Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Key Responsibilities
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
Preferred qualifications
5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Fluent in Korean and English
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Istanbul, Türkiye
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for an experienced risk leader to lead the risk management function at OKX Türkiye. You will own the local enterprise risk management framework and provide independent oversight and challenge to ensure risks are identified, assessed, managed and reported within Board-approved risk appetite. Working with local management and OKX Group functions, you will oversee risks arising from local operations, intra-group services and external providers.
You will advise senior management, the Risk Committee and Board on the firm’s risk profile, emerging risks and remediation priorities. The role requires sound judgement, the confidence to challenge decisions, and a strong understanding of Turkish capital markets, operational resilience and financial services controls. Experience with crypto asset platforms and custody is highly desirable.
What You’ll Be Doing
Lead and develop the local risk function, embedding clear accountability, independent second-line oversight and a strong risk culture across OKX Türkiye.
Own and maintain the enterprise risk management framework, policies and procedures, aligning Group standards with local business needs and applicable Turkish requirements.
Lead enterprise risk assessments and Risk and Control Self-Assessments with business and Group teams; maintain the risk register and challenge control effectiveness and residual risk.
Develop and recommend risk appetite and limits for Board approval; maintain key risk indicators, monitor exposures and promptly escalate breaches and material concerns.
Present clear, decision-focused risk reports to senior management, the Risk Committee and Board, highlighting exposures, trends, incidents and overdue remediation.
Provide independent oversight of technology, cybersecurity, data and crypto asset custody risks, challenging control design and effectiveness with specialist Group and local teams.
Partner with Compliance and Legal on regulatory developments, financial crime and customer protection risks, maintaining clear responsibilities and independent risk challenge.
Oversee intra-group outsourcing and third-party risk, including due diligence, service performance, concentration risk, contractual controls and exit arrangements.
Work with Finance and Group specialists to develop and oversee capital, liquidity, market, credit and counterparty risk controls proportionate to the local business, including stress testing.
Oversee operational resilience, business continuity and disaster recovery readiness; challenge critical service dependencies, recovery plans, testing and incident lessons learned.
Assess risks from new products, business changes and emerging crypto market developments; oversee incident and issue escalation and validate effective remediation.
Act as the senior risk contact for local management and relevant regulatory engagement, working with Compliance and Legal; coordinate audit and regulatory findings and ensure timely risk remediation.
What We Look For In You
Must hold a valid Capital Market Activities Level 3 Licence (Sermaye Piyasası Faaliyetleri Düzey 3 Lisansı) as a minimum and maintain it in good standing throughout employment.
Approximately ten years’ relevant risk management experience in financial services or capital markets, including senior leadership or ownership of a risk function; brokerage or crypto asset experience is particularly relevant.
Strong knowledge of the Turkish capital markets regulatory framework and the Capital Markets Board (SPK), with the ability to translate evolving crypto asset requirements into practical risk controls.
Proven expertise in enterprise and operational risk, outsourcing governance, operational resilience and financial risk, with the ability to challenge technology, security and custody specialists.
Strong analytical judgement and communication skills, with experience presenting to Boards and senior committees, engaging regulators and influencing stakeholders across an international group.
A bachelor’s degree in Finance, Economics, Risk Management or a related discipline. Additional certifications such as FRM, CFA or CAMS are desirable.
Fluent Turkish and English, with the ability to work effectively with local stakeholders and global teams.
Fluent in the use AI tools to improve risk analysis, reporting and decision-making.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Position Summary:
Prove empowers customers to create memorable experiences across all client interaction channels. Solutions Engineers act as subject matter experts, providing product and market expertise essential for Prove's growth. They collaborate with Sales Directors and Strategists to communicate solutions and support implementation teams. They also work with product leaders to stay ahead of market trends and unmet needs.
Key Responsibilities:
— Design and clearly communicate solutions demonstrating understanding of business value and technical challenges.
— Partner with Sales Directors, Account Managers, and Strategic Account Managers to drive technical wins and align with technical buyers during sales cycles.
— Participate in IPM / OM hand-offs as needed.
— Lead product and technology evaluations with Sales Directors to ensure successful client engagements.
— Deliver detailed product presentations and demonstrations.
— Build credibility with prospects through expert knowledge of product, technical, business, and industry domains.
— Address business and technical challenges with tailored Prove services and solutions.
— Assist sales teams in articulating value propositions and selecting optimal solutions.
— Support execution of approved Proof of Concept (POC) Data Studies alongside Data Science.
— Support handoff to Onboarding Manager, IMP, Account Manager at various customer lifecycle stages.
— Collaborate cross-functionally with Sales, Account Management, Onboarding, Implementation, Solutions Consulting, Product Management, and Executive teams to close new customers and ensure successful implementation.
— Stay informed on industry trends and market disruptors through reading, workshops, and webinars.
— Create public-facing architecture/flows of Partner + Prove integrations.
— Enable Prove SEs and IPMs on technical integrations for accurate communication alongside sellers.
— Enable Partner technical counterparts on Prove value proposition and integration to support partner sellers.
— Own technical and product evaluation and integration planning for new partner integrations in partnership with GTM Partnerships.
Qualifications and Experience:
— Minimum 2 years of relevant experience in solutions architecture, technical pre-sales, or solutions engineering.
— Experience in a high-growth startup or technical environment.
— Technical experience implementing REST style APIs.
— Solid understanding of oAuth and other API authentication technologies.
— Good understanding of API integrations from standard API specifications in one or more programming languages such as Javascript, Java, C++, Python.
— Ability to build customized workflows by engaging with customers.
— Understanding of basic security concepts including encryption, hashing, behavior biometrics, and native app SDKs.
— Responsive and dedicated to clients, both internal and external.
— Strong verbal, writing, storytelling, and client interaction skills.
— Clear sense of ownership and accountability.
— Self-starter with capacity to learn quickly.
— Preferred experience in cybersecurity, fintech, or fast-growing startups.
Salary:
— Metro 2 areas (NYC, Seattle, Los Angeles, Miami): $125,000 - $135,000 plus sales incentive plan.
— Metro 3 areas (other US cities except San Francisco Bay Area): $110,000 - $123,000 plus sales incentive plan.
— Salary determined by experience, skills, geo-location, internal equity, and market data.
Benefits & Perks:
— Competitive salaries, bonus plan, and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and families.
— Emotional & Physical Wellness services (EAP & Prove Well-Being Reimbursement).
— Snacks and beverages at certain office locations.
— Daily GrubHub stipend for lunch if working in office (US Offices).
Equal Opportunity Employment:
Prove is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information during the job application process as detailed in their Recruitment Privacy Policy.
Location: Bengaluru, India
Purpose
The ERP System Operations Project Manager leads the international arm of ClinChoice’s Global ERP Administration function and collaborates with the company’s international cross-functional teams to support users in their day-to-day use of Microsoft Dynamics 365. The role also works with the company’s ERP development team and third-party vendor to maintain and optimize ERP system operations.
Responsibilities
Lead the International ERP Administration team and oversee first-level technical and functional support for international users of Microsoft Dynamics 365 modules.
Collaborate closely with international cross-functional teams across multiple entities and with key ERP stakeholders to diagnose system issues, recommend solutions, and continuously identify opportunities to improve ERP performance.
Analyze business requirements; prepare functional specifications and design documentation; and manage change requests, service requests, and budget alignment and approvals.
Manage the full system project lifecycle, including project kickoff, planning, issue tracking, timeline management, and testing coordination. Oversee testing activities and release schedules to ensure the successful delivery of system enhancements.
Manage ERP timesheet operations and support resource planning. Monitor company-wide timesheet and resource-planning processes to ensure satisfactory monthly completion and approval rates. Continuously evaluate and optimize timesheet-management processes and training programs.
Manage ERP user permissions and oversee the development, maintenance, and review of system-related standard operating procedures.
Manage the tracking and prioritization of open requests, ensuring the timely resolution of critical system issues.
Lead and facilitate ERP project meetings with stakeholders at all organizational levels.
Design, develop, and deliver company-wide application training programs, including monthly ERP timesheet training for new hires, line managers, and project functional leads.
Evaluate, initiate, and lead cross-functional standardization and automation initiatives that drive continuous business process improvement and operational efficiency.
Skills and Qualifications
Bachelor’s degree or higher in information systems, computer science, accounting, finance, or a related field.
Minimum of 8-12 years of experience in ERP operations or finance systems support. Hands-on experience with Microsoft Dynamics 365 is highly preferred.
Strong written and verbal communication skills, with excellent analytical and problem-solving abilities.
Proven ability to lead cross-functional initiatives and manage multiple projects simultaneously.
Experience managing system implementation, maintenance, and continuous improvement initiatives.
Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Ability to work effectively as a collaborative team member and support operations across multiple time zones.
Business-level proficiency in English is required, and proficiency in Mandarin Chinese is preferred for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period
Flexibility to support U.S. and European time zones.
Location: Remote - Europe
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
Role Overview:
As a Senior Product Manager, you will drive the execution of new consumer trading products at Trust Wallet and help shape their strategy and vision. You will work closely with engineering, design, marketing, business development, and security teams to ship fast, iterate with data, and deliver a seamless and secure user experience in the fast-evolving Web3 space.
Key Responsibilities:
- Own end-to-end delivery and iteration of new trading products — from requirements and specs to launch, post-launch analysis, and continuous optimization.
- Build community and creator driven experiences that help users discover opportunities and make better trading decisions.
- Design and scale user growth programs — referral, invite, rewards, and partner incentives, including attribution, reward logic, settlement, and abuse prevention.
- Explore and build new products around tokenized real-world assets (RWA), bringing new asset classes to on-chain trading while handling their unique requirements.
- Apply a deep understanding of Web3 fundamentals, DEX mechanics, and market data to product decisions, ensuring new products are built on a solid trading foundation.
- Define success metrics, set up tracking, and run experiments to improve activation, retention, and trading volume.
- Track on-chain trends and the fast-moving consumer crypto landscape, and turn insights into product iterations and new product opportunities beyond the current roadmap.
Experience:
- 3+ years of experience on consumer crypto trading products (wallet, DEX/aggregator, or trading apps); 5+ years as a product manager.
- Preferred: hands-on experience building referral, affiliate, or rebate programs — reward mechanics, attribution method, commission settlement, and anti-fraud.
- Deep, first-hand familiarity with the latest wave of social and copy-trading apps and on-chain discovery tools — you use them yourself and have your own perspective on them.
- Solid understanding of on-chain trading: DEX and aggregator routing, slippage, gas, MEV, token market data (price, liquidity, holders), and memecoin/launchpad dynamics.
- Proven execution and strong communication — shipping fast, running multiple workstreams in parallel, writing clear PRDs, and staying resilient in a fast-moving, high-stakes environment.
- Strong growth and data sense — metrics, funnels, cohorts, viral coefficient, LTV/CAC, and experiment design, to understand users and improve the product.
- Nice to have: experience with creator/KOL ecosystems or community operations.
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: Paris; New York; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The role
Mistral is building a sovereign AI cloud. Our inference platform already serves production traffic at scale. We are hiring a Lead Product Manager to own the inference portfolio within our Cloud & Inference organization.
You'll set strategy, write specs, sit with customers running production traffic, and work across our inference, infrastructure, and go-to-market teams to deliver real customer impact. Example problems you may work on include figuring out the next inference product we should launch to help our customers scale their AI workloads or how we cut fraudulent free-tier usage without adding friction for legitimate users.
You will work on state of the art infrastructure, in close collaboration with our science and research engineering teams. Your job is to turn that infrastructure into products that AI-native startups and enterprises pay for, integrated with our developer platform Studio.
You will operate as an individual contributor first — taking end-to-end ownership of complex and significant product lines — while building the foundation for the inference PM team as the portfolio grows. The size and shape of the team reporting into the role will be defined together with the VP Product once you're in place; from day one the expectation is hands-on product leadership, not people management.
You will be the first PM fully dedicated to inference and the most senior product hire in the space. You will report to the VP Product - Cloud & Inference, and work day-to-day with our inference engineering teams in the US and Europe.
What you'll do
- Strategy and vision: define the vision, strategy, and annual goals for the inference portfolio, aligned with customer needs and company objectives. Benchmark the managed-inference field and pick where we win.
- Roadmap and execution: own the full lifecycle for serverless inference, dedicated endpoints, and adjacent services. Prioritize, ship, measure, iterate. Economics: own adoption, revenue contribution, and gross margin for your products. Treat cost-per-token, unit economics, and capacity tradeoffs as product decisions, and partner with GTM, Finance and Marketing on pricing, packaging, and launches.
- Customers: spend real time with AI-native startups and enterprises running advanced production workloads. Turn their constraints, like latency, throughput, compliance, and cost, into roadmap choices.
- Engineering partnership: work daily with inference engineering and the cloud infrastructure teams behind our data centers on capacity planning, scheduling, routing, and reliability.
- Research and open source: track open-source inference advances and emerging model architectures, and turn them into performance and efficiency gains for the product.
- Team building: as the portfolio scales, help shape and grow the inference PM team — hiring, mentoring, and setting the product bar.
What we're looking for
- Deep product experience in tech and infrastructure with a track record of bringing inference, cloud infrastructure, or large-scale distributed systems to market. You have built robust, at-scale AI infrastructure first-hand.
- An engineering background before moving into product management.
- You have taken an infra or inference product from early stage to material revenue and adoption, owning complex and significant product lines end to end.
- Player-coach disposition: you lead from the front — hands-on product work now, with the range and appetite to build and coach a team as we scale.
- Fluency in the economics of the business: gross margin, unit economics, and the tradeoffs behind token pricing and GPU capacity.
- High ownership and a strong bias for action. You prototype with AI coding tools, write your own specs, and unblock yourself without waiting for engineers or designers.
- Low ego, comfort in ambiguity, and credibility with executives, engineers, and customers alike.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Australia, Adelaide
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Service Reliability Engineer
Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.
We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability.
Requirements
Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role.
Strong interpersonal, written and verbal communication skills.
Available to be scheduled in on-call rotation.
Skills & Knowledge
Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
Development experience in one or more of the following programming languages:
Python (preferred)
Bash, Go, Java, C++, or Rust
In addition, experience with at least 3 of the following topics:
Distributed data storage at scale (Hadoop, Ceph)
NoSQL at scale (MongoDB, Redis, Cassandra)
Data aggregation technologies. (ElasticSearch, Kafka)
Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets
Kubernetes and/or AWS (deployment and management)
Software distribution (Package management and distribution at scale)
Configuration management (ansible, saltstack, puppet, chef)
Software performance analysis and load testing (QA or SDET experience: a plus)
Responsibilities
Taking a leadership role in ongoing improvements in Reliability and Scalability
Work closely with SRE Management to define KPIs, processes and drive continuous improvement
Influence the architecture and implementation of solutions within the division
Mentor more junior SRE staff and enable them for success
Act as a voice to represent SRE in the wider organisation
Represent the operational scalability of solutions in the wider division
Lead small-scale projects from inception to implementation
Design platform-wide solutions and provide technical leadership during their implementation
Demonstrate a high-level of organizational skills and initiative in the role
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Berlin, Germany; Helsinki, Finland; London, United Kingdom
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
We are looking for an experienced Manager, Tax Technology to lead tax platform projects for Wolt and Deliveroo within our growing Tax Team. As Wolt and Deliveroo onboard onto the global unified tax platform and a single tax calculation engine (Vertex), this role owns the functional tax leadership that turns business and VAT requirements into configured, tested, live capabilities, and leads the offshore Wolt & Deliveroo implementation team delivering that work day to day. As DoorDash continues to grow its international footprint, we are looking for a candidate with deep, hands-on experience in VAT regimes who can lead a team, collaborate cross-functionally, and own the delivery of tax features and new-platform feature / new-market / new-partnership launches across Wolt and Deliveroo.
About the Role
You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects for Wolt and Deliveroo. You will manage a team to deliver day-to-day VAT configuration and testing, and partner closely with Tax Engineering, the Wolt and Deliveroo Tax teams, Tax Product, and other stakeholders — gathering business and VAT requirements, translating them into tax-system functional requirements for configuration and testing, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering.
The primary focus of this position is end-to-end delivery of VAT tax solutions across the Wolt and Deliveroo platforms — new product, market, partnership launches and legislative changes, roadmap alignment with Wolt and Deliveroo's international expansion, and day-to-day leadership of the team executing that delivery — with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. Rather than handing off requirements to the Vertex Center of Excellence team, you will apply your own Vertex knowledge to help influence the functional design and determine the specific Vertex configuration a solution requires. Familiarity with US sales and use tax, food and beverage, and retail tax context is valuable for alignment with the broader platform.
You’re excited about this opportunity because you will…
Lead tax platform and business projects across the Wolt and Deliveroo platforms, including new product, market, partnership launches, and legislative changes.
Gather business and VAT requirements and translate them into tax-system functional requirements for configuration, testing and delivery.
Review BRDs, PRDs, and TDDs for VAT tax-system implications and provide functional tax expertise back to Tax Engineering.
Define testing requirements and oversee validations across unit, integration, E2E, shadow, and post-launch phases.
Align tax engine priorities and the integrated delivery plan with the Wolt and Deliveroo international market roadmaps, and represent tax platform status updates to Tax and Engineering leadership.
Trace VAT-relevant data from upstream systems through Vertex to downstream reporting and compliance.
Serve as the senior functional tax leader for Wolt and Deliveroo, escalating risk and driving cross-functional alignment across Tax, Product, Engineering, and Data.
Manage and develop a team supporting this area, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes.
We’re excited about you because…
You have 8+ years of indirect tax or indirect tax technology experience, with several years working directly in VAT regimes.
You are familiar with VAT tax requirements and can translate them into system requirements.
Hands-on experience implementing or configuring Vertex O Series, and ability to review Vertex configurations and testing documentation and provide feedback.
Hand-on experience implementing or configuring ERP tax integration (e.g. Netsuite) with Vertex tax engine.
Experience with multi-country VAT implementations and EU VAT compliance; familiarity with non-US indirect tax regimes more broadly is a plus.
Demonstrated people-leadership experience, including managing, coaching, workload delegation, and quality oversight.
You can review technical design documents and provide functional tax expertise to engineering and product.
You have familiarity with US sales and use tax, food and beverage, and retail tax context.
You understand how tax data flows from upstream transaction systems through a tax engine to downstream reporting, including both in-house systems or ERP system integration flows.
Program or project management experience across dependent teams, including building plans, milestones, and dependency maps, and driving them to completion.
Comfort operating cross-functionally and building trust with partner teams without always holding formal authority over their roadmaps.
Experience in use of SQL or Snowflake for data self-serve, issue investigation or testing validation.
Experience in use of API testing tools like Postman, SOAP UI and ability to read XML and JSON logs.
Accounting, Finance, Information Technology, or Computer Science degree.
You are fluent in leveraging multiple AI tools on the market (e.g., Claude Cowork, ChatGPT, Gemini, Cursor) on a daily basis across all of your assigned tasks, and you actively look for creative ways to apply them to enhance processes and create efficiency gains.
Nice to Haves
Familiarity with Marketplace Facilitator laws.
Experience managing offshore teams across time zones.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annualized revenue, 32M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We are looking for a Growth Marketer to own demand generation for our B2B and enterprise business.
Our GTM team already has sellers closing deals, creators producing cinematic content for enterprise audiences, and an email engine reaching thousands of prospects. Your job is to build the machine that feeds all of it: campaigns, funnels, and channels that turn attention into qualified pipeline. You are judged on pipeline and revenue influenced, not on clicks or impressions.
This is a hands-on operator role. There is no playbook to execute; you will be writing it.
WHAT YOU'LL DO
GENERATE PIPELINE
- Plan, launch, and scale integrated campaigns across paid channels (LinkedIn, Google, X), retargeting, and content distribution that convert into qualified meetings.
- Build account-based programs on target enterprise accounts together with sales: the right message, to the right buyer, at the right moment.
BUILD THE B2B FUNNEL
- Own landing pages and conversion paths from first touch to booked meeting: copy, creative briefs, forms, routing, follow-up.
- Launch webinars, showcases, and campaign moments using the cinematic work our creators produce.
MEASURE, ITERATE, SCALE
- Own funnel metrics end to end: cost per meeting, conversion by stage, channel ROI, attribution. You pull your own numbers and tell an honest story with them.
- Run a constant experiment loop: test messaging, audiences, and channels weekly; kill what doesn't convert, scale what does.
- Build lightweight systems (Sheets, APIs, automation, AI tools) instead of doing the same work by hand every week.
RUN THE GTM LOOP
- Sync campaigns with our sales, email, and creative teams so every touch a prospect sees tells one story.
- Feed market signal back to product and leadership: what resonates, what objections repeat, where demand is forming.
YOUR MUST HAVES
- 3+ years in B2B growth, demand generation, or performance marketing at a SaaS or AI company.
- A measurable result you can walk us through: pipeline or revenue you generated, which channels drove it, and what part of it was yours.
- Hands-on paid channel experience (LinkedIn Ads, Google Ads) with real budget ownership.
- Full command of your data: funnels, attribution, dashboards. You don't wait for an analyst to tell you what happened.
- Excellent written English and strong copy instincts: you can write a landing page, an ad, and a nurture email yourself.
- AI-native: you use LLM tools daily and automate before you hire out.
- High agency, fast execution: you ship, iterate, and don't wait for perfect.
NICE TO HAVES
- ABM and marketing ops tooling: HubSpot or Salesforce, Clay, 6sense or similar.
- Experience marketing to enterprise and Fortune 500 buyers.
- Webinar or event program experience.
- Experience in creative tools, generative AI, or the broader martech ecosystem.
THE DEAL
- Competitive salary in USD.
- On-site role in our Almaty office.
- Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in.
- Full-time position.
Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
Bitso is Latin America's largest crypto-powered financial services platform. Bitso Business serves corporates,
liquidity providers, importers and exporters, credit companies and payment firms that move money across
borders and settle at scale. We are building the most recognized FX franchise for corporates in the region, on
rails that are faster and more transparent than the correspondent banking system they replace.
Your Purpose
The Senior Sales Executive owns a corporate portfolio end to end: sourcing, structuring, closing and growing FX
and cross-border payment relationships. This is a quota-carrying, individual-contributor role for someone who
has sold spot and forward FX, SPEI and mass-payment flows to treasurers and CFOs, and who is comfortable
explaining stablecoin settlement rails to a compliance committee the same week they quote a USD/MXN
spread to a trading desk.
Reports To
Head of Sales
Who You Are
Must have
10+ years of B2B sales experience in fintech, payments, FX or banking institutions, with a consistent record
of carrying and beating quota.
Demonstrable experience selling FX - spot and forward - to corporate clients, including pricing
conversations with treasurers and trading desks.
Demonstrable experience selling SPEI and Mexican domestic payment flows, including mass payments and
collections.
Strong network among corporates, financial institutions or payment companies in Mexico.
Ability to structure complex, multi-product deals and navigate procurement, treasury, legal and compliance
in parallel.
Full professional proficiency in Spanish and English, written and spoken.
Fluency with CRM discipline and data-driven pipeline management.
Strongly desirable
Prior experience at a crypto exchange, digital-asset platform or blockchain-native company.
Working knowledge of Bitcoin, stablecoins and on-chain settlement, and the ability to explain them credibly
to a non-crypto CFO.
Experience with cross-border corridors involving the US, LatAm, Europe or Asia.
Exposure to regulated environments - IFPE, SOFIPO, VASP or equivalent licensing regimes.
Soft skills
Collaboration: works naturally with Trading, Compliance, Product, Operations and Legal - treats them as
partners in the deal, not obstacles to it.
Teamwork: shares intelligence, mentors less experienced sellers and contributes to team targets beyond
personal quota.
Performance under pressure: stays composed in volatile markets, live pricing situations and tight
settlement windows.
Ownership: operates autonomously, commits to numbers and reports honestly when they are at risk.
Clarity: communicates with precision in front of a CFO, a regulator or an internal committee.
What You Will Do
Commercial ownership
Carry and exceed an individual quota for FX volume, payment volume and net revenue across an assigned
corporate portfolio.
Build and maintain a disciplined pipeline in the CRM - accurate stages, next steps, close dates and a monthly
forecast within plus or minus 10%.
Originate new logos through outbound prospecting, industry networks, chambers of commerce, brokers and
referral partners.
Negotiate pricing, spreads, credit terms and commercial agreements in coordination with Trading, Treasury
and Legal.
Client management and structuring
Act as the trusted commercial counterpart to CFOs, treasurers, controllers and heads of payments at
corporates and financial institutions.
Diagnose client flows - currency pairs, corridors, volumes, timing, settlement constraints - and structure the
right combination of FX, SPEI, cross-border payments and stablecoin settlement.
Grow existing accounts through wallet-share expansion, new corridors and additional products; own
quarterly business reviews with top clients.
Coordinate onboarding with Compliance, Operations and Implementation so time-to-first-transaction is
measured in days, not months.
Market and product
Bring structured market intelligence back to the business: competitor pricing, bank behaviour, corridor
dynamics and regulatory shifts.
Work with Product to translate recurring client needs into roadmap input, and be an early voice on new FX
and payment capabilities.
Represent Bitso Business at industry events, panels and client forums in Mexico and the region.
Compliance and risk
Sell within Bitso's regulatory perimeter at all times; partner with Compliance on KYB, onboarding and ongoing
due diligence rather than working around it.
Escalate risk signals early and maintain complete, auditable records of client interactions and commercial
terms.
What we offer
A category-defining seat: Bitso is the largest crypto-powered financial platform in Latin America, and the
corporate franchise is the fastest-growing part of it.
Competitive base salary plus uncapped variable compensation tied to revenue and volume.
Direct access to the Head of Sales and FX business leadership, and real influence on product direction.
A regulated, compliance-first operating environment - you sell on solid ground.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Remote-first
work environment.
Employee Stock Option
program.
Zero trading fees
through our Bitso app.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
insurances in Mexico, Brazil and Argentina.
Mental wellness
platform.
Volunteering
days.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The Role
As a
Chargeback Specialist
, you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting.
Key Responsibilities
Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules
Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases
Analyze transaction data to prepare compelling representments and supporting documentation
Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows
Tailor representment and dispute strategies to the merchant's risk profile and transaction model
Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation
Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk
Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume
Collaborate with internal teams - Risk, Settlement, and Compliance
Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries
Continuously evaluate dispute procedures and suggest improvements to increase win rates
Work to strict scheme response deadlines and SLAs without compromising quality
Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management
Perform any other related duties or responsibilities as assigned
What you need to succeed in this role
Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank
Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals
Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process
Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage
Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios
High attention to detail with strong organizational and documentation skills
Ability to analyze transaction flows, spot anomalies, and present findings clearly
Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines
Excellent written communication skills in a formal and professional style
Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance
Fluency in English and Russian (additional languages are considered a plus)
Proficiency in Microsoft Office, with strong expertise in Excel highly desirable
Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Dhahran, Saudi Arabia
Eram Talent is hiring for their reputed client in Dhahran, Saudi Arabia, a Business Systems & Reporting Analyst. The
Business Systems & Reporting Analyst
will be responsible for processing, analyzing, and interpreting large-scale data records to support data-driven decision-making processes. Sitting at the intersection of Management Information Systems (MIS) and business operations—preferably within the Learning & Development (L&D) domain—the successful candidate will synthesize complex information into actionable insights, executive presentations, and structured reports.
Responsibilities
Data Processing & Analysis:
Extract, clean, compile, and analyze large datasets utilizing MS Excel, PDF Professional, and corporate reporting tools.
Insights & Decision Support:
Interpret complex data records, identify operational trends, draw meaningful conclusions, and present data-backed recommendations to management.
Reporting & Documentation:
Design, build, and maintain scheduled and ad-hoc reporting dashboards and presentations using MS PowerPoint and MS Excel.
Domain Alignment:
Partner closely with business units (specifically Learning & Development / HR) to evaluate program performance, training metrics, and operational deliverables.
Process Improvement:
Evaluate existing reporting workflows and systems to identify gaps, streamline data collection, and enhance reporting accuracy.
Cross-Functional Teamwork:
Collaborate effectively with internal teams and stakeholders to communicate analytical findings clearly and support ongoing business projects.
Requirements
Education:
Bachelor’s Degree in Management Information Systems (MIS) or a closely related field from a reputable university
Work Experience:
Minimum 3+ years of hands-on experience in data analysis, data processing, and business reporting.
Prior work experience within the
Learning & Development (L&D)
or
HR domain
is strongly preferred.
Technical Skills:
Advanced proficiency in
MS Excel
(data manipulation, formulas, pivot tables, modeling) and
MS PowerPoint
.
Demonstrated experience with
PDF Professional
tools for document processing and reporting.
Core Competencies:
Strong analytical thinking with a proven track record of converting raw data into meaningful executive insights.
Excellent verbal and written
English communication skills
.
Strong interpersonal, team collaboration, and presentation abilities.
Certifications (Preferred):
PMP (Project Management Professional) certification is preferred.
HR / L&D related professional credentials (e.g., CIPD, SHRM, CHRMP) are an added advantage.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Senior PR Manager, Corporate Affairs & Public Policy to shape our public narrative on responsible AI, creative rights, safety, and the future of AI-powered video. This is a hybrid role based in San Francisco.
This leader will develop clear positions on complex policy issues, lead communications on sensitive topics, and prepare executives to engage with press, policymakers, customers, and partners. You'll work closely with Legal, Product, Trust & Safety, and enterprise teams to ensure our public statements reflect how our products and policies work in practice.
This role reports closely into executive leadership and partners across Communications, Legal, Product, Trust & Safety, and enterprise teams.
What you'll do:
Corporate Affairs & Policy Narrative
- Develop Higgsfield's public positions on responsible AI video, creative rights, consent, safety, and the benefits of AI for creators and businesses.
- Translate complex product and policy decisions into clear, defensible language for executives, press, policymakers, customers, and partners.
- Identify where Higgsfield has a credible point of view and where more evidence or operational work is needed before speaking publicly.
Sensitive Issues & Response Planning
- Lead external communications on issues involving likeness and celebrity use, copyright and training data, deceptive content, elections, child safety, moderation, privacy, and data handling.
- Prepare statements, FAQs, spokesperson briefs, and response plans before issues arise.
- Coordinate timely, accurate responses across Communications, Legal, Product, and Trust & Safety.
Product & Policy Communications
- Partner with Legal, Product, Trust & Safety, and enterprise teams on changes to terms, safeguards, data practices, and product capabilities.
- Explain changes in ways that are accurate and understandable to customers and the public.
- Maintain consistency across Higgsfield's public materials on content moderation, creator rights, training, and enterprise data treatment.
Stakeholder Engagement
- Build relationships with policy reporters, creator and entertainment groups, rights holders, civil society organizations, industry associations, and relevant policymakers.
- Bring external concerns and perspectives into internal discussions and decisions.
- Identify opportunities for constructive engagement on the issues shaping AI-powered creativity.
Executive Communications & Accountability
- Prepare executive remarks, interviews, briefings, panels, testimony, and private stakeholder meetings on policy issues.
- Help leadership communicate with clarity and credibility on sensitive topics.
- Surface gaps between public claims and product reality, then work with the accountable teams to resolve them before making those claims.
Requirements:
- 7-12 years of experience in corporate communications, public affairs, policy communications, or public relations.
- Experience communicating on complex or sensitive issues in technology, AI, media, entertainment, or another closely regulated field.
- Strong understanding of issues involving creative rights, content safety, privacy, and responsible AI.
- Excellent judgment and the ability to develop clear, defensible messaging under pressure.
- Experience partnering with Legal, Product, policy, and executive teams.
- Strong relationships with policy, technology, or business media and relevant external stakeholders.
- Ability to challenge unsupported claims constructively and work across teams to strengthen them.
- Comfortable operating in a fast-moving startup environment.
- Executive communications and issues management experience preferred.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $180,000 - $210,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes.
Day to day, you will:
- Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership.
- Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered.
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems.
- You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage.
- You can set a technical direction, bring people along, and then lock in with the team to make it happen.
- You do not believe managing engineers means stepping away from the technology or the code.
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems.
- Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes.
- Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership.
- A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs.
- Hands-on experience building and operating distributed systems at production scale.
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team.
- Experience with at least one major cloud provider (AWS preferred).
- Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response.
- Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome.
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger.
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Manager to join our Product team. You will own Vercel's networking and CDN product areas. Networking includes the service mesh, Perimeter, VPC connectivity, and Microfrontends. CDN includes the caching layer, traffic security through WAF and DDoS mitigation, domains, and general ingress. You will set direction for how applications and services connect securely, how traffic enters Vercel, and how content is delivered quickly and reliably around the world. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the product vision, strategy, and multi-year roadmap across Vercel's Networking and CDN product areas
Evolve existing Networking and CDN products (service mesh, Perimeters, Ingress, caching layer, Traffic security, WAF, DDoS mitigation, Domains) by defining new features and designing new product surfaces.
Define pricing for new products or features.
Partner with Engineering on the performance and reliability.
Work directly with Enterprise customers and the field on connectivity, networking, performance, and security requirements that block adoption or scale
What you need
You've built and shipped networking, CDN infrastructure, service mesh, or private connectivity products
You have the technical depth to reason about service-to-service networking, VPC connectivity, HTTP caching semantics, cache invalidation, TLS, DNS, and global request routing
You have experience with Layer 7 security products such as WAF, DDoS mitigation, or bot management
You understand the networking and routing challenges of composing independently deployed services into applications
You have owned multiple connected products and set direction that other product teams built against
You have experience working directly with Enterprise customers on networking, connectivity, and security requirements
You have experience using usage, reliability, and performance data to drive roadmap decisions
Bonus if you
Have worked at a cloud provider or on a serverless, container, or edge compute platform
Have an engineering background or have operated production network infrastructure
Have worked on products where incident response and postmortems are a regular part of the job
Have experience with compliance and security requirements in enterprise procurement
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Product Manager to join our Product team. You will own Vercel's compute platform — Fluid compute, Vercel Functions, Sandbox, and more — the layer that runs every workload our customers deploy. You will set the direction for how developers configure, scale, and run code on Vercel, from a single function, to multi-service architectures, to agents. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
Vercel invested in its own microVM-based compute infrastructure externally called “Fluid compute”. Fluid changed what’s now possible to run on Vercel. For example, we’ve delivered Sandboxes, a new primitive to run untrusted and agent-generated code. We are just scratching the surface of what Fluid can deliver. This is a senior role with wide latitude: you'll decide where that platform goes next.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the product vision, strategy, and multi-year roadmap for Vercel's compute platform.
Define how Vercel serves AI and agent workloads, where long-running, I/O-bound, and code-executing tasks have a fundamentally different compute profile than traditional request/response traffic.
Shape the developer experience of running workloads on Vercel: resource model, attributes, API and config files.
Partner with Engineering on the performance and reliability bar for compute, including cold starts and creation time latency
Define pricing for new products and resources.
Set the compute primitives that adjacent product areas build on, and work with those teams on what they need from the platform
Work directly with Enterprise customers and the field on compute requirements that block adoption or scale
What you need
You've built and shipped infrastructure or developer platform products, ideally compute, serverless, containers, or runtime platforms
You have the technical depth to reason about concurrency, cold starts, isolation models, and the cost and performance tradeoffs of a compute platform
You have owned a platform area that other product teams build on, and set technical direction others adopted
You have experience with AI or agent workloads and how their resource profile differs from conventional web traffic
You have experience working directly with Enterprise customers on infrastructure requirements
You have experience using usage and product analytics data to drive roadmap decisions
Bonus if you
Have worked at a cloud provider or on a serverless, container, or edge compute platform
Have an engineering background or have built software yourself
Have worked on multi-runtime platforms and the tradeoffs of supporting several language runtimes
Have worked on sandboxing, isolation, or secure execution of untrusted code
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: US - Remote; San Francisco, CA; New York, NY; Washington, D.C.
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification and were awarded our first contract with a federal agency. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Build and lead Sierra’s public sector sales team: Recruit, develop, and lead a team of account executives serving strategic federal, state, or local government accounts. Set clear expectations, coach for performance, and build a culture of customer obsession, accountability, and consistent execution.
- Own revenue growth and territory strategy: Translate Sierra’s public sector ambitions into territory coverage, account priorities, pipeline goals, and revenue plans. Allocate resources thoughtfully, maintain rigorous forecasts, and drive the team to consistently achieve or exceed revenue targets.
- Create opportunities around mission outcomes: Build executive relationships with agency leaders and help your team translate priorities such as constituent access, service delivery, workforce effectiveness, and program integrity into compelling AI agent opportunities. Serve as an executive sponsor for strategic accounts.
- Guide complex sales cycles from discovery through award: Coach account executives through long, multi-stakeholder government buying processes and engage directly at critical moments. Mobilize cross-functional support for executive alignment, solution development, business cases, security and legal reviews, pricing, proposal strategy, negotiation, and close.
- Shape acquisition and capture strategy: Ensure every priority opportunity has a credible path to contract and a disciplined capture plan. Help the team navigate funding, fiscal-year timing, competitive dynamics, and procurement pathways—including GSA schedules, GWACs, IDIQs, BPAs, state schedules, and cooperative purchasing agreements. Lead deal reviews that surface risks early and turn strategy into clear next steps.
- Scale Sierra’s partner ecosystem: Partner with public sector and partnerships leadership to build productive relationships with prime contractors, systems integrators, resellers, distributors, small-business partners, and technology providers. Guide decisions about direct sales, subcontracting, teaming, and partner-led transactions to expand customer access and accelerate growth.
- Lead strategic prime and teaming relationships: Establish executive alignment with key partners and help shape account ownership, deal registration, workshare, and joint go-to-market plans. Ensure partnerships bring meaningful customer access, past performance, implementation capacity, or procurement pathways—and translate into qualified pipeline and successful delivery.
- Drive disciplined pursuit and proposal decisions: Partner with the Public Sector GM on bid/no-bid recommendations and prioritize resources across strategic pursuits. Align sales, legal, security, product, engineering, and delivery teams to produce procurement responses that are compliant, differentiated, and precise.
- Stay accountable for customer success: Build trust with senior agency leaders, establish strong handoffs from sales to delivery, and remain engaged through deployment and expansion. Help resolve escalations and ensure commitments made during the sales process support lasting customer relationships.
- Build a repeatable public sector go-to-market motion: Work with public sector leadership to refine account segmentation, hiring and capacity plans, capture processes, partner strategy, contract-vehicle priorities, and sales playbooks. Bring market signals and customer feedback to product and company leadership to shape Sierra’s platform and public sector strategy.
- Lead an AI-native sales organization: Embed AI into how the team researches accounts, develops outreach, synthesizes calls, plans opportunities, creates proposals, and forecasts. Model effective use, share successful practices, and help account executives spend more time on judgment, strategy, and customer relationships.
WHAT YOU'LL BRING
- 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, specifically selling to the U.S. government.
- People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong fluency in government acquisition and procurement, including funding and budget cycles, competitive solicitations, proposal processes, task orders, and common Federal or state contract vehicles.
- Experience developing and executing capture strategies before a solicitation is released—not simply responding once an RFP is public.
- A strong network and demonstrated ability to work with government technology partners, including prime contractors, systems integrators, resellers, distributors, and small-business teaming partners.
- Sound judgment about direct, channel, prime/subcontractor, and teaming models, with the ability to select and execute the right path for a particular agency and opportunity.
- The ability to build credibility with agency executives, program leaders, contracting and procurement officials, security teams, and technical stakeholders—and to align those groups around a shared path forward.
- Excellent executive communication, negotiation, account planning, and forecasting skills. You are rigorous about details, procurement milestones, and next steps.
- A passion for public sector work and a belief in the potential of government institutions to improve outcomes for the people they serve.
- Comfort operating with high ownership in an early-stage business: you create structure where it does not yet exist, move with urgency, and collaborate deeply across functions.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Dallas, United States
A rapidly expanding national commercial property services provider is seeking a high-performance
Account Manager
to spearhead their commercial pest control and property maintenance portfolio within the Greater Dallas area.
This position requires a refined blend of structured business-to-business (B2B) outside sales acquisition and high-yield strategic relationship management. Operating directly within the regional marketplace, you will serve as the consultative partner to Property Managers, Regional Supervisors, and Real Estate Ownership Groups to deploy high-value, contractual property compliance and maintenance strategies.
For an ambitious business development professional with an established commercial footprint, this role offers an exceptional uncapped earning trajectory within a robust regional corporate infrastructure.
Key Responsibilities
New Business Acquisition:
Execute proactive outbound prospecting, structured cold calling, and targeted local networking to secure long-term contractual agreements across the regional multifamily and commercial sectors.
Strategic Relationship Management:
Establish, cultivate, and scale deep relational alignments with key decision-makers, regional operational supervisors, and corporate real estate asset managers.
Pipeline Architecture:
Own and manage the end-to-end commercial sales cycle seamlessly, executing high-yield processes from initial warm/cold outbound engagement through to executive contract sign-off.
Value-Based Advisory:
Construct and deliver technically sound, ROI-driven service proposals that explicitly communicate financial yield, service superiority, and risk mitigation benefits.
Portfolio Expansion & Retention:
Partner continuously with current client networks to guarantee baseline contract renewals, defend existing portfolios against market attrition, and systematically cross-sell expanded facilities solutions.
Local Ecosystem Integration:
Represent the brand as a highly visible industry professional at the Apartment Association of Greater Dallas (AAGD) and affiliated commercial real estate networking functions.
Data Infrastructure Maintenance:
Maintain flawless, real-time pipeline reporting, transactional progression logs, and corporate communications tracking within Salesforce CRM environments.
Position Requirements
Professional B2B Experience:
Minimum of two (2) years of verifiable corporate business-to-business outside sales experience. Prior technical tenure within structural pest control, commercial facilities maintenance, or B2B property services is mandatory.
Quota Achievement:
A documentable professional history of consistently achieving or outperforming defined financial quotas, net revenue expansions, and gross profit benchmarks.
Core Sales Methodologies:
Advanced proficiency in strategic outbound hunt mechanics, enterprise-level gatekeeper navigation, multiline pipeline orchestration, and closing multi-site corporate agreements.
Executive Communications:
Exceptional command of verbal and written communication, with the professional presence required to deliver boardroom presentations to executive real estate leadership.
Modern Technical Proficiency:
Expertise navigating complex CRM ecosystems (Salesforce preferred), field data tablets, and standard professional software suites.
Territorial Mobility:
Possession of a valid driver's license with a clean driving record and the daily capacity for territorial travel across the Greater Dallas geographic footprint.
Preferred Qualifications
Industry Infrastructure:
Direct sales exposure interacting directly with multifamily housing operations, commercial asset portfolios, or regional real estate networks.
Regional Professional Network:
Existing corporate relationships with Dallas-area property management companies or active professional tenure within the Apartment Association of Greater Dallas (AAGD).
Recurring Revenue Knowledge:
Prior experience structuring and securing service-based contracts built around recurring contractual pipelines.
Compensation, Benefits & Corporate Structure
Base Remuneration:
$55,000 predictable annual base salary.
Performance Incentive:
Highly competitive, uncapped, performance-engineered commission structure designed to maximize earnings for high-performing acquisitions professionals.
Health Infrastructure:
Comprehensive corporate healthcare options including medical, dental, vision, and company-sponsored life insurance programs.
Retirement Planning:
Structured 401(k) company matching framework with a standard 90-day onboarding full vestment schedule.
Paid Leave Framework:
Flexible Paid Time Off (PTO) allocation complemented by structured parental and extended medical leave provisions.
Corporate Tools & Account Coverage:
Complete expense allocation providing full reimbursement for territory mileage, client entertainment, asset tools, and professional association association fees.
Continuous Professional Track:
Collaborative, feedback-rich environment featuring clear pathways for continuous professional upward mobility.
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Experience:
Sales: 2 years (Required)
Pest control: 1 year (Required)
Location:
Dallas, TX 75244 (Required)
Salary: $55,000+ / year
headIstanbul, Türkiye
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Bengaluru, India; Ability to work effectively as a collaborative team member and support operations across multiple time zones; Business-level proficiency in English is required, and proficiency in Mandarin Chinese is preferred for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period; and European time zones
УдалённоseniorRemote - Europe
ГибридleadParis; New York; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorAustralia, Adelaide
Berlin, Germany; Helsinki, Finland; London, United Kingdom; Experience managing offshore teams across time zones
ОфисAlmaty, Kazakhstan; Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in
ГибридseniorSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
ГибридleadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
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УдалённоUS - Remote; San Francisco, CA; New York, NY; Washington, D.C.
