Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
A fast-growing performance marketing agency based in the UK, our client specializes in high-impact patient acquisition for the cosmetic dentistry sector. By combining premium creative production with cutting-edge AI-driven sales systems, the team bridges the gap between lead generation and clinical consultations. They provide a comprehensive solution that includes specialized Meta advertising and automated appointment setting, ensuring high-value cases like Invisalign and dental implants reach the practitioners they serve.
The team operates at the intersection of marketing and technology, priding themselves on being early adopters of AI to drive measurable growth. With a strategic, results-focused culture, they offer an environment where innovation is prioritized to help clients outperform local competition. This is an excellent opportunity to join a scaling, specialist firm that values transparent performance and is dedicated to transforming how healthcare providers manage their digital growth and sales pipelines.
Job Type:
Full-time (Exclusive)
Job Summary
We are a high-growth, UK-focused performance marketing agency specializing exclusively in AI-driven patient acquisition for the cosmetic and implant dentistry sector. Unlike generalist agencies, we own the entire funnel—from high-intent Meta ads to a dedicated appointment-setting team that converts leads into deposit-paid consultations. We are looking for a technical, results-driven Senior Specialist to take full ownership of our paid social engine. This is a role for a "Self-Directed Owner" who thrives on solving complex tracking issues in restricted healthcare categories and delivering stable, high-quality lead volume that keeps our sales team busy and our UK dental clients scaling.
Key Responsibilities
Own the end-to-end performance of Meta (Facebook/Instagram) campaigns, including structure, optimization, and scaling across all dental client accounts.
Manage and fix complex conversion tracking setups, including Pixel, CAPI, GTM, server-side tracking, and custom/offline events.
Navigate and implement workarounds for healthcare-restricted categories where standard Meta optimization is limited.
Monitor account health daily, acting immediately on fluctuations in spend, CPL, or lead quality.
Lead client communication for UK-based practice owners via WhatsApp, Google Meet, and detailed Loom performance walkthroughs.
Coordinate lead flow with the internal appointment-setting team to ensure a consistent pipeline for qualification.
Maintain rigorous documentation of tracking configurations and account decisions to ensure a scalable, maintainable system.
Flag performance issues early and escalate to the founder only when accompanied by a clear, recommended fix
Requirements
3+ years of hands-on experience in Meta media buying (Facebook/Instagram) with a proven track record of hitting CPL/CPA targets in an agency setting.
Technical expertise in conversion tracking: Deep experience with Stape, GTM, server-side CAPI, and diagnosing broken tracking setups (not just installing basic tags).
Proven experience in restricted or regulated categories (e.g., Healthcare, Finance, Insurance) where standard platform tracking is limited.
Exceptional spoken and written English, with the confidence to lead performance calls and explain complex data to UK business owners.
High-ticket lead generation experience (moving beyond basic e-commerce prospecting).
South Africa-based with a reliable remote setup, including backup power and high-speed internet to manage UK business hours (GMT).
A proactive, ownership-focused mindset—we are looking for a specialist who manages the founder, not the other way around.
Nice-to-Haves
Experience with GoHighLevel or similar CRM and automation platforms.
Strong instincts for creative and audience testing methodologies.
Proficiency in Looker Studio for advanced performance reporting.
Experience scaling agencies from small client bases to high-volume retainers.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Career growth into a Head of Paid Acquisition role as the agency scales
📈 Long-term stability in a highly profitable, specialized niche
🤝 High level of autonomy and a seat at the core of the business delivery team
УдалённоseniorSouth Africa
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Обязанности:
• Участие в проектах в качестве стажера – разработчика DWH, ETL, BigData
• Разработка сценариев обработки данных ETL, ELT
• Проектирование логических и физических моделей данных в DWH
• Написание проектной технической документации
• Знакомство с новыми продуктами и технологическими стеками
Требования:
• Высшее техническое образование или студент старших курсов
• Базовые знания SQL и СУБД
• Базовые знания DWH, Data Lake, ETL и желание развиваться в сфере работы с данными
• Знания англ. языка на техническом уровне или выше
• Пройденный офлайн/онлайн курс по любой из тем: СУБД, DWH, BigData, ETL (будет плюсом)
• Опыт построения моделей данных для СУБД в т.ч. с применением CASE-инструментов (будет плюсом)
• Знания принципов и методологий построения решений класса DWH (будет плюсом)
• Знания в части работы ETL-процессов и инструментов (будет плюсом)
• Знания в области БД (Hive, ClickHouse, GreenPlum, PostgreSQL, Oracle DB, MS SQL или другие) (будет плюсом)
• Знания языков программирования Python, Java, Scala и т.д. (будет плюсом)
Условия:
• Зарплату, соответствующую опыту и навыкам
• Прозрачную систему мотивации
• Работу в компании с аккредитацией в Минцифре
• Курсы и тренинги от корпоративного университета, внешнее обучение за счет компании
• Расширенный пакет ДМС со стоматологией и психологом, телемедицина 24/7, HotLineCROC
• Сезонные спортивные программы, современный спортзал для занятий в офисе, беговой клуб, приложение Croc Sport, командные соревнования
• Совместные путешествия, праздники, тимбилдинги, клуб путешественников
• Возможность гибко строить свой карьерный трек
• Выступать на внешних и внутренних митапах и конференциях, писать в техноблоги, участвовать в образовательных программах
• Компенсация питания в CROC Cafe, экосистема сервисов, парковка, корпоративный транспорт от метро
Location: Remote, AMER
Workplace: Remote
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.
You will:
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
You are:
- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.
- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.
- Excellent communication skills and fluency in English.
- Skilled in using Linux/Unix operating systems and the command line.
- Experienced working with GitHub Issues and Discussions.
- Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.
- Having a degree in Computer Science is a plus too.
TIMEZONES & LOGISTICS
- It’s a full-time position with 4 10-hour shifts, permanently covering weekends during NASA hours: 16:00-02:00 UTC
- We are primarily looking for someone in North or South America timezones for this shift.
- This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s global Outcomes organization is focused on helping customers achieve business objectives with Notion. As the Growth Strategy & Programs Lead, you will help design and scale the programs, operating rhythms, and cross-functional initiatives that make install-base growth more explosive and repeatable globally.
This is a high-impact strategy and programs role. You will create the clarity, structure, and execution systems that help the business grow existing customers more deliberately.
You will bring analytical rigor to how we understand growth, translate insights into scalable programs, and help teams execute with consistency while still allowing for local market nuance. The ideal candidate is equally comfortable building a model, writing a crisp recommendation, aligning executive stakeholders, and turning a strategy into a practical field motion.
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
IN YOUR FIRST 90 DAYS, YOU WILL:
- Learn Notion's post-sales operating model, regional execution model, and current install-base growth priorities.
- Partner with RevOps, Data Science, Finance, Sales, Outcomes, and Services leaders to develop a practical view of the key drivers and leading indicators behind retention and expansion.
- Identify a focused set of priority growth programs or plays to support the business in the near term.
- Build the initial program plans, success metrics, stakeholder map, and operating cadence for those priority initiatives.
- Partner with regional teams to understand how global programs should be adapted for local execution.
- Create clear documentation, field-facing materials, and executive-ready updates that help teams align and act.
- Establish a repeatable rhythm for reviewing progress, capturing learnings, and improving
WHAT YOU'LL ACHIEVE:
- Help build a clear, shared view of the drivers behind expansion and adoption across Notion's customer base.
- Design and scale global programs that support customer adoption, value realization, cross-sell, upsell, and durable growth.
- Partner with regional and functional leaders to turn local learnings into repeatable playbooks, programs, and operating cadences.
- Create measurement, reporting, and review mechanisms that help teams understand what is working and where to focus.
- Support the design of customer growth motions that connect Sales, Services, and Partners.
- Help codify best practices so growth becomes part of the standard operating rhythm, not a set of one-off campaigns.
- Bring structure to ambiguous, cross-functional initiatives and drive them from idea to operational execution.
SKILLS YOU'LL NEED TO BRING:
- Experience in management consulting, investment banking, business operations, or post-sales GTM operations.
- Strong analytical and structured problem-solving skills; you can turn ambiguous business questions into clear frameworks, insights, and recommendations.
- Proven ability to design and manage cross-functional programs from strategy through execution.
- Strong stakeholder management across senior leaders and operating teams, with the ability to align people around a shared plan.
- Excellent written communication, including crisp strategy docs, program plans, executive updates, and field-facing materials.
- Comfort working in a global organization where programs need a strong central strategy and room for regional adaptation.
- Ability to operate autonomously, prioritize effectively, and bring structure to fast-moving, ambiguous work.
- Strong business judgment and curiosity about what drives customer adoption, retention, and expansion.
NICE TO HAVES:
- Familiarity with usage-based, consumption-based, or product-led growth models.
- Experience building or scaling global programs across multiple regions or customer segments.
- Exposure to pricing, packaging, services, partners, or monetization initiatives.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $250,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: USA
BDR/SDR – Brave Search API
Remote - USA preferred
About Brave
Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a
truly
independent index, a private ad network (opt-in!) that directly rewards you for your attention, and a browser-native AI integration focused on keeping private data private. And we’re just getting started. Already 120 million people have switched to Brave for a faster, more private web. Millions more switch every month.
The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!
The Role
We are looking for a driven BDR/SDR to help us expand our footprint in the developer and enterprise markets and create our internal lead generation process.
As a BDR for the Brave Search API, you will be the first point of contact for potential enterprise and developer users. Your primary goal is to identify, qualify, and schedule meetings for our Account Executives, focusing on organizations looking to integrate privacy-centric search capabilities into their products. You will play a critical role in driving revenue growth by connecting our technology with businesses that value user privacy.
Key Responsibilities
Prospecting: Identify and research potential clients (SaaS companies, media outlets, developer tools) that would benefit from integrating the Brave Search API.
Outreach: Execute multi-channel outreach campaigns (email, LinkedIn, cold calling) to engage CTOs, Product Managers, and Lead Developers.
Qualification: Conduct discovery calls to understand technical requirements, pain points regarding current search providers, and budget authority.
Pipeline Management: Maintain accurate records of all activities and leads in our CRM (e.g., Salesforce/HubSpot).
Collaboration: Work closely with the Marketing and Product teams to refine messaging and stay updated on new API features and use cases.
Market Intelligence: Gather feedback from prospects to help shape the product roadmap and sales strategy.
Qualifications
Experience: 1–3 years of experience in BDR/SDR roles, preferably in B2B SaaS, API/Developer Tools, or Privacy Tech.
Communication: Exceptional written and verbal communication skills; ability to explain technical concepts to non-technical stakeholders.
Tech Savviness: Familiarity with APIs, developer ecosystems, or the ability to quickly learn technical product details.
Mindset: A strong belief in the mission of online privacy and user data sovereignty.
Tools: Proficiency with CRM software, LinkedIn Sales Navigator, and outreach automation tools.
Compensation - $65K-70K base salary plus commission and benefits
Why Join Brave?
Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech
Highly competitive salaries & benefits, and generous home-office stipends
Fully remote team (no office, no commute)
Minimal meetings
Welcoming, humble, ridiculously smart teammates, and a truly flat org structure
Opportunity to get in early at a hyper-growth company, and revolutionize the web
Oh, and did we mention Brendan, our CEO & co-founder,
invented
JavaScript?
Check us out
LinkedIn
|
Glassdoor
|
brave.com
Location: Remote, Global
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.
You will:
- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
- Identify where internal tooling might be developed or obtained to improve support efficiency.
- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.
You are:
- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.
- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.
- Excellent communication skills and fluency in English.
- Skilled in using Linux/Unix operating systems and the command line.
- Experienced working with GitHub Issues and Discussions.
- Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.
- Having a degree in Computer Science is a plus too.
TIMEZONES & LOGISTICS
- It’s a full-time position with 4 10-hour shifts, permanently covering weekends during EMEA Hours: 08:00-18:00 UTC
- We are primarily looking for someone in Europe, Africa, or Middle Eastern timezones for this shift.
- This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are hiring a AI Platform Engineer to build the execution layer for Supabase's internal AI systems.
Supabase is building an AI-native internal operating system: a common way of working across the company where AI carries a meaningful share of the operational load rather than sitting alongside it as an assistant. We are standing up a new central team to build those systems, enable the teams, and embed AI operations throughout the organization. You are the engineer on that team.
The execution layer is yours. You will build the platform that actually runs agents: an event-triggered queue, a headless model-agnostic runtime, durable state so work survives a restart, a human review gate, atomic rollback, and full logging of every prompt, tool call and decision so any run can be reconstructed. You will build the evaluation layer that makes any of it trustworthy, because an agent that cannot be measured cannot be trusted with anything beyond reading. And you will build the agents themselves, across everything from executive reporting down to a layer of agents that watch the platform and improve it.
This is a governance-heavy environment by design, and that is the interesting part of the problem. Agents are risk-tiered from read-only internal data through to external-facing output, with review depth, evaluation requirements and human approval scaling by tier. Some capabilities are permanently off limits: an agent may read and report, it may carry a human-authored update into a system of record once a human consents, and it may initiate contact within a strict budget, but it may never autonomously write a commitment (an owner, a due date, a status) into a shared work system. Your job is to make that structurally impossible rather than merely forbidden.
You will be the only engineer on this platform. You will close open architecture decisions yourself, own the infrastructure end to end, and instrument the system so it reports its own return.
WHAT YOU'LL BE RESPONSIBLE FOR
In this role, you'll:
- Ship the agent platform to production. An event-triggered queue, a headless model-agnostic runtime (choosing the runtime is an open decision you will close), durable state that survives a failed run, a human review gate, atomic rollback, and complete run logging in the warehouse.
- Own the evaluation layer, and switch on the gate that depends on it. Golden suites with behavioral assertions rather than intuition, judge criteria with a written rubric, safety cases that must pass on every run, and a CI gate that blocks a regression from merging. This is the precondition for every agent that does anything beyond read internal data.
- Build and register the agent portfolio. Reporting, drafting, linting, triage and question-answering agents across the executive, team-lead and individual-contributor layers, plus a meta layer that observes the platform and improves it.
- Enforce governance in code. Risk tiers the pipeline actually enforces, least-privilege credentials per agent, tool-permission gates, a decision audit log, and autonomy classes where the dangerous class has no code path rather than a warning label. Nothing runs without a registered owner, tier, tool grant and human gate.
- Design how the system contacts people. A hard interruption budget per person, message bundling instead of a stream of pings, and a structure that gives something useful before it asks for anything. Adoption depends on this more than on any other single design choice.
- Own the platform tooling. The compiler and validator, inventory integrity, and the paths that distribute context and capabilities into the repositories and chat surfaces where work happens.
- Compute the operating measures from production data. A pipeline from raw system activity through to a computed maturity grade per team, defensible enough that a team can dispute the result and be answered with the query rather than an opinion.
- Instrument the platform's own return. A ledger that logs the work each agent absorbs and computes the monthly figure, so the value of the system is a measurement rather than a claim.
HOW YOU'LL THINK
RECURSIVE THINKING
You build the generator, not the artifact. When you need thirty agents, you do not write thirty agents; you build the inventory, the compiler and the distribution path that makes the thirty-first cost an afternoon, then a meta layer whose job is to watch the platform, find its drift and file the fix.
The evaluation layer is the same move applied to trust. You are not checking whether one agent is correct today. You are building the machine that decides whether every future agent is allowed to ship, which means the suite has to be right in a way the agent does not, and the thing that grades has to be graded too.
INVERSION THINKING
You start from the failure and work backward to the design. The rule is that an agent may never autonomously write a commitment into a shared work system. The weak implementation is an instruction in a prompt. The strong one is that the credential in the agent's tool grant physically cannot set an owner, a due date or a status, so no amount of clever input, prompt injection or model error produces the forbidden write. You reach for the second one first.
Same for evaluation. Before writing a suite you enumerate how the agent can be wrong: an update that invents progress that did not happen, one that quotes a private channel into a public digest, one that is accurate and reads as an accusation, one that credits the wrong person. Then the suite is that list, each case caught before the agent ships rather than after it embarrasses someone.
AI-NATIVE EXECUTION
You use agentic tools on real work, in files and repositories, with the same rigor you apply to anything else you ship. You have a setup of your own and can describe it mechanically: what triggers it, what it is allowed to touch, where the human approves, what it logs, and how you found out the one time it went wrong.
That experience is this job, generalized. You are building for async engineers across 40+ countries who will judge the platform by whether it saves them an hour or costs them one, so you are your own first user and your own harshest reviewer.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- Have shipped production LLM agent systems that other people depended on. Not demos, not internal showcases. Systems with operational history, real users and at least one incident you can talk through. Prompt engineering on its own does not clear this bar.
- Design evaluations, not spot checks. You build golden sets, write behavioral assertions, define judge rubrics, set pass thresholds and gate CI on the result. You can explain why "we reviewed a bunch of outputs and they looked good" is not evaluation.
- Have done deep API work against the systems work actually lives in, and have authored MCP servers. You know the specific failure modes of those APIs, not just that they exist.
- Own infrastructure end to end in Python on GCP, with a cloud warehouse and infrastructure as code. You provision, deploy, monitor and roll back your own systems, and you close architecture decisions rather than routing them onward.
- Have taste about how software contacts humans. You treat every notification as spending a limited amount of trust.
STRONG SIGNAL
- Public work in this space. An open-source agent framework, an MCP server, an evaluation harness, or writing on agent reliability that other practitioners cite.
- LLM observability and cost instrumentation. Tracing agent runs, attributing spend per run, and building the queries that turn raw logs into a report someone acts on.
- You have built an internal platform that non-engineers adopted voluntarily, and can describe what you changed after watching them use it.
WHAT SUCCESS LOOKS LIKE
- The platform is boring. Agents run on a schedule and on events, state survives restarts, failed runs roll back cleanly, and every run can be reconstructed from its log.
- Nothing ships unevaluated. Every registered agent has a real suite with safety cases, the gate blocks regressions, and when someone challenges an output the answer is a test case rather than an argument.
- The dangerous action is impossible, not discouraged. An audit of any agent's credentials shows it cannot perform the writes it is not allowed to perform, and the audit log makes every consequential decision traceable.
- Teams pull the platform instead of being pushed. Agents get adopted because the reports are useful and the contact is rare and well-timed, and each team ends up with at least one workflow that runs automatically.
- The platform reports its own value. The work absorbed is measured and published, so the case for expanding it is made with data rather than enthusiasm.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,500
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY; Europe | Spain
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
We're looking for a Technical Support Analyst to help us deliver exceptional support for Rain's platform and integrations. You'll work directly with the fintechs, platforms, and partners building card programs and stablecoin products on Rain — troubleshooting complex API integrations, reading logs, and querying data to resolve issues that touch real money movement at scale. You'll partner closely with almost every team in the company on escalations, and turn what you learn on the ground into fixes that pushes Rain forward.
What you’ll do
- Investigate and resolve advanced customer and partner issues across Rain's systems, APIs, and integrations.
- Troubleshoot complex API integrations directly with partners, walking them through clear steps to resolve issues on their end.
- Own incidents in your queue as part of the team's 24x7 coverage: triage promptly, communicate clearly with clients and internal stakeholders, and consistently hit your SLA, CSAT, and quality targets.
- Escalate effectively by partnering closely with other teams to get to a satisfactory resolution
- Maintain accurate documentation and build troubleshooting guides and knowledge base content, supporting both self-serve resolution for customers and onboarding for the team.
- Feed insights back to Product and Engineering
- Collaborate with Engineering on testing, monitoring, and alerting improvements, and support new feature rollouts and integrations as they ship.
You are likely to succeed if you have:
- 3+ years of experience in a technical, customer- or partner-facing support role — ideally in fintech, payments, SaaS, or another high-growth, API-first environment.
- Hands-on experience with API products, plus comfort reading logs and writing SQL queries to investigate issues
- Familiarity with support processes and case management best practices
- Strong analytical and problem-solving skills, with a detail-oriented, root-cause mindset.
- Clear writing and communication skills
- Ability to prioritize effectively and manage multiple complex cases at once
Bonus attributes:
- A strategic, collaborative, results-oriented approach, and a genuine interest in payments or other areas of fintech.
- A collaborative mindset, a passion for continuous learning, and a knack for building long-lasting relationships.
- scripting or lightweight automation experience is a plus.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
Rain is seeking a seasoned Account Manager to join our team, with a dedicated focus on our most strategic accounts. These relationships carry outsized revenue and reputational weight for Rain and require a high-touch, white-glove, deeply relationship-driven servicing model. In this role, you will be a key player in managing these top accounts end-to-end: driving expansions and renewals, leading QBRs, and ensuring Rain shows up as the best possible partner at every stage of the relationship. You will operate in a player-coach model, working closely alongside our existing senior and enterprise account managers.
What you’ll do
- Embed directly into our most strategic accounts on day one
- Own the senior relationship layer with key leaders across our partners and Rain
- Unblock cross-functional issues fast by collaborate with internal teams to understand customer needs and tailor solutions to ensure needs are being exceeded
- Drive revenue and deepen partnerships by identifying use-case expansion, upsell/cross-sell opportunities, and leading renewals, expansions, and QBRs end-to-end
- Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products
- Set the enterprise account management operating rhythm: weekly account health reviews, escalation triage, and internal and third-party coordination on behalf of partners
- Build the playbook for what dedicated enterprise servicing and relationship management looks like at Rain
- Act as the primary advocate internally for our top accounts to make sure their needs shape how we prioritize and build
You are likely to succeed if you have:
- 8+ years in account management, customer success, or strategic partnerships at a fintech, payments, or crypto company
- A track record owning senior, executive-level client relationships, not just day-to-day account operations
- Experience negotiating and managing complex commercial relationships involving legal, compliance, operational, technical, and executive stakeholders
- Comfort operating without a large team on day one. This is a hands-on, embedded role for someone motivated by impact
- Experience navigating escalations that require pulling in engineering, product, or compliance. You need to know how to get the right people in a room and hold them accountable
- Senior roles at both large enterprises and startup or scale-up companies. Demonstrated ability to identify process improvements, build scalable solutions, and thrive in fast-moving, iterative environments
Bonus attributes:
- Experience standing up a new team or function from scratch, rather than inheriting an existing one
- Deep familiarity with stablecoins, cross-border payments infrastructure, and card issuing ecosystems
- Existing network across fintech, banking, payments, stablecoin, or broader financial infrastructure ecosystems
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: São Paulo, Brazil
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for an
Associate Medical Director/Medical Director
to join our A-team (remote). As an Associate Medical Director at Allucent, you are responsible for working independently to ensure the medical/clinical and safety integrity and quality of trials conducted by Allucent, serving as the medical monitor contact in study protocols to investigators and study sites team regarding protocol related questions and safety of the subjects enrolled. Experience in O
ncology
is a requirement for this position.
In this role your key tasks will include:
Independently provide medical monitor support to assigned clinical studies, for example answering medical questions from study team and/or site, assist with protocol interpretation and medical review of generated data including but not limited to clinical laboratory data and case report forms as necessary to ensure adherence to the protocol, consistency and scientific validity of the data. When appropriate, and with the necessary support from senior colleagues, assist the Project Manager in discussions with clients on safety issues or concerns that may have arisen
Prepare the Medical Monitoring and other relevant plans for assigned studies conducted by Allucent prior to the start of the study and in accordance to deliverables contracted.
Review Serious Adverse Events, SUSARs, safety narratives and perform Analysis of Similar Events
Assist clinical data management with MedDRA and WHO coding in assigned trials
Assist by reviewing clinical study documents for medical consistency and relevance, with support of senior medical team members if needed, including but not limited to the clinical trial protocol (CTP), the Informed Consent (ICF) and clinical study report (CSR) other safety reports (e.g., DSUR, PSUR)
Assist in the set up and conduct of Data Safety Boards (DSMB, DMB or similar) and Dose escalation meetings (DEC)
Attend, participate and present in Kick-Off, Investigators’ meeting, and other relevant meetings in assigned projects, as requested.
Provide 24/7 urgent medical support for medical and safety advice if required
Training of project teams on medical aspects of the trial and therapeutic training as required
Review of Protocol Deviations
Identify study risks and provide input to the Risk plan
Review and understand study medical deliverables laid down in the assigned study’s contract with support of senior colleagues and help track budget spent throughout their assigned study(ies)
Attends and may need to present at major therapeutic conferences and drug development conferences
Assure good communication and relationships with (future) clients
Contribute and take part with support from senior colleagues as needed in client evaluations, visits and bid defenses
Requirements
To be successful you will possess:
MD degree
Experience as Oncologist
Minimum 3 years of relevant work experience with solid Oncology expertise
Good knowledge of GxP
Good standing with local, state (in the US), and national licensing and regulatory authorities and certifying bodies
GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements understanding
Strong written and verbal communication skills including good command of English language
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Administrative excellence
Proficiency with various computer applications such as Word, Excel, and PowerPoint required
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via ADP and internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-DE #LI-Remote
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.
The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.
Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.
Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
Design and deliver production-grade agents.
Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
Own the agent work; support the whole product.
Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
Build agents only Honeycomb can build.
Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
Extend the surface, and decide what's next.
Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
Define what "good" means for agents here.
Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
Multiple agents collaborating on one shared Canvas investigation
each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
Auto-investigation the moment an SLO burn alert fires
the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
Skills that encode a team's domain expertise
e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
AI and agent engineering experience.
You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
End-to-end ownership.
On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
Current judgment, not just past experience.
You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
Agent architecture depth.
You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
Product judgment.
You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better
Observability or developer-tools background.
Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: United Kingdom; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
Airalo is looking for a Performance Marketing lead to drive app-first performance across the regions. You’ll lead end-to-end strategy and execution across key performance channels, scaling efficient growth while maintaining best-in-class campaign hygiene and measurement rigor.
You’ll work closely with Regional Directors to align on strategy, budget allocations, and priorities—this role requires strong collaboration and stakeholder management making a real impact on how we execute our Growth.
What you'll do:
Own UA growth strategy and execution for Airalo (app-first), where performance marketing is a primary lever.
Manage and optimize a $20M+ annual performance marketing budget, including forecasting, pacing, and scaling decisions, in close collaboration with Regional Directors to ensure alignment and confidence.
Lead Paid Performance Marketing across various channels (e.g., Social, Google UAC, and others at scale: oversee campaign architecture, audience strategy, bidding/optimization, and ongoing iteration to hit CPI/CPS and growth goals.
Own measurement and reporting: weekly performance reads, deep dives, and insights that translate into clear actions; strong understanding of iOS/mobile measurement nuances and constraints.
Maintain exceptional campaign hygiene: naming conventions, QA, structure, guardrails, geo/creative rotation, budget reallocation, and performance monitoring.
Partner cross-functionally with Regional Directors, Data Science, Creative Strategists, Influencer/Brand, Product, and external agencies to unlock incremental growth.
Present to senior leadership: deliver monthly executive-level business reviews for your regions, clearly communicating what’s working, what’s not, and what’s next.
What you'll bring:
7+ years in performance marketing / user acquisition for mobile apps, ideally in competitive categories or scaled environments (travel experience a plus).
Deep expertise in Meta and Google UAC (app acquisition), and any other relevant performance marketing channel, including creative testing at scale and structured optimization practices.
Experience managing large budgets (ideally $20M+ annually or comparable scale) with strong forecasting and pacing discipline.
Strong stakeholder management experience, comfortable partnering with Director/VP-level stakeholders.
Strong analytical skillset and fluency in performance KPIs (CPI, CPS, CVR, CTR, CAC, LTV).
Strong understanding of mobile attribution + iOS measurement realities (SKAN/privacy impacts, signal loss, incrementality thinking).
Extremely detail-oriented and loves being in-platform—campaign hygiene is a must-have.
Familiarity with tools like Adjust (or other MMPs), Looker, BigQuery, and experimentation/incrementality frameworks.
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
📍 UK: £80,800 – £116,000
📍 Spain: €65,600 – €94,500
📍 UAE: 367,000 - 497,000 AED
Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is revolutionizing how the world gets work done, and we do it alongside some of the most important companies in the world. We are seeking a PMM focused on Partnerships to formally build that function from the ground up. You will become the face that some of Perplexity's most important partners rely on, and the person who makes our joint moments land.
This is a 0>1 role with executive exposure from day one. It has two sides. You are the relationship owner who partners trust and internal teams turn to, and you are the program manager who keeps every joint launch, event, and campaign on the rails. You'll work directly with teams across comms, product marketing, sales, and product, owning how Perplexity and its partners show up to the world together.
If you learn fast, thrive in ambiguity, and build trust with the biggest companies in the world instinctively, this role is for you.
RESPONSIBILITIES
- Own Perplexity's partner marketing function end to end, from joint strategy through campaign execution and reporting
- Build annual joint marketing plans with our most important partners, with committed pipeline and revenue targets, and run the QBR cadence that keeps both sides accountable to them
- Ensure Perplexity and our partners are both accountable. Execute, driving joint marketing ideas from concept to shipped and following through so commitments turn into real activity, not slideware
- Own the joint value proposition and narrative, crafting the "better together" story so it is aligned across both companies, resonates with buyers, and is mutually beneficial
- Execute full-funnel co-marketing with and through partners, including joint webinars, events, ABM, content syndication, email, and digital campaigns
- Build partner enablement assets, including co-branded content, solution briefs, pitch decks, joint case studies, and campaign-in-a-box kits, so partner teams can sell and market with us at scale
- Coordinate launch moments and joint announcements, amplifying Perplexity product launches and major industry moments through the ecosystem
- Instrument measurement and attribution, tracking partner-sourced and partner-influenced pipeline in CRM, and reporting ecosystem impact to leadership.
- Align the field, making sure Perplexity sales and Customer Success know about, trust, and activate partner programs so they stick
- Act as connective tissue between Partnerships and BD, PMM, Demand Generation, Sales, and Comms, and serve as the primary marketing counterpart to our partners' marketing teams
- Maintain strong relationships in partner organizations and Perplexity across diverse organizations
WHAT WE'RE LOOKING FOR
- 5+ years in B2B marketing, preferably in partner, alliance, or ecosystem marketing
- Proven track record running joint go-to-market with technology and ISV partners, cloud providers, or system integrators, and shipping campaigns that generated real pipeline
- A closer on accountability, with the operating discipline to build a plan, hold two organizations to it, and drive follow-through when commitments slip
- Strong storyteller who can craft a joint narrative that is crisp, differentiated, and credible to buyers and executives on both sides
- Full-funnel campaign operator fluent across webinars, events, ABM, content, and digital, comfortable executing hands-on rather than only directing
- Analytically rigorous, with experience setting up attribution and reporting partner-sourced and influenced pipeline; comfortable in CRM and revenue operation tools
- Excellent relationship builder who can be trusted while representing Perplexity's interests to partners
- Autonomous self-starter who thrives in ambiguity, builds the playbook rather than waiting for one, and operates with urgency in a high-growth environment
Location: New York, NY
Our Story
At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
The Regional Marketing Manager will
drive think-cell's North America marketing efforts, shaping and executing our regional strategy. As a critical link between the global Marketing org, GTM team, and other stakeholders, you’ll ensure seamless brand alignment. This is an exciting opportunity to bring creativity, strategic thinking, and collaboration skills to a role that directly impacts our growth and success.
You will be part of the Regional Marketing function within think-cell’s Marketing team and work closely with cross-functional teams in a tech-driven, startup-style environment backed by an established product and funding.
Key Responsibilities
Own regional campaigns across North America with priority on the US market, driving business growth, brand awareness and user engagement.
Extract insights from product, sales and marketing teams to develop and steer our marketing strategy in the US.
Partner with local agencies, publications, thought leaders and influencers to promote think-cell to relevant audiences.
Together with other GTM teams, plan and execute an event strategy across both physical and virtual events, driving strong ROI, awareness and engagement uplift.
Support sales led growth through collaboration with go-to-market teams, enabling them with high-quality collateral materials through all stages of the customer journey.
Work closely with the internal design and content teams to deliver the highest quality creative assets.
Establish strong communication channels between regional sales teams and core marketing team, as well as the rest of the organization.
You will be great for this position if you have
5-7+ years of experience in B2B marketing, preferably for a software / SaaS business.
Experience in developing end-to-end marketing campaigns in the US market: from strategy and planning to launch and performance analysis.
Proven track record in effectively running one or more of the following channels: event marketing, influencers, partnerships, brand and PR.
Ability to effectively work with design and content counterparts to build effective creative assets.
A proactive, problem-solving approach with strong project management and communication skills.
Strong analytical skills, hands-on experience with campaign analysis and reporting, knowledge of Matomo and Power BI.
Experience working with Salesforce and SFMC.
Experience running influencer marketing and partnerships is a plus.
Experience working with think-cell, Microsoft PowerPoint and Excel is a plus.
Experience working with finance and consulting services is a plus.
Bachelor's or Master's degree in Marketing, Business Administration, or a related field required.
Willingness to work in office, 3 x hybrid schedule (once NYC office opens)
Willing to travel 15%
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
We believe in a human hiring process, every application is personally reviewed.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying in the range of 115 -135k OTE, for the NYC market. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, pto and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. think-cell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
УдалённоRemote, AMER
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисNew York, NY; Europe | Spain
ОфисseniorNew York, NY
seniorCanada (Remote)
seniorUnited States (Remote)
УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region