Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
About this role
Our website is one of the most important ways people discover what we offer, understand our value, and decide whether to talk to Sales or start a trial. The Web Growth team owns its roadmap and continuously improves the journey from first impression through to lead capture, demo engagement, signup, and trial start.
You’ll treat the website like a product: understand user intent, find confusion and friction, form strong hypotheses, test them with users and data, and turn what you learn into better experiences.
You’ll be just as comfortable shaping the problem and influencing the roadmap as you are designing the final interaction, prototype, or page.
What you’ll be doing
Experimentation:
Designing and iterating on experiments across landing pages, pricing, signup, and conversion flows to improve engagement, conversion, qualified leads, and trial starts.
Collaboration:
Working with Growth, Self-serve, Brand, Marketing, Product, Data, Research, and Engineering to turn opportunities into clear, buildable experiences.
Data and insight:
Using user insights and funnel data to identify opportunities, define hypotheses, and measure impact.
Product design:
Applying product design thinking to comprehension, navigation, forms, interactive demos, responsiveness, and accessibility.
Prototyping and systems:
Prototyping in Figma and code, using AI tools where useful, and working within shared components and brand systems.
Roadmap ownership:
Bringing ideas to the Web Growth roadmap, not just executing briefs.
Must have experience
Experience:
5+ years in web, product, growth, or a closely related design role, with a strong portfolio of shipped, conversion-focused work.
Growth mindset:
A track record of using design, growth frameworks, conversion rate optimisation, and funnel analysis to improve outcomes such as leads, conversion, trials, activation, or revenue.
Experimentation:
Experience designing and iterating on experiments, including A/B tests or other data-informed approaches. B2B SaaS experience is a plus.
Craft and taste:
Excellent visual and interaction design skills, with a sharp eye for typography, hierarchy, detail, and polish.
Systems and brand:
Comfortable working within an existing design system and brand, while identifying opportunities to extend and improve it.
AI fluency:
Experience using AI in your design practice, including tools such as Claude Code, Cursor, Codex, Figma Make, or similar. You should be able to explain how AI has changed your workflow and what you have built or shipped with it.
Ownership:
Able to take a brief and run with it. You work independently, make good decisions, ask the right questions, and bring solutions rather than just options.
Who this role is not for
This role is not for you if:
You only want to design campaign or marketing pages from a fixed brief. This role owns the journey from first visit through to lead, demo, signup, or trial.
You care about visual polish but not about comprehension, navigation, forms, interactive demos, or reducing friction.
You don’t want to work with funnel data, user research, experimentation, or the realities of implementation.
You want to focus on brand expression without balancing it with usability, accessibility, performance, and measurable growth.
You need a fixed roadmap and detailed requirements rather than identifying opportunities and shaping what the team should test next.
You’re not interested in working closely with Growth, Marketing, Product, Data, Research, and Engineering to make the website perform better.
What success looks like
You’ll know you’re successful if:
More visitors understand Fin and Intercom, find the right path for their needs, and take the next step with less friction.
You’ve improved meaningful growth outcomes across qualified leads, demo engagement, signups, and trial starts.
Experiments are well designed, clearly measured, and used to inform what the team does next.
You’ve made complex product value easier to understand and act on without relying on extra explanation from Sales or Marketing.
You’ve built strong working relationships with Growth, Marketing, Product, Engineering, Data, Research, Sales, and Customer Success.
You’ve raised the bar for web growth design through thoughtful, high-quality experiences that people trust and want to use.
Interview process
We understand that interviewing for a new role is both time- and energy-consuming. We aim to be thorough, speedy, and transparent in our approach.
You should expect the entire process to take no more than four weeks from start to finish. You’ll meet with members of our team and have the opportunity to validate that Intercom and the role are the right fit for you.
Ready to build something great?
If you’re excited by the opportunity to help existing businesses get more value from a self-serve product, and you have the craft, curiosity, commercial thinking, and autonomy to make a real impact, we’d love to hear from you.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Yerevan, Armenia
Role Purpose
The AI Product Stream Lead defines and delivers AI-powered supply chain solutions that solve real customer and operations problems on the Cargoo platform. You own a product stream end to end, from framing where AI creates value (automation, decision support, agents) to shipping it and proving it works in production.
You lead a cross-functional team, balancing customer value, technical and data feasibility, AI quality and cost, business priorities and delivery timelines. You also help set how Cargoo builds product in an AI-native way.
Key Responsibilities
AI Product Vision & Strategy
Shape the stream’s product vision and strategy with stakeholders, in line with Cargoo’s AI strategy and customer needs.
Identify and prioritize AI opportunities across freight operations (e.g. exception handling, quoting, document processing, planning and execution support) by value, feasibility and risk.
Decide where AI should automate, where it should assist, and where a human must stay in control.
Own product decisions, balancing customer value, technical feasibility, AI quality, cost, business priorities and delivery timelines.
Leadership & Delivery
Lead the development team through the whole product lifecycle, from discovery to rollout and adoption.
Decide scope, schedule and quality, including when an AI feature is good enough to ship and when it needs another iteration.
Run fast discovery loops: prototype with AI tools, validate with real users and data, then commit.
Make sure the team meets internal policies, data protection rules and responsible-AI standards (incl. EU AI Act awareness).
Product Management & Requirements
Create clear Use Cases, Requirements and Business Rules. For AI features, add expected behaviour, edge cases, failure modes and escalation paths.
Define success and evaluation criteria for AI features with engineering: accuracy, latency, cost per task and acceptable error rates, backed by representative test sets.
Write User Stories and Acceptance Criteria that cover both deterministic logic and probabilistic AI behaviour.
Work with engineering and data owners on data readiness: which data we need, its quality, and who owns it.
Own and continuously refine the Product Backlog so the team always works on the highest-value opportunities.
Track adoption and impact after release (time saved, automation rate, user trust) and feed the learning back into the roadmap.
AI-Native Ways of Working
Use AI tools every day for research, specs, prototyping, data analysis and feedback synthesis.
Help the team and wider product org adopt AI-assisted delivery practices.
Candidate Profile
Education & Experience
5+ years managing software development projects, strongly preferably as a Product Owner.
Proven managerial skills: team leadership, decision-making and conflict resolution.
Degree or diploma in Information Technology, Informatics or a related field.
Technical Skills (Must Have)
Deep understanding of Agile values, principles and frameworks (Scrum, Kanban, Lean) and the ability to apply them well.
Strong analytical skills, comfortable working with data to make product decisions.
Solid working understanding of how LLMs and AI agents work, what they are good at, and where they fail (hallucinations, non-determinism, cost, latency).
Hands-on, daily use of AI tools in your own work.
Fluent English, written and spoken.
Strong Plus
Having shipped at least one AI/ML or LLM-based feature to production.
Experience defining evaluation criteria or test sets for AI features.
Logistics background or experience with logistics solutions.
Experience with data products, workflow automation or decision-support systems.
Behavioral Traits
Excellent communication with technical and non-technical audiences, including customers, executives, managers and subject matter experts. Able to explain AI trade-offs in plain language.
Strong leadership and decision-making, able to guide teams and resolve conflicts.
Analytical, structured and value-driven in prioritization. Evidence over hype.
Curious and fast-learning, comfortable with ambiguity and quick iteration.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
– разработать комплексную SMM-стратегию и определить роли каналов (Telegram, VK, Instagram, YouTube, TikTok); – выстроить безотходную контент-систему: превращать один вебинар в десятки единиц контента (Reels, Shorts, интервью, карточки, нарезки);
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
Be the primary point of contact and build long-term relationships with customers.
Customer champion within Merkle Science who will work closely with the product team to advocate for key requirements of customers and identify new opportunities.
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Forecast and track key account metrics.
Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Monitor and analyze customer's usage of our product.
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
Drive upsells within existing customer base.
Fluent in English.
At least 3 years of prior account management experience.
Previous compliance/web3/blockchain experience.
At least 1 prior early-stage startup experience.
Proven ability to upsell with exceptionally strong relationship and people management capabilities.
A creative problem solver, results driven and self-motivated.
Possesses a resilient personality and reacts well under pressure.
High emotional intelligence, well organized with the ability to prioritize workload and use time effectively.
Ability to handle changing requirements and unforeseen problems rapidly and positively
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
🧩 Solve a business case and apply analytical thinking to a real-world problem. 📊 Explore how data and analytics support business decisions at Mastercard.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London
Workplace: remote
About Merkle Science: Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
Responsibilities:
· Collaborate with Account Executives to ensure alignment of event marketing strategy with account plans.
· Plan, execute, and track all aspects of Merkle Science’s event presence globally to maximize lead generation and pipeline growth.
· Define marketing objectives and metrics for events. Conduct post-event evaluations, report progress towards goals, and recommend optimization strategies. Regularly measure event impact against KPIs to inform decision-making and enhance alignment with broader business goals.
· Ensure alignment with the overall business strategy by contributing to strategic development of event marketing plans.
· Manage event marketing budgets and report regularly on budget utilization and performance. Track budget costs and proactively communicate scope changes that affect the budget.
· Act as the point of contact and workstream leader for event marketing, supporting cross-functional teams and internal leaders. Collaborate with the Sales team to identify marketing-supported needs and potential gaps.
· Ensure that all logistical information for event attendees is clearly communicated and organized, including event schedules, locations, registration details, and any additional relevant information to facilitate a seamless event experience.
· Evaluate third-party opportunities and build vendor relationships to enhance market exposure, reduce cost, and ensure quality deliverables.
· Stay informed about overall business development strategies including partner and key account plans, advocating for alignment where necessary.
· Work alongside teams, suppliers, and other contributors through effective project management and collaboration to exceptional levels of execution of all assigned deliverables – on schedule and within budget.
Qualifications:
Minimum two years of experience in event marketing or field marketing. Knowledge in trade show project management is essential, from strategy, messaging, design, logistics, vendor management, budget, execution, to post-event analysis.
Experience operating within B2B or B2G marketing ecosystems preferred.
Proactive, self-motivated individual with excellent organizational and communication skills. Comfortable presenting strategy and results to senior leadership.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Salesforce reporting and analysis of marketing funnel metrics.
Occasional travel required, less than 20%.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: London
Workplace: remote
About Merkle Science: Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
Responsibilities:
· Collaborate with Account Executives to ensure alignment of event marketing strategy with account plans.
· Plan, execute, and track all aspects of Merkle Science’s event presence globally to maximize lead generation and pipeline growth.
· Define marketing objectives and metrics for events. Conduct post-event evaluations, report progress towards goals, and recommend optimization strategies. Regularly measure event impact against KPIs to inform decision-making and enhance alignment with broader business goals.
· Ensure alignment with the overall business strategy by contributing to strategic development of event marketing plans.
· Manage event marketing budgets and report regularly on budget utilization and performance. Track budget costs and proactively communicate scope changes that affect the budget.
· Act as the point of contact and workstream leader for event marketing, supporting cross-functional teams and internal leaders. Collaborate with the Sales team to identify marketing-supported needs and potential gaps.
· Ensure that all logistical information for event attendees is clearly communicated and organized, including event schedules, locations, registration details, and any additional relevant information to facilitate a seamless event experience.
· Evaluate third-party opportunities and build vendor relationships to enhance market exposure, reduce cost, and ensure quality deliverables.
· Stay informed about overall business development strategies including partner and key account plans, advocating for alignment where necessary.
· Work alongside teams, suppliers, and other contributors through effective project management and collaboration to exceptional levels of execution of all assigned deliverables – on schedule and within budget.
Qualifications:
Minimum two years of experience in event marketing or field marketing. Knowledge in trade show project management is essential, from strategy, messaging, design, logistics, vendor management, budget, execution, to post-event analysis.
Experience operating within B2B or B2G marketing ecosystems preferred.
Proactive, self-motivated individual with excellent organizational and communication skills. Comfortable presenting strategy and results to senior leadership.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Salesforce reporting and analysis of marketing funnel metrics.
Occasional travel required, less than 20%.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: London
Workplace: hybrid
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
What will you do?
· Key objectives include establishing Merkle Science as a thought leader in the US market and enabling the sales team to meet revenue targets
· Working closely with the sales team to identify core value proposition and differentiators and creating a strategy to communicate it at scale to potential customers
· Lead strategy for US market expansion by building on product messaging to set new products apart from others in the market to give Merkle a unique selling point
· Work across multiple channels to communicate Merkle Science’s value proposition and differentiators in the competitive market.
· Create sales tools and content such as case studies, videos, website copy and blog posts
· Collaborate with cross-functional teams for market research, user testing and interviews to discover market opportunities
· Coordinate closely with product management and engineering teams to determine product roadmap and establish go-to-market strategy for products
· Establish and iterate on go-to-market strategy to reach revenue targets
· Will manage his/her own team of designers and marketers.
What are we looking for?
o Fluent in English
o At least 2-4 years of prior marketing / product experience
o Prior startup experience or experience at a boutique firm is a big plus
o Previous compliance/finance/blockchain experience is a big plus
o Experience in analytical problem solving and quantitative analysis, including development of dashboards and reporting tools
o Ability to lead analyses, track metrics, build strategic insights and find creative ways to optimize performance
o Ability to work in a fast-changing, cross-functional environment, while maintaining an entrepreneurial approach and building rapport with ease.
Ability to take complex topics and create compelling narratives for different audiences.
o Excellent project management and stakeholder management skills.
o Excellent spoken, written, and presentation communication skills
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Bangalore
Workplace: hybrid
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
Be the primary point of contact and build long-term relationships with customers.
Customer champion within Merkle Science who will work closely with the product team to advocate for key requirements of customers and identify new opportunities.
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Forecast and track key account metrics.
Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Monitor and analyze customer's usage of our product.
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
Drive upsells within existing customer base.
Fluent in English.
At least 3 years of prior account management experience.
Previous compliance/web3/blockchain experience.
At least 1 prior early-stage startup experience.
Proven ability to upsell with exceptionally strong relationship and people management capabilities.
A creative problem solver, results driven and self-motivated.
Possesses a resilient personality and reacts well under pressure.
High emotional intelligence, well organized with the ability to prioritize workload and use time effectively.
Ability to handle changing requirements and unforeseen problems rapidly and positively
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Kuwait City, Kuwait
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Operations Manager
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Directly supervise, mentor, and evaluate Operations Supervisors handling field teams.
Conduct regular performance reviews, set KPI targets, and identify training/upskilling needs across all service departments.
Work with HR to recruit, onboard, and manage manpower allocation, seasonal shift scaling, and roster planning.
Oversee daily scheduling, route planning, job dispatching, and resource allocation to minimize transit time and maximize team utilization.
Manage emergency dispatch processes for urgent calls
Standardize Operational Standard Operating Procedures (SOPs) across all services
Implement continuous audit and site-inspection frameworks to guarantee service quality
Manage operational budgets for field consumables, tools, equipment, spare parts and fleet vehicles
Control inventory levels to prevent shrinkage, overstocking, or site delays due to material stockouts
Manage fleet logistics, fuel consumption, maintenance schedules, and tracking systems for field vans/vehicles
Function as the primary operational escalation point for high-profile clients, key accounts, and supervisor escalations
Track client feedback, CSAT scores, and root causes for service rework; implement immediate corrective action plans
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Experience in field service operations (pest control, HVAC, cleaning, or similar)
Proven experience managing supervisors and multiple field teams
Strong skills in scheduling, route planning, and dispatching, including urgent calls
Experience setting KPIs, running performance reviews, and identifying training needs
Experience writing SOPs and running audits, inspections, and quality control
Ability to manage budgets, inventory, and fleet (fuel, maintenance, tracking)
Experience handling key account escalations and improving CSAT and SLA compliance
Knowledge of safety, regulatory, and legal requirements
Experience working with HR on hiring, onboarding, and rosters
Strong leadership, communication, and problem-solving skills
Proficiency with scheduling or field service management software
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive user growth and engagement across global markets by building a scalable growth platform — the shared campaign engine, task and incentive systems, loyalty programs, and ToB operational tooling that power growth for every business line at OKX — and by unlocking acquisition through diversified channels including SEO, ASO, affiliate, referral, and paid.
As the Growth Platform Product Lead, you will own the product vision and roadmap for our growth middle-platform, lead a team of product managers, and act as the central partner to business, channel, and regional stakeholders who rely on the platform to hit their growth targets. This is a leadership role for someone who has built growth infrastructure at scale and knows how to turn a fragmented set of campaign tools into a unified, self-serve growth system.
What You’ll Be Doing
Own the Growth Platform Strategy
Define the multi-year vision and roadmap for the growth middle-platform: campaign engine, task/mission system, rewards and incentive infrastructure, loyalty and tiering, user segmentation and targeting, and the ToB configuration and analytics layer that operators use daily.
Set platform standards for reusability, configurability, and time-to-launch so that new growth activities can be shipped by business teams without bespoke engineering.
Balance platform investment against business-line requests, and make clear, well-communicated prioritization calls.
Build the Platform
Lead the design and delivery of ToC growth products (campaigns, tasks, mega sales, loyalty) and the ToB capabilities behind them (campaign configuration, rules engine, budget and risk controls, reporting).
Drive experimentation infrastructure and growth analytics so that every campaign is measurable, comparable, and optimizable.
Leverage AI tools and automation to shorten experimentation cycles, surface insights faster, and scale growth operations with fewer manual touchpoints.
Enable Channel Growth
Partner with channel owners across SEO, ASO, referral, affiliate, and paid to translate channel-specific funnel needs into platform capabilities.
Identify high-leverage channel opportunities and build the platform features that amplify channel performance across markets.
Manage Stakeholders Across the Organization
Serve as the single point of accountability for the growth platform with Trading, Listing, Paid Ads, Content, Affiliate, Referral, regional growth teams, and risk/compliance.
Establish intake, prioritization, and governance processes that keep dozens of concurrent stakeholders aligned and informed.
Influence senior leadership on platform investment, trade-offs, and sequencing; resolve conflicts between business urgency and platform integrity.
Lead and Grow the Team
Manage, coach, and develop a team of product managers; set clear goals, review work quality, and build a high-performance culture.
Raise the bar on PM craft across the team: problem framing, data literacy, spec quality, and cross-functional execution.
What We Look For In You
5+ years of product management experience
, including
2+ years managing product managers
and owning a multi-quarter roadmap.
Deep growth middle-platform experience
: you have designed and shipped a campaign engine, task/mission system, incentive or rewards platform, loyalty program, or comparable shared growth infrastructure that served multiple business lines.
Proven platform thinking
: track record of consolidating scattered, one-off growth tools into a reusable, configurable, self-serve system, and of measuring the efficiency gains that resulted.
Exceptional stakeholder management
: demonstrated ability to run intake and prioritization across many competing internal customers, manage up to executive leadership, and hold the line on platform trade-offs without losing partner trust.
Strong data and analytics fluency
: comfortable defining campaign and platform metrics, reading experiment results, and using data to settle prioritization debates.
Large-scale delivery
: experience navigating complex cross-team dependencies in a fast-moving, global organization.
High learning velocity
: able to rapidly internalize new domains — crypto, regional markets, new channels — and connect product, data, and market signals into actionable strategy.
Nice-To-Haves
Experience in crypto, fintech, or other regulated consumer products where growth mechanics must satisfy risk and compliance constraints.
Hands-on experience with SEO and/or ASO strategy, including keyword optimization, app store listing optimization, and organic growth levers.
Experience building ToB operational platforms or internal tooling used by non-technical operators at scale.
Experience applying AI/LLM tooling to growth operations, analytics, or PM workflows.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
Our mission is to drive user growth and engagement across global markets by building a scalable growth platform — the shared campaign engine, task and incentive systems, loyalty programs, and ToB operational tooling that power growth for every business line at OKX — and by unlocking acquisition through diversified channels including SEO, ASO, affiliate, referral, and paid.
As the Growth Platform Product Lead, you will own the product vision and roadmap for our growth middle-platform, lead a team of product managers, and act as the central partner to business, channel, and regional stakeholders who rely on the platform to hit their growth targets. This is a leadership role for someone who has built growth infrastructure at scale and knows how to turn a fragmented set of campaign tools into a unified, self-serve growth system.
What You’ll Be Doing
Own the Growth Platform Strategy
Define the multi-year vision and roadmap for the growth middle-platform: campaign engine, task/mission system, rewards and incentive infrastructure, loyalty and tiering, user segmentation and targeting, and the ToB configuration and analytics layer that operators use daily.
Set platform standards for reusability, configurability, and time-to-launch so that new growth activities can be shipped by business teams without bespoke engineering.
Balance platform investment against business-line requests, and make clear, well-communicated prioritization calls.
Build the Platform
Lead the design and delivery of ToC growth products (campaigns, tasks, mega sales, loyalty) and the ToB capabilities behind them (campaign configuration, rules engine, budget and risk controls, reporting).
Drive experimentation infrastructure and growth analytics so that every campaign is measurable, comparable, and optimizable.
Leverage AI tools and automation to shorten experimentation cycles, surface insights faster, and scale growth operations with fewer manual touchpoints.
Enable Channel Growth
Partner with channel owners across SEO, ASO, referral, affiliate, and paid to translate channel-specific funnel needs into platform capabilities.
Identify high-leverage channel opportunities and build the platform features that amplify channel performance across markets.
Manage Stakeholders Across the Organization
Serve as the single point of accountability for the growth platform with Trading, Listing, Paid Ads, Content, Affiliate, Referral, regional growth teams, and risk/compliance.
Establish intake, prioritization, and governance processes that keep dozens of concurrent stakeholders aligned and informed.
Influence senior leadership on platform investment, trade-offs, and sequencing; resolve conflicts between business urgency and platform integrity.
Lead and Grow the Team
Manage, coach, and develop a team of product managers; set clear goals, review work quality, and build a high-performance culture.
Raise the bar on PM craft across the team: problem framing, data literacy, spec quality, and cross-functional execution.
What We Look For In You
5+ years of product management experience
, including
2+ years managing product managers
and owning a multi-quarter roadmap.
Deep growth middle-platform experience
: you have designed and shipped a campaign engine, task/mission system, incentive or rewards platform, loyalty program, or comparable shared growth infrastructure that served multiple business lines.
Proven platform thinking
: track record of consolidating scattered, one-off growth tools into a reusable, configurable, self-serve system, and of measuring the efficiency gains that resulted.
Exceptional stakeholder management
: demonstrated ability to run intake and prioritization across many competing internal customers, manage up to executive leadership, and hold the line on platform trade-offs without losing partner trust.
Strong data and analytics fluency
: comfortable defining campaign and platform metrics, reading experiment results, and using data to settle prioritization debates.
Large-scale delivery
: experience navigating complex cross-team dependencies in a fast-moving, global organization.
High learning velocity
: able to rapidly internalize new domains — crypto, regional markets, new channels — and connect product, data, and market signals into actionable strategy.
Nice-To-Haves
Experience in crypto, fintech, or other regulated consumer products where growth mechanics must satisfy risk and compliance constraints.
Hands-on experience with SEO and/or ASO strategy, including keyword optimization, app store listing optimization, and organic growth levers.
Experience building ToB operational platforms or internal tooling used by non-technical operators at scale.
Experience applying AI/LLM tooling to growth operations, analytics, or PM workflows.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Key Responsibilities
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
Preferred qualifications
5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Fluent in Japanese and English
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Checkout is looking for an experienced financial crime compliance lead to establish, grow, and maintain a global second-line team. This role will oversee the compliance frameworks supporting our rapidly evolving portfolio of mass market products.
This opportunity is a perfect fit if you are excited by the prospect of leveraging the momentum and resources of a global scale-up to support the launch and scale of high velocity products. As products expand and launch, there will be an opportunity to grow your team across multiple regions.
You will be expected to:
- Build the Framework: Establish the global framework for second-line escalations for new products; working closely with relevant regional MLROs to ensure consistency and operational excellence.
- Drive Cross-Functional Alignment: Partner with Risk, Operations, and Product teams to align compliance requirements with fraud mitigation and user experience goals.
- Monitor Emerging Trends: Maintain a deep understanding of financial crime typologies, regulatory guidance, and emerging industry trends, ensuring these are proactively factored into our control framework and knowledge base.
- Design & Deliver Training: Develop and deliver targeted training to business and compliance teams regarding complex financial crime and fraud risks inherent in high-volume environments.
- Ensure Compliance-by-Design: Partner with our Regulatory Compliance function to integrate compliance requirements early in the product development lifecycle.
- Own Compliance Requirements: Assume central responsibility for mapping and maintaining SDD, CDD, and EDD requirements for our evolving product set, ensuring relevant factors are codified into global minimum standards.
- Strategic Advisory: Directly advise Product and Operations teams on the opportunities and risks associated with automation, AI deployment, and system scale.
- Integrate Risk Assessments: Collaborate closely with regional MLROs to ensure product-specific risk profiles are accurately captured and factored into Business-Wide Risk Assessments.
- Implement Assurance: Collaborate with our Assurance and Internal Controls team to design and execute robust compliance monitoring processes for new product lines.
Experience we are looking for:
- 6+ years of second-line compliance experience in fintech, payments, or banking at scale (neobank/fintech experience strongly preferred).
- Deep expertise in financial crime (AML/CFT/Sanctions/Fraud) risk, with regulatory compliance experience as a strong plus.
- Experience growing and leading a team, with cross-border/global management experience highly desirable.
- Proven track record in architecting frameworks for high-volume environments and working directly with technical/product stakeholders to design solutions.
Personal qualities we look for:
- Confident decision-maker: Ability to quickly assess risks, weigh mitigations, and provide strong, defensible rationale for your decisions.
- Technical fluency: Comfortable working directly with technical leaders to drill down into the configuration of user journeys, systems, and tooling.
- AI-first mindset: Experience deploying AI or automation tools to accelerate compliance processes at scale.
- Strategic thinker: Ability to immerse yourself in fine details while keeping the broader organisational picture in mind.
- Growth-oriented: Relentlessly curious and driven; always learning and spotting opportunities to develop yourself and others.
- Proportionate and Collaborative: An obsession with balancing strong compliance with scalability and user experience, supported by exceptional interpersonal and communication skills.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We’re looking for a Partnerships Manager to build and grow partnerships for Mayflower across technology, hardware, marketing, and content.
You’ll manage the full partnership lifecycle: find opportunities, assess their business potential, negotiate terms, work with internal teams to launch them, and measure results. You’ll also support existing partners and find ways to grow these relationships.
Job Responsibilities
Manage existing relationships:
Be the main contact for partners. Stay in touch, resolve issues, review results, and find opportunities to expand cooperation.
Find new partners:
Research relevant companies and find opportunities. Prioritize them based on business value, fit with our brand and goals, and the effort needed to launch.
Build business cases:
Estimate potential revenue, costs, resource needs, and return on investment. Explain the expected impact on business metrics and the assumptions behind your estimates.
Negotiate and formalize agreements:
Agree on scope, commercial terms, responsibilities, timelines, and success metrics. Work with Legal and other teams to document these agreements.
Run deep research:
Find technology and hardware partners based on product needs, comparing their capabilities, costs, and integration requirements. Ensure that we find the best fit.
Drive implementation:
Turn agreements into clear launch plans with owners, deadlines, and dependencies. Work with Product, Marketing, Analytics, and other teams to launch partnerships and keep them running.
Coordinate joint marketing if needed:
Work with partners and the Brand Marketing team on campaigns, promotions, and launches. Set clear goals and agree on how results will be measured.
Improve partnership performance:
Compare results with expectations. Recommend when to expand, adjust, renew, or end a partnership.
You will thrive if you have…
4+ years of experience
managing the full partnership lifecycle
.
Strong negotiation and communication skills. You can work through disagreements and reach clear decisions with partners and internal teams.
Ability to manage several partnerships independently, set priorities, and follow through on details.
Experience in business development, including finding new partners and managing existing relationships.
A track record of taking partnerships from initial discussions through negotiation, launch, and performance review.
Strong analytical skills: you can build a business case, assess commercial terms, and estimate the impact on business metrics.
Experience delivering projects with product, engineering, and marketing teams. You can turn an opportunity into clear requirements and coordinate the work needed to launch it.
Strong written and spoken English.
Nice to have
Practical experience in marketing, including brand marketing, communications, or user acquisition.
Experience in product management, product operations, or product integrations.
Experience working with technology companies, hardware manufacturers, or content providers.
A basic understanding of APIs and integrations, enough to discuss requirements with technical teams.
Experience with joint campaigns, affiliate partnerships, or revenue-sharing agreements.
Experience reviewing partners for policy compliance and business risks.
An existing network of contacts in relevant industries.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (40 min).
Test task.
Final interview (45 min).
Recommendations check.
Job Offer.
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