Role Overview
The Strategic WFM Analyst sits in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecasting, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs).
This role is a high-judgment governance function that moves beyond traditional scheduling and intraday monitoring.
It translates complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, models capacity risks, and aligns executive stakeholders across Finance, Product, and Operations.
You should be exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity.
What You'll Do:
— Translate multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements.
— Model workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage.
— Analyze demand-funnel changes (e.g., product feature rollouts, AI bot deflection shifts) and quantify their exact capacity and dollar impact.
— Partner directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments.
— Draft concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership.
— Conduct deep-dive root-cause analyses whenever operational actuals deviate from capacity plans, and establish corrective action paths.
— Standardize capacity planning frameworks, modeling templates, and operating standards across LOBs.
— Maintain deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine.
What We're Looking For:
— Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python.
— Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk.
— Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos.
— Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back-tested data, and align Finance, Product, and Operations leadership without formal authority.
— Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, isolating what materially matters without requiring step-by-step direction.
WFM Analyst Profile:
Strong core WFM domain expertise with a strategic/Ops spike.
This is not a generalist role and not a passive, traditional scheduler role.
Hiring Process:
Application
Diagnostic Case Study
Case Study Interview - Technical & Capacity
Executive Judgement & Strategic Interview
Culture Interview (People Ops)
Offer
This leader owns customer enablement across Alloy. It is a role that builds and runs the program behind enablement: capturing knowledge continuously, packaging it for the right audience at the right moment, running hands-on customer training sessions, and measuring what works.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Japan. This role is critical to Anthropic's Japan expansion.
You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Japan.
The ideal candidate will have a deep understanding of Japanese business culture, a passion for developing people, and the ability to navigate Japan's consensus-driven sales environment.
Responsibilities:
Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success
Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas
Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems
Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Japanese enterprise buying cycles and decision-making processes
Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales
Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails
Build strong partnerships across the organization to drive strategic initiatives
Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments
Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build consensus
You may be a good fit if you have:
10 years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies
3+ years of sales leadership experience within the Enterprise segment
Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs
Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations
Strong technical acumen with ability to enable credible AI conversations
Track record of successful partnership with technical teams throughout the customer journey
Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries
Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives
Experience managing complex enterprise sales cycles and helping AEs secure strategic deals
Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives
Strategic approach to market analysis combined with tactical excellence in execution
Passion for AI technology and commitment to its safe, responsible development
Business-level Japanese required; English proficiency strongly preferred
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin, TX
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Senior Manager, Business Development, you’ll lead a North American Business Development Representative (BDR) team within Sales, balancing inbound lead qualification with proactive outbound prospecting. You’ll coach individual contributors, strengthen pipeline-generation practices, and help build a scalable talent engine that supports 1Password’s mission. Reporting to the Director, Business Development, this role is based onsite in Austin, Texas, with occasional travel.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
• Significant experience in business development or sales, including at least two years managing Business Development Representative (BDR) or Sales Development Representative (SDR) teams and delivering measurable performance and talent-development outcomes.
• A track record of leading both inbound and outbound motions, with particular strength in designing and improving outbound campaigns, pipeline generation, lead qualification, and forecasting.
• Experience coaching teams through ambiguity, adapting priorities as needs change, and contributing directly to team performance when hands-on support is needed.
• Strong communication and collaboration skills, with the ability to build trust, provide clear feedback, and work effectively with Sales, Marketing, Operations, Enablement, and Channel partners.
• Working proficiency with Salesforce, Outreach, and LinkedIn Sales Navigator, along with the ability to evaluate Artificial Intelligence (AI)-enabled tools and workflows thoughtfully.
• A practical, team-first leadership approach that prioritizes shared outcomes, collaboration, and accountability.
What you can expect:
• Lead, coach, and develop BDRs across inbound and outbound activities, helping the team consistently build qualified pipeline.
• Inspect activity, conversion, pipeline, and forecast signals to identify opportunities, remove barriers, and improve performance.
• Design and scale outbound campaigns while improving lead routing, outreach, follow-up, qualification, and handoff processes.
• Build a strong talent pipeline by identifying development opportunities and preparing BDRs for future roles across Sales.
• Serve as a senior, visible leader in the Austin office by encouraging collaboration, supporting team connection, and helping address shared office needs.
• Partner with Sales, Marketing, Operations, Enablement, and Channel teams to improve messaging, processes, and Ideal Customer Profile (ICP) insights.
• Use sales technology and AI-enabled workflows to improve productivity, strengthen decision-making, and help the team adapt as the business evolves.
USA-based roles only: The annual base salary for this role is between $121,000 USD and $175,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Rome, Italy; Russia
AHS, is seeking a highly professional, discreet, and experienced
Close Protection Officer / Travelling Security
to provide personal security and protection for a high-profile principal during daily activities, private engagements, and international travel.
The successful candidate will be responsible for maintaining a secure environment, conducting proactive risk assessments, coordinating travel security arrangements, and ensuring the principal's safety, privacy, and comfort at all times. This role requires exceptional situational awareness, sound judgement, flexibility, and the ability to operate discreetly within a private, high-net-worth environment.
Responsibilities
Provide close protection and personal security for the principal during daily activities, private engagements, and international travel.
Conduct advance security assessments of destinations, venues, residences, hotels, and travel routes.
Plan and coordinate secure movements, transportation, and travel logistics.
Identify potential security threats and implement appropriate preventive measures.
Maintain continuous situational awareness and respond effectively to security incidents or emergencies.
Coordinate with local security teams, venue personnel, drivers, and relevant authorities when required.
Protect the principal's privacy and maintain strict confidentiality regarding personal, professional, and travel-related information.
Monitor changing security conditions and adapt protection arrangements accordingly.
Maintain professional conduct, readiness, and flexibility in line with the principal's schedule and operational requirements.
Prepare security briefings, incident reports, and relevant risk assessments as required.
Requirements
Proven experience in close protection, executive protection, travelling security, or a comparable personal security role.
Experience protecting high-net-worth individuals, senior executives, VIPs, or private principals is highly desirable.
Relevant close protection or security training and certifications.
Strong knowledge of threat assessment, advance planning, secure movement, and emergency response procedures.
Experience accompanying principals on international travel and operating in different security environments.
Excellent situational awareness, discretion, communication, and decision-making skills.
Physically fit, professionally presented, and capable of maintaining a high level of readiness.
Flexible and available to accommodate international travel and changing operational schedules.
High level of integrity, confidentiality, emotional control, and professionalism.
Valid driving licence and strong driving skills are an advantage.
First aid and emergency medical response training are preferred.
This position requires the highest standards of discretion and confidentiality when handling all matters relating to the principal, their family, residences, movements, and private affairs.
Personal Attributes
Discreet, trustworthy, and security-conscious.
Calm and composed under pressure.
Proactive, observant, and detail-oriented.
Adaptable to demanding schedules and international environments.
Able to work independently while coordinating effectively with the principal's wider support team.
Benefits
Why Join AHS?
Innovative Environment
: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Exclusive Properties
: Work with a portfolio of some of the most prestigious and exclusive properties in the market.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Client-Centric Approach
: Be part of a company that prioritizes exceptional customer service and client satisfaction.
Competitive Compensation
: Receive a competitive salary and benefits package that rewards your hard work and dedication.
Global Network
: Leverage a robust network of industry contacts and high-net-worth clients.
Cutting-Edge Technology
: Utilize the latest sales management software and CRM systems to enhance your efficiency and effectiveness.
Recognition and Rewards
: Benefit from a culture that recognizes and rewards outstanding performance and achievements.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
Please Note:
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding.
Location: Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
We are seeking an experienced Lead Digital Solutions Analyst to support advanced AI technology initiatives and contribute to the development of next-generation AI solutions. The successful candidate will work on AI modules, scalable data pipelines, backend infrastructure, and real-time data processing systems, supporting the development of Large Language Models (LLMs), Large Time-Series Models, and Large Vision Models.
Key Responsibilities
Develop and implement AI modules, pipelines, solutions, and services for advanced AI technologies.
