Вакансии

Designer, Growth Marketing

Location: Warsaw, Poland Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Runway66 дн назад

Location: Remote; Seattle, WA; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. We're looking for a Designer, Growth (Product Marketing) to sit at the intersection of brand, performance marketing, and generative media. This is not a brand systems or campaign concepting role — it's a high-volume, output-driven design role. You'll own the visual execution of paid and performance marketing across video, motion, and static formats, producing assets that are on-brand, well art directed and built to convert. You'll report to the Creative Director of Product Marketing. Your work will directly shape how people first encounter and engage with Runway's products. That means producing scroll-stopping video ads, designing static and animated assets for paid social and display, and using generative tools — including Runway's own — as a core part of how you work. You'll partner closely with product marketing, growth, and creative teams, and you'll be measured on craft, throughput, and performance. WHAT YOU'LL DO - Design and produce high volumes of performance marketing assets across video, motion, and static formats — paid social, display, YouTube and beyond - Use Runway to ideate, create and iterate on video and image assets that are on-brand and well art directed — not just technically functional - Own the visual execution of ad creative from concept through final delivery, working from briefs or generating your own directions when needed - Produce motion graphics and animated ads that communicate product value quickly and compellingly - Partner with the Product Marketing and growth team to develop integrated ad concepts where copy and design work together - Build and iterate on creative variants for A/B and multivariate testing — adapting formats, hooks and visual treatments based on performance data - Maintain a consistent visual language across all performance touchpoints without letting assets feel templated or stale - Collaborate with product marketing on go-to-market launches, translating new product capabilities into visual stories that resonate with target audiences - Hands-on experience designing for the major paid channels (Meta, YouTube, LinkedIn, etc) with fluency in each platform's native specs, aspect ratios and ad formats, and a real point of view on what works where. - Own updates to GTM assets and templates, keeping them current and on-brand across campaigns. Bring hands-on experience building and automating deck design systems, so our presentations stay consistent without manual rework each time. - Contribute to a growing library of on-brand design components, motion templates and generative prompting strategies that raise the team's overall output velocity WHAT YOU'LL NEED - 4+ years of experience in performance marketing design, motion design, or a related role at a tech or consumer company - A portfolio that shows range across video ads, motion graphics and static performance creative — with clear evidence of craft and art direction judgment, not just execution - Strong motion design skills — you're fluent in After Effects, Premiere, or equivalent, and can produce polished animated and video assets independently - Solid graphic design fundamentals — typography, layout, color — applied to high-converting ad formats, not just editorial or brand work - Hands-on experience using AI image and video generation tools with an art director's eye — you know how to prompt, iterate and finish work that looks intentional - Comfort with performance data — you can look at creative metrics and know what visual changes to make next - Ability to operate at high velocity across multiple simultaneous campaigns without sacrificing quality - Experience working closely with growth marketers and product teams in a fast-moving environment - Experience in AI, creative tools or developer-adjacent products is a strong plus Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Sensor Tower67 дн назад

Location: Belgrade, Serbia Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sensor Tower67 дн назад

Location: Tbilisi, Georgia Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sensor Tower67 дн назад

Machine Learning Engineer, Ads

Location: Krakow, Poland Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. About this role: At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand. You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production. If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you. Our Engineering Culture We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values: - Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys." - Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping. - Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids. - Prioritization: We focus relentlessly on what is important, not just what is urgent. What you’ll do: - Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower). - Participate in the full development life cycle, including design, implementation, quality polish, and release. - Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization. - Create and optimize complex database queries for data analysis and modification. - Perform code reviews, and suggest improvements to tools and processes. Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes. What we are looking for: - +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration). - Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries. - Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability. - Ability to see the product through the user’s eyes and a passion for product excellence. - Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding. - Experience with CI/CD, docker, k8s as a plus. - Ability to pass technical interview both in Russian & English. - Hands-on, thoughtful use of AI tools in development. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Higgsfield67 дн назад

Location: San Francisco Bay Area, USA Workplace: Hybrid WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ABOUT THE ROLE We're looking for exceptional Machine Learning Engineers focused on Ads to help take Higgsfield's advertising platform to the next level. You'll work at the intersection of large-scale machine learning, generative AI, and advertising systems—building the models and infrastructure that determine how creative is generated, ranked, optimized, and ultimately performs. This role is for someone who understands ads systems deeply and is equally strong in modern generative AI. You should be comfortable moving across ranking and recommendation, targeting and optimization, prompt engineering, post-training, and production ML systems. You'll help define what an AI-native advertising platform looks like from the ground up. WHAT YOU'LL DO: - Build and improve ML systems powering advertising products, including ranking, recommendation, targeting, prediction, and optimization. - Develop models that improve ad creative quality, relevance, personalization, and performance at scale. - Build systems that connect generative models with real-world advertising performance signals, creating feedback loops that continuously improve model outputs. - Apply prompt engineering and post-training techniques to improve generative models for advertising and creative use cases. - Work on fine-tuning, preference optimization, evaluation, and other techniques for adapting foundation models to specific creative and advertising objectives. - Design and run experiments across creative generation, ranking, targeting, and delivery to understand what drives advertiser performance. - Build production ML systems that operate reliably at significant scale, from experimentation through inference and serving. - Work closely with Product, Research, Engineering, and GTM teams to turn advances in generative AI into products advertisers can use. REQUIREMENTS - Deep experience building machine learning systems for advertising. - Strong understanding of ads systems, including areas such as ranking, recommendation, targeting, bidding, conversion prediction, creative optimization, or measurement. - Hands-on experience with LLMs, multimodal models, or generative AI systems. - Strong experience with prompt engineering and model evaluation. - Experience with post-training, including techniques such as supervised fine-tuning, preference optimization, reinforcement learning, or related approaches. - Strong software engineering fundamentals and experience shipping production ML systems. - Ability to operate across research and engineering: you can experiment quickly, identify what works, and turn it into a scalable production system. - High agency. - Working English. NICE TO HAVE - Experience building ads, ranking, or recommendation systems at a major consumer, social, search, or advertising platform. - Experience with generative video, image, or multimodal models. - Experience using downstream signals such as CTR, CVR, ROAS, engagement, or retention to train or optimize ML systems. - Experience with large-scale model training, inference optimization, or distributed ML infrastructure. - Experience building AI systems that generate or optimize advertising creative. COMPENSATION & BENEFITS • We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. • Base Salary: The anticipated salary range for this role is $165 - $230k, depending on experience, skills, scope, and location. • Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. • • Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally • The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. • Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual

Sensor Tower67 дн назад

Location: Vancouver, Canada Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. As a People Operations Business Partner, you will guide and support employees while serving as an advisor to managers and the leadership team. This role is hands-on and execution-focused, weighted toward employee relations casework alongside broader program delivery (performance reviews, talent calibration, role design, and training rollout). You'll play a key role in embedding consistent people practices, contributing to team-wide initiatives, and ensuring employees and managers have a well-supported experience across our international footprint. Base Salary: $120,000 - $130,000 CAD Location: Vancouver, Canada (hybrid) What the People Operations Business Partner will do: - Own frontline employee relations, managing complex cases end-to-end and ensuring fair, consistent, and legally sound outcomes. - Partner with managers to solve day-to-day people issues, coaching on performance management, feedback, and difficult conversations. - Manage employment matters across a global workforce, building deep multi-jurisdiction employment law knowledge and working directly with PEOs, external counsel, and local advisors across AMER, EMEA, and APAC.. - Provide clear, pragmatic HR policy guidance and contribute to policy updates alongside legal. - Support our contractor and non-employee populations, navigating the distinct compliance and relationship issues they carry. - Use people data to spot trends and work with managers on practical fixes. - Advise on retention actions such as pay adjustments, promotions, and recognition. - Use AI tooling to increase leverage across casework, drafting, and analysis. - Support delivery of people programs and systems, including hands-on training rollout. SKILLS AND ABILITIES THAT THE CANDIDATE CAN BRING: - Progressive experience across multiple HR disciplines, including operations, compensation, organizational design, learning & development, employee relations, inclusion, and performance management. - Experience supporting international leaders and teams, with practical awareness of local employment laws and best practices across multiple jurisdictions. - Broad experience resolving complex employee relations issues, ideally in a fast-scaling or tech environment. - Demonstrated ability to build strong, trusted relationships with leaders — including in high-tension, legally sensitive situations — and act as an objective, influential advisor. - Experience building and defining training programs and practices from the ground up. - Exceptional time management, with the ability to juggle multiple priorities in a fast-paced, ambiguous environment. - Proactive project tracking and organizational skills, ensuring initiatives are delivered on time and to a high standard. - Proactive problem-solver who anticipates needs, raises challenges early, and takes ownership of outcomes. - Fluency with modern HRIS/ATS and people tooling (e.g. HiBob, Deel, Ashby) Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sensor Tower67 дн назад

Location: Seattle, WA, US Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. As a People Operations Business Partner, you will guide and support employees while serving as an advisor to managers and the leadership team. This role is hands-on and execution-focused, weighted toward employee relations casework alongside broader program delivery (performance reviews, talent calibration, role design, and training rollout). You'll play a key role in embedding consistent people practices, contributing to team-wide initiatives, and ensuring employees and managers have a well-supported experience across our international footprint. Salary: $130,000 - $150,000 Location: Seattle What the People Operations Business Partner will do: - Own frontline employee relations, managing complex cases end-to-end and ensuring fair, consistent, and legally sound outcomes. - Partner with managers to solve day-to-day people issues, coaching on performance management, feedback, and difficult conversations. - Manage employment matters across a global workforce, building deep multi-jurisdiction employment law knowledge and working directly with PEOs, external counsel, and local advisors across AMER, EMEA, and APAC.. - Provide clear, pragmatic HR policy guidance and contribute to policy updates alongside legal. - Support our contractor and non-employee populations, navigating the distinct compliance and relationship issues they carry. - Use people data to spot trends and work with managers on practical fixes. - Advise on retention actions such as pay adjustments, promotions, and recognition. - Use AI tooling to increase leverage across casework, drafting, and analysis. - Support delivery of people programs and systems, including hands-on training rollout. SKILLS AND ABILITIES THAT THE CANDIDATE CAN BRING: - Progressive experience across multiple HR disciplines, including operations, compensation, organizational design, learning & development, employee relations, inclusion, and performance management. - Experience supporting international leaders and teams, with practical awareness of local employment laws and best practices across multiple jurisdictions. - Broad experience resolving complex employee relations issues, ideally in a fast-scaling or tech environment. - Demonstrated ability to build strong, trusted relationships with leaders — including in high-tension, legally sensitive situations — and act as an objective, influential advisor. - Experience building and defining training programs and practices from the ground up. - Exceptional time management, with the ability to juggle multiple priorities in a fast-paced, ambiguous environment. - Proactive project tracking and organizational skills, ensuring initiatives are delivered on time and to a high standard. - Proactive problem-solver who anticipates needs, raises challenges early, and takes ownership of outcomes. - Fluency with modern HRIS/ATS and people tooling (e.g. HiBob, Deel, Ashby) Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sensor Tower67 дн назад

Senior ML Engineer - Offline Team

Location: New York City, NY, US Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. As a People Operations Business Partner, you will guide and support employees while serving as an advisor to managers and the leadership team. This role is hands-on and execution-focused, weighted toward employee relations casework alongside broader program delivery (performance reviews, talent calibration, role design, and training rollout). You'll play a key role in embedding consistent people practices, contributing to team-wide initiatives, and ensuring employees and managers have a well-supported experience across our international footprint. Salary: $130,000 - $150,000 Location: New York City What the People Operations Business Partner will do: - Own frontline employee relations, managing complex cases end-to-end and ensuring fair, consistent, and legally sound outcomes. - Partner with managers to solve day-to-day people issues, coaching on performance management, feedback, and difficult conversations. - Manage employment matters across a global workforce, building deep multi-jurisdiction employment law knowledge and working directly with PEOs, external counsel, and local advisors across AMER, EMEA, and APAC.. - Provide clear, pragmatic HR policy guidance and contribute to policy updates alongside legal. - Support our contractor and non-employee populations, navigating the distinct compliance and relationship issues they carry. - Use people data to spot trends and work with managers on practical fixes. - Advise on retention actions such as pay adjustments, promotions, and recognition. - Use AI tooling to increase leverage across casework, drafting, and analysis. - Support delivery of people programs and systems, including hands-on training rollout. SKILLS AND ABILITIES THAT THE CANDIDATE CAN BRING: - Progressive experience across multiple HR disciplines, including operations, compensation, organizational design, learning & development, employee relations, inclusion, and performance management. - Experience supporting international leaders and teams, with practical awareness of local employment laws and best practices across multiple jurisdictions. - Broad experience resolving complex employee relations issues, ideally in a fast-scaling or tech environment. - Demonstrated ability to build strong, trusted relationships with leaders — including in high-tension, legally sensitive situations — and act as an objective, influential advisor. - Experience building and defining training programs and practices from the ground up. - Exceptional time management, with the ability to juggle multiple priorities in a fast-paced, ambiguous environment. - Proactive project tracking and organizational skills, ensuring initiatives are delivered on time and to a high standard. - Proactive problem-solver who anticipates needs, raises challenges early, and takes ownership of outcomes. - Fluency with modern HRIS/ATS and people tooling (e.g. HiBob, Deel, Ashby) Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Voodoo68 дн назад

Location: Helsinki; Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile gaming industry. The Voodoo Ad-Network is an autonomous product group of around 60 highly driven professionals with an ambitious mission: building top-tier ad network services. Our primary goal is to leverage Voodoo's massive first-party data ecosystem to optimize and scale monetization. We are in a rapid growth phase, expanding into new ventures such as opening to external inventory, penetrating the external advertiser market, and driving social network monetization following our recent acquisition of BeReal. To support this incredible trajectory and promising early results, we are scaling our team. The Models team is a core element of the targeting performance. It leverages machine learning and a strong business understanding to directly impact the product's financial performance. It's composed of mostly senior Data Analysts, Analytics Engineers, Data Engineers and Data Scientists/ML Engineers that iterate together on finding and building the next performing iteration. This role can be either Paris or Helsinki based and done in a hybrid setup. ROLE We're looking for a Senior ML Engineer to join our Models team. You will be joining a dedicated squad of Data Engineers, Data Scientists, and ML Engineers focused on building and maintaining the ML training infrastructure that powers our ad-targeting models from data preprocessing through model deployment to production monitoring. In this role, you will be leading the following topics: - Architectural Ownership: Take end-to-end ownership of highly visible projects from ideation to production release. This includes feature scoping, timeline estimation, architecture design, and benchmarking new technologies. - Pipeline Engineering: Build and maintain quality data and ML pipelines to align with ever-evolving business and machine learning needs. Optimize training pipelines for performance, memory efficiency, and cost (e.g. spot instance strategies, efficient data loading, preprocessed artifact reuse). - Data Scientists Enablement: Enable Data Scientists to iterate faster by providing reusable, well-tested pipeline components (transformers, dataloaders, training utilities) and reviewing their contributions to shared code. Extend dataset capabilities: integrating new data sources, scaling feature windows, and increasing training data volumes without breaking pipeline constraints. - Deep Learning Development: Contribute to deep learning development: GPU workload orchestration, custom PyTorch training loops, and model architecture support. - ML Lifecycle & Reproducibility: Maintain reproducibility and consistency across the ML lifecycle: versioned configs, experiment tracking, and online-offline consistency tooling. - Scalability & Reliability: Collaborate with infrastructure teams on scalability — node pools, resource monitoring, CI/CD migrations. Participate in weekly rotation to triage and resolve alerts from Airflow, dbt, and related systems. - Agile Collaboration: Thrive in a fast-paced agile environment with rapid decision-making processes. You will collaborate daily with back-end developers, data scientists, infrastructure engineers, and product managers. - Mentorship & Team Culture: You will actively contribute to our engineering culture, share knowledge, and ensure every team member feels comfortable, supported, and empowered to grow in their role. PROFILE We are looking for a Senior ML Engineer who deeply understands both the ML training lifecycle and the specific challenges of putting machine learning models into production at scale. - 5+ years minimum of experience as an ML Engineer or a similar role - End-to-End ML Ownership: Problem framing, baselines, experimentation, deployment, and iteration - Python Proficiency: Extensive knowledge for ML pipeline code: preprocessing, training/evaluation workflows, experiment utilities, and reproducible configs - Training Mechanics: Comfortable implementing training mechanics where needed (custom steps/metrics, dataloading patterns, performance-conscious preprocessing), not only notebook-level prototyping - ML Frameworks: Practical experience training and evaluating models with scikit-learn, LightGBM, PyTorch for deep learning - Performance Optimization: Experience optimizing memory usage during data preprocessing and model training - Experiment Management: Hyperparameter tuning, experiment tracking, and reproducible training (configs, seeds, versioning) - Cloud & Infrastructure: Experience with Amazon Web Services. Familiarity with scalability, reliability, and security topics - ML Production Awareness: Understanding of the challenges involved in running ML models in production (familiar with topics such as feature store, training-serving skew, etc.) - Model Serving: Experience with model serving infrastructure (real-time or batch inference, latency/throughput optimization) is a plus - Excellent communication skills in English OUR STACK Python · Scikit-learn · LightGBM · PyTorch · DBT · Spark · MLflow · Prometheus · Terraform · Airflow · Kubernetes · Amazon Web Services BENEFITS - Excellent benefits that will depend on the country you're based in

Sensor Tower68 дн назад

Location: Shenzhen, China Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience. What you will do: - Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells. - Have c-level discussions with customers and work on strategizing their use cases with our platform. - Create, manage, and implement Quarterly Business Reviews. - Proactively understand the clients’ business to provide competitive insights and trends. - Collaborate with global product, engineering and other technical teams to improve our product offerings in China. - Follow industry trends and interpret these into day-to-day business impact. - Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases. - Identify product penetration, renewal, and upsell opportunities within the managed customer base. Experience and skills that you can bring: - Full fluency of the Mandarin and English languages. - Experience in SaaS sales as a BDR, SDR, AE, or Account Manager. - Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward. - Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus. - Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base - Self-starting attitude and entrepreneurial spirit are highly encouraged. - An eye for detail following the industry trends and interpreting these into day-to-day business impact. - Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sensor Tower68 дн назад

Support Specialist, US Tier 2

Location: Beijing, China Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience. What you will do: - Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells. - Have c-level discussions with customers and work on strategizing their use cases with our platform. - Create, manage, and implement Quarterly Business Reviews. - Proactively understand the clients’ business to provide competitive insights and trends. - Collaborate with global product, engineering and other technical teams to improve our product offerings in China. - Follow industry trends and interpret these into day-to-day business impact. - Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases. - Identify product penetration, renewal, and upsell opportunities within the managed customer base. Experience and skills that you can bring: - Full fluency of the Mandarin and English languages. - Experience in SaaS sales as a BDR, SDR, AE, or Account Manager. - Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward. - Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus. - Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base - Self-starting attitude and entrepreneurial spirit are highly encouraged. - An eye for detail following the industry trends and interpreting these into day-to-day business impact. - Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Runway72 дн назад

Location: Remote; Seattle, WA; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We’re building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we’re growing our support team to ensure we can continue to provide delightful experiences for our users every day. We're looking for creatives at heart that can pick up new tools fast, hold up under high ticket volume without losing quality and identify solutions vs. just clearing the queue. If that's you, read on! WHAT YOU’LL DO - Work through a high volume of inbound support tickets across Free, Standard, Pro and Unlimited plans with speed and accuracy - Handle escalations from our AI support layer with sharp judgement on what needs a human and what doesn't - Identify patterns across tickets and proactively surface them to the product team- not just reporting, but also offering thoughtful recommendations based on what you're seeing - Help identify opportunities to maintain or build self-service content: help docs, short-form videos, FAQs, etc. - Engage with the Runway community on Discord and other forums - Contribute directly to process improvements and automation, including building things yourself when the opportunity is there - Triage complex technical issues for escalation to Enterprise support - Live troubleshoot within the Runway platform as needed WHAT YOU’LL NEED - You're already comfortable in tools like Notion, Slack, Zendesk (or similar), Google Workspace and AI platforms - Strong written communication: clear, direct, and thoughtful at volume - A learn-by-failing mentality, when you hit something unfamiliar, you have an experimental mindset - Natural curiosity about how products work, why users get confused, and what could be done better - Comfort managing your own work in a fast-moving environment- high ownership and high autonomy - Data driven mindset: you notice patterns and know how to communicate them - 1-3 years in customer support, operations, or technical role - Expertise and/or interest in the creative space, AI or both - Genuine interest in AI, creative tools or both WHAT SETS YOU APART The most successful people in this role don't just keep up- they set the pace. They move through 60, 80, even 100+ tickets in a day without letting quality slip. They're reading the queue, not just clearing it. They notice what keeps surfacing and do something about it, a message to product, a doc, sometimes something they built themselves. They show up with ideas no one asked for yet. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

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