Location: Utah
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are seeking a highly customer-obsessed, strategic, and execution-driven
Senior Product Manager
to own key product areas across Workstream's platform, with a particular focus on our hiring products and experiences.
In this role, you will define your product area's strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, defining success metrics, and driving investments that improve how hourly businesses attract, hire, and retain their workforce.
This role is ideal for someone who has deep experience in
hiring, recruiting, or talent technology
and thrives in fast-paced startup environments. You should love spending time with customers and users and be equally comfortable thinking strategically and diving into the details to get products shipped.
You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.
What You'll Do
Own product strategy, roadmap, and execution for a core Workstream product area, with a focus on hiring and recruiting experiences.
Define product vision, north star metrics, and success criteria aligned with company priorities.
Spend significant time with customers, candidates, recruiters, hiring managers, and customer-facing teams to identify patterns, pain points, and emerging market opportunities.
Leverage your experience in recruiting and hiring workflows to identify opportunities to make hiring more efficient, effective, and scalable for hourly businesses.
Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions.
Build and manage relationships with strategic external partners, including job boards, recruiting platforms, integrations, and other ecosystem partners.
Conduct market, competitive, and customer research to develop and validate product hypotheses.
Take a hypothesis-driven, experimentation-first approach to product discovery and iteration.
Write detailed product specifications, user stories, and UX requirements that enable high-quality execution.
Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability.
Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions.
Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders.
Present product strategy, roadmap progress, customer insights, and business impact across all levels of the organization.
Use AI and emerging technologies to accelerate product discovery, development, and execution.
What We're Looking For
5–7+ years of Product Management experience
, ideally in SaaS, growth, marketplace, or startup environments.
Deep experience in hiring, recruiting, talent acquisition, or recruiting technology is required.
Strong understanding of the recruiting and hiring lifecycle, including candidate acquisition, job distribution, applicant tracking, screening, interviewing, hiring workflows, and/or onboarding.
Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go-To-Market and PLG motions.
Experience utilizing AI to make yourself and your team more effective.
Strong understanding of the AI landscape and emerging AI tools and applications.
Experience working in a fast-paced, scaling startup, typically under 500 employees, or demonstrated ability to thrive in high-growth environments.
Strong customer empathy and genuine enthusiasm for talking directly with users and customers.
Excellent analytical, strategic, and hypothesis-driven problem-solving skills.
Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders.
Strong partnership skills across Engineering, Design, Sales, Customer Success, Marketing, and Operations.
Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments.
Experience writing product specs, user stories, and translating business needs into product execution.
Comfortable balancing strategic thinking with hands-on execution and operating at both the 10,000-foot and 10-foot levels.
Bonus Points
Experience building products for hourly workers, restaurants, retail, hospitality, or other frontline industries.
Experience with HR tech, payroll, scheduling, workforce management, or local business software.
Familiarity with job board ecosystems, recruiting integrations, or external platform partnerships.
Experience with AI-powered recruiting or hiring products.
Experience working with offshore or distributed engineering teams.
Experience with growth product management or marketplace products.
Experience with one or more of the following product categories: ATS, HRIS, Payroll, Scheduling, Time & Attendance, or Workforce Management.
Working at Workstream
We operate with urgency, ownership, and a growth mindset.
This is not a traditional 9-to-5 role—we value accountability, flexibility, and getting results.
If you thrive in high-growth environments and are passionate about building from scratch, we'd love to connect.
Must be willing to report to the office up to 5 days a week.
What We Offer
A mission-driven and value-based company dedicated to empower deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
Comprehensive health coverage: Medical, dental, and vision plans, with 100% employer-paid employee-only coverage available on select plans. Dependent coverage options vary by health plan.
In office amenities and stocked kitchen
401K Plan
Flexible PTO
Salary Range
In compliance with the California Pay Transparency Law, the base salary range for this role is between $150,000 to $175,000 in Lehi, Utah. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Bethesda, MD
About Ernesta:
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role:
Ernesta is looking for an experienced
part-time
Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in the our retail showroom on
Bethesda Row in Bethesda, MD.
You will be a key hire to help build an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug selection, material selection, and spatial planning. Second, you will be a customer champion – delighting customers and assisting with inquiries, concerns, and matters related to orders, delivery, and more. In each interaction, you will take pride in building strong relationships with customers and ensuring their happiness and loyalty at every touchpoint.
What You’ll Do:
Set the industry standard for customer experience and sales
Drive sales through customer followup and outreach
Deliver exceptional design and product expertise to customers
Maintain a clean, organized, and on-brand showroom that delights customers at every touchpoint
Provide customers a high quality and personalized experience through multiple channels - in person, chat, text, email, video, phone.
Advise customers on floor plan layout, material selection, and custom rug measurements
Provide a fantastic experience to our customers by responding to inquiries and resolving order-related matters such as order tracking, product inquiries, delivery logistics, and more.
Surprise and delight customers - exceed their expectations - create memorable experiences
Learn innovative technologies to help customers visualize their space i.e CAD modeling, adobe, 3D rendering, etc.
Maintain feedback loops to improve internal processes
Qualifications Include:
2+ years of experience in a consumer-facing role. 2+ years of direct consumer sales and/or account management experience is required.
Passionate about interior design and home décor. You stay up to date on home décor trends.
Delights in communicating and building trust with customers, self motivated, curious, empathetic, and great at listening
Solutions oriented with sound judgment, business sense, and high integrity. Willingness to provide creative solutions and wear many hats.
High level of proficiency working online across multiple software tools, 2D/3D tools, Zoom, Google suit, etc.
Great time management and organizational skills with high level of accountability
Ability to establish and improve processes. Excited to establish and build feedback loops within the organization and across business units.
This role is located in our Retail Showroom and will require a flexible schedule, including weekend and holiday hours.
Nice to Have:
Experience with design tools and spatial planning
BA or experience working in a creative field, interior design, art history, architecture, etc.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The anticipated starting base pay for this role is between $20 - $30 per hour. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
#LI-Onsite
Location: Remote-Texas
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Enterprise Accounts team at UiPath serves the largest companies in America, segmented by industry. In this role, you’ll own and grow a portfolio of existing Oil & Gas customers across upstream, midstream, downstream, and oilfield services. Your job is to expand UiPath’s footprint inside these accounts, taking automation from early wins in a single function to an enterprise-wide agentic automation program. You’ll work with the C-suite, Digital Transformation, IT, Finance, and Operations leaders to show how UiPath helps them run leaner, safer, and more efficiently in a volatile commodity market. You’ll be challenged and supported by the best in the industry as you build your own path to success.
WHAT YOU'LL DO AT UIPATH
- Own a named set of Oil & Gas enterprise customers. Build account plans that map white space across business units, functions, and geographies to maximize expansion revenue.
- Hit or beat quarterly and annual targets for expansion, upsell, cross-sell, and renewals.
- Grow existing deployments into new use cases, such as joint interest billing, AFE and field ticket processing, land and lease administration, hydrocarbon and revenue accounting, procure-to-pay, maintenance work orders, HSE and regulatory reporting, and supply chain and logistics.
- Position the full UiPath platform (agentic automation, document understanding, process and task mining, test automation) to move customers from tactical bots to strategic, scaled programs.
- Build ROI and value cases that speak to O&G priorities: lower lifting and operating costs, capital discipline, margin protection during price swings, workforce productivity, and compliance.
- Build executive relationships beyond the original buying center. Create champions in Operations, Finance, Supply Chain, Land, HSE, and IT.
- Work closely with Customer Success Managers to drive adoption, measure realized value, and turn success stories into new expansion opportunities.
- Work with global systems integrators and energy-focused partners to find new opportunities and deliver successful implementations.
- Track industry trends, competitors, M&A, and technology shifts in energy (ERP modernization, SAP S/4HANA migrations, energy transition initiatives) to anticipate customer needs.
- Share wins, plays, and best practices with sales, solutions engineering, marketing, and industry teams.
- Look for ways to use automation in your own daily work.
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of solution or value selling experience
- 3+ years managing Enterprise Accounts, ideally in the Energy / Oil & Gas sector
- A track record of growing revenue inside existing enterprise accounts through expansion, upsell, cross-sell, and multi-year renewals
- Consistent quota attainment year over year
- Working knowledge of Oil & Gas operations and back-office processes, and the ability to speak credibly with operations and finance leaders
- Familiarity with the energy technology landscape (e.g., SAP, Oracle, Quorum, P2/Enertia, SCADA and field data systems) is a strong plus
- Skill at explaining new, complex ideas simply, in a way that builds real demand for the solution
- Ability to navigate large, matrixed, often geographically spread organizations and build relationships at many levels, up to the C-suite
- Strong cross-functional collaboration and influence, both internally and externally
- A research- and data-driven approach to account planning, and the habit of spotting opportunities in business-led conversations
- A self-starter who is invested in the team’s success
- Bachelor’s degree highly preferred
- An automation-first mindset
- Ability to travel
- Preference in location is Houston, but open to other areas in Texas
#LI-KS6
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.
You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.
IN THIS ROLE, YOU WILL
- Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.
- Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.
- Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.
- Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.
- Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling
- Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows
- Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.
IN THIS ROLE, YOU WILL
- Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.
- Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.
- Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.
- Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.
- Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience designing, building, or securing complex applications and cloud systems
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs
- Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust
- Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.
You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.
IN THIS ROLE, YOU WILL
- Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.
- Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.
- Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.
- Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.
- Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling
- Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows
- Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.
IN THIS ROLE, YOU WILL
- Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.
- Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.
- Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.
- Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.
- Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience designing, building, or securing complex applications and cloud systems
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs
- Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust
- Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11783
Executive & Operations Virtual Assistant
Independent Contractor – CPT-11783 Executive & Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A fast-paced logistics and last-mile delivery company operating an electric cargo bike delivery program in New York City is seeking a full-time Executive & Operations VA to provide administrative and operational support directly to the CEO.
The immediate priority is scheduling and attendance support while an existing team member is on leave. As those responsibilities transition back, the VA will shift toward broader executive support, including inbox and calendar management, follow-up, vendor coordination, paperwork, reporting, and recurring administrative tasks.
The client uses AI extensively throughout the business, including Claude and AI-supported scheduling workflows. The ideal candidate must be comfortable using AI as part of their everyday work and have experience supporting a U.S.-based business.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Scheduling & Attendance Support
Monitor scheduling requests, shift swaps, time-off requests, and availability changes
Post and track open shifts based on staffing needs
Identify same-day coverage gaps and escalate urgent issues
Track call-outs, no-shows, and attendance activity
Maintain accurate scheduling and attendance records
Communicate routine scheduling updates using established procedures
Executive & Administrative Support
Monitor and organize the CEO’s inbox
Draft routine responses and flag urgent or important messages
Manage calendar requests and meeting coordination
Maintain follow-up lists and track outstanding action items
Assist with recurring paperwork, reports, and administrative tasks
Provide dependable coverage when the CEO is busy or unavailable
Vendor & Operations Support
Follow up with vendors and other business partners on outstanding items
Open and track repair or service tickets
Organize delivery manifests, recurring reports, and shared files
Collect documentation needed for recurring reporting and reconciliation
Help ensure operational tasks continue moving through completion
AI-Assisted Support
Use Claude and other approved AI tools for drafting, summarizing, organizing information, and preparing reports
Work within existing AI-supported scheduling and administrative workflows
Review AI-generated information for accuracy
Learn and adapt to new AI workflows created by the client
Help identify opportunities to make recurring administrative work more efficient
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2+ years as a remote executive or operations assistant for a U.S. company required
Strong written English for short, clear, and polite messages to delivery associates required
Fluency in Google Sheets (filters, lookups, basic formulas) and Gmail required
Comfort using AI tools such as Claude or ChatGPT in daily work required
Comfortable following written rules and escalating anything outside them required
Available for the full shift with backup power and internet required
Experience with Sling or another shift-scheduling tool preferred
Logistics, delivery, or staffing-agency experience, especially with Amazon DSPs, preferred
IDEAL CANDIDATE PROFILE
Highly reliable, organized, and responsive
Experienced supporting executives or operations for a U.S.-based business
Comfortable working in a fast-paced environment with a large hourly workforce
Strong judgment regarding what can be handled independently versus escalated
Direct and efficient communicator
Comfortable learning detailed SOPs and operational processes
Highly comfortable using AI in everyday work
Familiar with U.S. business and workplace culture
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Sling (Training Provided)
Google Workspace (Gmail, Calendar, Sheets, Drive)
Slack
Claude (Client Team Account)
ADP (Read-Only)
Papaya (E-Bike Repair Tickets)
Password Manager (Client-Provided)
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 7:00 AM–3:30 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 7:00 AM–3:30 PM ET
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English Required (Spanish a Plus)
ACCENT PREFERENCE: Level A–C (Strong Written English Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password helps people use technology safely. As a Security Engineer on the Corporate Security team, you’ll build and automate practical controls across identity, devices, internal tools, Software as a Service (SaaS), and the safe adoption of artificial intelligence (AI). Reporting to the Manager, Corporate Security, you’ll help protect the company while enabling teams to work securely and move quickly.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Bring 3+ years of combined experience in information technology or security engineering, along with a track record of building and shipping your own solutions.
• Write strong, maintainable code in Python, Bash, Go, or a similar language, and use application programming interfaces (APIs), webhooks, configuration as code, and continuous integration and continuous delivery (CI/CD) to build reliable tooling.
• Apply hands-on knowledge across areas such as identity and access—including single sign-on (SSO), Security Assertion Markup Language/OpenID Connect (SAML/OIDC), multifactor authentication (MFA), and role-based access control (RBAC)—as well as endpoint and device security.
• Build with AI as well as use it: work comfortably in an integrated development environment (IDE), understand the Model Context Protocol (MCP) and agentic tooling, and create automation or workflows that use AI thoughtfully.
• Use tools such as structured query language (SQL) and Amazon Web Services (AWS) infrastructure to support scheduled services, reporting, and security automation.
