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Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk management, and structured program delivery. In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment. Some examples of our projects: Leading the GitLab Duo Agent Platform from GA through enterprise adoption, including customer onboarding, support models, and billing integration for AI-driven capabilities Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities Driving infrastructure modernization and scalability programs that support our growing customer base Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards What you will do Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact Partner with customer success and cross-functional teams to refine communication plans, and operational workflows Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation What you will bring Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption Demonstrated ability to define strategy and create clarity within extreme ambiguity Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives Proven experience influencing and driving impact at a division and company-wide scale, affecting market position and revenue Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence Expertise in high-level stakeholder management, including masterful communication with Executive Boards and enterprise Customers Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success Proven track record of redefining organizational operations and serving as an escalation point to resolve highly complex, enterprise-level challenges Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives Ability to act as a visionary leader, shaping R&D direction and fostering technical excellence across the organization About the team: The Technical Program Management team sits within GitLab's R&D Program Management Office and drives product, engineering, data, and security initiatives across our AI-powered DevSecOps platform. You will join our growing, distributed team of Technical Program Managers currently spanning North America and Europe. We own the end-to-end delivery of complex, cross-functional programs including AI platform capabilities, enterprise customer initiatives, and strategic technology transformations. As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dubai; Warsaw, Mazowieckie, Poland Workplace: hybrid What you'll do: Own and develop a portfolio of affiliate partners across international markets, acting as their main point of contact. Build trusted, long-term relationships and understand what each partner needs to grow successfully with Capital.com. Identify, evaluate, and approach new partners that fit our commercial and market priorities. Lead partnership projects end to end—from research and initial outreach through negotiation, onboarding, launch, performance review, and next steps. Review partner performance, identify opportunities or issues, and turn data into clear actions. Coordinate launches and partner initiatives with Compliance, Analytics, CRM, Product, Finance, and Marketing teams. Leverage advanced AI tools and automation to boost productivity across partner research, communication, reporting, and day-to-day workflows. Ensure partner activity meets Capital.com's regulatory, commercial, and brand standards. What we're looking for: Essential: 3+ years of experience in affiliate marketing or business partnerships. Experience in fintech, online trading, financial services, or another regulated industry. Strong communication and relationship-building skills, with the confidence to work directly with external partners. A high level of ownership, accountability, and motivation to deliver results. Demonstrated ability to organise and lead projects from start to finish. A commercial mindset and the ability to use data to make practical decisions. A proactive, solution-oriented approach and the ability to manage several priorities at the same time. Professional written and spoken English. Practical experience using advanced AI tools to improve productivity, research, communication, and decision-making. Nice to have: A degree, qualification, or professional certification in Marketing, Business, Communications, or a related field. Familiarity with affiliate platforms, CRM systems, analytics tools, or digital marketing channels. What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community

Location: Georgia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions. This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements. Key Responsibilities Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget Own project planning, including solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements Drive business process improvements through research, process modeling, data analysis, and gap analysis Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog Lead implementation and change management, ensuring stakeholder engagement and smooth adoption Coordinate the integration of business systems, processes, and technology solutions Qualifications 4+ years of Project Management experience, with proven experience leading projects from initial request through implementation Experience working in a product company or startup with internal stakeholders and users Experience managing digital products, SaaS, technology, or AI-related projects Experience with AI-powered products, AI solutions, or AI-enabled business processes Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes Fluency in English (Upper-Intermediate or Advanced level) Background in Business Analysis or Product Management is a plus Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1 PM – 9 PM EET . Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Lithuania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions. This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements. Key Responsibilities Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget Own project planning, including solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements Drive business process improvements through research, process modeling, data analysis, and gap analysis Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog Lead implementation and change management, ensuring stakeholder engagement and smooth adoption Coordinate the integration of business systems, processes, and technology solutions Qualifications 4+ years of Project Management experience, with proven experience leading projects from initial request through implementation Experience working in a product company or startup with internal stakeholders and users Experience managing digital products, SaaS, technology, or AI-related projects Experience with AI-powered products, AI solutions, or AI-enabled business processes Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes Fluency in English (Upper-Intermediate or Advanced level) Background in Business Analysis or Product Management is a plus Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1 PM – 9 PM EET . Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Ukraine OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions. This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements. Key Responsibilities Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget Own project planning, including solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements Drive business process improvements through research, process modeling, data analysis, and gap analysis Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog Lead implementation and change management, ensuring stakeholder engagement and smooth adoption Coordinate the integration of business systems, processes, and technology solutions Qualifications 4+ years of Project Management experience, with proven experience leading projects from initial request through implementation Experience working in a product company or startup with internal stakeholders and users Experience managing digital products, SaaS, technology, or AI-related projects Experience with AI-powered products, AI solutions, or AI-enabled business processes Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes Fluency in English (Upper-Intermediate or Advanced level) Background in Business Analysis or Product Management is a plus Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1 PM – 9 PM EET . Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking a Middle+ Project Manager with strong project management experience to lead projects involving innovative AI and technology solutions. This role is focused on project ownership and delivery, working across business and technical teams to understand stakeholder needs, shape requirements, and drive the implementation of technology and process improvements. Key Responsibilities Lead projects end-to-end and coordinate multiple projects across departments, ensuring project goals are achieved within scope, timeline, and budget Own project planning, including solution design, budgeting, resource allocation, and risk management Analyze workflows and business processes, identify optimization opportunities, and translate them into actionable project requirements Drive business process improvements through research, process modeling, data analysis, and gap analysis Work with stakeholders throughout the project lifecycle to clarify requirements, report progress, present results, and manage expectations Organize the work of cross-functional business and technical teams, including scope, priorities, and backlog Lead implementation and change management, ensuring stakeholder engagement and smooth adoption Coordinate the integration of business systems, processes, and technology solutions Qualifications 4+ years of Project Management experience, with proven experience leading projects from initial request through implementation Experience working in a product company or startup with internal stakeholders and users Experience managing digital products, SaaS, technology, or AI-related projects Experience with AI-powered products, AI solutions, or AI-enabled business processes Hands-on experience analyzing and improving business workflows, with proven implementation beyond development processes and default SDLC processes Fluency in English (Upper-Intermediate or Advanced level) Background in Business Analysis or Product Management is a plus Proficiency in no-code or low-code tools such as n8n, Zapier, Make, Bubble, or Bolt is a plus What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company. Autonomy to lead meaningful projects from ideation to impact. A collaborative, innovation-first environment that values initiative and experimentation. Reduced working hours on Fridays during the summer. Schedule: Monday–Friday, 1 PM – 9 PM EET . Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

A little bit about us: We are Belvo, an open finance API platform aiming to democratize access to financial services in Latin America. We enable financial innovators to access and interpret financial data and initiate payments from end-users' accounts. We operate with a highly technical, passionate team of over 90 people from 20 nationalities, with offices in São Paulo and Mexico City and many working remotely. We tackle the challenge of connecting fintech innovators with legacy financial infrastructure, focusing on elegant, developer-first solutions. Since May 2019, we have raised $71m from leading global VC investors. About the team: We work in cross-functional, autonomous teams following continuous delivery best practices on a modern technology stack. Our products are developer-built and customer-focused, with transparent communication and weekly all-hands meetings. We ensure synchronization across time zones for at least 3 hours daily. Our investors include Founders Fund, Kaszek Ventures, and YCombinator. Your opportunity: We seek a seasoned Senior Engineering Manager to lead a Payments team building a payments platform for the Mexico market, a product with strong traction requiring fast-paced work in a high-growth environment. Your focus areas include team leadership, performance, wellbeing, and process management. You should have a strong technical background and proven leadership, able to coach and coordinate an excellent engineering team. Responsibilities include driving feature and product