Location: Brazil; Colombia
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
We are looking for an experienced Project Manager who has worked directly with DTC (Direct-to-Consumer) companies and has strong experience with TikTok Shop.
You will manage marketing and creative projects across multiple DTC brands, ensuring campaigns, product launches, and day-to-day operations run smoothly.
Key Responsibilities
Manage multiple projects across DTC brands and marketing teams.
Coordinate TikTok Shop campaigns, creators, affiliates, UGC, and creative production.
Work closely with paid media, social media, e-commerce, and creative teams.
Manage project timelines, deliverables, priorities, and deadlines.
Identify bottlenecks and improve internal workflows.
Coordinate product launches and marketing campaigns across Shopify, Amazon, Meta Ads, and TikTok Shop.
Keep stakeholders informed and ensure projects are delivered on time.
Requirements
Requirements
3+ years of project management or marketing operations experience.
Previous experience working directly for DTC companies is mandatory.
TikTok Shop experience is required.
Strong understanding of DTC marketing, e-commerce operations, creative production, and paid advertising.
Experience managing multiple brands, campaigns, and stakeholders simultaneously.
Familiarity with Shopify, Amazon, Meta Ads, UGC, and influencer or affiliate marketing.
Proficiency with ClickUp, Asana, Monday.com, Notion, or similar tools.
Excellent organizational, communication, and problem-solving skills.
Important: DTC experience is mandatory
We are specifically looking for candidates who have worked directly with DTC companies and have experience with TikTok Shop. General corporate project management experience alone will not meet the requirements for this role.
Location: Mexico; Argentina; Colombia; Honduras; El Salvador
We are looking for an experienced
Tekla Steel Detailer
to support a U.S. steel fabrication company specializing in structural steel, custom stairs, railings, and architectural metalwork.
This remote position is ideal for someone who understands how steel is fabricated and installed and can translate architectural and structural drawings into accurate Tekla models and complete shop drawing packages.
Experience detailing
stairs, railings, and miscellaneous steel
is particularly important, along with the ability to work independently and communicate effectively with a U.S. team.
Responsibilities
Develop detailed 3D models in
Tekla Structures
for custom stairs, railings, landings, brackets, structural framing, and related steel components.
Produce shop drawings, assembly drawings, single-part drawings, erection drawings, and material lists.
Interpret architectural and structural drawings, project specifications, and field measurements.
Detail connections, plates, anchors, bolts, and welds in accordance with approved engineering information and fabrication standards.
Coordinate steel components with adjacent materials, including glass, wood, and concrete.
Identify missing information or conflicting dimensions and prepare clear requests for information.
Incorporate approval comments, field updates, and design revisions into models and drawings.
Review deliverables for accuracy, completeness, and fabrication and installation requirements.
Collaborate with project managers, engineers, and fabrication teams throughout the detailing process.
Requirements
At least
4 years of steel detailing experience
, with strong proficiency in
Tekla Structures
.
Demonstrated experience detailing
steel stairs, railings, and miscellaneous metals
.
Previous experience supporting
U.S. steel fabrication or construction projects
.
Ability to independently develop fabrication drawing packages from architectural and structural documents.
Practical understanding of steel fabrication, connections, welding symbols, tolerances, and installation considerations.
Familiarity with imperial measurements and U.S. steel detailing conventions.
Strong written and spoken English.
Ability to manage revisions, meet deadlines, and coordinate with a team during U.S. Eastern Time business hours.
A portfolio showing relevant Tekla models and shop drawings.
Preferred Qualifications
Experience with custom architectural steelwork, exposed steel, and high-end residential projects.
Experience detailing structural framing, including beams, columns, and bracing.
Experience with stainless steel, aluminum, or other architectural metals.
Familiarity with AutoCAD and producing CNC/NC or DXF files for fabrication.
Experience working directly with steel fabricators and addressing shop or field questions.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
УдалённоMexico; Argentina; Colombia; Honduras; El Salvador
Location: Mexico; Costa Rica; Philippines; Colombia; Argentina; Peru
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Timezone:
PST
Job Summary
We are seeking a high-performing Operations and Client Success Manager to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment.
Key Responsibilities
Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
Monitor and report on team performance against base KPIs and the "Focus of the Month."
Requirements
Senior-level experience in Real Estate or Hospitality.
Proven mastery of Objection Handling and high-level negotiation.
Native-level fluency in English with exceptional written and verbal communication skills.
Proficiency in Google Workspace.
Availability to work a strict PST 9:00 AM – 5:00 PM schedule.
Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
Proficiency with Slack and Monday.com.
Previous experience in the short-term rental or vacation rental industry.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
📈 Long-term stability in a growing company
🏠 Opportunity to work within the luxury hospitality and real estate sector
Location: Buenos Aires, Argentina; Medellín, Colombia; Bangalore, India; Guadalajara, Mexico; Lahore, Pakistan
Workplace: fully
We’re a remote, product-focused startup building AI- and algorithm-driven systems, and we’re looking for a strong Backend Django Engineer who loves clean data models, well-designed APIs, and clever algorithms.
You’ll own core backend features end-to-end: from modeling the data to implementing the logic and exposing it through fast, reliable services that ship to users quickly, working with a small distributed team across several countries.
💰
$100 bonus
: After successfully completing the assessment. To receive the assessment,
please submit your resume to this job application. If your resume is approved, you'll receive the
assessment afterwards.
What You’ll Do
Design and implement
backend services
and APIs
using
Python
+ Django
(and DRF or similar).
Model and evolve our domain in the database with
clean, well-structured schema
s and relationships.
Implement
algorithmic/AI logic
in the backend (e.g., scoring, ranking, routing, decision rules).
Write
pragmatic, production-ready code
that’s easy to reason about and iterate on.
Optimize for
correctness and performance
: efficient queries, smart indexing, and lean responses.
Work with the team to turn product ideas into
concrete technical designs and endpoints.
Help shape how we build things: patterns, conventions, and how we ship and iterate as we grow.
What We’re Looking For
Strong experience building backend applications with
Python + Django
.
Solid understanding of
relational data modeling
and
SQL
(we use PostgreSQL).
Comfortable designing and building
RESTful APIs
(bonus if you’ve used DRF or similar
frameworks).
Experience working on
non-trivial business logic or algorithms
(e.g., decision flows,
scoring rules, optimization logic).
Good instincts around
performance
: understanding query behavior, avoiding obvious
pitfalls, and using caching when it counts.
A
startup mindset
: comfortable with ambiguity, moving fast, and iterating based on real-
world feedback.
Ability to work
independently in a remote environment
and communicate clearly.
Bonus Points For
Experience in
startups, side projects, or hackathons
where you’ve had to ship scrappy solutions fast.
Background in
algorithms, optimization, or data-heavy systems.
Experience with
Google Cloud Platform (GCP)
in production.
Familiarity with
Redis
(caching, queues) and
PostgreSQL
at some scale.
Exposure to
containers and orchestration
(Docker, Kubernetes) and/or serverless on GCP.
This role is a
central piece of our backend roadmap
, and we’re aiming to fill it quickly once we meet the right person. If it resonates with you,
go ahead and apply now.
Send us your resume to start the assessment process (and get a chance at the $100 bonus).
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2
About the job
This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API.
In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
Work on messaging email cases submitted by both individual developers and major brands.
Assist customers with troubleshooting message deliverability issues and debug customer code.
Speak with a customer on the phone and chat in order to guide them through the development of their SMS application.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
Work with your manager to surface customer problems to assist in process betterment.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree or equivalent work experience
2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software
A firm understanding of the technology stacks common to the Web ecosystem.
Functional knowledge of general-purpose programming languages.
Strong problem-solving and technical troubleshooting skills
Ability to professionally and diplomatically address customer concerns and provide concise feedback.
Ability to de-escalate tense/tough customer situations in a live environment.
Excellent reading comprehension, listening, and writing skills.
Desired:
Previous exposure or knowledge of Twilio products.
Coding experience in any language. (reading and debugging)
Previous experience with JIRA or a similar ticketing system.
Location
This role will be remote, and based in Colombia while supporting the AMER time zone.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist 1
About the job
At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. In this role you will be monitoring the use of Twilio products, voice, SMS and email, to ensure that the traffic on Twilio’s platform is legal, compliant, and wanted. To do this you will also ensure that all traffic is following Twilio’s Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements. We are looking for someone that is passionate about preventing fraud and abuse. The ideal candidate has some experience in research and investigation skills and enjoys challenging and complex case work.
Responsibilities
In this role, you’ll:
Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in compliance investigations
Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives.
Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful.
Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions.
Resolve urgent issues impacting businesses, carriers and consumers worldwide.
Use Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity.
Provide support for customers by email, to ensure customers have an excellent experience with Twilio.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule, weekends, holidays and evenings may be required.
You have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with good organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Basic knowledge of Zendesk, Airtable, Looker or similar tools
Basic understanding APIs and related technologies
Background in telecommunications is desired.
Location
This role will be based remotely in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Colombia; San Jose, Costa Rica; Buenos Aires, Argentina; Tegucigalpa, Honduras; Mexico
About the Role
Want a role where you actually learn skills that matter?
At
H!KINEX,
we help motivated people build real-world sales and communication skills while working with U.S.-based businesses. You don’t need sales experience - we’ll train you. What we’re looking for is curiosity, confidence, and the willingness to hear “no” and keep improving.
As a
Sales Account Executive,
you’ll handle outbound calls, book meetings, and support early sales conversations. You’ll work closely with U.S. leaders, learn how professional sales works, and gain experience that builds confidence fast.
This role is for people who want to grow, try something challenging, and build skills they can actually use long-term.
Why You’ll Love Working Here
You’ll get
r
eal training and mentorship
, not just instructions
You’ll work with
U.S. companies and leaders,
not simulated tasks
You’ll build confidence in communication, persuasion, and professionalism
You’ll see clear growth if you perform well
You’ll be part of a team that supports learning, not perfection
What You’ll Be Doing
Make outbound and cold calls to start real conversations and book discovery or intro calls
Use prospecting tools to find potential clients and set meetings with the right people
Help build the sales pipeline by booking high-quality meetings for sales managers
Learn how to clearly explain what we offer, understand what prospects need, and decide if it’s a good fit
Work closely with sales, marketing, and support teams to test new messaging, campaigns, and outreach ideas
Follow clear processes and standards so everyone stays aligned
Jump in on special projects or new initiatives as the team grows—this role evolves with you
What We’re Looking For
Strong
English communication skills
and good comprehension
No sales experience required
- we’ll train you, as long as you understand what sales is and are comfortable making cold calls
Willingness to hear “no,” learn from it, and keep improving
Experience with outbound calls or U.S. clients is a plus, but not required
Clear, confident communication with minimal filler words
Ready to Apply?
If you’re confident in English, open to learning, and excited to build real skills while working with U.S.-based teams, we’d love to hear from you.
At
H!KINEX,
you’ll find a supportive, growth-focused environment where effort is noticed, feedback is real, and development actually happens. All while working remotely and collaborating with experienced leaders.
Salary: $800 – $1,500 / month
УдалённоColombia; San Jose, Costa Rica; Buenos Aires, Argentina; Tegucigalpa, Honduras; Mexico
Location: Bogota, Colombia; Tbilisi, Georgia
Workplace: remote
Shape the Future:
Design digital media strategies, allocating budgets to power key campaigns, and ensure every brief comes to life in ways that exceed expectations.
Collaborate and Innovate:
Work hand-in-hand with our Growth and Customer Success teams to bring your strategies to life. You'll be the go-to expert, guiding our teams toward seamless campaign success.
Win New Business:
Be an integral part of our new business pitches! Your insights will help shape proposals and ensure they align perfectly with client goals.
Industry Insights Guru:
Develop category overviews, track industry trends, and present compelling updates infused with actionable takeaways and strategic recommendations to keep our clients ahead of the curve.
Stay Ahead:
Always keep your finger on the pulse of industry trends, emerging tech, and best practices. Propose bold, innovative strategies that put us ahead of the competition.
Proven experience (2+ years) in digital planning, media planning, or a related role within an advertising agency or digital marketing agency.
Strong understanding of digital advertising platforms, technologies, and trends.
Experience in developing and executing digital media plans across various channels, such as display, search, social media, programmatic, and video.
Proficiency in using digital advertising tools and platforms, such as Google Ads, Facebook Ads Manager, Display & Video 360, and programmatic DSPs.
Experience in analyzing campaign data and performance metrics to measure effectiveness and optimize campaigns.
Knowledge of industry best practices, emerging digital marketing trends, and new technologies.
Fluent English (B2+)
Location: Belgrade, Serbia; Tbilisi, Georgia; Bogota, Colombia
Workplace: remote
Responsibilities
Execute and optimize paid search campaigns across various search engines, with a focus on Google Ads.
Perform keyword research, create compelling ad copy, and optimize landing pages for better performance.
Monitor campaign metrics and make data-driven adjustments to improve CTRs and conversions.
Stay updated on industry trends and search engine algorithm changes to optimize campaign strategies.
Prepare reports on campaign performance and provide insights and recommendations for improvement.
Collaborate with the English-speaking Client Service team, ensuring effective communication, understanding client requirements, and addressing their needs and concerns.
Job requirements
Minimum of 2 years of hands-on experience in managing paid search campaigns, preferably with a focus on Google Ads.
Strong knowledge of search engine marketing principles, best practices, and industry trends.
Proficiency in Google Ads and Google Analytics.
Analytical mindset with the ability to interpret and derive actionable insights from campaign data.
Fluent English (B2+).
Location: Brazil, Chile, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels.
Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates
Identify scenarios and conditions that the current configuration does not handle reliably
Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency
Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records
Diagnose and resolve workflow failures, enrollment errors, and automation conflicts
Improve lead-routing logic, sequences, and other Sales Hub automation
Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes
Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions
Support the remediation of existing records while avoiding duplication of work already completed
Implement monitoring and controls that identify data issues before they affect end users
Establish sustainable CRM hygiene and governance practices
Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels
Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance
Develop custom and multi-object HubSpot reports
Reduce the manual effort required to produce recurring reports
Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency
Assess which licensed HubSpot capabilities the client is not currently using
Evaluate potential enhancements based on business value, implementation effort, and organizational readiness
Provide clear recommendations on which capabilities should be adopted and which should be deferred
Configure approved enhancements and document what changed, why it changed, and how it should be maintained
Create and manage a prioritized, visible platform-optimization backlog
Investigate gaps between implemented automation and the benefits reported by end users
Distinguish between platform configuration, data-quality, process-design, and change-management issues
Remove adoption barriers caused by configuration or workflow design
Develop targeted enablement materials tied to specific platform and process changes
Support users through changes and reinforce consistent CRM practices
Help increase trust in HubSpot data, reporting, and workflows across the organization
Own an agreed backlog and report progress against established priorities
Coordinate priorities directly with client stakeholders with minimal oversight
Adapt plans as business priorities evolve throughout the engagement
Document configuration decisions, processes, and technical changes so platform knowledge remains with the client
Provide continuity and consistent platform ownership throughout the engagement
Coordinate effectively with Exadel’s existing distributed delivery team
What You Bring
Substantial hands-on HubSpot experience as an administrator or solutions consultant
Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing
Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment
Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards
Experience developing HubSpot reports and dashboards, including custom and multi-object reporting
Experience inheriting, stabilizing, and improving an existing HubSpot implementation
Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems
Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges
Experience maintaining and prioritizing an evolving CRM optimization backlog
Strong written documentation skills
Clear, direct, and confident stakeholder communication
Ability to work independently at a part-time allocation without significant day-to-day oversight
Availability to overlap regularly with US business hours and Exadel’s delivery team
Nice to have
Relevant HubSpot certifications
Experience supporting a multi-segment or multi-brand sales organization
Experience helping recover a CRM implementation that encountered adoption or data-trust challenges
Experience working with distributed or offshore delivery teams
Experience within consumer-facing or membership-based organizations
Exposure to high-volume, relationship-driven sales environments
Experience supporting organizational change and targeted CRM enablement
English level
Intermediate/Upper-Intermediate
Engagement Type:
Part-time
Allocation:
Approximately 20 hours per week, with increased availability during the initial stabilization period
Work Type:
Remote
Working Hours:
Regular overlap with the client’s US-based team and Exadel’s existing delivery team
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Bogotá, Colombia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Aleph is seeking a strategic, high-energy Programmatic Specialist to represent Spotify across the LATAM region. You don't need to be a hands-on trafficker or optimizer, but you do need to speak the language of DSPs, SSPs, and Ad Exchanges fluently enough to sell with real credibility, handle objections, and guide agencies through the offering.
What you'll do
Own revenue targets and pipeline growth for Spotify's programmatic solutions (self-serve, PMPs, always-on activations) across LATAM markets.
Proactively prospect and identify new opportunities, and unblock stalled ones within agencies and brands — finding the right internal contact, the right angle, and the right moment to move a deal forward.
Build and maintain strong relationships with agency programmatic desks, buying, strategy, and digital teams across multiple markets — know how agencies are structured internally and how to navigate them.
Evangelize Spotify's programmatic offering to agencies and clients, driving upsell and always-on activations, and supporting partners with any questions along the way.
Translate campaign performance data into insights and business narratives that resonate with clients at a strategic level.
Train and mentor sales team members on programmatic positioning and talking points.
Stay current on programmatic trends, self-serve platform dynamics, and industry best practices to keep pitches sharp and relevant.
Represent Spotify/Aleph at industry events, building market presence across the region.
Work with third-party vendors and partners to strengthen the offering, and coordinate with internal specialist/operations teams to ensure smooth execution once a deal is won.
What you need for this role
5+ years of experience in advertising sales, business development, or account management within programmatic/digital advertising.
Solid working knowledge of programmatic fundamentals: DSPs, SSPs, Ad Exchanges, and self-serve platforms — enough to sell and defend the offering with authority, even if you're not the one operating it day to day.
Proven track record building agency/client relationships and driving revenue growth across LATAM markets (regional exposure strongly preferred).
Strong understanding of agency internal structures and dynamics — you know who to talk to and how to get in the door.
Comfort with data at a consumption level: able to read dashboards and performance reports and turn them into a compelling client story (Salesforce, Sheets/Slides, Excel).
A genuinely commercial mindset — you love prospecting, relationship-building, and closing; programmatic is your specialty, not just a technical checkbox.
Exceptional storytelling, negotiation, and presentation skills; comfortable holding a room at C-suite level.
Full professional proficiency in Spanish and English.
What will make us really love you
Commercial Drive — You love the chase: prospecting, unblocking, closing.
Enough Data Fluency to Sell — You can read a dashboard and turn it into a story, even if you're not the one building it.
Adaptability — Comfortable moving between a strategic C-suite pitch and a technical programmatic conversation in the same day.
AI-Curious by Default — When a new tool shows up, you test it and fold it into how you sell — briefs, pipeline signals, prospecting — rather than just tolerating it.
Passion for music, audio culture, or the creator economy — You get why audio matters to brands and to people, and that shows up in how you pitch.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Tbilisi, Georgia; Bogota, Colombia
Workplace: remote
Complete planning tasks under supervision with growing independence.
Execute planning of standard and moderately advanced tactics within defined frameworks.
Conduct audience research and build target audience profiles.
Create structured presentations using RFP templates.
Collaborate with internal teams on task execution and delivery.
9–12 months of experience in media or digital marketing.
General understanding of digital channels and campaign strategy.
Hands-on experience with social media, paid social, or any other digital channels.
English proficiency: at least B2.
Basic proficiency in presentation tools (e.g., PowerPoint, Google Slides).
Location: El Salvador; Colombia; Nicaragua; Honduras; Ecuador; Guatemala
We are seeking an energetic, outgoing, and exceptionally personable Bilingual Virtual Front Desk & Insurance Specialist to serve as the vital front-line ambassador for a fast-growing U.S.-based mental health practice. Combining high-volume inbound/outbound phone management, patient scheduling, and light insurance verification support, this is a highly patient-facing, high-touch role.
We are specifically seeking a candidate with an upbeat, warm, confident, and engaging phone demeanor in both English and Spanish. Rather than a passive assistant, the practice requires a self-directed problem-solver who takes complete ownership of patient inquiries, manages heavy call volumes with ease, and provides an compassionate, outstanding experience for individuals seeking mental health and TMS therapy services.
Working Environment & Core Schedule
Role Title:
Bilingual Front Desk & Insurance Verifications/Auths Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Standard Time)
Language Requirement:
Fully Bilingual (Fluent English & Spanish - Non-Negotiable)
Practice Specialty:
Psychiatry, Mental Health & TMS Therapy
Top 3 Daily Tasks
High-Volume Front Office Communication:
Handle high-volume inbound and outbound patient calls (50–150 calls per day) using Weave, delivering exceptional customer care, answering treatment inquiries, and scheduling appointments.
Patient Scheduling & Intake Management:
Manage provider calendars, guide prospective mental health and TMS therapy patients through the intake process, and assist with general administrative requests.
Insurance Verifications & Authorizations (Support):
Provide occasional, targeted support with verifying insurance eligibility, checking benefit coverage, and navigating payer portals as needed.
Core Responsibilities
Inbound & Outbound Phone Operations:
Serve as the primary voice of the practice using Weave, answering patient calls, conducting follow-up outreach, and managing appointment confirmations, cancellations, and reschedules in English and Spanish.
Patient Inquiry & Care Coordination:
Warmly address non-clinical questions regarding psychiatry, TMS therapy, and mental health services, guiding patients smoothly into the practice's care pipeline.
Administrative Front Desk Support:
Maintain accurate patient records, organize digital intake workflows, update patient charts, and manage daily calendar tasks using Google Workspace tools and GoHighLevel.
Insurance & Auth Support:
Perform secondary insurance eligibility checks, verify coverage details on payer platforms, and assist with prior authorization documentation when necessary.
Proactive Problem-Solving:
Identify administrative bottlenecks, manage high call density with composure, and maintain high patient satisfaction across every interaction.
Requirements
Bilingual Fluency:
Fluent, natural spoken and written English and Spanish.
U.S. Practice Experience:
Minimum 2+ years of direct experience supporting a U.S.-based medical practice in a front-office, administrative, or patient-coordination capacity.
Engaging Phone Demeanor:
A bubbly, upbeat, warm, and highly confident phone presence—capable of building instant rapport without sounding scripted, timid, or robotic.
Phone & Scheduling Proficiency:
Proven background handling inbound/outbound calls, patient scheduling, and customer service.
Lead & Growth Mindset:
Comfort making outbound calls to prospective patients, addressing barriers to care, and guiding leads toward booking appointments.
Problem-Solving Ability:
Proven track record of working independently, following through on tasks without constant direction, and bringing solutions to operational challenges.
HIPAA Compliance & Setup:
Strong understanding of HIPAA guidelines and a quiet, private, HIPAA-compliant home workspace equipped with a high-speed computer setup and a clear noise-canceling headset.
Strongly Preferred
Lead Conversion & Sales:
Background in patient acquisition, medical sales, or lead conversion.
Specialty Practice Models:
Direct experience in Direct Primary Care (DPC), Concierge Medicine, Medical Spa, Wellness, or Cash-Pay practice environments.
Membership Billing:
Hands-on experience with recurring membership billing models and membership CRM/lead management platforms.
Ideal Candidate Profile
You are a vibrant, articulate, and resourceful bilingual coordinator who loves connecting with people over the phone. You treat every patient and prospective lead like a VIP, take immense pride in keeping clinic workflows organized, and take full ownership of helping a medical practice grow.
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Consumer Trading is a full-stack team behind the Consumer experience in Kraken mobile and web applications. Our flagship product allows our clients to instantly buy, sell, convert any combination of stocks, cryptocurrencies and cash. We are constantly working on extending the product suite with new features and improvements.
THE OPPORTUNITY
- Own the connective tissue between marketing and product at Kraken Consumer — a remit with real scope to shape how millions of people discover and return to our products.
- Build something from the ground up: the roadmap, the intake model and the standards for how marketing and product work together are all yours to define.
- Sit at the centre of the acquisition funnel, where small improvements in conversion compound into meaningful growth.
- Unlock new acquisition channels by building the product surfaces they depend on — paid social, search, affiliates and offline campaigns.
- Shape a fast-growing mobile acquisition motion, including in-product social, creator partnerships, community and friend-referral mechanics.
- Own both halves of the lifecycle: bringing new users in, and giving existing users compelling reasons to come back.
- Work in one of the most competitive corners of consumer fintech, where conversion craft and product quality genuinely decide who wins.
WHAT YOU BRING
- Own the marketing product roadmap end to end, and build the process that turns campaign ideas into shipped product work.
- Design and launch tailored campaign experiences — the in-app and web journeys users land in from push, email, social and paid.
- Raise the bar on lifecycle messaging so push and email feel useful rather than noisy, and convert accordingly.
- Own the incentives layer for new and returning users: offers, referral mechanics, recurring deposits and earn-led campaigns.
- Apply user psychology and sharp UX thinking to find where the funnel leaks, then run the experiments that close the gaps.
- Improve landing page and search performance, and build the product foundations that make paid and offline channels measurable and worth the spend.
- Partner with marketing, design, engineering and data as the single point of ownership for growth enablement.
- Define the acquisition and reactivation metrics that matter, and report on them honestly — including when an experiment doesn't land.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Pro is where serious traders work. Tight spreads, deep books, an API people actually build on. The people who use it are demanding, opinionated, and allergic to marketing.
We want someone who belongs in that room. Not a brand account with a person behind it, but a trader's trader who happens to be very good at building community.
Come here to build and grow this Community for us.
THE OPPORTUNITY
- Live in the trenches. Discord, Telegram, X, TradingView, Reddit, the group chats you're already in at 3am. You're not "monitoring channels". You're a participant, with standing.
- Be the fastest voice in the room. When a chain halts, a listing drops, or the market goes vertical, you're posting before the screenshots start circulating. Speed with accuracy, not vibes.
- Build the inner circle. Stand up an ambassador and power-user program: the market makers, quant desks, and high-volume traders who'll tell you the truth about the product. Give them a reason to stay loud.
- Run the room in public. AMAs, live trading sessions, feature launches, competitions, post-mortems when we get something wrong. Own the format, don't just attend it.
- Close the loop with Product. You'll be the first to hear that the order entry flow is broken. Your job is to get it to the PM with receipts, then go back and tell the community what happened.
- Write things people screenshot. Threads on microstructure, teardowns of new features, release notes that don't read like release notes.
- Prove it worked. Sentiment, share of voice, community-sourced signups, retention of the accounts that matter. You bring the numbers to the table before anyone asks.
WHAT YOU’LL BRING
- You trade. Actual positions, actual scars. You can hold a conversation about funding rates, maker/taker economics, slippage, and latency without reaching for a glossary.
- 3+ years running community or social for a product with a technical, skeptical audience. Crypto, fintech, gaming, or dev tools all count.
- You write fast and well. Short-form that lands, long-form that holds up under scrutiny from people smarter than the average follower.
- You have thick skin and good instincts. Crypto community management means getting yelled at with an audience watching. You de-escalate without going corporate and you know when to push back.
- You've built something from a standing start, not just maintained an existing account.
- You operate without a brief. Markets don't wait for approval chains, and neither should you… because you know where the line is and you don't need a committee to find it.
- You're comfortable with the ambiguity of a company that ships constantly and reorganizes around opportunity.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: India; Colombia; Mexico; Romania; Hungary; Slovakia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and HealthTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
A fast-growing, post-revenue AI startup is building an AI-powered SAP Consultant platform for enterprise customers. The company works with DAX 40 and Fortune 500 clients
Job Type:
Full-time
Location:
On-site in Berlin, Germany
Job Summary
We are seeking a high-caliber Fullstack Engineer to join a fast-moving team dedicated to building production-grade applications from the ground up. This is a role for a true builder—someone who thrives on end-to-end ownership, from translating broad business requirements into technical architecture to deploying and monitoring robust systems. If you are a self-directed engineer who balances speed with architectural integrity and enjoys the challenge of integrating AI and complex data pipelines, this is the place for you.
Key Responsibilities
Architect, build, and maintain complete web applications and backend services from concept through to production.
Design and implement responsive frontend interfaces, complex user flows, and internal dashboards.
Develop and manage APIs, background workers, scheduled jobs, and automated processing pipelines.
Integrate third-party APIs, LLMs (agentic workflows, tool calling), and data-ingestion systems, including authorized scraping.
Oversee cloud deployment, infrastructure monitoring, and CI/CD pipelines to ensure high system resilience.
Perform load-testing and stress-testing to preemptively address bottlenecks and scaling issues.
Maintain a focus on cost-conscious engineering, optimizing cloud, database, and AI token consumption.
Requirements
Proven track record of end-to-end ownership, having personally built and shipped complete applications.
Advanced proficiency in JavaScript / TypeScript and modern frontend frameworks (React, Next.js).
Strong backend experience with Python, Node.js, or similar technologies.
Deep understanding of relational database design (PostgreSQL) and event-driven architectures (Redis, Queues).
Experience with major cloud platforms (AWS, GCP, or Azure) and containerization (Docker).
Ability to work independently in a fast-paced environment, identifying the simplest viable technical approach to solve complex problems.
Excellent communication skills with the ability to explain technical tradeoffs and risks to non-technical stakeholders.
Nice-to-Haves
Experience building AI-powered products or sophisticated data platforms.
Familiarity with vector databases (Elasticsearch/OpenSearch) and NoSQL environments.
Background in developing SaaS applications, marketplaces, or high-volume search tools.
Experience with browser automation and large-scale data extraction
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Career growth opportunities
📈 Long-term stability
🤝 Collaborative and supportive team culture
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fast Track Onboarding Specialist (L2).
About the job
Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions.
Responsibilities
In this role, you’ll:
Provide personalized onboarding support for customers who sign up for our Fast Track Packages.
Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands.
Able to provide compliance guidance for all A2P products.
Manage Onboarding SLAs and credit utilization for each product
Partner with operations teams to scale onboarding volumes per assigned customer
Join weekly calls with customers to report metrics and review any open items or additional onboarding needs
Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio.
Draw the Owl: Assess the nature of product or service issues and resolve basic level problems
Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly.
Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved
Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Ability to work in rotational shifts 8:00am to 5pm Bogota time
Able to manage daily caseload and respond within SLAs
A2P compliance experience
Experience Required: 2 plus Years specializing in at least one a2p products
Previous experience working directly with clients
Ability to prioritize tasks and effectively project manage
Ready to take own up to 12 customer accounts
You’re empathetic and customer centric to the core.
You’re a clear verbal and written communicator.
You’re introspective and committed to continuous self-improvement.
You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
You’re able to complete tasks in core areas within SLAs.
Desired:
Familiarity with Google workspace(Google docs, Google sheets, Gemini)
Familiarity with reporting tools
Prior experience implementing a2p phone number types
Understand general CTIA guidelines and some international regulatory requirements
Able to effectively prioritize tasks and multi-task
Comfortable owning and leading calls
Experience handling tasks within a desired SLA
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоMexico; Costa Rica; Philippines; Colombia; Argentina; Peru; Timezone:
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоleadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance