Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
The Video Content Producer brings KAUST’s stories to life in post-production — shaping raw footage into polished, brand-aligned content that communicates the University’s research, people, and mission to audiences across digital and institutional channels. The role combines strong editorial judgement with technical expertise across editing, colour grading, and motion graphics.
Working from production briefs under the direction of the Multimedia and Brand Production Manager, the Video Content Producer manages video projects from creative concept through to final delivery, contributes actively to pre-production planning, and serves as the team’s primary owner of motion graphics and 2D animation. The role requires a strong editorial sensibility, precise technical craft, and the discipline to manage multiple projects simultaneously to tight deadlines.
The Video Content Producer is expected to engage proactively in the team’s creative planning pipeline, maintain rigorous DAM and workflow discipline, and bring genuine creative investment to every production. Occasional out-of-office hours working will be required, for which overtime will be paid.
Key Responsibilities
Pre-Production
Review and analyse production briefs and participate in briefing sessions with relevant stakeholders.
Contribute to storyboards, editorial structures, mood boards, and creative references.
Identify and retrieve suitable archival footage and licensed media assets.
Coordinate with production teams regarding shoot requirements, technical specifications, and footage handover.
Editing and Post-Production
Edit and produce video content including documentaries, interviews, promotional videos, research communications, and social media content.
Apply transitions, motion graphics, visual effects, and animations.
Produce 2D motion graphics and animated sequences.
Perform professional colour correction and colour grading.
Mix and master audio, including music, voice-over, dialogue, and ambient sound.
Prepare final video projects in appropriate formats for web, social media, YouTube, LED screens, and other channels.
Manage multiple editing projects while maintaining quality and meeting delivery deadlines.
Project Management and Stakeholder Coordination
Manage assigned video projects from creative concept through final delivery.
Maintain clear communication with stakeholders regarding project requirements and timelines.
Provide creative guidance and constructive feedback on video requirements.
Maintain project schedules and proactively identify delivery or resourcing risks.
Asset Management and Workflow
Upload and organize production assets within defined timelines.
Apply proper metadata, tags, and naming conventions.
Maintain organized project files, footage, and finished assets within servers and DAM systems.
Track production activities, tasks, edit notes, comments, and deliverables using Asana or equivalent project management tools.
Maintain editing workstations and software and report technical or licensing issues when required.
Creative Contribution
Participate in creative planning sessions and contribute editorial and motion graphics ideas.
Stay updated with emerging trends, techniques, and tools in video editing and post-production.
Actively contribute to the editorial quality and visual impact of final productions
Requirements
Qualifications
Undergraduate or postgraduate degree in Film-making, Media Production, or a related discipline.
Additional training or certification in colour grading, motion graphics, or post-production workflows is desirable.
Experience
Minimum 5 years of professional experience as a Video Editor within a large organization or creative agency.
Strong portfolio demonstrating editorial range and high-quality post-production work.
Demonstrated experience with Adobe Premiere Pro and DaVinci Resolve.
Proven experience in Adobe After Effects, including 2D animation and typographic sequences.
Experience managing multiple projects simultaneously and working under tight deadlines.
Experience in institutional, corporate, or higher education video production is desirable.
Experience with 3D animation software such as Cinema 4D or Blender is an advantage.
Familiarity with Avid Media Composer is desirable.
Experience working alongside or directing camera operators during location productions is an advantage.
Technical Skills
Expert proficiency in Adobe Premiere Pro and DaVinci Resolve.
Strong proficiency in Adobe After Effects.
Strong knowledge of colour science, colour grading workflows, and LUT management.
Competence in audio mixing and sound design.
Knowledge of video/audio formats, codecs, and multi-platform delivery specifications.
Familiarity with Digital Asset Management (DAM) systems and metadata standards.
Experience using Asana or equivalent project management tools.
High IT literacy across Windows and macOS environments.
Additional Requirements
A portfolio or showreel of previous video editing work is required.
Ability to work outside regular office hours when production schedules require it.
Ability to manage multiple projects in a fast-paced environment.
