Location: Ohio
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
YOU WILL:
- Achieve or exceed annual new business sales goals for both Level-Funded and ICHRA products
- Develop and execute regional sales plans targeting brokers, consultants, and mid-market employers
- Build strong, consultative relationships with key broker partners to drive consistent quote and close activity
- Manage the full sales cycle from lead generation to close, including pipeline management, proposal development, and negotiation
- Maintain a deep understanding of Gravie’s products, market positioning, and competitors to clearly articulate value propositions
- Partner with internal teams (Underwriting, Marketing, Account Management) to ensure a smooth transition from sale to implementation
- Represent Gravie at industry events, conferences, and broker meetings to expand regional presence
- Maintain accurate pipeline forecasts and sales documentation within CRM systems
YOU BRING:
- 7–10+ years of sales experience in health insurance or employee benefits, with a proven record of exceeding quota
- Strong pre-existing broker and consultant relationships within the assigned region
- Strong understanding of the health benefits landscape and employer market
- Excellent consultative selling, negotiation, and presentation skills
- Entrepreneurial mindset and ability to work autonomously in a fast-growing organization
- Must hold an active resident insurance producer license in good standing with Accident & Health (or Health) authority. Life insurance authority is not required. Must be able to obtain non-resident licenses in additional states, as business needs require, and to begin applications promptly upon hire
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: New York, New York; San Francisco Bay Area, California
Workplace: remote
We build production AI systems for enterprises. Financial services, healthcare companies, PE-backed operators. We are a Select-tier partner in Anthropic's Claude Partner Network, among the first integrators selected.
Every one of those systems has two stories. What we built, and why it changed the economics of the business that bought it. Most technical marketing tells the first and bores the buyer.
We want one person who can tell both, and build things themselves. Not a marketer who uses AI tools. Not an engineer who writes copy. Someone who moves between the two without noticing the border.
What you will do:
Tell both halves of the story. Sit close to the teams shipping these systems, understand what was actually hard, and translate it into video, writing, and demos that travel. Then go a level up: what the system changed for the operator, what it cost, what it replaced, why the CFO signed.
Shape how Provectus is positioned. Not just the case studies but the argument above them. What we stand for, which problems we claim, where we say no. You will have a real hand in that, not a style guide to follow.
Build the tools that make the marketing work. A scraper that watches what our market is saying. An agent that drafts case studies from delivery artifacts. A microsite for a launch. A dashboard showing which stories moved pipeline. You write the code. You do not file a ticket and wait.
Own channels outright. Write, publish, and measure across LinkedIn, YouTube, X, and whatever channel matters six months from now that does not matter today.
Run experiments and kill the ones that lose. Real budget, real autonomy, in exchange for showing your numbers.
What we are looking for:
You have shipped things people used. A side project, a channel with an audience, a tool, a launch. We care more about what you made than where you worked.
You write well, and you have a point of view. You can hold attention for 90 seconds on video and 900 words on a page.
You are curious about how companies make money. You can read a business case and find the part that actually matters. You can sit with a CFO or a PE operator and not reach for features.
You code. Python or TypeScript, comfortably. You use Claude Code, Cursor, or equivalent every day and you have opinions about them. You have built something agentic that does actual work.
You are interested in AI for real. You read the papers, or the people who read the papers, and you have changed your mind about something in the last six months.
You are anywhere from your first job to your tenth year. Three levels, one bar: what have you made. If you are early, show us an internship where the bar was high and a portfolio with range. If you are senior, tell us what you built with your own hands in the last 90 days.
You are in New York or San Francisco, or you will be.
What we offer:
Base salary of $80,000 to $180,000 depending on level and location, plus a performance bonus.
Direct access to the people building the systems and the executives selling them. Small team, no layers between you and the work.
A budget for tools, models, and experiments, with no approval chain under a threshold.
Promotion tied to output, not tenure.
401(k) profit sharing plan after probation period
Unlimited PTO policy
Medical, Visual and Dental insurance
How to apply:
No cover letter. Send three links: something you wrote, something you built, and something you posted that got a reaction. One paragraph on why the third one worked.
Then, two sentences on a company whose positioning you think is wrong and what you would change.
Base salary depends on level and location, plus a performance bonus.
Location: Remote - EMEA
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Cyber & AI Risk Analyst, you will play a critical role in strengthening Alpaca’s security, compliance, and AI risk posture across the organization. Reporting to the Cyber GRC Lead, you will support the identification, assessment, and documentation of cybersecurity and AI-related risks that impact our infrastructure, products, trading systems, and internal operations.
You will contribute to the design and execution of our risk management framework across traditional cyber domains (cloud security, infrastructure, application security, third-party risk, regulatory compliance) while also helping establish foundational governance controls for AI systems, models, and AI-enabled product features.
This role sits at the intersection of cybersecurity, emerging AI governance, regulatory expectations, and financial services risk management. You’ll collaborate closely with Engineering, Product, Legal, Compliance, and IT teams to ensure Alpaca remains resilient, compliant, and forward-looking in how we manage both Cyber and AI risk.
We’re looking for someone curious, organized, and eager to grow. If you enjoy learning how technical systems work, translating risk into clear language, and building structured programs from the ground up, then this role is for you. Prior GRC experience is a plus, but not required; we’re happy to invest in the right candidate.
Things You Get To Do:
Support the execution of Alpaca’s cybersecurity risk management program
Conduct cyber risk assessments across cloud infrastructure , APIs, trading systems, and internal platforms
Assist in identifying, documenting, and evaluating AI-related risks (model risk, data privacy, bias, explainability, adversarial threats, model misuse)
Help develop and maintain AI governance controls aligned with evolving regulatory expectations such as the EU AI Act
Perform third-party/vendor security and AI risk assessments
Contribute to control testing across frameworks such as SOC 2, ISO 27001, CSA Star, NIST CSF, and emerging AI governance standards
Track remediation efforts and maintain risk registers and reporting dashboards
Support internal and external audits by preparing documentation and evidence
Monitor regulatory developments related to cybersecurity, financial services, and AI governance
Help mature policies, standards, and procedures for both cyber and AI domains
Support the development of a repeatable AI tool/model evaluation process (intake → review → decision) for new and in-use AI tools
Support Alpaca's AI usage guidance and standards, including safe use of AI-enabled developer tools and assistants
Help maintain AI logging/monitoring standards (audit logging, evidence) for AI systems
Use AI tools in day-to-day work and help test how well AI-related controls are working
Who You Are (Must-Haves):
1+ years of experience in cybersecurity, risk management, IT audit, GRC, or a related field - internships, coursework, or equivalent experience is welcome
Foundational understanding of cybersecurity principles (network security, cloud security, IAM, application security, vulnerability management)
Familiarity with common frameworks such as NIST CSF, ISO 27001, SOC 2, or similar
Understanding of AI/ML concepts and associated risks (data governance, model bias, hallucinations, prompt injection, model misuse, etc.) - you don’t need to be an expert, just curious
Strong written communication and documentation skills
Ability to assess technical risks and clearly communicate them to non-technical stakeholders
Experience working cross-functionally with engineering and product teams
Highly organized with strong attention to detail
Comfort working in a fast-paced environment
Genuine curiosity about AI and a strong desire to learn, actively experiments with AI tools, and wants to grow AI fluency as the field evolves
Comfort using AI tools daily and willingness to learn newer agentic / assistant-based tooling
Who You Might Be (Nice-to-Haves):
Academic background, personal interest, or real world experience in fintech, financial services, or trading platforms
Exposure to AI governance, model risk management, or responsible AI programs
Familiarity with emerging AI regulatory frameworks (e.g., NIST AI RMF, EU AI Act concepts, model governance practices)
Experience with GCP or other major cloud platforms
Experience supporting or observing SOC 2, ISO 27001, or regulatory audits
Security certifications (e.g., Security+, SSCP) or early-stage GRC certifications
Interest in pursuing advanced certifications (CISA, CRISC, CISSP, or AI governance certifications)
Experience working remotely or in distributed teams
Hands-on experience with AI/agentic tooling (e.g., AI coding assistants, LLM apps, or similar)
Personal projects or self-study in AI/ML that show initiative and interest
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Director, Global Communications
San Mateo, CA / Hybrid
*In office 1- 2 days a week
We are seeking a Senior Director, Global Communications, to serve as a strategic advisor to the VP, Global Communications. This leader will help shape and execute an integrated communications strategy that advances Sony Interactive Entertainment’s business priorities while amplifying its games, creators, studios, and brand.
The communications environment around SIE and PlayStation has become significantly more complex. The team manages a growing number of interconnected business, product, studio, partner, and reputational issues, often simultaneously and across multiple markets. Communications increasingly requires senior-level judgment in real time, alongside the ability to maintain proactive storytelling and sustained momentum between major launches and announcements.
This role will lead the day-to-day management of the global software communications team, driving operational excellence and alignment, as well as best-in-class execution across all of product communications, media relations and team operations. They will also serve as a senior external communications leader with responsibility for high-level media relationships, issues management, and proactive storytelling.
Working closely with Global Communications Senior Leadership, the Senior Director will translate strategic priorities into integrated communications programs, compelling storytelling, and measurable results. This role requires a leader who can operate the function with the discipline of a high-performing agency while bringing the judgment, influence, and external relationships expected of a senior communications executive.
Responsibilities:
Strategic Partnership & Organizational Leadership
Serve as a key advisor and operating partner to the VP, Global Communications, helping define team priorities, communications strategy, and resource allocation.
Translate senior leadership vision and evolving business priorities into clear communications plans, organizational priorities, and measurable outcomes.
Act as a senior decisionmaker on communications issues that require judgment, speed, and coordination across studios, product teams, business leadership, executive leadership, and global markets.
Drive operational rigor across the communications organization, ensuring clear prioritization, accountability, and alignment across a growing and increasingly complex portfolio of work.
Identify gaps in capability, capacity, and expertise as the business evolves, and build the structures and processes needed to meet those demands.
Help shape the long-term evolution of the Software Communications team through organizational planning, capability development, succession planning, and continuous improvement.
Global Communications Leadership
Actively contribute to the development and execution of integrated global communications strategies, designed in partnership with Senior Communications Leadership, that advance PlayStation’s product, game, studio, and brand priorities.
Shape compelling narratives that elevate the PlayStation Studios portfolio, PlayStation hardware and services, and the broader brand across gaming, entertainment, technology, and culture.
Ensure consistent storytelling across products, games, studios, creators, and corporate priorities.
Partner closely with Senior Communications Leadership to ensure strategic alignment across software and product communications and communications readiness for launches, business milestones, partnerships, reputational issues, and emerging risks.
Provide senior communications counsel during sensitive or fast-moving situations, helping teams quickly assess risk, align messaging, engage key stakeholders, and determine the appropriate external response.
Ensure cross-functional stakeholders have clear visibility into announcement plans, performance metrics, emerging issues, risks, and overall communications status.
Serve as a senior liaison to Sony Group teams and other external and internal partners on cross-functional initiatives.
Operational Excellence and Team Management
Lead annual communications planning, prioritization, and resource management across the Software Communications team.
Manage the day-to-day operation of the global team, creating the structure that allows the VP to focus on enterprise-level strategy, executive counsel, major business decisions, and the highest-priority external issues.
Partner with Senior Communications Leadership on organizational design, talent development, and succession planning.
Build clear operating rhythms and updates that provide leadership visibility into priorities, workload, risks, and performance.
Establish consistent frameworks for campaign planning, measurement, postmortems, and best-practice sharing.
Oversee staffing strategy, team structure, and capability development to ensure the organization can respond to evolving business needs and periods of intense communications activity.
Implement processes and programs that improve speed, quality, consistency, and scalability of output across regions and teams.
Establish stretch goals that inspire the team to deliver at a higher level.
Foster a culture of creative thinking, accountability, agility, and continuous improvement.
Tap into cultural and industry trends to encourage stronger campaign ideas and more relevant storytelling.
Media Relations Strategy
Set the strategic direction for PlayStation’s global media bureau, making media relations relations an always-on discipline rather than an activity centered primarily around launches and announcements.
Build and maintain senior-level relationships with the industry’s most influential journalists and cultural voices.
Serve as a senior company representative with top-tier media, particularly during complex, sensitive, or fast-moving situations where trust, judgment, and established relationships are critical. This includes serving as a spokesperson as needed.
Lead proactive engagement with priority media between major beats to sustain momentum, deepen understanding of PlayStation’s strategy, and create opportunities to tell broader business, product, studio, and creator stories.
Identify emerging narratives and potential reputational issues early and develop strategies to address them before they become larger communications challenges.
Strengthen PlayStation’s ability to compete for attention in an increasingly active communications environment where competitors are engaging media and industry audiences consistently throughout the year.
Drive proactive media engagement that strengthens understanding of PlayStation’s business and elevates its position across gaming, entertainment, technology, and culture.
Tools, Technology and AI Integration
Collaborate with other team leads to oversee the implementation of communications tools and platforms, including the adoption of responsible AI to improve team efficiency, insights and output quality.
Qualifications:
18+ years of experience in communications, with significant experience in senior leadership roles.
Experience leading large, global, matrixed communications teams in a complex, fast-paced organization.
Demonstrated success building high-performing teams through operational excellence, talent development, and organizational change.
Strong track record leading communications for major product, software, or entertainment launches.
Significant experience managing sensitive issues, reputational challenges, and high-profile communications situations.
Deep relationships with top-tier media and demonstrated ability to engage credibly with senior journalists and industry influencers.
Experience serving as a senior communications leader and trusted advisor to executive stakeholders, as well as experience working closely with entertainment properties, creative teams, or game studios preferred.
Demonstrated ability to operate with both strategic vision and operational discipline.
Experience managing budgets, agencies, and complex cross-functional stakeholders.
Familiarity with digital tools, analytics, and emerging technologies, including AI applications in communications.
Excellent judgment, executive presence, and ability to influence at the senior and executive level.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$256,700
—
$385,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11672 Social Media & Marketing Virtual Assistant
Independent Contractor – CPT-11672 Social Media & Marketing Virtual Assistant/Marketing VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing marketing and content-services business is seeking a part-time Marketing VA to assist with social media execution, AI-assisted content preparation, community engagement, blog publishing, marketing coordination, and recurring marketing administration.
The VA will support multiple client accounts, each with its own brand voice, content requirements, and established workflows. The company will provide templates, standard operating procedures, training, and access to the necessary platforms.
The position is designed to take ownership of repeatable marketing and administrative tasks, giving the company's leadership greater capacity to focus on client relationships, strategy, creative direction, internal marketing, and business growth.
The ideal candidate has practical social media experience, strong written communication skills, AI fluency, excellent attention to detail, and the organizational skills needed to manage recurring marketing tasks accurately and independently.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Social Media Management & Engagement
Prepare, schedule, and publish content across Facebook and Instagram
Maintain organized posting schedules for multiple client accounts
Monitor and respond to routine comments using approved response templates
Maintain consistency with each client's individual brand voice and messaging
Assist with basic community engagement and customer interactions
Gather social media performance data and prepare recurring analytics reports
Support social media activities through Meta Business Suite and other approved platforms
Handle client logins, unpublished content, and other client information carefully
Adapt content and messaging to reflect the distinct personalities and positioning of multiple client brands, including differences between elevated, luxury-oriented brands and more casual, approachable brands.
Use available audience engagement and platform analytics to help guide content direction and ensure that published content aligns with each brand’s audience and preferences.
AI-Assisted Content, Podcast & Video Publishing
Use Claude and other approved AI tools to prepare content from established prompts
Review, edit, and refine AI-generated copy for clarity, accuracy, and brand consistency
Assist with preparing social captions, blog content, and related marketing materials
Format and publish blog posts through Squarespace or similar platforms
Work with existing Canva templates and marketing assets
Support podcast-content preparation and clip adjustments using Riverside as trained
Assist with AI-supported podcast and YouTube video editing as needed
Support podcast-related workflows using RedCircle
Edit long-form YouTube videos, typically ranging from approximately 25 minutes to just under an hour, using the client's established editing workflow.
Follow previously produced sample videos as references when editing content, replicating the client's preferred editing style, including formatting, transitions, and visual presentation.
Apply client-provided brand-specific fonts and other visual preferences when preparing and editing video content.
Use Riverside's AI-assisted editing features to edit podcast and video content, including working with the transcript to select and remove portions of the recording.
Incorporate appropriate stock footage, photos, music, and other available creative assets into video edits when needed.
Marketing Administration & Coordination
Organize client content, files, and project information in Notion and Google Drive
Track outstanding content tasks, deadlines, approvals, project timelines, and campaign steps
Coordinate with internal team members and existing creative resources
Assist with communicating and coordinating with freelancers, vendors, and agency partners
Support coordination of marketing funnels and related activities
Assist with basic lead-generation research and related follow-up activities
Support routine client communications as responsibilities expand
Use Slack and other communication platforms to coordinate tasks and updates
Maintain accurate records and follow established marketing workflows
Provide timely updates on task progress and completion, particularly when managing multiple assignments with different deadlines.
Communicate promptly when assigned deadlines may not be achievable, identify potential delays, and coordinate with the client to adjust priorities or timelines when necessary.
Conduct preliminary research to resolve routine questions or work through unfamiliar tasks when the client is unavailable, while communicating the approach taken when independent decisions are required.
Marketing Tools & Automation Support
Assist with workflows involving ManyChat and Meta Business Suite
Support established marketing-funnel processes
Learn and follow the company's existing systems, templates, and procedures
Adapt to additional marketing platforms and AI-assisted workflows as responsibilities grow
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Social media management or marketing support experience required
Social client engagement experience strongly preferred
Facebook and Instagram publishing experience required
Strong copywriting and content-editing skills strongly preferred
Familiarity with AI-assisted content creation strongly preferred
Graphic design experience strongly preferred
Claude experience preferred
Basic social media analytics and reporting experience preferred
Canva familiarity preferred
Notion and Google Drive experience preferred
Blog publishing or Squarespace experience is a plus
Riverside or podcast-content experience is a plus
AI-assisted podcast or video-editing experience is a plus
Experience with Meta Business Suite, ManyChat, RedCircle, and/or Slack is a plus
Marketing funnel coordination experience is a plus
Experience coordinating with freelancers, vendors, or agency partners is a plus
Project or campaign tracking experience preferred
Lead-generation or customer-service experience preferred
Strong organizational and administrative skills required
IDEAL CANDIDATE PROFILE
Creative, organized, and detail-oriented
Strong written communicator with practical marketing knowledge
Comfortable managing content for multiple brands and maintaining each client's unique brand voice
Reliable and able to complete agreed-upon tasks on time without repeated reminders
Proactive in communicating challenges and flagging problems early rather than going quiet when stuck
Careful and responsible when handling client logins and unpublished content
AI-literate and willing to learn new tools and workflows
Comfortable working from established templates and procedures
Receptive to feedback and willing to be trained in the company's processes, even when they already have experience performing similar tasks
Comfortable asking questions or requesting help when needed
Able to work independently after completing the appropriate training
Energetic, collaborative, positive, and professional
Interested in improving their skills and growing with the business long-term
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Facebook / Instagram
Meta Business Suite
Claude / AI Content Tools
Notion
Google Drive / Google Workspace
Canva
Slack
ManyChat
RedCircle
Squarespace – Training Available
Riverside – Training Available
Social Media Scheduling & Analytics Tools
AI-Assisted Podcast / Video Editing Tools
Work Schedule
Contracted Hours per Week: 10 Hours (Expected to increase to 20+ hours/week as responsibilities expand)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible – TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week (Expected to increase to 20+ hours/week as responsibilities expand)
Daily Working Time: Flexible – TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English and Professional Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion's engineering and product teams are shipping faster than ever, which means there's more for customers to discover, understand, and adopt than ever before. We're looking for a Product Marketing Manager to drive awareness of new Notion features and capabilities, and to run the programs that turn early activation into lasting adoption. This is a full-stack role: you'll flex across launches, growth programs, and pricing and packaging. That last one means helping decide how new capabilities map to plans and tiers, and making sure customers can tell what they get and what they pay for. You're a messaging master with a genuine point of view: someone who can build narratives sharp and specific enough to cut through an increasingly noisy market, and a strategic partner to Product from early development all the way through go-to-market.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Lead launches big and small, coordinating efforts across our Marketing and GTM org to land a successful launch day.
- Drive continued awareness, growth, and adoption of high-PMF features well after launch day. Launch is the start of the story, not the end of it.
- Take on pricing and packaging projects for new capabilities, working with Product, Design, and Web to decide whether something becomes a new SKU or tier or joins an existing one, then landing the change on notion.com/pricing http://notion.com/pricing, in-product, and in release comms.
- Serve as a strategic partner to Product, informing strategy during product development, competitive positioning, and user insights.
- Collaborate with Enterprise PMMs and Sales to build sales enablement materials that turn product capability into stories reps can use in the field.
- Partnering with Demand Gen and Lifecycle on sequences, webinars, and more.
SKILLS YOU'LL NEED TO BRING:
- 10+ years directly relevant experience in product marketing or adjacent marketing function.
- A distinctive point of view and the creativity to build narratives that stand out in a crowded, noisy market.
- Experience running product launches, adoption, or growth programs, ideally at a fast-moving product or technology company.
- A real point of view on pricing and packaging, or the appetite to build one fast. You can reason about plans, tiers, and value, not just features and launches.
- Strong cross-functional skills, comfortable coordinating Product, Design, Engineering, Sales, and Marketing toward one outcome.
- Genuine passion for shaping the future of work with AI, a growth mindset, and a scrappy, high-ownership approach to getting things done.
- Sharp writing and storytelling instincts: you know the difference between a headline that's technically accurate and one that actually lands.
NICE TO HAVES:
- You're already a Notion user, fluent in the product and plugged into the community.
- You look beyond just AI & tech companies for creative inspiration
- You're a pro at building and using agents, inside Notion and beyond.
- You've worked through a pricing or packaging change before, such as a new tier, a plan change, or a paywall, and can talk about the tradeoffs.
- PMM experience at a larger company, though we care more about your instincts and ownership than your resume's logos.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $230,000 - $270,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Technical Delivery Lead, Emerging
Role:
Technical Delivery Lead, Emerging
Location:
India
Experience Level:
12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery
Work Model:
Full-time; India-based, working with distributed teams across the United States, India, and Latin America
Reports To:
Head of AI Delivery
Why Join Turing Intelligence?
Turing Intelligence builds and deploys production AI systems for enterprise clients. Our delivery teams work directly in client environments, translating high-value business problems into reliable systems that can operate at enterprise scale.
The Emerging portfolio spans consumer goods, supply chain, real estate, manufacturing, media, and other complex operating environments. This role ensures that multiple concurrent engagements reach production on time, meet their commercial commitments, and create the confidence required to earn follow-on work.
This is a high-ownership role for a technical delivery leader who can move between architecture, staffing, delivery health, and commercial decisions. Engagement managers own the client relationship; you will own how the work is engineered, staffed, reviewed, and recovered when delivery moves off plan.
As the Technical Delivery Lead, Emerging, You Will
Own Portfolio Delivery Health
Establish a clear operating view across every active engagement, including delivery status, burn against plan, margin, staffing, technical risks, and client commitments. Identify issues early, intervene directly, and ensure recovery plans have accountable owners and measurable outcomes.
Assure Architecture and Production Readiness
Set and enforce the technical review bar for production AI systems. Review architecture across retrieval, orchestration, evaluation, guardrails, observability, scalability, and security, and ensure every proposed SOW receives appropriate technical review before signature.
Lead Distributed Forward-Deployed Teams
Build staffing plans for each active SOW, allocate engineers across competing priorities, reduce avoidable bench time through redeployment, and hire and calibrate engineers against a consistently high bar. Lead teams distributed across the United States, India, and Latin America.
Shape Scope, Estimation, and Commercial Commitments
Partner with pre-sales and engagement leaders on scoping, estimation, delivery plans, and change control. Challenge assumptions before commitments are made, protect delivery margin, and ensure client expectations match the work that can be staffed and delivered.
Turn Delivery into Platform Leverage
Work with the Chief AI Architect and platform leaders to apply shared architecture and evaluation standards, identify reusable components, and turn successful engagement work into capabilities that improve future delivery.
How Success Will Be Measured
First 90 Days
Create a delivery-health baseline for every Emerging account, including status, burn against plan, margin, and material risks. Put an FDE staffing plan in place for every active SOW and establish a technical review before every new SOW is signed.
First Year
Maintain Emerging delivery gross margin at or above 40%, prevent avoidable client escalations from reaching the GM without warning, reduce bench time through active redeployment, and contribute at least two reusable components to the Enterprise AI platform.
The Anti-Sell
Portfolio-level accountability:
This is not a single-project delivery role. You will oversee several engagements with different clients, technical risks, staffing constraints, and commercial commitments at the same time.
Hands-on technical leadership:
This is not a PMO or governance-only position. You must be able to inspect architecture, challenge technical decisions, and guide teams through production issues. Candidates without recent hands-on engineering judgment are unlikely to be successful.
Commercial accountability:
Delivery quality and margin are inseparable in this role. You will be expected to challenge weak estimates, manage change, redeploy capacity, and make difficult tradeoffs when client demand exceeds the funded scope.
Client-facing pressure:
You will step into troubled engagements, surface uncomfortable facts early, and work with engagement leaders to reset plans without damaging client trust.
Distributed execution:
The portfolio relies on teams across multiple regions and time zones. You must be comfortable making staffing and delivery decisions across the United States, India, and Latin America.
Our Technical Delivery Leaders Typically Have
Enterprise delivery leadership:
12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery.
Portfolio and margin ownership:
A track record of owning delivery outcomes and commercial performance across a portfolio of client accounts—not only a single project.
Recent production AI experience:
Direct responsibility for shipping GenAI or machine-learning systems to production within the last two years.
Technical depth:
Strong working knowledge of LLM and agentic architectures, including retrieval, orchestration, evaluation, guardrails, observability, and production operations.
Delivery and commercial discipline:
Experience with estimation, technical SOW review, staffing plans, change control, delivery recovery, and managing to a P&L.
Leadership across seams:
The ability to align engagement managers, pre-sales, architects, and distributed engineering teams while maintaining clear accountability for technical delivery.
Top-Tier Candidates Will Have
Experience leading forward-deployed or client-embedded engineering teams in an AI, data, or technology-services organization.
Experience in consumer goods, supply chain, real estate, manufacturing, media, or another operationally complex enterprise environment.
A record of turning client-specific delivery work into reusable platform components, delivery accelerators, or technical standards.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
T-CPT-11757
Web & IT Systems Administrator Virtual Assistant
Independent Contractor – T-CPT-11757 Web & IT Systems Administrator Virtual Assistant /Technical VA/Any Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Texas-based mental health practice is seeking an experienced Web & IT Systems Administrator to support website maintenance, business applications, user account administration, and recurring technical operations.
The position combines practical website support with daily administration of Zoho Enterprise, RingCentral, employee access, and related healthcare systems. The VA will work with practice leadership and coordinate with external vendors when more specialized technical assistance is needed.
The ideal candidate will bring hands-on systems administration experience, Zoho and RingCentral proficiency, website troubleshooting skills, and a solid understanding of security and privacy requirements in a healthcare environment.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Website Maintenance & Technical Support
Maintain and update the practice's existing website hosted through GoDaddy
Update provider profiles, insurance information, website content, and routine page elements
Troubleshoot website errors, forms, scripts, and chatbot functionality
Make practical HTML, CSS, and JavaScript adjustments when required
Test website changes and resolve routine functionality issues
Coordinate more complex hosting or development issues with appropriate vendors
Zoho & Business Systems Administration
Administer and troubleshoot the practice's Zoho applications and user accounts
Support Zoho Desk, Cliq, Workplace, Forms, Sheets, People, Campaigns, Sign, and related applications as used
Maintain forms, templates, application settings, permissions, and routine workflows
Troubleshoot RingCentral user accounts, extensions, call routing, and voicemail
Assist with VPN and general connectivity issues
Provide technical support and document recurring system problems
Employee Access & Healthcare Systems Support
Set up and remove employee and provider access using approved onboarding and offboarding procedures
Maintain accurate user permissions and account records
Assist with administrative access to eClinicalWorks and relevant payer or referral platforms
Coordinate unresolved EHR or application issues with vendor support
Maintain security documentation, access records, and related administrative procedures
Follow HIPAA and practice requirements when working with systems containing patient information
Security, Integrations & Operational Support
Assist with multifactor authentication, user access security, and routine system safeguards
Identify suspicious activity and escalate potential security issues
Maintain organized vendor, subscription, licensing, and system records
Support straightforward integrations and automations between approved business tools when within the candidate's capabilities
Help troubleshoot approved website chatbot and AI-assisted workflows
Provide basic digital account administration as needed
Document system configurations, completed work, and outstanding technical requests
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2+ years of website maintenance, IT support, or systems administration experience required
RingCentral administration and troubleshooting experience required
Website maintenance experience with HTML, CSS, and basic JavaScript required
Experience managing user accounts, permissions, and employee onboarding/offboarding required
Knowledge of MFA, access security, phishing prevention, and backup practices required
Experience with website hosting, domains, and technical troubleshooting strongly preferred
Healthcare IT and HIPAA familiarity preferred
eClinicalWorks or other EHR/EMR technical support experience preferred
Experience with business application integrations, automation, or AI tools preferred
Strong English communication, organization, and technical documentation skills required
Hands-on Zoho Enterprise administration experience preferred
IDEAL CANDIDATE PROFILE
Resourceful, organized, and confident in troubleshooting technical issues
Comfortable supporting multiple systems and remote team members
Highly attentive to security, privacy, and accurate documentation
Capable of investigating problems independently while recognizing when to escalate
Proactive with system maintenance and access administration
Strong communicator who can explain technical issues to nontechnical staff
Dependable and comfortable adapting to changing technology needs
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
RingCentral – Required
GoDaddy / Website Hosting
HTML / CSS / JavaScript
eClinicalWorks – Preferred
VPN / Remote IT Support Tools
Microsoft Office / Google Workspace
Approved AI & Automation Platforms – Preferred
Zoho Enterprise / Zoho Applications – Preferred
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD-CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Any
Contracted Hours per Week: 20 hours/week
Daily Working Time: TBD-CST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Professional English Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: São Paulo or Fortaleza, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
Job Overview
Exadel is seeking a Senior Software Engineer (Java, Murex) with strong Murex expertise to join a leading Capital Markets initiative. This role requires deep technical knowledge of Java development, hands-on experience with Murex, and a strong understanding of financial products and trading systems. The successful candidate will work closely with business stakeholders, architects, and engineering teams to design, develop, and support scalable solutions within a complex financial environment.
Location: Fortaleza or São Paulo, Brazil
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Design, develop, and maintain enterprise-grade Java applications supporting Capital Markets platforms and business functions
Customize and configure Murex components, including workflows, datamarts, interfaces, reporting solutions, and integrations
Develop and support real-time and batch integrations between Murex and upstream/downstream systems
Analyze business requirements and translate them into scalable, maintainable technical solutions
Collaborate with business users, analysts, architects, and technology teams to deliver high-quality solutions
Optimize application and database performance through effective design and tuning strategies
Participate in Agile ceremonies, code reviews, automated testing, and CI/CD processes
Leverage AI-assisted development tools to improve productivity, code quality, testing, and documentation
Identify opportunities to automate development and operational processes through AI-enabled solutions
Contribute to technical discussions and best practices related to architecture, integration, and system scalability
What You Bring
Strong hands-on experience in Java development, including object-oriented design, multithreading, collections, performance optimization, and enterprise application development
Extensive experience working with Murex across one or more functional areas, including Front Office, Market Risk, Credit Risk, Back Office, Collateral Management, Regulatory Reporting, or Integration
Experience with Murex customization and configuration, including workflows, datamarts, interfaces, reporting, and integration development
Strong understanding of Capital Markets products including FX, Fixed Income, Equities, Commodities, Derivatives, and structured products
Experience designing and developing real-time and batch integrations between Murex and external systems
Proficiency with SQL and database technologies such as Oracle, SQL Server, and PostgreSQL
Experience tuning and optimizing complex database queries
Experience with Git, CI/CD pipelines, automated testing, code reviews, and Agile delivery methodologies
Ability to analyze complex business requirements and translate them into scalable technical solutions
Experience using AI-assisted development tools such as GitHub Copilot, ChatGPT, Gemini, Cursor, or similar platforms
Ability to identify and implement opportunities for AI-driven automation across software development, testing, code quality, and operational processes
Strong communication and stakeholder management skills with the ability to collaborate effectively across business and technology teams
Nice to have
Experience with cloud technologies and cloud-native application development
Familiarity with APIs and microservices architectures
Experience with containerization technologies such as Docker and Kubernetes
Exposure to large-scale financial systems and enterprise integration environments
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote
Job Title:
Marketing Automation Engineer (Braze)
Build the infrastructure powering the future of restaurant payments
At inKind, we’re building a new way to drive customers to restaurants. We power the relationship between millions of users and thousands of restaurants.
We are looking for a Marketing Automation Engineer at inKind who can optimize the consumer relationship with a mix of marketing best-practices, strong understanding of data flow, and the ability to translate it to genuine personalization while technically executing on them at scale. You’ll collaborate closely with business and marketing teams to build systems that directly impact the restaurants and users who rely on inKind.
As a Marketing Automation Engineer at inKind, you will be responsible for implementing marketing campaigns. You will receive creative briefs and project plans, and be responsible for drafting technical implementation docs and building them. Much of this building will be done dashboard-side in Braze Canvases. Optimizing platform usage, data-based triggering, and understanding user journeys are all key aspects of this role.
Our team has a builder-first mindset, leveraging modern Consumer Engagement Platform (CEP) tools such as Braze and data warehouses like Snowflake, to power rich datasets of user information to use for personalization and customer lifecycle management. We are looking for someone who can turn that data into dynamic, well-timed, high-relevance communication across email, SMS, and push — at scale. This role would have the opportunity to create genuine personalization engines using best-in-class tooling and data models.
What You’ll Work On
Platform Execution
Architect and build complex journey flows - multi-branch, behavior-triggered, time-delayed - that respond dynamically to what users do in the app
Create sophisticated email, SMS, and push templates using dynamic templating (in Liquid): conditional content blocks, personalized variables, abort conditions, and live data pulls
Manage subscription and compliance workflows for SMS opt-in/opt-out, email unsubscribe, and push permission states and follow TCR regulations
QA
(Verify)
every campaign before launch and own responsibility post-launch: audience spot-checks, template rendering validation, link tracking, SMS encoding, and cross-client email rendering
Translate high-level marketing briefs into well-defined audience definitions, validating logic against actual user data before launch
Understand CEP best practices to inform cadence of messaging, frequency capping, and prioritizing of marketing communications across lifecycle and ad-hoc campaigns
Technical Rigor
Write, understand, and document Liquid code to build dynamic content blocks
Query our data warehouse (Snowflake) using SQL or review API payloads to validate that events and attributes match expected values, QA before launch, as well as triage potential issues.
Use platform-native diagnostic tools (message logs, user lookup, event streams) to diagnose issues without needing an engineer to triage alongside you
Understand technical limitations of campaigns and recommend well-scoped solutions
Segmentation & Personalization
Build precise, multi-condition audience segments using a full range of segmentation capabilities
Maintain a clean, documented segment library — consolidating redundant definitions and flagging when underlying data changes affect targeting
Partner with the cross-functional teams to define and action on lifecycle stages (active, lapsing, high-value, etc.) and build reusable and trackable segments that reflect those definitions reliably
Build and maintain a reusable component library: shared content blocks, brand-compliant modules, and snippet logic the team can use without rebuilding from scratch
Minimum Qualifications
4+ years of experience with a major CEP/CRM or marketing automation platform (Braze, Shopify, Iterable, Klaviyo, or equivalent)
2+ years of experience with Braze
Deep expertise in journey/canvas building — multi-step, behavior-triggered flows with branching logic, delays, and channel mixing
Dynamic templating skills: conditional blocks, variable logic, and live data integrations
Experience with audience segmentation using behavioral data, custom attributes, and event properties
Solid understanding of contact data models — user profiles, identified vs. anonymous users, subscription and consent management
Ability to read API responses and event payloads to self-diagnose data issues without engineering support
Liquid code proficiency
Deep understanding of email deliverability fundamentals: list hygiene, bounce handling, unsubscribe management, and sender reputation
Understanding of email domains/behavior and record management
SMS compliance knowledge: opt-in/opt-out mechanics, quiet hours, carrier filtering, and message encoding
Familiarity with TCR rules and regulations
Preferred Qualifications
SQL proficiency and experience working with a cloud data warehouse (Snowflake, Redshift, or BigQuery) for CRM analytics or audience building
Background in consumer apps, marketplaces, or loyalty/rewards programs where lifecycle marketing directly drives repeat behavior
Familiarity with how CRM data flows from a backend application via REST API or event streaming
Experience with in-app messaging, content cards, or push notification strategy beyond transactional sends
Some of Our Benefits
Generous PTO and company holiday policy + company-paid Short Term Disability
100% employer-covered health and dental insurance; higher-tier and dependent coverage options available
Vision plan available at employee cost
Child care benefits and generous parental leave
Dog-friendly Austin office with great views of downtown
Daily lunches and snacks for in-office team members
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
We are seeking a high-impact relationship builder to own and grow OpenTable's most strategic hotel partnerships worldwide. Act as the primary relationship owner for Tier-1 global hotel partners (e.g., Marriott, Hilton, Four Seasons, IHG), overseeing relationship health, retention, and revenue growth across regions.
УдалённоThis is a remote position, with a preference for candidates based on the East Coast; Global mindset, with experience working within and representing a global organization across multiple time zones and cultures; As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones
- Развитие проектов в gambling/betting-нише: вывод в топ с нуля и рост показателей на действующих доменах. - Работа с мульти-GEO стратегией: понимание нюансов регуляторики, языковых и культурных особенностей разных рынков (Tier-1: US/CA/AU/DE, Tier-2: LatAm, Tier-3: CIS/Africa/Asia и проч.).
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11597 CS1 Patient Onboarding Agent (Customer Support)
Independent Contractor – CPT-11597 CS1 Patient Onboarding Agent (Customer Support)/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company helps patients across the United States diagnose and treat obstructive sleep apnea with at-home sleep tests and custom oral appliances. We are seeking a detail-oriented, empathetic, and tech-savvy CS1 Agent to guide patients through our onboarding journey, from purchase through manufacturing readiness, so every patient has a consistent, high-quality experience. The ideal candidate is highly organized, calm under pressure, and comfortable managing a large patient caseload across phone, SMS, and email. Experience in customer support, de-escalation, and meeting response-time SLAs is strongly preferred.
This is a long-term, ongoing opportunity with an ASAP start date.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
• Own each patient's onboarding journey from purchase through telehealth scheduling, impression kit delivery and return, and handoff to manufacturing.
• Manage a personal caseload of 100+ patients at different stages of the funnel, keeping work organized and prioritized every day.
• Respond to inbound patient messages by phone, SMS, and email within team SLAs, and make proactive outreach to keep patients moving forward.
• Serve as the patient's main point of contact, coordinating with insurance, clinical, sales, and manufacturing teams to resolve issues and prevent delays.
• Guide patients through completing and returning their impression kits and follow up on kits that are outstanding or need to be redone.
• Handle cancellation, refund, and billing concerns with empathy, using approved de-escalation scripts and escalating per the team's handoff process.
• Route clinical or medical questions to the clinical team. CS1 Agents do not provide medical advice.
• Document every patient interaction accurately and promptly in Salesforce.• Protect patient privacy and handle protected health information (PHI) in line with HIPAA.
• Share patient feedback and process gaps with leadership to help improve team SOPs.
● Proactively contact patients by phone immediately after purchase, particularly when they appear confused about the transaction or do not understand that they have purchased the treatment device, to clarify what occurred and explain the next steps.
● Offer direct phone calls or video meetings when patients need more personalized assistance or when text and email communication are insufficient to resolve their concerns.
● Provide clear, patient-friendly explanations of the onboarding process and guide patients through unfamiliar or confusing steps to ensure they understand what is required of them.
● Conduct proactive follow-ups with patients who have received their impression kits but have not completed or returned them, identifying potential barriers and providing step-by-step assistance as needed.
● Investigate patient concerns by reviewing relevant records and available supporting documentation before providing explanations or communicating resolutions.
● Take ownership of escalated patient concerns by acknowledging frustrations, gathering relevant information, and providing appropriate assistance or coordinating the necessary next steps.
● Identify recurring patient concerns, common call and email inquiries, and areas of confusion, and share these findings with leadership to support updates to team procedures and patient communication guidelines.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
• 1+ years of customer support, patient support, or call center experience; healthcare, telehealth, or e-commerce experience is a plus.
• Proven de-escalation skills, including handling cancellation and refund conversations.
• Ability to manage a high-volume caseload with strong organization and time management.
• Excellent written English and neutral spoken English.
• Strong attention to detail and accurate documentation habits.
• Empathetic, patient-first communication style.
• Ability to work independently while coordinating effectively with cross-functional teams.
• Familiarity with HIPAA or experience handling sensitive personal information preferred.
• High school diploma or equivalent required; bachelor's degree preferred.
SOFTWARE & APPLICATIONS
• Salesforce (CRM)
• Microsoft Teams
• Microsoft Outlook
• Microsoft Excel• Microsoft SharePoint
• Microsoft Word
• Cloud-based phone and SMS tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST
training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST
Daily Working Time: 9:00 AM – 6:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week per VA
Daily Working Time: regular schedule: Friday-Tuesday, 9 AM - 6 PM PST
training schedule (first 3 weeks) - Monday-Friday, 9 AM - 6 PM PST
REPORTING TO/POC: To Be Determined
Number of VAs: 3
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral / Level A
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Tokyo
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialist joins the LEPS team as the face of Harvey in Japan, building trust with partners, counsel, and legal teams across the Japanese legal market. This role sits within Harvey’s post-sales organization and partners closely with Customer Success Managers and Account Executives to drive adoption, deepen utilization, and support long-term expansion and renewal.
The Legal Product Specialist draws on Japanese legal training and practice experience to develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, advising them on how Harvey’s AI solutions can enhance legal effectiveness and efficiency. They translate legal practice needs into actionable feedback for Product and Engineering while feeding Japanese market insights back to the broader GTM organization. As part of Harvey’s founding team in Japan, this is a rare opportunity to pioneer Harvey’s presence in the market and shape how a category-defining legal AI platform is adopted across one of Asia’s most sophisticated legal systems.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams in Japan by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform for Japanese-speaking legal professionals.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the Product and Engineering teams, helping to shape product development through the lens of Japanese legal practice.
- Contribute to customer-facing content geared toward the Japanese market (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Help establish Harvey’s local presence and ways of working in Japan, working closely with the regional and global teams as the market grows.
WHAT YOU HAVE
- Based in Tokyo and eligible to work in Japan.
- Qualified Japanese lawyer (弁護士) registered with the Japan Federation of Bar Associations (日本弁護士連合会).
- At least 3 years of experience as a qualified lawyer at a top-tier Japanese law firm and/or in-house, with strong exposure to complex legal workflows and client expectations.
- Fluency in Japanese and English, with the ability to operate seamlessly across both languages in professional settings.
- Executive engagement skills and presence, with the ability to establish strong relationships with key decision-makers and build credibility at all levels.
- Outstanding presentation skills for both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and the challenges faced by legal professionals, with curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO)
Independent Contractor – S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO)/Technical VA/Senior- Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
20four7VA is seeking an experienced AI Search & Organic Growth Strategist to lead the planning and execution of our organic search strategy across client websites.
This role is responsible for connecting SEO strategy with content strategy. Rather than focusing primarily on technical website development, this individual will own keyword research, content planning, on-page optimization, internal linking, and AI Search Optimization (AEO/GEO) while collaborating closely with our content, PPC, and development teams.
The ideal candidate understands how modern search is evolving beyond Google rankings into AI-powered search experiences including ChatGPT, Gemini, Perplexity, Copilot, and Google's AI Overviews.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Organic Search Strategy
Develop comprehensive SEO strategies for multiple client accounts
Perform advanced keyword research and keyword mapping
Build content roadmaps and page architecture based on search intent
Identify topical authority opportunities through pillar pages and content clusters
Perform competitor analysis and identify content opportunities
Continuously refine SEO strategies based on performance data
AI Search Optimization (AEO & GEO)
Optimize content for AI-powered search engines and answer engines
Improve visibility within Google AI Overviews, ChatGPT, Gemini, Perplexity, Copilot, and emerging AI search platforms
Structure content for semantic understanding using entities, FAQs, and conversational formatting
Monitor AI search visibility and citation opportunities
Collaborate with the content team to improve AI discoverability
On-Page SEO
Optimize service pages, landing pages, blogs, and resource content
Improve title tags, meta descriptions, heading structure, image optimization, and internal linking
Perform EEAT optimization across client websites
Identify content gaps and recommend new pages
Continuously improve existing content based on ranking opportunities
Content Strategy
Work directly with writers to build SEO-driven content calendars
Create detailed content briefs based on keyword research
Ensure content aligns with user intent and search demand
Develop internal linking strategies across websites
Guide writers on optimization opportunities before publication
Link Building & Authority Growth
Develop strategic link-building campaigns
Create Digital PR opportunities to acquire quality backlinks
Monitor brand mentions and coordinate outreach for backlink acquisition
Identify partnership and authority-building opportunities
Support off-page SEO initiatives that improve domain authority
Technical Collaboration
Partner with the development team on technical SEO initiatives
Participate in technical SEO audits and prioritize recommendations
Work alongside developers to improve Core Web Vitals, mobile-first performance, crawlability, and indexing
Coordinate Schema markup implementation and structured data improvements
Note:
This role collaborates with the technical SEO team rather than serving as the primary website developer.
Analytics & Reporting
Monitor keyword rankings, traffic, engagement, and conversions
Analyze organic growth trends and recommend improvements
Build dashboards and reports using SEO analytics tools
Present actionable recommendations based on performance data
Automation & AI
Leverage AI tools to improve SEO workflows and productivity
Develop prompts and processes that improve research and content planning
Identify automation opportunities across SEO operations
Ensure all AI-assisted work meets quality standards before publication
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
3+ years of hands-on SEO experience
1–2+ years of AI Search Optimization (AEO/GEO) experience preferred
Strong expertise in keyword research and search intent analysis
Extensive on-page SEO experience
Experience building content strategies and topical authority
Strong understanding of EEAT principles
Experience with internal linking strategies
Experience creating content briefs for writers
Working knowledge of technical SEO concepts including Core Web Vitals, Schema markup, crawlability, indexing, XML sitemaps, redirects, and mobile optimization
Experience collaborating with developers on technical implementations
Excellent written and verbal communication skills
IDEAL CANDIDATE PROFILE
Strategic thinker who understands how SEO drives business growth
Excellent communicator who enjoys collaborating with content creators
Strong analytical mindset with exceptional attention to detail
Comfortable managing multiple client campaigns simultaneously
Proactive problem solver who continuously improves processes
Passionate about emerging AI search technologies
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
SEO
Google Search Console
Google Analytics 4
Semrush
Ahrefs
Screaming Frog
Google Keyword Planner
AI
ChatGPT
Claude
Gemini
Perplexity
Analytics
Looker Studio
Google Tag Manager
Microsoft Clarity
Project Management
Microsoft Planner
ClickUp
Asana
Trello
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: TBD EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience.
You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible.
What you'll co-own:
Verification journey:
Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage.
OKRs and initiatives:
own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review.
KPI framework:
define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification.
AI and automation:
lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework.
What you'll do
Set the strategy:
own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements.
Manage the KYC stack:
own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance.
Reduce friction:
map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls.
Drive automation:
automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones.
Deliver product and market flows:
design and deliver KYC/Screening flows for specific products and market-specific logic.
Support white label:
embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in.
Collaborate as a partner:
Engineering:
define requirements, data needs and system enhancements, and manage delivery and release readiness.
Compliance and FinCrime:
agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews.
Customer Support and Operations:
use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload.
Partners and networks:
align verification requirements with partner, scheme and licence-holder expectations.
Run governance:
chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements.
Lead the team:
build and mentor the KYC product team, and document decisions and rationale clearly.
Take responsibility:
own outcomes, and escalate material risks early.
What you'll need
Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team.
Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements.
Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost).
Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations.
Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need.
Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact.
Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders.
Nice to have
Experience with white-label or partner programmes and their operational and compliance requirements.
Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification.
Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day.
Experience building or scaling a first line of defence or operations function.
What you'll achieve
First 3 months
Understand our verification flows, providers, risk-based limits and regulatory landscape.
Learn our KYC KPIs, tooling and the key friction and case-handling patterns.
Build relationships across Compliance, FinCrime, Engineering, Support and Operations.
Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement.
By 6 months
Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm.
Launch the KYC operational dashboard and a ranked list of the top customer friction points.
Deliver your first automation or AI-assisted workflow that removes recurring manual work.
By 12 months
Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort.
Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime.
Have a high-performing KYC product team and verification built into the back-office console and white-label programmes.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Toronto, Ontario
About the Department
The Cloudflare sales team is comprised of Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together to acquire customers and help them adopt Cloudflare technologies to create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real security and performance challenges while creating the revenue streams that help the company provide free services to millions in our community.
What you'll do
We are looking for an experienced
Sales Director
to lead and grow the Enterprise and Public Sector business in Ontario with responsibility for driving Cloudflare's revenue and brand awareness in the region. Based in the Greater Toronto Area and reporting directly to the Canadian VP, the Sales Director will require both strategic and hands-on leadership skills to lead the go-to-market strategy, including hiring, leading and growing the sales team, building pipeline, and driving sales to grow the business in the region. In this role you will work actively with prospects, customers, partners and field sales professionals to sell and close deals to build the region.
Additional responsibilities will include:
Design, build and execute strategies for the Region in collaboration with regional and global functional leaders
Lead and grow the Central Canada Enterprise and Public Sector (Named) sales team working with global functional leaders and recruiting resources.
Serve as the local point person for all Named functions in Canada including customer relationships, pipeline development, account management, sales and partnerships.
Drive business cadence for forecast calls, business reviews, deal reviews, customer account reviews, weekly team meetings and periodic company-wide meetings.
Lead programs and campaigns - working across sales, marketing, customer success, solutions engineering, business development and support - to drive awareness, pipeline and sales results.
Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all regional sales and go-to-market strategies.
Represent Cloudflare as the single point of contact for all Regional operational concerns, ensuring proper and timely escalation and resolution.
Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members.
Outstanding leadership that inspires interpersonal effectiveness, develops talent and effects change. Willing and able to be a “doer” and “influencer”.
Represent Cloudflare at external conferences and events.
Examples of desirable skills, knowledge and experience
Bachelor's degree required.
10+ years of direct B2B sales experience, selling to large Enterprise accounts
5+ years of direct sales management experience leading an Enterprise field sales team.
Experience managing and coaching long, complex, high value Enterprise sales cycles
Experience selling into top tier accounts in key verticals including Financial Services, Retail, Industrial. Energy and Media.
Understanding of IaaS, Networking and Information Security services.
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science or MIS a plus).
Strong leadership, presentation, interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit.
Comfortable working in a fast paced dynamic environment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
УдалённоNew York, New York; San Francisco Bay Area, California
УдалённоRemote - EMEA
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