Product Innovation and Research Analyst

Location: Yerevan, Armenia Description The Product Innovation & Research Analyst is responsible for deep-diving into the iGaming product ecosystem — evaluating competitor features, identifying innovation opportunities, and translating market insights into structured product intelligence that drives Digitain's roadmap and competitive positioning. This role sits at the crossroads of product thinking and competitive intelligence. You will work closely with Digitain's cross-functional product teams — Platform, Sportsbook, Live Casino, Relum, and Paydrom — to evaluate what competitors are building, what operators need, and where the greatest opportunities for differentiation lie. Responsibilities Conduct deep-dive product research across the iGaming ecosystem: platforms, aggregators, sportsbooks, live casino providers, virtual sports, and payment solutions Analyze product innovations, features, and technologies identified through both independent research and insights from the Market Intelligence Expert Identify product features and capabilities with proven or potential business impact: revenue uplift, player engagement, retention, or market differentiation Initiate proposals for new product sets or market-specific solutions when research identifies them as critical to competitive success or regional growth Evaluate potential impact, scalability, and strategic value of identified features — including quantitative assessments of revenue growth, user engagement, technical complexity, and time-to-market Conduct market- and region-specific product gap analyses, including local player preferences, regulatory requirements, and localization complexity assessments Assess Digitain's platform readiness for localization in specific countries; prepare initial resource estimations to support full market entry Identify and document operator pain points via social media, conference content, podcasts, and industry news; translate findings into structured insights for the Sales team Collaborate with cross-functional product teams to validate research, gather expert input, and present detailed analyses Track adoption and performance of competitor product features post-launch to validate impact assumptions and refine future recommendations Prepare comprehensive documentation of research outcomes to support BRD, PRD, and strategic planning processes Stay current on emerging product and technology trends (AI personalization, gamification, new betting formats, alternative payments) and proactively surface high-potential opportunities Requirements Bachelor's degree in Business, Economics, Marketing, Computer Science, or a related field 3+ years of experience in product research, product management, business analysis, or competitive intelligence — ideally within iGaming (platforms, sportsbook, live casino, payments); experience in fintech, SaaS, or gaming related industries also considered Demonstrated experience conducting deep-dive product research and translating findings into structured, actionable recommendations Strong analytical skills, with the ability to assess product features for scalability, technical complexity, and time-to-market Experience evaluating product features for business impact (revenue, engagement, retention) and presenting findings to cross-functional stakeholders Familiarity with the iGaming product landscape: platforms, aggregators, sportsbook providers, live casino, virtual sports, and payment solutions Excellent research skills, with the ability to source and analyze insights from conferences, podcasts, social media, industry news, and direct product testing Ability to prepare clear documentation to support BRD/PRD and strategic planning processes Ability to work closely with cross-functional product teams to validate research and gather expert input Ability to proactively propose and advocate for new product ideas and market-specific solutions based on research findings Fluent English (written and spoken); additional languages are a plus