Вакансии

Общая теория тестирования, виды тестирования, терминология. Жизненный цикл разработки,гибкие методологии разработки (Kanban/Agile/Scrum/Lean), DevOPS.

до 185 000 ₽

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE The AI ecosystem is being built by many companies at once: model labs creating increasingly capable models, hyperscalers providing infrastructure and distribution, developers building new AI products, and a growing ecosystem of tools that agents can use. Baseten sits at the center of that ecosystem as the inference platform developers use to run AI in production. Partner Engineering is how we connect those worlds. As one of the first engineers focused on Partner Engineering at Baseten, you'll build the technical foundation behind some of our most strategic relationships. You'll work directly with engineers at leading model labs, hyperscalers, developer platforms, and AI infrastructure companies to turn partnerships into products developers can actually use. You don't need a previous partner engineering title. We want an engineer who enjoys working directly with another company's technical team and carrying the resulting product decisions into production at Baseten. WHAT YOU'LL BUILD - Bring new capabilities into Baseten. Integrate a search or developer-tools provider into Baseten so an agent can call the service during inference, with consistent authentication, execution, failure handling, observability, and usage reporting. - Take Baseten into new distribution channels. Integrate Baseten with a hyperscaler, cloud marketplace, or developer platform so customers can discover models, provision access, and run inference through a partner's product while Baseten handles the underlying serving infrastructure. - Launch models with leading model labs. Build the infrastructure that lets developers discover and run a model lab's newest models on Baseten, including access controls, usage attribution, metering, and the systems required to support commercial agreements such as revenue sharing. - Create the partner platform itself. Identify the primitives common across these integrations and turn them into reusable platform capabilities so we can launch increasingly sophisticated partnerships without reinventing the stack every time. WHAT YOU'LL OWN - Lead strategic partner integrations from technical discovery and architecture through implementation, launch, and production operation. - Work directly with partner engineering teams to design APIs, define system boundaries, resolve cross-company dependencies, and make architectural decisions. - Write substantial production code and own the systems you build. - Build reusable partner-platform primitives across identity, provisioning, inference, model serving, metering, billing, and other Baseten platform capabilities. - Own technical delivery across Baseten and partner teams, including milestones, dependencies, risks, and architectural tradeoffs. - Work closely with Partnerships and Product to understand where the ecosystem is going and translate emerging opportunities into platform investments. - Raise the bar for integration reliability through strong API contracts, testing, observability, safe rollouts, and thoughtful failure handling. - Help define what Partner Engineering becomes at Baseten as both the team and our ecosystem grow. REQUIREMENTS - Experience designing, shipping, and operating large-scale distributed systems in production. You can explain the architectural choices you made and how they meet customers' needs at scale. - A record of leading ambiguous engineering projects across teams while contributing substantial production code yourself. - Sound judgment about API design, service boundaries, and failure handling. You've built systems that uphold API contracts and meet measurable service-level objectives that customers and partners depend on. - Experience turning requests from customers, partners, or other engineering teams into a defined technical scope. You can explain a constraint, propose an alternative, and document the decision. - Comfort working across application code and cloud infrastructure, including debugging behavior that crosses service boundaries. NICE TO HAVE - Product integrations with cloud providers, developer platforms, or other infrastructure companies. - Usage metering, marketplace infrastructure, or commerce systems that support relationships among multiple parties. - Model serving or other artificial intelligence (AI) infrastructure used in production. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

265 000 – 330 000 $

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ We're looking for a Senior Manager, Business Systems to lead our Salesforce development and administration team and drive the architecture, roadmap, and day-to-day operational health of our Salesforce instance. This is a hands-on technical management role: you'll manage a team of Salesforce developers and administrators, stay close to code and configuration, and also own a small set of adjacent RevOps tools that round out the GTM systems stack. You'll report to the Director, Business Systems and partner closely with Sales, Operations, Marketing, Customer Success, Finance, and Security leadership. RESPONSIBILITIES - Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and day-to-day prioritization of their work - Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems, balancing production support, technical debt reduction, and net-new delivery - Stay hands-on with architecture and code review for Apex, Lightning Web Components (LWC), Flow automation, and platform security, guiding your team's technical decisions rather than delegating them entirely - Own the Salesforce DevOps and release management lifecycle: Gearset administration, source control, testing frameworks, CI/CD pipelines, deployment governance, and production change management, including planning around end-of-quarter production freezes - Pair heavily with the Technical Architect to execute against their architectural roadmap, with dotted-line accountability for delivering their priorities through your team while retaining direct management authority over your reports - Maintain governance over Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene across connected systems - Own or co-own supporting integrations between Salesforce and platforms - Own a set of adjacent RevOps tools outside Salesforce (e.g., Gearset, Gong, Loom) and coordinate with other owners - Manage Agentforce, Slackbot, AI skills, and other AI-driven Salesforce offerings, and evaluate new AI-driven workflow opportunities on the platform - Partner with GTM stakeholders to gather requirements and translate business needs into technical solutions delivered by your team - Set team standards for documentation, testing, and change management, and enforce operating rules for high-risk changes (e.g., Closed/Won opportunity edits, ownership changes) to protect data integrity and downstream automation - Escalate and resolve complex production issues, serving as the team's senior technical point of contact QUALIFICATIONS - 5+ years total hands-on Salesforce development experience in enterprise environments and people management - Deep expertise with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flow automation, and platform security - Experience with Salesforce CPQ and billing systems - Experience with RevOps or quote-to-cash processes - Strong understanding of Salesforce DevOps and CI/CD practices (Gearset or similar) - Experience working in high-growth SaaS or technology companies, ideally supporting a globally distributed GTM organization - Strong analytical, communication, and problem-solving skills; comfortable balancing people management with hands-on technical work NICE TO HAVE - Salesforce Platform Developer I or II, or Salesforce Administrator certification - Familiarity with NetSuite and quote-to-cash business processes and Mulesoft - Familiarity with data warehousing, analytics, or AI-driven workflows - Experience supporting global sales organizations WHAT TO EXPECT FIRST 30 DAYS: - Meet your direct reports and the broader Business Systems team; build 1:1 cadences - Assess team workload, skill gaps, and open production support items - Get up to speed on the Salesforce instance, code base, best practices, and current roadmap - Introduce yourself to cross-functional stakeholders the Salesforce team supports FIRST 60 DAYS: - Dive deep into the technical architecture to evaluate performance and identify refactor opportunities - Establish a regular working cadence with the Technical Architect to align on roadmap priorities and execution ownership - Engage with key stakeholder leaders across the organization - Establish or reinforce best practices to keep the instance performant, secure, and scalable ONE YEAR OUTLOOK: - Have a high-performing, well-supported team delivering to roadmap independently - Own the Salesforce ecosystem as it relates to third-party tooling, integrations, and upstream/downstream dependencies - Be the go-to subject matter expert for the Salesforce instance and its surrounding systems Docker does not offer visa sponsorship for this role. Compensation & Equity Canada: CA$177,800 – CA$254,000 + equity United States: $128,100 – $183,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote - US West About the Job: We are looking for a talented Senior Solutions Engineer at LaunchDarkly,  you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Responsibilities: Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle. Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders. Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor. Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap. Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability. Mentor junior team members, foster technical excellence, and share industry best practices across the SE team. Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies. Respond to RFPs, and manage technical environments to support enterprise sales motions. Translate complex client requirements into scalable, sustainable, and technically sound solutions. Represent LaunchDarkly at industry events and customer engagements through travel as needed. Qualifications: 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role. Experience in areas such as the SDLC, cloud architecture, or DevOps. Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure  & Google Cloud). Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions. Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience). Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus Specific Requirements: 50% travel required Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860 ** Zone 3: All other US locations - $145,500 - $200,090 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Senior Principal Software Engineer is responsible for shaping and evolving the company’s technical landscape. In addition to designing, developing, and maintaining core systems, the Senior Principal Software Engineer provides strategic guidance to align technology initiatives with business goals. This role is vital in ensuring that the platform is secure, scalable, and performant—capable of supporting rapid growth and driving innovation. RESPONSIBILITIES Technical Strategy & Architecture ● Define and drive the overarching technical vision, ensuring the platform meets current and future scalability, performance, and security needs ● Evaluate and select tools, frameworks, and architectures to maintain a state-of-the-art technology stack Leadership & Mentorship ● Provide technical leadership and guidance to the engineering organization, setting best practices and standards. ● Coach and mentor engineers, fostering a culture of continuous learning and collaboration Innovation & Research ● Investigate emerging technologies, frameworks, and best practices ● Lead prototyping initiatives and proof-of-concepts that can transform the platform’s capabilities Scalability & Performance ● Ensure the platform is designed for high performance and can seamlessly handle increasing user loads ● Oversee performance optimization, load balancing, and capacity planning strategies Reliability & Availability ● Design fault-tolerant, highly available systems that minimize downtime and deliver a seamless user experience Infrastructure Automation ● Advocate for and implement Infrastructure as Code (IaC) principles, CI/CD pipelines, and automation best practices ● Continuously refine deployment, testing, and operations processes to improve efficiency Security & Compliance ● Collaborate with security experts to ensure platform integrity, compliance with industry standards, and protection of sensitive data ● Proactively address security vulnerabilities and champion secure coding practices Cross-Functional Collaboration ● Work closely with product managers, designers, and other stakeholders to ensure technical initiatives support business objectives ● Drive alignment between engineering roadmaps and product strategies Technical Problem-Solving ● Tackle complex architectural and technical issues, providing clear direction and innovative solutions ● Serve as an escalation point for critical system challenges Code Quality & Reviews ● Uphold coding standards through thorough code reviews, ensuring high-quality, maintainable codebases ● Establish and enforce best practices around testing, documentation, and version control Documentation & Knowledge Sharing ● Produce comprehensive technical documentation, including architectural diagrams, design guidelines, and operational runbooks ● Promote a transparent engineering culture by sharing insights and successes across the organization QUALIFICATIONS ● 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc) ● Extensive software engineering experience, with a track record in designing and implementing large-scale, distributed systems ● Deep technical expertise: Proficiency in multiple programming languages, cloud platforms (e.g., AWS, Azure, GCP), and modern development frameworks ● Leadership acumen: Demonstrated ability to lead diverse engineering teams, inspire innovation, and drive successful outcomes ● Architectural vision: Proven skill in defining and driving architectural roadmaps that align with evolving business needs. ● Problem-solving ability: Expertise in diagnosing complex system issues and designing robust, scalable solutions ● Communication skills: Excellent written and verbal communication skills, capable of influencing both technical and non-technical stakeholders. ● Security conscious: Solid understanding of security best practices, compliance standards, and data protection ● Continuous improvement mindset: Passion for optimizing processes, toolchains, and workflows ● Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience As a Senior Principal Software Engineer, you will not only architect innovative solutions but also shape the technical culture. Your leadership and expertise will be pivotal in building a resilient, cutting-edge platform that supports rapid growth and drives long-term success. Docker considers visa sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $219K – $352K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

We're hiring a SaaS Revenue & Financial Analyst who will own the measurement layer of our entire business. You will be the person who knows every number — ARR, net retention, expansion, churn, pipeline conversion, cost of acquisition, gross margin by product line, services margin, cash flow, and everything in between.

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Location: United Kingdom Workplace: Remote 1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Senior Commercial Deal Desk Analyst to help build and scale 1Password’s Commercial Deal Desk capability within Revenue Operations. You’ll partner with Sales, Finance, Legal, and cross-functional teams on complex commercial decisions, while turning what you learn into clear processes, guidance, and tools that help teams move faster with confidence. This role will help strengthen 1Password’s enterprise commercial capabilities as deal complexity and volume grow. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a Business-to-Business (B2B) Software as a Service (SaaS) environment. - Hands-on experience with Salesforce Customer Relationship Management (CRM) and Salesforce Configure, Price, Quote (CPQ)/Revenue Cloud, including resolving complex quoting and cross-object issues. - Strong understanding of commercial deal structures, including annual recurring revenue (ARR), multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting. - Demonstrated ability to build or improve processes, documentation, approval workflows, and commercial policies in an evolving environment. - Sound commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk. - Strong cross-functional communication skills, with the ability to influence effectively without formal authority and explain complex commercial concepts clearly. - Experience using artificial intelligence (AI), automation, or workflow tools to reduce manual work and improve the quote-to-cash process is preferred. What you can expect: - Partner with Enterprise Account Executives (AEs), Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals. - Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations. - Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing. - Build the foundations of the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, service-level agreements (SLAs), and documentation. - Create playbooks, training materials, office hours, and practical guidance that help sales teams navigate commercial processes and quoting tools. - Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, while partnering with technical teams to implement scalable solutions. - Use deal data and Key Performance Indicators (KPIs) to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth. UK-based roles only: The annual base salary for this role is between £60,000 GBP and £84,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.   This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Задачи: — Manual testing of features, bug fixes, and releases throughout the development process — Write, review, and execute test cases — Identify, document, and track bugs — Collaborate with developers and team members to resolve issues — Perform regression and post-release testing — Ensure product quality and consistency with requirements — Use AI tools (e.g., ChatGPT) to assist with testing tasks, writing test cases, and analyzing issues Требования: — Basic practical experience in QA (courses, pet-projects, or commercial) — Understanding of QA fundamentals (test cases, bug lifecycle, etc.) — Strong attention to detail and analytical thinking — English level B2 or higher (reading & writing) — Ability to work independently and in a team Плюсы: — Experience with Shopify — Familiarity with Agile/Scrum — Experience with bug tracking systems (JIRA or similar) Инструменты: — JIRA — Confluence — Google Workspace — Slack — Shopify Условия: — Fully remote, full-time (40h/week, flexible schedule) — Salary paid twice a month — 20 working days paid vacation — 10 paid sick leave days — Opportunities to grow in QA

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Responsibilities: - Provide day-to-day legal support across corporate, commercial, payments, and regulatory matters for an international iGaming business. - Support the incorporation, administration, restructuring, and ongoing maintenance of legal entities across multiple jurisdictions. - Prepare and maintain corporate documentation, including resolutions, powers of attorney, and statutory records. - Coordinate the opening and ongoing maintenance of corporate bank accounts, payment accounts, and merchant accounts, including preparing KYC/KYB documentation and liaising with banks, PSPs, and other financial institutions. - Provide legal support for relationships with PSPs, acquirers, and other payment partners, including reviewing and negotiating agreements and assessing legal and regulatory requirements for payment solutions. - Draft, review, and negotiate commercial agreements, NDAs, and other legal documents. - Draft, review, and update B2C platform documentation, including Terms & Conditions, Privacy Policies, Responsible Gaming Policies, and AML/KYC policies. - Assist with selected gaming licensing matters, including preparing corporate and supporting documentation, coordinating submissions and renewals, and liaising with licensing advisers and authorities as needed. - Conduct legal research and monitor relevant developments in corporate, gambling, financial services, data protection, and commercial regulations across the jurisdictions in which the business operates. Requirements: - Bachelor’s and/or Master’s degree in Law. - 3–5 years of legal experience, preferably in iGaming or another international business with cross-border corporate and payment operations. - Hands-on experience with offshore corporate structures and the administration of legal entities across multiple jurisdictions. - Practical experience opening and maintaining corporate bank, payment, and merchant accounts, including handling KYC/KYB requests and coordinating with financial institutions. - Experience working with PSPs and other payment partners. - Strong knowledge of corporate, commercial, and contract law, with the ability to research and navigate regulatory requirements across different jurisdictions. - Experience drafting and reviewing commercial agreements, corporate documents, and customer-facing platform documentation. - Excellent legal drafting skills in English and Russian, English proficiency at B2–C1 level or above, both written and spoken. - Strong analytical, communication, and organizational skills. - A proactive, practical approach and the ability to work effectively in a fast-paced international environment.

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Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is seeking a Content Strategist focused on Product to join our Story Studio team. In this role, you'll develop compelling narratives that showcase the craft, process, and impact of product design and development, helping us tell authentic stories that resonate with product builders. As someone who lives and breathes product design and development, you'll translate complex design concepts into accessible, engaging, multi-format content that inspires our audience and illuminates how products take shape. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Create compelling content that showcases product design and development processes, methodologies, and thinking Develop narratives around new product features that highlight the design decisions and user problems being solved Interview designers, researchers, and product managers to capture authentic perspectives and translate technical design concepts into engaging stories for various audience segments Contribute to thought leadership on design trends, tools, and methodologies by staying deeply connected to the product design community and culture Create case studies that highlight innovative design and product work and workflows Partner with product teams to document and share design processes Maintain an authentic design voice across our content platforms Collaborate with the broader marketing team to integrate stories into our content strategy We'd love to hear from you if you have: 5+ years experience creating content with a focus on product design, product building, or technology Strong portfolio of design-focused writing (articles, case studies, interviews) A deep understanding of design processes, terminology, culture, and tools - including Figma Experience interviewing designers and technical stakeholders, and strong understanding of design tools and workflows Strong editorial judgment and distinctive writing voice, and active engagement with trends and conversations in the design community While it’s not required, it’s an added plus if you also have: Background as a product designer, product manager, or in a design-adjacent role Understanding of front-end development concepts Experience creating multimedia design content (podcasts, videos) Proficiency with design tools (Figma, Adobe Creative Suite) Experience creating educational content about design At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $221,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

— обработка Excel, PDF и сканов; — извлечение и нормализация данных;

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In this role you will develop our system – its architecture, APIs, contracts, and reusable modules, and as well implement and generalize specific game mechanics, turning successful solutions into new “building blocks” for the entire company. Experience with 2D/3D game engines (e.g., Cocos2d-x, Unity, or their equivalents).

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Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Senior Software Development Engineer in Test with extensive industry experience to define and execute the design, development, and maintenance of Fivetran’s test automation tools and framework using reliable and scalable techniques. As a Senior SDET, you will focus on solving complex testing difficulties by designing, developing and improving automation and reporting frameworks. You will invest in improving test stability and performance of the framework by developing innovative solutions to boost Fivetran’s testing efficiency. You will also coach Fivetran quality engineers to be the best in class automation engineers, and will continuously work with the team to ensure high standards for automation. The ideal candidate will be highly technical, detail-oriented, creative, motivated, and focused on achieving results. This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Java11, JUnit5, Docker and Kubernetes AWS, GCP Terraform, WireMock, RestAssured Bazel, BuildKite What You’ll Do Review requirements, specifications and technical design documents to provide meaningful, risk-focused feedback. Design and evolve scalable automation frameworks in Java with a strong emphasis on reliability, performance, and data correctness. Write high-signal test strategies for complex features and automate them across multiple environments. Improve CI/CD pipelines by building robust validation layers that prevent silent failures and regressions. Build internal tools and proof-of-concepts using AI/LLM technologies to: Accelerate debugging and failure triaging Generate high-quality test scenarios Detect flaky patterns or regression risks Improve log analysis and root-cause identification Enhance developer and QA productivity Design AI-assisted workflows that integrate seamlessly into the existing automation and release pipelines. Experiment with and implement agent-based systems or LLM-powered tooling that streamline development and testing processes. Actively measure and improve engineering impact through reliability metrics, automation efficiency, and defect prevention signals. Collaborate with engineering teams to drive a culture of quality ownership and automation-first thinking. Skills We’re Looking For 5+ years of experience in the software industry with strong passion for quality, automation, and engineering excellence. Deep understanding of OOP principles and strong proficiency in Java. Expertise in designing scalable automation frameworks and identifying negative, edge, and high-risk scenarios. Strong understanding of distributed systems risks such as schema drift, idempotency failures, data inconsistencies, and race conditions. Hands-on experience with cloud platforms (AWS, GCP, Azure) and containerized environments (Docker, Kubernetes). Experience building and maintaining CI/CD pipelines with tools such as Jenkins, CircleCI, Buildkite. Experience working with backend automation frameworks. Knowledge of database testing and ETL/data pipeline validation is a strong plus. AI & Productivity Engineering Demonstrated ability to leverage AI/LLM tools to significantly accelerate development, debugging, test design or automation activities. Experience building AI-assisted tools, workflows, or agents that integrate into engineering pipelines. Ability to design prompt strategies, validate LLM outputs rigorously and implement safeguards to prevent hallucinations or unsafe automation. Experience streamlining workflows using AI to improve measurable engineering productivity. Comfortable feeding, tuning and orchestrating AI agents to solve real engineering problems. Strong outcome orientation, measures success through impact, reliability gains and velocity improvements rather than output volume. #LI-HYBRID #LI-VM1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

We are seeking a skilled. Electrical Engineer.

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Location: Hybrid - EMEA About the Job: We are looking for a talented Senior Solutions Engineer at LaunchDarkly,  you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Responsibilities: Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle. Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders. Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor. Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap. Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability. Mentor junior team members, foster technical excellence, and share industry best practices across the SE team. Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies. Respond to RFPs, and manage technical environments to support enterprise sales motions. Translate complex client requirements into scalable, sustainable, and technically sound solutions. Represent LaunchDarkly at industry events and customer engagements through travel as needed. Qualifications: 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role. Experience in areas such as the SDLC, cloud architecture, or DevOps. Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure  & Google Cloud). Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions. Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry. Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience). Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus Travel & On-Site Engagement: Up to 35% travel, primarily across EMEA, for customer workshops, deal closings, and industry events About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Australia Workplace: Remote Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality. As a Technical Support Specialist, you’ll be the trusted voice of Attio to our customers — helping them solve problems, unlock value, and feel supported every step of the way. You’ll troubleshoot technical issues, share product best practices, and act as the customer’s advocate across teams. This is a role for someone who thrives on problem-solving, loves getting into the details, and finds genuine satisfaction in turning a complex issue into a seamless experience. You’ll play a key role in maintaining the standards that make our customers love Attio — and help us set a new benchmark for excellence in B2B SaaS support. This is Attio’s first hire in the APAC region, offering a unique opportunity to help establish our presence in Australia. As such, we’re looking for a self-starter who’s comfortable working autonomously, taking ownership, and navigating ambiguity in a fast-paced environment. WHAT YOU'LL DO In this role, you’ll take ownership of the technical and operational processes that keep our customers successful. You’ll combine empathy, product expertise, and clear communication to deliver best-in-class support. Customer support excellence: Provide fast, high-quality support across email, chat, and video, maintaining strong CSAT and meeting SLAs across APAC hours. Advanced technical troubleshooting: Diagnose and resolve complex issues across Attio’s API (REST payloads, authentication, error handling), webhooks, SDKs, and integrations — identifying root causes rather than surface-level fixes. Multi-system debugging: Investigate issues spanning Attio and third-party platforms, interpreting logs, error outputs, and system behaviours to triage effectively before escalating to Engineering. Automation & workflow support: Advise on and troubleshoot customer-built automations (e.g. Zapier, Make, n8n), diagnosing failures and recommending improvements, while supporting equivalent builds within Attio’s native workflows. AI & integrations support: Troubleshoot MCP server connections and support customers integrating Attio into AI-powered workflows and toolchains. Autonomous regional ownership: Act as the primary technical support contact for APAC, independently managing a wide range of queries — from foundational product questions to complex technical investigations. Customer advocacy: Surface recurring issues, patterns, and product feedback from the APAC region, acting as the voice of the customer to Support, Product, and Engineering. Process and knowledge improvement: Contribute to Help Center content, internal documentation, and support workflows, continuously improving how we operate. Product mastery: Build deep expertise in Attio’s product, APIs, and integrations, staying ahead of new features to support customers with confidence. WHAT YOU’LL BRING We’re looking for a customer-obsessed problem solver who combines technical curiosity with empathy and a love for helping others succeed. Proven experience: 2+ years in a technical support or customer support role within SaaS, ideally in a startup or high-growth environment. Strong technical depth: Experience troubleshooting APIs, integrations, and workflows; comfortable working with logs, debugging issues, and understanding system behaviour. Automation experience: Familiarity with tools such as Zapier, Make, or n8n — either supporting customers or building automations directly. AI & modern tooling curiosity: Experience with AI-powered workflows and emerging technologies. Independent operator: Comfortable working autonomously, making decisions, and managing complex issues without constant oversight. Excellent communication: Able to explain complex technical concepts clearly and concisely, both written and verbally. Customer empathy: Strong instinct for understanding customer needs and delivering thoughtful, high-quality solutions. Curiosity and initiative: Proactive, detail-oriented, and motivated to continuously learn and improve. Collaborative mindset: Works effectively with Support, Product, and Engineering to deliver a seamless customer experience. WHAT WE OFFER - Equity in an early-stage tech company on an incredible trajectory - 12% Superannuation contribution - 25 days holiday plus local public holidays - Apple hardware - Enhanced family leave - Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far) WHAT DOES THE HIRING PROCESS LOOK LIKE? Applicants can expect the following: - Initial Conversations - 30-minute introductory chat with a member of our Talent team - 30-minute track record interview with our Technical Support Specialist Manager - Core Interviews - Take-home technical exercise - 45-minute team panel interview to assess skills and collaboration style - 30-minute executive interview focused on impact and alignment with company goals - Final Stage - 30-minute closing conversation with our CEO - Offer call (if it’s a mutual fit)

About the role We’re hiring a Staff Product Manager to own the product experience for pre-boarding and onboarding — one of the highest-leverage moments in the employee lifecycle — across Deliveroo, DoorDash and Wolt.

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Ваша задача – анализировать бизнес-потребности, управлять требованиями и координировать ожидания стейкхолдеров для успешной реализации проектов.

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