data-intensive environments.
— Experience with data ingestion, data quality frameworks, data lineage, and data reliability concepts.
Tech stack:
— Experience with data pipelines, data storage, APIs, and cloud-based data tooling.
— Familiarity with data orchestration, metadata management, and fraud/inventory systems is a plus.
Benefits & perks:
— Competitive compensation, equity, health benefits, and opportunities for professional growth.
— Collaborative, fast-paced environment with a strong focus on impact and product excellence.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with both the Claude API and Claude for Work
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Please note this role requires 3 days in office per week.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Oakland, California, United States
New York City, NY; Execute preventative maintenance programs and recurring room sweeps on a defined cadence, not only in response to tickets
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