delivery, setting objectives, monitoring performance, providing feedback, ensuring team happiness and productivity, cross-functional coordination, partnering with Product Managers on priorities and risks, participating in technical decisions and architecture discussions, establishing processes during growth phases, acting as Tech Lead when needed, and maintaining company culture through hiring. Requirements: — 4+ years in engineering leadership and people management — Experience in startup environments — Past senior individual contributor experience — Well-rounded technical skills for deep technical discussions — Experience recruiting and growing teams in fast-changing, high-growth contexts — Nimble, proactive, able to work with minimal specifications and build solid execution plans — Strong project management skills — Responsible for both planning and execution — Experience using AI-powered tools and frameworks for development, testing, or automation — Advanced English proficiency — Experience in fintech sector Nice to have: — Experience building large-scale global platforms — Balancing fast go-to-market in regulated environments — Leveraging AI to transform work or projects — Experience with payments processing technologies and vendors in the Mexican market — Advanced Spanish proficiency Tech stack: — Backend primarily in Python using Django and asyncio — Frontend with Javascript, Vue.js, and Sass — Own design system and component library — Infrastructure on Amazon Web Services using managed services — Monitoring with Datadog — Continuous Integration and Continuous Delivery best practices Process steps: — Team decision on hiring — People team chat — Take-home challenge — Challenge presentation — Team fit chat — Meet the founders Perks: — Stock options — Annual company bonus linked to performance — Flexible working hours — Remote friendly — Pet friendly — Health insurance — Paid time off on birthday — Laptop renewal every 3 years — Training budget — Team building events — Bank holidays swap within 30 days — Fitness/wellness stipends — Yearly company offsite — Fresh fruit and unlimited tea/coffee — Extra days off accrued with tenure — Yearly department offsite

Location: Vladivostok Workplace: onsite ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com.   ABOUT YOU We are looking for a Customer Success Manager at junior level to join our APAC Partnerships team in Vladivostok. You will work side by side with our HQ and APAC Customer Success Managers, supporting the day-to-day success of the Traffic Source Partners we onboard — affiliates, media partners, creator networks, and publishers who drive players to the web shops we operate for game developers. The centre of gravity of this role is account management operations, and in particular partner payouts:making sure every partner is set up correctly, that their performance data is accurate, that their payout is calculated, documented, approved and paid on time, and that any discrepancy is chased down and closed. It is detailed work that partners feel immediately — getting it right is how trust in the programme gets built. This is an entry-level position with real ownership from day one. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. If you are organised, comfortable with numbers, enjoy being the reliable person other teams can count on, and want to learn the commercial side of the games industry from the inside, we would love to hear from you. RESPONSIBILITIES Partner payouts & account operations (primary) Own the recurring payout cycle for onboarded Traffic Source Partners: collect and validate performance data, prepare payout calculations against agreed commercial terms (revenue share, CPA, fixed fee, bonuses), and submit them for approval. Work with Finance, Legal, and Partnerships to make sure each partner's invoicing, tax, and banking documentation is complete and current before payment. Investigate and resolve payout discrepancies — missing conversions, mismatched reporting periods, currency and FX questions, adjustments and clawbacks — and communicate the outcome clearly to the partner. Maintain accurate partner records: contacts, contract terms, payout schedules, tracking setup, and account status in CRM (Salesforce) and internal trackers. Produce recurring reporting: weekly partner status, monthly payout reconciliation, and inputs for quarterly business reviews. Customer success support Support the HQ and APAC CSM team on standard customer success duties across the partner portfolio — meeting preparation, follow-ups, action-item tracking, and documentation. Help onboard new Traffic Source Partners: account setup, documentation, tracking-link setup, first campaign, and first payout. Act as first-line responder for partner questions, escalating technical issues to Engineering and commercial questions to the account owner. Monitor partner performance dashboards and proactively flag anomalies — traffic drops, conversion drops, stalled integrations, unpaid balances — before they become escalations. Act as the voice of the partner internally, liaising with Product, Engineering, Design, BD, and Support so requests are delivered accurately and on time. Ways of working Coordinate across time zones with HQ, APAC Partnerships, and regional teams. Keep process documentation, decision logs, and onboarding notes current in Confluence; track work in Jira. Spot the repetitive parts of the payout and reporting process and propose ways to simplify or automate them. REQUIREMENTS 1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role. Fresh graduates with the right attitude are welcome. Fluent in English; you will work in English daily with HQ and APAC colleagues and partners. Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation). Exceptional attention to detail. This role touches money movement; accuracy matters more than speed. Highly organised and self-directed — able to run a recurring process on a calendar without being chased. Clear written communicator, able to explain a payout calculation or a tracking issue in plain language to a partner or a teammate. Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift. Based in, or willing to relocate to, Vladivostok for an onsite role. NICE TO HAVE Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes. Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards. Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows. Interest in the gaming industry, payments and fintech, or B2B SaaS. Additional languages relevant to APAC coverage (Korean, Chinese, Japanese). Any prior experience in coordination, support, operations, or student project lead roles. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment   The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Argentina; Brazil; Colombia; Chile; Mexico; Peru Partner One is a leading investment group with a 30-year history of acquiring and growing successful software companies. Trusted by over 2,000 of the world’s largest corporations and governments, Partner One owns some of the fastest-growing enterprise software companies globally. Partner One is looking for an Investment Associate to join the team. This is a full-time, permanent role. The Investment Analyst will be part of the Mergers and Acquisitions team and will be responsible for supporting activities related to due diligence and the execution of acquisitions. Responsibilities Conduct overview and analysis of commercial and financial data of acquisition targets. Formulate and present the assessment of the acquisition targets’ initial fit. Conduct market research to understand industry trends and recognize new acquisition opportunities. Identify software businesses that meet our acquisition criteria and metrics, and move opportunities through the deal cycle. Support the M&A team with various ad hoc tasks related to the closing of live deals. Collaborate and coordinate with cross-functional teams on data requests, information sharing, project team meetings, and deal execution. Requirements Between 3 and 7 years of experience in one or more of the following areas is required: Transaction advisory services, including Quality of Earnings and Quality of Revenue engagements Buy-side financial due diligence advisory Public accounting / external audit serving technology or software companies Corporate development, FP&A, or finance at software or SaaS businesses Revenue accounting and operations at software or SaaS businesses Controllership / accounting operations at software or SaaS businesses Business operations or strategic finance at software or SaaS businesses Strong experience analyzing and evaluating software and SaaS companies Working knowledge of US GAAP and IFRS accounting standards and policies. Demonstrated strong academic performance at a top-tier institution. Degree in Finance, Accounting, or a related business field; CPA or CFA track is a significant plus. Maturity and presence to interact effectively with C-level executives. Self-starter with strong sales and communication skills. Strong command of written and spoken English. Strong analytical and Microsoft Suite skills, with a high attention to detail.

Location: Brisbane, Australia Who We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. About the Role Are you mechanically minded, quality focused, and looking for a hands-on role within a growing industrial services business? We are seeking a Hose Management Technician to join our Brisbane team in a permanent full-time capacity. This role will be primarily supporting the Ampol Oil Refinery in Lytton, playing a key role in the planning, execution and safety of the Hose Integrity Management program on-site. Reporting to the Hose Management Team, you will play an integral role in ensuring the safe manufacture, inspection, testing, and delivery of hose assemblies while providing exceptional customer support and technical expertise. Key responsibilities include: Receiving, inspecting, and managing incoming and outgoing hose assemblies. Conducting QA/QC activities associated with hose manufacture, delivery, and dispatch. Manufacturing hose assemblies in accordance with company procedures and relevant industry standards. Assisting with hose pressure testing and certification activities. Coordinating hose deliveries and logistics to customer sites. Carrying out hose inspection, maintenance, and management activities at client locations. Building and maintaining strong relationships with customer representatives and hose focal points. Providing technical assistance regarding hose specifications, applications, and maintenance requirements. Conducting inspections of used hose assemblies and preparing detailed condition reports for customers and internal stakeholders. Maintaining a safe, organised, and efficient workshop environment. Requirements About You To be successful in this role, you will ideally possess: Minimum 2+ years experience in a mechanical, hydraulic, hose, industrial services, maintenance, or workshop environment. Strong mechanical aptitude and attention to detail. Experience with quality assurance and inspection processes. The ability to read and follow technical procedures and industry standards. Strong customer service and relationship-building skills. Confidence in using Microsoft Outlook and Excel. Good organisational and time management abilities. A current driver's licence. Full Australian Working Rights A proactive attitude and commitment to workplace safety. Desirable Experience in hose assembly, hydraulic systems, fluid transfer equipment, or asset integrity services. Exposure to industrial, mining, oil & gas, manufacturing, marine, or bulk fluids industries. Forklift licence. Pressure testing or inspection experience. Benefits What We Offer Permanent full-time employment. Brisbane workshop-based role with occasional site travel. Competitive salary package. Ongoing training and career development opportunities. Supportive team environment. Opportunity to work with industry-leading hose management and maintenance solutions. A strong safety-focused culture. Apply Now If you are looking for a rewarding hands-on role where you can develop your technical skills and work closely with valued customers, we'd love to hear from you. Submit your application today and become part of a team committed to quality, safety, and exceptional customer service.

Location: Makati City, Philippines; Philippines Top Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You'll Do Event Coordination Support the planning and execution of CoverGo-hosted events, partner webinars, and major regional industry conferences Conduct research on event opportunities across regions to identify speaking, sponsorship, and networking prospects Coordinate event logistics, branding, speaker prep, promotions, and post-event content Work closely with regional sales and product teams to ensure alignment and smooth delivery across all event touchpoints Content Creation & Coordination Create engaging organic social media content, especially for LinkedIn, focused on products, thought leadership, and company milestones Collaborate with internal experts to facilitate thought leadership content—interviews, quotes, and article support Work closely with a marketing designer to bring content to life visually Prepare or assist in creating video scripts, storyboards, and screen recordings to support designer-led editing Draft and publish event-related materials, including invites, promo posts, and recaps Ongoing Marketing Support Help prepare and update sales and product marketing materials like one-pagers, pitch decks, and visuals Support PR efforts, including drafting press-ready quotes, story angles, and background notes Maintain brand consistency across all content and marketing assets Campaign & Competitor Insights Assist in analyzing campaign performance, with a focus on LinkedIn and other digital channels Conduct ongoing competitor research to track trends, messaging, and positioning Help monitor content performance and suggest improvements based on engagement and data What We're Looking For 1–2 years of experience in marketing, communications, or a related role (internship experience welcome!) Excellent written and verbal communication skills in English Strong attention to detail, organizational skills, and a proactive attitude Familiarity with tools like Canva, HubSpot, Google Workspace, and LinkedIn Comfortable working with designers and supporting light content creation, including video A collaborative mindset and willingness to learn in a fast-paced, high-growth environment. Must be based in the Philippines Why You'll Love Working Here Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Ho Chi Minh City, Vietnam Top 3 Reasons To Join Us International Environment Working on the latest tech for the Insurtech Market Leader Exposure to Diverse HR Functions About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We're the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We've grown our annualized revenue by over 30x since January 2021 We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About The Role We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment. The HR Intern will support a wide range of HR activities and projects, including document management, recruitment coordination, onboarding and offboarding processes, employee engagement events, and general HR administration. What You Will Do Assist with maintaining, organizing and preparing HR-related documents Support the onboarding and offboarding processes, including preparing documents, collecting fingerprints, and conducting office tours Support employee engagement initiatives and office events Assist with recruitment activities, including candidate sourcing and interview scheduling when required Provide general HR and administrative support, such as scanning, filing, pantry arrangements, and vendor coordination Contribute to HR projects and process improvement activities as assigned Undertake other duties as assigned What We Need Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate Strong organizational and time management skills Excellent communication and interpersonal skills Ability to maintain confidentiality and handle sensitive information Proficiency in Google Workspace Keen attention to detail Proactive and willing to take initiative Ability to work collaboratively in a team environment Positive attitude and eagerness to learn Must be based in Ho Chi Minh City, Vietnam Why You'll Love Working Here International Environment Professional Development Opportunities Company activities and events CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Lagos, Nigeria Who we are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience. The position At Renmoney, we’re solving real-world problems with innovation, technology, and a mission to deepen financial inclusion. As Executive Assistant, you will work directly with our C-suite and play a critical role in driving efficiency, strategic alignment, and operational excellence across the organization. This is more than an administrative role: you will be a thought partner, execution leader, and force multiplier for executive leadership. What you’ll do Serve as a key liaison between the Executive Office and internal/external stakeholders, ensuring information flows smoothly and priorities are well-coordinated Track high-impact initiatives and business priorities, ensuring follow-through and accountability across departments Prepare briefing documents, reports, presentations, and memos for executive decision-making Facilitate effective meetings by developing agendas, recording and following up on action items, and supporting communication between cross-functional teams Lead special projects and initiatives on behalf of the Executive Office Manage executive calendars, travel plans, and high-level engagements with discretion and foresight Conserve the leadership team’s time by proactively anticipating needs, handling sensitive correspondence, and supporting day-to-day business operations Maintain an organized and secure system for managing executive documents and strategic materials Provide critical support during board meetings, strategy offsites, and external stakeholder engagements Requirements Proven ability to operate in fast-paced, high-growth environments Experience supporting C-suite leaders directly, coordinating across department heads, and managing external parties such as key partners Strong business writing and presentation skills for executive audiences Proficiency with Microsoft Office tools and report development Education & Experience Bachelor’s degree in any field (a business-related degree is a plus) Minimum of 3 years of experience supporting executive leadership or leading operational functions Experience in tech, financial services, or a startup environment is an advantage Based in Lagos, Nigeria, with eligibility to work in Lagos, Nigeria Benefits You’ll receive competitive compensation and work with passionate, driven people. You’ll collaborate directly with leadership on strategic initiatives and help shape the future of a brand solving meaningful problems. You'll be part of a flat, agile structure where your work creates real impact.