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Location: Remote - US East About the Job: LaunchDarkly is looking for a Senior Program Manager to help the Revenue Operations team scale efficiently. This role drives cross-functional programs, streamlines processes, and delivers data-driven solutions that accelerate predictable SaaS revenue growth. You'll be the person who turns strategic priorities into structured plans, keeps cross-functional teams aligned, and makes sure risks and blockers get surfaced and resolved before they slow the business down. The mission of the Senior Program Manager is to enable the Revenue Operations team to scale efficiently by driving cross-functional programs, streamlining processes, and delivering data-driven solutions that accelerate predictable SaaS revenue growth. Responsibilities: Drive Strategic RevOps Initiatives Translate strategic priorities into structured program plans Define milestones, owners, and deliverables Track progress and outcomes against plan Manage dependencies and escalate blockers as needed Establish Program Governance & Cadences Establish operating rhythms for cross-functional programs Run status and steering meetings Maintain decision and action logs Standardize reporting across programs Manage Cross-Functional Alignment Coordinate across RevOps and Field (Sales, CS, Marketing) teams Clarify roles and responsibilities across program stakeholders Align teams on priorities and timelines Facilitate decisions and communicate updates to stakeholders and leadership Manage Risks, Issues & Dependencies Identify risks early and maintain risk logs Develop mitigation plans Resolve cross-functional dependencies Escalate decisions requiring leadership input Qualifications: 10+ years of experience in program management, project management, or operations, ideally supporting a Revenue Operations, Sales Operations, or GTM function Strong track record running cross-functional programs with multiple stakeholders and competing priorities Experience establishing program governance — operating rhythms, status reporting, decision logs — from scratch Comfortable managing risk logs, mitigation plans, and escalation processes Excellent communication and facilitation skills; able to align stakeholders across Sales, CS, Marketing, and RevOps Data-driven mindset; comfortable defining and tracking success metrics for programs Experience with Project Management tools (Jira, Asana, Monday) PMP, Agile/Scrum certification, or equivalent experience a plus GTM tool implementation a plus Project Management tool experience a plus Experience in B2B SaaS preferred Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850 ** Zone 3: All other US locations - $116,000 - $159,500* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

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Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Deliver AI observability capabilities end to end, from ingestion to in-product visualizations. Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Share what you learn about exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: 3+ years of software engineering experience. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $218,891 — $245,946 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Deliver AI observability capabilities end to end, from ingestion to in-product visualizations. Contribute to the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Share what you learn about exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: 3+ years of software engineering experience. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $160,000 — $180,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations. Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Teach best practices for exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: Significant software engineering experience, with a record of shipping and owning features end to end. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working closely with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $250,000 — $280,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them. We're bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it. You'll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you. What you’ll do in the role: Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations. Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product. Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies. Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows. Teach best practices for exploring and understanding AI system behavior across conversations and workloads. Iterate through fast feedback loops and experimentation, and share both wins and failures. What you’ll bring to the role: Significant software engineering experience, with a record of shipping and owning features end to end. Experience shipping customer-facing features at a SaaS company, beyond internal tooling. Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React). A track record of working closely with product managers and designers. Regular, hands-on use of AI tools in your day-to-day engineering work. Experience being on call. You'd join our rotation after about 90 days. A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job. Bonus: Experience building LLM or agent-powered features in production. Bonus: Hands-on experience with observability tooling, such as OpenTelemetry. Base Salary based on level of experience $183,340 — $206,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for a software engineer to join our GTM Engineering team. You will build AI apps and workflows that drive revenue. You’ll partner closely with Sales, Marketing, Success, and Data to find opportunities and ship novel solutions with Vercel’s AI Cloud. You will report to the Director of GTM Engineering and will be remote. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Ship code daily using the Vercel AI Cloud Discover user pain and ship high-impact solutions Collaborate with top performers in GTM departments and ship their best practices to the org with systems Test new features and give feedback to engineering Publish best practices and guides on using Vercel’s AI Cloud About You: Have shipped a Next.js app to production with users Have 4+ years of full-stack development experience Familiar with the Vercel ecosystem Experience working with AI models and APIs (e.g., OpenAI, v0 API, Anthropic) Bonus If You: Have built an AI agent Have automated repetitive tasks with AI Have built features with the AI SDK Have published blogs/videos explaining technical concepts Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000 - $295,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Hybrid - Boston About the Job: LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs. This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline. Responsibilities: Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression. Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers. Own follow-up for event leads, adapting outreach based on the person, account, and engagement history. Research and proactively engage targeted accounts that show meaningful engagement and buying intent. Convert qualified interest into sales-ready meetings and opportunities for Account Executives. Execute coordinated outreach across phone, email, LinkedIn, and other approved channels. Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce. Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion. Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey. Qualifications: At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment. A demonstrated record of setting goals, taking ownership, and delivering measurable results. Experience communicating with customers, prospects, or other external audiences. Strong judgment and the ability to operate independently. Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders. Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $86,700 - $119,240 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $78,100 - $107,360 ** Zone 3: All other US locations - $73,700 - $101,310* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp. You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. WHAT YOU'LL DO - Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution. - Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. - Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. WHAT YOU NEED - Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to talent development - Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders - Strong track record negotiating, structuring, and executing complex agreements - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability. - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. Great to Haves - Experience at a high-growth, top SaaS/AI startup - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA or Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance—so developers can focus on building incredible AI agents, not gluing together infrastructure. The Gateway sits at the center of modern AI applications, offering: - A model and tool routing layer with built-in security and cost optimization - A familiar OpenAI-compatible interface and MCP server - Unified observability and policy enforcement - Auto-RAG, tool injection, session summarization, and more We’re just getting started—and we need exceptional engineers to help us build the backbone of the future of agent-based development. WHAT YOU’LL DO - Design and implement core systems powering the AI Gateway, including the model router, MCP gateway, and control plane - Build infrastructure that supports dynamic model selection/routing, auto-failover, cost-based routing, and policy enforcement - Own critical capabilities such as secure credential storage, session summarization, caching, and rate limiting - Develop APIs for developers building with OpenAI-compatible interfaces and the Model Context Protocol - Build the underlying infrastructure to support evaluation, telemetry, replay, and backtesting for agents and LLM workflows - Lead architectural decisions and mentor engineers as the team scales - Performance tuning - caching, session summarization, and rate limiting that keep the gateway fast under real production load - Contribute to roadmap planning, technical strategy, and cross-functional alignment KEY PROBLEMS YOU’LL HELP SOLVE - Building a unified abstraction over fundamentally different model and tool providers without leaking their differences into the developer experience - Making credential and identity handling for tool access both airtight and fast - Giving developers real-time and historical visibility into what their agents are doing, with policy enforcement that can't be bypassed - Keeping latency low and reliability high as traffic scales from early adopters to production fleets WHO YOU ARE Required Qualifications: - 6+ years of backend engineering experience with production-grade systems - Deep knowledge of distributed and highly scalable systems, cloud-native infrastructure, and API design - Experience building secure, high-throughput services (e.g., gateways, proxies, load balancers, policy engines) - Fluency in Go, and/or Rust (both preferred) - Familiarity with AI/ML platforms or model serving infrastructure - A strong product mindset—you're excited about building developer-facing tools - Ownership mentality with a bias for shipping, learning, and iterating - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience Bonus Qualifications: - Prior experience with OpenAI, Anthropic, or similar LLM APIs - Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI) - Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways - Understanding of OAuth2.1, secret management, and cloud IAM systems - Experience with Kubernetes, Docker, and microservices architecture WHY JOIN US? - Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software. - Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications. - Impact at scale: Your work will touch tens of thousands of developers building AI-first applications. - Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking. - Remote-first culture: Work from anywhere with a team that trusts and empowers you. Docker considers visa sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $160,900 – $260,700 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are seeking a strategic and creative Partnerships Product Marketing Manager to drive the success of our partner ecosystem. In this role, you will work closely with our partnerships team and with leading technology companies including NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players, to bring differentiated joint solutions to market. You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams. RESPONSIBILITIES - Partner Storytelling & Content - Develop compelling blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions. - Translate technical integrations into clear, differentiated messaging for both technical and business audiences. - Enablement & Training - Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions. - Create sales playbooks and battlecards tailored to each partner’s ecosystem. - Joint Go-to-Market Campaigns - Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities. - Manage partner marketing calendars and ensure alignment with key product milestones. - Cross-Functional Collaboration - Work closely with product marketing, product management, DevRel, and growth marketing, events and sales to align messaging and GTM initiatives. - Serve as the marketing point-of-contact for the partnerships team. REQUIREMENTS - 6-10 years of experience in product marketing, partner marketing, or related roles in B2B technology. - Experience with NVIDIA technology and ecosystem or Cloud Providers technology - Track record of working with cloud providers, ISVs, or hardware partners in joint go-to-market programs is a plus. - Exceptional written and verbal communication skills; ability to create high-quality content across multiple formats. - Strong program management skills with the ability to handle multiple partners and campaigns simultaneously. - Technical curiosity and ability to quickly learn new technologies and ecosystems. - Comfortable working in a fast-paced, high-growth environment. NICE TO HAVE - Familiarity with developer ecosystems, APIs, and modern software development practices. - Knowledge of AI/ML infrastructure, model serving, and performance optimization concepts. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco, CA or Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance - so developers can focus on building incredible AI agents, not gluing together infrastructure. The Gateway sits at the center of modern AI applications, offering: - A model and tool routing layer with built-in security and cost optimization - A familiar OpenAI-compatible interface and MCP server - Unified observability and policy enforcement - Auto-RAG, tool injection, session summarization, and more We’re just getting started and we need exceptional engineers to help us build the backbone of the future of agent-based development. WHAT YOU’LL DO - Set technical direction for core systems powering the AI Gateway 0 the model router, MCP gateway, and control plane - and make sure architectural decisions hold up as usage scales by 10x - Consistently identify gaps in our infrastructure, process, or tooling before they become blockers, and drive the fix from idea to production - Take a significant, hands-on role in defining, delivering, and implementing the Gateway's technical strategy, in close partnership with engineering leadership - Own the hardest, highest-ambiguity problems in the system: dynamic model selection, auto-failover, cost-based routing, and policy enforcement that has to work end-to-end - Act as the go-to expert for secure credential storage, session summarization, caching, and rate limiting - the capabilities everything else depends on - Build the infrastructure that lets us, and our customers, evaluate, replay, and backtest agent and LLM behavior with confidence - Mentor senior and mid-level engineers, and raise the technical bar for the team through code, design review, and example - Partner with product, design, and leadership to shape not just what the control plane UI does, but where the product goes next KEY PROBLEMS YOU’LL HELP SOLVE - Define the unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) that the rest of the org builds on - Architect secure, scalable identity and credential vaulting for tool and model access, trusted enough to run at enterprise scale - Build the infrastructure for real-time and historical analytics of AI agent behavior that leadership and customers both rely on - Guarantee that policy enforcement and logging work end-to-end - from prompt to tool to response - with no gaps an auditor (or attacker) could find - Set the bar for developer experience through intuitive APIs and first-class observability WHO YOU ARE Required Qualifications - 8+ years of backend engineering experience, with a track record of owning production-grade systems at significant scale - Deep specialization in distributed systems, cloud-native infrastructure, and API design - recognized by peers and cross-functional partners as a go-to expert, not just experienced - Experience building secure, high-throughput services (gateways, proxies, load balancers, policy engines), and a history of making judgment calls other engineers rely on - Fluency in Go and/or Rust - A track record of identifying systemic gaps - in architecture, process, or tooling-— and driving the fix across team boundaries, not just within your own - A strong product mindset, with real experience shaping technical direction rather than only executing against it - Comfortable operating with wide latitude: given a problem and significant autonomy in how to solve it, including when and who to pull in - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience BONUS QUALIFICATIONS - Prior experience with OpenAI, Anthropic, or similar LLM APIs - Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI) - Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways - Understanding of OAuth 2.1, secret management, and cloud IAM systems - Experience with Kubernetes, Docker, and microservices architecture - A track record of setting technical standards that other teams or engineers went on to adopt WHY JOIN US? - Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software. - Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications. - Impact at scale: Your work will touch tens of thousands of developers building AI-first applications. - Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking. - Remote-first culture: Work from anywhere with a team that trusts and empowers you. Docker considers sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Berlin Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Adoption of AI is moving rapidly from pilots to production. Enterprises and public sector organizations are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we're committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for Germany and the DACH Region focused on the Public Sector & Enterprise Market, you'll be at the heart of our mission to empower businesses and government entities across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You'll work closely with leading enterprises, system integrators, technology partners, and public sector organizations to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses and government agencies. Your work will directly contribute to our success. You'll have the opportunity to shape partnerships that drive digital transformation in both commercial and public sectors, foster innovation, and position Cohere as a leader in the AI ecosystem. If you're a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world's most dynamic markets including the public sector, this role is your chance to shape the future of AI. KEY RESPONSIBILITIES PARTNER STRATEGY & EXECUTION - Define and execute Cohere's partner go-to-market plan for the Enterprise & Public Sector Market, aligning with regional business objectives. - Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, cloud providers, and public sector consultancy firms. - Develop relationships with key stakeholders across the partner ecosystem, including government agencies, municipalities, and public sector institutions, to ensure partnership success. PARTNER ONBOARDING & ENABLEMENT - Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere's solutions effectively for both commercial and public sector customers. - Collaborate with enablement to scale partner enablement through sales and technical workshops, empowering them to deliver value to enterprise customers and government agencies. PIPELINE GENERATION & CO-SELLING - Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere's capabilities with enterprise mission needs and public sector procurement cycles. - Collaborate with partners to identify and pursue high-value opportunities in both commercial and government contracts. BUSINESS PLANNING & PERFORMANCE TRACKING - Ensure partners are aligned with Cohere's strategic goals and performance metrics, including public sector compliance and reporting requirements. - Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets. PARTNER ADVOCACY & FEEDBACK - Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams. - Work with Cohere's Public Policy teams to navigate government AI policies and regulations to advise partners on risk management and responsible AI best practices for the public sector. THOUGHT LEADERSHIP & EVANGELISM - Evangelize Cohere's vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for both commercial and public sector markets. - Build thought leadership through briefings, speaking engagements, and collaborative initiatives focused on AI in government and public services. WHY YOU'LL LOVE THIS ROLE This is a high-impact role where you'll shape the future of AI partnerships in both commercial and public sectors. You'll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption across enterprises and government organizations. If you're passionate about building strategic alliances, driving innovation, and making a difference in one of the world's most dynamic markets including the public sector, this is the role for you. WHAT WE'RE LOOKING FOR - 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution and public sector partnerships. - Deep understanding of public sector organizations, government agencies, and municipal institutions, plus the enterprise market and key industry verticals. - Strong relationship-building and negotiation skills, with a track record of driving partner success in both commercial and public sector environments. - Experience and demonstrated depth with Sovereign Cloud GTM. - Ability to navigate complex regulatory and compliance landscapes, including AI ethics, government policies, and public sector procurement requirements. - Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) and their applications in enterprise and public sector contexts. - Experience working with major system integrators, global consultancies, hyperscalers, and public sector technology partners including joint GTM and co-sell motions. - Excellent communication and presentation skills, with the ability to evangelize Cohere's vision to partners, government stakeholders, and industry organizations. - Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs across commercial and public sectors. This role is ideal for someone who enjoys working in a dynamic, cross-cultural environment and wants to make a meaningful impact on how AI transforms both businesses and public services. The Berlin location provides access to a vibrant tech ecosystem with strong connections to European public sector initiatives and government partnerships. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Berlin; Munich; Frankfurt Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? As our VP Sales, EMEA you will spearhead year-over-year revenue growth by developing and executing on enterprise level customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in EMEA. In this pivotal leadership role, you will cultivate and guide our enterprise sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation. Candidates must be based in Germany to be considered for this career opportunity. As our VP Sales, EMEA you will: - Develop, execute, and lead a comprehensive go-to-market growth strategy and strategic sales plan for EMEA, driving revenue growth and market expansion. - Provide strategic sales and operational leadership to Cohere’s cross-functional teams, ensuring alignment with company objectives - Serve as the primary representative of Cohere in EMEA, championing the company’s vision, products, and services. - Partner with global Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals. - Represent Cohere at industry events, conferences, and networking opportunities, as well as with regulators and government agencies, in collaboration with the Head of Global Public Sector and Head of Government Affairs & Public Policy. - Manage and nurture relationships with enterprise-level clients and partners to ensure Cohere’s success in the region. Identify and pursue new business opportunities, negotiating and closing high-value deals. - Collaborate with global teams to strengthen anchor relationships and establish best practices for enterprise-level project implementations, ensuring strong client engagement throughout project lifecycles. - Analyze and report on regional market trends, opportunities, client needs, and competitor activities to inform strategic decisions. This career opportunity may be a good match for you if you: - Are based in Germany. - Have 15+ years of executive level experience leading go-to-market efforts and driving revenue growth for fast paced technology organizations. - Possess a proven track record of leading enterprise-level consultative solution sales and business development efforts, with a deep understanding of regional GTM strategy, customer success, and resource allocation. - Have exceptional communication and leadership skills, with the ability to build cross-functional relationships and influence at all levels. - Are comfortable operating in a matrix environment, coordinating efforts across cross-functional teams and regions without the need for a large direct organization. - Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up sleeves, and driving impact as a ‘builder.’ - Experience in AI or a related industry is highly desirable. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Toronto; Calgary; Winnipeg; Canada; Vancouver; Halifax; Edmonton; Ottawa; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview As our VP of Sales - Public Sector, you will spearhead year-over-year revenue growth by developing and executing on enterprise level PUBSEC customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in the public sector. In this pivotal leadership role, you will cultivate and guide our sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation. Candidates must be based in North America to be considered for this career opportunity. Key Responsibilities As our VP of Public Sector Sales you will: - Develop, execute, and lead a comprehensive go-to-market growth strategy and sales plan for the Public Sector, driving revenue growth and market expansion working with other regional sales teams. - Provide sales and operational leadership to Cohere’s PUBSEC sales team, ensuring alignment with company objectives and priorities. - Partner with Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals. - Represent Cohere at PUBSEC industry events, conferences, and networking opportunities, as well as with regulators and government agencies, in collaboration with other regional and global leaders in Cohere. - Manage and nurture relationships with government decision-makers and partners to ensure Cohere’s success in the region. Identify and pursue new business opportunities, negotiating and closing high-value deals. - Collaborate with global teams to strengthen anchor relationships and establish best practices for enterprise-level project implementations, ensuring strong client engagement throughout project lifecycles. Qualifications This career opportunity may be a good match for you if you: - Have 10+ years of PUBSEC sales and leadership experience leading go-to-market efforts and driving revenue growth for fast paced technology organizations. - Have an established network, including federal agencies, prime contractors, and industry associations. - Possess a proven track record of leading capture and sales efforts for consultative solution sales and business development efforts, with a deep understanding of regional procurement and budget cycles, customer success, and resource allocation. - Have exceptional communication and leadership skills, with the ability to build cross-functional relationships and influence at all levels. - Are comfortable operating in a matrix environment, coordinating efforts across cross-functional teams and regions without the need for a large direct organization. - Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up sleeves, and driving impact as a ‘builder.’ - Experience in AI or a related industry is highly desirable. - Must be based in North America with willingness to travel (25-40%). WORKING LOCATION: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE: A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation. As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else. This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them. You might be early in your career, building apps on the side, or looking to turn your product knowledge into a more customer-facing job. You don’t need to have held this exact role before. You do need to know RevenueCat well, enjoy talking to people, and have good judgment about what would actually help them. We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years. You’ll also help shape how the Product Expert team works as it grows. What you’ll be responsible for: - Make a great first impression. Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us. - Turn product knowledge into practical guidance. Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves. - Help straightforward adoption move forward. Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress. - Recognize the right next step. Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design. Connect support questions and people who aren’t ready yet with the appropriate team or follow-up. Understand (and tell people) when RevenueCat is not right for them. - Make handoffs easy for the customer. Keep clear notes on goals, requirements, open questions, and next steps. Stay responsible for follow-through until the next owner has picked up the conversation, so the customer doesn’t have to start over. - Help us improve the experience. Share recurring questions and feedback with the team. Turn what you learn into better demos, resources, and playbooks, and help us see where conversations or handoffs get stuck. What you’ll need to be successful: - Strong, hands-on knowledge of RevenueCat. You can show how you’ve used the product and explain it in your own words. We care about what you understand and can demonstrate, whether you learned it at work or through your own projects. - Curiosity about the app business. You want to understand how developers build products, make money, and grow, and how RevenueCat can help. - Clear, friendly communication. You listen carefully, ask useful questions, write concise follow-ups, and explain the same idea differently to a developer, founder, or growth lead. - Technical common sense. You’re comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level. You can recognize when a question needs an engineer and bring them in with useful context. - Commercial common sense. You can spot a promising opportunity, understand why timing and fit matter, and recommend a useful next step without making every conversation a pitch. - Ownership and follow-through. You can manage several conversations, keep your notes and commitments straight, and make sure people hear back from you. - The ability to work remotely and keep learning. You communicate proactively, ask for help when you need it, and can work hours that meaningfully overlap with customers and teammates in your region. We’re more interested in your product knowledge, judgment, and helpfulness than a particular degree, job title, or number of years on your résumé. Ideally, you: - Have built or shipped an app using RevenueCat, including a side project or Shipaton entry. - Have helped people through support, community participation, teaching, demos, or another customer-facing role. - Have experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers. - Enjoy improving a process or creating a resource that makes the next person’s job easier. What success looks like: Within the first month, you’ll: - Deepen your RevenueCat knowledge, shadow customer conversations, and learn how Sales, Support, and other parts of the business work together. - Start handling conversations with support from the team and learn when to bring in a specialist. - Host one of our bi-weekly demo stream, for a live audience of customers and prospects. Within the first three months, you’ll: - Independently run the inbound discovery conversations and demos in your coverage area. - Help people get started and make well-qualified handoffs with clear context and next steps. - Build a reliable follow-up rhythm and agree with the team how we’ll measure response quality, opportunity progression, and adoption. Within the first six months, you’ll: - Be a trusted source of product guidance for prospects and teammates. - Show how your work helps people move from interest to a useful next step, and use feedback and data to improve the experience. - Contribute reusable guidance that helps the team handle common questions and situations more effectively. Within the first twelve months, you’ll: - Have helped establish how the Product Expert team runs discovery, demos, follow-up, and handoffs. - Help new teammates get up to speed and bring customer insight into how we improve the product and our processes. - Be building deeper expertise around your interests and strengths, with a foundation that could lead toward Sales Engineering, Account Executive, or Customer Success work over time. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Anthropic is looking for a Head of Digital Natives and Startups to lead ANZ go-to-market strategy and sales teams.

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О компании NORMIK — цифровой архитектор для зрелого бизнеса в медицине, B2B-сегменте и девелопменте. 17 лет проектируем и сопровождаем цифровую инфраструктуру компаний: сайты, CRM, маркетинг, аналитику и AI-решения как единую систему. Среди клиентов — известные клиники, сети стоматологий, производители промышленного оборудования. Основная модель работы — непрерывное ежемесячное сопровождение. За годы работы в сфере инноваций, технологий и креатива непрерывно расширяли наши возможности, предлагая высококачественные услуги маркетинга и современные технологии, помогающие клиентам развиваться, расти и открывать новые просторы и возможности для бизнеса. Задачи: — Провести аудит клиентского портфеля: NPS-замеры, риски, карта клиентского здоровья — Развить тикетную систему и SLA по приоритетам запросов — Создать регламенты эскалации, шаблоны клиентских отчетов и базу знаний — Нанять аккаунт-менеджеров с отраслевой специализацией и вывести их на самостоятельную работу — Распределить клиентский портфель и выстроить регулярную коммуникацию с клиентами — Запустить проактивную работу с риск-клиентами и программу развития существующих клиентов — Внедрить AI-инструменты для повышения эффективности работы команды, отдела — Лично вести 3–5 крупных клиентов компании — Управлять качеством сервиса: контроль работы менеджеров, коммуникации с клиентами, показатели отдела Требования: — Опыт в роли руководителя клиентского сервиса / Customer Success от 3 лет — Опыт построения отдела с нуля или глубокой перестройки существующего — Опыт управления командой от 3–5 человек — Опыт работы в digital-компании, IT-сервисе, B2B-SaaS или интеграторе CRM-систем — Опыт работы с B2B-клиентами с чеком на поддержку от 170 тыс ₽/мес: длинные отношения, сложные продукты, регулярные платежи — Свободное владение метриками клиентского сервиса: NPS, CSAT, отток (churn), LTV — Умение нанимать: составление профилей, интервью, вывод людей на результат Будет плюсом: — Опыт работы с медицинскими клиниками или производственными компаниями и застройщиками — Понимание интеграций CRM с медицинскими информационными системами или 1С — Опыт внедрения AI-инструментов в клиентские коммуникации — Сертификации в области Customer Success или профильное повышение квалификации Условия: — Работа не только в офисе, но и удаленно — Решаются интересные задачи с использованием современных технологий — Комфортные условия труда и хорошая перспектива роста и развития — Обучение, проведение тренингов и других мероприятий — Уютный и современный офис в центре Москвы, комфортные условия труда — Комфортная рабочая атмосфера — Своевременная оплата — Гибкий рабочий график Как откликнуться: Ответьте, пожалуйста, в сопроводительном письме на четыре вопроса: Какой отдел клиентского сервиса вы строили или трансформировали? Метрики до и после Какой клиентский портфель вы вели лично: количество клиентов, средний чек, специфика Один кейс, которым гордитесь: проблемная ситуация с клиентом и как вы ее разрешили Customer Success для вас — набор регламентов или культура отношения к клиенту? Поясните своими словами Этапы подбора : знакомство с собственником по видеосвязи (45–60 минут), интервью с собственником и командой (до 2 часов), решение по офферу после финального интервью.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located in Canada 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the Canada the OTE (On-Target Earnings) compensation range for this role is CAD 196,000 - CAD255,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .