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Location: EMEA; Portugal; Spain; Poland ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. 👩‍💻 The Role   Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region. Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members. Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way. Key Responsibilities You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless. - Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes; - Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process. - Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics; - Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations; - Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners; - Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency; - Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date; - Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning. Core Requirements - 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration. - Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows. - Experience supporting employees or customers across multiple countries, regions or employment jurisdictions. - Exposure to employment practices within EMEA is strongly preferred. - Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times. - Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information. - An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions. - Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question. - Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently. - Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions. - Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information. - Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team. - Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities. - AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence. You’ll also need - A reliable home internet connection, or the ability to obtain one. - Fluent English language skills. - The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Tel Aviv, Israel About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We're looking for a Senior Customer AI Engineer who will join our Token Factory team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure. This role sits at the intersection of engineering, delivery, and customer success – ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive stable, performant, and cost-efficient deployments . This role is NOT: A sales role (though you will support expansion through value) A pure support role (you won’t just react to tickets) A solution architect role (you won’t design systems from scratch) You’re welcome in our office in Tel Aviv, Israel. Your responsibilities will include: Own the production journey • Lead the transition from PoC to production • Ensure customer workloads are deployed, stable, and scalable • Drive time-to-production and time-to-value Ensure technical success in production • Understand customer architectures and use cases • Monitor and improve: o performance (latency, throughput) o cost efficiency o reliability • Identify and resolve bottlenecks proactively Act as a trusted technical partner • Work directly with customer engineering teams • Provide guidance on best practices and optimisation • Translate technical challenges into actionable solutions Manage risks and incidents • Act as a primary technical contact for production issues • Coordinate with internal teams to resolve incidents • Communicate clearly during high-pressure situations Drive continuous improvement • Identify opportunities to optimise and expand usage • Provide structured feedback to Product and Infrastructure teams • Help shape better solutions based on real customer needs We expect you to have: Technical background Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar) Solid understanding of: - cloud or infrastructure systems - distributed systems or high-load applications - AI/ML workloads (LLMs, inference, etc.) Ability to troubleshoot and reason about system performance Customer-facing experience Experience working directly with technical customers (e.g. engineers, ML teams) Ability to communicate complex topics clearly and effectively Ownership & execution Strong sense of ownership – you drive outcomes, not just tasks Ability to manage multiple customers and priorities Structured, proactive, and solution-oriented mindset It will be an added bonus if you have: Experience with GPU workloads or AI infrastructure Background in solutions engineering, SRE, or technical support in B2B environments Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

As a Competent Technician, you will carry out planned and corrective maintenance activities offshore while supporting fault-finding and troubleshooting across mechanical, electrical, and hydraulic systems.

As the Country Manager, Canada - you will play a pivotal role in managing and expanding our footprint with National Retailers and Independents alike. We are looking for an experienced account manager that has excellent business and execution skills to deliver profitable customer plans and market share growth.

Location: Poland; Czechia; Bulgaria; Croatia; Romania; France About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role Our client is a Big4 Consultancy group that works with leading financial institutions on AI-driven transformation, automation, advanced analytics, and financial crime prevention . Their are building a production-grade AI-assisted KYC / Customer Due Diligence platform for an international insurance environment. We are looking for an experienced IT Solution Architect to own the technical design of the production solution across Azure and Databricks , including runtime architecture, networking, identities, environments, integration patterns, resilience, monitoring, service transition, and operational handover. CONTRACT: B2B or B2C contract COMMITMENT: Full-time, 3-4 months contract with possibility of extension or getting on new projects LOCATIONS: Remote, EU-based candidates START: ASAP PROCESS: Initial qualification followed by client interviews Responsibilities Design the production runtime architecture across Databricks and Azure. Define networking, identity, access, and environment architecture across dev, test, acceptance, and production. Design for availability, SLOs, monitoring, alerting, backup, restore, rollback, and operational resilience . Define safe write-back mechanisms and controls for business-critical integrations. Decide integration patterns together with client architects, including API Management, integration layers, asynchronous APIs, and callbacks . Define the operating model across L1/L2/L3 support, incident, change, and release management . Plan service transition and handover to local IT teams. Ensure the solution can be effectively supported after deployment. Represent the solution at architecture and design boards. Work closely with engineering, platform, security, operations, and country teams. Requirements Strong Azure solution architecture experience, including APIM, Entra ID, Key Vault, private endpoints, Log Analytics, and Application Insights. Strong hands-on architecture experience with Databricks , including Unity Catalog and Model Serving / AI Gateway. Experience with Infrastructure as Code using Terraform . Strong experience with CI/CD in Azure DevOps . Experience designing production systems for high availability, observability, backup, restore, and rollback. Strong understanding of enterprise integration patterns and API architecture. Experience defining ITIL-based operating models and service transition for critical systems. Strong ability to work with architecture boards and senior technical stakeholders. Fluent English and ability to work remotely within the EU.

Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Staff Product Designer to lead design across the Content and Localization teams on our Build pillar. You’ll help shape Source by Webflow https://webflow.com/blog/introducing-source-by-webflow, our new platform where marketing teams and agents build and optimize digital experiences together. Source is where the hard work of web marketing happens: scaling what works, driving impact with every iteration, and keeping brand and content consistent as teams and agents move at speed. You'll own the Agentic CMS experience: a next-generation content layer that enables enterprise teams to manage content and deliver it across every site, channel, and AI agent they operate. This work spans the full content lifecycle, from authoring and governance to localization and publishing. This is a role for someone who thinks in systems, sweats the details, and gets excited about making complex content infrastructure feel simple — so marketers can move fast, agents can operate reliably, and every experience a brand ships stays coherent and on point.   ABOUT THE ROLE: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position. As a Staff Product Designer you’ll … - Own the Agentic CMS experience end-to-end, from early discovery and UX strategy through prototyping, detailed execution, and making sure what we ship is great. Define how enterprise marketing teams author, organize, govern, and publish content across multiple sites and channels — and how that experience holds together as a coherent system, from the visual authoring surface to publishing workflows to localization. - Design for both humans and agents. Build surfaces that work for marketing teams operating at scale and for AI agents querying and composing against structured content, with the right controls, transparency, and trust signals for each. - Think in systems. The CMS touches nearly everything Webflow's enterprise customers do. Hold a coherent experience model across interconnected surfaces while making individual flows feel simple and obvious. - Work upstream. Partner with PMs, engineers, and researchers to shape what gets built. Align on content models, API affordances, and product strategy before pixels get pushed. - Raise the bar — in craft, process, and how you use AI to move faster without sacrificing quality. Present work to cross-functional partners and senior leaders, and bring a point of view on how the CMS connects to the broader Webflow platform. ABOUT YOU: Requirements: - BA/BS degree or equivalent experience - 7+ years of product design experience with a portfolio showing recent, substantive work navigating ambiguous problems within complex products. You know how to make something complex feel obvious to the people using it. Experience with content systems, multi-user workflows, and agentic experiences is especially relevant. - Systems thinking at scale. You've designed for interconnected surfaces where decisions in one place ripple across others, and - Comfort with technical depth. You can engage meaningfully with engineers on API design, data modeling, and content architecture to ensure design and systems decisions are aligned. - Strong interaction and visual design craft, with fluency in AI-assisted workflows — prototyping in code, using AI tools to explore and communicate ideas faster, and comfort working where the line between design and production is increasingly blurry. You’ll thrive as a Staff Product Designer if you: - Can hold a long-horizon systems problem and still ship focused, high-quality work in the near term. - Communicate with precision and can influence product strategy and present tradeoffs to senior stakeholders without losing the room. - Combine strong craft with the humility to test your assumptions early and often. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Remote, Texas, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking to hire a Senior Solutions Architect, Enterprise to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt. You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business. This is a full-time position based in the South Central Region. Technologies You’ll Use AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana, Linux, Windows, Python, Java, Iceberg, dbt Cloud, SQL, data catalogs What You’ll Do Work with Enterprise customers to understand their business, use cases, and requirements across data replication, transformation, and modeling Develop and deliver technical presentations to Enterprise audiences on the full Fivetran + dbt value proposition Ensure the technical win by running a tight proof-of-value process spanning ingestion through transformation Guide customers through dbt Cloud proof-of-concept implementations, including private-cloud deployments for enterprise clients where applicable Work closely with Product and Engineering to align solutions with Enterprise customer needs and inform the dbt Cloud enterprise roadmap Develop and maintain relationships with key Enterprise customers and partners (including Snowflake, AWS, Databricks) Own the technical relationship across the full customer lifecycle — pre-sale evaluation through adoption and expansion Stay current on trends in data movement, transformation, and analytics engineering; be an active participant in the dbt community Skills We’re Looking For 7+ years in data replication, sales engineering, solutions architecture, or consulting in data operations, analytics, or BI Strong technical background covering database replication, cloud infrastructure, and modern data warehousing architectures Hands-on experience with SQL, ETL/ELT, and data modeling Experience with modern data analytics technologies, including cloud data warehouses/lakes, transformation tooling (dbt or similar), data catalogs, and BI tools Ability to gather and translate technical and business requirements into concrete solutions Excellent communication and presentation skills, able to explain complex technical concepts to technical and non-technical stakeholders Strong problem-solving and analytical skills; comfortable operating in ambiguous, fast-paced environments Optional Bonus Skills Prior experience at an analytics, ETL, BI, or open-source software company Hands-on experience with dbt Cloud or dbt Core or Fivetran Experience with data modeling methodologies (dimensional, data vault, Kimball, 3NF) Experience with Oracle, SQL Server, MySQL, or traditional Enterprise ETL tooling (Informatica, Boomi, Talend) Experience with self-hosted software applications and supporting infrastructure Hands-on networking experience, cloud and on-premise The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process OTE (On Target Earning) $197,516.46 — $303,462.32 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal or London, UK About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve. Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation ● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000 The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ YOUR MISSION As we continue to build our Sales team locally, we are looking for several ‘full-stack’ Sales. You can call it Sales, Business development... What is important for us is the mission:  help companies transition to a more personal, proactive and holistic health partner. At Alan, Sales drive deals, manage key customer relationships and help close strategic opportunities with prospects. You are directly responsible for educating prospects, providing inspiring product demonstrations, and onboarding companies’ key stakeholders as you make the transition from prospect to customer.  At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience.  You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft).  We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods and our strategy, and get involved in other projects and initiatives relevant to growing our customer base.  ⭐ SALES TEAM AT ALAN ⭐  Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 800+ companies, and delighted 40.000+ members so far. Our local team is growing (so far we went from 0 to 65+ in just over 5 years 🚀). We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our sales team is the engine that drives our B to B customer reach. We want to keep that bar very high by hiring the most exceptional Sales! Being a Sales at Alan means joining a team of talented, committed and passionate sales experts. We move fast, with a lot of ownership, and are proud to tackle big problems!  Do you want to get a glimpse of the team? ⬇️ Watch Arthur's video, or click on Laura’s https://www.youtube.com/watch?v=Ln_ln6Nu6M0 or Amelie's https://www.youtube.com/watch?v=Sdr96aXBTw4&list=PL643LyZcrKMBB6X2XXrif644EaLHygW47&index=7 name to hear their testimonial. ⭐ YOUR PROFILE ⭐  You will be a good fit to join the Sales team at Alan if you:  - Have previous experience in a Sales role  - Have strong written & verbal communication skills - Are fluent in English and French and/or Dutch - Are highly organized with exceptional follow-up skills  - Have empathy and are passionate about understanding and solving prospects' problems  - Ability to manage influence through persuasion, negotiation, and consensus building - Deep understanding of value drivers in recurring revenue business models - A great attitude and ability to collaborate in a small team - Have a desire to learn fast and make an impact from day 1  Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.  For this opportunity, we are aiming to hire within the B0-C0 level range https://alan.com/en/careers/a/salary-equity. 🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent, Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your  time as you  wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget - Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.#LI-DNP

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies. We’re looking for an experienced Senior Software Engineer (Backend) to join our Core Experience global group and help build and evolve Fivetran’s Developer Experience platform. You will work on core developer-facing capabilities, including Public APIs, Terraform Provider, and Model Context Protocol (MCP) integrations, enabling customers and partners to automate, manage, and integrate with Fivetran at scale. In this role, you will design and deliver reliable backend services, improve API usability and consistency, and contribute to the evolution of our software architecture. You’ll collaborate with engineers, product managers, and other teams to build scalable solutions that simplify how developers interact with Fivetran. We value engineers who take ownership of their work, actively leverage modern AI-assisted development tools, and continuously look for ways to improve engineering productivity and software quality. This is a full-time position based out of our Serbia office in Novi Sad. Our hybrid work model offers a blend of remote flexibility and in-person collaboration Technologies You’ll Use Backend: Java, PostgreSQL APIs & Integrations: REST APIs, OpenAPI, gRPC, MCP, OAuth Infrastructure: Kubernetes, Docker, AWS, GCP Development & CI/CD: Bazel, Buildkite, Git AI-Assisted Development: Claude Code, GitHub Copilot, Cursor, or similar tools What You’ll Do Design, develop, and maintain backend services and APIs that power Fivetran’s Developer Experience. Build and enhance Public APIs, Terraform Provider, and MCP integrations, enabling customers to manage and automate their Fivetran infrastructure. Design reliable, scalable, and maintainable backend solutions, with a focus on API consistency, backward compatibility, security, and performance. Take ownership of features from technical design through implementation, testing, deployment, and production support. Collaborate with product managers, engineers, and cross-functional teams to translate product requirements into technical solutions. Contribute to architecture discussions, technical design reviews, and code reviews to maintain high engineering standards. Troubleshoot production issues, improve system reliability, and continuously enhance existing functionality. Actively use AI-assisted development tools for coding, debugging, testing, code reviews, and technical exploration to improve development efficiency and quality. Identify opportunities to improve developer workflows, engineering processes, and internal tooling. Skills We’re Looking For 5+ years of professional software engineering experience, with strong backend development skills, preferably in Java or Go. Strong understanding of software engineering principles, data structures, algorithms, and software design patterns. Experience designing, developing, and maintaining production-grade REST APIs and backend services. Experience building reliable distributed systems operating at scale and under strict availability and performance requirements. Ability to design maintainable software solutions, make sound technical decisions, and balance short-term delivery with long-term architecture. Strong troubleshooting and problem-solving skills, including diagnosing complex issues in production environments. Experience writing clean, well-structured, testable code and following modern software engineering best practices. Hands-on experience using AI-assisted coding and development tools as part of regular engineering workflows, with an understanding of their capabilities, limitations, and best practices. Ability to independently own and deliver complex engineering tasks while collaborating effectively with other engineers and stakeholders. Strong communication skills and willingness to participate in technical discussions, design reviews, and knowledge sharing. Bonus Skills​ Experience with Go Experience developing or maintaining Terraform Providers, Infrastructure as Code (IaC), or developer automation tools. Familiarity with Model Context Protocol (MCP), AI agents, or LLM-based integrations. Experience designing public APIs using OpenAPI specifications, including API versioning, authentication, and backward compatibility. Understanding of OAuth 2.0, identity management, and API security best practices. Experience with cloud platforms (AWS, GCP), Kubernetes, and cloud-native architectures. Experience building developer platforms, SDKs, CLIs, or other developer-facing tools. Experience with observability, monitoring, and performance optimization of distributed services. Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Driver Growth Marketing Principal , you will lead top-of-funnel driver acquisition and sourcing strategies across North America. Bridging performance marketing, local brand presence, and community engagement, you will own candidate sourcing from awareness through initial application. You will champion recruiting safe, exceptional driver partners who serve as true brand and community ambassadors, helping expand accessible transit throughout North America. What You’ll Do: Drive Data-Driven Sourcing & Spend Allocation: Own multi-market driver acquisition budgets across paid digital (Meta, Google, Programmatic), hyper-local media (OOH, direct mail, radio), and community channels. Continuously monitor data-driven KPIs to scale applicant volume while aggressively reducing Cost Per Applicant (CPA) and Cost Per Hire (CPH). Recruit Safe, High-Quality Community Ambassadors: Craft performance marketing positioning, messaging, and sourcing tactics specifically tailored to identify, attract, and activate driver partners who uphold high standards of safety, service excellence, and community representation. Execute Supply-Side Experimentation & Media Optimization: Formulate hypotheses and run rapid A/B and multivariate tests across creative messaging, audience targeting, landing pages, and referral incentives to establish playbooks that maximize driver conversion, retention, and lifetime value. Analyze Funnel Dynamics & Operations Handoffs: Deep-dive into driver conversion metrics across operational models to pinpoint drop-off bottlenecks and seasonal supply constraints, collaborating closely with the Driver Success team to ensure seamless handoffs from sourcing to onboarding. Scale Grassroots & Localized Playbooks: Partner with local workforce boards, community organizations, and municipal transit partners across North America to build grassroots driver-get-driver initiatives, local activation events, and high-converting candidate pipelines. Build Performance Dashboards & Reporting: Partner with analytics teams to build robust self-serve dashboards (Tableau / AI tools), tracking acquisition cohort health and reporting actionable funnel efficiency insights to leadership. Who You Are: Experienced professional with 6+ years of growth marketing experience Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact Creative problem solver and continuous experimenter who challenges the status quo Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with Strong analytical skills - comfortable in SQL, Excel/Sheets, and BI tools Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment Preferred Qualifications: Prior experience driving driver/courier/supply acquisition in a mobility, rideshare, or delivery network (e.g., DoorDash, Uber, Lyft, Instacart). Proficiency across paid digital (Meta, Google, DSPs), hyper-local offline media (OOH, direct mail, radio), and community-based recruiting channels. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: All Cities Workplace: Remote ABOUT US Mobile Wave Solutions is a professional services company specialising in software development as a service. We are committed to delivering scalable, high-quality software solutions that meet the evolving needs of our clients. With a growing team of over 120 engineers and a mission to empower businesses globally, we provide expert teams to deliver robust solutions and drive innovation. We are looking for a Senior Android Engineer for an exciting opportunity with a client in the fintech industry, working on innovative solutions to enhance customer experiences and streamline financial services. This role offers the chance to contribute to cutting-edge technology projects in a fast-paced, impactful environment. As a Senior Android Engineer, you will develop innovative Android applications and play a key role in mobile architecture and design, delivering outstanding user experiences. We expect engineers to demonstrate curiosity, passion, and a proactive mindset, with strong skills in algorithms, problem-solving, and building scalable, resilient, and crash-free Android applications. Effective communication is an attribute we care deeply about, as you and your team will collaborate in a fast-paced engineering environment to achieve outstanding results. DUTIES AND RESPONSIBILITIES - Architect, design, build, and deliver world-class Android applications. - Collaborate with engineers, product owners, and other colleagues to identify meaningful challenges and deliver business value. - Write clean, maintainable, and scalable code following Android development best practices. - Learn, grow, and mentor other engineers through code reviews and pair programming to accelerate their technical mastery. - Challenge existing team processes and identify opportunities for continuous improvement. - Contribute to and promote engineering standards and best practices, making a positive impact across the team. - Ensure application performance, stability, security, and reliability across supported Android devices and operating system versions. QUALIFICATIONS, SKILLS, AND EXPERIENCE - 5+ years of experience in software development. - 4+ years of professional experience in Android development. - Experience architecting, designing, building, and delivering high-quality Android applications. - Strong knowledge of the Android SDK and the Android application development ecosystem. - Strong proficiency in Kotlin and experience writing idiomatic, readable, and maintainable code. - Solid understanding of Android architecture patterns, design principles, and SOLID principles. - Experience customizing Android UI components, navigation, transitions, lists, and complex layouts. - Proven track record of designing and implementing high-quality, reliable, and crash-free Android applications. - Practical experience integrating RESTful APIs and working with asynchronous operations. - Experience with dependency injection, modularization, and building maintainable application architectures. - Strong problem-solving skills and a good understanding of algorithms and data structures. - Experience working with agile methodologies and collaborative software development practices. - Excellent communication skills in English, both written and verbal. ADVANTAGES - Experience designing and building highly reliable Android applications that serve millions of users. - Good understanding of Jetpack Compose and modern Android UI development. - Experience with Kotlin Coroutines, Flow, and reactive programming. - Experience with Android testing strategies, including unit, integration, and UI testing. - Experience with Gradle, build optimization, and CI/CD pipelines for Android applications. - Experience with Google Play Console and the application release process. - Experience with GraphQL. - Experience in the FinTech industry. - Experience in consumer lending or credit card issuing. OUR BENEFITS - Remote Office – Option to work remotely or hybrid - Parking Space – Free parking available - Fun Office Space – Game zone and relaxation area - Health Insurance – Private health insurance, including dental care - Holidays – 5 extra days after your 1st and 5th year with us - Personal Development – Company-sponsored training and development - Employee Referral Program – Competitive bonus for successful referrals - Social Events – Celebrating success together - Family Insurance – Add insurance coverage for a family member - Multisport Card – Fully covered sports pass

Location: Europe Workplace: remote Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch. Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins. We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts. The role Belkins is launching Intake (a new pod that owns every new client's first three months): onboarding, campaign launch, first booked meetings, and the handoff to a long-term account team.  You'll lead the pod and be accountable for one outcome: new clients who see results and stay. This isn't a role with a comfortable book of long-term accounts. Every client is new, most are demanding, and results are expected from week one. The pace is high and there's no rigid playbook yet.  If that sounds energizing rather than exhausting, we'd like to talk. What you'll own Every new client from kickoff to month 3. That covers onboarding, launch, first results and a clean handoff. A team of Account Strategists and SDRs. You'll assign accounts, coach the team, and hire or replace people quickly when someone isn't delivering. The campaigns themselves. When a campaign isn't booking meetings, you open it, find the cause (list, copy, targeting or SDR) and fix it yourself . The hard conversations. You'll join escalation calls with US clients, reset expectations and step in on at-risk accounts. The numbers. These include trial-to-long-term conversion, appointments against plan, time to first appointment and onboarding time. The function itself. Intake is new. Once you've seen it in action, we expect you to tell us what doesn't work and rebuild it. What success looks like Month 1: You learn the clients and processes alongside our Head of Delivery, take over pod operations and join live onboardings. Month 3: You fully own the pod and its metrics, and you've made your first team decisions. Month 6: You run Intake on your own and have launched improvements to onboarding, handoff or hiring. You'll fit if you Started hands-on (SDR/BDR, AE, CSM or AM) and went on to lead that function. You've done the work and you've managed it. Know at least one outbound channel from the inside: cold email, calling or LinkedIn. Have managed a client-facing team, including hiring and letting people go. Speak advanced English (C1) and stay confident on difficult calls with US clients. Move fast. You get going in days, not weeks, and make people decisions without dragging them out. Bonus points Experience in an outbound or lead-gen agency, SDR outsourcing, or another client-services business of 50–200 people Experience with US clients You've built or rebuilt an onboarding, CS or delivery process You use AI tools in your daily work Why join You'll build a brand-new function that leadership sees as a priority. You'll have real ownership: your decisions shape how Belkins onboards every client. The role grows as Intake grows, in scope, team size and budget. Hiring process Intro call with our recruiter (30 min) Case review and discussion with our Managing Director - Alex : we share real materials in advance and talk them through together Final interview with CEO If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid Forecasting at Rohlik currently drives operations across 12 fulfilment centres and 25,000 SKUs in five countries. Up until now, it has operated across local spreadsheets, individual judgement calls, and manual edits. It works, but it relies heavily on personal memory, lacks formal governance, and relies on manual routines. As we continue to scale Europe’s leading online grocery delivery service, we are establishing Integrated Business Planning (IBP)/Sales and Operations Planning (S&OP) as a brand-new Group department. The mission is to transform our current forecasting into an automated, governed, and scalable planning capability. As Head of Demand Planning & S&OP, you will build this function from the ground up. You will own the Group demand forecast, establish the global S&OP cadence, build and lead the team, and work hand-in-hand with BI, Product, and Engineering to replace manual routines with modern, automated tooling. Why this role is exciting - Build from the ground up: This is a build role, not a position where you inherit an established setup. You will define the operating model, set governance across five markets, and recruit your own team. - Direct C-level impact: You will stay close to the numbers daily, owning the daily forecast update delivered directly to the CEO, while framing strategic scenarios and trade-offs for executive decision-making. - Automation & product ownership: Rohlik is an AI-first company. You will partner directly with BI and Engineering to automate planning inputs, create override logs, and launch automated plan-change notifications. - Cross-functional authority: You won't just compile numbers. You will work at Director level to challenge Marketing uplifts, Commercial pricing, and Ops capacity, ensuring alignment across Commercial, Ops, and Finance. - Multi-country scale: You will shape planning standards across all our active markets: the Czech Republic, Germany, Austria, Hungary, and Romania. What you will own and deliver - Build the department: Hire and develop the IBP/S&OP team, transition from single-person routines to a documented, resilient team structure with no single point of failure. - Demand forecast & executive briefing: Own the Group demand forecast end-to-end and personally deliver the daily operational forecast brief to the CEO. - S&OP cadence & operating plan: Establish the Group S&OP cycle, consolidating commercial, operational, and financial commitments into a single constrained operating plan. - Governance & standards: Define planning responsibilities, KPI definitions, approval thresholds for manual adjustments, and escalation rules across CZ, HU, RO, DE, and AT. - Automation roadmap: Act as the business owner for custom planning products, driving the rollout of mass uploads, automated locks, override logging, and instant plan-change alerts to Ops and Supply. - Cross-functional alignment: Partner at Director level with Marketing, Commercial, Supply, Fulfilment, Last Mile, Finance, and BI, reconciling operational plans with financial outlooks. - Forecast accuracy & stability: Drive plan attainment and forecast value added over statistical baselines, maintaining high forecast accuracy (targeting ≥ 98% on orders and orderlines). What we are looking for - Proven leadership in planning: 5+ years of progressive experience in Demand Planning, S&OP, Integrated Business Planning, or Supply Chain operational planning. - Build track record: Demonstrated experience building or re-platforming a planning function from scratch — including team, processes, and tools. - Automation mindset: Direct experience driving the automation of manual planning routines alongside BI, Data, or Engineering teams. - Executive presence: Ability to distil complex, multi-market data into clear, concise updates for the CEO under tight deadlines. - Multi-market oversight: Proven track record running S&OP or demand reviews across multiple countries, sites, or business units. - Financial & commercial acumen: Strong understanding of service, cost, and cash trade-offs to reconcile operational plans with budget requirements. - Hands-on approach: Willingness to balance strategic function-building with daily operational detail and direct ownership of key briefings. - Languages: Fluent English is required. Knowledge of Czech, Slovak, German, or Hungarian is an advantage. Preferred qualifications - Background in online grocery, perishables, or fast-moving, high-SKU retail environments. - Experience acting as a product owner for internal or custom-built planning tools working alongside ML and Product teams. What’s in it for you - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? #LI-FK1

Location: Anywhere in Belgium Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ YOUR MISSION As we continue to build our Sales team locally, we are looking for several ‘full-stack’ Sales. You can call it Sales, Business development... What is important for us is the mission:  help companies transition to a more personal, proactive and holistic health partner. At Alan, Sales drive deals, manage key customer relationships and help close strategic opportunities with prospects. You are directly responsible for educating prospects, providing inspiring product demonstrations, and onboarding companies’ key stakeholders as you make the transition from prospect to customer.  At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience.  You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft).  We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods and our strategy, and get involved in other projects and initiatives relevant to growing our customer base.  ⭐ SALES TEAM AT ALAN ⭐  Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 800+ companies, and delighted 40.000+ members so far. Our local team is growing (so far we went from 0 to 65+ in just over 5 years 🚀). We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our sales team is the engine that drives our B to B customer reach. We want to keep that bar very high by hiring the most exceptional Sales! Being a Sales at Alan means joining a team of talented, committed and passionate sales experts. We move fast, with a lot of ownership, and are proud to tackle big problems!  Do you want to get a glimpse of the team? ⬇️ Watch Arthur's video, or click on Laura’s https://www.youtube.com/watch?v=Ln_ln6Nu6M0 or Amelie's https://www.youtube.com/watch?v=Sdr96aXBTw4&list=PL643LyZcrKMBB6X2XXrif644EaLHygW47&index=7 name to hear their testimonial. ⭐ YOUR PROFILE ⭐  You will be a good fit to join the Sales team at Alan if you:  - Have previous experience in a Sales role  - Have strong written & verbal communication skills - Are fluent in English and French and/or Dutch - Are highly organized with exceptional follow-up skills  - Have empathy and are passionate about understanding and solving prospects' problems  - Ability to manage influence through persuasion, negotiation, and consensus building - Deep understanding of value drivers in recurring revenue business models - A great attitude and ability to collaborate in a small team - Have a desire to learn fast and make an impact from day 1  Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.  For this opportunity, we are aiming to hire within the B0-C0 level range https://alan.com/en/careers/a/salary-equity. 🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent, Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your  time as you  wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget - Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: New York, NY Position: Partnerships Associate Principal, Via Transportation, Inc. (New York City, NY) - Telecommuting permitted Duties: Conduct market research and analyze student transportation trends, customer needs, competitor offerings, and procurement patterns to support go-to-market recommendations for Via Student Transit. Conduct outreach interviews with school district, county, and nonprofit stakeholders to gather market intelligence and assess transportation needs, challenges, and purchasing considerations. Measure the effectiveness of outreach initiatives and recommend engagement approaches based on customer response data and market insights. Collect and analyze customer feedback and operational requirements from prospective educational organizations to evaluate product-market fit and inform marketing strategies. Analyze market conditions, competitive activity, and customer adoption trends and provide recommendations to improve product positioning and market competitiveness. Develop expertise in the student transportation market and analyze competitive offerings, customer needs, and industry trends to recommend positioning and differentiation strategies for Via Student Transit. Research customer preferences and market demand to develop data-driven messaging, positioning, and communication materials. Build targeted email outreach campaigns targeted at school districts and county departments to increase engagement and awareness amongst school districts and county departments. Analyze solicitation requirements, conduct market and customer research, and prepare Request for Proposal content tailored to organizational needs and procurement objectives. Develop Via Student Transit marketing materials, leveraging technical and emotional messaging. This includes building webinar content, writing blog posts/marketing handouts in collaboration with the Marketing team. Analyze marketing performance data and market research findings to develop recommendations regarding messaging, positioning, value proposition, and marketing initiatives. This involves data driven and story telling capabilities. Partner with internal teams to develop proposals, presentations, and communications materials that effectively communicate Via Student Transit’s capabilities and solutions. Salary: $64,834 to $87,500 Requirements: Bachelor’s Degree or higher (or foreign educational equivalent) in Marketing, Communications, or related field. Two years of experience in the offered position, or in a similar occupation, involving the development and use of business and sales analytics for strategic marketing planning and execution in the transportation or logistics industry. Experience utilizing Salesforce CRM or similar customer relationship management platforms. Telecommuting permitted. Contact: Sharon Lee, SVP, People Operations Via Transportation, Inc. 114 5th Avenue, 17th Floor New York, NY, 20022 (888) 501-7511 strategic-growth-us@ridewithvia.com Via is an equal opportunity employer.

Location: Tel Aviv Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Partner Delivery Engineer at Via, you will act as the critical technical bridge between our R&D, Partner Success, and Product teams to ensure seamless functionality for our global partners. In this high-impact support engineering role, you will untangle complex system escalations and optimize the underlying technology powering our transit networks. This is a unique opportunity to directly enhance partner satisfaction while shaping the continuous improvement of our cutting-edge mobility technology. About the Role: Spearhead technical investigations to diagnose and resolve complex system escalations with minimal disruption to live transit operations Resolve challenging customer issues in a collaborative highly impactful dynamic environment Collaborate with R&D, Partner Success, and Product to translate technical roadblocks into actionable product enhancements Build analytical workflows to monitor support trends and proactively prevent future challenges from impacting partners Develop tailored documentation and knowledge bases to empower internal teams to troubleshoot effectively About You: Bachelor’s degree in a technical field and 1+ years of experience in technical support, software engineering, or solutions engineering Masterful communicator who can seamlessly translate dense technical concepts for diverse, non-technical audiences Highly analytical root-cause problem solver who operates effectively in a fast-paced, hybrid work environment Compensation and Benefits: Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener. Competitive compensation package which includes base salary and equity Health insurance with a discount for family members Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station Career development and growth opportunities Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Berlin; London Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. ABOUT THE ROLE: Client Impact at Upvest owns our clients' journey from signature to go-live and beyond, spanning Launch, Migrations, Account Management, Client Experience and Integration Success. Once a client is live, Account Management takes over: we own the relationship end to end, grow it commercially, run it strategically and make sure our clients see Upvest as a partner, not a vendor. Client satisfaction is one of the things that sets us apart from incumbents, and recommendations from our live clients have already been key to new wins. We are looking for a Head of Account Management to lead this team and Upvest's live client portfolio, which includes some of Europe's best-known fintechs, neobrokers and banks. You will own the commercial development of the portfolio (renewals, upsell, ARR and revenue retention) and the senior relationships behind it, lead a team of senior Account Managers, and build the operating model that lets us scale. This is a hands-on leadership role: you will sit across the table from client C-levels yourself, not only manage the people who do. You will report directly to Jens Maluck, VP Client Impact, and work closely with Growth, Product, Launch, Client Experience and Finance. WHAT YOU’LL DO: - Commercial growth - Own the commercial development of the live client portfolio: renewals, expansions and upsells, against budget and upsell targets - Spot commercial opportunities and leveraging knowledge across the portfolio - Lead commercial negotiations for live clients, including pricing - Build strategic account plans that set out each client's growth path with Upvest, from new use cases and asset classes to new functionality and geographies - Advise clients on their end-user investment offering (product, pricing, promotions, conversion), because the better our clients perform, the better Upvest performs - Provide case studies and references that help win new business - Client ownership - Be the senior counterpart for client leadership teams, from handover after go-live through renewals and escalations - Lead QBRs, Steering Committees and executive alignment, keeping stakeholders aligned from C-level to technical teams - Act as the filter between our clients and the wider Upvest organisation: answer most product, asset class and commercial questions directly, run client meetings independently with your team, and bring in others only where they add real value - Be the first point of escalation for live clients, resolving issues quickly and coordinating the wider organisation where needed - Represent the voice of the client inside Upvest, channelling structured feedback to Product, Operations and Growth - Safeguard the partnership by ensuring contract adherence on both sides - Performance and insight - Own the portfolio KPIs: ARR, net and gross revenue retention, and client satisfaction (CSAT and Account Health Score) - Track client performance (users, conversions, assets under custody, trading activity) against plan, and use anonymised benchmarks to help clients improve - Own the client input to the annual budget and the monthly actuals vs budget review with Finance - Report to senior management on account health, risks and opportunities, with clear actionable recommendations - Team and operating model - Lead, hire and develop a team of senior Account Managers, setting a high bar for quality, execution speed and commercial impact - Define and continuously improve how Upvest manages its live clients: account tiering, governance cadences, account health scoring, documentation and tooling - Drive AI adoption across Account Management, using Claude and system integrations to automate analysis, reporting and preparation work - Work very closely with Client Experience who own the day to day operational alignment and ticket resolution WHAT YOU BRING: - Experience: 8+ years in account management, client success or strategic relationship management for B2B enterprise clients, of which 3+ years leading an account management or client team - Investment and brokerage expertise: You can discuss asset types in depth (equities, ETFs, funds and MMFs, bonds, securitised derivatives, crypto) and the trading, custody, settlement and fee economics behind them. Ideally, you gained this in B2B investment infrastructure or B2C brokerage (e.g. a neobroker or the investment offering of a digital bank) - Commercial track record: You have owned renewals, upsells and negotiations end to end, ideally against NRR / GRR targets or a commission plan, and you can name the deals you generated - Relevant background: Regulated fintech or banking with financial institutions as clients, or B2B API, embedded finance or enterprise SaaS - Product mindset: You are eager to understand the product in depth and E2E, and have a drive to represent it to the client without the Product team present. You understand the value of standardisation and automation over customisation - People leadership: You have led a team of senior individual contributors, and you can show both a strong team culture and raising the bar (coaching, performance management, stepping in when output falls short) - Operating model builder: You have built playbooks, improved processes and implemented systems that let a team scale - Data-driven: You run accounts on KPIs (client performance, forecast vs actuals, adoption etc.) - AI-enabled: You use AI hands-on every day (ideally Claude), are comfortable connecting it to business systems via MCP or similar, and can walk us through workflows you automated - Executive presence: You are a trusted counterpart for C-level stakeholders and lead QBRs, SteerCos and difficult commercial conversations without senior back-up - Ownership: You are the go-to person for your area: you communicate proactively, flag risks early and take a clear position. You are hands-on and not looking for a pure manage-the-managers role IT’S GREAT IF YOU HAVE: - B2C brokerage experience, to guide clients on product design, pricing, promotions, conversion and activity - Experience with country expansion (local market specifics, tax and regulatory set-up, market launch) - A network and market insight in Upvest's core European markets (e.g. Germany, Netherlands, Spain, UK, France) - Experience with migrations or large client transitions - German and/or Spanish language skills - Location preference: Berlin-based preferred. Alternatively London-based or remote, willingness to travel to Berlin every couple of weeks HOW WE UPVEST IN YOU: - Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market. - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest. - Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it. - Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies. OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.