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Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability. As a member of the Site  Reliability Engineering team, you will take ownership of the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance. Technologies You’ll Use Working knowledge of managed Kubernetes (EKS, AKS and GKE) Knowledge of Cloud Platforms and related tooling: AWS, Azure, GCP, Terraform, Ansible, Buildkite, Pulumi and ArgoCD Experience in Python/Shell scripting. Bonus if you have Java, GO, etc Experience with Linux operating systems internals and administration Experience with cloud networking like VPNs, Privatelinks, and Private Service connect (GCP) Experience with databases such as PostgreSQL What You’ll Do Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritize or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Skills We’re Looking For 9+  years of  experience working with SaaS products at scale. Working knowledge of managed Kubernetes (EKS, AKS and GKE). Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD. Experience in Python/Shell scripting and Go Language. Bonus if you have Java. Experience with Linux operating systems internals and administration Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP) # LI-HYBRID #LI-AV1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Ramp is building an AI-native platform that changes how Go-to-Market and Product Growth teams create, launch, and improve customer-facing experiences. We are looking for a product-minded backend engineer to help build the infrastructure and services that power modern growth and marketing at Ramp. The next chapter for this team is to build marketing-led products: intelligent tools that turn strategy into execution, automate complex workflows, and help teams operate across channels with dramatically more leverage. The team will build across creative production, lifecycle marketing, paid media, account-based marketing, experimentation, incentives, and cross-channel orchestration. Examples include AI-powered systems that produce on-brand campaign assets, automate complex marketing workflows, coordinate audiences and execution, and deliver personalized experiences across email, sales outreach, external channels, and Ramp’s product. A core part of this mandate is Ramp’s incentives platform. We are building shared infrastructure to safely target, authorize, distribute, redeem, and measure incentives across channels and mediums—including in-app experiences tied to product adoption and growth goals. This requires combining marketer-friendly workflows with governed policies, budget controls, reliable financial operations, and closed-loop measurement. You will work at the intersection of product engineering, AI, data, marketing, and financial infrastructure. The ideal candidate is a product-minded backend engineer who can translate ambiguous workflows into durable systems. You will build the data models, APIs, integrations, and orchestration capabilities that allow marketers, product teams, and AI agents to safely execute complex work end to end. WHAT YOU’LL DO - Build the backend systems that power AI-native marketing and growth products across creative production, experimentation, incentives, and cross-channel orchestration. - Build shared incentives infrastructure for eligibility, targeting, policies, budgets, authorization, issuance, redemption, and outcome tracking. - Enable personalized content and offers across email, sales workflows, external channels, and in-product experiences using shared customer and campaign context. - Design reliable orchestration for long-running work, approvals, scheduling, retries, human intervention, and safe AI or financial execution. - Connect marketing actions and incentive spend to measurable activation, conversion, retention, and revenue outcomes. - Partner across Marketing, Product Growth, Product, Data Science, Finance, and GTM Platform to own systems from early discovery through production adoption and iteration. WHAT YOU NEED - 5+ years of software engineering experience building production backend systems, with strong proficiency in Python or another modern server-side language. - A track record of owning production services, APIs, data models, and distributed or event-driven workflows. - Strong product judgment and system-design fundamentals, including data modeling, asynchronous processing, reliability, testing, and observability. - Experience building governed systems involving permissions, policies, budgets, balances, entitlements, or financial actions. - Experience applying AI to real product workflows—or strong interest in doing so—with an understanding of where deterministic controls and human approval are required. - Excellent cross-functional communication and a bias toward rapidly shipping measurable user and business outcomes. NICE TO HAVES - Experience building incentive, rewards, promotion, loyalty, payments, ledger, or financial-authorization systems. - Experience building workflow engines, automation platforms, agent systems, or orchestration infrastructure. - Experience with lifecycle marketing, product growth, paid media, experimentation, CRM, or other marketing technology. - Experience designing human-in-the-loop AI systems, including approvals, evaluations, tool execution, and recovery. - Experience with customer-data platforms, identity systems, behavioral event streams, or analytical data infrastructure. - Experience building experimentation or attribution systems that connect interventions to customer and business outcomes. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote USA Workplace: remote ABOUT YOU We're looking for a commercially driven, analytically sharp, and results-oriented Account Manager to join the Xsolla Offerwall team. This is an exciting opportunity to own the advertiser side of a premium rewarded inventory network at the intersection of mobile gaming, user acquisition, and advertising technology. The best candidate is someone who thrives in a fast-paced, highly collaborative environment and is passionate about helping game studios achieve their acquisition goals through performance-driven advertising. In this client-facing role, you'll build and grow relationships with gaming studios and UA teams, optimizing campaign performance and ensuring partners get measurable results through Xsolla's Offerwall. You'll serve as a trusted advisor to advertisers, translating data into actionable strategies, and collaborate closely with Xsolla's product, operations, and technical teams to continuously improve the partner experience. Strong account management skills, a deep familiarity with mobile gaming and performance advertising, and the ability to balance day-to-day campaign management with long-term partner