Location: United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As the HRBP Expert/Senior HR Manager, you will translate business objectives into impactful people strategies. You will be instrumental in enhancing organizational effectiveness, leading through transformational organizational changes, and developing the next generation of leaders, all within a dynamic, international context that values your strategic insight.
What You’ll Be Doing
Strategic Partnership & Business Alignment
Serve as a strategic advisor to functional senior leaders, developing and implementing people plans that directly enable business goals and drive organizational health.
Build deep business acumen to diagnose needs and co-create solutions with leaders, acting as a strategic conduit between the business and HR team.
Talent & Leadership Development
Partner with senior leaders on the full spectrum of talent management: from performance enablement and succession planning to organizational design and team effectiveness.
Lead and facilitate talent calibration, succession planning, and leadership development initiatives to build a robust and diverse leadership pipeline.
Data-Informed Organizational Excellence
Leverage people data and analytics to identify trends, diagnose root causes, and prescribe strategies that elevate team performance, engagement, and productivity.
Champion change management initiatives to support evolving business structures and leadership, ensuring smooth transitions and sustained performance.
Cross-Team Collaboration & Initiative
Partner closely with HRBP peers and cross-function HR (TA, Total Rewards, HR Infra) to align on shared priorities and deliver joined-up solutions for the client group.
Identify opportunities that span beyond a single team and drive cross-functional initiatives end to end, mobilizing the right partners to deliver outcomes that benefit the wider client group.
Share insights, playbooks, and best practices across the HRBP community to raise the collective standard and avoid duplicated effort.
Global HR Leadership & Influence
Strengthen the HRBP function by modeling best practices and elevating HR’s role as a trusted, value-added partner across the organization.
Foster cross-functional collaboration and partner on the design and implementation of scalable, global HR programs and processes.
What We Look For In You
A minimum of 10 years of HR experience, including Business Partnering and experience working with C-suite leaders.
Experience supporting crypto, fintech, or financial-institution businesses, with familiarity with the talent, regulatory, and cultural dynamics of a highly regulated, fast-evolving industry.
Proven experience as a strategic HR leader for global, cross-cultural teams, with comfort navigating time zones, cultural nuances, and occasional international travel.
A demonstrated track record of partnering with senior leaders on complex issues including performance management, talent strategy, and organizational change.
A powerful blend of strategic vision and hands-on execution - you can design the strategy and also roll up your sleeves to implement it.
Exceptional communication, influence, and relationship-building skills, with the ability to engage and align stakeholders at all levels.
A forward-thinking adopter of AI tools, with a demonstrated ability to apply them to elevate HR workflows, sharpen people analytics, and help leaders prepare their teams for an AI-enabled future.
Strong data analytical and problem-solving capabilities, with experience using data to tell a story and drive decision-making.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-Hybrid
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorUnited States (US); Proven experience as a strategic HR leader for global, cross-cultural teams, with comfort navigating time zones, cultural nuances, and occasional international travel
Location: United States
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location:
Remote US or Canada
Annual salary:
$100,000 - $130,000 USD per year (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location)
Type:
Full Time
Reports to:
VP of Design
As our Senior Graphic Designer, you'll be at the heart of our creative efforts, working closely with our marketing and product teams to craft stunning visuals that resonate with our audience. You’ll be the go-to person for everything design-related, from our website and social media to retail channel materials and product launches.
In addition to crafting design deliverables for Nex marketing channels, you will coordinate with internal and external partners, including creative agencies, to execute marketing projects and campaigns and ensure delivery of all elements of the creative package.
What You'll Do
Website, Social and Emails:
Bring our digital presence to life with eye-catching designs that engage and delight our users. You’ll create everything from stunning website visuals to social media graphics and email campaigns that stand out in a crowded inbox.
Retail Channel Materials:
Design impactful retail materials including PDPs (Product Detail Pages), templates and in-store displays. You will also work on digital channels such as Amazon. Your work will help our products shine in the retail environment, making them irresistible to shoppers.
Product Launch Visual Assets:
Lead the visual strategy for our product launches. You’ll create cohesive and compelling visual assets that tell the story of our products, from initial teasers to full-scale launch campaigns. This includes Nex Playground, but also accessories and other merchandise as we build out the product ecosystem.
What We’re Looking For
Experience:
5+ years of design experience, preferably in a similar role within the creative, agency or marketing field. Some experience leading or producing multi-channel campaigns.
Skills:
Mastery of design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma or Sketch. Strong understanding of typography, color theory, and layout principles.
Creativity:
A keen eye for detail and a passion for pushing creative boundaries. You’re not afraid to take risks and try new things. Set the bar for creative excellence and maintain it consistently.
Collaboration:
Excellent communication skills and the ability to work well in a team. You’ll be collaborating closely with various departments, so being a team player is a must.
Delivery Management:
Manage project workflows, oversee the end-to-end production process of campaigns to ensure timely and high-quality deliverables and coordinate with external vendors where necessary.
Time Management:
Ability to manage multiple projects simultaneously and meet deadlines without compromising on quality.
Portfolio:
A strong portfolio showcasing a range of design work, particularly in digital, retail and product launch contexts.
Why Join Us?
Impact:
Your work will directly influence our brand and how the world sees us.
Growth:
Opportunities for professional growth and development.
Culture:
A supportive and inclusive environment where your ideas matter.
Flexibility:
We offer flexible working hours and remote work options to fit your lifestyle.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire an Associate Project Manager (PM) to support external clients throughout the project implementation and software development lifecycle. The PM is responsible for managing client statements of work, facilitating requirements analysis and design, baselining project plans, keeping the client informed of project progress, tracking and communicating financial status, ensuring timeline schedule, managing change, mitigating risk, and working with the client to facilitate on time, on budget project deliveries.
Responsibilities
Provide exceptional customer service to external clients and internal teams.
Manage project deliverables to ensure completion on schedule, within budget, and to client satisfaction.
Maintain project financial performance within approved client budgets and assessments.
Deliver project timelines on or ahead of schedule according to plan.
Manage resource allocation through accurate bookings and effective coordination of work product delivery.
Assess, communicate, and manage project scope changes to secure client approval and minimize project impact.
Track and achieve productivity, utilization, and margin metrics in accordance with established company guidelines.
Maintain accurate project data, including resourcing, task management, bookings, time recording, budgets, timelines, dependencies, and other required details within project management systems.
Meet established KPIs in alignment with Project Management requirements.
Qualifications
3-5 years’ experience in project or program management
Experience with the Software Development Life Cycle (SDLC)
Experience with either Waterfall or Agile methodologies
Strong knowledge of MS Office Products: Word, Excel, Outlook, PowerPoint, Project, SharePoint and Visio
Experience with project management software (JIRA, MS Project, etc.)
Project Management Certifications are a
plus
(i.e. PMP, CSM, CAPM, SAFe)
Six Sigma or Lean process improvement experience is a
plus
Experience in financial services, particularly life insurance or annuities, is a
plus
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
THE GLOBAL CREATIVE TEAM
In a world where every interaction matters, we craft brand experiences that resonate across audiences and channels, fueling a lifetime of play. We turn every touchpoint, physical or digital, into a chance to spark wonder, build desire and drive business outcomes for our portfolio of iconic brands.
We operate as one global creative team, united by a shared vision, diverse perspectives and a belief that the best ideas can’t be confined by org charts or geographic borders. Our multi-disciplinary creative teams are driven by unbridled curiosity, bravery and an innate drive to FITFO.
About the role:
We are seeking a Sr. Creative Director, Brand Experience to lead the creative vision, development and stewardship of Hasbro’s iconic portfolio of toy and game brands across Action, Fashion, Preschool, Nerf, Play-Doh and Board Games. This leader will shape how our brands show up in the world; building distinctive creative platforms and identities that connect with consumers, stand out in culture and drive commercial impact.
Leading our front-end Brand Experience organization, you will set the creative vision for the portfolio and build the teams, standards and tools needed to bring that vision to life globally. You’ll partner closely with Brand Marketing, Product Design & Development, Commercial, Licensing and our Global Creative Studio to connect brand strategy to execution across every consumer touchpoint. The mandate is simple: build brands that cut through the noise and move with culture.
A day in the life:
• Set the creative vision for our toys and board games portfolio. Translating business, brand and commercial strategies into distinctive creative platforms that can scale globally.
• Own brand creative strategy across Action, Fashion, Preschool, Nerf, Play-Doh and Board Games, ensuring each brand has a differentiated and culturally relevant expression.
• Lead the front-end of brand development, including brand creative strategy, creative direction, visual and verbal identity, brand guidelines and creative toolkits.
• Build brands, not just campaigns. Establish enduring creative systems that strengthen brand equity while creating the flexibility to stay relevant across audiences and channels.
• Champion consumer and cultural insight as a creative catalyst. Ensure our creative work starts with a deep understanding of the audiences we serve.
• Partner with cross-functional partners to ensure brand vision translates with excellence across packaging, retail, digital, social, licensing and entertainment.
• Raise the creative bar. Establish clear standards for creative excellence and continually challenge our teams and partners to push beyond category conventions and the expected.
• Lead, inspire and develop a high-performing brand creative team with a culture of ambition, curiosity, collaboration and accountability.
• Influence at the highest levels of the organization, advocating for creative vision with senior leaders and bringing stakeholders along through clear, persuasive storytelling.
• Shape the future of creative at Hasbro, embracing emerging technology, AI and new modes of storytelling to evolve how we build brands and connect with consumers.
What you'll bring:
• 15+ years of progressive creative leadership experience within world-class consumer brands, creative agencies or similarly complex brand environments.
• Experience leading multi-brand portfolios and building distinctive brands that live across both commerce and culture.
• A body of work that demonstrates strategic thinking and measurable brand impact, not just great execution.
• Deep expertise in brand building, creative strategy, creative direction, visual and verbal identity and integrated brand systems.
• Fluency across channels, with a strong understanding of how brand ideas translate across physical, digital, social, retail, experiential and emerging consumer experiences.
• Proven experience building, leading and developing senior creative talent and multidisciplinary teams.
• Exceptional ability to influence senior executives and cross-functional partners while protecting the integrity and ambition of the creative vision.
• The ability to balance big creative ambition with commercial reality, knowing where to push, where to simplify and how to turn strategy into action.
• A strong point of view on culture, consumers, technology and the changing creative landscape, including the opportunities presented by AI and new forms of creative expression.
• Experience in toys, games, entertainment, CPG or brands that live at the intersection of retail, fandom and culture is a major plus.
• A positive, low-ego leadership style with a bias toward action and a genuine desire to make both the work and the people around you better.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$157,700
—
$236,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Ramp Travel team builds the travel booking and management platform built-in to Ramp. We build the capabilities that allows travelers to stay productive on the road: flight and hotel search, booking and checkout, our agentic travel assistant, and on-the-go mobile trip guidance. We also own the capabilities that ensure companies are spending their travel dollars effectively: travel policy evaluation, supplier and TMC integrations and benchmarking, and data insights.
Growing the sophistication and global reach of the Travel product is a top strategic priority at Ramp. The work this team does directly enables Ramp to to support some of the largest and most interesting customers in the world.
WHAT YOU’LL DO
- Lead, mentor, coach, and grow the Ramp Travel engineering team (~6 engineers today).
- Own delivery across our travel management surfaces: search and inventory, quoting and repricing, checkout, policy evaluation, loyalty, post-booking servicing.
- Own reliability and correctness of a system dependent on third parties: supplier APIs, GDS and aggregator content, TMC and OBT integrations.
- Partner with Product, Design, Ops, Partnerships, and Sales on enterprise travel commitments.
- Set the team's practices for AI-assisted development and ship agentic booking features.
- Hire. The team is expected to grow.
WHAT YOU'LL NEED
- 2+ years managing engineers, team size roughly 5 to 15.
- High levels of ownership. Comfortability taking difficult ambiguous problems and driving successful execution.
- Has built something 0→1 and then scaled it.
- Willing to be hands-on. This is a six-person team, and everyone at Ramp is a builder.
- Current enough technically to lead a design review and evaluate an architecture proposal.
- Strong product judgment and comfort talking to customers.
- Has owned a transactional system with external dependencies: booking, payments, marketplace, or logistics.
PREFERRED
- Corporate travel domain experience, such as: corporate online booking tools (OBTs), integrations with travel content sources (GDS/NDC), and front-end traveler experiences.
- Enterprise B2B fintech or T&E background.
- Has rolled out agentic dev tooling to a team, or shipped LLM-backed features.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for a collaborative and detail-oriented HRIS Analyst to support, maintain, and improve our Workday platform, with a focus on Core HCM — configuration, reporting, security, EIBs, notifications, and alerts. You'll also take on configuration and testing for larger projects across other Workday modules. Success here means balancing hands-on day-to-day support with thoughtful, scalable system improvements.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Configure and maintain Workday Core HCM, including business processes, notifications, alerts, condition rules, validations, and related configuration
Maintain and update Workday security roles and role assignments, partnering with stakeholders to ensure appropriate access and compliance with SOX and security best practices
Manage the HRIS support ticket queue, triaging requests, resolving system issues, identifying root causes, and recommending process improvements; escalate complex problems as needed.
Manage projects end to end, partnering with stakeholders to translate business requirements into scalable Workday solutions, including work spanning modules such as Payroll, Advanced Comp, Time Tracking, Benefits, Performance, or Absence
Build, maintain, and troubleshoot Workday reports, dashboards, and calculated fields to support business and compliance needs
Create, execute, and troubleshoot Enterprise Interface Builder (EIB) integrations to support data imports, exports, mass updates, and ongoing business operations
Support Workday releases by evaluating new functionality, testing enhancements, and recommending adoption opportunities
Maintain documentation for configurations, testing, and standard operating procedures
We'd love to hear from you if you have:
4+ years of hands-on experience configuring Workday HCM business processes and administering security at a public company
Experience managing an HRIS support queue or responding to end-user support requests
Proficiency creating, executing, and troubleshooting EIBs, along with experience in Workday reporting, including standard and advanced reports and calculated fields
Understanding of HR business processes across the employee lifecycle, with strong analytical and problem-solving skills and attention to detail
Excellent communication and stakeholder management skills, with the ability to manage multiple priorities in a collaborative environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$202,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're hiring a Mid-Market Account Executive in New York to own our larger deals across North America. You'll sell to marketing, SEO, and growth leaders who are watching their organic traffic get absorbed by AI answers and need to show their own leadership what to do about it. Your job is to build that case with them.
You'll build your own pipeline into named accounts, work with the SDR team on coverage, and run the full cycle from there. We are defining the category, so part of the job is teaching the market what good looks like, not waiting for a buyer who already knows they need this.
WHAT YOU'LL DO
- Own and run the full sales cycle from first meeting to close across mid-market accounts in North America
- Generate your own pipeline into named accounts, and partner with SDRs and Marketing on targeted outbound and ABM across the patch
- Multi-thread across marketing, SEO, growth, and procurement stakeholders, and build the business case that gets a deal signed
- Keep your CRM clean and your forecast honest, with a strong handle on deal progression
- Build lasting relationships with your customers and spot expansion opportunities as their AI search programs grow
- Feed what you learn on calls back into product, marketing, and the sales playbook. At this stage, your input shapes how we sell.
WHAT WE'RE LOOKING FOR
- 4+ years in a quota-carrying software sales role, closing mid-market deals end to end
- A consistent track record of overachievement against quota
- A builder of your own pipeline: you can point to closed deals that started with your own prospecting, not a lead that landed in your inbox
- Experience running multi-stakeholder deals, including building business cases and navigating procurement
- Sharp communication and a natural ability to tell the story of a new category simply
- Comfortable selling in a category that is still being defined, where you shape the buyer's thinking rather than respond to an existing budget line
BONUS POINTS
- Repeatedly achieving President's Club
- Experience selling SEO, analytics, or martech software
- Experience in a high-growth, venture-backed startup environment
- A track record of selling to marketing, SEO, or growth buyers
- You already know what GEO and AEO stand for.
WHAT WE OFFER
- Transparent comp with a 50/50 base to variable split, plus equity
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
EEOC STATEMENT
Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
COMPENSATION
The base salary range for this position is $121,000 to $141,500 annually with anticipated on-target earnings being $242,000-$283,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry already sees the moment software breaks: the error, the trace, the replay, the commit that caused it. Seer, our AI debugger, uses all of that to figure out what went wrong and how to fix it. We're looking for a Staff engineer to help decide how that system should evolve as models improve every few months. Some of what we build today will be obsolete by next spring. Part of the job is knowing which parts, and building the rest to last.
IN THIS ROLE YOU WILL
- Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues
- Set technical direction for how our agents get context, use tools, and decide when they're done
- Build the evals that tell us whether a new model or prompt actually helped, fast enough that people use them
- Decide when to use a frontier model, a smaller one, or one we trained, and revisit that as cost and capability shift
- Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles
- Own major AI initiatives end to end, alongside the developers and product teams shipping them
- Run what you ship in production and debug it with Sentry
YOU'LL LOVE THIS JOB IF YOU
- Are driven by impact and enjoy working on high-stakes, high-visibility projects
- Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members
- Thrive in cross-functional teams and enjoy building features alongside developers and product teams
QUALIFICATIONS
- You've shipped an LLM-backed system people depended on, and can tell us what broke
- You have strong opinions on agent design and have changed at least one in the last year
- You've trained or fine-tuned models when it was the right call, and you know when it isn't
- You write solid production Python
- You've owned a system or component and led work across multiple engineers and teams, with a design doc people actually read
- You write clear technical documentation, mentor other engineers, and present to technical audiences
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Program Manager
to serve as the operational backbone of our pricing and monetization strategy in addition to supporting strategic initiatives, as needed. Sitting within Product Program Management and partnering closely with Analytics, Product, Sales, Product Marketing, RevOps, Finance, and Engineering, you'll own the cross-functional execution that turns pricing strategy into well-governed, shipped programs. You'll coordinate launches end to end, track commitments, resolve escalations, and expand the playbook that makes growth at Fivetran repeatable and scalable. This is a high-visibility role for someone who thrives at the intersection of program management, GTM, and product strategy. You will be driving some of the most impactful business outcomes.
This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Google Workspace(sheets)/Excel, Jira, Looker/Sigma/Hex, Notion, Salesforce and Slack.
What You’ll Do
• Define and own the operating model and standards for pricing program management — the governance frameworks, templates, and decision rights adopted across Growth & Monetization.
• Serve as a trusted advisor to Product and Sales leadership on pricing strategy, influencing roadmap and go-to-market decisions and representing pricing in executive forums.
• Lead the most complex, high-stakes, cross-org pricing initiatives end to end — navigating ambiguity, aligning competing stakeholders, and setting precedent for how future pricing programs are run
• Track executive pricing deliverables and commitments end to end, including commitments made to the CEO.
• Coordinate timelines, dependencies, and launch readiness with the ePMO.
• Partner with Product Marketing and RevOps on enablement plans and rollout execution.
• Manage pricing-related sales escalations and the cross-functional coordination required to resolve them.
• Lead pricing analyses and business requests, turning data into recommendations that inform pricing decisions.
• Report on pricing outcomes — such as closed-lost-due-to-pricing and overall pricing impact — and translate results into forward-looking recommendations.
Skills We’re Looking For
• Proven experience in program management or product operations, ideally supporting pricing, monetization, or GTM initiative in B2B SaaS and with consumption based pricing.
• A track record of driving cross-functional execution across Product, Sales, Marketing, and Engineering.
• Excellent stakeholder management and executive communication, including tracking and reporting on commitments to senior leadership.
• Strong analytical skills, with the ability to interpret pricing and revenue data and translate it into clear insights and recommendations.
• Experience establishing operating rhythms, governance processes, and repeatable playbooks.
• Familiarity with GTM and RevOps tooling and processes (e.g., Salesforce, CPQ, and BI tools such as Looker).
• Highly organized and self-directed, able to manage multiple concurrent programs in a fast-paced environment.
Bonus Skills
-Experience in data processing (ETL, ELT) and/or cloud-based platforms
-PMP Certified
#LI-HYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$158,284
—
$197,855 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Regulatory Affairs CMC Consultant
for 12 months Contract with possibility of extension
to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
About the Role
We are seeking an experienced
Regulatory CMC professional
to support Client’s pharmaceutical and self-care portfolio. This role will provide regulatory CMC expertise across
new product development, lifecycle management, post-approval changes, and global regulatory submissions
.
The successful candidate will partner closely with Regulatory Affairs, R&D, Supply Chain, Quality, and other cross-functional teams to develop and implement effective CMC regulatory strategies.
Key Responsibilities
Lead or support
Regulatory CMC strategy
for new product development and lifecycle management programs.
Provide CMC regulatory guidance for
pharmaceutical and self-care products
across global markets.
Develop, review, and maintain
CTD Module 2.3 and Module 3
documentation.
Prepare and review CMC content for regulatory submissions, including new applications, variations, and post-approval changes.
Assess proposed CMC changes for regulatory impact, compliance, risks, and submission requirements.
Provide regulatory guidance on manufacturing, formulation, analytical methods, specifications, stability, packaging, and related CMC topics.
Act as the CMC representative on cross-functional product development and lifecycle management teams.
Partner with R&D, Manufacturing, Quality, Supply Chain, and Regulatory colleagues to resolve CMC issues and develop practical regulatory strategies.
Support regulatory agency interactions and responses to CMC-related questions, as required.
Manage regulatory risks and develop appropriate mitigation and contingency strategies.
Ensure ongoing regulatory compliance and successful implementation of approved CMC changes.
Contribute to process improvements, simplification initiatives, and development of effective CMC ways of working.
Required Qualifications
Bachelor’s or Master’s degree in
Pharmacy, Pharmaceutical Sciences, Chemistry, Life Sciences
, or a related discipline.
Strong experience in
Regulatory Affairs CMC and/or pharmaceutical product development
.
Experience with
CTD Modules 2.3 and 3
and CMC submission documentation.
Knowledge of global regulatory requirements related to pharmaceutical CMC.
Experience with
new product development and post-approval lifecycle management
.
Strong understanding of CMC regulatory requirements involving manufacturing, formulation, analytical testing, specifications, and stability.
Experience working effectively with cross-functional teams.
Strong project management, communication, problem-solving, and stakeholder-management skills.
Preferred Experience
Experience supporting
OTC, self-care, consumer health, or pharmaceutical products
.
Experience working across multiple global markets and regulatory regions.
Experience interacting with health authorities or supporting responses to regulatory questions.
Ability to influence cross-functional teams and provide clear, practical regulatory guidance.
What You’ll Bring
We are looking for someone who combines strong
technical CMC expertise
with excellent regulatory judgment, communication, and collaboration skills. The ideal candidate will be comfortable working in a global, cross-functional environment and managing multiple CMC programs and priorities.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote #Contract
Location: United States Remote; Canada Remote
ABOUT THE TEAM
At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration.
YOUR MISSION
As a Lead Product Designer focused on Growth, you’ll define how Mural earns user trust at the moments that matter most when someone first encounters the product's value, decides to go deeper, or chooses to stay.
This is end to end growth journey ownership. It's about designing the logic of how Mural grows: the moments where clarity converts, where friction is a design failure, and where the line between growth and product quality either holds or breaks. You'll work across discovery, activation, and pricing surfaces, onboarding paths, upgrade flows, lifecycle touchpoints, and in-product nudges. Most importantly, you'll orchestrate how those surfaces work together and set the standard for how growth design is practiced at Mural.
You'll succeed if you can bring full journey thinking, rigor and craft to a domain that often defaults to shortcuts and if you can help a cross-functional team understand what good growth design actually looks like.
WHAT YOU'LL DO
PLAYER RESPONSIBILITIES (INDIVIDUAL CONTRIBUTOR WORK):
- Define high-quality, user-centered discovery, activation, and monetization experiences across problem to success flows, upgrade flows, pricing surfaces, and lifecycle touchpoints — setting patterns that scale across the platform.
- Work from concept to production, delivering thoughtful UX, polished visual design, and vibe coded prototypes that help the organization understand direction, risk, and value.
- Use behavioral data as a primary design input: interpret funnel metrics, experiment results, and user signals to inform design decisions, not just validate them.
- Design and lead experiments across acquisition, activation, and expansion funnels — from hypothesis formation through read-out, in close partnership with product and data science.
- Establish reusable growth patterns in Mural's design system that balance clarity, persuasion, and long-term user trust.
- Partner with engineers to ensure accurate, high-quality implementation of flows and components.
COACHING RESPONSIBILITIES (PRACTICE LEADERSHIP & MANAGEMENT):
- Directly manage one to three designers on the growth surface: run regular 1:1s, set goals, give performance feedback, and support their career growth.
- Balance IC output with people leadership — this is a hands-on management role, not a full-time management track. Expect the majority of your time to remain in design work.
- Model how to hold craft and commercial intent simultaneously — showing peers what it looks like to design for conversion without compromising user trust.
- Mentor designers working on growth-adjacent surfaces, developing their instincts around hierarchy, motivation, friction, and funnel thinking.
- Contribute to how the team understands growth design as a discipline: a principled approach to earning user commitment.
- Champion the relationship between growth quality and product quality, helping leadership understand when they align and when they're in tension.
- Partner with research, data science, and product to elevate experimentation quality across the organization.
HYBRID RESPONSIBILITIES (BOTH PLAYER & COACH):
- Reframe problems at the funnel level helping teams understand where value is earned or lost and why.
- Lead workshops or working sessions that bring clarity to pricing, packaging, onboarding, and upgrade moment opportunities.
- Collaborate with product, research, and data science to define success metrics, shape experiment hypotheses, and interpret outcomes.
- Advocate for user trust as a growth asset, not an obstacle to conversion — and model how design holds that line.
DESIGN & RESEARCH TEAM CONTRIBUTION:
- Share growth approaches for designing discovery, onboarding, and identity flows with peers through critique and collaboration.
- Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals.
- Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences.
WHAT YOU’LL BRING
- 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments.
- 2+ years of managing other designers
- A track record of leading growth, monetization, or conversion-focused design work — not just contributing to it.
- Deep fluency in funnel thinking: you understand acquisition, activation, retention, and expansion as a connected system, not isolated moments.
- Strong data instincts: you can read behavioral data, interpret experiment results, and use both to sharpen design decisions.
- Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature.
- Systems thinking: you understand how decisions cascade across surfaces, journeys, and user relationships over time.
- Experience mentoring or leading other designers, even informally — you know how to raise the quality of work around you.
- Strong communication skills that help cross-functional partners make smart, user-centered decisions.
- Comfort operating in spaces where patterns don’t yet exist and playbooks need to be written.
ALSO GREAT IF YOU BRING
- Experience with pricing architecture, packaging strategy, or monetization model design.
- Deep experience mapping and designing activation journeys — the full arc from first action to genuine value realization.
- Hands-on experience using AI-assisted tools and vibe coding to prototype growth flows, simulate behavioral nudges, and stress-test funnel logic in motion — treating code as a design material for rapid exploration.
- Background in organic acquisition or activation funnels at scale.
- Familiarity with AI-assisted experiences or contextual intelligence in growth flows.
- Experience working with data science teams on experimentation frameworks or causal inference.
- History of shaping 0→1 growth systems or redesigning broken acquisition or retention loops.
WHY YOU’LL LOVE MURAL
You’ll help shape how millions of people discover value in Mural, understand what the product can do for them, and make confident choices about their journey. You’ll design experiences that balance business goals with user trust, clarity, and delight. You’ll collaborate with thoughtful partners who care about evidence, craft, and outcomes.
At Mural, we “drink our own champagne” and use our product daily to collaborate, ideate, and prototype together. This role is Canada Remote. Your design work will shape how millions of people around the world collaborate.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: United States
Workplace: Remote
The Learning Team at ClickHouse is growing fast as more and more users discover the power of ClickHouse and need to understand how to use it effectively. As part of that growth, we want to expand our certification program. We currently offer credentialed badges for completion of courses and one performance-based ClickHouse Certified Developer exam for those who are subject matter experts. We are looking for someone to take ownership of our certification program, expand our certification exam offerings, and build a community around our ClickHouse certified professionals.
RESPONSIBILITIES:
- Developing performance-based, hands-on ClickHouse certification exams on ClickHouse use cases like real-time analytics, observability and data warehousing
- Working with company SME's to create job task analyses for exams
- Grading and maintaining all certification exams, including writing grading scripts
- Developing quizzes for our course-completion badges
- Writing and deploying quizzes for ClickHouse credentials
- Establishing a community presence for ClickHouse certified professionals using popular social media outlets and also while attending ClickHouse user conferences and Meetups
- Tracking and reporting on the metrics and KPIs of the certification program
- Working with the certification and badging vendors to ensure proper delivery of the exams and badges
- Handling customer support from learners interested in obtaining our certifications
- Traveling occasionally to Meetups and conferences to promote ClickHouse to the community
REQUIREMENTS:
- A self-motivated attitude that provides you with the desire and determination to complete projects in a fast-paced startup environment
- Proven experience developing certification exams and quizzes for a highly technical audience like software engineers and database developers
- Experience with SQL
- Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, and big data
- You have a high level of responsibility, ownership, and accountability
- Ability to learn new technologies quickly and effectively
- Excellent communication skills
BONUS POINTS:
- 5+ years of experience in certification in the technical software industry
- Experience with curriculum development or instruction for databases and/or distributed systems
- Experience with ClickHouse database
- Experience with one or more Cloud Service Providers such as AWS, GCP, Azure
- Experience building software certification exams
- Ability to work cross-functionally amongst engineering, support, product and development teams
- Technical degree (e.g. Computer Science or related field)
YOU'LL LOVE THIS ROLE IF:
- You thrive in a customer-facing role, collaborating closely with Engineering, Marketing and Sales teams
- You are self-driven, curious, and eager to continuously learn and grow
- You possess a mindset of teamwork, global engagement, empathy, and a drive for solving challenging problems
- You have a sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases in the world
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Brazil
Alvys is building modern infrastructure for the logistics industry. Our cloud-based TMS (Transportation Management System) powers freight operations with intuitive workflows, real-time visibility, and deep automation—helping carriers and brokers scale faster and operate smarter. We’re a fast-growing startup backed by top investors and are passionate about solving real-world problems for an essential industry. We’re looking for a highly skilled and hands-on
Accounting Manager.
In this high-impact role, you’ll be responsible for establishing scalable processes, ensuring the accuracy and integrity of our financial data, and enabling operational excellence as we grow.
Role overview
Alvys builds the transportation management platform that carriers and brokers use to run their businesses. As we scale, we’re building a finance function that is rigorous, hands-on and increasingly automated. We’re hiring an Accounting Manager to take ownership of the accounting engine behind that growth and work closely with the Head of Finance as the senior accounting lead on the team.
You’ll own the full accounting cycle — month-end close, general ledger, revenue, AP, payroll, tax and audit readiness — with responsibility for producing a clean, accurate and defensible set of books. This is a hands-on role for someone who understands the ledger deeply enough to explain what changed, why it changed and what needs attention.
You’ll run the close end to end, review the work prepared by the team, own the areas that require judgment, and step into the details when needed. You’ll also help develop the team, strengthen our processes and continue building the automation layer behind the finance function.
Key responsibilities
Month-end close and general ledger
Own the close calendar end to end — task assignment, deadlines, review, and the close results package delivered to the Head of Finance.
Review and post the journal entries prepared by the team, and prepare the entries that carry judgment — commission and bonus accruals, payroll true-ups, and period-end reclasses.
Perform detailed balance sheet reconciliations covering cash, AR, deferred revenue, prepaids and accruals.
Run flux analysis (MoM, YoY) across the P&L and balance sheet, and write variance commentary that explains the movement.
Maintain the chart of accounts and product master lists, and keep reporting mappings current.
Revenue reporting and billing oversight
Review and approve the monthly revenue close prepared by the billing analyst — the reconciliation of subscription and non-subscription revenue across Stripe, Salesforce and QuickBooks Online, and the entries that come out of it.
Own revenue recognition policy under ASC 606 and make the judgment calls: usage overages, multi-element contracts, contract modifications, concessions and early terminations.
Own annual recurring revenue reporting (ARR and CARR) — the monthly build, the roll-forward of new, expansion, contraction and churn, and the tie-out of that roll-forward back to booked revenue in the general ledger.
Connect recurring revenue reporting to Salesforce pipeline and contract reporting, reconciling bookings, billings and recognized revenue with the billing analyst.
Oversee invoicing, collections and the dunning cycle. Approve concessions, credit memos and refunds, and review the deferred revenue schedule against the billing system.
Accounts payable, expenses and payroll
Oversee vendor bills, payment runs and employee reimbursements in Ramp, in partnership with People Operations.
Partner with People Operations on domestic and international payroll — review the runs, journalize them, and reconcile the clearing and benefits-payable accounts.
Review commission calculations and book the corresponding accruals and true-ups.
Financial reporting and expense forecasting
Update the monthly expense forecast off closed actuals — run rate by department and GL account, vendor and contract commitments, headcount and compensation roll-forward.
Maintain the amortization and accrual schedules that drive forward-looking operating expense, and carry the changes into the forecast as they’re booked.
Explain spend variance against budget at the account and department level, and keep the supporting detail current for leadership reporting.
Tax, compliance and audit
Coordinate with our external advisors on federal, state and franchise tax filings.
Own sales tax, 1099 and entity registration compliance.
Run audit readiness and execution: PBC lists, supporting schedules, and auditor questions.
Team and process
Manage and develop a small analyst team covering AP and expense operations, and billing and AR.
Serve as backup across the team’s work, and as the Head of Finance’s delegate on accounting matters.
Own the accounting SOP library, the close checklist and the task repository, and keep all three current.
Find manual and inefficient processes and eliminate them as we target an “autonomous close.” Our close, billing and reconciliation processes already run on a growing set of automations, and this role is expected to extend them.
Minimum qualifications
Experience
6+ years
of progressive accounting experience, including ownership of a full close cycle and hands-on balance sheet reconciliation.
Solid full general ledger background — you’ve prepared and reviewed entries across payroll, accruals and revenue, can defend a balance, and understand how accounting activity flows through the income statement, balance sheet and cash flow statement.
Revenue recognition experience under
ASC 606
in a subscription business.
Experience managing, reviewing and developing other accountants.
Systems
QuickBooks Online — required.
Daily hands-on experience: chart of accounts, journal entries, bank reconciliation, reporting.
Stripe — required.
Subscriptions, invoices, credit memos, disputes, payouts, and reconciling subscription billing activity into the general ledger.
Advanced Google Sheets. Pivots, lookups, nested logic, data validation.
Salesforce
is a significant plus.
AI fluency and automation — required
Demonstrated, current use of AI in your accounting work. Be ready to tell us what you’ve automated, what it replaced, and how much time it gave back.
Comfort writing prompts, iterating on output, and knowing when not to trust it. Everything AI produces is reviewed before it touches the ledger.
Our finance function runs on a library of custom AI workflows built in-house. You’ll use them daily and be expected to build on them.
Preferred
CPA or active CPA candidate — someone committed to a career in accounting and finance.
SaaS or technology industry experience.
Prior exposure to a modern expense, HRIS or close-management platform.
Personal attributes
Hands-on by instinct. You review the work, and you prepare it yourself when the cycle calls for it — working a reconciliation, chasing a variance or covering a teammate’s queue during close week.
Comfortable operating on a small team where the person who owns the number also understands and builds the schedule behind it.
Growth mindset. This role is deliberately scoped to expand, and we’re looking for someone who wants that.
Clear written communication. A large share of this job is explaining a variance or accounting issue to someone who does not work in finance.
Why Alvys
Ownership.
You’ll run the close and monthly financial reporting, with direct review from and partnership with the Head of Finance.
Modern stack.
A cloud-native finance stack — QuickBooks Online, Stripe and Salesforce at the core — with an AI tooling layer we build ourselves.
Proximity to decisions.
You’ll work directly with leadership and have real influence on how the accounting function is built as the company scales.
Growth.
This role is designed to expand in scope, with a path toward Controller as the business and finance organization mature.
Collaborative culture.
Mission-driven people building the future of logistics technology, grounded in trust and transparency.
Alvys — Join our Team
If this sounds like your next challenge, we’d like to hear from you.
Equal Employment Opportunity
Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
For information about Alvys's privacy practices, see our
Privacy Policy
.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems.
ROLE
We’re looking for a Senior Cloud Infrastructure Engineer interested in creating something bigger to join our Engineering & Data team! In this role, you’ll be working on highly scalable solutions, used by millions of people and will solve complex problems including challenges like scalability, high availability, performance, optimization & automation. You will use best-in-class services and technologies, including AI-assisted development tools and agentic workflows, and will contribute to improving the technical stack.
- Design and implement availability, scalability, and performance plans for the services environments
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Develop security capabilities and encourage adoption of security best practices and architecture changes throughout the company via evangelism and education
- Take ownership of automating infrastructure deployment and configuration, lead the creation of CI/CD pipelines for applications, and develop CI/CD best practices across the team
- Leverage AI coding assistants (e.g. Claude Code or similar harnesses) to accelerate infrastructure development, automate repetitive engineering tasks, and raise the team's overall velocity
- Design, deploy, and scale autonomous or semi-autonomous agents to handle infrastructure operations, incident response, and internal tooling workflows
- Perform development, automation, and deployment assignments without close supervision
- Provide application development and cloud technology leadership, guidance, and assistance to other team members, including best practices for integrating AI tools into engineering workflows
- Control costs and be able to propose and implement new solutions in coordination with dev teams
PROFILE (MUST HAVE)
- 5+ years of Linux experience including experience with scripting, networks, storage, and release
- 3+ years building and maintaining continuous integration environments and working with AWS
- 3+ years working with Kubernetes
- Strong understanding of the infrastructure as code and immutability principles including Terraform
- Experience with high traffic, distributed systems architectures, and related tools (service discovery, config/secret management, etc.)
- Experience designing and managing AWS Landing Zone architectures (multi-account strategy, org-level guardrails, centralized networking/logging/security)
- Experience in any scripting language (python, bash, …)
- Practical experience incorporating AI-assisted coding tools or agentic frameworks (such as Cursor, Claude Code, or similar solutions) into production software development workflows
- Ability to adapt to multiple stakeholders and demonstrate strong cross-teams cooperation
PROFILE (NICE TO HAVE)
- Supporting data pipeline orchestration (ETL, Spark, Airflow)
- Running a distributed message broker at scale (Kafka, NATS)
- Running GPU workloads on Kubernetes
- Supporting ML workloads
- Hands-on expertise in designing, deploying, and maintaining agentic systems in production environments (including multi-agent orchestration, tool integration frameworks, and comprehensive agent observability and monitoring)
- Experience in golang is a plus
OUR STACK
AWS; Terraform; Kubernetes; Prometheus; ArgoCD; Circle-Ci; Github Actions; Atlantis; Grafana; Claude Code (or similar AI coding harnesses)
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director, Indirect Tax to support our mission.
About the Team
The Finance team at Patreon ensures the business runs efficiently, compliantly, and with integrity as we continue to scale globally. Our Tax team owns Patreon's global tax obligations end to end, partnering closely with Product, Engineering, and the rest of Finance to build scalable processes that keep pace with a fast-growing, international creator platform.
About the Role
The Director, Indirect Tax is responsible for all indirect taxes across all aspects of the business. Think marketplace sales taxes, ESS, VAT, GST, JCT, etc. This role will be very hands-on and play an integral part in all aspects of tax operations, from collections through remittance. As a Director, you will work closely with Product and Engineering teams as well as the Finance team, to scope, design, and enhance the way our product handles indirect taxes.
Key Responsibilities:
- Join a small but mighty tax team guiding a fast-growing, world-class Creator-oriented company.
- Be our expert on all things indirect tax.
- Lead the preparation of indirect tax returns as well as supporting calculations, work-papers, and payments, ensuring all external deadlines are met.
- Be able to clearly explain our tax obligations to internal and external stakeholders, and help build a path towards full compliance with those obligations.
- Act as a first point of contact for organization and Creator/Patron tax queries. Help develop resources to allow Patrons and Creators to understand and comply with tax obligations across the world. Do the best we can to demystify what should be a pain-free and straightforward process.
- Keep abreast of legislative updates and initiate changes on our platform to ensure compliance.
- Manage tax controversies, including providing response to various information document requests from tax authorities, coordinate with local tax advisors on reviews, strategize the audit plan and quantify tax/reserve impact to financial statements.
- Prepare monthly account reconciliations and reporting schedules, providing commentary and variance analysis.
- Work closely with management and external auditors to ensure the company is compliant with the latest accounting guidance, FAS 5 reserves and SOX.
- Research and analysis identifying and exploring indirect tax opportunities and exposures related to global footprint expansion, systems and controls, refunds and cash flow management and projections.
- Be curious. Have a desire to innovate on behalf of Creators worldwide.
About You
- 10–12+ years experience in indirect tax.
- Intimate knowledge of VAT/GST and similar transaction taxes.
- Prior experience with electronically supplied service providers and marketplace providers.
- Strong experience and knowledge in U.S. GAAP, FAS 5, and internal controls.
- Experience with informational reporting (Forms 1099, 5471, etc.).
- Direct prior experience with interpretation and application of developing law.
- Proven success in tax controversy management and settlement.
- Previous experience performing tax research and providing technical advice on U.S. state and international tax issues.
- Self-starter, with the ability to manage multiple deadlines and responsibilities.
- Team leader, able to shepherd projects from beginning to end.
- Demonstrated ability to work effectively in a fast-paced, deadline-driven environment.
- Detail-oriented and able to effectively organize and manage multiple responsibilities.
- High level of honesty, integrity, commitment, and responsibility to day-to-day work.
- Superior written and verbal communication skills, with strong interpersonal skills.
- Experience with NetSuite; outsourced sales tax providers a plus.
- Team player, with a positive attitude, who is pro-active and owns accountability.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time
Location: Remote - United States
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
THE TEAM AND YOUR IMPACT
We're looking for a Solutions Engineer to own the technical side of our enterprise deals, partnering with Account Executives as the technical authority rather than a supporting player.
You'll lead the scoping, pricing, and deployment of semantic search, image and video search, and on-premise and edge deployment solutions for our most complex enterprise customers. This is a hands-on, customer-facing role for someone with real depth in solutions engineering who's ready to run high-stakes deals independently.
WHAT YOU WILL OWN:
- Own Technical-to-Commercial Strategy: Translate complex architectural requirements (multi-AZ, sharding, replication) into accurate pricing models and contract terms, independently protecting deal value in high-stakes negotiations.
- Drive Deal Execution End to End: Own the technical sales workflow across Support, Product, and Engineering to unblock POCs, resolving cross-functional bottlenecks without escalation.
- Identify and Mitigate Deployment Risk: Proactively spot noisy neighbor issues, latency bottlenecks, and resource contention before they threaten renewals or expansions, and advise customers on architectural fixes.
- Lead Architectural Reviews and Migration Assessments: Run discovery sessions solo, validate use cases, and design migration paths from legacy search engines like Elastic, Solr, and OpenSearch to Qdrant.
- Design Resilient, Production-Grade Architecture: Spec high-availability search clusters that meet demanding customer SLAs and throughput requirements, including for the most technically complex accounts.
- Own Client Trust at the Executive Level: Serve as the primary technical authority during evaluation, guiding customers to value quickly and acting as a long-term advisor beyond the initial sale.
WHO YOU ARE
- 2-5 years of technical, customer-facing experience in Sales Engineering, Solutions Architecture, or Technical Consulting, with a track record of owning complex, high-value deals independently, including at least 2 years of direct, hands-on vector search experience (Qdrant, Pinecone, Weaviate, Zilliz/Milvus, or similar). Background in data science, computer engineering, or a previous DevOps/SRE role, with demonstrated depth rather than surface exposure is preferred.
- Strong scripting ability in Python or Bash, used to build reusable tools and validate business value at scale, not just one-off scripts.
- Fluency in calculating total cost of ownership (TCO) and estimating hardware requirements (RAM, CPU, disk) for distributed systems, including for multi-region or highly regulated deployments.
- Deep expertise in Kubernetes and cloud platforms (AWS, GCP, or Azure), with a clear point of view on how infrastructure choices affect cost and performance at scale.
- Excellent communication skills, comfortable running the room with engineers, VPs, and business stakeholders alike, and able to influence without authority across internal teams.
NICE TO HAVE
- Exposure to enterprise procurement processes, infosec questionnaires, or MSA redlines.
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fast Track Onboarding Specialist (L2).
About the job
Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions.
Responsibilities
In this role, you’ll:
Provide personalized onboarding support for customers who sign up for our Fast Track Packages.
Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands.
Able to provide compliance guidance for all A2P products.
Manage Onboarding SLAs and credit utilization for each product
Partner with operations teams to scale onboarding volumes per assigned customer
Join weekly calls with customers to report metrics and review any open items or additional onboarding needs
Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio.
Draw the Owl: Assess the nature of product or service issues and resolve basic level problems
Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly.
Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved
Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Ability to work in rotational shifts 8:00am to 5pm Bogota time
Able to manage daily caseload and respond within SLAs
A2P compliance experience
Experience Required: 2 plus Years specializing in at least one a2p products
Previous experience working directly with clients
Ability to prioritize tasks and effectively project manage
Ready to take own up to 12 customer accounts
You’re empathetic and customer centric to the core.
You’re a clear verbal and written communicator.
You’re introspective and committed to continuous self-improvement.
You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
You’re able to complete tasks in core areas within SLAs.
Desired:
Familiarity with Google workspace(Google docs, Google sheets, Gemini)
Familiarity with reporting tools
Prior experience implementing a2p phone number types
Understand general CTIA guidelines and some international regulatory requirements
Able to effectively prioritize tasks and multi-task
Comfortable owning and leading calls
Experience handling tasks within a desired SLA
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
seniorUnited States; Nex employees may be expected to collaborate with colleagues across different time zones
Des Moines, Iowa, United States
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