Design and develop scalable backend infrastructure to support real-time data ingestion, AI model inference, and user access.
Build real-time data processing components using event-driven architecture.
Apply microservices and agentic AI architectures to support scalability and flexible system development.
Develop data pipelines for data preprocessing, normalization, labelling, transformation, feature engineering, and storage.
Support research and development initiatives for sovereign AI technologies, including Large Language Models, Large Time-Series Models, and Large Vision Models.
Collaborate with cross-functional teams to develop, integrate, and optimize AI-driven solutions.
Requirements
Bachelor's degree in Graphic Design or an equivalent qualification, as specified for the position.
Minimum 10 years of relevant professional experience in graphic design, data science, AI technologies, or a related field.
Experience in AI solution development, data pipelines, or AI technology implementation.
Knowledge of backend infrastructure, real-time data processing, and event-driven architectures.
Familiarity with microservices, agentic AI architectures, and scalable AI applications.
Understanding of data preprocessing, transformation, feature engineering, and data storage.
Exposure to Large Language Models, time-series models, or computer vision technologies is an advantage.
Strong analytical, problem-solving, and collaboration skills.
leadDhahran, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
Location: Dhahran, Saudi Arabia
We are seeking an experienced
Enterprise Architect
to define, develop, and govern the enterprise architecture strategy, frameworks, standards, and roadmaps, ensuring alignment between business objectives, technology capabilities, and organizational priorities.
The role will drive enterprise-wide architecture across computing and cloud platforms, communications and network infrastructure, data and artificial intelligence, cybersecurity, and business architecture. The successful candidate will provide architectural leadership, establish target-state architectures and reference designs, and ensure that enterprise solutions are scalable, secure, resilient, compliant, and aligned with the organization’s strategic goals.
Key Responsibilities
Define and maintain enterprise architecture frameworks, principles, standards, reference architectures, and technology roadmaps aligned with business strategy.
Lead the design and evolution of enterprise technology architectures covering on-premises infrastructure, private and public cloud, high-performance computing (HPC), AI infrastructure, and enterprise platforms.
Develop communications architecture across data networks, transmission networks, and satellite communications.
Establish enterprise data architecture and governance frameworks, enabling trusted analytics, artificial intelligence, machine learning, and MLOps capabilities.
Define and govern cybersecurity architecture to ensure the protection of enterprise systems, infrastructure, applications, and data in accordance with applicable security controls and standards.
Translate business strategy, operating models, and business processes into architecture artifacts that support enterprise transformation and technology alignment.
Provide architectural assurance and governance for major programs, projects, and technology solutions, ensuring compliance with approved standards and design principles.
Identify technology opportunities, assess emerging technologies, and recommend solutions that enhance operational efficiency, scalability, resilience, security, and business value.
Collaborate with business stakeholders, technology teams, cybersecurity specialists, and program leaders to ensure cohesive, integrated enterprise solutions.
Maintain architecture documentation, identify capability gaps, and develop transition roadmaps to support the organization’s target-state architecture.
Qualifications and Experience
Bachelor’s degree in Computer Engineering, Computer Science, Business Management, or a related discipline; a Master’s degree is preferred.
10 to 15+ years of relevant professional experience in enterprise architecture, technology architecture, infrastructure, communications, data and AI, cybersecurity, or business architecture.
Demonstrated experience developing enterprise architecture strategies, target-state designs, standards, governance frameworks, and implementation roadmaps.
Strong understanding of enterprise technology environments, business capabilities, architecture governance, and technology-to-business alignment.
Proven ability to lead cross-functional architecture initiatives and engage effectively with senior stakeholders.
Excellent analytical, strategic planning, communication, and stakeholder management skills.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Trust & Safety Engineering
Why this role exists
Our ML and analytics teams already work on fraud detection and risk analysis. This role owns the backend that turns their signals into reliable protections across accounts, credits, payments, and generation. You'll integrate risk checks into product flows, build enforcement services and operator tools, and make sure controls work correctly in production. We're looking for an engineer we can trust to take a backend problem from an unclear starting point to a working solution.
What you'll actually do
- Risk integrations: connect existing ML scores and risk signals to account creation, credit usage, payments, and generation flows, with clear timeouts and fallback behavior.
- Enforcement services: implement configurable rules, rate limits, account restrictions, and credit or payment controls with consistent behavior across services.
- Operator tooling: build APIs and workflows for reviewing cases, inspecting decision history, and safely applying or reversing restrictions.
- Production reliability: handle retries, duplicate events, concurrent requests, and safe rollouts; add monitoring and audit trails so failures can be traced and fixed.
- Work in other teams’ codebases to add signals or interventions without hurting their stability or architecture.
- Ownership: clarify the control with ML, analytics, and operations → scope the smallest useful implementation → ship → verify production behavior and review impact with the team. Our release cycle is days, not quarters, so your first shipped protection happens fast.
Must-haves
1. You've taken a difficult problem from an unclear starting point to a working system used in production, and can explain your own decisions, contribution, and results.
2. You can build reliable backend services: APIs, data models, queues, transactions, idempotency, and concurrency. You can integrate external services and debug failures across the request and event lifecycle.
3. You choose the next steps, remove blockers, and ask for help when needed. You cut scope to test an idea, adapt from evidence, and keep working through difficult problems.
4. You work with ML, analytics, and operations to turn risk requirements into clear backend behavior. You use operator feedback and customer cases to improve controls and learn unfamiliar systems quickly.
5. You take feedback, change your mind when the evidence changes, and do the work the team needs. You share knowledge and responsibility so others can operate and extend what you build.
Who this is not for
- You prefer problems where requirements stay stable after launch.
- You prefer work centered on training models or producing analysis rather than building and operating backend services.
Nice to have
- Fraud prevention, payments risk, or platform abuse experience.
- Integrating risk-scoring services or building rules engines and rate limiters.
- Case management, appeals, and risk operations tooling.
- Familiarity with Stripe.
- Experience building real-time scoring, graph-based account linkage systems.
- Python/Go experience.
Interview process
1. Recruiter screen: role expectations, logistics, and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Additional technical interview, if needed: a deeper discussion of technical skills and open questions.
4. Product fit interview: take an existing risk signal and an operator need, scope a backend protection, and work through failure cases and effects on legitimate customers.
5. Offer.
What we offer
Competitive base in USD, equity, relocation support, and ownership of protections that preserve both company revenue and customer trust.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Trust & Safety Engineering
Why this role exists
An agent needs more than a model response to complete useful work. It needs tools, durable execution, permissions, context, and a way to recover when something fails. You'll build the backend that lets Higgsfield agents carry creative tasks from a user's request to a finished result. We're looking for an engineer we can trust with a problem: work out what is worth building, build it, and carry it through to users.
What you'll actually do
- Agent execution: build orchestration for multi-step tasks, tool calls, streaming updates, and cancellation.
- Durable workflows: implement checkpoints, resumability, retries, and recovery without duplicating actions.
- Tools and integrations: connect agents to generation, editing, and external services through clear, validated interfaces.
- Execution boundaries: enforce user permissions, tenant isolation, resource limits, and approval requirements for consequential actions.
- Evaluation and observability: trace failures, build regression cases, and improve task completion, latency, and cost.
- Ownership: understand a real user task → define success and build evaluation cases → scope the simplest useful workflow → ship → measure completion, reliability, and dollar impact → improve from failed runs. Our release cycle is days, not quarters, so your first shipped agent capability happens fast.
Must-haves
1. You've taken a difficult problem from an unclear starting point to a working system used in production, and can explain your own decisions, contribution, and results.
2. You can build reliable agent execution: state machines, concurrency, queues, recovery, model APIs, secure tool calls, and repeatable evaluations. You learn unfamiliar tools quickly and understand what you ship.
3. You choose the next steps, remove blockers, and ask for help when needed. You cut scope to test an idea, adapt from evidence, and keep working through difficult problems.
4. You investigate real user tasks and failed agent runs, use feedback to choose what to automate, and stop workflows that do not help users finish their work.