growth will be key to your success. If you're energized by the intersection of gaming and performance marketing and love building meaningful advertiser relationships, we'd love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help fund, distribute, market, and monetize their games. Headquartered in Los Angeles, California, Xsolla has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. Responsibilities: Strategic Account Ownership Own a portfolio of strategic advertiser and demand-side accounts running high-value user acquisition campaigns on the Xsolla Offerwall, serving as the senior point of contact for both day-to-day management and long-term strategic growth. Drive revenue growth by identifying and closing upsell and expansion opportunities within existing accounts, and by leading the onboarding of new, high-priority demand partners aligned with Xsolla's publisher network. Act as a trusted advisor to UA and monetization leadership at partner studios, providing senior-level guidance on budget allocation, creative strategy, targeting, and bid optimization within the Offerwall environment. Problem Solving & Diagnostics Serve as the escalation point for the most complex, ambiguous account issues — performance anomalies with no obvious cause, cross-functional breakdowns, or conflicts between partner expectations and platform capabilities — and drive them to resolution. Approach every issue methodically: isolate variables, form and test hypotheses against the data, and distinguish root causes from surface-level symptoms before recommending a fix. Monitor campaign performance closely, using KPIs such as CPI, CTR, ROAS, ARPDAU, and LTV to diagnose issues, surface insights, and recommend optimizations that improve outcomes for advertisers. Anticipate risk before it materializes — using pattern recognition from past account issues to flag potential problems proactively and build safeguards into partner strategies. Coach and support other account managers in developing a structured, diagnostic approach to partner problems, raising the problem-solving bar across the team Strategy & Cross-Functional Influence Develop and present data-driven business reviews, campaign recaps, and growth roadmaps that translate performance metrics and problem resolutions into clear, executive-ready strategies for partners. Collaborate cross-functionally with Xsolla's product, operations, and technical teams to relay partner feedback, resolve campaign blockers, and directly influence the product roadmap based on patterns observed across your account portfolio. Stay current on trends in mobile user acquisition, rewarded advertising, and the broader AdTech landscape, and translate those trends into forward-looking recommendations for partners and internal stakeholders. Manage multiple high-value accounts and competing priorities simultaneously, consistently delivering results in a fast-paced and evolving environment. Qualifications & Skills: Experience 5+ years in account management, sales, or business development within AdTech, mobile advertising, user acquisition, or a related performance marketing field, with a track record of managing strategic or high-value accounts. Demonstrated history of growing advertiser accounts, exceeding revenue targets, and managing complex client relationships end-to-end, including through periods of ambiguity or account distress. Problem-Solving Mindset A structured, hypothesis-driven approach to ambiguity — able to break down a messy, undefined problem into testable pieces rather than waiting for someone else to define the issue. Proven track record of resolving complex, cross-functional issues independently, with sound judgment on when to dig in personally versus when to mobilize the right internal stakeholders. Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data, not just a ticket to be closed. Resilience and resourcefulness when the first solution doesn't work; iterates quickly and knows how to course-correct without losing partner confidence. Comfortable being the person others turn to when a problem doesn't have a clear owner or an obvious answer. Analytical Strength Comfortable working with performance data and KPIs including CPI, CPM, CPC, CTR, ROAS, ARPDAU, and LTV, using them not just to report performance but to drive root-cause diagnosis. Able to diagnose campaign performance issues, interpret trends, and translate data into concrete, strategic recommendations for partners. Proficient in tools such as Google Sheets, BI dashboards, and CRM platforms. Industry Knowledge Deep understanding of mobile user acquisition strategies, rewarded advertising mechanics, and performance marketing models. Strong familiarity with the gaming publisher and advertiser ecosystem, including how game studios approach UA spend, retention, and LTV optimization. Experience with offerwalls or rewarded ad networks strongly preferred. Communication & Collaboration Exceptional written, verbal, and presentation skills; able to communicate campaign performance, strategic recommendations, and problem resolutions clearly to both technical and executive-level stakeholders. Proven ability to work cross-functionally with product, operations, and technical teams to deliver for clients and drive issues to closure. Skilled at building trust with partners and maintaining long-term relationships grounded in accountability, transparency, and results — especially when the news isn't good. Mindset Proactive, entrepreneurial, and commercially oriented — takes full ownership of outcomes and thrives with minimal oversight. Views obstacles as puzzles to be solved rather than blockers to be escalated. Comfortable managing multiple high-stakes accounts and adapting to shifting priorities in a fast-moving environment. Curious and growth-focused, with a genuine interest in the intersection of gaming and performance advertising, and a desire to mentor others. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Demand Account Manager, we will conduct a background check that may include the following:  Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Handling sensitive financial information/managing budgets/accessing funds Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: London, England, United Kingdom Graham Capital Management, L.P. (collectively with its affiliates, "Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry’s longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients – including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors – reinforcing alignment of interests across all strategies. The foundation of Graham’s sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them. Description Graham is seeking a ML Engineer to join our Data Science team, a future-looking technical arm of Graham. We envision, design, prototype and implement the processes that feed Quantitative Research and Discretionary Trading teams as well as the broader firm. We are passionate about what we do and welcome every opportunity to prove it. The Data Science department straddles traditional Data Science and Engineering roles as well as the application of Machine Learning & AI. We work closely with Quant Researchers, Portfolio Managers, Operations and Execution to continuously improve upon our offering. Every day we work to transform our business through data, technology, and the insights we provide our stakeholders. At Graham, our systems feed live models around the clock, span billions of market data ticks, an ever-increasing corpus of news and other texts as well as a broad spectrum of financial and alternative data. Our objective is to support the research process by providing our stakeholders with all the right pieces to succeed in their jobs. Responsibilities You will be part of a growing team within Data Science. You will work alongside world-class talent to find innovative solutions to some of the most interesting problems on the buy-side. You will work closely with other areas such as Technology, Quantitative Research and Portfolio Manager groups as well as Risk and Operations to learn about problems they face with respect to data and ultimately develop cutting edge solutions. Your focus will be to dive deep into multiple data sets to understand relationships, develop time series, forecasting models, and support quant strategies, and provide new insights and leverage state-of-the-art machine learning and advanced statistical methods to produce the best data sources for the fund. Requirements Undergraduate or higher degree in Computer Science, Engineering, Operations Research, or other quantitative discipline 3+ years of hands-on experience with Machine Learning and Statistics on large, unstructured, data sets Experience writing production code for multi-client systems serving model results is a great plus Ability to clearly communicate research findings to technical and nontechnical stakeholders Full-stack experience with Python (preferred) or C++, Spark/Scala, SQL or other distributed data processing technologies as well as experience working comfortably building and deploying services and models in containerized environments Experience with scientific computing, statistics, optimization, time series, panel data, etc. Comfortable handling multiple projects to solve varied problems working with multiple teams Detail-oriented mindset Sense of ownership of his/her work, working well both independently as well as collaboratively This role requires commuting into our London office Mondays through Fridays.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is, at its core, a fintech company. Our financial infrastructure enables us to issue cards, move money globally, and manage treasury flows for our customers. Stablecoins are emerging as a critical lever to make these flows faster, cheaper, and more accessible. We are looking for a Software Engineer to join our engineering team with a dedicated focus on stablecoin-based payment and treasury systems. In this role, you will act as both a technical owner and multiplier: working on core stablecoin services, ensuring secure and reliable integrations with external partners, and guiding Ramp’s evolution toward next-generation fintech solutions. Our ideal candidate combines deep curiosity about eventually consistent distributed systems with strong financial infrastructure experience, thrives in highly regulated and mission-critical environments, and has a passion for diving into new problem spaces. WHAT YOU'LL DO - Help build & scale Ramp’s stablecoin-based payment and treasury infrastructure - Partner with external providers and internal stakeholders to deliver end-to-end product flows - Solve Ramp’s toughest fintech challenges with new technologies - Collaborate with engineers across Ramp to integrate stablecoin capabilities into core products WHAT YOU NEED - Minimum 5+ years of experience shipping high-quality architectures for critical systems preferred - Proven experience with stablecoin technologies, blockchain-based payment rails, and/or wallet infrastructure - Strong production experience with cloud environments (AWS, GCP, or Azure) and Infrastructure-as-Code (Terraform or equivalent) - Deep proficiency in at least one object-oriented or functional programming language (Python, Go, Java, or similar) - Experience working on security-sensitive systems, with interest in key management, wallet security, or secure transaction flows. - Experience building or operating payments, money movement, treasury, stablecoin, or crypto infrastructure in production environments NICE TO HAVE - Intuition for on-chain UX and settlement mechanics, including wallet-based transaction signing, confirmation/finality, and chain-level tradeoffs like fees and latency. - Direct experience building on-chain wallets or with integrating a crypto onramp / offramp APIs for custody and remittance flows - Experience integrating with external financial service providers and APIs at scale - Familiarity with cross-border settlement, FX, or treasury management systems - Background in highly regulated fintech environments (e.g., payments, banking, or government-compliant infrastructure) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About the team SmithDB is LangChain's internal database team. We're building a storage and query layer purpose-built for AI observability and evaluation. Within six months we went from idea to a production system that offers industry leading performance and scalability for agent observability data. We're a small, fast team of systems engineers tackling genuinely hard problems: storage layout, query execution, compaction, and scaling toward trillions of agent traces. We develop in Rust, run on Kubernetes, and integrate tightly with S3/GCS/Azure Blob. There are no legacy constraints; this is a greenfield system with real production load and ambitious engineering goals. About the role We're a fast-moving team looking for a systems / database engineer to help design, optimize, and harden our system. Within 6 months, we've gone from idea to production system but there is still lots to build and optimize. You'll be working on execution, storage layout, performance profiling, and scaling to trillions of traces. This role is based in San Francisco.   What you'll do - Engineer performant Rust code for ingestion and query execution - Optimize for cost and speed, heavily utilizing memory and CPU profiling - Integrate tightly with cloud object stores (S3/GCS/Azure Blob) - Deploy our distributed database services on Kubernetes (multi-tenant, high throughput, low latency) - Contribute to observability for the storage engine itself (metrics, tracing, debug tooling)   What you'll bring - 5+ years in systems/database engineering with strong experience in a systems programming language (Rust, C++). Rust strongly preferred, as it is the language we use. - Knowledge of database internals is a plus: query engines, storage systems, indexing, and compaction - Proficiency in systems performance analysis: memory allocation, CPU hotspots, lock contention, async runtimes. - Familiarity with similar query execution engines is a plus - Experience with Kubernetes, distributed systems, and cloud object storage is a plus. - Strong fundamentals in networking, OS concepts, and systems debugging.   Compensation Salary Range: $185,000-$250,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Canada; Europe; United States; United Kingdom Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Ship state of the art models to production. Design and implement novel research ideas. Build elegant training/deployment pipelines. Join us at a pivotal moment, shape what we build and wear multiple hats as an intern! Our recruitment process will begin in the upcoming weeks, and we will be carefully reviewing applications and assessing potential candidates for our internships. Should we find a suitable match with your qualifications and our requirements, we will be in touch to discuss the opportunity further and to advance your application to the next stage Please Note: To be eligible for this position you should be a student currently enrolled in a post-secondary program, available for a full-time 3-6 month internship, co-op, or research work term. As a Machine Learning Intern, you will: - Design, train and improve upon cutting-edge models. - Help us develop new techniques to train and serve models safer, better, and faster. - Train extremely large-scale models on massive datasets. - Explore continual and active learning strategies for streaming data. - Learn from experienced senior machine learning technical staff. - Work closely with product teams to develop solutions. You may be a good fit if you have: - Proficiency in Python and related ML frameworks such as Tensorflow, TF-Serving, JAX, and XLA/MLIR. - Experience using large-scale distributed training strategies. - Familiarity with autoregressive sequence models, such as Transformers. - Strong communication and problem-solving skills. - A demonstrated passion for applied NLP models and products. - Bonus: experience writing kernels for GPUs using CUDA. - Bonus: experience training on TPUs. - Bonus: papers at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP). FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote; Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English-Speaking Support Associate ⭐ We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide. 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week 60 minutes of paid break time - You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 T echnical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. Compute https://supabase.com/compute is our newly launched microVM architecture for running agentic workloads, operating alongside our existing Edge Functions https://supabase.com/docs/guides/functions service for server-side TypeScript functions distributed globally at the edge. We want developers to be able to build truly global applications by distributing both compute and data globally. Infrastructure concerns like regions, cold starts, CPU and memory provisioning should fade into the background so developers can focus on iterating on business logic, and fast, flexible runtimes a growing range of agent-driven code. We are looking for experienced and passionate engineers to help us go further in this vision. WHAT YOU’LL OWN - Help build & architect the Supabase Compute platform, built on Firecracker microVMs. - Implementing monitoring, alerting, and OpenTelemetry tracing across the runtime, then using that visibility to drive optimizations that improve latency and reliability of the service. - Working closely with the Firecracker, Deno, and other open-source teams, contributing to upstream and relaying our users' requirements. - Participating in an on-call rotation to keep Compute healthy in production. - Help manage and improve features like scheduled functions, background tasks, WebSockets streaming, ephemeral file storage, and custom routing. - Integrating Compute more tightly with the rest of the Supabase stack — Auth, Postgres, Storage, and Realtime. - Expanding the Compute runtime to support more use cases (AI inference, MCP servers, hosting simple websites, URL shorteners). - Improving the DX of developing and debugging Compute locally through the Supabase CLI, including DevTools integration, logging, and production parity. WHAT YOU’LL BRING - At least 5 years of backend or systems engineering experience, with strong fluency in Rust and TypeScript. - Experience with Firecracker, V8 Isolates, Deno, and related runtime isolation technologies . - Experience operating infrastructure at scale — Kubernetes, AWS (EC2/Lambda/MicroVM), Cloudflare Workers, Redis, or comparable systems. - A strong vision for how compute and data can be pushed to the edge. - Bonus: experience building developer-facing CLIs or front-end tooling that sits on top of an infrastructure product. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Europe; Brussels; Munich; London; Edinburgh; Paris; Berlin; United Kingdom; France; Frankfurt; Germany Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one. In this role, you will: - Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies - Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance - Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production - Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution - Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams - Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization - Travel up to 20–40% to work on-site with customers and partners You may be a good fit if: - You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code - You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute - You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks - You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency - You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs - You have experience owning the full scope of a use case end-to-end - You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting It's a bonus if you have: - Experience setting architectural standards for AI and agentic systems across distributed teams - Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it - Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) - Experience with enterprise security, compliance, or auditability requirements for AI systems FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Serbia Workplace: remote ABOUT YOU We are seeking a visionary Staff Software Engineer – Identity & Access Management to architect, build, and scale the foundational security layer of our global ecosystem. In this role, you will take full ownership of our authentication and authorization infrastructure, ensuring that millions of users can securely interact with our services. Working at the intersection of security, platform stability, and developer experience, you will lead the design of mission-critical systems—from identity federation and complex token lifecycles to fine-grained access control models. This is a high-impact position for an engineer who excels in the Golang ecosystem and thrives on the complexity of high-stakes security systems. You aren’t just implementing protocols; you are building a resilient, multi-tenant identity fabric that supports everything from global gaming integrations to sophisticated SaaS architectures. If you have a deep-seated passion for data privacy, a "security-first" mindset, and the technical depth to navigate the nuances of OAuth 2.0, OIDC, and beyond, you will find a home here.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. QUALIFICATIONS & SKILLS Core Engineering Excellence Decade of Experience: 10+ years in backend or systems engineering, with at least 5 years dedicated to the Identity & Access Management (IAM) domain. Golang Mastery: Expert-level proficiency in Go, with a track record of building high-performance, concurrent, and scalable distributed systems. Cloud-Native Mindset: Proven experience deploying and managing services within Kubernetes environments (AWS or GCP). Identity & Security Deep-Dive Auth Protocols: Deep architectural understanding of OAuth 2.0, OIDC, JWT , and SCIM . Lifecycle Management: Hands-on experience with identity federation, sophisticated token management, and complex access control flows. Security First: Strong grasp of modern security best practices, encryption standards, and secure coding principles. BONUS POINTS Advanced Auth Models: Experience implementing fine-grained access control such as ReBAC, ABAC , or utilizing Open Policy Agent (OPA) . Ecosystem Knowledge: Familiarity with industry-leading identity providers and frameworks like Ory (Kratos/Keto), Keycloak, Auth0 , or ForgeRock . Scale & Architecture: Background in building multi-tenant architectures, specifically for global SaaS platforms or large-scale Gaming ecosystems. Community Footprint: Active contributions to Open Source Golang projects or security-focused libraries. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com    Explore more opportunities at: https://xsolla.com/careers

Location: Yerevan Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤘 HOW WE DO IT ? People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as: 🎯 What drives us - We're obsessed with helping members live healthier - Mission is the Boss: long-term thinking, mission above all else - Member & customer-led: obsessed with solving problems and delighting users 🏆 How we build excellence - We hire the best and empower them to succeed - Champions of excellence: extremely high standards and talent density - Distributed ownership: everyone owns their decisions and results - Radically transparent: all information accessible, written-first, async decisions 🤝 How we grow together - We improve through honest feedback and bold thinking - Optimistic alchemy: optimists who collaborate with genuine care - Empathetic challengers: direct, caring feedback to help each other grow - Bold contrarians: think differently, try new approaches ⚡ How we move fast — We fight complexity and focus on what matters - Disciplined execution: decisive action with compounding focus - Fight for simplicity: high-impact processes, smart frugality ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! - Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. - We move fast, with a lot of ownership, and are proud to tackle big problems! - Our process is very simple: those who make product decisions are the same ones who build them. - Our stack is Python/Flask, React, React Native, PostgreSQL. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path. 🌍 INTERNATIONAL EXPANSION & NEW MARKETS At Alan, we're on a mission to bring our innovative healthcare model to new countries and scale across Europe and beyond. We're building the foundations for rapid international expansion, creating systems and platforms that can adapt to diverse healthcare markets while maintaining the exceptional experience our members love. Examples of what you'd work on: - Build global-first platforms designed for multi-country deployment from day one, creating reusable components and architecture that can be quickly adapted to new markets with different healthcare systems, regulations, and languages - Launch new countries by designing and shipping core systems for insurance operations, claims processing, member experiences, and provider networks that work across diverse regulatory environments - Scale payment and billing infrastructure to handle multiple currencies, tax systems, and payment methods while maintaining compliance with local financial regulations - Design country-agnostic data models that accommodate vast differences in healthcare systems, from network-based models to reimbursement systems, while keeping data consistent and accessible globally - Create configuration and localization systems that allow new countries to be onboarded in weeks, not months, flexible enough to handle local nuances while maintaining global product standards - Ship member experiences that feel local while leveraging shared global components, building mobile and web interfaces that adapt seamlessly to different languages, cultures, and healthcare expectations - Own critical technical decisions as a domain expert, defining how Alan's systems evolve to support 10+ countries while maintaining engineering velocity and system reliability You'll be joining at a pivotal moment as we accelerate our expansion strategy, with ambitious plans to enter multiple new markets. The systems you build will directly enable Alan's growth from 4 countries to the leading pan-European health partner. This is a rare opportunity to shape how a fast-growing healthtech company scales internationally. Your work will impact hundreds of thousands of members across multiple countries. ⭐ IS IT YOU WE’RE LOOKING FOR? We are looking for engineers with 3+ years of experience to help us scale our Engineering community from different perspectives (product, tech, and internal organization-wise): - You’ll be able to tackle high-impact & high-risk projects involving many engineers. - You’ll design efficient systems and engineering practices to align with and facilitate interactions between multiple teams/products. - You’ll have the opportunity to mentor other engineers & lead crews (more details in this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan). - You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...) You would be a good fit at Alan if most of this sounds like you: - Well-versed in Object Oriented Programming such as Python, Java, C#, and enthusiastic about web technologies such as modern Javascript. - Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!). - Passionate about building products. - Self-starting and entrepreneurial. - Humble and still willing to grow (no matter your seniority!). - Collaborative, enthusiastic about teamwork, learning, and teaching. - Fluent in English (no need to speak French!). For this opportunity, we are aiming to hire within the C-F level range. But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. 🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. 🔄 A quick note about the process Note: While you're applying for a specific area,, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link. #LI-DNP

Location: South Africa (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a dynamic and results-driven VIP Relationship Manager to join our rapidly growing Emerging Markets team. In this role, you will be the primary point of contact for our high-net-worth individual (HNWI) and institutional clients across three key markets: Africa, Switzerland, and Pakistan. You will be responsible for onboarding, nurturing, and retaining VIP clients while driving volume growth and deepening product adoption across our exchange ecosystem. This role requires a unique ability to navigate diverse regulatory environments and cultural dynamics across Sub-Saharan and North African markets, the Swiss financial hub, and Pakistan's fast-growing digital asset landscape. What You’ll Be Doing Client Relationship Management Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly Business Development & Growth Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products) Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan Represent the exchange at key conferences, summits, and community events in the assigned region Market Intelligence & Feedback Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa. Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions Identify emerging trends in trading behavior and asset preferences among VIP client segments What We Look For In You Experience & Background 5+ years of experience in relationship management, private banking, institutional sales, or brokerage — preferably within crypto, fintech, or financial services Proven track record managing high-value client portfolios with demonstrable revenue impact Prior exposure to African markets, Swiss financial services, or Pakistan's fintech/crypto ecosystem is strongly preferred Experience working in or with a crypto exchange, trading firm, or Web3 company is a significant advantage Skills & Competencies Exceptional interpersonal and communication skills with the ability to build rapport across cultures Strong commercial acumen with ability to identify revenue opportunities and close deals Deep understanding of crypto products: spot trading, perpetual futures, options, and staking Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and data-driven reporting Self-starter mentality with ability to operate autonomously in a fast-paced environment Languages Fluency in English is required Proficiency in one or more regional languages is highly preferred: French, Swahili, Arabic, Hausa, Afrikaans (Africa), German or French (Switzerland), Urdu or Punjabi (Pakistan) Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! #LI-AZ1 #LI-REMOTE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Athens; Limassol Workplace: onsite German - Speaking Business Development Officer    The Role:   We are looking for a driven and strategic Business Development Officer to support international growth and strengthen our market presence across multiple countries. The role focuses on business expansion, relationship management, and execution of growth strategies aligned with corporate objectives. The main responsibilities of the position include: Set and support departmental KPIs in line with corporate targets and develop action plans to achieve them Support market penetration and expansion strategies across existing and new countries of operation Build and maintain strong relationships including regular meetings and ongoing engagement Identify new business opportunities and contribute to the development of tailored strategies per market Promote company products and services, ensuring strong knowledge of competitor offerings Participate in events, seminars, and promotional activities across different countries Prepare presentations, reports, and market analyses to support decision-making Coach, motivate, and develop team members to ensure high performance Main requirements: BSc in Business Administration or any Business-related field Proven experience in business development, client/partner relations or similar role. Fluent/Native in German . English knowledge is a must. Self-motivated and results driven Ability to cope under pressure Strong communication and interpersonal skills, with the ability to influence key stakeholders Excellent client handling, problem solving and negotiation skills Good management and leadership skills Computer literate Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Bring It to Life – Role-Specific Take-Home Task Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity You will be responsible for product planning and solution design for an enterprise-grade AI Native engineering platform, driving the deep integration of AI Agents, AI Coding, knowledge capabilities, and engineering platform systems. The goal is to build an intelligent product system covering requirement analysis, solution design, development collaboration, testing validation, environment orchestration, and knowledge accumulation.This role serves complex engineering processes and multi-role collaboration scenarios. You are expected to design AI product capabilities that can be embedded into workflows, measured for impact, and continuously evolved in real enterprise environments, enabling the product to scale from pilot adoption to broad organizational rollout. What You’ll Be Doing Lead the product planning, requirement analysis, and solution design of the AI Native engineering platform, and drive continuous product evolution and adoption. Develop a deep understanding of the end-to-end engineering lifecycle, and translate the core scenarios and collaboration patterns of product, design, engineering, QA, and operations teams into structured product solutions. Design AI Agent capabilities for engineering scenarios , including requirement analysis, solution generation, coding collaboration, test generation, environment orchestration, and knowledge accumulation. Drive the integration of AI capabilities with code repositories, CI/CD pipelines, testing platforms, deployment environments, and knowledge platforms to deliver a unified end-to-end product experience. Establish mechanisms for product effectiveness evaluation, user feedback, and continuous optimization , and support the product’s scale-up from pilot validation to broad adoption. What We Look For In You Bachelor’s degree or above , preferably in Computer Science, Software Engineering, Artificial Intelligence, or related fields. 8+ years of experience in ToB products, platform products, or intelligent product solutions. Must have an engineering background , such as software development, test development, architecture, or technical product roles, with the ability to work effectively with engineering teams. Strong understanding of DevOps , engineering productivity, software delivery processes, and quality systems , with the ability to abstract and productize complex workflows. Solid understanding of AI Agent product design , with the ability to design for task execution, workflow orchestration, result validation, and delivery closure. Familiarity with mainstream AI coding products, with strong hands-on experience or product understanding of Claude Code , Codex, Cursor , and Copilot , as well as context engineering, knowledge input, tool integration, human-in-the-loop collaboration, and governance considerations. Strong structured thinking, cross-functional collaboration, and execution skills; experience with engineering platforms, DevOps platforms, platform products, or intelligent products is a plus. Nice to Haves Experience with products related to AI Agents, RAG, knowledge graphs, Copilot, or intelligent workflows . Experience building engineering platforms, DevOps platforms, or platform products from 0 to 1 or from 1 to N. Hybrid background of engineering-to-product transition , or contributions to open source, communities, or public thought leadership in AI or engineering productivity. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents. More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco; Remote; Toronto; New York; Montreal Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: - Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. - Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES - Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. - Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. - Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. - Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. - Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management. - Define and instrument SLOs and SLIs across customer workloads and internal services. - Navigate ambiguity, make principled tradeoffs, and avoid unnecessary complexity in the systems you build and the processes you define. REQUIREMENTS - Extensive hands-on experience with Kubernetes (multi-cloud experience across EKS, GKE, or similar is a strong plus). - Experience in building and maintaining scalable infrastructure. - Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines. Observability-as-code experience is a plus. - Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD). - Experience writing and improving runbooks, leading incident response, and doing post-mortem analysis. - Comfort working at the intersection of engineering and operations — you write code, but you also think deeply about process, escalation paths, and operational leverage. - Familiarity with incident management platforms (incident.io http://incident.io or similar) is a plus. - No prior ML experience required, but curiosity about how ML models are deployed and served at scale will serve you well. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE  Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region. We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience. Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction. KEY RESPONSIBILITIES - Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels. - Responsible for addressing and managing customers' health cases assigned to them. - Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization. - Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health. - Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction. - Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments. - Collaborate with the  Sales team to ensure customer retention, particularly in churn-risk situations. - Collaborate with Treasury on payment collection for late-paying customers - Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform. - Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers. REQUIREMENTS - Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company. - Proven track record of managing multiple customer relationships and driving customer success initiatives. - Ability to effectively manage customer expectations and any conflicts should they arise. - Exceptional communication skills, both verbal and written. - Strong interpersonal skills with the ability to build rapport and trust with customers. - Analytical mindset with the ability to leverage data to drive insights and decision-making. - Cross-functional collaboration skills with experience working across departments to achieve common goals. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. - Strong organizational skills and attention to detail. - Passion for customer advocacy and commitment to delivering exceptional service. - Willingness to continuously learn and upskill to keep pace with product advancements and industry trends. - Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS) - Experience in the HR industry and employment practices spanning multiple countries YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one) - Proficiency in both written and spoken English language is required HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Lilongwe, Malawi About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Role Overview GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomised trial on unconditional cash. To deliver our ambitious plans for scale, we are looking for a Human Resources Manager who can operate as a strategic, agile thought partner to the Country Director  someone with a strong grasp of Malawi labour law and demonstrated, hands-on experience across the HR lifecycle, who is just as comfortable advising on organisational design and workforce risk as they are personally running payroll and compensation. The HR Manager ensures that GiveDirectly Malawi attracts, develops, and retains the talent needed to deliver on our mission, focus on the strategic and technical work that most shapes the organisation's ability to perform. The role will reward exceptional interpersonal skills, sound judgement in navigating people and organisational challenges, and a deep commitment to building a workplace where staff feel supported, valued, and connected to the work. As GiveDirectly continues to scale, this role ensures that our people practices are consistent, compliant, and fit for purpose, balancing the pace of a fast-growing organisation with the rigour and care that good HR demands and doing so with the agility to build or improve systems rather than simply administer the ones already in place. The HR Manager will play a critical role in strengthening the infrastructure of the country office, designing and improving systems for recruitment, onboarding, performance management, and staff development that can grow with the organisation. This position also plays an important role in safeguarding organisational culture and integrity, supporting leadership in upholding GiveDirectly's values and ensuring staff experience reflects the standards we set for ourselves. Strategic Partnership & Talent Management Serve as a strategic thought partner to the Country Director on organisational design, workforce planning, and people-related risk Own the end-to-end recruitment process for all open positions in Malawi, partnering with hiring managers to define role requirements, develop job descriptions, and build targeted sourcing strategies that attract strong candidates from various talent pools. Lead candidate screening and selection, including structured CV reviews, interview coordination, and skills assessments where relevant, ensuring a consistent, respectful, and efficient experience for all candidates from application through to offer. Lead periodic salary benchmarking exercises using credible market data and sector comparators, producing clear analysis and recommendations to ensure GiveDirectly's compensation remains competitive, internally equitable, and aligned with local labour market realities. Drive professional development planning across the team, working with managers and staff to identify individual growth needs, co-create learning plans, and source, coordinate, and evaluate training interventions both internal and external that build capability at every level of the organisation. Payroll & Compliance Personally manage payroll, ensuring salaries, relevant allowances, and other entitlements are processed accurately, on time, and in compliance with both internal policies and local labour regulations Act as the primary point of contact for staff on HR policy questions, providing clear, fair, and consistent guidance, and lead the management of disciplinary and grievance processes in line with GiveDirectly's HR manual and Malawi labour law. Design and continuously improve a structured onboarding programme for all new hires, covering orientation on GiveDirectly's HR manual, policies, and organisational values, as well as seamless set-up of benefits enrolment, payroll, and system access from day one. Actively identify opportunities to modernise or automate HR processes Administration & Record-Keeping (in partnership with the HR Associate) . Set direction and quality standards for staff benefits administration, leave management, and timesheet processes, with the HR Associate handling day-to-day coordination, vendor liaison, and record maintenance. Maintain oversight of accurate, confidential, and audit-ready personnel files for all staff, ensuring records are kept in line with GiveDirectly's data policies, local labour regulations, and best-practice HR record-keeping standards. Performance Management & Tracking Provide support during the performance review cycle including stakeholder communications, documentation, and ensuring HR systems and records are promptly updated to reflect any changes in role, title, or compensation. Work closely with the Country Director and line managers to identify and action professional development opportunities for staff, tracking individual development plans and following up to ensure commitments translate into tangible growth. Organisational Culture & Engagement Take ownership of planning and delivering a calendar of team-building activities and staff engagement events that strengthen relationships, sustain morale, and reinforce a sense of shared purpose across the Malawi team. Proactively generate and champion initiatives that bring GiveDirectly's culture and values to life, embedding them into key moments across the employee lifecycle including hiring, onboarding, performance conversations, and team gatherings. Serve as a trusted culture steward, creating regular channels for staff to share feedback, surfacing themes and insights to leadership, and helping the organisation stay responsive to the needs and sentiment of its people. Desired Qualifications 5–7 years of progressive experience in operations, with demonstrable exposure to human resources management, ideally within an international development, NGO, or high-growth organisation context  candidates from fast-paced or tech-enabled environments are encouraged to apply Direct, hands-on payroll and compensation experience  able to personally run payroll and lead benchmarking exercises, not only oversee others doing so. A track record of building, redesigning, or modernising an HR process or system, ideally including use of automation or digital tools, rather than solely administering existing ones. Degree in a relevant field (e.g. Human Resources Management, Business Administration, Operations Management, or equivalent). Strong alignment with GiveDirectly's values and a genuine commitment to the organisation's mission. Proven experience managing HR functions including recruitment, onboarding, performance management, employee relations, and compliance with local labour law. Comfortable operating in fast-paced, ambiguous environments where success requires adaptability, sound judgement without a ready-made playbook, and a significant degree of learning by doing. Experienced people manager with a track record of building high-performing teams, delivering results through others, and establishing strong management systems and processes. Collaborative management style with excellent interpersonal skills and the ability to build trust across diverse teams and stakeholders at all levels. Exceptional written and verbal communication skills, with the ability to tailor messaging effectively for a range of audiences including field teams, local and global leadership, regulatory authorities, and external service providers. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!