Ищем проактивного Key Account Manager, который будет сопровождать мерчантов от этапа подключения до дальнейшего развития сотрудничества, обеспечивая высокий уровень сервиса и эффективное взаимодействие с внутренними командами. • Управление полным циклом онбординга мерчантов: документация, KYC, интеграция, тестирование и Go Live.
Location: Remote
Workplace: Remote
About Your Team
At Eneba, we’re building a global gaming ecosystem, with our marketplace at its core. As we grow, we have an opportunity to make Eneba a stronger, more recognisable choice for gamers - through campaigns that earn attention, build trust and give people a reason to buy and return.
We’re looking for an experienced marketing leader to own that connection across PR, lifecycle marketing and on-site campaigns. You’ll lead specialists who know their channels, bring a clear creative direction and work with teams across the business to turn ambitious ideas into campaigns with measurable impact.
There’s a strong foundation to build on and room to shape what comes next. You’ll have ownership of the strategy while staying close to the work: developing concepts, challenging creative decisions and using customer insights to choose where to invest. We’re looking for someone who has delivered through a team and still enjoys getting into the details that make a campaign work.
Responsibilities
- Own the strategy across PR, lifecycle marketing and on-site campaigns, setting clear priorities that connect brand trust, customer engagement and revenue growth.
- Create and lead ambitious campaigns, bringing original concepts and turning them into experiences that work across channels, from first impression to purchase.
- Build the business case for your ideas, defining the audience, expected impact, budget, resources and measures of success.
- Find growth opportunities in customer behaviour, using funnel data and audience insights to improve conversion, encourage repeat purchases and bring customers back.
- Stay hands-on with the creative work, shaping briefs, sharpening messages and challenging copy and visuals to make every campaign stronger.
- Build and lead a high-performing team, challenging senior specialists to raise the bar and take their channels further, while developing junior talent into confident, independent owners of their work.
- Bring teams together around a shared campaign direction, aligning plans with Product, Performance Marketing, Influencers, Partnerships and other key teams.
- Turn company insights and product developments into compelling stories, working with PR specialists to earn relevant coverage and strengthen Eneba’s reputation.
- Build AI into how the team works, improving research, creative development and testing while maintaining a high standard for published work.
- Balance bigger creative bets with ongoing experiments, using results to decide what to scale, improve or stop.
Requirements
- A track record of turning original ideas into successful campaigns, with clear examples of concepts you developed, decisions you owned and business results you delivered - backed by data, a clear case for investment and forecasts you measured actual performance against.
- Experience building and leading marketing teams, challenging senior specialists, developing junior talent and holding people accountable for results.
- Strong creative and commercial judgement, with the ability to recognise a promising idea, make the case for investment and decide what to prioritise.
- A hands on approach to leadership, staying close enough to the work to sharpen a concept, improve a brief or investigate why a campaign underperformed.
- Experience connecting multiple marketing channels around a shared campaign, audience and business goal.
- Confidence working with customer insights and performance data, using customer journeys, segmentation and experiments to improve conversion and repeat purchases.
- A solid understanding of CRM and lifecycle marketing and how they contribute to customer engagement, retention and revenue.
- An understanding of PR and earned media, and how to work with specialists to build trust and tell stories people care about. Direct PR experience is welcome but not essential.
- Practical experience using AI in marketing workflows, with examples of how it improved research, creative development, testing or team productivity.
- Strong English communication skills, with the ability to give clear feedback, make a convincing case and align people across teams.
What it’s like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale unique products.
- Various bonus systems: performance based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
Please attach CV's in English.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Customer Success Manager to support the successful execution and ongoing management of Government & Defense (G&D) programs after the sale. This role will own tactical customer management, program coordination, onboarding, adoption, and the development of scalable post-sale resources to create a consistent experience across G&D accounts. This person will serve as a day-to-day customer partner while coordinating across internal teams to ensure programs launch successfully, customers remain supported, and repeatable processes are established as the G&D business scales.
RESPONSIBILITIES:
- Serve as the day-to-day point of contact for assigned G&D accounts, managing customers from sales handoff through onboarding, launch, adoption, and ongoing program execution.
- Own customer onboarding and program launch execution, including kickoff preparation, onboarding plans, program setup, participant enrollment, administrator training, launch timelines, and participant and account administration.
- Track program milestones, deliverables, dependencies, onboarding progress, participant activation, adoption, and overall account health, proactively following up with customers and participant groups requiring additional support.
- Build and maintain scalable G&D post-sale resources, including onboarding materials, admin and participant guides, FAQs, troubleshooting resources, customer communication templates, launch checklists, implementation plans, and training materials. Identify recurring customer needs and opportunities to improve or standardize these resources as products and processes evolve.
- Troubleshoot common customer and participant issues, coordinate escalations through resolution, and gather customer feedback to surface risks, blockers, recurring product or platform questions, and operational trends to the appropriate internal stakeholders.
- Maintain accurate account information, program trackers, documentation, customer activity, and account health reporting, while identifying opportunities to standardize repetitive workflows and create a consistent post-sale experience across G&D programs.
- Coordinate across Sales, Operations, Support, Product, and other teams supporting G&D customers to ensure clear ownership, communication, and follow-through on internal and external deliverables.
- Support account reviews and renewals by gathering relevant program information, account health data, and customer feedback, while driving successful outcomes across program launches, onboarding, activation, adoption, engagement, and customer satisfaction.
- Collaborate with clients across the Middle East, including participating in occasional early morning meetings (7:00–9:00 AM Eastern Time) to accommodate regional time zones and ensure effective communication.
- Primarily support Government & Defense clients, while also partnering with select corporate healthcare clients to address their unique needs and drive successful outcomes.
QUALIFICATIONS:
- Experience managing customer programs, onboarding, implementation, customer success, account operations, or similar post-sale responsibilities.
- Strong program management and organizational skills, with the ability to track multiple customer programs, milestones, dependencies, launches, and action items simultaneously.
- Strong written and verbal communication skills, with the ability to provide clear customer updates, training, guidance, and next steps.
- Experience developing repeatable processes, documentation, enablement materials, training materials, or other resources that improve customer experience and operational scalability.
- Ability to independently manage tactical customer relationships, onboarding, program launches, routine communications, troubleshooting, and ongoing program execution.
- Ability to coordinate effectively across cross-functional teams, manage follow-ups, and drive internal and external deliverables through completion.
- Ability to identify customer risks, adoption gaps, recurring issues, and opportunities for improvement and escalate them to the appropriate stakeholders.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $110,000 - $130,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote Poland
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Engineering team
The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering.
About the role
We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Manager Software Engineering to lead teams centered around integrations with partners, processors, and internationalization. Your mission will be to decrease the time it takes for our teams to integrate with external partners dramatically and allow us to launch cards as soon as we launch Affirm in a new country. You’ll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards.
You will lead from the front on AI while holding the bar high on quality. You’ll collaborate with other managers across the organization to create a psychologically safe team. You will work closely with stakeholders in the EU and US to build products customers want, and are scalable, reliable, and high-performing. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives.
What you’ll do
Hire the right people - We are still actively growing our teams in Spain and Poland. You will lead the way on hiring.
Build the team culture - Set a high standard and great team culture in your growing organization.
Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards.
Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work.
Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results
Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency
Mentor and lead – Guide a strong group of managers and engineers
What we look for
You have 10+ years of software engineering experience, including 5+ years managing engineering teams and 2+ years managing managers.
You have led a multi-team engineering org through a multi-year technical strategy, breaking ambiguous requirements into deliverables that shipped.
You have the technical depth to guide architecture, reliability and quality decisions across a portfolio of systems. You also let tech leads and architects make the calls.
You make investment and prioritization decisions even when people disagree or consensus is incomplete, and you change course when the evidence changes.
You explain strategy, risk and tradeoffs in terms that make sense to engineers, cross-functional partners and executives.
You have grown managers into senior leaders and built teams where diverse perspectives are included and valued on merit.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Total rewards
We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future.
In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits.
Base Pay Grade
- R
422,000 zł - 542,000 zł
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills.
In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially.
Equity Grade - 6 (awarded in US Dollars)
Affirm Holdings, Inc. Equity Grade example
Equity grade: 6
New hire equity: $64,000-$96,000
Annual Refresh: $20,000
Reward equity: $0-$300,000
Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month.
In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include:
Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge.
Comprehensive private healthcare through Lux Med's Platinum package.
A MultiSport card to support your health and well-being.
Learning and development programs to help you grow professionally.
Family healthcare support through Maven and parental leave support through Parentaly.
Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members.
Financial well-being support through Northstar, with unlimited access to Certified.
Financial Advisors and planning tools at no cost to you.
Employee Resource Groups (ERGs) that foster connection and inclusion.
Eligibility for creative tax benefits, subject to applicable law, role, and company policy.
Location - Remote Poland
The majority of our roles can be located anywhere in Poland.
**This job description is not a contractual document, and is not intended to have binding force.**
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote Spain
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Engineering team
The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering.
About the role
We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Manager Software Engineering to lead teams centered around integrations with partners, processors, and internationalization. Your mission will be to decrease the time it takes for our teams to integrate with external partners dramatically and allow us to launch cards as soon as we launch Affirm in a new country. You’ll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards.
You will lead from the front on AI while holding the bar high on quality. You’ll collaborate with other managers across the organization to create a psychologically safe team. You will work closely with stakeholders in the EU and US to build products customers want, and are scalable, reliable, and high-performing. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives.
What you’ll do
Hire the right people - We are still actively growing our teams in Spain and Poland. You will lead the way on hiring.
Build the team culture - Set a high standard and great team culture in your growing organization.
Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards.
Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work.
Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results
Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency
Mentor and lead – Guide a strong group of managers and engineers
On-Call Rotation - There would be an on-call rotation for this role as a requirement.
What we look for
You have 10+ years of software engineering experience, including 5+ years managing engineering teams and 2+ years managing managers.
You have led a multi-team engineering org through a multi-year technical strategy, breaking ambiguous requirements into deliverables that shipped.
You have the technical depth to guide architecture, reliability and quality decisions across a portfolio of systems. You also let tech leads and architects make the calls.
You make investment and prioritization decisions even when people disagree or consensus is incomplete, and you change course when the evidence changes.
You explain strategy, risk and tradeoffs in terms that make sense to engineers, cross-functional partners and executives.
You have grown managers into senior leaders and built teams where diverse perspectives are included and valued on merit.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Compensation & Benefits
Base Pay Grade
- R
Equity Grade
- Spain 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
ESP base pay range per year:
€119 000 - €155 000
Additional benefits include:
Flexible Spending Wallets for tech, food and lifestyle
Away Days - wellness days to take off work and recharge
Learning & Development programs
Parental benefits
Employee Resource & Community Groups
Location - Remote Spain
We are able to offer visa sponsorship for this role,
but do require that someone is based in Spain for the role.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
✔️ Team Leadership: Lead, mentor, and develop a high-performing team of CRM Specialists. ✔️ CRM Strategy: Execute department-wide strategies that drive engagement and long-term customer value.
Вы будете вести проекты внедрения нашей платформы у крупных заказчиков: от сбора требований и презентации решения до запуска в промышленную эксплуатацию. • Проведение обследования, сбор требований;
We are looking for a Regional Sales Manager to develop the Russian Far East market for fisheries equipment, EPC projects, spare parts, and ship repair services. • Experience in the fishing vessel industry, ship repair, or marine equipment.
Location: London
As Asana transitions from Collaborative Work Management (CWM) to Agentic Workflow Management (AWM), you will lead enterprise customers through that same transformation — helping them define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan, and driving measurable impact across their highest-value workflows. You will design and lead structured, time-bound engagements from onboarding through workflow launch, guiding teams and AI agents to execute work together seamlessly. Partnering closely with executive sponsors and frontline teams, you will navigate ambiguity, create operational clarity, and connect AI capabilities directly to meaningful business outcomes.
This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wedne
sdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're
interviewing for
this role, your recruiter will share more about the in-office requirements
What you’ll achieve
Lead structured onboarding and deployment engagements in partnership with Customer Success, Sales, Solutions, and R&D to drive adoption of Asana AI.
Align enterprise stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to deliver early impact.
Document and hand off comprehensive implementation plans, capturing prioritized workflows, mitigation strategies for known risks, and clear milestones.
Guide customers end-to-end through workflow design, discovery, process mapping, configuration, and user acceptance testing with embedded Asana AI capabilities.
Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, and business stakeholders from kickoff through training and launch.
Develop documentation and forward-looking roadmaps that define how customers scale Asana AI usage, including expansion recommendations.
Conduct recurring customer check-ins alongside account teams to assess workflow performance, adoption metrics, and identify new implementation opportunities.
Surface expansion signals to internal partners and establish repeatable delivery frameworks and best practices across the implementation team.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Proven customer-facing implementation or consulting experience leading structured onboarding or deployment engagements within a SaaS company or consulting firm.
Experience deploying enterprise AI tools, AI-powered workflows, agent orchestration, or platform implementations involving data governance.
Demonstrated ability to guide customers through AI change management, building confidence and managing user adoption friction with empathy.
Track record of managing multiple enterprise workstreams and executive stakeholders simultaneously while maintaining timeline and milestone accountability.
Strong facilitation skills with the ability to translate complex customer feedback into actionable platform configurations and long-term adoption plans.
Bias toward action with the ability to navigate ambiguous environments, make sound decisions with incomplete data, and establish operational momentum.
Clear,
structured communicator skilled at translating complex technical workflows into ac
tionable future states for executive sponsors, workflow owners, and cross-functional teams.
At Asana, we're committed to building teams that include a variety of back
grounds, perspectives, and skills, as this is critical to helping us achieve our mission
.
If you're interested in this role and don't meet every list
ed requirement, we still encourage you to apply
.
What
we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We believe that compensation should be reflective of the value you create relative to the market value of your role
. To ensure pay is fair and not i
mpacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between £93,000 - £119,000. The actual base salary will vary based on various factors, including market and individual qualific
ations objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may i
nclude addit
ional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this
role
.
We strive to provide equitable and
competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-te
rm savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As Regional Operations Manager at Sumsub, you’ll help keep regional operations running smoothly as we support businesses with identity verification, KYB, AML and other compliance and fraud prevention products.
What You Will Be Doing:
Plan and coordinate operational priorities for the EU/UK region, aligning local needs with company goals and processes.
Work across teams such as Sales, Customer Success, Legal, Finance and Product to keep customer and internal workflows moving.
Monitor operational performance, identify bottlenecks and use data to recommend practical improvements.
Help build and maintain clear processes, documentation and controls that support consistent, reliable work across the region.
Coordinate regional initiatives, projects and launches, tracking owners, timelines, risks and outcomes.
Gather feedback from regional teams, and share relevant insights .
Support regional planning, resource allocation and reporting.
Help teams prepare for changes in local requirements, business priorities or operating conditions, in partnership with the relevant team members.
About You:
3–5+ years in operations management or a similar role within a fast-paced international fintech or regtech company.
Proven track record of aligning cross-functional teams and successfully executing complex regional initiatives from inception to delivery.
Strong analytical and strategic mindset, with the confidence to evaluate proposals, design high-impact initiatives, and contribute to decision-making alongside regional heads and C-level executives.
Demonstrated ability to define clear, measurable targets (OKRs/KPIs), monitor progress, and achieve tangible results for region-specific projects.
Exceptional interpersonal and communication skills, adept at managing diverse stakeholders, resolving cross-team friction, and fostering alignment.
Bachelor’s degree in Business Administration, Management, or a related field (or equivalent practical experience).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
ОфисBoston, MA; Collaborate with clients across the Middle East, including participating in occasional early morning meetings (7:00–9:00 AM Eastern Time) to accommodate regional time zones and ensure effective communication
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location