5. You take feedback, change your mind when the evidence changes, and do the work the team needs. You share knowledge and responsibility so others can operate and extend what you build.
Who this is not for
- You prefer deterministic application behavior without investigating model uncertainty.
- You prefer prototyping without owning evaluation, recovery, and production reliability.
Nice to have
- Production agents, workflow engines, or developer tools.
- High-throughput systems with heavy traffic, large data volumes, or many long-running jobs.
- Agent context management, memory, subagents, or parallel tool calls.
- Sandboxed execution and scoped authorization.
- Multimodal workflows involving images, video, or audio.
Interview process
1. Recruiter screen: role expectations, logistics, and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Additional technical interview, if needed: a deeper discussion of technical skills and open questions.
4. Product fit interview: scope a useful tool-using workflow, evaluate failures, and explain when user feedback would lead you to change or stop it.
5. Offer.
What we offer
Competitive base in USD, equity, relocation support, and ownership of systems that turn AI capabilities into completed creative work.
Location: Almaty, Kazakhstan
Workplace: OnSite
Almaty, Kazakhstan · Trust & Safety Engineering
Why this role exists
Higgsfield builds tools for AI creators: creative workflows, collaborative projects in Cinema Studio, and a community for sharing work. We need a backend engineer who combines deep database and architecture expertise with the initiative to own product outcomes, from the first idea to production.
What you'll actually do
- Build AI creation workflows, Cinema Studio collaboration, and community features: sharing, discovery, contests, profiles, and follows.
- Own features and bugs through release and follow-up. Define API contracts and coordinate frontend work to deliver the complete feature.
- Deliver responsive UX: live progress, timely updates, and clear failure recovery, even when it takes more engineering effort.
- Remove database and service bottlenecks under high traffic; improve correctness, latency, and reliability.
- Define success metrics, build dashboards and alerts, and track adoption and system health after launch.
Must-haves
1. Deep database expertise: data modeling, indexes, query plans, partitioning, transactions, and locking. You diagnose production bottlenecks and understand the trade-offs behind your fixes.
2. Strong architecture judgment: service boundaries, APIs, asynchronous workflows, caching, and failure handling. Hands-on Kubernetes and CI/CD experience, from design and testing to deployment and debugging.
3. A track record of shipping and operating backend systems across multiple projects, including high-traffic workloads. You can explain your decisions and measurable results.
4. API security: authentication, object-level authorization, and tenant isolation. You prevent IDOR in reads and writes, including resource IDs in request bodies, and test access across users and workspaces.
5. You've built or studied social networks and collaborative tools, and can explain design trade-offs in feeds, follow graphs, notifications, sharing permissions, real-time sync, and concurrent edits.
6. High agency and ownership: you find worthwhile problems, propose improvements, remove blockers, and follow through without waiting for assignments.
7. Low ego: you welcome direct feedback, admit mistakes, change your mind with evidence, and help wherever the team needs you.
8. Ambition and optimism: hard goals and rapid growth energize you. You challenge assumptions constructively and commit to making ambitious ideas work.
9. Energy for an intense pace, shifting priorities, and urgent launches or production issues that can require work outside regular hours.
Our tech stack
- Languages and frameworks: Python (FastAPI), Go (Gin), and TypeScript (React/Next.js on the frontend).
- Data: PostgreSQL and Redis; analytical databases such as BigQuery or ClickHouse.
- Messaging: Kafka, Amazon SQS, and RabbitMQ; event-driven services and asynchronous workers.
- AWS: S3, DynamoDB, ECR, and Secrets Manager.
- Infrastructure: Docker, Kubernetes on Amazon EKS, Helm, Argo CD, and GitHub Actions.
- Observability: Prometheus, Grafana, OpenTelemetry, and Sentry.
Interview process
1. Recruiter screen: role expectations, logistics, and fit.
2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you.
3. Additional technical interview, if needed: a deeper discussion of technical skills and open questions.
4. Product fit interview: turn a user problem into a small first release, decide what to leave out, and explain how feedback would change the solution.
5. Offer.
What we offer
Competitive base in USD, equity, relocation support, and ownership of product experiences that directly shape how people create with AI.
Identify, generate, qualify, and close new business for customers and prospects in a defined territory. Responsible for managing the full sales lifecycle, and building the go-to-market.
Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most.
Responsibilities:
— Manage a pipeline of institutional clients including crypto treasuries, DAOs, and crypto funds
— Identify, pitch, and create product demos
— Coordinate with marketing to develop BD strategies and initiatives
— Own end-to-end client relationships from onboarding to commercialization
— Collaborate cross-functionally with internal stakeholders across teams and geographies
Requirements:
— Minimum 3 years in a client-facing role
— Bachelor’s degree in a related field
— Rigorous self-starter with excellent communication and interpersonal skills
— Passion for real-world assets and OpenEden’s mission
— Entrepreneurial, relentless, with a strong work ethic
— Familiarity with the crypto and DeFi industry
— Proven ability to commercialize deals and build partnerships
Benefits:
— Early-employee opportunity at a crypto-finance/fintech startup
— Learn about cryptocurrencies and crypto assets from industry veterans
— Solve fast-moving, challenging, and unique business problems
— Large responsibilities from Day 1 with ownership of your learning curve
— Flat, dynamic, and fast-paced environment
— Competitive compensation including equity
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Integrity and Authenticity Policy Manager, you will be responsible for developing, refining, and maintaining policies that prevent the misuse of AI systems for deception, manipulation, and unauthorized monitoring at scale. You will serve as the policy owner for risks related to inauthentic behavior, influence activity, surveillance, and the profiling of individuals and groups, and you will help shape policy frameworks across several areas, including authenticity, information integrity, and privacy and surveillance.
Your initial focus will be on translating the Integrity and Authenticity risk framework into clear, enforceable policies, ensuring policy language addresses emerging threats identified by partner teams, and establishing guidelines that enable consistent enforcement decisions. Many of the most serious harms in this space begin with upstream steps that look routine on their own, such as compiling records about a person, automating account creation, or sorting users by inferred identity. Part of your work will be defining where those steps become prohibited. The role will expand as AI capabilities advance. Safety is core to our mission. You will help ensure our products cannot be used to deceive people at scale, monitor and profile people without their knowledge or consent, or sort and target populations based on sensitive characteristics.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature, as well as detailed descriptions of privacy violations, surveillance abuses, and deceptive campaigns targeting vulnerable people.
Key responsibilities
Develop and define policy boundaries for covert monitoring, tracking, and surveillance across different contexts, drawing the distinction between malicious behaviors and compliant dual-use scenarios
Write policy guidance on facial recognition, voice cloning, and geolocation inference, specifying which uses require consent and which are prohibited outright
Map the surveillance lifecycle, from target selection and data collection through analysis and covert deployment, and define the policy line at each stage so that interventions can occur early in the chain
Design and oversee evaluations that measure the model's capability to support social media monitoring, people-finding, predictive profiling, and the identification or tracking of specific people, to build, develop and improve safeguards with cross-functional partners to prevent malicious behaviors
Write and refine external-facing Usage Policy language and develop training guidelines, assessment rubrics, and evaluation protocols for enforcement teams, with emphasis on indicators of covert monitoring and population-level targeting
Validate enforcement decisions and automated assessments, provide policy guidance on complex edge cases such as investigative research into surveillance tools, coordinate with civil society, privacy experts, threat intelligence researchers, and academics, and serve as the escalation point for complex integrity and surveillance cases
Minimum qualifications
Working knowledge of how deceptive campaigns and covert monitoring operate in practice, including account networks, bot operations, data aggregation pipelines, and attribution methods
Familiarity with surveillance technologies and their misuse, including social media monitoring tools, people-search services, location tracking, spyware, facial recognition, and open-source intelligence techniques used against individuals
General knowledge of the global regulatory landscape around data protection, privacy, platform regulation, and digital services accountability
Strong policy writing skills, with the ability to translate complex threat frameworks into clear, enforceable guidelines
Experience designing policies and workflows that enable both clear human enforcement decision-making and technical implementation in ML classifiers and detection pipelines
Strong collaboration skills and extensive experience partnering with Engineering, Data Science, Legal, Threat Intelligence, and Policy teams on cross-functional initiatives
Excellent written and verbal communication skills, with the ability to explain deceptive tactics, surveillance methods, and policy rationales to diverse audiences, including non-specialists and policymakers
Preferred qualifications
5+ years of experience in policy development, trust and safety, threat intelligence, or platform integrity, with hands-on work on inauthentic behavior, surveillance-related abuse, or data misuse
Experience in privacy policy, privacy engineering, or data protection work, including familiarity with privacy impact assessments and data minimization principles
Experience in intelligence roles, state-aligned monitoring operations, or covert data collection campaigns
Experience investigating inauthentic networks, covert monitoring, or surveillance abuses at a platform, research organization, or government body
Background in digital forensics, open-source intelligence, or threat attribution
Knowledge of persuasion theory, cognitive biases, and deceptive communication techniques, including social engineering and pretexting methods
Familiarity with human rights and privacy frameworks as they apply to surveillance, including protections for journalists, activists, and marginalized communities
Experience with trust and safety operations involving content moderation evasion, bot detection, or platform scraping enforcement
Experience working with EU institutions, regulatory bodies, or policy organizations on AI governance or digital platform regulation
Experience conducting adversarial testing, red teaming, or vulnerability assessments for AI systems or platforms, particularly for misuse involving monitoring or profiling
Familiarity with generative AI capabilities and an understanding of how LLMs can be used for synthetic personas, social engineering, predictive profiling, or surveillance at scale
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across a small number of enterprise accounts in our Enterprise Tech segment. As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.
You'll work with a book of global technology leaders to actively deploy AI and reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
Own customer operations across the lifecycle of each account, maintaining a structured operational assessment (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Executive Business Reviews
Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of each customer, and the patterns you see across your other Tech accounts, to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses and quantifying outcomes that build the case for continued and expanded investment.
Monitor usage patterns and identify optimization opportunities across Claude surface areas (API, Claude Code, Cowork) to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions
You may be a good fit if you have:
6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting
Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level—ideally including high-growth and established tech companies.
You understand what it means to lead organization-wide change or adoption programs (multiple functions, hundreds of users) for a product that requires C-suite sponsorship
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes — you can run multiple enterprise motions in parallel without letting any account go quiet.
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Passion for AI and interest in responsible development of advanced systems. You have built with Claude Code, automating your own workflows with agents, skills, and tooling.
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Anthropic Institute
The Anthropic Institute (TAI) is a function within Anthropic that works to advance the public conversation around AI.
The Institute is comprised of research teams tackling some of AI's most consequential societal challenges: the Frontier Red Team, which stress tests our systems against catastrophic risks; Societal Impacts, which studies how Claude is used by millions of people; Economic Research, which tracks AI's impact on people's jobs and the larger economy; the Rule of Law team, which studies AI's impacts to democracy; and more.
The Institute's mission is to reduce information asymmetries between Anthropic and the outside world, name and answer the hard questions implied by powerful AI systems, and publish these findings so that policymakers, researchers, technology leaders, and the public can reckon with what's here and what's to come.
About the role
The role.
You will build and lead the Institute’s tabletop exercise program and the team that runs it. Based on trends visible in the exponential and in consultation with technical experts, you will set the research agenda: which questions the exercises should answer, which scenarios to run, with which audiences, and what each run is meant to test. You will own the methods that make results comparable across runs and turn them into findings people outside the room can use. You will hire and manage a team plus a bench of facilitators, and you will be the program’s public voice.
Why tabletop exercises?
If RSI arrives, the hardest problems will be about making decisions under uncertainty. The people making them may not trust each other, and the authorities they work under may not be fit-for-purpose. A tabletop exercise (TTX) allows the people who would face that situation practice it before it is real. It also shows us what tools and information they reach for, including what they would need that does not exist yet.
Tabletop exercises are also a research method. You can run the same scenario many times, with different groups of people (and with many more AI agents playing in silico), and you start to see the distribution of decisions people make. This is one of the few ways to generate empirical evidence about the future, i.e., how people and institutions will respond to situations that have not happened yet.
