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Location: India - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. Skills/Job Requirements: Define and execute sales plans for your assigned territory Convey value prop and product differentiators to prospects and customers Forecast, meet, and exceed quota Through a combination of inbound and outbound leads, develop and manage leads funnel Manage business and track opportunities through CRM and other supporting tools Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering Understand the competitive market, being familiar with competing companies and their offerings Candidate Background: 8+ years of selling SaaS/Security experience required Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC. Strong track record consistently overachieving sales targets Ability to learn new products and create/learn processes quickly Competitive/Driven Excellent communication skills verbal and written Team player Must be willing to travel to clients to support sales relationships (if required) Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: SaaS or Developer tools sales experience Startup experience A strong sales aptitude and fundamental understanding of the sales process A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment Ability to thrive in an agile environment with an ever-evolving set of solution About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Yerevan, Armenia Workplace: hybrid About Deluxe Holiday Homes Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 700+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia. We leverage a modern technology stack — including our in- house Marketing OS and AI content pipelines — to streamline operations, enhance guest experience, and protect owner returns. Role Overview We are hiring two junior specialists to own link placements end-to-end across the group’s websites — from research and first contact to price negotiation and a verified live link. You work from our vetted publisher database plus your own research, order the articles from our content pipeline, and build up to ~20 quality links a month once you find your rhythm. You report to the Head of Search, who trains you on our quality rules and works the pipeline alongside you. This is an ownership role, not a list-scraper role. Within our quality rules, you decide which sites to pursue, what price to accept, and when to walk away — and report after, not before. If a publisher goes quiet, you chase them. If a link you paid for disappears, you get it restored or replaced. Note: This role does not include writing articles — our content team and AI pipeline produce them. Key Responsibilities Research and find link opportunities • Work the prospect queue from our vetted publisher database and add opportunities from your own research. • Qualify every site before contact: real traffic, a related subject (property, travel, business, the Gulf), and no seller footprints. • Apply our quality bar on every placement — DR 40+ for main websites, and never more than 3 links a month from one site. • Spot new site types, niches, and sources the database does not cover yet. • Flag price and quality patterns you see in the market so we adjust the plan with real data. 2. Outreach and negotiate • Contact site owners and pitch the placement in clear, personal English — not a template blast. • Negotiate the price on every deal and record asking price vs final price. • Decide when a deal is bad and walk away — an overpriced or off-quality link is worse than no link. • Keep many conversations moving at once without dropping any of them. • Build repeatable relationships with the publishers worth returning to. 3. Place and verify • Order the article from our content pipeline with the right anchor and target page. • See every placement through to publication — chase until it is live. • Confirm every link is live, do-follow, and indexed before counting it. • Run the 90-day live check on your placements and get dead links restored or replaced. • Build up to ~20 quality links a month after your ramp-up period. 4. Monitor performance and run your pipeline • Keep every prospect, conversation, and order at the correct status in Marketing OS — the pipeline is the single source of truth. • Record every cost against every placement; no untracked spending. • Watch how your placed links perform and report what is moving rankings. • Have your weekly numbers visible without being asked for them. • Escalate blockers to your lead the day they appear, not at the end of the month. Required Qualifications • 1–2+ years of hands-on link building — with placements you personally won and can show us (send 3–5 live links). • Working SEO knowledge: you understand how links, on-page, and technical SEO fit together, even if links are your specialty. • Written English strong enough to pitch and negotiate with international site owners without a template for every message. • Pipeline discipline: you can run many open conversations at once and drop none of them. • Decisive operator — you make the routine calls yourself and can give references who confirm it. • Based in Armenia and able to work 2 days a week from our Yerevan office. • Comfortable working to monthly numbers that are openly tracked. Preferred Qualifications • Hands-on on-page SEO experience — audits, titles and meta, internal linking. • Russian and/or Arabic — our sites run in three languages and both are a real advantage. • Familiarity with the main SEO research and backlink tools. • Experience buying placements through link marketplaces. • Daily use of AI tools in your current work. • Agency background — you have built links across many different websites and industries. What We Offer • A ready system, not a blank page: a vetted publisher database, a Marketing OS pipeline, and AI-produced articles — your time goes on winning placements, not admin. • A specialist lead who trains you, clear quality rules, and honest monthly targets. • Hybrid working in Yerevan (2 days office / 3 days home), employment through our Dubai company, and leave per Armenian labour law. • A real growth path: language ownership, wider SEO scope, and a senior track as the search team scales.

About this role: TelQ Telecom is a globally recognized SMS quality assurance provider, established in 2016 — a small, profitable team building the SMS testing tool telecom teams worldwide actually trust. Now we’re looking for a marketer who runs with AI. 180+ countries covered 1,500+ live mobile networks 25+ team members 100M+ SMS tests delivered 7 Antonio Meucci Global Telco Awards since 2023 The role: You’ll own our new product ClickTerm — clickwrap software for capturing legally enforceable online consent. Every channel is yours to run, from SEO to paid to email, alongside our Lead Marketing Manager, with AI as your leverage across the full funnel. Key responsibilities: SEO & Content Strategy & research : Run keyword research and build a content plan tied to business goals Content creation : Write and edit blog posts, landing pages, and product pages On-page SEO: Optimize titles, meta descriptions, headings, URLs, image alt text, and internal links across the site Technical SEO : Run audits and fix page speed, mobile issues, crawlability, indexing, and schema/structured data Conversion rate optimization : Improve layout, copy, and CTAs to turn more traffic into signups Link building & crowd marketing : Build internal links and earn quality backlinks to grow domain authority. Build our presence on Reddit and niche communities AI search: Optimize content to get cited and surfaced in AI Overviews and AI assistants (ChatGPT, Perplexity, Gemini), not only classic search. Paid traffic Plan, set up, and manage campaigns across Google Ads, Meta, and LinkedIn (search, display, social, retargeting) Own the paid budget — decide how to split spend across channels and shift it toward what performs Run structured A/B tests on audiences, creatives, and offers, and scale the winners Set up conversion tracking and watch CAC, ROAS, and CPA to guide decisions. Social & Video Plan and run the content calendar across our key channels (e.g. LinkedIn, X, Facebook) Create and edit videos with AI tools — short-form for social plus instruction and demo videos that show people how the app works. Lifecycle marketing Build and own the core flows: welcome/onboarding, activation, nurture, and win- for inactive users Set up email (and push/in-app messages) with automation triggers and segments so the right message reaches the right user. AI & Automation Use AI across all your work — research, content, creative, analysis, and reporting Build your own automations and workflows to cut manual work (no-code tools like n8n/Zapier, plus light scripting where needed). Analytics Own tracking setup: GA4, events, UTMs, and conversion tracking Build clear dashboards and on channel performance Analyze the full funnel — from first visit to signup to active user. Skills and qualifications: 3+ years in growth, digital, or performance marketing — Range across channels matters more than tenure. Full-funnel hands-on skills — Real experience across SEO, paid, content, social, email, and CRO. AI is already core to how you work — Fluent use to research, create, edit, analyze, and automate. Hands-on with tools like Claude / ChatGPT for workflows. SEO & CRO know-how — On-page, technical, and content SEO, plus improving pages to convert more traffic into signups. Paid media experience — Can run and optimize Google, Meta, and LinkedIn campaigns against CAC, ROAS, and CPA. Video creation — Can script, produce, and edit short-form, demo, and instruction videos with AI tools. Familiar with the modern marketing stack — e.g. GA4 & Search Console, Ahrefs or Semrush, Google/Meta/LinkedIn Ads, Mailchimp, Mailjet or Mailgun, Looker Studio. Data-driven — Comfortable in GA4, UTMs, and reading a funnel end-to-end. Strong written English — Clear, simple copy that also translates well across markets. Startup-ready, owner mindset — You ship fast, set your own priorities, and don’t wait for a brief. Why you should work with us: Start-up environment, stable ground. Profitable, customer-loved, and still growing Your work ships, end-to-end. You own channels and see real impact AI-first, for real. You’ll have the freedom and tools to build a modern, automated marketing engine A small team that supports each other. Benefits: Flexible hours & remote work options Premium health insurance (family coverage) 25+ vacation days with fully covered medical leave Paid courses & certifications Top-notch equipment Small, friendly team environment To apply, send us: Your CV or LinkedIn (in English) A 3–5 line note: “One growth result you personally drove, and one AI workflow you built that changed how you work.” Portfolio / links (content, campaigns, videos, dashboards) Optional: “Which AI tools are in your daily stack?”

Location: United Kingdom; Dublin; Tokyo; United States; New York; Los Angeles; Poland; London; Boston; San Francisco; Washington, D.C. Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're looking for an experienced AI Safety Engineer to drive the deployment and operationalization of automated moderation and guardrail systems that protect our platform and users across a multimodal space, with a particular focus on detecting and preventing abuse of ElevenLabs' free tiers. You'll work alongside a team of ML and full stack engineers to build production-grade safety infrastructure from the ground up. This is a product ownership role where you'll be responsible for end-to-end technical execution of our safety systems, from architecture to deployment and monitoring. You'll bridge the gap between ML research and production-grade systems, ensuring our safety infrastructure is robust, observable, and scalable. WHAT YOU'LL DO: - Design and build scalable backend infrastructure for abuse detection, deploying AI/ML models into production systems - Architect robust APIs, data pipelines, and service architectures supporting real-time and batch moderation workflows - Implement comprehensive monitoring, alerting, and observability systems; establish SLIs, SLOs, and performance benchmarks - Partner with ML engineers to translate research models into production-ready systems and integrate them across our product suite - Drive technical decisions and contribute vision to the safety roadmap on how the next generation of platform guardrails should be built for scale and precision. REQUIREMENTS - Direct experience tackling free-tier abuse, fraud detection, or fake-account / bot farming at scale - 6+ years of backend software engineering experience building production systems at scale - Strong production backend experience: distributed systems, APIs, data pipelines, and Python expertise (asynchronous Python, backend frameworks) - Infrastructure & DevOps proficiency: cloud platforms (AWS/GCP), containerization (Docker/K8s), CI/CD pipelines - Observability mindset with experience in monitoring tools (Prometheus, Grafana) and building observable systems - Track record of taking products or systems from 0→1 with measurable impact, including deploying or working alongside ML/AI systems in production Bonus: - Trust & Safety, Content Moderation, or Integrity engineering experience - MLOps experience: deployment, monitoring, and versioning of ML models - Experience with SQL, data analysis tools, real-time streaming systems (Kafka, Redis), or event-driven architectures - Familiarity with React or modern frontend frameworks LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Charleroi, Belgium Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile. À propos du poste : En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe. - Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions. - Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde. Ce que vous ferez : 1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil. 2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile. 3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client. 4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires. Avantages du poste : •Une collaboration avec des marques emblématiques dans tous les secteurs d'activité. •Des missions flexibles adaptées à vos intérêts. •Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats. •Une plateforme conviviale pour gérer les missions et les avis. Comment rejoindre la communauté CXG : 1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail. 2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié. 3. Obtenez la certification : validez la Certification Générale pour accéder aux missions. 4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent. 5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe. Rémunération : - Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission. - Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission. À propos de CXG Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe. Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis. Requirements Vous avez 18 ans ou plus. Vous êtes déjà client(e) de marques haut de gamme ou de luxe. Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité. Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable. Vous êtes attentif/ve à et passionné(e) par l'expérience client. Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.

Location: Hat Yai, Thailand As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers. Benefits This is a freelance , project-based position Flexible working hours

Location: Semarang, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Perm; Almaty; Armenia; Baku; CIS; Cyprus; Serbia Workplace: remote ABOUT YOU   The Developer Evangelist – Integrations is a hands-on technical advocate who empowers game developers to successfully integrate Xsolla’s products and features into their games. This role blends deep technical expertise, solution-building skills, and community presence to help developers create smooth, scalable, and high-quality implementations.   We are looking for a specialist based in the CIS region or Serbia. The ideal candidate combines technical proficiency with strong communication skills and is motivated to support developers in building successful integrations. You will work directly with partners, lead technical workshops, create integration-focused resources, and contribute to lighthouse cases—benchmark integrations that inspire both the industry and internal teams.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. RESPONSIBILITIES Lead hands-on developer sessions, integration walkthroughs, and partner workshops. Provide technical guidance for both custom integration scenarios and self-service implementations . Support partners in solving integration challenges quickly and effectively, acting as a trusted technical advisor. Develop high-quality technical resources, including: Integration guides, step-by-step tutorials, and sample code. Demo projects, reference implementations, and API usage examples. Recorded video walk throughs, technical webinars, and training sessions. Keep all resources up to date with the latest product features and integration best practices. Work with Product and Developer Relations leadership to deliver lighthouse integration cases —top-tier implementations that showcase the full potential of Xsolla’s solutions. Document and package these integrations as reusable templates and inspiration for other developers. Represent Xsolla at industry events, technical conferences, and meetups. Conduct technical presentations, live demos, and coding sessions that inspire confidence in Xsolla’s integration capabilities. Collect and relay developer feedback on integration processes and tools to Product and Engineering teams. Recommend improvements to SDKs, APIs, and documentation to streamline integration efforts. Track and report on: Number and quality of integrations delivered or supported. Engagement with integration-focused resources. Conversion rates from technical enablement to live integrations. QUALIFICATIONS & SKILLS 3–5 years in Developer Advocacy, Solutions Engineering, or Technical Evangelism, ideally in the game industry. Strong technical skills in game development and integration (e.g., Unity, Unreal, backend APIs, payment systems). Experience delivering hands-on technical training, demos, and workshops. Excellent problem-solving abilities and customer-focused mindset. Comfort in public speaking and presenting technical content to diverse audiences. Fluent in both Russian and English , with excellent written and spoken communication skills. Ability to travel for partner visits, conferences, and training events - primarily across the CIS region . Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: United Kingdom; Ireland; Poland Workplace: Remote The Role We are looking for a Senior Partner Deployed Engineer to join the Customer Solutions team, focused on building Coder’s partner ecosystem across EMEA. This is a new function at Coder, modeled on the Forward Deployed Engineer role pioneered by companies like Palantir and now the fastest-growing technical role at frontier AI companies. The difference: instead of embedding with a single customer to deploy a platform, you embed with strategic partners to help them understand, position, and deliver Coder’s platform across their entire customer base. You are part Field CTO, part Industry Strategist, part Technical Specialist, and part Partner Relations Lead. You will be the technical authority within our EMEA partner ecosystem: setting the vision for how Coder fits into each partner’s AI, cloud, and modernization offerings, co-creating the GTM sales plays that partner sellers take to market, building the demonstrations and workshops that generate pipeline, and producing the Partner Relations content that establishes Coder’s technical brand in the ecosystem. This is not a support role. You are equally comfortable holding a strategic roadmap conversation with a partner CTO and debugging a Kubernetes deployment in a partner’s lab in the same afternoon. You are energized by the challenge of building a new category through partnerships, motivated by the multiplied impact of enabling an entire ecosystem rather than a single customer, and capable of operating with full autonomy in a fast-moving startup environment. What You’ll Do - Serve as the strategic technical thought partner to EMEA partner leadership, including practice leads, CTOs, and solutions architects at global systems integrators, regional cloud consultancies, and hyperscaler field teams. Own the technical relationship and set the vision for how Coder fits into each partner’s AI and modernization portfolio. - Co-create sales plays tailored to each partner’s customer base, vertical focus, and services capabilities. Author Working Backwards outcome proposals for strategic partner-customer combinations that translate AI Development Infrastructure into deal-level urgency. - Develop and deliver workshops, Builder Labs, and partner-hosted enablement sessions as the primary awareness and demand generation vehicle for the EMEA ecosystem. Build hands-on demonstration environments and interactive experiences that partners can use independently. - Intervene directly on the highest-value partner-attached deals across EMEA: co-sell calls, technical discovery, PoV scoping, architecture review, and technical win support. Own the engagement until the partner’s team can carry it independently. - Transform bespoke partner enablement sessions into structured LMS modules and certification tiers that scale across the EMEA partner base without requiring live PDE support for each new partner. - Produce “better together” reference architectures for strategic partner combinations across cloud providers and AI platforms. Include deployment diagrams, network topology, IAM patterns, and operational runbooks that partner SAs can hand directly to customers. - Codify each successful partner engagement into a repeatable GTM play: trigger conditions, discovery questions, positioning framework, demo script, PoV scope template, and expected outcomes. Build a playbook library that a new PDE or partner seller can pick up and run. - Build AI-powered self-service tools that automate high-volume PDE activities: Opportunity Brief Generator, PR/FAQ Generator, Workshop-in-a-Box deployment, and demo site builder. - Produce a monthly partner intelligence digest from EMEA engagements: what customers are asking for, how competitors are positioning, where integrations are missing, which vertical use cases are emerging. Distribute to Product, Engineering, and GTM leadership. - Own the EMEA-relevant portions of the joint technical integration roadmap with strategic partners. Define priorities cross-functionally with Product and Engineering based on field signals from the EMEA market. - Create and publish Partner Relations content, the ecosystem equivalent of Developer Relations: technical blog posts, cookbooks, partner ecosystem conference talks, enablement videos, and workshop recaps. Build Coder’s technical brand within the EMEA partner community. - Contribute to cloud marketplace product listing stewardship, competency maintenance documentation, and CSP co-build technical requirements as they apply to EMEA-specific partner and compliance contexts. What We’re Looking For - 7+ years of experience in a combination of Forward Deployed Engineering, Solutions Architecture, Field CTO, Technical Consulting, or Developer Relations roles at an infrastructure, developer tools, or AI company - Demonstrated experience helping partners or customers understand and adopt products in emerging or undefined categories, not just executing playbooks for established ones - Proven hands-on experience designing and deploying cloud infrastructure on at least one major cloud provider (AWS, Google Cloud, or Microsoft Azure), with production-level Kubernetes and Terraform depth. You have done the work and can speak to it with specificity. - 2+ years deploying or operating AI coding agents in a production or near-production environment: you understand how agent loops execute, where credentials live, and what governance and audit requirements look like in a European enterprise context - Ability to articulate the architectural difference between workspace-local agent tooling and a centralized agentic harness, and to explain why that distinction matters to a security, compliance, or data sovereignty stakeholder - Experience working with channel or technology partners in a co-sell model: hyperscaler partner programs, GSI/RSI partnerships, or VAR/distributor ecosystems in EMEA markets - Experience building repeatable technical GTM assets that scaled beyond your personal delivery: sales plays, enablement curricula, reference architectures, or technical content programs - Executive communication and Field CTO credibility: you can hold a technical vision conversation with a partner CTO and a deal-level architecture review with an SE in the same day, in English and ideally at least one additional European language - Strong written communication: you can produce a Working Backwards PR/FAQ, a technical architecture document, and a blog post without those being separate skills requiring separate people - Self-directed, analytically minded, and comfortable operating with full autonomy. You will define processes that don’t exist, build tools that haven’t been scoped, and create a function from first principles in a new region. Bonus Points (Bonus tacos? That’s how we say thanks at Coder. Ask us about it.) - Prior Forward Deployed Engineer experience at a platform company (Palantir, Scale AI, frontier AI lab, or equivalent embedded deployment model) - Track record of public technical advocacy: blog posts, conference talks, open-source contributions, or developer/partner community engagement - Experience with hyperscaler partner programs (e.g., ISV Accelerate, strategic collaboration agreements, co-sell programs) at an operational level - Familiarity with European regulatory environments: GDPR, DORA, NIS2, AI Act compliance requirements, and data sovereignty patterns for cloud-native deployments - Experience with air-gapped or network-isolated deployments common in European financial services, government, or defense contexts - Background in AI governance frameworks, session audit requirements, or SIEM integration for AI workloads - Experience with LLM gateway or proxy infrastructure (LiteLLM, OpenRouter, or equivalent) in a multi-team or enterprise context - Experience designing human-in-the-loop breakpoints or escalation patterns for autonomous agent workflows - Kubernetes certification (CKA, CKAD, or CKS) - Experience with Tailscale or similar overlay networking tools - Open-source contributions, particularly in CNCF, MCP, or AI agent ecosystems - Existing relationships with hyperscaler EMEA solutions architecture teams, European GSI technical practices, or AI infrastructure partner ecosystems - Fluency in German, French, or a Nordic language in addition to English What Success Looks Like - You have done the hard technical work before: deploying cloud-native infrastructure, navigating Kubernetes in production, building with Terraform, and operating in the complexity of large European enterprise environments. You bring that credibility into every partner conversation. - You can walk a partner CTO through how Coder enables parallelized AI agents in a regulated European enterprise, covering credential isolation, audit lineage, GDPR-compliant data handling, and escalation design, and turn that conversation into a joint GTM play their sellers can run next quarter. - You can walk into an unstructured partner relationship, assess the technical and commercial opportunity, and chart a path from first enablement session to first co-sourced deal without waiting to be told what to do. - You translate deep technical knowledge into assets that scale: reference architectures partners hand to their customers, enablement modules partners consume on their own, and GTM playbooks partner sellers run without PDE involvement. - You are as invested in the pattern behind the engagement as you are in the engagement itself. Every bespoke partner interaction produces a reusable artifact. Every field insight feeds back to product. You codify by instinct. - You make the ecosystem and the product better: your field experience shapes how Coder builds integrations, how partners deliver, and how the EMEA market understands AI Development Infrastructure as a category. Location: Remote EMEA (UK preferred) Department: Customer Solutions Reports to: Sr Manager, Solutions Engineering ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Remote; New York Workplace: Remote Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Staff Software Engineer, Data Infrastructure to support our mission. This role is remote, with optional in-person attendance in either the New York or San Francisco office. About the Team The Data Foundations team at Patreon builds the pipelines, models, and infrastructure that power both customer-facing and internal data products. The Data Infrastructure function within the team owns the foundational platform — streaming, batch, and data lake infrastructure — that every data pipeline, analytics workload, and ML system at Patreon runs on. You'll join a small, high-craft team that partners across Product, Data Science, Infrastructure, and the rest of Engineering to make sure the platform underneath all of that work is reliable, scalable, and easy for other engineers to build on. About the Role - Architect, build, and operate large scale batch and streaming platforms that directly power Patreon product features, analytics, and experimentation. - Stand up and scale event-driven and streaming systems (Kafka, Kinesis, PubSub, or similar) for real-time data ingestion, transformation, aggregation, and delivery to different data storage systems. - Build self-serve data platforms that let engineers, data scientists, and analysts safely discover data, define contracts, and create and operate pipelines with minimal friction. - Partner with the broader Infrastructure, Platform, and product engineering to drive architectural decisions across storage, compute, deployment, and orchestration to align the data ecosystem with Patreon’s roadmap. - Build the tooling, monitoring, and observability that gives engineers confidence in the data platform's reliability and performance. - Mentor other engineers on infrastructure and streaming best practices, and help shape the long-term data infrastructure roadmap. What you'll need: - 8+ years of software engineering experience, including 4+ years focused on data or platform infrastructure. - Deep, hands-on experience architecting both batch (Airflow, Dagster, or similar) and stream processing systems at scale (Spark, Flink, Kafka Streams, or similar). - Familiarity with data quality, lineage, observability, and governance tooling. - Strong programming skills in Python (Java, Scala, or Go a plus) and SQL. - Familiarity with cloud infrastructure and broad fluency across data stores: Object storage (S3), RDMS (MySQL, or Postgres, etc.), Key value (DynamoDB), OLAP (Clickhouse, Pinot, or Druid, etc.), search/indexing (Elasticsearch) plus data flow patterns for keeping them in sync with source systems. - Excellent collaboration and communication skills; comfortable driving cross-functional infrastructure decisions. - Bachelor's degree in Computer Science, Computer Engineering, or a related field, or the equivalent. Bonus if you have: - Experience with Delta Lake/Iceberg, AWS, or Databricks. - Contributed to open-source streaming or infrastructure tooling. - Experience supporting ML/AI workflows, training pipelines, or evaluation systems. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Remote (US) About Ondo Ondo Finance is building institutional-grade financial infrastructure for tokenized real-world assets. We operate at the intersection of traditional finance and on-chain systems, which means our product surface has to hold up against both the ordinary threats that hit any high-value fintech and the specific ones that follow value on-chain. About the Role We are hiring a Senior Security Engineer - Product Security to own how we ship secure products at Ondo. You will be a security partner for our product engineering teams, driving threat modeling, owning secure code reviews for new products or feature expansions, maintaining and tuning AppSec tooling, and improving the existing SSDLC. You can expect to take ownership of the bug bounty program, new feature to existing product reviews, and similar broad ownership of critical functions paired to a dedicated ProdSec lead. An AI-native approach is welcome, paired with AI-driven approaches should expect to be justified by describing how doing so enables risk outcomes. This is a hands-on IC role. You will read code, run threat models, review architecture proposals, own tooling, and push engineering teams to build products that are secure by default. You partner closely with adjacent security function like AppSec, Infrasec, and SecOps. What You’ll Do Drive threat modeling for new features, integrations, and architectural changes across the product surface. Push threat models past templates into decisions that engineering teams actually implement. Own secure code review for high-risk changes — authentication, session management, cryptographic paths, wallet and signing flows, RPC and third-party integrations, permission and consent surfaces. Expand the AppSec tooling stack and treat “reducing false positives” as a first-class deliverable. AI-native integrations are welcome. Design and evolve our secure SDLC: where security fits in the dev workflow, what triggers a review, what a lightweight security sign-off looks like versus a full one, and how do we validate controls. Run our responsible disclosure and bug bounty program. Set scope, triage inbound reports, decide payouts, and drive findings to closure with engineering. Support and own appropriate scope for the intake and closure of findings from external audits and pentests — coordinate with audit vendors (Coinspect, Cantina, NCC Group, and others), organize findings into our internal risk register, and drive remediation with engineering owners. Partner with engineering leads to align o secure-by-default patterns - libraries, templates, sensible defaults, and paved-road implementations of anything security-relevant. Threat model blockchain-integrated components like wallet flows, RPC integrations, signing infrastructure, on-chain admin actions triggered from off-chain systems in partnership with engineers who own the on-chain code. Contribute to hiring, mentoring, and pushing the technical bar on the Security team. What We’re Looking For 5+ years in Product Security or Application Security, including senior IC time at a fast-moving product company. Deep secure code review skills in at least one modern stack (TypeScript / JavaScript, Python, or Go). Ability to move across stacks at the level required to threat model. Strong threat modeling skills, appropriate to experience - you can drive a real threat model with an engineering team, not just fill in a template. In practice, we look for core understanding of industry-relevant TTPs and IoCs and strong intuitions on how to apply those lessons learned to our products. Practical experience owning or majorly contributing to an AppSec tooling program. You have shipped rules, tuned noise, and measured impact. Comfortable running or building a bug bounty / responsible disclosure program end-to-end assuming properly resourced to do so. Strong working knowledge of modern web and API security - session and auth flows, OAuth and OIDC, browser security model, common web/API vulnerability classes, and their less-common variants. Comfortable reading Terraform, cloud IAM policies, and CI/CD configuration well enough to reason about how a product vulnerability crosses into an infra risk. Strong engineering partnership skills - you engage constructively, understand the “why” before proposing risk controls, you know when to accept risk, and you write things down. Willing to grow into blockchain-adjacent product security on the job, including the specific attack surface introduced by wallet, signing, and on-chain-integration code. Blockchain Exposure Note This role firmly lives in Web2 prodsec. But, it also requires someone who understands what “Web2 vs Web3” terminology means. In other words, how our products interact with blockchains creates unique threat models that all product security teammates must grasp. At a minimum, by Day 1 you should have strong intuitions about how blockchains will make your prodsec experience unique, you should grasp the common terminologies, and you should be able to discuss with colleagues several incident post-mortems that demonstrate how Web2 compromises lead to Web3 funds losses. You do not need to be an expert in smart contract auditing, blockchain security architectures, or decentralized consensus-driven risk controls. Nice to Have Prior work at a crypto, fintech, or other company where products handle high-value or irreversible actions. Familiarity with wallet, signing, or key-management flows. Reading-level familiarity with Solidity or Rust, target: when ProdSec intersects with smart contracts or other on-chain applications, you can parse what the code is likely doing, and work with blockchain security subject matter experts from there. Bug bounty history - reports, CVEs, or published write-ups. Familiarity with browser-extension security, mobile app security, or account-abstraction wallet designs. Public output - talks, blog posts, open-source tools, CVEs. How We Work The Security team values a high trust team environment where respectful candor can thrive. We expect senior engineers to have an opinionated take on how to accomplish a task, accept feedback from the team and other external stakeholders and return it in kind, and to always assume positive intent. Professionalism, ethics, and enabling stakeholders towards common goals are important always.

Location: Sweden Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are seeking a seasoned Growth Marketer to lead our expansion into the Nordics Region. We need a builder who is comfortable with the "zero-to-one" phase of regional growth. You will be the local "Source of Truth" for marketing, acting as a creative, an analyst, and an operator all at once. You should be someone who enjoys the complexity of multi-lingual markets and has the drive to implement projects from start to finish while owning the outcome entirely. YOUR RESPONSIBILITIES - Regional Growth Engine: Make sure Nordics B2B grows through aggressive lead generation and brand awareness. - Outbound Strategy: Build and execute complex, multi-language outbound sequences that cut through the noise. - Local Events: End-to-end ownership of local industry events, user conferences, and webinars in the region. - Cross-Functional Synergy: Collaborate with performance marketing on ABM initiatives and localized retargeting. - Analytics & Reporting: Monitor campaign performance, produce executive-level reporting, and recommend data-driven optimizations. - Localization & Messaging: Adapt ElevenLabs’ global voice to resonate deeply with the Nordics business cultures. REQUIREMENTS - One of the 4 Nordic languages is a must - Fluent English speaker. - Ownership Pedigree: You have implemented marketing projects from start to finish and held yourself accountable for the ROI. - Entrepreneurial Background: You have a strong drive and a history of high engagement, ideally in an entrepreneurial endeavor or a similar high-stakes environment. - Thrives in Chaos: You are energized by a dynamic, ever-changing environment and can manage multiple workstreams without losing focus. - The "Jack of All Trades": Broad knowledge in growth marketing, ranging from numbers analysis and performance knowledge to campaign planning and event organizing. - DRI Mentality: Ability to act as the local Directly Responsible Individual (DRI) for all marketing operations. BONUS EXPERIENCE - Proficiency in cold email, SEO, or affiliate management. - Product marketing sense and design skills. - Deep understanding of the Northern European tech ecosystem and buying-cycle shifts. WHAT WE OFFER - Innovative culture & growth paths. - Annual discretionary L&D stipend & social travel stipend. - Annual company offsite. - Monthly co-working stipend. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote - EMEA Workplace: Remote ABOUT US Launched in 2019, Constructor is an AI-first e-commerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains. ABOUT THE ROLE The ML Infrastructure team builds and operates the shared backend services and platform capabilities that Constructor's ML and product teams rely on to develop, deploy, and run machine learning at scale - from model serving (including LLMs) to the specialized storages and data pipelines behind it. We are a service team by nature: our roadmap is shaped by the needs of product teams, and we succeed when they can move faster with less friction. We're looking for a Senior Backend Engineer who is comfortable with, and motivated by this dynamic, and who will take end-to-end ownership of core services. In the near and mid-term, our focus areas include: - Making ML workloads easy to run, scale, and operate for every team - Providing self-service, configurable infrastructure components to ML and product teams - Owning and evolving core ML services and related pipelines with a high bar for reliability and performance CHALLENGES YOU WILL TACKLE - Design, build, and operate high-load distributed backend services that power the company's ML infrastructure - Take end-to-end ownership of core ML services and related data pipelines: from design and implementation to deployment, observability, and continuous improvement - Partner with ML and product teams to understand their needs and turn them into reliable, reusable platform capabilities - Make and defend technical decisions: evaluate trade-offs, design first, and own the outcome - Be responsible for what you and your team do REQUIREMENTS - 5+ years of professional experience in backend or platform engineering - Extensive Python knowledge (our primary language) - Hands-on experience developing on a public cloud (AWS, GCP, or Azure) or with self-managed Kubernetes - AWS is our primary platform, but we're not limited to it - Experience designing and building distributed, high-load services and APIs - Strong knowledge of data structures, algorithms, and their trade-offs - Design-driven engineering mindset: we're a coding-assistant-friendly environment and expect you to use modern AI tools - but you lead with system design and a strong understanding of their applicability and trade-offs - Ownership and proactivity: you can't close your eyes to problems, but are ready to solve them and take responsibility for outcomes - You are friendly and willing to help your teammates & others NICE TO HAVE: - Experience with Rust (or C/C++/Go) - a strong plus - Experience developing or contributing to ML platforms or ML infrastructure - a strong plus - Experience setting up and operating any vector database (Qdrant, Milvus, Weaviate, OpenSearch, pgvector, etc.) - a strong plus - Experience with model serving / inference infrastructure, including LLMs - Experience with Infrastructure as Code (Terraform or similar) BENEFITS - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Maternity & Paternity leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact - 💵 Base salary: $80k–$120k USD, depending on knowledge, skills, experience, and interview results - 📈 Stock options - offered in addition to the base salary - 🎉 Regular team offsites to connect and collaborate DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy - Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers - Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff - Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running - Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion SKILLS YOU'LL NEED TO BRING: - Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels - Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response - Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations - Passion for AI/ML and understanding of API-first or consumption-based business models - High-activity mindset with the discipline to prioritize based on signal and data, not just volume - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. - Fluency in French. NICE TO HAVES: - Experience with Salesforce, Outreach, or similar GTM tooling - Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software - Background in a high-velocity, metric-driven outbound environment with clear pipeline targets Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €70,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy - Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers - Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff - Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running - Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion SKILLS YOU'LL NEED TO BRING: - Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels - Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response - Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations - Passion for AI/ML and understanding of API-first or consumption-based business models - High-activity mindset with the discipline to prioritize based on signal and data, not just volume - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. - Fluency in German. NICE TO HAVES: - Experience with Salesforce, Outreach, or similar GTM tooling - Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software - Background in a high-velocity, metric-driven outbound environment with clear pipeline targets Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €70,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Seoul, South Korea Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.   WHAT YOU’LL ACHIEVE - Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline. - Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path. - Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate. - Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps. - Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.   SKILLS YOU’LL NEED TO BRING - 1-3 years of Experience in selling technical products to technical buyers - Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles. - Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room. - AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working. - Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria. - Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve. - Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles. - Native or bilingual-level Korean fluency and business-level English proficiency   NICE TO HAVES - Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions. - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals. - Prior experience selling to commercial accounts in productivity, collaboration, or workflow software. - Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how. We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow. JOB DESCRIPTION How you'll make an impact - Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology - Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support - Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) - Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support - Interact with the Product teams to pinpoint improvement ideas - Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions - Ability to multitask with multiple projects and integrations of customers - Maintain/update existing libraries/plugins used in integrations QUALIFICATIONS - 5+ years of development or technical support experience in a Tech/FinTech company - Have payments experience would be advantageous - Understanding of API, REST, webhooks and logs is required - Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C# - Experience with Node.js, React is a plus - Knowledge in iOS/Android is a plus - Excellent communication skills, ability to build and maintain strong relationships - Ability to work in a customer-focused and target-driven environment - Good in speaking and writing in both English and Chinese Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Support Engineer to join our API Support team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast. When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linearly with ticket volume. Lithic is the card-issuing and payments platform powering some of the most ambitious fintechs and embedded-finance programs in the market. Our customers build on our APIs to issue cards, move money, and run card programs at scale, which means the questions that reach us are rarely "where's the button?" They're "why did this authorization decline at 3:42am ET?", "why is this webhook firing twice?", "is this dispute eligible under Reg E?", "what's the latency on our tokenization endpoint right now?" Customers don't remember when things work. They remember when things break, how fast we fix them, and whether we took the time to set things right. As a Support Engineer at Lithic, you're the person who makes that moment go well. What you'll do: Own support tickets from first response through confirmed resolution. No tossing them over the fence. Debug independently by tracing system state, API logs, authorizer decisions, webhook delivery, and data flow across production. Diagnose issues spanning card issuance, authorization decisioning, transactions and settlement, webhooks, account holder KYC, disputes, and other configurable behaviors of the Lithic platform. A typical investigation might involve querying Snowflake to trace a transaction's lifecycle, checking Grafana dashboards for latency anomalies, pulling up the customer's integration in Retool, and documenting the resolution in The Vault Use internal tooling, Snowflake/dbt marts, Grafana/Loki, and AI-assisted workflows (Claude Code, internal agents) to investigate and resolve issues efficiently. Maintain high operational rigor in triage, prioritization, SLA adherence, and customer communication. Surface recurring failure patterns that inform product and engineering improvements. Drive permanent fixes, not just one-off resolutions. Contribute to The Vault (our Notion KCS knowledge base). Write the article you wished existed when you picked up the ticket. Create and update internal tooling using Metabase, Retool, Grafana, and Snowflake. What you'll bring: 3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or similar. Ideally in fintech, payments, or developer-platform B2B SaaS. Strong debugging instincts and comfort operating in production environments where you won't always have a playbook. Comfortable with using and debugging REST API calls, webhooks, and configuration-driven systems. You are familiar with OpenAPI specs, JSON payloads, and can work through issues with HTTP calls fluently. SQL chops. You can independently write a query against a data warehouse (we use Snowflake + dbt) to answer a customer question without needing to ping a data analyst. Ability to reason through complex system behavior from first principles, not just follow runbooks. Clear, direct written communication internally and customer facing. You explain what happened, why, and what you did about it, without hedging or jargon. A strong bias toward ownership. You'd rather solve the problem than route the ticket. Comfortable using AI tools like (LLMs and coding assistants like Claude Code or Cursor) as a part of your daily workflow. Experience working in ticketing systems (Zendesk, Jira, or equivalent) Strong sense of ownership and ability to work independently in a remote environment The annual US salary range for this role is $100,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance. Crack the code A hidden code is tucked into this application. Find it and enter it below to continue. 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 Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday