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Location: Remote Workplace: Remote Talkiatry’s vision is to deliver comprehensive and high-quality mental healthcare that provides patients with access to the care they need. As we continue to grow, Talkiatry is launching new services that wrap around the patient and complement the core psychiatric and therapy care we offer today. That is where you come in. As a Senior Manager, Clinical Operations - New Verticals, you'll build and manage new clinical programs from initial concept through scaled operations. Your portfolio will include pilots with external partners, operations for new lines of business, and support for our Care Management team. You'll define how each program should work, launch it, measure it, decide whether it should scale, and build the operating model for sustainable growth. This is a hands-on role for someone who can bring structure to work that is still taking shape. ***This role is available remote for candidates based in other states, or hybrid for candidates based in the New York City metropolitan area***   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Build new programs from scratch. Take clinical programs from concept to launch, establish the workflows and operating rhythms needed to run them, and use early results to determine what should change before expansion. When a program proves effective, turn the pilot into a repeatable model that can support broader adoption. - Own the operating infrastructure. Design end-to-end workflows with Clinical and Operations, document standard operating procedures and job aids, and define EMR workflows. Create dashboards that make program performance, service levels, volume, and risks visible. Use practical automation and AI to streamline early operations when helpful, especially before dedicated product capabilities are available. - Launch and evaluate partnership pilots. Work with internal teams and external partners to define the pilot scope, patient journey, responsibilities, handoffs, success measures, and launch plan. Monitor patient and operational outcomes, identify what is driving performance, and recommend whether to stop, adjust, or scale each partnership based on its potential to support patient volume and retention. - Design seamless workflows. Build workable operations before dedicated product investment is available. That requires practical judgment, strong analytics, and a willingness to use lightweight tools, automation, and AI where they can reduce manual work. As programs mature, you'll partner with Data, Product, Engineering, Clinical, and Operations to strengthen the underlying systems. - Strengthen Care Management operations. Support the Senior Director in managing and improving the Care Management program. Help define a scalable model for assessing case complexity, routing work, setting service levels, balancing capacity, and measuring the program's impact. YOU HAVE: - Builder-operator mindset. 4-6+ years in consulting, operations, program management, or implementation. You like running the nuts and bolts of a business, you're as comfortable deep in a workflow as you are zoomed out on the system, and you create structure where there isn't any. - Workflow and operating model expertise. You can map a patient and team journey, define ownership and decision points, reduce unnecessary handoffs, and design workflows that remain clear as volume and complexity increase. You can write standard operating procedures and job aids that teams can use in daily work. You explain complex processes simply, support adoption, and update the model as the team learns from real cases. - Analytical program manager. You're fluent with metrics, dashboards, and spreadsheets. You define success measures before launch, monitor leading and lagging indicators, and use the results to decide whether a program needs to stop, change, or scale. - Cross-functional clinical partner. You work effectively with clinical leaders, operations teams, technical partners, and external organizations. You turn different perspectives into clear workflows, decisions, and accountable owners while respecting clinical judgment and operational constraints. PREFERRED BUT NOT REQUIRED: - Moderate SQL experience - Experience in healthcare, behavioral health, or another regulated, high-growth environment - Experience in a fast paced high growth company that has demonstrated scale. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Primary Focus: As Director, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for defining the strategic priorities, audience opportunities and learning agenda that shape Fanatics Casino performance creative. You’ll uncover the hooks, angles and player insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role is the strategic link between player insight, creative development and performance results, ensuring the right problems are being solved and that learnings continuously inform future briefs across acquisition, engagement and retention. This position reports directly to the Senior Director, Performance Creative & GTM, and manages one Associate, Performance Creative. Key Responsibilities: Own the Casino performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning. Build and evolve the Casino creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage. Translate business objectives and player insight into clear, inspiring briefs for the internal creative agency, including scripts, hook variations and iteration briefs on winning concepts. Own the Casino testing agenda, defining what we want to learn, how we measure a win, and which tests run each month. Drive a high-velocity testing program across hooks, openers, formats, offers and creators, continuously improving hit rate and speed to learning. Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs. Write concise test readouts and maintain a living library of what works for Casino players. Identify and define the performance territories, audience tensions and messaging opportunities to support creative briefs Embed performance requirements into brand and full-funnel campaign briefs from the outset (in collaboration with integrated marketing and media), ensuring channel, audience, format and measurement needs are clear before creative development begins. Partner with the Casino Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution. Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle. Source player insight, competitor ad libraries, creator content and platform trends to identify new angles and white space. Lead performance strategy/creative insight sessions and contribute a strong POV to creative brainstorms, working closely with the Casino Creative Studio. Present performance learnings and recommendations in GTM forums and monthly reviews, turning results into a clear story for senior leadership. Lead, mentor and develop an Associate, building their craft in briefing, analysis and testing. How This Role Connects Across the Team: Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned. Partners with the Casino Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership. Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel. Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy. Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards. Partner with the affiliates teams to produce UGC briefs aligned to channel best practice, adapting content that’s optimised for performance (via creative briefs) Skills & Qualifications: 8+ years of experience in creative strategy, performance creative or brand strategy, including 3+ years leading creative strategy for a fast-growing D2C brand, mobile app, gaming or casino business. Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it. Deep knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats. Proven track record building and running creative testing programs at volume. Strong analytical skills, with the ability to read performance data, size results and translate them into clear recommendations. Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to an executive readout. Experience influencing brand and integrated campaigns across matrixed teams without direct ownership. Experience managing and developing direct reports. Willingness to travel occasionally for team meetings and Fanatics events. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #li-JM3 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

— Manage recruitment end-to-end, from intake meetings to accepted offers. — Source senior talent through market mapping, direct outreach and proactive pipeline building.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Amsterdam, Netherlands or London, UK About the Role We are seeking a highly accomplished and strategic Account Executive to join our Central Eastern Europe (CEE) Digital Natives Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security). As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives. What You'll Do Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions. Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives. Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations. Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders. Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities. Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization. Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking. Examples of Desirable Skills, Knowledge, and Experience Fluency in English and one of the languages from the CEE (written and spoken). 6+ years of advanced experience selling complex technology solutions into Digital Native companies across CEE , with a significant track record of consistently exceeding multi-million dollar quota targets. Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies , with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets). Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales. Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure. Exceptional strategic communication and presentation skills , with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one). Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals. Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts. Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes. Strong coaching and mentorship abilities , with a passion for helping colleagues grow and improve. Highly self-motivated, entrepreneurial, and resilient , thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals. Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application). Bachelor's degree required , with a technical background (e.g., engineering, computer science, MIS) highly preferred. Ability to travel as required to engage with key customers and internal teams. Compensation For Netherlands based hires: Estimated annual salary is between €144,000 - €198,000. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Belgrade; Limassol Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. We’re looking for a Talent Development Specialist to run learning and development at Unlimit across all our countries. What you’ll do: International company summits: Co-organise the quarterly summits for top performers, leaders and the AI team. Past summits were held in Mexico City, Shanghai, Belgrade and Hong Kong. Source and contract hotels, restaurants, catering, entertainment, decor, merch and equipment rental. Work with Finance and Legal on contracting entities, invoices and payment schedules. Be on site: welcome attendees, coordinate venues and transfers, and solve problems as they come up. AI Academy (Claude training and certification): Assign AI courses and certification exams to employees. Approve certification requests, pay for exams and keep receipts and records. Track progress and completion. Organise internal webinars and workshops together with the AI team. Corporate English programme: Run the programme with our partner language school: approve requests, manage the waiting list and top up lesson packages before they run out. Keep the programme in line with the Corporate English Lessons Policy. L&D budget and vendors: Plan the annual L&D budget, and track plan against actual during the year. Review and approve individual learning budget requests against our policy, and handle contract addendums and payments. Mandatory and compliance training: Make sure all required training is completed in every country where we operate: Follow up on overdue training and send completion reports to Compliance. What we’re looking for: Must have: 3+ years in L&D, HR operations, or corporate event or programme management. Experience with an HRIS (Humaans or similar), Jira and Google Workspace. Hands-on experience organising events or offsites, ideally international ones with travel logistics. English at B2 or above, and fluent Russian. Readiness to travel about once a quarter. Hands-on experience with AI tools (Claude, ChatGPT), including an automation or agent you built yourself. Nice to have: Experience managing budgets and vendors: quotes, contracts, invoices and payment tracking. Experience running compliance or mandatory training programmes (AML, harassment prevention). A degree in HR, business, education or a related field. A background in fintech or another regulated industry. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Limassol Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. Summary: The Head of Securities owns Unlimit's securities business end to end: trading, custody, clearing and settlement, and the controls around them. The role reports to the CEO of the investment firm entity (or COO), leads the securities operations team, and is the senior point of contact for brokers, custodians, exchanges and the regulator on securities matters. Key responsibilities: Strategy and business Set and deliver the securities business strategy, product scope and annual budget. Build and manage relationships with executing brokers, custodians, CSDs, exchanges and liquidity providers. Evaluate new instruments, markets and venues, and lead their onboarding. Operations Oversee the full trade lifecycle: order handling, execution, confirmation, clearing and settlement. Run daily reconciliations of positions, cash and securities across custodians and internal books. Manage corporate actions, settlement fails, breaks and exceptions to resolution. Ensure safeguarding of client financial instruments and funds Risk, compliance and regulation Ensure the securities business complies with MiFID II/MiFIR, CySEC rules, MAR, CSDR and EMIR as applicable. Own best-execution policy and monitoring, and transaction reporting (RTS 22) accuracy. Work with Compliance, Risk and AML on market abuse surveillance, client categorisation and suitability/appropriateness. Define and maintain operational controls, KPIs, procedures and the securities risk register. Act as key contact for internal and external audits and regulatory inspections. Technology and change Own requirements for OMS, back-office and reconciliation systems; drive automation and STP. Lead integration projects with new counterparties and venues. People Lead, hire and develop the securities team; set objectives and run performance reviews. Report to senior management and the Board on performance, incidents and risk. Requirements: 10+ years in securities operations, brokerage or custody, with 4+ years leading a team. Hands-on knowledge of the trade lifecycle across equities, fixed income and ETFs; derivatives a plus. Strong working knowledge of MiFID II/MiFIR, CySEC regulation, CSDR and client asset safeguarding. Experience with custodians, prime brokers and settlement systems (e.g. Euroclear, Clearstream, DTC, SWIFT ISO 15022/20022). Track record of building controls, reconciliations and procedures that pass audit and regulatory review. Degree in finance, economics, accounting or a related field. Fluent English; Greek or Russian an advantage. Able to meet CySEC fit-and-proper requirements; holder of the CySEC Advanced Certificate, or willing to obtain it. Experience with tokenized securities Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Workplace: remote Location : The role requires on-site presence 2-3 days a week in Boston. Responsibilities : Develop and execute a tailored OCM strategy aligned to the Digital program objectives, phased rollout plan, and go-live milestones Assess change impacts and organizational readiness across all digital solution rollouts, including ELN, Lab Data Hub, Sample Inventories, LARA, and PlaNN Create and maintain actionable OCM deliverables: stakeholder maps, communication plans, training strategies, adoption metrics, and readiness assessments Support the transition from fragmented, manual workflows to integrated, automated scientific workflows — helping scientists shift effort from data administration to target discovery Partner with RDP Lead and a team of Sr. Scientific Business Analysts Digital Leads, scientists, lab managers, and program leadership to build sponsorship and drive adoption across all user groups Engage with key LoB representatives (Peptide Synthesis, Generic Biology, Rare Diseases, and In-Vivo research teams) as new use cases are continuously onboarded Facilitate workshops, focus groups, and feedback sessions with lab scientists and scientific support staff Support change agent networks and site champions within the Waltham facility Navigate organizational complexity Design and deliver clear, role-based communication materials that articulate the "why, what, and how" of transitioning to integrated digital lab tools — including ELN, Lab Data Hub, Sample Inventory, LARA, and PlaNN Collaborate with training teams to develop scientist-facing, role-based training for each solution go-live: ELN experiment documentation and template workflows Instrument data ingestion and Lab Data Hub usage Sample lifecycle management in Mosaic/BioHome In-vivo study management in LARA (Inset Climb) Request and reservation workflows in PlaNN (Wrike) Ensure ongoing reinforcement and adoption support post go-live, including for use cases onboarded continuously Actively participate in the Digital Program governance structure, collaborating with the Program Manager, RDP Lead, PMO, and LoB Representatives What we expect : Bachelor's or Master's degree in Business, Organizational Development, Psychology, Communication, or related field 5+ years of OCM experience, ideally within large-scale IT or digital transformation programs Experience working in or with research, pharma, or life sciences environments strongly preferred Familiarity with laboratory environments, scientific workflows (e.g., experiment design, sample management, in-vivo studies), and the challenges of digitizing lab operations is a significant advantage Experience supporting SaaS platform rollouts and multi-system integrations in complex organizations Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, etc.) Ability to translate complex technical digital solutions into scientist-friendly language and adoption strategies Excellent facilitation, communication, and presentation skills — comfortable engaging both scientists and senior program stakeholders Analytical mindset with experience tracking adoption and readiness metrics Ability to operate in a fast-paced, use-case-driven delivery model where scope evolves continuously based on prioritized research use cases Comfortable operating in a global, matrixed organization with evolving priorities and stakeholder groups Nice to have : Experience within life sciences, biotechnology, healthcare, pharmaceutical, or other regulated industries Familiarity with scientific or laboratory environments and research workflows We offer : Competitive compensation Remote work Flexible working hours Continuous education, mentoring, and professional development programs A team with excellent tech expertise

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS: - Senior Software Engineer (Tasking and Planning) - Location: Valencia - Department: Ground Segment - Reports to: Senior Staff Software Engineer - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: There are very few positions where you write software that directs a satellite to collect intelligence from space. Where the physics is real, the users are in the room, and the platform is early enough that you shape what it becomes. We are building capability that contributes to the defence of Europe. The standards are high, the problems are hard, and the impact is tangible. If you want to bring great technical skill to a mission that matters, we would like to hear from you. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. WHAT YOU WILL BUILD: - Domain Services. Backend services handling task management and sensor planning. Event-driven workers that perform opportunity calculation and synchronise state asynchronously via NATS JetStream. PostgreSQL for persistence. Responsiveness and resilience at the service of the mission. - Customer-facing APIs. Stable, performant interfaces that can evolve but must not break users in doing so. The observability stack and troubleshooting capabilities needed to support our customers in production. - Geospatial Databases. Performant indexes able to resolve geospatial queries against large datasets and ingest new data often. - Tasking and Planning Engines. Orbit propagation, pass prediction, acquisition geometry, sensor configuration parameters, and coverage footprint computation. Applied science mathematics turned into operational capability via Software. - Whatever the future brings. Cross-sensor coordination, satellite autonomy, new collection strategies, and capabilities that will emerge from continuous learning and close collaboration with customers WHAT WE’RE LOOKING FOR Must haves: - Strong software engineering fundamentals. You design evolvable, resilient, performant systems. You can reason about concurrency and how transactions work. You can make calculated trade-offs between Performance, Consistency and Availability. You are able to choose technologies and design data models that optimise for their data ingestion and access patterns. You understand the difference between “At most once”, “At least once” and how to design systems around those guarantees. - Production experience. You have designed, built, and operated services in production that served real customers and had real economic consequences attached to their availability. You know how to make your systems resilient and observable. - API design experience. You know how to design APIs that enable users, encapsulate unnecessary complexity, and expose opportunity. APIs that remain evolvable but don’t break users who don’t want to adopt the new features. - AI-leaning attitude and experience. You understand that AI is restructuring how knowledge work is done and are open to continuously learning about it. You know how to leverage agentic workflows in multiple stages of your engineering process. Not tentatively, but as a primary tool. You understand their strengths and limitations, and you use them to move faster without sacrificing quality. - Fast learner in technical domains. This role involves orbital mechanics, RF physics, and geospatial data. You don’t need to come in knowing these, but you do need to be the kind of engineer who can pick up a new domain quickly, ask sharp questions, and start contributing before you’ve mastered every detail. - Ability to work from ambiguity. You can take a loosely defined operational need (e.g. “we need users to de-conflict between competing collection plans”) and turn it into concrete engineering work. You ask the right questions, make well-reasoned decisions, and adjust when new information arrives. - Effective communication across domains. You will work alongside people who think in many different ways and work in different contexts. You can listen carefully, ask precise questions, and articulate technical trade-offs in terms that everybody can understand, and adjust to your audience accordingly. Nice to haves: - Orbital mechanics. Experience with TLEs, SGP4 propagation, pass prediction, and acquisition geometry. Familiarity with tools like Skyfield, GMAT, or STK. This is valuable but learnable on the job. - Geospatial engineering. GeoJSON, CZML, WGS84, map projections, coverage polygons, and ground footprints. Experience building systems that process and render geospatial data. - Space, defence, or intelligence sector experience. You have worked in an environment where users depend on the software you build, where the physics constrains what is possible, and where the quality of your work has direct operational consequences. You understand what a tasking workflow looks like from a user perspective. - Frontend engineering. Experience with Next.js, React, and TypeScript, particularly for data-intensive or real-time visualisation applications. Experience with CesiumJS or deck.gl http://deck.gl is a plus. HOW WE WORK: - AI-enhanced engineering. We lean into AI in all stages of our engineering process. We use it to learn new domains, analyse a problem space, design solutions, implement code, troubleshoot issues, and communicate better. We expect engineers to lean into these tools as a core part of how they work, not as an occasional shortcut. The goal is not to replace thinking and ownership but to make us more efficient and compress the time needed between idea and working software. - Rapid iteration with discipline. We prototype quickly, validate ideas, discard what does not work, and invest in what does. We aim for both Speed and Rigor. - Engineers and product, side by side. We don’t work from requirements handed over a wall. Engineers sit with Product Managers and operational stakeholders, understand the mission context first-hand, and collaborate on what to build next. The best ideas come from people who understand both the problem and the technology deeply enough to see possibilities that neither side would find alone. - Deliberate about where we invest. Not every wall needs to be indestructible. Domain boundaries, data models, and event contracts are built carefully because they are expensive to change later. Prototypes, UI experiments, and exploratory features are built to learn, not to last. We take on technical debt intentionally and with eyes open, knowing exactly which shortcuts we are taking, why, and when we will revisit them. APPLICATION PROCESS - TA screening - HM Interview - Use Case/Technical Interview - Cultura + Values Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Созданием высококачественных визуальных эффектов для игрового процесса, оружия, окружения и персонажей; Разработкой эффектов выстрелов, попаданий, взрывов, разрушений, дыма, огня, пыли, погодных эффектов и других игровых событий;

Созданием высококачественных визуальных эффектов для игрового процесса, оружия, окружения и персонажей; Разработкой эффектов выстрелов, попаданий, взрывов, разрушений, дыма, огня, пыли, погодных эффектов и других игровых событий;

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role & it's impact: As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform. By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions. The team & how they connect: You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth. Initially, the role will focus on: - Leading technical discovery and tailored solution scoping in partnership with Account Executives - Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges - Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling - Providing expert technical support during sales cycles to overcome operational roadblocks and objections Where and how you can work: We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Brisbane with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options. Here are some of the things we are looking for: - Solid operational experience gained directly within an accounting or bookkeeping practice environment - Proven success in consultative problem solving, pre-sales or technical solution design within complex environments - Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences - Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems - Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions - Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!

Задачи: — Управление ожиданиями бизнес-заказчика — Разработка технического видения ИИ продукта с учетом требований бизнеса и пользовательского опыта — Подготовка и утверждение плана развития ИИ продукта, включая оценку необходимых ресурсов и сроков выполнения — Формирование и координация работы команды разработки, обеспечение взаимодействия между техническими и бизнес-отделами — Внедрение доработок и новых функциональных возможностей ИИ продукта через цифровые каналы, обеспечение качества релизов и их соответствия требованиям — Достижение запланированных результатов по техническим показателям ИИ продукта (производительность, надежность, масштабируемость) — Построение CJM (Customer Journey Map) и оптимизация пользовательских сценариев — Проведение исследований пользовательского поведения и рынка — Анализ ключевых метрик ИИ продукта (например, конверсия, retention, производительность моделей) — Управление бэклогом: приоритизация задач на основе бизнес-целей и технических возможностей, регулярная актуализация — Разработка продуктовой стратегии: формирование долгосрочного видения продукта с учетом трендов ГенИИ, формирование целей и метрик на основе стратегии Требования: — Опыт работы в роли Руководителя разработки (Engineering Manager), Руководителя разработки продукта, не менее 3-х лет — Предыдущий опыт работы Разработчика ПО, Системного аналитика, QA не менее 5 лет, в IT или финансовом секторе — Практический опыт работы с Agile/Scrum методологиями — Участие в разработке программного обеспечения по методологиям Agile — Опыт работы в командах разработки и понимание жизненного цикла разработки ПО — Знание основ проектирования архитектуры ПО с применением LLM, технологий разработки и баз данных — Опыт работы с инструментами для управления проектами (JIRA, Trello, Confluence и др.) — Отличные навыки коммуникации и взаимодействия с различными заинтересованными сторонами (stakeholders) — Развитые лидерские качества — Навыки применения LLM для решения рабочих задач

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role & impact Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch. You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them. The team & how they connect You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow. Initially, the role will focus on - Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't. - Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items. - Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported. - Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation. Where and how you can work This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online. Here are some of the things we are looking for - You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together. - Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed. - You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks. - Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together. - To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust. - Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role & impact Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch. You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them. The team & how they connect You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow. Initially, the role will focus on - Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't. - Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items. - Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported. - Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation. Where and how you can work This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online. Here are some of the things we are looking for - You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together. - Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed. - You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks. - Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together. - To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust. - Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role & impact Payroll only feels simple when the systems behind it work well. In this role, you'll own the platforms, integrations and reports that keep payroll running reliably for Xeros across Australia, New Zealand, the US, Canada and the UK. You'll look after configuration and access, turn what the Pay team needs into clear requirements, and see each change through from testing to launch. You'll also help us rethink how payroll work gets done. By tracing recurring errors back to their cause and redesigning whole workflows with automation and AI (with people still checking the results), you'll cut manual reconciliation and give the Pay team time back. The Pay team stays accountable for payroll operations and policy, while you own the systems and technical delivery that support them. The team & how they connect You'll join the PX Systems team in Employee Lifecycle and Experience, a new team that's shaping how it works as it grows. You'll be the team's payroll specialist, alongside colleagues who look after our other people systems. Day to day, you'll work closely with Pay, Finance, Technology and our vendors, sharing context openly and making technical topics easy for everyone to follow. Initially, the role will focus on - Mapping our payroll systems, integrations, access and controls across ADP, Infinet Cloud, Ramco, Tray and Workday, so everyone shares one clear picture of what's working and what isn't. - Agreeing a ranked backlog with Pay, Finance, Technology and vendors, including existing Workday items. - Fixing a recurring issue or high-friction workflow early, then showing what improved and how it will be supported. - Reducing manual reconciliation and journal errors using automation and AI tools such as Claude, Glean, Rovo and Jira Service Management automation. Where and how you can work This role is hybrid and based in Melbourne, Sydney or Wellington. There are no set office days, so you and your team will agree a rhythm that suits you and the work. As a new team, you'll have a real say in how we collaborate, both in person and online. Here are some of the things we are looking for - You bring hands-on payroll systems experience, from configuration and administration to technical support, plus a good grasp of how payroll processes, controls and system dependencies fit together. - Tracing a data flow from end to end comes naturally to you, whether that's mapping integrations, troubleshooting errors or finding the root cause so problems stay fixed. - You'll Go Bold by rethinking whole workflows rather than patching single steps, using automation and AI where they help and keeping people in the loop for checks. - Explaining technical changes in plain language and keeping Pay, Finance, Technology and vendors on the same page is how you Go Together. - To Go Further, you take system changes from requirements through testing, documentation and launch, and build reports that people can trust. - Understanding payroll in more than one of our regions (Australia, New Zealand, the US, Canada or the UK) helps, and familiarity with ADP, Infinet Cloud, Ramco, Tray or Workday is a bonus. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Help shape how People Experience services work from start to finish as Xero moves towards an AI-first way of working. You’ll turn complex employee journeys into simpler, more joined-up experiences, using the right mix of self-service, automation, AI and expert human support. You’ll work across People Experience and enterprise teams, taking selected high-impact ideas from discovery through design, pilot and handover. Service owners keep running their services, and you’ll make sure everyone knows who owns what so improvements stick. The team and how they connect You’ll join the Employee Programmes and Delivery team, a small group of utility players who spend their time working out what’s going wrong for people and fixing it in a way that sticks. We Go Together by bringing the right people in early, whether that’s service owners, operations, policy or systems. We try things small before we scale them, and we check whether they helped, not just whether we shipped them. Initially, you will focus on - Getting close to the work by spending time with Employee Experience, Employee Shared Services, PX Systems and service owners, so it’s clear where you lead and where you partner. - Listening to employees, people leaders and service teams to find the journeys where change will matter most. - Mapping those journeys end to end, finding root causes and shaping a practical future state across self-service, automation, AI and human support. - Taking one well-scoped improvement into a governed pilot, with clear measures and a plan to hand it over to the team who runs it. Where and how you can work This role is based in Melbourne or Wellington. Xero is hybrid with no mandated office days, and most of the team come in around two days a week. A few of us work remotely, and we keep things workable for anyone who does. The team is mostly based in Australia and New Zealand, so we share working hours and can work things through together. Important things get shared in writing, and we look at the impact you have, not how visible you are. Here are some of the things we are looking for - You’ll Go Bold by rethinking journeys from the ground up, using methods such as journey mapping, service blueprinting and root-cause analysis. - A knack for seeing how people, processes, policies and technology fit together, and for making roles and handoffs clear. - A track record of taking ambiguous, cross-functional work from discovery through pilot to handover, and knowing when to steer and when to partner. - Curiosity about where AI and automation genuinely help, with sensible human oversight built in, and a habit of testing small and learning fast so you Go Fast without cutting corners. - The ability to build trust quickly, influence service owners without formal authority, and explain your thinking in plain language to technical and non-technical partners. - A desire to Go Further by sharing what you know, through reusable tools, playbooks and coaching that help others improve their own practice. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role and its impact Help shape how People Experience services work from start to finish as Xero moves towards an AI-first way of working. You’ll turn complex employee journeys into simpler, more joined-up experiences, using the right mix of self-service, automation, AI and expert human support. You’ll work across People Experience and enterprise teams, taking selected high-impact ideas from discovery through design, pilot and handover. Service owners keep running their services, and you’ll make sure everyone knows who owns what so improvements stick. The team and how they connect You’ll join the Employee Programmes and Delivery team, a small group of utility players who spend their time working out what’s going wrong for people and fixing it in a way that sticks. We Go Together by bringing the right people in early, whether that’s service owners, operations, policy or systems. We try things small before we scale them, and we check whether they helped, not just whether we shipped them. Initially, you will focus on - Getting close to the work by spending time with Employee Experience, Employee Shared Services, PX Systems and service owners, so it’s clear where you lead and where you partner. - Listening to employees, people leaders and service teams to find the journeys where change will matter most. - Mapping those journeys end to end, finding root causes and shaping a practical future state across self-service, automation, AI and human support. - Taking one well-scoped improvement into a governed pilot, with clear measures and a plan to hand it over to the team who runs it. Where and how you can work This role is based in Melbourne or Wellington. Xero is hybrid with no mandated office days, and most of the team come in around two days a week. A few of us work remotely, and we keep things workable for anyone who does. The team is mostly based in Australia and New Zealand, so we share working hours and can work things through together. Important things get shared in writing, and we look at the impact you have, not how visible you are. Here are some of the things we are looking for - You’ll Go Bold by rethinking journeys from the ground up, using methods such as journey mapping, service blueprinting and root-cause analysis. - A knack for seeing how people, processes, policies and technology fit together, and for making roles and handoffs clear. - A track record of taking ambiguous, cross-functional work from discovery through pilot to handover, and knowing when to steer and when to partner. - Curiosity about where AI and automation genuinely help, with sensible human oversight built in, and a habit of testing small and learning fast so you Go Fast without cutting corners. - The ability to build trust quickly, influence service owners without formal authority, and explain your thinking in plain language to technical and non-technical partners. - A desire to Go Further by sharing what you know, through reusable tools, playbooks and coaching that help others improve their own practice. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: Remote - Latin America; Remote- United States Workplace: Remote Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers. This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.   WHY I'M HIRING At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs. Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value. In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data. Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition. You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way. This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out. You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results. I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.   SOME THINGS YOU'LL DO - Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor. - Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through. - Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems. - Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month. - Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations. - Own your gross and net revenue retention, and get rewarded for beating targets. - Tie usage to business outcomes, and report value back in the metrics customers actually care about. - Spot expansion signals and hand warm leads to sales when usage outgrows the contract. - Turn wins into case studies, references, and testimonials that help sales win the next customer. - Tell customers the truth, steering them away from work that won't move their business and toward the work that will. - Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things. - Experiment and iterate. If you have an idea to do something better, do it and document what you learn.   OUR CUSTOMER SUCCESS VALUES This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here: - Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop. - We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer. - We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us. - CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.   WHAT WE'RE LOOKING FOR - Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing. - Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared. - Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly. - Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it. - Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation. - Opinionated about customer experience. Good strategic advice needs well-formed views, so have them. - Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure. - 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Customer-facing internships or jobs are a plus. - Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn. - Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).   YOU'LL THRIVE HERE IF... - You're technical and love to build. - You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch. - You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for. - This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them. - You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.   ABOUT WHIPPY Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount. We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year. Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.   Location This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.   Compensation Competitive compensation based on experience, including monthly performance bonuses and more.   Hiring Process 1. A 30-minute call with me to get to know each other better. 2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills. 3. A 30-minute call with our CEO, David.