Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is scaling at a pace few companies experience, and the Communications and Marketing team is growing with it. We're hiring a Business Operations Manager to build and run the operating system underneath, so an incredibly busy team can move fast and stay in lockstep.
That means keeping the wheels turning: the tool stack, agencies and vendors, budgets, contracts, and the dashboards leadership relies on. It also means building what doesn't exist yet, and making sure everyone knows what's happening and nothing gets dropped. Half builder, half connective tissue. If you like turning ideas into things people use every day, this role is for you.
What you'll do
- Own the marketing and comms tool stack: evaluate, procure, onboard, provision access, train the team, and retire what we've outgrown
- Build and maintain internal tools such as calendars, intake forms, dashboards, trackers, and automations, and keep them reliable as more people depend on them
- Run the team's operating rhythm: priorities, launch and campaign calendars, planning cycles, and the cross-functional handoffs that carry work from idea to launch without dropped threads
- Manage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performance
- Keep contracts and procurement moving with Legal and Finance so agreements never become the bottleneck
- Be the connective tissue across the team: know who's working on what, spot dependencies early, and keep people aligned without adding meetings
- Act as a thought partner and triage point to leadership: keep them informed, spot problems early, know when to escalate, propose solutions, and see them through
- Add rigor without slowing anyone down, knowing the difference between process that helps and process that's overhead
What you bring
- 4-7 years in marketing operations, business operations, or a similar systems-and-process role, ideally in a fast-growing technology company
- You build things. You've stood up tools, automations, or dashboards yourself, and AI tools are already part of how you work
- Strong analytical instincts, able to turn messy inputs into numbers leadership can trust
- Experience managing agency, contractor, or vendor relationships and working with Legal and Finance on contracts and procurement
- Exceptionally organized and genuinely relational. People like working with you, tell you things early, and trust you with what's really going on
- A clear, direct communicator who can brief an executive, run a cross-functional meeting, and write a process doc people actually follow
- Demonstrated experience working closely with and as a trusted partner to senior executives
- Comfortable in ambiguity and thinks in scale, building things that hold up when the team, budget, or number of launches doubles
- No specific tool stack required. You've operated marketing or comms systems in a high-growth environment and can pick ours up fast
Location: Commercial Point, OH
Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits
What the Role Is
Own the day-to-day operations of our Commercial Point, Ohio Fulfillment Center — front desk, facilities, supplies, vendor relationships, and workplace safety. This is a build role: the operating playbook doesn't exist yet — spend tracking, vendor terms, a furniture-request process — and you'll define them. You'll own real recurring budgets (kitchen, office supplies, engagement spend), partner on-site with the Safety Committee, and co-own culture programming across all three shifts with FC leadership.
This is a full-time, on-site role, Monday through Friday, 8:30 AM–5:30 PM
, reporting to the General Manager, Fulfillment Operations.
About Pay
We pay competitive market rates.
Starting salary for this position is
$68,138 to $81,755 annually
Holidays Observed
The Fulfillment Center is closed on the following days for this shift in 2026:
New Year's Day
Memorial Day
Thanksgiving Day
Christmas Day
New Years Day (2027)
All shifts receive
4 floating holidays
in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.
Who You Are
You've owned a recurring operating budget and vendor relationships
— you've tracked spend, negotiated directly with suppliers, and reported against a budget, not just placed reorders.
You build process where none exists
— you've created the tracker, the policy, the workflow, not just run one you were handed.
You're self-directed
— you catch what the building needs before someone flags it, and you close the loop without being chased.
You know the rhythm of a warehouse, logistics, or fulfillment environment
and move through it with confidence.
You're genuinely energized by building culture
— not just tolerating the "plan the events" part of the job.
You have strong written and verbal communication and thrive in a fast-paced, multi-shift environment.
You're proficient in Google Workspace (Docs, Sheets, Calendar) and comfortable with basic inventory/order-management tools.
You have 2+ years in office administration, facilities coordination, or operations.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own the front desk and guest experience
— be the first point of contact for visitors, vendors, and scheduled guests, and keep reception clean, professional, and running smoothly.
Own supplies and vendor relationships end-to-end
— keep the kitchen and office-supply areas fully stocked, manage deliveries, restocks, and quality, and negotiate terms directly with suppliers.
Own the budgets
— track and report monthly on the kitchen and office-supply budgets (plus engagement and furniture spend as it comes online), staying within budget and keeping spend transparent.
Build the processes that don't exist yet
— spend tracking, a furniture-request policy, vendor terms — and document them so they outlast you.
Partner with the Safety Committee
as on-site support, reinforcing a culture of safety and compliance across the FC.
Co-own FC culture
— co-lead the "Fun Committee" with FC leadership (GM + HRBP) to plan events, recognition, and wellness, and keep the experience consistent across day, night, and weekend shifts.
Own internal comms
for the events calendar so every shift stays informed and engaged.
Why This Role
You're building the operational playbook for this FC from scratch — the spend tracking, vendor terms, and furniture process don't exist yet; you define them.
Real ownership from day one — your own budgets, your own vendor relationships, your own culture programming, not a support seat.
Your impact is felt daily, on every shift, in a building where a well-run workplace shows.
Who We Are
At Babylist, the work our fulfillment teams do reaches millions of families across the country — whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day.
Our Ways of Working
Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families.
Why You Will Love Working At Babylist
Our Culture
Work hard, then recharge — we respect your time on and off the clock
Strong management team that supports you and your team
The work you do helps millions of families every day
We use smart technology to make the job easier and more efficient
Growth & Development
Clear paths to move up — we promote from within and your performance matters
We use data to improve how we work and invest in the people doing it
Pay & Benefits
Competitive weekly pay
Bonus opportunities for eligible roles
Company-paid medical, dental, and vision insurance
401(k) with company match and flexible spending accounts
Paid parental leave and PTO
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: United States; San Francisco, CA; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Developers build trust in a company through the people they meet and the experiences they have with it. We’re looking for someone to shape those experiences for 1Password.
You’ll lead our developer events and in-person community strategy: choosing where we show up, creating gatherings worth returning to, and building relationships that continue after everyone leaves the room. You’ll own the strategy and the details, from deciding whether a conference is worth the investment to welcoming developers at an event you helped produce.
You’ll start with San Francisco and New York City and help expand the program to other cities over time.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within the US, with a preference for candidates located in the San Francisco Bay Area or New York City.
What you can expect:
- Shape our events strategy. Build a thoughtful calendar of conferences, meetups, and 1Password-hosted events. Recommend where we should sponsor, speak, participate, or host our own gathering.
- Own conference and sponsorship decisions. Evaluate opportunities, manage organizer relationships and budgets, partner with our events team on execution, and use results to guide future investment.
- Create developer events people want to attend. Plan and run meetups, workshops, dinners, and other gatherings. Own the experience from format and speakers through venue, invitations, and on-site execution.
- Build community between events. Create ways for developers to stay connected, return, contribute, and bring others in. Treat each event as the beginning of a relationship.
- Show up in person. Be an active host and 1Password representative. You’re comfortable handling the practical details on site and having substantive conversations with developers.
- Connect events to the broader DevRel program. Partner with our Principal Developer Advocate on talks, technical content, and experiences that give developers a reason to engage.
- Work closely with marketing and sales. Build useful follow-up paths, share what you’re learning from the community, and measure how events contribute to relationships, adoption, and pipeline.
- Tell the story as it happens. Capture photos, short videos, and takeaways that help extend the reach of our events on LinkedIn and X.
What we're looking for:
- Experience building developer events or communities, ideally at a developer tools, infrastructure, or technology company.
- A track record of growing an engaged community, beyond increasing registrations or attendance.
- Strong event production skills. You know how to make an event feel welcoming, useful, and well run, and you can handle the unexpected on site.
- Experience managing sponsorships, vendors, and budgets, with sound judgment about where to invest.
- Comfort working with developer advocates, marketing, and sales to turn in-person engagement into lasting relationships.
- Strong relationships and communication skills with developers, organizers, speakers, partners, and internal teams.
- The ability to work independently, prioritize well, and travel as the program grows.
Bonus points if you have existing relationships in the San Francisco or New York developer communities, or experience working in security, identity, or infrastructure.
USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Роль для сильного hands-on специалиста с глубокой экспертизой в Meta Ads и опытом Web2App, который будет самостоятельно масштабировать закупку и искать новые точки роста. ✔️ глубокая экспертиза в Meta Ads: самостоятельный запуск, оптимизация и масштабирование кампаний.
Design the product itself, not just the interface — the functions, the experience, the way it works, invented from a blank page. Turn our AI and technical capabilities into functions that actually change someone’s day — their outlook, perspective, productivity, or the experiences they have.
Что предстоит делать: — Искать и привлекать клиентов: холодные/теплые контакты, базы, ЛПР, профильные мероприятия. — Проводить переговоры и продавать наши услуги.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe that by creating interactions that are effective, empathetic, and highly personalized, our merchants, couriers, and consumers will continue to choose us as we empower local economies around the world.
As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale while preserving the unique needs of local markets.
About the Role
We're looking for an experienced product leader to lead one of the most strategic product areas within Customer Experience.
This is a truly global role with responsibility across DoorDash, Wolt, and Deliveroo. You'll lead a team of Product Managers responsible for building the products that power our global Customer Experience organization, enabling millions of interactions across dozens of countries every year.
As AI rapidly changes how customer experiences are delivered, you'll define how intelligent automation, rich context, and human expertise come together to create faster, more personalized, and more effective outcomes. Your team will build the products that capture the right information, surface the right insights, and continuously improve through intelligent feedback loops.
A core part of this role is understanding the unique needs of local markets and translating them into globally scalable products. You'll work closely with regional teams to uncover operational, cultural, and language nuances, then build shared capabilities that deliver a consistent global experience while remaining flexible enough to meet local needs.
Working closely with Engineering, Applied AI, Design, Data Science, and Operations, you'll define the long-term strategy for this product area and help shape the future of Customer Experience across DoorDash, Wolt, and Deliveroo.
What You’ll Be Doing
Define the long-term vision and strategy for a critical product area within Customer Experience across DoorDash, Wolt, and Deliveroo.
Lead, coach, and develop a team of Product Managers, fostering a high-performing product organization.
Shape how AI and human expertise come together to deliver faster, smarter, and more effective customer experiences.
Build products that leverage rich customer and operational context to enable better decisions and more personalized experiences.
Create intelligent feedback loops that continuously improve product quality, operational efficiency, and customer outcomes.
Partner with regional teams around the world to understand local market needs and translate them into globally scalable solutions.
Work closely with Engineering, Applied AI, Design, Data Science, and Operations to bring innovative products to life.
Communicate product vision, strategy, and business impact to senior leadership.
Requirements
You have 7+ years of Product Management experience building impactful products.
You have 2-3+ years of experience managing and developing Product Managers.
You have experience building products that leverage AI or machine learning to solve meaningful user problems.
You have a strong track record of defining product vision, strategy, and roadmaps that deliver measurable business impact.
You have experience leading highly cross-functional initiatives across Engineering, Design, Data Science, and Operations.
You are equally comfortable thinking strategically and diving deep into execution.
You are an exceptional communicator with experience influencing senior leaders and driving alignment across organizations.
You have empathy for the users you build for and a passion for creating products that improve customer experiences at global scale.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Stockholm; Espoo
Missions Program Manager / Senior Missions Program Manager
- Location: Sweden or Espoo
- Department: Missions Programs
- Reports to: Program Director
- Employment type: Permanent
- Workplace model: Remote / Hybrid / Office
- Employment is subject to applicable security screening (incl. SUPO, where required) - must be able to attain Swedish Security Clearance
Why this role matters:
As a mission program manager , you’ll deliver a complex Satellite Mission program end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence.
You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships.
This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected outcomes
- Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards
- Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution and supporting Customer Success Management activities
- Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives
- Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery
- Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
- Support the implementation of scalable program management practices that improve delivery reliability and efficiency across Missions
- Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership
WHAT WE’RE LOOKING FOR
Must have competences:
- Proven experience (5–10 years) managing complex, multi-stakeholder programs involving advanced technology systems (e.g., space, defence, telecom, automotive, IT, or similar)
- Strong customer-facing experience, with the ability to manage senior stakeholders and navigate complex requirements
- Demonstrated ability to lead cross-functional teams
- Expertise in program planning, execution, and governance (scope, schedule, budget, risk management)
- Strong analytical and problem-solving skills, with the ability to make decisions under uncertainty
- Excellent communication and stakeholder management skills across technical and non-technical audiences
- Fluent Swedish (native level) and ability to obtain security clearance
Nice to haves:
- Experience working on satellite or similarly complex system programs
- Experience with governmental or defense customers
- Knowledge of hardware, software, or embedded systems development
- Experience in product development environments
- Master’s degree in business, engineering, or a relevant field
- PMP, PgMP, or equivalent certification
Application Process
• Initial screening call with Talent Attraction
• Hiring Manager interview
• Case Study & Interview
• Final interview
• References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Tokyo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Program Manager - Japan
- Location: Tokyo, Japan
- Department: Missions Programs
- Reports to: Program Director
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Mission Program Manager, you’ll deliver a complex Satellite Mission program end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence.
You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships.
This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
The role will be based in the ICEYE facility in Tokyo (Japan). Travel to customer sites is required.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
EXPECTED OUTCOMES
- Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards
- Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution and supporting Customer Success Management activities
- Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives
- Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery
- Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
- Support the implementation of scalable program management practices that improve delivery reliability and efficiency across Missions
- Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership
WHAT WE’RE LOOKING FOR
Must haves:
- 5–10 years’ experience delivering complex, multi-stakeholder programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT)
- Strong customer-facing capability, including managing senior stakeholders and complex requirements
- Proven leadership of cross-functional teams to deliver aligned outcomes
- Expertise in end-to-end program management (planning, execution, governance across scope, schedule, budget, and risk)
- Strong analytical, problem-solving, and decision-making skills in uncertain environments
- Excellent communication skills across technical and non-technical audiences
- Proven Customer Success capabilities
- Degree in business, engineering, or a related field
- Must have or be able to get Japanese security clearance
- Must speak Japanese on native level and English at minimum professional proficiency level
Nice to haves:
- Experience working on satellite or similarly complex system programs
- Experience with governmental or defense customers
- Knowledge of hardware, software, or embedded systems development
- Experience in product development environments
- Master’s degree in business, engineering, or a relevant field
- PMP, PgMP, or equivalent certification
APPLICATION PROCESS
- Recruiter Interview
- Peer interview
- Case Study and Panel interview
- Interview with VP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Louisville, United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
As a Senior Technical Program Manager, you will put your abilities to work building online services that are performant and delightful, and working with diverse team members and partner teams on delivering complex projects for consumer products.
You have shown solid leadership in leading teams and programs to deliver successful outcomes. You will use industry standard methodologies for scheduling, tracking and execution of our projects as well as initiating, planning, and implementing intermediate-to-large cross team or company-wide programs.
You will have a balance of people, organizational, and technical skills, and can execute and deliver successfully in situations with implicit authority. Interaction and leadership across functional lines is critical.
What you'll be doing:
Work with software developers to schedule development, write functional specifications, and drive decision-making to build amazing online experiences.
Act as overall lead in driving technical discussions and solutions to business and/or customer requirements.
You will handle all phases of the software development lifecycle including design, development, testing, and deployment, while collaborating with other internal teams and groups.
You will participate in initial requirements reviews, analysis to assess technical complexity and resolve dependencies.
You will provide ongoing visibility into the progress, risks, schedules, and timelines of the features in development.
You will develop and manage end-to-end implementations toward technical standards as well as expected delivery dates.
What we're looking for:
6+ years of Program Management and Project Management experience with high-volume online user experiences.
Experience with agile methodologies, including experience with scrum master and product owner roles.
Strong communication, cross-group collaboration, and interpersonal skills
Prior experience as a software developer or tester
Ability to manage a feature through the entire development and release cycle
BA/BS/BSE in computer science, math, or equivalent technical experience
Solid leadership skills and a passion for building world class consumer experiences.
Keen eye for detail and managing multiple simultaneous dependencies.
Ability to travel and manage projects with distributed resources sometimes in international locations.
Strong sense of ownership.
Skills which encompass communicating to executives, product managers, software engineers, and project managers
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
€92.400
—
€138.600 EUR
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $113,000 - $126,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $100,000 - $112,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Ищем человека, который умеет работать с горячим входящим трафиком и знает, как довести диалог до FD, а потом вернуть клиента на RD. — обработка входящих диалогов;
Location: Remote - UK; Remote - EMEA
Workplace: Remote
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and with customers across many countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About You:
You are an Account Manager, excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
Responsibilities:
- You are the strategic lead for the clients in your book of business.
- You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
- You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
- You will uncover and manage risk within your book of business in a timely and effective manner.
- You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
- You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
Basic Requirements:
- Minimum of 3+ Years of proven experience working directly with large enterprise clients a role within Account Management, Customer Success, and/or Sales within a SaaS company, preferably one that works directly with ecommerce clients.
- Proven ability to influence, present to, and build deep relationships with our customers, especially at the VP+ level.
- Proven ability to uncover and properly manage risk within your book of business in a timely and effective manner.
- Proven ability to educate clients on new use cases, features and integrations that create added value and uncover potential upsell opportunities.
- Proven ability in managing complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
- Proven track record of consistently meeting and exceeding individual retention and expansion goals.
- Attend and ensure the success of Quarterly Business Reviews with Customers to ensure understanding of client goals and how Constructor maps to those goals.
- Proven ability to juggle multiple Account Management projects and recurring responsibilities at a time, while maintaining sharp attention to detail.
- Proven ability to work cross functionally with various teams to meet the aforementioned needs and goals of your clients - this includes, but is not limited to, working with Sales, CSMs, SEs, SAs, Data Science teams, Product+Eng teams. This includes the ability to tailor language and asks for these teams while maintaining an eye on timeline, SLAs, and the overall client goals and needs.
- Solid knowledge and understanding of ecommerce business needs - typical goals, KPIs, terminology, and trends.
- Solid understanding of analytics and statistics, with an ideal focus on being able to analyze and present data sets pertaining to ecommerce, ab testing, and conversion.
- Proven ability to acquire and maintain a working knowledge of the complete capabilities of Constructor’s ever-evolving products and capabilities.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
География найма не уточнена
УдалённоseniorUnited States; San Francisco, CA; New York, NY
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Stockholm; Espoo
ГибридseniorTokyo
Louisville, United States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
