Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as our early Singapore-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across ASEAN, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our product development and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As our early CSM in Singapore, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of ASEAN and broader APAC customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as the early in-region CS presence, developing where needed, ASEAN-specific processes, playbooks, and best practices that account for regional business cultures
You may be a good fit if you have:
8+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Mandarin language fluency
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Singapore; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues
Manage the end-to-end resolution of job cancellation requests and missing inspection documents
Oversee PSS dispute resolutions
Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls
Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals
Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes
Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements
Identify process automation opportunities and maintain rigorous documentation for revenue recognition
Provide peer coverage to ensure continuous support
Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping production underway
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Software Engineer on the ‘BrandX’ team, which is part of the wider ‘Order Engineering’ group.
BrandX (Brand Experience) builds the tools restaurant brands and Olo's internal teams use to run their business on Olo. We own the Dashboard that brand operators log into every day, the internal Admin application, and the billing and invoicing systems that turn platform usage into invoices. We also own how brands sign in and manage their users, including SSO and two-factor authentication, and we are building Olo AI Assist, a natural-language assistant inside the Dashboard.
The team is seven engineers spread across the US and Europe, and you'd be our first hire in Northern Ireland. Because the team sits between brands, Finance, and the rest of Order Engineering, the work is varied. One week you might be shipping a new Dashboard settings page, the next you're tracing a billing discrepancy across our finance integrations or teaching Olo AI Assist a new skill so a brand can update hours across hundreds of stores just by asking. You'll pair with senior engineers, review and ship code most days, and use Claude Code as a normal part of how you work.
How you’ll make an impact
Learn the BrandX domain and technology stack, and get to know the brands, Finance partners, and Order Engineering teams we work with.
Own small-to-medium features end to end, from understanding the requirement to shipping it, with senior engineers available when you need them.
Write code that meets our standards, and participate in code reviews as both author and reviewer.
Build reliable and maintainable software, with test coverage that matches the risk of the change.
Contribute to the team’s delivery pipeline, including test coverage, CI, and deployment practices.
Use Claude Code and GitHub Copilot as your default way of building, and help the team push what these tools can do.
Troubleshoot and debug production issues, learning how our systems fit together along the way.
Participate in team ceremonies such as daily stand-ups and retrospectives, sharing updates and feedback.
Take part in learning activities, including game days and training sessions, to build familiarity with Olo’s tools and processes.
Join the on-call rotation, with responsibilities that grow as you learn the team’s systems.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
1 to 3 years of professional software engineering experience, or a strong portfolio of shipped projects.
Working knowledge of C# and .NET, and comfort reading code you didn't write.
Some experience building web UIs. We use React and TypeScript, but any modern framework is a fine starting point.
Comfortable with SQL and relational data. A lot of our work is understanding how data moves between systems.
You understand the difference between unit, integration, and end-to-end tests and when each one earns its place.
AI coding agents are your default way of working. You use tools like Claude Code daily, you can explain the fundamentals underneath what they generate, and you're excited about a team that expects you to push them further.
You ask questions early, write things down, and are comfortable working with colleagues in other time zones.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
THE ROLE & TEAM
Product Data Science & Engineering is a portfolio team within Product & Technology. Partnering across Product, Engineering, Design, Marketing, and Commercial leadership, we set Xero’s data science strategy across broad product areas and operate in an AI-native way—using AI to transform how we work, not just what we ship.
The team co-own Xero's metrics stack, experimentation strategy, and enterprise data architecture and builds AI-powered customer experiences including the Jax chatbot and agentic workflows—in partnership with Anthropic, OpenAI, and Google. They also lead AI measurement and productionisation. We work in an AI-native way. That means AI changes how data science itself gets done here, not just what we ship.
This is a new strategic leadership role created to scale Xero's data science and AI capabilities. You will take full ownership of the data science, analytics, ML, and AI strategy and execution across Accounting & Bookkeeping, Small Business, and AI products.
This role combines strategic product vision (including Jax, agentic workflows, and AI-powered features) with platform thinking across the metrics stack, experimentation, data quality, and governance, driving enterprise-level impact across every product team.
WHAT YOU’LL DO
- You will translate company-level objectives into strategic sub-objectives across analytics, ML, AI products, and experimentation, elevating both the quality of decisions and the leverage Xero gains from its data and AI investments.
- Lead, mentor, and grow a team of data scientists, analytics engineers, ML engineers, and managers, scaling the function from ~12 to ~30.
- Design team structures and operating models that preserve high throughput across multiple locations and time zones.
- Operate as an AI-native leader, driving how AI changes how data science operates and ships value across Xero.
- Act as the primary data partner to Product & Technology, advising C-suite and SLT on data utilization, retention strategy, new data domains, and AI investment decisions.
- Represent data science in executive forums and partner with Product, Engineering, Design, Marketing, Commercial, Legal, Privacy and Risk on strategy, prioritisation and governance.
- Own AI governance, model risk, data quality, privacy posture, and experimentation integrity across the portfolio, ensuring company-wide compliance and integrity.
- Drive behavioral, technical, and cultural standards across the vertical. Own and improve global hiring practices, build talent maps, and coach senior leaders and individual contributors to raise the bar across Xero.
- Proactively identify delivery and strategic risks, designing robust organizational processes that yield consistent, high-quality outcomes for Xero.
WHAT YOU’LL BRING WITH YOU
We welcome candidates from analyst, scientist, engineer, or AI/ML-focused backgrounds—a linear data science career is not required. What matters most is that you have operated, shipped, and led at scale within a fast-paced technology environment. As a self-starter and executive partner, you will shape and lead strategic agendas alongside C-suite and senior leadership, driving throughput across multi-location, global teams. You excel at bringing structure to complex cross-functional challenges, managing ambiguity, and maintaining a strong "Xero-first" mindset focused on delivering strategic value and accountable execution.
- Ability to act as a proactive self-starter and executive partner, shaping strategic agendas with C-suite and SLT, presenting to board-level leadership, and influencing key investment decisions.
- Proven ability to manage ambiguity, bring structure to complex cross-functional challenges, sustain throughput across multi-timezone teams, and hold stakeholders accountable to a "Xero-first" standard.
- Skilled in leading managers, coaching leaders into senior roles, developing high-performing teams, and constructively escalating strategic risks when necessary.
- Experienced in navigating teams through significant scale-ups, operating model transformations, and continuous evolution in fast-paced environments.
- Practical experience leveraging frontier-model platforms (e.g., Anthropic, OpenAI, Google) to build agentic workflows, chatbots, and AI-powered products, as well as transforming team operating models using AI workflows.
- Substantial experience leading data science, ML, or analytics functions, with a proven track record of managing other people leaders across multi-team structures.
- Extensive experience building and running enterprise-scale data science functions, AI/ML productionisation, AI governance, model risk frameworks, and experimentation integrity.
- Deep technical fluency across applied ML, analytics engineering, instrumentation, eventing, and schema governance, with a strong engineering mindset focused on building scalable platforms and reusable architectures.
- Prior exposure to SaaS or small business segments, with a track record of driving scale, data quality, and privacy compliance.
- Technical bachelor's or master's degree (PhDs welcome for applied, high-impact organizational challenges), supported by public thought leadership or open-source contributions in data or AI.
WHERE AND HOW YOU CAN WORK
This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products.
Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it.
You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here.
WHAT YOU'LL DO
- Own detection and response end to end: what we log, what we alert on, how we triage and how we recover
- Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume
- Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read
- Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit
- Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls
- Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one
- Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find
- Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team
- Participate in an on-call rotation for security incidents
WHAT YOU'LL NEED
- Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward
- Experience building and tuning detections in a modern SIEM, ideally managed as code
- Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs
- Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools
- Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity
- Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job
- Judgment about what to alert on, what to automate and when to wake someone up
EVEN BETTER IF YOU HAVE
- Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets
- Experience building detections or guardrails for AI agents, LLM tooling or MCP servers
- Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody
- Published open source detection content
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is hiring an Infrastructure Security Engineer to secure the platform our models are trained and served on. The role covers Kubernetes platform security, cloud identity and access, software supply chain, tenant isolation in the serving layer and the research infrastructure behind our models.
Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline, and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what the platform has to enforce to stop it.
This is a hands-on engineering role on the Security team. You'll write policy, tooling and infrastructure code, work in the platform team's repositories, and ship controls that hold up in production.
WHAT YOU'LL DO
- Design and ship security controls in our Kubernetes ecosystem: admission policy, RBAC, workload identity, network policy and runtime hardening across every cluster we run
- Harden the software supply chain from dependency intake through build and deploy, including package firewalling, artifact signing and provenance, and admission controls that block what doesn't pass
- Own cloud IAM and identity architecture: least-privilege roles, short-lived credentials and workload federation
- Secure research infrastructure and training pipelines, including access to model weights and datasets, without slowing down the people using them
- Threat model new platform components before they ship and turn the findings into concrete requirements the owning team can act on
- Build guardrails for AI agents and developer tooling operating inside our infrastructure
- Write infrastructure as code and policy as code, and treat security configuration with the same review and rollout discipline as any other change
- Give the incident response team what they need when infrastructure is involved: fast answers about how a system works and what to shut off
WHAT YOU'LL NEED
- Hands-on experience securing Kubernetes in production: you've written admission policies, debugged RBAC and workload identity problems and understand how a cluster gets compromised
- Working knowledge of cloud IAM and networking on at least one major cloud platform, including how identity federation and short-lived credentials actually work
- Experience with infrastructure as code and GitOps-style deployment, and the habit of shipping security changes through the same pipeline as everything else
- Comfort writing Python, Typescript, Rust or another language to build tooling, not just scripts
- An understanding of software supply chain attacks and the controls that stop them: signing, provenance, SBOMs, admission enforcement
- Clear writing. Design docs, threat models and explanations to engineers who don't work in security are all part of the job
- Judgment about which controls to enforce, which to recommend and how to roll out a breaking change without breaking the company
EVEN BETTER IF YOU HAVE
- Experience securing GPU or HPC-style compute, training pipelines or research environments
- Experience with policy engines and admission controllers (Kyverno, OPA Gatekeeper, Falco or similar)
- Multi-tenant isolation design in a cloud environment: ABAC, scoped credentials, per-tenant boundaries
- Experience producing security architecture evidence for SOC 2, ISO 27001 or other audits and customer assessments
- Open source contributions or published work in cloud or Kubernetes security
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
About the role:
As the
SEO Manager (China Market)
, you will be responsible for driving Tickmill's organic growth strategy across Mainland China and Chinese-speaking audiences globally. You will develop and execute localized SEO initiatives tailored to the Chinese digital ecosystem, enhancing our visibility across leading search engines such as Baidu, Sogou, Shenma, and Qihoo 360, while leveraging platforms including WeChat, Zhihu, Toutiao, and Xiaohongshu to strengthen brand authority and generate qualified traffic.
Working closely with Marketing, Content, Development, Product, and Compliance teams, you will optimize website performance, improve organic rankings, identify new growth opportunities, and ensure all SEO activities align with local market requirements and industry regulations.
What does the role look like?
Develop and execute comprehensive SEO strategies tailored for Baidu and other major Chinese search engines to drive organic traffic growth and brand visibility.
Optimize website architecture, metadata, content structure, internal linking, and on-page elements in accordance with Chinese search engine ranking factors and best practices.
Conduct in-depth keyword research focused on Forex, CFDs, trading, and financial services to identify high-intent traffic opportunities.
Collaborate with developers to improve technical SEO performance, including site speed, mobile responsiveness, crawlability, indexing, and compliance with local web requirements.
Partner with the Content team to create and optimize localized educational, trading, and promotional content designed for Chinese-speaking audiences.
Build and maintain a high-quality backlink profile through outreach initiatives, financial portals, local media, industry directories, forums, and PR opportunities.
Leverage platforms such as WeChat, Zhihu, Toutiao, and Xiaohongshu to strengthen organic visibility, audience engagement, and brand authority.
Monitor SEO performance using tools such as Baidu Tongji, Baidu Webmaster Tools, Google Analytics, Ahrefs, Semrush, and other relevant platforms.
Conduct regular competitor analysis to identify market trends, benchmark performance, uncover traffic gaps, and recommend strategic improvements.
Stay up to date with changes in Chinese search engine algorithms, digital marketing trends, and Forex/CFD regulatory requirements to ensure all activities remain compliant and effective.
Prepare regular performance reports and provide actionable recommendations to stakeholders based on SEO insights and business objectives.
Work cross-functionally with Marketing, Product, Content, Development, and Compliance teams to continuously enhance the customer acquisition journey through organic channels.
What do you need to succeed in this role?
Minimum 2 years of hands-on SEO experience with a proven track record of managing successful campaigns targeting the Chinese market.
Strong experience within the Forex, CFD, Fintech, Crypto, Online Trading, or wider Financial Services industry.
Deep understanding of Chinese search engines, particularly Baidu, and familiarity with ranking algorithms and optimization best practices.
Strong expertise in keyword research, technical SEO, on-page optimization, content strategy, and link building.
Hands-on experience using Baidu Webmaster Tools, Baidu Tongji, Ahrefs, Semrush, Dragon Metrics, or similar SEO platforms.
Good understanding of HTML, CSS, JavaScript, website architecture, and search engine crawling and indexing processes.
Ability to analyse large datasets, identify business opportunities, and translate insights into actionable SEO strategies.
Experience working closely with developers, content creators, marketers, and other cross-functional stakeholders.
Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment.
Excellent analytical, communication, presentation, and stakeholder management skills.
Native or bilingual proficiency in Simplified Chinese (written and spoken) and professional proficiency in English.
Will be considered as a plus:
Experience managing SEO strategies for regulated financial services brands targeting Chinese-speaking audiences.
Strong knowledge of ICP requirements, CDN optimization, and website localization best practices for Mainland China.
Experience optimizing content and visibility across WeChat, Zhihu, Xiaohongshu, Toutiao, or other Chinese ecosystem platforms.
Familiarity with Chinese financial regulations and compliance considerations related to Forex and CFD marketing activities.
Experience identifying and scaling alternative organic acquisition channels beyond traditional search engines.
Passion for digital marketing, innovation, and continuous learning within the SEO and trading industries.
What to expect from our recruitment process:
First interview with hiring managers or HR
Second interview with top management
Make your next Career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: United Kingdom; Poland
About the company
Pixelogic Media Partners, LLC, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo and Cape Town, Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms.
Pixelogic Media provides technology solutions to the entertainment industry. We are responsible for helping Hollywood Studios and content owners to get their content to global audiences by providing all language services including scripting, subtitling, access services and dubbing. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring.
Our clients include major Hollywood studios and dozens of independent studios. To date, we’ve delivered thousands of titles to iTunes, Google, Netflix, Amazon, and others. We’ve created a large percentage of iTunes Extras titles available on the App Store, developed the specification of and delivered the first Cross-Platform Extras titles, authored more than eight-thousand DVDs, two-thousand Blu-rays, as well as award-winning tablet and mobile apps.
About the role
Due to increased demand for localized content, Pixelogic is looking for
experienced English into Polish SDH and subtitling translators and QCers
to establish a professional, high-performing collaboration as part of our language services department, with the end goal of servicing our clients’ end-to-end projects.
The ideal candidate will be highly motivated, possess a flexible attitude, and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.
Due to the sensitive nature of delivery schedules,
time flexibility
is of paramount importance.
Requirements
Responsibilities
Responsible for all aspects of subtitle file creation, depending on assignment, whether Conforming, Translating, Adaptation, or Proofreading/QC of subtitle and SDH files, using Pixelogic's proprietary cloud-based subtitling software.
Translate and adapt SDH cues, including speaker identification, sound effects, music cues, and other accessibility elements, while maintaining linguistic accuracy and readability.
Leverage in-house glossary tools for consistency across products and follow client style guide specifications and SDH accessibility requirements.
Handle rejections and make corrections in files.
Remain current with industry trends and adapt to evolving client requirements.
Maintain the confidentiality of sensitive content.
Requirements:
Native-level Polish and excellent English language skills.
Knowledge of other languages is an asset.
Minimum of 2 years of subtitle and/or SDH translation, adaptation, and/or proofreading/QC experience required.
Demonstrated understanding of SDH conventions, including speaker IDs, sound effect descriptions, and accessibility-focused subtitle practices.
Attention to detail and accuracy.
Must have demonstrated ability to accomplish work on a rigorous schedule (on-time delivery and flexible working hours).
Ability to follow technical specifications, accessibility requirements, and style guides for multiple client content types.
Location: Limassol, Cyprus
Freedom24 is a trusted online broker with expertise in the US, European, and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets.
Freedom Team is a union of highly qualified professionals on the market, bursting with vibrant energy and pioneer ideas. All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. We work in a high-paste environment and within cross-functional teams. We are dedicated to achieving the best possible result, and no one thinks he doesn’t make a change.
We’re looking for a hands-on advertising expert to grow customer acquisition across search engines and AI chat platforms, with AI agents and automation at the core of campaign management.
If you feel like you’re a good fit for us and we are a good fit for you, go ahead and check this position out.
Responsibilities
AI & Automation
Build and optimise AI agents to manage bidding settings, budgets, keywords and negative keywords.
Use LLMs to analyse search queries, identify growth opportunities, detect wasted spend and generate ad variations.
Connect advertising platforms, analytics and internal data through APIs to automate campaign analysis, reporting and actions.
Test and monitor automated workflows, with clear limits and approval rules for campaign changes.
Search Engines & AI Chat Platforms
Own the planning, launch, optimisation and scaling of paid search campaigns across search engines.
Explore and test customer acquisition through AI chat platforms, including paid advertising formats where available.
Launch and optimise remarketing campaigns, with audiences, exclusions and messaging tailored to each stage of the customer journey.
Write and test clear, relevant ad copy adapted to each platform, audience and user intent.
Measurement & Performance
Improve conversion tracking, offline conversion integration and attribution across channels.
Use experiments and conversion value to guide bidding, budget allocation and campaign optimisation.
Identify which campaigns attract valuable customers and scale successful approaches.
Requirements
Hands-on experience building or implementing AI agents, LLM-based workflows or automation solutions in advertising, marketing or analytics.
Strong experience independently managing paid search campaigns, with a proven record of improving performance and scaling results.
A solid understanding of bidding strategies, keyword management, search query analysis and value-based optimisation.
Experience launching and optimising remarketing campaigns and audience strategies.
Working knowledge of analytics, tag management, offline conversions and attribution.
Practical experience with APIs and tools such as Python, JavaScript, SQL or automation platforms.
Strong analytical skills and the ability to turn data into clear decisions and measurable improvements.
Excellent written communication and ad copywriting skills.
Initiative to explore emerging advertising channels, challenge existing processes and take ownership of improvements.
Experience testing advertising or customer acquisition through AI chat platforms is a plus.
Benefits
Ownership of a meaningful area of performance marketing, with scope to influence how the work is done;
The opportunity to build and apply AI-powered solutions in a live advertising environment;
An international team and a preferred office location in Cyprus; remote work may be considered;
Relocation support for you and family members;
Compensation discussed individually, based on your experience and expectations.
Location: Calgary, Canada; Toronto, Canada; Vancouver, Canada; Ottawa, Canada
Top 3 Reasons To Join Us
Competitive salary
100% Remote
Insurtech industry leader worldwide
About Us
At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.
We are the leading provider of cutting-edge technology to the insurance industry
We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
We’ve grown our annualized revenue by over 1000% since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
Develops test plans for new workflows and processes; documents process changes
Create process models for current and future states for process analysis
Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed
What We Need
A degree in Business, IT or any relevant field
At least 7 years of experience in a BA role
Previous experience working in the insurance industry or Insurtech is a must
Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
Basic understanding of the technical development cycle of a mobile application or web portals
Agile/Scrum Framework for Project Planning & Release Management experience is a must
Strong written and verbal communication skills in English
Why You’ll Love Working Here
Full-remote
Local time zone office hours, work by your schedule
Paid annual leaves
Employee stock options
Performance bonus
Location: Malta; Cyprus
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a motivated and results-driven
Business Development Manager
to join our team.
The ideal candidate has an established network of contacts within the gambling industry and a proven ability to identify and develop new business opportunities.
In this role, you will play a key part in driving company growth, expanding our client base, building strategic partnerships, and developing new revenue opportunities.
Responsibilities:
Identify and pursue new business opportunities within the gambling industry.
Leverage your existing industry network to generate leads and establish new partnerships.
Build and maintain strong relationships with clients and business partners (negotiations and close deals)
Represent the company at conferences/ events
Work closely with internal teams to ensure long-term client relationships.
Requirements
Proven experience in business development, sales, or a similar commercial role.
Strong network and established contacts within the gambling industry.
Excellent communication, negotiation, and relationship-building skill
Self-motivated, proactive, and results-oriented.
Strong understanding of the gambling/igaming market.
Fluent English is required. Additional languages such as Russian, Hebrew, or other languages are a strong advantage;
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
As a Loyalty Manager at Neo Group, you will play a key role in strengthening relationships with one of our major client's most valued players. This unique B2B role blends VIP account management with targeted retention strategy, focusing on creating tailored experiences that drive engagement, loyalty, and long-term player value for our client's brand. You’ll act as a trusted point of contact for their international VIP players, ensuring the client's operational goals are met through a seamless and rewarding player journey.
What you will be doing
Portfolio Management:
Manage a targeted portfolio of our client's potential and existing VIP players, building meaningful relationships through calls, emails, and chat on behalf of the brand.
Player Escalation & Upselling:
Reactivate, upsell, and escalate users to the client's higher VIP tiers when appropriate, aligning with the client's specific ROI and retention objectives.
Behavioral Monitoring:
Track player behavior within the client's ecosystem and act swiftly on key triggers like deposits, withdrawals, wins, and losses.
Operational Coordination:
Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the client's user base.
Campaign Execution:
Execute data-driven retention campaigns and reward offers on behalf of the client, rigorously tracking performance and reporting outcomes to stakeholders.
Lifecycle Communication:
Maintain timely, proactive communication with players based on their platform activity to foster ongoing loyalty to our client's products.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Requirements
Proven experience
in customer service, CRM, or user engagement.
Excellent communication skills,
both written and verbal, in English and at least one other native language.
Ability to build trust
with players without relying on excessive bonuses.
Familiarity with iGaming products
and user behavior.
Comfortable working with performance KPIs
and analyzing user activity reports.
Proactive, autonomous, and organized.
Proficient
with CRM tools, Slack, and other dashboards.
Nice to Have
Previous experience with VIP users or retention in the industry.
Experience in a fast-paced, performance-driven environment.
This is a fantastic opportunity to join a growing team and make a direct impact on our international markets. If you're a skilled relationship-builder with a passion for gaming, we encourage you to apply.
Benefits
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 10 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion has been at the cutting edge of AI since before ChatGPT launched. The job of the Model Capabilities team is to keep us there. We own the model layer of Notion AI: integrating frontier models as they ship, keeping inference reliable and economical at scale, and building new capabilities that other teams take advantage of.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Bring new frontier models into production quickly, making them available for our users and our engineers.
- Make inference reliable: better error categorization, self-healing retries, and cross-provider failover.
- Own observability for the model layer, driving down both time to detection and time to fix.
- Build new model-level capabilities and help product teams adopt them.
- Act as connective tissue across Notion's AI teams: find the gaps, unblock people, and make sure fixes land with the right owner.
SKILLS YOU'LL NEED TO BRING:
- Comfort with a moving frontier: The model landscape changes monthly. You keep up with it, form your own view of what's real, and stay pragmatic about what's worth adopting now.
- AI fluency as a practitioner: You use AI tools seriously in your own work and have opinions about where they help and where they don't.
- Production AI systems experience: You've built and operated systems on top of LLM APIs, not just prototyped with them. You understand token economics, streaming, tool calling, context limits, and how each of these fails in production.
- Measurement before conviction: You don't ship a prompt or model change on vibes. You define what "better" means, build or use the evaluation to test it, and are willing to be proven wrong by your own data.
- Cost and performance instincts: You treat latency and dollars as product qualities, not afterthoughts, and you can reason about the tradeoff between them and output quality.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $255,000 – $300,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Cybersecurity Compliance Specialist, you will be the front-line champion and strategist safeguarding Docebo's security posture and driving customer trust. You will bridge the gap between technical rigor and client confidence, translating complex compliance frameworks (like NIS2, NIST, GDPR, ISO, SOC, and FedRAMP) into competitive advantages. In this role, your work directly accelerates deal cycles, empowers our sales and legal teams, and ensures our global SaaS ecosystem remains fortress-secure.
⚡ THE DAY-TO-DAY
- Champion Customer Trust: Respond to prospect and customer security requests, review RFIs/RFQs, and deliver flawless responses regarding Docebo's compliance and security posture.
- Drive Compliance & CAPs: Tackle customer security questionnaires head-on and collaborate internally to establish Corrective Action Plans (CAPs) for outstanding requirements.
- Power Legal Alignment: Partner with the Docebo legal team to review Customer Agreements, Terms & Conditions, and Data Processing Addendums, seamlessly mapping client requirements to standard processes.
- Spearhead Audit Readiness: Lead and support annual customer audits while partnering with the GRC team during SOC2, ISO (27001, 9001, 42001), and NIS2 assessments.
- Automate for Efficiency: Leverage AI tools and basic programming capabilities to automate internal processes and optimize compliance workflows.
- Publish & Curate Insights: Organize internal compliance documentation and publish up-to-date materials directly to Docebo’s "trust pages" using platforms like Vanta.
- Evaluate Vendor Risk: Support third-party vendor risk assessments, monitor security controls, and maintain management reporting dashboards to mitigate external supplier risks.
🦸 YOUR SUPERPOWERS
- Proven SaaS Expertise: 4+ years of hands-on experience supporting security activities, audits, and compliance in SaaS environments, backed by a Bachelor's degree in Computer Science or a related field.
- Cloud & Privacy Mastery: Solid working knowledge of cloud environments (AWS, Azure, GCloud) alongside data privacy regulations like GDPR, CCPA, and PIPEDA.
- Framework Fluent: Deep familiarity with security and compliance standards including ISO/IEC (27001, 27017, 27018, 27701, 9001, 42001), SOC 2, PCI, NIS2, and CFR21 Part 11.
- Technical Savvy & Automation Mindset: Basic coding skills and hands-on experience with modern security governance platforms like Vanta and 1UP.
- Articulate Communicator: Exceptional written and verbal English communication skills, with a knack for translating complex technical concepts into clear customer answers.
- Problem-Solver Extraordinaire: Proactive, adaptable, and deeply passionate about the intersection of technology, business, and enterprise learning.
🌟 BONUS POINTS
- Certified Specialist: Holding certifications such as CISA, CIPP (or CIPT), or CompTIA Security+.
- FedRAMP Familiarity: Basic understanding and exposure to the FedRAMP framework.
- Advanced Academic Background: Specialized degree focus in Information Security or Auditing.
🧭 OUR INTERVIEW PROCESS
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 60-minute video call with the hiring manager, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: A 45-minute practical case study/technical discussion with key members of the Compliance & GRC team.
Step 4: A final 30-minute chat with our Security Leadership team to discuss long-term vision, growth, and team alignment.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Location: US
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you.
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need.
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful.
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale.
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $150,000 - $200,000 USD
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
Niantic Spatial makes the physical world computable, helping people and machines collaborate safely by aligning how they understand reality. One of the fundamental problems we're helping autonomy teams and engineers overcome is the sim-to-real gap for visual-spatial understanding. We're applying our team's decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI.
We're looking for a Senior Computer Vision Engineer to join our Embodied AI team, focused on 3D scene understanding and semantics. A reconstructed environment is only useful to a robot once it knows what is in it: which surfaces are floor, which objects can be grasped, moved, or opened, where one room ends and another begins. You'll work hand in hand with our Research Scientists to take advances in open-vocabulary perception, 3D semantic labeling, and scene graph construction and turn them into reliable capabilities that embodied AI teams can use in production.
This is an applied research role. You'll live at the boundary between a research prototype and a production pipeline: adapting methods so they hold up on messy customer captures, lifting 2D semantic signals into geometrically consistent 3D, defining what "semantically correct" means for a downstream policy, and feeding what you learn back into the research agenda. You understand that the difficult part is often not the core method, but the messy inputs, edge cases, operational constraints, and downstream requirements surrounding it. You care about quality, cost, latency, and reliability, and you know that a system is only successful when people can depend on it. This is a hands-on engineering role for someone who wants to build, ship, and own outcomes. You'll help shape both the technology and the product, while remaining close to the code and the problems our customers are trying to solve.
What You'll Do
- Productionize 3D Scene Understanding Capabilities - Turn research prototypes in open-vocabulary segmentation, 3D semantic and instance labeling, affordance prediction, and scene graph construction into reliable pipeline components and services that operate across varied customer data and environments.
- Own End-to-End Output Quality - Ensure that reconstructed environments carry labels, instances, and relationships that are consistent, complete, and correct enough for downstream simulation and policy learning, and define what "correct enough" means for each customer workflow.
- Bridge Research and Production - Work day to day with the Embodied AI Research Scientist: pressure-test new methods on real customer data, identify where they break, and bring production and customer constraints back into research planning to prioritize the advances that matter most.
- Make Systems Robust to the Real World - Diagnose failures caused by capture quality, scene complexity, scale, calibration, coordinate conventions, and other assumptions that prototypes often leave implicit.
- Build Evaluation and Quality Infrastructure - Create datasets, regression tests, quality gates, and benchmarking tools that help the team measure whether changes improve the system.
- Improve Performance, Throughput, and Cost - Profile and optimize GPU and distributed workloads, reduce unnecessary reruns, and help establish the economics of running reconstruction at scale.
- Work Across the Product Boundary - Partner with Embodied AI product and engineering teams to understand customer requirements and deliver capabilities that fit real training, evaluation, and deployment workflows. Help evolve the representations, tooling, and operational systems that allow reconstructed environments to move reliably into customer applications.
What You'll Bring
- 5+ years of computer vision experience and a bachelor's degree or equivalent,
- Significant experience building and operating production computer-vision, machine-learning, graphics, or data-processing systems.
- Deep hands-on experience with scene understanding: semantic, instance, or panoptic segmentation; open-vocabulary detection and segmentation; or vision-language models applied to perception.
- Experience taking 2D perception into 3D, such as multi-view label fusion, 3D semantic segmentation, instance tracking across views, or scene graph construction over reconstructed geometry.
- Experience delivering reliable computer-vision or 3D systems used by other teams or customers, including the evaluation that proved they worked..
- Practical command of 3D and spatial data, including geometry, camera models, coordinate frames, calibration, and metric scale.
- Strong Python and PyTorch skills, with the ability to work in C++ or other performance-oriented environments when needed.
- Experience with cloud infrastructure, GPU workloads, distributed processing, or large-scale data pipelines.
Nice to Have
- Hands-on experience with 3D reconstruction, photogrammetry, structure from motion, Gaussian splatting, neural rendering, or meshing.
- Experience with SLAM, visual positioning, localization, or large-scale mapping systems.
- Experience with robotics, simulation, or embodied AI applications, in particular how semantic labels are consumed by a policy or a simulator.
- Built evaluation or benchmarking infrastructure for perception or reconstruction systems.
- Experience optimizing large-scale GPU inference workloads for cost, throughput, or latency.
- A publication record or contributions to widely used open-source perception codebases.
- Advanced degree in computer vision, robotics, machine learning, or a related field.
Competencies
- Relentless bias for action. You make decisions and ship as if the company’s success depends on it, because it does. You set the pace, and drive the people around you to rise to it.
- Intellectually honest. You know there’s just one job that underpins every other in a startup: find the truth. You are relentless in your pursuit of it, including when it challenges your own convictions, and you raise concerns when you see them — even when it's uncomfortable, and especially when it's unpopular.
- Pragmatic. You have no patience for not-invented-here Syndrome and analysis paralysis. You find the fastest path to a working capability without one-way doors that undermine scaling.
- Strong systems instincts. You understand that production quality includes reliability, observability, cost, latency, maintainability, and usability—not just algorithmic accuracy.
- Comfort with ambiguity. You can make progress when the problem, data, and requirements are still evolving.
Compensation & Benefits
Base salary range of $229,500 to $255,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Sofia, Bulgaria; Time Zone:
Sofia, Bulgaria; Time Zone:
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоYou ask questions early, write things down, and are comfortable working with colleagues in other time zones
ГибридDesign team structures and operating models that preserve high throughput across multiple locations and time zones; We welcome candidates from analyst, scientist, engineer, or AI/ML-focused backgrounds—a linear data science career is not required; Proven ability to manage ambiguity, bring structure to complex cross-functional challenges, sustain throughput across multi-timezone teams, and hold stakeholders accountable to a "Xero-first" standard
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
География найма не уточнена
УдалённоUnited Kingdom; Poland
seniorLimassol, Cyprus; Relocation support for you and family members
УдалённоleadCalgary, Canada; Toronto, Canada; Vancouver, Canada; Ottawa, Canada; Local time zone office hours, work by your schedule
УдалённоMalta; Cyprus
География найма не уточнена
ГибридSan Francisco, California; New York, New York