Location: United States
ABOUT THE ASSIGNMENT
We are seeking an experienced Contract Manufacturing Test Technician to support operations in Quonset, RI. In this engagement, you will work hands-on with cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will support customer delivery milestones by interfacing with the engineering and operations teams in a multidisciplinary environment to assist in scaling AUV production. This contract scope focuses on executing tests on complex electromechanical assemblies and integrating verified hardware into final platforms.
SCOPE OF WORK (DELIVERABLES)
· Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones.
· Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware.
· Build, test, and integrate complex electrical and mechanical assemblies into AUV systems.
· Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation.
· Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs).
· Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level.
· Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
· Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols.
· Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance.
· Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate.
REQUIRED QUALIFICATIONS
· Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics).
· Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail.
· Working knowledge of core electrical engineering concepts and circuit theory.
· Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
· Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables.
· Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.).
· Strong organizational, documentation, and detail-oriented technical execution skills.
· Clear and effective written and verbal communication skills.
· Ability to work independently with initiative, adaptability, and high drive toward project deadlines.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment).
· Demonstrated experience safely handling electrical systems operating up to 400VDC.
· Hands-on subsea cable splicing, potting, or custom harness fabrication experience.
· Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems.
· Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications.
· Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments.
CONTRACT HOURLY RATES
· $25.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: 🇧🇷 São Paulo / 🌎Remote
Workplace: Remote
A little bit about us:
We are Belvo, an open finance API platform with the bold vision of democratizing access to financial services in Latin America. We enable any financial innovator to access and interpret financial data, as well as initiate payments from their end-users accounts. We’re turning the messy complexities of the Latin American financial ecosystem into a modern set of tools to access and interpret data and move money in a seamless and secure way.
We’re a highly-technical, passionate, and driven team. We are more than 90 people and our team currently represents 20 nationalities. We have offices in São Paulo and Mexico City – while a large portion of us work remotely.
We are tackling a very stimulating problem: connecting fintech innovators with legacy financial infrastructure. We strive to go beyond the limits of what is possible today and to do so in an elegant and developer-first way.
Since starting our adventure in May 2019, we have raised $71m from the leading VC investors globally.
You can read more about our company here https://belvo.com/about/ and about our team and culture here https://belvo.com/careers/. Also, head to our blog https://belvo.com/blog/ for more news about what we’re building and how we work https://belvo.com/blog/category/working-belvo/.
About the team:
- We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack.
- Our products are built for developers, by developers. Technological excellence is at the heart of what we do.
- We are pragmatic and customer-focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback.
- We communicate transparently. We do weekly all-hands where we get together to discuss company performance and goals.
- While we are global and remote-friendly, we also operate from our vibrant offices in CDMX and Sao Paulo. To accommodate the various time zones in which we are based, we ensure we’re always synced up for at least 3 hours per day.
- Also, we are backed by some of the leading investors in Silicon Valley and Latin America, including Founders Fund, Kaszek Ventures, and YCombinator.
The challenge
The Intelligence Squad is Belvo's AI enabler team. One part of the squad builds the platforms and patterns that let every team at Belvo ship AI. This role sits in the other part: turning the financial data and payments we aggregate across Latin America into models that make real decisions, who looks creditworthy, which transaction is fraudulent, what category a payment belongs to, whether an income statement checks out. That data drives real financial outcomes for the people and businesses on the other end, so the bar for rigor is high.
You'll be the data science reference in the squad. We're not hiring someone to execute a modeling backlog someone else wrote. We want someone who decides which problems are worth modeling, defines how we know a model is good enough, and raises the data science bar for everyone they work with. You'll be deep enough in statistics and ML to defend a modeling choice to anyone, whether this is a set of rules to simplify a problem or a complex model that you build. You'll be close enough to the business to turn a commercial problem into a modeling roadmap and a business case. And you'll be a strong enough engineer to take your models from notebook to production and own them there.
Responsibilities
- Model development and selection: Lead the design of statistical and ML models (classification, regression, ranking, NLP or LLM-based) for problems like risk scoring, fraud detection and transaction categorization. Choose approaches on their merits and defend those choices with data, not habit.
- AI-leveraged delivery: Use agentic coding and research tooling as a core part of how you work: exploring data, generating and testing feature hypotheses, scaffolding pipelines, writing the service around the model. We care about the decisions you ship, not hours at the keyboard, and we expect you to keep compressing the gap between the two.
- Feature engineering with business context: Work with Product and the business teams to figure out which signals in Belvo's financial data actually explain the outcome you're modeling, and translate an ambiguous business question into a well-scoped modeling problem.
- Productionization and ownership: Take models past the notebook. Build or shape the pipelines, APIs and services that run them reliably in production, and own them once they're live: monitoring, drift, retraining, and retirement when the evidence says so.
- Experimentation: Design and run experiments (A/B tests and offline evaluation) to confirm that a model change actually moves the metric it's meant to move.
- Cross-functional partnership: Work closely with Engineering, Data Research, Product, and the rest of the Intelligence Squad to ship end to end, and with stakeholders across the business to keep your models grounded in what actually matters to them.
- Business and customer partnership: Work directly with stakeholders and, when needed, customers. Translate ambiguous business questions into well-scoped problems, and explain trade-offs and impact clearly to non-technical audiences, executives included.
- Staying current: GenAI moves weekly. We expect you to be genuinely plugged in: model releases, papers, and tooling, to hold an opinion on what's real versus hype, and to bring the useful parts back to the squad as a demo, a doc, or a session for our company-wide AI Chapter.
- Framing the problem: Decide what's worth modeling. Push back when a rule, a heuristic, or a better data pipeline solves the problem without a model, and be willing to kill or retire your own model when the evidence says so.
This position may be for you if
- 5+ years of experience as a Data Scientist, Applied Scientist, or in a similar hands-on modeling role.
- You've owned models end to end in production, from framing the problem to monitoring it live, and you can point to the measurable business impact they had.
- You have a solid grounding in statistics and can explain how your models work at that level, not just how to call them.
- You've built and compared more than one type of model (for example tree-based methods, regression, deep learning) for the same problem and can justify why you picked the one you shipped.
- You're comfortable in Python for data science (pandas, scikit-learn, and at least one of TensorFlow or PyTorch) and in SQL for pulling and shaping your own data.
- You've taken several models you built into production yourself, not just handed it off to someone else to deploy.You http://deploy.You understand engineering fundamentals: testing, version control, CI/CD, and how to write code someone other than you can maintain.
- You've built with LLMs past the API-call level: tool use or agents, retrieval, structured outputs, and shipped at least one to production. You can explain how you knew it was good enough, which means you've built some form of evaluation, not just eyeballed outputs.
- Agentic coding tools are part of your daily workflow, not a novelty. You can walk us through a specific task that used to take you days and now takes hours: how you set it up, what you delegated, and where you still don't trust the output.
- You're proficient in written and spoken English.
Amazing if
- You've worked in fintech, financial risk, or another regulated data environment before.
- You have a business or strategy background alongside data science (an MBA, consulting, or a product/strategy role).
- You've worked in a customer-facing data science role, such as a forward-deployed engineer or a solutions/applied team at a data platform company.
- You've worked with MLOps tooling for model versioning, monitoring, and automated retraining.
- You've deployed models on AWS (for example SageMaker or an equivalent managed ML service).
- You've written evals or an LLM-as-judge harness for a non-deterministic system, and have opinions about where that approach breaks.
- You've used LLMs inside the data pipeline itself: labeling, extraction, categorization, and can say where they beat a classical model and where they quietly don't.
Tech stack
- Python is our primary language for data science and modeling (pandas, scikit-learn, and deep learning frameworks as needed).
- SQL against a cloud data warehouse for data access and feature work.Claude deployed company-wide and Claude Code for every engineer. Agentic tooling is part of how we work daily, not a side experiment.
- Cloud infrastructure on AWS, favoring managed services so you can focus on the modeling problem rather than infrastructure plumbing.
- An experimentation platform for A/B testing and offline evaluation.
- We use Datadog for service observability across the company.
- We follow Continuous Integration and Continuous Delivery best practices.
Our tech stack:
- We’re building our platform using modern technologies, putting the focus on reliability and long-term maintainability
- We primarily use Python on the backend. We use battle-tested technologies such as Django, and we are heavy users of Python’s asyncio for some parts of our stack
- We use Javascript, Vue.js and Sass on the frontend. We are developing and leveraging our own design system and component library
- We run our infrastructure on top of Amazon Web Services, leveraging managed services. We tend to favor the use of managed services wherever possible, in order to focus on our business problems
- We observe and monitor our services using Datadog
- We follow Continuous Integration and Continuous Delivery best practices
Our process steps:
At Belvo every hire is so important to us, that we share the decision to hire as a team.
- People team chat
- Take-home challenge
- Challenge presentation
- Team fit chat
- Meet the founders
Our perks:
🚀 Stock options (we are all owners and this is very important to us)
📈 Annual company bonus linked to company performance
🔆 Flexible working hours
🔝 Remote friendly
🐶 Pet friendly
👩🏻⚕️ Health Insurance
🎊 Paid time off on your birthday
💻 Renew your laptop every 3 years
🙋 Training Budget
😎 Team building events
🙀 Bank holidays swap within 30 days
🔋 Fitness/ wellness stipends
🚀 Yearly company offsite
🍒 Fresh fruit every week, all-you-can-drink tea and coffee
🏝 Extra days off accrued when completing 2, 3, 4 years and beyond at Belvo
🎳 Yearly department offsite
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Systems and Software Validation Engineer
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Systems and Software Validation Engineer, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Execute initial satellite power-on, firmware flashing, and subsystem communication verifications.
- Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments.
- Work with Git repositories to manage test code, track updates, and verify software builds.
- Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters).
- Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira.
- Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities.
- Assist in managing activities related to satellite launch campaigns.
- Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S.
- Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles.
- Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.
What we’re looking for
Must haves:
- Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role.
- 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts.
- Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git.
- Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault.
- Experience using lab equipment such as power supplies, multimeters, and oscilloscopes.
- Excellent communication skills, with particular attention to detail in procedures, preparation, and execution.
- Ability to read and interpret technical drawings, assembly instructions, and schematics.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
Nice to haves:
- ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures.
- Space or satellite AIT (Assembly, Integration, and Testing) background.
- Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing).
- Experience using Atlassian Cloud (Jira, Confluence).
- Lean & Six Sigma experience.
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken and Payward VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Head of VIP, Asia to lead and grow Payward VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook.
You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business.
Payward VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.
THE OPPORTUNITY
- Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance.
- Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting.
- Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance.
- Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders.
- Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades.
PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS
- Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework.
- Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia.
- Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits.
- Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework.
BUILD REGIONAL PRESENCE AND PARTNERSHIPS
- Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles.
- Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams.
- Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities.
- Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.
WHAT YOU BRING
- 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets.
- Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities.
- A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable.
- A proven record of personally originating and converting new business, not solely servicing an existing client book.
- Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products.
- Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth.
- Native or near-native Mandarin and fluent English.
- Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early.
- Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Quincy, United States
WHAT YOU’LL DO
Contribute to all stages of the vehicle product development and manufacturing life cycle, providing technical feedback to the engineering team.
Build, integrate, and test complex electro-mechanical assemblies into world-class AUV systems.
Apply competency in the use of hand tools, assembly tooling, and general manufacturing equipment.
Complete necessary transactions in computer production systems (MES, NetSuite, JIRA) on a daily basis.
Provide technical guidance, knowledge transfer, and process support to operators as needed.
Maintain focus and momentum to drive milestones to on-time completion.
Manage multiple priorities, organize build workflows, and meet scheduled project deadlines.
Interface with the Production Supervisor and collaborate with other technicians, providing day-to-day technical task coordination for the production and delivery of various commercial and development products.
Apply advanced knowledge and skills in hardware assembly, troubleshooting, and repair during manufacturing operations.
Coordinate workflow priorities for operators to achieve target on-time delivery goals and ensure project milestones stay on schedule.
Participate in 5S and continuous improvement initiatives; provide constructive feedback on ways to optimize the assembly process.
Foster a collaborative working environment that supports technical excellence, knowledge sharing, and cross-functional support.
REQUIRED QUALIFICATIONS
7+ years of electronics experience in an R&D/prototyping environment.
Demonstrated ability to execute complex R&D tasks independently with minimal direct oversight.
Extensive experience building and troubleshooting cables, harnesses, and connectors.
Proficiency in soldering, crimping, and mechanical cable assembly.
Working knowledge of the product life cycle (NPI to scaled production) and LEAN manufacturing principles.
Highly organized, dependable, and detail-oriented with strong written and verbal communication skills.
Familiarity reading and interpreting electrical schematics and component drawings.
Hands-on experience with standard electronics test equipment (power supplies, electronic loads, oscilloscopes, function generators, DAQ systems, and measurement sensors).
Ability to adapt quickly between tasks and balance concurrent technical priorities in a fast-paced environment.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
Experience with machining, sheet metal fabrication, and 3D printing.
Demonstrated ability to collaborate effectively across cross-functional engineering and manufacturing teams.
Experience testing items ranging from small integrated electronics assemblies to large vehicle structures.
Experience building test setups and executing test procedures to validate design iterations.
Prior material handling/hoisting experience or MA state hoisting license (overhead gantry, rigging).
Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems).
Location: Quonset Point, United States
SCOPE OF WORK
Hydrostatic Test Execution:
Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage.
Test Setup and Fixturing:
Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware.
Inspection and Anomaly Identification:
Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions.
Data Recording and Quality Documentation:
Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity.
Equipment Maintenance and Calibration Tracking:
Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration.
Safety and Environmental Compliance:
Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards.
Cross-Functional Collaboration:
Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations.
Process Improvement Support:
Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput.
REQUIRED QUALIFICATIONS
4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments.
Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing.
Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans.
Strong procedural discipline and attention to detail when executing tests and recording empirical data.
Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges.
Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams.
Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
Background in maritime, aerospace, or defense manufacturing environments.
Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls.
Familiarity with subsea robotics, AUVs, UUVs, or marine equipment.
Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials.
Experience utilizing ERP or MES platforms for work order tracking and test data logging.
Current or previous certifications in overhead crane operation, rigging, or confined spaces.
Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline.
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Kraken's Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, brand design, motion design, AI video creative and web design. We turn growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, and we hold the line on brand and messaging quality on everything that ships.
THE OPPORTUNITY
As our Staff Brand Designer, you come to the table with a strong design vision and set the visual standard for Kraken. You design static work for launches, campaigns and always-on activity, and you make sure it looks like one brand wherever someone meets it. You can take a brief or proactive idea to a finished, approved asset set, and you're comfortable building a clean, systemized layout in Figma. If you can also model and render a hero 3D asset in Cinema 4D, that's a real bonus.
You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and ownership: you set the bar for brand quality on the team, you build systems others can work from, and you're the person colleagues come to with design questions.
WHAT YOU'LL DO
- Design static creative for Kraken across product launches, campaigns, promotions and always-on activity.
- Apply and extend the Kraken Consumer brand across surfaces, from organic social, lifecycle and web to illustration and foundational projects like key visual updates, keeping everything cohesive and recognizable without making it repetitive.
- Design initiative-specific work, including a distinct look and partner-branded assets for launches, and purpose-built illustration for go-to-market and product moments.
- Build scalable systems: Figma component libraries, marketing templates and modular campaign kits with localization-ready layouts, so other designers, other teams and our automated workflows can produce on-brand work quickly.
- Use AI-assisted production as a core part of how the brand gets made, and know when it speeds the work up and when it doesn't.
- Bring ideas to briefs rather than executing them literally. Push back with a point of view when a brief is unclear or the idea can be stronger.
- Version and localize work across markets, languages and formats, with layouts that hold up under translation and market-specific requirements.
- Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea.
- Collaborate closely with our motion, web, performance and AI video designers so work travels well across formats.
- Hold a high craft bar on your own work and give clear, constructive feedback on others'.
WHAT YOU'LL BRING
- 7+ years of brand and static design experience at a high-volume in-house team or agency, ideally in fintech, crypto or another regulated category (a competitor or similar company is a big plus).
- A portfolio that proves it, submitted with your application. Include the brief or objective alongside the work and the result where you're able to share it. We'd like to see brand and static work, an example of work you adapted for multiple formats or markets, and an example of a system or template set that other people built from. If you have 3D work, include a piece with a short note on your process.
- Expert-level Figma: components, auto layout, variables, and files that are easy to hand off and build on.
- Strong layout, hierarchy, type and composition that hold up at small sizes and in multiple languages.
- Hands-on experience with AI-assisted production tools, and good judgment about where they belong in a workflow.
- Comfort working inside regulatory constraints, including layouts that accommodate risk warnings, disclaimers and market-specific requirements without compromising the design.
- Working fluency in Adobe CC (Photoshop, Illustrator, and After Effects for light motion).
- Speed without sloppiness. You're comfortable with fast turnarounds, several review rounds and late changes.
- A solid instinct for plain language and clear communication: value first, no hype, no jargon.
- Curious about investing and crypto at a minimum, and able to make the space legible to others.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Kraken's Consumer Creative & Design team owns end-to-end creative execution for Kraken Consumer and Krak. Our disciplines cover performance ad creative, brand design, motion design, AI video creative and web design. We turn growth strategy into creative that converts across paid, owned and organic surfaces. We work closely with Product Marketing, Performance Marketing, Content & Social, Lifecycle and our regional leads, and we hold the line on brand and messaging quality on everything that ships.
THE OPPORTUNITY
As our Staff Brand Designer, you come to the table with a strong design vision and set the visual standard for Kraken. You design static work for launches, campaigns and always-on activity, and you make sure it looks like one brand wherever someone meets it. You can take a brief or proactive idea to a finished, approved asset set, and you're comfortable building a clean, systemized layout in Figma. If you can also model and render a hero 3D asset in Cinema 4D, that's a real bonus.
You report to the Creative Lead, Consumer Creative & Design, who gives you direction, feedback and cover in reviews. This is a senior individual contributor role with no direct reports. Senior here means craft and ownership: you set the bar for brand quality on the team, you build systems others can work from, and you're the person colleagues come to with design questions.
WHAT YOU'LL DO
- Design static creative for Kraken across product launches, campaigns, promotions and always-on activity.
- Apply and extend the Kraken Consumer brand across surfaces, from organic social, lifecycle and web to illustration and foundational projects like key visual updates, keeping everything cohesive and recognizable without making it repetitive.
- Design initiative-specific work, including a distinct look and partner-branded assets for launches, and purpose-built illustration for go-to-market and product moments.
- Build scalable systems: Figma component libraries, marketing templates and modular campaign kits with localization-ready layouts, so other designers, other teams and our automated workflows can produce on-brand work quickly.
- Use AI-assisted production as a core part of how the brand gets made, and know when it speeds the work up and when it doesn't.
- Bring ideas to briefs rather than executing them literally. Push back with a point of view when a brief is unclear or the idea can be stronger.
- Version and localize work across markets, languages and formats, with layouts that hold up under translation and market-specific requirements.
- Partner with Product Marketing, compliance and regional teams to get work approved without losing the idea.
- Collaborate closely with our motion, web, performance and AI video designers so work travels well across formats.
- Hold a high craft bar on your own work and give clear, constructive feedback on others'.
WHAT YOU'LL BRING
- 7+ years of brand and static design experience at a high-volume in-house team or agency, ideally in fintech, crypto or another regulated category (a competitor or similar company is a big plus).
- A portfolio that proves it, submitted with your application. Include the brief or objective alongside the work and the result where you're able to share it. We'd like to see brand and static work, an example of work you adapted for multiple formats or markets, and an example of a system or template set that other people built from. If you have 3D work, include a piece with a short note on your process.
- Expert-level Figma: components, auto layout, variables, and files that are easy to hand off and build on.
- Strong layout, hierarchy, type and composition that hold up at small sizes and in multiple languages.
- Hands-on experience with AI-assisted production tools, and good judgment about where they belong in a workflow.
- Comfort working inside regulatory constraints, including layouts that accommodate risk warnings, disclaimers and market-specific requirements without compromising the design.
- Working fluency in Adobe CC (Photoshop, Illustrator, and After Effects for light motion).
- Speed without sloppiness. You're comfortable with fast turnarounds, several review rounds and late changes.
- A solid instinct for plain language and clear communication: value first, no hype, no jargon.
- Curious about investing and crypto at a minimum, and able to make the space legible to others.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Quonset Point, United States
SCOPE OF WORK (DELIVERABLES)
Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones.
Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware.
Build, test, and integrate complex electrical and mechanical assemblies into AUV systems.
Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation.
Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs).
Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level.
Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols.
Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance.
Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate.
REQUIRED QUALIFICATIONS
Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics).
Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail.
Working knowledge of core electrical engineering concepts and circuit theory.
Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables.
Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.).
Strong organizational, documentation, and detail-oriented technical execution skills.
Clear and effective written and verbal communication skills.
Ability to work independently with initiative, adaptability, and high drive toward project deadlines.
Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment).
Demonstrated experience safely handling electrical systems operating up to 400VDC.
Hands-on subsea cable splicing, potting, or custom harness fabrication experience.
Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems.
Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications.
Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Louisiana to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within Louisiana, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with parish presidents and councils, police juries, mayors and municipal officials, parish planning and zoning bodies, port, levee, and drainage districts, state economic development agencies, community groups, civic leaders, educational institutions, and workforce partners in the Louisiana data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including flood risk, storm resilience, and how large electricity needs are served by local utilities
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field
Direct experience working for or engaging with parish and municipal governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Louisiana or willing to relocate there, and prepared to travel regularly across the state
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the parish and municipal level, including local review of industrial tax incentives
Experience in communities with a long industrial, energy, or port presence, and an understanding of coastal, flood, and hurricane resilience concerns
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
Experience engaging with Tribal nations in Louisiana, including familiarity with consultation processes and Tribal sovereignty
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Virginia and West Virginia to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within Virginia and West Virginia, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with Virginia boards of supervisors, city and town councils, and planning commissions, West Virginia county commissions and municipal officials, state economic development agencies, community groups, civic leaders, educational institutions, and workforce partners in the Virginia and West Virginia data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement, including in markets where data center development is already well established and community questions about its cumulative effects are active
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, noise, transmission, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field
Direct experience working for or engaging with local governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Virginia or West Virginia or willing to relocate to one of them, and prepared to travel regularly across both states
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the county and municipal level, including rezoning and special use permit hearings in Virginia
Experience with community concerns around data center siting, such as noise, transmission lines, water, and proximity to residential areas
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers, including in Appalachian and energy-transition communities
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in New York to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly across New York State, including upstate communities, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with town, village, city, and county elected officials and administrators, planning and zoning boards, local industrial development agencies, state agencies, economic development organizations, community groups, civic leaders, labor and building trades organizations, educational institutions, and workforce partners in the New York data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced, including public comment and environmental review processes
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including how New York's energy and climate policies and grid conditions shape our plans
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field
Direct experience working for or engaging with local governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in New York or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the local and regional level in New York, including environmental review under the State Environmental Quality Review Act (SEQRA) and local incentive approvals through industrial development agencies
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, labor, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
Experience engaging with Native nations in New York, including familiarity with consultation processes and Tribal sovereignty
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Legal Billing Assistant Contractor to provide administrative support and serve as a point of contact for both internal and external constituencies associated with Legal and Compliance groups’ vendors and outside spending. The ideal candidate has experience interacting with high level executives and can manage up through attention to detail, strong initiative, able to work independently, and a high level of confidentiality. This role will communicate, schedule, and collaborate with the Legal team, other teams within the company, law firms, vendors, clients, potential clients, and investors.
Responsibilities
Process and manage over $10 million in invoices from law firms and vendors, including receiving, securing approvals, and executing payments.
Supervise the onboarding of software and rollout for processing legal invoices.
Oversee the invoice process in Coupa ensuring accuracy, compliance, and proper routing for approval.
Serve as the primary point of contact for legal vendors, addressing billing questions, payment status inquiries, and issue resolution.
Help move along deliverables, facilitate special requests, and contribute to the implementation of last-minute ideas.
Improve operations and office conditions daily.
Undertake various administrative tasks for the Legal team, including document organization and review.
Qualifications
Bachelors degree is required
Prior experience in law firm or corporate law department or working with accounts payable would be helpful
Proficient with Microsoft Office (Word, Outlook, Excel, PowerPoint). Experience with Coupa is a plus
Excellent written, verbal, and interpersonal communication skills
Previous experience successfully managing schedules and processes in a fast-paced environment
Comfort operating within a dynamic environment and executing in unfamiliar situations
Willingness and able to provide executive support beyond the scope of a typical workday
Benefits
The hourly pay range for this role is $30/hr to $36/hr. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform
- Remove barriers to adoption so customers achieve their desired outcomes expediently
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions
- Oversee renewals and forecasting, ensuring timely, successful commitments
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve
- Monitor and report on customer health and usage
- Develop deep expertise in Coder’s products to provide global customer coverage
What we’re looking for
- 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred
- Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC
- Hands-on experience with Salesforce and other industry-standard CS platforms
- History of building strong relationships across executive, business, and technical stakeholders
- Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams
- Habit of staying current on industry trends, CS best practices, and the competitive landscape
- Startup experience
- High EQ with strong verbal communication and technical writing skills
- Self‑motivated with a creative and analytical approach to problem-solving
Bonus tacos if you have
- Customer success or sales experience focused on developer tools
- Renewal management experience
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon)
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor)
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
* Lead the strategic development and operational management of the EPC business unit. * Oversee the full EPC project lifecycle, from presales and tendering to project execution and delivery.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Brand Insights, Measurement Lead at Anthropic, you will strengthen the evidence that fuels our brand decisions: knowing whether marketing spend and effort is working, saying so clearly on a schedule to the people who need to hear it. Marketing Insights turns market, campaign and user data into decisions that product, marketing, comms and sales leadership can act on. You'll tell us, with data, whether awareness is turning into consideration, whether consideration is turning into pipeline, and where that chain breaks down for a given audience. This role sits at the intersection of human understanding, marketing science discipline and organizational influence.
In this role, you'll own the team's recurring measurement readouts, including the Prosumer and B2B brand health tracker studies and the metrics, headwinds and tailwinds that show up in front of business leadership and in all-hands updates, keeping them accurate, current and easy to act on. You'll partner closely with your Marketing Insights teammates, Comms and data science on the brand-health dashboard, Brand & Integrated Marketing leadership, brand data science, research vendors, and cross-functional stakeholders across Enterprise Marketing, product marketing and finance.
Responsibilities
Own the recurring executive and all-hands readouts that put key metrics, headwinds and tailwinds in front of marketing management and the broader team
Lead process ownership of the Prosumer and B2B brand health tracker studies, including managing the research vendor relationships that field them
Lead coordination across Comms, Marketing and data science on the brand-health dashboard, aligning all three groups on one consistent view of the data
Support media mix modeling, multi-touch attribution and incrementality analyses that inform how marketing budget and effort get allocated, moving the team past correlation to a defensible read on what's actually driving outcomes
Run best-practice pre- and post-campaign analysis on individual campaigns, covering creative, channel, audience, and timing effects, and turn each read into a specific change for the next campaign
Roll up campaign-level learnings into a recurring view for leadership: which channels, creative approaches, and audiences are outperforming over time, and where the team should adjust the playbook next
Build audience and funnel analyses that quantify how different audiences move, and relate to each other, from awareness through consideration to conversion, and what that means for where to invest
Audit how customer sentiment gets reported across the business and design a more efficient, consistent process
Manage the underlying data pipelines so that recurring readouts stay reliable and don't get rebuilt from scratch each cycle
Partner with Marketing Insights teammates to keep measurement process and research design in sync, including feeding into the Marketing Business Review scorecard process
Develop one defensible view from first-party behavioral data, campaign and media data, and survey or attitudinal research, being clear about what each source can and can't tell you on its own
Present findings to non-technical audiences, including marketing leadership, enterprise sales and finance partners, translating hedged results into clear recommendations
You may be a good fit if you
Have a strategic orientation, strong curiosity for understanding what customers and users think and how to shift perceptions, and can use that to influence business and marketing direction
Are fluent in SQL and Python or R, and move comfortably between a quick exploratory pull and a more rigorous statistical model
Have designed or analyzed experiments (A/B tests, holdouts, lift tests) to establish a causal effect rather than settle for a correlation, and have applied regression, segmentation or other causal-inference methods to a real business question
Have run campaign-level measurement end to end, from a pre/post read on a single campaign to synthesizing learnings across multiple campaigns into a change the team acts on next time
Have built and maintained a recurring metrics report or dashboard that executives or cross-functional partners actually rely on, and kept it trustworthy over time
Can turn a hedged, caveated finding into a clear recommendation a non-technical stakeholder can act on, and know which caveat matters enough to keep in the headline
Start an analysis by pinning down the business question and the decision it needs to serve, not the method that's most interesting to run
Can reconcile data with no universal taxonomy across first-party, third-party, real-time and survey sources
Know when a directionally correct answer now beats a more rigorous one that arrives too late to matter
Work well across functions, building credibility with both technical partners and non-technical leadership
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Strong candidates may also have
Experience with media mix modeling, multi-touch attribution or incrementality and lift testing specifically, rather than general-purpose analytics
Experience advising marketing stakeholders on experimental design for live campaigns (email, paid social), or measuring marketing performance across multiple markets
Familiarity with survey-based quantitative research (MaxDiff, conjoint, brand and sentiment tracking) alongside behavioral and usage data
Experience with a modern data warehouse (Snowflake, BigQuery) and a BI tool (Tableau, Looker, Power BI)
Prior experience in marketing, growth or brand analytics specifically, rather than data science in a general or product context
A graduate degree in statistics, economics or another quantitative field
A career trajectory spanning BI and dashboarding, applied causal inference and experimental design, and multi-market marketing measurement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester.
The Role
As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team
You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, this is an ideal role for an individual who has prior experience leading teams to success, ideally in an account management background with exceptional communication skills.
What you’ll be doing
Executing a remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo
Own and implement remote account management model ensuring the potential opportunity of each partner, incentivises proactive, self-led improvements by the partner while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required
Collaborate with a cross-functional team involving B2B Marketing, L&D Support, Product and Finance teams to drive best in class results
Delivering a seamless partner support service such that Deliveroo is considered the service leader across our portfolio of UKI & EU partners
Ensure our partners maximise their potential on the platform and drive best outcomes for consumers, restaurants and Deliveroo from the first day of partnering together
Leverage process improvements and contact centre technologies to ensure agents are supporting requests from partners are handled in a timely manner with high level of satisfaction
Utilise data and partner insight to understand root-causes of partner issues and to work with central Product teams to address them
Establish consistent routines to measure partner satisfaction that are acted upon within the SMB team and wider Deliveroo business
Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing
Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues
Recruit and coach team members that are commercially and operationally astute with high customer- and people-centricity
Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo
Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration
Supporting the day-to-day Contact Centre operations ensures the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives via timely communication through a variety of methods such as visual presentations, weekly communication packs, ad hoc announcements and monthly All Hands meetings.
The Candidate
This role is at the heart of our operation, the ideal candidate will be someone who enjoys working in a fast paced environment and is an exceptional communicator. The candidate will be passionate about driving best in class results and have a strong track record in building and maintaining relationships at all levels. The successful candidate will have a keen eye for detail and will be someone who has the ability to manage a number of projects at the same time.
The required skills include:
Exceptional senior leadership skills; proven track record in driving engagement through medium-large sized workforces
Strong commercial acumen with the ability to drive better outcomes for partners and businesses through implementation of relevant frameworks
Strong attention to detail, setting and maintaining high standards
Excellent communication skills; with the ability to present in a clear and concise manner that enables key stakeholders to understand the relevant actions that are required
Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome
Good problem solving skills with the ability to work independently
The desired experiences include:
Minimum 3 years in Account Management Leadership roles
Ideally Contact Centre Experience
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Location
We operate a hybrid approach to our working location, this role will be expected to be on site in our Manchester office 3 days a week.
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
УдалённоseniorTo accommodate the various time zones in which we are based, we ensure we’re always synced up for at least 3 hours per day
ОфисValencia
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УдалённоheadWe consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
leadQuincy, United States
Quonset Point, United States
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Quonset Point, United States
УдалённоRemote-Friendly, United States
УдалённоRemote-Friendly, United States
УдалённоRemote-Friendly, United States
New York, New York, United States
УдалённоseniorUnited States
leadГеография найма не уточнена
headManchester, United Kingdom; We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