Key responsibilities
Set the program’s research agenda: the questions exercises should answer, the scenarios to run, and the audience for each
Design exercises as empirical studies: define what each run tests, standardize scenarios and data capture so results are comparable, and use repeated play to map the range of outcomes
Build the program’s measurement: pre- and post-exercise assessments, decision logs, transcript analysis and after-action reports
Turn results into findings: publish on what the exercises show, and brief senior people inside and outside Anthropic on the gaps they expose
Hire, manage and develop a team and a bench of facilitators
Make the program scalable: maintain a library of tested scenarios that the team reuses most of the time, refreshed on a regular cadence so they stay timely
Build a facilitator kit ("TTX in a box") so other internal teams or external partners can run exercises to the same standard
Create and direct the tools behind the exercises, including Claude-driven simulations that generate a live outside-world feed during play
Minimum qualifications
Have designed and run tabletop exercises, wargames, or simulations for senior decision-makers and published on the subject
Have training in a discipline that uses simulation, experimental methods or structured analysis
Have 10+ years of experience in national security, government, technology policy, or strategy
Can keep the scenarios technically grounded with a strong grasp of AI capabilities and safety research
Have managed a team, including hiring, setting direction, giving feedback and developing people
Use Claude and other AI tools extensively in your own work
Care about AI safety and Anthropic's public benefit mission
Preferred qualifications
Published research on wargaming methods, simulation or crisis decision-making
Run exercises that fed into real policy or crisis-response decisions
Run multi-iteration or experimental wargames and analyzed results across runs
Used AI agents or language models as players, adjudicators or analysts in simulations
Led a research program or team through a period of growth
Existing relationships across national security, government, policy and AI, and are trusted in those communities
Published widely read work on AI, emerging technology, strategy or crisis decision-making
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role Overview
The Site Engineer is responsible for overseeing the day-to-day execution of renovation, construction, and fit-out activities of Toters Fresh Warehouses . The role ensures that works are executed according to approved designs, specifications, quality standards, safety requirements, approved budget and project timelines.
Key Responsibilities
Supervise daily construction, renovation, and fit-out activities on site.
Monitor contractors and subcontractors to ensure works are executed according to approved specifications, plan and budget.
Conduct regular site inspections and identify quality, technical, or safety issues.
Review technical drawings and ensure accurate implementation on site.
Coordinate civil, electrical, HVAC, plumbing, and other MEP activities.
Track project progress and report delays, issues, and deviations to the Management.
Verify measurements and quantities of completed works.
Assist in reviewing BOQs, quotations, variations, and contractor submissions.
Coordinate with contractors and suppliers to ensure timely delivery of materials and completion of works.
Ensure proper housekeeping, safety, and compliance with site requirements.
Support testing, commissioning, snagging, and final handover of facilities.
Maintain site records, progress reports, inspection reports, and relevant documentation.
Support the preparation and updating of warehouse layouts and floor plans when required.
Supervise maintenance projects when required
Coordinate with the Maintenance team to improve the finishing quality and overall execution of renovation projects.
Requirements
Bachelor’s degree in
Civil Engineering, Electro-Mechanical Engineering, or related field
.
Experience in
renovation, construction, or fit-out project execution
.
Experience in
retail, commercial, warehousing, or similar environments
is preferred.
Good understanding of civil and MEP works.
Ability to read and interpret technical drawings.
Strong site supervision and problem-solving skills.
Good organizational and communication skills.
Ability to work on-site and manage multiple activities simultaneously.
Tokyo, Japan
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Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Rome, Italy; Russia
Dhahran, Saudi Arabia
ОфисAlmaty, Kazakhstan; Competitive base in USD, equity, relocation support, and ownership of protections that preserve both company revenue and customer trust
ОфисAlmaty, Kazakhstan; Competitive base in USD, equity, relocation support, and ownership of systems that turn AI capabilities into completed creative work
ОфисAlmaty, Kazakhstan; Competitive base in USD, equity, relocation support, and ownership of product experiences that directly shape how people create with AI