Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
JOB SUMMARY
As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.
This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.
KEY RESPONSIBILITIES
AI-POWERED AUTOMATION DESIGN & DEVELOPMENT
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions.
- Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
CX SYSTEMS INTEGRATION & DATA FLOW
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics.
- Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.
AI CAPABILITY EXPANSION
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication.
- Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.
RELIABILITY & CONTINUOUS IMPROVEMENT
- Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations.
- Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.
CROSS-FUNCTIONAL COLLABORATION
- Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution.
- Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications.
- Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.
QUALIFICATIONS
EXPERIENCE
- 3–5+ years in systems administration, business systems engineering, or customer support platform work.
- Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value.
- Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.
SKILLS & COMPETENCIES
Technical
- Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher).
- Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools).
- AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems.
- Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems.
- Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.
Operational & Mindset
- Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.
WHAT YOU'LL WORK WITH
- Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting.
- ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem.
- Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows.
- Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration.
- Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions.
- Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Boston, MA
Workplace: OnSite
WHOOP is an advanced health and fitness wearable on a mission to unlock human performance and extend healthspan. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance.
We are seeking a Senior AI Researcher to join our Foundation AI team. This team builds the multimodal foundation models that underpin WHOOP’s next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior.
In this role, you’ll serve as a senior individual contributor driving the research, development, and deployment of large-scale multimodal models. You’ll collaborate closely with data scientists, ML engineers, and cross-functional partners to push the boundaries of deep learning and ensure our models deliver measurable value to WHOOP members.
RESPONSIBILITIES:
- Design, train, and optimize large-scale multimodal foundation models that integrate wearable sensor data, text, biomarkers, and behavioral data.
- Conduct applied research in self-supervised learning, representation learning, and downstream task fine tuning to advance WHOOP’s core model capabilities.
- Develop scalable, distributed training pipelines for large models on high-performance compute environments.
- Collaborate with MLOps, data engineering, and software engineering teams to operationalize models for production deployment, ensuring robustness, reproducibility, and observability.
- Partner with product and research teams to translate foundation model capabilities into downstream features that deliver meaningful member value.
- Contribute to the technical roadmap and architectural direction for foundation model development at WHOOP.
- Ensure models adhere to WHOOP’s standards for ethical, transparent, and privacy-preserving AI.
QUALIFICATIONS:
- Advanced degree (Master’s or Ph.D.) in Computer Science, Machine Learning, Electrical Engineering, or a related field, or equivalent professional experience.
- 7+ years of experience in applied ML, AI research, or large-scale modeling, with a track record of delivering production systems.
- Expertise in modern deep learning (e.g., transformers, state space models), multimodal model training.
- Proficiency in Python and deep learning frameworks (e.g., PyTorch, TensorFlow).
- Familiarity with training models on mulit-node, multi-gpu distributed compute environments.
- Familiarity with best practices for data, model, and context parallelisms.
- Strong applied experience with representation learning, self-supervised methods, and post-training for downstream applications.
- Experience with reinforcement learning for post-training foundation models (PPO, DPO, GRPO etc.).
- Familiarity with MLOps best practices including model versioning, evaluation, CI/CD for ML, and cloud-based compute.
- Excellent communication skills and ability to collaborate cross-functionally with engineers, researchers, and product teams.
- Passion for WHOOP’s mission to improve human performance and extend healthspan through science and technology.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $190,000 - $230,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Hamburg
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Where Adtech Innovation Becomes a Story Worth Telling
The Marketing team hosts the storytellers of adjoe’s innovation. We turn complex adtech solutions – rooted in data and strategy – into compelling stories that resonate across the mobile advertising industry and beyond. Through our events, visual design, and strategic content, we take adjoe’s vision at the intersection of technology, user engagement, and marketing and make it tangible. All while building a community of forward-thinking industry leaders around our brand.
Your Mission & Who We Are Looking For:
- Enterprise GTM Architecture: You will architect and execute our global, enterprise-ready go-to-market (GTM) strategy across the Americas, EMEA, and APAC. We need someone who has guided at least two previous Tech or SaaS companies through the lifecycle journey from Start-up to Scale-up and Maturity, specifically navigating scale within the $500M to $5B range.
- Lean, Multi-Disciplinary Leadership: You will direct and develop a high-performing, agile team of approximately 20 professionals across Growth Marketing, Product Marketing, Regional Marketing, Events, Content Writing, and Graphic Design. Instead of managing large, siloed departments, you will foster a culture of ownership and stay close to both the high-level strategy and the people executing it.
- Commercial & Product Alignment: You will bridge the gap between product innovation and commercial execution to ensure our positioning captures and retains high-value enterprise accounts. This means translating complex technical capabilities into clear, value-driven narratives that align global product strategy with commercial sales enablement.
- Global & Regional Collaboration: You will serve as a strategic partner to Product, Sales, and Regional Leadership to drive localized demand generation while maintaining consistent brand messaging. You must bring deep experience in B2B enterprise marketing, account-based marketing (ABM), and international localization across the Americas, EMEA, and APAC.
- US Ecosystem Expertise: You will optimize our positioning and distribution to generate enterprise demand by leveraging a strong familiarity with the American technology ecosystem and buyer psychology. Your understanding of enterprise SaaS and AdTech marketing playbooks will directly drive our up-market transformation.
- Data-Driven Brand Optimization: You will establish clear data frameworks to measure brand sentiment, pipeline contribution, and the ROI of global marketing initiatives. This requires an equal comfort level analyzing pipeline data, CAC, and LTV metrics as you have guiding brand positioning and creative storytelling.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, we are not just managing campaigns, we're helping build the business engine behind one of the fastest-growing adtech platforms in mobile. We are proactively curious: we question status quo, think outside the box, connect the dots. The partnerships you close, the strategies you execute, and the markets you develop will directly shape how adjoe scales globally.
- Go Big. Own commercial initiatives that move revenue and expand adjoe's market position.
- Move Fast. Operate in a high-velocity environment where decisions are made quickly and impact is visible immediately.
- Be Direct. Work in a culture where feedback is honest, collaboration is real, and politics are low.
- Thrive Together. Grow alongside a diverse, global team of 250+ people from over 40 countries across 7 offices.
- Have Fun. Celebrate wins, build lasting industry relationships, and bring your energy to a team that genuinely enjoys what they do.
We welcome applications from people who will contribute to the diversity of our company.
Location: Palo Alto; New York; San Francisco
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 4+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As Talent Acquisition Lead on the People team, you will define and execute Mistral’s hiring strategy while leading and developing a high-performing recruiting team. This role combines hands-on recruiting for critical positions with strategic leadership to ensure our hiring processes are efficient, effective, and aligned with Mistral’s mission. You’ll work closely with cross-functional leaders to build a diverse, skilled workforce that drives our growth and reinforces our reputation as a top employer in the competitive talent market.
WHAT YOU’LL DO
- Collaborate with tech and business leaders to understand hiring needs and deliver top-tier talent for key roles.
- Elevate the candidate experience, ensuring it is engaging, transparent, and reflective of Mistral’s culture.
- Guide candidates through the recruitment journey, introducing them to our mission, values, and work environment.
- Develop and share recruiting best practices to ensure consistency, scalability, and efficiency across the team.
- Leverage data analytics to identify bottlenecks, measure success, and drive continuous improvement in hiring processes.
- Mentor and coach recruiters, fostering their growth and enabling them to excel in their roles.
- Innovate and optimize by recommending and implementing improvements to tools, workflows, and strategies.
- Champion Mistral’s employer brand, representing the company externally to attract and retain top talent.
WHAT WE’RE LOOKING FOR
- Extensive experience: 8+ years in corporate recruiting, with a focus on competitive markets.
- Leadership: Proven ability to lead, develop, and inspire recruiting teams.
- Communication: Exceptional written and verbal skills to engage stakeholders at all levels.
- Operational excellence: Experience managing projects and people with discipline, precision, and a results-driven mindset.
- Strategic agility: Ability to balance high-level strategy with hands-on execution.
- Influence: Skilled at driving alignment and collaboration across functions without direct authority.
- Adaptability: Quick learner who can master new topics and pivot in a fast-moving environment.
- Global perspective: Fluent in English with experience in international recruiting.
- Tool proficiency: Familiarity with Ashby, Modernloop, LinkedIn Recruiter, or similar tools.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Procurement Category Manager (IT and Data) on the Procurement team, you will own and drive cost savings across indirect spend, with a focus on IT and Data categories. This role is critical to scaling Mistral’s operations efficiently, as you define and execute procurement strategies for high-impact areas like data acquisition, SaaS, and tooling. You will collaborate closely with internal stakeholders to rationalize contracts, renegotiate agreements, and implement processes that reduce complexity and costs, directly shaping how Mistral optimizes its resources.
WHAT YOU WILL DO
- Lead global negotiations on indirect spend to drive measurable cost savings.
- Define and execute procurement strategies tailored for Data & IT categories.
- Identify and manage existing contracts, tools, and needs, including renewals and renegotiations.
- Build and manage supplier panels to reduce fragmentation and improve governance.
- Rationalize tool usage and consolidate internal needs with business owners.
- Lead procurement projects end-to-end, from RFP to contractualization.
- Contribute to the digitization of procurement through P2P tool adoption.
WHAT WE'RE LOOKING FOR
- At least 5 years of experience as a Buyer/Category Manager, ideally in IT, SaaS, or data-related categories.
- Proven ability to negotiate with large providers in competitive or tense markets.
- Strong project management skills to handle multiple initiatives and align stakeholders.
- Assertiveness and communication skills to push back constructively and build trusted relationships.
- Adaptability to thrive in dynamic, evolving environments.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
The role is focused on developing and modernizing real-time DSP serving services that process bid requests, deliver ads, integrate with third-party platforms, and record measurement events used for reporting and billing. The team works on high-throughput, low-latency systems processing millions of requests per second, with a strong focus on availability, data correctness, performance tuning, and scaling the platform for future growth. Current initiatives include splitting a monolith into microservices, improving deployment automation, and moving measurement pipelines from batch processing to real-time streaming with Kafka.
Technologies
Java
Kafka / Kinesis
Redis
S3
Tomcat
Docker, K8S
Git, CI/CD
What You'll Do
Develop critical high-performance, large-scale services for DSP programmatic integrations and platform products;
Work closely with the Product team to understand business needs and translate product requirements into technical solutions;
Write clean, efficient, and production-ready code with a strong focus on high throughput and low latency;
Design, develop, test, and improve new and existing platform features;
Contribute to building large-scale distributed systems processing billions of transactions per day under strict SLAs;
Improve test coverage, monitoring coverage, automation, and overall system observability;
Follow Agile methodologies and work in a fast-paced engineering environment with quick delivery cycles;
Job Requirements
5+ years of commercial experience in Java backend development, with a focus on scalable backend systems;
Strong knowledge of the JVM ecosystem, including garbage collection, profiling, and performance tuning;
Experience with distributed REST APIs, fault tolerance, scalability, consistency, and resilience;
Hands-on experience with low-latency and high-throughput services;
Experience with real-time streaming pipelines using Kafka, Kinesis, or similar technologies;
Strong knowledge of data structures and algorithms;
Experience with web/application servers such as Tomcat;
Solid understanding of networking and load balancing concepts;
Production experience with Docker and Kubernetes;
Experience with Git and CI/CD pipelines, such as GitLab CI/CD or similar tools;
Interest in applying modern technologies and AI-assisted development tools;
Readiness to participate in PagerDuty rotation (1 week per quarter);
Strong verbal and written communication skills, including the ability to explain complex technical trade-offs to both technical and non-technical stakeholders;
English: B2 or higher;
Nice To Have
Prior experience in the AdTech industry;
Familiarity with Python or Scala;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As our Banking / Financing Legal Counsel, you will work side by side with our corporate counsel and directly under the Head of M&A and Finance Legal Counsel, based in Paris.
In close collaboration with our Finance and Business teams, you will be instrumental in structuring, drafting, and negotiating the financing transactions that fuel Mistral's external growth — from compute infrastructure and data center investments to strategic company acquisitions.
Key responsibilities
Financing Transactions
• Structure, draft, negotiate, and close transaction documentation on non-dilutive financing transactions, including corporate loans, asset-backed financings, and project finance deals supporting our infrastructure and compute investments.
• Act as the primary legal point of contact for banking and financing counterparties, working with LMA-standard documentation and bespoke structures alike.
• Advise on financing structures for data center and compute infrastructure projects.
• Coordinate with external law firms on cross-border financing structures and manage multi-jurisdictional transaction teams.
Cross-functional Partnership
• Partner daily with the Finance team (Treasury, FP&A) to ensure financing solutions are aligned with Mistral's capital strategy and operational needs.
• Collaborate with M&A, Compute, and Business teams to support deal-specific financing structures.
• Provide practical, hands-on legal guidance that enables the business to move fast while limiting legal risks.
Legal Infrastucture
• Build and maintain internal templates, precedents, and guidelines for financing documentation.
• Support on ancillary legal topics as needed, including corporate compliance, insurance, and Sapin II-related matters.
Qualifications and skills
• Bachelor degree or above (LLB, LLM, Juris Doctor preferred) from an accredited law school in France or another EU country. Admission to practice law in at least one other jurisdiction, in particular in the USA, would be a plus.
• A minimum of 7 years of relevant legal experience, including a minimum of 4 years in an international law firm.
• Proven track record in structuring and negotiating non-dilutive financing deals, including corporate loans, bridge facilities, asset-backed and project finance transactions. Familiarity with LMA standard documentation is required.
• Strong experience in project finance or infrastructure financing, particularly deals involving long-term capex or compute and data center infrastructure, is highly valued.
• Demonstrated ability to navigate cross-border structuring questions and multi-jurisdictional financing deals, including coordinating with local external counsel.
• Excellent written and verbal communication in both English and French. Strong ability to present complex legal concepts in a clear and understandable manner to non-legal stakeholders.
• Sharp business acumen, honed through direct experience working within businesses — ideally across multiple industries — where you have delivered measurable impact and demonstrated a deep understanding of operational and strategic priorities.
• Great negotiation skills, with a history of successfully leading critical discussions with banks, investors, and infrastructure partners, balancing assertiveness with collaboration, and maintaining positive, long-term relationships with all stakeholders.
• An understanding of the tax implications of financing and structuring, allowing you to optimise outcomes and mitigate risks.
• Knowledge and usage of Artificial Intelligence: an understanding of AI technologies, including machine learning, natural language processing and their applications, is important.
• Analytical Skills: ability to analyse complex cross-border structuring questions, their interactions with financing topics, and to identify potential legal risks and solutions.
• Adaptability: proactive, flexible, and able to manage multiple priorities in a fast-paced environment.
• Ethical Awareness: a strong understanding of ethical considerations related to AI, such as fairness, transparency, accountability, and bias mitigation, is important.
• International mindset: international experience is a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview
The Director, IT Core Infrastructure is a senior technology leader responsible for the strategy, transformation, delivery, and operations of SIE’s global core infrastructure capabilities. The role leads a broad, globally distributed organization spanning internal networks and client access, core network connectivity across physical sites, cloud and on-premise infrastructure, and enterprise endpoint management across mobile, Linux, Windows, and Mac platforms.
Reporting to the Senior Director of IT, this role leads through multiple managers and is accountable for the performance, security, scalability, reliability, resilience, and user experience of Core Infrastructure services. The Director will translate enterprise strategy into clear priorities, investment decisions, and multi-year roadmaps while balancing transformation, operational performance, technical debt, risk, and cost.
This leader will drive the evolution of Core Infrastructure toward highly automated, software defined, self-service, and increasingly autonomous operating models. The role requires the technical credibility to lead across infrastructure disciplines and the breadth to shape technology strategy, lead transformation, influence across organizational boundaries, and take on expanded responsibilities as business needs evolve.
What you'll be doing:
Functional Leadership & Accountability
Lead the Core Infrastructure organization across multiple teams and disciplines, providing clear direction, priorities, and accountability for outcomes.
Hold end-to-end accountability for service performance, including availability, reliability, security, resilience, and user experience.
Set priorities and make decisions across the Core Infrastructure portfolio, balancing operational needs, transformation, risk, technical debt, and investment.
Establish
clear accountability across teams while empowering leaders to independently own their services and outcomes.
Infrastructure Strategy & Transformation
Define and execute a Core Infrastructure strategy and multi-year roadmap aligned with enterprise technology strategy and business priorities.
Lead the evolution toward highly automated, software defined, self-service, and increasingly autonomous infrastructure services.
Drive adoption of
infrastructure
as code, observability, AI enabled operations, and modern engineering practices to improve reliability, scalability, speed, and efficiency.
Simplify and standardize technology and service models, reducing complexity and improving the ability to
operate
globally at scale.
Partner with Information Security, Service & Support, and other technology organizations to develop integrated solutions and influence broader enterprise technology strategy.
Service Delivery & Operational Excellence
Establish strong operational practices across service management, incident response, change management, lifecycle management, capacity, observability, and resilience.
Ensure infrastructure services meet performance, security, availability, resilience, business continuity, and regulatory requirements.
Drive measurable improvements in reliability, employee experience, engineering productivity, automation, cost efficiency, and speed of delivery.
Use operational data and service performance measures to
identify
systemic issues, prioritize improvements, guide investment, and reduce manual operational effort.
Enterprise & Cross Functional Leadership
Serve as a trusted advisor to senior technology and business leaders on infrastructure strategy, investments, risks, and opportunities.
Lead complex enterprise initiatives that span multiple technology organizations and require alignment across priorities, ownership boundaries, and stakeholders.
Represent Core Infrastructure in enterprise planning, architecture, investment, risk, and transformation discussions, bringing a perspective beyond the immediate needs of the function.
Communicate complex technology decisions and
tradeoffs clearly
to executive audiences and build strong partnerships across technology and business organizations.
People Leadership & Organizational Development
Lead, coach, and develop a global organization of managers, architects, and senior engineers.
Build a high performing leadership team with clear accountability, strong ownership, and the ability to
operate
independently.
Develop leaders capable of owning major technology domains and enterprise outcomes, creating organizational depth and succession readiness.
Continually evolve organizational structure, skills, roles, and sourcing models to support changing business and technology needs.
Build a culture centered on engineering excellence, accountability, collaboration, continuous improvement, and measurable outcomes.
Financial, Portfolio & Resource Management
Own financial planning, forecasting, investment prioritization, and resource allocation across the Core Infrastructure portfolio.
Make deliberate investment tradeoffs across transformation, lifecycle, technical debt, resilience, security, operational needs, and emerging capabilities.
Drive sustainable cost optimization and develop clear business cases for significant technology investments.
Manage strategic vendors, partners, and sourcing models to ensure performance, value, innovation, and alignment with SIE priorities.
Governance, Risk & Continuous Improvement
Establish appropriate governance, standards, and policies across Core Infrastructure while avoiding unnecessary process and operational overhead.
Identify
, communicate, and mitigate risks related to availability, security, scalability, lifecycle, capacity, and resilience.
Establish
and monitor meaningful service level
objectives
, availability targets, operational health measures, and business outcome metrics.
Use data to drive accountability, investment decisions, and continuous improvement.
Challenge existing processes and operating models where they create unnecessary complexity or limit speed, automation, or scalability.
Contribute to the continued evolution of the broader IT operating model and technology organization.
What we're looking for:
12+ years of experience across infrastructure engineering, enterprise technology, or related technology disciplines.
5+ years of experience managing managers and leading large, globally distributed technology teams.
Broad understanding of enterprise infrastructure and technology services, with deep
expertise
in one or more relevant domains and the ability to lead effectively across disciplines.
Proven experience
operating
and evolving large scale, business critical enterprise technology environments.
Demonstrated
experience leading significant technology, organizational, or operating model transformation across multiple teams or domains.
Experience developing managers and senior technical leaders and building leadership depth within an organization.
Demonstrated
ability to influence senior stakeholders and lead initiatives beyond direct organizational ownership in complex, matrixed organizations.
Experience building and executing multi-year strategies, roadmaps, investment plans, and operating models.
Strong financial and commercial acumen, including investment prioritization, vendor strategy, and cost optimization.
Ability to translate complex technology topics into clear business implications, decisions, and outcomes for executive audiences.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
The estimated base pay range for this role is listed below.
Base: €124,200 - €186,200 + Bonus & Benefits.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Paris; Amsterdam; Marseille; Munich; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What We're Looking For
Strategic Discovery & Vision Setting
• Lead executive-level workshops with CISOs and security teams to identify cybersecurity challenges and opportunities where Mistral's AI can drive step-change improvements (e.g., threat intelligence, SOC automation, vulnerability management, incident response).
• Co-create AI-powered cybersecurity adoption roadmaps with customers, articulating the "art of the possible" and a clear path to value in securing their digital assets.
AI Solution Design & Deployment for Cyber
• Architect end-to-end AI solutions tailored to cybersecurity use cases, integrating Mistral's models and platform into customer security workflows, SOC environments, and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI-driven cybersecurity solutions in production (e.g., automated threat detection, intelligent alert triage, security log analysis, phishing detection, compliance automation).
• Own the execution of pilot projects and proofs-of-value within cybersecurity contexts, demonstrating the potential of our technology and paving the way for full-scale deployment.
• Ensure deployed solutions meet security, privacy, and regulatory standards (e.g., NIS2, DORA, ISO 27001, SecNumCloud).
Value Realization & Customer Success
• Serve as a trusted advisor to cybersecurity customers, guiding their AI strategy for security operations and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to security outcomes (e.g., mean time to detect, mean time to respond, false positive reduction, analyst productivity).
• Proactively identify expansion opportunities within accounts, building on initial cybersecurity successes to drive long-term partnerships across broader security and defense use cases.
Cross-Functional Collaboration
• Act as the bridge between cybersecurity customers and Mistral's internal teams, synthesizing domain-specific feedback to influence product and research roadmaps for security-oriented features.
• Develop reusable assets, best practices, and playbooks specific to cybersecurity deployments to scale go-to-market efforts and ensure consistent delivery excellence.
• Stay current on the evolving threat landscape, emerging cyber regulations, and AI-for-security trends to maintain credibility and thought leadership.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment, primarily within France and Europe.
About you
• 6+ years in a client-facing strategic and technical role within the cybersecurity or defense sector (e.g., cybersecurity consulting, security engineering, SOC operations, or technical sales in cyber).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Cybersecurity, Data Science, Engineering, etc.).
• Strong cybersecurity domain expertise : solid understanding of security operations (SOC, SIEM, SOAR), threat intelligence, incident response, vulnerability management, and/or compliance frameworks.
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both security-focused and non-technical audiences on AI-driven security solutions.
• Hands-on experience building and deploying AI or data-driven applications (Python) to demonstrate value in security contexts.
• Familiarity with French and European cybersecurity regulations and frameworks (e.g., ANSSI guidelines, NIS2, DORA, SecNumCloud, ISO 27001).
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous security challenges into actionable solutions.
• Executive presence and communication skills to influence senior security stakeholders (CISO, VP Security, C-level).
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Fluent in English.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
• Prior experience with defense or sovereign cloud environments is a plus.
Why This Role Matters
You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Onboarding Specialist on the People Operations team, you will shape the experience for every new joiner at Mistral worldwide. Your work will ensure new team members feel prepared and welcomed from the moment they accept an offer, through their first weeks and beyond. You will partner closely with colleagues across Talent Acquisition, IT, and Workplace to ensure each onboarding is seamless, consistent, and tailored to local needs. This is an opportunity to make a direct impact on employee experience and to continually shape our processes as we grow.
WHAT YOU WILL DO
- Design and manage the onboarding journey for new hires across multiple regions
- Develop, implement, and improve onboarding programs and resources for the organization
- Ensure equipment and resources are ready before each employee’s start date
- Organize, coordinate, and facilitate onboarding sessions, orientations, and integration milestones
- Partner with cross-functional stakeholders to keep onboarding processes aligned and effective
- Measure onboarding effectiveness and use data to improve programs
- Identify process improvement opportunities and drive scalable solutions
- Manage travel, transportation, and accommodation logistics for new joiners needing support
WHAT WE'RE LOOKING FOR
- Experience delivering onboarding or employee programs end to end
- Strong project management, organization, and communication skills
- Comfort working across teams and adapting to new tools and workflows
- Ability to identify opportunities for efficiency and implement change
- Analytical approach to tracking outcomes and improving processes
- Hands-on attitude and willingness to take ownership of daily tasks
- Confidence navigating HR technology (HRIS, payroll, or similar systems)
- Desire to create a welcoming, consistent experience for every new colleague
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
WHAT YOU WILL DO
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
WHAT WE'RE LOOKING FOR
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Stockholm
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Madrid
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
WHAT WE'RE LOOKING FOR
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Ukraine; Latvia; Croatia; Czech Republic; Slovenia; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Estonia; Cyprus; Lithuania; Greece; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Performance Marketing Lead (Google & Microsoft Ads), to lead and scale our advertising across the Ruby Labs portfolio.
This is a senior player-coach role. You will own Google Ads and Microsoft Ads execution across multiple brands, coach and develop acquisition managers, set account standards, improve performance, and protect account health across a large multi-brand setup.
You will be responsible for scaling spend profitably across Search, Performance Max, Demand Gen, YouTube, and Microsoft Ads. You will conduct regular account audits, identify missed opportunities, and make sure every brand is using Google and Bing to their full potential.
This is not a reporting-only leadership role. You need to stay close to the accounts, understand the details, and be able to challenge strategy, structure, bidding, compliance, measurement, and execution yourself.
We also work AI-first. You will own the Google and Bing acquisition knowledge base inside Claude, including playbooks, audit frameworks, prompts, automations, QA checklists, and repeatable workflows that help the team operate faster and better.
KEY RESPONSIBILITIES
- Portfolio Performance
- Scale profitable spend across multiple brands, geos, languages, and funnels.
- Manage CPA, ROAS, CAC, and payback against real revenue data, not surface-level platform metrics.
- Conduct regular account audits across all brands to identify gaps, missed opportunities, inefficient structures, underused campaign types, weak signals, and scaling potential.
- Make sure every brand is fully utilizing Google and Microsoft Ads opportunities across Search, Performance Max, Demand Gen, YouTube, and Microsoft Ads.
- Work with Managing Directors and UA Managers to translate brand targets into practical Google and Bing execution.
- Own channel-level recommendations for budget allocation, account structure, bidding approach, testing priorities, and scale-up opportunities.
- Partner with Google and Microsoft teams on betas, new campaign types, product changes, escalation paths, and platform-level opportunities.
Team Leadership
- Coach, teach, and develop acquisition managers working on Google and Microsoft Ads.
- Hire, onboard, manage, and, where necessary, make replacement decisions for Google and Bing acquisition talent.
- Own performance evaluation, goals, KPIs, feedback cycles, and personal development plans for the Google and Bing team.
- Set the performance bar and craft standards for the team.
- Review account work, train UA managers, and raise the overall quality of execution.
- Make sure every brand has clear ownership, weekly reporting, and strong channel support.
- Stay hands-on enough to audit accounts, challenge decisions, and guide execution from real account data.
Account Architecture & Governance
- Define standards for account structure, naming, conversion architecture, bidding, testing, reporting, documentation, and QA.
- Review major account changes before launch and make sure changes are hypothesis-driven, measured, and documented.
- Run monthly account audits across all Google and Microsoft Ads accounts.
- Maintain clean documentation so account knowledge, automations, tests, and learnings are not dependent on one person.
- Build repeatable standards that UA managers can follow across brands without losing brand-specific context.
Policy & Compliance
- Own Google and Microsoft Ads policy and compliance across all Ruby Labs brands.
- Protect account health across all brands.
- Own policy workflows for ad review, disapprovals, appeals, account restrictions, and escalation.
- Work closely with brand teams on ad-to-landing-page consistency, claims, pricing, funnel compliance, and policy-sensitive testing.
- Build prevention-first processes so policy issues are caught before launch.
- Maintain direct escalation paths with Google and Microsoft representatives.
- Have the authority to block launches that create material account or policy risk.
AI-First Operating System
- Own the Google and Bing acquisition knowledge base inside Claude, including playbooks, SOPs, audit frameworks, campaign QA checklists, prompts, and reusable workflows.
- Design AI-assisted workflows for keyword research, campaign builds, audits, QA, reporting, opportunity discovery, and optimization review.
- Train UA managers to use Claude workflows correctly and consistently in their daily Google and Bing work.
- Evaluate workflow quality, improve the knowledge base over time, and turn successful processes into repeatable team standards.
- Use AI to increase team speed and quality while keeping human judgment, compliance, and account safety at the center.
QUALIFICATIONS
- 7+ years of hands-on paid search experience.
- Experience coaching, leading, hiring, and evaluating Google Ads specialists, UA managers, or paid search teams.
- Direct ownership of large Google Ads budgets, ideally $5M+ per month hands-on and $10M+ per month at portfolio level.
- Strong Search, Performance Max, Demand Gen, and YouTube experience.
- Microsoft Ads experience, including Microsoft Audience Network.
- Proven record scaling accounts profitably across multiple countries and languages.
- Strong understanding of subscription economics: LTV, CAC, ROAS, payback windows, cohorts, and value-based bidding.
- Deep Google Ads policy experience, including disapprovals, appeals, account restrictions, and compliance-heavy environments.
- Strong account architecture, audit, documentation, and measurement discipline.
- Ability to identify scaling opportunities and practical account improvements from account-level data.
- Clear, direct communication with both acquisition managers and senior stakeholders.
Strong Advantage
- Experience managing enterprise-level search accounts or large multi-brand paid search portfolios.
- Experience with Google Ads scripts, Google Ads API, SQL, or internal automation tools.
- Experience building Claude, AI, or agentic workflows for marketing operations.
- Experience building team knowledge bases, SOPs, QA systems, and training programs for paid acquisition teams.
- D2C subscription, lead-gen, or consumer web funnel experience.
- Experience with high-scrutiny categories, trademark-sensitive ads, or complex policy environments.
- Experience working directly with Google or Microsoft teams on betas, product pilots, and escalation paths.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Paris; London
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Solution Operations, you will serve as a strategic business partner to our Solution team. This team, composed of AI Deployment Strategists, Infrastructure Solution Architects, and Applied AI Engineers, designs, deploys, and optimizes AI solutions that directly solve our enterprise customers’ most complex challenges.
You will drive the end-to-end staffing strategy, ensuring alignment between business priorities, operational constraints, and talent deployment. Your mission is to optimize staffing efficiency, reduce time-to-staff, and build scalable processes that enable Mistral to deliver exceptional value to our customers.
It’s a high-impact, hands-on position at the intersection of strategy, operations, and execution. You will work closely with Solutions leadership to develop data-driven staffing plans, align capacity with demand, and implement frameworks that match skills to customer needs. Your work will directly accelerate Mistral’s ability to scale its technical pre-sales and post-sales motions while maintaining operational excellence.
WHAT YOU WILL DO
Worldwide Strategic Staffing & Capacity Planning - across all geographies
• Develop and execute a forward-looking staffing strategy aligned with business forecasts and needs, including resource allocation, staffing ratios across regions, and technical deployment metrics.
• Build and maintain a prioritization framework for recruitment (role type, geography) to ensure the Solutions team is staffed for high-impact customer engagements.
• Accelerate time-to-value by minimizing time-to-staff through efficient matching systems between skills and customer requirements.
• Act as a strategy partner to the Director of Solutions, providing insights on organizational design, role evolution, and scaling plans.
Data-Driven Staffing Optimization
• Identify and operationalize key metrics to measure staffing efficiency, team utilization, and impact on customer success and revenue.
• Create and maintain reporting mechanisms to track staffing KPIs, including time-to-staff, skill gaps, and deployment success rates.
• Synthesize and implement actionable recommendations to improve staffing processes and cross-functional alignment.
Scalable Staffing Systems & Automation
• Design and implement scalable processes, automations, and tools to streamline talent deployment and reduce operational friction.
• Optimize the Mistraler lifecycle (onboarding to project allocation) by ensuring seamless transitions and maximizing team productivity.
• Identify and eliminate bottlenecks in staffing workflows, leveraging automation to enhance agility and responsiveness to customer needs.
Cross-Functional Collaboration
• Partner with Sales, Product, Revenue Operations, Talent Acquisition and HR to align staffing capabilities with customer demands and business priorities.
• Support the development of the Solution team offerings and technical engagement models that maximize customer success.
• Collaborate with Product teams to ensure Solutions team feedback is integrated into the product roadmap.
Prepare materials for executive reviews, highlighting project successes, challenges, and strategic recommendations.
WHAT WE'RE LOOKING FOR
• 3+ years of experience in strategic operations, staffing, chief of staff or resource management within technical sales, solutions engineering, or professional services environments.
• Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities.
• Experience in staffing, resource management, or talent deployment is a strong plus.
• Strong analytical skills, with experience in Salesforce, data warehouses, and BI tools (e.g., Looker, Hex, BigQuery).
• Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
• Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
• Technical acumen: understanding of AI implementation, use cases, and scaling challenges is a strong plus.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Fluency in English (native level); additional European languages are a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
ГибридPalo Alto; New York; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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Mexico
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ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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ГибридMadrid; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоleadUkraine; Latvia; Croatia; Czech Republic; Slovenia; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Estonia; Cyprus; Lithuania; Greece; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
ОфисParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