Strong attention to detail, creativity, communication, organization, and teamwork skills.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
Our most active users deserve a relationship with Phantom, not a ticket queue. We are launching an invite only VIP program in app messaging with a real person, enhanced support, and exclusive experiences. You will be its first dedicated hire.
As a VIP Account Manager, you are the first point of contact for VIP members inside the app. You will own these relationships end to end: welcoming new members, resolving issues personally, pulling in support and engineering when a case needs them, and staying with it until it is closed. You will help shape the playbook for the team we build around you as the program scales toward round the clock coverage. You will work closely with the VIP program lead, support, marketing, product, and design.
RESPONSIBILITIES
- Be the personal, named contact for VIP members in our in-app messaging hub
- Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved.
- Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion.
- Triage and escalate: bring in support agents, engineering, or leadership when a case warrants it, and own the communication back to the member.
- Meet members where they are: in-app chat first, plus email, X, Telegram, and Discord.
- Coordinate the moments beyond support: welcome gifts, event experiences, and early access to new features.
- Turn conversations into leverage: channel member feedback to product, build playbooks, and help define the response time and satisfaction standards for the VIP team.
- Help design and scale the program from a small founding cohort to thousands of members, and eventually 24/7 coverage.
QUALIFICATIONS
- 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, wallet, brokerage, or fintech app.
- Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and telling an L2 gas issue apart from a bug.
- Exceptional written communication: warm, concise, and human, even under pressure.
- Absolute discretion: for high value users, privacy and trust are the product.
- Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase.
- Comfort with ambiguity and ownership: you are the first hire in a new function and will build much of the process yourself.
- Time zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job.
- Nice to have: experience serving high net worth clients at an exchange or brokerage.
- Nice to have: hands on experience with Zendesk and AI support tooling.
- Nice to have: fluency in more than one language, or an active Phantom user with real on chain history.
The target base salary for this role will range between $75,000 to $100,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
About The Role
We're hiring a Head of Investor Relations to join our Finance team, based in London, reporting to the CFO. In this role, you'll own Humanoid's investor relationships and communications end to end — building the cadence, materials, and infrastructure that keep existing and prospective investors informed and engaged as we scale from fast-growing startup to IPO-ready public company.
What You’ll Do
Investor Relations & Communications
- Own investor relations: Own day-to-day investor relations, serving as the key point of contact for existing and prospective investors and managing the cadence of updates, reporting, and communications.
- Build investor relationships: Build and maintain strong relationships with existing and prospective investors, understanding their priorities and proactively addressing their needs.
- Prepare investor updates: Prepare regular investor updates and communications that clearly and consistently represent Humanoid's performance and strategy.
Board & Capitalisation Reporting
- Prepare board materials: Prepare board materials and capitalisation reporting in partnership with finance and legal, ensuring accuracy and a consistent narrative.
- Manage the cap table: Own management of the capitalisation table and equity-related processes, working closely with Legal, Finance, and People teams on option grants, RSUs, and related administration.
- Maintain governance records: Maintain investor-facing governance records and disclosures in line with Board and regulatory expectations.
Fundraising & Investment Narrative Support
- Support fundraising rounds: Partner with the CFO, Treasurer, and founders on equity fundraising rounds — contributing to pitch decks, investment memos, and financial narratives.
- Support diligence: Support data-room management and investor diligence processes during fundraising, ensuring investors get clear, timely, well-organised information.
- Track market context: Track investor sentiment, comparable company performance, and market conditions relevant to fundraising and positioning strategy.
Process & Systems
- Build IR infrastructure: Establish scalable investor-relations processes, tools, and reporting cadences appropriate to a fast-growing, international business.
- Own IR tooling: Build and manage IR/cap-table tooling to track investor engagement and manage relationships as the group scales.
- Ensure compliance: Ensure investor communications and disclosures comply with relevant regulatory and reporting requirements.
What We’re Looking For
- Significant experience in investor relations, corporate finance, or a closely related field, ideally within a high-growth or newly public company.
- Raised series A-C rounds or invested in these rounds
- Worked at or raised from Top tier Bay Area VCs
- Direct experience managing investor relationships and a regular communications cadence.
- Experience preparing board materials, investor updates, and capitalisation reporting.
- Familiarity with cap-table management and investor-relations tooling.
- Strong financial modelling and analytical skills, with excellent written communication for investor-facing materials.
- Experience supporting equity fundraising rounds — pitch decks, investment memos, and diligence processes.
- A builder's mindset — comfortable establishing IR infrastructure and process in an ambiguous, fast-paced environment.
- Bachelor's degree in finance, accounting, economics, or a related discipline; a professional qualification (e.g. CFA or IR Society accreditation) is a plus.
- Experience in a venture-backed, high-growth startup or scale-up, ideally in hardware, robotics, deep tech, or manufacturing.
- Exposure to IPO readiness or public-company investor relations is a strong plus.
What We Offer
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
- Travel opportunities to our international offices and to meet investors.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
ROLE
We're looking for a Senior Finance Data & Systems Analyst – Pigment Lead, AI & BI to join our Corporate team. In this role, you'll be the internal expert and owner of our Pigment platform, while driving data, automation, and AI initiatives to elevate the Finance team's performance and service quality across FP&A and Accounting.
- Progressively take full ownership of Pigment's rollout and upkeep, reducing dependency on the external service provider and becoming the go-to internal expert on the tool
- Optimize platform configuration, drive integration development, and build a strategic roadmap to support consolidation and reporting needs across FP&A and Accounting
- Design and implement, together with the Head of FP&A, a structured budgeting process in Pigment, including workflow, calendar, and contributor governance
- Adapt and evolve Pigment use cases tied to the Accounting close process, in collaboration with the Head of Accounting
- Establish robust operational controls, including disciplined change management and a comprehensive financial data governance framework (definitions, quality, single source of truth, access governance)
- Lead data and automation projects beyond Pigment to improve Finance team performance, including self-service analytics, reconciliation automation, and variance analysis
- Drive the deployment of AI agents to replace manual processes and enhance the Finance team's operational efficiency
- Scope and contribute to building priority Finance dashboards (Looker, Tableau, Power BI, or similar), ensuring metric consistency across Pigment, BI, and Finance reporting
- Develop and maintain documentation, training materials, and user support processes to champion best practices across the Finance team
- Mentor and grow a junior analyst or intern, progressively delegating Pigment, data, or reporting responsibilities
PROFILE
- 5–8 years of experience in Finance Data, FP&A, or Finance Systems roles, ideally in consulting or a tech scale-up environment
- Hands-on experience with a Pigment rollout or run, or a similar EPM tool (Anaplan, Adaptive Insights, Hyperion, etc.) - strongly preferred
- Demonstrated ability to internalize a tool previously managed by an external service provider, with a mandate to build internal autonomy quickly
- Comfortable working with FP&A, Accounting, and Data/IT stakeholders alike
- Some experience with SQL or Python and BI tools (Looker, Tableau, Power BI, or similar)
- Genuine enthusiasm for applying AI to Finance, including no-code/low-code tools, agents, and LLMs
- Ability to structure a data governance approach at the scale of a Finance function
- Familiarity with accounting close processes is a plus
- Prior mentoring experience (junior analyst, intern, or apprentice) is a plus
- Fluent in both French and English
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As one of the founding Startup Account Executives in EMEA, you’ll pioneer the adoption of safe, frontier AI across the region by securing strategic deals with some of the fastest growing technology companies in the world. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll build Anthropic's presence across EMEA's dynamic startup ecosystem, continuously refining our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. As an early member of our EMEA sales team, you'll help establish Anthropic's commercial foundation in the region while advancing the ethical development of AI technology.
Responsibilities:
Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch
Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns
Spearhead market expansion by pinpointing new customer segments and use cases, collaborating cross-functionally to differentiate our offerings and sustain a competitive edge
Inform product roadmaps and features by gathering customer feedback and conveying market needs, providing insights that strengthen our value proposition and enhance the customer experience
Help define our regional GTM operations and sales methodologies by incorporating learnings into playbooks, templates, and best practices
You may be a good fit if you have:
5+ years of technical sales experience with a proven track record of driving adoption of emerging technologies with a consultative, solutions-oriented sales approach, preferably across EMEA markets
Familiarity working within complex sales cycles, selling to technical stakeholders, and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions
Success as a strategic business advisor, deeply understanding the needs of startup founders and creating innovative solutions that align with their vision and help them succeed
Exposure to negotiating complex, customized commercial agreements with multiple stakeholders
Demonstrated history of exceeding quota by effectively qualifying and advancing opportunities in a fast-paced work environment
Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities
Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€155.000
—
€205.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, EU
Workplace: remote
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're hiring a Staff Backend Engineer to build the backend infrastructure behind Aave App, a consumer savings app that makes onchain financial products simple, secure, and intuitive, and the vault products that power it.
The role focuses on the systems between blockchain protocols and the consumer experiences built around them. This includes account and wallet services, transaction orchestration, vault management, monitoring and rebalancing, partner vault integrations, high-reliability blockchain indexing, balances and yield data, funding and withdrawal flows, notifications, and performant, well-documented APIs for mobile and web clients.
You'll own a broad technical area with high ownership and turn ambiguous product goals into reliable production systems. Correctness, security, and operability are critical: the services you build will support customer transactions, sensitive account flows, user funds, and financial data across both onchain and offchain infrastructure.
You'll also work closely with Quant Engineers, who own the financial models, assumptions, and calibration behind vault allocation and rebalancing, and with smart contract engineers, who own onchain integration and enforcement. Backend owns the production systems, data pipelines, and services that run those models.
How you can make an impact:
Design, build, and operate backend services for Aave App across onboarding, funding, savings, vaults, withdrawals, portfolio data, and customer communications
Build vault management, monitoring, and rebalancing systems, including partner vault integrations, and work with Quant Engineers to turn reviewed allocation models into reliable production services
Build transaction-orchestration and high-throughput indexing services that safely prepare, submit, monitor, and reconcile onchain activity across its full lifecycle
Integrate with smart contracts, RPC providers, account infrastructure, payment partners, and other external services, designing for degraded dependencies and partial failure
Lead technical reviews for high-value systems and improve testing, observability, alerting, incident response, and deployment practices across the backend codebase
Work closely with mobile, web, product, design, protocol, smart contract, quant, security, data, and operations teams to deliver coherent consumer experiences
Raise the engineering standard through hands-on delivery, pragmatic architecture, clear documentation, and review that helps other engineers grow
Let's connect if you have:
6+ years of backend engineering experience, including ownership of complex production systems
Strong backend programming skills. Production experience with Rust is highly desirable, but we'll also consider strong systems experience in Go, C++, Zig, or Java
Experience building distributed, event-driven, or data-intensive systems with clear reliability and performance requirements
Strong knowledge of API/GraphQL design, PostgreSQL or another relational database, caching, queues, and observability
Experience with blockchain systems or other financial infrastructure involving real capital, particularly transaction signing, private-key or key-management flows, wallet infrastructure, and onchain transaction lifecycles, is highly desirable
Strong judgement around threat modelling, sensitive data, permissions, and the operational risks of systems handling financial value
Nice to haves:
Experience reading smart contracts and integrating with EVM-compatible networks, smart accounts, account abstraction, bridges, vaults, or DeFi protocols
Experience designing constraint, optimization, solver, or allocation systems
Experience building consumer fintech, savings, wallet, exchange, or payments products at meaningful scale
Experience with cross-chain indexing, large-scale data ingestion, Kafka, ClickHouse, or similar infrastructure
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re hiring a Finance Operations Analyst to join our Finance team in London. You will run and improve the core operational processes that keep finance moving across our global entities, from supplier onboarding and invoice processing through to payment runs, expenses and reconciliations, and you’ll help us build an automated, well-controlled procure-to-pay process as we scale into manufacturing volumes.
Accounts payable is the core of the role today, but this is deliberately a broad finance operations position rather than a purely transactional one. As the finance function grows, there will be opportunities to take ownership of additional accounting processes, including accounts receivable, reconciliations, month-end close and other areas of the finance function. You’ll help design the processes, not just run them.
WHAT YOU’LL DO
Finance Operations
- Process supplier invoices end to end across multiple entities and currencies, including coding, approvals and matching to purchase orders.
- Prepare and execute weekly multi-currency payment runs with clean approvals and a full audit trail.
- Own supplier onboarding and vendor master data, including bank detail verification and compliance checks.
- Administer employee expenses and corporate cards on our spend platform, driving policy adoption and timely receipts.
- Manage supplier statements and queries, and act as the go-to contact for suppliers and internal teams.
Accounting and Close
- Deliver AP cutoff, accruals, aged creditors analysis and supplier statement reconciliations to the monthly close calendar.
- Support bank reconciliations and other month-end close tasks, taking on more ownership as the function develops.
- Work alongside the Senior Group Accountant to ensure operational data feeds cleanly into the group close.
Analysis and Insight
- Produce supplier spend and payment analysis, and AP ageing and working capital reporting to support cash management.
- Identify opportunities to improve payment terms, purchasing controls and process efficiency, and support ad hoc finance reporting and analysis.
Systems and Process
- Use our spend and AP tooling, including its AI features, to drive touchless invoice processing.
- Support the rollout of PO-based purchasing and three-way match as procurement volumes grow.
- Support integrations between our spend tooling and ERP, and document processes and controls clearly as we build them.
WHAT WE’RE LOOKING FOR
- 2 to 4 years’ experience in finance operations, accounting or accounts payable, ideally within a fast-growing or multi-entity environment.
- Experience with modern spend and AP platforms (for example Ramp, Payhawk or Tipalti) and ERP systems (SAP, NetSuite, Xero or similar).
- Strong controls instincts, including accuracy, segregation of duties and a clean audit trail.
- Comfortable with data and analysis, using spreadsheets and finance systems to spot trends, errors and opportunities.
- Highly organised and process-driven, with the initiative to improve and document as you go.
- Comfortable with high volume and ambiguity in a fast-scaling startup environment.
- Ambition to grow beyond finance operations into broader accounting and finance responsibility.
- An accounting qualification, or being on the journey towards one, is a plus and can be supported.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas to New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier: collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership: direct access to leadership, meaningful input, and the ability to drive key initiatives from day one.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re hiring a Senior Group Accountant to join our Finance team in London. Reporting to the Global Financial Controller, you will be responsible for monthly and statutory reporting and group consolidation across our global entities, and will help build the reporting, close and audit processes that carry Humanoid from high-growth startup to public-company standards. This is a hands-on role for a technically strong, audit-trained accountant who wants their work to become the foundation of a global finance function.
WHAT YOU’LL DO
Reporting, Close and Consolidation
- Run the month-end and year-end close to the group close calendar, including journals, accruals, prepayments, fixed assets and payroll postings, and own full balance sheet reconciliations.
- Prepare monthly management reporting and support the wider reporting pack for internal and external stakeholders, including leadership, investors, lenders and auditors.
- Operate and improve the group consolidation across all entities, including intercompany reconciliation and eliminations, and multi-currency translation.
- Prepare group cash flow reporting and supporting schedules, working with FP&A and Treasury as the function grows.
Technical Accounting
- Own technical accounting assessments and prepare accounting papers and memos on judgemental areas and complex transactions.
- Develop accounting policies across revenue, inventory, R&D, leases and share-based payments as the business scales.
- Lead the accounting for inventory and manufacturing costs as we move from R&D and prototypes into production, including standard costing, cost of sales and stock provisioning.
- Support the transition of group reporting from FRS 102 to IFRS.
Statutory Reporting and Audit
- Prepare UK statutory financial statements and support local filings across our other jurisdictions alongside external advisors.
- Own the external audit process end to end, including PBC lists, auditor relationships and technical position papers.
Controls, Systems and Process
- Build and document internal controls as the group scales, ensuring we stay compliant and are ready for the reporting standards expected of a public company.
- Document processes and controls as you build them, and play a central role in our ERP build-out and finance systems integrations.
- Use AI and modern workflow tooling to accelerate the close, automate reconciliation and reporting, and find efficiencies across the function.
- Collaborate end to end across the finance team and the wider business, including tax, FP&A, finance operations, supply chain and people teams, picking up work that falls outside the standard remit as an early-stage company.
WHAT WE’RE LOOKING FOR
- ACA or ACCA qualified (CIMA considered), ideally audit-firm trained, with 4+ years’ relevant post-qualified or equivalent accounting experience across multi-entity, multi-currency groups, ideally including US entities.
- Strong technical knowledge of FRS 102 and IFRS, with experience preparing statutory accounts, drafting technical papers and managing external audits end to end.
- Hands-on close and consolidation experience, comfortable owning journals, reconciliations, intercompany and eliminations rather than only reviewing them.
- Experience with inventory and cost accounting, standard costing or cost centre reporting in a manufacturing, physical goods or high-volume environment.
- A builder’s mindset, with experience in a high-growth environment where process, controls and documentation still need to be created.
- Comfortable in a modern finance stack, using AI and automation to speed up close and reporting; ERP implementation experience (SAP, NetSuite or similar) is a plus.
- Experience in a venture-backed startup or scale-up, ideally hardware, robotics or deep tech, is a plus.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas to New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier: collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership: direct access to leadership, meaningful input, and the ability to drive key initiatives from day one.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil.
IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level.
As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact.
The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time.
SCOPE
🛟 SUPPORT & ONCALL
- Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers
- Triage, communicate to users during incidents, and escalate appropriately
- Document recurring issues and reduce ticket volume through self-service
💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE
- Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval
- Maintain role-based Kandji blueprints and least-privilege configurations
- Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence
- Own the physical side: laptop locker, hardware inventory, office equipment
- Take over day-to-day device operations as we bring them back in-house from our outsourced provider
🔑 IDENTITY, ACCESS & SAAS PLATFORMS
- Own onboarding and offboarding end-to-end, across both automated and manually-managed tools
- Administer Google Workspace, SSO/SAML, licences and access reviews
- Manage day-to-day vendor relationships and procurement on your scope
⚙️ BUILD
- Own a build project end-to-end, with a more experienced engineer to pair with and learn from
- Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection
- Ship automation and self-service tooling that measurably reduces IT toil
MILESTONES
First 2 months
- Join IT oncall rotation (helpdesk) with buddy/shadowing support
- Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home)
- Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning)
First 6 months
- Handle IT oncall shifts autonomously, solving most problems that do not require engineer input
- Own onboarding/offboarding workflows end-to-end
- Have wide knowledge of Alan's processes, equipment, and tools
- Ship a first project
First year
- Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation)
- Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries
- Ship automation or self-service projects that measurably reduce IT toil, with limited guidance
- Lead small to medium IT projects end-to-end
3 years
- Fully autonomous on the User Experience & Platform workstreams
- Lead medium to high-complexity IT projects end-to-end
- Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO)
- Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience
- Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated
- Documentation mindset: writes clear, structured documentation
- Learning velocity: Picks up new tools and processes quickly.
Must-have - Behavioral / soft skills:
- Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture.
- Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes.
- Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up.
Nice-to-have skills / Bonus points if you have:
- macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment)
- Experience with Kandji specifically
- Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness
- SaaS vendor management and/or license administration
- Interest in automation and coding (even from college/school projects)
- Experience in a fast-growing, multi-country tech company
Languages: Fluent French & Professional English
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a VP of Sales to join our Business Development team based in London. In this role you will take ownership of business development in the Robotics / Warehouse / Logistics and Automotive / Manufacturing verticals. You’ll be at the front line of securing pre-sales, commercial agreements, strategic partnerships, and pre-orders for our robots.
This is a high-impact role for someone hungry to grow quickly, hit ambitious targets, and accelerate their career in robotics and automation.
WHAT YOU'LL DO
- Execute ambitious sales strategies targeting Warehouse / Logistics and Automotive / Manufacturing clients.
- Drive the full sales cycle: lead generation → pitching → negotiation → contract closure.
- Secure pre-sales, commercial agreements, and strategic partnerships for robots still in development.
- Develop and deliver compelling business cases & ROI analyses for potential customers.
- Build relationships with key decision-makers and stakeholders in target industries.
- Partner with product & engineering to align solutions with customer needs.
- Track market trends and competitor activity to refine go-to-market approaches.
WHAT WE'RE LOOKING FOR
- Bachelor’s or Master’s degree in Business, Engineering, or a related field.
- Background in robotics, automation, or advanced manufacturing technologies.
- 3-5 years’ experience in business development in Robotics/Warehouse/Logistics or Automotive/Manufacturing.
- Demonstrated success in reaching or exceeding sales targets, especially with complex or technical products.
- Strong network in the relevant industries and a track record of securing strategic partnerships.
- Exceptional negotiation, communication, and presentation skills.
- Expertise in calculating ROI and developing bulletproof business cases.
- Strong analytical and problem-solving skills with a results-driven mindset.
- P&L management and financial modeling experience.
- Ability to thrive in a fast-paced, high-pressure environment.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security team protects Anthropic's AI systems and maintains the trust of our users and society.
About the Role
At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. As a Research Engineer, you'll help to safely advance the capabilities of our models in incident response, security analysis, vulnerability remediation, and other areas of defensive cybersecurity.
This role blends research and engineering, requiring you to both develop novel approaches and realize them in code. Your work will include designing and implementing RL environments, conducting experiments and evaluations, delivering your work into production training runs, and collaborating with other researchers, engineers, and cybersecurity specialists across and outside Anthropic.
This role requires ML experience combined with domain expertise in cybersecurity. You might be an ML researcher with a history of cybersecurity work, or a security professional with a background in ML.
Responsibilities
Partner with researchers and safety teams across Anthropic to understand their analytical needs and build solutions
Develop agentic integrations that allow AI systems to autonomously investigate and act on analytical findings
Contribute to the strategic direction of the team, including decisions about what to build, what to partner on, and where to invest
This role may require participation in an on-call rotation.
You may be a good fit if you
Have experience with machine learning.
Have experience in cybersecurity research.
Have strong software engineering skills.
Can balance research exploration with engineering implementation.
Are passionate about AI's potential and committed to developing safe and beneficial systems.
Strong candidates may also have
Professional experience in security engineering, fuzzing, detection and response, or other applied defensive work.
Experience participating in or building CTF competitions and cyber ranges.
Academic research experience in cybersecurity or other experimental & research background.
Familiarity with RL techniques and environments.
Familiarity with LLM training methodologies.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Malaysia; Philippines; Indonesia; Singapore
Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering.
Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions.
You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan.
Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution.
This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work.
Your Responsibilities
Product Marketing & Go-to-Market
Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect.
Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets.
Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution.
Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated.
Commercial Content & Sales Enablement
Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content.
Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them.
Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations.
Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses.
Website, SEO & AI Search Visibility
Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented.
Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent.
Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations.
Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes.
Brand Communications, Thought Leadership & PR
Maintain a consistent voice and narrative across Intellect’s public and client-facing communications.
Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy.
Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people.
Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication.
Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed.
Customer Marketing & Lifecycle Communications
Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys.
Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success.
Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion.
Equip client success with reusable templates and materials for account-specific deployment.
Planning & Effectiveness
Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications.
Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes.
Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality.
Requirements
Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work.
An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution.
Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value.
An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input.
Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities.
Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows.
Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter.
Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement.
Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth.
Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Vancouver, Canada; Toronto, Canada; Calgary, Canada
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required (insurtech experience is preferred)
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Canada
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
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Location: Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
УдалённоTime zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job; We strongly encourage candidates of all backgrounds to apply
ОфисheadUK, London
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УдалённоMalaysia; Philippines; Indonesia; Singapore; Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
УдалённоseniorVancouver, Canada; Toronto, Canada; Calgary, Canada; Must be based in Canada
Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States