Location: Americas Remote
About
Customer.io
Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi! I’m Lauren, Senior Manager of Customer Success at
Customer.io
. I’m looking for a
Senior Customer Success Manager, Strategic
to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way.
What we value
Customer outcomes first: you connect what a customer does in
Customer.io
to the goals their business is trying to reach
Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence
Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need
Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers
Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head
What you’ll do
Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success
Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book
Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals
Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders
Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker
Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations
Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year
Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org
What we’re looking for
Based in the U.S. or Canada, and open to travel
5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts
Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers
Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews
Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question
Influence across teams, with a track record of getting colleagues to focus on customer needs
Enthusiasm for AI and the urgency to keep learning new functionality as it ships
Bonus points!
Background in martech, CDPs, or messaging platforms
Spanish language skills
Experience running client onsites
Compensation & Benefits
We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment.
In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Here's what you can expect from our hiring process:
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60-minute Case Study Review with the Hiring Manager and potential team members
Final 30-minute video call with Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.
Задачи:
— Управление инженерной командой численностью от 20 человек, построение структуры с техническими лидерами и распределение ответственности.
— Развитие высоконагруженных систем, где технические сбои напрямую влияют на финансовый результат.
— Контроль полного жизненного цикла транзакций, включая pay-in/pay-out, callbacks, settlement и reconciliation.
Требования:
— Опыт работы на позициях CTO, VP Engineering или Head of Engineering.
— Практический опыт в платежах и финтехе, включая PSP, эквайринг, процессинг или банковские системы.
— Глубокое понимание полного жизненного цикла транзакций.
Контакт для отклика: @Diana_Hantix https://t.me/Diana_Hantix
Задачи:
— Управление финансовыми потоками компании.
— Контроль рекламных расходов (Spend) и доходов (Revenue).
— Анализ прибыли, ROI и рентабельности направлений.
— Финансовое планирование и бюджетирование.
— Контроль выплат сотрудникам, байерам и партнёрам.
Требования:
— Опыт работы на позиции CFO / Finance Director / Head of Finance.
— Понимание специфики iGaming, Affiliate Marketing или Media Buying.
— Опыт управления большими рекламными бюджетами.
— Знание финансового планирования и управленческого учёта.
— Понимание CPA, RevShare, Hybrid, ROI, ROAS, Spend и Revenue.
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
— Разработка HR-стратегии и повышение эффективности команд.
— Совершенствование систем оплаты и вознаграждения, KPI, а также краткосрочной и долгосрочной мотивации.
— Управление бюджетом на персонал, развитие HR-аналитики и автоматизации процессов.
— Повышение эффективности подбора, удержание и развитие ключевых сотрудников.
Требования:
— Опыт работы от 3 лет на позиции HRD, HR Director или Head of HR.
— Обязателен опыт в технологическом финтехе или последовательный опыт в IT и fintech.
— Опыт работы в технологических компаниях с масштабным бизнесом и международными командами.
— Глубокие знания в области оплаты и вознаграждения, бюджетирования и аналитики.
— Уверенное владение Excel.
— Самостоятельность, умение аргументировать решения перед руководством и ответственность за результат.
— Английский язык на уровне В2 и выше.
— Возможность приезжать в Россию.
— Возможны международные командировки с индивидуальным графиком поездок.
Условия:
— Удалённый формат работы.
— Зарплата от 800 000 рублей на руки в месяц.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product.
You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for.
This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.
YOUR SUPPORT SYSTEM
You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit.
You'll spend a lot of your time with:
- Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss
- Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof
- Product, on packaging, launches, and roadmap input
- RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions
- Creator Success, on case studies, customer references, and expansion plays
- Demand gen, content, and events, on campaigns and events for established creators
WHAT YOU'LL DO
- First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit
- First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators.
- First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel.
- First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when
- Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling
- Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards
- Writing and storytelling that turns product depth into a business case a non-technical buyer can act on
- Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size
- Customer and market/competitor research, including win/loss interviews and call analysis
- Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion
- Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in
- Pricing and packaging input for a new tier or add-on (nice to have)
Experiences
- 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts
- Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics
- Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size
- Ran a win/loss or customer research program that changed how a team sold or built
- Ran an expansion or account-based program for an existing customer base (nice to have)
- Worked in email, martech, or the creator economy
Traits
- You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving.
- You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales.
- You act with urgency and stay focused on hitting OKRs and owning outcomes.
- You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them.
- You connect data to decisions, and you help others get sharper about using it.
- You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.
WHAT WON'T SET YOU UP FOR SUCCESS
- Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both.
- Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land.
- Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn.
- Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue.
- Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning.
- Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product.
You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for.
This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.
YOUR SUPPORT SYSTEM
You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit.
You'll spend a lot of your time with:
- Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss
- Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof
- Product, on packaging, launches, and roadmap input
- RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions
- Creator Success, on case studies, customer references, and expansion plays
- Demand gen, content, and events, on campaigns and events for established creators
WHAT YOU'LL DO
- First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit
- First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators.
- First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel.
- First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when
- Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling
- Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards
- Writing and storytelling that turns product depth into a business case a non-technical buyer can act on
- Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size
- Customer and market/competitor research, including win/loss interviews and call analysis
- Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion
- Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in
- Pricing and packaging input for a new tier or add-on (nice to have)
Experiences
- 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts
- Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics
- Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size
- Ran a win/loss or customer research program that changed how a team sold or built
- Ran an expansion or account-based program for an existing customer base (nice to have)
- Worked in email, martech, or the creator economy
Traits
- You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving.
- You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales.
- You act with urgency and stay focused on hitting OKRs and owning outcomes.
- You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them.
- You connect data to decisions, and you help others get sharper about using it.
- You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.
WHAT WON'T SET YOU UP FOR SUCCESS
- Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both.
- Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land.
- Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn.
- Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue.
- Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning.
- Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product.
You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for.
This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.
YOUR SUPPORT SYSTEM
You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit.
You'll spend a lot of your time with:
- Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss
- Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof
- Product, on packaging, launches, and roadmap input
- RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions
- Creator Success, on case studies, customer references, and expansion plays
- Demand gen, content, and events, on campaigns and events for established creators
WHAT YOU'LL DO
- First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit
- First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators.
- First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel.
- First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when
- Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling
- Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards
- Writing and storytelling that turns product depth into a business case a non-technical buyer can act on
- Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size
- Customer and market/competitor research, including win/loss interviews and call analysis
- Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion
- Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in
- Pricing and packaging input for a new tier or add-on (nice to have)
Experiences
- 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts
- Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics
- Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size
- Ran a win/loss or customer research program that changed how a team sold or built
- Ran an expansion or account-based program for an existing customer base (nice to have)
- Worked in email, martech, or the creator economy
Traits
- You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving.
- You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales.
- You act with urgency and stay focused on hitting OKRs and owning outcomes.
- You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them.
- You connect data to decisions, and you help others get sharper about using it.
- You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.
WHAT WON'T SET YOU UP FOR SUCCESS
- Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both.
- Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land.
- Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn.
- Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue.
- Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning.
- Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: San Francisco; London; Remote; Belgrade; New York City
Workplace: Hybrid
ABOUT THE ROLE
Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering.
We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship.
We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders.
RESPONSIBILITIES
- Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security.
- Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers.
- Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves.
- Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls.
- Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes.
- Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety.
- Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries.
- Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits.
- Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow.
- Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends.
QUALIFICATIONS
- 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams.
- Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management.
- Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers.
- Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers.
- Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code.
- Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences.
- Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap.
- Experience building security programs at a fast-growing company, where you built more than you bought.
- Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations.
- Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.
Location: San Francisco; London; Remote; Belgrade; New York City
Workplace: Hybrid
ABOUT THE ROLE
Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering.
We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship.
We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders.
RESPONSIBILITIES
- Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security.
- Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers.
- Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves.
- Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls.
- Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes.
- Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety.
- Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries.
- Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits.
- Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow.
- Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends.
QUALIFICATIONS
- 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams.
- Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management.
- Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers.
- Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers.
- Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code.
- Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences.
- Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap.
- Experience building security programs at a fast-growing company, where you built more than you bought.
- Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations.
- Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.
Location: San Francisco, CA, USA
About the Role
We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending.
You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.
In this role, you can expect to
Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches
Develop clear, differentiated positioning and messaging that drives customer understanding and adoption
Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution
Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis
Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies
Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization
To thrive in this role, you have
6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing
A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment
Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development
Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance
A demonstrated ability to lead through influence and drive cross-functional alignment and execution
The ability to translate complex product capabilities into clear, compelling customer narratives
A strong analytical mindset with experience using data to inform strategy and measure impact
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$150,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote (US); Remote - West; San Francisco, California, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Job Summary
As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives. You will drive growth, foster collaboration, and enhance our brand presence in the market.
Key responsibilities
:
Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy.
Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective.
Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies.
Manage, coach, and create a talent pipeline for underwriters within the region.
Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads.
Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead.
Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team
Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance.
Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk.
Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy
Embody and promote At-Bay company values as a leader within your region.
Qualifications:
Bachelor's degree in Business, Finance, Marketing, or a related field
8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management.
Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience.
Previous experience in and qualified in handling large and complex risk segments.
A proven track record of successfully building and nurturing broker partnerships on a national and local level.
Comprehensive knowledge of commercial lines insurance products and risk management.
Willingness and ability to travel regionally as required, up to 50%.
Work Arrangement: Remote or Hybrid
Location: New York, NY
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As an Outbound Business Representative, you'll be responsible for reaching out to potential customers and nurturing relationships with both new clients and our existing customer base. You will collaborate closely with our Mid-Market, Enterprise Account Executive Team, and Marketing Teams to generate qualified sales leads, schedule meetings, and create new business opportunities. We are looking for individuals who are motivated by sales targets and can take initiative in their work. We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box.
WHAT YOU'LL DO
Generate sales-ready meetings and opportunities for Mid-Market or Enterprise Account Executives using Box's qualification criteria
Initiate exploratory conversations with key decision-makers at targeted accounts
Create strategic target account lists within a defined territory based on research
Connect with potential clients through initial outreach via phone and email, actively seeking to understand their requirements
Utilize Salesforce according to Box's standards for lead management metrics tracking
Collaborate cross-functionally with various teams at Box
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
No prior experience is required, but you must have the ambition and desire to grow and advance in a sales career
Highly motivated, driven and self-starting individual with a positive attitude
Ability to work in an exciting, dynamic team environment
Excellent time management and interpersonal skills
Preferred Experience:
1+ year of experience in Sales or Business Development
Customer-facing experience and strong problem-solving skills
Track record of success in a performance and metrics-driven role
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$65,000
—
$101,500 USD
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our marketing programs bring in thousands more leads. To turn that demand into pipeline, every lead has to be enriched, scored, and routed to the right next step within minutes.
We're hiring a Growth GTM Engineer on the Revenue Operations team to own the lead-to-engagement engine. You'll orchestrate enrichment across marketing and product leads.
You'll build the scoring models that combine firmographic and technographic fit with demonstrated intent and product behavior. You'll own the routing that sends each lead back to Marketing for nurture or to BDRs and Sales for engagement. And you'll help build the custom internal apps our reps use to research, prioritize and engage prospects.
You'll report to the Head of Marketing Operations, who sets the priorities for this work and owns our marketing automation platform, campaigns and attribution.
You'll write production code, own the data and logic between our warehouse and Salesforce, and measure everything you build against meetings, pipeline and revenue.
Tech stack: Salesforce | Snowflake | dbt | Python | TypeScript | Clay | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | LLM APIs
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Own enrichment orchestration. Design and run waterfall enrichment across third-party data providers, AI research agents and first-party data for every marketing and product lead. Handle lead-to-account matching, deduplication, field governance, data freshness and provider cost, so every record is complete, accurate and ready to act on.
- Own and iterate on lead and account scoring. Build fit models from firmographic and technographic attributes such as industry, size, region, tech stack, AI maturity and buying-committee coverage. Combine them with intent and behavior signals: web and content engagement, email and campaign engagement from Marketing Operations, third-party intent, event activity, and product usage signals from the Growth team. Calibrate the models against closed-won and closed-lost data, version them, and explain to Sales why a lead scored the way it did.
- Own lead routing. Design the decision logic that sends each lead to Marketing for nurture or to a BDR, AE or Account Manager for engagement, based on score, segment, territory, account ownership, capacity and existing opportunities. Co-define lifecycle stages, handoff SLAs, recycle rules and speed-to-lead triggers with the Head of Marketing Operations, and enforce them in Salesforce and our routing tools.
- Close the feedback loop. Instrument the funnel from lead creation to MQL, meeting, opportunity and closed-won. Find where leads stall, which sources and signals predict pipeline, and whether our qualification criteria still hold, then send those insights back into scoring, routing and Marketing programs. Supply the data behind attribution, which the Head of Marketing Operations owns.
- Help build custom internal apps for prospect engagement. Ship the tools reps use every day, such as account and prospect research briefs, signal-triggered alerts in Slack and Salesforce, prioritized call and outreach queues, and LLM-powered agents that draft personalized outreach and prepare reps before first touch. Run them like products: talk to users, track adoption and retire what doesn't get used. These apps are part of our BDR prospecting toolset, a combination of internal builds and vendor solutions that the Head of Marketing Operations owns or co-owns. Deliver against that roadmap, including integrating vendor tools with Salesforce and our data layer.
- Be the technical owner of the lead data layer. Build and maintain the dbt models, reverse ETL syncs, APIs and webhooks that connect Snowflake, Salesforce, marketing automation, enrichment providers and engagement tools. Make sure data flows are observable, tested and trusted. Support the rollout of our first marketing automation platform by building the Salesforce and warehouse side of its sync.
- Partner across the business. Work with Marketing, Growth, BDR and Sales leadership, Data Science and Sales Systems to turn messy processes into durable systems. Work with the Growth team, using the PLG signals they publish to drive scoring and routing.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit the current enrichment coverage, scoring logic, routing rules and lead SLAs, and document the gaps that cost us pipeline.
In your first 90 days:
- Ship an enrichment waterfall with measurable gains in fill rate and accuracy.
- Ship an evolution of our unified scoring model that combines fit, intent and product signals, with a published rubric Sales trusts.
- Ship routing that sends every lead to nurture or sales within an agreed SLA, with dashboards that show speed to lead and conversion by route.
In your first 6 months:
- Ship at least one rep-facing engagement app or agent with sustained weekly use by BDRs and AEs.
- Show a measurable lift in MQL-to-meeting and meeting-to-opportunity conversion.
QUALIFICATIONS
- 4+ years in GTM engineering, RevOps or Marketing Ops engineering, growth engineering, or data engineering in a B2B SaaS environment, including at least 2 years building enrichment, scoring or routing systems.
- Commercial instinct. You start from a revenue problem, like "inbound enterprise leads wait too long for a first touch," and work back to the data, logic or tool that fixes it.
- Strong SQL and experience building data models in a warehouse (Snowflake, dbt or similar). You pull your own data.
- Production code in Python or TypeScript. You've shipped internal tools, integrations or agents that real users depend on.
- Deep working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns, ownership), and experience automating within it and integrating with it.
- Hands-on experience with enrichment and intent providers and orchestration tools, such as Clay, ZoomInfo, Apollo, Clearbit, 6sense, Demandbase or Common Room.
- Fluency with funnel mechanics: lead lifecycle design, scoring models, routing and assignment logic, SLAs, attribution data and conversion metrics.
- Comfort with REST APIs, webhooks, OAuth, rate limits and error handling across third-party GTM tools.
- Operator and business partner mindset. You work directly with reps and marketers, ship fixes quickly, and don't need a PM to translate requests.
NICE TO HAVE
- Experience in a hybrid PLG and sales-led motion: product-qualified leads, mapping users to accounts, and sales-assist routing.
- Experience with routing and scheduling tools (Default, Chili Piper, LeanData) and reverse ETL (Hightouch, Census, Polytomic).
- Experience building LLM-powered research, personalization or qualification agents, including evaluation and monitoring.
- Experience with statistical or ML-based scoring (logistic regression, gradient boosting) and model calibration.
- Entity resolution and domain-matching experience at scale.
- Prior GTM Engineer experience at a GTM-tooling or AI-native company.
Location: Cape Town, South Africa
We are looking for an ambitious, hands-on Performance Marketing Specialist to execute and scale paid acquisition campaigns across global markets.
Based in Cape Town office, you will work directly with our London-based Growth team and report to the Head of Growth.
This is an execution-heavy role built for a junior-to-mid-level marketer who loves getting into the weeds of ad platforms, launching rapid experiments, analysing performance data, and learning by doing. If you are eager to take real ownership of paid media budgets, test creative angles daily, and see the immediate commercial impact of your work, this role is for you.
What You’ll Be Doing
Hands-On Campaign Management: Build, launch, and manage day-to-day performance marketing campaigns across primary channels (Meta Ads Manager and Google Ads, with scope to test TikTok, OpenAI, LinkedIn, or native networks).
Rapid Creative & Copy Experimentation: Partner with internal teams to concept, brief, and launch constant creative iterations (hooks, angles, ad formats, and copy) to combat ad fatigue and lower acquisition costs.
Funnel & Landing Page Optimisation: Run continuous A/B tests on landing pages, lead forms, and user flows to improve conversion rates and lead quality.
Bid & Budget Management: Monitor daily pacing, manage bid adjustments, and allocate spend efficiently toward high-performing audiences and geographies.
Tracking & Analytics: Ensure clean tracking across all campaigns using UTMs, conversion pixels, and Google Tag Manager. Monitor performance daily in GA4 and native ad dashboards.
Data-Driven Iteration: Synthesise weekly performance metrics (CTR, CPA, CAC), identify drop-off points, and turn raw data into concrete test hypotheses for the following sprint.
Requirements
Practical Paid Media Experience: 1-3 years of hands-on experience directly managing paid media budgets and campaigns
Strong Grasp of Growth Metrics: Deep familiarity with performance benchmarks and how platform levers impact overall lead volume and revenue.
Analytical Mindset: Comfortable pulling insights out of GA4, platform dashboards, and spreadsheets; you make decisions based on numbers rather than guesswork.
Experimentation Drive: A natural curiosity to test, learn, fail quickly, and iterate. You don't wait for rigid playbooks-you test your way into what works.
Attention to Detail: Rigorous standards for QA, from tracking links and conversion setups to copy typos and budget caps.
Clear Communication: Comfortable operating autonomously in Cape Town while staying closely synced with stakeholders in London and across commercial teams.
Bonus Points: Hands-on experience with tools like Google Tag Manager, Hotjar, Webflow, or CRM/email tools like Klaviyo.
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Are you ready to unlock your full potential as a
Senior Legal Counsel?
The Senior Legal Counsel will provide practical legal advice across the Group’s international operations, supporting commercial objectives while protecting the business’s legal interests. The role involves managing complex commercial agreements, advising stakeholders, supporting corporate projects and disputes, and helping develop consistent legal standards and processes.
What we want you to do:
Commercial agreements and negotiations
Draft, review and negotiate a broad range of agreements, including but not limited to: payment processing, casino content (on behalf of operators as a service provider), platform, software, marketing, affiliate, consultancy, outsourcing and confidentiality agreements.
Provide legal support in relation to PSP disputes, contractual escalations and renegotiations.
Advise on contractual risks and propose commercially workable solutions.
Manage negotiations independently, escalating material risks to the Head of Legal.
Ensure agreements accurately reflect the agreed commercial terms, relevant entities, services and responsibilities.
Support contractual changes, renewals, terminations and the enforcement of contractual rights.
Develop and maintain agreement templates, clause libraries and negotiation guidelines.
Contribute to a matrix of mandatory clauses, preferred wording, fallback positions and approval requirements by agreement type.
Document legal guidance and procedures in Confluence and keep assigned materials current.
Identify opportunities to improve contract workflows and support legal automation initiatives.
Deliver practical training to business teams on contractual risks and legal processes.
Legal advice and business support
Provide clear, timely advice to management and business teams on day-to-day legal matters in different areas as required by the business.
Assess legal issues arising from new products, services, partnerships and market expansion.
Research applicable laws and coordinate jurisdiction-specific advice with external counsel where required.
Work with Compliance to ensure relevant licensing and regulatory requirements are reflected in contractual arrangements.
Support corporate transactions, restructurings and other strategic projects as assigned.
Manage legal matters from initial assessment through negotiation, execution and implementation.
Identify, assess and communicate legal risks to relevant stakeholders and senior management.
Support the continuous improvement of legal processes, contractual standards and internal governance frameworks.
Undertake any other legal responsibilities required to support the company's business activities.
Disputes and external counsel
Assess contractual disputes, claims and potential litigation, recommending appropriate next steps.
Manage and oversee the company's portfolio of legal disputes, litigation, arbitration, mediation and pre-litigation proceedings across relevant jurisdictions.
Develop and implement effective dispute resolution strategies in collaboration with the Head of Legal and relevant stakeholders.
Draft, review and coordinate legal correspondence, formal notices, letters before action, settlement agreements and other dispute-related documentation.
Manage relationships with external legal counsel, ensuring effective representation, cost control and alignment with the company's legal strategy.
Monitor litigation developments, procedural deadlines, case progress and associated financial exposure.
Intellectual property and data protection
Provide legal advice on intellectual property matters, including trademarks, copyrights, licensing arrangements and proprietary technology.
Support the protection, registration, maintenance and enforcement of the company's intellectual property rights.
Review and negotiate intellectual property clauses within commercial, technology and software licensing agreements.
Advise internal stakeholders on intellectual property ownership, usage rights, infringement risks and brand protection.
Provide legal guidance on data protection and privacy matters, including compliance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
Draft, review and negotiate data processing agreements, data sharing arrangements and relevant contractual privacy provisions.
Work closely with Compliance, IT, Information Security and other relevant stakeholders on data protection initiatives.
Support the review and development of privacy policies, internal procedures and data protection frameworks.
Advise on data transfers, retention obligations, data subject rights and other privacy-related legal matters.
Support the handling of data protection incidents and regulatory enquiries, where required.
Team contribution and legal governance
Support and mentor junior lawyers, including reviewing their work where required.
Balance competing priorities and deadlines across assigned matters.
Maintain accurate records of legal advice, negotiations, approvals and executed agreements.
Follow internal approval processes and signing authorities.
Keep the Head of Legal informed of significant matters, emerging risks and required decisions.
Skills and attributes
Sound legal judgement and a practical understanding of business priorities.
Ability to explain complex legal issues clearly to non-legal stakeholders.
Confidence in managing matters independently and recognising when escalation is required.
Strong organisation, attention to detail and ownership of deadlines.
Collaborative, proactive approach with professional integrity and discretion.
Excellent drafting, analytical, communication and negotiation skills.
Requirements
Qualified lawyer with a recognised law degree and admission to practise in a relevant jurisdiction.
At least five years of post-qualification experience in commercial law, gained in-house, in private practice or through a combination of both. Experience in iGaming or another regulated international business is strongly preferred.
Demonstrable and significant experience in drafting, reviewing and independently negotiating PSP agreements.
Proven ability to negotiate complex commercial contracts and manage contractual risks effectively.
Solid knowledge of commercial law, contract law, intellectual property, data protection and employment-related legal matters.
Good understanding of GDPR and its practical application in a commercial environment.
Expertise in tax law would be considered an advantage.
Excellent command of written and spoken English; additional languages are an advantage
Location: Philippines; Lao People's Democratic Republic
FP Markets Group of Companies
is a well-established, multi-regulated broker founded in Australia, providing traders with access to CFD trading on Forex, Indices, Commodities, Stocks, and Cryptocurrencies. As we continue to expand, we are looking for a
Country Manager (Remote)
to lead and grow our operations in an assigned region/countries.
Responsibilities:
Take full ownership of the assigned market, developing and executing strategic plans to grow our client base, revenue, and brand presence
Build and maintain strong relationships with key partners, affiliates, and stakeholders
Identify opportunities for market expansion, including lead generation, local marketing channels, and strategic partnerships
Oversee onboarding and engagement of trading clients, affiliates, IBs, Money Managers, and other partners, ensuring an excellent client experience
Monitor market trends, competitor activities, and regulatory changes, providing actionable insights to senior management
Lead cross-functional initiatives, working closely with marketing, customer support, and operations to drive business success
Represent FP Markets at industry events, conferences, and networking opportunities
Candidate Profile:
2+ years of experience in FX/CFD and online trading industry
1+ years in a management or leadership role in sales, business development, or partner management
Fluent in English (other languages are an advantage)
Strong strategic thinking, decision-making, and stakeholder management skills
Self-motivated, proactive, and results-oriented with the ability to work independently in a remote setup
The Offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Corporate equipment
Fully remote work
Your Journey to FP Markets:
Interview with HR
Interview with the Hiring Manager
Presentation of Business Plan to the Head of Business Development
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Staff-level Product Marketer to champion core parts of the Webflow platform and turn them into the reasons customers choose, and stay with, Webflow. In this role, you’ll partner with cross-functional teams to lead messaging, strategy, and go-to-market initiatives that shape how users discover, understand, and adopt the product capabilities you own.
This is a highly visible, strategic role. You’ll build trust and partnership with teams across Product, Engineering, and Marketing to ensure our offerings not only meet market needs but set new industry standards.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $191,000 - $239,000
- Zone B: $176,000 - $222,000
- Zone C: $160,000 - $201,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
- $214,000 - $267,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Head of Product Marketing
As a Staff Product Marketer, you’ll:
- Develop an expert understanding of Webflow’s platform and the customers who use it — to create compelling and impactful marketing that tells our story and drives adoption
- Collaborate and contribute to the product roadmap in close partnership with Product, leveraging market, customer, and competitive insights
- Lead new product and feature launches, serving as the glue between Product, Marketing, Partnerships, and our Partners
- Partner closely with Product, Sales, and Marketing to build great content and messaging that showcases the power and value of the Webflow platform
- Refine Webflow’s pricing & packaging based on a deep understanding of our customers, market trends, and our product
ABOUT YOU:
Requirements:
- Have 5+ years of product marketing experience – an added bonus if you have experience managing and leading teams
- Have a solid foundational understanding of web development concepts – including HTML, CSS and Javascript
- Have experience with Webflow or similar web development technology
- Have deep empathy for users and are able to adapt how you communicate to reach and engage your audience
- Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
- Have a collaborative nature and exceptional interpersonal skills
- Can connect technical concepts with user value and express it succinctly
You’ll thrive as a/an Staff Product Marketer, if you:
- Love turning complex technical concepts into simple, thoughtful, and compelling stories in a visual manner
- Are naturally curious, highly-proactive and a self-starter capable of independently leading several projects with limited direction
- Enjoy looking ‘under the hood’ to understand how things work and turning one time initiatives into repeatable programs
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
УдалённоseniorWe do our best to keep things reasonable, but a little time zone juggling comes with the territory
УдалённоseniorWe do our best to keep things reasonable, but a little time zone juggling comes with the territory
УдалённоseniorWe do our best to keep things reasonable, but a little time zone juggling comes with the territory
ГибридSan Francisco; London; Remote; Belgrade; New York City
ГибридSan Francisco; London; Remote; Belgrade; New York City
seniorSan Francisco, CA, USA
Remote (US); Remote - West; San Francisco, California, United States
New York, NY; We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box