Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Leads the design, delivery, and
administration
of employee benefit programs for employees in the United States, serving as the senior U.S. benefits specialist and trusted advisor to
Total Rewards Leadership
.
Owns the
outsourced benefits
administration
re
lationship with the
Administrative Services O
rganization (
AS
O) and the carriers, administrators, and other third parties it engages, holding vendors to service standards and driving resolution of escalated issues to protect the employee experience and the financial and legal integrity of the programs.
He
lps shape the U.S. benefits delivery model, including evaluating the
ASO
arrangement and any transition
to
direct-to-carrier
programs.
Key Responsibilities
Program management:
Oversees U.S. benefit program portfolio, including health, dental, vision, life insurance, disability, retirement, and voluntary benefits, setting standards with the
ASO
and directing resolution of the eligibility and coverage matters.
ASO
relationship:
Owns the
relationship
with
the
ASO
and
up
hold
s
ASO
contractual service standards, leading performance reviews, issue escalation, and service-level discussions, and managing
th
e division
of res
ponsibilities
with the
ASO
.
Benchmarking:
Benchmarks the U.S. benefits portfolio and develops recommendations on plan design, cost, and policy for the Total Rewards Leadership in support of the company benefits strategy.
Leads renewal analysis with the
ASO
and broker partners,
models
plan design and cost
scenarios, and
presents renewal and plan-change recommendations to HR leadership.
Open enrollment:
Owns end-to-end delivery of the annual enrollment program, defining the enrollment plan, timeline, and communication approach, directing the
ASO
and vendors through execution, and
establishing
the decision guidelines for qualifying life event and status change handling.
Compliance:
Owns the U.S. benefits compliance calendar, working with the
ASO
and plan advisors to confirm that filings, nondiscrimination testing, and retirement plan operations meet requirements, and proposes procedure changes in response to new regulations.
Audit:
Establishes
audit protocols and data-integrity standards for benefits records and for the feeds between the human resources information system (HRIS), the
ASO
, and carriers, and oversees billing and reconciliation controls to resolve escalated financial discrepancies affecting benefit cost accuracy.
Leave administration:
Establishes
leave administration procedures and decision guidelines under U.S. federal and state leave laws and company
policy, and
resolves the most involved leave and accommodation cases with the
ASO
.
Escalation:
Serves as the final internal escalation point for U.S. benefit issues, guiding other benefits specialists and setting the service standards and response guidelines the team follows.
Challenges senior stakeholders, questions existing processes, and takes ownership of change initiatives, making timely policy recommendations from limited information in a fast-moving environment.
Job requirements:
Bachelor's degree in Human Resources, Business
Administratio
n
, or a related field; or an equivalent combination of education and experience.
Minimum 8 years of experience administering benefit programs, including
open
enrollment and renewal and guiding other specialists.
Experience managing
fully-managed
U.S. benefits programs delivered through a
ASO
, including co-employment responsibilities.
Experience on an in-house benefits team and experience transitioning from a
ASO
to self-managed programs preferred.
Strong vendor management skills, including experience as the primary contact and relationship owner for a principal vendor and the third parties it engages, holding vendors to service standards, and leading issue escalation and service-level discussions.
Experience benchmarking benefits against the high-tech market and developing plan design, cost, and policy recommendations for senior HR leadership.
Experience owning benefits compliance and filings (e.g., ACA, ERISA, Form 5500, COBRA, nondiscrimination testing) and setting benefits administration procedures.
Ability to work with a high degree of autonomy, make policy recommendations from limited information within tight timeframes, and influence and challenge senior stakeholders.
Experience using an HRIS, benefits administration system, payroll system, spreadsheet software with advanced functions, and reporting or analytics tools.
Certified Employee Benefit Specialist (CEBS), SHRM Senior Certified Professional (SHRM-SCP), Senior Professional in Human Resources (SPHR), or similar certification preferred.
Operates with a high degree of autonomy, making sound policy recommendations from limited information within tight timeframes in a fast-moving environment, and, as part of the wider Total Rewards team, challenges senior stakeholders, questions existing processes, and takes ownership of change initiatives.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$140,000
—
$180,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Amsterdam, Netherlands or London, UK
About the Role
We are seeking a highly accomplished and strategic Account Executive
to join our Central Eastern Europe (CEE)
Digital Natives
Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
Fluency in English and one of the languages from the CEE (written and spoken).
6+ years of advanced experience selling complex technology solutions into Digital Native companies across CEE
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Compensation
For Netherlands based hires: Estimated annual salary is between €144,000 - €198,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Germany
About us
Constructor Labs
is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer.
Constructor Practice
is the hands-on practice platform within the Constructor Technology learning suite, alongside Learn, Assess, Proctor, Schedule and Groups. It spans an unusually broad portfolio: curriculum-aligned virtual science labs; the evidence-based intervention products Calcularis (numeracy and dyscalculia), Grafari/Orthograph (literacy and dyslexia); and browser-based Software & IT and Coding labs for technical training. Shared capabilities include cloud-based hands-on environments with no installation, automated assessment and grading, group assignments and instructor assistance, LMS integration, and learner analytics and dashboards.
The product is in production across three distinct markets. Higher education and research, schools and public education authorities, and corporate and vocational training. The platform operates under GDPR, FERPA, COPPA and SOPIPA commitments.
About the Role
You will own Constructor Practice content portfolio of products (currently includes Practice: Science Labs and Practice: Schools Math and Literacy with future extension to other disciplines) end to end: strategy, roadmap, commercial performance and delivery. This is a lead product management position with full accountability for the product line rather than for a single feature area or squad.
The scope is wider than a conventional PM role. You will sit in front of clients during presales, shape the go-to-market with sales and marketing, define the roadmap across a portfolio serving three different buyer types, and work with product owners and engineering to bring releases in on time and on budget. Where the product line needs something that has no owner, it is yours.
Practice has an established customer base and a portfolio that has grown through acquisition and expansion into markets with little in common: a Swiss canton buying dyscalculia intervention for primary schools has almost nothing in common with Acronis training its partner ecosystem. Bringing coherence to that portfolio, deciding what to invest in, what to standardize and what to retire, is the central problem of this role.
Reporting and scope
Reports to:
Head of SI and Edu, Constructor Labs.
Level:
Lead Product Manager. You will lead the product team including product owners, engineers and subject matter experts, with a view to building a larger product team as the line grows.
Product surface:
all Constructor Practice content products, namely Science Labs, Calcularis, Grafari/Orthograph, Software & IT and Coding, in cooperation with the shared platform layer covering assessment, analytics, LMS integration and deployment.
Markets:
higher education and research institutions, schools and public education authorities, and corporate and vocational training providers.
Interfaces:
engineering and product owners, presales and sales, marketing, customer success and support, Constructor Tech engineering and product teams, Nexademy content team, Constructor Labs research, and Constructor Labs Solutions as an integration channel.
The role is both outward and inward facing. You are expected to be in client conversations and in sprint reviews in the same week, and to carry what you learn in one into the other.
Duties & Responsibilities
:
Product strategy.
Set the direction for Practice across its three markets: where to invest, where to standardize on shared platform capability, and where a module should be sustained rather than developed. Maintain a defensible view of the competitive position against virtual lab providers, intervention software and hands-on technical training platforms.
Roadmap and prioritization.
Own a published roadmap with a clear rationale for sequencing, balancing client commitments, platform debt, regulatory requirements and new capability. Say no in a way that holds up, and keep the roadmap current as commitments change.
Discovery and requirements.
Work directly with teachers, learning designers, lab administrators, IT staff and corporate training leads to establish what the product needs to do. Translate that into specifications, acceptance criteria and measurable outcomes rather than feature lists.
Delivery with engineering.
Work with product owners and development teams through planning, sprint reviews and release. Hold scope, schedule and budget together, escalate early when one of the three has to give, and make the trade-off explicit rather than absorbing it quietly.
Presales support.
Act as the product authority in qualified opportunities: demonstrations, solution design, technical objection handling, RFP and tender responses, security and compliance questionnaires. Judge which client-specific requests are viable and which are not.
Go-to-market.
Own positioning, messaging and the launch plan for each release and module, working with marketing and sales enablement. Produce the materials that let the sales team sell Practice without you in the room.
Client relationships.
Run a regular cadence with reference and strategic accounts, gather structured feedback, manage expectations on committed features and turn successful deployments into case studies and references.
Pricing and commercials.
Own the pricing and packaging model across modules and market segments, with input on licensing, bundling within the Constructor learning suite, and the commercial terms of custom work.
Compliance and trust.
Keep the product aligned with GDPR, FERPA, COPPA and SOPIPA obligations and with accessibility requirements, working with legal and security. Child-facing products in public education carry a higher bar, and meeting it is part of the roadmap.
Performance measurement.
Instrument the product, track adoption, engagement and learning outcomes, and use the evidence to decide what to build next and what to stop.
Qualifications & Experience:
Product ownership at scale.
Five or more years in product management, including at least three owning a B2B SaaS product line with revenue accountability rather than a single feature area.
Education or adjacent domain.
Experience with EdTech, assessment, e-learning, corporate L&D tooling or another domain where the buyer, the administrator and the end user are three different people with different measures of success.
Delivery discipline.
A track record of shipping on committed dates and budgets with agile teams, working through product owners and engineering leads, and managing the scope conversations that make that possible.
Commercial fluency.
Comfort in front of clients and in presales, with the ability to run a demonstration, defend a roadmap position and contribute to pricing and packaging decisions.
Technical credibility.
Enough depth in cloud platforms, LMS integration standards such as LTI and SCORM, APIs and analytics to hold your own with engineering and with a client's IT team, without needing to write the code yourself.
Evidence-based decisions.
Fluency with product analytics and experimentation, and the judgement to distinguish a signal worth acting on from a loud customer.
Portfolio judgement.
Experience managing several products or modules at once, and a willingness to make and defend investment and retirement decisions.
Languages.
Business-fluent English. German is a bonus, given the Swiss, German and Austrian school and public-sector customer base.
Communication.
Written and verbal clarity with audiences ranging from a primary school teacher to a university CIO to a development team.
Nice to have
Experience with virtual labs, simulation environments or browser-based development and IT training environments.
Background in special educational needs, learning intervention or evidence-based pedagogy, particularly dyscalculia or dyslexia support.
Familiarity with public-sector education procurement in DACH, including cantonal and Länder-level buying.
Experience with student data privacy regimes (GDPR in an education context, FERPA, COPPA, SOPIPA) and WCAG accessibility conformance.
Prior work in a group structure where a product is sold both directly and through an integration or services channel.
A background in teaching, instructional design or learning science.
What we offer
A product line with an established base
, in production with universities, public education authorities and corporate academies across Europe and beyond.
Genuine end-to-end ownership
, from strategy and pricing through to release, without the role being split across a commercial owner and a delivery owner.
Access to our researchers
, including principal investigators and education methodologists from Constructor Labs, and the ability to route applied research questions into the Labs.
Salary and annual bonus
tied to the product line's commercial and delivery targets. The band is competitive for a lead product role in DACH or the UK and depends on location and experience.
A distribution channel beyond direct sales
, through Constructor Labs Solutions and the partner network.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11778
Real Estate Operations & Listing Coordination Virtual Assistant
Independent Contractor – CPT-11778 Real Estate Operations & Listing Coordination Virtual Assistant/Real Estate VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A Texas real estate broker operating a virtual residential real estate business is seeking a dependable and proactive Real Estate Operations Assistant to become a trusted day-to-day support resource across the business.
The primary goal is business continuity. The client wants an assistant who can keep routine operations moving when he is busy, traveling, unavailable, or focused elsewhere. The role will support approximately 50 listings per year along with rental listings, transaction administration, inbox coverage, CRM organization, marketing execution, and recurring real estate operations.
The client has established SOPs, checklists, templates, Google Drive resources, and AI-supported workflows. The VA should be comfortable taking ownership of approved administrative processes while understanding that pricing decisions, negotiations, contract interpretation, real estate advice, and other activities requiring a Texas real estate license remain with the broker or another authorized license holder.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Listing Preparation & Support
Organize seller information, property details, photos, and supporting documents
Prepare MLS data-entry drafts and listing materials from verified information and the broker’s instructions
Coordinate photography, photo editing, floor plans, approved virtual staging, and other listing vendors
Prepare listing descriptions and marketing materials for the broker’s review
Set up showing services, maintain launch checklists, and summarize showing activity and feedback
Complete approved listing updates and flag missing information or potential issues
Rental Listing Support
Organize landlord and property information, photos, and records
Prepare rental listing drafts and approved updates for MLS and other platforms
Handle routine administrative messages using approved information and scripts
Track application materials and signature requests, and route substantive rental questions to the broker
Documents & Transaction Coordination
Prepare document packages using the forms and information the broker directs
Send approved signature requests and track their status
Keep records organized in the transaction management, brokerage back-office, and file storage systems
Track deadlines and upcoming dates, and flag missing documents and delays
Request authorized documents or factual status updates from clients, title companies, lenders, HOAs, and vendors
CRM, Research & Client Follow-Up
Keep contacts, notes, and follow-up tasks current in the broker’s AI-connected CRM
Suggest clients to follow up with and clients to ask for reviews
Prepare prioritized follow-up lists and draft messages for review
Gather property facts and comparable-market materials for CMAs and pricing opinions (the broker makes all pricing recommendations)
Marketing & AI Tools (Secondary)
Create graphics, newsletters, social posts, and short videos using AI and design tools
Write effective AI prompts and check AI output against reliable information
Schedule approved content and maintain a content calendar and asset library
Support social media and client outreach when time allows
Inbox, Phone & Travel Coverage
Monitor the business inbox and respond to routine items when the broker is away
Use a dedicated business email and a U.S. phone and text line for routine calls and messages
Take accurate notes, document next steps, and route matters needing judgment to the broker or a designated licensed backup
Follow an agreed coverage plan when the broker is traveling
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
U.S. residential real estate experience (listing support, transaction administration, rentals, or real estate marketing) required
Strong written and spoken English and a professional phone manner required
Strong organization, accuracy, and follow-through required
Practical ChatGPT skills, including writing prompts and checking AI output, required
Comfort learning new and client-specific software and following written SOPs required
MLS and listing coordination experience strongly preferred
Transaction coordination experience strongly preferred
Experience with additional AI tools preferred
Texas real estate experience is a plus
IDEAL CANDIDATE PROFILE
Experienced in U.S. residential real estate operations
Dependable, proactive, and comfortable owning routine workflows
Organized and accurate with several open tasks and deadlines
Professional on the phone and in writing
Practical with AI tools and careful to check AI-generated work
Comfortable following written procedures and improving them
Discreet with client information
Knows when to escalate rather than decide
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace / Google Drive
ChatGPT (Client-Provided Paid Account)
Quo – U.S. Phone and Text Line
MLS Systems
Jointly – Transaction Management (Training Provided; Not Required)
Brokerage Back-Office / Compliance System (Training Provided)
Dropbox
Social Media Scheduling & Marketing Tools
Work Schedule
Contracted Hours per Week: 20–40 hours/week (Full-Time Availability Required)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Approximately 9:00 AM–5:00 PM CT – Exact Schedule to Be Agreed
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Real Estate VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 20–40 hours/week (Full-Time Availability Required)
Daily Working Time: Approximately 9:00 AM–5:00 PM CT – Exact Schedule to Be Agreed
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: PL
Workplace: remote
Overview:
Infrastructure engineering with security embedded across the entire technology stack, including CI/CD, Kubernetes, cloud environments, secrets management, and access control.
Key responsibilities:
Core
Responsibilities
Integrate security checks into CI/CD pipelines, including dependency, container image, Infrastructure as Code (IaC), and secret scanning
Harden servers, Kubernetes clusters, and cloud environments in accordance with CIS benchmarks
Manage secrets, certificates, and the PKI lifecycle using Vault
Manage access control (SSO, IAM, least privilege) and conduct regular access reviews
Track and remediate vulnerabilities, coordinating patching activities across development and infrastructure teams
Support security incident investigations, incident response, audits, and compliance activities
Enforce Kubernetes runtime and policy security, including RBAC, network policies, Pod Security Standards (PSS), and Kyverno/OPA
Infrastructure
Responsibilities
Set up and maintain production and staging infrastructure, including updates and incident resolution
Improve infrastructure setup and maintenance processes
Support and develop GitLab CI pipelines
Contribute to the design of complex IT systems
Collaborate with product development teams and stakeholders
Handle monitoring events, including periodic day and night on-call duties
Required Experience:
3+years of experience as a System Engineer, SRE, or DevOps Engineer
Solid Linux administration and troubleshooting skills
Experience with configuration management tools such as Ansible, SaltStack, Terraform, or Pulumi
Experience with Kubernetes and Helm
Experience configuring GitLab CI/CD pipelines
Experience with Anti-DDoS solutions, WAF, and WAAP (Cloudflare, Fastly, Akamai, etc.)
Experience with monitoring tools (Prometheus stack, Zabbix)
Strong understanding of information security fundamentals, including least privilege, defense in depth, network security, and TLS/PKI
Experience with secrets management solutions such as HashiCorp Vault or similar
Strong problem-solving skills
Higher technical education
English level B1+ and strong command of Russian
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London, UK
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Support and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Workplace: remote
Location
:
The role requires on-site presence 2-3 days a week in Boston.
Responsibilities
:
Develop and execute a tailored OCM strategy aligned to the Digital program objectives, phased rollout plan, and go-live milestones
Assess change impacts and organizational readiness across all digital solution rollouts, including ELN, Lab Data Hub, Sample Inventories, LARA, and PlaNN
Create and maintain actionable OCM deliverables: stakeholder maps, communication plans, training strategies, adoption metrics, and readiness assessments
Support the transition from fragmented, manual workflows to integrated, automated scientific workflows — helping scientists shift effort from data administration to target discovery
Partner with RDP Lead and a team of Sr. Scientific Business Analysts Digital Leads, scientists, lab managers, and program leadership to build sponsorship and drive adoption across all user groups
Engage with key LoB representatives (Peptide Synthesis, Generic Biology, Rare Diseases, and In-Vivo research teams) as new use cases are continuously onboarded
Facilitate workshops, focus groups, and feedback sessions with lab scientists and scientific support staff
Support change agent networks and site champions within the Waltham facility
Navigate organizational complexity
Design and deliver clear, role-based communication materials that articulate the "why, what, and how" of transitioning to integrated digital lab tools — including ELN, Lab Data Hub, Sample Inventory, LARA, and PlaNN
Collaborate with training teams to develop scientist-facing, role-based training for each solution go-live:
ELN experiment documentation and template workflows
Instrument data ingestion and Lab Data Hub usage
Sample lifecycle management in Mosaic/BioHome
In-vivo study management in LARA (Inset Climb)
Request and reservation workflows in PlaNN (Wrike)
Ensure ongoing reinforcement and adoption support post go-live, including for use cases onboarded continuously
Actively participate in the Digital Program governance structure, collaborating with the Program Manager, RDP Lead, PMO, and LoB Representatives
What we expect
:
Bachelor's or Master's degree in Business, Organizational Development, Psychology, Communication, or related field
5+ years of OCM experience, ideally within large-scale IT or digital transformation programs
Experience working in or with research, pharma, or life sciences environments strongly preferred
Familiarity with laboratory environments, scientific workflows (e.g., experiment design, sample management, in-vivo studies), and the challenges of digitizing lab operations is a significant advantage
Experience supporting SaaS platform rollouts and multi-system integrations in complex organizations
Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, etc.)
Ability to translate complex technical digital solutions into scientist-friendly language and adoption strategies
Excellent facilitation, communication, and presentation skills — comfortable engaging both scientists and senior program stakeholders
Analytical mindset with experience tracking adoption and readiness metrics
Ability to operate in a fast-paced, use-case-driven delivery model where scope evolves continuously based on prioritized research use cases
Comfortable operating in a global, matrixed organization with evolving priorities and stakeholder groups
Nice to have
:
Experience within life sciences, biotechnology, healthcare, pharmaceutical, or other regulated industries
Familiarity with scientific or laboratory environments and research workflows
We offer
:
Competitive compensation
Remote work
Flexible working hours
Continuous education, mentoring, and professional development programs
A team with excellent tech expertise
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a hands-on Ethics & Compliance (E&C) Training and Implementation Manager to turn agreed E&C priorities into practical training and effective business processes. You will help employees understand what is expected of them and ensure that approved E&C recommendations are put into practice.
You will own delivery of the E&C training and engagement programme and manage agreed compliance initiatives from planning through rollout and follow-up. Working with E&C, Legal, HR, Procurement, Sales, Marketing, Finance and IT, you will bring consistency to content, coordinate contributors and keep implementation on track.
Your responsibilities will include:
Training & Content Delivery
Translate the agreed E&C training plan into a delivery calendar with defined audiences, learning objectives, contributors, milestones and approvals. Coordinate onboarding, annual and role-based training, targeted sessions and awareness activities according to agreed priorities.
Create reusable templates and content standards for training briefs, presentations, scenarios, facilitator guides, knowledge checks and FAQs, ensuring consistency across topics and formats.
Lead content production with E&C specialists, HR, internal communications and external providers. Draft and edit materials, coordinate contributions, consolidate feedback, obtain subject-matter approval and manage versions, localisation and accessibility.
Manage course preparation and launch with the learning platform owner, including testing, assignments, reminders, completion tracking and records. Facilitate sessions and coordinate specialist speakers where needed.
Evaluate learning and application through knowledge checks, participant feedback and agreed follow-up measures. Use findings and recurring questions to improve content and targeting, and maintain current guidance and awareness materials.
Compliance Programme Implementation
Turn approved policies, recommendations and improvement initiatives into delivery plans with named owners, milestones, dependencies and clear completion criteria.
Develop and embed practical workflows, playbooks, checklists and guidance within business processes, covering agreed priorities such as conflicts of interest, gifts and hospitality, third-party risk, marketing events, sponsorships and donations.
Coordinate implementation of E&C requirements in contracting and onboarding. Translate approved recommendations into clear checklists for Legal, Procurement and business teams, using Legal-approved clause guidance where available.
Follow up with Legal and relevant E&C owners to confirm that required protections are reflected in final agreements, or that alternatives or exceptions have been approved by the authorised decision-maker. Escalate unresolved requirements before signature or onboarding through the agreed process.
Track agreed mitigations and conditions through implementation, recording owners, deadlines, approvals and evidence of completion. Hand over ongoing obligations, such as training, certifications, monitoring and renewal reviews, to named business owners.
Pilot new processes with users, coordinate communications and training, and support rollout and adoption. Confirm that business owners can operate the process and understand when to involve E&C.
Define requirements for supporting tools and automation with process owners, and coordinate testing and adoption with IT and system administrators. Resolve delivery issues and escalate competing priorities, delays and decisions requiring E&C leadership input.
Tracking, Evidence & Continuous Improvement
Maintain proportionate trackers and reporting on training, implementation milestones, outstanding mitigations and dependencies, with a traceable record linking E&C recommendations to outcomes and approvals.
Verify completion against agreed criteria, retain supporting evidence and support audits and internal reviews within the role’s remit.
Identify recurring gaps and user feedback; recommend improvements to guidance, workflows, self-service resources or automation that reduce manual effort while preserving necessary controls.
Provide concise updates to E&C leadership on progress, outcomes, resource needs and decisions required.
We expect you to have:
At least five years of relevant experience in ethics and compliance, compliance or legal operations, training programme management or a related field, with demonstrated ownership of cross-functional delivery.
Experience taking training from an agreed plan through content development, review, launch and evaluation, with strong writing and editing skills and an understanding of adult learning.
Experience translating compliance requirements into practical processes and coordinating implementation with Legal, Procurement or business teams. Confidence reviewing documents against agreed requirements and tracking actions to resolution; a legal qualification is not required.
Working knowledge of core E&C topics, including anti-bribery and corruption, conflicts of interest, gifts and hospitality, third-party risk and speak-up, with the judgement to recognise when specialist input is needed.
Strong project management and stakeholder skills, including the ability to secure contributions and follow-through without direct reporting authority. A structured, proactive and pragmatic approach.
Confidence using learning platforms, workflow and project tools, knowledge bases and spreadsheets, with sound judgement when handling confidential information.
Clear professional English and a degree in a relevant discipline or equivalent practical experience.
It will be an added bonus if you have:
Experience in an international technology, cloud infrastructure, listed or rapidly growing business.
Familiarity with training authoring tools, contract lifecycle systems or compliance workflow platforms.
Experience managing external content providers and localisation, leading change initiatives or implementing practical workflow automation.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for an
Accounting Specialist
to join our Finance team, supporting a multi-entity group structure that includes a fintech company headquartered in the Netherlands and a regulated investment/brokerage entity in Cyprus.
This is a hands-on accounting role covering day-to-day bookkeeping, financial reporting, and support for regulatory and statutory requirements across both fintech and regulated environments.
The role operates in a structured, audit-driven setting with a strong focus on accuracy, controls, and continuous improvement of finance processes, including automation and the use of modern tools.
This is a remote role; however, if you prefer working from an office, you are welcome to join us at our office in Paphos.
What You Will Be Doing
Key Responsibilities
Perform day-to-day accounting activities across multiple group entities (NL and CY)
Maintain general ledger, reconciliations, and supporting schedules
Assist in preparation of monthly management accounts and reporting packs
Support IFRS-based financial reporting processes
Assist with regulatory reporting for a CySEC-regulated entity (or equivalent EU regulator)
Support external audit processes and provide required documentation
Assist with VAT and other statutory filings where applicable
Ensure accuracy and consistency of financial data across systems and entities
Finance Operations & Process Optimization
Contribute to process improvements and automation initiatives across finance operations
Support the use of
digital tools and AI-based solutions to improve efficiency in accounting and reporting workflows
Ensure financial operations processes are efficient, scalable, and accurate
What you'll bring:
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Experience in accounting within a
financial services environment (fintech, investment firm, brokerage, or regulated entity is a strong plus)
Good understanding of
IFRS and financial reporting principles
Experience with bookkeeping, reconciliations, and general ledger management
Exposure to regulatory or statutory reporting in a controlled environment is a strong plus
Experience working in
multi-entity or cross-border structures
is highly desirable
Strong attention to detail and ability to work in a compliance-driven environment
Comfortable working with structured processes, audits, and financial controls
Interest in improving processes, automation, and modern finance tools
Strong Excel skills and experience with accounting systems / ERP tools
What makes this role interesting
Exposure to both a
fast-growing fintech group
and a
regulated investment/brokerage environment
Opportunity to work across modern fintech finance and regulated financial reporting frameworks
Hands-on involvement in accounting, reporting, and regulatory processes
Strong focus on
improving and modernizing finance operations through automation and AI
Close collaboration with finance, compliance, operations, and external auditors
Real opportunity to shape how finance processes scale across a multi-entity group
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: GE; PL
Workplace: remote
Overview:
SOFTSWISS is looking for an Atlassian Support Engineer to join our Atlassian team. The team supports and develops Jira Software, Jira Service Management, and Confluence Data Center, which are essential to the company’s internal service and business processes. Our work covers project and service portal configuration, access management, automation, integrations, and technical troubleshooting. We handle both daily service requests and planned initiatives, including process improvements, integrations with corporate systems, and platform changes.
Purpose of the Role:
You’ll support and improve SOFTSWISS’s Atlassian platforms to ensure they meet the needs of internal teams and business processes. Your work will focus on maintaining effective Jira and Confluence configurations, improving service management workflows, and supporting automation and integrations with corporate systems.
Key Responsibilities:
Configure Jira to support team processes: projects, workflows, transitions, conditions, validators, post-functions, fields, screens, schemes, roles, and notifications.
Develop Jira Service Management: service portals, request types, forms, queues, SLAs, approvals, routing, and automated creation of related issues.
Manage access in Jira and Confluence: groups, project roles, permission schemes, issue security, and space and page permissions. Investigate visibility issues affecting tickets, comments, and data.
Build and maintain automation: Automation for Jira rules and existing ScriptRunner/Groovy solutions, including Behaviours, workflow logic, and scheduled jobs.
Support integrations and data exchange: REST APIs, webhooks, JSON, Slack and email notifications, and synchronisation of fields and data between Jira and connected systems.
Investigate issues in Jira, Confluence, and their apps: reproduce problems, review configurations, logs, and automation results, identify causes, and involve senior engineers or owners of connected systems when needed.
Own requests through to a confirmed outcome: clarify requirements and dependencies, agree on changes, verify key scenarios and exceptions, document solutions, and coordinate validation with stakeholders.
Core Platforms and Automation
Jira Software, Jira Service Management, Confluence Data Center
Jira Automation / Automation for Jira
ScriptRunner, Groovy, Behaviours, workflow conditions, validators, post-functions, and scheduled jobs
Assets / Insight
JQL, REST APIs, webhooks, JSON
Apps Supported by the Team
eazyBI, Tempo, BigPicture, Email This Issue, Smart Checklist.
Connected Systems and Integrations
HiBob, Slack, HubSpot, 1C, GitLab
Authentication and identity management systems, including Keycloak/SSO
Selected notification and alert-routing processes using Opsgenie
This is the team’s working environment. You don’t need deep expertise in every listed app to join us.
Required Experience:
Hard Skills
At least 2 years of practical Jira administration experience, including Data Center and Jira Service Management.
English at B1+ level for documentation and ticket communication, and native-level Russian for workplace communication.
Understanding of Jira Cloud and Confluence Cloud, with hands-on experience working with both platforms.
A solid understanding of workflows, schemes, screens, field configurations, project roles, and permission models. Ability to account for configurations shared across multiple projects.
Practical experience configuring JSM request types, forms, portals, queues, SLAs, and customer access.
Experience administering Confluence spaces, pages, groups, restrictions, and troubleshooting access issues.
Ability to create and troubleshoot Automation for Jira rules and use JQL and smart values.
Practical ScriptRunner experience: reading and modifying existing Groovy scripts, understanding when they run, verifying results, and diagnosing errors.
Understanding of REST APIs, HTTP, JSON, and webhooks. Ability to investigate authentication, service account permissions, integration payloads, and responses.
Basic practical experience with Assets: objects, attributes, relationships, permissions, and using Assets data in Jira processes.
Soft Skills
Ability to translate user requests into clear requirements and acceptance criteria, identifying inconsistencies between descriptions, documentation, and comments.
Ownership of commitments: track dependencies and deadlines independently, and communicate blockers or changes to plans before stakeholders ask for an update.
Clear communication with technical and business teams: explain limitations, propose options, and document agreed solutions.
Careful handling of access permissions, personal data, and public and internal comments.
Nice to Have:
Advanced Groovy and ScriptRunner experience, including developing custom scripts, troubleshooting execution errors, and working with complex existing logic.
Experience creating and maintaining eazyBI reports, configuring data imports, and managing report access.
Experience working with Tempo, BigPicture, Email This Issue, or Smart Checklist.
Experience with HiBob–Jira–Tempo, Jira–Slack, Jira–GitLab, or similar integrations.
Participation in project or space migrations and consolidation, including validating permissions, data, macros, apps, and scenarios after migration.
Experience migrating Jira or Confluence from Server/Data Center to Cloud.
Experience supporting SSO integrations in collaboration with an IAM team.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for an
Accounting Specialist
to join our Finance team, supporting a multi-entity group structure that includes a fintech company headquartered in the Netherlands and a regulated investment/brokerage entity in Cyprus.
This is a hands-on accounting role covering day-to-day bookkeeping, financial reporting, and support for regulatory and statutory requirements across both fintech and regulated environments.
The role operates in a structured, audit-driven setting with a strong focus on accuracy, controls, and continuous improvement of finance processes, including automation and the use of modern tools.
This is a remote role; however, if you prefer working from an office, you are welcome to join us at our office in Paphos.
What You Will Be Doing
Key Responsibilities
Perform day-to-day accounting activities across multiple group entities (NL and CY)
Maintain general ledger, reconciliations, and supporting schedules
Assist in preparation of monthly management accounts and reporting packs
Support IFRS-based financial reporting processes
Assist with regulatory reporting for a CySEC-regulated entity (or equivalent EU regulator)
Support external audit processes and provide required documentation
Assist with VAT and other statutory filings where applicable
Ensure accuracy and consistency of financial data across systems and entities
Finance Operations & Process Optimization
Contribute to process improvements and automation initiatives across finance operations
Support the use of
digital tools and AI-based solutions to improve efficiency in accounting and reporting workflows
Ensure financial operations processes are efficient, scalable, and accurate
What you'll bring:
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Experience in accounting within a
financial services environment (fintech, investment firm, brokerage, or regulated entity is a strong plus)
Good understanding of
IFRS and financial reporting principles
Experience with bookkeeping, reconciliations, and general ledger management
Exposure to regulatory or statutory reporting in a controlled environment is a strong plus
Experience working in
multi-entity or cross-border structures
is highly desirable
Strong attention to detail and ability to work in a compliance-driven environment
Comfortable working with structured processes, audits, and financial controls
Interest in improving processes, automation, and modern finance tools
Strong Excel skills and experience with accounting systems / ERP tools
What makes this role interesting
Exposure to both a
fast-growing fintech group
and a
regulated investment/brokerage environment
Opportunity to work across modern fintech finance and regulated financial reporting frameworks
Hands-on involvement in accounting, reporting, and regulatory processes
Strong focus on
improving and modernizing finance operations through automation and AI
Close collaboration with finance, compliance, operations, and external auditors
Real opportunity to shape how finance processes scale across a multi-entity group
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal
About the Role:
Do you thrive in a high performance role, solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Support Engineer to join our team PAYGO. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will provide support on our Application Performance and Developer Platform products.
Examples of desirable skills, knowledge and experience:
You thrive in a high performing team environment
You take ownership and make sure you solve the customers issues.
You drive the case to the finish line.
You are familiar with Developer Platform products
You have previous experience working as part of a team in a customer-facing role
You have experience solving HTTP, DNS, SSL, Cache and other networking-related problems
You understand how the Internet works
You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)
You have experience working in a support role.
You are comfortable communicating through various support channels and always put the customer first (Emails, Live Chats, Phone calls and virtual meetings)
You are a motivated self-starter and always looking to expand your existing skill set
Bonus Points
You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin
You are familiar with Cloudflare and have a site actively using our platform
You are familiar with Nginx, Apache, IIS or any other web servers
You are committed to gaining a deeper understanding of the following technologies: DNS / CDN - Cache / SSL / Cloudflare Workers
You have worked with PostgreSQL, MySQL, MS SQL or other database servers
You have experience with Cloudflare Workers and/or JavaScript
You have experience with Video encoding and streaming solutions
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €28,000-39,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team.
We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to lead the Financial Crime QA team within the Compliance Assurance function of a regulated crypto business. As QA Team Lead, you will manage a team of QA Analysts who review AML Transaction Monitoring alerts, Name Screening, EDD and other financial crime investigations.
You will own the day-to-day delivery and quality of the QA program, set and uphold review standards, and develop your team's expertise. Working closely with Financial Crime Operations, Compliance leadership and Product teams, you will turn QA insights into lasting improvements in investigation quality and the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Team Leadership & People Management
– Lead, mentor and develop a team of QA Analysts. Set clear objectives, allocate daily workload, manage capacity and productivity, and conduct regular one-to-ones and performance reviews. Support hiring, onboarding and training of new team members, and foster a culture of accountability, integrity and continuous learning.
QA Program Ownership
– Own the end-to-end delivery of QA reviews across Transaction Monitoring, Name Screening, Sanctions, EDD and other AML investigations. Ensure reviews are completed on time, to a consistent standard, and in line with agreed sampling plans and service levels.
Quality Oversight & Second-Level Review
– Perform second-level reviews of QA Analyst findings, validate defect ratings and resolve disputes or challenges from Operations. Personally review complex, high-risk or escalated cases, and act as the final QA decision-maker on borderline outcomes.
QA Framework & Methodology
– Design, maintain and enhance the QA framework, including scorecards, error taxonomies, risk-based sampling methodologies, procedures and quality standards. Ensure the framework reflects AML/CFT regulatory requirements, internal policies, and emerging crypto-specific typologies.
Calibration & Consistency
– Lead regular calibration sessions within the QA team and with Financial Crime Operations to align on policy interpretation, grey areas and scoring methodology, and reduce subjectivity in quality evaluations.
Management Information & Reporting
– Produce and present QA MI, dashboards and trend analysis to Financial Crime and Compliance leadership. Identify systemic issues, root causes and emerging risks, and translate findings into clear, actionable recommendations for management and governance forums.
Stakeholder Management
– Act as the primary QA point of contact for Financial Crime Operations leadership, Team Leads, Product, Policy and other Compliance teams. Drive agreement on corrective actions, escalate material control weaknesses, and support internal and external audits and regulatory examinations as required.
Coaching & Quality Improvement
– Partner with Operations and Training teams to turn QA findings into targeted coaching, training content and procedural updates. Act as a Subject Matter Expert on AML investigations, crypto typologies and regulatory expectations.
Innovation & AI-Enabled Quality
– Drive the adoption and continuous improvement of AI-enabled quality tools such as QA Copilot. Define requirements, lead UAT and process validation, and identify opportunities to increase QA coverage and efficiency through automation.
AML
Projects & Program Enhancements
– Represent QA in AML projects, process changes and program enhancement initiatives, providing input on control design, quality standards and implementation readiness.
Ad Hoc Responsibilities
– Undertake additional projects and assignments as delegated by the Head of Compliance Assurance or their delegate.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. CAMS, ICA) is strongly preferred
10+ years of experience in the financial services industry, with a significant focus on AML/CFT and financial crime compliance
Experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Proven hands-on experience in AML Transaction Monitoring and Financial Crime Investigations, including alert disposition, case investigation, and SAR/STR decisioning
Demonstrated people leadership experience, including managing, coaching and developing teams of analysts or investigators
Experience in Quality Assurance and/or Monitoring & Testing of AML controls is highly desirable, including designing scorecards, sampling methodologies and QA frameworks
Strong understanding of global AML/CFT regulatory expectations and sanctions requirements
Excellent analytical and judgment skills, with the ability to identify root causes and systemic issues and translate them into practical recommendations
Strong stakeholder management skills and the confidence to challenge, influence and drive agreement with senior stakeholders
Experience producing management information and presenting findings to leadership or governance forums
High attention to detail and a commitment to accurate, consistent, high-quality documentation
Fluent in English with excellent written and verbal communication skills
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
The Production Engineering (desk aligned) team is looking out for a senior, hands-on engineer ready to take on team leadership responsibilities while remaining technically engaged in day-to-day production support and development. In this role, you will manage and mentor a small team of Production Engineers, act as the primary escalation point for critical issues, and shape the team's processes, standards, and technical direction while working directly on production systems alongside the team.
Key Responsibilities
Team Leadership & People Management
Lead, mentor, and develop a team of Production Engineers, fostering a culture of ownership, collaboration, and continuous improvement.
Own staffing needs for the team, including participating in hiring, onboarding, and training of new team members.
Set priorities, allocate workload, and coordinate on-call/shift coverage (including evenings and weekends) to ensure adequate support across trading hours.
Conduct regular 1:1s, performance reviews, and career development conversations with team members.
Act as the primary point of escalation for critical production incidents, ensuring timely communication to senior stakeholders and global teams.
Represent the team in discussions with global engineering, trading, and business stakeholders, and act as a bridge between local team execution and global strategy.
Drive the team's roadmap for automation, tooling, and process improvement in partnership with global leads.
Production Support
Act as a first point of contact for the desks, remaining hands-on in providing comprehensive user and system support across all technology streams.
Handle desk BAU requests, liaising closely with Dev teams and Core teams to scope, prioritize, and deliver fixes or enhancements.
Own desk inventory management and infrastructure management for the desks, ensuring systems and inventories are accurate and well maintained.
Monitor, maintain, and troubleshoot production systems to ensure stability and reliability, with particular emphasis on data platforms and processes.
Lead the response to major incidents and urgent requests, including monitoring and triaging, diagnosing and resolving (or directing resolution of) issues affecting data flows, trading applications, and related infrastructure.
Perform and oversee daily health checks and desk-targeted monitoring (dedicated view / Front2Back view / etc.) of trading and data systems before market open, ensuring all components are operational.
Manage and support static and dynamic databases, including troubleshooting data integrity issues and performing routine maintenance.
Coordinate with development and business teams to resolve "pretrade" related issues and implement fixes or enhancements.
Own release management activities for the team, coordinating releases with Dev teams including deployment, verification, and rollback procedures for data and trading applications.
Ensure team documentation is maintained and kept current for operational procedures, incident response, and data workflows.
Ensure team compliance with internal controls, regulatory requirements, and best practices for data management and system support.
Lead root cause analysis and post-incident reviews, driving continuous improvement of data stream reliability and performance.
Collaborate with global support teams to share knowledge, escalate issues, and drive resolution of complex, cross-regional data stream problems.
Development & Automation
Set technical direction for and personally contribute to automation tools that streamline operational workflows across the team.
Design, build, and review scripts and applications for data quality checks, monitoring, alerting, and recovery processes.
Drive adoption of best practices in coding, testing, and deployment within the team.
Lead or contribute to projects involving cloud technologies, CI/CD pipelines, and performance optimization.
Evaluate new tools and technologies that could improve team efficiency and system resilience.
Required Skills & Experience
15+ years in a technical support role, ideally within trading/market access, with at least 3-4 years of experience leading or mentoring a team (formally or informally).
Proven ability to manage people and priorities in a fast-paced, high-pressure environment while staying technically hands-on.
Experience with Python, Bash and PowerShell scripting (with or without Copilot).
Experience with Windows desktop/server and Linux OS administration.
Strong relational database skills (SQL Server, Postgres).
Experience supporting trading platforms and infrastructure.
Strong problem-solving, business analytics, and decision-making capabilities under pressure.
Ownership mindset with a strong commitment to issue resolution and team accountability.
Excellent written and oral communication skills, with experience presenting to senior stakeholders.
Preferred Attributes
Experience building, growing, or stabilizing a support/engineering team, ideally in a regional office setting.
Motivated to support diverse technology streams and help the team learn new domains.
Ability to work independently and as part of a global team, while being the clear point of accountability locally.
Proactive in identifying opportunities for automation and process improvement, both for self and team.
Comfortable balancing people-management duties with hands-on technical work.
Experience with AWS/cloud platforms, cloud monitoring and automation.
Experience with Crypto asset, Crypto market.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role & impact
Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch.
You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them.
The team & how they connect
You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow.
Initially, the role will focus on
- Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't.
- Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items.
- Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported.
- Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation.
Where and how you can work
This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online.
Here are some of the things we are looking for
- You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together.
- Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed.
- You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks.
- Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together.
- To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust.
- Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role & impact
Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch.
You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them.
The team & how they connect
You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow.
Initially, the role will focus on
- Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't.
- Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items.
- Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported.
- Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation.
Where and how you can work
This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online.
Here are some of the things we are looking for
- You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together.
- Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed.
- You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks.
- Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together.
- To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust.
- Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
Location: NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role & impact
Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch.
You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them.
The team & how they connect
You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow.
Initially, the role will focus on
- Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't.
- Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items.
- Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported.
- Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation.
Where and how you can work
This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online.
Here are some of the things we are looking for
- You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together.
- Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed.
- You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks.
- Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together.
- To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust.
- Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
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Germany
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