Location: Seattle, WA, US
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
As a People Operations Business Partner, you will guide and support employees while serving as an advisor to managers and the leadership team. This role is hands-on and execution-focused, weighted toward employee relations casework alongside broader program delivery (performance reviews, talent calibration, role design, and training rollout). You'll play a key role in embedding consistent people practices, contributing to team-wide initiatives, and ensuring employees and managers have a well-supported experience across our international footprint.
Salary: $130,000 - $150,000
Location: Seattle
What the People Operations Business Partner will do:
- Own frontline employee relations, managing complex cases end-to-end and ensuring fair, consistent, and legally sound outcomes.
- Partner with managers to solve day-to-day people issues, coaching on performance management, feedback, and difficult conversations.
- Manage employment matters across a global workforce, building deep multi-jurisdiction employment law knowledge and working directly with PEOs, external counsel, and local advisors across AMER, EMEA, and APAC..
- Provide clear, pragmatic HR policy guidance and contribute to policy updates alongside legal.
- Support our contractor and non-employee populations, navigating the distinct compliance and relationship issues they carry.
- Use people data to spot trends and work with managers on practical fixes.
- Advise on retention actions such as pay adjustments, promotions, and recognition.
- Use AI tooling to increase leverage across casework, drafting, and analysis.
- Support delivery of people programs and systems, including hands-on training rollout.
SKILLS AND ABILITIES THAT THE CANDIDATE CAN BRING:
- Progressive experience across multiple HR disciplines, including operations, compensation, organizational design, learning & development, employee relations, inclusion, and performance management.
- Experience supporting international leaders and teams, with practical awareness of local employment laws and best practices across multiple jurisdictions.
- Broad experience resolving complex employee relations issues, ideally in a fast-scaling or tech environment.
- Demonstrated ability to build strong, trusted relationships with leaders — including in high-tension, legally sensitive situations — and act as an objective, influential advisor.
- Experience building and defining training programs and practices from the ground up.
- Exceptional time management, with the ability to juggle multiple priorities in a fast-paced, ambiguous environment.
- Proactive project tracking and organizational skills, ensuring initiatives are delivered on time and to a high standard.
- Proactive problem-solver who anticipates needs, raises challenges early, and takes ownership of outcomes.
- Fluency with modern HRIS/ATS and people tooling (e.g. HiBob, Deel, Ashby)
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
As a People Operations Business Partner, you will guide and support employees while serving as an advisor to managers and the leadership team. This role is hands-on and execution-focused, weighted toward employee relations casework alongside broader program delivery (performance reviews, talent calibration, role design, and training rollout). You'll play a key role in embedding consistent people practices, contributing to team-wide initiatives, and ensuring employees and managers have a well-supported experience across our international footprint.
Salary: $130,000 - $150,000
Location: New York City
What the People Operations Business Partner will do:
- Own frontline employee relations, managing complex cases end-to-end and ensuring fair, consistent, and legally sound outcomes.
- Partner with managers to solve day-to-day people issues, coaching on performance management, feedback, and difficult conversations.
- Manage employment matters across a global workforce, building deep multi-jurisdiction employment law knowledge and working directly with PEOs, external counsel, and local advisors across AMER, EMEA, and APAC..
- Provide clear, pragmatic HR policy guidance and contribute to policy updates alongside legal.
- Support our contractor and non-employee populations, navigating the distinct compliance and relationship issues they carry.
- Use people data to spot trends and work with managers on practical fixes.
- Advise on retention actions such as pay adjustments, promotions, and recognition.
- Use AI tooling to increase leverage across casework, drafting, and analysis.
- Support delivery of people programs and systems, including hands-on training rollout.
SKILLS AND ABILITIES THAT THE CANDIDATE CAN BRING:
- Progressive experience across multiple HR disciplines, including operations, compensation, organizational design, learning & development, employee relations, inclusion, and performance management.
- Experience supporting international leaders and teams, with practical awareness of local employment laws and best practices across multiple jurisdictions.
- Broad experience resolving complex employee relations issues, ideally in a fast-scaling or tech environment.
- Demonstrated ability to build strong, trusted relationships with leaders — including in high-tension, legally sensitive situations — and act as an objective, influential advisor.
- Experience building and defining training programs and practices from the ground up.
- Exceptional time management, with the ability to juggle multiple priorities in a fast-paced, ambiguous environment.
- Proactive project tracking and organizational skills, ensuring initiatives are delivered on time and to a high standard.
- Proactive problem-solver who anticipates needs, raises challenges early, and takes ownership of outcomes.
- Fluency with modern HRIS/ATS and people tooling (e.g. HiBob, Deel, Ashby)
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Computer Operator to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Computer Operator assists functional users with computer processing requirements and supports the setup and maintenance of test projects and customized electronic data-entry forms. The role learns and gains experience using web-enabled data management and reporting tools to track data flow, query databases, and produce reports based on user requirements.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Assist functional users of computer systems by accepting processing requirements and preparing them for execution.
Assist in setting up and maintaining test projects and suggest improvements to customized electronic data-entry forms.
Learn and gain experience using web-enabled data management systems such as ODIN and VDLS to track and monitor data flow.
Learn and gain experience using application tools such as Cognos to query databases and produce professional reports based on user requirements.
Qualifications
Associate’s degree in Computer Studies or a related field such as Information Technology, Information Management Systems, or Computer Technology; OR two (2) years of experience using data-entry software tools in a Windows environment and industry-standard reporting tools such as IBM Cognos, Microsoft Access, or Crystal Reports.
Must be able to obtain and maintain a Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$48,000
—
$104,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Computer Operator IV to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations,
range
scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Computer Operator IV provides advanced computer operations support for complex test projects, including management of customized electronic data-entry forms, data flow monitoring, reporting, and system requirements. The role
identifies
and resolves routine technical problems involving data
collection
software and databases and may provide software training to users.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Support functional users of computer systems by accepting processing requirements and preparing them for execution.
Set up and maintain test projects, suggest improvements, and customize electronic data-entry forms for complex projects.
Use web-enabled data management systems such as ODIN and VDLS to track and monitor data flow.
Use application tools such as Cognos to query databases and produce professional reports based on user requirements.
Monitor daily data flow to identify errors or anomalies for corrective action.
Work with users and personnel from within the government organization and other agencies to formulate requirements that may result in system modifications.
Identify and resolve routine technical problems involving data collection software and databases.
Provide user training on software packages as required.
Operate in a Secret environment in accordance with required security procedures and regulations when required.
Qualifications
Bachelor’s degree in Computer Studies or a related field such as Information Technology, Information Management Systems, or Computer Technology and four (4) years of experience; OR an Associate’s degree in Computer Studies or a related field and six (6) years of experience; OR eight (8) years of experience using data-entry software tools in a Windows environment and industry-standard reporting tools such as IBM Cognos, Microsoft Access, or Crystal Reports.
Must be able to obtain and maintain a Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$71,000
—
$138,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Computer Operator III to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Computer Operator III supports functional users and complex test projects by managing computer processing requirements, customized electronic data-entry forms, data flow, and reporting. The role monitors data for errors or anomalies and works with users and personnel from other agencies to formulate requirements that may result in system modifications.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Support functional users of computer systems by accepting processing requirements and preparing them for execution.
Set up and maintain test projects, suggest improvements, and customize electronic data-entry forms for complex projects.
Use web-enabled data management systems such as ODIN and VDLS to track and monitor data flow.
Use application tools such as Cognos to query databases and produce professional reports based on user requirements.
Monitor daily data flow to identify errors or anomalies for corrective action.
Work with users and personnel from other agencies involved with or interested in test results to formulate requirements that may result in system modifications.
Operate in a Secret environment in accordance with required security procedures and regulations when required.
Qualifications
Bachelor’s degree in Computer Studies or a related field such as Information Technology, Information Management Systems, or Computer Technology and two (2) years of experience; OR an Associate’s degree in Computer Studies or a related field and four (4) years of experience; OR six (6) years of experience using data-entry software tools in a Windows environment and industry-standard reporting tools such as IBM Cognos, Microsoft Access, or Crystal Reports.
Must be able to obtain and maintain a Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$63,000
—
$126,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Computer Operator II to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Computer Operator II supports functional users by preparing computer processing requirements,
maintaining
test projects and customized electronic data-entry forms, and using data management and reporting tools to track information and produce reports. As required, the role seeks technical guidance before working with users and personnel from other agencies to formulate system requirements.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Support functional users of computer systems by accepting processing requirements and preparing them for execution.
Set up and maintain test projects and suggest improvements to customized electronic data-entry forms.
Use web-enabled data management systems such as ODIN and VDLS for tracking and monitoring.
Use application tools such as Cognos to query databases and produce professional reports based on user requirements.
As required, seek technical guidance before working with users and personnel from other agencies involved with or interested in test results to formulate requirements that may result in system modifications.
Qualifications
Bachelor’s degree in Computer Studies or a related field such as Information Technology, Information Management Systems, or Computer Technology; OR an Associate’s degree in Computer Studies or a related field and two (2) years of experience; OR experience using data-entry software tools in a Windows environment and industry-standard reporting tools such as IBM Cognos, Microsoft Access, or Crystal Reports.
Must be able to obtain and maintain a Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$55,000
—
$114,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Marketing Technology & Operations Lead who can own and harden the systems layer of Baseten's Marketing engine.
Marketing at Baseten is scaling fast — more spend, more campaigns, more model launches, more inbound. The systems underneath (Our ESP, CRMs, forms, tracking, routing, alerting) need an owner who treats them like production infrastructure that cannot go down. When something breaks, it costs us time, pipeline, and trust in the data. This role exists so it doesn't break.
You’ll simultaneously build for the future and re-think assumptions about our tech stack in the age of agents. This is an offensive play that gives the rest of the team leverage and superpowers to hit our ambitious goals. This is NOT an IT or service role. This is a core member of the marketing team who implements technology to achieve outcomes.
RESPONSIBILITIES
- Own the marketing tech stack end-to-end: ad platforms, email systems, tracking, pixels, forms, connectors.
- Build defense-in-depth on inbound: spam/bot protection, rate limiting, email/domain validation, sync gating — and the alerting to catch anomalies before they hit sales or leadership dashboards.
- Enforce data integrity: UTM governance, campaign membership, lifecycle stages, lead scoring and routing logic, field-level hygiene, canonical metric definitions.
- Operationalize the web request pipeline with our dev agency: structured briefs, tickets, SLAs, and launch-day runbooks instead of ad-hoc Slack threads.
- Systematize the request intake for marketing ops work — triage, prioritize, automate the repeat offenders instead of hand-servicing them forever.
- Partner with RevOps, Data, and Sales to close workflow gaps where revenue data leaks (program tracking, Slack-only approvals, contact-vs-opportunity data).
- Build or implement custom solutions as the need arises be they net new capabilities or AI-powered workflows.
- Implement your vision for the marketing stack of the future, with a clear POV and roadmap on how to achieve it.
REQUIREMENTS
- 6+ years in marketing operations at a B2B SaaS or developer-tooling company
- Deep, hands-on expertise in MAPs AND Salesforce — field mapping, sync governance, workflows, campaign objects; certifications a plus
- Has personally built lead scoring, routing, lifecycle stages, and attribution infrastructure — not just operated someone else's
- Has lived through (and fixed) messy data: dedupes, backfills, spam attacks, tracking outages; knows prevention beats cleanup
- Comfortable with tag management (GTM), webhooks, APIs, and light scripting/automation (n8n, Zapier, Python, or AI-agent tooling)
- Thinks in systems and failure modes: asks "what happens when this breaks at 2am on a launch weekend?"
- Familiarity with email infrastructure and deliverability
- Obsessive QA instinct — the type who catches the broken UTM before the campaign goes live
- Strong stakeholder management across Marketing, Sales, Finance, Data, Design, and external agencies
- Moves fast without breaking the data; documents everything
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year with extensive growth potential ahead. The company values include Do the Right Thing, Customer Success, Employee Success, and Speed. Veeva is a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. They support flexible work environments, allowing employees to work from home or in the office.
The Role:
As a Clinical Compliance Operations Specialist, you will facilitate and manage GCP project implementation audits ensuring internal adherence to Veeva processes. You will ensure quality processes are defined, followed, and maintained across multiple product and service lines and regulated domains such as GCP, HIPAA, and CSV. The role involves working closely with cross-functional global teams to provide GCP support for Veeva products in various Services areas by promoting GCP compliance, authoring GxP documents and records, reviewing project implementation deliverables, incident management review, and performing occasional supplier assessments.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Brand team ships a high volume of ambitious creative across product launches, growth, events, customer marketing, and brand awareness. As the work has scaled, so has the need for a strong operating system around it.
We're hiring a Director of Brand Operations to build that operating system: the processes, milestones, and cross-functional coordination that let a world-class creative team do its best work and ship fast. This is an operations role focused on how the work gets done; it is not a traditional production-management role.
You'll be the operator who protects creatives from organizational swirl, sets clear ways of working, and fixes cross-functional breakdowns upstream so great ideas reach the world quickly.
WHAT YOU’LL DO
- Own and build the operating system for how Brand's creative gets produced.
- Build the brand operating system: the processes, milestones, and ways of working that turn creative direction into shipped work.
- Diagnose and fix bottlenecks across functions. Find where work stalls, trace it to the source, and remove the limiting factor wherever it lives.
- Protect creatives from org swirl by absorbing cross-functional complexity so the team stays focused on the work.
- Automate with AI: use AI to streamline how work flows and cut manual overhead across the operation (intake, triage, status, reporting, handoffs).
- Partner with the creative leads so operations and creative are complementary, freeing creative leads to focus on creative.
- Be Brand's ambassador to the rest of Ramp: scope incoming work and pull Brand into projects early, at the right time.
WHAT YOU NEED
- Exceptional organization: you hold 20+ live workstreams and keep everyone on track
- A cross-functional root-cause instinct: you can walk into a tangled, multi-team workflow, explain why it's slow, and fix it. This is the most important capability for the role.
- A track record of building systems and automation: you've taken an operation from messy to repeatable and use tooling and AI to compress cycle time.
- A metrics-driven approach: you instrument delivery so progress is clear and provable.
- Hands-on, lean leadership: you lift both the operation and the people in it.
- A bias for better ways of working: you remove limiting factors and speed up delivery without adding process for its own sake.
- An operator-first profile: we care more about someone who can diagnose and fix how work flows than about a creative, production, or marketing pedigree. Strong candidates come from product ops, biz ops, GTM ops, finance ops, or chief-of-staff backgrounds.
NICE TO HAVES
- Experience scaling an in-house creative or content studio in a high-growth environment.
- Experience building AI-assisted operational workflows.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Computer Operator V (Leader) to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government's test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Computer Operator V (Leader) will provide senior technical and operational leadership for computer operations supporting test execution and data management activities. The role will support functional users, manage complex electronic data-entry and reporting requirements, troubleshoot data systems and software, and provide technical guidance and training to computer operations personnel and other users.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Support functional users of computer systems by accepting processing requirements and directing program execution of requirements.
Assist government leadership with project control and workload scheduling.
Set up, maintain, and recommend improvements to customized electronic data-entry forms for complex test projects.
Use web-enabled data management systems such as ODIN and VDLS to track and monitor data flow.
Use reporting tools such as Cognos to query databases and produce professional reports based on user requirements.
Monitor daily data flow to identify errors or anomalies and coordinate corrective action.
Work with users and representatives of other test agencies to develop requirements related to systems under test.
Determine whether requirements require new software or enhancements to existing programs.
Coordinate with database administrators and provide technical assistance in the use of database management software.
Assist in developing user guidance, including handbooks, training manuals, and operating instructions, and identify opportunities to streamline existing procedures.
Troubleshoot ODIN and other applicable software applications.
Provide technical assistance to lower-level computer operators, government personnel, contractors, and personnel from other test agencies in resolving database and software issues.
Conduct or participate in briefings, software training, meetings, and conferences.
Support maintenance and repair of laptop computers, ensure warranty procedures are followed, and issue required laptops to personnel before assignments.
Operate in Secret environments in accordance with applicable security procedures and regulations when required.
Qualifications
Must meet one of the following education and experience combinations: (1) Bachelor's degree in Computer Studies or a related field such as Information Technology, Information Management Systems, or Computer Technology and six (6) years of experience; (2) Associate's degree in Computer Studies or a related field and eight (8) years of experience; or (3) ten (10) years of experience using data-entry software tools in a Windows environment and industry-standard reporting tools such as IBM Cognos, Microsoft Access, or Crystal Reports.
Minimum of five (5) years of leadership experience.
Must possess an active Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$80,000
—
$152,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Maputo
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
GiveDirectly Mozambique is growing – delivering large lump sum transfers at scale, developing tech-enabled delivery models, and building the operational infrastructure needed to support a significantly larger program. We're looking for an Operations Lead to strengthen the support systems and staff to operate with excellence at scale. This role will lead procurement, logistics, HR, and administrative functions end-to-end, working closely with the Country Director and collaborating with Programs, Finance, Internal Audit and Safeguarding teams.
The ideal candidate combines strong operational expertise – particularly in procurement, logistics, and HR – with the leadership skills to build and mentor a growing team. You thrive in a fast-paced, non-hierarchical environment, are comfortable making decisions with limited precedent, and bring a bias toward action and practical problem-solving.
Reports to:
Country Director
Level:
Senior Manager
Travel requirement:
Regular travel within Mozambique to field offices and program sites. Must be able to travel 1-2 times per year internationally for team retreats.
What you'll do
Build and lead the Mozambique operations team
Lead the GD Moz Operations team, including procurement, logistics, administration, and HR functions.
Provide line management to the Office & Procurement Manager and Human Resources Manager, while supporting them to build high-performing, appropriately specialised teams.
Create clear roles, responsibilities, and standard operating procedures that enable the team to operate independently and at a high standard.
Build the team's capacity over time, driving best practice and coaching managers to develop operations management excellence.
Contribute to cost-effective systems for scale
Help design and build systems and processes capable of supporting a larger program, identifying future needs (e.g. strategic partnerships, team capacity, technology solutions).
Drive measurable improvements in back-office processes, running regular analyses on speed, cost, resilience and controls.
Identify and implement opportunities to use AI and other digital solutions to improve the scalability of operations.
Leadership to procurement, logistics and administration
Oversee Procurement & Administration function through the Office & Procurement Manager, identifying bottlenecks and improving systems.
Develop and support implementation of a procurement strategy to ensure an efficient, responsive, high-quality, and resilient supply of goods and services.
Lead logistics and fleet management, ensuring efficient and reliable transport and distribution across Mozambique's operations.
Oversee budgeting and procurement planning to ensure needs are forecast and operations run smoothly.
Use data to conduct analyses to identify opportunities to improve procurement and logistics efficiency and value for money.
Support compliance and risk management
Proactively identify and mitigate operational risks, maintaining a risk register and putting mitigations in place.
Ensure operations meet GiveDirectly's global policy standards and local regulatory requirements, adapting for the Mozambique context.
Work with GiveDirectly's Corporate Audit function to support internal audits and build systems for a strong control environment across assets, inventory, fleet, procurement and office security.
Closely collaborate with Finance teams for timely, efficient payment processes, facilitate external audits, and ensure compliance.
Oversee HR
Oversee HR function through the HR Manager, identifying bottlenecks and improving systems.
Support the Country Director in implementing and iterating on GiveDirectly Mozambique's people strategy to scale the team while building talent density.
Support the HR team to deliver initiatives that strengthen team culture and reinforce GiveDirectly's values as the organisation scales.
Drive best practice across recruitment, learning and development, performance management, and HR operations.
What you'll bring
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Significant experience (6+ years) in operations management, with strong expertise in procurement and logistics.
A track record of strengthening operational functions – taking systems from ad hoc toward structured, compliant, and scalable.
Strong financial and budget management skills, with experience managing operational budgets and driving cost-effectiveness.
Experience managing and developing teams, including recruiting and mentoring staff.
Experience overseeing or working closely with HR functions (recruitment, performance management, learning and development, culture building).
Comfort in a fast-paced and changing environment that involves a degree of ambiguity and requires figuring things out with limited precedent.
Highly analytical with a strong attention to detail and a bias toward data-driven decision-making.
Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes.
Strong cross-cultural communication skills and experience working effectively in matrixed organisations.
Experience and aptitude leveraging new technologies and AI to advance operational effectiveness. Comfort with an agile and iterative approach.
Knowledge of Mozambique's regulatory environment for NGO operations, procurement, and employment law is an advantage.
Language Requirement: English fluency required; Portuguese fluency is a plus.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Remote - US
About the Job:
LaunchDarkly is seeking a Senior Director, Revenue Accounting and OTC Operations to lead our global revenue accounting organization. In this role, you will proactively partner with GTM, Legal, Deal Desk and Product to define the strategy and operating model for how we quote and contract, and design policies and systems that support scalable and predictable growth, reduce friction for customers and internal teams, and protect revenue quality.
You will be responsible for order management, billings, collections, revenue and commissions accounting, ensuring accurate metrics and financial reporting, and strong internal controls and compliance with U.S. GAAP in recognizing revenue.
This role is ideal for a strategic, hands-on revenue accounting leader with a customer-centric mindset, who is comfortable driving change across multiple functions at scale, and combines deep technical revenue accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across an evolving organization.
Responsibilities:
Lead the global revenue accounting and OTC operation functions and help shape the controllership roadmap in support of company growth and operational maturity
Own the accounting for all revenue streams and commissions, including the monthly, quarterly, and annual close process to ensure timely and accurate financial results and metrics reporting
Serve as the company's subject matter expert on revenue recognition, providing technical guidance to executive leadership and GTM business partners
Collaborate closely with the Data team on metrics reporting (including ARR, NNARR, ACV), and FP&A on forecasting assumptions and other matters affecting revenue accounting
Partner closely with GTM, Deal Management, Legal and Product to define contract structures and approval matrix to support a scalable deal process with a balance of strong governance and a practical and business-oriented approach
Strengthen the company’s internal control environment, including SOX readiness and execution, process documentation, control design, and remediation efforts where needed
Be responsible for managing the annual external audit for revenue related areas and partnering with auditors to ensure efficient execution and high-quality deliverables
Lead the design and execution of scalable OTC workflows and system processes that improve accuracy, reduce manual effort, and support a high-growth SaaS environment
Partner with Technology teams and business stakeholders on ERP and system enhancements, integrations, and reporting improvements
Build management reporting and KPIs for the revenue accounting organization to improve visibility into efficiency, quality, and operational capacity
Mentor, develop, and retain a high-performing accounting team, creating clear accountability, strong development paths, and a culture of operational excellence
Serve as a trusted partner to leadership by balancing strong governance with practical, business-oriented problem solving
Qualifications:
12+ years of progressive accounting experience, including a mix of Big 4 public accounting and industry leadership experience in multi-entity, public-company SOX environment
Hands-on systems orientation, with experience improving ERP workflows, reporting, and automation across accounting processes. Experience in NetSuite (or similar ERP), CPQ and SFDC
Strong knowledge of U.S. GAAP, ASC 606, revenue cycle operations, internal controls, close processes, and financial reporting requirements
Demonstrated success leading teams through scale, process improvement, and organizational change
Experience building and improving OTC cycle operations in a fast-paced SaaS or technology company
Demonstrated track record of driving process transformation through automation, data, and AI enabled solutions
Proven ability to partner cross-functionally and influence outcomes across Finance, Product, Legal, Sales, and executive leadership without direct authority
Strong executive presence, sound judgment, and the ability to communicate clearly with senior leaders and auditors
Ability to move between strategic leadership and detailed execution with a high degree of ownership
Pay:
Target pay ranges based on Geographic Zones* for Level M5:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $214,800 - $295,350**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$193,400 - $265,870**
Zone 3:
All other US locations -
$182,600 - 251,020**
All Zone Inclusive of 20% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Задачи:
— Определять и реализовывать операционную стратегию Колумбии для поддержки быстрого роста, прибыльности и расширения рынка.
— Переводить бизнес-цели в масштабируемые, основанные на данных операционные процессы и ключевые показатели эффективности (KPI).
— Обеспечивать операционную готовность для поддержки новых продуктов, рынков и регуляторных требований.
— Руководить, развивать и масштабировать высокоэффективные операционные команды в нескольких функциях (телепродажи, амбассадоры, взыскания, операционная поддержка).
— Строить сильную команду лидеров и продвигать культуру ответственности, владения и постоянного улучшения.
— Проектировать организационные структуры, которые балансируют скорость, контроль и масштабируемость.
— Контролировать операции, связанные с доходами, включая телепродажи и программы полевых амбассадоров, обеспечивая эффективность, продуктивность и оптимизацию конверсии.
— Тесно сотрудничать с командами продукта и маркетинга для оптимизации привлечения и удержания клиентов.
— Обеспечивать эффективность операций по взысканиям, соответствие требованиям и согласованность с принципами клиентского опыта.
— Устанавливать и контролировать операционные KPI, дашборды и обзоры производительности.
— Использовать данные для принятия решений, прогнозирования потребностей в ресурсах и проактивного управления рисками.
Требования:
— Более 8 лет опыта в руководящих операционных ролях, желательно в финтехе, финансовых услугах, маркетплейсах или быстрорастущих технологических компаниях в Латинской Америке.
— Подтвержденный опыт масштабирования сложных, многоуровневых операций в динамичной среде.
— Сильный опыт управления командами, влияющими на доходы (операции продаж, полевые команды, взыскания или аналогичные).
— Демонстрированная способность руководить большими, разнообразными командами и старшими руководителями.
— Сильный аналитический склад ума с глубоким пониманием операционных метрик и экономики единицы.
— Опыт тесного сотрудничества с командами продукта и инженерии по инициативам автоматизации и масштабируемости.
— Исполнительное присутствие с возможностью влиять на уровне C-level и совета директоров.
— Разговорный английский и испанский языки.
Условия:
— Гибридный формат работы в Колумбии.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
WHAT YOU’LL WORK ON:
- Own the inbound lead routing process, partnering with Marketing to ensure proper attribution
- Run territory management and strategy for geo-based decision-making
- Support and strategize on every aspect of revenue operations in your territory
- Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting
- Provide input and strategy on comp-based decisions and benchmarking
- Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem
- Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team
- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility
- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy
- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed
- Own the closed-won process from signature through handoff to post-sale
- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions
YOU MAY BE A FIT IF:
- You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization
- You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk
- You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene
- You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance
- You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems
- You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter
- You’ve earned trust with a sales team by making their lives easier while holding them accountable to process
- You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice
- You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard
- You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations
- You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance
- You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself
Задачи:
— Создавать и внедрять внутренние продукты и инструменты на основе данных и ИИ, которые помогают командам Product и Engineering лучше понимать использование продукта, проблемы клиентов и возможности для улучшения.
— Анализировать большие объемы структурированных и неструктурированных данных, включая телеметрию продукта, обращения в поддержку, разговоры с клиентами, запросы на функции, опросы и метаданные продукта, выявляя сложные закономерности.
— Превращать разовые аналитические задачи в надежные, повторяемые инструменты и рабочие процессы с четкими определениями данных, проверками качества, документацией и обратной связью.
— Переводить сложные выводы в понятные рекомендации для принятия решений, сохраняя доказательства и методологию.
— Вести проекты от начала до конца: определять проблему, находить и связывать нужные данные, создавать первую версию, запускать, измерять использование и качество, улучшать.
— Использовать инструменты разработки с поддержкой ИИ осознанно, проверяя результаты, отлаживая ошибки и применяя здравый смысл.
— Продвигать и воплощать культурные принципы Samsara в масштабах компании.
Требования:
— 1–5 лет профессионального опыта в product operations, аналитике данных или продукта, бизнес-операциях, консалтинге, техническом управлении продуктом или аналогичной сфере, где решали неоднозначные задачи с помощью данных и технологий.
— Подтвержденный опыт создания и внедрения полезных для реальных пользователей инструментов, приложений, дашбордов, автоматизаций, продуктов данных или повторяемых аналитических процессов.
— Опыт структурирования и анализа сложных или больших наборов данных, проверки результатов и объяснения их значимости.
— Сильное понимание продукта и клиента: фокус на проблеме пользователя и бизнес-результате, а не на технологии.
— Четкие письменные и устные коммуникационные навыки, умение объяснять техническую и аналитическую работу нетехническим партнерам без потери важных деталей.
— Высокая ответственность, любознательность и внимание к деталям, способность быстро учиться, задавать острые вопросы, формировать мнение и работать в условиях неопределенности.
Идеальный кандидат:
— Опыт работы в B2B технологической компании или тесного взаимодействия с командами Product и Engineering.
— Опыт в функциях Product Operations, включая определение и отслеживание дорожных карт продукта, запросов на функции и представление голоса клиента в обсуждениях продукта.
Условия:
— Удаленная работа (кандидаты из США и Канады).
— Годовая базовая зарплата от $106,802.50 до $179,500 USD.
— Возможность получения начального гранта RSU без периода вестинга и последующих обновлений в зависимости от результатов.
— Отсутствие поддержки релокации.
— Требуется при отклике указать, что вакансия найдена на Remocate.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are looking for an IT Support / Operations Engineer to join Baseten
as we continue to scale our IT team. In this role, you will play a critical part in
bringing our technical support entirely in-house to provide a seamless, high-touch
experience for all Baseten employees.
As we continue to scale, you will be the primary point of contact for day-to-day
technical issues, allowing you to have a direct impact on our team's productivity
and overall office environment. This position is ideal for a hands-on problem
solver who enjoys a mix of hardware and software troubleshooting, user lifecycle
management, and maintaining the physical IT infrastructure of a modern office.
While you will focus heavily on elevating our internal support standards, you will
also assist with systems administration and workflow automation as our company
evolves. This is a hybrid role based out of our San Francisco or New York office, following our
standard policy of three days per week in-person to ensure our physical office
and AV systems remain high-performing and reliable.
RESPONSIBILITIES
- Serve as the escalation point for day-to-day technical support, diagnosing and
resolving hardware and software issues across our Mac and Windows fleet
- Manage user lifecycle administration including provisioning, deprovisioning,
and access management across all systems and services
- Own the IT onboarding experience for new employees — from laptop setup
and account configuration to a smooth first-day experience
- Maintain and continuously improve office IT infrastructure to ensure a reliable,
high-performing environment for all employees
- Build and maintain a knowledge base of self-serve resources to reduce ticket
volume and empower users
- Manage IT asset procurement, inventory tracking, and vendor relationships
- Support new office buildouts and contribute to broader workplace IT planning
as we scale
- Identify opportunities to automate workflows and eliminate inefficiencies
across IT operations
- Adapt to the evolving needs of a fast-growing company, taking on new
challenges as they arise
- Systems administration, including managing admin-level access, configuring
user permissions, and performing routine maintenance across cloud-based
services.
REQUIREMENTS
- Strong working knowledge of Google Workspace, MDM platforms (e.g.
Kandji), IdM/SSO solutions (e.g. Okta), and video conferencing tools
- Proven experience administering macOS at scale, with solid working
knowledge of Windows environments
- Hands-on experience with automation tools and a track record of streamlining
IT processes and workflows
- Excellent communication skills with a genuine passion for delivering great
support experiences
- Strong organizational skills with the ability to manage multiple priorities in a
fast-paced, ambiguous environment
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Pasig City, Philippines
JOB DESCRIPTION
Summary:
The
ERP System Operations Project Manager
leads the international arm of ClinChoice’s Global ERP Administration function and collaborates with the company’s international cross-functional teams to support users in their day-to-day use of Microsoft Dynamics 365. The role also works with the company’s ERP development team and third-party vendor to maintain and optimize ERP system operations.
Responsibilities:
Lead the International ERP Administration team and oversee first-level technical and functional support for international users of Microsoft Dynamics 365 modules.
Collaborate closely with international cross-functional teams across multiple entities and with key ERP stakeholders to diagnose system issues, recommend solutions, and continuously identify opportunities to improve ERP performance.
Analyze business requirements; prepare functional specifications and design documentation; and manage change requests, service requests, and budget alignment and
Manage the full system project lifecycle, including project kickoff, planning, issue tracking, timeline management, and testing coordination. Oversee testing activities and release schedules to ensure the successful delivery of system enhancements.
Manage ERP timesheet operations and support resource planning. Monitor company-wide timesheet and resource-planning processes to ensure satisfactory monthly completion and approval rates. Continuously evaluate and optimize timesheet-management processes and training programs.
Manage ERP user permissions and oversee the development, maintenance, and review of system-related standard operating procedures.
Manage the tracking and prioritization of open requests, ensuring the timely resolution of critical system issues.
Lead and facilitate ERP project meetings with stakeholders at all organizational levels.
Design, develop, and deliver company-wide application training programs, including monthly ERP timesheet training for new hires, line managers, and project functional leads.
Evaluate, initiate, and lead cross-functional standardization and automation initiatives that drive continuous business process improvement and operational efficiency.
Skills and Qualifications:
Bachelor’s degree or higher in information systems, computer science, accounting, finance, or a related field.
Minimum of
5 years of experience in ERP operations or finance systems support
. Hands-on experience with
Microsoft Dynamics 365
is
highly preferred
.
Strong written and verbal communication skills, with excellent analytical and problem-solving abilities.
Proven ability to lead cross-functional initiatives and manage multiple projects simultaneously.
Experience managing system implementation, maintenance, and continuous improvement initiatives.
Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Ability to work effectively as a collaborative team member and support operations across multiple time zones.
Business-level proficiency in English is required
, and
proficiency in Mandarin Chinese is preferred
for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period.
Flexibility to support
U.S. and European time zones.
ГибридГеография найма не уточнена
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридRelocation expense coverage to NYC or SF (if needed)
География найма не уточнена
leadMaputo
УдалённоseniorRemote - US
УдалённоAmericas; EMEA
ОфисSan Francisco; New York
УдалённоГеография найма не уточнена
ГибридSan Francisco
Pasig City, Philippines; Ability to work effectively as a collaborative team member and support operations across multiple time zones; for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period; and European time zones
Все вакансии в одном месте — страница 16 · Job Hunters