Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Onboarding Solutions team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.
The ideal candidate is proactive, intellectually curious, and service oriented. This highly collaborative role requires the ability to partner cross-functionally to continuously improve and optimize operational processes.
Responsibilities
Ensure client engagements are successful for clients, their investors, lawyers, and fund administrators.
Own the client relationship from the sales hand-off through go-live and beyond.
Seek and synthesize customer feedback to inform product and process improvements.
Identify risks, gaps, or delays in onboarding and drive resolution proactively.
Understand complex legal and operational requirements and translate those into clear, actionable workflows for the Onboarding team.
Manage timelines, expectations, and communication across internal teams and external stakeholders.
Drive accountability across clients and internal partners to keep projects on track.
Act as a trusted advisor to clients, guiding them through best practices and platform capabilities.
Qualifications
2–5 years of experience as a client success manager, managing client relationships and owning a book of business
Basic understanding of fund formation processes
Familiar with APIs and SFTP workflows
Exceptionally detail-oriented when managing VIP and Enterprise clients
Proficient communicator adept at engaging with senior executives (i.e. C-suite, partners), capable of effectively maneuvering through ambiguity in a rapidly evolving startup environment
Comfort using AI tools and applying them effectively in a professional setting
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: London, United Kingdom; France; Italy; Netherlands; Portugal
About Us
Re7 is a global cryptoasset investment firm. We operate a range of innovative investment strategies at the frontier of digital assets, supported by proprietary data infrastructure and deep domain expertise. Our team combines experience in institutional finance, crypto-native markets, and advanced research & analytics.
We’re hiring a
Fund Operations Manager
to support the continued growth of our fund platform, with the scope of the role spanning fund operations, DeFi operations, finance and reporting. You’ll work closely with the portfolio management team, fund administrators and internal leadership to ensure Re7 operates with precision and scalability as we continue to expand globally.
Responsibilities
Fund Operations & Reporting
Manage the fund valuation process in collaboration with fund administrators and portfolio teams
Liaise with administrators and internal teams to ensure timely, accurate investor reporting
Identify and implement process improvements via tooling, automation, or procedural upgrades
Manage month end processes
Manage & deliver price updates for tokenised funds & strategies
Establish and maintain fund administrator oversight frameworks and valuation governance
Ensure process & automations keep pace with ongoing advances in DeFi
Identify and monitor pricing sources for illiquid and complex assets
Scope out, champion and enable improvements to portfolio valuation tools & processes
Implement data quality controls and reconciliation routines
Co-ordinate and manage fund audit processes
Stakeholder Reporting
Define data ownership and validation standards for fund performance, AUM, and exposure reporting
Drive consistency and automation across internal and external reporting packs
Oversee tokenised reporting integrations (smart contracts, on-chain data transparency)
Portfolio Management Support
Project management
Manage changes/improvements to infrastructure, processes etc
Plan and execute new fund & strategy launches
Oversee counterparty due diligence and documentation maintenance
Manage relationships and oversee opening of accounts with exchanges, smart wallets, etc
Represent Fund Operations in investment committee meetings
Risk Management
Maintain and evolve Operational Risk Frameworks and Risk Control Self-Assessments
Track performance against key risk thresholds and parameters
Manage third-party risk assessments e.g. for MPC wallet providers and exchanges
Implement incident reporting and root cause analysis for operational breaches
Client Onboarding
Oversee the client onboarding process for new investors
Co-ordinate and oversee AML/KYC activities, liaising with compliance teams and administrators
Create onboarding metrics (turnaround times, pain points, satisfaction feedback)
Ensure subscription & redemption flows are well managed and communicated
Financial Management
Group-wide financial reporting
Quarterly reporting & forecasting
Budget setting and performance reviews
Group-wide liquidity management
Develop dashboards for P&L and liquidity tracking
Oversee client invoicing and on-chain revenue collection & reporting
Manage sales incentives programs for BD teams & cross-sell activities
Manage sales commission tracking & calculations
Collaborate with group accountant and local entity accountants to ensure inter-company transactions are optimised for efficiency and accounted for correctly
Collaborate with senior management on financial strategy and performance KPIs
Strategic & Cross-Functional Support
Contribute to new business and product expansion initiatives
Step in to support other areas of the business as needed
Requirements
5+ years of operations experience across Crypto, TradFi and/or FinTech, at least 2 of those in Investment Fund Operations or Fund Administration
Self-starter with the ability to work with a high degree of ownership in a fast-paced and demanding environment
Strong work ethic and results focused, accountable for consistent results
Highly organised and adaptable to changing requirements and priorities
Ability to quickly convert problems into solutions, actions and execution
Excellent communication skills, both written and ability to influence across a variety of internal and external clients and partners
Demonstrated success in change management
Attributes
Ownership mentality and strong accountability
Structured, process-driven approach with a mindset for continuous improvement
High integrity and strong communication skills
Calm under pressure, able to work cross-functionally and independently
Pragmatic, dependable, and solutions-oriented
Benefits
Remote-first structure with opportunities for in-person collaboration
Collaborative, high-performance culture
Exposure to cutting-edge crypto and digital asset strategies
Competitive compensation package
Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic
Position Overview
We are seeking a
Bilingual English/Spanish Virtual Medical Administrative Assistant
to support a busy chiropractic practice specializing in
Personal Injury (PI), MedPay, attorney liens, insurance coordination, and DOT examinations
.
This position is highly focused on
Personal Injury administrative workflows, patient communication, insurance/MedPay follow-up, attorney coordination, and new-patient lead conversion
.
The ideal candidate should have hands-on experience working with
Personal Injury patients and insurance-related cases
, understand how
MedPay and attorney liens
are handled, and be comfortable communicating with
patients, attorneys, law offices, insurance adjusters, and medical providers
.
Strong phone skills are essential. The VA will be responsible for helping move a case from the initial inquiry through scheduling and ongoing administrative follow-up.
Top Responsibilities
1. Personal Injury, MedPay & Attorney Lien Coordination
This is the
primary area of focus
for the position.
The VA should understand the basic administrative workflow of Personal Injury cases and be comfortable coordinating information between patients, attorneys, insurance companies, and medical providers.
Responsibilities include:
Assist with the intake and coordination of new Personal Injury patients.
Collect accident, attorney, insurance, and claim information.
Determine whether a patient has
MedPay coverage
, when applicable.
Obtain and document available
MedPay information
, including insurance carrier, claim information, policy details, and available case/claim numbers.
Follow up with insurance companies and adjusters regarding MedPay-related information.
Communicate with attorneys and law offices regarding patient cases.
Obtain and document
attorney contact information and case details
.
Understand and work with
attorney liens / lien-based treatment
according to the practice's procedures.
Request, track, and follow up on
Letters of Protection (LOPs), attorney liens, or related documentation
, when applicable.
Confirm whether the attorney is representing the patient and obtain the appropriate law-office contact information.
Communicate with attorneys regarding treatment status, records, billing, and case-related administrative questions.
Track outstanding information required to move a PI case forward.
Maintain accurate documentation of insurance, attorney, claim, and case information in the appropriate system.
Follow up on incomplete PI files and missing documentation.
Escalate issues involving coverage, authorization, liability, or billing to the appropriate member of the practice.
Maintain strict HIPAA compliance when handling patient and case information.
