Location: Baku
Workplace: onsite
ABOUT YOU
We are looking for a junior application security specialist to join a growing security team at Xsolla. This is a hands-on role where you will work closely with senior specialists to identify, assess, and help remediate security vulnerabilities across our products and infrastructure.
You will be involved in day-to-day AppSec work - code reviews, vulnerability triage, threat modeling, and security testing. You are curious, detail-oriented, and eager to develop deep expertise in application security. You do not need to have all the answers, but you ask the right questions and follow through.
This is a strong learning environment. You will be exposed to real-world security challenges in a payment platform operating at scale, and supported by experienced security specialists who will help you grow.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Triage Security Findings
- Assess incoming bug bounty reports and scanner findings. Evaluate validity, calculate real severity, and escalate appropriately with clear written summaries.
Assist with Vulnerability Assessments
- Participate in security assessments of web applications and APIs. Help identify and document risks in new features and existing systems.
Write Clear Security Documentation
- Document findings, reproduction steps, and remediation guidance in a way that engineering teams can act on.
Support Threat Modeling
- Participate in threat modeling sessions. Learn to identify trust boundaries, data flows, and attack surfaces in system designs.
Monitor Security Tools
- Help operate
SAST
,
DAST
, and dependency scanning tooling. Track findings, reduce noise, and support remediation workflows.
Support Code Reviews
- Review code for common vulnerability classes under guidance of senior specialists. Learn to identify security issues across PHP, Python, and Go codebases.
Stay Current
- Follow developments in the security community. Bring awareness of new vulnerability classes, CVEs, and attack techniques relevant to our stack.
What You Bring
Web Security Fundamentals
- Solid understanding of common vulnerability classes:
OWASP
Top 10,
CSRF
,
XSS
,
IDOR
, SQL injection, open redirect, authentication and session management weaknesses. You understand root causes, not just names.
Web and Browser Fundamentals
- Solid understanding of how web applications work: HTTP request/response cycle, client-server model, REST APIs, how browsers handle same-origin policy, cookies and their attributes, and
CORS
. This is the foundation everything else builds on.
Security Testing Tools
- Hands-on experience with Burp Suite or similar web application security testing tools. You have used them to intercept, modify, and replay requests — not just run automated scans.
Vulnerability Documentation
- Able to reproduce a vulnerability and write it up clearly: reproduction steps, proof of concept, and impact statement. Findings that engineering teams cannot reproduce or understand do not get fixed.
Secure Development Awareness
- Familiarity with foundational secure coding concepts: input validation, output encoding, parameterized queries, and least privilege.
Code Readability
- Ability to read and follow code in at least one language relevant to web security - PHP, Python, JavaScript, or Go. You don't need to be a developer, but you need to follow logic and spot security-relevant patterns.
Analytical Thinking
- You reason through problems methodically. You can explain not just what a vulnerability is but why it exists, how it is exploited, and what fixing it actually requires.
Clear Written Communication
- You write findings and summaries that are precise, reproducible, and useful to the engineers who need to act on them.
Curiosity and Initiative
- You dig into problems rather than stopping at the surface. When something looks wrong, you investigate before concluding
Nice to Have
Participation in bug bounty programs or
CTF
competitions;
Basic scripting ability for automation - Python or Bash;
Familiarity with CI/CD pipelines and where security tooling fits;
Exposure to cloud environments - GCP, AWS, or Azure;
Relevant coursework or certifications - eWPT,
CEH
, PortSwigger Web Security Academy progress, or similar entry-level credentials.
Xsolla operates across multiple time zones. Strong written communication is essential - you will need to document your work clearly so findings and context are not lost across handoffs. We value directness, intellectual honesty, and follow-through. If you do not know something, say so and find out. If you find something, explain it clearly and see it through to resolution.
ОфисjuniorBaku; Xsolla operates across multiple time zones
Задачи:
— Управление и оптимизация платных рекламных кампаний на платформах Google Ads, Meta Ads, LinkedIn Ads и других.
— Создание полнофункциональных воронок кампаний (Brand Awareness, Consideration, Conversion, Retargeting).
— Написание, тестирование и оптимизация рекламных текстов для постоянного улучшения эффективности.
— Управление бюджетами платных медиа, прогнозирование и планирование расходов.
— Анализ данных с помощью Google Analytics и перевод их в инсайты.