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom The Video Content Producer brings KAUST’s stories to life in post-production — shaping raw footage into polished, brand-aligned content that communicates the University’s research, people, and mission to audiences across digital and institutional channels. The role combines strong editorial judgement with technical expertise across editing, colour grading, and motion graphics. Working from production briefs under the direction of the Multimedia and Brand Production Manager, the Video Content Producer manages video projects from creative concept through to final delivery, contributes actively to pre-production planning, and serves as the team’s primary owner of motion graphics and 2D animation. The role requires a strong editorial sensibility, precise technical craft, and the discipline to manage multiple projects simultaneously to tight deadlines. The Video Content Producer is expected to engage proactively in the team’s creative planning pipeline, maintain rigorous DAM and workflow discipline, and bring genuine creative investment to every production. Occasional out-of-office hours working will be required, for which overtime will be paid. Key Responsibilities Pre-Production Review and analyse production briefs and participate in briefing sessions with relevant stakeholders. Contribute to storyboards, editorial structures, mood boards, and creative references. Identify and retrieve suitable archival footage and licensed media assets. Coordinate with production teams regarding shoot requirements, technical specifications, and footage handover. Editing and Post-Production Edit and produce video content including documentaries, interviews, promotional videos, research communications, and social media content. Apply transitions, motion graphics, visual effects, and animations. Produce 2D motion graphics and animated sequences. Perform professional colour correction and colour grading. Mix and master audio, including music, voice-over, dialogue, and ambient sound. Prepare final video projects in appropriate formats for web, social media, YouTube, LED screens, and other channels. Manage multiple editing projects while maintaining quality and meeting delivery deadlines. Project Management and Stakeholder Coordination Manage assigned video projects from creative concept through final delivery. Maintain clear communication with stakeholders regarding project requirements and timelines. Provide creative guidance and constructive feedback on video requirements. Maintain project schedules and proactively identify delivery or resourcing risks. Asset Management and Workflow Upload and organize production assets within defined timelines. Apply proper metadata, tags, and naming conventions. Maintain organized project files, footage, and finished assets within servers and DAM systems. Track production activities, tasks, edit notes, comments, and deliverables using Asana or equivalent project management tools. Maintain editing workstations and software and report technical or licensing issues when required. Creative Contribution Participate in creative planning sessions and contribute editorial and motion graphics ideas. Stay updated with emerging trends, techniques, and tools in video editing and post-production. Actively contribute to the editorial quality and visual impact of final productions Requirements Qualifications Undergraduate or postgraduate degree in Film-making, Media Production, or a related discipline. Additional training or certification in colour grading, motion graphics, or post-production workflows is desirable. Experience Minimum 5 years of professional experience as a Video Editor within a large organization or creative agency. Strong portfolio demonstrating editorial range and high-quality post-production work. Demonstrated experience with Adobe Premiere Pro and DaVinci Resolve. Proven experience in Adobe After Effects, including 2D animation and typographic sequences. Experience managing multiple projects simultaneously and working under tight deadlines. Experience in institutional, corporate, or higher education video production is desirable. Experience with 3D animation software such as Cinema 4D or Blender is an advantage. Familiarity with Avid Media Composer is desirable. Experience working alongside or directing camera operators during location productions is an advantage. Technical Skills Expert proficiency in Adobe Premiere Pro and DaVinci Resolve. Strong proficiency in Adobe After Effects. Strong knowledge of colour science, colour grading workflows, and LUT management. Competence in audio mixing and sound design. Knowledge of video/audio formats, codecs, and multi-platform delivery specifications. Familiarity with Digital Asset Management (DAM) systems and metadata standards. Experience using Asana or equivalent project management tools. High IT literacy across Windows and macOS environments. Additional Requirements A portfolio or showreel of previous video editing work is required. Ability to work outside regular office hours when production schedules require it. Ability to manage multiple projects in a fast-paced environment. Strong attention to detail, creativity, communication, organization, and teamwork skills.

Location: Thuwal, Saudi Arabia We are seeking a Fire Safety Engineer to join our team. The Fire Safety Engineer is responsible for delivering technical fire and life safety engineering activities under the direction of the Fire Safety Engineering Lead. The role supports delegated Authority Having Jurisdiction (AHJ) governance framework by conducting technical reviews, field assessments, inspections, compliance verification, fire risk assessments, and technical investigations within approved procedures and delegated authorities. The role prepares technical recommendations for review and approval through the Lead, Fire Safety Engineer and the Health and Safety Manager, as applicable. The Fire Safety Engineer also supports compliance with Saudi Civil Defense requirements, Saudi Building Code (SBC), National Fire Protection Association (NFPA), International Fire Code (IFC), and requirements by maintaining audit-ready evidence, verifying fire protection system performance, supporting Civil Defense-related documentation and inspections where applicable, and escalating significant fire and life safety risks. Key Responsibilities: Conduct fire and life safety engineering reviews, inspections, assessments, and field verifications. Review new construction, renovations, fire protection systems, and high-hazard facilities. Conduct fire risk assessments and recommend corrective and preventive actions. Ensure compliance with Saudi Building Code (SBC), Saudi Civil Defense, NFPA, IFC, and applicable fire safety requirements . Support inspection, testing, maintenance, commissioning, and verification of fire protection systems. Review systems including fire alarms, water-based and special suppression, smoke control, passive fire protection, fire doors, barriers, and means of egress. Investigate fire incidents, system failures, unwanted alarms, and other fire and life safety issues. Coordinate with projects, facilities, contractors, consultants, and other stakeholders. Requirements Bachelor's Degree in Fire Engineering, Fire Protection Engineering, Mechanical Engineering, Electrical Engineering, or related Engineering discipline . Minimum 6 years of professional experience in Fire Protection Engineering, Fire Systems, Fire Prevention, or Fire & Life Safety Compliance. Strong knowledge of SBC, NFPA, IFC, and Saudi Civil Defense requirements . Experience in fire protection system inspections, testing, commissioning, and compliance. Experience reviewing technical drawings, designs, specifications, and inspection documentation. International fire safety certifications such as CFPS, CFPE, NICET, IFE, or equivalent are preferred. Valid driver's license required.

Location: Riyadh, Saudi Arabia We are Seeking a Business Administration Officer to join our team, the Business Administration Officer will provide comprehensive administrative and operational support to the Riyadh Office. The role will ensure the efficient day-to-day operation of the office while supporting administrative, financial, operational, and stakeholder coordination activities. Key Responsibilities Business & Administrative Support Provide end-to-end administrative support, including correspondence, document preparation, filing, and records management. Draft and format formal letters, memos, and reports in both Arabic and English. Coordinate calendars, meetings, logistics, and follow-up actions. Maintain document control systems and ensure confidentiality of sensitive information. Office Operations & Logistics Support daily office operations, facilities coordination, and office supplies management. Coordinate with vendors and service providers. Assist with procurement processes, requisitions, and follow-ups. Support reception and front-of-house activities when required. Financial & Reporting Support Track operational expenses and maintain basic budget records. Assist with invoice reconciliation, expense claims, and purchase orders. Prepare administrative and operational reports. Maintain operational trackers, action logs, and reporting templates. Meetings, Events & Visits Coordinate meetings, events, and official visits. Prepare agendas, meeting materials, minutes, and follow-up actions. Support visitor coordination and protocol requirements. Cross-Functional Coordination Coordinate with HR, Finance, IT, and Procurement teams. Support onboarding, systems access, and operational requests. Act as a first point of contact for routine administrative queries. Requirements Bachelor’s degree in Business Administration, Management, or a related field. Minimum 3+ years of experience in business administration, office administration, or a similar role in KSA. Strong administrative and organizational skills with excellent attention to detail. Ability to manage multiple tasks and priorities effectively. Strong written and verbal communication skills in Arabic and English . Excellent interpersonal and stakeholder coordination skills. Proactive, professional, and service-oriented mindset. High level of discretion and integrity when handling confidential information.

Location: Jeddah, Saudi Arabia; Makkah, Saudi Arabia The Building Automation Maintenance Engineer (Maintenance Engineer – Systems) will be responsible for maintaining, monitoring, troubleshooting, and continuously improving the Niagara 4-based Automation System (IKAS) and Integrated Fire Alarm Automation System (IFAS) . The role involves system health monitoring, fault diagnosis, user and system administration, software backup management, network coordination, and support for automation system expansion and optimization. Key Responsibilities Monitor IKAS/IFAS functionality and prepare daily system health reports. Investigate system alarms and faults, identify root causes, and implement corrective solutions. Create and manage Niagara 4 user accounts according to approved access levels. Monitor and log system-user activities and report security or access violations. Manage software backups and perform system restoration when required. Coordinate with IT teams to resolve network, server, and virtual machine issues. Support maintenance teams in resolving communication issues between Niagara and connected equipment/devices. Configure Niagara machine IP addresses, network settings, and server communication ports. Provide after-hours technical support when required. Perform system optimization, fine-tuning, and performance improvement activities. Develop and configure SQL database scripts for reporting requirements. Maintain automation-related IT equipment, including servers, workstations, and JACE controllers. Investigate and resolve security alerts raised by Operations and IT departments. Support system expansion projects and ensure vendor/contractor compliance with approved specifications. Continuously develop and maintain Niagara platforms, including system configuration and graphics accuracy. Conduct audits and inspections of automation systems. Develop software solutions to improve system performance and operational efficiency. Prepare monthly system status and performance reports. Coordinate technical activities with software developers and automation system vendors. Collaborate with various departments to develop and implement smart automation solutions. Develop departmental performance, operational, and statistical dashboards. Manage Tridium SMA agreements for Niagara stations, including software patches, bug fixes, and version upgrades. Required Competencies Knowledge of Niagara 4 , including Java and HTML5 implementation. Strong knowledge of Building Automation Systems (BAS) . Knowledge of energy conservation and building energy optimization. Strong problem-solving and Root Cause Analysis (RCA) skills. Good knowledge of fire alarm, lighting control, and power monitoring systems. Fluent in written and spoken English. Qualifications Bachelor’s degree (BSc) in Computer Science, Electrical Engineering, Electronics Engineering , or an equivalent approved discipline. Good knowledge of Building Automation Systems and related security/automation systems. Experience Minimum 7 years of overall experience in the relevant automation/building systems domain. Minimum 3 years of hands-on experience with Niagara platform-based Building Automation Systems . Experience in Niagara 4 system administration, troubleshooting, configuration, and maintenance. Experience with BAS/IBMS, fire alarm, lighting control, power monitoring, and related automation systems is preferred.

Location: Remote Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. Our most active users deserve a relationship with Phantom, not a ticket queue. We are launching an invite only VIP program in app messaging with a real person, enhanced support, and exclusive experiences. You will be its first dedicated hire. As a VIP Account Manager, you are the first point of contact for VIP members inside the app. You will own these relationships end to end: welcoming new members, resolving issues personally, pulling in support and engineering when a case needs them, and staying with it until it is closed. You will help shape the playbook for the team we build around you as the program scales toward round the clock coverage. You will work closely with the VIP program lead, support, marketing, product, and design. RESPONSIBILITIES - Be the personal, named contact for VIP members in our in-app messaging hub - Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved. - Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion. - Triage and escalate: bring in support agents, engineering, or leadership when a case warrants it, and own the communication back to the member. - Meet members where they are: in-app chat first, plus email, X, Telegram, and Discord. - Coordinate the moments beyond support: welcome gifts, event experiences, and early access to new features. - Turn conversations into leverage: channel member feedback to product, build playbooks, and help define the response time and satisfaction standards for the VIP team. - Help design and scale the program from a small founding cohort to thousands of members, and eventually 24/7 coverage. QUALIFICATIONS - 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, wallet, brokerage, or fintech app. - Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and telling an L2 gas issue apart from a bug. - Exceptional written communication: warm, concise, and human, even under pressure. - Absolute discretion: for high value users, privacy and trust are the product. - Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase. - Comfort with ambiguity and ownership: you are the first hire in a new function and will build much of the process yourself. - Time zone flexibility: our members are global and markets do not close, so some evening and weekend availability is part of the job. - Nice to have: experience serving high net worth clients at an exchange or brokerage. - Nice to have: hands on experience with Zendesk and AI support tooling. - Nice to have: fluency in more than one language, or an active Phantom user with real on chain history. The target base salary for this role will range between $75,000 to $100,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.   Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.