2. Obtaining Case Numbers & Information From Providers, Attorneys and Insurance Companies
The VA should be comfortable making outbound calls to obtain information needed to process and coordinate Personal Injury cases.
This may include contacting:
Attorneys / Law Offices
Request the attorney's name and contact information.
Obtain the patient's
case number/file number
, when applicable.
Confirm representation of the patient.
Request lien/LOP documentation when required.
Confirm where medical records and billing should be sent.
Follow up on missing or incomplete case information.
Insurance Companies / Adjusters
Obtain the
claim number
.
Identify the assigned adjuster.
Obtain adjuster contact information.
Confirm available MedPay coverage and relevant policy information.
Document insurance information accurately.
Follow up when information is missing or pending.
Medical Providers / Referral Sources
Obtain referral information.
Request the appropriate
case/reference number
when applicable.
Confirm where records or documentation should be sent.
Coordinate patient information between providers.
Follow up on missing records or referral documentation.
The candidate must be comfortable saying, in professional terms,
"I need to obtain the case/claim information for this patient"
and confidently navigating the conversation until the required information is obtained.
3. Phone & Patient Support
Phone communication will be a major component of this role.
Responsibilities include:
Handle inbound and outbound calls.
Provide phone coverage during regular business hours.
Provide Saturday morning phone coverage.
Respond promptly to new-patient inquiries.
Schedule new patients.
Prioritize and schedule Personal Injury referrals.
Follow up on missed calls and new leads.
Collect patient demographics and referral information.
Explain basic administrative processes to patients.
Communicate professionally with patients in English and Spanish.
Follow up with patients who have not yet scheduled.
Maintain a professional, empathetic, and confident phone presence.
Identify opportunities to convert inquiries into scheduled appointments.
The candidate should be comfortable handling calls from patients who may be calling immediately after an accident and should be able to collect the necessary information while keeping the conversation organized and professional.
4. Insurance & Medical Administrative Support
Responsibilities may include:
Insurance verification and information gathering.
MedPay information gathering and follow-up.
Personal Injury insurance coordination.
Workers' Compensation-related administrative support.
Communicating with insurance adjusters.
Communicating with attorneys and law offices.
Tracking outstanding insurance information.
Requesting and following up on medical records.
Maintaining accurate patient and insurance documentation.
Coordinating referrals.
Following HIPAA and patient confidentiality requirements.
Escalating coverage or billing questions when appropriate.
The candidate does not need to make insurance coverage or legal decisions. They must know how to gather the correct information, document it accurately, follow up, and escalate issues appropriately.
5. Marketing, Lead Generation & Business Development
The practice also wants the VA to help generate and convert new business, particularly for
DOT examinations
.
Responsibilities include:
Conduct outbound calls to prospective patients and leads.
Follow up with DOT examination inquiries.
Convert inquiries into scheduled appointments.
Re-engage leads who have not scheduled.
Maintain organized lead follow-up.
Follow up consistently until a lead has a clear outcome.
Identify potential referral opportunities.
Assist with outreach to potential referral sources.
Support business-development initiatives.
Help increase appointment volume for DOT examinations.
Maintain accurate lead and contact information.
Ideal Candidate Profile
The ideal candidate is a
bilingual medical administrative professional with strong Personal Injury and insurance experience who is highly confident on the phone
.
They should be able to:
Answer the phone → Understand the patient's situation → Collect the correct PI/insurance information → Identify the attorney and case details → Obtain MedPay/claim information → Contact providers or attorneys for missing information → Schedule the patient → Document everything → Follow up until the case moves forward.
They should also be comfortable switching between
patient support, insurance/PI coordination, attorney communication, and outbound business development
throughout the day.
Requirements
Required Qualifications
Bilingual English/Spanish – required
2+ years of experience supporting a U.S.-based medical practice.
Strong inbound and outbound phone experience.
Excellent English and Spanish communication skills.
Medical appointment scheduling experience.
Strong patient/customer service skills.
Experience communicating with patients by phone.
Strong organizational and follow-up skills.
Ability to handle confidential patient information.
Understanding of HIPAA and patient confidentiality.
Comfortable making outbound calls to patients, attorneys, providers, and insurance companies.
Strongly Preferred Experience
Personal Injury (PI) medical office experience
MedPay experience
Attorney lien / LOP experience
Insurance verification or insurance coordination
Workers' Compensation experience
Experience obtaining claim numbers
Experience obtaining case numbers from attorneys or law firms
Experience communicating with insurance adjusters
Experience communicating with personal injury attorneys
Chiropractic office experience
Medical records experience
Referral coordination
DOT examination experience
Lead generation and conversion
Business development
ChiroTouch Cloud
RingCentral
Benefits
Schedule & Compensation
Employment Type:
Full-Time – 40 hours per week
Schedule:
Monday–Friday, plus Saturday morning coverage
Hours:
10:00 AM–7:00 PM EST, Monday–Friday
Saturday:
Morning shift; specific hours to be determined by the practice
Compensation:
Hourly rate is
negotiable and will be determined based on the candidate’s experience, professional background, and relevant expertise
, particularly in Personal Injury, MedPay, insurance coordination, attorney communication, and medical administration.
Location: Colombia
Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process.
Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously.
About the role
We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly.
What you’ll do
Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
Handle complex or sensitive customer issues and follow them through to resolution.
Review support conversations and coach the team on accuracy, empathy, and professionalism.
Track response times, resolution rates, customer satisfaction, and support quality.
Create clear processes, training materials, and knowledge base resources.
Help onboard and train new support team members.
Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
Identify opportunities to use automation and technology to make support more efficient.
Requirements
3+ years of experience in customer support, customer service, or another B2B customer-facing role.
Excellent written and spoken English.
Experience guiding teammates, training others, or improving support processes.
Strong judgment when handling frustrated customers and escalations.
An organized, detail-oriented approach to managing multiple requests.
Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel.
A problem-solving mindset and the ability to work across teams.
Experience in real estate is a plus.
What success looks like
Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Location: Milan, Italy; Rome, Italy
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Start-Up Associate II (SUA II) to join our A-team (hybrid*/remote) in Italy! The SUA coordinates and performs local site start-up activities of Allucent Study Start-up & Site Intelligence. This position executes essential document collection, Regulatory Authority (RA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission/approval activities and acts as a main line of communication to RA/ IEC/ IRB as well as investigators and sites through the initial phase of a clinical study until the Site Initiation Visit.
In this role your key tasks will include:
Track relevant information, data, progress and milestones in CTMS and/or other tracking tools covering assigned Start-Up activities (as defined below)
Ensure planned dates are reliable and up to date in CTMS departments/study teams
File documents in the (e)TMF for which they are the document owner
Assist other Study Start-up team members with filing documents in the (e)TMF for which they are document owner
Assist in the preparation, compilation, submission and maintenance of regulatory documentation required by regulatory agencies for clinical trials at local level
Provide relevant documents in compliance with local regulation
Support review of technical, pre-clinical and clinical reports for regulatory submissions
Interact with regulatory authorities
Prepare and compile answers for questions raised by the regulatory agencies and submit the answers
Regularly check for updates on regulations, guidelines and procedures. Ensure these updates are communicated and circulated as appropriate
Support Global Regulatory Manager (GRM) and/or Global Submission Specialist (GSS) as needed
Prepare, compile, submit and maintain ethical requirements and documentation required by IEC/IRB for clinical trials at local level
Assist in providing and reviewing relevant documents in compliance with ethical requirements and per local legislation
Interact with IEC/IRB
Prepare and compile answers for questions raised by the IEC/IRB and submit the answers
Regularly check for updates on regulations, guidelines, and procedures. Ensure these changes and updates are communicated and circulated as appropriate
Assist in adapting country SIS/ISF to site-specific requirements
Provide country specific requirements to GSCM impacting site contracts’ process
Prepare, review, negotiate, and finalize Clinical Trial Agreements (CTAs), Letter of Indemnification (LOI), termination letters, budgets, and other site level agreements required for a clinical study
Negotiate within client approved contract and budget templates and negotiation parameters
Communicate with sites and internal personnel regarding the status of contracts and contract related documents
Arrange translation of the final country CTA template and/or final negotiated contracts, where applicable
Provide the final/draft CTA and site budget for submission, where required
Obtain site signature as well as Sponsor/Allucent signature, as applicable
Keep up to date with applicable local regulations impacting clinical trial contracts
Assist in preparing the site-specific Essential Document Package and sending to sites
Responsible for collection and first review of Essential Documents
Provide the Global Essential Document Reviewer with the collected documents for independent review
Follow up with the sites regarding all document discrepancies noted by the Global Essential Document Reviewer until resolution
Obtain authorization for the shipment of Investigational Product to the site
Track relevant information and data in CTMS and/or other tracking tools
Requirements
To be successful you will possess:
Life Science degree or equivalent qualification or certification in a related allied health profession from an appropriate accredited institution.
More than 2 years of experience in regulatory affairs in the pharmaceutical or biotechnology industry.
A thorough knowledge of the country or region competent authority submission and reporting requirements and guidelines.
A thorough understanding of the drug development process
Good oral and written communications skills - fluent in Italian and English.
Attention to detail.
Able to perform well as a team member.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Sofia, Bulgaria
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Start-Up Associate Contractor to join our A-team (hybrid*/remote) for
up to 0.5 Fte
! The SUA coordinates and performs local site start-up activities of Allucent Study Start-up & Site Intelligence. This position executes essential document collection, Regulatory Authority (RA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission/approval activities and acts as a main line of communication to RA/ IEC/ IRB as well as investigators and sites through the initial phase of a clinical study until the Site Initiation Visit.
In this role your key tasks will include:
Track relevant information, data, progress and milestones in CTMS and/or other tracking tools covering assigned Start-Up activities (as defined below)
Ensure planned dates are reliable and up to date in CTMS departments/study teams
File documents in the (e)TMF for which they are the document owner
Assist other Study Start-up team members with filing documents in the (e)TMF for which they are document owner
Assist in the preparation, compilation, submission and maintenance of regulatory documentation required by regulatory agencies for clinical trials at local level
Provide relevant documents in compliance with local regulation
Support review of technical, pre-clinical and clinical reports for regulatory submissions
Interact with regulatory authorities
Prepare and compile answers for questions raised by the regulatory agencies and submit the answers
Regularly check for updates on regulations, guidelines and procedures. Ensure these updates are communicated and circulated as appropriate
Support Global Regulatory Manager (GRM) and/or Global Submission Specialist (GSS) as needed
Prepare, compile, submit and maintain ethical requirements and documentation required by IEC/IRB for clinical trials at local level
Assist in providing and reviewing relevant documents in compliance with ethical requirements and per local legislation
Interact with IEC/IRB
Prepare and compile answers for questions raised by the IEC/IRB and submit the answers
Regularly check for updates on regulations, guidelines, and procedures. Ensure these changes and updates are communicated and circulated as appropriate
Assist in adapting country SIS/ISF to site-specific requirements
Provide country specific requirements to GSCM impacting site contracts’ process
Prepare, review, negotiate, and finalize Clinical Trial Agreements (CTAs), Letter of Indemnification (LOI), termination letters, budgets, and other site level agreements required for a clinical study
Negotiate within client approved contract and budget templates and negotiation parameters
Communicate with sites and internal personnel regarding the status of contracts and contract related documents
Arrange translation of the final country CTA template and/or final negotiated contracts, where applicable
Provide the final/draft CTA and site budget for submission, where required
Obtain site signature as well as Sponsor/Allucent signature, as applicable
Keep up to date with applicable local regulations impacting clinical trial contracts
Assist in preparing the site-specific Essential Document Package and sending to sites
Responsible for collection and first review of Essential Documents
Provide the Global Essential Document Reviewer with the collected documents for independent review
Follow up with the sites regarding all document discrepancies noted by the Global Essential Document Reviewer until resolution
Obtain authorization for the shipment of Investigational Product to the site
Track relevant information and data in CTMS and/or other tracking tools
Requirements
To be successful you will possess:
Life Science degree or equivalent qualification or certification in a related allied health profession from an appropriate accredited institution.
More than 5 years of experience in regulatory affairs in the pharmaceutical or biotechnology industry.
Experience with contract negotiation.
A thorough knowledge of the country or region competent authority submission and reporting requirements and guidelines.
A thorough understanding of the drug development process
Good oral and written communications skills - fluent in Bulgarian and English.
Attention to detail.
Able to perform well as a team member.
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: United States
Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment.
The
Sr
.
Director, Business Development
is responsible for managing and leading sales, acquisition and account management from prospective new and existing clients, using ethical sales methods and relationship building to optimize Allucent’s quality of services, business growth, and client satisfaction.
Location:
United States (all regions); Remote with travel (30-60%)
Responsibilities:
Support Leadership by contributing to the identification, development and implementation of the business strategy for BD
Achieve or exceed annual sales targets to drive our company sales goals
Proactively identify, qualify and develop both new and existing clients and business opportunities in assigned territories
Coordinate and drive business opportunities along the sales cycle from lead generation, CDA, RFI/RFP, bid defense, award, through contract execution
Ensure and maintain deep understanding of the market including competitors, clients/leads, industry trends to appropriately sell our services
Maintain frequent personal contact and outreaches with leads and clients via email, calls, meetings, visits, meetings at conferences · Build and foster relationships with key decision-makers of new and existing clients
Obtain in-depth understanding of the client’s organization to match and leverage (changing) client’s needs with our services to gain RFPs
Proactively seek ways to build sales pipeline and grow our company’s client base focused on small and emerging biopharma
Coordinate, drive and host client meetings and bid pursuits
Provide guidance and insights of client needs, wishes and expectations to appropriate leadership, Proposals and Contracts (PAC), Legal teams to ensure winning proposal/bid strategies
Support preparation of proposals
Responsible for contract negotiations and closing of sales
Follow-up lost proposals and bid defenses to gain competitive feedback and areas of improvement for Allucent, both external/internal
Maintain day-to-day sales administration activities in a detailed and timely manner in our Customer Relationship Management (CRM) system Salesforce
Demonstrate a strong work ethic and represent Allucent with high integrity, ethics, honesty, loyalty, and professionalism at all times.
Maintain high professional standards in the communication with clients to build and maintain a good Allucent reputation
Adequately transfer to operational departments upon (verbal) award and signed contracts as per BD Handoff
Collaborate and ensure open communication with operational departments to match clients’ needs and demands with internal Allucent capabilities and offers for change orders and new opportunities
Report sales activities to Manage
Contribute to other areas of business as required.
Requirements
Bachelor’s or Master’s degree in life sciences or business
Minimum 5 years of demonstrated, successful business development experience in the life sciences, pharmaceutical, and/or biotech industries
Proven track record in consistently achieving or exceeding annual sales targets.
Ability to identify client needs and new business opportunities
Strong communication and networking capabilities · Strong presentation skills · Excellent organizational and financial skills
Strong written and verbal communication skills including good command of English language and applicable additional languages for assigned territories
Ability to build a productive territory and qualitative pipeline
Strong prospecting and nurturing skills
Professional presence, outgoing and client focused
Effective at problem solving, strategic thinking and conflict resolution
Ability to work in a fast-paced challenging environment of a growing company
Administrative proficiency
Proficiency with various computer applications such as Word, Excel, and PowerPoint
Ability to use the CRM system Salesforce
Good knowledge of GxP
Understanding of GDPR/HIPAA and applicable (local) regulatory requirements
Benefits
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-DE1
Location: Kuala Lumpur, Malaysia; Singapore
About Intellect
Intellect is the global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100 countries and languages, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at hundreds of Fortune 500 and major companies, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
The Director of Sales, Asia will drive Intellect’s enterprise sales growth across our core Asian markets through direct sales and strategic alliances.
This is a hands-on leadership role with accountability for regional sales performance and an individual new business revenue target. You will lead and develop a team of Account Executives and SDRs while personally originating, owning and closing a focused portfolio of strategic enterprise opportunities.
We are looking for a strong enterprise seller and people leader who understands how to win complex deals, lead competitive RFPs and build trusted relationships with C-suite decision-makers. You should be equally comfortable setting market priorities, coaching a salesperson, leading an executive presentation and negotiating a contract.
You will work closely with Marketing, Revenue Operations and Partnerships to shape our sales go-to-market strategy, strengthen commercial discipline and build repeatable routes to growth. You will also partner with Clinical, Operations, Product and Finance to ensure our proposals deliver value for customers and are commercially sustainable.
Your Responsibilities
1. Revenue Ownership & Enterprise Selling
Own regional new business sales performance, translating revenue targets into clear market priorities, account plans and execution.
Carry an individual new business revenue target and personally own a focused portfolio of strategic deals through the full sales cycle, from prospecting and discovery to negotiation, contracting and close.
Build qualified pipeline through targeted outreach, executive networks, referrals and partner channels, alongside Marketing and SDR-led activity.
Navigate complex buying groups, uncover customer priorities, develop compelling business cases and secure access to economic buyers and executive sponsors.
Build and deepen relationships with CHROs, Chief People Officers, Total Rewards and Benefits leaders, and other senior stakeholders involved in enterprise buying decisions.
2. Sales Team Leadership & Development
Lead, coach and develop Account Executives and SDRs, setting clear expectations for pipeline creation, opportunity progression and revenue delivery.
Run effective pipeline reviews, deal reviews and individual coaching, identifying performance gaps early and taking action to address them.
Develop the team’s capabilities in discovery, stakeholder mapping, multithreading, value articulation, executive engagement and negotiation.
Establish clear account and territory ownership; help shape hiring, team structure and incentives as the business scales.
Build a culture of accountability, collaboration and high performance through direct feedback, recognition and timely performance management.
3. RFP Leadership & Complex Deal Strategy
Lead priority enterprise RFPs and tenders end to end, including bid qualification, go/no-go decisions, win strategy, proposal development, presentations and commercial negotiations.
Build each bid strategy around the customer’s priorities, evaluation criteria, competitive landscape and Intellect’s differentiated value.
Coordinate solution specialists and cross-functional contributors to deliver accurate, compelling proposals on time, with clear ownership of deliverables.
Lead customer engagement throughout the process, navigating procurement requirements and aligning stakeholders around the proposed solution.
Use win/loss reviews to improve bid selection, sales execution, proposals and competitive positioning.
4. Go-to-Market Strategy & Marketing Collaboration
Shape and execute the sales go-to-market strategy across Asia, prioritising markets, industries, customer segments and direct versus partner-led routes.
Partner with Marketing on target account selection, account-based campaigns, events and demand generation, with shared focus on qualified pipeline and revenue outcomes.
Establish clear lead handovers and follow-up standards, using conversion data and sales feedback to improve lead quality and campaign effectiveness.
Work with Marketing and Product to sharpen enterprise positioning, value propositions and sales narratives based on customer insights and competitive intelligence.
Translate market feedback into practical recommendations on offerings, packaging and growth opportunities.
5. Alliances & Ecosystem-Led Growth
Work with the Partnerships team to turn broker, insurer and other strategic relationships into qualified enterprise pipeline and revenue.
Develop joint account plans and sales initiatives that improve access to priority customers and markets.
Lead sales execution for agreed alliance-led opportunities, coordinating partner introductions, joint pitches and negotiations.
Establish clear opportunity ownership and handovers with Partnerships, aligning direct and partner-led activity to avoid channel conflict.
Evaluate alliance-led sales activity through pipeline quality, conversion and revenue contribution.
6. Revenue Operations & Commercial Discipline
Partner with Revenue Operations to strengthen the foundations for scale: CRM standards, pipeline stages, qualification criteria, forecasting, account planning and performance reporting.
Own adoption of these standards within Sales, maintaining accurate opportunity data, realistic forecasts and clear next steps.
Use pipeline coverage, conversion, sales cycle and productivity data to identify bottlenecks and improve performance; build repeatable playbooks across priority segments.
Help shape pricing, packaging and deal structures with Finance and relevant teams, balancing customer value, competitiveness, delivery requirements and sustainable margins.
Lead deal negotiations within agreed approval frameworks and ensure effective handovers to Client Success and Operations, with clear customer commitments and ownership of follow-on opportunities.
Requirements
Proven Enterprise Sales Leader
You have a track record of delivering B2B new business growth and leading sales teams against clear revenue targets. You have personally originated and closed complex enterprise deals and can explain your contribution to those wins.
Hands-On Player-Coach
You enjoy leading a team while continuing to own and close your own opportunities. You can balance personal selling with coaching, delegate effectively and step into team deals without creating confusion over ownership.
Experienced RFP Leader
You have led and won competitive enterprise RFPs or tenders. You bring sound judgment on which bids to pursue, how to differentiate a proposal and how to coordinate teams through demanding timelines and commercial negotiations.
Strong Enterprise Seller & Executive Relationship Builder
You understand long, multi-stakeholder sales cycles, from discovery and business case development through procurement, legal review and contracting. You can engage credibly with C-suite leaders, develop executive sponsors and build new relationships through outreach, networks and partner introductions.
Disciplined Sales Operator
You understand pipeline generation, qualification, forecasting, territory planning, sales methodologies and performance management. You use data to improve decisions and execution, supported by sound judgment and a close understanding of your customers.
Commercially Strategic & Collaborative
You bring strong judgment on market priorities, pricing, positioning and deal economics. You work effectively with Marketing, Revenue Operations, Partnerships and delivery teams, aligning different perspectives around clear commercial outcomes.
Experienced Across Asian Markets
You have meaningful experience in Asian enterprise markets and understand differences in buying behaviour, procurement practices and market maturity. Experience across Singapore and other major Asian markets is strongly preferred.
