Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
What you can expect:
- Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience
Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
AGENTIC ENGINEERING PLATFORM ENGINEER
Developer Productivity · AI Coding Agents · Developer Platform
🎯 Your main goal will be to keep n8n operating as an AI-native engineering organization where agents are embedded across the development cycle; helping teams plan, build, test, review, learn, and improve.
You’ll do this by maintaining and evolving the platform foundations, tools, guardrails, and team processes that make agentic development safe, measurable, and sustainable. Working with Developer Platform, Security, AI/Agents, Architecture, and product engineering teams, you’ll help teams continuously adopt what works from frontier AI and make success visible through faster feedback loops, better quality, stronger resilience, and more learning from what we ship:
BUILD THE PAVED ROAD FOR AGENTIC DEVELOPMENT
- Define safe task categories for autonomous agents, including what they can attempt, what they should never touch, and where additional review is required.
- Design and implement isolated execution environments where agents can work without exposing secrets or accessing sensitive systems unnecessarily.
- Build pilot workflows that allow selected Linear issues to be picked up by agents, tested, and converted into useful draft PRs.
MAKE N8N'S MONOREPO AGENT-READY
- Create and maintain repo instructions, agent playbooks, ownership metadata, coding guidelines, and documentation that improve agent performance.
- Continuously improve developer workflows, repo structure, testability, and documentation based on where agents succeed, fail, or create reviewer friction.
- Partner with Architecture and senior engineers to define boundaries, dependencies, and areas where agents need more context or tighter constraints.
INTEGRATE AGENTS INTO ENGINEERING WORKFLOWS
- Integrate agentic workflows with Linear, GitHub, CI, test infrastructure, and developer review processes.
- Design PR evidence templates that help reviewers understand what changed, why, what tests ran, what risks remain, and where human judgment is needed.
- Partner with Security, AI/Agents, Developer Platform, and product engineering teams to define guardrails for sensitive areas like auth, billing, permissions, and data handling.
MEASURE QUALITY, SAFETY, AND ADOPTION
- Create benchmarks from real historical engineering tasks to evaluate agent output quality, failure modes, test pass rates, review burden, and production risk.
- Define quality signals and adoption metrics such as draft PR usefulness rate, reviewer acceptance rate, CI pass rate, rework rate, and developer satisfaction.
- Use data and feedback from pilot teams to improve agent workflows, reduce unsafe attempts, and build trust across engineering.
REQUIREMENTS
MUST-HAVES
- 🧠 Autonomous coding agents: You have experience with autonomous coding agents, AI coding platforms, agent orchestration systems, or internal AI developer tooling.
- 🤖 Agentic development experience: You have practical experience building, deploying, or operating AI-assisted or agentic software development workflows that work with developers not besides them.
- 🛠️ Strong engineering foundations: You have a strong software engineering background, ideally in platform engineering, developer experience, infrastructure, tooling, CI/CD, or engineering productivity.
- 🧭 Ambiguity leadership: You’re comfortable leading a first-of-a-kind technical initiative from problem definition through pilot, adoption, measurement, and iteration.
- 🔁 Modern engineering workflows: You deeply understand GitHub, CI, testing strategies, code review, monorepos, issue tracking, developer environments, and release risk.
- 🔐 Safety-first judgment: You have strong judgment around permissions, secrets, sandboxing, sensitive code paths, and human-in-the-loop review.
- 📊 Measurable systems thinking: You know how to design benchmarks, quality signals, failure-mode tracking, and adoption metrics.
- ✍️ Clear written communication: You’re strong at writing repo instructions, playbooks, PR evidence templates, technical proposals, and alignment documents.
- 🤝 Cross-functional influence: You have credibility with senior engineers and can influence across Platform, Product Engineering, AI, Security, and Architecture without formal authority.
NICE-TO-HAVES
- 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js, or JavaScript monorepo.
- ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, automated testing infrastructure, preview environments, or internal developer platforms.
- 🛡️ Security-aware platform engineering: You have worked on sandboxing, secrets management, least-privilege access, or sensitive code ownership.
- 📏 AI evaluation: You have created evaluation frameworks, benchmarks, or quality metrics for AI-generated code or automation systems.
- 🌍 Open-source communities: You have experience contributing to open-source or source-available projects with active developer communities.
- 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling, and customer trust are central.
- 🔗 Workflow automation: You’re familiar with workflow automation, integration platforms, AI orchestration, or developer-facing products.
Why join us?
At n8n, you’ll help define how autonomous AI agents become a trusted part of engineering inside one of Europe’s fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework, and developer workflows that determine whether agents can contribute meaningfully to production engineering without lowering the quality bar.
You’ll join a remote-first team with high autonomy, high visibility, and a strong builder mindset. Because this is a first-of-a-kind role, you’ll have the opportunity to set direction, influence engineering culture, and create learnings that may inform both internal engineering productivity and n8n’s external product thinking.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote - EMEA
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth.
Responsibilities:
Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it.
Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker.
Excellent Communication: Your written and spoken communication skills are outstanding.
Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work.
Highly Adaptable: You excel in a fast-paced and dynamic organizational setting.
Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization.
Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner.
Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team!
Qualifications:
5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Команда DS Lab — это RnD-подразделение внутри департамента Trust & Safety, которое разрабатывает решения для повышения доверия и безопасности пользователей на площадке.
Мы работаем с широким спектром AI-задач, используем современный стек технологий, а также регулярно внедряем SOTA-подходы для того чтобы быть быстрее и умнее тех, кто пытается обмануть бизнес и пользователей.
Задачи:
— Обучать и развивать ML-модели, направленные на повышение доверия и безопасности миллионов пользователей на площадке;
— Реализовывать полный жизненный цикл ML-проектов: от глубокого анализа данных и поиска гипотез до запуска решений в production и их мониторинга;
— Работать с передовыми архитектурами (Transformer, LLM, VLM), проектируя на их основе сложные решения, включая автономные агентские системы;
— Изучать текущие бизнес-процессы департамента, находить точки роста и внедрять инновационные методы для их качественного улучшения;
— Исследовать SOTA-подходы к решению сложных задач и адаптировать их под специфику и потребности бизнеса.
Требования:
— Успешно реализовали сложные технические проекты «с нуля» и обладаете опытом доведения своих решений до этапа промышленной эксплуатации в высоконагруженных системах;
— Детально понимаете устройство современных нейросетевых архитектур (включая трансформеры, мультимодальные системы и агентские паттерны) и имеете опыт их практического применения;
— Обладает глубокой экспертизой в CV и/или NLP;
— Уверенно владеете современным стеком разработки и фреймворками для DS/ML, понимаете принципы оптимизации производительности моделей;
— Способны самостоятельно вести проект, декомпозировать задачи, оценивать риски, аргументировать выбранный подход, коммуницировать со стейкхолдерами и заказчиками;
— Умеете работать в условиях высокой неопределенности, быстро проверять гипотезы и вовремя отказываться от неработающих подходов;
— Используете Claude Code, Codex и другие агентные инструменты в ежедневной работе: умеете декомпозировать задачи под агента, писать контекст и инструкции, проверять и дорабатывать результат.
Будет здорово, если вы:
— Имеете опыт работы с агентскими решениями или понимаете принципы их построения на базовом уровне;
— Умеете быстро создавать работающие прототипы и интерактивные инструменты для демонстрации результатов заказчикам;
— Обладаете экспертизой в области Trust & Safety и/или имеете опыт работы в крупных E-commerce проектах;
— Есть опыт в edge computing, распознавании речи или машинном переводе.
Location: APAC - Australia
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas.
Excellent Communication: Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability: You excel in a fast-paced and dynamic organizational setting.
Qualifications:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas.
Excellent Communication: Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability: You excel in a fast-paced and dynamic organizational setting.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About This Role
GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Senior Manager on the Delivery team, you will play a key role in building team capacity, strengthening response systems, and ensuring GiveDirectly can deploy effectively at scale. You will mentor and develop Delivery Managers and surge roster members, contribute to the strategic direction of the team, and serve in assigned functional roles during responses. This role does not currently carry direct line management responsibility, though this may be added as the team scales.
Senior Managers should be able to:
Understand and clearly communicate about the market/landscape and GiveDirectly's value proposition in their domain and across domains
Mentor teams and contribute to resource planning to develop individual members
Oversee excellence in design and implementation, with a constant drive to improve, iterate, and learn
What You'll Do
Support and Develop High-Performing Teams
Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational best practices, building long-term capacity across the team
Participate in the evaluation of the team's learning opportunities and contribute to the professional development of individual team members with key performance indicators
Support quality assurance across responses, providing expertise and guidance to ensure consistent operational standards
Contribute to the strategic vision and direction of the Delivery team, in coordination with the Delivery Director
Support broader surge roster readiness, including onboarding and preparing internal and external surge staff for deployment
Strengthen Response Systems and Capabilities
Support steady-state work as assigned by the Delivery Director, including development of tools, protocols, and documentation
Contribute to the development and continuous improvement of operational tools and protocols to accelerate readiness across a growing number of countries
Conduct operational diligence and feasibility inputs for potential responses, in coordination with the Delivery Director
Define, track, and report on operational efficiency metrics to support performance management and continuous improvement
During responses, serve in an assigned functional role as directed by the Delivery Director
Support Fundraising and External Representation
Translate field learnings and operational experience into inputs for donor proposals, updates, and campaign materials, in coordination with the Fundraising team
Represent GiveDirectly at external and internal forums as assigned, including media engagements as necessary
Staff Emergency Cash Responses
Deploy on short notice to implement Emergency Cash crisis response programs
When deployed or remote: supervise program implementation, test approaches and tools, drive program design, liaise with local authorities and other response actors, and ensure excellent communication and documentation during responses
When deployed: conduct field assessments, coordinate field logistics, and ensure the safety and security of the deployed team
What You'll Bring
Alignment with GiveDirectly values:
exceptional alignment with values and an active demonstration of our core competencies — emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity
5–7+ years of experience:
in a role focused on problem solving, team management, cross-functional collaboration and/or new business development. Prior humanitarian/emergency experience strongly preferred
5+ years of experience:
working in difficult settings, including low-resource and high-insecurity contexts
3–5+ years of experience:
providing direct mentoring or coaching to teams, with the ability to assess strengths and opportunities for improvement, as well as measure performance growth
Analytical problem solving:
looks at problems with an analytical and iterative mindset, with a strong framework for prioritization and the ability to bring structure and process to ambiguous problems
Strong project management skills:
the ability to manage multiple workstreams, prioritize and explicitly deprioritize, and hold a high quality bar
Strong technical skills:
including data analysis and ease with learning new third-party tech platforms and tools
Fundraising:
preference for candidates with a strong partnership and relationship-management background
Strong communication skills:
skilled in speaking, writing, presenting, and negotiating across multiple stakeholders
Enthusiasm for fast-paced environments:
which may lack a pre-defined playbook for success and involve significant "learning by doing." Comfort with ambiguity and building systems from scratch
Language Requirement:
English (professional fluency)
Language Preference:
Additional proficiency in French, Portuguese, Arabic, or other languages is a plus
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff's total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles.
United States
Base Salary: $115,000
Bonus at Target Performance: 10% (~$11,500, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $13,455 in 2025)
Estimated Total Compensation at Target: $126,500+
Annual Benefits Stipend: $21,393
United Kingdom
Base Salary: £73,900
Bonus at Target Performance: 10% (~£7,390, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be £8,646 in 2025)
Estimated Total Compensation at Target: £81,290+
Annual Benefits Stipend: £2,760
Kenya
Base Salary: $79,825
Bonus at Target Performance: 10% (~$7,983, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $9,340 in 2025)
Estimated Total Compensation at Target: $87,808+
Annual Benefits Stipend: $8,453
If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Dubai
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
Requirements:
Bachelor's degree in Accounting/Finance
Work experience in accounting with a focus on settlements with suppliers - at least 2 years
Good understanding of accounting principles and UAE tax regulations
Attention to detail and accuracy
Good analytical, communication, and organizational skills
Proficiency in accounting software: 1C, SAP. Good knowledge of Excel
Languages: Ukrainian and English - at an intermediate level or higher
Responsibilities:
Documents check and accounting posting: receipts of goods and services, returns to suppliers, expenses
Control over correct records of transactions with suppliers within orders/contracts, and records of required adjustments
Reconciliations with suppliers
Assist with tax filings and annual audits
Other tasks
We offer:
Opportunity to work in one of the most recognized and innovative security manufacturers
Opportunity to take on new challenges, advance your career, and make a meaningful impact
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
Join Ajax Systems!
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & JOB QUALIFICATIONS
Responsible for navigation safety and voyage planning, including chart corrections and publications
Assists Chief Officer in cargo operations, inspections, and safety duties
Responsible for the safety equipment and Voyage plan of the vessel.
Holder of valid COC (STCW Reg II/1) with verification.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Fluent in written and spoken English language.
Experience with multicultural working environment.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 6 months in Rank with the same type/size of vessel.
Experience onboard same vessel tonnage is mandatory.
Experience in Steam Turbines cargo pump system is recommended.
Experience with Crude Oil and STS cargo operations.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATIONS
Responsible for leading Engine room team to ensure smooth operation of Engines and machinery equipment.
Experience in repairs and dry docking is required.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Effective English communication.
Safety culture and mindset.
Experience with multicultural working environment.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum Experience in Rank 12 months with Engine type (MAN B&W 2 stroke)
Experience on Electronic engines is advantage
Substantial experience on large cruise ships with worldwide itinerary.
Experience in trading USA area is recommended
Holder of valid national COC and C1/D US Visa
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 month]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Bonus Scheme
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Dubai
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Qualifications:
5+ years of commercial experience in Business and Sales Management in the
electronic security industry
.
Sales experience in the UAE region, operating from Dubai.
Strong technical knowledge of electronic security systems
,
including access control, video surveillance, intrusion detection.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Conversational English and Arabic required
Key Responsibilities:
Achievement of Sales Targets: Consistently meet or exceed assigned sales targets and key performance indicators (KPIs) on a quarterly and annual basis.
Develop and implement a strategic business development plan in the UAE, aligned with company objectives and market trends.
Identify, evaluate, and onboard new partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive wages - and a transparent motivation system.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
If you are a results-driven individual with a passion for business development, we would love to hear from you. Please submit your resume in English for consideration.
Задачи:
— Разработка мобильного приложения в составе фича тимов, создание крупных и мелких фич, например, новых разделов в приложении, виджетов для чата и прочих продуктовых задач.
— Владение архитектурой ключевых частей SDK на Swift (SwiftUI + UIKit-interop, современный concurrency).
— Решение сложных задач стриминга и отзывчивого UI, обеспечение плавности интерфейса при поступлении контента по частям.
— Фокус на производительность: устранение hitch-ей, фризов главного потока, оптимизация памяти и скорости запуска.
— Поддержка и настройка процесса замеров производительности с использованием собственного perf-харнесса.
— Профилирование через Instruments, Memory Graph, MetricKit с глубоким анализом трасс.
— Ведение Swift 6 strict concurrency и data-race safety.
— Активное ревью кода и обмен экспертизой в команде.
Требования:
— Глубокие знания Swift и зрелое понимание SwiftUI и UIKit, включая их взаимодействие и ограничения.
— Проектирование concurrency с использованием actor-изоляции, structured concurrency и обеспечения безопасности от data-race.
— Умение самостоятельно проводить исследования производительности от выявления проблемы до измеримого результата.
— Приветствуется опыт с рендерингом текста/разметки, метриками производительности, разработкой библиотек и фреймворков в продакшене.
Условия:
— Работа на аутстафф в финтех компанию.
— Локация строго Москва.
— Гражданство РФ.
— Техническое оборудование предоставляет заказчик.
— Загрузка 2 месяца с возможным продлением.
— Удалённая работа.
Особенности:
— Работа с реальным AI-продуктом.
— Инженерная культура с замерами, профилированием, ревью и решениями на основе данных.
— Современный стек без легаси: Swift Concurrency, актуальный SwiftUI, чистые инструменты.
О направлении
Роль отвечает за программную и управляющую часть автоматизированных систем UmproTech для американского рынка: robots, PLC/HMI, safety, sensors, industrial networks, alarms, recovery logic и remote diagnostics.
Главная задача
Если главный инженер определяет архитектуру системы, а механический инженер прорабатывает компоновку и механику, этот специалист заставляет всю систему правильно, безопасно и устойчиво работать.
Основные обязанности
1. Программирование промышленных роботов.
2. PLC programming и HMI development.
3. Разработка sequence/state-machine logic.
4. Создание I/O architecture и machine interfaces.
5. Интеграция robots с laser, welding, conveyors, fixtures, vision и периферией.
6. Industrial networks, servo/motion, sensors и drives.
7. Safety PLC, light curtains, scanners, safety gates и interlocks.
8. Alarm, diagnostics и recovery logic.
9. Manual/automatic modes, recipes и fault handling.
10. Offline programming, simulation и cycle-time optimization.
11. Подготовка software к FAT и remote commissioning support.
12. Анализ логов и удалённая диагностика систем в США.
13. Создание reusable PLC/HMI/robot software libraries UmproTech.
14. Документирование программного обеспечения и commissioning procedures.
Стандартизация
Задача — не программировать каждый проект с нуля. Нужно создать единый UmproTech Automation software framework: структуру PLC, robot↔PLC communication, HMI, alarm codes, diagnostics, recovery, safety states и reusable function blocks.
Пример задачи
Есть роботизированная сварочная ячейка: robot, welding power source, fixtures, pneumatic clamps, safety scanner, gates, sensors, HMI и PLC.
1. Разработать control architecture и I/O list.
2. Сформировать sequence of operation.
3. Запрограммировать PLC, robot и HMI.
4. Реализовать safety states.
5. Создать alarm и recovery logic.
6. Реализовать ручной и автоматический режим.
7. Подготовить систему к FAT.
8. Подготовить инструкции для американского field engineer.
Что выполняется из Москвы
1. PLC/HMI development.
2. Robot programming и offline simulation.
3. I/O, sequence, alarm/recovery logic.
4. Software documentation.
5. Анализ логов и remote troubleshooting.
6. Reusable software libraries и standards.
Что выполняется в США
1. Физический монтаж и wiring.
2. Проверка реальных I/O и подключений.
3. Robot mastering и фактическая калибровка.
4. Финальная safety validation.
5. Commissioning, SAT и работа с клиентом.
Требования
1. 4+ лет в промышленной автоматизации, PLC/АСУ ТП или industrial robotics.
2. Практический опыт программирования PLC и промышленного робота.
3. Опыт запуска реального промышленного оборудования.
4. Понимание IEC 61131-3, Structured Text, Ladder и Function Blocks.
5. Умение читать электрические схемы и работать с digital/analog I/O.
6. Industrial networks, servo/motion, sensors и machine safety.
7. Сильный troubleshooting и способность самостоятельно находить причину неисправности.
8. Структурированный код и техническая документация.
9. Английский для документации и переписки.
Желательные платформы
1. PLC: Siemens, Beckhoff, Allen-Bradley, Codesys, Omron или Mitsubishi.
2. Robots: FANUC, ABB, KUKA, Yaskawa, Kawasaki, Universal Robots или аналогичные.
3. Практический commissioning ценится выше лабораторного опыта.
Большое преимущество
1. Robotic welding, machine tending, laser automation.
2. Palletizing, material handling, conveyors.
3. Machine vision, grippers, pneumatics, servo systems.
4. Remote diagnostics, industrial data collection и OEE.
Первые задачи
1. Выбрать совместно с главным инженером стандартную PLC architecture.
2. Создать robot↔PLC communication standard.
3. Разработать базовый UmproTech automation software framework.
4. Создать стандарт HMI, alarms, diagnostics и recovery logic.
5. Подготовить software первой robotic welding cell.
6. Участвовать в разработке automatic laser loading/unloading.
Результат первых 12 месяцев
1. Рабочий UmproTech Automation software framework.
2. Первая запущенная robotic welding cell.
3. Первые customer projects в США.
4. Reusable PLC/robot function blocks.
5. Стандартизированные HMI, alarms, diagnostics и recovery procedures.
6. Сокращение времени разработки и commissioning следующих проектов.
Отбор
Кандидат получает практический кейс с robot, PLC, fixture, welding system, safety scanner и sensors. Нужно объяснить architecture, sequence, safety states, alarm/recovery logic и действия системы при сбоях. Главный критерий — способность построить устойчивую и обслуживаемую промышленную систему.
Anthropic Fellows Program is designed to foster AI research and engineering talent by providing funding and mentorship to promising technical talent regardless of previous experience. Fellows primarily use external infrastructure such as open-source models and public APIs to work on empirical projects aligned with Anthropic's research priorities, aiming to produce public outputs like paper submissions. The program runs multiple cohorts yearly with rolling application reviews, expecting a start in January 2027 but flexible start dates can be requested.
The program includes 4 months of full-time research, direct mentorship from Anthropic researchers, access to a shared workspace, connection to the AI safety and security research community, a weekly stipend of 3,850 USD / 2,310 GBP / 4,300 CAD plus benefits varying by country, and funding for compute (~$15k/month) and other research expenses.
The interview process involves an initial application and reference check, technical assessments and interviews, and a research discussion. Applicants are encouraged to apply even if they do not meet every qualification, with emphasis on diversity and inclusion.
There are two main fellow tracks:
ML Systems & Performance Fellows:
- Mentors include Alwin Peng and Zygi Straznickas.
- Projects may involve building CPU simulators for accelerator workloads, adding backends for accelerators on open source projects, building on-demand infrastructure, and creating complex synthetic data or environment pipelines.
- Candidates should have strong software engineering skills, experience with complex ML systems, ability to balance research and engineering rigor, comfort with large-scale distributed systems and high-performance computing, experience with training or evaluating large language models, and skills in analyzing and debugging model training.
- Fluency in Python and full-time availability are required.
Reinforcement Learning Fellows:
- Mentors include Ruhua Jiang, Kaidi Cao, Sunny Duan, David Brandfonbrener, Colt Steele, Dino Distefano, and Will Williams.
- Projects may include building model-based tools to understand and improve AI training data, research on generalization, creating RL environments to improve Claude models and safety-related tasks, and research and implementation of RL algorithms.
- Candidate criteria are similar to ML Systems Fellows.
Logistics:
- Participants must have work authorization and be located in the US, UK, or Canada during the program.
- Shared workspaces are available in San Francisco; remote participation is allowed in the UK, US, or Canada.
- Visa sponsorship is not provided; candidates must have or obtain full-time work authorization independently.
- The program duration is 4 months full-time, with possible extensions and flexibility for partial commitments.
Additional notes:
- No guarantee of full-time offers post-program, though strong performers may receive offers or continue impactful AI safety work elsewhere.
- Anthropic's full-time role policies do not apply to the Fellows Program.
- The company emphasizes collaborative, large-scale AI research with a focus on safety, interpretability, and steerability.
- Candidates must be fluent in Python and able to commit full-time.
- The program values diversity and encourages applications from underrepresented groups.
- Safety advice is provided regarding recruitment communications.
Apply at the provided link.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Senior Director, Corporate Counsel, you’ll oversee 1Password’s Corporate Legal function and provide strategic legal guidance across a broad range of matters. Reporting to the VP, Legal & General Counsel, you’ll play a key role in supporting 1Password’s growth, M&A activity, international expansion, financing activities and corporate and subsidiary governance. This role also oversees compliance, equity, litigation, intellectual property and marketing matters.
You’ll partner closely with leaders across Finance, Marketing, People, Corporate Development and other business functions. This role requires a pragmatic, business-minded lawyer who can operate effectively in a fast-paced environment, manage complex projects, and provide clear advice on matters involving multiple stakeholders and jurisdictions.
This is a remote opportunity within the United States and Canada.
How we’re using AI today
On the Legal team, AI helps us move faster without sacrificing quality. We use it to draft and review commercial agreements, implement negotiation playbooks, and prepare the groundwork for legal review. AI also helps us stay on top of regulatory developments, synthesize research across jurisdictions, and identify risks in novel situations like new product launches or partnership structures. The result is a team that can operate at higher volume with greater consistency, while creating more time for the judgment calls, collaboration, and meaningful decisions that matter most.
What we're looking for:
- Juris Doctor with active bar membership in Canada or the United States and at least 10 years of relevant experience, including time at a nationally recognized law firm and ideally a mix of late-stage private and public company work. Experience in technology or SaaS is preferred.
- Experience leading or supporting mergers and acquisitions, including due diligence, negotiations, transaction documentation, and post-closing integration.
- Strong knowledge of corporate governance, securities laws, entity management and experience preparing for or managing public company compliance.
- Experience advising on international expansion, including subsidiary formation and regulatory requirements across multiple jurisdictions.
- Experience supporting financing transactions and related securities law compliance.
- Ability to identify legal and business risks, develop practical mitigation strategies, and communicate recommendations clearly to senior stakeholders.
- Experience managing external counsel and coordinating cross-functional teams on complex legal matters.
- Excellent judgment, written and verbal communication skills, and attention to detail.
- A practical, collaborative, and solutions-oriented approach to legal work.
- Ability to manage competing priorities independently while maintaining a high standard of execution.
What you can expect:
- Lead the legal workstreams for mergers and acquisitions, including due diligence, negotiations, drafting and reviewing transaction documents, and coordinating with external advisors and internal stakeholders.
- Advise on legal considerations and regulatory requirements related to international operations and expansion.
- Oversee corporate entities, corporate records, and related governance processes, including the incorporation and ongoing management of global subsidiaries
- Provide guidance on corporate governance matters, including developing and implementing corporate policies and procedures.
- Support Finance on a variety of matters, including insurance renewals, tax planning, financial statements, employee equity, commission plans, and other strategic projects.
- Review marketing materials and advise on applicable compliance requirements.
- Develop and deliver compliance training programs for employees on relevant legal and regulatory topics.
- Identify legal risks across the organization and develop strategies to mitigate those risks.
- Manage litigation and dispute resolution matters, including overseeing external counsel, developing case strategies, and supporting negotiations.
- Manage 1Password’s intellectual property portfolio, including trademarks, copyrights, and patents.
- Serve as a trusted legal partner to leaders across the business, balancing thoughtful risk management with the needs of a fast-moving company.
USA-based roles only: The annual base salary for this role is between $269,000 USD and $404,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $234,000 CAD and $351,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Zomba, Malawi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About the role
The Program Manager (PM) will own the overall process for field operations in GiveDirectly Malawi’s flagship district transformation program. The PM will be driving enrollment and payment targets while tracking team performance. They will be working closely with district partners, mobile money partners, and district government counterparts while also building a culture of mentorship and professional development within their team and identifying opportunities for risk mitigation and process improvement.
As the most senior GiveDirectly representative in the district, the PM will serve as the key “eyes and ears” resource in Malawi for GiveDirectly and will be responsible for regularly synthesizing updates on operational health. The role will have significant responsibility and a high degree of autonomy in creating and managing a large team.
What you’ll do
Project Management:
The PM will be responsible for managing all aspects of ground operations, including:
Owning end-to-end operations for enrollment, verification, and payment delivery, setting and tracking quantifiable targets. e.g., recipients enrolled and operational efficiency
Serving as the organization’s engine for continuous improvement of the enrolment and follow-up processes, and overall recipient experience
Coordinating with mobile money and telecom partners to ensure smooth, secure payment delivery, and lead troubleshooting when payments are delayed.
Monitoring security in the areas of operations to ensure the team and recipients can operate safely
Monitor operational and fraud risk in coordination with GiveDirectly's Internal Audit team; identify and close loopholes.
Uphold safeguarding standards across field operations, and design enrollment, payment, and community-engagement processes that prioritize recipients’ safety.
Lead survey design and updates, and use data to track performance and inform decisions, working closely with GD's global Data team.
Build and maintain program documentation and knowledge-management materials for internal use and product development.
People Management:
Assisting the HR Manager in Hiring, training, and managing field staff, building a performance-oriented culture with regular feedback and development.
Running performance reviews for direct reports and building their capacity to do the same for their reports
Role-model GiveDirectly's values, fostering a team culture that's ambitious, fast-paced, inclusive, and committed to excellence
Vision & Critical Thinking:
Conceiving, developing and testing new protocols and methods before initiating scale-up
Anticipating areas of risk and creating mitigation plans
Data and Analysis:
Leading survey creation and updates for new and existing projects
Guiding and supporting direct reports on data inquiries, skill development, and data analysis
Working effectively with GD’s global tech team (framing needs and expectations, and holding self and others accountable to agreed timelines)
Partnerships & Government Relations
Establish and maintain strong relationships with government counterparts, donors, telecom/mobile money operators, and community-based partners.
Represent GiveDirectly in local coordination forums, and support hosting of donors, journalists, and other visitors.
Support partnership and fundraising efforts, tracking opportunities, contributing to proposals, and reporting to funders such as the World Bank.
What you’ll bring
Demonstrated success in a high-performance work environment
Exceptional leadership ability with demonstrated success in motivating and developing junior staff
Strong interest in advancing the values and mission of GiveDirectly
Exceptional communication, organizational, and analytical skills, including a high level of proficiency with G-suite/Google workplace.
At least 4-5 years of management experience, preferably managing managers
Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upward about gaps and risks
Ability to manage day-to-day operations while simultaneously building more robust and efficient systems
Experience overseeing operations aligned to a fixed budget
Fluency in English
Experience in cash transfer programming, social protection, humanitarian response, or a related field is a plus.
Comfort operating in both rural and urban field environments.
Master's degree preferred.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Remote - US
About the Job:
The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business.
Responsibilities:
Territory Management:
Develop and maintain comprehensive territory and account plans.
Pipeline Generation:
Secure consistent new opportunities through targeted outreach and account research.
Revenue Growth:
Achieve quarterly revenue and new logo acquisition targets.
Customer Engagement:
Build strong relationships with champions and decision-makers, developing compelling business cases.
Collaboration:
Work with SDRs, SEs, and other teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute long-term strategies that drive business growth within a defined territory.
Identify and capitalize on market opportunities and align them with company objectives.
Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge.
Enterprise Sales Expertise:
Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals.
Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals.
Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions that create measurable value.
Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.
Overcome obstacles and find innovative solutions to meet customer needs.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors.
Take ownership of the territory, managing customer acquisition with confidence and minimal instruction.
Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals.
Analytical Skills & Data-Driven Insights:
Analyze market data, sales metrics, and customer insights to inform strategies and decision-making.
Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts.
Use CRM and sales tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate large-scale, complex contracts, balancing customer needs with company goals.
Create mutually beneficial agreements that result in long-term business relationships.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment.
Communicate complex ideas concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets.
Demonstrate motivation by performance metrics and commitment to continuous improvement.
Take ownership for results, holding oneself accountable for achieving objectives.
Qualifications:
8+ years of sales experience, with a focus on net-new logo acquisition.
Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments.
Strong track record of exceeding quotas and managing complex sales cycles.
Understanding of IT infrastructure and organizational structures.
Expertise in account planning, stakeholder mapping, and value articulation.
Proficiency in sales methodologies like discovery frameworks and cost justifications.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.