Location: New York, United States; San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Lifecycle marketing at OKX is evolving. We're not looking for someone to run campaigns — we're looking for someone to fundamentally rethink how we engage traders across the US market on one of the world's leading crypto platforms.
This is a leadership role for a marketer who thinks in systems, not sends. Someone who is comfortable defining a US-market engagement strategy as well as getting into the work to make it happen. Reporting to the Global Head of Lifecycle Marketing, you'll help define the vision, strategy, and output of lifecycle marketing for the US. Your execution layer is AI agents, cross-functional partners, and co-operating with the broader Lifecycle marketing team. That means your ability to train, direct, brief and critique is as important as your ability to set direction.
If your default mode is execution and program management or pure strategy and handoff, this isn't the role for you. If your default mode is leading from the front, and you have the craft and judgment to shape the work through strategic problem-solving, AI-native thinking, and a relentless focus on what quality looks like to actually move users — read on.
What You’ll Be Doing
Lifecycle Strategy & Vision
Define how OKX engages US users from acquisition through activation, retention, and reactivation — across segments and products. You'll set the strategic framework for the US market, working in close alignment with the Global Head of Lifecycle to ensure regional strategy ladders into global priorities. This means deeply understanding US crypto user behavior, identifying the highest-leverage moments in the lifecycle, and building programs that compound over time.
AI-Native Ways of Working
You will lead by example in embedding AI into every layer of lifecycle marketing — from ideation and content development to segmentation, testing, and analysis. Critically, this includes building and training agentic AI workflows: multi-step, autonomous systems that execute lifecycle programs at scale. You'll know the outcomes of poorly trained agents. You won't just adopt AI tools; you'll help determine which ones we build, which we leverage for each task, and how we use them to raise the ceiling on what a lean, high-performing team can deliver.
Insight-Led Decision Making
You'll be the person in the room who can translate user behavior data into a point of view — and then into a program. You'll develop a deep understanding of our user segments, their motivations, and the signals that predict engagement, conversion, and churn. Reporting and dashboards are a starting point, not the destination.
Cross-Functional Leadership
Lifecycle doesn't work in isolation. You'll build genuine partnerships with Product, PMM, Data, BI, Design, Legal, and regional teams — not just as a stakeholder manager, but as a strategic voice in how OKX grows. You'll influence roadmaps, shape go-to-market planning, and ensure lifecycle has a seat at the table early.
What We Look For In You
Strategic instinct.
You've led lifecycle programs that were defined by a clear strategic thesis. You can articulate why a program is designed the way it is, what user problem it solves, and how it ladders to business outcomes.
Demonstrated AI fluency.
You actively use AI in your day-to-day work, including agentic tools and autonomous workflows. You've built or directed the development of AI-powered systems/processes and can speak specifically to how you've trained agents, trained co-workers to use them, where you've course-corrected poor outputs, and where AI genuinely creates leverage versus where it doesn't. Using AI chat tools is a baseline, not a differentiator.
A user behavior obsession.
You think about users before you think about channels. You can read engagement data and form a hypothesis. You know the difference between a segment and a persona, and you know how to use both.
Ability to execute with speed and excellence:
You can look at a lifecycle program, a campaign brief, a piece of copy, or a targeting strategy and know immediately what's working and what isn't — and articulate why. You can develop these yourself when needed. This isn't primarily an executional role, but you bring enough craft and hands-on judgment to direct AI agents and cross-functional partners with precision, and to close the gap between strategy and output without losing quality.
Comfort with ambiguity and a bias toward action.
OKX moves fast. The crypto landscape moves faster. You'll be expected to make smart decisions with incomplete information, move quickly, and refine as you go — not wait for perfect conditions.
Demonstrated leadership through strategic change.
You've been in situations where direction shifted — market conditions, business priorities, platform constraints — and you didn't just adapt, you led. You can point to specific moments where you reoriented a team or program mid-flight, held quality standards under pressure, and came out with momentum intact.
Global perspective, local instinct.
You've worked across multiple markets and understand that a single lifecycle strategy rarely fits all. You know how to build frameworks that scale globally while giving regional teams the flexibility to be relevant locally.
Nice to Haves
15+ years in lifecycle, CRM, or growth marketing in a high-growth, fast-paced environment
Demonstrated track record of building lifecycle strategies that drove measurable impact on activation, retention, or LTV — not just engagement metrics
Meaningful AI adoption in your own workflows — you should be able to speak specifically to how you use it and what it's changed
Experience with Marketing Automation tool roll outs is an advantage
Experience in crypto, fintech, or financial services strongly preferred
Familiarity with CeFi/DeFi and genuine curiosity about the crypto space
Strong communication skills — you can present a strategy to a CMO and a campaign brief to a designer with equal clarity
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
New York, United States; San Jose, California, United States
Location: New York City, NY; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science & Analytics team, you will play an instrumental role in Anthropic's mission of building safe and beneficial AI — this time by driving data-informed decisions across the commercial customer lifecycle. This role sits at the intersection of fast-moving sales operations and rigorous statistical analysis. You will work across multiple segments and products, partnering with analytics engineers, fellow data scientists, and go-to-market leadership to turn complex commercial data into actionable strategy.
You will own measurement and analysis for new logo acquisition through activation, expansion, and retention for a rapidly scaling, consumption-based AI platform. You've worked in cultures of analytical rigor before, and you're eager to help shape the norms and best practices of a growing data science function at a pivotal moment in the company's growth.
Key responsibilities
Define key metrics, build measurement frameworks, and maintain core reporting to evaluate GTM success across segments and products
Analyze commercial and user data to surface actionable insights, size opportunities, and influence roadmaps and go-to-market strategy
Develop hypotheses and apply rigorous causal inference methods — controlled experiments, synthetic controls — to make clear, actionable recommendations
Investigate anomalies, conduct root cause analyses, and provide data-driven guidance on priorities and decisions
Build statistical models, optimization frameworks, and simulations to support and automate commercial decision-making processes
Present analyses and recommendations to both technical and non-technical stakeholders, including GTM leadership
Establish foundational data practices and help scale analytics infrastructure to support rapid product and commercial iteration
Minimum qualifications
Proficiency in Python, SQL, and data visualization tools
Expertise in experimental design, causal inference, statistical modeling, and A/B testing, particularly in high-scale technical environments
Demonstrated ability to translate complex data into clear, actionable insights for both technical and business audiences
Strong written communication and presentation skills
Ability to work effectively in fast-moving, ambiguous environments — comfortable creating structure and driving progress where neither yet exists
Preferred qualifications
5+ years of experience in data science or analytics roles
A strong track record in multi-segment, multi-product B2B sales or commercial analytics, especially with consumption-based revenue models
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
Genuine interest in Anthropic's mission of developing safe and beneficial AI
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hamburg
Workplace: Hybrid
adjoe is redefining the future of mobile advertising. Powered by advanced AI, first-party data, and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with our intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 700 million users worldwide for scalable growth. Backed by Europe’s leading media powerhouse Bertelsmann and operating from offices in Hamburg (HQ), Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
What You Will Do:
- Executive Relationship Management: Navigate and manage high-stakes technical relationships with C-level stakeholders (CTOs, Architects, and Engineering Leads) at our most strategic publisher partners.
- Success & Service Excellence: Ensure industry-leading satisfaction levels and uphold rigorous Service Level Agreements (SLAs) for our global publisher base.
- Technical Implementation: Oversee end-to-end complex onboardings and technical integrations, ensuring seamless alignment between publisher tech stacks and our proprietary systems.
- Strategic Escalation: Act as the final point of escalation for “unsolvable” technical bugs, delivery discrepancies, or high-priority system failures.
- Product Advocacy: Partner closely with Product and Engineering teams to translate direct publisher feedback and technical pain points into actionable items for the product roadmap.
- Mentorship & Growth: Lead, mentor, and scale a team of Technical Account Managers (TAMs), fostering a culture of technical curiosity and client-first problem-solving.
- Standardization: Develop and refine “Playbooks” for onboarding, troubleshooting, and partner management to ensure a consistent, world-class partner experience.
Who You Are:
- You bring 8+ years of experience in Ad Tech, MarTech, or SaaS, including at least 5 years in a formal leadership or people-management capacity.
- Executive Ownership: You embody a “driver” mentality. You take full accountability for key initiatives, navigating ambiguity with a sense of urgency and ensuring projects reach the finish line through proactive leadership.
- Analytical Power: You possess elite problem-solving skills and are comfortable “getting into the weeds” with data. You are proficient in SQL for database querying, as well as Excel and other advanced analytics tools.
- Technical Literacy: You have a solid understanding of HTML and JavaScript (or a similar scripting language). You understand the architecture of the web and how disparate technical systems communicate.
- Systems Expertise: You have a working knowledge of HTTP REST endpoints and the ability to diagnose failures within API-driven environments.
- Master Communicator: Fluent in English, with the ability to clearly translate complex technical concepts for executive stakeholders and business priorities for engineering teams—without anything getting lost in translation.
How You’ll Stand Out:
- Fluency in German is a strong plus, enabling close collaboration with teams and stakeholders across our Hamburg HQ and wider DACH region.
- Familiarity with Java, Kotlin, or Swift, or personal experience building and deploying your own applications.
- A deep understanding of the mobile ad tech landscape, including SDK integrations and current industry best practices.
We welcome applications from people who will contribute to the diversity of our company.
Location: Boston
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Meet Your Team: Supply Growth
At adjoe, we turn app publishers' potential into proven revenue. Our Publisher Accounts team combines adjoe’s deep technical expertise with strategic insight to optimize every aspect of creating engaging user experiences that drive monetization. We understand the delicate balance between user engagement and revenue generation, optimizing ad placements for visibility while ensuring a seamless app experience. Our publishers see concrete results: higher ARPDAU, improved retention metrics, and stronger overall user satisfaction and monetization performance.
What You Will Do:
- Manage and grow a portfolio of app publisher partners, driving mutual revenue growth and long-term success.
- Build and nurture strong relationships with partners through consistent communication across Slack, email, and video calls.
- Monitor and analyze key performance metrics (CPI, CPM, CTR, ARPDAU, etc.) to identify optimization opportunities and maximize results.
- Develop and present performance reports, insights, and Quarterly Business Reviews (QBRs) to partners and internal stakeholders.
- Collaborate cross-functionally with Product, Tech, and Business teams to address partner needs, troubleshoot issues, and deliver impactful solutions.
- Identify upselling and optimization opportunities to increase partner engagement and revenue potential.
- Translate partner feedback and market insights into actionable recommendations that help shape product improvements and strategy.
- Take ownership of your portfolio performance, proactively driving initiatives to exceed growth and retention targets.
Who You Are:
- You have 2+ years of experience in AdTech, mobile advertising, or digital marketing.
- You have a solid understanding of key industry metrics such as CPI, CPM, CPC, ARPDAU, CTR, and know how to leverage them to drive performance.
- You’re an exceptional communicator and can clearly convey complex ideas to diverse audiences.
- You bring strong analytical and problem-solving skills, with the ability to turn data into actionable insights and present to the partners in regular QBR meetings.
- You’re proficient in Google Workspace, especially Sheets and Slides, and use them effectively to analyze data and present results.
- You’re highly results-driven, motivated by achieving measurable outcomes and maximizing revenue.
- You thrive in a fast-paced, dynamic environment where priorities can shift and agility is key.
- You take full ownership of your work, proactively identifying opportunities and following through with impact.
Fuel for the Journey: Benefits to Support Your Ambitions:
- Work-Life Package: 2 remote days per week, 26 vacation days, 4 personal days, and initially 10 sick days, flexible working hours, 3 remote weeks (1 week at a time), office in the heart of Boston.
- Future & Financial Health Package: Comprehensive medical, dental, and vision plans as well as 401K match program
- Activity Package: Regular team and company events, bi-annual trips to HQ in Hamburg, Germany!
- Education Package: Opportunities to boost your professional development with courses and training directly connected to your career goals
- Free of charge access to our EAP (Employee Assistance Program) which is a counseling service designed to support your mental health and well-being
We welcome applications from people who will contribute to the diversity of our company.
О КОМПАНИИ
Финтех-платформа, предоставляющая услуги процессинга платежей для различных типов бизнеса (low-risk, middle-risk и high-risk). Ищем специалиста по Telegram и AI-контенту для развития каналов и сообществ, создания продающего контента и настройки автоворонок.
ЗАДАЧИ
• Ведение и модерация Telegram-каналов и сообществ, работа с комментариями;
• Разработка контент-планов, написание продающих и прогревающих постов, сценариев;
• Запуск вовлекающих активностей: конкурсы, AMA, интерактивы;
• Генерация AI-контента (short-video, аватары, визуал) с помощью ChatGPT, Midjourney, Runway, HeyGen и др.;
• Настройка мультиаккаунтов и автоворонок, сопровождение пользователей до покупки;
• Тестирование гипотез, анализ CTR/retention/conversion, оптимизация воронок.
ОЖИДАНИЯ ОТ КАНДИДАТА
• Опыт ведения Telegram-каналов и комьюнити;
• Навык написания продающих и прогревающих текстов;
• Практическое владение AI-инструментами для создания контента;
• Базовое понимание воронок продаж и метрик (CTR, retention, conversion);
• Опыт мультиаккаунтинга и быстрой генерации тестов/идей;
• Быстрота, самостоятельность, умение чувствовать аудиторию;
• Опыт в crypto/fintech/arbitrage, Telegram Ads, знание CPA/LTV;
• Навыки работы с ботами и автоворонками, наличие портфолио кейсов.
УСЛОВИЯ
• Полностью удаленный формат взаимодействия;
• Работа в динамичной финтех-среде;
• Прозрачная система мотивации: ставка + бонусы.
Location: Beijing
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.
adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners’ business to the next level. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources for app publishers worldwide (ranked #1 for growth in the AppsFlyer Index). And that’s just the start: We’ve just launched our programmatic in-app platform in order to disrupt the status quo of mobile ad monetization. Again.
Home to an advanced tech stack, powerful financial backing from Bertelsmann, and a long-term growth mindset, adjoe is part of the AppLike Group ecosystem. A hub of disruption and thought leadership in the app economy, with a driven and dynamic workforce to be reckoned with.
Be the next tech-driven, ambitious talent to join our growing teams!
Meet Your Team
As our Senior Demand Growth Manager you are part of the global Demand Growth Team at adjoe and work in partnership with our Partnerships Team in Singapore (APAC focus) whilst collaborating with your teammates from the EMEA and US offices.
This role is focused on continuous advertiser revenue growth and relationship development with adjoe’s advertising clients. On the day to day you will be responsible for analyzing campaign performance data, coming up with creative strategies to expand the partnerships whilst leveraging adjoe services and products. You will be communicating regularly with partners and internal stakeholders via various channels. You will work closely with the APAC Demand Growth Lead and the team to exchange best practices and drive overall revenue growth for all partners.
What you will do:
-
- Establish strong relations with potential mobile gaming and mobile app advertisers in GCR and beyond and bring them to use adjoe’s advertising solution
- Be responsible for overall pipeline management including lead generation, reach-outs, and closing.
- Work closely with internal stakeholders on onboarding and growing your clients
- Manage a portfolio of existing partners with the focus of growing and generating incremental revenue for both parties
- Analyze KPIs and trends related to the performance of your partners and take action accordingly
- Develop growth strategies for partners leveraging all adjoe products
- Establish strong relationships with your existing partners through day-to-day communication (Slack, emails, calls) as well as regular face to face review meetings
- Support new partners during the onboarding process
- Prepare and present reports and presentations to your partners
- Gather and communicate your partner’s requests to internal stakeholders, including technical troubleshooting
- Collaborate with your teammates on projects focused on advertiser growth and processes improvement
- Be part of an international English-speaking team
Who you are:
-
- You have at least 3-5 years of experience in account management and operations, preferably in the adtech or the mobile advertising space with a proven track record
- You understand the standard KPIs used in adtech (CPI, eCPM, CPC,Conversion, Retention, ARPU, ROAS etc.).
- Expert with Google Suite (especially, with Sheets and Slides).
- Communicate fluently in both Mandarin and English (verbal and written).
- You have experience using a CRM.
- You have an output- and revenue-driven attitude.
- You like to work in a fast-paced environment and a strong sense of ownership.
- You are hungry to make a real impact in sales and win T1 and T2 enterprise clients in GCR.
中文
工作地点:北京
adjoe 是领先的移动广告平台,致力于开发前沿广告与变现解决方案,助力应用合作伙伴实现业务升级。凭借独创的Playtime广告单元,我们已成为全球增长最快的广告平台之一,并跻身应用发行商顶级用户获取渠道(AppsFlyer指数增长榜首)。过去五年间,adjoe持续提升营收、拓展新市场(美国、亚太、欧洲中东非洲),并于2024年跻身独角兽行列。
作为applike集团生态系统的重要成员,adjoe拥有先进的技术架构,获得欧洲领先媒体集团贝塔斯曼的强劲资金支持,并秉持长期增长理念。我们是应用经济领域颠覆性创新与思想领导力的枢纽,拥有充满活力且不可小觑的团队。加入我们不断壮大的团队,成为下一位技术驱动型雄心领袖!
认识我们的团队
作为我们的高级需求增长经理,您将加入adjoe的全球需求增长团队,与新加坡的合作伙伴团队(专注于亚太地区)紧密合作,同时协同欧洲、中东及非洲(EMEA)和美国办事处的同事共同开展工作。
该职位致力于推动广告主收入的持续增长,并深化与adjoe广告客户的关系。日常工作中,您将负责分析广告活动表现数据,制定创新策略以拓展合作伙伴关系,同时充分利用adjoe的服务与产品。您将通过多种渠道与合作伙伴及内部利益相关者保持定期沟通。您将与亚太区需求增长负责人及团队紧密合作,交流最佳实践,推动所有合作伙伴的整体收入增长。
您将负责:
- 与大中华区及全球范围内的潜在移动游戏和移动应用广告主建立牢固的合作关系,并引导他们使用adjoe的广告解决方案。
- 负责整体销售 pipeline 管理,包括潜在客户开发、主动接洽及成交。
- 与内部相关方紧密合作,推进客户入驻及业务增长。
- 管理现有合作伙伴组合,重点为双方创造增长并带来增量收入。
- 分析合作伙伴绩效相关的关键指标(KPI)及趋势,并据此采取相应行动。
- 利用 adjoe 的所有产品为合作伙伴制定增长策略。
- 通过日常沟通(Slack、邮件、电话)以及定期面对面评审会议,与现有合作伙伴建立牢固的关系。
- 在入职过程中为新合作伙伴提供支持。
- 准备并向合作伙伴展示报告和演示文稿。
- 收集并向内部利益相关者传达合作伙伴的需求,包括技术故障排除。
- 与团队成员协作,共同推进以广告主增长和流程优化为重点的项目。
- 加入一个国际化的英语工作团队。
您应具备的条件:
- 您拥有至少3-5年的客户管理与运营经验,优先考虑在广告技术或移动广告领域拥有成功业绩记录的候选人。
- 您熟悉广告技术领域常用的标准KPI(CPI、eCPM、CPC、转化率、留存率、ARPU、ROAS等)。
- 精通Google套件(尤其是表格和幻灯片)。
- 能流利使用中文和英语进行沟通(口头及书面)。
- 具备CRM系统使用经验。
- 具备以成果和营收为导向的工作态度。
- 乐于在快节奏的环境中工作,并具备强烈的主人翁意识。
- 渴望在销售领域产生实质性影响,并在大中华区(GCR)赢得T1和T2级企业客户。
We welcome applications from people who will contribute to the diversity of our company.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an innovative AI-driven media agency at the forefront of the creator economy and digital marketing space. Specializing in cutting-edge generative technology, the team develops sophisticated AI digital twins for high-level business owners, coaches, and consultants. Their proprietary systems automate the entire content lifecycle—from video production to multi-channel distribution—enabling global leaders to scale their online presence and lead generation without the need for constant filming.
With over 1,000 successful implementations, this fast-growing company is redefining how professional expertise is packaged and delivered across social platforms and digital education. The team is driven by a mission to eliminate the friction of content creation through advanced automation and realistic synthetic media. Candidates will join a results-oriented, forward-thinking environment that thrives on innovation, technical excellence, and high-impact digital transformation for a diverse range of international industries.
Job Summary
We are looking for a high-caliber Client Success Manager to become the operational heartbeat of a rapidly growing creative agency. Our team is at the forefront of the AI revolution, producing hyper-realistic digital clones for high-profile business owners to scale their social media presence. As we expand, we need a seasoned professional to take full ownership of the client journey. This isn’t a support role; it is a leadership position where you will bridge the gap between clients and our production team, and build the processes that will define our future. If you are an experienced CSM who thrives in fast-paced, founder-led environments and is excited by AI-driven content, we want to hear from you.
Key Responsibilities
Act as the primary, proactive point of contact for all clients via WhatsApp, Slack, and email, ensuring no query goes unanswered.
Own the end-to-end client onboarding process, setting clear expectations and establishing trust from day one.
Manage high-volume content delivery schedules, coordinating between internal virtual assistants, editors, and copywriters to meet deadlines.
Perform rigorous quality control on all AI-generated video outputs to ensure brand consistency and technical excellence before delivery.
Oversee social media scheduling across platforms including Instagram, Facebook, and YouTube Shorts.
Identify operational bottlenecks and create SOPs to move the business toward a more mature, scalable infrastructure.
Proactively monitor account health, identifying and resolving potential retention risks before they escalate.
Requirements
Proven experience as a Client Success Manager, Account Manager, or Delivery Manager, specifically within a marketing or creative agency.
Exceptional professional English (written and spoken) with the ability to manage client expectations with authority and empathy.
High-level organizational skills with the ability to track multiple deliverables across 20+ active accounts simultaneously.
Demonstrated reliability and a commitment to a full-time, dedicated role; we are looking for a long-term partner, not a freelancer with multiple projects.
Technical comfort and curiosity; you must be willing to dive into AI tools like HeyGen and ChatGPT as part of your daily workflow.
A "builder" mindset—the ability to take ownership of an operationally immature business and implement structure without constant direction.
Ability to handle difficult conversations professionally and de-escalate client concerns independently.
Direct experience with AI video generation tools or short-form video content agencies.
Proficiency in Notion for project tracking and documentation.
Experience working directly with founders in early-stage, fast-moving companies.
Background in personal branding or social media strategy for professional sectors (e.g., Real Estate, Medical, Finance).
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Opportunity to lead in the cutting-edge AI content space
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Orlando, Florida, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
About Orlando:
Located in the heart of Orlando’s Baldwin Park district, BRPH’s Orlando office is a dynamic regional hub supporting some of our most innovative work across education, entertainment, hospitality, and commercial markets. Our Orlando team brings together architects, engineers, designers, and project specialists in a highly collaborative environment that values creativity, technical excellence, and client service.
Overview
The Project Controls Specialist II performs all functions of the position with minimal supervision and is responsible for the technical support of the project controls function on projects and proposals. Project Controls provides the tools and systems necessary to manage effectively and proactively, control, and report on cost and schedule for concurrent projects throughout the organization.
Essential Duties and Responsibilities
Services include planning, cost, and schedule (work breakdown structure) metrics and tools, collecting performance data (installed quantities, expended labor hours, and other progress measurements for direct hire and subcontract work), tracking data (daily cost compilation and monitoring), analyzing (earned value, productivity, and risk analysis), and reporting.
Assist the Project Manager with tracking all changes or potential changes to the project scope and supports estimates of cost changes and schedule impact.
Integrates cost and schedule data and reporting with the company’s accounting and management information systems to facilitate meeting company performance and financial goals.
May support change control management, document control management, and critical path method network analysis.
Works closely with assigned Project Manager and project teams on all assigned projects to satisfy project controls requirements.
Reviews project contractual requirements and follows through to ensure compliance.
Receives and distributes all incoming and outgoing project correspondence. Serves as the client contact when Project Manager is unavailable.
Prepares and maintains assigned Project Manager’s Project book, when required.
Manages the systematic retention, protection, retrieval, transfer, and disposal of technical data and correspondence in assigned Project Manager’s area.
Assists Project Managers in preparation of budgets, project plans, meeting minutes, AIA contracts, reports, proposals, responses to Review comments, and other required project documentation.
Coordinates and distributes design submittals including compiling drawings, specifications, cost estimates, calculations, design analysis and reports for contractual submittals to clients. Notifies team members of quality and submittal requirements and deadlines.
Prepares project requisitions for new projects.
Prepares P.O. requests for sub-consultants.
Sets up and maintains project team and project center administration in Newforma.
Prepares QC report for all design submittals, assembles QC documentation, and prepares for archival.
Sets up and maintains Project Schedules on all assigned Project Manager’s projects.
Fully understands definitions, terms, use and procedures for shop drawings, RFIs, ASIs, RFPs, record drawings, LTs, Green Sheet, Quality control, etc.
Schedules and coordinates all team meetings and site visits. Attends meetings and records minutes when required. Handles all Construction Administration requirements, such as, but not limited to, revisions ASIs, PRs, change orders, pay requests, RFIs, shop drawings and punch lists.
Sets up and maintains project logs including Revision log, ASI log, Supplemental Sketch log, etc.
Handles Bid Phase administration by preparing log for release of bid documents and addendum. Attends bid opening, when required. Releases and returns plan deposit checks back to bidders, per instruction in Bid Documents.
Responsible for job specific procedures and quality standards as defined by BRPH.
Primary Competencies
Acts with Integrity
Demonstrates consistency and utilizes clear judgment.
Business Acumen
Exposed to various analytical requirements and begins to formulate a basic understanding of Project Controls concepts and principles.
Provides support to proposals with exposure to various contracting methodologies.
Communicates Clearly
Demonstrates consistent, effective, and efficient written and oral communications skills.
Expresses ideas, exercises sound judgment and effectively listens.
Company Standards Implementation
Embraces and demonstrates the company’s core values and applies them in performance of responsibilities.
Gets Results
Develops and maintains an orderly and efficient approach to assignments.
Applies attention to detail and quality approach to assignments.
Organizational Management
Supports relationships with other functions relative to Project Controls.
Builds collaborative relationships with other organizations.
Exhibits confidence and positive attitude about the project and the company.
Pursues Self Development
Demonstrates energy and commitment for continuous self-improvement.
Learns to perform a task through on the job training and asking questions.
Safety Consciousness
Knows and applies safety policies and procedures.
Technical Skills
Reviews expenditures for coding accuracy.
Updates commitment log for purchase orders and subcontracts.
Assists in the development of information to support the trending and forecasting processes.
Provides support as required to facilitate preparation of information for progress measurement.
Exposure to rudimentary earned value information and its application.
Assists with gathering information from the accounting system for tracking actual cost information.
Exposure to the procurement process and the relationship to Project Controls responsibility.
Supports project change order process and gains insight to the rationale and requirements concerning its importance.
Education and/or Experience
Associates degree or bachelor’s degree or demonstrated equivalent technical training.
A minimum of six years of experience in engineering, architecture, project administration, procurement, and construction projects.
Must be a US Citizen or a Permanent Resident
Other Skills and Abilities
Must be proficient in Word, Excel and Outlook (current BRPH version), with some knowledge in PowerPoint and Adobe.
Must have good human relations skills, including the ability to effectively direct and relate to other people positively.
Excellent verbal and written communication skills required.
Physical Requirements
Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Boulder, CO
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE:
We are searching for an elite growth leader, ready to play the game of their career. You will be leading a passionate and highly motivated team of over 10-20 reps across the West of the United States of America to a scale that very few businesses ever achieve, whilst having an impact on one of America’s most vital industries, Agriculture.
Leading the West, you will be covering the full customer cycle from new sales through to Account Management. We’re looking for someone with commercial nous, X-factor, charisma, highly competitive yet technically strong as a sales leader… and the ability to hit a target nobody can yet see possible. This is a rare opportunity to play a pivotal role in leading the region's growth past the hundreds of millions of ARR. Roles of this scale, in a hyper-growth business, simply don’t come around often. Could be a bit of you?
You’ll be excited by exponential growth, and feel right at home leading on ambitious strategies. When the pressure is on in the biggest moments, you’ll be someone who wants to be in the game. You might find yourself juggling time on ranch with customers, coaching and developing your team, through to driving growth strategy and cross-functional priorities within Halter. You’ll be masterful at building trusting relationships, driving sales processes, managing large pipelines and enabling a team, whilst advocating for customers with a solutions-oriented mindset.
Aside from jumping on the Halter roller coaster, you will be making a real world impact, making farming more productive and sustainable. You will build relationships across America's most influential ranching leaders, who also happen to be some of the most down to earth, genuine humans you will ever meet. This is a high-stakes role, spearheading Halter’s growth in the West.
Location - this role can be based in Colorado, California, Washington or Montana. Frequent travel is required.
WHO WE ARE LOOKING FOR
- Someone who doesn’t believe in glass ceilings and walks towards the pressure of large targets and thrives on hard problems.
- Experience in growing new and existing businesses, developing market strategies and more importantly, a track record of delivering high growth.
- Experience working with customers, navigating complex sales cycles and expanding value over time.
- Strong ability to work cross-functionally and lead teams.
- A deep passion for helping ranchers succeed. Experience in farm systems or within the agricultural sector would be a bonus.
- A phenomenal attitude and a team player with the ability to consistently overcome challenges.
- The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
- A hunger for success and personal growth to be able to evolve quickly alongside a world-class sales team.
WHAT YOUR DAY COULD LOOK LIKE
- Sales Leadership: Work closely with the Director of Sales, Lead sales strategy, setting headcount requirements, regions and working closely with Halter leaders to form targets before laying that out to your team into an inspiring vision.
- Manage your team’s inputs on a week to week basis, set the team’s cadence, set and track KPI’s and develop excellent pipeline hygiene.
- Coach and develop your team to become better every week. Adapt Halter’s existing processes to develop and implement training programs for the West team, ensuring continuous skill enhancement and alignment with company objectives. Foster a culture of knowledge sharing and collaboration within the sales organisation.
- Team Management: Lead, mentor, and develop the West team. Set clear performance expectations, KPIs and provide regular feedback. Lead on hiring and performance management. Foster a positive and collaborative team culture that promotes vulnerability and learning.
- Account Management: Ensure a seamless and positive customer experience across the entire customer lifecycle. Monitor customer satisfaction levels and implement improvement initiatives continuously. Work closely with your team to resolve any issues and ensure customer retention and expansion. Work in lock step with the Launch, Support and Product functions to ensure tight collaboration across every customer touchpoint.
- Strategic Leadership: Develop and implement a comprehensive regional strategy to expand our market presence and achieve growth objectives. Identify new market opportunities and drive initiatives to increase market share. Collaborate closely with leaders across Halter to align on goals and objectives.
- Cross-functional collaboration: Work closely with senior leaders, and product and support teams to ensure exceptional results for the West Team.
- Networking: Building and leveraging industry relationships to establish and maintain Halter's brand.
OUR BENEFITS (US ONLY):
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter.
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
The annual OTE salary range for this role is $300,000 - $326,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Ireland
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
Smartling is seeking a Customer Success Manager for a remote, work from home position,
located anywhere in Ireland.
As a Customer Success Manager at Smartling, your goal will be to ensure positive customer health and retention. You will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, and meet their business goals while doing so, from on-boarding and throughout the customer lifecycle. You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us.
You Will
Customer Communication and Education:
Develop communication cadence with your customers on product and industry updates that impact your customers’ global content activities and objectives
Assess customer requirements, resolving problems, anticipating future needs, and generally serving as the customer’s voice within Smartling
Oversee the customer’s implementation of localization best practices to ensure you help the customer drive incremental value and return investment
Customer Retention and Growth:
Develop and implement an effective account planning strategy for your book of business to ensure retention, product adoption and growth through collaboration with other team members
Establish trusted advisor relationships with all major stakeholders within your assigned book of business, such that all activities are closely aligned with the customer’s business strategy, allowing the full potential of their Smartling solution to be realized
Manage the renewal process for a portion of your book of business, and have a clear focus helping your customer's expand their customer's use cases with Smartling
Demonstrating Value:
Lead business review meetings to continuously articulate the value of Smarting and customer’s performance against goals, to encourage adoption and expansion across the customer’s organization
Facilitate business process optimization workshops and enjoy participation in Smartling events for customer marketing activities
You Have
Minimum 3 years of experience in a B2B customer success/client services/account management role
Detail-oriented with proven ability to manage multiple customer relationships with many internal and external stakeholders, project manage, set priorities and stay organized
Experience managing contract renewals and up-sells
Experience working in a role that required you to stay calm in the face of technical and/or customer challenges
Proven ability to network and manage relationships across many different functions within a global customer organization
An aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
Business acumen and experience leading and preparing customer presentations/meetings, including working with and manipulating data for value-driven presentations
Bachelor’s degree
A home office setup conducive for working remotely, and the ability to work effectively as a remote team member*
Preferred but not required
Experience with translation, localization, and internationalization processes
Knowledge of the SaaS business model and experience supporting SaaS solutions for midmarket and enterprise business customers
An understanding of modern software development processes like continuous delivery
You Are
Results-focused.
Center on professional and personal growth
Enthusiastic.
A fun and energetic co-worker
A Leader.
Proactive and will use excellent judgment when dealing with issues
Customer-focused.
Passionate for client success at all times
Detail-oriented.
Supremely well organized with attention to detail
A Team Player.
Ability to work effectively and cross-functionally within all levels of management, both internally and externally
You Will Enjoy
Freedom
🏡 - we are remote-first
Growth
- an opportunity to learn and advance your career
Wealth
💰 - we offer a competitive salary
Wellness
- company-sponsored Health insurance plan & pension plan with company matching
Balance
- flexible PTO + bank holidays; generous parental leave
Culture
🤝 - an energetic, value-driven, and fun culture and team spirit
Bonus
- employee referral programs and apple equipment
Smartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
*
To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
#LI-TO1
Location: Sydney, Australia
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are growing our Enterprise CS team and looking to add an exceptional
Senior
Enterprise Customer Success Manager
. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.
In this role, you will also be responsible to:
Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency
Requirements
Qualifications / Experience / Technical Skills
BS or equivalent education
7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. . Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
Prior experience in driving NRR growth within the customer base,
Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
Preference will be given to candidates who:
Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
Have prior experience in leading/driving/consulting in Digital Transformation initiatives
Estimated 25% travel required.
Soft Skills / Personal Characteristics
Ability to develop an understanding of large complex businesses with many stakeholders
Comfortable operating with revenue targets
Strong sense of customer empathy and customer-centricity
Grit and resilience to manage occasional tough & complex situations
Excellent interpersonal and communication skills
Strong problem-solving and analytical thinking
Project management and storytelling skills
Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
A passion for and belief in the power of automation to drive business value
Project management and storytelling skills
Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
Be a self-motivated team player who loves to drive Impact beyond their current role
Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment
(REQ ID: 2790)
Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire an English Speaking Client Services Officer to join our Client Services team in Limassol office!
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What the job looks like?
The Client Services Officer will have the opportunity to:
Handle client inquiries promptly and professionally via live chat, email, and phone in English.
Act as the main liaison between clients and internal departments, ensuring timely resolution of issues.
Assist clients with verification and KYC procedures in line with regulatory and internal requirements, while providing accurate information on account management, execution queries, and platform functionality.
Troubleshoot technical issues such as login problems and platform navigation, and guide clients in using available tools and resources to improve their trading experience.
Proactively engage clients to minimize churn by delivering personalized support, reactivating dormant accounts, and contributing to client retention through consistent follow-up and tailored solutions.
What will you need to be able to do the job?
At least 1 year experience in a Customer Support/Sales position in a regulated financial services company.
Fluent English language speaker.
College or university degree.
Detail orientation, organization and communication skills.
Good capacity of Microsoft Office applications.
Professionalism, work ethic, self-motivation, and team spirit.
Positive can-do attitude.
Flexibility to work on public holidays on rotation on shifts (Cyprus Time Zone). Shifts: Morning 9:00 -18:00 / Evening 14:00 - 22:00
Will be considered as an advantage:
Any additional language will be considered as an advantage.
Deep understanding and experience with financial products and ETDs such as Futures & Options.
By joining us, you can expect:
Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our Provident Fund Scheme.
Birthday and Loyalty benefits.
Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview with hiring managers or an HR call
Task assessment
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: New York Office
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Lead Solutions Engineer in our NYC headquarters.
As a Lead Solutions Engineer focused on enterprise pre-sales, you are the technical bridge between our enterprise prospects and our AI-powered decisioning platform. You will partner with the Sales Team to architect AI-driven solutions for the world's most innovative financial institutions. Your mission is to secure the technical win by demonstrating how Taktile leverages Generative AI and advanced ML to solve complex credit, risk, and fraud challenges. You are a trusted advisor to our customers and help them achieve their strategic goals and realize value by using Taktile in their decisioning tech stack.
If you are passionate about cutting-edge technology, stay up to date on the latest AI developments, and have a few years of hands-on experience with Python, APIs, and modern AI models in customer-facing environments - all while thriving in a an awesome team that empowers you to grow, then we think you'll love this job!
About You
- You excel at navigating complex Enterprise organizations with stakeholders across different levels of seniority and including both technical stakeholders in an organization (e.g. Principal Engineers, Data Scientists) as well as business stakeholders (e.g. Risk Managers, Credit Analysts).
- You have 3+ years of hands-on experience writing production Python code
- You are curious and customer-centric. You enjoy learning about our customers’ and prospects’ businesses and helping them solve challenges.
- You are able to plan and manage the technical scope of Proof of Concepts (POCs) and technical evaluations. You excel at managing multiple high-stakes prospects simultaneously while partnering with Sales to drive deals to close
- You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business.
- You are collaborative and work well with your peers in Marketing, Sales, Product, Engineering and the Customer Success team.
- You have a proven track record of supporting high-contract-value enterprise deals. You understand that winning an enterprise deal requires more than just good code—it requires strategic positioning, deep discovery, and the ability to handle complex technical objections.
- You are open to a hybrid work model and can work from our NYC office at least three days per week.
What You'll Do
- You help scale the impact of the Solutions function by creating reusable collateral, establishing solution patterns, and mentoring others on customer engagement and technical strategy.
- You discover and translate customer's strategic priorities and problem statements into high impact Agentic AI use cases leveraging Taktile during the sales process and throughout the Enterprise sales cycle, focusing on uncovering high-value AI use cases that justify significant investment and strategic partnership.
- You lead the design and execution of proof-of-value projects that combine customer data, ML/AI models, and Taktile’s platform to demonstrate strategic ROI. You build technical prototypes and demos leveraging the Taktile platform that simulate production-grade integrations and workflows.
- You collaborate with partners and customers to design and build solutions in Taktile's Agentic Decisioning Platform.
- You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives.
- You work with product management to share competitive intelligence and prospect insights gathered during the sales process, helping shape Taktile's AI product roadmap and positioning strategy.
- You lead the discovery for new use cases and implement them on the platform to assess product-solution fit. You provide feedback to our product team and share results of your discovery with go to market functions.
Ideal, But Not Required
- You have experience operating in a technical leadership role—whether by owning strategic accounts, mentoring junior team members, or shaping solution strategy at scale in a high-growth environment.
- Live for Customer Value: You have at least 5-7 years of experience working within Enterprise Solution/ Sales Engineering in B2B SaaS, or in a senior technical consulting role
- Technical expertise: You have deep expertise with enterprise-level infrastructure and architecture, including an extensive understanding of APIs.
- You have experience building, tuning, or deploying ML models (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow) in production settings
- Experience with AI use cases in financial services (e.g. fraud detection, credit scoring, underwriting) is a strong plus.
- You are comfortable explaining how a model works to both a technical stakeholder such as a CTO and domain experts such as Credit Risk Managers
- You have acquired domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.).
Our Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here
- Make an impact and meaningfully shape an early-stage company
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com https://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Worldwide
Niche:
eCommerce/DTC Marketing Agency (Paid Social & Paid Search focus)
Location:
Remote -
must be comfortable working EST hours!
Reports to:
COO
Type:
Full-Time
About Linear Agency
We’re
Linear Agency
- one of the industry’s leading
media buying
and
performance creative
DTC eCommerce agencies.
We’ve helped 250+ of the most iconic 7, 8 & 9 figure eCommerce brands in the world including
Loop Earplugs, MAËLYS Cosmetics, Honeylove, Flower by Drew Barrymore, Lamborghini, Mood,
and
The Essence Vault
.
Our founders
Evan Carroll
&
Ciaran Finn
are both industry leaders (60k+ followers on LinkedIn alone) who regularly speak on global stages and drive strong leadflow for the agency (see their recent talk on main stage at Affiliate World
at the link here
)
We’re now hiring a
Head of Paid Media
who will act as the number 2 to the COO - a senior leader who will oversee the service delivery department including performance marketers (media buyers), creative strategists, editors, designers, and more. You’ll directly own team building/hiring, client success and client performance.
Core Pillars of Responsibility
1. Team Management
You are the direct manager of the service delivery team, ensuring our team operates at a high level every day.
Weekly 1:1s:
Conduct individual meetings with each performance marketer to drive development.
Team Oversight:
Review team capacity, workloads, and bottlenecks to ensure the team is resourced correctly.
Accountability:
Hold the team to elite standards across client communication, service, and results.
Department Visibility:
Review the client roster weekly and maintain accurate dashboards regarding client statuses.
Internal Communication:
Maintain daily Slack communication with the team and step in to help handle difficult conversations when relevant.
2. Client Success & Communication
You own the retention engine of the agency and are the senior face of the service department.
Client Standards:
Train and hold the team accountable to the highest standards for client success.
High-Level Engagement:
Join onboarding calls to build rapport and talk to top-tier clients regularly to ensure satisfaction.
Retention & Firefighting:
Act as the senior escalation point for deep issues. You will lead retention calls to save unhappy or underperforming clients.
Task Force Leadership:
When an issue is identified, organize and lead a "task force" with the team to rectify the problem and drive the situation to full resolution.
Proactive Monitoring:
Look for early warning signs of churn, such as silent clients or performance dips, and build proactive retention plans.
3. Client Results & Performance
You are responsible for the quality and consistency of the results delivered by the service department.
Team Upskilling:
Lead and mentor the team around consistent standards in media buying, creative strategy and growth consulting.
Performance Monitoring:
Track client performance across the agency to ensure they meet agency benchmarks.
System Ownership:
Create and enforce playbooks and SOPs that improve the client experience and service quality over time.
Ideal Candidate
Experience:
7+ years in performance marketing within creative or paid media agencies, specifically in the DTC/eCommerce space.
Communication:
Elite at de-escalating high-stress situations and inspiring client confidence.
Paid Media Performance:
World-class skillset in performance marketing in the DTC/eCommerce space.
Leadership:
Proven track record of managing and leading performance marketing teams.
Ownership:
A "get things done" attitude with the ability to navigate crises without losing focus.
US Hours:
The role is remote, but the majority of our clients are US based, so you must be comfortable working US hours and talking with US clients regularly.
Location: Worldwide
Location:
Remote
Role type:
Full-Time
Working with:
Ciaran Finn
&
Evan Carroll
(founders of
Linear Agency
)
What we expect
:
Example Video 1
,
Example Video 2
About the Role
We’re looking for an elite video editor to join Linear Agency Group and work directly with our founders,
Ciaran Finn
and
Evan Carroll
to craft world-class video content across YouTube, Instagram, LinkedIn, and other social platforms.
This role blends
high-production, studio-quality editing
with
native, raw social content
. You’ll be working with two of the fastest-growing personal brands in the performance marketing industry founders with a combined
60,000+ followers across platforms
, speakers at global events like Affiliate World (
see video here
), and operators behind one of the most recognised creative + growth agencies in the DTC space.
What You’ll Be Creating
This role is split across two content types:
1. High-Production, Talking to Camera Content for YouTube & Shorts
You will edit long-form and high-quality short-form studio shoots where founders speak directly to camera. This requires:
Clean, premium visual design
Strong animation and motion graphics
Excellent sense of pacing, storytelling, and retention hooks
A sharp aesthetic eye
Brand consistency and visual identity building
Examples of animation and and branding style and skill we expect:
https://www.instagram.com/p/DOqnvlQEy20/
https://www.instagram.com/p/DOqmCEQk_3F/
https://www.instagram.com/p/DNTXhutgmok/
https://www.instagram.com/p/DM8fvT-SG5K/
https://www.instagram.com/p/DOGwCLZjTqS/
https://www.instagram.com/p/DJ...
2. Native Social Content (Short-Form)
This includes quick, raw, “native” pieces that are designed for short-form:
Selfie-style videos
Fast-paced reframes to retain attention
Platform-native text, captions, cuts, zooms, memes
“Ugly but effective” short-form content that performs eg green screen and more
Examples of native content editing we expect:
https://www.instagram.com/p/DRw_OUzDfLo/
https://www.instagram.com/p/DRhla2YkbMl/
https://www.instagram.com/p/DRiyI0ADHh-/
https://www.instagram.com/p/DQCZBJpgJR3/
https://www.instagram.com/p/DPP7rD7jNWU/
You must be comfortable switching between polished studio edits and scrappy, high-volume social pieces.
What Makes This Role Exciting
Your work will be seen by tens of thousands of marketers, founders, and industry operators.
Ciaran, Evan, and the Linear team is famous in the industry for working with some of the fastest-growing 8-9 figure eCom brands in the world.
Our founders frequently speak on international stages and appear in major industry publications.
Massive opportunity to grow into a Lead Editor / Creative Director role as the content team expands.
You can leverage the founders’ brand names in your portfolio, catapulting your career credibility.
This is the role for an editor who wants to make a
name
for themselves - not just cut clips.
Responsibilities
Edit long-form YouTube videos (studio shoots, lessons, breakdowns, storytelling pieces, and lifestyle content)
Edit high-production short-form videos for Instagram Reels, TikTok, LinkedIn
Build a consistent visual identity across all founder content
Create clean, aesthetically strong animations and motion graphics
Add subtitles, graphics, and brand elements to elevate content quality
Develop scroll-stopping hooks and story pacing for short-form
Help optimise content for each platform’s algorithm and format
Collaborate with founders and our head of content on concepts, scripts, and creative direction
Maintain a fast editing turnaround while hitting high quality standards
Manage content versions, asset organisation, and project files
Requirements
Extremely strong English proficiency
- you must be able to speak / understand English at an almost native level in order to best work with the team.
2+ years experience
editing for creators, personal brands, or YouTube channels.
Strong proficiency in
Premiere Pro, After Effects, or DaVinci.
A deep understanding of modern social aesthetics and native content trends for personal brands in the digital marketing / online business space.
Ability to switch quickly between polished production and raw social content
Strong taste - you care about aesthetics, cleanliness, typography, spacing, framing, and visual quality
Excellent ability to tell stories visually, complementing the speaker.
Comfortable receiving direct feedback from founders.
Fast turnaround times without sacrificing quality.
Portfolio demonstrating
both high-production aesthetic work.
What We Offer
Full-time role with us
Fully remote, work from anywhere
Opportunity to grow into a senior/lead role as the personal brand team expands
Work featured across major platforms, stages, and publications
Creative freedom and a high level of ownership
A chance to build one of the most influential personal brands in the marketing industry
Location: São Paulo Office
Workplace: Hybrid
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Deployment Lead to serve as the strategic layer in our Forward Deployed Engineering (FDE) function who ensures our customers successfully implement and unlock maximum value from AI-driven decision-making.
In this pre- and post-sale hybrid role, you'll be the primary point of contact guiding enterprise customers and Taktile internal teams through highly strategic, complex, multi use case AI transformation projects. You lead strategic planning of the project, own business outcome of the solution implementation, pave path for business impact-driven footprint and revenue expansion within the account, and shape product roadmaps with first-hand industry insights.
You’ll collaborate across Taktile’s Forward Deployed Engineer (FDE), Solution, Product, and Sales teams, as well as with external partners, to support customers throughout their entire lifecycle, driving strategic outcomes and sustained impact.
About You
- Strategic Enterprise Leader – You are a strategic thinker and experienced navigator of complex enterprise deals and transformation programs. You can turn an ambitious AI vision into a credible, sequenced, and executable plan.
- Complexity Navigator – You can synthesize technical, operational, and commercial complexity, including use-case-specific pain points, value propositions, industry dynamics, vendor landscapes, stakeholder agendas, competing KPIs, and build-versus-buy considerations.
- Executive Communicator – You have the presence and judgment to engage senior and C-level stakeholders, facilitate difficult trade-offs, challenge assumptions constructively, and build alignment across business, risk, technology, data, and AI teams.
- Commercially Minded – You can identify where AI can create material business value, build quantified success metrics and ROI frameworks, and connect delivery outcomes to adoption, expansion, and long-term account value.
- Delivery Leader – You can structure and lead high-stakes pilot and proof-of-value programs, anticipate risks, unblock decisions, and keep cross-functional teams aligned on scope, quality, timelines, and expected impact.
- AI-Native – You are familiar with modern AI and LLM capabilities, limitations, evaluation approaches, governance considerations, and the requirements for deploying trusted AI in regulated environments. You use AI tools every day to do your own work faster and better, and you expect to bring that way of working to customers.
- Technically Hands-On – You understand applied AI, data, and integration concepts deeply enough to make solution choices yourself, not just referee them. You don’t need to be a software engineer, but you are comfortable reading a decision flow, digging into data, and building a rough prototype or demo with modern AI tooling. Solutions Engineers and Forward Deployed Engineers own production implementation; you can follow them all the way into the details.
- Low-Ego, High-Ownership – You are hands-on where your judgment has the greatest leverage, collaborate effectively across functions, and want to build with customers and teams—not advise from a distance.
- Experienced – You have 5-10 years of experience in enterprise technology, strategy consulting, digital or AI transformation, technical sales, complex delivery, or a similarly demanding customer-facing environment, including leadership of large accounts or programs.
- Mobile – You are willing to travel up to 30% of the time.
What You’ll Do
- Shape high-impact AI transformations
- Partner with Account Executives and Solutions Engineers early in strategic enterprise opportunities to qualify the opportunity, shape account strategy, and build credibility with executive stakeholders.
- Lead use-case discovery and prioritization workshops that assess potential business impact, transformation potential, feasibility, implementation risk, and time to value.
- Guide customers and internal teams to select the right landing or pilot use case, define which use cases should follow in later phases, and turn that sequence into a compelling AI-transformation roadmap.
- Lead end-to-end process-mapping workshops for the selected use case. Surface and document current-state pain points, stakeholder needs, decision flows, data and technology constraints, the target-state process, and the customer’s wish list.
- Define clear success criteria, measurable business-value metrics, and ROI frameworks that align business, risk, technology, data, and AI stakeholders before delivery begins.
- Own Taktile’s most strategic value deliveries
- Act as a senior sponsor for complex post-sale programs, ensuring delivery quality, executive alignment, measurable outcomes, and a clear path from the initial use case to scaled adoption.
- Lead pilot and proof-of-value programs in partnership with Forward Deployed Engineers. Guide solution design, evaluation methodology, performance assessment, stakeholder reviews, and the priorities for subsequent iterations.
- Translate technical results into clear business implications and present progress, trade-offs, risks, and quantified value to both customer executives and internal stakeholders.
- Accelerate revenue and product excellence
- Identify expansion opportunities based on demonstrated value and customer priorities, and shape the narrative, sequencing, and operating plan for additional use cases.
- Bring customer realities, market dynamics, and field feedback back to Product and Engineering, and turn lessons from engagements into repeatable discovery methods, delivery playbooks, ROI frameworks, and industry-specific patterns.
- Act as a force multiplier across accounts and teams by coaching colleagues on strategic problem-solving, executive communication, use-case framing, and delivery leadership.
Ideal, But Not Required
- You are a domain expert and can engage credibly in front of customers and internal teams for one or more of Taktile’s core use cases: business onboarding and KYB, business lending and underwriting, fraud or risk decisioning, or insurance claims processing.
- You have led AI, data, risk, or decisioning transformation programs within banks, insurers, lenders, or other regulated financial institutions.
- You have deep experience in one or more of Taktile’s core use cases: business onboarding and KYB, business lending and underwriting, fraud or risk decisioning, or insurance claims processing.
- You have operated at Engagement Manager, Principal, Director, Partner, or an equivalent senior level in strategy consulting, digital transformation, enterprise technology, technical sales, or customer delivery.
- You understand the financial-services technology and vendor landscape and can help customers evaluate architecture, operating-model, and build-versus-buy trade-offs.
- You have experience coaching teams, codifying best practices, and raising the quality of work across multiple strategic accounts or programs.
Our Offer
- Work on hard, meaningful problems with real-world impact.
- Receive top-of-market equity and cash compensation.
- Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes.
- Join us onsite in our inspiring office spaces in the heart of Berlin, London or New York and travel to bi-yearly company-wide meetings around the world.
- Shape how enterprise SaaS is delivered at scale.
- Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Use the equipment of your choice including a meaningful home office set-up.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE.
We are searching for a driven and skillful Key Account Manager to work alongside and grow Halter’s enterprise dairy and beef customers in the North Island. We’re looking for someone with dairy systems knowledge, commercial nous, X-factor communication skills, and the ability to drive change and communicate value.
You will be managing a portfolio of large corporate diary operations, from phase one rollout through to full-scale integration with Halter technology. You will be driving the success and growth of Halter within these accounts.
You’ll be an expert at building trusting relationships, identifying opportunities within a farming system to add value, and enjoy driving the growth of the largest agricultural businesses in New Zealand. You’ll thrive in high-pressure environments, using initiative to make results happen, often against the odds. You might find yourself in a boardroom assisting the negotiating of a million-dollar contract one day, reporting key KPI’s to a GM the next day, communicating opportunities and driving change with Farm Managers by Friday. You’ll masterfully navigate layers within these businesses, adjusting your communication at each level accordingly, to convey the right context and value to all parties. You’ll likely have deep extensive farming systems knowledge and have a natural ability to drive change at a farm and leadership level.
This isn’t a typical role. This is a high-stakes role, playing a critical role in Halter’s growth into the enterprise segment in New Zealand.
Aside from jumping on the Halter roller coaster, you will be making a real-world impact, helping large scale dairy and beef businesses transform how they operate to become more efficient and productive. You will build relationships across some of the most influential dairy businesses in New Zealand while working closely with Halter senior leadership - Up for the challenge? Let’s talk.
This role covers customers across the mid and upper North Island, frequent travel within the North Island is required as part of the position.
WHAT YOUR DAY COULD LOOK LIKE.
- Enterprise Customer Success: You’ll be embedded in the success of some of Halter’s largest and most strategic customers - ensuring our enterprise dairy and beef businesses realise full value from their investment. You’ll understand their goals and farm system deeply, help them embed Halter into daily operations, and surface impact across the business. Your efforts will directly influence execution, retention, expansion, and long-term growth.
- Strategic Account Management: You’ll build trusted, long-term relationships with farm teams, operational teams and executive stakeholders alike. You’ll know when to guide, when to challenge, and when to step in to unlock new value. This isn’t just about managing relationships - it’s about owning customer outcomes.
- Executive Engagement: In collaboration with the Enterprise Sales Manager you will work directly with senior leaders, and multi-entity decision-makers. You’ll understand the organisational structure, surface strategic pain points, and partner with the Enterprise Sales Manager to tailor solutions that move the needle. With the Enterprise Sales Manager, you’ll also play a key role in supporting expansion and renewal conversations.
- Influencer & Network Management: You won’t stop with your customer. You’ll build relationships with rural professionals, consultants, and other industry influencers who shape opinion, success on farm and purchasing behaviour across your portfolio. You’ll be known and respected in the region as a trusted Halter advisor.
- Enterprise Growth Strategy: You’ll collaborate with the NZ Enterprise Sales Manager to co-create account plans, drive territory expansion, and identify new revenue streams within your customer base. You’ll know your portfolio inside-out and play a key role in shaping how we grow our enterprise presence in-market.
- Cross-functional Leadership: You’ll work closely with Halter’s product, support, and sales teams to champion your accounts internally. Whether it’s surfacing product feedback, coordinating training, or aligning on rollout strategy, you’ll be the glue that holds enterprise relationships together and drives results.
- Forecasting & Planning: Alongside the Enterprise Sales Manager, you’ll contribute to accurate revenue forecasting and strategic planning. You’ll bring rigour to account performance tracking and identify early signals of both risk and growth.
- Scalable Growth Initiatives: You’ll help evolve how we support and grow our largest customers. From refining account management strategies to building scalable playbooks, you’ll be part of the team shaping what great looks like as Halter scales globally.
WHO ARE WE LOOKING FOR.
- Enterprise experience - You’ve managed large, complex accounts and know how to drive growth over time. You’re comfortable navigating executive rooms, operational teams, farm teams, multiple stakeholders, and matrixed business structures.
- Customer centric - You’re relentlessly farmer-first: you anticipate needs, address problems early, and are accountable for continuously improving customer satisfaction.
- Industry fluency - You bring real experience in dairy and beef production systems and know what success looks like on high performing dairy farms. You’re credible, informed, and customer-first.
- Strong commercial instincts - You don’t just nurture relationships; you find value, expand accounts, and deliver results.
- Team-first mindset - You collaborate across roles and functions to get the best outcome for the customer and the company.
- Autonomy & pace - You’re happy working independently in a fast-changing environment. You solve problems proactively and adjust quickly.
- Growth hunger - You’re looking to stretch yourself, take on more, and grow your career alongside a world-class commercial team.
- Travel-ready - You’ll regularly be out with customers; being in the room, the paddock, or the boardroom when it counts. Expected travel up to 50% of the time.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote - United States
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: .
ABOUT YOU:
You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
RESPONSIBILITIES:
- You are the strategic lead for the clients in your book of business.
- You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
- You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
- You will uncover and manage risk within your book of business in a timely and effective manner.
- You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
- You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
REQUIREMENTS
- 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
- Proven success managing enterprise renewal and expansion cycles.
- Track record of meeting or exceeding retention and growth targets.
- Executive presence and ability to influence VP+ and C-level stakeholders.
- Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
- Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.
- Exceptional organizational skills and ability to manage multiple complex accounts simultaneously.
- Experience leading cross-functional initiatives without direct authority.
A plus if you have:
- Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms.
- Deep analytical fluency in ecommerce experimentation and performance data.
- Previous experience working with Constructor or Constructor customers
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
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