Location: New York, New York, United States
About the Role
iCapital is seeking a Technology Program Manager to partner closely with Engineering and Technology leadership teams to deliver complex, high-impact initiatives across the firm’s most critical technology priorities. This role sits at the intersection of strategy and execution, bringing best-in-class program management practices to large-scale, cross-functional initiatives. The team operates in an internal consulting capacity, driving clarity, alignment, and disciplined execution across multi-team programs. This individual will engage across a diverse portfolio including greenfield software development, enterprise vendor implementations, cloud and infrastructure initiatives, data and analytics and machine learning efforts, and broader technology innovation programs.
As iCapital continues to scale, the company is increasingly leveraging AI-enabled tools and automation to enhance engineering productivity and program transparency. This role requires comfort operating in an AI-augmented environment, identifying opportunities to use emerging technologies to improve planning, reporting, decision-making, and cross-team coordination. This is a leadership and execution role focused on orchestration, visibility, and delivery excellence; it does not involve hands-on coding or testing.
Responsibilities
Lead end-to-end delivery of complex, cross-functional technology programs spanning multiple engineering teams.
Partner with the Engineering teams to define scope, roadmap, milestones, and measurable outcomes.
Establish clear governance, reporting, and risk management practices to ensure transparency and accountability.
Communicate program status, risks, dependencies, and mitigation strategies to senior stakeholders.
Collaborate with Technology leadership to shape forward-looking strategy and execution frameworks.
Drive continuous improvement initiatives to enhance delivery effectiveness across the broader Technology teams.
Bring structure and clarity to ambiguous or evolving initiatives.
Qualifications
5-10 years of relevant experience
Bachelor’s degree in engineering, computer science, business administration, or related field preferred
Experience in at least two of the following: technical program management, financial services industry, or technology or financial services consulting
Strong understanding of software development lifecycle (SDLC) methodologies
Familiar with relational database concepts and data modeling
Exposure to cloud technologies (i.e. AWS)
Experience with project management tools such as JIRA, Monday.com, or similar platforms
Able to influence stakeholders and build consensus across diverse viewpoints
Strategic thinker who can connect big-picture objectives to detailed execution plans
Comfortable navigating complexity and ambiguity
Exceptional verbal and written communication skills and organizational skills with attention to detail
Strong interpersonal skills with a collaborative, team-oriented mindset
Able to operate effectively both independently and within cross-functional teams
PMP certification is a plus
Benefits
The base salary range for this role is $100,000 to $120,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking for a Software Developer in Test to join the Quality Assurance team. The ideal candidate brings practical knowledge of agile development methodologies and engineering best practices. As a Software Developer in Test (SDET), this role will work closely with the Development and Testing team. This individual will serve as a hands-on test engineer capable of understanding, enhancing, and implementing existing automation test frameworks. This role will also collaborate closely with other engineers and product managers to support feature‑based testing.
Responsibilities
Build and implement robust automated test suites for API and backend services.
Develop and maintain automated tests using Behave (BDD) and Python, ensuring coverage of new features and system enhancements.
Integrate automated test suites into existing GitLab CI/CD pipelines and deployment workflows.
Maintain and improve automation frameworks to accommodate evolving system architecture, including blockchain‑based components.
Collaborate with developers, product managers, and DevOps engineers to ensure testability and quality across distributed systems.
Create and manage defect workflows integrated with tools such as JIRA, ensuring clear communication and traceability.
Define, track, and publish meaningful QA metrics to support automated test development, execution, and overall quality reporting.
Build and maintain performance and load testing suites for critical backend services and smart‑contract interactions.
Perform all types of testing as needed like functional, API, automation, performance, and integration testing.
Contribute to continuous improvement of QA processes, tooling, and best practices within an agile environment.
Qualifications
8+ years of experience with QA engineering delivery experience with a strong focus on backend and API testing
4+ years of delivery within Agile SDLC teams ideally with CICD
Hands-on Python programming experience, including strong knowledge of Behave (BDD), test-driven development (TDD), and QA design patterns.
Strong experience testing REST APIs, backend microservices, and distributed systems
Experience working with blockchain technologies (i.e. smart contracts, distributed ledgers, and blockchain node interaction) is preferred
Solid understanding of CI/CD tooling and pipelines, especially GitLab CI/CD
Proven knowledge of testing tools such as Behave, PyTest, Postman or REST Tools, JMeter or similar performance tools
Proficient in CI/CD technologies like Gitlab, Git, Jenkins, and Docker
Working knowledge of Python
AI Integration experience is preferred
Exposure to banking or finance environments is preferred
Benefits
The base salary range for this role is $110,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: LATAM; Mexico (Remote); Remote Roles - LATAM
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Brazil; LATAM; Remote Roles - LATAM; São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Canada
Workplace: Remote
About the Team
The Cloud Infrastructure Engineering team builds and manages the foundational blocks of ClickHouse Cloud data plane end-to-end. This includes compute, networking, security, and a multi-cloud, multi-region architecture that provides a reliable and scalable managed ClickHouse experience for ClickHouse Cloud customers. Our team is looking for highly skilled and experienced cloud infrastructure software engineers to join our team, who will be responsible for designing, deploying, and maintaining our infrastructure.
What will you do?
- Architect and build a robust, scalable, and highly available distributed infrastructure.
- Build a cutting-edge cloud-native platform on top of the public cloud, and automate our cloud resource management.
- Work closely with our ClickHouse core database development team, and security team and partner with them to produce the SaaS offering.
- Work on routing and traffic components to improve the reliability and scalability of our cloud service.
- Systematically improve availability by applying industry and distributed systems best practices.
- Design and build security components & tooling: firewall, PKI and certificate infra, zero trust network, etc.
- Improve performance and cost efficiency of our infrastructure.
About you:
- 5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems.
- Software development experience in Go, C/C++, Java, or another OOP language.
- Experience with cloud technologies such as AWS, Azure, or GCP, including infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
- Experience developing cloud infrastructure services, preferably with Kubernetes.
- Experience developing cloud native edge or service mesh services, preferably with envoy and Istio.
- Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
- Understanding of network topologies, protocols, and security principles, such as VPNs, firewalls, and load balancers.
- Knowledge of cloud security best practices, including encryption, access controls, and compliance standards like SOC2 and GDPR.
- You have excellent communication skills and the ability to work well within a global team.
- You are a strong problem-solver and have solid production debugging skills.
- You are passionate about efficiency, availability, scalability and data governance.
- You thrive in a fast-paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: The Netherlands; Denmark; Portugal; France; United Kingdom; Spain; Germany; Italy; Sweden
Workplace: Remote
About the Team
The Cloud Infrastructure Engineering team builds and manages the foundational blocks of ClickHouse Cloud data plane end-to-end. This includes compute, networking, security, and a multi-cloud, multi-region architecture that provides a reliable and scalable managed ClickHouse experience for ClickHouse Cloud customers. Our team is looking for highly skilled and experienced cloud infrastructure software engineers to join our team, who will be responsible for designing, deploying, and maintaining our infrastructure.
What will you do?
- Architect and build a robust, scalable, and highly available distributed infrastructure.
- Build a cutting-edge cloud-native platform on top of the public cloud, and automate our cloud resource management.
- Work closely with our ClickHouse core database development team, and security team and partner with them to produce the SaaS offering.
- Work on routing and traffic components to improve the reliability and scalability of our cloud service.
- Systematically improve availability by applying industry and distributed systems best practices.
- Design and build security components & tooling: firewall, PKI and certificate infra, zero trust network, etc.
- Improve performance and cost efficiency of our infrastructure.
About you:
- 5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems.
- Software development experience in Go, C/C++, Java, or another OOP language.
- Experience with cloud technologies such as AWS, Azure, or GCP, including infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
- Experience developing cloud infrastructure services, preferably with Kubernetes.
- Experience developing cloud native edge or service mesh services, preferably with envoy and Istio.
- Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
- Understanding of network topologies, protocols, and security principles, such as VPNs, firewalls, and load balancers.
- Knowledge of cloud security best practices, including encryption, access controls, and compliance standards like SOC2 and GDPR.
- You have excellent communication skills and the ability to work well within a global team.
- You are a strong problem-solver and have solid production debugging skills.
- You are passionate about efficiency, availability, scalability and data governance.
- You thrive in a fast-paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Singapore; Australia
Workplace: Remote
About the Team
The Cloud Infrastructure Engineering team builds and manages the foundational blocks of ClickHouse Cloud data plane end-to-end. This includes compute, networking, security, and a multi-cloud, multi-region architecture that provides a reliable and scalable managed ClickHouse experience for ClickHouse Cloud customers. Our team is looking for highly skilled and experienced cloud infrastructure software engineers to join our team, who will be responsible for designing, deploying, and maintaining our infrastructure.
What will you do?
- Architect and build a robust, scalable, and highly available distributed infrastructure.
- Build a cutting-edge cloud-native platform on top of the public cloud, and automate our cloud resource management.
- Work closely with our ClickHouse core database development team, and security team and partner with them to produce the SaaS offering.
- Work on routing and traffic components to improve the reliability and scalability of our cloud service.
- Systematically improve availability by applying industry and distributed systems best practices.
- Design and build security components & tooling: firewall, PKI and certificate infra, zero trust network, etc.
- Improve performance and cost efficiency of our infrastructure.
About you:
- 5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems.
- Software development experience in Go, C/C++, Java, or another OOP language.
- Experience with cloud technologies such as AWS, Azure, or GCP, including infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
- Experience developing cloud infrastructure services, preferably with Kubernetes.
- Experience developing cloud native edge or service mesh services, preferably with envoy and Istio.
- Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
- Understanding of network topologies, protocols, and security principles, such as VPNs, firewalls, and load balancers.
- Knowledge of cloud security best practices, including encryption, access controls, and compliance standards like SOC2 and GDPR.
- You have excellent communication skills and the ability to work well within a global team.
- You are a strong problem-solver and have solid production debugging skills.
- You are passionate about efficiency, availability, scalability and data governance.
- You thrive in a fast-paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: NAMER and LatAm; United States
About the Team
The Cloud Infrastructure Engineering team builds and manages the foundational blocks of ClickHouse Cloud data plane end-to-end. This includes compute, networking, security, and a multi-cloud, multi-region architecture that provides a reliable and scalable managed ClickHouse experience for ClickHouse Cloud customers. Our team is looking for highly skilled and experienced cloud infrastructure software engineers to join our team, who will be responsible for designing, deploying, and maintaining our infrastructure.
What will you do?
- Architect and build a robust, scalable, and highly available distributed infrastructure.
- Build a cutting-edge cloud-native platform on top of the public cloud, and automate our cloud resource management.
- Work closely with our ClickHouse core database development team, and security team and partner with them to produce the SaaS offering.
- Work on routing and traffic components to improve the reliability and scalability of our cloud service.
- Systematically improve availability by applying industry and distributed systems best practices.
- Design and build security components & tooling: firewall, PKI and certificate infra, zero trust network, etc.
- Improve performance and cost efficiency of our infrastructure.
About you:
- 5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems.
- Software development experience in Go, C/C++, Java, or another OOP language.
- Experience with cloud technologies such as AWS, Azure, or GCP, including infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
- Experience developing cloud infrastructure services, preferably with Kubernetes.
- Experience developing cloud native edge or service mesh services, preferably with envoy and Istio.
- Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
- Understanding of network topologies, protocols, and security principles, such as VPNs, firewalls, and load balancers.
- Knowledge of cloud security best practices, including encryption, access controls, and compliance standards like SOC2 and GDPR.
- You have excellent communication skills and the ability to work well within a global team.
- You are a strong problem-solver and have solid production debugging skills.
- You are passionate about efficiency, availability, scalability and data governance.
- You thrive in a fast-paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Middle East; Dubai; United Arab Emirates; Saudi Arabia; Riyadh
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
Note: between 20 - 40% travel anticipated
In this role, you will:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
We are open to candidates currently based in the Middle East or who are open to travelling or relocating.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Australia; Kalgoorlie - Boulder, Australia; Esperance, Australia; Coolgardie, Australia
Description
Join Intellect and help shape the future of workplace mental health in Australia
Intellect is a modern mental health company on a mission to make high quality mental healthcare more accessible, effective, and measurable.
We partner with organisations to deliver evidence based mental health support, and we are helping redefine workplace mental health in Australia through strong clinical governance, psychosocial risk capability, and outcomes focused care.
We are now hiring a
CISP - Required,
(
AHPRA - preferred but not mandatory) registered Clinical Psychologist
for a
full time, freelance remote role
based in
Kalgoorlie-Boulde
r .
This is a unique opportunity for a psychologist who wants more than a traditional therapy role. You will combine direct clinical care with workplace assessments, psychosocial risk work, stakeholder partnership, crisis response support, and research collaboration.
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
Why join Intellect
Full time, remote, freelance role based in Kalgoorlie-Boulder
Varied scope across therapy, assessments, workplace mental health, and crisis support
Clinical supervision provided
Admin support provided
No need to build your own referral pipeline
Be part of the broader Clinical team, in a role with both direct client impact and systems level influence
Join a clinically led team focused on quality, governance, and measurable outcomes
About The Role
This role is ideal for a clinician who:
enjoys variety in their work
wants to apply their skills beyond a therapy room only
is confident engaging both clients and non clinical stakeholders
is motivated by evidence based practice and systems level impact
Team and support
You will be part of Intellect's broader Clinical team, working in a collaborative environment with clinical, operational, and cross functional partners.
This role is designed to support high quality clinical work, with supervision, CPD support, and admin support in place, so psychologists can focus on care quality and impact.
You will play an important role in delivering high quality care, supporting workplace mental health initiatives, and helping build Intellect's clinical and research presence in Australia.
Key Responsibilities
Clinical Care and Psychological Assessments
Provide evidence based psychological therapy, both in person and virtually, in line with AHPRA requirements and Intellect clinical governance standards
Maintain a hands on clinical caseload with a focus on high quality, outcomes oriented care
Conduct psychological and workplace related assessments, including return to work assessments and other psychosocial or functional assessments
Provide case management and care coordination where required, including risk monitoring and escalation
Workplace Mental Health and Psychosocial Risk
Contribute to psychosocial risk assessments and workplace mental health initiatives across client organisations
Support the development of clinically sound recommendations and reports
Translate clinical insights into practical guidance for internal teams and client stakeholders
Stakeholder partnership and Clinical Account Support
Liaise with client representatives and internal stakeholders to uphold clinical quality, service standards, and reporting integrity
Act as a trusted clinical voice in programme discussions, helping ensure delivery remains evidence based, safe, and fit for purpose
Crisis and Critical Incident Support
Support on site crisis response deployments when required, including psychological first aid, group briefings, and individual stabilisation sessions
Ensure clear follow up pathways, continuity of care, and appropriate escalation after critical incidents
Research and Evidence Generation
Contribute to Intellect's research and evaluation efforts in Australia, including partnerships with universities and applied workplace mental health studies
Support clinically grounded data collection, interpretation, and programme improvement initiatives
Help strengthen Intellect's evidence base and thought leadership in workplace mental health and psychosocial safety
Requirements
Requirements
CISP - Required, (AHPRA - preferred but not mandatory) registered Clinical Psychologist
Master's or Doctoral qualification in Clinical Psychology
Minimum 3 years of clinical experience in psychological therapy and assessment
Experience in case management and workplace related assessments, including return to work and workplace reports, is highly regarded
Experience in psychosocial risk assessment or workplace mental health programmes is highly regarded
Strong clinical judgement and communication skills
Comfortable working across individual care, organisational contexts, and stakeholder engagement
Experience supporting complex, high risk, or safety critical populations is advantageous
Benefits
Benefits
Why You'll Love Working With Us:
Global company - work in a diverse environment with people from nearly 20 countries
Flexible work arrangements - work in a way that suits your lifestyle and goals
Work-life balance - a culture that values personal time and long-term wellness
Mental health support - premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an
AI Infrastructure Engineer
to design and build the foundational systems that power next-generation AI agents. This role sits at the intersection of research and production engineering, focusing on scalable
long-term memory
,
knowledge graph infrastructure
, and robust
context management systems
.
You will transform cutting-edge research concepts (e.g., Context Graphs, GraphRAG, agent memory architectures) into auditable, maintainable, and production-grade infrastructure that enables reliable, stateful AI systems.
What You’ll Be Doing
Architect and implement long-term memory infrastructure for AI agents
, including auditable, versioned, and rollback-capable middleware that supports persistent, stateful reasoning.
Design and own end-to-end GraphRAG and knowledge graph pipelines
, from ingestion and schema design to graph indexing, retrieval optimization, and integration with LLM-based reasoning systems.
Build scalable context management infrastructure
, elevating context from prompt-level techniques to structured, maintainable systems such as Context Graphs that enable long-horizon and cross-session reasoning.
Translate advanced agent research into production-grade systems
, prototyping emerging architectures and establishing best practices for memory, retrieval, and infrastructure reliability.
Ensure reliability, observability, and governance of agent infrastructure
, including traceable memory operations, evaluation frameworks, and safeguards against drift and degradation.
What We Look For In You
PhD or Master's in Computer Science, AI, Machine Learning, Robotics or related field with at least
10 years of industry experience
.
Possess a deep expertise in at least one of the following areas:
long-term memory
,
knowledge graphs
, or
context management
.
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a
Principal AI Engineer
to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.
This is a hands-on technical role focused on building
intelligent, autonomous chatbot systems
operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
What You’ll Be Doing
Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases.
Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.
Design multi-level intent routing, classifier training, and fallback strategies.
Building dialogue quality evaluation systems.
Drive automated bad-case discovery, A/B testing, and continuous iteration loops.
Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
What We Look For In You
PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least
10 years of industry experience
.
Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies.
Proven experience deploying
large-scale conversational products
(To Business or To Consumer) in production environments.
Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation.
Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).
Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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Location: Kalgoorlie - Boulder, Australia; Australia; Esperance, Australia; Coolgardie, Australia
Description
Join Intellect and help shape the future of workplace mental health in Australia
Intellect is a modern mental health company on a mission to make high quality mental healthcare more accessible, effective, and measurable.
We partner with organisations to deliver evidence based mental health support, and we are helping redefine workplace mental health in Australia through strong clinical governance, psychosocial risk capability, and outcomes focused care.
We are now hiring a
CISP - Required,
(
AHPRA - preferred but not mandatory) registered Clinical Psychologist
for a
full time, freelance remote role
based in
Kalgoorlie-Boulde
r .
This is a unique opportunity for a psychologist who wants more than a traditional therapy role. You will combine direct clinical care with workplace assessments, psychosocial risk work, stakeholder partnership, crisis response support, and research collaboration.
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
Why join Intellect
Full time, remote, freelance role based in
Kalgoorlie-Boulde
r
Varied scope across therapy, assessments, workplace mental health, and crisis support
Clinical supervision provided
Admin support provided
No need to build your own referral pipeline
Be part of the broader Clinical team, in a role with both direct client impact and systems level influence
Join a clinically led team focused on quality, governance, and measurable outcomes
About the role
This role is ideal for a clinician who:
enjoys variety in their work
wants to apply their skills beyond a therapy room only
is confident engaging both clients and non clinical stakeholders
is motivated by evidence based practice and systems level impact
Team and support
You will be part of Intellect’s broader Clinical team, working in a collaborative environment with clinical, operational, and cross functional partners.
This role is designed to support high quality clinical work, with supervision, CPD support, and admin support in place, so psychologists can focus on care quality and impact.
You will play an important role in delivering high quality care, supporting workplace mental health initiatives, and helping build Intellect’s clinical and research presence in Australia.
Key Responsibilities
Clinical Care and Psychological Assessments
Provide evidence based psychological therapy, both in person and virtually, in line with AHPRA requirements and Intellect clinical governance standards
Maintain a hands on clinical caseload with a focus on high quality, outcomes oriented care
Conduct psychological and workplace related assessments, including return to work assessments and other psychosocial or functional assessments
Provide case management and care coordination where required, including risk monitoring and escalation
Workplace Mental Health and Psychosocial Risk
Contribute to psychosocial risk assessments and workplace mental health initiatives across client organisations
Support the development of clinically sound recommendations and reports
Translate clinical insights into practical guidance for internal teams and client stakeholders
Stakeholder partnership and Clinical Account Support
Liaise with client representatives and internal stakeholders to uphold clinical quality, service standards, and reporting integrity
Act as a trusted clinical voice in programme discussions, helping ensure delivery remains evidence based, safe, and fit for purpose
Crisis and Critical Incident Support
Support on site crisis response deployments when required, including psychological first aid, group briefings, and individual stabilisation sessions
Ensure clear follow up pathways, continuity of care, and appropriate escalation after critical incidents
Research and Evidence Generation
Contribute to Intellect’s research and evaluation efforts in Australia, including partnerships with universities and applied workplace mental health studies
Support clinically grounded data collection, interpretation, and programme improvement initiatives
Help strengthen Intellect’s evidence base and thought leadership in workplace mental health and psychosocial safety
Requirements
CISP - Required, (AHPRA - preferred but not mandatory) registered Clinical Psychologist
Master’s or Doctoral qualification in Clinical Psychology
Minimum 3 years of clinical experience in psychological therapy and assessment
Experience in case management and workplace related assessments, including return to work and workplace reports, is highly regarded
Experience in psychosocial risk assessment or workplace mental health programmes is highly regarded
Strong clinical judgement and communication skills
Comfortable working across individual care, organisational contexts, and stakeholder engagement
Experience supporting complex, high risk, or safety critical populations is advantageous
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're growing our Applied AI team to dramatically increase productivity across Engineering, Sales, Support, and Operations, and to ship AI-powered products that customers rely on directly.
As an Applied AI Engineer, you'll design and ship production AI systems that change how WorkOS builds, sells, supports, and scales. You’ll also be building things that WorkOS customers use, and systems that the entire company depends on daily.
You'll work on a small, high-ownership team that:
- Chooses problems based on measurable impact
- Moves from idea → prototype → production in days or weeks
- Ships at both layers: internal leverage and customer-facing product
- Adapts quickly as models, tools, and best practices evolve
This is a 0→1 role with company-wide visibility.
What you'll do
- Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet
- Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain
- Work on big bets: a unified bot framework, a sandboxed coding harness agent, and infrastructure that lets the entire company ship
- Use LLMs, embeddings, retrieval, and tool-calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services
- Replace repetitive, multi-step manual processes with orchestrated, AI-driven flows that span multiple apps and data sources
- Stay current on new models and tooling, run focused experiments, and help the team converge on patterns, libraries, and infrastructure that compound over time
Example problems you might work on
- A sandboxed coding harness that can safely take a bug report or feature spec all the way to a deployed change
- A unified bot framework that powers every AI touchpoint, internal and customer-facing from a single, observable backbone
- A GTM intelligence layer that gives reps live account context, meeting prep, and follow-up from CRM, product usage, and conversation history
- Turning noisy, cross-tool workflows (tickets, Slack threads, docs) into a single agent that handles triage, routing, and suggested actions
- Infrastructure that lets any WorkOS team ship a reliable internal AI app without reinventing the stack
What we're looking for
- You've taken AI-powered systems from idea to production and through at least one iteration cycle with real users
- Strong engineering fundamentals. You're comfortable owning services, data flows, and integrations end-to-end
- Experience building with LLM APIs
- You think about failure modes, observability, and ownership, not just whether the demo works
- Bias toward action. You care less about the model and more about removing real bottlenecks, saving hours, or unlocking workflows the company couldn't do before
- Comfort with ambiguity and fast change. The problem, the tools, and the "right" patterns are all evolving, you're excited to help define them
Nice to have
- Prior work on customer-facing AI products
- Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents
- Exposure to MCP or similar protocols for connecting AI agents to real systems
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Software Engineer (L2) - for Voice Trust: helping ensure Twilio’s Voice customers have reliable voice communication with their customers that ensure their customers will answer their calls.
About the job
This position is needed to add to our Voice Connectivity Trust team in the US to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.
Responsibilities
In this role, you’ll:
Be an owner:
Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
Wear the customer's shoes:
Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
Write it down:
Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
Be bold:
Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
Draw the owl:
Figure out novel ways of solving customer problems for the Voice channel
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Minimum 2-3+ years of hands-on experience in a large scale, distributed applications environment on JVM based technologies
Experience building RESTful services, API design and event-driven architectures (Kafka, SQS)
Understanding of CI/CD pipelines
Hands on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure
Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana)
Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance)
Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability
Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents
Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples
Bachelor's degree in Computer Science or a related engineering field
Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
Able to work well in a team setting and both highly motivated and motivating
Desired:
Can demonstrate with metrics how you have used AI to increase productivity
Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
Knowledge and experience working with SIP protocol
Knowledge and experience working with Stir/Shaken protocol
Location
This role will be Remote in the USA but is
not eligible to be hired in CA, NY, WA, PA, CT.
We prioritize connections and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.