Location: Vietnam
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
Key Responsibilities
Pipeline Generation & Outbound BD: Actively identify, prospect, and engage decision-makers (CTOs, Founders, Head of Web3/Digital Assets) across blockchain protocols, DeFi projects, RWA tokenization platforms, exchanges, and Web2 institutional entrants.
Full Sales Cycle Execution: Drive complex, multi-stakeholder sales cycles from initial outreach and technical discovery to proposal creation, price negotiation, and contract execution.
Enterprise & Institutional Sales: Engage traditional financial institutions, asset managers, family offices, and tech enterprises seeking institutional-grade security for their Web3 initiatives.
Cross-Functional Collaboration: Work closely with CertiK’s global security engineering, solutions architecture, delivery, and marketing teams to ensure smooth deal execution and client onboarding.
Account Expansion & Networking: Build long-term relationships with key accounts to drive renewals, audit add-ons, and monitoring subscriptions. Represent CertiK at local industry events, conferences, and ecosystem meetups.
Key Requirements & Qualifications
Experience: 2–5 years of successful B2B sales or business development experience in Web3, blockchain security, cybersecurity, SaaS, or institutional fintech.
Domain Knowledge: Strong familiarity with Web3 native ecosystems (EVM chains, Layer 1/Layer 2 protocols, DeFi, tokenomics, smart contract architectures).
Good understanding of Web2 cybersecurity fundamentals (e.g., penetration testing, code review, risk assessments).
Core Languages: Professional working proficiency (written and spoken) in English and Vietnamese for regional collaboration and global client management.
Track Record: Proven ability to meet or exceed quarterly sales quotas through structured outbound outreach and consultative deal closing.
Language & Skills Bonuses (Highly Preferred) Regional Asian Languages (Bonus): Proficiency in additional regional languages—such as Japanese, Korean, or other languages, —is a significant bonus for driving APAC cross-border expansion or local market expansion.
Security & Audit Familiarity: Direct experience selling smart contract audits, penetration tests, or bug bounty services.
Regulatory Context: Understanding of Vietnam’s digital asset licensing landscape is a bonus.
Education: Bachelor’s degree in Computer Science, Cybersecurity, Finance, Business Administration, or a related field.
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
Location: Poland; Romania; Bulgaria; Hungary; Germany; Egypt
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We are looking for a high-energy, articulate, and driven Appointment Setter to join a fast-growing B2B sales organization. In this role, you will be the first point of contact for prospective clients, acting as a critical bridge between initial interest and closed deals. If you thrive in a high-volume environment and possess the linguistic precision to engage senior stakeholders in both German and English, this is an elite opportunity to accelerate your career in global sales.
Key Responsibilities
Execute high-volume outbound calling campaigns to identify and qualify B2B leads.
Manage a consistent pipeline of prospects, ensuring timely follow-ups and meticulous lead tracking.
Navigate complex corporate structures to reach key decision-makers.
Articulate the value proposition clearly to overcome objections and generate interest.
Schedule qualified discovery calls and meetings for the senior sales team.
Maintain accurate records of all interactions within the CRM system.
Requirements
Native or professional fluency in German (C1/C2 level).
Full professional bilingual proficiency in English.
Proven experience in B2B appointment setting, telemarketing, or inside sales.
Ability to maintain high energy and productivity in a high-volume cold-calling environment.
Exceptional communication, active listening, and persuasion skills.
Strong organizational skills and the ability to manage a demanding daily workflow.
Nice-to-Haves
Prior experience using modern CRM tools (e.g., Salesforce, HubSpot).
Experience selling professional services or SaaS solutions.
A track record of exceeding performance targets and KPIs.
Benefits
💰 Competitive base salary
🌎 Fully remote work environment
🚀 Career growth opportunities within a scaling global agency
📈 Long-term stability in a high-demand industry
🤝 Supportive, collaborative team culture
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo Finance is looking for a Growth PM to own user-facing product strategy across our unified platform interface, Ondo Finance App. This role is the growth counterpart to our platform PMs — and will be the primary driver of user acquisition, activation, and retention across Ondo's expanding product suite (Stocks, Treasuries, Portfolios, and more).
You will work at the intersection of product, design, engineering, and marketing to build world-class user journeys for a new generation of on-chain financial products.
What You'll Own
User acquisition: Identify and build product-led growth loops, referral mechanisms, onboarding flows, and entry points that bring new users into the Ondo ecosystem
Activation: Design and optimize the end-to-end onboarding experience — from first visit to first meaningful transaction — across Ondo Finance Web App and eventually mobile
Retention & engagement: Build features and feedback loops that keep users active, informed, and deepening their relationship with Ondo's product lines
User journey design: Map and continuously improve user journeys across all Ondo products surfaced through Ondo Finance Web App
Experimentation: Drive a structured A/B testing and experimentation culture; define success metrics and own the growth analytics stack alongside data and engineering
Cross-product growth: Collaborate with product line PMs to ensure growth initiatives are coordinated and reinforced across product surfaces
Requirements
4–7+ years of product management experience with a clear focus on consumer-facing or growth-oriented products
Experience in fintech, crypto, or financial products — particularly products involving real-world assets, trading, or investment platforms
Personal experience using financial products similar to ours, with a genuine desire to walk in the customer's shoes
Demonstrated track record of owning and improving acquisition, activation, and/or retention metrics at scale
Strong product instincts — you care deeply about user experience and are willing to do whatever it takes to make the product successful
Excellent written and verbal communication; able to write sharp, well-reasoned PRDs and present clearly to engineers and leadership
Data-driven mindset with hands-on experience defining KPIs, running experiments, and translating data into product decisions
US-hours based (preference per current team structure)
Nice to have
Familiarity with on-chain / Web3 user onboarding challenges (wallet setup, KYC flows, etc.)
Experience working on a unified platform serving multiple financial product lines
Prior exposure to developer-facing or API-adjacent products
What we offer
Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Search is being rebuilt in real time. Millions of people now start with a question to ChatGPT, Claude, Gemini, or Perplexity, and the answer they get decides which products they try. When someone asks how to build an app, a website, or a tool for their business, Replit needs to be the answer.
We're hiring an AEO/GEO/SEO Lead to own how Replit gets discovered, across AI-generated answers and traditional search. This is a zero-to-one role. You'll define the strategy, then execute it yourself with AI-leveraged production, agency partners, and cross-functional teams behind you. You'll work daily with our Web, Growth, Brand, Content, Product, Engineering, and Analytics teams.
The fastest-growing AI-native companies have already turned AI answers into a primary acquisition channel. Your mandate is to do the same for Replit: grow AI referral traffic into one of our largest sources of new builders, keep our traditional search presence compounding, and make Replit the platform AI assistants recommend when anyone wants to build software.
Replit moves fast. We ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We're looking for someone who thrives in that environment: part strategist, part operator, part scientist of a channel that changes every month.
WHAT YOU'LL DO
- Own the AEO/GEO Strategy Define where Replit must show up across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews, for which prompts and buyer intents, and build the playbook to win those answers. Set targets, sequence the roadmap, and defend the strategy with data.
- Win Citations Across the Open Web LLMs cite what they trust: Reddit threads, YouTube videos, high-authority publications, community content, and well-structured owned pages. Build durable programs on each of these surfaces, understand the half-life of an AI citation, and keep Replit ranked as models retrain and retrieval systems shift.
- Run SEO End to End Own keyword strategy, on-page optimization, technical SEO, and content-driven organic growth in partnership with our Head of Web. Protect and grow search equity through a major site relaunch, and coordinate with our paid search team on keyword coverage.
- Build the Content Engine Produce and direct content designed for two readers at once: LLM crawlers and humans. Blogs, comparison pages, videos, and structured resources, created at volume with AI-assisted workflows and held to a high quality bar. The durable human work here is judgment: strategy, editorial quality, and distribution.
- Stand Up Measurement Build reporting for a channel that lacks perfect attribution: AI referral traffic, share of voice in AI answers, citation tracking, and downstream signups and revenue. Run controlled experiments, isolate what actually moves citations, and teach the rest of the company what you learn.
- Direct Agencies and Tools Own our agency and vendor relationships across search and AI visibility, plus the tool stack that powers tracking and production. Write the briefs, hold the quality bar, and decide what stays in-house.
YOU'LL BE A GOOD FIT IF YOU:
- Have 4+ years in growth marketing, SEO, content, or technical marketing (SaaS, technology, or developer-focused businesses a plus)
- Have owned a channel end to end and can walk through what you built, what moved, and the numbers behind it
- Have taught yourself a new channel or skill from zero and turned it into shipped results
- Use AI daily as a builder (automations, agents, dashboards, small apps you can show) and are forming your own point of view on how AI assistants find and cite sources
- Have working technical SEO literacy (crawling, indexing, structured data, site architecture) and the appetite to go much deeper
- Write clearly and quickly, and can direct people, agencies, and AI tools to produce content that earns citations
- Have a founder mindset: you identify gaps and fill them, move quickly, don't wait for someone else to define the playbook, and dig into the details with low ego\\
Bonus Points:
- Shipped AEO/GEO work with results you can show, especially if you helped make AI answers an acquisition channel
- Earned presence on surfaces you don't own: Reddit communities, YouTube, digital PR
- Hands-on with AI visibility and citation tracking tools (Profound, Peec, Ahrefs Brand Radar, or similar)
- Programmatic SEO at meaningful scale
- You've built with Replit or other AI building tools and understand our audience firsthand
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Recruiting Operations Manager on the Talent Acquisition team, you will help run the systems, data and processes that let us hire +100 people per month. You will work alongside Talent Acquisition, People Ops, Legal, Finance, and every department that hires. Your job is to make recruiting more effective as we scale: more great hires per unit of effort, without adding unnecessary complexity or sacrificing quality.
This role is ideal for someone who thrives at the intersection of process, technology, and people: someone who loves solving operational challenges and driving continuous improvement.
WHAT YOU WILL DO
- Recruiting infrastructure & operating model: optimize our ATS, broader recruiting stack, workflows and processes end to end; keep the system clean, connected and scalable.
- Metrics & performance: build the metrics and reporting that leadership and Ops teams need to make decisions, and turn insights into concrete improvements in speed, quality and efficiency.
- Headcount planning & recruiting capacity: partner with Finance and business leaders to align workforce plans with business priorities and ensure recruiting capacity stays aligned as priorities evolve.
- Enable recruiters & hiring managers: build practical enablement around tools, sourcing, workflows, interviewing, hiring principles and calibration so teams can operate more effectively.
- Candidate experience & recruiting standards: establish a consistent, high-quality candidate experience across the recruiting process, and continuously identify opportunities to improve it
- Innovation & leverage: use AI, talent intelligence, market data and emerging technologies to augment how we identify, engage and assess talent, creating new sources of leverage as we scale
WHAT WE'RE LOOKING FOR
- 5+ years in operations, including 2+ years in recruiting, People or HR Operations, ideally in a company that has scaled headcount quickly and navigated significant organizational complexity.
- Strong systems thinking and attention to detail: you naturally connect the dots, spot inconsistencies and care about getting the underlying system right, not just fixing the symptom.
- Pragmatic and highly organized: you focus on what will have the biggest impact, can manage multiple complex projects without losing focus, and bring the structure and follow-through needed to get things to the finish line.
- Curious and hands-on: you have an appetite to vibe-code your way through automation, experiment with AI and new tools, and are comfortable building lightweight solutions yourself.
- High-agency and positive: you operate independently, turn complex problems into solutions rather than simply raising them, and bring a constructive, can-do mindset to the work.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world — one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable — and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.
Why This Role Is Important to Arcadia
Arcadia's commercial team depends on consistent process, clean pipeline data, and forecasts to help manage and grow the business. As a fast-growing company, we need to scale our infrastructure, systems and operating model to one that aligns to the pace of the growth. This role owns the systems, tools, and cadences that make pipeline reviews, forecasting, and reporting consistent and accurate across the entire commercial team.
Part of the initial mandate is understanding the current ecosystem of tools and technology that support commercial and revenue operations today, and making recommendations on the optimal tech stack for the function going forward — one that is AI native. This person will be the accountable owner of that stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation.
This person will run point on sales operations and the forecasting cadence, and will build the AI-powered operating layer (dashboards, briefings, and workflow tools) that gives the entire commercial organization — not just its leadership — real-time visibility and leverage.
This is role is for someone who is execution oriented. You'll work in the tools yourself — not just direct others to — while also setting the strategy, systems, and rigor that let Sales, Marketing, Customer Success, Legal, and Finance move as one aligned, predictable engine.
What You'll Be Doing
Own the revenue operating system, designing and scaling the processes, metrics, and infrastructure that drive consistent, predictable performance across the business
Partner with Systems Engineering to drive end-to-end improvements and scalability in Salesforce, including structure, data hygiene, workflow automation, and adoption across the sales org
Evaluate the current ecosystem of tools and technology supporting commercial and revenue operations, and make recommendations on the optimal, AI-native tech stack for the function
Serve as the accountable owner of that tech stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation
Own pricing strategy, SKUs, and the end-to-end quote-to-cash process, ensuring pricing structures and deal execution are clean, consistent, and scalable
Own the forecasting cadence and develop robust, repeatable forecasting models (pipeline, bookings, ARR) that improve accuracy and predictability
Build the AI-powered operating layer — automated briefings, pipeline intelligence, meeting prep, and reporting dashboards — that gives the commercial organization real-time visibility
Establish and maintain a unified KPI framework, ensuring alignment on definitions, visibility, and accountability across the funnel
Act as connective tissue across live opportunities, coordinating Marketing, Finance, the RFP team, Value Enablement, and Sales Engineering so they're effectively leveraged
Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans
Analyze pipeline health, conversion rates, and sales efficiency to identify opportunities and drive improvements
Design and manage sales compensation and incentive plans that align with business objectives and drive desired behaviors across GTM teams
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's GTM model, revenue streams, and key SaaS metrics (ARR, NDR, GDR, pipeline coverage, win rates, sales cycle)
Assess current RevOps infrastructure, CRM configuration, reporting, and forecasting methodologies
Map the current ecosystem of tools and technology supporting commercial and revenue operations, and begin forming a point of view on the optimal, AI-native tech stack
Establish trust across Sales, Marketing, Customer Success, and Finance leadership
In 6 months
Own the CRM and forecasting cadence end-to-end, with a unified KPI framework giving clear visibility into pipeline health, revenue performance, and GTM efficiency
Ship the first version of the AI-powered operating layer (automated briefings, dashboards, and reporting tools) that reduces manual reporting burden for commercial leadership
Improve forecast accuracy through enhanced pipeline modeling and data-driven insights
In 12 months
Operate a scalable revenue operating system — process, CRM, forecasting, and AI tooling — that enables predictable growth and aligns planning across GTM and Finance
Deliver consistent, high-confidence forecasts and actionable insights that directly inform the executive team's decisions
Improve key performance metrics (e.g., pipeline coverage, conversion rates, sales productivity, retention) through data-driven optimizatio
What You'll Bring
The Role, Done Before
You have held this exact role — Head/Director of Revenue Operations or equivalent — at a company of similar growth stage, and can point to what you built and owned.
Growth-Stage Fluency
Track record of operating at growth-stage speed and ambiguity — scrappy, resourceful, and comfortable building infrastructure from scratch rather than administering something already built. Candidates whose experience is exclusively at large, mature organizations without growth-stage exposure are not a fit for this seat.
Deep SaaS Metrics Expertise
Strong command of key SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity, and how they connect to business performance.
Forecasting & Modeling Rigor
Proven ability to build and operationalize forecasting models (e.g., pipeline velocity, ARR forecasting) that improve accuracy and predictability.
CRM & Systems Ownership
Deep, hands-on experience owning a CRM (Salesforce or equivalent) and the broader GTM tech stack — configuration, data integrity, and workflow design, not just consumption of dashboards.
Pricing & Quote-to-Cash Experience
Hands-on experience owning pricing strategy, SKU structure, and the quote-to-cash process, ideally in a company that scaled or restructured its pricing model.
AI-Forward
Comfortable using AI tools to build operational leverage — automating reporting, briefings, and workflows rather than relying solely on headcount to scale.
Cross-Functional Leadership
Track record of partnering effectively with Sales, Marketing, Customer Success, Finance, and executive leadership to drive alignment and results.
Operator Mindset
Ability to move between strategy and execution, translating insights into action and driving measurable impact.
Would Love for You to Have
8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment
Experience supporting a high-growth SaaS company through key milestones (e.g., post-acquisition integration, scale-up, or M&A)
Familiarity with modern BI, AI, and planning tools (e.g., Sigma, Adaptive, Salesforce ecosystem, AI-native reporting/agent tools) and building self-service analytics environments
Experience designing and optimizing sales compensation plans at scale
What You'll Get
The mandate to build a consistent, predictable commercial engine — including its AI-powered tooling — rather than inherit and maintain one
A growth path from individual contributor to leading the people and functions that support sales operations as Arcadia scales
A mission-driven culture where your work supports better healthcare outcomes
Competitive compensation and strong benefits, including Flexible Time Off
A collaborative, data-driven environment focused on impact, ownership, and continuous improvement
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
This role is bonus eligible
Location: European Union; Ukraine
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Data Analytics Engineer to build, optimize, and maintain the analytical data layer that powers decision-making across the organization. You will transform business requirements into reliable, well-modeled datasets using dbt, SQL, and cloud data warehouses (BigQuery, ClickHouse). This role combines data modeling, documentation, data quality design, and close collaboration with analysts, engineers, and product teams to ensure consistent, trustworthy reporting.
You will serve as the bridge between raw data ingestion and analytics — shaping how data is structured, validated, and delivered.
Responsibilities
- Design, build, and maintain dbt models (staging, core, marts) based on business needs
- Develop scalable SQL transformations and ensure efficient, cost-effective query performance
- Implement data quality tests (dbt tests, custom checks, anomaly detection) and maintain high data reliability.
- Create and maintain documentation for datasets, data lineage, business logic, and transformation rules
- Collaborate with Data Engineers on improving raw data structures, ingestion patterns, and source readiness
- Partner with Data Analysts, Product Managers, and Marketing teams to translate business requirements into clean, reusable data models
- Monitor data pipelines and marts, resolve issues, and prevent inconsistencies in reporting
- Support governance initiatives: naming conventions, taxonomy, schemas, metric definitions, and standardization
- Contribute to continuous improvement of our data modeling frameworks, performance tuning, and technical decision-making
Requirements
- Strong SQL experience with a deep understanding of analytical modeling concepts
- Hands-on experience with dbt (models, tests, docs, macros)
- Experience working with cloud data warehouses such as BigQuery or ClickHouse
- Understanding of data modeling patterns
- Familiarity with data engineering concepts (ELT/ETL, orchestration, version control, CI/CD)
- Experience with data quality frameworks or implementing validation logic
- Ability to translate complex business processes into clean analytical datasets.
- Strong documentation skills and attention to detail
- Experience collaborating with cross-functional teams and supporting analysts with reliable data
- Knowledge of Python is a plus (but not required)
Nice To Haves
- Experience with orchestration tools (Airflow, Dagster)
- Experience working with marketing, product, or billing datasets
- Exposure to metric layers, semantic layer design, or BI governance
- Basic understanding of observability tooling (Grafana, Prometheus, ... )
- Experience optimizing BigQuery costs or ClickHouse performance
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Manager of Commercial Applied AI Architects at Anthropic, you will drive adoption of frontier AI across our mid-market and SMB customers by leading a team of technical architects who help companies build and deploy with the Claude API, Claude Code, the Agent SDK, and Claude for Enterprise. Commercial is one of Anthropic's largest and fastest-moving books of business: thousands of companies, a rapidly growing sales team, and a small group of architects whose job is to change deal outcomes where technical depth matters most. Your team's leverage does not come from being everywhere. It comes from choosing the right accounts to go deep on, then turning what they learn there into blueprints, demos, tooling, and enablement that reach the rest of the book.
You will bring your own builder credibility and technical judgment to the role. Our architects ship working code: prototypes, eval frameworks, near-production examples that customers extend, and internal tooling that scales the team itself. You do not need to be the strongest engineer in the room, but you should expect to be in the work with your team, not just reviewing it from above. When an architect is deep in a hard engagement, you will often be right there alongside them, unblocking, pairing, and pressure-testing, while the account itself stays theirs.
This is a first-line leadership role reporting to the Head of Applied AI, Commercial. You will start by managing a team of architects and are expected to help grow it well beyond its current size, partnering with Commercial sales leadership on coverage, qualification, and where technical investment pays off. You will co-own the strategy for how Applied AI shows up in the Commercial segment, and you will be judged on your team's outcomes and growth, not your own.
Responsibilities:
Manage, coach, and grow a team of Commercial Applied AI Architects, setting a high bar for technical credibility, customer impact, and speed
Own hiring for your team as it scales, defining the profile, running the loop, and building onboarding that gets new architects into customer conversations quickly
Set goals and run reviews for your team, and develop each architect's career with clear, direct feedback
Decide where your team's depth goes. Own the qualification and prioritization framework for Applied AI engagement across a very large book, and be comfortable saying no
Work alongside your architects on their most consequential engagements, from technical discovery through deployment and expansion, and model what great looks like without taking the work off their plate
Build and own the segment's technical playbooks for Claude API integrations, Claude Code rollouts, agentic architectures on the Agent SDK, and Claude for Enterprise deployments, and turn account-level wins into reusable assets that scale one-to-many
Partner closely with Commercial sales leadership and Account Executives to co-build segment strategy, tighten the AE-to-architect operating model, and drive adoption across mid-market and SMB
Ensure your team consistently surfaces how mid-market companies are building with Claude, and translate that signal into actionable feedback for Product and Engineering
Represent Anthropic technically at customer sites, workshops, roadshows, and events, and contribute to thought leadership through content and speaking
Stay ahead of the AI engineering landscape, including agentic architectures, eval design, context engineering, and developer tooling, and keep your team operating at the frontier
You may be a good fit if you:
Have 7+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 3+ years managing pre-sales or technical go-to-market teams
Know how to hire well, coach effectively, give hard feedback kindly, and create an environment where builders do their best work
Have led technical teams in a high-velocity, high-volume sales motion, where the constraint is your team's capacity rather than pipeline, and have a real point of view on how to allocate scarce technical talent across a large book
Bring builder credibility. You have built and deployed LLM-powered applications, you understand what separates a prototype from a production system, and you can hold your own with a customer's engineering leadership
Have hands-on familiarity with agentic architectures, LLM evaluation, and modern AI developer tooling, and can coach architects through the design decisions their customers face
Have a systems mindset. When you see a problem, your instinct is to build one thing that serves ten customers rather than ten things that serve one
Are comfortable in ambiguous, early-stage environments where the playbook does not exist yet, and have a track record of building structure as you go
Have strong executive presence and can build trust with technical and business leaders alike
Have a genuine passion for making powerful technology safe and societally beneficial
Strong candidate may have:
Scaled a technical pre-sales or forward-deployed team from a handful of people to a mature function, including defining the hiring bar, onboarding programs, and coaching systems from scratch
Sold to and built for mid-market companies, with a clear understanding of how technical buying decisions differ between a 500-person company and a Fortune 500
Rolled out AI coding assistants or developer tools inside engineering organizations, and know how those teams evaluate, adopt, and measure them
A visible technical presence through conference talks, written content, or open-source contributions
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$315,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (USA)
Workplace: remote
Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.
Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.
Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.
Why This Role Is Important to Arcadia
Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.
As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.
What Success Looks Like
In 3 months
You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan
You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost
You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations
In 6 months
What You'll Be Doing
Design and
iterate on
agent behavior across real, live workflows, including long-
horizon
, multi-turn agentic tasks
Design retrieval and context architecture so the right source data reaches a model in the right
structure
and agents
remain
grounded in real data rather than filling gaps with assumptions
Design memory and state handling across multi-turn and multi-agent flows,
determining
what is carried forward, summarized, or dropped and why
Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior
Improve performance through prompting, tool-use strategy, and context construction,
validated
through direct experimentation rather than guesswork
Build and run evaluations against real production conditions to measure performance,
regressions
, failure modes, and edge cases
Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost
,
not just frequency
,
and
monitor
those measures against production behavior
Design and
validate
escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions
Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy
Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer
Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior
Partner closely with Product and
product managers
to ensure agents are not just capable, but steerable, trustworthy, and ready to scale
What You'll Bring
Bachelors degree in Engineering or related field and/or masters of Data Science or related field
4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry
Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone
Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems
Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment
Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix
Would Love for You to Have
Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients
Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards
What You'll Get
The opportunity to define how agent performance, safety, and readiness are measured for
production
healthcare workflows
Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale
A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform
A mission-driven company working to improve how patients receive care
A flexible, remote-friendly culture with personality and heart
Employee-driven programs and initiatives for personal and professional development
Membership in the talented, energized, diverse, and purpose-driven Arcadian community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most.
We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction.
The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat.
Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working.
This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter.
If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you.
WHAT YOU’LL DO
- Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity.
- Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes.
- Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues.
- Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities.
- Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve.
- Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated.
- Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat.
WHAT YOU NEED
- Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required.
- Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information.
- A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss.
- An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through.
- Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions.
- A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption.
- Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities.
NICE TO HAVES
- Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations.
- Experience in FinTech, financial services, or another complex, highly regulated environment.
- Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams.
- Experience scaling customer operations at a high-growth startup.
COMPENSATION
For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to insurance organisations across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with insurers, reinsurers, brokers and MGAs. You'll leverage your consultative sales expertise in the insurance sector to propel revenue growth while becoming a trusted partner to insurance stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in underwriting, claims handling, and distribution. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with insurance decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the insurance sector. Navigate complex insurance organisations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to insurance procurement cycles, vendor risk assessment, and budgeting processes to meet and exceed revenue quotas. Analyse insurance market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within underwriting teams, claims operations, actuarial functions, and distribution channels. Collaborate cross-functionally to differentiate our offerings for insurance applications
Navigate complex insurance stakeholder ecosystems including executives, underwriting and claims leadership, IT departments, risk and compliance functions, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from users and conveying insurance market needs. Provide insights that strengthen our value proposition for insurance
Continuously refine the insurance sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimise sales productivity and consistency
You may be a good fit if you have:
8+ years of B2B sales experience in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within insurance organisations and securing strategic deals by understanding both technical requirements and insurance use cases
Demonstrated ability to navigate insurance organisational structures and procurement processes, building consensus among diverse stakeholders including executives, underwriting and claims leadership, and IT departments
Extensive experience negotiating complex agreements within insurance procurement frameworks, vendor risk and third-party assurance policies
Proven experience exceeding revenue targets by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various insurance audiences, from underwriters and claims managers to senior executives
Deep understanding of insurance buying cycles, decision-making processes, and key pain points, including the regulatory environment insurers operate within
A strategic, analytical approach to assessing the insurance market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications. You feel strongly about ensuring frontier AI systems are developed safely and ethically for insurance use
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£280,000
—
£330,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is now good at security work. It finds and fixes vulnerabilities in real codebases, triages alerts, and reasons about how an attacker would move through a system, and it improves with every model we ship. Many security platforms build on Claude and we shipped our first security product this year (Claude Security).
You'll lead the cybersecurity product at Anthropic. That means setting the strategy, deciding what we build and where we partner, shipping products, and being the company's voice with CISOs, security vendors, and researchers. Some of this is 0→1 (our first-party products are a few months old and the next ones don't exist yet) and some of it is scaling what already works. Security touches nearly every team at the company.
Key responsibilities
Set Anthropic's cybersecurity product portfolio strategy and be accountable for the results.
Ship security products. Vulnerability discovery and remediation in Claude Code today and a broader set of capabilities in the future.
Represent Anthropic on security externally, with CISOs, vendors, researchers, governments, and press.
Partner with research. Know where the model falls short on security tasks and help build a plan to improve.
Work with safeguards and policy on model access for Cybersecurity.
Keep the cross-functional threads moving across research, engineering, sales, safeguards, policy, legal, and comms.
Minimum qualifications
You've spent meaningful time in security, whether building security products, running a security team, or doing the work yourself in application security, detection and response, vulnerability research, or offensive security.
You've built products or businesses from scratch and taken them to paying customers.
You design for where the models will be rather than where they are. You treat what the model can't do yet as a research target with a reliability bar, and you know what to ship in the meantime.
You have strong product judgment and enough technical depth to read a finding and tell whether it's real.
You're willing to do the unglamorous work.
You communicate well with CISOs, researchers, and executives alike.
Preferred qualifications
12+ years of experience building and shipping products, especially in the security space .
Fluency with AI products: evaluations, model behavior as part of the product surface
Technical background or experience working closely with infrastructure/platform teams
Strong technical judgment with ability to go deep on security and infrastructure topics
Structured thinking and ability to break down complex compliance requirements into shippable features
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Compensation & Benefits Specialist to join our team in London, UK. In this role, you will support the development and implementation of our compensation and benefits programmes, working closely with HR, Finance, and leadership. You will play a key role in salary benchmarking, benefits, payroll-related processes, and reward initiatives, helping us maintain a competitive and compliant approach to compensation and benefits.
WHAT YOU'LL DO
- Develop and implement compensation and benefits strategies aligned with company goals.
- Conduct salary benchmarking, market analysis, and job evaluations to ensure competitive pay structures.
- Manage employee benefits programs, including pensions, health insurance, and other perks.
- Oversee payroll-related processes in collaboration with finance and HR teams.
- Ensure compliance with UK employment laws and regulations related to compensation and benefits.
- Support the design of incentive schemes, bonuses, and performance-based rewards.
- Provide guidance to employees on compensation structures, benefits, and policies.
- Collaborate with leadership to enhance employee satisfaction and retention through effective reward programs.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in compensation & benefits or a related HR role.
- Previous experience in IT, tech, or digital companies is a plus.
- Strong analytical skills with the ability to interpret salary data and market trends.
- Solid understanding of UK labor laws and compensation regulations.
- Experience with HRIS and payroll systems.
- Excellent communication and stakeholder management skills.
- Proactive and detail-oriented mindset with a strategic approach.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.
Why This Role Is Important to Arcadia
Arcadia is at a growth stage where the connective tissue between ideation, execution, and executive decision-making matters enormously. This primarily manifests across two areas today: (1) Growth (Strategy, Sales, and Retention & Expansion) and (2) cross-functional Executive initiatives. This role sits at that intersection: you will partner with the Chief Commercial Officer to identify and launch new growth initiatives—whether that's a new vertical, a new go-to-market partnership, or a new solution while also engaging directly with the executive team to drive alignment on the initiatives that matter most across the company. In practice, this typically plays out as roughly 75% of your time on commercial strategy and growth initiatives, and roughly 25% partnering directly with the executive team and supporting the Chief Executive Officer.
This is a role of ownership and initiative, not execution-on-request. You will be given real latitude to define how new opportunities get approached, how cross-functional work gets organized, and how the executive team stays aligned—and you'll be trusted to run with it. You will report to the Chief Commercial Officer and partner closely with Product, Clinical, Value Enablement, Sales Engineering, Marketing, Actuary, Account Management, and the broader executive team.
What You'll Be Doing
Launch New Growth Initiatives
You will partner across the Commercial, Value Enablement, and Product teams to identify and pursue new paths to growth—whether that's a new vertical, a strategic partnership, a new product or solution go-to-market motion, or another initiative altogether—taking ownership of the work from initial concept through initial traction.
Identify and size new growth opportunities by understanding the market, our competitive position, and where Arcadia's assets and talent can be leveraged to win
Build the business case for each opportunity: market sizing, financial rationale, resourcing needs, and risks, so leadership can make a clear go or no-go decision
Partner with Thought Leadership, Value Enablement, Product, Clinical, Partnerships, and other domain SMEs as needed to shape the specifics of each initiative—what it is, who it's for, and how it comes together
Build the
GTM positioning
and competitive differentiation for each initiative, grounded in Arcadia's outcomes-first brand and validated against real buyer needs
Translate the business case into a tactical execution plan, and drive that plan forward: coordinate cross-functional workstreams, resolve dependencies, and keep the initiative moving toward real traction
Define success criteria for each initiative and track progress against commitments
Strengthen GTM Motion
New markets don't succeed in isolation—they depend on a commercial engine that's tightly coordinated. You will take initiative to close gaps and accelerate growth across the teams that make GTM work and bring visibility into that progress at the executive level.
Build and refresh competitive intelligence in target markets, synthesizing signals from win/loss data, market research, analyst commentary, and field input
Collaborate with Value Enablement and Solutions Consulting to improve discovery-to-proposal velocity, solution credibility, and RFP quality
Partner with Actuary to sharpen financial modeling, risk quantification, and ROI frameworks used in payer and risk-bearing organization deals
Facilitate cross-functional alignment meetings, manage project tracking for strategic commercial initiatives, and proactively remove blockers
Bring commercial progress, risks, and decisions needing executive input directly into board and executive committee conversations
Executive Team
Support
As Arcadia scales, the initiatives that matter most increasingly cut across teams and leaders—commercial expansion chief among them. This role gives you a direct seat in that conversation, extending the alignment work you do in Commercial to the executive team as a whole.
Drive the Executive Committee Operating Rhythm: Help shape and run the weekly executive committee meeting -- build agendas, synthesize pre-reads, capture decisions, and drive follow-through across leaders
Partner on board meeting preparation, ensuring materials reflect a coherent narrative across commercial, product, and financial priorities
Take ownership of cross-functional strategic initiatives that span multiple teams and executives, acting as the driver who keeps them moving and accountable
Proactively surface where executive-level initiatives are stalling and broker resolution before they become bigger problems
Take on special projects with the executive team as they arise, applying the same ownership and rigor used in the commercial work
What Success Looks Like
In the first 90 days, you have mapped the highest-priority growth opportunities in front of Arcadia, built relationships across Product, Clinical, Value Enablement, Marketing, and the executive team, and built the business case for at least one priority initiative.
In year one, you have taken two or more growth initiatives from concept to real traction—whether new verticals, partnerships, or products—contributed measurably to pipeline generation and competitive win rates, and become a trusted driver of alignment within the executive committee and board cadence.
What You'll Bring
Required
Seven or more years in healthcare GTM strategy, strategy consulting, or a commercial leadership role
Deep fluency in the payer or provider landscape—you can speak credibly to value-based care, population health, risk adjustment, quality and Stars
Demonstrated experience taking a growth idea from concept to traction in a B2B healthcare context—building the business case, shaping the go-to-market approach, and driving execution
Experience partnering with executives or a board on operating rhythms, including meeting preparation, cross-functional tracking, and driving follow-through on strategic commitments
Strong cross-functional collaborator who can align product, clinical, finance, sales, and executive stakeholders behind a common strategy
Comfort working in ambiguity—this role requires structuring undefined problems and building the plan, not executing a defined playbook
Excellent written and verbal communication; able to build crisp, compelling narratives for executive, board, and buyer audiences
Preferred
Experience with data and analytics platforms sold to payers, ACOs, or risk-bearing organizations
Familiarity with buyer segments beyond traditional payer and provider markets—including self-funded employers, risk-bearing entities, or adjacent healthcare services organizations
Prior experience as a chief of staff, or in a strategy-and-operations role partnering closely with a CEO or executive committee
What You'll Get
Competitive compensation and strong benefits
Employee-driven programs and initiatives for personal and professional development
Membership in the talented, energized, diverse, and purpose-driven Arcadian Community
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
This role is bonus eligible
Location: Ukraine; Moldova; Albania; North Macedonia; Turkey; Kazakhstan; Montenegro; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading technology company specialising in innovative consumer products across multiple technology sectors. The company focuses on D2C (Direct-to-Consumer) subscription products. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior User Acquisition Manager to own and scale Facebook(Meta) for one of our core D2C subscription products. The funnel is simple: ad → quiz → trial → subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category.
You will be measured on two numbers: daily subscriptions and cohort ROI — not clicks, not CTR, not platform-reported ROAS.
You'll operate with serious leverage: an API-driven build pipeline and AI tooling handle the mechanical work. Your job is judgment — what to scale, what to cut, where the next dollar goes. The bar is high and so is the upside: performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Channel Ownership: Own the Facebook account end to end — structure, budgets, bidding, geo mix — keeping subscription volume high at target CPA and ROI.
- Scaling & Stability: Scale winners without breaking CPA; keep delivery stable at high spend and catch problems before they cost money.
- Testing: Run a continuous testing pipeline — creatives, structures, bidding (highest volume / cost cap / bid cap), placements, geos and languages. Kill fast, scale what works.
- Creative Ideas: Own the creative direction for the channel — hooks, angles, formats — and brief the creative team with data-backed feedback.
- Working with Data: Make decisions on real cohort revenue from our BI, not on Ads Manager numbers. Break performance down to country × creative × bid level and build your own reports.
- Account Health: Protect ad accounts, pages and Business Managers — policy-safe copy and landings, appeals, backups.
- AI & Automation: Automate every repeatable part of your workflow with AI and keep manual work to a minimum.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 2+ years hands-on Facebook as the primary channel you personally owned.
- Personally owned $400K+/month on Meta with direct accountability for CPA / ROI targets — your budget, not your team's or agency's total.
- Subscription funnels: drove subscriptions or trials through web funnels (web-to-web) or subscription apps for D2C products.
- Multi-GEO: ran and scaled campaigns across many countries and languages at once.
- Analytics: comfortable with cohorts, LTV, payback and the gap between platform and BI numbers.
- AI in daily work: uses Claude, ChatGPT or equivalents daily for analysis, reporting and automation — not just aware of them.
- Working proficiency in English (B2+).
NOT A FIT
- Mostly agency experience (spread across many small clients)
- E-commerce / catalog-only background (DPA, Shopping, basket ROAS)
WHO YOU ARE
- Full owner of your zone — from diagnosis to result, no reminders needed
- Analytical — every scale or kill decision has a period, a threshold and a dollar amount behind it
- Plans ahead — runs the channel against a plan weeks and months out
- Fast under load — many campaigns and tests in parallel without quality slipping
- Ambitious — wants to grow fast and prove it with performance
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (45 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
#LI-Remote
Location: București, Romania
Workplace: hybrid
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for Platform Technical Leader to join our team in Bucharest!
About the job:
The Platform Technical Leader (EM3 & PaaS) will define and drive the architecture and technical operating model for EveryMatrix’s next-generation Platform as a Service. The role will enable EM3 and the wider EM2030 transformation through secure, reliable, automated, and self-service platform capabilities that can operate across datacentres and cloud environments at fleet scale.
The role reports to the Platform Engineering Leader and remains within the existing Platform Engineering organization. It will initially have no separate team or direct reports. Delivery will be achieved through technical leadership and dedicated contributors allocated from the existing Platform Engineering streams and specialist teams on a project basis. The role will help shape the future technology-oriented Platform Engineering model and the development of SRE and DevSecOps capabilities without creating a parallel organization.
The successful candidate will initially lead the EM3 and PaaS technical direction without a separate team or direct reporting line. Results will be delivered through architecture ownership, technical leadership, organizational influence, and dedicated capacity allocated from existing teams. The candidate must be able to lead engineers and technical outcomes at scale while people management, capacity ownership, and operational accountability remain with the existing Platform Engineering leadership structure.
Responsibilities:
Define the EM3 and PaaS target architecture, platform principles, roadmap, and reference patterns.
Design the platform control plane, management APIs, desired-state model, and fleet-wide lifecycle-management approach.
Define automated provisioning, configuration, upgrades, patching, recovery, rollback, version compliance, and decommissioning across infrastructure, Kubernetes, and platform services.
Design deployment patterns for single-tenant and smaller multi-tenant environments across datacentres and public cloud.
Establish platform products, self-service interfaces, service catalogue standards, golden paths, and reusable blueprints.
Define reliability standards, service ownership, production readiness, SLI/SLO practices, observability, resilience testing, and the future SRE operating model.
Embed security by default through DevSecOps practices, policy as code, secrets and identity controls, supply-chain security, compliance automation, and automated evidence.
Lead cross-team architectural decisions and align Platform Engineering, Infrastructure, DBA, Networking, Security, Architecture, and Product Engineering.
Define technical acceptance criteria and decision gates for proof of concept, production readiness, lifecycle readiness, security readiness, and operational readiness.
Work with the Platform Engineering Leader on capacity planning, project allocation, skills development, targeted hiring, and the progressive transition to technology-oriented platform domains.
Mentor senior engineers and help develop future Platform Engineering, SRE, and DevSecOps leaders.
Drive outcomes that allow platform scale to grow without proportional growth in manual operational effort.
Own our private cloud infrastructure as a product, setting the technical direction and the roadmap for how it evolves;
Define and publish a service catalogue with clear ownership and clear interfaces, so that provisioning compute, storage, environments and infrastructure is a self-service call for our development teams;
Deliver secure CI/CD as a service, with pipelines, secrets management, access control and compliance controls built into the platform by default rather than added afterwards;
Set, measure and report on SLAs, capacity plans and cost transparency for every service the chapter provides;
Establish the engineering standards of the chapter, including infrastructure as code, peer review, automated testing and observability, and hold the team to them;
Embed AI-assisted engineering in how the chapter works day to day, and measure the effect it has on delivery speed and quality;
Partner with development, architecture and security so that platform capabilities match what our product teams need;
Take accountability for the reliability of the platform, including on-call arrangements, incident response, and post-incident learning.
Requirements:
Proven experience designing, building, or transforming a large-scale internal platform or Platform as a Service capability.
Experience with Kubernetes and infrastructure lifecycle management across multiple clusters, locations, or tenants.
Strong knowledge of Kubernetes, containers, networking, identity, secrets, storage, distributed data services, and observability.
Experience with Infrastructure as Code, GitOps, declarative configuration, reconciliation, platform APIs, and policy-driven automation.
Experience delivering automated upgrades, patching, rollback, recovery, and version management.
Experience defining platform products, self-service services, service ownership, and operating models.
Strong understanding of SRE practices and the design of reliable, observable, production-ready services.
Strong understanding of DevSecOps, software supply-chain security, platform security, and automated compliance controls.
Experience leading complex technical change across multiple teams without direct organizational authority.
Excellent communication and stakeholder-management skills.
Nice to have:
Experience establishing Platform Engineering, SRE, or DevSecOps capabilities.
Experience with hybrid, on-premises, private-cloud, and public-cloud platforms.
Experience with single-tenant and multi-tenant deployment models.
Experience with Kubernetes fleet management, progressive delivery, upgrade rings, and low-downtime change.
Experience with PostgreSQL, ClickHouse, Kafka, Redis, Elasticsearch, or similar distributed services.
Experience in regulated, audited, or high-availability environments.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, in line with the company policy.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
УдалённоseniorRemote (US)
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ГибридleadСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоheadRemote (USA)
УдалённоEuropean Union; Ukraine; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
География найма не уточнена
УдалённоseniorRemote, United Kingdom; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones
УдалённоseniorRemote, Canada; Remote, United States; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote (USA)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
London, UK
География найма не уточнена
ОфисUK, London
УдалённоRemote (USA)
УдалённоseniorUkraine; Moldova; Albania; North Macedonia; Turkey; Kazakhstan; Montenegro; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET