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Location: United States (Remote) Workplace: Remote WHO WE ARE Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.   Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place! YOUR TEAM AND ROLE As a Director, Paid Marketing, working on the Marketing & Communications team, you’ll be a strategic leader responsible for building and scaling a profitable paid subscriber acquisition program and related projects. Partnering closely with marketing, product, design, user insights, data science and finance teams, you will own KPI development, campaign strategy, budget and resource allocation, and performance measurement.   You'll lead strategic roadmapping, prioritize high-impact projects, resource cross-functional teams, and ensure marketing performance is measured with a high degree of confidence. The right person is excited to prove that paid marketing growth and privacy-respecting advertising practices aren’t at odds — they’re our edge. You know how to use aggregate measurement, experimentation, and strong judgment rather than user-level targeting and tracking.   Example projects include: - Leading the development of and alignment around a break-even model that defines a profitable CPA - Planning integrated campaigns and securing buy-in to drive profitable paid subscriber growth - Designing and executing rapid testing cycles to identify and scale successful tactics ABOUT YOU - 10+ years of professional experience, including 4+ years in a senior leadership role driving profitable app subscription growth (ideally 1M+ subscribers). - Deep strategic expertise with a strong hands-on understanding of marketing channels (e.g., app store ads, paid social, mobile app networks), integrated campaign planning and execution, performance measurement, audience alignment, and creative best practices. - Proven track record of launching paid app subscription acquisition programs from the ground up, including setting cost-per-subscription targets, developing media plans, establishing measurement frameworks, and shaping creative and messaging. - Experience working at a consumer-facing tech company with a meaningful US user base (ideally 10M+ MAUs) and multiple products. - Skill in developing others, not just directing them, with demonstrated improvements in collaboration, expertise, productivity, and business impact. - Ability to apply first-principles thinking to break down ambiguous growth opportunities, challenge assumptions, identify the key drivers, and turn them into focused, achievable initiatives. - Comfort working in resource-constrained orgs where opportunity cost and impact are key drivers for prioritization and resource allocation. - High capability in analytics and measurement, including app economics (payback, LTV), incrementality/lift testing, modeling, and data analysis. - Excellent communication skills — you can clearly articulate recommendations and rationale, verbally and in writing, at all organizational levels. - Willingness to use AI and build effective workflows, accelerating work through AI agents. COMPENSATION Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation, plus stock options: - United States: $263,300 USD - United Kingdom: £183,850 GBP - Canada: CA$346,250 CAD - All other regions*: €214,950 EUR   *Team members outside the US, UK and Canada are currently paid $243,800 USD. Pay converts to the EUR amount above on January 1, 2027 for Spanish team members, and approximately February 1, 2027 in all other regions.   Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.   Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. HIRING PROCESS Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire. DIVERSITY, EQUITY AND INCLUSION DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request. PLEASE NOTE THAT: - You’ll be required to attend meetings on camera via video conferencing - Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. - While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. - A successful candidate must pass a background check as a condition of joining the team. - By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: - Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes. - Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. - Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!

Environment style and concept exploration; 3D environment and asset creation;

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Support Specialist, you’ll help customers succeed with the Figma product suite, from individual designers to large enterprise teams. You’ll join an experienced, close-knit support team that cares about each other and about doing great work for customers. AI is changing how people design and build, and our products are changing with it. You’ll be among the first to see how customers use what we ship, you’ll learn directly from our Product and Engineering teams, and what you hear from customers will help shape what we build next. This is a full-time role based in our Bengaluru office. What you’ll do at Figma: Resolve customer tickets in Zendesk, mostly by email, such as helping a designer get back into a locked account or sorting out who can view and edit a shared file Troubleshoot technical issues across the Figma product suite, such as figuring out why a prototype isn’t behaving as expected or why a customer’s AI tool won’t connect to Figma Review AI-generated output and credit usage to make fair, consistent calls, such as deciding whether a customer’s AI credit usage matches what they were charged and explaining the outcome clearly Write clear bug reports and product feedback, such as documenting the steps to reproduce an issue affecting several customers so Engineering can prioritize a fix Facilitate calls with customers when email isn’t enough, such as screen-sharing with an Org admin to walk them through their team’s setup Stay current as our products evolve, such as joining a launch session with Product Managers and Engineers, then turning what you learned into a guide or macro for the team Work from our Bengaluru office during a schedule that aligns with US business hours We’d love to hear from you if you have: 2+ years in a customer support role, ideally at a SaaS company Hands-on experience with design tools like Figma, and regular use of AI tools in your work A knack for technical troubleshooting and explaining complex things simply Excellent written English and a warm, human communication style Curiosity and a habit of learning new technology on your own While it’s not required, it’s an added plus if you also have: Professional experience in UX or product design Familiarity with AI design or code-generation tools Working knowledge of Zendesk Background in supporting both self-serve and enterprise customers At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Anywhere in Belgium, France HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. At Alan, we want people to find the right product to take care of themselves, as early and as easily as possible. Getting a new pair of glasses usually means an appointment, a lost prescription, 47 frames tried on in a store, and a two-week delay. Most people put it off for months. The Shop is how Alan members get glasses, lenses and well-being products in a few clicks, covered by their insurance when possible. Most e-commerce teams are incentivized to sell more. We're incentivized to get members the right product at the right time for their health. We're looking for a fullstack engineer to join the Shop crew. One brief: help our members choose what is right for them, when it is right for them, in a few clicks. Everything else, we figure out together. ABOUT THE SHOP CREW The Shop crew is a fully autonomous product team that owns the whole lifecycle of the Shop: not just the code, but the whole business. Product managers, product marketers, ops specialists, designers, data scientists and engineers work side by side on one mission. What we've built so far: - An end-to-end optics experience: frames and lenses, virtual try-on, prescription scanning, and checkout priced against each member's coverage. - One commerce platform behind the whole Shop and its three verticals. - A growing well-being catalog: about 14 brands and 170 products today, thousands soon. The Shop is growing fast: more products, smoother flows, and an experience that's more and more integrated into the rest of Alan for our members. The crew needs to grow too, and that means plenty of new opportunities for engineers. WHAT YOU'LL DO The Shop is one of the most varied crews in Alan Engineering. In the same week, you might: - 🔌 Build integrations with our customized e-commerce back office, our in-house virtual try-on, suppliers and partner opticians. - 🛍️ Ship member-facing flows: dynamic catalogs, purchase flows tailored to each member's coverage, prescription scanning, returns, and out-of-pocket purchases like lens upgrades and extra pairs. - 🌿 Scale the catalog beyond optics, with discovery and personalized navigation that still work at thousands of products. - ⚖️ Navigate legal ground: e-commerce rules, invoicing, France's 100% Santé reform, and supplier compliance. Selling medical devices is not like selling socks. - 📣 Help products reach members in the Alan app, in campaigns, and through Mo, our AI health assistant. A shop that can't promote its products is just a warehouse. - 📦 Work with ops on orders, deliveries and customer service, so a two-day delay never surprises a member. You won't just write code. You'll question supplier contracts, debate marketing copy, and debug prescription-scanning logic. Some days it feels less like building software and more like running a small business. That's the point. And the impact is direct: when someone orders their glasses faster, they literally see better, sooner. WHAT WE'RE LOOKING FOR - 8+ years building scalable software, with full-stack experience across backend and frontend. - A strong product mindset. You want to understand the why before the how, and you enjoy working with members, ops, legal and marketing. - Ownership from start to finish: you frame the problem, ship the solution, and watch the numbers afterwards. - Comfort with ambiguity and complex problems. You help shape the scope instead of waiting for a spec. - Clear communication with non-engineers, in English (French is a plus, since our first market is France). - Humility, curiosity, and a real interest in making healthcare more accessible. BONUS POINTS - Experience with e-commerce: catalogs, checkout, payments, order management, or a headless commerce platform like Saleor. - Curiosity about where e-commerce meets healthcare. - Experience with mobile (React Native) or with LLM-powered product features. HOW WE WORK - Our stack: React and React Native on the frontend, Python/Flask and PostgreSQL on the backend, all in one monorepo. Saleor powers our commerce back office. - We deploy daily, and the engineers who make product decisions are the ones who build them. - We use AI coding agents every day to move faster and focus on the hard problems. - You own decisions, outcomes and a whole domain, and your incentive is to build what's best for members. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read https://blog.alan.com/tech-et-produit/engineering-organisation-at-alanthis article https://alan.com/en/blog/discover-alan/a/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.   🌍 HOW WE WORK Location: You must be legally eligible to work in France, Belgium, or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration. We are looking for people who want to help people live in good health to 100 while helping employers turn health benefits from a cost center into their most valuable investment..   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Lviv Workplace: onsite Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe. The System Division is responsible for building and developing the Ajax software ecosystem. The team develops and maintains OS Malevich and the Video Management System, builds scalable cloud infrastructure, and creates client applications for multiple platforms, ensuring that all system components work together as a unified ecosystem. The division works with Java, Kotlin, Swift, C, C++, and Python. It includes embedded, cloud, mobile, and desktop engineers who ensure the stable operation of Ajax as a single digital platform. The Smart Home team focuses on integrating Smart Home devices into the Ajax ecosystem, developing cloud-based features such as automation scenarios and integrating third-party devices into the system. The team is also currently working on one of the most complex devices in the Ajax ecosystem, bringing together most of the company's technologies. This is an opportunity to contribute to the development of a sophisticated product that combines multiple technologies and engineering disciplines. Why this role is interesting: opportunity to work on high-load backend systems and distributed architecture. Real impact on core product development and architectural decisions. Modern technology stack and engineering-driven environment. Challenging tasks where performance, reliability and scalability truly matter. Required skills: 5+ years of commercial experience in backend development with Java in an enterprise environment. Strong understanding of Java Concurrency and hands-on experience with concurrent programming in production systems. Solid understanding of SOA, microservices and event-driven architecture. Practical experience with cloud computing platforms. Experience building and supporting high-load, scalable, and highly available systems; Hands-on experience with messaging brokers. Strong understanding of modern backend infrastructure, NoSQL. Practical experience with Kubernetes. Experience with Git, Gradle or othet CI/CD tools. Strong knowledge of unit testing and automated testing approaches. Would be a plus: experience with these technologies: Redis, Netty, Akka, NATS, AWS, Kafka, MongoDB, gRPC. Practical experience with Kotlin. Desire to grow into a team leadership role. What you will do: design and develop core backend services and data pipelines for the product line. Build clean, maintainable, and production-ready code with a strong focus on quality. Contribute to backend architecture, drive technical decisions, and document solutions for reliable deployment and operations. Ensure proper test coverage with unit and integration tests. Take ownership of performance, scalability, and cost efficiency within your domain. Maintain production reliability through monitoring, alerting, dashboards, and runbooks. Investigate and resolve production issues, including deep-dive analysis of complex cases. Work in a strong engineering culture with testing, continuous delivery and DevOps practices. Collaborate closely with product and engineering teams to deliver new features and improve existing services. We offer: the opportunity to suggest and implement your own ideas that directly influence the product and its mass production; A place in a fast-growing company with a motivated and professional team; Competitive salary; Medical insurance; Corporate English classes; The opportunity to participate in Ajax’s internal beta-testing program for security systems; Discounts from partner companies; Discounts on Ajax products. Turn on screen reader support. Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

Location: Seoul, South Korea Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what's possible with our platform. As a Senior Solutions Consultant based in Seoul and supporting enterprise accounts in Korea, you'll partner with Sales to shape technical deal strategies and lead complex customer evaluations. You'll connect customer business goals with Figma's capabilities, align stakeholders across Product, Design, Engineering, IT, and Security, and guide customers toward secure adoption at scale. Beyond individual opportunities, you'll contribute reusable approaches and coach teammates to strengthen the team's effectiveness. What you’ll do at Figma: Lead discovery for complex enterprise opportunities, uncover business priorities and technical requirements, and deliver tailored demonstrations and solution recommendations that connect Figma's capabilities to measurable customer outcomes Partner with Sales to define technical deal strategies, map stakeholders and decision criteria, agree on evaluation success measures, and lead evaluations through to a clear customer decision Own the customer IT and Security relationship throughout the deal cycle, coordinate security questionnaires, RFIs, RFPs, identity and enterprise requirements, and engage specialists to resolve complex questions and adoption risks Synthesize customer feedback across Korean accounts, identify recurring workflow and security needs, and partner with internal teams to inform product improvements and communicate current capabilities and limitations accurately Prioritize technical sales efforts across multiple opportunities, anticipate blockers, align cross-functional stakeholders, and develop repeatable approaches that improve enterprise evaluations and adoption Build reusable demos, technical guidance, and evaluation frameworks, and coach teammates on discovery, solution positioning, and handling complex customer conversations Operate with autonomy in ambiguous customer situations, exercise sound judgment about trade-offs and escalation, and bring together Sales, Solutions Consulting, Product, and Support to move opportunities forward We'd love to hear from you if you have: 8+ years of professional experience, including 4+ years of sales engineering or solutions consulting experience in a SaaS organization A strong technical foundation, with practical experience in front-end development or the software development lifecycle and familiarity with enterprise SaaS environments, identity, security, and governance requirements Curiosity about emerging technologies, especially AI, and a habit of hands-on experimentation to assess capabilities and limitations, develop credible customer use cases, and share practical guidance with teammates Strong communication skills, with experience influencing technical and business decision-makers, including senior leaders, and tailoring discovery, presentations, and demonstrations to Product, Design, Engineering, IT, and Security audiences Fluency in English to collaborate with internal teams and the global Figma community While it’s not required, it’s an added plus if you also have: Proficiency in Figma or other UX/UI design tools Experience working in a high-growth or fast-changing SaaS environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

About Upstart: Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit through technology. The company operates digitally with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City. The Team: The Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Compliance team designs, implements, and oversees the enterprise BSA/AML Program, Customer Identification Program (CIP), Customer Due Diligence (CDD), sanctions, and suspicious activity compliance programs. The team collaborates with Product, Engineering, Operations, Legal, Fraud, and Enterprise Risk to ensure regulatory compliance and effective risk management. Role and Responsibilities: — Lead the design, execution, and continuous improvement of BSA/AML, CDD, Enhanced Due Diligence (EDD), transaction monitoring, and sanctions screening for secured lending, unsecured lending, and deposit account products. — Serve as a BSA/AML Compliance advisor for deposit product initiatives, collaborating with Product, Legal, Operations, Engineering, and Enterprise Risk. — Develop and manage BSA/AML compliance initiatives including new deposit product launches, regulatory enhancements, and control improvements. — Administer ongoing customer due diligence and enhanced due diligence programs aligned with Upstart's CIP, Red Flags Program, and BSA/AML procedures. — Evaluate risks and typologies to develop transaction monitoring rules and investigation processes. — Monitor regulatory requirements such as FinCEN guidance, OFAC sanctions, and FFIEC examination expectations, translating changes into business processes and controls. — Develop key risk indicators (KRIs), key performance indicators (KPIs), and management reporting to assess program effectiveness. — Provide clear recommendations on regulatory requirements and risk trends to business stakeholders and senior leadership. — Drive remediation efforts for examination, audit, monitoring, and testing findings to strengthen compliance controls. Minimum Qualifications: — Bachelor's degree or equivalent practical experience. — 7+ years in BSA/AML compliance, financial crimes compliance, or related Risk/Compliance roles within regulated financial institutions. — Experience with customer onboarding processes including identity verification, CDD, EDD, sanctions screening, and ongoing monitoring. — Knowledge of regulatory requirements including BSA, USA PATRIOT Act, Customer Due Diligence Rule, and BSA/AML risks related to deposit products. — Experience developing AML risk assessments, KRIs/KPIs, management reporting, and leading cross-functional compliance initiatives. — Strong organizational, analytical, and communication skills. — Ability to identify policy gaps and drive resolution. — Experience in audit and exam readiness including evidence gathering, testing, monitoring, addressing findings, and responding to requests. Preferred Qualifications: — Certified Anti-Money Laundering Specialist (CAMS), Certified AML and Fraud Professional (CAFP), or equivalent. — Experience implementing and optimizing AML systems including data integration, rules configuration, testing, and validation. — Experience supporting deposit products such as high-yield savings accounts, certificates of deposit, brokered deposits. — Familiarity with BSA/AML tools for transaction monitoring, case management, and customer screening. — Experience working with examiners, auditors, and third parties. — Knowledge of regulatory change management and implementing new BSA/AML requirements. — Ability to investigate complex compliance issues, perform root cause analysis, and provide guidance for resolution. Position Location: Remote within the United States, with team operating on East/West coast time zones. Employees are encouraged to collaborate in-person during regular onsite sessions occurring once or twice per quarter. Compensation and Benefits: — Anticipated base salary range: $115,800 to $160,100 USD per year, dependent on geographic location, skills, experience, and education. — Additional compensation includes target bonuses, equity compensation, and comprehensive benefits such as medical, dental, vision, 401(k) with company match, employee stock purchase plan, paid time off, family leave, wellness allowances, and more. Equal Opportunity: Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.

Location: Yerevan, Armenia ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as an Associate, Medical Writing (MD) on a permanent basis. Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career! The Medical Writer acts as a team member supporting and executing the creation and updating of Clinical Evaluation Reports (CER), Summary of Safety and Clinical Performance Reports (SSCP), State of the Art Reviews (SOA) and Systematic Literature Reviews (LRR) for their assigned therapeutic area within Depuy Synthes. Main Job Tasks and Responsibilities: Performs tasks according to the assigned medical writing activities including systematic literature reviews primarily for the generation of Clinical Evaluation Reports (CER), Summary of Safety and Clinical Performance (SSCP), State of the Art (SOA), Post-Market Surveillance (PMS) including Periodic Safety Update Reports (PSUR), and Premarket Approval (PMA) Food and Drug Administration (FDA) Reports, including Humanitarian Device Exemption (HDE), Investigative Device Exemption (IDE) Reports, and Health Economics and Market Access (HEMA) research. The specific tasks are to be determined based on the assigned role in the project. Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues are encountered impacting the delivery schedule. Ensures error free and acceptable quality of assigned deliverables. Responsible for ensuring training compliance and timesheet compliance. Ensures that all assigned goals (e.g., utilization and efficiency) are met as per set standards for the performance year. Follows and complies with the Company’s Code of Conduct, Policies, and Procedures. Responsible for confidentiality, integrity, availability, and safeguarding of data. Responsible for reporting of security incidents and PIMS breaches as applicable. Complies with company QMS, ISMS, and PIMS requirements and applicable regulatory requirements. Demonstrates adherence and compliance to PIMS/GDPR requirements as follows: data processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner. Proficiency in oral and written English language. Proficiency in Microsoft Office Suites (e.g. Word, Excel, PPT, SharePoint). Education and Experience: Minimum bachelor’s degree in any life sciences field and at least 1 year of experience in medical writing, or any related field as applicable, OR Advanced/Post graduate degree in Medicine or life science (i.e. Master’s in Public Health) with any professional experience. Can work in a diverse team environment. Good analytical and comprehension skills. Proficient in time management and can work with minimal supervision. Our Benefits: Flexible Working Hours Team events and end of year party Employee satisfaction survey - your feedback is important for continuous improvement Health Insurance The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. We are on a mission to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Join our passionate team and make a meaningful impact on global healthcare! Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset, and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.  The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.

Location: Belgrade; Tbilisi; Madrid; Valencia; Poland; Lisbon; Riga; Tallinn; Yerevan Workplace: remote About us: Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone. Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users.  Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market. We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design. We are searching for an experienced QA automation engineer who will join our team and work on improving quality of our constantly growing product. Responsibilities: Write and maintain automated tests for Web, Android, Windows, iOS, macOS platforms applications Collaborate with the product, development and delivery teams Monitor and report of tests progress utilizing modern tools and methods Proactively share best practices, ideas and knowledge with the team Requirements: 3+ years of experience in test automation (at least 2 years with web and api automation) Programming skills with Java and Kotlin (or willing to learn Kotlin) Proficient in automation tools such as Selenium, Appium, and testing frameworks like JUnit, TestNG Experience with REST, GraphQL, gRPC Hands-on experience with IntelliJ (or other JetBrains IDEs) Experienced with browser developer tools in Chrome, Safari, and Firefox, basic JavaScript knowledge Experience in writing clean, maintainable, and easily readable code Excellent communication and problem-solving skills Attention to detail and a passion for delivering high-quality results Upper-Intermediate English level Knowledge of Russian language As part of the hiring process, you will be asked to complete a test. Please note that you should be prepare working as a Contractor under B2B service agreement. What we offer: - Great work environment that balances freedom and responsibility - Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge - We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year - Company computer equipment by request - Education courses for our team members, and we're willing to allocate funds toward your training expenses - English classes on our corporate platform - Offline company events in Lithuania and online team-building - Unlimited free Planner5D subscriptions

Location: Taguig, National Capital Region Workplace: Hybrid About the Team Research & Insights is the team that helps Salmon understand its customers, market, and business opportunities. The CX/UX Research team sits within it and works side by side with Product and Design, turning customer evidence into better product decisions. As Salmon continues to scale, the need for hands-on, in-depth customer understanding grows with it. This team works closely with Product, Design, Marketing, Strategy, and Operations to make sure decisions are informed by real user behavior, not assumptions. We're looking for curious, hands-on researchers who enjoy getting close to users, uncovering insights, and helping teams act on them. About the Role As a CX/UX Researcher, you will expand hands-on research capacity across Salmon's product portfolio. You'll work closely with product designers and PMs to run studies from kickoff to readout, including interviews, usability tests, and journey mapping, and help teams make decisions based on evidence. This is a hands-on role. You'll run your own fieldwork, recruit participants, moderate sessions, and write reports. You'll also help build the research infrastructure: intake standards, a methods library, and a research repository the whole product team can use. This is an excellent opportunity for a researcher who wants to see their work shape products used by real customers, and to help build a research function from an early stage. What You'll Do Research Planning & Execution - Plan and run moderated usability tests, in-depth interviews, and quantitative/unmoderated studies - Own assigned studies end-to-end: recruitment, moderation, analysis, and reporting - Maintain a research backlog together with the research lead, and align priorities with product and design teams Participant Recruitment & Fieldwork - Recruit and screen participants, and manage logistics including panel vendors, screeners, and incentives - Run virtual and in-person fieldwork and ensure a positive participant experience - Conduct field research directly with users, which is expected and resourced Collaboration with Product & Design - Work closely with product designers and PMs: participate in team rituals, discuss research priorities, and align on study scope and timing - Facilitate synthesis workshops, insight reviews, and journey mapping sessions with design and product teams - Negotiate research priorities with stakeholders, and push back when needed Journey Mapping & Insights Reporting - Build and maintain customer journey maps for prioritized product areas - Write clear, decision-ready reports and present findings to product teams - Drive change based on research: track whether insights are actioned, follow up with teams, and escalate blockers to the research lead Research Operations - Contribute to research repository standards, the intake process, and the methods guild - Help build the processes and tools that make research faster and more reusable across the product team What Makes You a Strong Fit - 2+ years in UX research for consumer products - Track record of running moderated tests and in-depth interviews independently - Experience facilitating workshops and collaborative sessions with design and product teams - Ability to discuss and negotiate research priorities with PMs and designers, and comfort pushing back when needed - Experience creating journey maps, personas, or service blueprints - Proven ability to drive change based on research: you track whether findings are actioned, not just delivered - Comfortable operating with limited process; you help build it rather than wait for it - Clear, concise writing for non-research audiences - Strong written and verbal communication skills in both English and Filipino/Tagalog Knowledge & Domain Expertise Interest or familiarity with: - UX and customer experience research - Qualitative and quantitative research methodologies - Customer journey mapping and service design - Research operations and repository management - Evidence-based product decision-making Bonus - Experience in credit, lending, payments, or fintech - Exposure to banking, technology, or consumer-focused industries - Experience working with panel vendors and research recruitment platforms Why Join Us? What We Create - Modern banking services for millions of Filipinos - Cutting-edge financial products powered by global best practices and AI - A licensed neobank on a mission to become a leading fintech company in Southeast Asia - Backed by $200M+ from ADQ, World Bank Group, and leading global investors - A company where products are built and launched in months, not years - A platform with significant opportunities for growth and international expansion What We Offer - Work on products used by real customers in a fast-growing Philippine fintech - Direct access to users, with field research expected and resourced - A small team where research has visible impact on product decisions - The chance to help build the research function from an early stage - Competitive compensation and support for professional development - Medical insurance and wellness benefits - A passionate, international team with opportunities for international exposure - Modern office in Manila, Philippines - Regular team events and activities

About the Position Design and develop state-of-the-art algorithms, automation, and services in support of a cloud-based service that helps our customer resolve identities across their fleet of databases.

• Обрабатывать входящие и тёплые обращения в звонках и переписке. • Выявлять задачу кандидата или компании, квалифицировать интерес и назначать следующий шаг.

Responsibilities Design web and digital experiences from initial concept through final UI and developer handoff. Translate brand concepts and creative direction into engaging and usable digital interfaces.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal. Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd. Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React) Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP) Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: Writing efficient, readable, and easy to maintain code Designing new microservices or systems Collaborating with teammates and other departments to reach consensus on proposed solutions Coordinating with product and UX when needed Responding to customer requests and feedback When ready, participating in our follow-the-sun OnCall rotation Participating in team decisions, such as roadmap planning and prioritization Requirements: You have at least 1 year of fully remote work experience You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …) Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React) Care deeply about developer and user experience and the quality of the products that you work on Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way You write clean, robust, well-tested software that other engineers can understand, operate, and maintain Have experience with mentoring junior engineers in a collaborative but asynchronous environment Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.) Bonus Points For: Experience with high-volume usage metering, billing engines, or customer-facing cost management applications Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces) Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch In the United States, the compensation range for this role is $174,986 - $209,983 USD.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal. Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd. Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React) Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP) Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: Writing efficient, readable, and easy to maintain code Designing new microservices or systems Collaborating with teammates and other departments to reach consensus on proposed solutions Coordinating with product and UX when needed Responding to customer requests and feedback When ready, participating in our follow-the-sun OnCall rotation Participating in team decisions, such as roadmap planning and prioritization Requirements: You have at least 1 year of fully remote work experience You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …) Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React) Care deeply about developer and user experience and the quality of the products that you work on Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way You write clean, robust, well-tested software that other engineers can understand, operate, and maintain Have experience with mentoring junior engineers in a collaborative but asynchronous environment Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.) Bonus Points For: Experience with high-volume usage metering, billing engines, or customer-facing cost management applications Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces) Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Identify, generate, qualify, and close new business for customers and prospects in a defined territory. Responsible for managing the full sales lifecycle, and building the go-to-market.

Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most.

Location: Slovenia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces. We're looking for a Middle Project Manager with a strong background in project management and process implementation to lead the development and rollout of internal systems and business processes. You're analytical, people-savvy, and comfortable working directly with stakeholders at all levels. What You'll Do Own the full internal project lifecycle — from requirements gathering through solution delivery and process implementation Conduct user interviews and stakeholder discovery sessions to identify needs, validate assumptions, and translate them into actionable project requirements Bridge business stakeholders and technical teams, ensuring clarity and alignment at every stage Identify and manage risks, issues, and dependencies with clear mitigation strategies Lead implementation of new products, tools, or processes into existing business workflows Lead change management efforts, staying flexible and adapting quickly to evolving requirements, priorities, and business needs while ensuring smooth execution and alignment across teams Monitor project performance and KPIs, keeping delivery aligned with business outcomes Collect and analyze data to support decision-making and proposed solutions Prepare and deliver progress reports and updates to stakeholders and senior management Proactively identify process improvement opportunities and efficiency gaps across teams What We're Looking For 3+ years of project management experience Hands-on experience in business process analysis, optimization, or product workflow development Strong communication and stakeholder management skills across business and technical audiences Data-driven approach to decision-making Experience working with AI or implementing AI into products or business processes Strong organizational and delivery skills with flexibility to adapt to changing requirements English B2 or above We strive to make our hiring process fair and comfortable for all candidates. Our process may include one-way video interviews, behavioral assessments, and timed cognitive tests. If you are an individual with a disability or are neurodiverse and need specific accommodations—such as extra time on a test, an alternative communication format, or flexible scheduling—please feel free to let us know. We’re happy to work with you to ensure you can perform at your best.