• Balance security goals with business needs, explain technical risks and trade-offs clearly, and collaborate effectively with IT, Engineering, Product, and other security teams.
• Bring curiosity, ownership, and a growth mindset to a remote-first environment, with an interest in broadening your scope over time and giving actionable feedback when using security products internally.
What you can expect:
• Build and automate controls across identity and access, endpoint and device security, internal tools, SaaS, and AI and agentic usage.
• Take well-scoped security engineering problems from design through implementation and steady-state operation.
• Create integrations, visibility, detection, and reporting that make security work more reliable and reduce manual effort.
• Help evaluate and de-risk new AI tools and workflows, including how agents access systems and use tools, then translate those decisions into practical controls.
• Contribute to initiatives involving device trust, software authorization, security automation, and other safeguards that protect the company’s systems and data.
• Partner with IT, Engineering, Product, vulnerability management, security operations, and other teams to integrate controls into broader initiatives.
• Participate in the Corporate Security on-call rotation and security incident response, supporting the operational health of the systems and controls the team owns. Additional compensation is provided for on-call, and you’ll have opportunities to grow into larger areas of ownership over time.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Brazil
Workplace: Remote
Location: Remote
Employment type: Full-time
ABOUT THE ROLE
We’re looking for a Senior Technical Recruiter who can move quickly and build strong candidate pipelines in a fast-growing, startup-style environment. You’ll lead full-cycle recruiting for technical and support roles, partnering closely with hiring managers to understand their needs, prioritize searches, and deliver a positive candidate experience.
You’ll use Ashby as our main ATS and LinkedIn as a key sourcing channel. The ideal candidate is resourceful, organized, comfortable with changing priorities, and able to balance speed with thoughtful, high-quality hiring.
WHAT YOU’LL DO
- Manage full-cycle recruiting, from intake and sourcing through interviews, offers, and closing.
- Recruit for technical roles, including software engineering and other technology positions, as well as business and operational support roles.
- Partner with hiring managers to clarify role requirements, success criteria, interview stages, and hiring priorities.
- Use Ashby to manage job postings, candidate pipelines, interview scheduling, feedback, and recruiting data.
- Source and engage qualified candidates through LinkedIn and other relevant channels.
- Build talent pipelines for current and future hiring needs.
- Keep candidates informed and provide a professional, responsive experience throughout the process.
- Coordinate interviews and help ensure interviewers provide timely, consistent feedback.
- Track recruiting progress, identify blockers, and communicate updates clearly to stakeholders.
- Adapt quickly as role requirements and business priorities change.
- Recommend ways to improve recruiting workflows, sourcing strategies, and candidate experience.
WHAT WE’RE LOOKING FOR
- Significant experience managing full-cycle recruitment, including technical hiring.
- Experience recruiting for support or business operations roles.
- Hands-on experience with Ashby or another applicant tracking system; willingness to work in Ashby as the primary ATS.
- Strong LinkedIn sourcing skills and experience engaging passive candidates.
- Ability to assess technical backgrounds and communicate role requirements clearly, even when hiring for specialized positions.
- Strong organization and follow-through across multiple searches.
- Ability to prioritize effectively and move quickly in a fast-paced environment.
- Comfort working in a startup or other environment where processes and priorities may evolve.
- Clear communication skills and a collaborative approach with candidates and hiring teams.
- Sound judgment, adaptability, and a focus on delivering a high-quality candidate experience.
- Works independently, takes initiative, and manages recruiting priorities with minimal supervision.
- Uses AI tools responsibly to improve sourcing, research, candidate communication, and recruiting workflows while applying sound judgment and protecting candidate information.
SUCCESS IN THE FIRST 90 DAYS
- Learn the company’s roles, hiring priorities, interview processes, and expectations.
- Become proficient in the Ashby recruiting workflow.
- Build effective working relationships with hiring managers and key interviewers.
- Take ownership of assigned technical and support searches.
- Establish clear communication and pipeline tracking so stakeholders understand progress, feedback needs, and potential blockers.
- Begin building talent pipelines for recurring or hard-to-fill roles.
JOIN US AND ENJOY THESE PERKS!
- Competitive Salary: Earn a USD salary that matches your skills and experience.
- Paid Time Off: Generous PTO to support your work-life balance and recharge.
- Health Insurance Subsidy: Financial assistance to support your healthcare coverage.
- Annual Salary Reviews: Structured annual evaluations to recognize and reward performance.
- Paid Training & Certifications: Continuous support for professional growth and upskilling.
Ready to put your puzzle-solving skills to the test? Join our team today!
LinkedIn: Puzzle
Instagram: @puzzle.tech http://puzzle.tech_
Location: Uruguay
About Testlio
Hi there! We're Testlio, a global software testing company that has been helping businesses improve their digital products since 2012.
We work with companies around the world to test websites, mobile apps, and online payment systems. Our freelance community helps us identify issues and make sure these products work as expected for real customers.
Learn more about us at
www.testlio.com
.
We're looking for people in
Paraguay and Uruguay
to help test online payments for an international payments technology company.
Requirements
Location:
Currently living in Paraguay or Uruguay.
Paraguay:
Visa, Mastercard, American Express, Infonet, USDC, USDT. (You have access to at least one of them)
Uruguay:
Visa, Mastercard, American Express, Diners Club, OCA, Lider, Creditel, Mercado Pago Wallet/Connect, USDC, USDT.(You have access to at least one of them)
Comfortable following written instructions and sharing feedback in English.
Frequency:
Expected weekly opportunities, with occasional additional requests.
Work type:
Remote, freelance, and flexible.
You don't need access to every payment method. Having one is enough to apply!
What You'll Do
Follow simple, step-by-step instructions from our testing team.
Complete small, authorized test transactions using eligible payment methods.
Check whether payments are successful or if any errors appear.
Share your results and report issues, including screenshots when needed.
Why do we need local testers?
Payment methods work differently from country to country. A transaction that works in one country might fail in another.
That's why we need people who live locally and have access to the payment methods customers actually use.
Your role is to help us check whether payments work correctly and report any issues you find.
No previous software testing experience is required.
Privacy & Security
We take the protection of personal and financial information seriously.
You'll only be asked to complete authorized testing activities. Never share passwords, full card numbers, or sensitive account information in your reports.
Interested in joining us?
Apply through our
official Testlio Work Opportunities page
. If your profile matches the project requirements, our team will reach out with the next steps.
All official email communications will come from a
@testlio.com
email address, so please keep an eye on your inbox!
#LI-REMOTE
Location: United States
Workplace: Remote
Location: Remote - USA
Employment Type: Full-time
Role Summary
The Onboarding Coach owns the customer relationship from the first call onward — guiding new customers through setup, confirming the platform is configured against the goals set in their initial demo, and staying engaged as their long-term point of contact to keep usage consistent. This is not a hand-off role: the Coach stays with the customer well past onboarding, which makes clear communication, disciplined process, and QA rigor the core of the job.
Why This Role Exists
Without enough coaching capacity, onboarding milestones fall behind schedule, time-to-value and time-to-live slip, and customer communication becomes inconsistent. This role exists to keep those milestones on track and keep customers clearly and consistently communicated with- from first call through ongoing usage.
Key Responsibilities
- Onboarding Facilitation & QA
- Lead live quickstart/onboarding calls with new customers
- Walk customers through platform setup, confirming it's aligned to the goals stated in their initial demo
- QA all setup items completed by the Setup Team via Asana- confirm nothing is skipped before considering a customer fully set up
- Direct customers to the right resources in Docebo (LMS) for self-serve learning
- Track and report on time-to-value and time-to-live milestones
- Ongoing Customer Success & Usage Coaching
- Own a portfolio of roughly 100–150 live customer accounts post-onboarding
- Monitor usage and adoption trends; proactively re-engage customers whose usage drops
- Maintain a consistent, clear communication cadence with customers
- Stay the customer's primary point of contact from the quickstart call through the full lifecycle- not a handoff after onboarding
- Process & Systems
- Track onboarding milestone completion in Asana
- Use Docebo to direct and confirm customer training progress
- Escalate setup gaps or blockers to the Setup Team or Account Management as needed
Qualifications
- Experience in customer success, onboarding, or client-facing coaching/training roles
- Comfortable learning and navigating new software platforms quickly
- Strong written and verbal communication skills
- Able to manage a high-volume portfolio (100–150 accounts) with consistency and organization
- Preferred: experience in the collision repair industry
Core Competencies
- Customer Communication — clear, consistent, sets and manages expectations
- Process Adherence — follows the prescribed onboarding process without skipping steps
- Ownership- treats QA and follow-through as their responsibility, not the Setup Team's
- Platform / Tech Comfort- learns new software quickly and coaches others through it
- Organization- manages 100–150 accounts without things falling through the cracks
Tools & Systems Used
- BodyShop Booster platform (the CRM itself)
- Asana- onboarding milestone tracking and setup QA
- Docebo- directing customers to training/LMS content
- Zoom/calls- live onboarding and check-in calls
- Google Workspace
What Success Looks Like (First 90 Days)
- Fully learns the BodyShop Booster platform and internal coaching process
- Follows the prescribed onboarding process consistently, without skipping steps
- Accurately QAs and tracks setup completion for assigned accounts in Asana
- Builds early trust with customers through clear, reliable communication
Location: Paraguay
About Testlio
Hi there! We're Testlio, a global software testing company that has been helping businesses improve their digital products since 2012.
We work with companies around the world to test websites, mobile apps, and online payment systems. Our freelance community helps us identify issues and make sure these products work as expected for real customers.
Learn more about us at
www.testlio.com
.
We're looking for people in
Paraguay and Uruguay
to help test online payments for an international payments technology company.
Requirements
Location:
Currently living in Paraguay or Uruguay.
Payment methods:
Access to at least one of the following:
Paraguay:
Visa, Mastercard, American Express, Infonet, USDC, USDT.
Uruguay:
Visa, Mastercard, American Express, Diners Club, OCA, Lider, Creditel, Mercado Pago Wallet/Connect, USDC, USDT.
Comfortable following written instructions and sharing feedback in English.
Frequency:
Expected weekly opportunities, with occasional additional requests.
Work type:
Remote, freelance, and flexible.
You don't need access to every payment method. Having one is enough to apply!
What You'll Do
Follow simple, step-by-step instructions from our testing team.
Complete small, authorized test transactions using eligible payment methods.
Check whether payments are successful or if any errors appear.
Share your results and report issues, including screenshots when needed.
Why do we need local testers?
Payment methods work differently from country to country. A transaction that works in one country might fail in another.
That's why we need people who live locally and have access to the payment methods customers actually use.
Your role is to help us check whether payments work correctly and report any issues you find.
No previous software testing experience is required.
Privacy & Security
We take the protection of personal and financial information seriously.
You'll only be asked to complete authorized testing activities. Never share passwords, full card numbers, or sensitive account information in your reports.
Interested in joining us?
Apply through our
official Testlio Work Opportunities page
. If your profile matches the project requirements, our team will reach out with the next steps.
All official email communications will come from a
@testlio.com
email address, so please keep an eye on your inbox!
#LI-REMOTE
Location: White Plains, New York
Product Onboarding Specialist
At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that empowers and motivates employees beyond standard corporate rhetoric. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.
Position Overview
The Add-On Product Onboarding Facilitator Configures add on products, features, modules. You will act as the primary point of contact during the post-upsell phase, ensuring a seamless transition from sales to configuring products to revenue. This role requires a blend of technical aptitude, project management skills, and exceptional client relationship management.
Primary Job Duties
Client Onboarding:
Conduct end-to-end boarding processes for clients adopting new add-on products and advanced features.
Technical Guidance:
Assist cross functional teams with initial configurations, settings, required for the add-on product.
Project Management:
Manage onboarding timelines, track milestones, and proactively mitigate delays to ensure swift time-to-value.
Cross-Functional Collaboration:
Partner closely with Account Management, Sales, and Technical Support teams to ensure alignment on customer requirements and smoothly hand off fully onboarded accounts.
Resource Creation:
Develop and maintain user guides, FAQs, and onboarding documentation to empower self-service learning.
Minimum Qualifications
Experience:
2+ years of experience in Customer Success, Technical Onboarding, Implementation, or Account Management (SaaS or technology sector preferred).
Communication:
Exceptional verbal and written communication skills with the ability to explain complex technical concepts to non-technical users.
Problem Solving:
Strong analytical mindset with a proven ability to troubleshoot configuration issues and handle customer objections.
Organization:
Excellent project management skills with the ability to manage multiple client implementations simultaneously.
Tools:
Proficiency with CRM systems (e.g., Salesforce), customer success software, and project management tools.
Ability to commute to and work onsite
at our White Plains, NY office 4–5 days per week
Compensation & Benefits
$50,000 – $60,000 annual total compensation (commensurate with experience)
Competitive Medical Health Plans, Low, Mid, High.
Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible)
Employer Paid Dental & Vision for Employee
Employer Paid Life Insurance for Employee
Employer Paid Long-term Disability
for Employee
Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical)
+ Voluntary Supplemental Insurance Coverage Options
15 days PTO &
7 Sick Days Annually
10 Fixed Paid Holidays Off Annually
401(k) Matching up to 3%
About
Us
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
View our CCPA disclosure notice here
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re hiring a Design Systems Engineer to be one of the few engineers building the components that every Ramp product team uses — the person who makes our design system real in code. You’ll work in close partnership with our design systems lead and designers: they decide what the rules are, and you decide how to enforce them. Sometimes that’s a component that won’t allow a bad pattern. Sometimes it’s a codebase move that makes the right path the easy one. Sometimes it’s automation that catches drift before it spreads.
With AI agents now writing much of the UI, this role is also at the frontier of a changing craft. You’ll help decide what the system has to guarantee when humans and agents are both building on top of it — because agents don’t settle for the happy path, and the system needs to hold up either way.
Having worked as a designer (or deeply alongside one), you understand the design-eng collaboration challenges firsthand. You’re driven to improve it because you’ve lived with the pain points. You excel in UI and accessible design, prefer working directly in-browser, and get excited about emerging CSS properties.
This is an IC role on a small team, which means you’ll have real say in architecture, API design, and the tradeoffs that shape how Ramp builds — foundational, detail-obsessed frontend work with an outsized impact on every screen we ship.
What You’ll Do
- Build and evolve the components and APIs that every product team at Ramp depends on
- Make the enforcement call: when to encode a rule in the component itself, when to leave it to guidance, and when to invest in automation that catches drift
- Partner with our design systems lead and designers to turn UX patterns and principles into working, consistent components
- Shape the system so it holds up when both engineers and AI agents are building on it
- Contribute to internal tooling and infrastructure that keeps velocity high without sacrificing quality
- Champion the user experience and accessibility of our products, and keep the quality bar high
- Help designers and engineers across Ramp ship faster with elegant, consistent component APIs and a focus on developer experience
- Advocate for users by continuously iterating on our core products and experiences
- Participate in day-to-day team rituals like design crit, story creation, and weekly stand-ups
- Help us hire and grow the team to bring more craft and more perspectives to the work
What You Need
- Tech/startup or digital product agency experience, or equivalent
- A strong frontend engineer who could pass any engineering loop at Ramp — real hands-on skill, not just prompting AI to write code
- Experience building design system components and APIs, not only consuming them
- Excellent front-end development skills in semantic HTML, CSS (up to date on latest features) and JavaScript (and frameworks, pref. React)
- Ability to drive implementation end to end, with sound UX and system design sense
- Strong understanding of Product Design software (pref. Figma) and visual/interaction design principles
- Strong organizational skills and a love for documentation
- Excellent communication and collaboration skills, with a willingness to push back with reasons — e.g., when encoding a rule in a component would slow everyone down
- Care for the details: motion, states, accessibility, and the small decisions that make a system feel coherent
Nice to Haves
- Design systems experience from before AI tooling took off
- Ability to articulate complex concepts to technical and non-technical peers
- Solid understanding of accessibility development practices
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - USA
At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring a Engineering Lead to build the systems that help our clinical teams deliver services in the field and in members’ homes. You will own technical direction and delivery for scheduling, dispatch, field and mobile workflows, and the software that connects equipment and home technology to the operation.
A likely first assignment is an “Air Traffic Control” system for field operations. A supervisor needs to understand what is happening and act when the plan breaks: a flat tire, a delayed visit, a missing piece of equipment, or a member whose availability changes. You will work with the people doing the job to decide what they need to see, what the system can help resolve, and when a human should intervene.
This is a hands-on role that spans product and engineering. You will understand the business problem, shape the solution, build useful increments, and see whether they work. You may start without direct reports and can expect to coach and eventually manage one or two engineers. You should enjoy building personally and helping others become more capable.
We value a tinkering instinct: try the unfamiliar tool, inspect the data, trace the failure, put a small improvement in front of a user, and learn from what happens. Hardware or connected-device experience can be a strong signal of that mindset, but it is not required. The central work is building dependable software for an operation that changes throughout the day.
As an Engineering Lead, Clinical Operations, you will:
Work directly with supervisors, clinical field staff, and operations leaders to understand schedules, travel, capacity, handoffs, and the exceptions that disrupt a day’s work.
Build field visibility and intervention tools that give supervisors useful context, distinguish current facts from missing information, and help them respond to changing conditions.
Develop scheduling and dispatch capabilities that match people and visits to practical constraints, with clear ways for operating staff to review and adjust the plan.
Build and debug APIs, mobile workflows, integrations, and data flows supporting field teams, connected equipment, and home technology.
Prototype quickly and ship focused increments. Make deliberate choices about what to build, integrate, or buy, and avoid committing to a large system before the operation has tested the approach.
Use AI actively for development, investigation, prototypes, analysis, and useful workflow capabilities. Check the behavior and make failures understandable and recoverable.
Coach engineers and take on a small number of direct reports as the team develops. Maintain clear ownership, sound engineering practices, and credible delivery commitments.
Partner with Product, Special Project Leads, IT, Counterpart, and the Engagement lead at the interfaces their work shares with field operations.
Success in this role looks like:
First 90 days: You understand how the field operation works, have shipped an improvement used by supervisors or field staff, and can show what it changed. You have a focused technical plan grounded in real constraints and exceptions.
First six months: Several useful increments are in place. Supervisors can understand and respond to disruptions more effectively, scheduling and field workflows are improving, and technical ownership is clear.
You should get in touch if:
You are a strong production software engineer who has owned meaningful work end-to-end and still builds regularly.
You can move across backend services, APIs, data flows, user interfaces, and operational workflows to solve a real problem.
You have strong product instincts, learn unfamiliar domains directly, and enjoy working with the people using what you build.
You have an iterative, curious approach to technology. You can describe an unfamiliar system you explored, a practical prototype you tried, or a failure you traced across boundaries.
You use AI in your own engineering work and have practical experience building or integrating AI-backed capabilities, with clear verification and evaluation.
You can coach engineers and are interested in responsibility for a small team as it develops. Formal management experience can help, but a strong record of Engineering Leadership and coaching also matters.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$223,100
—
$290,000 USD
Location: Remote - USA
At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring an Engineering Lead to own the technology behind Clover’s acquisition journey, from the public website and lead generation through telesales, broker workflows, and enrollment. You will understand how the operation works, shape the product and technical approach, lead a small team, and help build the systems yourself.
This role focuses on autonomy and engineering-led delivery: take an important business goal, understand the people and data involved, choose a practical approach, ship useful increments, and own the result. You will also manage approximately two to three engineers, give them clear scope, and develop their judgment. Expect roughly 60% hands-on technical work and 40% management, planning, and work with business partners.
Your charter includes our content management systems, telesales technology, member app, and public surface area including our enrollment forms and customer data and public analytics platforms. You will work through the whole chain, from a data source or API to what an agent or prospective member actually experiences.
As an Engineering Lead, Growth, you will:
Own technical direction and delivery for acquisition systems, including the public website and assets, telesales, broker workflows, and enrollment experiences.
Work directly with sales, growth, marketing, and operating partners to understand the business problem, choose useful increments, and agree how their value will be measured.
Connect analytics, leads, customer data, CRM, and operating workflows. Make data flows, ownership, and failure behavior understandable and dependable.
Build and improve software personally. Use AI in development, investigation, analysis, prototypes, and useful product capabilities, and evaluate the result against actual behavior.
Lead and coach a small engineering team. Make scope and staffing decisions, give direct feedback, and stand behind credible delivery commitments.
Make pragmatic choices about architecture, vendors, and existing capabilities. Keep a focused solution moving while preserving engineering quality and control of important integration points.
Partner with IT on the operation and support of sales tools, and with Product and our special projects teams on discovery, dependencies, and business change.
Observe how prospective members, brokers, and sales staff use the systems. Use that evidence to improve the experience and the operation.
Success in this role looks like:
First 90 days: You understand the acquisition journey and existing systems, have a clear first delivery plan, and have shipped an increment that improves our users’ experience. Your engineers have clear ownership, and business partners understand the next commitments.
First six months: The team has landed a new telesales stack, and other agreed acquisition priorities, including the ongoing growth demands of a five star Medicare Advantage plan. Data and tools are improving the actual sales workflow, and the result is visible in agreed operational and acquisition measures.
You should get in touch if:
You are a strong production software engineer who has led work end-to-end and can reason across application, integration, data, and user-experience boundaries, especially in public-facing contexts.
You have managed and developed engineers while remaining directly involved in building. You enjoy the scope of an enduring small team.
You have strong product instincts and can translate a commercial or operating goal into a useful technical plan with measurable results.
You have built systems involving customer data, CRM, sales or acquisition workflows, public web and content management experiences, or similarly interconnected operations.
You use AI deeply in your own engineering work and have practical experience building or integrating AI-backed capabilities. You can explain how you check the result.
You work well with business partners, make tradeoffs clear, and can move work forward when the initial request is ambiguous.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$223,100
—
$290,000 USD
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Engineer for our EMEA team.
About the job
This position is needed to deliver the technical win and product fit to our customers across Central Europe. A Twilio Presales Engineer is an experienced engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Presales Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the business value of the Twilio platform, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs.
The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
Responsibilities
In this role, you’ll:
Work alongside Twilio Strategic and New business Account Executives, other Twilio Presales Engineers, Professional Services and Twilio Partners as needed through the sales process, to strategise and plan for deal success.
Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.
Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products
Support Key strategic Pilot and Proof-of-Concept implementations in our largest, most strategic Enterprise accounts across the EMEA region
Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity
Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
Contribute to the wider Twilio Presales Engineer community by sharing knowledge, building demo assets and reusable presentations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Previous software development experience or working knowledge in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Experience building with REST APIs
Experience with sales methodologies
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
Desired:
Proficiency in a Central European language (such as German, Dutch, or Polish) is a strong plus
Previous experience in Telecom, SIP, Contact Center, or Security is a plus
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Experience working with customers in Central Europe
Location
This role will be remote and based in the UK, Ireland or Spain
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
География найма не уточнена
УдалённоRemote-Texas
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоRemote (United States | Canada)
УдалённоseniorBrazil; Keep candidates informed and provide a professional, responsive experience throughout the process
УдалённоUnited States
White Plains, New York
УдалённоseniorRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоleadRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоleadRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity