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Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into French. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into French, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in French and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into French. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into French. Experience in the professional education sector is preferred. Academic background in Translation Studies or in French Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece; Lisbon, Portugal; Porto, Portugal; São Paulo, Brazil; Rio de Janeiro, Brazil; Salvador, Brazil Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Brazilian / Portuguese. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into Brazilian / Portuguese, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in Brazilian / Portuguese and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Brazilian / Portuguese. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred. Academic background in Translation Studies or in Brazilian / Portuguese Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now !📥 PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Brazilian / Portuguese. This includes assets such as official books, exams, and training materials. You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency. Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution. As a Localisation Assistant, your tasks will include the following: Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager. Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs. Responsible for translation efforts for a variety of content types from English into Brazilian / Portuguese, ensuring consistency and quality across all products, while working closely with content teams. Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability. Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations. Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards. Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed. Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows. What we look for: Native or equivalent fluency in Brazilian / Portuguese and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Brazilian / Portuguese. Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred. Academic background in Translation Studies or in Brazilian / Portuguese Linguistics is desirable. Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals. Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous). Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable. Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery. Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Philippines We are seeking a detail-oriented, proactive Medical Biller & Credentialing Specialist to support our client's U.S. healthcare practice on a part-time basis. The ideal candidate has prior hands-on experience in U.S. medical billing and provider credentialing, and excels at tracking outstanding claims, managing payer follow-ups, and assisting families with billing inquiries accurately and independently. Key Responsibilities Claims Management & Follow-Up: Monitor outstanding insurance claims, check claim statuses using Waystar and Availity , and proactively follow up on unpaid or delayed claims to ensure timely reimbursement. Provider Credentialing: Assist with provider credentialing applications, payer enrollments, re-credentialing updates, and related administrative documentation. Patient & Family Billing Support: Manage patient statements and communicate clearly and empathetically with private-insurance patients and families regarding copays, balances, and payment questions. Revenue Cycle Coordination: Work alongside the practice's existing billing team to keep billing records, claim notes, and payer statuses organized and up to date. Requirements U.S. Medical Billing Experience: Proven prior experience handling medical billing for a U.S.-based healthcare practice. Platform Proficiency: Hands-on experience working inside Waystar (claims/revenue cycle platform) and Availity (insurance and payer portal) to check claim statuses and resolve outstanding claims. Credentialing Background: Working knowledge of provider credentialing and payer enrollment processes. Communication & Autonomy: Strong written and verbal English communication skills, high attention to detail, and the ability to work independently with consistent follow-through. Schedule Alignment: Availability to work 20 hours per week during Central Time (CT) business hours. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. This is a part-time opportunity; the schedule is Monday through Friday, 8am-5pm, CST.

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia We are seeking a fast-paced, Bilingual Healthcare Recruiter to support Staffing for Doctors' internal talent acquisition and medical staffing operations. The ideal candidate has prior experience recruiting medical virtual assistants for U.S.-based healthcare practices and thrives in a high-volume, fast-turnaround environment - managing multiple open requisitions simultaneously while running a seamless end-to-end hiring pipeline. Key Responsibilities End-to-End Full-Cycle Recruiting: Own the entire recruitment process from intake and job posting to active sourcing, screening, interviewing, and presenting top-tier candidates to our internal team and medical practice clients. High-Volume Pipeline Management: Manage multiple open requisitions simultaneously across various clinical specialties and front-office roles, consistently meeting tight fulfillment timelines without sacrificing candidate quality. Targeted Sourcing & Talent Pooling: Proactively source bilingual medical virtual assistants (front desk, scheduling, billing, scribing, insurance verification) using job boards, LinkedIn, social networks, and talent databases to keep a warm bench ready for immediate placement. Candidate Vetting & EHR Evaluation: Conduct structured interviews to evaluate English/Spanish fluency, U.S. healthcare workflow knowledge, and familiarity with common EHR systems (e.g., eClinicalWorks, Athenahealth, NextGen, Kareo). ATS & CRM Operations: Maintain clean, real-time candidate tracking, interview scorecards, and pipeline updates in Workable while coordinating seamlessly with operations/account teams via HubSpot . Requirements Language: Native or near-native fluency in both English and Spanish (verbal and written), with the ability to accurately assess bilingual communication skills during interviews. Healthcare Staffing Experience: Proven experience recruiting for U.S.-based healthcare companies, specifically sourcing and vetting Medical Virtual Assistants (MVAs) . Full-Cycle Ownership: Hands-on experience managing end-to-end recruitment workflows independently from initial outreach to final placement. Speed & Organization: Demonstrated ability to juggle multiple open requisitions at once and deliver qualified candidates under fast fulfillment deadlines. Remote Setup: Reliable high-speed internet connection, a quiet workspace for back-to-back video interviews, and strong self-management skills. Strong Pluses (Preferred Qualifications) Hands-on experience using Workable (ATS) to manage candidate pipelines and job postings. Experience working inside HubSpot (CRM) for cross-team coordination or client/candidate tracking. Prior background working as a Medical Virtual Assistant or in a U.S. healthcare administrative role. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $8 per hour, depending on skill set and experience. The schedule is Monday through Friday, PST.

Location: Metn, Lebanon About the Role: As an E-commerce Category Lead, you will take full ownership of building, scaling, and optimizing key product categories from the ground up (spanning across electronics, home appliances, sports, and general e-commerce items). This is a highly autonomous, hands-on role focused heavily on product onboarding, listing optimization, pricing strategies, and supplier relationship management. You will be the driving force behind expanding our catalog, negotiating with vendors, and ensuring the profitability and competitive positioning of your assigned categories. Responsibilities: Category Building & Onboarding: Take hands-on responsibility for sourcing, onboarding, and listing new products. Ensure all product catalogs are accurate, well-described, and visually appealing to maximize conversion. Supplier & Vendor Management: Identify, onboard, and build robust relationships with suppliers and distributors. Manage performance evaluations, contract negotiations, and issue resolution to ensure high-quality products and strong partnerships. Pricing & Promotions: Develop and execute competitive pricing strategies. Negotiate promotions, discounts, and marketing campaigns with suppliers to drive customer engagement and maximize category sales. Assortment Strategy: Optimize product assortments based on customer demand, market trends, and sales performance data, ensuring a balanced, attractive, and highly relevant product portfolio. Market Research: Conduct continuous market analysis to identify emerging industry trends, consumer preferences, and competitive insights to inform category assortment and pricing decisions. Performance Tracking (KPIs): Monitor and analyze key metrics such as sales volume, margins, inventory turnover, and customer feedback to assess category health and identify rapid growth opportunities. Cross-Functional Collaboration: Work closely with operations, logistics, and demand planning teams to minimize out-of-stock situations, optimize inventory levels, and ensure smooth supply chain operations. Strategic Reporting: Provide regular insights and updates on category performance, market dynamics, and competitive landscapes to senior management to guide strategic decision-making. Requirements: Bachelor’s degree in Business Administration, Marketing, Economics, or a related field. Proven experience in category management, merchandising, buying, or product management, specifically within the e-commerce sector. Extensive hands-on experience with product listing, pricing strategies, discount mechanics, and running promotional campaigns. Strong knowledge of local and regional suppliers, with demonstrated experience in vendor sourcing, negotiation, and relationship building. Excellent problem-solving abilities and proficiency in using data analytics tools to derive actionable insights from sales data and market trends. A proactive, self-starter mindset. Ability to work independently to build a category from scratch in a fast-paced, dynamic startup environment. Strong interpersonal skills, with the ability to negotiate effectively and collaborate with cross-functional teams. Highly organized and detail-oriented, with the ability to manage multiple priorities, handle extensive product data, and meet deadlines. (Knowledge of logistics and last-mile delivery operations is a plus).

Location: Nicaragua; Honduras; Ecuador; El Salvador; Colombia We are seeking a detail-oriented, bilingual Medical Virtual Assistant to support our client's medical practice. The ideal candidate has prior hands-on experience working with eClinicalWorks (eCW) in a U.S. healthcare setting and excels at managing remote front desk operations, multi-line phone support, appointment scheduling, and insurance verification with accuracy and empathy. Key Responsibilities: Front Desk & Phone Operations: Serve as the primary point of contact for incoming and outgoing patient calls in both English and Spanish, resolving inquiries promptly and routing urgent clinical messages to the appropriate care team. Appointment Scheduling: Manage provider calendars within eClinicalWorks (eCW), including booking new patient consultations, scheduling follow-ups, handling reschedules, and executing confirmation calls to minimize no-shows. Insurance Verification & Eligibility: Verify active patient insurance coverage, copays, deductibles, and referral requirements prior to scheduled visits, updating demographic and payer records accurately in the EHR. Patient Intake & Records Management: Collect patient intake forms, upload documentation into eCW, and ensure all patient charts are complete and accurate ahead of appointments. Administrative & HIPAA Compliance: Maintain strict adherence to HIPAA privacy standards across all digital communications, phone interactions, and EHR documentation. Requirements Language: Fluency in both English and Spanish (verbal and written) with strong bedside manner over the phone. EHR Experience: Proven hands-on proficiency using eClinicalWorks (eCW) for scheduling, patient demographics, and eligibility workflows. Healthcare Background: Minimum 1–2 years of experience in a U.S. medical front desk, call center, or virtual medical assistant role. Technical Setup: Reliable high-speed internet connection, a quiet, private workspace compliant with HIPAA standards, and a noise-canceling headset. Core Strengths: High attention to detail, strong organizational skills, and the ability to multitask calmly in a fast-paced clinical environment. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, with a U.S time zone (PST/EST).

Location: Tallinn, Estonia Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire Payment System Specialist to join our Finance team in Tallinn office! About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Payment System Specialist will have the opportunity to: Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships. Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management. Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment. Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience. Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience. Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency. Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues. Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience. Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy. Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality. Ensure payment operations comply with internal policies and applicable regulatory requirements. What will you need to be able to do the job? Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field. At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage. Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles. Good knowledge of AML, KYC, sanctions screening, and payment industry regulations. Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders. Good understanding of payment systems, APIs, payment gateways, and system integrations. Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage. Strong attention to detail, with a proactive approach to identifying and resolving operational issues. Excellent command of the English language, both written and verbal. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Opportunities to learn and grow through our “ Employee Training & Development program”. Multiple events to bond with the team and the group. Birthday and Loyalty benefits . Stebby Sports Compensation or Confido Health Compensation. Attractive remuneration package based on qualifications and experience. What to expect from our recruitment process: First interview with TA Second interview with Hiring Manager Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Limassol, Cyprus Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire Payment System Specialist to join our Finance team in Limassol office! About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Payment System Specialist will have the opportunity to: Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships. Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management. Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment. Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience. Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience. Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency. Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues. Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience. Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy. Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality. Ensure payment operations comply with internal policies and applicable regulatory requirements. What will you need to be able to do the job? Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field. At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage. Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles. Good knowledge of AML, KYC, sanctions screening, and payment industry regulations. Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders. Good understanding of payment systems, APIs, payment gateways, and system integrations. Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage. Strong attention to detail, with a proactive approach to identifying and resolving operational issues. Excellent command of the English language, both written and verbal. By joining us, you can expect: Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “Employee Training & Development program”. Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. Participation in our welfare investment and savings plan through our Provident Fund Scheme. Birthday and Loyalty benefits. Collaboration with SportBenefit. What to expect from our recruitment process: First interview with TA Second interview with Hiring Manager Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Germany Are you a highly motivated System Integrator fluent in German? EUROPEAN DYNAMICS is seeking a skilled System Integrator to join our dynamic team driving complex enterprise projects. What You'll Do: Set-up, further development and maintenance of the development as well as build and deployment architecture; Regular performance of software builds with adaptations, extensions and implementation of corresponding automation for the software builds and structures; Regular performance of software installations on the various development and test environments as well as on the production environment; Performance of software installations and application of updates; Coordination and performance of the quality assurance of builds and deployments; Maintenance of the code repositories and performance of release branchings; Functional and technical production monitoring of the application; Anticipation and early identification of problems; Derivation, formulation and implementation of problem-solving strategies; Target-group-appropriate communication and explanation of problems and their effects to the Client; Implementation of suitable measures taking into account functional and non-functional requirements (e.g. high availability of the system) as well as extensive quality assurance; Assumption of production responsibility; Requirements In-depth knowledge of distributed systems with a large number of components; In-depth knowledge of the application of build and deployment automation (e.g. Gitlab, Jenkins); In-depth knowledge of configuration management tools (Puppet, Ansible); In-depth knowledge of version control systems and of dependency – management, with Maven and NPM or equivalent technologies; In-depth knowledge of setting up CI/CD pipelines for Java and JavaScript / TypeScript – components; In-depth knowledge of cloud technologies, in particular in configuration management, with software containers and their orchestration as well as the setting up of CI/CD – pipelines using containers; In-depth knowledge in the field of DevSecOps; In-depth knowledge of the set-up and handling of distributed systems (incl. geo-redundancy); At least 3 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SI/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Cape Town, South Africa About Huzzle At Huzzle, we connect talented B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups and digital agencies to tech-driven businesses in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent with full-time, remote opportunities where they work directly as part of client teams, with ongoing support from Huzzle throughout their journey. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a proactive, high-energy Account Manager to join a fast-paced tech company. This is a critical role that sits at the intersection of relationship building and strategic growth. You will be the primary point of contact for our clients, ensuring they derive maximum value from our solutions while identifying opportunities to expand our footprint within their organizations. If you are a self-sufficient professional who thrives on the phone and excels at turning challenges into opportunities, this is the perfect career move for you. Key Responsibilities Manage a high volume of outbound and inbound calls to maintain strong client relationships Act as the lead point of contact for all client matters, including handling escalations with speed and professionalism Drive revenue growth by identifying upselling opportunities and closing contract expansions Master objection handling to ensure client retention and long-term satisfaction Oversee administrative management and maintain meticulous pipeline records to ensure no detail is missed Solve complex client problems independently, providing creative solutions that align with business goals Collaborate with the wider team during regular in-person meetups in Cape Town to align on strategy and culture Requirements Previous Account Management, Client Success or commercially focused relationship management experience. Proven high-volume calling experience. Strong relationship-building and closing skills. Excellent verbal and written English communication. Demonstrable upselling experience. Strong escalation handling and problem-solving skills. Excellent administrative skills and attention to detail. Ability to work independently. Currently based in Cape Town Preferred Experience Technology or SaaS industry experience. B2B account management. Client retention and renewals. CRM and pipeline management. Objection handling. Experience supporting UK or international clients. Benefits 💻 Work Remotely: Collaborate with international teams 🚀 Career Development: Explore opportunities with leading companies in SaaS, MarTech, and B2B services 🤝 Professional Network: Connect with a community of talented, high-performing sales professionals 🧭 Continued Support: Benefit from guidance and support from Huzzle throughout your placement journey 💰 Flexible Compensation: Explore salary opportunities aligned with your experience, preferences, and career goals

Location: Germany Are you a highly motivated System Architect fluent in German? EUROPEAN DYNAMICS is seeking a skilled System Architect to join our dynamic team driving complex enterprise projects. What You'll Do: Responsibility for architecture decisions within the scope of the established and agreed overall and system architecture for all services, in particular also taking into account the non-functional requirements such as performance, security and stability; Advising the specialist department of the ITZBund as well as the design team on the detailing of technical requirements with regard to technical effort and complexity drivers; Design of the system architecture in compliance with the security standards and certifications (e.g. ISO 27001, BSI-Grundschutz); Continuous improvement of the development architecture and processes; Preparation and presentation of information and decision-making documents; Organisation and assurance of the knowledge transfer to employees; Requirements Expert knowledge in the role of architect in enterprise – projects; Expert knowledge of microservice architectures; In-depth knowledge of relational databases; Expert knowledge of cloud technologies such as Kubernetes and OpenShift, or equivalent cloud technologies; Expert knowledge in the field of container virtualisation such as Docker or equivalent technologies; Expert knowledge of complex projects with many individual components and their configuration; Expert knowledge in the field of IT security and data protection; In-depth knowledge of working with version control systems such as Git; Expert knowledge of distributed infrastructure components (incl. geo-redundancy); At least 5 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SA(E)/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Germany Are you a highly motivated Software Architect fluent in German? EUROPEAN DYNAMICS is seeking a skilled Software Architect to join our dynamic team driving complex enterprise projects. What You'll Do: Responsibility for architecture decisions within the scope of the established and agreed software architecture for all services, in particular also taking into account the non-functional requirements such as performance, security and stability; Advising the ITZBund and responsibility for the implementation, integration and test concept for the software architecture, in particular also as part of the implementation; Definition of the requirements for external software products; Communication and coordination of software architecture decisions with stakeholders in coordination with the ITZBund; Coordination of the software architecture designs with the Client; Advising the specialist department of the ITZBund as well as the design team on the detailing of technical requirements with regard to technical effort and complexity drivers; Continuous improvement of the development architecture and processes; Preparation and presentation of information and decision-making documents; Organisation and assurance of the knowledge transfer to employees; Requirements Expert knowledge in the role of architect in enterprise – projects; Expert knowledge in particular of Java, Spring and Spring Boot Framework; Expert knowledge of service-oriented architectures; Expert knowledge of microservice architectures; Expert knowledge of service composition and the orchestration of processes; In-depth knowledge of relational databases; In-depth knowledge of cloud technologies such as Kubernetes and OpenShift, or equivalent cloud technologies; In-depth knowledge in the field of container virtualisation such as Docker or equivalent technologies; Expert knowledge of complex projects with many individual components and their configuration; Expert knowledge of dependency management such as Maven, NPM or equivalent technologies; Expert knowledge of working with version control systems such as Git; Expert knowledge of Apache Tomcat; Expert knowledge of distributed infrastructure components (incl. geo-redundancy); At least 5 years of demonstrable practical experience; Based in Germany; Fluent command of oral and written German (level C2 required) and English at a sufficient level; Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( SA/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Luxembourg Are you a highly motivated individual fluent in English and French with a passion for business operations and service delivery? Join our team at EUROPEAN DYNAMICS as a Junior Service Delivery Officer and play a significant role in supporting our business growth and ensuring smooth office operations. This is your chance to contribute to the success of a dynamic organization and advance your career in a collaborative and innovative environment. The work will be carried out on the company’s premises, in Luxembourg. What You'll Do: Help manage client and consultant relationships and address inquiries or concerns; Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team; Support the Service Delivery Management team with the development and implementation of business development strategies; Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings; Handle general inquiries and provide information to staff, clients, and visitors; Assist different departments with administrative tasks as needed; Promote teamwork and build effective relationships with internal departments to address consultants’ and clients’ questions and expectations; Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions. Requirements Bachelor's or Master's degree in Business Administration, Marketing, or a related field; Excellent communication skills both oral and written in English and French. Knowledge of other languages is an asset; Strong organizational skills and attention to detail; Ability to work independently and as part of a team; Good knowledge of Microsoft Office Suite. This function requires and helps you develop the following skills: A very good sense of prioritization and organization in a multitasking environment; Accuracy and thoroughness, ability to monitor work for quality; Ability to handle pressure and the capacity to react promptly when necessary, with great flexibility; Fast learning and independence; Adept communicator with negotiation skills; Ability to work in a multinational and multicultural team; Approachability, energy, and enthusiasm to motivate and engage others; A great sense of empathy, patience, and dedication to the consultants and the clients; Results-oriented, positive “can do” attitude. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( JSDO/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Ciudad de México, Mexico Workplace: on-site Join NovaFin! At NovaFin, we are looking for an experienced IT Support Lead with a strong background in technical support, IT infrastructure management, and incident resolution to ensure the availability, security, and continuity of our technology systems in a dynamic fintech environment. Key Responsibilities Coordinate and supervise first- and second-level technical support (N1 and N2) activities. Diagnose, troubleshoot, and resolve hardware, software, connectivity, and network incidents through ticketing systems, internal chat, and on-site support. Manage and maintain computer equipment, peripherals, mobile devices, and corporate IT tools. Administer user accounts, access rights, and permissions across internal platforms, financial systems, and cloud services. Monitor IT infrastructure, including networks, VPNs, firewalls, servers, and critical services. Provide technical support for internal applications and fintech platforms, collaborating with Development and Security teams. Oversee incident management, escalations, and Service Level Agreement (SLA) compliance. Implement and enforce IT security policies, including MFA, password management, patches, and system updates. Document technical procedures, solutions, and system configurations. Coordinate with external vendors to resolve technical issues and service disruptions. Participate in technology improvement projects, system migrations, automation initiatives, and continuous improvement activities. 3–5 years of experience in IT technical support, Service Desk, or IT infrastructure. Proven experience coordinating technical support teams and managing N1 and N2 incidents. Strong knowledge of hardware, software, networking, VPNs, and user administration. Experience with IT ticketing systems, monitoring tools, and IT service management platforms. Knowledge of ITIL frameworks, SLAs, and IT security best practices. Experience managing user access, cloud services, and critical incident resolution. Intermediate to advanced English proficiency. Strong leadership, communication, organizational, and problem-solving skills.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Fraud Investigations team is part of Wealthsimple's Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses both investigations and operational aspects of fraud: prevention, detection, investigation and client experience. The team plays a crucial role in safeguarding our clients and maintaining trust in Wealthsimple's services. The Cash & Banking team protects clients across our chequing and money movement products. That covers money leaving the platform (wires, Interac e-Transfers, cross-border payments and bank drafts) and money coming in (cheques, mobile cheque deposits, EFTs and direct deposits). ABOUT THE ROLE The Team Lead will be responsible for providing first-line supervision of Investigators to mitigate risks at Wealthsimple. The Team Lead is a financial crime expert that is focused on the client, and owns overall development and improvement of the Fraud Investigations team. The Team Lead also coordinates and assists with quality control, on-boarding, and the delivery and development of new hire training. This role leads our weekend Cash & Banking fraud team, covering both money movement and deposit fraud. Fraud doesn't take weekends off, so your regular schedule may include one or both weekend days, with the remaining days during the week so you stay connected with the wider team. We're still building out weekend coverage, so your specific days may evolve as the team and business needs grow. We'll always set schedules in advance and give notice before changing them. As the most senior person on shift, you'll make the calls, unblock the team and escalate when needed. IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO: - Lead our weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes across both money movement and deposit fraud - Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments and bank drafts, with a focus on account takeover, scams and money mule activity - Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT and direct deposit fraud, and hold and return strategies - Review and action Ops Sign Off requests in a timely manner, making sound decisions on holds, releases, restrictions and escalations for high-value and time-sensitive cases - Act as the weekend escalation point for urgent fraud events, scams in progress and large-value transactions, and ensure a clean handoff to the weekday team - Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions and navigating Payments Canada return processes - Champion a high performance environment through bi-weekly 1:1s, QA reviews, continuous coaching and feedback, and support for each team member's professional development - Manage day-to-day production for the shift, including ticket prioritization, reassigning work for team members who are out, and daily and weekly team updates - Provide subject matter expertise on current and emerging fraud typologies across Canadian payment rails, and lead training initiatives for team members - Collaborate cross-functionally with Product, Risk, AML, Legal and Operations teams to strengthen our fraud controls while keeping a great client experience - Contribute to quarterly OKRs and lead projects that improve the efficiency and accuracy of our investigation workflows and tools SOME THINGS WE CONSIDER CRITICAL FOR THIS ROLE: - Bachelor's Degree or equivalent work experience - Flexibility to work weekend shifts (Saturday and/or Sunday) as part of your regular schedule - 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment - Hands-on experience investigating both money movement fraud (wires, Interac e-Transfer, account takeover, scams, money mules) and deposit fraud (cheque fraud, mobile deposits, EFT and direct deposits) - 2+ years experience in a supervisory or lead role managing a team handling fraud investigations - Strong understanding of Canadian banking and payment regulations, clearing timelines, return codes and fraud liability frameworks - Sound judgment under pressure and the confidence to make decisions independently when leadership is offline - Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness (Experience with SQL is a bonus) - Experience developing investigation workflows, policies, procedures and training - Exceptional verbal and written communication skills, with the ability to explain complex fraud scenarios to various stakeholders NICE TO HAVE: - Experience with real-time payments or after-hours fraud coverage - Experience leading fraud recovery efforts with other financial institutions - Bilingual, fluent in both English and French WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Site Reliability Engineer III (DBA) in LATAM to join our team! About the Role We are seeking a Site Reliability Engineer III with a Database Administration focus to help ensure the stability, scalability, and reliability of our production database systems, primarily Vitess (distributed MySQL) and Cassandra, alongside the rest of our production services and infrastructure. This database specialization is layered on top of the full SRE III scope on the team. You will carry the same on-call, incident response, and service ownership expectations as other SRE IIIs, with database systems serving as your area of deepest technical ownership. Because our SRE Database Engineering function is new, this role will also help establish its operational foundation by designing database architecture and developing the runbooks, escalation guidance, procedures, and training materials that our Level 1 and Level 2 SRE Database Engineers will use as they onboard. The ideal candidate will have strong experience with production database systems, Linux, automation, distributed systems, Kubernetes, observability, and incident response, with a proactive approach to reliability and operational excellence. What You'll Do: Database Architecture & Administration: Design, deploy, and own highly available database architecture for Vitess (distributed MySQL) and Cassandra. Establish and document operational procedures, runbooks, and escalation guidance for Level 1 and Level 2 SRE Database Engineers. Optimize database performance through query tuning, indexing strategies, schema design, and capacity planning. Own database backup, recovery, replication, and disaster recovery strategies. Perform and validate disaster recovery testing and database recovery procedures. Drive database security, access control, patching, hardening, and compliance practices. Serve as an escalation point for complex database production incidents. Partner with the DBA and Data Infrastructure teams on resharding, capacity planning, replication, and architecture decisions for sharded MySQL environments. Service Reliability & Operations: Support the availability and durability of critical services across production environments. Monitor service health using SLIs, SLOs, error budgets, monitoring, logging, and alerting platforms. Partner with service owners to define and improve SLIs, SLOs, error budget policies, and alerting. Participate in on-call rotations, incident response, root cause analysis, and post-incident reviews. Serve as an escalation point for complex production database and infrastructure incidents. Follow established ITIL/OSS processes including incident, change, problem, and capacity management. Take ownership of operational issues and drive projects from problem discovery through resolution. Automation & Tooling: Develop automation for common operational and database administration tasks to reduce manual intervention and operational toil. Contribute to monitoring, logging, and alerting frameworks including Prometheus, Grafana, Catchpoint, and ELK. Help integrate operational runbooks and incident response workflows with FireHydrant. Work with CI/CD pipelines, configuration management, and infrastructure as code tools including Terraform, Ansible, and Jenkins. Develop scripts using Bash, Python, Go, or similar technologies to improve reliability and operational efficiency. Operate and troubleshoot containerized production environments using Kubernetes and Docker. Work within Kubernetes and Vitess environments using technologies such as kubectl, mysqlsh, and Vitess keyspaces. Work with HashiCorp technologies including Terraform, Vault, and Nomad. Project Management & Collaboration: Lead Production Readiness Reviews (PRRs) for functionality being handed off from engineering partner teams. Support the operational readiness of new database-backed services before they enter production. Build training plans, onboarding materials, and technical documentation for new Level 1 and Level 2 SRE Database Engineers. Partner with Engineering, Product, Operations, and DBA/Data Infrastructure teams on reliability initiatives. Assist with capacity planning, disaster recovery exercises, database migrations, and infrastructure projects. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Identify opportunities for automation and process efficiency. Share technical knowledge and help grow a reliability-minded engineering culture. Incident Response: Respond to and resolve production database, infrastructure, and service incidents. Troubleshoot and escalate database, Linux, networking, application, and infrastructure issues as needed. Participate in the on-call rotation and serve as an escalation point for database-related incidents. Lead or contribute to root cause analysis and post-incident reviews. Identify recurring issues and develop long-term corrective actions to improve reliability. Design action plans to address recurring operational and database problems. What We Value: A proactive mindset with a can-do attitude. Someone who can work independently, take ownership, and drive complex technical problems through resolution. Someone who steps up, supports teammates, mentors others, and shares knowledge freely. Strong problem-solving skills and a willingness to learn new technologies. Curiosity, reliability, and a desire to improve the reliability and scalability of production systems. Required Qualifications: 6–8 years of experience in site reliability engineering, systems engineering, infrastructure operations, database engineering, or similar roles, with meaningful experience supporting production database systems. Deep hands-on experience with MySQL and distributed or sharded database systems. Experience with Vitess in a production environment strongly preferred. Experience administering and supporting NoSQL databases such as Cassandra. Experience designing high-availability database architecture, replication topology, backup strategies, and disaster recovery processes. Strong SQL skills, including query performance analysis, indexing, schema design, and troubleshooting. Solid Linux systems administration and troubleshooting skills. Experience with security-focused operations including patching, system hardening, access controls, and vulnerability remediation. Strong understanding of service reliability concepts including monitoring, alerting, incident response, root cause analysis, SLIs, SLOs, and error budgets. Experience working with containers and orchestration platforms including Kubernetes and Docker. Comfortable operating in Kubernetes and Vitess environments using tools such as kubectl, mysqlsh, and Vitess keyspaces. Experience with infrastructure and configuration management technologies including Terraform, Ansible, Jenkins, and HashiCorp products such as Vault and Nomad. Proficiency in at least one scripting language such as Python, Bash, or Go. Experience establishing operational procedures, runbooks, documentation, and escalation processes. Experience mentoring, training, or helping onboard engineers into complex technical environments. Experience supporting large-scale, production-grade systems. Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Preferred Qualifications: Direct production experience with Vitess. Experience with large-scale distributed or sharded MySQL environments. Experience with Cassandra or similar distributed NoSQL databases at scale. Experience in SaaS, cloud services, service provider, or large-scale distributed systems environments. Experience with AWS, GCP, Azure, or similar cloud platforms. Familiarity with ITIL/OSS practices and SLA/SLO management. Experience leading Production Readiness Reviews. Experience developing onboarding or technical training materials for engineers. Experience acting as a technical escalation point for database or infrastructure incidents. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Cryptocurrency Fraud. You will be the detective protecting our clients' digital assets, tracing on-chain transactions, and ensuring our crypto platform remains a safe place to build wealth. This is a 9-month contract with the possibility of extensions or conversion based on performance and business needs. What you will do: - Investigate & Trace: Dive into the weeds of suspected crypto scams, wallet compromises, and unauthorized withdrawals. You will use blockchain forensic tools (like Chainalysis) to trace funds, map wallet clusters, and uncover the destination of illicit transactions. - Secure & Mitigate: Take immediate, decisive action to lock down compromised accounts, halt suspicious outgoing transfers, and mitigate losses in an environment where transactions are instant and irreversible. - Guide the Client: Communicate directly with clients who may have fallen victim to sophisticated crypto scams (e.g., phishing, romance scams, or fake investment platforms). You will manage their expectations regarding the finality of blockchain transfers with absolute empathy and clarity. - Manage the Queue: Act as a master multi-tasker, managing multiple complex on-chain investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs). - Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new blockchain scam typologies, and help the team stay one step ahead of the fraudsters.   Who you are: - The On-Chain Detective: You have incredibly high attention to detail. You love following the money across the blockchain, analyzing ledger data, and solving the puzzle of complex crypto movements. - Calm Under Pressure: You are resourceful, persistent, and thrive in a fast-paced environment where quick decisions are required to protect assets before they are moved off-platform. - An Empathetic Communicator: You know that behind every lost wallet or scam is a real person. You excel at taking complex blockchain concepts and explaining them simply and calmly to our clients.   The Requirements: - Experience: Minimum 1 year of direct fraud experience, with specific exposure to cryptocurrency investigations, crypto compliance, or digital asset security. - Blockchain Forensics: Hands-on experience or direct exposure using Chainalysis (or similar blockchain tracing tools) to map and investigate transaction flows. - Industry Knowledge: Demonstrated understanding of common crypto fraud typologies (pig butchering, phishing, rug pulls) and how traditional fraud management intersects with Web3. - Analytical Chops: The ability to collect, organize, and analyze both off-chain (IPs, device IDs) and on-chain datasets with precision and accuracy. - Communication: Exceptional written and verbal communication skills.   Nice to Haves: - Certifications: Completed courses or certifications in blockchain forensics, cryptocurrency compliance, or digital assets (e.g., Chainalysis Reactor Certification (CRC), CCAS, or similar). - Web3 Curiosity: A genuine, active interest in the broader cryptocurrency ecosystem and underlying blockchain technology. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.