Experience in enterprise SaaS, HR technology, employee benefits, healthcare, insurance, professional services or another complex B2B category is advantageous. Direct mental healthcare experience is not required.
Builder Mindset & Mission Alignment
You are comfortable in a growing business where processes continue to evolve. You bring structure, take ownership and adapt as you learn. You are motivated by expanding access to quality mental healthcare while building a commercially sustainable business.
What Success Looks Like
Delivery against regional and individual new business revenue targets.
A healthy enterprise pipeline, stronger conversion and reliable forecasting.
Strategic enterprise and RFP wins on commercially sound terms.
A capable, accountable sales team with improving productivity and performance.
Measurable pipeline and revenue from alliance-led sales.
Repeatable sales practices and effective collaboration across the teams supporting growth.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: The Hague, Netherlands
We currently have a vacancy for a
Python & VBA Developer
fluent in English,to offer his/her services as an expert who will be based in The Hague, Netherlands. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.
Your Tasks
Use Python for the development of web solutions and scripting;
Write and debug complex VBA solutions in Microsoft Access;
Contribute to the migration of Access based solutions to SQL Server and other technologies;
Perform ETL (enhance, transform, load) on complex datasets;
Use Power BI to provide visualization and insights;
Liaise with other technical Teams in order to push new features / changes to production;
Write and maintain technical documentation of the solution implemented;
Account for secure coding practices, as well as logging and auditing features.
Requirements
University Degree in IT, combined with 7 years of relevant IT professional experience;
University degree in Computer Science, Information Systems, Engineering, or a related technical field, with practical knowledge in software development, databases, and small-scale system design. A solid foundation in software and database development is required to support data pre-processing and automation of business activities;
At least 5 years of professional experience in software development;
At least 5 years of professional experience with Microsoft SQL Server (T-SQL, SSIS, schema design, stored procedures, performance tuning);
Proficiency with Python and frameworks for web development, data manipulation and automation;
Proficiency with VBA applications (Excel, Access) including VBA scripting for developing automation scripts, data import/export utilities, and pre-processing tools;
Good knowledge of the design, documentation and development of full stack solutions;
Proficiency with Microsoft Power BI (data modelling, DAX, dashboards, reporting) for providing advanced visualization and reporting capabilities to support operational analysis;
Proficiency in ETL processes and data-preparation technologies, including tools such as SQL Server Integration Services (SSIS), Power Query and Neo4j data-import or ETL utilities;
Good working knowledge of version control systems (e.g., Git);
Good working knowledge of relational database development, with a focus on Microsoft SQL Server, including data modelling, schema design, T-SQL, stored procedures, functions and query optimisation;
Good working knowledge of application security, authentication, and authorisation concepts, including OAuth 2.0 and OpenID Connect;
Good knowledge of agile software development methodologies with practical experience using Azure DevOps for backlog management, planning, source control, CI/CD pipelines and work tracking;
Good knowledge and display of prerequisites of working in a flexible environment including participation in multi-lingual meetings, ease of communication, exposure to an international/multi-cultural environment, etc;
Good knowledge of preparing and maintaining technical documentation for developed solutions;
Good working knowledge of containerisation using Docker. Familiarity with container orchestration tools such as Kubernetes is an advantage;
Knowledge of Microsoft .NET (C#) and ASP.NET Core will be an asset;
Good knowledge of using Linux shell and basic Linux concepts (e.g., users, groups, rights) will be an asset;
Good knowledge of Elasticsearch for indexing and querying complex, large or unstructured datasets;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference
(20685/10/2026).
We offer competitive remuneration (either on a contract basis or remuneration with a full benefits package), based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS
(
http://www.eurodyn.com/
) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across a wide range of industries.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for an experienced Bookkeeper with at least 3 years of professional bookkeeping or accounting experience to join one of our clients remotely.
You’ll be responsible for maintaining accurate financial records, managing day-to-day bookkeeping activities, reconciling accounts, processing transactions, and supporting financial reporting.
This is an excellent opportunity for a detail-oriented finance professional looking for a long-term remote bookkeeping job with an international company.
Key Responsibilities
Maintain accurate and up-to-date financial records
Record and categorize daily financial transactions
Manage accounts payable and accounts receivable
Perform bank and credit card reconciliations
Prepare invoices and track outstanding payments
Maintain the general ledger and investigate discrepancies
Assist with month-end and year-end closing processes
Prepare financial reports, including profit & loss statements and balance sheets
Process expenses and maintain supporting documentation
Support payroll and other finance-related administrative tasks where required
Communicate with clients, suppliers, and internal stakeholders regarding financial matters
Ensure financial records are organized, accurate, and compliant with company procedures
Requirements
3+ years of professional bookkeeping or accounting experience
Strong understanding of bookkeeping principles and financial processes
Experience with accounting software such as QuickBooks, Xero, Sage, or similar platforms
Strong Microsoft Excel or Google Sheets skills
Experience with accounts payable, accounts receivable, and bank reconciliations
High level of accuracy and attention to detail
Strong organizational and time-management skills
Ability to manage deadlines and work independently in a remote environment
Excellent written and verbal English communication skills
Reliable internet connection and suitable remote working setup
Experience working with UK, US, Canadian, Australian, or other international companies is advantageous
Benefits
💰 Competitive compensation based on experience, skills, and the specific client opportunity.
🌎 Fully remote role with the opportunity to work with international companies.
📈 Career growth opportunities with ambitious and growing businesses.
🚀 Long-term opportunities with companies looking for reliable finance professionals.
💻 Remote-first working environment using modern accounting and collaboration tools.
🎯 Meaningful responsibility and the opportunity to contribute directly to the financial operations of the business.
Location: South Africa; Philippines; Morocco; Nigeria
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the Company
Our client is a results-driven growth marketing partner specializing in end-to-end strategy and execution for high-growth tech companies and startups. With a mission to redefine growth through community and deep partnerships, the team supports a global portfolio across B2B SaaS, robotics, consumer tech, and retail. They provide comprehensive services including omnichannel paid media, ad creative sprints, conversion rate optimization, and website design to help businesses scale from early traction to eight-figure revenues.
The team is composed of seasoned experts with backgrounds from industry giants and agile startups, bringing a high-performance, "startup-to-scale" mindset to every project. Operating with a focus on precision and speed, they collaborate directly with founders and marketing directors to build robust acquisition channels across North America, Europe, and Asia. This is an opportunity to join a fast-paced, innovative environment where data-driven strategies and creative execution drive measurable global impact.
Job Type:
Part-time (with potential for Full-time)
Job Summary
We are looking for a detail-oriented Finance Operations expert to take full ownership of the day-to-day financial health of a scaling agency. You will be the backbone of our back-office operations, ensuring every receipt is captured, every invoice is paid, and our profitability is crystal clear. This is a role for a QuickBooks power user who enjoys the intersection of precision accounting and proactive operations. If you are someone who takes pride in a perfectly reconciled month-end and has the professional persistence to manage accounts receivable effectively, we want to hear from you.
Key Responsibilities
Maintain impeccable records in QuickBooks Online, including receipt management, categorization, and reconciliations.
Manage full-cycle payroll for Canadian employees and coordinate timely contractor payments.
Oversee multi-currency accounts and handle complex currency conversions.
Generate client invoices and lead the Accounts Receivable process with professional, persistent follow-ups on overdue payments.
Perform monthly ad spend reconciliations and calculate management fee billing.
Lead the month-end close process and produce comprehensive monthly P&L statements.
Generate weekly AR reports and track client-specific profitability to support leadership decisions.
Requirements
Expert-level proficiency with QuickBooks Online.
Proven experience working within an agency or service-based business model.
Deep comfort managing multi-currency environments and international transactions.
Strong professional communication skills with a track record of successfully managing collections and payment chasing.
Radical attention to detail and a self-starting nature; you meet deadlines without needing reminders.
Solid understanding of Canadian payroll regulations and tax requirements.
Experience with advanced financial reporting and data visualization tools.
Previous experience in a high-growth startup or expansion-stage company.
Familiarity with specific agency billing software or project management tools.
Benefits
💰 Competitive compensation
🌎 Fully remote work environment
🚀 Career growth opportunities as the team expands
📈 Long-term stability in a high-performing culture
Location: North Macedonia; Bulgaria; Albania; Romania; Slovenia; Croatia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across a wide range of industries.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We’re looking for a detail-oriented and reliable Bookkeeper / Accounting & Finance Specialist to join one of our clients remotely.
In this role, you’ll be responsible for maintaining accurate financial records, managing day-to-day bookkeeping activities, reconciling accounts, processing invoices and payments, and supporting financial reporting.
This is an excellent opportunity for an organized finance professional who enjoys working independently, takes ownership of their work, and can keep financial records accurate and up to date in a fast-moving business environment.
Key Responsibilities
Maintain accurate and up-to-date financial records
Record and categorize daily financial transactions
Manage accounts payable and accounts receivable
Prepare and process invoices, bills, and payments
Perform bank and credit card reconciliations
Monitor outstanding invoices and follow up on payments when required
Maintain organized financial documentation and records
Assist with month-end and year-end bookkeeping processes
Prepare basic financial reports, summaries, and cash flow updates
Identify discrepancies and resolve bookkeeping issues
Support expense tracking and reimbursement processes
Work closely with management, accountants, and other stakeholders as required
Maintain confidentiality when handling sensitive financial information
Requirements
Previous professional experience in bookkeeping, accounting, or a similar finance role
Strong understanding of bookkeeping principles and financial recordkeeping
Experience with accounting software such as QuickBooks, Xero, Sage, or similar platforms
Proficiency with Microsoft Excel and/or Google Sheets
Experience with bank reconciliations, invoicing, accounts payable, and accounts receivable
Strong numerical accuracy and exceptional attention to detail
Excellent organizational and time-management skills
Ability to manage recurring financial tasks and meet deadlines independently
Strong written and verbal English communication skills
Comfortable working remotely and collaborating with an international team
High level of discretion when handling confidential financial information
Nice to have
Accounting, finance, or bookkeeping qualification
Experience supporting a UK, US, Canadian, Australian, or European business
Experience working with startups, SMEs, agencies, or fast-growing companies
Familiarity with payroll, VAT/sales tax, expense management, or month-end reporting
Benefits
💰 Competitive compensation based on experience, skills, and the specific client opportunity.
🌎 Fully remote role with the opportunity to work with international companies.
📈 Career growth opportunities with ambitious and growing businesses.
🚀 Long-term opportunities with companies looking for reliable finance professionals.
💻 Remote-first working environment using modern accounting and collaboration tools.
🎯 Meaningful responsibility and the opportunity to contribute directly to the financial operations of the business.
Location: Yerevan, Armenia
Description
The Market Research Case & Strategy Analyst evaluates iGaming markets, competitors, and target operators to support Digitain's market entry decisions, commercial strategy, and sales engagement, delivering actionable insights for Sales, Product, and Leadership teams.
As Market Research Case & Strategy Analyst, you will assess priority markets, analyze competitor strategies and industry success stories, and identify operators that are strong migration opportunities for Digitain. Your work will directly shape which markets we enter, when and how, and which operators we pursue.
Responsibilities
Evaluate target markets for product launches, sales activation, and strategic entry, analyze competitors’ entry experiences, launches, regulatory adaptations, and operational challenges to identify practical lessons
Analyze market growth, trends, and maturity across macroeconomic, demographic, fiscal, regulatory, competitive, and operational indicators; assess industry success stories for applicable drivers of revenue growth, player acquisition, and innovation adoption
Monitor industry investment and expansion trends; evaluate business strategies, growth models, and partnerships across the iGaming market
Track existing and upcoming regulations, B2B licensing frameworks—including those in planning—and licensing tenders to identify entry requirements, timely sales opportunities, and operators needing platform solutions
Assess market attractiveness through size, growth, competition, regulatory stability, and business impact; benchmark key competitors’ entry strategies, operations, pricing, and long-term positioning
Develop forward-looking market assessments to identify early-entry advantages ahead of leading competitors
Evaluate market-specific product readiness across platform capabilities, sportsbook, casino content, payments, and compliance tools; research operators’ integrations, supported languages, content providers, and technical partners to identify gaps and adaptations
Collaborate with Market Intelligence, Product Innovation, and Product teams to integrate insights into actionable analyses and document required adaptations or new tool recommendations in execution-ready formats
Work with Legal and Compliance teams to assess regulatory gaps and market-specific technical compliance obligations
Produce market entry reports, opportunity briefs, gap analyses, case studies, and strategic briefs for Sales, Product, and Leadership; recommend entry timing, product priorities, and investment focus, contributing to BRDs, PRDs, budgets, and financial documentation
Continuously monitor researched markets for regulatory and competitive changes, updating assessments and recommendations
Source and validate research using industry intelligence, regulatory publications, financial reports, competitor filings, databases, interviews, and historical performance metrics
Identify potential platform migration targets and conduct pre-engagement research using operator news, public announcements, and industry publications
Analyze target operators’ financial and performance indicators, including GGR, traffic, and player base
Assess operators’ geographic footprint and technology stack, distinguishing between in-house and third-party platforms
Requirements
Bachelor's or Master's degree in Economics, Business, Finance, International Relations, or a related field
3+ years of experience in market research, market entry strategy, strategy consulting, competitive or sales intelligence, or business analysis, ideally within iGaming. Experience in fintech, telecom, or other heavily regulated multi-market industries will also be considered
Demonstrated experience conducting market entry assessments and in-depth case studies of companies, ideally with direct influence on go/no-go or timing decisions
Strong analytical and strategic thinking skills, with the ability to synthesize complex multi-source data into clear, executive-ready reports and presentations
Experience working with company financials and performance metrics (GGR, traffic, revenue). Familiarity with iGaming operator economics and platform/technology stacks is a strong advantage
Exposure to product readiness or gap analysis work across platform, sportsbook, casino, or payment capabilities is a strong plus
Understanding of compliance, licensing, and regulatory tender processes, or the ability to work closely with Compliance and Legal teams
Excellent research and written communication skills, with a proven ability to produce decision-ready reports, case studies, and strategic briefs
Proficiency in Excel/data analysis tools. Experience with BI, market intelligence, or CRM platforms is a plus
Fluent English (written and spoken). Knowledge of additional languages is a plus
Location: Yerevan, Armenia
Description
The Product Innovation & Research Analyst is responsible for deep-diving into the iGaming product ecosystem — evaluating competitor features, identifying innovation opportunities, and translating market insights into structured product intelligence that drives Digitain's roadmap and competitive positioning.
This role sits at the crossroads of product thinking and competitive intelligence. You will work closely with Digitain's cross-functional product teams — Platform, Sportsbook, Live Casino, Relum, and Paydrom — to evaluate what competitors are building, what operators need, and where the greatest opportunities for differentiation lie.
Responsibilities
Conduct deep-dive product research across the iGaming ecosystem: platforms, aggregators, sportsbooks, live casino providers, virtual sports, and payment solutions
Analyze product innovations, features, and technologies identified through both independent research and insights from the Market Intelligence Expert
Identify product features and capabilities with proven or potential business impact: revenue uplift, player engagement, retention, or market differentiation
Initiate proposals for new product sets or market-specific solutions when research identifies them as critical to competitive success or regional growth
Evaluate potential impact, scalability, and strategic value of identified features — including quantitative assessments of revenue growth, user engagement, technical complexity, and time-to-market
Conduct market- and region-specific product gap analyses, including local player preferences, regulatory requirements, and localization complexity assessments
Assess Digitain's platform readiness for localization in specific countries; prepare initial resource estimations to support full market entry
Identify and document operator pain points via social media, conference content, podcasts, and industry news; translate findings into structured insights for the Sales team
Collaborate with cross-functional product teams to validate research, gather expert input, and present detailed analyses
Track adoption and performance of competitor product features post-launch to validate impact assumptions and refine future recommendations
Prepare comprehensive documentation of research outcomes to support BRD, PRD, and strategic planning processes
Stay current on emerging product and technology trends (AI personalization, gamification, new betting formats, alternative payments) and proactively surface high-potential opportunities
Requirements
Bachelor's degree in Business, Economics, Marketing, Computer Science, or a related field
3+ years of experience in product research, product management, business analysis, or competitive intelligence — ideally within iGaming (platforms, sportsbook, live casino, payments); experience in fintech, SaaS, or gaming related industries also considered
Demonstrated experience conducting deep-dive product research and translating findings into structured, actionable recommendations
Strong analytical skills, with the ability to assess product features for scalability, technical complexity, and time-to-market
Experience evaluating product features for business impact (revenue, engagement, retention) and presenting findings to cross-functional stakeholders
Familiarity with the iGaming product landscape: platforms, aggregators, sportsbook providers, live casino, virtual sports, and payment solutions
Excellent research skills, with the ability to source and analyze insights from conferences, podcasts, social media, industry news, and direct product testing
Ability to prepare clear documentation to support BRD/PRD and strategic planning processes
Ability to work closely with cross-functional product teams to validate research and gather expert input
Ability to proactively propose and advocate for new product ideas and market-specific solutions based on research findings
Fluent English (written and spoken); additional languages are a plus
Location: Yerevan, Armenia
Description
As a key member of our growing research team, the Market Intelligence Expert serves as the company's eyes and ears across the global iGaming landscape. This role is responsible for tracking industry movements, competitive dynamics, regulatory shifts, and market-level signals that inform Digitain's strategic direction across Sales and Product functions.
The Market Intelligence Expert occupies a critical position at the intersection of research and strategy. You will be responsible for monitoring and synthesizing information across competitors, emerging markets, regulatory bodies, and industry events — transforming raw intelligence into actionable insights that power Digitain's commercial and product teams.
Responsibilities
Monitor and analyze emerging trends in the iGaming industry — including regulatory changes, technological advancements, market shifts, and upcoming innovations
Track major players in the iGaming ecosystem by reviewing quarterly and annual reports, financial performance, revenue growth, and strategic announcements
Evaluate sales and market growth by region, assessing key growth indicators, player acquisition trends, and penetration in both regulated and emerging markets
Research product developments across the iGaming industry, including new tools, features, and integrations, and their potential market impact
Assess operational network expansion — tracking growth in B2C operator networks and B2B partnerships, including platform adoption rates
Monitor industry activity across public sources, including websites, conferences, press releases, and social media
Identify early signals of market expansion across the industry
Conduct competitive analyses of key iGaming players, including performance benchmarking and threat/opportunity identification
Prepare and deliver high-quality research outputs: detailed reports, trend summaries, competitive landscapes, and presentations for internal stakeholders
Source and validate data from industry reports, financial filings, news platforms, conferences, and proprietary tools
Collaborate with team members to translate research findings into strategic recommendations and contribute to BRD/PRD preparation
Proactively anticipate industry shifts (e.g., new regulations in Latin America, Asia, Africa) and alert relevant teams to emerging risks or opportunities
Requirements
Bachelor's or Master's degree in Business, Economics, Marketing, Finance, or a related field
5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
Proven track record of owning market intelligence or competitive analysis functions and reporting insights as market conditions change
Deep, demonstrable knowledge of the global iGaming ecosystem: sportsbook and casino platforms, B2B/B2C business models, payment solutions, and regulatory frameworks across key regions is preferable
Experience analyzing financial/annual reports, investor disclosures, industry publications and market data to assess and validate competitor performance and strategic direction. Strong strategic and critical thinking skills — able to identify and connect non obvious signals (regulatory shifts, hiring trends, product launches, social/media activity) into them into early-warning insights
Ability to turn complex research into clear, decision-ready reports and presentations for stakeholders and leadership
Experience with competitive intelligence platforms (e.g., Similarweb, H2gc, LinkedIn Talent Insights) is a strong plus
Ability to work autonomously and take full ownership of the market intelligence function, setting priorities with minimal oversight
Strong stakeholder management skills — able to balance competing requests from Sales and Product teams and prioritize based on strategic impact
Proven ability to manage multiple concurrent research streams under tight timelines in a fast-moving, competitive industry
Fluency in English (written and spoken); additional languages (Russian, Spanish, Portuguese) are a plus
Location: Serbia; Spain; Cyprus; Poland; Georgia
About the Role
We are looking for a highly detail-oriented
Senior Legal Ops Specialist
to review, prepare, and coordinate commercial contracts and waiver documentation for the US market.
This fully remote role sits at the intersection of
legal analysis, operations, and AI-driven workflows
, offering exposure to real business decisions and contract risk management.
You will manage a
high volume of document reviews and iterative revisions
, requiring exceptional attention to detail and strong organizational skills.
The role also includes supporting broader legal and compliance matters across the company.
Employment Type:
- Full-time 8.30 am - 5 pm, New York time.
- Remote work.
- B2B contract.
Key Responsibilities
Contract Review & Preparation
Review B2B commercial contracts received from clients.
Identify risk clauses, inconsistencies, ambiguous wording, and errors in commercial contracts.
Prepare structured comments and suggested revisions.
Support multiple negotiation and revision cycles.
Ensure documents are fully prepared before final executive review.
Waiver Document Analysis
Review conditional and unconditional waivers.
Verify project data accuracy, financial figures, and the legal logic of release provisions.
Compare waiver documents against project information.
Flag risks and recommend approval or required corrections.
Legal Operations & Workflow Coordination
Manage document review workflows in ClickUp or similar systems.
Track review stages, versions and status updates.
Ensure analysis reflects full project context, including state nuances, project type, value, scope, and delivery/installation details
AI-Assisted Contract Analysis
Use AI tools (e.g., ChatGPT, Claude) for issue spotting, redlining, document comparison, and summaries.
Validate AI outputs and refine analysis manually.
Contribute to improving prompt templates and AI workflows.
Legal Coordination Support
Prepare structured materials for external legal counsel.
Support internal teams on dispute/mediation cases, landlord matters, and trademark or compliance issues.
Escalate complex legal risks appropriately.
Cross-Functional Communication
Communicate contract comments and required changes to sales managers.
Support negotiation cycles with clients through internal coordination.
Ensure final documents are accurate and aligned with company risk standards.
Requirements
Must Have:
Degree in Law.
5+ years of experience in contract review, legal support/paralegal work, or legal operations, including experience working independently as an individual contributor.
Experience reviewing B2B contracts and commercial documentation.
Experience handling difficult negotiations and standing firm on the company's interests.
Experience supporting external lawyers/outside counsel.
Familiarity with legal frameworks and contract practices across multiple jurisdictions.
Fluent English and Russian (C1 minimum required).
Strong analytical and structured thinking, with exceptional attention to detail.
Practical experience using AI tools for contract and document analysis, including the ability to write own prompts for contract-related work.
Proficiency in Microsoft Word or Google Docs, including tracked changes, commenting, and PDF review/version control.
Fast learning ability and sound judgment on when to escalate issues.
Ability to work independently in a remote, high-volume operational environment.
Precision and accountability in document work, including repetitive but high-impact analytical tasks.
Strong written communication skills.
Digital fluency and comfort with structured workflows.
Good to have:
Experience in construction, manufacturing, engineering, or other project-based industries.
Understanding of US commercial contract logic.
Familiarity with state-specific contract nuances.
Experience in remote international teams.
Benefits
Exposure to
US commercial contracting practices.
Opportunity to work closely with the CEO
High-responsibility role with real business impact.
Structured processes and collaborative leadership.
Location: Romania; Lisbon, Portugal; Sofia, Bulgaria; Poland
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an ABM Program Manager, you will play a pivotal role in driving our account-based marketing strategies, orchestrating target account campaigns, and aligning sales and marketing efforts to accelerate growth.
This is a remote vacancy.
What you'll do:
Responsibilities
Build and maintain target account and contact lists from internal CRM (HubSpot) and external sources (Apollo.io and similar); ensure data quality, deduplication and GDPR-compliant contact handling;
Set tasks and requirements for automating AI-based ICP checks and data enrichment;
Operate account scoring and route accounts into two tracks: high potential to Sales (calls, emails, LinkedIn automation), low potential to marketing automation (email sequences, external call centres, LinkedIn outreach);
Manage the workflow with regional sales teams: hand-offs, follow-up SLAs, lead quality feedback, regular syncs;
Control ABM funnel metrics from sourced account to partner activation; brief the Analytics team and verify delivery;
Produce transparent progress reports for C-level: slide decks, Gantt charts, status vs plan, risks and decisions needed.
Requirements
Relevant Experience.
3+ years in B2B marketing operations, demand generation, ABM, RevOps or sales operations;
End-to-End Execution
. At least one outbound or ABM programme run end to end, from list building to sales hand-off;
Project Management.
Proven project management across several teams, with timelines, dependencies and reporting to senior management;
Tooling & Tech Stack.
Hands-on HubSpot (or comparable CRM) and prospecting/enrichment tools: Apollo, Clay, GetSales, ZoomInfo or similar;
AI & Automation.
Practical use of AI/LLM tools for enrichment, qualification or workflow automation; able to write a precise task for technical teams (coding not required);
Funnel & Scoring Knowledge.
Understanding of account/lead scoring and the B2B sales funnel;
Data Literacy
. Reads funnel reports, spots inconsistencies, formulates clear requests to analysts;
Presentation Skills.
Strong presentation skills: executive decks and Gantt charts;
Language.
Fluent English, other languages are a plus.;
Compliance.
Basic knowledge of GDPR rules for outreach.
NOTE: ONLY CVs IN ENGLISH WILL BE CONSIDERED
Benefits
Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Be at the forefront of regulatory changes in the e-invoicing space;
Make a real impact on process efficiency and compliance;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Santa Clara, CA
Workplace: onsite
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Role Overview
You own a shift. Not a zone of it, not a function within it — the whole thing. Roughly 140 operators, 13 Cell Leads, and 3 Operations Supervisors collecting robot demonstration data, and you are the single person accountable for what that shift produces, how good it is, and whether everyone goes home safe.
The shift you own runs whether or not the Production Manager is in the building. That's the job: your shift should be indistinguishable in output and quality from the one before it and the one after it.
What You Will Do
Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target.
Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them.
Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after.
Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short.
Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use: their stop-work authority.
Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue.
Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible.
Handle performance management and employee relations escalations from your supervisors, partnering with HR.
Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift.
Report your shift's performance and variance daily, with the explanation and the fix, not just the number.
What Good Looks Like
Your shift hits plan without overtime surprises or last-minute heroics.
Handoffs are clean enough that the next shift starts producing immediately.
Your supervisors make decisions without calling you, and your Cell Leads are being prepared for supervision.
Quality on your shift doesn't vary from the other shifts — consistency is the whole point of this layer.
Problems reach the Production Manager as "here's what happened and here's what I did," not as an open question.
Basic Qualifications
5+ years in production, manufacturing, warehouse, or lab operations, including 2+ years managing supervisors or team leads.
Experience with full accountability for a shift or a production area of 75+ hourly employees.
Track record owning daily output and quality targets, and explaining variance credibly.
Experience with performance management, attendance, and employee relations for a non-exempt workforce.
Working knowledge of California wage and hourly requirements for non-exempt employees.
Available to own an assigned shift (day, swing, or night) onsite in Santa Clara.
Preferred Qualifications
Robotics, hardware, AI data collection, advanced manufacturing, or technical lab background.
Experience in a quality-gated operation where output is inspected before it counts.
Promoted from a supervisor role, or has promoted supervisors from their own team.
Comfort pulling and interpreting your own shift data from dashboards or spreadsheets.
Continuous improvement background — Lean Six Sigma, or equivalent practical experience.
Bilingual (English/Spanish).
Work Environment and Physical Requirements
Onsite robotics lab and warehouse environment; the majority of your shift is spent on the floor.
Assigned shift, with occasional cross-shift coverage during ramps, launches, and handoff issues.
Must be able to stand and walk the floor for extended periods.
Must be able to occasionally lift and/or move up to 25 lbs.
Why This Role Matters
Consistency across shifts is what turns a lab into an operation. This role is the reason the third shift produces like the first one, and the reason problems get solved on the floor instead of escalating.
Benefits Included in the Offer:
- Friendly Working Environment
- IT Equipment
- Social Activities
- Global Mobility Policy
- Employee Referral Program
- Employee Assistant Program
- Medical, Dental, and Vision Insurance
- HSA & FSA
- 401(k) retirement
- Short & Long Term Disability Insurance
- Accident, Critical Illness, Hospital Indemnity Insurance
- Telemedicine Benefit
- Annual Leave
- Paid Public Holidays
- Maternity/Paternity Leave
Hourly Pay: $71-$81/hour.
Job Reference: #LI-JC1
УдалённоLondon, United Kingdom; France; Italy; Netherlands; Portugal
УдалённоNicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic
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Yerevan, Armenia; 5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce