Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next emerging Fraud Researcher.
About the job
This position is needed to detect emerging fraud trends and behaviors on Twilio Network, across all channels - voice, messaging and email. You will work on researching new fraud behaviors by analyzing industry trends and analyzing billions of events using AI tools.
Responsibilities
In this role, you’ll:
Perform independent research using AI tools to identify novel emerging fraud trends
Work with data scientists to create ML models to detect fraud behaviors at scale
Continuously stress test our network for vulnerabilities
Analyze large-scale messaging and voice traffic to identify novel patterns of fraudulent activity, including AIT and ATO.
Develop and execute proactive fraud mitigation strategies to protect customers and the network.
Collaborate with data science and engineering teams to refine detection models and reduce false positives.
Conduct in-depth investigations into high-impact fraud incidents, providing root cause analysis and actionable recommendations.
Monitor industry trends in fraud and bot detection to maintain a competitive defense posture.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of experience in fraud investigations, trust & safety, or security analysis within a high-growth tech environment or large-scale distributed systems.
Advanced expertise in complex data analysis, SQL, and data visualization tools to query large-scale datasets and uncover novel fraud behaviors or systemic abuses.
Proven track record of designing and executing proactive fraud mitigation strategies to protect platform integrity and minimize risk exposure.
Strong cross-functional incident response leadership with the ability to translate complex security risks into clear, actionable business strategies for technical and executive stakeholders.
Desired:
Experience in the CPaaS, telecommunications, or payments industry.
Familiarity with machine learning concepts and their application in fraud detection.
Relevant certifications such as CFE (Certified Fraud Examiner) or CISSP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 (Developing Minimum for Tier 3) - $213,900 (Mid for Tier 3).
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 (Developing Minimum for Tier 2) - $226,500 (Mid for Tier 2).
Based in the San Francisco Bay area, California: $201,280 (Developing Minimum for Tier 1) - $251,600 (Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until October 14, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Location: Spain, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies.
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: London, England; Remote, Europe; Remote, Asia; Remote, US
Workplace: remote
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
Aave is looking for a Protocol Security Researcher to help build its internal protocol security function.
The role sits at the intersection of smart contract security, protocol design, adversarial research, and AI-assisted review. You will help assess major protocol changes before deployment, maintain security context across Aave’s deployed systems, and reason about the risks introduced by critical dependencies, integrations, and Aave-adjacent infrastructure.
This is not a narrow audit role. The goal is to improve Aave’s ability to understand and reduce protocol risk continuously.
How you can make an impact:
Review major Aave protocol changes before external audit or deployment
Perform attacker-driven analysis of smart contracts, protocol mechanisms, and integrations
Participate in design and architecture discussions early enough to influence security-relevant decisions
Identify risks in Aave-adjacent systems, including assets, bridges, oracles, adapters, and critical dependencies
Contribute to AI-assisted security tooling and evaluate its effectiveness in real review workflows
Turn review findings into reusable knowledge, invariants, assumptions, and testing or monitoring ideas
Work with monitoring and incident response teams when review findings imply operational detection or response needs
Collaborate with external auditors by helping define scope, known risks, and areas of concern
Let's connect if you have:
5+ years of relevant security experience
Strong smart contract security background
Ability to independently review complex codebases and reason about protocol-level failure modes
Attacker mindset: you can move from “this looks wrong” to “this is how it could be exploited”
Strong understanding of DeFi mechanisms, including lending, liquidations, accounting, oracles, collateral, governance, and integrations
Evidence that you are actively using AI to improve security research, review quality, or review throughput
Clear written communication: you can explain risk, impact, uncertainty, and trade-offs to engineers and non-security stakeholders
Good judgment about severity, exploitability, and when a finding matters
Nice to haves:
Experience with formal methods, fuzzing, invariant testing, or custom security tooling
Experience building internal tools for security review, code understanding, or knowledge management
Experience working with external audit firms or leading audit engagements
Familiarity with governance payloads, upgrade systems, permissioning, and incident response
Open-source security research, published findings, CTFs, bug bounties, or prior public vulnerability research
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: London, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
The Encodings Infra team maintains the libraries that engineers and researchers across Anthropic use to encode text and multimodal data into a form that Claude can consume. It also determines Claude’s prompt shape: how a user’s turn is represented to the model, how Claude calls tools and receives tool results, and so on.
As a Software Engineer on this team, you'll own the design and maintenance of these libraries—keeping their APIs intuitive, their performance sharp, and their abstractions solid enough that most of the org never has to think about encodings or prompt structures at all. You’ll have the satisfaction of knowing that your work enabled Claude to learn new ways of understanding the world.
This role is unusually broad: your work will touch systems across the codebase, from pretraining to finetuning to the API, and you'll collaborate closely with both researchers and engineers to make sure new encoding ideas can move quickly from experiment to production.
Responsibilities:
Maintain and improve the encoding libraries used by engineers and researchers across Anthropic
Run experiments to determine the optimal way to feed structured data into Claude without confusing it
Design data structures and abstractions that shield most of the organization from the details of how encoded data works while enabling “power users”
Adapt the encoding libraries to support new research directions as they emerge, and make sure that we can ship these research ideas to production
Optimize encoding performance across the systems that depend on these libraries
You may be a good fit if you:
Have 5+ years of software engineering experience, with meaningful time spent maintaining libraries, SDKs, or developer-facing APIs
Have familiarity with ML terminology and LLM architecture — you don't need to be an ML expert, but enough understanding to work effectively alongside researchers and understand the results of experiments
Have experience carrying out complex refactors in large codebases
Have strong communication skills and enjoy working closely with researchers and engineers to understand what they need
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Care about the societal impacts of your work
Strong candidates may also have experience with:
Tokenizers or other text/data encoding systems
Maintaining a widely-used library over a long period of time
Performance optimization
Python and/or Rust
Reinforcement learning or model training infrastructure
Representative projects:
Working with a research team to ship a new multimodal data type (audio, video, etc) to production
Redesigning a core abstraction so that we can change how data is encoded into Claude without breaking downstream teams
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Berlin, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, Total work from home possible anywhere in Germany 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: European Union
Workplace: Remote
ABOUT PLAYSON
Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves.
We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor.
About the role
You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks.
The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there.
You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate.
Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.
WHAT WE'RE LOOKING FOR
- You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words
- Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable
- You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned.
- You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed
- You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard
- Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance
- You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising
- You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that
- You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final
- Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail
NICE TO HAVE
- Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator
- Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit
- Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced
- Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets)
- Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards
- Experience with change-management controls, audit trails, and segregation-of-duties models
- Incident response experience, particularly where the incident had a regulatory or audit dimension
WHAT YOU CAN EXPECT ON THIS ROLE
- A role with real authority: you hold gate sign-off, and a release does not go past you without it
- Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title
- Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience
- Close collaboration with math, QA, platform, and SRE across games and the platform
- A compliance function that is being built up deliberately, with room to shape how it works
WHAT WE OFFER
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Paris, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.
About the role ✍️
We're hiring a Machine Learning Tech Lead to take on technical leadership and ownership of the Payments Intelligence team, managing a team of circa 4 MLEs. This team is responsible for optimising Cleo's payments systems - covering both credit collections and subscription retention - a workstream with a direct impact on the company's financial performance. You'll work closely with your cross-functional squad to understand business issues, then use your ML engineering skills to deploy best-in-class models that move the bottom line.
- Lead and manage a team of 4 MLEs
- Deploy machine learning models into production - classifiers, payments recommendation systems, and any other model that can have impact, typically working with tabular data rather than language models
- Collaborate with product managers, backend engineers, and analysts, playing an active role in planning and sequencing work for the squad
- Work closely with engineers to make sure the right data is collected to build future machine learning models
What we're looking for 🕵
- At least 5 years of experience in data science, ML engineering, or related roles
- At least 1 year of management experience, ideally of a small team
- Ability to write production-quality Python code
- Experience deploying machine learning models into production
- Track record in payments, pricing, risk decisioning, or other business process optimisation problems
- Comfortable with complexity, and developing a holistic understanding of a system in order to propose and build solutions
- A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
- Nice to have: experience with credit collections
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Hungary; Serbia; Montenegro; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Romania; Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Bulgaria
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Greece
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary from 18.000 EUR to 24.000 EUR based on experience
Up to 15% monthly
bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
b2b contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Amsterdam; Spain; Poland; Cyprus; United Kingdom; Germany
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for a Senior Treasury Manager to build and run Finom's treasury function.
Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator.
That is the job. You will take part in building it, and you will run it while it is being built.
This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them.
What you'll own
Liquidity and funding
Daily liquidity positioning and float management across entities and accounts
Intraday funding of payment channels; nostro and correspondent account management
Collateral and minimum-balance obligations across card schemes, T2, and credit providers
Contingency funding — the playbook for the day we need €20m by tomorrow morning
A daily treasury balance sheet — net liquidity and net capital available — that reconciles
Safeguarding and portfolio
Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers
Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline
Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules
Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation
NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast
Governance and controls
Ownership of the investment policy, limit framework, and eligible-instrument register
Treasury governance: decision pack, agenda, decision log, and delegated-authority register
Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges
Covenant tracking across credit facilities
Regulator, external audit, and second-line engagement on treasury and safeguarding matters
Systems and data
Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours
Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't
Replacing manual spreadsheet processes with something that survives your holiday
Commercial
Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review
Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak
What good looks like in the first 12 months
Investment policy and limit framework live, with treasury governance running on a documented decision log
Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks
Investment accounting platform implemented; monthly close on the portfolio no longer manual
An NII number that is reconciled, attributed, and forecastable
A contingency liquidity playbook that has been tested rather than written
Who you are
5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager
Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it
Experience building or materially rebuilding a treasury function, not only operating inside an established one
Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level
Track record of automating manual treasury processes and implementing treasury or investment accounting systems
Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report
Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge)
Sound judgement under time pressure in a lean environment with real accountability and limited cover
Strong Excel skills
Fluent English
Nice to have
Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting
SQL or Python
Experience in a firm transitioning toward a banking licence
Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: London, England; Remote, Europe
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're looking for a Staff Frontend Engineer who operates across the full picture - someone who deeply understands how great web interfaces are built and how they perform, works autonomously, and translates that knowledge into exceptional web products and design systems.
Financial products are complex. Our users range from first-timers to power users, and the challenge of making that experience clear, fast, and trustworthy is one we take seriously. At this level, you're not just executing - you're bringing product intuition to the work, identifying where things break down, and making calls that shape the direction of what we build.
How you can make an impact:
Work autonomously across our web products, building high-quality UI with a strong point of view on how it should feel, function, and perform
Own and evolve complex, reusable components within the Aave design system - setting the standard for quality and consistency
Set the bar for frontend performance, from data loading, fetching and caching patterns through to server rendering and streaming
Bring product-level thinking to everything you work on - understanding user needs, business context, and technical constraints, whilst balancing them well
Collaborate with our talented designers, engineers, and product leads to bring clarity to ambiguous problems
Help raise the bar for the team through the quality of your work and the way you approach problems
Let's connect if you have:
Strong proficiency in React, TypeScript, CSS and system design and architecture
Deep experience with frontend performance engineering - measuring it, diagnosing it, and fixing it
Strong command of Next.js patterns for data loading, fetching and caching, and experience handling server rendering and streaming data to the frontend
Deep experience with component-driven design systems and component design patterns, and building for consistency at scale
The product sense to work without a detailed brief - you can identify what needs to be solved, not just how to solve it
A demonstrated ability to take complex UX problems - information-dense interfaces, multi-step flows, edge cases - and make them feel resolved and clear
Nice to haves:
An understanding of backend data handling
A feel for animation best practices when data is updating, and how that plays out in re-renders across a UI
Curiosity about web3 and DeFi is a plus; you don't need to be an expert, but genuine interest in the space goes a long way
Curiosity about AI and its use in product engineering and daily workflows
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Bulgaria, Poland
Design, build, and optimize enterprise-grade solutions across a Salesforce ecosystem. Own end-to-end technical delivery: from detailed solution design and scalable development to deployment, integration enhancements, and production support, while continuously improving existing functionality as business needs evolve.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Analyze and validate business, functional, and technical requirements to define effective solution approaches
Provide technical guidance and mentorship to team members, ensuring adherence to Salesforce best practices and CCC-approved design standards
Design, build, and deploy high-performance, scalable solutions across the Salesforce ecosystem
Collaborate with Salesforce developers, ETL teams, Business Analysts, and cross-functional partners to deliver cohesive end-to-end solutions
Evaluate existing systems to identify improvement opportunities and recommend changes that align with business objectives
Troubleshoot and resolve complex system issues, performing detailed root-cause analysis and driving timely resolution
Assess requirements and provide recommendations on scope, development effort, and technical feasibility
Research, evaluate, and introduce new tools, technologies, and best practices to continuously enhance solution quality
Perform architecture, design, and code reviews to ensure maintainable and scalable implementations
Participate in sprint planning, project planning, release coordination, and Agile ceremonies
Provide regular updates during daily Scrum meetings and status reporting
What You Bring
Extensive hands-on Salesforce development experience with strong proficiency in core platform capabilities
Preferred certifications: Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, and Service Cloud
Deep expertise in Sales Cloud, Service Cloud, and overall platform architecture—including data modeling, security, and automation frameworks
Advanced experience with Apex triggers, Apex classes, Lightning Web Components (LWC), Aura components, Visualforce, Batch Apex, Queueable Apex, Flows, and REST/SOAP integrations (JSON & XML)
Strong troubleshooting skills with the ability to diagnose and resolve production issues including automation failures, Apex exceptions, and integration errors
Thorough understanding of Force.com framework, governor limits, integration patterns, and Salesforce design best practices
Comprehensive knowledge of Salesforce security/sharing models, custom object/field configuration, data management, workflows, validation rules, page layouts, and integration troubleshooting
English Language
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: New York, New York; San Francisco Bay Area, California
Workplace: remote
We build production AI systems for enterprises. Financial services, healthcare companies, PE-backed operators. We are a Select-tier partner in Anthropic's Claude Partner Network, among the first integrators selected.
Every one of those systems has two stories. What we built, and why it changed the economics of the business that bought it. Most technical marketing tells the first and bores the buyer.
We want one person who can tell both, and build things themselves. Not a marketer who uses AI tools. Not an engineer who writes copy. Someone who moves between the two without noticing the border.
What you will do:
Tell both halves of the story. Sit close to the teams shipping these systems, understand what was actually hard, and translate it into video, writing, and demos that travel. Then go a level up: what the system changed for the operator, what it cost, what it replaced, why the CFO signed.
Shape how Provectus is positioned. Not just the case studies but the argument above them. What we stand for, which problems we claim, where we say no. You will have a real hand in that, not a style guide to follow.
Build the tools that make the marketing work. A scraper that watches what our market is saying. An agent that drafts case studies from delivery artifacts. A microsite for a launch. A dashboard showing which stories moved pipeline. You write the code. You do not file a ticket and wait.
Own channels outright. Write, publish, and measure across LinkedIn, YouTube, X, and whatever channel matters six months from now that does not matter today.
Run experiments and kill the ones that lose. Real budget, real autonomy, in exchange for showing your numbers.
What we are looking for:
You have shipped things people used. A side project, a channel with an audience, a tool, a launch. We care more about what you made than where you worked.
You write well, and you have a point of view. You can hold attention for 90 seconds on video and 900 words on a page.
You are curious about how companies make money. You can read a business case and find the part that actually matters. You can sit with a CFO or a PE operator and not reach for features.
You code. Python or TypeScript, comfortably. You use Claude Code, Cursor, or equivalent every day and you have opinions about them. You have built something agentic that does actual work.
You are interested in AI for real. You read the papers, or the people who read the papers, and you have changed your mind about something in the last six months.
You are anywhere from your first job to your tenth year. Three levels, one bar: what have you made. If you are early, show us an internship where the bar was high and a portfolio with range. If you are senior, tell us what you built with your own hands in the last 90 days.
You are in New York or San Francisco, or you will be.
What we offer:
Base salary of $80,000 to $180,000 depending on level and location, plus a performance bonus.
Direct access to the people building the systems and the executives selling them. Small team, no layers between you and the work.
A budget for tools, models, and experiments, with no approval chain under a threshold.
Promotion tied to output, not tenure.
401(k) profit sharing plan after probation period
Unlimited PTO policy
Medical, Visual and Dental insurance
How to apply:
No cover letter. Send three links: something you wrote, something you built, and something you posted that got a reaction. One paragraph on why the third one worked.
Then, two sentences on a company whose positioning you think is wrong and what you would change.
Base salary depends on level and location, plus a performance bonus.
Location: EMEA; Romania; Bulgaria; Kenya; Portugal; United Kingdom; Spain; Brazil; South Africa; Argentina; Armenia
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
👩💻 THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within UTC−6 to UTC+3.
Oyster’s Data Engineering team is building the foundational AI platform layer that will enable teams across Oyster to develop, deploy, and operate secure, production-grade AI capabilities. As a Senior Data Engineer focused on AI Platform, you’ll work at the intersection of data engineering, platform engineering, and applied AI. You’ll build the data pipelines, services, integrations, and reusable platform capabilities that power AI use cases across Oyster.
You’ll leverage Oyster’s existing AWS and Snowflake data platform to make enterprise data accessible, reliable, secure, and useful for AI, supporting capabilities such as LLMs, RAG, embeddings, vector search, AI agents, tool calling, and AI workflows.
This is not a traditional data engineering role focused primarily on analytics pipelines or reporting. You’ll help define and build the data and platform foundations that let AI systems move from experimentation to reliable production, working closely with Engineering, Product, IT, and other teams across Oyster.
Key Responsibilities
- Design and build data pipelines and platform capabilities that support AI applications, knowledge systems, and AI workflows.
- Build and maintain data and knowledge pipelines for ingestion, transformation, chunking, embeddings, retrieval, vector search, metadata, and knowledge management.
- Develop secure, reusable ways for AI systems to access enterprise data and systems using APIs, MCP, tool calling, and similar patterns.
- Build reusable services, libraries, frameworks, and developer tooling that make it easier for engineering teams to build and productionize AI capabilities.
- Apply strong data engineering practices around data modeling, data quality, lineage, access, reliability, and governance to AI-related data and systems.
- Help establish patterns for AI deployment, observability, evaluation, and lifecycle management, including quality, latency, reliability, security, and cost.
- Partner with engineers and stakeholders to take AI use cases from prototype to production, ensuring the underlying data and infrastructure are scalable and maintainable.
- Ensure AI platform capabilities meet Oyster’s security, privacy, access control, and data governance requirements.
- Evaluate emerging AI and data technologies and determine where they can create meaningful value for Oyster.
Core Requirements
- 5+ years of experience in data engineering, platform engineering, backend engineering, ML engineering, or a related discipline, with experience building and operating production systems.
- Strong Python and SQL skills.
- Strong data engineering fundamentals, including data pipelines, data modeling, data quality, orchestration, and secure data access.
- Experience with Snowflake, Databricks, or comparable modern data platforms, and tools such as dbt, Airflow, or similar.
- Hands-on experience building or supporting production systems using LLMs / generative AI.
- Practical experience with one or more of RAG, embeddings, vector search, tool/function calling, AI agents, or enterprise knowledge systems.
- Experience building data or platform capabilities that are reusable across teams, rather than only developing one-off solutions.
- Experience taking systems from experimentation to reliable production, including considerations around scalability, observability, performance, and maintainability.
- Solid understanding of security, authentication/authorization, privacy, and data governance, particularly in the context of enterprise data.
- Strong communicator who can work across Engineering, Product, and IT to turn ambiguous AI and data problems into practical engineering solutions.
Bonus
- Experience with AWS Bedrock or other managed foundation-model platforms.
- Hands-on experience with MCP (Model Context Protocol) or similar approaches for connecting AI systems to enterprise tools and data.
- Experience with LLM evaluation, observability, monitoring, or AI quality.
- Experience with LangChain, LangGraph, or similar frameworks.
- Experience with vector databases or search technologies.
- Experience implementing AI security, governance, or responsible AI practices.
- Experience building internal developer platforms, SDKs, APIs, or reusable infrastructure for engineering teams.
- Experience working across data engineering and AI/ML platform environments.
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one).
- Fluent English language skills.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
УдалённоheadSpain, Remote
УдалённоLondon, England; Remote, Europe; Remote, Asia; Remote, US
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