— Тесное сотрудничество с командами Growth, Product Marketing и Design для разработки эффективных кампаний.
— Ведение креативной стратегии, включая разработку и управление творческими материалами.
— Написание креативных брифов для UGC-креаторов и внутренних дизайнеров.
— Управление проектами и коммуникация при работе с видео и статическими материалами, внимание к деталям (переходы, текст, хуки).
— Внедрение инноваций на основе анализа креативных показателей, трендов и клиентских инсайтов.
— Проведение исследований креативов через Ads Library и глубокий анализ аудитории.
— Исследование и применение AI-инструментов для генерации креативов, рекламных текстов и улучшения рабочих процессов.
Требования:
— Опыт работы в performance marketing не менее 3 лет в бренде или агентстве с практическим опытом управления платным поиском, социальными каналами и креативной разработкой.
— Владение немецким языком на уровне не ниже B2 с подтверждённой способностью писать эффективные рекламные тексты на немецком и адаптировать кампании для немецкоязычной аудитории.
— Умение сочетать сторителлинг с данными для создания высококонверсионных рекламных материалов.
— Опыт руководства креативными командами, агентствами и UGC-креаторами.
— Знание технологий цифрового маркетинга, стратегий медиа-байинга и влияния оптимизаций кампаний на ключевые метрики (CPA, CVR, CTR).
— Отличные организационные навыки и опыт работы с системами управления проектами.
— Опыт работы с Google Analytics или аналогичными аналитическими платформами.
— Экспериментальный подход и интерес к применению AI-инструментов в маркетинге.
— Приветствуется опыт работы с платформами креативной аналитики, например Motion.
Условия:
— Работа в быстрорастущем стартапе с целью охвата более двух миллионов пользователей к 2025 году.
— Международная и разнообразная команда.
— Гибридный формат работы: 2 дня в неделю в офисе в Берлине (вторник и четверг, обед за счёт компании).
— Гибкий график и возможность работать удалённо до 2 месяцев в году.
— Годовой бюджет на обучение €2,000 и доступ к платформе Good Habitz.
— 30 дней отпуска в год + официальные праздники (или 40 дней с корректировкой оплаты); месячный саббатикал после 5 лет работы.
— Абонемент Urban Sports Club и подписка Oliva.
— Индивидуальные терапевтические сессии и воркшопы по осознанности и цифровому благополучию.
— Корпоративные скидки от партнёров.
— Единовременный бонус на организацию рабочего места дома €1,000.
— Ежемесячные командные мероприятия (каякинг, лазертаг, игровые вечера).
— Конкурентная зарплата, бонусы и акции до IPO.
Компания помогает с релокацией в Германию.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Code Data Annotation Quality Specialist on the Human Data Annotation team, you will play a dual role in ensuring the quality of code annotations and maintaining the tools that support annotators. This role exists to uphold the highest standards for data used in training and evaluating AI models, while also improving the workflows and tools that enable efficient annotation. You will spend most of your time reviewing and auditing annotations against rubrics, with the remainder focused on building, maintaining, and troubleshooting internal tooling. Your collaboration with annotators, technical program managers, and engineers will help refine the guidelines and processes that shape how our data is produced.
WHAT YOU WILL DO
- Generate and validate high-quality data annotations based on guidelines and continuous feedback.
- Surface systemic issues, edge cases, and gaps in guidelines to annotation operations and technical stakeholders.
- Produce annotations yourself to model the quality bar expected of the team.
- Build and maintain internal tools and automation to streamline annotator workflows, such as dashboards, scripts, and utilities.
- Troubleshoot environment, tooling, and version control issues for annotators, liaising with IT and engineering as needed.
- Collaborate with stakeholders to refine guidelines and processes for data production.
WHAT WE'RE LOOKING FOR
- A degree in computer science, engineering, or a related field, or 2 to 5 years of professional experience in software engineering, technical support, or tool development.
- Hands-on experience using code agents in your development workflow and a genuine interest in their evolution.
- Proficiency in at least one programming language (e.g., Python, JavaScript), with the ability to read and reason about code across multiple languages.
- Ability to apply consistent judgment against a rubric and identify edge cases, ambiguities, or gaps in guidelines.
- Sustained focus and accuracy for detail-oriented, high-volume review work.
- Comfort working in a Unix-like terminal, including shell basics, package managers, environment setup, and version control workflows.
- Ability to troubleshoot local development environment issues across common operating systems.
- Professional proficiency in English, with strong writing and comprehension skills.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Canada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Ottawa; Toronto; Victoria; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
This role will focus on evaluating data science and coding tasks, requiring you to review and debug code, analyze model trajectories, and assess data visualization script development and logical flow implementation. Your work will contribute to our model development efforts and the logic our models apply when completing task requests.
Please note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 40 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 month contract.
As a Data Annotation Specialist, you will:
- Evaluate the model's ability to respond to coding requests, workflows, and code base-related questions using available tools.
- Assess agent trajectories and model capabilities for code generation, tabular and graphic manipulation, and debugging requests.
- Prompt models to complete complex data science tasks and review the accuracy of generated responses.
- Label, proofread, and improve machine-written and human-written software engineering-related outputs.
- Report quality and performance trends related to model/agent behaviour and project assignments.
You may be a good fit if you have:
- Exceptional data analysis and visualization skills.
- 3+ years of relevant industry experience working on real-world data science problems and pipelines.
- Proficient knowledge and understanding of Python and industry-standard data science packages (numpy, pandas, matplotlib, sqlite, or others).
- Strong understanding of SQL syntax writing and workflows; and a deep familiarity with file/data formats, such as markdown, JSON, XML, YAML, and HTML.
- Prior experience re-writing, proofreading, and delivering feedback on code.
- Familiarity with code agents (OpenCode, Claude Code, Codex) or evaluating agent trajectories is a plus.
The Candidate Journey:
- Initial Screening: Our Talent Team will review your application.
- First Assessment: If selected to move forward, you’ll receive a multiple-choice assessment by email.
- Second Assessment: Candidates who achieve a passing score will be contacted by a member of our team to complete a more comprehensive assessment focused on their area of expertise.
- Video Screen: If selected to move forward, you’ll have a short video call with a member of our Operations Team.
- Final: Selected candidates will receive an Independent Contractor Agreement.
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously. We request that you declare any external work relationships with Cohere’s direct competitors and always maintain the IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by self-invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that, as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and, therefore, compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human-generated and model-generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If the above qualifications do not perfectly align with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
Задачи:
— Разрабатывать и поддерживать код для ботов и скриптов на Python.
— Анализировать технические задачи и выполнять их в срок.
— Проводить тестирование и отладку созданного ПО.
— Регулярно отчитываться о проделанной работе и результатах.
Требования к кандидату:
— Уверенное знание Python на уровне middle и выше.
— Опыт в создании чат-ботов или работе с API — большое преимущество.
— Высокая исполнительность, ответственность и соблюдение сроков.
— Обязательное условие: проживание в г. Казань или готовность к переезду.
Условия:
— Формат работы: Основная работа удаленная, но необходимо постоянное присутствие в Казани для оперативного решения вопросов и личного согласования.
— Потенциал: Для ключевого сотрудника, который станет движущей силой проекта, общий доход может быть значительно выше.
— График: Гибкий, но с обязательной доступностью для решения срочных задач.
— Перспектива: Для проявивших себя — возможность роста до руководящей позиции в проекте с пропорциональным увеличением дохода.
Location: Prague, Czechia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Support of IT tools for end-users & IT project owners
Act as liaison between the client and/or appropriate resolver teams
Create / Manage our IT platforms on behalf of user and appropriate resolver teams
Providing initial response time to the requester using the predetermined process & SLA.
Perform fault isolation in support of clients escalating as required.
Use collaboration technologies such as Microsoft Teams, Webcasting, etc.
Escalation of tickets to other Support teams when necessary,
On-site Incident and Request resolution, ticket closure.
Report customer feedback and potential product requests
Help create technical documentation and manuals
Requirements
2+ years of experience in Service Desk / IT support centre / 1st/2nd line support
Working knowledge of office automation products and generally used SW
Hands-on experience with Windows/Linux/Mac OS environments
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude with good communication skills
Fluent English &
Czech or Slovak
(spoken & written); German is a plus
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Kundl, Austria
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in German and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Yerevan, Armenia
Description
We are looking for a Content and Multimedia Specialist who can turn Digitain’s employer brand, culture, and people stories into engaging visual content. The role will own content planning, social media channels, and multimedia production to strengthen our digital presence and employer brand.
Responsibilities
Concept and create photo, video, and multimedia content capturing life at Digitain — culture, people, milestones
Lead employer branding content across LinkedIn, Instagram, TikTok, and YouTube — posting included
Shoot and edit end to end, working closely with production teams
Partner with HR, Marketing, and Leadership to surface stories worth telling
Manage relationships with local production crews and talent
Track platform trends and adapt formats accordingly
Drive content around events, partnerships, and collabs
Work closely with the Design team, ensuring briefs are in place and tasks are delivered on time
Requirements
3+ years in content creation, multimedia production, or social media marketing
Strong portfolio in photography and social-first work; good taste and process understanding matter more than hands-on videography
Sharp eye for composition, color, and storytelling
Network within Armenia's production ecosystem
Fluent in Armenian and English
Familiarity with Premiere, After Effects, CapCut, or similar
Employer branding or internal comms experience
Background in agencies, tech, gaming, or global companies
Motion graphics/animation skills
Own camera/filming gear
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience.
What You’ll Be Doing
Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of
KYB
principles are consistent with the Company’s KYB policy and
customer risk assessment
.
Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the
AML
documentation.
Requesting appropriate
CDD
/
EDD
documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
Investigating possible matches generated by the scanning application that the Company uses to screen customers against
sanctions
,
PEP
's and
adverse media
news and ensuring the appropriate action is taken.
Provide information to management in respect of AML/CDD issues arising.
Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
Support the enhancement of our CDD function and maintain procedures
Manage specific projects, which may arise from time to time.
What We Look For In You
Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain
You are a ‘team player’ who can work well within the function to deliver a quality service.
You have excellent communication and writing skills, and are attentive to details.
Willing to work on a shift schedule between Monday to Friday and some late finishes of up to 10:00 PM.
Excellent command of spoken and written English is required.
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Turkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model
Shift times between 07:00 and 19:00 CET
Weekend work required once per month / every 6 weeks, with advance scheduling
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Dhahran, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Karachi, Pakistan; Jamnagar, India; Dubai, United Arab Emirates
The Mechanical / Static Equipment Engineer Specialist will lead the mechanical design review, construction support, commissioning, testing, and engineering activities for new shale gas facilities. The role requires extensive experience with static and rotating equipment in oil and gas production facilities, along with a strong understanding of plant operations, process technologies, equipment reliability, and maintenance.
The successful candidate will provide technical leadership throughout the project lifecycle, from engineering design and installation to commissioning, startup, operations support, and optimization. The role also requires collaboration with multidisciplinary teams and support for Saudi Aramco's capital investment and business strategy initiatives.
Lead mechanical design reviews for new installation and upgrade projects.
Develop and review engineering design packages, PFDs, P&IDs, and technical drawings.
Provide day-to-day technical support to Operations and Maintenance teams.
Troubleshoot static and rotating equipment issues and recommend solutions.
Support construction, installation, pre-commissioning, commissioning, and startup activities.
Participate in Turnaround & Inspection (T&I) and performance testing activities.
Conduct feasibility studies and recommend technical and economic optimization solutions.
Lead multidisciplinary teams, prepare technical reports, and support management decisions.
Requirements
Bachelor’s degree in Mechanical, Chemical, or Petroleum Engineering (Master’s preferred).
Minimum 15 years of experience in oil & gas, refinery, petrochemical, or gas processing facilities.
Strong experience in static equipment (vessels, exchangers, columns, tanks, reactors).
Good knowledge of rotating equipment (pumps, compressors, turbines).
Experience in EPC phases: FEED, detailed engineering, construction, and commissioning.
Strong knowledge of ASME, API, and TEMA codes and standards.
Working knowledge of engineering software (PVElite, CAESAR II, HTRI).
Strong communication, leadership, and multidisciplinary coordination skills.
Dhahran, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Karachi, Pakistan; Jamnagar, India; Dubai, United Arab Emirates
Задачи:
— Обеспечивать исключительную поддержку клиентов по телефону, электронной почте и в чате, поддерживая высокий уровень эмпатии, ясности и профессионализма
— Быстро и точно решать сложные технические и процедурные вопросы, при необходимости эскалируя их
— Обрабатывать большой объем входящих запросов с отличным приоритизированием, управлением временем и вниманием к деталям
— Проводить проактивные обращения и продуманные последующие действия для предотвращения повторяющихся проблем и повышения удовлетворенности клиентов
— Вносить вклад в создание базы знаний и улучшение процессов, выявляя тенденции поддержки и болевые точки клиентов
— Сотрудничать с командами продукта, операций и инженерии для предоставления обратной связи и улучшения клиентского опыта
Требования:
— Опыт работы в поддержке клиентов не менее 1 года в условиях большого объема, например, в контакт-центре, SaaS-платформе или стартапе
— Исключительные устные и письменные коммуникативные навыки, сильное активное слушание и понимание прочитанного
— Умение решать проблемы с программным и аппаратным обеспечением, используя различные платформы и инструменты
— Высокая способность к многозадачности и работе с несколькими системами одновременно без потери точности
— Демонстрация устойчивости, самоуправления и стремления к постоянному обучению и улучшению
— Менталитет "А-игрока" с сильной склонностью к действию: повышаете стандарты, действуете быстро, сохраняете устойчивость в условиях неопределенности и берете ответственность за достижение значимых результатов
Условия:
— Быстрая и совместная рабочая среда
— Пособие на обучение и развитие
— Конкурентная денежная и долевая компенсация, а также возможности для карьерного роста
— 100% покрытие медицинских, стоматологических и офтальмологических расходов
— Возмещение до $25,000 за услуги по планированию фертильности, усыновления и родительского планирования
— Гибкая политика отпусков
— Ежемесячный стимул для поддержания здоровья
— Офисные хабы с ожиданием работы из офиса 3+ дней в неделю и офисными привилегиями
— Возможна помощь с релокацией для желающих переехать в офис Checkr
Location: Анапа
Ищешь работу с возможностью карьерного развития и роста в г. Анапа?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов в отделении банка
* продавать продукты и услуги Сбера и помогать с их оформлением
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить платежи и переводы
Требования
* имеешь образование среднее и выше
* активно используешь гаджеты
* доброжелателен и готов помогать клиентам
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа недалеко от дома
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
#клиентский\_менеджер #менеджер\_по\_продажам #администратор #консультант #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #страхование #вклады #ипотека #кредиты #Сбербанк #специалист #начинающий\_специалист #Сбер
Обязанности:
• Работать с системами информационной безопасности (SIEM, SOAR/IRP, NTA)
• Заниматься мониторингом и анализом событий ИБ
• Регистрировать инциденты ИБ и доводить их до закрытия
• Взаимодействовать с коллегами.
Требования:
• Знание современных тактик и техник атакующих, основных векторов атак на корпоративные инфраструктуры, способов их обнаружения и противодействия;
• Опыт работы с KSC, IRP/SOAR системами;
• Понимание работы SOC (Security Operation Center)
• Понимание работы средств защиты информации (FW, IDS/IPS, АВЗ, SIEM и пр.);
• Ответственный подход к решению задач, способность работать в режиме многозадачности;
• Высшее техническое образование (ИБ или ИТ);
• Опыт работы не менее года.
Условия:
• Работу в федеральной компании стратегического масштаба;
• Сменный график работы (сутки/трое) в комфортных условиях
• Широкий стек технологий и проектов, возможность гибко строить свой карьерный трек;
• Зарплату, соответствующую опыту и навыкам, прозрачную систему мотивации;
• Поддержку профессионального развития - курсы и тренинги внутри департамента;
• Расширенный пакет ДМС со стоматологией;
• Корпоративная профсоюзная программа;
• Комфортный офис рядом с м. ВДНХ;
• Материальную помощь к отпуску, конкурентоспособную систему премирования.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Configuration Specialist
- Location: Espoo, Finland
- Department: Manufacturing Assurance; Global Manufacturing Organisation
- Reports to: Configuration and Change Team Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are looking for a detail-oriented Configuration Specialist to support our Configuration Management and Change Control team within the Global Manufacturing Organization (GMO). This role is vital for maintaining the day-to-day operational integrity of our product data as we scale across multi-domain environments for multi-site manufacturing..
As a Configuration Specialist, your mission is to ensure that product information is accurately entered, tracked, and maintained within our systems. Reporting to the CM Team Leader, you will support GMO and the engineering teams by administering change documentation, routing approvals, and ensuring adherence to configuration standards.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Support the implementation of the Configuration Management Standard Operating Procedures (CM SOPs) by executing daily CM administrative tasks and ensuring process compliance.
- Perform data entry and maintain accurate product baselines within PLM and MES systems under the guidance of the team.
- Drive and administer the change management workflows; route ECRs, ECOs, Deviations, and Waivers for approval, track their status, and prepare agendas/minutes for reviewers/approvers.
- Assist in updating and maintaining EBOMs, MBOMs, and associated document lists (CIDL/ABCL) to reflect approved changes.
- Ensure that new parts and documents strictly adhere to established item classification schemes and part numbering conventions.
- Act as an ambassador for the PLM and MES platforms, proactively guiding cross-functional teams on CM best practices and effective system utilization to drive adoption, streamline workflows, and protect data integrity.
- Generate regular configuration status reports and extract CM metrics to support the team’s KPI tracking.
- Maintain organized configuration records and ensure all documentation is properly archived and accessible for audits.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Engineering background (Bachelor’s in electrical, electronics, mechanical, aerospace, or a relevant engineering discipline).
- Prior experience in configuration management or a closely related engineering discipline.
- Strong attention to detail and a methodical approach to managing large amounts of data and documentation.
- Understanding of the distinction between EBOM and MBOM, product breakdown structures, and item classification methodologies.
- Hands-on experience using tools like PLM, ERP, MES or document management systems (e.g., Arena, Windchill, Teamcenter, SAP).
- Ability to communicate technical and process-related information clearly across diverse teams, including Engineering, Manufacturing, and Operations, and to support alignment in a cross-functional environment.
- Comfortable operating in a fast-paced, dynamic environment with changing priorities.
- Fluent in English.
NICE TO HAVES:
- Exposure to the aerospace, defense, or automotive manufacturing industries.
- Basic awareness of configuration management standards (e.g., ECSS-M-ST-40, EIA-649) or willingness to learn.
- Familiarity with algorithm development and AI tools for creating automations and tools for day-to-day tasks.
- Familiarity with software version control tools (e.g., Git, Jira) or software development lifecycles.
- Experience in drafting technical documentation or standard operating procedures (SOPs).
- Experience in a manufacturing scale-up or transition environment.
APPLICATION PROCESS
- Talent Screening
- Hiring Manager Interview
- Assessment and Presentation
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Задачи:
— Принимать и обрабатывать технические запросы от мерчантов через тикет-систему, Telegram, email;
— Разбирать инциденты с платежами: зависшие транзакции, расхождения в балансах, проблемы с вебхуками;
— Помогать с онбордингом — вести мерчанта от тестовой среды до первой живой транзакции;
— Объяснять технические нюансы нетехническим командам на стороне клиента;
— Анализировать транзакции через блокчейн-эксплореры (Etherscan, Tronscan, BSCScan и др.);
— Определять причину сбоя: сеть, gas fees, неверный адрес, проблема на стороне мерчанта или платформы;
— Эскалировать сложные кейсы в разработку с чётким описанием проблемы и логами;
— Отслеживать статус эскалаций и держать мерчанта в курсе.
Требования:
— 1–3 года в технической поддержке IT-продукта или платёжного сервиса;
— Понимание блокчейн-механики: сети, адреса, комиссии, подтверждения, мемпул;
— Знание основных блокчейнов: Ethereum, TRON, BNB Chain — минимум как уверенный пользователь;
— Умение читать транзакцию в эксплорере и понять, что пошло не так;
— Понимание разницы между USDT TRC-20 и USDT ERC-20 — и почему это критично;
— Английский язык — уровень, достаточный для письменной переписки с мерчантами;
— Плюсом будет опыт работы в крипто-процессинге, бирже или крипто-кошельке;
— Базовое понимание webhooks, REST API, HTTP-статусов.
Условия:
— Полная удалёнка из любой точки мира;
— Стабильный фиксированный оклад;
— Выделенный бюджет на обучение и профильные конференции;
— Маленькая команда — решения принимаются быстро, бюрократии нет;
— Прямой доступ к разработке и реальным транзакционным кейсам с первого дня.
Этапы интервью:
1. Собеседование с рекрутером
2. Собеседование с руководителем
3. Оффер!
УдалённоmiddleГеография найма не уточнена
ГибридBerlin
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоCanada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Ottawa; Toronto; Victoria; Montreal
Sliema, Malta
УдалённоTurkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal